QA Manager - Ready-To-Drink Water Bottling
Quality assurance specialist job in Tampa, FL
What is Cirkul?
Cirkul is a rapidly growing company on a mission to transform how beverages are developed, distributed, and enjoyed. It's a new way to hydrate-so much so that 96% of customers say they drink more water with Cirkul!*
With over 150 flavor options available without sugar or calories, Cirkul provides customers with a fully customizable, reusable water bottle and cartridge system. Since 2018, millions have dropped sugary soda and energy drinks, and turned up their plain boring water with Cirkul!
What is this role?
As a QA Manager in a high-speed RTD water bottling facility, you will ensure the highest standards of product safety, regulatory compliance, and operational excellence. This role requires strong leadership to manage quality systems, oversee sanitation programs, and maintain compliance with FDA, FSMA, and GFSI standards. You will collaborate with production, maintenance, and supply chain teams to deliver safe, high-quality bottled water products.
What does an average day look like?
Driving Results: Drive continuous improvement initiatives in quality and food safety systems.
Taking Ownership: Lead and develop the QA team, including supervisors, technicians, and lab personnel. Oversee water quality testing, microbiological monitoring, and sanitation verification programs. Manage documentation for quality systems, including SOPs, SSOPs, and training records Maintain calibration and verification of lab and production equipment.
Making Decisions: Conduct internal audits and prepare for third-party and regulatory inspections.
Cultivating Relationships: Collaborate with operations to optimize bottling processes and reduce quality risks.
Instilling Trust: Ensure compliance with FDA, FSMA, cGMP, HACCP, and GFSI (SQF/BRC) standards. Monitor critical control points (CCPs) and preventive controls for water safety.
Customer Focus: Investigate and resolve quality deviations, consumer complaints, and non-conformances.
What background should you have?
Bachelor's degree in Food Science, Microbiology, Chemistry, or related field.
5+ years of QA experience in beverage or bottled water manufacturing.
3+ years in a leadership role within a high-speed bottling environment.
Strong knowledge of FDA, FSMA, HACCP, and GFSI standards.
Experience with water treatment systems (RO, UV, ozone) and microbiological testing.
Excellent problem-solving, communication, and leadership skills.
Familiarity with ERP and quality management systems.
What do we offer?
Competitive salary based on experience and market
Generous benefits, 401k match, and PTO (even insurance for your fur babies!)
Employee discounts on Cirkul products
Opportunity to work with a best in class team, in a hyper growth company, taking over the hydration industry
A culture that rewards results
Please note: At this time, we will not provide sponsorship for employment visas. Candidates must be authorized to work in the United States without current or future sponsorship.
Please review our privacy policy here.
Cirkul, Inc. is an Equal Opportunity Employer. We believe in hiring a diverse workforce and are committed to sustaining an equitable and inclusive, people-first environment. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law & EEO is the Law Supplement documents.
QA Tester w. Node.JS (Tampa, FL) #984853
Quality assurance specialist job in Seffner, FL
QA Engineer w/ Node.JS
Duration: CTH
Responsibilities
Develop and execute comprehensive test plans to ensure the overall quality of web and desktop applications
Collaborate with cross-functional teams to improve standards and procedures for measuring product quality and release readiness
Identify, log, and track defects using a defect tracking system
Perform smoke, regression, functional, and integration testing
Execute manual tests across multiple environments and configurations
Build and maintain automated test scripts using Node.js-based tools (e.g., Playwright, WebdriverIO, Cypress, etc.)
Contribute to improving automation coverage and integrating automation into CI/CD pipelines
Qualifications
6-10 years of experience in QA testing
Mandatory 3-4+ years of automation scripting experience using any Node.js-based test automation tool (Playwright, WebdriverIO, Cypress, etc.)
Framework experience not required; strong scripting ability is essential
Strong background in manual testing
Familiarity with various testing types (functional, regression, smoke, integration, etc.)
Strong understanding of testing methodologies and the full QA lifecycle
Solid grasp of software development lifecycles and basic programming concepts
Must have hands-on API testing and Database testing experience
Ability to write SQL queries and validate backend data
Experience with at least one test management and defect tracking tool
Ability to create detailed test plans from requirements or user stories
Ability to understand and test use cases end-to-end
Strong communication skills to convey results to both technical and non-technical audiences
Proficiency with standard office software
Exposure to AI/ML tools is a plus
Test Lead experience is a plus
Additional programming skills are a plus
Soft Skills
Excellent communication skills
Strong problem-solving and analytical abilities
Self-driven with the ability to work independently with minimal oversight
Eagerness to learn new technologies and continually upskill
Quality Assurance Specialist
Quality assurance specialist job in Sarasota, FL
The Quality Assurance Specialist is a highly organized, proactive role supporting the Quality Assurance Department and company-wide manufacturing and process improvement initiatives. This position plays a central role in identifying issues, leading investigations, and driving sustainable improvements through the application of Lean and Six Sigma principles. Success in this role requires strong communication, analytical problem-solving skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment. The ideal candidate is collaborative, inquisitive, and passionate about quality excellence.
Responsibilities
Corrective Action & Investigations
Manage the company corrective action system and lead Root Cause and Corrective Action (RCCA) investigations.
Investigate and resolve customer complaints, external audit findings (AS9100, Nadcap), and internal nonconformances.
Identify systemic issues through data collection, analysis, and trend review.
Track corrective action status, verify effectiveness, and maintain KPIs and status reports.
Continuous Improvement
Lead continuous improvement projects to enhance business and manufacturing processes, ensuring sustainability and measurable results.
Collaborate cross-functionally to ensure stakeholder engagement and timely implementation of improvements.
Apply Lean, Six Sigma, and structured problem-solving methodologies (e.g., RCA, 8D, DMAIC, PDCA, Kaizen).
Oversee FMEAs and support development of Manufacturing Control Plans by identifying risks, failure modes, and critical process characteristics.
Support visual management systems (e.g., SQDC boards) and manufacturing flow optimization initiatives.
Quantify and communicate performance improvements using KPIs and data analysis.
Additional Duties
Facilitate meetings and ensure action items are tracked and completed on time.
Support training on RCCA and Lean principles.
Assist with Cost of Quality analyses and Change Control Board (CCB) activities.
Support other Quality functions, including internal audits.
Skills
Strong analytical and problem-solving skills with a proactive improvement mindset.
Excellent verbal, written, and interpersonal communication skills across all organizational levels.
Strong organizational skills, attention to detail, and ability to manage multiple priorities.
Proficiency with ERP systems and standard business software (Microsoft Office, Adobe Acrobat).
Customer-focused with a strong sense of urgency and accountability.
Qualifications
Experience in a manufacturing environment with exposure to Quality Management Systems.
Working knowledge of Lean, Six Sigma, and structured problem-solving methodologies.
Formal Lean or Six Sigma training preferred (Green Belt or Black Belt a plus).
Proficiency with databases, project management tools, spreadsheets, and word processing software.
High school diploma or GED required; Associate's degree preferred.
Honeycomb Company of America is a Drug-Free Workplace.
Offers of employment with Honeycomb Company of America are conditioned upon the successful completion of a background check and drug-test, subject to applicable laws and regulations.
QA Deviation Specialist
Quality assurance specialist job in Tampa, FL
The QA Deviation Specialist is responsible for identifying, documenting, investigating, and resolving deviations, unplanned events, complaint investigations in accordance with company SOPs, policies, cGMPs, protocols, or regulatory requirements. This is a cross-functional position that interacts with all departments at Lonza Tampa. The role is responsible for authoring, reviewing, and/or providing the final Quality approval for investigations into manufacturing, packaging and/or laboratory events/deviations.
Key Accountabilities:
Facilitate and lead assigned investigations involving multiple investigation areas. Work with various departments, including manufacturing, packaging, quality control, maintenance, engineering, and supply chain, to conduct investigations, determine root cause and implement improvements.
Perform investigations using structured root cause analysis tools (fishbone, 5 Why's, etc.) and partner with team members to determine "true" root cause.
Analyze deviation trends and provide insights for continuous improvement initiatives.
Ensure that investigations and reports are completed and closed within specified timelines.
Assess deviation potential impact to product quality for root cause, corrective or preventive actions and impact to product safety, identity, strength, quality or purity.
Determine the appropriate actions needed to prevent the recurrence of the event and define the criteria for evaluating the CAPA's effectiveness.
Review, update and approve Standard Operating Procedures (SOPs) and other company documents.
Facilitate and participate in initiatives to address compliance gaps identified during investigations with minimal assistance.
The role interacts with all levels of the organization and is expected to use professional judgment in appropriate issue escalation to management.
Prepare and present deviation reports to management and regulatory authorities as the need arises.
Ensure that documentation is completed following Good Documentation Practices (GDP).
Support regulatory inspections, internal audits, and customer audits as required.
Perform additional job-related assignments as requested by management.
Key Requirements:
Bachelor's degree in science, preferably chemistry.
3 years of experience in quality assurance, deviation management, or a related role in [industry, e.g., pharmaceuticals, manufacturing, etc.].
Knowledge of regulatory requirements (e.g., FDA, EMA, ISO) and industry standards.
Strong analytical and problem-solving skills.
Excellent communication and interpersonal skills.
Every day, Lonza's products and services have a positive impact on millions of people. For us, this is not only a great privilege, but also a great responsibility. How we achieve our business results is just as important as the achievements themselves. At Lonza, we respect and protect our people and our environment. Any success we achieve is no success at all if not achieved ethically.
People come to Lonza for the challenge and creativity of solving complex problems and developing new ideas in life sciences. In return, we offer the satisfaction that comes with improving lives all around the world. The satisfaction that comes with making a meaningful difference.
Lonza is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a qualified individual with disability, protected veteran status, or any other characteristic protected by law.
Auto-ApplyMechanical Quality Assurance Specialist
Quality assurance specialist job in Saint Petersburg, FL
…
The Mechanical Quality Assurance Specialist at Power Design is an essential part of our Engineering and Virtual Designing and Construction team. As the specialist, you'll work on quality assurance of mechanical designs, perform HVAC load calculations, equipment selections, and ductwork and piping layouts for large-scale projects.
position details/responsibilities…
Coordinate the best design solutions for mechanical and plumbing systems by applying industry knowledge and quality standards.
With design direction, support and guidance to all team members, review drawings to ensure quality and constructability.
Applying code knowledge of the IECC, ICC, and ASHRAE Standards; local codes; and construction safety requirements.
here's what we're looking for…
A team player who thrives in a constantly changing and evolving environment with relevant mechanical design or mechanical field experience.
Someone with working knowledge of constructability and design fundamentals for mechanical systems and installation methods.
Experience with VRV, WSHP and DX Split systems and/or Revit experience.
Bachelor's degree in engineering or HVAC field experience.
Detailed knowledge of mechanical and plumbing codes. (IPC, IMC, IBC, ASHRAE)
An excellent communicator who is able to read and interpret blueprints, submittals and specifications.
Knowledge of HVAC load calculations using Trane Trace or similar HVAC load and energy analysis programs, as well as experience in duct sizing, layout and design for air systems.
Demonstrate and uphold all of Power Design's core values, which include integrity, accountability, teamwork, innovation and growth.
At Power Design, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law. Power Design believes that diversity and inclusion among our teammates is paramount to our success as a national company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool nationwide
Auto-ApplyQA Auditor - Claims and Underwriting
Quality assurance specialist job in Tampa, FL
Slide Insurance - Fun. Innovation Driven. Fueled by Passion, Purpose and Technology. At Slide, you will not only be part of a successful team, but you will also be a part of our Slide Vibe/award winning culture where collaboration and innovation are expected, recognized and awarded!
What you will be doing:
* Conduct independent audits of claims processing, underwriting decisions, and customer service call quality in accordance with Slide's guidelines and practices.
* Prepare detailed audit reports outlining findings, recommendations, and action plans.
* Collaborate with to the training department to address improvement areas.
* Assist the Insurance Operations Organization to assess the need for, and create specific Quality Assurance training for staff, and vendor partners within the organization.
* Support the Insurance Operations Auditing Program in developing and implementing quality improvement strategies.
* Stay updated on changes in regulations and industry standards.
* Ensure the quality and integrity of audit processes and documentation.
* Complete audit department projects and serve as primary coordinator on these to Senior Leadership.
* Perform other duties, as assigned.
What you already have:
Education, Experience, and Licensing:
* Bachelor's degree or an equivalent combination of a High School diploma and pertinent work experience is required.
* 2+ years of Auditing experience required.
* 3+ years' experience Property & Casualty Insurance experience required.
Qualifications/Skills and Competencies:
* Thorough understanding of property insurance operations and procedures.
* Strong ability to analyze and interpret information.
* Sense of urgency to complete tasks and projects.
* Ability to define problems, collect and analyze data, establish facts, and draw valid conclusions.
* Proven ability to be adaptable and flexible; adjusting to new requirements or unforeseen issues.
* Excellent organizational and time management skills with the ability to plan and prioritize effectively to ensure projects are completed on schedule.
* Excellent interpersonal skills, capable of professionally interacting with team members across departments.
* Ability to excel in a fast-paced environment.
* Proficient in MSO/365 applications such as Microsoft Teams, SharePoint, Word, Excel, PowerPoint, and Outlook.
* Desire to live Slide's Core Values.
What Slide offers to you:
The Slide Vibe - An opportunity to be a part of a fun and innovation-driven culture fueled by Passion, Purpose and Technology! Slide offers many opportunities to collaborate and innovate across the company and departments, as well as get to know other Sliders. From coffee chats, to clubs, to social events - we plan it, so all Sliders feel included and Enjoy their Journey.
Benefits - Created using Slider feedback, Slide offers a comprehensive and affordable benefits package to cover all aspects of health...Physical, Emotional, Financial, Social and Professional. A Lifestyle Spending Account is set up for each Slider and Slide contributes to it monthly for use on any benefit that individually suits you - Health Your Way!
2023, 2024 & 2025 BEST PLACE TO WORK - Tampa Bay Business Journal
2024 & 2025 TOP WORKPLACE - Tampa Bay Times (Local) &
2024 TOP WORKPLACE - USA Today (National)
Information Assurance (IA) Auditor
Quality assurance specialist job in Tampa, FL
Citizenship Required: United States Citizenship
Clearance Type: DOD TS/SCI
Telecommute: NO
Shift: 1st Shift (United States of America)
Travel Required: YES 10%
Positions Available: 1
At TMPC, Inc., our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity, nonconventional aptitude, and bringing your whole self to work.
As a leading insider threat SDVOSB 8(a) company, we provide innovative systems, products and solutions to our customers worldwide. We are comprised of veteran professionals that bring different perspectives and ideas, understanding that the more experiences we bring to our work the more innovative we can be. As we continue to build our workforce, we look for people that exemplify our core values, leadership characteristics, and approach to innovation.
TMPC is seeking a Insider Threat Information Assurance (IA) Auditor to join our growing team of diverse professionals. As an Insider Threat Information Assurance (IA) Auditor you will be responsible for monitoring and assessing United States Special Operations Command (USSOCOM) networks. You will assist the USSOCOM Insider Threat team with cyber network defense incidents and will work with USSOCOM Cyber Network Defense directorate to report malicious software, data transfers, and anomalous cyber activity. You will be required to assist other auditors when necessary when the insider threat team is directed by the commands counterintelligence, security directorates or law enforcement agencies. You will report all cyber incidents and analysis to the insider threat lead and stake holders within the USSOCOM insider threat program.
Background:
Graduated from an accredited Security/Law Enforcement/Counterintelligence course
Background and experience in security, familiar with DoD security directives, policies and classification guidance
BA/BS and two years' IC and/or DoD experience, or 6 years relevant military intelligence, information assurance and/or security experience
Military or DoD experience working with intelligence, security, special operations, Inter-Agencies
TS/SCI
Salary Range: DOE
TMPC, Inc. is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class.
QA Specialist - RN
Quality assurance specialist job in Oldsmar, FL
Are you looking to make a difference in patients' lives with a company that values your expertise? Join us in our mission of delivering compassionate healthcare where it matters most - at home.
Pinnacle Home Care, Florida's largest Medicare-certified home health provider, has been delivering high-quality, patient-centered care for over two decades, and we're looking for a Quality Assurance Specialist Registered Nurse to join our award-winning team.
Key Responsibilities
Perform centralized coding via scanned medical records and clinician documentation via EMR data.
Provide home health coding, OASIS, POC, and quality review.
Make independent decisions regarding accurate ICD-10-CM coding and OASIS, POC, and quality data assignments.
Review records and recommend changes for clinician review and acceptance based on CMS regulation, industry standards, and coding convention as supported by documentation.
Review Plan of Care for accuracy and quality and make needed recommendations.
Apply knowledge of medical terminology, disease processes, and pharmacology.
Assess and review assessments for coding accuracy based on documentation, CMS regulations and coding conventions, OASIS compliance, and Plan of Care quality and accuracy.
Maintain minimal productivity number standards daily.
Code all assessments using ICD-10-CM (SHP, and Decision Health Coding Pro software) as well as appropriate industry references.
Consult Team Lead and/or Director of Quality & Clinical Outcomes and work out difficult codes and coding problems as needed.
Participate in continuous learning and education in ICD-10 coding, OASIS, Quality and Plan of Care development as necessary. Monitor regulatory changes and communicate these changes to the Director of Quality & Clinical Outcomes.
Meet or exceed minimum auditing and productivity scores for coding quality and compliance. Maintain quality of coding review with a score of 93% or greater on monthly and/or quarterly quality audits.
Plan, prioritize, organize, and complete work to meet established objectives.
Ensure the efficient and appropriate use of all company financial resources, including but not limited to arrangements for equipment and other necessary items and services needed.
Assist with a variety of special projects and other duties as needed.
Adhere to federal, state, and agency regulations and policies to maintain confidentiality of patients and agency information per HIPPA requirements.
Follow the Code of Conduct policy and submit all documentation in a timely manner according to agency policy.
Attend in-service and education as required.
Qualifications
Current RN license (state-specific).
Associates degree or greater in a clinical program.
Nationally accredited Coding ICD-10 certification required and maintained yearly.
Nationally accredited OASIS certification required and maintained yearly.
Formal clinical background.
Minimum three years of on-going coding and abstracting experience in ICD-10-CM for home health agencies preferred.
Must be proficient in the use of a PC, web-based portals, database software, and Microsoft Office Suite (Access, Excel, Outlook, Power Point and Word).
Home health experience preferred.
Experience with OASIS analysis preferred.
Knowledge of SHP and/or Decision Health Coding Pro preferred.
Why Choose Pinnacle?
Growth & Stability: Over two decades as Florida's largest home health agency.
Ongoing Professional Development: Free Continuing Education Units (CEUs) to support licensure and career advancement.
Competitive Benefits & Perks: Including an employee referral program where you can earn rewards.
Recognized Excellence: Ranked as a USA Today Top Workplace.
Supportive & Fun Culture: Join a collaborative, forward-thinking team that values both professional excellence and personal fulfillment.
Pinnacle promotes an inclusive environment and is an equal opportunity employer. We prohibit discrimination or harassment based on race, religion, age, gender, national origin, disability, veteran status, or other legally protected characteristics.
Be part of a company that empowers clinicians to make a difference in the lives of over 10,000 patients across Florida every day. Apply now!
QA Specialist, Operations - 2nd shift
Quality assurance specialist job in Tampa, FL
Today, Lonza is a global leader in life sciences operating across five continents. While we work in science, there's no magic formula to how we do it. Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people. In exchange, we let our people own their careers. Their ideas, big and small, genuinely improve the world. And that's the kind of work we want to be part of.
Job Description:
Developing professional who assists and supports the organization with initial compliance and ongoing preparation, testing and monitoring of conformance to established quality assurance processes and standards for manufacturing. Alternatively, conducts internal production/process and manufacturing quality control audits and risk assessments.
Key Responsibilities:
* Performs document reviews of SOPs, batch records, test methods, protocols, deviations, CAPA, component specification and logbooks to ensure cGMP activities are completed and documented in accordance with approved, written procedures.
* May also review raw materials, work orders, validation and MSAT reports. Approves SOPs, Master Batch Records and executed batch records.
* Approves / Releases Laboratory Data and Reports.
* Assesses potential impact to product quality for open deviations during lot release.
* May participate in investigations into minor and major root cause, corrective or preventive actions and impact to product safety, identity, strength, quality or purity.
* Participates in internal audits, vendor audits and customer audits. Provides back room support during regulatory audits and inspections.
* May lead internal or external audits. Interact with different departments to solve issues to achieve department goals. Support all areas to achieve company goals.
* Attend client meetings and calls
* Perform additional job-related assignments as requested by management
* Adhere to all defined Safety and Sustainability requirements and expectations and seek clarification whenever Safety and Sustainability requirements and expectations are either unknown or unclear
* Promptly report identified Safety and Sustainability issues, problems, deficiencies, errors, incidents, and/or opportunities to management and correct where possible
* Stop work where deemed necessary to maintain safety
Key Qualifications:
* Bachelors Degree in a Science or related field
* 3+ years of relevant work experience
* Pharma cGMP preferred
* Trackwise, SAP, and Microsoft Office preferred
Every day, Lonza's products and services have a positive impact on millions of people. For us, this is not only a great privilege, but also a great responsibility. How we achieve our business results is just as important as the achievements themselves. At Lonza, we respect and protect our people and our environment. Any success we achieve is no success at all if not achieved ethically.
People come to Lonza for the challenge and creativity of solving complex problems and developing new ideas in life sciences. In return, we offer the satisfaction that comes with improving lives all around the world. The satisfaction that comes with making a meaningful difference.
Auto-ApplyQuality Assurance Coordinator
Quality assurance specialist job in Sarasota, FL
Office Lead / Quality Assurance Coordinator Pay Range: $70,000-$100,000 Industry: A/C & Home Services Schedule: Nights & Weekends Required | Evening On-Call
Benefits:
Healthcare, vision, and dental coverage
401(k)
2 weeks PTO
Role Responsibilities
Use photos taken by on-site technicians to verify all SOPs were followed accurately
Confirm all customer interaction SOPs were completed correctly
Ensure proper and accurate job billing
Monitor and ensure customer satisfaction throughout the service process
Facilitate second-visit resolutions for unhappy customers
Serve as the office lead-initially overseeing 2 employees, with growth to managing up to 10 total staff
Ensure all office staff adhere strictly to company SOPs
Required Experience
Extensive ServiceTitan experience (non-negotiable)
Strong A/C industry experience with deep understanding of field technician processes, terminology, and service workflows
Comfortable working nights, weekends, and being on call during evenings
Please apply HERE or send an updated resume to **********************
Easy ApplyQuality Assurance Specialist FT
Quality assurance specialist job in Sarasota, FL
Job DescriptionDescription:
Are you interested in becoming an integral part of our Quality Assurance Team?
Would you like to help support and improve the important work being done in child welfare in Desoto, Manatee, and Sarasota counties?
The Safe Children Coalition Quality Assurance Department is an amazing supportive team that works closely together and with our case management partners to develop and implement quality improvement strategies to strengthen our services for children and families. Job responsibilities include case reviews and analysis, tracking, continuous quality improvement initiatives, coaching, and training. We are excited to announce a Quality Assurance Specialist position opening!
KEY RESPONSIBILITIES:
· Responsible for assuring compliance regarding current federal, state, and local laws, contracts, accreditation standards, and policies and procedures.
· Promotes and advocates for improvements to the child welfare system as related to the primary purpose to strengthen practice, improvement the timeliness, accessibility, quality and effectiveness of services and increase the natural and enduring community supports for children and families.
· Conduct quality case management case reviews which include but not limited to pre and post case consultations as it relates to all reviews including targeted or special project reviews.
· As requested, participates in peer reviews as part of the overall Quality Assurance program.
· As a contributing member of the Quality Assurance team, works with other team members and SCC staff to develop and maintain effective data collection and tracking systems that facilitate monitoring and outcomes measurement.
· As a contributing member of the Quality Assurance team, cross trains, coaches and supports in all quality areas to assist other team members and all team projects and SCC staff.
· Supports professional development initiatives by assimilating recommendations from analysis activities into training tools that can be used to ensure effective deployment of processes and support/retention of appropriate and skilled resources.
· As a contributing member of the Quality Assurance team, engages in data collection, systems analysis, evaluation, and redesign that respond to SCC requirements.
· Supports quantitative analysis of outcomes and compliance through participating in the monitoring of all sub-contracts by providing on-going review of files and documentation and providing associated recommendations to improve compliance.
A comprehensive benefits program including:
5 weeks of PTO accruals available during the first year of employment
13 paid holidays
Professional development
Ongoing coaching and feedback
Employee Assistance Program (“EAP”)
Health Benefits with shared premium costs, including:
Medical
Dental
Vision
Life
Short-term disability
Long-term disability
401(k) retirement
Requirements:
LIST OTHER MINIMUM REQUIREMENTS:
Certification as a Child Welfare Professional desired.
EDUCATION / EXPERIENCE:
Minimum of a bachelor's degree from an accredited university. Three years experience in the delivery of child welfare services preferred. Child Welfare Staff Development/Training and/or Child Welfare Quality Assurance/Quality Improvement experience preferred.
List of Other Minimum Requirements:
Possess a valid Florida Driver's License in good standing and be insurable by the agency's current insurance carrier. Must meet state criminal background check requirements. Ability to work a flexible schedule. Knowledge of community resources.
Haitian Creole Bilingual Quality Assurance Administrator
Quality assurance specialist job in Tampa, FL
Description & Requirements Maximus is currently hiring a remote Haitian Creole Bilingual Quality Assurance Administratorto support the Florida Healthy Kids (FL HK) program operations and ensure compliance with established standards and Florida healthcare policies.
In this role, you will be responsible for monitoring phone calls and completing back-office quality reviews to determine whether employees are meeting required performance, quality, and compliance standards. You will also participate in special projects and program initiatives as needed and serve as backup support for the call center during periods of high volume or operational need.
The ideal candidate demonstrates strong attention to detail, excellent critical thinking and analytical skills, and the ability to accurately interpret and apply Florida healthcare policies. This position requires a high level of organization, consistency, and accountability in a remote work environment.
Essential Duties and Responsibilities:
- Provide assistance to program clients with completion of paperwork and obtains employment verification documentation.
- Support case managers to obtain attendance documentation.
- Scan and log all client documentation in an accurate and timely manner.
- Ensure activities and processes are in compliance with both company QA standards and applicable contractual standards.
- Enter, transcribe, record, store, or maintain information in written, electronic and magnetic form relating to services, processes and quality systems.
- Coordinate review activities as assigned by management.
- Perform general office duties such as filing, copying, faxing and mail.
- Perform other duties as may be assigned by management.
Minimum Requirements
- High school diploma or equivalent with 0 - 2 years of experience.
- Florida residency preferred.
- Florida Healthy Kids Program experience preferred.
- Bilingual proficiency in both English and Haitian Creole required.
Home Office Requirements:
- Desktop or Laptop that runs Windows, Mac, or Linux (no Chromebooks or tablets).
- OS for Windows - Current release of Windows 10 or newer.
- OS for Mac - Big Sur (11.0.1+); MacOS (10.14) or newer.
- OS for Linux - Ubuntu (18.04).
- Connectivity to the internet via either Wi-Fi or RJ-45 connection for wired network connection to home router (no mobile hotspots).
- Internet speed of 25mbps or higher required (you can test this by going to *******************
- USB plug and play wired headset with a microphone (no Bluetooth, AirPods or wireless gaming headsets).
- Must currently and permanently reside in the Continental US.
- Must have a camera
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
17.00
Maximum Salary
$
18.50
Easy ApplyQuality Assurance Manager
Quality assurance specialist job in Tampa, FL
We are Lennar
Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. Lennar has been recognized as a Fortune 500 company and consistently ranked among the top homebuilders in the United States.
Join a Company that Empowers you to Build your Future
A Quality Assurance Manager at Lennar is responsible for inspecting and evaluating the construction of Lennar homes to ensure compliance with quality standards and building codes. They play a critical role in managing construction quality and ensuring the safety and satisfaction of Lennar Customers. The goal is an exceptional customer experience through a Zero Defect Home at New Home Celebration.
A career with purpose.
A career built on making dreams come true.
A career built on building zero defect homes, cost management, and adherence to schedules.
Your Responsibilities on the Team
Conduct thorough Quality Assurance inspections of homes, focusing on materials and workmanship.
Ensure construction adheres to approved plans, specifications, local codes, and scopes of work.
Identify and document defects, deviations, and non-compliance issues.
Complete Quality Assurance Acceptance as scheduled by the Construction Management Team.
Maintain detailed inspection records, including photographs and reports, and communicate findings to contractors and stakeholders.
Communicate inspection results, recommendations, and areas for improvement to community teams and customers.
Stay informed on building codes and product specifications and provide training recommendations to improve quality standards and best practices.
Conduct New Home Orientations with customers.
Requirements
Minimum High school diploma or equivalent required; College degree preferred
Certification in construction codes is preferred, along with strong plan reading ability
Previous experience in construction quality inspection or a related role is preferred
Strong knowledge of construction materials, methods, and building codes
Effective communication and interpersonal skills
Proficient in using inspection tools and equipment
Physical fitness and willingness to work in outdoor and construction site environments
Familiarity with construction management software (BuildPro & Salesforce) is a plus
Physical & Office/Site Presence Requirements:
Regular, in-person attendance at Company communities/job sites and offices during regular work hours is an essential function of this job. Requires the ability to work more than eight hours per day in the confined quarters of a construction trailer, the ability to operate a motor vehicle, read plans, climb stairs and ladders, bend, stoop, reach, lift, move and/or carry equipment which may be in excess of 50 pounds. Job may require occasional operation of construction equipment. Finger dexterity may be required to operate a computer keyboard and calculator.
#LI-JS1
Life at Lennar
At Lennar, we are committed to fostering a supportive and enriching environment for our Associates, offering a comprehensive array of benefits designed to enhance their well-being and professional growth. Our Associates have access to robust health insurance plans, including Medical, Dental, and Vision coverage, ensuring their health needs are well taken care of. Our 401(k) Retirement Plan, complete with a $1 for $1 Company Match up to 5%, helps secure their financial future, while Paid Parental Leave and an Associate Assistance Plan provide essential support during life's critical moments. To further support our Associates, we provide an Education Assistance Program and up to $30,000 in Adoption Assistance, underscoring our commitment to their diverse needs and aspirations. From the moment of hire, they can enjoy up to three weeks of vacation annually, alongside generous Holiday, Sick Leave, and Personal Day policies. Additionally, we offer a New Hire Referral Bonus Program, significant Home Purchase Discounts, and unique opportunities such as the Everyone's Included Day. At Lennar, we believe in investing in our Associates, empowering them to thrive both personally and professionally. Lennar Associates will have access to these benefits as outlined by Lennar's policies and applicable plan terms. Visit Lennartotalrewards.com to view our suite of benefits.
Join the fun and follow us on social media to see what's happening at our company, and don't forget to connect with us on Lennar: Overview | LinkedIn for the latest job opportunities.
Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.
Auto-ApplyeDiscovery Documentation Specialist
Quality assurance specialist job in Tampa, FL
Job DescriptionDescriptionThe eDiscovery Documentation Specialist is a key member of the litigation support team, responsible for managing attorney eDiscovery functions and ensuring operational excellence across document management workflows. This role requires a combination of legal knowledge, technical proficiency, and process-oriented thinking to support attorneys and maintain compliance throughout the discovery lifecycle.
The ideal candidate will own and optimize document workflows, serve as a subject matter expert (SME) in technology-driven discovery, and contribute to continuous process improvement. Success in this role requires strong technical fluency, effective collaboration with attorneys and clients, particularly in trial preparation and litigation strategy and a high sense of urgency with solid billing discipline.
WHO YOU ARE:
You're steady, precise, and thoughtful in your work. You take pride in accuracy, organization, and doing things the
right
way every time. You prefer clarity over chaos and like knowing exactly what's expected of you. You take your commitments seriously and deliver consistent, credible results.
You work well independently but value being part of a reliable, respectful team. You thrive in structured environments with clear expectations and leaders who trust you to deliver. If this sounds like you, you'll fit right in here.
Key ResponsibilitiesWHAT YOU WILL DO:
Matter Management and Client Satisfaction· Manage assigned legal matters diligently and foster client relationships by ensuring satisfactory communication, timely updates, and addressing client concerns to uphold the firm's core values.· Vested stakeholder in achieving desired client satisfaction KPI's.· Support data management and ESI preservation with accuracy, consistency, and compliance. Client Support - Document Intake, Mapping, Preservation· Designs and updates data management protocols, including data mapping, ESI preservation, and collection, aligned with best practices and legal developments, while ensuring client communication and support throughout the process.· Evaluates and selects the optimal document review platforms, oversees data ingestion, and conducts quality control checks to guarantee the integrity and functionality of the discovery process. Litigation Support - Document Extraction, Review, Organization, and Production· Directs the development and implementation of document management protocols for intake, storage, organization, review, and production, ensuring a seamless discovery process.· Collaborates with legal teams on system refinement, offers technical support, leads training on review platforms and review standards, organizes data per firm standard conventions, and manages the accurate and timely production of documents and privilege logs. Document Management Technology, Vendor and Process Enhancement· Leads innovation in legal technologies associated with document procurement, review, and organization by implementing advanced solutions for data extraction, organization, review, storage, and production, incorporating AI and other cutting-edge technologies.· Maintains and cultivates strategic relationships with vendors to ensure access to the latest tools and services, enhancing the firm's legal operations and client service.· Evaluates and optimizes document-related workflows, ensuring efficient use of resources and the adoption of industry-leading solutions.
Additional Responsibilities:· Manage and coordinate document collection, review, and production.· Assist with document-intensive litigation tasks, such as redacting documents, summarizing documents, and organizing exhibits for court filings.· Developing case strategy by conducting all necessary research, issuing correspondence, and obtaining key information.· Work with all attorneys to ensure compliance with discovery deadlines and discovery requests are answered accurately and on time.· Organize and maintain physical and electronic files related to discovery efforts.
Skills, Knowledge and Expertise· Minimum of 5 years of experience in eDiscovery and litigation support.· Proven ability to conduct legal research, document review, and drafting of legal documents to support attorneys and case strategy.· Experience managing document intake, data mapping, collection, review, tagging, redaction, production, and electronic storage protocols.· Skilled in organizing and maintaining physical and electronic discovery files and ensuring compliance with discovery deadlines.· Proficiency with eDiscovery platforms such as Relativity, DISCO, and GoldFynch.· Strong understanding of ESI protocols (federal and state), including preservation, production standards, and Bates numbering.· Demonstrated ability to lead process improvements and contribute to structured review systems.· Client-service oriented, with the ability to maintain strong client relationships and identify opportunities for business development.· Highly organized self-starter who manages time effectively and performs with a high sense of urgency.· Technically proficient in Microsoft Office Suite, Adobe Acrobat Pro, Litify, Endicia Connect, Scansnap, eFax, CSC Prepare, and state/federal filing systems.
BenefitsWHY JOIN JIMERSON BIRR?
Join a dynamic team that values professional growth and excellence in legal service. We offer competitive compensation, professional development opportunities, and a supportive work environment dedicated to fostering your success.
We've found that the key to doing great work is to love what you do and respect who you do it with. To continue reading about our firm, visit our website Jimerson Birr.
Our atmosphere and award-winning firm culture is collegial and professional, and our shared commitment to professional development is superior to our contemporaries. Learn more about our firm culture here: JB Firm Culture: JB FOR ME.
WHY APPLY?
You'll get a Challenging Opportunity with a Company that Cares About Its Most Valuable Asset: YOU! At Jimerson Birr, we pride ourselves on our people and their collective achievements. Besides our list of legal industry honors, in 2021 and for the seventh consecutive year, the firm was named one of Florida's “Best Companies to Work For” by Florida Trend Magazine. In recent years, the firm was also distinguished as one of the “Best Places to Work” by the Jacksonville Business Journal and five times as one of the “50 Fastest Growing Companies.” Opportunities abound for those who can meet and exceed the expectations set for our team. Jimerson Birr is comprised of high-performing and professionally fulfilled people. We believe that a positive attitude, personal accountability, and a commitment to quality work will put a talented person on a fast track for success. Our atmosphere and award-winning firm culture are collegial and professional, and our shared commitment to professional development is superior to our contemporaries.
As part of the application process, Jimerson Birr request you complete a Culture Index Natural Traits assessment. This is a short questionnaire, to help us better understand your natural personality. Please follow the link Jimerson Birr- Culture Index Survey
Our core values are simple: Commitment to service; Commitment to quality; Commitment to results. We live our core values, and we welcome you to live them with us.
Jimerson Birr is an equal opportunity employer. All qualified applicants receive consideration for employment and all employees are treated during employment without regard to race, color, sexual
orientation, religion, sex, age, national origin, genetic information, disability, veteran status, gender identity, and marital status.
PT Quality Assurance Associate
Quality assurance specialist job in Wesley Chapel, FL
At Food Lion, Associates are the most important assets to our organization. We want associates to have meaningful careers full of variety and challenges. Each associate contributes to the overall success of Food Lion, and in return, we strive to provide all associates with a fulfilling work experience and reward performance and commitment. We are committed to the professional development of our associates through on-the-job learning opportunities and training.
PT Quality Assurance Associate
Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions) national origin, age, disability, sexual orientation, veteran status, gender identity or gender expression or any other characteristic protected by law.
If you have a disability and require assistance in the application process, please contact our Recruiting Department at ***********************
QA Specialist, Operations - 2nd shift
Quality assurance specialist job in Tampa, FL
Today, Lonza is a global leader in life sciences operating across five continents. While we work in science, there's no magic formula to how we do it. Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people. In exchange, we let our people own their careers. Their ideas, big and small, genuinely improve the world. And that's the kind of work we want to be part of.
Job Description:
Developing professional who assists and supports the organization with initial compliance and ongoing preparation, testing and monitoring of conformance to established quality assurance processes and standards for manufacturing. Alternatively, conducts internal production/process and manufacturing quality control audits and risk assessments.
Key Responsibilities:
Performs document reviews of SOPs, batch records, test methods, protocols, deviations, CAPA, component specification and logbooks to ensure cGMP activities are completed and documented in accordance with approved, written procedures.
May also review raw materials, work orders, validation and MSAT reports. Approves SOPs, Master Batch Records and executed batch records.
Approves / Releases Laboratory Data and Reports.
Assesses potential impact to product quality for open deviations during lot release.
May participate in investigations into minor and major root cause, corrective or preventive actions and impact to product safety, identity, strength, quality or purity.
Participates in internal audits, vendor audits and customer audits. Provides back room support during regulatory audits and inspections.
May lead internal or external audits. Interact with different departments to solve issues to achieve department goals. Support all areas to achieve company goals.
Attend client meetings and calls
Perform additional job-related assignments as requested by management
Adhere to all defined Safety and Sustainability requirements and expectations and seek clarification whenever Safety and Sustainability requirements and expectations are either unknown or unclear
Promptly report identified Safety and Sustainability issues, problems, deficiencies, errors, incidents, and/or opportunities to management and correct where possible
Stop work where deemed necessary to maintain safety
Key Qualifications:
Bachelors Degree in a Science or related field
3+ years of relevant work experience
Pharma cGMP preferred
Trackwise, SAP, and Microsoft Office preferred
Every day, Lonza's products and services have a positive impact on millions of people. For us, this is not only a great privilege, but also a great responsibility. How we achieve our business results is just as important as the achievements themselves. At Lonza, we respect and protect our people and our environment. Any success we achieve is no success at all if not achieved ethically.
People come to Lonza for the challenge and creativity of solving complex problems and developing new ideas in life sciences. In return, we offer the satisfaction that comes with improving lives all around the world. The satisfaction that comes with making a meaningful difference.
Auto-ApplyPlumbing Quality Assurance Specialist
Quality assurance specialist job in Saint Petersburg, FL
The Plumbing Quality Assurance Specialist at Power Design is the brain behind the quality of design for plumbing systems on our large-scale projects. As the specialist, you'll work on domestic water and sanitary system flow calculations, equipment selections, and piping layouts to ensure efficient and reliable plumbing design.
Position Details/Responsibilities
Coordinate the best design solutions for plumbing systems by applying industry knowledge and quality standards while considering customer needs and budgeting requirements.
Provide design direction, support, and guidance to all team members, including working directly with Revit CADD technicians to ensure quality and review constructability.
Communicate effectively with customers, project team members, and inspecting authorities.
Apply plumbing code knowledge (IPC, UPC, NFPA, IECC, and local jurisdiction requirements).
Here's What We're Looking For
A team player who always acts with customers in mind, thrives in a constantly changing and evolving environment, and has at least three (3) years of relevant plumbing design experience.
Someone with working knowledge of constructability and strong design fundamentals for plumbing installation methods.
Experience with domestic water, sanitary, vent, stormwater systems, and/or CADD/Revit experience preferred.
An excellent communicator who is able to read and interpret blueprints, submittals, specifications, and material matrix.
Knowledge of plumbing system calculations, including water demand, sanitary loads, and storm drainage sizing, as well as experience in piping layout and coordination.
Demonstrate and uphold all of Power Design's core values, which include integrity, accountability, teamwork, innovation, and growth.
At Power Design, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law. Power Design believes that diversity and inclusion among our teammates is paramount to our success as a national company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool nationwide
Auto-ApplyQA Auditor - Claims and Underwriting
Quality assurance specialist job in Tampa, FL
Slide Insurance - Fun. Innovation Driven. Fueled by Passion, Purpose and Technology.
At Slide, you will not only be part of a successful team, but you will also be a part of our Slide Vibe/award winning culture where collaboration and innovation are expected, recognized and awarded!
What you will be doing:
Conduct independent audits of claims processing, underwriting decisions, and customer service call quality in accordance with Slide's guidelines and practices.
Prepare detailed audit reports outlining findings, recommendations, and action plans.
Collaborate with to the training department to address improvement areas.
Assist the Insurance Operations Organization to assess the need for, and create specific Quality Assurance training for staff, and vendor partners within the organization.
Support the Insurance Operations Auditing Program in developing and implementing quality improvement strategies.
Stay updated on changes in regulations and industry standards.
Ensure the quality and integrity of audit processes and documentation.
Complete audit department projects and serve as primary coordinator on these to Senior Leadership.
Perform other duties, as assigned.
What you already have:
Education, Experience, and Licensing:
Bachelor's degree or an equivalent combination of a High School diploma and pertinent work experience is required.
2+ years of Auditing experience required.
3+ years' experience Property & Casualty Insurance experience required.
Qualifications/Skills and Competencies:
Thorough understanding of property insurance operations and procedures.
Strong ability to analyze and interpret information.
Sense of urgency to complete tasks and projects.
Ability to define problems, collect and analyze data, establish facts, and draw valid conclusions.
Proven ability to be adaptable and flexible; adjusting to new requirements or unforeseen issues.
Excellent organizational and time management skills with the ability to plan and prioritize effectively to ensure projects are completed on schedule.
Excellent interpersonal skills, capable of professionally interacting with team members across departments.
Ability to excel in a fast-paced environment.
Proficient in MSO/365 applications such as Microsoft Teams, SharePoint, Word, Excel, PowerPoint, and Outlook.
Desire to live Slide's Core Values.
What Slide offers to you:
The Slide Vibe - An opportunity to be a part of a fun and innovation-driven culture fueled by Passion, Purpose and Technology! Slide offers many opportunities to collaborate and innovate across the company and departments, as well as get to know other Sliders. From coffee chats, to clubs, to social events - we plan it, so all Sliders feel included and Enjoy their Journey.
Benefits - Created using Slider feedback, Slide offers a comprehensive and affordable benefits package to cover all aspects of health...Physical, Emotional, Financial, Social and Professional. A Lifestyle Spending Account is set up for each Slider and Slide contributes to it monthly for use on any benefit that individually suits you - Health Your Way!
2023, 2024 & 2025 BEST PLACE TO WORK - Tampa Bay Business Journal
2024 & 2025 TOP WORKPLACE - Tampa Bay Times (Local) &
2024 TOP WORKPLACE - USA Today (National)
Auto-ApplyeDiscovery Documentation Specialist
Quality assurance specialist job in Tampa, FL
Department
Legal Operations
Employment Type
Full Time
Location
Tampa, Florida
Workplace type
Hybrid
Key Responsibilities Skills, Knowledge and Expertise Benefits About Jimerson Birr, P.A. Jimerson Birr is a Florida-based law firm that seeks to exceed client expectations through commitment to excellence and by adding value to our clients' businesses. We are committed to handling each matter with the quality, care, attention to detail and respect as if we were representing ourselves. We are accessible, responsible, prepared, efficient and technologically advanced. Our clients and colleagues value us because they trust our integrity and abilities.
Jimerson Birr concentrates its efforts in providing the highest level of legal services throughout the Southeastern U.S. on a wide variety of business, corporate, and commercial litigation issues that can affect businesses in a broad range of circumstances. Our Florida-based law firm has a reputation for being well-prepared counselors, influential negotiators and aggressive litigators. Our firm has significant experience in the areas of construction law (including lien and bond claims, licensure, project and contract administration), business litigation (including breach of contract, misrepresentation, fiduciary breaches, non-compete enforcement and corporate/partnership disputes) and creditors rights and bankruptcy (including collections, foreclosures, replevin, garnishments, and adversarial proceedings).
Documentation Specialist - Home Health Care
Quality assurance specialist job in Trinity, FL
Are you looking to make a difference in patients' lives with a company that values your expertise? Join us in our mission of delivering compassionate healthcare where it matters most - at home.
Pinnacle Home Care, Florida's largest Medicare-certified home health provider, has been delivering high-quality, patient-centered care for over two decades, and we're looking for a Documentation Management Specialist to join our award-winning team.
Key Responsibilities
Monitor new referrals throughout the day to ensure accuracy and that Starts of Care (SOC) are processing according to the order.
Review referrals brought in from the previous night's processing to ensure all information is correct in relation to attending and/or signing MD and facility.
Review the EOD Report daily for your branch(es) and the Care Coordinator (CC) team to ensure all referral documents are received and completed and that assignments are correct in KanTime. This includes the CC assignment, Ordering MD or Facility, and Signing MD.
Travel with CCs to referral partner offices and develop relationships with them, learn each account's referral patterns, and determine their preferred delivery method. Update and manage delivery methods in KanTime as necessary.
Travel regularly in the field to referral partner offices to obtain signatures for current or outstanding orders.
Work with referral partners to obtain outstanding paperwork when a CC is no longer working within the agency or at the branch.
Monitor KanTime to ensure the physician information is correct on the profile page, and research and correct any errors in that profile.
Submit Smartsheet for changes to CC's assigned referral sources (MD's, facilities/hospitals, etc.) or any other KanTime information that requires updates.
Document in KanTime daily the work performed to obtain current or outstanding orders by date, action, and follow-up date. Follow-up on the previous week's activity.
Assist with the escalation of orders by working with the home office, referral partner, and CC, including obtaining approval from the RDS to escalate outstanding orders to the branch Medical Director for signature.
Participate in meetings to discuss and provide updates on outstanding F2F, hand carry, orders, escalations, and communicate plans to obtain missing documents.
Print and prepare orders for each CC and discuss a plan for obtaining signatures on a weekly basis. Be available to send outstanding orders/F2F/hand carry orders to the CC if they are in a referral sources office and will obtain signature during that visit.
Run F2F and orders reports on a weekly basis and work with CC to ensure orders are complete within 14 days or as appropriate according to the patient's case.
Review potential write-off accounts with RDS to determine a plan for resolution or submission for write-off.
Communicate professionally with all departments to resolve outstanding orders.
Respond promptly to all inquiries with a resolution to concerns and or discrepancies in a timely manner.
Comply with HIPAA regulations on all accounts.
Qualifications
Must have a high school diploma or equivalent.
Must have previous experience working with an EMR system.
Excellent communication, organizational, and time management skills.
Advanced typing, computer skills (MS Office), and the ability to multitask across multiple software systems while maintaining the integrity of the data.
Excels in a deadline driven environment
Ability to remain productive when faced with high workloads and deadlines.
Why Choose Pinnacle?
Growth & Stability: Over two decades as Florida's largest home health agency.
Competitive Benefits & Perks: Including an employee referral program where you can earn rewards.
Recognized Excellence: Ranked as a USA Today Top Workplace.
Supportive & Fun Culture: Join a collaborative, forward-thinking team that values both professional excellence and personal fulfillment.
Pinnacle promotes an inclusive environment and is an equal opportunity employer. We prohibit discrimination or harassment based on race, religion, age, gender, national origin, disability, veteran status, or other legally protected characteristics.
Be part of a company that empowers clinicians to make a difference in the lives of over 10,000 patients across Florida every day. Apply now!