Customer Service Representative jobs at rabbittransit - 102 jobs
Dauphin Customer Service Rep.
Rabbittransit 3.7
Customer service representative job at rabbittransit
Pay: $17.50/hour
Paid Weekly
Full Benefits Package (Health, Dental, Vision, Simplified Employee Pension, Paid Holidays, Paid time off, Company provided life and disability)
Schedule: Monday through Friday; 9AM-5:30PM or 10:30AM-7PM
Our customerservice department operates Monday thru Friday 7 AM - 7 PM and Saturdays 8 AM - 4 PM.
Imagine every "ring" being an opportunity to impact someone's day in a meaningful way. As a CustomerServiceRepresentative at rabbittransit, you're not just answering phone calls; you're helping people plan their trips, providing service information and resolving any problems passengers may encounter.
Your essential duties are the backbone of our mission - providing community members safe, reliable, and customer-centered mobility services. Calls are organized in our queue system, and as a customerservicerepresentative, you'll answer with politeness and professionalism, creating a lasting impression and fostering ridership. You'll play a pivotal part in making public transit more accessible, by offering information about our services and assisting with trip planning. Your responsibilities also include using computers to manage customers' trip reservations, resolving issues, handling fare collections, assisting at the transfer center with face to face customerservice and contributing to community outreach.
Join us in turning every call into an opportunity to enhance mobility in our community.
The Authority is an equal employment opportunity employer.
$17.5 hourly 40d ago
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Logistics Representative
Belcan 4.6
Pittsburgh, PA jobs
Job Title: Logistics Representative
Zip Code: 15205
Duration: 12 Months
Pay Rate: $ 28/hr
Keyword's: #Pittsburghjobs; #Representativejobs.
Responsibilities
Monitor the daily activities at assigned 3rd party facilities across the US and Canada to ensure the timely and accurate shipment of goods to Client customers;
Complete inbound and outbound inventory transactions in Client SAP ERP system;
Troubleshoot issues and concerns at assigned facilities and coordinate problem resolution within the scope of the position;
Maintain inventory and asset accuracy in accordance with Client established policies;
Develop, modify, and audit operational procedures for warehouses, bulk terminals and transload operations;
Train, support, and lead 3rd Party Logistics (3PL) Provider personnel on a wide range of logistics functions including training on the aforementioned operational procedures;
Participate in physical inventory audits and lead internal cycle count processes for assigned facilities;
Responsible for setting standards and procedures to facilitate accurate and timely payment of invoices for distribution services provided, consistent with current operational contracts and purchase orders. Implement agreed upon allocation of cost with internal divisional customers;
Responsible for the tendering (assignment) of bulk transportation shipments and managing order changes within Client SAP ERP system and our 3rd party transportation management system;
Position works directly with Client Order Management Representatives, bulk carriers, shipping sites and other internal departments to ensure the efficient movement of goods and to maintain an adequate equipment balance to meet the Client shipping needs;
Provide backup coverage, as needed, within other areas of the Warehousing & Bulk Terminal Operations and Transportation Operations groups.
Qualifications
* BA/BS Degree in Logistics, Supply Chain, Business or relevant Technical Field or a high school diploma with 2-5 years of relevant experience.
* Demonstrated teamwork, organizational, and communication skills.
Belcan is an equal opportunity employer. Your application and candidacy will not be considered based on race, colour, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.
$28 hourly 5d ago
LNS Airport- FT Customer Service Agent
Southern Airways Corporation 3.7
Lititz, PA jobs
Surf Air Mobility is building a world where air travel is the most sustainable, affordable, comfortable, quiet, and fastest way to travel any distance. We have brought all of the pieces together in order to accelerate the next great revolution in aviation: electric flight. By unlocking affordable, more sustainable, personalized air transportation for everyone, Surf Air Mobility promises to bring aviation into the modern age.
JOB TITLE: LNS Airport Cross Utilized Agent
DEPARTMENT: CustomerService
REPORTS TO: Station Manager
FLSA STATUS: Non-Exempt
POSITION SUMMARY:
The Airport Cross-Utilized Agent is our primary representative in our airport stations. The position is responsible for handling all customerservice activities, including greeting and checking in passengers, handling luggage, booking/re-booking flights, and assisting with passenger loading/unloading. It is also responsible for all ramp duties in our smaller stations.
KEY RESPONSIBILITIES
Ensuring FAA, Airline, and airport regulations are followed
Enforcing safety/security measures and protecting sensitive zones
Creating and modifying reservations
Checking in passengers; safely loading and unloading passengers
Handling luggage weights of up to 70 lbs and monitoring luggage for size, quantity, and weight
Reviewing baggage tags for accuracy
Providing information on arrival and departure times, boarding procedures, carry-on regulations, and seating arrangements
Making announcements over a public address system
Processing credit card payments
Directing aircraft parking and dispatch on the ramp
After training, towing aircraft to proper parking positions on the ramp
Maintaining work area and mechanical equipment in proper order
This position does not directly supervise others
QUALIFICATIONS
Knowledge, Skills & Abilities:
Excellent written and verbal communication skills
Able to read, write and speak English effectively
Able to maintain eye contact when speaking with customers
Professional in appearance and manner
Ability to learn, understand and communicate the terms of the company's Contract of Carriage
Courteous in all interactions
Able to interact effectively with passengers, co-workers, and management
Ability to maintain composure, keep emotions in check, control anger, and avoid aggressive behavior even in difficult situations
Ability to diffuse stressful situations
Detail-oriented and self-motivated
Education:
High school diploma or equivalent
Miscellaneous Requirements:
Valid driver's license and reliable transportation
Computer skills - ability to learn reservation and phone systems, proficient with a PC
Basic math abilities
Ability to work within a 24/7 operation including holidays
Ability to pass a 10-year background check and pre-employment drug screen
At least 21 years of age
Authorized to work in the United States
Work Experience:
Prefer at least 1 year of prior customerservice experience
Mental Requirements:
Level 2 - Requires high periods of concentration intermittently and normal attention. Generally, even once the job is learned, tasks will require normal attention to deal with recurring variables.
Physical requirements:
Must be able to lift a 70-pound suitcase from the floor to 18 inches and carry a 70-pound suitcase in front of you with both hands for a distance of up to 25 feet
Must have physical dexterity sufficient to perform repetitive tasks and motions, including bending at the waist and knees, squatting, kneeling, crawling, twisting, and sustaining those positions for extended amounts of time
Must be able to stand for extended periods of time
Must be able to work in all weather conditions and in confined spaces
Must have sufficient vision and the ability to safely perform the essential functions of the position.
Must be able to meet all physical requirements related to aircraft weight limitations before and during employment.
Activity
Approximate % of Time
Sitting: 5
Standing: 70
Walking: 25
100%
Machines and Equipment Used:
Machines, Equipment, Tools
Approximate % of Time
Varied: 100%
Degree of Hand-Eye Coordination Required:
Computer: Varies
Phone: Varies
Photocopier, fax machine: Varies
Approximate percentage of time incumbent spends in “on-the-job” travel, including commuting to regular work locations: less than 5%
At Surf Air Mobility, we are committed to building a more inclusive ecosystem that integrates women, people of color, and other underrepresented groups into the cleantech sector and aerospace industry. We strongly encourage applications from qualified applicants and members of underrepresented groups. Surf Air Mobility is an Equal Opportunity Employer; employment with Surf Air Mobility is governed based on merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.
Surf Air Mobility participates in E-Verify.
$22k-26k yearly est. Auto-Apply 38d ago
DUJ Airport- PT Customer Service Agent
Southern Airways Corporation 3.7
Reynoldsville, PA jobs
Surf Air Mobility is building a world where air travel is the most sustainable, affordable, comfortable, quiet, and fastest way to travel any distance. We have brought all of the pieces together in order to accelerate the next great revolution in aviation: electric flight. By unlocking affordable, more sustainable, personalized air transportation for everyone, Surf Air Mobility promises to bring aviation into the modern age.
JOB TITLE: Airport CustomerService Agent - customerservice & ramp
DEPARTMENT: CustomerService
REPORTS TO: Station Manager
FLSA STATUS: Non-Exempt
POSITION SUMMARY:
The Airport CustomerService Agent is our primary representative in our airport stations. The position is responsible for handling all customerservice activities, including greeting and checking in passengers, handling luggage, booking/re-booking flights, and assisting with passenger loading/unloading. It is also responsible for all ramp duties in our smaller stations.
KEY RESPONSIBILITIES
Ensuring FAA, Airline and airport regulations are followed
Enforcing safety/security measures and protecting sensitive zones
Creating and modifying reservations
Checking in passengers; safely loading and unloading passengers
Handling luggage weights of up to 70 lbs and monitoring luggage for size, quantity and weight
Reviewing baggage tags for accuracy
Providing information on arrival and departure times, boarding procedures, carry-on regulations and seating arrangements
Making announcements over a public address system
Processing credit card payments
Directing aircraft parking and dispatch on the ramp
After training, towing aircraft to proper parking positions on the ramp
Maintaining work area and mechanical equipment in proper order
Great customerservice attitude and a willingness to “find a way” as opposed to “I can't,” where applicable.
Any other duties as assigned
This position does not directly supervise others
REQUIREMENTS
Knowledge, Skills & Abilities:
Excellent written and verbal communication skills
Able to read, write and speak English effectively
Able to maintain eye contact when speaking with customers
Professional in appearance and manner
Ability to learn, understand and communicate the terms of the company's Contract of Carriage
Courteous in all interactions
Able to interact effectively with passengers, co-workers and management
Ability to maintain composure, keep emotions in check, control anger, and avoid aggressive behavior even in difficult situations
Ability to diffuse stressful situations
Detail-oriented and self-motivated
QUALIFICATIONS
Education:
High school diploma or equivalent
Miscellaneous Requirements:
Valid driver's license and reliable transportation
Computer skills - ability to learn reservation and phone systems, proficient with a PC
Basic math abilities
Ability to work within a 24/7 operation including holidays
Ability to pass 10-year background check and pre-employment drug screen
At least 21 years of age
Authorized to work in the United States
Work Experience:
Prefer at least 1 year of prior customerservice experience
Mental Requirements:
Level 2
Level 1 - Requires some concentration and normal attention. Generally, once the job is learned, the tasks can be performed more or less automatically.
Level 2 - Requires high periods of concentration intermittently and normal attention. Generally, even once the job is learned, tasks will require normal attention to deal with recurring variables.
Level 3 - Requires a high level of concentration and high level of attention intermittently. Generally, the approach to tasks may be consistent, but the number of steps required and/or the number of variables involved creates the possibility of errors unless the incumbent pays close attention.
Physical requirements:
Must be able to lift 70-pound suitcase from the floor to 18 inches and carry 70-pound suitcase in front of you with both hands for a distance of up to 25 feet
Must have physical dexterity sufficient to perform repetitive tasks and motions, including bending at the waist and knees, squatting, kneeling, crawling, twisting, and sustaining those positions for extended amounts of time
Must be able to stand for extended periods of time
Must be able to work in all weather conditions and in confined spaces
Must have sufficient vision and ability to safely perform the essential functions of the position.
Must be able to meet all physical requirements related to aircraft weight limitations before and during employment.
BENEFITS:
Competitive Salary: Attractive compensation package based on experience.
Health & Wellness: Full time team members are eligible to participate in comprehensive medical, dental, and vision plans. Additional benefits include air ambulance coverage, short-term disability, pet insurance, health savings accounts, company-paid life insurance and a retirement/ 401(k) plan. Eligibility for any benefit begins the first day of the month following 30 days of employment.
Generous PTO plus paid holidays throughout the calendar year.
Team member Discounts: As a member of the airline community, team members and immediate family members have access to the My ID Travel program. This program provides travel privileges on participating airlines, including:
Flight tickets at a significant discount
Discounts on hotels and resorts
Car rentals at reduced rates
Discounted cruises
At Surf Air Mobility, we are committed to building a more inclusive ecosystem that integrates women, people of color, and other underrepresented groups into the cleantech sector and aerospace industry. We strongly encourage applications from qualified applicants and members of underrepresented groups. Surf Air Mobility is an Equal Opportunity Employer; employment with Surf Air Mobility is governed based on merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.
Surf Air Mobility participates in E-Verify.
$22k-26k yearly est. Auto-Apply 60d+ ago
BFD Airport - PT Customer Service Agent
Southern Airways Corporation 3.7
Lewis Run, PA jobs
Are you ready to take your career to new heights? Join Southern Airways, the biggest little airline in the industry, and be part of a dynamic, fast-paced environment where your excellent customerservice skills will shine! As a wholly-owned subsidiary of Surf Air Mobility, we provide route services throughout the contiguous United States and the Hawaiian Islands.
Our company mantra, "Every Passenger, Every Day, Every Flight," is at the heart of everything we do. By joining our team, you'll have the opportunity to make a real difference in people's lives while contributing to our mission of providing exceptional service and prioritizing passenger safety.
Southern Airways is experiencing tremendous growth, offering endless opportunities for learning and career advancement. Whether you're new to the airline industry or looking to enhance your skills, you'll receive comprehensive training and support to excel in your role.
Put your talents to work and join the Southern Airways team today! Be part of the biggest little airline where every passenger, every day, and every flight matters - and so do you!
JOB TITLE: Airport CustomerService Agent - customerservice & ramp
DEPARTMENT: CustomerService
REPORTS TO: Station Manager
FLSA STATUS: Non-Exempt
The Airport CustomerService Agent is our primary representative in our airport stations. The position is responsible for handling all customerservice activities, including greeting and checking in passengers, handling luggage, booking/re-booking flights, and assisting with passenger loading/unloading.
KEY RESPONSIBILITIES
Ensuring FAA, Airline and airport regulations are followed
Enforcing safety/security measures and protecting sensitive zones
Creating and modifying reservations
Checking in passengers; safely loading and unloading passengers
Handling luggage weights of up to 70 lbs and monitoring luggage for size, quantity and weight
Reviewing baggage tags for accuracy
Calculating Weight/Balance and assigning seats in the plane accordingly.
Providing information on arrival and departure times, boarding procedures, carry-on regulations and seating arrangements
Making announcements over a public address system
Processing credit card payments
Directing aircraft parking and dispatch on the ramp
After additional training, towing aircraft to proper parking positions on the ramp
Maintaining work area and mechanical equipment in proper order
Great customerservice attitude and a willingness to “find a way” as opposed to “I can't,” where applicable.
Any other duties as assigned
REQUIREMENTS
Knowledge, Skills & Abilities:
Excellent written and verbal communication skills
Able to read, write and speak English effectively
Able to maintain eye contact when speaking with customers
Professional in appearance and manner
Ability to learn, understand and communicate the terms of the company's Contract of Carriage
Courteous in all interactions
Able to interact effectively with passengers, co-workers and management
Ability to maintain composure, keep emotions in check, control anger, and avoid aggressive behavior even in difficult situations
Ability to diffuse stressful situations
Detail-oriented and self-motivated
QUALIFICATIONS
Education:
High school diploma or equivalent
Miscellaneous Requirements:
Valid driver's license and reliable transportation
Computer skills - ability to learn reservation and phone systems, proficient with a PC
Basic math abilities
Ability to work within a 24/7 operation including holidays
Ability to pass 10-year background check and pre-employment drug screen
At least 18 years of age
Authorized to work in the U.S. per the Immigration Act of 1986
Work Experience:
Prefer at least 1 year of prior customerservice experience
Mental Requirements:
Level 2
Level 1 - Requires some concentration and normal attention. Generally, once the job is learned, the tasks can be performed more or less automatically.
Level 2 - Requires high periods of concentration intermittently and normal attention. Generally, even once the job is learned, tasks will require normal attention to deal with recurring variables.
Level 3 - Requires a high level of concentration and high level of attention intermittently. Generally, the approach to tasks may be consistent, but the number of steps required and/or the number of variables involved creates the possibility of errors unless the incumbent pays close attention.
Physical requirements:
Must be able to lift 70 pound suitcase from the floor to 18 inches and carry 70 pound suitcase in front of you with both hands for a distance of up to 25 feet
Must have physical dexterity sufficient to perform repetitive tasks and motions, including bending at the waist and knees, squatting, kneeling, crawling, twisting and sustaining those positions for extended amounts of time
Must be able to stand for extended periods of time
Must be able to work in all weather conditions and in confined spaces
Must have sufficient vision and ability to safely perform the essential functions of the position.
Activity Approximate % of Time
Sitting: 5
Standing: 70
Walking: 25
100%
Machines and Equipment Used:
Machines, Equipment, Tools
Approximate % of Time
Varied: 100%
Degree of Hand Eye Coordination Required:
Computer: Varies
Phone: Varies
Photocopier, fax machine: Varies
Approximate percentage of time incumbent spends in “on-the-job” travel, including commuting to regular work locations: less than 5%
Benefits:
Competitive Salary: Attractive compensation package based on experience.
Retirement Plans: Employees can enroll in our company's 401k plan.
Holidays: After completion of your probationary period, eligible for paid holidays throughout the calendar year.
Employee Discounts: After completion of your probationary period, you can access the My ID Travel program, which allows members of your immediate family to participate as well. This program provides travel privileges, including:
Flight tickets at significant discount, employee and family members can fly our plane (standby space available)
Discounts on hotels and resorts
Car rentals at reduced rates
Discounted cruises
Southern Airways Corporation is an EEO/AAP employer and as such all qualified applications will receive consideration for employment without regard to their protected veteran status,
race, color, religion, sex, sexual orientation, gender identity, or national origin
- and will not be discriminated against on the basis of gender, race, or disability.
$23k-27k yearly est. Auto-Apply 40d ago
Remote Customer Service Representative
DPWN Holdings (USA), Inc. 4.2
Reading, PA jobs
Salary Description
Pay Scale - $16.00 to $23.00
$16-23 hourly 19d ago
PIT Airport- Customer Service Agent
Southern Airways Corporation 3.7
Pittsburgh, PA jobs
At Surf Air Mobility, we're transforming air mobility. As innovators in aviation, we are at the forefront of creating a more efficient and accessible flying experience. With our commitment to a customer-first approach, advanced software solutions, and electrification, we're pioneering new ways for people to travel, making flying not only faster but more enjoyable. Our passionate team thrives in a collaborative environment where innovation and hard work go hand in hand.
Help us shape the future of aviation while working with cutting-edge technologies that are changing the lives of our passengers.
JOB TITLE: Airport CustomerService Agent - customerservice & ramp
DEPARTMENT: CustomerService
REPORTS TO: Station Manager
FLSA STATUS: Non-Exempt
POSITION SUMMARY:
The Airport CustomerService Agent is our primary representative in our airport stations. The position is responsible for handling all customerservice activities, including greeting and checking in passengers, handling luggage, booking/re-booking flights, and assisting with passenger loading/unloading. It is also responsible for all ramp duties.
KEY RESPONSIBILITIES
Ensuring FAA, Airline and airport regulations are followed
Enforcing safety/security measures and protecting sensitive zones
Creating and modifying reservations
Checking in passengers; safely loading and unloading passengers
Handling luggage weights of up to 70 lbs and monitoring luggage for size, quantity and weight
Reviewing baggage tags for accuracy
Providing information on arrival and departure times, boarding procedures, carry-on regulations and seating arrangements
Making announcements over a public address system
Processing credit card payments
Directing aircraft parking and dispatch on the ramp
After training, towing aircraft to proper parking positions on the ramp
Maintaining work area and mechanical equipment in proper order
Great customerservice attitude and a willingness to “find a way” as opposed to “I can't,” where applicable.
Any other duties as assigned
JOBS THIS POSITION DIRECTLY SUPERVISES:
This position does not directly supervise others
REQUIREMENTS
Knowledge, Skills & Abilities:
Excellent written and verbal communication skills
Able to read, write and speak English effectively
Able to maintain eye contact when speaking with customers
Professional in appearance and manner
Ability to learn, understand and communicate the terms of the company's Contract of Carriage
Courteous in all interactions
Able to interact effectively with passengers, co-workers and management
Ability to maintain composure, keep emotions in check, control anger, and avoid aggressive behavior even in difficult situations
Ability to diffuse stressful situations
Detail-oriented and self-motivated
QUALIFICATIONS
Education:
High school diploma or equivalent
Miscellaneous Requirements:
Valid driver's license and reliable transportation
Computer skills - ability to learn reservation and phone systems, proficient with a PC
Basic math abilities
Ability to work within a 24/7 operation including holidays
Ability to pass 10-year background check and pre-employment drug screen
At least 18 years of age
Authorized to work in the U.S. per the Immigration Act of 1986
Work Experience:
Prefer at least 1 year of prior customerservice experience
Mental Requirements:
Level 2
Level 1 - Requires some concentration and normal attention. Generally, once the job is learned, the tasks can be performed more or less automatically.
Level 2 - Requires high periods of concentration intermittently and normal attention. Generally, even once the job is learned, tasks will require normal attention to deal with recurring variables.
Level 3 - Requires a high level of concentration and high level of attention intermittently. Generally, the approach to tasks may be consistent, but the number of steps required and/or the number of variables involved creates the possibility of errors unless the incumbent pays close attention.
Physical requirements:
Must be able to lift 70 pound suitcase from the floor to 18 inches and carry 70 pound suitcase in front of you with both hands for a distance of up to 25 feet
Must have physical dexterity sufficient to perform repetitive tasks and motions, including bending at the waist and knees, squatting, kneeling, crawling, twisting and sustaining those positions for extended amounts of time
Must be able to stand for extended periods of time
Must be able to work in all weather conditions and in confined spaces
Must have sufficient vision and ability to safely perform the essential functions of the position.
Activity Approximate % of Time
Sitting: 5
Standing: 70
Walking: 25
100%
Machines and Equipment Used:
Machines, Equipment, Tools
Approximate % of Time
Varied: 100%
Degree of Hand Eye Coordination Required:
Computer: Varies
Phone: Varies
Photocopier, fax machine: Varies
Approximate percentage of time incumbent spends in “on-the-job” travel, including commuting to regular work locations: less than 5%
Benefits:
Competitive Salary: Attractive compensation package based on experience.
Retirement Plans: Employees can enroll in our company's 401k plan.
Holidays: After completion of your probationary period, eligible for paid holidays throughout the calendar year.
Employee Discounts: After completion of your probationary period, you can access the My ID Travel program, which allows members of your immediate family to participate as well. This program provides travel privileges, including:
Flight tickets at significant discount, employee and family members can fly our planes (standby space available)
Discounts on hotels and resorts
Car rentals at reduced rates
Discounted cruises
Southern Airways Corporation is an EEO/AAP employer and as such all qualified applications will receive consideration for employment without regard to their protected veteran status,
race, color, religion, sex, sexual orientation, gender identity, or national origin
- and will not be discriminated against on the basis of gender, race, or disability.
$22k-26k yearly est. Auto-Apply 60d+ ago
Customs Specialist (NE)
Syncreon 4.6
Middletown, PA jobs
Looking for a new opportunity? Excited to join a growing team? Our Middletown II site is currently hiring for a FTZ Customs Specialist position. We work toward continuous growth and excellence as an organization and are looking for individuals that want to do the same. This opportunity will give the ideal candidate the experience desired to accelerate their career. Apply today!
About the Role
How you will contribute
* Draft and accurately check customs, trade, and transport documents for technical processing.
* Prepare and handle transport declarations (T1/T2), declarations for import and export, and any other export documentation.
* Control the day-to-day operational customs activities including but not limited to; risk determination, administrative process control, and internal recording to meet the required compliance.
* Coordinate independent tariff technical classification aspects, tax, and non-tax legislation (VGEM) for both international and national customs matters.
* Communicate with customs/tax authorities, transporters, and external customers about the handling of customs procedures and related issues.
* Draft, apply, and supervise export documents via the appropriate organizations written and electronically, when assigned.
* Keep up to date on changes and developments within customs and tax legislation while reporting to the Customs Supervisor regarding customs-technical and logistical problems as well as provide solutions to those problems.
* Advise the internal operational departments and the customs management framework on customs specific information as requested.
* Other duties as assigned
Your Key Qualifications
* University degree required.
* Experience in drafting electronic transport declarations and declarations for importing and exporting.
* Thorough knowledge of origin and value provisions, customs laws and regulations, and other export documents (CvO, EUR1, ATR) both internationally and nationally.
* Able to be flexible regarding shift works (evenings and weekends occasionally).
* Able to problem solve under stressful situations.
* Customer-oriented, quality-conscious, and able to work independently as well as part of a team.
Compensation
DP World offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally, stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package.
About DP World
Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world's trade flow better, changing what's possible for the customers and communities we serve globally.
With a dedicated, diverse and professional team of more than 111,000 employees from 159 nationalities, spanning 77 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that's fit for the future.
We're rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology - and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.
What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we're at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer's door.
DP World is on a mission to transcend boundaries and bridge the gap between all nations and cultures - not just in what we do but also in how we behave.
We are dedicated to creating a culture where everyone feels respected, supported, and empowered to reach their full potential. We believe that embracing inclusion and diversity, drives innovation and growth and helps us connect people, businesses, and societies. Free minds and different perspectives are changing our world, and together we can change what's possible.
The DP World family comprises of syncreon, Imperial and P&O.
WE MAKE TRADE FLOW
TO CHANGE WHAT'S POSSIBLE FOR EVERYONE.
Nearest Major Market: Harrisburg
Job Segment: Logistics, Supply Chain, Supply, Operations
$29k-51k yearly est. 26d ago
Customer Service Representative
Trans-Bridge 3.7
Bethlehem, PA jobs
CustomerServiceRepresentative
Employment Type: Full-Time
# of Positions: 1
Work Days/Hours: Monday-Friday - 8:00 AM - 5:00 PM (On-Site)
Job Description:
Trans-Bridge Tours, Inc. is seeking a full-time CustomerServiceRepresentative who will play a vital role in our company. This position will need a person with a positive attitude and excellent customerservice skills in order to interact with the company's customers by addressing inquiries and resolving issues. This position is based in Bethlehem, PA and requires an on-site presence (not remote or hybrid).
Responsibilities:
Interact with customers via telephone and in-person to sell, make reservations, process payments and email documents for Trans-Bridge Tours' One-Day, Multi-Day, Casio Tours and for Trans-Bridge Lines' Pier Transportation.
Interact with customers via telephone and in-person to provide bus schedules, prices, sell tickets, make reservations and process payments for Trans-Bridge Lines, Inc.
Field customer questions and issues and ensure appropriate actions are taken to resolve customer's concerns.
Daily cash out report for Trans-Bridge Lines and Trans-Bridge Tours.
Knowledge of various computer programs.
Open and/or close ticket office as needed.
Maintain a clean and neat working area.
Follow company policies to ensure the safety of customers and co-workers.
Perform other duties as assigned and directed by management.
Required Skills/Abilities:
Excellent communication skills with customers and co-workers including listening, being polite, helpful and courteous.
Service-oriented and able to resolve customer issues/concerns.
Reliable and responsible.
Strong attention to detail.
Basic computer skills with the ability to learn new software.
Education and Experience:
High school diploma or equivalent.
Previous CustomerService experience (phone and in-person) is required.
Previous experience making reservations for groups or individuals is required.
Travel Industry experience a plus
Physical Requirements:
Extended periods of sitting and standing.
Must be able to lift 15 pounds.
About Us:
Trans-Bridge Lines, Inc. is a family-owned and operated Lehigh Valley motorcoach company. In its 84th year, the company offers daily service to New York City, Newark Airport, and Wall Street from the Lehigh Valley area and Clinton, New Jersey. Affiliate Company, Delaware River Coach Lines, operates local transit service between Easton and Phillipsburg under contract with New Jersey Transit. Trans-Bridge's Charter Department is available for business groups, schools and organizations, with custom-designed one-day and overnight trips, sporting events, shows, and special city tours. Trans-Bridge Tours, another affiliate company, offers One-Day, Multi-Day and Casino Tours, as well as, Air & Cruise Vacations. The companies are now in the family's third generation of ownership and management.
Offers of employment may be contingent upon passing pre-employment drug and alcohol screening criteria, background checks physical exams pertaining to the job.
Trans-Bridge Lines is an Equal Employment Opportunity employer. In compliance with Federal and State equal employment opportunity laws, qualified applicants are considered for all positions without regard to race, color, religion, national origin, sex (including gender identity, sexual orientation, and pregnancy), age, genetic information, disability, veteran status, or other protected class.
$28k-34k yearly est. 15d ago
Customer Service Representative
Trans-Bridge Inc. 3.7
Bethlehem, PA jobs
CustomerServiceRepresentative
Employment Type: Full-Time
# of Positions: 1
Work Days/Hours: Monday-Friday - 8:00 AM - 5:00 PM (On-Site)
Job Description:
Trans-Bridge Tours, Inc. is seeking a full-time CustomerServiceRepresentative who will play a vital role in our company. This position will need a person with a positive attitude and excellent customerservice skills in order to interact with the company's customers by addressing inquiries and resolving issues. This position is based in Bethlehem, PA and requires an on-site presence (not remote or hybrid).
Responsibilities:
Interact with customers via telephone and in-person to sell, make reservations, process payments and email documents for Trans-Bridge Tours' One-Day, Multi-Day, Casio Tours and for Trans-Bridge Lines' Pier Transportation.
Interact with customers via telephone and in-person to provide bus schedules, prices, sell tickets, make reservations and process payments for Trans-Bridge Lines, Inc.
Field customer questions and issues and ensure appropriate actions are taken to resolve customer's concerns.
Daily cash out report for Trans-Bridge Lines and Trans-Bridge Tours.
Knowledge of various computer programs.
Open and/or close ticket office as needed.
Maintain a clean and neat working area.
Follow company policies to ensure the safety of customers and co-workers.
Perform other duties as assigned and directed by management.
Required Skills/Abilities:
Excellent communication skills with customers and co-workers including listening, being polite, helpful and courteous.
Service-oriented and able to resolve customer issues/concerns.
Reliable and responsible.
Strong attention to detail.
Basic computer skills with the ability to learn new software.
Education and Experience:
High school diploma or equivalent.
Previous CustomerService experience (phone and in-person) is required.
Previous experience making reservations for groups or individuals is required.
Travel Industry experience a plus
Physical Requirements:
Extended periods of sitting and standing.
Must be able to lift 15 pounds.
About Us:
Trans-Bridge Lines, Inc. is a family-owned and operated Lehigh Valley motorcoach company. In its 84th year, the company offers daily service to New York City, Newark Airport, and Wall Street from the Lehigh Valley area and Clinton, New Jersey. Affiliate Company, Delaware River Coach Lines, operates local transit service between Easton and Phillipsburg under contract with New Jersey Transit. Trans-Bridge's Charter Department is available for business groups, schools and organizations, with custom-designed one-day and overnight trips, sporting events, shows, and special city tours. Trans-Bridge Tours, another affiliate company, offers One-Day, Multi-Day and Casino Tours, as well as, Air & Cruise Vacations. The companies are now in the family's third generation of ownership and management.
Offers of employment may be contingent upon passing pre-employment drug and alcohol screening criteria, background checks physical exams pertaining to the job.
Trans-Bridge Lines is an Equal Employment Opportunity employer. In compliance with Federal and State equal employment opportunity laws, qualified applicants are considered for all positions without regard to race, color, religion, national origin, sex (including gender identity, sexual orientation, and pregnancy), age, genetic information, disability, veteran status, or other protected class.
$28k-34k yearly est. 15d ago
Customer Service Representative
Trans Bridge Lines 3.7
Bethlehem, PA jobs
CustomerServiceRepresentative Employment Type: Full-Time # of Positions: 1 Work Days/Hours: Monday-Friday - 8:00 AM - 5:00 PM (On-Site) Job Description: Trans-Bridge Tours, Inc. is seeking a full-time CustomerServiceRepresentative who will play a vital role in our company. This position will need a person with a positive attitude and excellent customerservice skills in order to interact with the company's customers by addressing inquiries and resolving issues. This position is based in Bethlehem, PA and requires an on-site presence (not remote or hybrid).
Responsibilities:
* Interact with customers via telephone and in-person to sell, make reservations, process payments and email documents for Trans-Bridge Tours' One-Day, Multi-Day, Casio Tours and for Trans-Bridge Lines' Pier Transportation.
* Interact with customers via telephone and in-person to provide bus schedules, prices, sell tickets, make reservations and process payments for Trans-Bridge Lines, Inc.
* Field customer questions and issues and ensure appropriate actions are taken to resolve customer's concerns.
* Daily cash out report for Trans-Bridge Lines and Trans-Bridge Tours.
* Knowledge of various computer programs.
* Open and/or close ticket office as needed.
* Maintain a clean and neat working area.
* Follow company policies to ensure the safety of customers and co-workers.
* Perform other duties as assigned and directed by management.
Required Skills/Abilities:
* Excellent communication skills with customers and co-workers including listening, being polite, helpful and courteous.
* Service-oriented and able to resolve customer issues/concerns.
* Reliable and responsible.
* Strong attention to detail.
* Basic computer skills with the ability to learn new software.
Education and Experience:
* High school diploma or equivalent.
* Previous CustomerService experience (phone and in-person) is required.
* Previous experience making reservations for groups or individuals is required.
* Travel Industry experience a plus
Physical Requirements:
* Extended periods of sitting and standing.
* Must be able to lift 15 pounds.
About Us:
Trans-Bridge Lines, Inc. is a family-owned and operated Lehigh Valley motorcoach company. In its 84th year, the company offers daily service to New York City, Newark Airport, and Wall Street from the Lehigh Valley area and Clinton, New Jersey. Affiliate Company, Delaware River Coach Lines, operates local transit service between Easton and Phillipsburg under contract with New Jersey Transit. Trans-Bridge's Charter Department is available for business groups, schools and organizations, with custom-designed one-day and overnight trips, sporting events, shows, and special city tours. Trans-Bridge Tours, another affiliate company, offers One-Day, Multi-Day and Casino Tours, as well as, Air & Cruise Vacations. The companies are now in the family's third generation of ownership and management.
Offers of employment may be contingent upon passing pre-employment drug and alcohol screening criteria, background checks physical exams pertaining to the job.
Trans-Bridge Lines is an Equal Employment Opportunity employer. In compliance with Federal and State equal employment opportunity laws, qualified applicants are considered for all positions without regard to race, color, religion, national origin, sex (including gender identity, sexual orientation, and pregnancy), age, genetic information, disability, veteran status, or other protected class.
$28k-34k yearly est. 16d ago
Airline Services Customer Service Ticket Agent I - PT - 4a-6a Start Time (42096, 42640)
Lehigh Northampton Airport Authority 3.9
Allentown, PA jobs
Lehigh Valley Airline Services provide airline ground handling services. CustomerService Ticket Agents process reservations, collect fees, handle luggage processing, and perform aircraft boarding functions utilizing computerized systems.
Major Responsibilities
Process airline reservations, provide flight information, collect reservation & service fees.
Handle luggage processing & assistant devices
Handle denied boarding situations, re-accommodate customers, and provide hotel, meal, and ground transportation vouchers when appropriate
Perform gate/boarding functions
Aid customers requiring luggage, wheelchair, and aisle chair assistance.
Adhere to all Airline, TSA & FAA regulations as well as Authority policies, procedures, and best practices while upholding safety, security, and service.
Professionally communicate over a two-way radio, cheerfully handle telephone calls.
Assist with accident investigations, reporting and statistical analysis.
Identify and resolve problems in a timely manner, gather and analyze information skillfully, work well in problem solving situations and offer solutions.
Handle multiple priorities in a fast-paced environment.
Able to work under pressure while providing the highest level of customerservice.
Ability to work independently and make independent decisions in a changing environment.
Deliver outstanding customerservice & relationship building skills.
Must be motivated, energetic, flexible, collaborative, and proactive.
Develop professional relationships with internal and external customers to ensure effective airline operations, able to work as part of a positive team player.
Additional duties as assigned.
Qualifications
Minimum Qualifications
High School Diploma or general equivalency diploma (GED).
Previous CustomerService experience preferred.
PC skills including Word, Excel, Outlook, and other applicable computer programs.
Strong written, oral, and interpersonal skills.
Successfully pass all Airline & Airport required training.
Must be available to work split shifts, nights, weekends, and holidays when required.
Must be able to respond to emergency situations as necessary.
Must be able to respond to severe weather conditions.
Must be able to obtain & maintain a valid driver's license.
Successfully pass new hire & random drug screenings.
Pass FAA/TSA Security clearance background check.
Physical Requirements
Must possess good English language skills, including speaking, spelling, punctuation, and grammar.
Able to regularly sit, stand, walk, reach with hands and arms, climb, balance; stoop, kneel and crouch or crawl.
Must be able to use hands and fingers to type, handle bags, boxes, objects, or controls.
Lift and/or move up to 50 pounds and occasionally lift to 99 pounds with assistance. Pull and push customers in wheelchairs up/down incline up to 250lbs.
Vision abilities include close, distance, color and peripheral vision, depth perception and the ability to adjust focus.
Sufficient auditory ability and able to tolerate exposure to noise levels up to 150 decibels requiring mandatory hearing protection.
Employee regularly works near moving mechanical parts and able to move within work area.
Able and willing to work in inclement weather, including extreme cold and warm temperatures.
Employee Benefits
Airline flight benefits (unlimited, free-of-charge*, space-available travel on Allegiant Air as well as two guest passes per month of service).
$23k-29k yearly est. 14d ago
Customer Service Representative
Careers In Aviation 3.9
Coatesville, PA jobs
Headquartered in Atlanta, Georgia and founded in 1993, Precision Aviation Group (PAG) is a leading provider of maintenance, repair, and overhaul (MRO) and value-added supply chain services to the aerospace and defense industries. With 25 FAA-approved repair stations, 27 locations worldwide, 1,100+ employees, and over 1.2 million square feet of production/distribution facilities, PAG offers comprehensive MRO services on over 200,000 product lines. PAG supports operators in the Airline, Business and General Aviation (BGA), Military and Rotary Wing markets through its Inventory Supported Maintenance, Repair, and Overhaul (ISMRO ) business model.
Job Purpose
The CustomerServiceRepresentative at PAG Engine Services serves as the primary liaison between customers, and operations (sales, production, quality control, shop personnel, material, warranty, and billing) to ensure seamless project execution during engine and component maintenance and repair events. This role supports all phases of the repair process while maintaining a high level of service and communication.
Job Duties and Responsibilities
Creating and revising quotes based on inspection findings and scope
Coordinating with operations, parts, and quality team, to meet delivery schedules
Communicating job status, approvals, and updates to internal teams and customers throughout the process
Managing documentation to ensure traceability and regulatory compliance
Shifting priorities quickly in response to changing customer demands and coordinating those changes with operations
Supporting a variety of customers in a fast-paced aviation MRO environment
Essential Job Functions
Demonstrate dedication to assigned projects, ensuring positive and professional customer experience
Support smooth execution by understanding and planning engine workflow schedules based on scope and required turnaround
Proactively assist internal departments to resolve day-to-day challenges and ensure on-time delivery
Serve as the central point of contact between customers and internal teams, ensuring efficient communication throughout the project lifecycle
Independently manage and coordinate multiple projects with attention to both schedule and quality
Support Sales and Contracts teams as needed for assigned engine projects
Communicate effectively in English-spoken, written, and reading
Leverage advanced Microsoft Excel skills for tracking, reporting, and project analysis
Use Microsoft Office tools (Word, Outlook, Excel) for correspondence and documentation
Apply basic math and accurately follow verbal and written instructions
Build and maintain customer relationships to support long-term retention and repeat business
Show strong team orientation and maintain a customer-focused mindset
Be flexible with schedule and willing to work weekends or extended hours when needed
WORKING CONDITIONS
Physical Demands: Requires sitting or standing for extended periods, frequent walking, bending, and reaching. Occasional squatting, lifting, carrying, pushing, or pulling up to 20 pounds. Repetitive hand movement, eye-hand coordination, and manual dexterity required. Corrected vision and hearing to normal range necessary.
Education/Training:
High school diploma required; a college degree in a business-related field is preferred.
Military experience is a plus
Work Location: Keystone Turbine Services, Coatesville, PA
Experience: A minimum of 3 years of related experience in customerservice, sales, or a related field.
We offer competitive pay and a wide variety of benefits. Full time associates qualify for health benefits the first of the month following 30 days' employment. Options include medical, dental, vision, base life (company paid), voluntary life, short and long-term disability, flex spending accounts, and telemedicine. Other benefits include vacation and PTO time accrued with each pay cycle with a vacation carryover/payout option at year end, 9 paid holidays, 401k with company match contributions.
Qualified candidates with strong drive, work ethic and commitment to quality are invited to apply at www.precisionaviationgroup.com using the Careers tab at the bottom of the page.
AA/EOE/M/F/D/V
$28k-35k yearly est. 19d ago
Customer Service Representative - Industry, PA
Watco Companies, Inc. 4.3
Industry, PA jobs
Start
a
Watco
Career
and
Discover
the
Difference
$32k-40k yearly est. 6d ago
Customer Service Representative - FBO - PT (43193)
Lehigh Northampton Airport Authority 3.9
Allentown, PA jobs
MAJOR RESPONSIBILITIES
Greeting customers, processing requests for various accommodations including hotels, catering and transportation.
Accounting functions for daily collections and nightly reconciliation.
Greeting and handling Customers in a polite and friendly manner.
Professionally communicate over a Unicom and two- way radio.
Clerical duties and light cleaning as assigned. Must be detail oriented with exceptional CustomerService skills.
Other duties as assigned.
Qualifications
MINIMUM QUALIFICATIONS
High School diploma
Previous CustomerService Experience.
Ability to handle multiple tasks effectively and accurately within multiple time restraints in a fast paced environment.
Customer focused and analytical with good judgment, able to work under pressure and a team player.
Computer skills.
Read, write and speak English.
Excellent communication and interpersonal skills with the ability to establish and maintain effective working relationships with co-workers, tenants and the general public.
Aptitude to perform responsibilities with a positive attitude and in a professional manner at all times.
Must be available to work nights, weekends and holidays.
Valid driver's license required and maintained that meets insurance requirements.
PHYSICAL REQUIREMENTS
Must be able to bend, kneel, push, pull and lift up to 50 lbs. unassisted
While performing the duties of this job, the employee is required to talk or hear.
The employee is required to sit for long periods of time and use hands and fingers.
Answers telephone to provide information to callers, page customers, resolve problems or complaints and assist as needed.
Handles transactions required to board the aircraft in a timely and efficient manner.
$27k-34k yearly est. 10d ago
Bi Lingual Customer Service Representative
American Food Service Depot 3.9
Philadelphia, PA jobs
Job DescriptionBenefits:
Employee discounts
Opportunity for advancement
Paid time off
Training & development
Benefits/Perks
Competitive Compensation
Paid Time Off
Career Growth Opportunities
Job Summary
We are seeking a CustomerServiceRepresentative to join our team. In this role, you will communicate with customers to identify their needs, process requests, escalate complaints, and provide helpful solutions that ensure they have a great customerservice experience with our company. The ideal candidate is friendly, computer savvy, and is able to remain calm under pressure.
Responsibilities
Interact with on site customers to facilitate sales
Identify the reason for the customers call, collect relevant information, and provide solutions
Use best practices in customerservice techniques to develop rapport and build relationships with customers
Document all customer interactions
Meet personal and team quotas
Attend trainings to maintain up-to-date skills and knowledge
Qualifications
High school diploma/GED
Previous experience as a CustomerServiceRepresentative or in a similar role is preferred
Comfortable using computers and customer management software
Excellent phone and verbal communication skills
Understanding of active listening techniques
Money handling experience
Ability to work well under pressure
Highly organized with the ability to prioritize projects and manage time effectively
$28k-35k yearly est. 10d ago
Bi Lingual Customer Service Representative
American Food Service Depot 3.9
Philadelphia, PA jobs
Benefits:
Employee discounts
Opportunity for advancement
Paid time off
Training & development
Benefits/Perks
Competitive Compensation
Paid Time Off
Career Growth Opportunities
Job SummaryWe are seeking a CustomerServiceRepresentative to join our team. In this role, you will communicate with customers to identify their needs, process requests, escalate complaints, and provide helpful solutions that ensure they have a great customerservice experience with our company. The ideal candidate is friendly, computer savvy, and is able to remain calm under pressure.
Responsibilities
Interact with on site customers to facilitate sales
Identify the reason for the customer's call, collect relevant information, and provide solutions
Use best practices in customerservice techniques to develop rapport and build relationships with customers
Document all customer interactions
Meet personal and team quotas
Attend trainings to maintain up-to-date skills and knowledge
Qualifications
High school diploma/GED
Previous experience as a CustomerServiceRepresentative or in a similar role is preferred
Comfortable using computers and customer management software
Excellent phone and verbal communication skills
Understanding of active listening techniques
Money handling experience
Ability to work well under pressure
Highly organized with the ability to prioritize projects and manage time effectively
Compensation: $15.00 - $16.00 per hour
$15-16 hourly Auto-Apply 60d+ ago
Customer Service Representative
PGT Trucking, Inc. 4.2
Aliquippa, PA jobs
Join a fast-paced and energetic workplace where you can build a rewarding career!
With more than 40 years of transportation experience, PGT Holdings. is a leader in flatbed shipping solutions with the best drivers, mechanics and office talent in the industry.
If you are interested in becoming part of our team, there are a few things you should know:
You will have PURPOSE. Transportation and logistics are critical to the economy, to commerce and to society; and every person working in the supply chain plays a vital role.
You will GROW. Your job will expose you to areas outside of your comfort zone, like economics, mathematics, technology, international law and customer relations. PGT offers in-house training programs and supports education to evolve your role.
You will be CHALLENGED. No two days are the same in the transportation industry, and the dynamic nature of the work makes for a challenging and fulfilling career.
Job Description -
Solicits, processes, and coordinates scheduling of shipments from existing and new customers.
Handles telephone calls and emails from customers concerning problems with or complaints about service.
Uses knowledge and judgement to strategically book freight for our terminals.
Forms personal relationships with customers to maintain ownership of key accounts.
Leverages technology to ensure internal freight needs are met.
Acts with urgency to book additional loads to rescue drivers stuck in challenging freight environments.
What you need to succeed -
High School Diploma or GED required. Associates or Bachelors strongly preferred.
0-5 year of experience in Transportation.
0-5 years of management experience.
CustomerService, Detailed Oriented, and Sense of Urgency Mentality
Must have attention to detail and the ability to multi-task
$29k-36k yearly est. 23d ago
Customer Service Representative
PGT Trucking 4.2
Aliquippa, PA jobs
Join a fast-paced and energetic workplace where you can build a rewarding career! With more than 40 years of transportation experience, PGT Holdings. is a leader in flatbed shipping solutions with the best drivers, mechanics and office talent in the industry.
If you are interested in becoming part of our team, there are a few things you should know:
* You will have PURPOSE. Transportation and logistics are critical to the economy, to commerce and to society; and every person working in the supply chain plays a vital role.
* You will GROW. Your job will expose you to areas outside of your comfort zone, like economics, mathematics, technology, international law and customer relations. PGT offers in-house training programs and supports education to evolve your role.
* You will be CHALLENGED. No two days are the same in the transportation industry, and the dynamic nature of the work makes for a challenging and fulfilling career.
Job Description -
* Solicits, processes, and coordinates scheduling of shipments from existing and new customers.
* Handles telephone calls and emails from customers concerning problems with or complaints about service.
* Uses knowledge and judgement to strategically book freight for our terminals.
* Forms personal relationships with customers to maintain ownership of key accounts.
* Leverages technology to ensure internal freight needs are met.
* Acts with urgency to book additional loads to rescue drivers stuck in challenging freight environments.
What you need to succeed -
* High School Diploma or GED required. Associates or Bachelors strongly preferred.
* 0-5 year of experience in Transportation.
* 0-5 years of management experience.
* CustomerService, Detailed Oriented, and Sense of Urgency Mentality
* Must have attention to detail and the ability to multi-task
$29k-36k yearly est. 54d ago
Dauphin Customer Service Rep. - FT
Rabbittransit 3.7
Customer service representative job at rabbittransit
Pay: $17.50/hour Paid Weekly Full Benefits Package (Health, Dental, Vision, Simplified Employee Pension, Paid Holidays, Paid time off, Company provided life and disability) Schedule: Monday through Friday; 9AM-5:30PM or 10:30AM-7PM
Our customerservice department operates Monday thru Friday 7 AM - 7 PM and Saturdays 8 AM - 4 PM.
Imagine every "ring" being an opportunity to impact someone's day in a meaningful way. As a CustomerServiceRepresentative at rabbittransit, you're not just answering phone calls; you're helping people plan their trips, providing service information and resolving any problems passengers may encounter.
Your essential duties are the backbone of our mission - providing community members safe, reliable, and customer-centered mobility services. Calls are organized in our queue system, and as a customerservicerepresentative, you'll answer with politeness and professionalism, creating a lasting impression and fostering ridership. You'll play a pivotal part in making public transit more accessible, by offering information about our services and assisting with trip planning. Your responsibilities also include using computers to manage customers' trip reservations, resolving issues, handling fare collections, assisting at the transfer center with face to face customerservice and contributing to community outreach.
Join us in turning every call into an opportunity to enhance mobility in our community.
The Authority is an equal employment opportunity employer.