Support Representative jobs at Queens Health Systems - 61 jobs

Job DescriptionPAY RANGE: $18 - $20 per hour The Service Center Representative handles inbound and outbound customer service inquiries as well as sales transactions, support collections (AR), and customer registrations. All while maintaining positive client relationships through proactive outreach. ESSENTIAL FUNCTIONS/JOB DUTIES: Handles inbound and outbound calls, emails, or chat interactions with professionalism and empathy. Addresses customer inquiries, complaints, and support issues in a timely and accurate manner. Documents customer interactions in CRM systems and escalates complex issues when necessary. Guides customers through product/service offerings and supports their purchasing journey. Upsells or cross-sells relevant products or services during interactions when appropriate. Accurately processes orders and transactions in the system, ensuring compliance with internal policies. Makes outbound calls to follow up on outstanding invoices or overdue accounts. Negotiates payment arrangements within established guidelines. Maintains accurate records of collection efforts and coordinates with finance teams as needed. Contacts leads generated from marketing campaigns, referrals, or web inquiries. Qualifies leads based on criteria such as interest, budget, and purchasing timeline. Schedules follow-ups and pass warm leads to the appropriate sales team members. Conducts periodic relationship-building calls with existing clients to ensure satisfaction. Identifies opportunities to enhance service delivery or offer additional solutions. Gathers client feedback and relay insights to relevant departments for improvement Assists customers in completing registration processes over the phone. Troubleshoots registration issues and provides step-by-step guidance. Verifies and updates customer data to ensure completeness and accuracy. QUALIFICATIONS: Skills/Knowledge: Proven experience in a call center, customer service, or sales support role is a plus. Strong verbal and written communication skills. Proficient in using CRM platforms and call center software. Ability to multitask, prioritize, and manage time effectively. Basic knowledge of sales and collections practices is a plus. Able to relate effectively to diverse groups of people from all social and economic segments of the community. Education/Training: High school diploma or equivalent; college degree preferred. WHY THE Y?: Free Y membership with employment Referral bonuses - Y employees can earn cash or Y credit bonuses for referring a new hire* Up to 60% discounts for yourself, family, and even your siblings on Y programs, camps, preschool, childcare, and more. Child Protection Commitment The YMCA requires all staff to share responsibility for preventing child abuse by upholding professional boundaries, completing mandatory Praesidium training, and reporting concerns. All candidates must successfully complete a comprehensive background screening, including criminal and sex offender checks. *See job opportunities page for full details Powered by JazzHR OnFnhqInzT

Job DescriptionPAY RANGE: $18.00 - $24.00 Hourly** AVAILABLE LOCATIONS: Nu'uanu YMCA Engagement Specialists are responsible for designing and leading student-centered clubs and activities for youth in grades 6 through 12. In collaboration with YMCA leadership and program participants, the instructor creates engaging after-school experiences that reflect teen interests and promote youth voice and inclusion. Activities may include sports, leadership, e-sports, gardening, STEM, and other interest-based opportunities identified by students. Engagement Specialists are also encouraged to connect with community members and organizations that support student interests. This role plays a key part in maintaining a safe, welcoming, and inclusive environment that supports the goals of the program and encourages student growth. ESSENTIAL FUNCTIONS/JOB DUTIES: Develop and lead student-centered clubs and programs that encourage cultural understanding, inclusion, and leadership. Collaborate with YMCA leadership and community partners to offer afterschool activities aligned with teen interests. Research and create new programs, workshops, and activities that support teen development and engagement. Foster a safe, inclusive, and nurturing environment aligned with program goals and values. Support student success by offering consistent feedback and guidance tailored to individual needs. Provide mentorship and oversight to junior staff as needed. Contribute ideas for program improvement and actively participate in staff meetings and planning sessions. Maintain accurate records, including student attendance, progress notes, and incident reports. Assist with administrative responsibilities such as scheduling, managing supplies, and placing orders. Participate in staff meetings and training sessions, remaining open to feedback and continuous learning. Ensure respectful use of facilities and uphold all site rules and expectations for both staff and students. Engage in ongoing quality improvement efforts to support program excellence and student outcomes. Respond promptly and confidentially to any concerns or violations, following established disciplinary procedures. Demonstrate knowledge of the YMCA's mission, values, and standards, and ensure all programming reflects these principles. Perform additional duties as assigned to support program success. QUALIFICATIONS: Skills/Knowledge: 6 months or more experience engaging middle and high school youth in recreation, leadership, service learning, civic engagement, college and career readiness, and other personal growth areas. Strong understanding of teen development, group dynamics, and group management. Demonstrates mature judgment, strong decision-making skills, and professionalism. Collaborative and adaptable, values youth voice, and supports programming even outside personal areas of expertise. Excellent interpersonal skills; organized, multitask-oriented, and customer service focused. Leads by example and models professionalism for peers and team members. Builds authentic, positive relationships with individuals from diverse backgrounds. Proficient in Google Suite, Microsoft Office, and Canva; able to learn and operate other required software. Education/Training: Experience teaching and facilitating academic instruction required. Strong communication and organizational skills required. Bachelor's degree in Education or related field preferred. Current certification in language arts or mathematics education is preferred. General office operations experience preferred. CPR, AED, and First Aid certified (training available upon hire). WHY THE Y?: Free Y membership with employment Referral bonuses - Y employees can earn cash or Y credit bonuses for referring a new hire* Up to 60% discounts for yourself, family, and even your siblings on Y programs, camps, preschool, childcare, and more. Child Protection Commitment The YMCA requires all staff to share responsibility for preventing child abuse by upholding professional boundaries, completing mandatory Praesidium training, and reporting concerns. All candidates must successfully complete a comprehensive background screening, including criminal and sex offender checks. *See job opportunities page for full details **This position and its pay are dependent on the availability of funds and continuation of the contracted program. The current contract provides programming for August 2025 - July 2026 with the likely possibility of extension for an additional year (until July 2027). Powered by JazzHR B4s5jK4sJt

Job DescriptionPAY RANGE: $18.00 - $24.00 Hourly** AVAILABLE LOCATIONS: Dole Middle School The Engagement Specialist is responsible for ensuring the design, development, and implementation of student centered clubs/programs at the assigned site, while working with youth in our public schools. The Engagement Specialist will work with the program participants and YMCA leadership, to provide after-school activities infusing youth-voice and inclusion through activities such sports, leadership, e-sports, gardening, STEM, etc. Teen interests must drive activity and club choice. The Engagement Specialist may collaborate with and recruit community members/organizations to support student interest areas. Engagement Specialists must provide a safe, nurturing, and inclusive environment consistent with the program model and goals and ensure the success of students. ESSENTIAL FUNCTIONS/JOB DUTIES: Provide academic support to students in assigned subject areas, using strategies aligned with the school's in-class instruction methods, while integrating creativity and fun to keep students motivated and engaged in this voluntary program. Create and implement innovative methods to engage students in academic enrichment to promote positive learning habits and target academic learning loss. Create a positive work/learning environment for staff and program participants that encourages hard work, effective communication, and a sense of comradery. Develop and implement fun and engaging lesson plans and educational activities that promote academic success and align with the program model and goals. Support ongoing program improvement efforts to ensure a positive and enriching experience for all participants, promoting personal growth, community engagement, and creating a welcoming, fun environment that encourages teens to return. Communicate effectively, consistently, and professionally with participants, parents, co-workers, and others associated with the program such as HIDOE and DHS contacts. Establish and maintain positive relationships with students, parents, and colleagues, providing excellent communication and customer service. Assist in the supervision and guidance of junior staff members, providing mentorship and support as needed. Research and develop new creative programs, workshops, activities, and engagement methods to enhance the overall program that focuses on Teen Development. Contribute to the development of our program by suggesting new ideas, participating in staff meetings, and providing feedback on program improvements. Assist with the coordination of events and activities that promote student engagement and motivation. Facilitates programming that invites exploration, promotes positive play, and welcomes teens in an all-inclusive environment. Demonstrates a working knowledge of YMCA mission, core values, purpose and goals, policies, and YMCA standards; ensures the program meets the highest standards of excellence. QUALIFICATIONS: Skills/Knowledge: Experience facilitating instruction with an emphasis on youth requiring academic intervention. Skilled in general youth programs group or classroom management. Ability to take initiative in implementing engaging academic activities and promote healthy studying habits. Must be able to acquire the knowledge necessary for the age-appropriate curriculum specific to assigned subject in accordance to HIDOE standards. Customer service oriented with strong interpersonal skills, well organized and multi-tasked oriented. Understanding of working with teens, group management, and group work. Experience engaging middle and high school youth in recreation, leadership development, service learning, civic engagement, college and career pathways, and other personal development areas. Exercise mature judgment and sound decision-making. Possess a collaborative and flexible mindset that elevates youth voice and provide opportunities in areas where the candidate may not have expertise. Lead by example, serve as a model of professionalism and competency for peers and employees. Ability to develop positive, authentic relationships with people from different backgrounds. Proficiency in Google Suite, Microsoft Office, Windows 10 and above, Canva, preferred. Education/Training: Experience teaching and facilitating academic instruction required. Strong communication and organizational skills required. Bachelor's degree in Education or related field preferred. Current certification in language arts or mathematics education is preferred. General office operations experience preferred. CPR, AED, and First Aid certified (training available upon hire). WHY THE Y?: Free Y membership with employment Referral bonuses - Y employees can earn cash or Y credit bonuses for referring a new hire* Up to 60% discounts for yourself, family, and even your siblings on Y programs, camps, preschool, childcare, and more. Child Protection Commitment The YMCA requires all staff to share responsibility for preventing child abuse by upholding professional boundaries, completing mandatory Praesidium training, and reporting concerns. All candidates must successfully complete a comprehensive background screening, including criminal and sex offender checks. *See job opportunities page for full details **All 21CCLC positions are dependent on the availability of funds and continuation of the 21CCLC contract. The current contract provides programming for the following three school years (2025-2026, 2026-2027, and 2027-2028) with the possibility of extension for an additional two years (2028-2029 and 2029-2030). Powered by JazzHR JxuQH0g5BQ

Per Diem Client Service Representative - VERC Veterinary Emergency + Referral Center of Hawaii (VERC) is an advanced 24-hour veterinary emergency and specialty hospital. Our dedicated board-certified specialists and highly-trained emergency professionals provide a collaborative approach to veterinary medicine. Supported by our modern, state-of-the-art facility, we offer a full in-house laboratory, ultrasonography, CT, MRI and electrochemotherapy. At VERC, our mission is to provide the highest standard of emergency and specialty medicine, offering the most comprehensive and progressive patient care on the Hawaiian Islands. About the Role: The Client Service Representative will demonstrate exceptional customer service skills at all times to represent the organization and perform day-to-day operations of the front desk. This position requires on site availability and can not be done remotely. Responsibilities and duties: Welcome our clients in a friendly, helpful, and compassionate manner Prepare and review documents and medical records accurately and completely Educate and advise clients regarding Veterinary Specialty Hospital services and practices Process appointments, emergencies, and client requests while ensuring the highest quality of care and satisfaction for our clients at all times. Process admissions and discharges accurately; schedule follow up appointments as necessary Process invoices and payments accurately Update and maintain client/pet records and files in accordance with Veterinary Specialty Hospital legal requirements Assist with other administrative duties such as scanning, faxing, emailing, for example Schedule: Per Diem client care reps agree to work 2 shifts per month About You: Qualified candidates should possess excellent interpersonal skills and able to develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. The right candidate will have a fundamental knowledge of windows based computer programs. Proven effective communication and the ability to multitask and prioritize Ability to recognize and seek guidance in all client-related cases where protocol does not apply Thank you for reading our posting! Ethos Veterinary Health is at the forefront of innovation and world-class medicine. As the premier network of over 140 specialty and emergency hospitals across North America, Ethos brings together a dedicated community of more than 1,500 specialized doctors providing care for nearly 2 million pets annually. The integrated and collaborative network of veterinary professionals utilize state-of-the-art technology and a scientific, evidence-based approach to deliver compassionate, unparalleled care and rewarding careers. Committed to revolutionizing veterinary medicine, Ethos sets the standard in veterinary excellence. Discover more at EthosVet.com. Ethos Veterinary Health offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, Ethos provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act. Ethos is an Equal Opportunity Employer. Ethos does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided based on qualifications, competence, merit, and business need. RVT, Registered Veterinary Technician, Registered Vet Tech, Registered Vet Technician, Registered Veterinary Tech, CVT, Certified Veterinary Technician, Certified Vet Tech, LVT, Licensed Veterinary Technician, Licensed Vet Tech, Credentialed Veterinary Technician, Credentialed Vet Tech, Credentialed Veterinary Tech, Veterinary Technician, Veterinary Tech, Vet Tech, Vet Technician, Veterinary Assistant, Vet Assistant, Technician Assistant, Tech Assistant, Kennel Assistant, Kennel Technician, Kennel Tech, Animal Assistant, Veterinary Nurse, Vet Nurse

Overnight Client Care Representative - VERC Schedule: Saturday - Tuesday, 7:00 PM - 5:00 AM or Wednesday - Saturday, 7:00 PM - 5:00 AM Compensation: $18-$20/hr + $2.00/hr overnight shift differential About Us: Veterinary Emergency + Referral Center of Hawaii (VERC) is an advanced 24-hour veterinary emergency and specialty hospital seeking a full-time Client Care Representative. Our dedicated board-certified specialists and highly-trained emergency professionals provide a collaborative approach to veterinary medicine. Supported by our modern, state-of-the-art facility, we offer a full in-house laboratory, ultrasonography, CT, MRI and electrochemotherapy. At VERC, our mission is to provide the highest standard of emergency and specialty medicine, offering the most comprehensive and progressive patient care on the Hawaiian Islands. About the Role This essential onsite role serves as the first point of contact for clients and plays a vital part in ensuring smooth overnight operations. The ideal candidate will be a compassionate, reliable, and client-focused individual who thrives in an emergency hospital environment. Key Responsibilities Welcome and support clients in a friendly, helpful, and compassionate manner. Prepare, review, and maintain client/pet records and medical documents accurately. Educate clients on hospital services, protocols, and processes. Manage phone calls, appointment requests, emergencies, and client inquiries. Process patient admissions and discharges; schedule follow-up appointments. Accurately process invoices and collect payments. Update and maintain client/pet files in accordance with hospital standards and legal requirements. Perform general administrative duties such as scanning, faxing, emailing, and document organization. Collaborate closely with medical teams to support seamless overnight operations. Full-Time Employee Benefits Medical, dental, and vision insurance Disability and life insurance Flexible spending accounts (FSA) 401(k) retirement plan Employee Assistance Program (EAP) Paid time off (PTO) Uniform allowance Generous continuing education (CE) stipend Ethos Veterinary Health is at the forefront of innovation and world-class medicine. As the premier network of over 140 specialty and emergency hospitals across North America, Ethos brings together a dedicated community of more than 1,500 specialized doctors providing care for nearly 2 million pets annually. The integrated and collaborative network of veterinary professionals utilize state-of-the-art technology and a scientific, evidence-based approach to deliver compassionate, unparalleled care and rewarding careers. Committed to revolutionizing veterinary medicine, Ethos sets the standard in veterinary excellence. Discover more at EthosVet.com. Ethos Veterinary Health offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, Ethos provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act. Ethos is an Equal Opportunity Employer. Ethos does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided based on qualifications, competence, merit, and business need.

Hawai'i Pacific Health is a not-for-profit health care network with over 70 locations statewide including medical centers, clinics, physicians and other caregivers serving Hawai'i and the Pacific Region with high quality, compassionate care. Its four medical centers - Kapi'olani, Pali Momi, Straub and Wilcox - specialize in innovative programs in women's health, pediatric care, cardiovascular services, cancer care, bone and joint services and more. Hawai'i Pacific Health is recognized nationally for its excellence in patient care and the use of electronic health records to improve quality and patient safety. For our clients and their families, getting health information when you need it can be crucial and often a phone call is the first step toward accessing our health care services. The Contact Center's friendly staff supports and promotes the organization's physician and services while ensuring that all telephone inquiries are responded to in a comprehensive and considerate manner. If you are friendly, considerate and enjoy working with people, you could be a Customer Service Representative in our Contact Center, where you will help to ensure that our clients and their families receive timely, helpful and sensitive customer support. You would promote our physicians and other services by providing information regarding class registration and assisting with patient registration. We are looking for someone who pays attention to detail and information management and shares our commitment to delivering the highest quality health care to Hawai'i's people. **Location:** First Insurance Center **Work Schedule:** Day - 8 Hours **Work Type:** Full Time Regular **FTE:** 1.000000 **Bargaining Unit:** Non-Bargaining **Exempt:** No **Req ID** 31253 **Pay Range:** 25.75 - 27.11 USD per hour **Category:** Administrative **Minimum Qualifications:** High School or equivalent. Two (2) years of experience in a position with external customer contact in a health care setting or sales/marketing experience. **Preferred Qualifications:** Associate's degree or equivalent combination of education, training and/or work experience. Health care experience. EOE/AA/Disabled/Vets Hawai'i Pacific Health offers a comprehensive and competitive total rewards package that includes pay and benefits. Rate of pay for selected candidates will be determined by various factors including knowledge, skills, abilities, relevant experience and training, as well as internal peer equity.

Hawai'i Pacific Health is a not-for-profit health care network with over 70 locations statewide including medical centers, clinics, physicians and other caregivers serving Hawai'i and the Pacific Region with high quality, compassionate care. Its four medical centers - Kapi'olani, Pali Momi, Straub and Wilcox - specialize in innovative programs in women's health, pediatric care, cardiovascular services, cancer care, bone and joint services and more. Hawai'i Pacific Health is recognized nationally for its excellence in patient care and the use of electronic health records to improve quality and patient safety. For our clients and their families, getting health information when you need it can be crucial and often a phone call is the first step toward accessing our health care services. The Contact Center's friendly staff supports and promotes the organization's physician and services while ensuring that all telephone inquiries are responded to in a comprehensive and considerate manner. If you are friendly, considerate and enjoy working with people, you could be a Registered Nurse Customer Care Representative in our Contact Center. In this role, you will provide general health information, immediate first aid instructions, and referrals to callers. We are looking for someone who pays attention to detail and information management and shares our commitment to delivering the highest quality health care to Hawai'i's people. Location: First Insurance Center Work Schedule: Day - 8 Hours Work Type: Part Time Regular FTE: 0.500000 Bargaining Unit: Non-Bargaining Exempt: No Req ID 31771 Pay Range: 49.21 - 61.51 USD per hour Category: Nursing Minimum Qualifications: Current Hawai'i RN license. Two (2) years broad based nursing experience. Preferred Qualifications: Bachelor's degree in nursing or related field. EOE/AA/Disabled/Vets Hawai'i Pacific Health offers a comprehensive and competitive total rewards package that includes pay and benefits. Rate of pay for selected candidates will be determined by various factors including knowledge, skills, abilities, relevant experience and training, as well as internal peer equity.

Job Description JOIN UHA'S TEAM We focus on your health and pay 100% for your family's medical insurance and provide 20 days of paid personal time off during your first year! Customer Services Representative I Department: Customer Services FLSA Status: Full Time & Part time, Non-Exempt Salary Level: 2 Salary range: $18.91 - $22.00/hr Position Summary: Serves UHA's customers by offering information about eligibility, benefits, and provider services. The position answers inquiries, resolves issues, fulfills requests, and maintains accurate call record documentation. Provide excellent customer service for UHA customers utilizing in-depth knowledge of company products and programs. Essential Duties & Responsibilities: Service members and providers who contact UHA's call center regarding eligibility, benefits, and provider services Relieve Receptionist for breaks and lunch by performing the primary functions and duties of the Receptionist Consistently be at work and on time; adhere to schedule, including returning from breaks and lunch in a timely manner Perform other related duties as required or assigned by the Customer Services Supervisors or Customer Services Manager This position prohibits any activity that requires interpretation of clinical information to customers, including the choosing of a set of criteria to use for handling a request for healthcare services or treatment Required Education and Experience: The individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. High school diploma or equivalent Minimum six (6) months of work experience in customer service Computer skills including ability to maneuver between multiple programs, working knowledge of Microsoft Windows and Microsoft Excel, and proficient keyboarding skills Exceptional listening, verbal, and written communication skills Preferred and Advanced Qualifications: Recent work experience in the healthcare industry *This position is a work from office only (onsite) *Must be a Hawaii resident Competitive compensation & excellent benefits offered Visit our website at *********************************************** to apply and for details about vacant positions. An Equal Opportunity Employer

Kapi'olani Medical Center for Women & Children is Hawai'i's only maternity, newborn and pediatric specialty hospital. It is well recognized as Hawai'i's leader in the care of women, infants and children. With 253 beds, the not-for-profit hospital delivers 6,000 babies a year, and is also a medical teaching and research facility. Specialty services for patients throughout Hawai'i and the Pacific Region include intensive care for infants and children, 24-hour emergency pediatric and adult care, critical care air transport and high-risk perinatal care. Over 1,400 employees and more than 700 physicians provide specialty care at Kapi'olani. The hospital is home to the Kapi'olani Women's Center and the Women's Cancer Center, and offers numerous community programs and services, such as specialty pediatric clinics, the Kapi'olani Child Protection Center and the Sex Abuse Treatment Center. As Hawai'i's premier maternity specialty hospital, Kapi'olani opened the Fetal Diagnostic Center in 1990. It is the state's first obstetrical center to provide comprehensive diagnostic services for pregnant women. Our staff is comprised of Maternal Fetal Medicine Specialists (physicians with specialized training and experience in the care of pregnant women and their fetuses, including high-risk pregnancies), technologists, genetic counselors and clinical nurses, all of whom are committed to helping our patients have the healthiest baby possible in a caring and nurturing environment. If you have strong organizational and communication skills, you might be the ideal candidate to be our next Managed Care Representative. In this role, you will provide managed care and business process support to the outpatient clinics. We are looking for someone responsible and qualified, with strong attention to protocol and planning and a commitment to delivering the highest quality health care to Hawai'i's people. **Location:** Kapiolani Medical Center for Women and Children, Honolulu, HI **Work Schedule:** Day - 8 Hours **Work Type:** Part Time Regular **FTE:** 0.800000 Bargaining Unit: UPW **Exempt:** No **Req ID** 25887 **Pay Range:** 24.73 - 26.03 USD per hour **Category:** Administrative **Minimum Qualifications:** High School or equivalent. One (1) year clerical experience in a health care setting. Experience with managed care and government health plans. **Preferred Qualifications:** Associate's degree. Physician Billing or Coding course. Experience in an outpatient clinic or physician's office. EOE/AA/Disabled/Vets Hawai'i Pacific Health offers a comprehensive and competitive total rewards package that includes pay and benefits. Rate of pay for selected candidates will be determined by various factors including knowledge, skills, abilities, relevant experience and training, as well as internal peer equity.

EōS Fitness is bold, upbeat, and motivating. Not only in our fitness routines, but in our work environment as well. Like our members, our employees know how to rise to a challenge and handle it head on. EōS Fitness' Core Purpose is to create loyal, lifelong fans and exercise practitioners. To achieve this purpose, our Core Values are: Take Personal Responsibility, Be Optimistic & Have Fun, Learn & Grow, Be A Team Player, and Fight Hard To Win. Core Purpose: To create loyal, lifelong fans and exercise practitioners. Our Service Associate reports directly to the Operations Manager and is responsible for providing welcoming, professional, and helpful experience to all members. Beyond greeting and directing members, guests, and staff upon entry, they serve as representatives of our gym's commitment to exceptional service. The Service Associate will handle member inquiries and requests, offer knowledgeable assistance, and ensure every individual feels valued and supported in their fitness journey. While these responsibilities encompass a broad spectrum, our Service Associate remains flexible and adaptive to the evolving needs of our gym, with duties subject to change under the discretion of management. Position Purpose: Be a great host, the members best source of information and create a fun atmosphere for members, guests and staff. Core Purpose: To create loyal, lifelong fans and exercise practitioners. Responsibilities: Greet members and guests with a friendly and professional attitude Provide information about gym services, programs, and membership options. Address member inquiries, concerns, and complaints promptly and professionally. Check-in members and guests using the gym's management system. Oversee and manage check-in alerts and notifications. Ensure the front desk area is clean, organized, and stocked with necessary supplies. Process payments for memberships, classes, and retail items. Follow safety protocols and procedures to ensure the well-being of all gym members and staff. Monitor and manage inventory levels for coolers, beverages, and bar items, as well as track sales performance. Support a clean and well-maintained facility by conducting gym walks, picking up trash, restocking supplies, and completing locker room and bathroom checks. Qualifications: Previous experience in customer service or front desk role. Experience or strong interest in the fitness industry is a plus Excellent interpersonal skills with a customer-focused attitude. Ability to multitask and handle a fast-paced environment. Proficiency in MS Office and familiarity with gym management software. Strong organizational and problem-solving skills. Flexibility to work evenings, weekends, and holidays as required. And, of course, someone who embraces our Core Values! Requirements: CPR certification required within 30 days of hire. Must attend all mandatory company trainings withing 30 days of employment. Follow all current company policies and standard operating procedures, which may be updated or changed over time. Ability to work in a gym setting; move about club floors and rooms; communicate with employees, members, and the public Ability to bend routinely and repetitively to lift more than 40 lbs. Ability to access and operate company computer systems in order to prepare documents, enter data, and read reports from database or email system. California Pay Range $16.50 - $25 USD Benefits and Perks: A highly energetic and collaborative team. A management team that cares about your professional development. Free membership for you and plus one family member. Discounted Personal Training, and merchandise - including supplements. Employee referral program. Daily Pay offered - access your funds before payday. Competitive pay plus vacation, holiday, and sick pay.* Group Health, dental, vision, Supplemental Life, Employee Assistant Program and even Pet Insurance are offered!* 401(k) + Company matching!* Personal education growth options with Sophia Learning. * Based on eligibility of tenure and full-time vs. part-time employment. EōS Fitness is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, gender identity, sexual orientation, national origin, age, disability, or any other legally protected status. To view more information on our CCPA policy, click HERE. EEO is The Law - click here for more information Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled EōS Fitness participates in the government eVerify program. Please review the details of this program by clicking here . We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the Recruiting Help Line at ********************************* or by calling ************. To check on the status of your application, please visit the Greenhouse Candidate Portal at my.greenhouse.com for updates.

EōS Fitness is bold, upbeat, and motivating. Not only in our fitness routines, but in our work environment as well. Like our members, our employees know how to rise to a challenge and handle it head on. EōS Fitness' Core Purpose is to create loyal, lifelong fans and exercise practitioners. To achieve this purpose, our Core Values are: Take Personal Responsibility, Be Optimistic & Have Fun, Learn & Grow, Be A Team Player, and Fight Hard To Win. Core Purpose: To create loyal, lifelong fans and exercise practitioners. Our Overnight Service Associate reports directly to the Operations Manager and is responsible for providing a welcoming, professional, and helpful experience to all members. Beyond greeting and directing members, guests, and staff upon entry, they serve as representatives of our gym's commitment to exceptional service. The Overnight Service Associate will handle member inquiries and requests, offering knowledgeable assistance, and ensuring every individual feels valued and supported in their fitness journey. While these responsibilities encompass a broad spectrum, our Overnight Associate's remains flexible and adaptive to the evolving needs of our gym, with duties subject to change under the discretion of management. Position Purpose: Be a great host, the members best source of information and create a fun atmosphere for members, guests and staff. Core Purpose: To create loyal, lifelong fans and exercise practitioners. Responsibilities: Greet members and guests with a friendly and professional attitude Provide information about gym services, programs, and membership options. Address member inquiries, concerns, and complaints promptly and professionally. Check-in members and guests using the gym's management system. Oversee and manage check-in alerts and notifications. Ensure the front desk area is clean, organized, and stocked with necessary supplies. Process payments for memberships, classes, and retail items. Follow safety protocols and procedures to ensure the well-being of all gym members and staff. Monitor and manage inventory levels for coolers, beverages, and bar items, as well as track sales performance. Complete gym walks to rack weights, pick up trash, and complete bathroom and locker room checks. Qualifications: Previous experience in customer service or front desk role. Experience or strong interest in the fitness industry is a plus Excellent interpersonal skills with a customer-focused attitude. Ability to multitask and handle a fast-paced environment. Proficiency in MS Office and familiarity with gym management software. Strong organizational and problem-solving skills. Must be able to work overnight hours - 10pm - 6am but may vary on business needs. And, of course, someone who embraces our Core Values! Requirements: CPR certification required within 30 days of hire. Must attend all mandatory company trainings withing 30 days of employment. Follow all current company policies and standard operating procedures, which may be updated or changed over time. Ability to work in a gym setting; move about club floors and rooms; communicate with employees, members, and the public Ability to bend routinely and repetitively to lift more than 40 lbs. Ability to access and operate company computer systems in order to prepare documents, enter data, and read reports from database or email system. California Pay Range $17.50 - $19.50 USD Benefits and Perks: A highly energetic and collaborative team. A management team that cares about your professional development. Free membership for you and plus one family member. Discounted Personal Training, and merchandise - including supplements. Employee referral program. Daily Pay offered - access your funds before payday. Competitive pay plus vacation, holiday, and sick pay.* Group Health, dental, vision, Supplemental Life, Employee Assistant Program and even Pet Insurance are offered!* 401(k) + Company matching!* Personal education growth options with Sophia Learning. * Based on eligibility of tenure and full-time vs. part-time employment. EōS Fitness is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, gender identity, sexual orientation, national origin, age, disability, or any other legally protected status. To view more information on our CCPA policy, click HERE. EEO is The Law - click here for more information Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled EōS Fitness participates in the government eVerify program. Please review the details of this program by clicking here . We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the Recruiting Help Line at ********************************* or by calling ************. To check on the status of your application, please visit the Greenhouse Candidate Portal at my.greenhouse.com for updates.

Under the supervision of the Treatment Associate Supervisor, supervises and monitors client activities, respond to crisis and emergencies situations, provide support services for medical and clinical team during program and non-program hours, escort clients to appointments and outside treatment activities, daily documentation and responsible for the security and physical conditions of the living environment and for the safety and well being of the Hina Mauka clients. Protects confidentiality of clients and client records in accordance with all applicable state and federal regulations. Full Time Positions Available - 40 hours per week. Looking to fill Swing 2pm - 10:30 and Weekends (Morning 6am - 2:30pm and Swing 2pm - 10:30pm) I. Essential Functions1. Serves as the on duty Hina Mauka staff member during non-structured program hours.2. Responsible for managing crisis and other emergencies in the facility and consulting/notifying appropriate program staff.3. Responsible for fire and safety watch, responding to any client crisis, providing appropriate documentation according to Hina Mauka policies and procedures.4. Provides informal counseling to clients during non-structured programming as needed.5. Interprets program handbook to clients. Maintains communication between clients and other staff.6. Maintains client records, contributes to progress notes, and conducts chart audits.7. Escorts clients to 12 step meetings, other program functions, and outside functions as needed.8. Coordinates and supervises client activities during non-structured program hours.9. Under the direction of the Medical Director, via R.N., monitors the condition of minor medical conditions. Consults with and reports to R.N. and/or Medical Director regarding client conditions and need for medical attention. Arranges for client transportation for emergency medical care as directed by Medical Director, R.N. and/or Manager of Adult Services.10. Conduct medication observation protocols and document on Medication Administration Record (MAR)11. Under the supervision of the Manager of Adult Services assists counseling staff in providing counseling, education, and skill building services.12. Participates in shift change and preparation of oncoming shift staff.13. Responsible for the general cleanliness, orderliness and safety of the residential unit.14. Provide general living skills teaching and management to clients during housekeeping and outdoor activities15. Performs urinalysis testing as directed by clinical staff and Contract Manager.II. Other Functions1. Performs other related duties as assigned.2. Attend scheduled trainings as mandated III. Qualification RequirementsEducation/Experience and Training:1. High School Diploma or equivalent.2. One year experience in a substance abuse treatment setting or psychiatric treatment setting preferred.3. Eligible for certification in CPR and first aid.4. Valid Hawaii State driver's license and a current clean abstract.5. Successfully complete all required Hina Mauka designated trainings shift assignment (TA Duties, Med duties, Interaction Orientation) Knowledge, Skills and Abilities:1. Ability to work with and relate to clients with substance abuse disorders, including dually diagnosed in an appropriate manner2. Ability to respond calmly and efficiently to stressful situations with crisis management skills.3. Well organized and able to maintain accurate and concise records.4. Computer literate (word, excel, spreadsheets, various software, etc.)5. Legible handwriting IV. Physical/Mental Demands1. Moderate physical effort (lifting/carrying up to 25 pounds); occasional standing/walking; occasionally lifts supplies/equipment. May be exposed to infectious and contagious diseases. May perform emergency care.2. Personal protective equipment: non-sterile medical gloves3. Must be able to drive car, light truck or small van. Company OverviewHina Mauka brings hope, compassion and care through prevention, treatment and recovery oriented services to individuals, families and communities adversely affected by alcohol, or substance use disorders, co-occurring mental health issues and recovery challenges. Hina Mauka is one of the largest accredited substance abuse programs in Hawaii. *****************

Under the supervision of the Treatment Associate Supervisor, supervises and monitors client activities, respond to crisis and emergencies situations, provide support services for medical and clinical team during program and non-program hours, escort clients to appointments and outside treatment activities, daily documentation and responsible for the security and physical conditions of the living environment and for the safety and well being of the Hina Mauka clients. Protects confidentiality of clients and client records in accordance with all applicable state and federal regulations. Full Time Positions Available - 40 hours per week. Looking to fill Swing 2pm - 10:30 and Weekends (Morning 6am - 2:30pm and Swing 2pm - 10:30pm) I. Essential Functions 1. Serves as the on duty Hina Mauka staff member during non-structured program hours.2. Responsible for managing crisis and other emergencies in the facility and consulting/notifying appropriate program staff.3. Responsible for fire and safety watch, responding to any client crisis, providing appropriate documentation according to Hina Mauka policies and procedures.4. Provides informal counseling to clients during non-structured programming as needed.5. Interprets program handbook to clients. Maintains communication between clients and other staff.6. Maintains client records, contributes to progress notes, and conducts chart audits.7. Escorts clients to 12 step meetings, other program functions, and outside functions as needed.8. Coordinates and supervises client activities during non-structured program hours.9. Under the direction of the Medical Director, via R.N., monitors the condition of minor medical conditions. Consults with and reports to R.N. and/or Medical Director regarding client conditions and need for medical attention. Arranges for client transportation for emergency medical care as directed by Medical Director, R.N. and/or Manager of Adult Services.10. Conduct medication observation protocols and document on Medication Administration Record (MAR)11. Under the supervision of the Manager of Adult Services assists counseling staff in providing counseling, education, and skill building services.12. Participates in shift change and preparation of oncoming shift staff.13. Responsible for the general cleanliness, orderliness and safety of the residential unit.14. Provide general living skills teaching and management to clients during housekeeping and outdoor activities15. Performs urinalysis testing as directed by clinical staff and Contract Manager. II. Other Functions 1. Performs other related duties as assigned.2. Attend scheduled trainings as mandated III. Qualification Requirements Education/Experience and Training: 1. High School Diploma or equivalent.2. One year experience in a substance abuse treatment setting or psychiatric treatment setting preferred.3. Eligible for certification in CPR and first aid.4. Valid Hawaii State driver's license and a current clean abstract.5. Successfully complete all required Hina Mauka designated trainings shift assignment (TA Duties, Med duties, Interaction Orientation) Knowledge, Skills and Abilities: 1. Ability to work with and relate to clients with substance abuse disorders, including dually diagnosed in an appropriate manner2. Ability to respond calmly and efficiently to stressful situations with crisis management skills.3. Well organized and able to maintain accurate and concise records.4. Computer literate (word, excel, spreadsheets, various software, etc.)5. Legible handwriting IV. Physical/Mental Demands 1. Moderate physical effort (lifting/carrying up to 25 pounds); occasional standing/walking; occasionally lifts supplies/equipment. May be exposed to infectious and contagious diseases. May perform emergency care.2. Personal protective equipment: non-sterile medical gloves3. Must be able to drive car, light truck or small van. Company Overview Hina Mauka brings hope, compassion and care through prevention, treatment and recovery oriented services to individuals, families and communities adversely affected by alcohol, or substance use disorders, co-occurring mental health issues and recovery challenges. Hina Mauka is one of the largest accredited substance abuse programs in Hawaii. *****************

Job DescriptionPAY RANGE:$17.75 - $20.25 HourlyAVAILABLITY: Evenings Responsible for providing a wide scope of customer services including any combination of the following duties: membership & program sales and service, facility monitoring & facility cleaning, monitoring and cleaning the Healthy Lifestyles Center, and assisting members in reaching their health and wellness goals. Duties may vary throughout the year to support registration for school year or summer childcare programs, facilities maintenance projects, Healthy Lifestyles, and Membership/Services programs & operations. Supports the development and operations of multi-oriented programs and services which may be specific to the branch location. Fosters strong membership connection by establishing excellent name recognition and by identifying personalized service preferences with each member. This position reports directly to the Member Services Coordinator and/or Executive Director.QUALIFICATIONS:Skills & Knowledge: At least half a year documented customer service experience and/or health/fitness experience High school diploma or equivalent preferred Requires understanding of group work process, program and staff development, skilled in general management and communications. Must be proficient in Microsoft Office Must be people oriented, possess strong management and supervisory skills, be well organized and multi-task oriented. Previous customer service experience required. Knowledge of program fiscal management preferred. Education & Training: Must be at least 18 years of age Must be able to pass CPR, First Aid, AED certifications, Child Abuse Prevention training, and other mandatory training within completion time frame TB test required Required completion of YMCA's mandatory training modules for program staff within required timeframes and current upkeep of mandatory certifications required WHY THE Y?: Free Y membership with employment Referral bonuses - Y employees can earn cash or Y credit bonuses for referring a new hire* Up to 60% discounts for yourself, family, and even your siblings on Y programs, camps, preschool, childcare, and more. Child Protection Commitment The YMCA requires all staff to share responsibility for preventing child abuse by upholding professional boundaries, completing mandatory Praesidium training, and reporting concerns. All candidates must successfully complete a comprehensive background screening, including criminal and sex offender checks. *See job opportunities page for full details Powered by JazzHR sIaGNBzyGo

Job DescriptionPAY RANGE: $17.75 - $20.25 Hourly Responsible for providing a wide scope of customer services including any combination of the following duties: membership & program sales and service, facility monitoring & facility cleaning, monitoring and cleaning the Healthy Lifestyles Center, and assisting members in reaching their health and wellness goals. Duties may vary throughout the year to support registration for school year or summer childcare programs, facilities maintenance projects, Healthy Lifestyles, and Membership/Services programs & operations. Supports the development and operations of multi-oriented programs and services which may be specific to the branch location. Fosters strong membership connection by establishing excellent name recognition and by identifying personalized service preferences with each member. This position reports directly to the Program Director and/or Senior Program Director. QUALIFICATIONS: Skills & Knowledge: At least half a year documented customer service experience and/or health/fitness experience High school diploma or equivalent preferred Requires understanding of group work process, program and staff development, skilled in general management and communications. Must be proficient in Microsoft Office Must be people oriented, be well organized, and multi-task oriented. Previous customer service experience required. Knowledge of program fiscal management preferred. Cash handling knowledge Must be able to communicate effectively with individuals from a wide variety of diverse backgrounds Education & Training: Must be at least 18 years of age High school diploma or equivalent preferred Must be able to pass CPR, First Aid, AED certifications, Child Abuse Prevention training, and other mandatory training within completion time frame TB test required Must be able to complete the YMCA's mandatory training modules for program staff within the required timeframe after hire WHY THE Y?: Free Y membership with employment Referral bonuses - Y employees can earn cash or Y credit bonuses for referring a new hire* Up to 60% discounts for yourself, family, and even your siblings on Y programs, camps, preschool, childcare, and more. Child Protection Commitment The YMCA requires all staff to share responsibility for preventing child abuse by upholding professional boundaries, completing mandatory Praesidium training, and reporting concerns. All candidates must successfully complete a comprehensive background screening, including criminal and sex offender checks. *See job opportunities page for full details Powered by JazzHR pT34tcqjrc

Job DescriptionPAY RANGE: $17.75 - $20.25 Hourly HOURS: Tuesdays and Thursdays 11am - 4pm Saturdays 9am - 2pm Responsible for providing a wide scope of customer services including any combination of the following duties: membership & program sales and service, facility monitoring & facility cleaning, monitoring and cleaning the Healthy Lifestyles Center, and assisting members in reaching their health and wellness goals. Duties may vary throughout the year to support registration for school year or summer childcare programs, facilities maintenance projects, Healthy Lifestyles, and Membership/Services programs & operations. Supports the development and operations of multi-oriented programs and services which may be specific to the branch location. Fosters strong membership connection by establishing excellent name recognition and by identifying personalized service preferences with each member. This position reports directly to the Program Director and/or Senior Program Director. QUALIFICATIONS: Skills & Knowledge: At least half a year documented customer service experience and/or health/fitness experience High school diploma or equivalent preferred Requires understanding of group work process, program and staff development, skilled in general management and communications. Must be proficient in Microsoft Office Must be people oriented, be well organized, and multi-task oriented. Previous customer service experience required. Knowledge of program fiscal management preferred. Cash handling knowledge Must be able to communicate effectively with individuals from a wide variety of diverse backgrounds Education & Training: Must be at least 18 years of age High school diploma or equivalent preferred Must be able to pass CPR, First Aid, AED certifications, Child Abuse Prevention training, and other mandatory training within completion time frame TB test required Must be able to complete the YMCA's mandatory training modules for program staff within the required timeframe after hire WHY THE Y?: Free Y membership with employment Referral bonuses - Y employees can earn cash or Y credit bonuses for referring a new hire* Up to 60% discounts for yourself, family, and even your siblings on Y programs, camps, preschool, childcare, and more. Child Protection Commitment The YMCA requires all staff to share responsibility for preventing child abuse by upholding professional boundaries, completing mandatory Praesidium training, and reporting concerns. All candidates must successfully complete a comprehensive background screening, including criminal and sex offender checks. *See job opportunities page for full details Powered by JazzHR bRjDAOkHkr

Kapi'olani Medical Center for Women & Children is Hawai'i's only maternity, newborn and pediatric specialty hospital. It is well recognized as Hawai'i's leader in the care of women, infants and children. With 253 beds, the not-for-profit hospital delivers 6,000 babies a year, and is also a medical teaching and research facility. Specialty services for patients throughout Hawai'i and the Pacific Region include intensive care for infants and children, 24-hour emergency pediatric and adult care, critical care air transport and high-risk perinatal care. Over 1,400 employees and more than 700 physicians provide specialty care at Kapi'olani. The hospital is home to the Kapi'olani Women's Center and the Women's Cancer Center, and offers numerous community programs and services, such as specialty pediatric clinics, the Kapi'olani Child Protection Center and the Sex Abuse Treatment Center. Our Perioperative Services department provides full support throughout the duration of a patient's surgical procedure, spanning ward admission, anesthesia, surgery and recovery. Professional care services include identification of the patient's individual needs, patient care plan development and implementation and the coordination of nursing service to restore each patient's health before, during and after a surgical procedure. As a Clerical Support Specialist, you will help to provide life-changing medical services to patients undergoing surgery. In this role, you will provide clerical support to nursing personnel, schedule and medical staff, and assist in the smooth operation of the unit. We are looking for someone meticulous and reliable, with excellent organizational skills, ability to work effectively under minimal supervision and a commitment to delivering the highest quality health care to Hawai'i's people. **Location:** Kapiolani Medical Center for Women and Children, Honolulu, HI **Work Schedule:** Rotating - 8 Hours **Work Type:** Per Diem **FTE:** 0.475000 **Bargaining Unit:** UPW **Exempt:** No **Req ID** 26673 **Pay Range:** 22.15 - 23.32 USD per hour **Category:** Administrative **Minimum Qualifications:** High school or equivalent. One (1) year clerical experience in a health care setting or related experience. **Preferred Qualifications:** Medical terminology course. One (1) year clerical experience in an operating room setting. EOE/AA/Disabled/Vets Hawai'i Pacific Health offers a comprehensive and competitive total rewards package that includes pay and benefits. Rate of pay for selected candidates will be determined by various factors including knowledge, skills, abilities, relevant experience and training, as well as internal peer equity. Please be advised the Hawai'i Teamsters & Allied Workers, Local 996 (Teamsters) at Kapi'olani Medical Center for Women & Children is conducting a strike beginning Friday, October 17, 2025.

Kapi'olani Medical Center for Women & Children is Hawai'i's only maternity, newborn and pediatric specialty hospital. It is well recognized as Hawai'i's leader in the care of women, infants and children. With 253 beds, the not-for-profit hospital delivers 6,000 babies a year, and is also a medical teaching and research facility. Specialty services for patients throughout Hawai'i and the Pacific Region include intensive care for infants and children, 24-hour emergency pediatric and adult care, critical care air transport and high-risk perinatal care. Over 1,400 employees and more than 700 physicians provide specialty care at Kapi'olani. The hospital is home to the Kapi'olani Women's Center and the Women's Cancer Center, and offers numerous community programs and services, such as specialty pediatric clinics, the Kapi'olani Child Protection Center and the Sex Abuse Treatment Center. Our Perioperative Services department provides full support throughout the duration of a patient's surgical procedure, spanning ward admission, anesthesia, surgery and recovery. Professional care services include identification of the patient's individual needs, patient care plan development and implementation and the coordination of nursing service to restore each patient's health before, during and after a surgical procedure. As a Clerical Support Specialist, you will help to provide life-changing medical services to patients undergoing surgery. In this role, you will provide clerical support to nursing personnel, schedule and medical staff, and assist in the smooth operation of the unit. We are looking for someone meticulous and reliable, with excellent organizational skills, ability to work effectively under minimal supervision and a commitment to delivering the highest quality health care to Hawai'i's people. Location: Kapiolani Medical Center for Women and Children Work Schedule: Rotating - 8 Hours Work Type: Per Diem FTE: 0.475000 Bargaining Unit: UPW Exempt: No Req ID 31752 Pay Range: 22.15 - 23.32 USD per hour Category: Administrative Minimum Qualifications: High school or equivalent. One (1) year clerical experience in a health care setting or related experience. Preferred Qualifications: Medical terminology course. One (1) year clerical experience in an operating room setting. EOE/AA/Disabled/Vets Hawai'i Pacific Health offers a comprehensive and competitive total rewards package that includes pay and benefits. Rate of pay for selected candidates will be determined by various factors including knowledge, skills, abilities, relevant experience and training, as well as internal peer equity.

RESPONSIBILITIES I. JOB SUMMARY/RESPONSIBILITIES: - Follows-up on payment with insurance payers and patients on outstanding accounts. - Expedites larger dollar accounts to ensure prompt payment. Monitors to ensure all insurance are billed in a timely manner. - Identifies, posts and/or audits payments to ensure QMC has received correct/expected payment from payers in accordance with contract terms. Processes correspondence received from payers and patients. - Responds to patient and insurance inquiries promptly and courteously. II. TYPICAL PHYSICAL DEMANDS: - Standing, sitting, walking, seeing, hearing, speaking, finger dexterity, repetitive arm/hand motions and gripping of an object. III. TYPICAL WORKING CONDITIONS: - Not substantially subjected to adverse environmental conditions. IV. MINIMUM QUALIFICATIONS: A. EDUCATION/CERTIFICATION AND LICENSURE: - High School diploma or equivalent. B. EXPERIENCE: - One (1) year recent experience as Patient Accounts Representative, preferably in an acute care facility, demonstrating knowledge of Medicaid, Medicare, Third Party payer requirements, SNF/ICF, ICD-9 and DRG's. An associate's or bachelor's degree in business administration, finance, accounting or healthcare related field and/or completion of a healthcare administration billing and coding program may be substituted for one (1) year experience as a patient accounts representative. - Experience and/or background to demonstrate effective written and verbal communication skills in English. - Experience with Windows applications, such as Word, Excel, etc., with demonstrated proficiency in using a mouse and keyboard. - Experience to demonstrate knowledge of medical terminology. - Experience with computer based applications, SMS and/or EPIC systems preferred. Equal Opportunity Employer/Disability/Vet