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Quality assurance lead jobs in Tallahassee, FL

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Quality Assurance Lead
Quality Assurance Analyst
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Tester
  • QA Analyst

    Tech Army, LLC

    Quality assurance lead job in Tallahassee, FL

    General Characteristics: Responsible for developing and executing formal test plans to ensure the delivery of quality software applications. Involved in test planning, writing test cases/scripts, test case automation, and test execution. Defines and tracks quality assurance metrics such as defects, defect counts, test results, and test status. Collects and analyzes data for software process evaluation and improvements and integrates them into business processes to meet organizational needs. Documents issues and assists in their resolution. Provides quality process training to technical staff and acts as an internal quality consultant to advise or influence business or technical partners. Performs quality audits across IT functions to ensure standards, procedures, and methodologies are followed. Education: Bachelor's degree in computer science, Information Systems, or related field, or equivalent work experience. Experience: Minimum of 3 years of systems development, testing, and/or business experience. Complexity: Intermediate-level professional role. Works on moderately complex to highly complex projects across one or more development environments. Operates as a project team member on multiple programs/systems. Considered a subject matter expert for a specific program/system. May mentor junior technical staff. Position Responsibilities The Consultant's responsibilities include, but are not limited to: Develop System Test Plans and conduct multi-week system test scenarios to verify correct operation of changes across sales, activity, validation, billing, and inventory tracking processes. Assist with the selection and integration of a test tracking/management tool. Witness vendor and/or conduct unit and integration tests to verify enhancements and corrections, and document results. Research system incidents and anomalies and report findings to the Information Resource Manager. Track client and vendor defect reports to closure following configuration management practices. Prepare and submit Software Change Requests for enhancements or system corrections. Review, comment on, and follow up on development documentation including Requirement Specifications, Design Documents, User Manuals, and planning documentation. Assist users in defining required software enhancements and communicate needs to vendor management and software developers. Work with the Information Resource Manager and Managers to develop testing schedules, train analysts, and maintain defect reporting and escalation processes. Support development of Software Quality Assurance (SQA) policies and procedures. Assist in training project staff and SQA personnel. Provide direction to SQA Analysts on SQA responsibilities. Educate users on features and enhancements of vendor software products. Perform related duties as assigned. Provide exceptional customer service to all internal and external stakeholders. Preferred Abilities and Knowledge Ability to exercise independent judgment. Knowledge of the client's systems (preferred). Knowledge of ticketing and bug-tracking systems. Ability to communicate system capabilities and limitations to users and department leadership (with guidance). Ability to communicate client requirements and direction to software vendors (with guidance). Working knowledge of data processing principles and terminology. Proficiency in word processing, spreadsheet, and email applications. Ability to create detailed test scripts, document test activity, and audit reports to verify system integrity (with guidance). Ability to understand complex system processes and communicate with technical and non-technical personnel. Strong organizational and task prioritization skills. Ability to keep the supervisor informed of key information related to job responsibilities. Benefits: 10 National Holidays 2 Weeks PTO (=10 days) 1-week Sick Leave (=5 days) $5/hr Health & Welfare Stipend 401(k) Eligibility STD, LTD, Accidental & Life Insurance (Upon eligibility)
    $57k-74k yearly est. 4d ago
  • Quality Assurance Analyst

    Vlink Inc. 4.0company rating

    Quality assurance lead job in Tallahassee, FL

    Responsible for developing and executing formal test plans to ensure the delivery of quality software applications. Involved in test planning, writing test cases/scripts, test case automation and test execution. Defines and tracks quality assurance metrics such as defects, defect counts, test results and test status. Collects and analyses data for software process evaluation and improvements and integrates them into business processes to address the business needs. Documents all problems and assists in their resolution. Delivers quality process training to technical staff and acts as an internal quality consultant to advise or influence business or technical partners. Performs quality audits across the various IT functions to ensure quality standards, procedures and methodologies are being followed. Experience: A minimum of 3 years of systems development, testing, and/or business experience. Complexity: Intermediate professional level role. Works on projects of moderate to high complexity within one or more development environments. Works on multiple programs/systems as a project team member. Considered a subject matter expert for a single program/system. May coach more junior technical staff. Position Responsibilities The Consultant's responsibilities include, but are not limited to, the following: Develop System Test Plans and conduct multi-week system test scenarios to verify proper operation of changes to scratch-off and on-line sales, activity, validation, billing, and inventory tracking processes. Assist with selection and integration of a test tracking/management tool. Witness Vendor and/or conduct unit and integration level tests to verify enhancement modifications and anomaly corrections to the system and document the results of these tests. Researching Lottery gaming system incidents and anomalies and report findings to the Information Resource Manager. Track Lottery and Vendor defect reports to closure following Lottery and vendor configuration management practices Prepare and submit Software Change Requests to provide system enhancements or correct system deficiencies. Review, comment and, follow-up via corrective action, the result of development documentation analysis to include Requirement Specifications, Design Documents, User Manuals and Gaming Planning documentation. Assist users to define required software enhancements and communicate this information to Lottery Vendor Management and Software Developers. Work with the Information Resource Manager and Games Administration Managers to develop testing schedules, train the Analysts on effective testing practices, and develop and maintain defect reporting processes and issue escalation procedures. Support development of Lottery Software Quality Assurance (SQA) Policies and Procedures. Assist with training of project and SQA personnel in support of SQA tasks. Provide direction to SQA Analysts on performance of SQA duties. Assist in educating users on features and enhancements of Lottery vendor software products. Performs related work as assigned. Provide exceptional customer service to all internal and external customers. Preferred Abilities and Knowledge Ability to exercise independent judgment. Knowledge of Lottery Systems Preferred. Knowledge of ticketing and bug tracking systems. With assistance from the Information Resource Manager, ability to clearly communicate system capabilities and limitations to users and department directors. With assistance from the Information Resource Manager, ability to communicate Lottery requirements, needs and direction to the Lottery gaming vendor(s). Working knowledge of data processing principles and terminology. Knowledge of word processing, spreadsheet, and electronic mail programs. With assistance from senior personnel, ability to create detailed test scripts, document test activity, and audit system reports to verify the integrity of system operation. With assistance from senior personnel, ability to understand complex system processes and communicate verbally and in writing with technical and non-technical personnel. Ability to organize and prioritize tasks. Ability to keep immediate supervisor informed of pertinent information relating to job responsibilities. Education: Bachelor's degree in computer science, Information Systems, or similar, or equivalent work experience.
    $63k-77k yearly est. 3d ago
  • QA Engineering Lead

    Meta 4.8company rating

    Quality assurance lead job in Tallahassee, FL

    Meta Platforms, Inc. (Meta), formerly known as Facebook Inc., builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps and services like Messenger, Instagram, and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. To apply, click "Apply to Job" online on this web page. **Required Skills:** QA Engineering Lead Responsibilities: 1. Develop test strategies for business critical projects to ensure product correctness before launch. 2. Oversee a team of in-house and offshore testers to conduct black box testing, as well as spearhead initiatives that influences engineering organizations to build a quality-driven culture. 3. Partner with engineering and infrastructure teams to leverage automation for scalable solutions to prevent regressions and ensure reliability of products. 4. Identify gaps and opportunities to improve quality. 5. Define and implement QA processes to optimize and scale testing within the product. 6. Establish and drive the adoption of quality metrics that help measure test effectiveness, efficiency, and overall quality of product. 7. Assess non-functional (e.g. i18n, i10n, a11y) product quality in collaboration with other quality focused teams and provide key insights to product team. 8. Telecommute from anywhere in the U.S. permitted. **Minimum Qualifications:** Minimum Qualifications: 9. Master's degree (or foreign degree equivalent) in Computer Engineering, Software Engineering, Electrical Engineering, Business Administration, Information Technology (IT) Management or related field and two years of work experience in the job offered or related role 10. Requires two years of experience in the following: 11. 1. Experience with planning, designing, executing tests and knowledge of performance and stress testing 12. 2. Experience implementing and maintaining quality test automation for both mobile and web applications 13. 3. Experience in Python, PHP, Java, C/C++ or equivalent coding language 14. 4. Knowledge of industry standard test automation tools & automation frameworks, AND 15. 5. Understanding of the role that data and metrics play in the quality space **Public Compensation:** $181,986/year to $215,160/year + bonus + equity + benefits **Industry:** Internet **Equal Opportunity:** Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment. Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.
    $182k-215.2k yearly 60d+ ago
  • SAP Test Lead

    Cayuse Holdings

    Quality assurance lead job in Tallahassee, FL

    **Job** **Title:** SAP Test Lead **Type:** Independent Contract - Corp to Corp/1099 **Contract Length:** 6 months - Potentially Renewable The SAP Test Lead role offers a unique opportunity to drive critical testing initiatives within SAP implementation and enhancement projects. As an independent contractor, the Test Lead will be responsible for ensuring the quality, reliability, and performance of SAP applications by defining and executing robust testing strategies. This role requires a combination of technical expertise in SAP, strong leadership capabilities, and experience in various testing methodologies and frameworks. The SAP Test Lead will collaborate with cross-functional teams, including business stakeholders, developers, and project managers, to deliver high-quality SAP solutions while mitigating risks and ensuring seamless integration with business processes. This position is well-suited for seasoned professionals who thrive in dynamic project-based environments and can deliver exceptional results with minimal supervision. **Responsibilities** **Key Responsibilities:** + Test Planning & Strategy: Define the overall test scope, objectives, and approach for project/engagement. Develop detailed test plans, schedules, and deliverables for all testing phases (e.g., SIT, UAT, performance, regression). + Environment & Data Management: Ensure the readiness of test environments and manage test data for various testing phases. + Team Leadership & Management: Lead, mentor, and motivate the testing team, assigning tasks, monitoring progress, and providing regular feedback and guidance. + Test Case Development & Execution: Oversee the design and development of comprehensive test scenarios and test cases that cover all functional and non-functional requirements. Ensure test execution follows the established plan. + Defect Management: Track, document, and manage defects using a bug tracking system. Liaise with developers and other stakeholders to ensure timely resolution and retesting of issues. + Reporting & Communication: Prepare and present regular status reports, quality metrics, and test results to project managers, senior management, and clients. Facilitate communication between testing, development, and business teams. + Risk Management: Identify potential project risks, develop mitigation strategies, and prioritize testing activities based on risk and business impact. **Qualifications** **Required Skills & Qualifications:** + **Experience** : + Experience in at least one full lifecycle SAP implementation project (e.g., S/4HANA, ECC). + Experience working in Agile, Waterfall, and hybrid methodologies. + **Technical Knowledge** : + Understanding of core SAP modules and end-to-end business processes. Understanding of SAP EAM module will be a plus. + Proficiency with test management and defect tracking tools (e.g., Microsoft Azure, JIRA, HP ALM, SAP Solution Manager). + Hands-on experience with performance testing frameworks/tools. + **Soft Skills** : + Excellent leadership, communication, and stakeholder management skills. + Strong analytical, problem-solving, and decision-making abilities. + Strong organizational and project management skills. **Other Duties:** _Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice._ _Cayuse is an Equal Opportunity Employer. All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local l_ _aw._ **Pay Range** USD $55.00 - USD $65.00 /Hr. Submit a Referral (************************************************************************************************************************** **Can't find the right opportunity?** Join our Talent Community (********************************************************** or Language Services Talent Community (******************************************************** and be among the first to discover exciting new possibilities! **Location** _US-_ **ID** _2025-3043_ **Category** _Information Technology_ **Position Type** _Independent Contractor_ **Remote** _Yes_ **Clearance Required** _None_
    $55-65 hourly 27d ago
  • DO NOT APPLY RADD TEST RRR Excel 1

    Maximus 4.3company rating

    Quality assurance lead job in Tallahassee, FL

    Description & Requirements DO NOT APPLY RADD TEST RRR Excel 1 Essential Duties and Responsibilities: - Provides customer service for complex inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters). - Uses computerized system for tracking, information gathering, troubleshooting, and recording consistent problem areas. - Provides feedback when needed, provide input on call trends, processes, procedures, and training. - Calls are non-routine and require deviation from standard screens, scripts, and procedures. - Handles situations which may require adaptation of response or extensive research according to customer response. - May handle escalated and unresolved calls from less experienced representatives. Minimum Requirements - High School diploma or equivalent with 12 months of customer service experience. - Must be fluent in English and specified secondary language. - May have additional training or education in area of specialization. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 1.00 Maximum Salary $ 1.00
    $48k-90k yearly est. Easy Apply 7d ago
  • Senior SQA Manager

    ILAB

    Quality assurance lead job in Tallahassee, FL

    Job Details Management Tallahasee - Tallahassee, FL Information TechnologyDescription The Senior SQA Manager is responsible for leading quality assurance efforts for a large-scale ERP modernization program replacing legacy systems used across multiple entities. The SQA Manager will establish and oversee QA strategy, governance, and execution, with a strong emphasis on User Acceptance Testing (UAT) and multi-agency ERP integrations. This role requires expertise in ERP testing, test automation, and large-scale system integration projects within state or federal government environments including governance standards and financial regulations. Possess proven leadership in managing QA teams, coordinating across multiple agencies, and ensuring ERP integrations meet statutory, financial, and operational requirements. Define and implement the enterprise-wide QA strategy, governance framework, and test standards for ERP modernization. Manage the full lifecycle of QA activities, including test planning, execution, defect management, reporting, and sign-off. Provide leadership for functional, integration, regression, performance, and UAT across multiple agencies and third-party systems. Build, mentor, and manage a team of QA leads, analysts, and automation engineers to ensure high-quality delivery. Develop the UAT framework, strategy, and acceptance criteria in collaboration with business stakeholders and agency leadership. Coordinate UAT planning, preparation, and execution across multiple state agencies and business units, ensuring ERP integrations support each agency's statutory and core mission needs. Oversee the development of UAT test cases and scenarios, ensuring comprehensive coverage of business processes and compliance requirements. Lead UAT execution and defect triage sessions, driving timely resolution of issues and ensuring readiness for ERP go-live. Provide training, guidance, and support to business users participating in UAT, ensuring consistent execution across agencies. Deliver objective readiness assessments and UAT sign-off documentation to project sponsors and executive leadership. Evaluate legacy and third-party business systems to confirm ERP integrations support core functions and statutory requirements. Lead prioritization, development, and implementation of test automation strategies across ERP integrations and related systems. Ensure automation enhances efficiency, reduces redundancy, and provides scalable testing solutions across multiple entities. Oversee system integration testing of agency business applications with the central ERP platform. Ensure QA processes align with project management standards and financial regulatory requirements. Establish centralized testing coordination to eliminate redundant efforts across agencies and improve efficiency. Provide transparent QA reporting, risk assessments, and testing progress updates to internal and external stakeholders. Act as a liaison between business, technical, and project management teams to ensure testing outcomes support program goals. Qualifications Bachelor's Degree; 10 + years of proven project management experience PMP Certification desired Experience with Oracle PeopleSoft or other large ERP systems Experience establishing a Test Center of Excellence Expert knowledge of Software Development Life Cycle models (Waterfall, Agile, etc.) Expert knowledge of quality assurance methodologies Self-motivated and able to lead and motivate a team Ability to resolve issues within the team and project effectively Ability to mitigate challenging situations and clients Results-driven / oriented Highly adaptive and flexible to a changing environment Ability to prioritize, plan, and lead multiple tasks and people Excel at presenting to and interacting with all levels of management and client representatives ISTQB, Foundational Level Certification desired IT Consulting experience
    $81k-123k yearly est. 60d+ ago
  • QA Analyst

    360 It Professionals 3.6company rating

    Quality assurance lead job in Tallahassee, FL

    360 IT Professionals is a California base Minority Business Enterprise specializing in the field of IT Consulting and Staffing. Since our Inception we have been providing industry leading IT solutions for Staffing and Software Development. We have more than 30 IT Staffing Services contracts across USA and working closely with Fortune 500 Companies and Key Private sector Agencies. We are providing staffing support to more than 10 State Customers across USA and have successfully staffed for more than 260 roles in last 6 months. Job Description Job Title: QA Analyst Duration: 12 Months Work Location: Tallahassee FL Qualifications Automated Testing Tools, Quality assurance Additional Information ASQ and anycertification in quality is highly preferred
    $59k-77k yearly est. 11h ago
  • Quality Assurance Analyst

    Connective Business Solution

    Quality assurance lead job in Tallahassee, FL

    General Characteristics Responsible for developing and executing formal test plans to ensure the delivery of quality software applications. Involved in test planning, writing test cases/scripts, test case automation and test execution. Defines and tracks quality assurance metrics such as defects, defect counts, test results and test status. Collects and analyzes data for software process evaluation and improvements, and integrates them into business processes to address the business needs. Documents all problems and assists in their resolution. Delivers quality process training to technical staff and acts as an internal quality consultant to advise or influence business or technical partners. Performs quality audits across the various IT functions to ensure quality standards, procedures and methodologies are being followed. Education: Bachelor's Degree in Computer Science, Information Systems, or similar. Or equivalent work experience. Experience: A minimum of 3 years of systems development, testing and/or business experience. Complexity: Intermediate professional level role. Works on projects of moderate to high complexity within one or more development environments. Works on multiple programs/systems as a project team member. Considered a subject matter expert for a single program/system. May coach more junior technical staff. *Please note that this application is part of our candidate pool for future staffing needs under our contract with the State of Florida. Positions may not be available immediately, and job locations, assignments, and start dates may vary depending on agency requirements. By applying, you will be considered for current and upcoming opportunities, and we will reach out if a role that matches your skills and qualifications becomes available.*
    $57k-74k yearly est. Auto-Apply 60d+ ago
  • Quality Assurance Analyst

    Pointwest Technologies Corp

    Quality assurance lead job in Tallahassee, FL

    Job Description We are recruiting on behalf of our client: The Quality Assurance Analyst ensures the delivery of quality software applications through the development and execution of formal test plans. This role integrates manual and automated testing, tracks quality metrics, and collaborates closely with development teams. The analyst also acts as an internal consultant, delivering quality process training and advising on testing best practices. Primary Duties & Responsibilities Plan and implement various types of testing: regression, functional, data validation, system integration, load and performance Develop and execute formal test plans and automated/manual test cases/scripts Define and track QA metrics (defects, counts, results, status) Analyze data for process evaluation and continuous improvement Collaborate with development teams on testing strategies Isolate, reproduce, and help resolve defects; verify fixes Support User Acceptance Testing (UAT) with customers Research and implement new testing technologies/practices Act as a quality consultant and trainer for technical staff Coordinate, facilitate, and report on test-related activities Education Bachelor's degree in Computer Science, Information Systems, or related field Or 2 years of relevant experience can substitute for education requirement Experience 3-5 years professional experience in Software Quality Assurance or related field Preferred Requirements 3-5 years of automated testing experience, preferably with Selenium WebDriver Experience in a DevOps environment (Preferably Azure) Experience testing ETL jobs (including Informatica) Proficiency in developing automated test scripts using .NET, SQL, or similar scripting languages Knowledge of IT infrastructure, application development technologies (mainframes, databases, data integration) Familiarity with AI and modern software testing practices Powered by JazzHR MVshhzKYYc
    $57k-74k yearly est. 2d ago
  • Rates QA Analyst

    Sagesure

    Quality assurance lead job in Tallahassee, FL

    If you're looking for the stability of a profitable, growing company with the entrepreneurial spirit of a startup, we're hiring. SageSure, a leader in catastrophe-exposed property insurance, is seeking a Rates QA Analyst. This position will be focused on rates testing for our Personal Lines property insurance products. The ideal candidate will possess subject matter expertise in personal lines, property insurance, rates and compliance to effectively steer the outcomes we aim to achieve. At SageSure, the Program Operations team is at the heart of delivering new program deployments with precision, speed, and impact. We turn strategic vision into operational reality-coordinating across Product, Marketing, and Software to launch scalable programs that drive growth and innovation. Our team thrives on structure, thrives in ambiguity, and excels at making the complex simple. If you're energized by fast-paced execution, cross-functional collaboration, and building the foundation for what comes next, you'll feel right at home here. Join Program Operations and help bring big ideas to life. What you'd be doing: Review and understand existing product filings, particularly rates and rules. Evaluate the existing rates regression test suite, identify gaps and collaborate with the QA team to address. Conduct testing on existing products to identify rates-related quality issues. Test in-flight rates for new products or product changes to identify quality issues. Provide support to the business analysis and engineering functions to improve quality outcomes. Coordinate with Product Development & Actuarial to improve product knowledge within our QA function. Conduct User Acceptance Testing (UAT) for new products from the perspective of an insurance subject matter expert. Ad-hoc duties and initiatives as they arise We're looking for someone who has: 3-5 years of experience with residential property insurance products including rates and filings. Experience with CAS Exam 5 material Demonstrated experience identifying and resolving quality issues with residential property products across rates and rules. Understanding of development processes, and how they relate to defect prevention. Familiar with business requirements and plans, and how that relates to traceability from a quality perspective. Significant experience with Personal Lines Forms, Rates, and UW Rules. Understanding of industry standards and regulatory requirements. Experience with insurance policy administration and sales and service systems. Excellent written and verbal communication skills, with the ability to convey complex issues and solutions appropriately for different audiences. Strong attention to detail and demonstrated critical thinking and problem-solving skills. Ability to thrive in a fast-paced environment with a demonstrated sense of urgency. Ability to meet deadlines and manage large volumes of work throughout an organization. Highly preferred candidates also have: Experience using TestRail, JIRA, Confluence and SmartSheet. Experience with, or interest in learning, APIs, Postman, Java, or Python. Bachelor's degree in a math or IT-related area or equivalent experience. About SageSure: Named among the Best Places to Work in Insurance by Business Insurance for four years in a row (2020-2023), SageSure is one of the largest managing general underwriters (MGU) focused on catastrophe-exposed markets in the US. Since its founding in 2009, SageSure has experienced exceptional growth while generating underwriting profits for carrier partners through hurricanes, wildfires, and hail. Available in 16 states, SageSure offers more than 50 competitively priced home, flood, earthquake, and commercial products on behalf of its highly rated carrier partners. Today, SageSure manages more than $1.9 billion of inforce premium and helps protect 640,000 policyholders. SageSure has more than 1000 employees working remotely or in-office across nine offices: Cheshire, Connecticut; Chicago, Illinois; Cincinnati, Ohio; Houston, Texas; Jersey City, New Jersey; Mountain View, California; Marlton, New Jersey; Tallahassee, Florida; and Seattle, Washington. SageSure offers generous health benefits and perks, including tuition reimbursement, wellness allowance, paid volunteer time off, a matching 401K plan, and more. SageSure is a proud Equal Opportunity Employer committed to building a workforce that reflects the spectrum of perspectives, experiences, and abilities of the world we live in. We recognize that our differences make us strong, and we actively seek out diverse candidates through partnerships with organizations, institutions and communities that represent various backgrounds. We champion belonging and inclusion for all identities, including, but not limited to, race, ethnicity, religion, sexual orientation, age, veteran status, ability status, gender, and country of origin, striving to create a culture where all individuals feel valued, respected, and empowered to bring their authentic selves to work. Our nimble, highly responsive culture nurtures critical thinkers who run toward problems and engineer solutions. We relentlessly pursue better outcomes by investing in the technology, talent, and tools that position us to succeed in demanding markets. Come join our team! Visit sagesure.com/careers to find a position for you.
    $57k-74k yearly est. Auto-Apply 8d ago
  • Quality Assurance Analyst - Journeyman

    ASM Research, An Accenture Federal Services Company

    Quality assurance lead job in Tallahassee, FL

    ASM Research provides services in support of the Military OneSource Program for military members and their families, similar to a commercial Employee Assistance Program (EAP). This program provides a broad array of information, resources, referrals, and counseling to about 4.7 million persons or "participants," which includes military service members, their families, and eligible civilians at locations worldwide. Services are provided through a 24/7 contact center accessible via internet website, toll free telephone, secure real-time text/video chat, email, or postal mail and include non-medical counseling; financial counseling; tax assistance; spouse education and career information; adoption information; child care; Exceptional Family Member Programs (EFMPs); deployment support; disability information; elder care; educational services for adults, children, and youth; relocation services; pet care; health and wellness coaching; housing assistance; legal service referrals; single service member services; lodging; military benefits; relationship support; skill building services for parenting; spouse relocation and transition; peer-to-peer support; and support for everyday issues (e.g., locating a plumber or automobile mechanic). Quality Assurance Analysts provide QA support to monitor performance for all Military OneSource operations to meet minimum standards in the SLAs and Performance Metrics. In this role they will monitor customer interactions and review/analyze customer feedback to evaluate overall customer experience. Assigns root cause and identifies systemic quality problems. Uses data from call observations to create quality improvement action plans and drive projects working with team and third-party vendors. Accurately compares measurements between team, vendors and client partners. Reports findings from complaints and call monitoring to the client, internal, and vendor teams. Makes recommendations on quality initiatives. **Job Responsibilities** + Conducts audits and reviews using scoring protocols for calls and/or case records using a pre-determined set of criteria, documenting results in a detailed report. + Supports data entry and analysis following URAC minimum standards and defined SOPs as specified in the Quality Management Plan. + Maintains and provides all records and reports pertaining to QA documentation. + QA Analysts adhere to and promote auditing standards, participate in team meetings, training requirements and calibration sessions. + Supports analysis of Duty to Warn, Adverse Incidents, and Mandated Reporting in compliance with defined processes and reporting standards + Monitors customer interactions for timeliness of answer, active listening, request/issue identification, correct call hold, professionalism, compliance requirements, request/issue resolution, and appropriate closing. + Analyzes survey results for improving communication process and providing feedback to the communication owners. + Utilizes quality monitoring program to compile and track performance at individual, functional, and program levels. + Provides feedback to agents and managers based on observed strengths and improvement opportunities. + Analyzes readership, comprehension and application of communicated actions. + Serves as a resource and escalation point for all lines of business so that reviews of calls are accurate for technical content and employees are provided with the correct policies, procedures, and/or reference materials. + Identifies trends in service and provides that data to the training team to enhance current training. + Documents customer/call communications processes and makes recommendations. + Implements operational process improvement initiatives on a regular basis, as well as through long-term projects. + Provides call quality metrics data to generate and maintain volume forecasts to support management with scheduling and staffing needs. + Leads brainstorming sessions to improve call system, communications processes, customer satisfaction, agent processes and agent effectiveness. + Completes activities related to deploying communications including but not limited to creating checkpoints based on important points, creating surveys for reader feedback and continuous improvement, and providing recommendations for communications process improvement. + Coordinates with client to create content for agent communications. + Develops and distributes new agent communications, researching content and obtaining appropriate feedback and reviews as needed. + Creates and implements training plans to orient new hires and ensure a smooth transition from learning environment to daily production environment. + Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + U.S. citizen and fluent English speaker + Possess strong written and verbal communication skills + Must submit to and successfully pass a DoD-initiated Tier 2 - Public Trust Background Investigation + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of work experience may be considered in lieu of Bachelor's degree) + Solid working knowledge of standard computer software (Microsoft Office business suite to include Outlook, Word, Excel, PowerPoint, and Project) **Other Job Specific Skills** + Demonstrated ability to contribute to quality assurance program creation or execution. + Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability to explain and present ideas clearly and concisely to diverse audiences, using appropriate language. + Excellent analytical skills and strong decision-making abilities. + Proven ability to achieve and maintain departmental quality standards. + Strong Internet software and Windows operating systems and software skills. + Demonstrated ability to train and develop new and existing support agents. + Excellent interpersonal, facilitation, and relationship management skills. + Demonstrated ability to effectively communicate and interact with interdepartmental staff and across organizational lines. + Critical thinker with the ability to solve complex problems; able to apply quality improvement techniques. + Great coordination skills across multiple departments of the Customer system. **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $25.00 EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
    $57k-74k yearly est. 60d+ ago
  • QA Analyst

    Rapinno Tech

    Quality assurance lead job in Tallahassee, FL

    VERY URGENT AND IMMEDIATE NEED. Note: Need Only US Citizen, Green Card, Job Title: QA Analyst Duration: 4+ months initial contract, plus extensions Job Description: Need minimum 08+ years of experience Understanding the application functionality and Non-Functional requirements along with SLA's defined. Identifying the test scenarios to validate the performance of key business functions and certifying the NFR requirements. Identifying the test environment, test data and access needs. Creating performance test plans and baselines Executing planned tests. Analyzing test results and calling out any discrepancies against the SLA's. Publishing performance analysis reports and conducting review sessions with all the stakeholders. Providing ad-hoc performance testing/load generation for support of development tasks. Assisting with Troubleshooting & System Tuning Leading performance test reviews Reviewing performance test artifacts for comment and approval, Writing and distributing risk assessment Working with the development leads and business leads to ensure full coverage in the testing scripts. Required Experience: Bachelor's or Master's degree in Computer Science, Engineering, Management Information Systems, or equivalent with programming experience. A minimum of three (3) years of systems development, testing, and/or business experience. A minimum of six (6) years of experience with testing and workload modelling across various technology platforms (web?based, web services, .NET, apps, etc.). A minimum of six (6) years of experience with test planning and defining SLAs. Well versed in Quick Test Professional (QTP)/Unified Functional Testing (UFT) Automation Tool. Experience with developing and deploying test strategies for software applications and interfaces. A minimum of six (6) years of experience with developing and managing testing strategies. An in?depth knowledge of a variety of testing techniques and methodologies. A strong understanding of Quality Assurance (QA) methodologies, such as test plans, test cycles, and software releases. A strong understanding of QA Best Practices. Strong knowledge of current, industry wide Quality & Test processes and practices, tools, and techniques. Excellent analytical, debugging, problem?solving, and root?cause analysis skills. Excellent written and verbal communication skills with outstanding attention to detail. Demonstrated technical and professional skills in job?related area required. Experience with testing in source control (Team Foundation Server). Ability to translate business requirements into test scenarios. Ability to work with cross?functional teams. Ability to proactively identify problems and generate solutions. A strong understanding of the dataflow, data model, and data dictionary.
    $57k-74k yearly est. 60d+ ago
  • Manager, Quality Assurance

    Cook Systems 4.3company rating

    Quality assurance lead job in Tallahassee, FL

    Launch Your Career with Cook Systems Since 1990, Cook Systems-a certified veteran-owned IT consulting firm-has been helping businesses and professionals grow through innovation, integrity, and investment in people. We partner with Fortune 500 enterprises and high-growth companies alike to deliver agile technology solutions, AI-driven talent strategies, and our signature FastTrack program that develops the next generation of tech talent. At Cook, you'll find a culture that values excellence, creativity, and accountability. We believe in opportunity backed by trust-and in building careers that last. Check out what our team members have to say on our Glassdoor page, and discover why Cook Systems is where meaningful careers take off! Summary: Responsible for managing the definition, implementation, and integration of quality principles into the design and development of software and IT processes. Ensures products, applications, and systems comply with established quality standards and meet customer requirements. Champions quality principles in business and IT processes through training, communication programs, and team activities. Responsibilities: Develop and implement quality processes and principles in software and IT development. Ensure execution of quality methods and procedures. Analyze best-in-class processes and establish customer satisfaction metrics. Research, develop, and implement testing methods and procedures. Monitor and report on product defects and quality standards compliance. Lead and facilitate training, meetings, and communication programs related to quality principles. Act as a project leader and subject matter expert on multiple complex projects. Mentor and manage supervisors, project leaders, and technical staff. Report to senior-level management on quality assurance activities and outcomes. Required Skills: Bachelor's Degree in Computer Science, Information Systems, or related field, or equivalent work experience. Minimum of 7 years of systems development and business experience. Experience in developing and conducting test processes for various systems and users across an organization. Prior management, supervisory, or team leader experience. Experience in middle-level management in quality assurance functions. Strong communication and leadership skills. Ability to work under general direction of senior-level management. #Ll-On Site Why Work with Us At Cook Systems, we don't just offer jobs-we build futures. Our people are at the heart of everything we do, and we're committed to supporting you with benefits that deliver real security, flexibility, and growth from day one. Your Health, Your Way: Choose from two comprehensive medical plans through Blue Cross Blue Shield, with dental and vision coverage included. With access to one of the nation's largest provider networks, you'll have quality care wherever life takes you. Peace of Mind: Protect what matters most with life, critical illness, and accident insurance through Unum-because your family's security matters. Flexibility for Life: Plan ahead and save with a Flexible Spending Account and Daycare FSA through Navia, helping you manage healthcare and dependent-care expenses your way. Extra Protection When You Need It: Our Health Gap Insurance through Sun Life helps cover unexpected costs, so you're never caught off guard. Your Future Starts Now: Build your future with our 401(k) plan through The Standard. You're eligible after just six months-because long-term success deserves a strong foundation. At Cook Systems, you're not just an employee-you're part of a team that values ideas, celebrates results, and grows together. Here, your impact is visible, your contributions are valued, and your career has room to thrive. Ready to be part of something bigger? Let's build the future together at Cook Systems. #IND1 #LI-CS1
    $81k-122k yearly est. Auto-Apply 41d ago
  • Field Testing Specialist

    Corteva Agriscience 3.7company rating

    Quality assurance lead job in Cairo, GA

    At Corteva Agriscience, you will help us grow what's next. No matter what your role, you will be part of a team that is building the future of agriculture - solving the world's food problems through innovation, technology, and putting people first. As a Field Testing Specialist, you will execute the safe and efficient day-to-day management of trait development research trials at the Cairo, GA Research Center. You will be involved in all phases of trial execution from planning, planting, assessments and harvest to meet discovery and development product advancement and data quality goals. You will adopt and implement evolving technologies and methodologies that enhance and improve product development. ***Please note: no visa sponsorship or relocation assistance provided for this role. What You'll Do: Lead assigned projects and conduct experiments following detailed protocols in conjunction with the local Field Scientist to evaluate efficacy and crop safety. Assist in data collection for crop protection and traits (agronomic and efficacy) testing programs ensuring high-quality data is collected. Monitor trial locations to assess and communicate appropriate management practices when needed. Assist with regulated trial management and monitoring. Lead in site safety culture and ensure adherence to safety standards. Maintain or improve efficient daily and seasonal workplace operations. May serve on teams appropriate to specific research project. Periods of extended work hours and occasional overnight travel during peak workload periods will be required. Some additional travel may be necessary. What You'll Bring: Education: Minimum bachelor's degree in agriculture or other scientific related field with 2 to 4 years of experience in agronomy, biology, plant breeding or a scientific-related field. Technologically Savvy: Competency with standard Microsoft Office programs and capacity to learn new technologies and software. Handling of large volumes of data will be required. Communication: Excellent verbal and written communication skills. Strong interpersonal skills. Ability to work well with diverse groups of people. Supervisory Skills: Demonstrated people management experience with the ability to teach and coach employees. Ability to work under minimum supervision, efficient time management skills and ability to handle multiple tasks. Results Driven: Demonstrated problem solving skills, strategic analysis, and communication skills. Self-motivated and ability to initiate projects, improvements, decisions, and problem solving. Detail-oriented, strong time management and organizational skills. Safety Oriented: Commitment to excellent safety and risk management practices What Makes You Stand Out: Strong Agricultural Background: General knowledge of agronomy and crop production. Strong Research Background: Knowledge of agricultural research and what is involved in producing high quality research plots. Data Management Skills: Ability to collect and organize large volumes of high-quality data. Physical Requirements: Will be required to do physical lifting and work outdoors in a hot climate and in varying ergonomic environments. Must be capable of lifting 50 pounds. Additional hours and weekends during seasonal peak periods, including some overnight stays. Driver's License, acceptable driving record, and ability to obtain CMV and/or CDL Ability to obtain appropriate pesticide applicator license/certification. Benefits - How We'll Support You: Numerous development opportunities offered to build your skills Be part of a company with a higher purpose and contribute to making the world a better place Health benefits for you and your family on your first day of employment Four weeks of paid time off and two weeks of well-being pay per year, plus paid holidays Excellent parental leave which includes a minimum of 16 weeks for mother and father Future planning with our competitive retirement savings plan and tuition reimbursement program Learn more about our total rewards package here - Corteva Benefits Check out life at Corteva! ************************************* Are you a good match? Apply today! We seek applicants from all backgrounds to ensure we get the best, most creative talent on our team. Corteva Agriscience is an equal opportunity employer. We are committed to embracing our differences to enrich lives, advance innovation, and boost company performance. Qualified applicants will be considered without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, military or veteran status, pregnancy related conditions (including pregnancy, childbirth, or related medical conditions), disability or any other protected status in accordance with federal, state, or local laws.
    $67k-80k yearly est. Auto-Apply 60d+ ago
  • Call Center Quality Assurance Specialist

    Catalis, Inc. 3.3company rating

    Quality assurance lead job in Tallahassee, FL

    Requirements What You Will Need to Succeed High school diploma or equivalent required. Minimum 2 years of experience performing transactional work in a financial or operational environment. Strong analytical, research, and problem-solving skills. Keen attention to detail and commitment to accuracy. Self-starter with the ability to manage time and priorities in a fast-paced, high-volume setting. Effective communicator with the ability to train, coach, and provide constructive feedback to peers. Preferred Qualifications Experience with SOC audits or internal controls. Familiarity with compliance dashboards or QA tools. Prior QA or process improvement certifications (e.g., Six Sigma, ISO) What we Offer A dynamic and supportive work environment in a mission driven organization Competitive salary and benefits package, including health, dental, vision insurance PTO (paid time off) HSA and FSA options 401(k) plan with matching contributions Paid parental leave ABLE matching contributions for the disability community Employer paid short term and long-term disability insurance and group term life insurance Financial and legal assistance through our EAP (Employee Assistance Program) Opportunities for personal development and career advancement with free access to unlimited courses via Udemy The chance to make a significant impact on the delivery of government services and the lives of citizens EEO Statement We are an equal opportunity employer and value diversity. We are committed to an inclusive environment for all. All candidates will be considered based on qualifications, merit, and business needs without regard to race, color, religion, national origin, age, non-qualifying mental or physical disability, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, veteran status, or any other characteristic protected by applicable law.
    $46k-78k yearly est. 12d ago
  • SAP Software Engineer - Data Conversions, Data Quality, and Reporting

    Cardinal Health 4.4company rating

    Quality assurance lead job in Tallahassee, FL

    **_What Application Development & Maintenance contributes to Cardinal Health_** Information Technology oversees the effective development, delivery, and operation of computing and information services. This function anticipates, plans, and delivers Information Technology solutions and strategies that enable operations and drive business value. Application Development & Maintenance performs configuration or coding to develop, enhance and sustain the organization's software systems in a cross-functional team environment through adherence to established design control processes and good engineering practices. This job family programs and configures end user applications, systems, databases and websites to achieve the organization's internal needs and externally-facing business needs. Application Development & Maintenance partners with business leaders, investigates user needs and conducts regular assessments, maintenance and enhancements of existing applications. The SAP Software Engineer focused on Data Conversions, Data Quality, and Reporting is responsible for designing, developing, and maintaining data solutions that ensure data integrity and enable effective business intelligence. The role combines technical skills in data migration and ETL processes with an understanding of data governance and reporting tools. **_What is expected of you and others at this level_** + Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects + May contribute to the development of policies and procedures + Works on complex projects of large scope + Develops technical solutions to a wide range of difficult problems + Solutions are innovative and consistent with organization objectives + Completes work; independently receives general guidance on new projects + Work reviewed for purpose of meeting objectives + May act as a mentor to less experienced colleagues **_Responsibilities_** + Design and execute data conversion strategies for SAP implementations and upgrades, including data extraction, transformation, and loading (ETL) from legacy systems into SAP. + Utilize SAP data migration tools such as SAP Data Services, LSMW, and Migration Cockpit to perform data loads and conversions. + Develop and maintain technical specifications, data mapping documents, and transformation rules. + Collaborate with business and technical teams to gather data requirements and ensure seamless data flow across systems. + Establish and maintain data quality frameworks to ensure the accuracy, consistency, and integrity of master and transactional data in SAP. + Perform data profiling, cleansing, and validation to identify and resolve data discrepancies before and after migration. + Define and monitor data quality metrics and key performance indicators (KPIs). + Work with business data stewards to correct data quality issues and promote data governance policies and standards. + Design, develop, and implement reporting solutions, dashboards, and analytical models using SAP technologies like SAP Analytics Cloud (SAC), SAP BW/4HANA, or SAP Fiori. + Translate business needs into technical specifications for reports and ad-hoc queries. + Optimize report performance and data extraction processes for efficiency. + Provide support and training to end-users on reporting tools to enable data-driven decision-making **_Qualifications_** + Bachelor's Degree in related field preferred or equivalent work experience preferred + Proven experience in SAP Data Conversions, migrations and ETL processes. + Proficiency with SAP data tools such as SAP Data Services, SAP BW/HANA or SAP Analytics Cloud + Strong knowledge of SQL, data modelling and database concepts + Experience with SAP modules and data structures (e.g., Master Data, Financials, Supply Chain, OTC, PTP processes). + Excellent analytical, problem solving and communication skills + Ability to work both independently and collaboratively with cross-functional teams **Anticipated salary range:** $94,900 - $135,600 **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 01/20/2026 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $94.9k-135.6k yearly 37d ago
  • Software Quality Analyst Lead

    ILAB

    Quality assurance lead job in Tallahassee, FL

    Job Details Senior Tallahasee - Tallahassee, FL Undisclosed N/A Full Time Undisclosed Undisclosed Undisclosed Day UndisclosedDescription The Software Quality Analyst Lead will oversee quality assurance activities for a large-scale ERP modernization program replacing legacy systems across multiple entities. The SQA Lead will provide leadership, strategy, and coordination for testing efforts, with a strong focus on User Acceptance Testing (UAT) and multi-agency ERP integrations. This role requires experience in establishing QA governance, managing complex multi-system testing, and ensuring compliance with state and federal regulations. Lead QA strategy, planning, and execution across multiple agencies and third-party systems integrating with a central ERP platform. Establish and enforce QA processes, standards, and best practices in alignment with State project management governance structures. Oversee test planning, execution, and defect management for functional, integration, regression, performance, and user acceptance testing. Direct automation strategy, working with automation engineers to design, prioritize, and implement test automation across ERP integrations. Define and oversee the UAT strategy, ensuring alignment with business objectives, statutory requirements, and ERP project goals. Partner with business stakeholders and agency representatives to develop UAT scope, acceptance criteria, and success measures. Coordinate UAT planning, scheduling, and execution across multiple agencies and business systems. Guide agencies in test case development and scenario design, ensuring adequate coverage of mission-critical and statutory functions. Provide training and support to business users participating in UAT, ensuring readiness and effective execution. Lead defect triage sessions during UAT, ensuring timely communication and resolution between business users, developers, and project leadership. Facilitate UAT sign-off and readiness reporting, providing clear, objective assessments of ERP deployment readiness. Track, measure, and report on UAT progress, coverage, and defect trends to leadership and stakeholders. Evaluate separate agency business systems to confirm ERP integrations support core business and statutory functions. Coordinate centralized testing across all entities to eliminate redundant testing efforts and improve efficiency. Oversee testing of third-party/agency business system integrations to confirm readiness for ERP deployment. Provide QA leadership and reporting to project directors, PMO, technical staff, business stakeholders, and agency leadership. Ensure compliance with state and federal financial regulations, including agency-specific requirements. Act as a liaison between functional, technical, and business stakeholders to ensure testing outcomes align with project goals. Mentor QA analysts, automation engineers, and testers to build a high-performing team. Other responsibilities as identified by the SQA Manager or equivalent Qualifications Qualified candidates will meet the expectations as identified in the Skills section of the Senior SQA Analyst Roles and Responsibilities document, as well as the following: Bachelor's degree in Computer Science, Information Systems, Business, or related field (or 8+ equivalent experience). Proven experience as an SQA Lead, Test Manager, or QA Lead on large ERP implementation or modernization projects for state, local, or federal government entities. Strong background in ERP testing, UAT management, integration testing, and test automation; Oracle PeopleSoft experience preferred. Experience leading QA across multi-agency ERP integrations involving multiple legacy system replacements. Hands-on knowledge of QA tools such as qTest, ALM, JIRA, UFT, or equivalent. Familiarity with State governance structures and financial regulatory compliance. Excellent verbal and written communication skills, with the ability to communicate effectively with executives, project directors, technical teams, and external stakeholders. Strong leadership skills with experience mentoring and managing QA teams.
    $59k-77k yearly est. 60d+ ago
  • Quality Assurance Analyst

    Pointwest Technologies Corp

    Quality assurance lead job in Tallahassee, FL

    We are recruiting on behalf of our client: The Quality Assurance Analyst ensures the delivery of quality software applications through the development and execution of formal test plans. This role integrates manual and automated testing, tracks quality metrics, and collaborates closely with development teams. The analyst also acts as an internal consultant, delivering quality process training and advising on testing best practices. Primary Duties & Responsibilities Plan and implement various types of testing: regression, functional, data validation, system integration, load and performance Develop and execute formal test plans and automated/manual test cases/scripts Define and track QA metrics (defects, counts, results, status) Analyze data for process evaluation and continuous improvement Collaborate with development teams on testing strategies Isolate, reproduce, and help resolve defects; verify fixes Support User Acceptance Testing (UAT) with customers Research and implement new testing technologies/practices Act as a quality consultant and trainer for technical staff Coordinate, facilitate, and report on test-related activities Education Bachelor's degree in Computer Science, Information Systems, or related field Or 2 years of relevant experience can substitute for education requirement Experience 3-5 years professional experience in Software Quality Assurance or related field Preferred Requirements 3-5 years of automated testing experience, preferably with Selenium WebDriver Experience in a DevOps environment (Preferably Azure) Experience testing ETL jobs (including Informatica) Proficiency in developing automated test scripts using .NET, SQL, or similar scripting languages Knowledge of IT infrastructure, application development technologies (mainframes, databases, data integration) Familiarity with AI and modern software testing practices
    $57k-74k yearly est. Auto-Apply 60d+ ago
  • Quality Assurance Analyst

    Connective Business Solution

    Quality assurance lead job in Tallahassee, FL

    Job DescriptionGeneral Characteristics Responsible for developing and executing formal test plans to ensure the delivery of quality software applications. Involved in test planning, writing test cases/scripts, test case automation and test execution. Defines and tracks quality assurance metrics such as defects, defect counts, test results and test status. Collects and analyzes data for software process evaluation and improvements, and integrates them into business processes to address the business needs. Documents all problems and assists in their resolution. Delivers quality process training to technical staff and acts as an internal quality consultant to advise or influence business or technical partners. Performs quality audits across the various IT functions to ensure quality standards, procedures and methodologies are being followed. Education: Bachelor's Degree in Computer Science, Information Systems, or similar. Or equivalent work experience. Experience: A minimum of 3 years of systems development, testing and/or business experience. Complexity: Intermediate professional level role. Works on projects of moderate to high complexity within one or more development environments. Works on multiple programs/systems as a project team member. Considered a subject matter expert for a single program/system. May coach more junior technical staff. *Please note that this application is part of our candidate pool for future staffing needs under our contract with the State of Florida. Positions may not be available immediately, and job locations, assignments, and start dates may vary depending on agency requirements. By applying, you will be considered for current and upcoming opportunities, and we will reach out if a role that matches your skills and qualifications becomes available.* Powered by JazzHR MJdCGd3UGs
    $57k-74k yearly est. 22d ago
  • Quality Assurance Analyst

    Cook Systems 4.3company rating

    Quality assurance lead job in Tallahassee, FL

    Launch Your Career with Cook Systems Since 1990, Cook Systems-a certified veteran-owned IT consulting firm-has been helping businesses and professionals grow through innovation, integrity, and investment in people. We partner with Fortune 500 enterprises and high-growth companies alike to deliver agile technology solutions, AI-driven talent strategies, and our signature FastTrack program that develops the next generation of tech talent. At Cook, you'll find a culture that values excellence, creativity, and accountability. We believe in opportunity backed by trust-and in building careers that last. Check out what our team members have to say on our Glassdoor page, and discover why Cook Systems is where meaningful careers take off! Responsible for developing and executing formal test plans to ensure the delivery of quality software applications. Involved in test planning, writing test cases/scripts, test case automation and test execution. Defines and tracks quality assurance metrics such as defects, defect counts, test results and test status. Collects and analyzes data for software process evaluation and improvements, and integrates them into business processes to address the business needs. Documents all problems and assists in their resolution. Delivers quality process training to technical staff and acts as an internal quality consultant to advise or influence business or technical partners. Performs quality audits across the various IT functions to ensure quality standards, procedures and methodologies are being followed. Education: Bachelor's Degree in Computer Science, Information Systems, or similar. Or equivalent work experience. Experience: A minimum of 3 years of systems development, testing and/or business experience. Complexity: Intermediate professional level role. Works on projects of moderate to high complexity within one or more development environments. Works on multiple programs/systems as a project team member. Considered a subject matter expert for a single program/system. May coach more junior technical staff. #L1-On site Why Work with Us At Cook Systems, we don't just offer jobs-we build futures. Our people are at the heart of everything we do, and we're committed to supporting you with benefits that deliver real security, flexibility, and growth from day one. Your Health, Your Way: Choose from two comprehensive medical plans through Blue Cross Blue Shield, with dental and vision coverage included. With access to one of the nation's largest provider networks, you'll have quality care wherever life takes you. Peace of Mind: Protect what matters most with life, critical illness, and accident insurance through Unum-because your family's security matters. Flexibility for Life: Plan ahead and save with a Flexible Spending Account and Daycare FSA through Navia, helping you manage healthcare and dependent-care expenses your way. Extra Protection When You Need It: Our Health Gap Insurance through Sun Life helps cover unexpected costs, so you're never caught off guard. Your Future Starts Now: Build your future with our 401(k) plan through The Standard. You're eligible after just six months-because long-term success deserves a strong foundation. At Cook Systems, you're not just an employee-you're part of a team that values ideas, celebrates results, and grows together. Here, your impact is visible, your contributions are valued, and your career has room to thrive. Ready to be part of something bigger? Let's build the future together at Cook Systems. #IND1 #LI-CS1
    $61k-80k yearly est. Auto-Apply 41d ago

Learn more about quality assurance lead jobs

How much does a quality assurance lead earn in Tallahassee, FL?

The average quality assurance lead in Tallahassee, FL earns between $64,000 and $110,000 annually. This compares to the national average quality assurance lead range of $72,000 to $123,000.

Average quality assurance lead salary in Tallahassee, FL

$83,000

What are the biggest employers of Quality Assurance Leads in Tallahassee, FL?

The biggest employers of Quality Assurance Leads in Tallahassee, FL are:
  1. Maximus
  2. Meta
  3. Cayuse Holdings
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