Field Repair Technician jobs at RealPage - 887 jobs

US Citizens and Green card holders would be considered only on W2. We are looking for a Deskside Support Technician to provide hands-on technical support for end users. The ideal candidate will be responsible for troubleshooting and resolving issues related to desktops, laptops, printers, and other IT hardware/software in an onsite environment. Key Responsibilities Provide onsite deskside support to end users for desktops, laptops, and peripherals Diagnose and resolve hardware and software issues on Windows systems Install, configure, and troubleshoot printers (local & network printers) Perform system setups, imaging, OS installations, and upgrades Troubleshoot issues related to MS Office, Outlook, email, and common business applications Replace faulty hardware components (RAM, hard drives, keyboards, monitors, etc.) Provide support for basic networking issues (LAN, Wi-Fi connectivity, VPN access) Log, track, and resolve incidents using a ticketing system Escalate unresolved issues to appropriate teams when required Maintain IT asset inventory and documentation Ensure adherence to IT policies and security standards Required Skills & Qualifications Strong experience in desktop & laptop troubleshooting (Windows 10/11) Hands-on experience with printer setup, configuration, and troubleshooting Good understanding of hardware components and peripherals Experience with Active Directory (password resets, user unlocks, basic group management) Knowledge of ticketing tools (ServiceNow, Remedy, Jira, etc.) Basic understanding of networking concepts (IP, DNS, DHCP) Excellent customer service and communication skills Ability to work independently in an onsite environment Preferred Qualifications IT certifications (CompTIA A+, Network+, or similar) Experience supporting corporate or enterprise environments Exposure to SCCM, Intune, or endpoint management tools Soft Skills Strong problem-solving abilities Patience and professionalism while supporting end users Ability to manage multiple tasks and prioritize effectively

What you will do at Sogeti: Lead the design, configuration, and implementation of SAP MDG solutions, including data models, UI modeling, rule-based workflows, BRF+, validations/derivations, and integrations. Provide hands‑on technical guidance and oversight to development teams working on SAP MDG, SAP BTP, and related SAP data management components. Drive technical solution architecture decisions and ensure adherence to SAP best practices and governance standards. Review and validate functional/technical specifications, ensuring consistency, scalability, and performance. Facilitate regular client meetings, status updates, design workshops, and issue resolution sessions. Translate complex technical concepts into business-friendly language and clearly communicate impacts, risks, and recommendations. Manage expectations, build strong client relationships, and ensure client satisfaction throughout the delivery lifecycle. What you will bring: 8+ years of hands‑on SAP experience, with at least 5 years focused on SAP MDG (MDG-F, MDG-M, MDG-S, or MDG-C). Strong expertise in: MDG data modeling, UI modeling, and workflow BRF+ configuration DRF/IDoc/PI/ODATA integrations SAP S/4HANA data structures and governance models Proven experience leading technical teams in complex enterprise environments. Excellent client‑facing communication skills with the ability to manage executive-level stakeholders. Strong understanding of master data processes and enterprise data governance frameworks.

Description What We're Looking For: Meltwater is searching for a Senior Service Desk Analyst located in Hyderabad. Reporting to the APAC Service Desk Lead, you will join a dynamic IT team and play a pivotal role in supporting our technological landscape. Joining our Global team means immersing yourself in a dynamic blend of strategy and action. Our supportive environment is dedicated to nurturing your talents, providing mentorship, and embracing inclusive leadership principles. Collaborate with experienced colleagues and supportive leaders who are committed to guiding you along your journey. What You'll Do: Support incoming incidents and requests via various channels to ensure courteous, timely, and effective resolution of end-user issues. Adhere to the Standard Operating Procedures and best practices set within Service Operations. Provide comprehensive IT onsite support services to the Hyderabad office and remote support to other Meltwater offices. Install, configure, test, maintain, monitor and troubleshoot including but not limited to end-user Laptops, Software, hardware, networking, Microsoft Office suite, Gsuite, other IT Peripherals. Build & configure workstations for new users and upgrade existing equipment as needed. Work closely with the IT Engineering team and document troubleshooting steps, solutions, and best practices to create a knowledge base for future reference, training purposes, and to enhance support processes. Identify trends and contribute to finding solutions for problems or challenging issues and assist in managing major incidents with a focus on end user communications Assist new hire training for IT needs and handle new IT hire orientation for the APAC region. Oversee the asset management of IT equipment and Software, including inventory tracking, maintenance, and lifecycle management. Strong understanding of ITIL Information Technology principles. Act as the primary point of contact for escalations and incident related communications. Ticket Deep Dive analysis and develop strategies for improvement and keep up with new rollouts. Develop an effective and workable framework for managing and improving IT support in the organization. Advise management on situations that may require additional support or escalation. Review and analyze customer survey feedback to improve services, and user support experience and drive continuous improvement initiatives within the IT service desk team. Adhere to Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) for the Service Desk Team. Mentor the team, fostering a positive and collaborative work environment. Promote knowledge sharing, including cross-training peers. ·Work on IT projects, office moves and fulfil additional, relevant, tasks appropriate to the role and business requirements on an ad-hoc basis. What You'll Bring: Minimum of 5 years experience in IT Service Desk. Willing to work in flexible IST hours. Excellent problem solving and analytical skills. Strong research and troubleshooting techniques and be a Tech Savvy. Respond promptly and multitask effectively. Self-motivated and with a strong sense of accountability. Excellent verbal and written English communication skills. Strong customer service ethics. Certifications such as CompTIA A+ (or) Microsoft Technology Associate (or) The Apple Certified Support Professional (Preferred). Expert in Windows and Mac OS. Experience in facilitating meetings, ensuring that all viewpoints, ideas and problems are addressed. Expert in Hardware and Software Asset Management. Expert in Active Directory and Entra. Expert in Microsoft O365 and Google suite. Expert in Hardware Diagnostics and Repair and Asset Management. Experience Google Administration. Expert in Networking and VPN technologies. Experience with Jira. Expert in Intune and Jamf MDM solution Administration. Strong experience with IT Onboarding/Offboarding processes. Strong background in ITIL foundational concepts. Experience supporting Telephony Systems and Instant Messaging systems. Experience in IT Security Policies and Email security. What We Offer: Enjoy flexible paid time off for enhanced work-life balance. Comprehensive health insurance tailored for you. Employee assistance programs covering mental health, legal, financial, wellness, and behaviour areas to ensure your overall well-being. Complimentary CalmApp subscription for you and your loved ones, because mental wellness matters. Energetic work environment with a hybrid work style, providing the balance you need. Benefit from our family leave program, which grows with your tenure at Meltwater. Thrive within our inclusive community and seize ongoing professional development opportunities to elevate your career. Where You'll Work: Hyderabad When You'll Join: As Per Offer Letter About Meltwater At Meltwater, we believe that when you have the right people in the right environment, great things happen. Our best-in-class technology empowers our 27,000 customers around the world to make better business decisions through data. But we can't do that without our global team of developers, innovators, problem-solvers, and high-performers who embrace challenges and find new solutions for our customers. Our award-winning global culture drives everything we do and creates an environment where our employees can make an impact, learn every day, feel a sense of belonging, and celebrate each other's successes along the way.We are innovators at the core who see the potential in people, ideas and technologies. Together, we challenge ourselves to go big, be bold, and build best-in-class solutions for our customers. We're proud of our diverse team of 2,200+ employees in 50 locations across 25 countries around the world. No matter where you are, you'll work with people who care about your success and get the support you need to unlock new heights in your career.We are Meltwater. Inspired by innovation, powered by people. Equal Employment Opportunity Statement Meltwater is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: At Meltwater, we are dedicated to fostering an inclusive and diverse workplace where every employee feels valued, respected, and empowered. We are committed to the principle of equal employment opportunity and strive to provide a work environment that is free from discrimination and harassment. All employment decisions at Meltwater are made based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, marital status, veteran status, or any other status protected by the applicable laws and regulations. Meltwater does not tolerate discrimination or harassment of any kind, and we actively promote a culture of respect, fairness, and inclusivity. We encourage applicants of all backgrounds, experiences, and abilities to apply and join us in our mission to drive innovation and make a positive impact in the world.

Because of the drastically increasing demand from AI/ML applications, the computing hardware industry has gravitated towards data formats narrower than the IEEE double format that most computational scientists and engineers are accustomed to. Moreover, the vast majority of the performance associated with these reduced precision formats resides on special hardware units such as tensor cores on NVIDIA GPUs, which specialize for a restricted set of floating point operations only. Many scientific applications, particularly those that are physics-driven and mission-critical, still struggle to adapt to this new hardware trend. To help bridge the gap, the Argonne Leadership Computing Facility (ALCF) invites applications for a postdoctoral appointment on the subject of mixed/reduced precision computing on modern hardware. Duration of the appointment is one year initially and renewable for up to three years contingent on performance and funding. The successful candidate will be supported by ALCF's Performance Engineering group and is encouraged to engage with the broader Argonne scientific community. Moreover, the successful candidate is encouraged to experiment on the wide variety of systems available at ACLF, including both the large-scale production machines and the testbed machines featuring novel architectures such as Cerebras and SambaNova. The list below provides examples of the potential tasks for the successful candidate and illustrates the general nature of the work but is not intended to be exhaustive. In addition, the successful candidate is encouraged to bring their inputs in the research direction during the appointment. + Diagnosing and analyzing the numerical challenges related to the narrower data width + Devising and evaluating novel techniques to exploit the reduced precision hardware + Incorporating mixed/reduced precision into existing applications relevant to ALCF's mission + Developing and maintaining tools and libraries that facilitate the adoption of mixed/reduced precision computing in the broader community + Collaborating with domain experts to understand how the trend of reduced precision hardware impacts their practices and provide support in return + Publishing and presenting at professional venues **Position Requirements** Required skills and qualifications: + A PhDdegree completed withinthe last 0-5 years (or soontobe completed)in numerical analysis, applied mathematics, computational science, computer science,or another relevant field + Independent research experience + Proficiency in programming and knowledge on computing hardware + Ability and willingness to work collaboratively in a team environment + Effective written and oralcommunication and interpersonal skills + Ability to model Argonne's core values of impact, safety, respect, integrity, and teamwork Preferred skills and qualifications: + Knowledge on floating point arithmetic and mixed/reduced precision computing techniques + Experience with programming GPUs and/or other accelerators + Proficiency in mathematical reasoning and numerical analysis + Up-to-date awareness about the status and trend of the computing hardware industry + Interest in working with domain experts on practical problems + Experience with large-scale distributed systems + Knowledge on numerical linear algebra, numerical methods, high performance computing, or other related fields **Job Family** Postdoctoral **Job Profile** Postdoctoral Appointee **Worker Type** Long-Term (Fixed Term) **Time Type** Full time The expected hiring range for this position is $72,879.00-$121,465.00. Please note that the pay range information is a general guideline only. The pay offered to a selected candidate will be determined based on factors such as, but not limited to, the scope and responsibilities of the position, the qualifications of the selected candidate, business considerations, internal equity, and external market pay for comparable jobs. Additionally, comprehensive benefits are part of the total rewards package. Click here (******************************************** to view Argonne employee benefits! _As an equal employment opportunity employer, and in accordance with our core values of impact, safety, respect, integrity and teamwork, Argonne National Laboratory is committed to a safe and welcoming workplace that fosters collaborative scientific discovery and innovation. Argonne encourages everyone to apply for employment. Argonne is committed to nondiscrimination and considers all qualified applicants for employment without regard to any characteristic protected by law._ _Argonne employees, and certain guest researchers and contractors, are subject to particular restrictions related to participation in Foreign Government Sponsored or Affiliated Activities, as defined and detailed in United States Department of Energy Order 486.1A. You will be asked to disclose any such participation in the application phase for review by Argonne's Legal Department._ _All Argonne offers of employment are contingent upon a background check that includes an assessment of criminal conviction history conducted on an individualized and case-by-case basis. Please be advised that Argonne positions require upon hire (or may require in the future) for the individual be to obtain a government access authorization that involves additional background check requirements. Failure to obtain or maintain such government access authorization could result in the withdrawal of a job offer or future termination of employment._

Because of the drastically increasing demand from AI/ML applications, the computing hardware industry has gravitated towards data formats narrower than the IEEE double format that most computational scientists and engineers are accustomed to. Moreover, the vast majority of the performance associated with these reduced precision formats resides on special hardware units such as tensor cores on NVIDIA GPUs, which specialize for a restricted set of floating point operations only. Many scientific applications, particularly those that are physics-driven and mission-critical, still struggle to adapt to this new hardware trend. To help bridge the gap, the Argonne Leadership Computing Facility (ALCF) invites applications for a postdoctoral appointment on the subject of mixed/reduced precision computing on modern hardware. Duration of the appointment is one year initially and renewable for up to three years contingent on performance and funding. The successful candidate will be supported by ALCF's Performance Engineering group and is encouraged to engage with the broader Argonne scientific community. Moreover, the successful candidate is encouraged to experiment on the wide variety of systems available at ACLF, including both the large-scale production machines and the testbed machines featuring novel architectures such as Cerebras and SambaNova. The list below provides examples of the potential tasks for the successful candidate and illustrates the general nature of the work but is not intended to be exhaustive. In addition, the successful candidate is encouraged to bring their inputs in the research direction during the appointment. * Diagnosing and analyzing the numerical challenges related to the narrower data width * Devising and evaluating novel techniques to exploit the reduced precision hardware * Incorporating mixed/reduced precision into existing applications relevant to ALCF's mission * Developing and maintaining tools and libraries that facilitate the adoption of mixed/reduced precision computing in the broader community * Collaborating with domain experts to understand how the trend of reduced precision hardware impacts their practices and provide support in return * Publishing and presenting at professional venues Position Requirements Required skills and qualifications: * A PhD degree completed within the last 0-5 years (or soon to be completed) in numerical analysis, applied mathematics, computational science, computer science, or another relevant field * Independent research experience * Proficiency in programming and knowledge on computing hardware * Ability and willingness to work collaboratively in a team environment * Effective written and oral communication and interpersonal skills * Ability to model Argonne's core values of impact, safety, respect, integrity, and teamwork Preferred skills and qualifications: * Knowledge on floating point arithmetic and mixed/reduced precision computing techniques * Experience with programming GPUs and/or other accelerators * Proficiency in mathematical reasoning and numerical analysis * Up-to-date awareness about the status and trend of the computing hardware industry * Interest in working with domain experts on practical problems * Experience with large-scale distributed systems * Knowledge on numerical linear algebra, numerical methods, high performance computing, or other related fields Job Family Postdoctoral Job Profile Postdoctoral Appointee Worker Type Long-Term (Fixed Term) Time Type Full time The expected hiring range for this position is $72,879.00-$121,465.00. Please note that the pay range information is a general guideline only. The pay offered to a selected candidate will be determined based on factors such as, but not limited to, the scope and responsibilities of the position, the qualifications of the selected candidate, business considerations, internal equity, and external market pay for comparable jobs. Additionally, comprehensive benefits are part of the total rewards package. Click here to view Argonne employee benefits! As an equal employment opportunity employer, and in accordance with our core values of impact, safety, respect, integrity and teamwork, Argonne National Laboratory is committed to a safe and welcoming workplace that fosters collaborative scientific discovery and innovation. Argonne encourages everyone to apply for employment. Argonne is committed to nondiscrimination and considers all qualified applicants for employment without regard to any characteristic protected by law. Argonne employees, and certain guest researchers and contractors, are subject to particular restrictions related to participation in Foreign Government Sponsored or Affiliated Activities, as defined and detailed in United States Department of Energy Order 486.1A. You will be asked to disclose any such participation in the application phase for review by Argonne's Legal Department. All Argonne offers of employment are contingent upon a background check that includes an assessment of criminal conviction history conducted on an individualized and case-by-case basis. Please be advised that Argonne positions require upon hire (or may require in the future) for the individual be to obtain a government access authorization that involves additional background check requirements. Failure to obtain or maintain such government access authorization could result in the withdrawal of a job offer or future termination of employment.

Details: Who we are Stefanini is a full service global provider of offshore, onshore and nearshore IT services, including application development and outsourcing services, IT infrastructure outsourcing (help desk support and desktop services), systems integration, consulting and strategic staffing to Fortune 1000 enterprises around the world. We have over 25,000 employees across 77 offices in 40 countries across the Americas, Europe, Africa, Australia, and Asia. What will you do? Supporting IT equipment in large corporate environment Desktop/laptop tech support (Mac and PC) Windows 7/10 operating systems Support mobile devices, printers, scanners, wireless, VPN, etc. IMAC Support - IT equipment Install/Move/Add/Change Maintain repairs, spare parts, and components Research and troubleshoot problems Maintain system configurations and documentation Track and resolve customer incidents and requests through the client's ticketing tool Troubleshoot and resolve hardware and software issues for Windows devices Backup, restoration, and migration of user data Smart Hands support with networking, server, and telecommunications technologies Printer and peripheral device support Inventory management of IT assets including asset auditing Ability to research and follow appropriate KB articles Ability to work on-call and other after-hours support needs May provide Executive support Various other tasks associated with deskside services May need to be available to provide support at other client locations as needed Other duties as assigned What do you need to succeed? Experience supporting Mac OS, Windows OS, Microsoft Office, Smart Phones, AV Conferencing Systems, Printers and PC hardware Able to uphold a positive attitude at all times, even under stressful conditions Experience supporting remote facilities and users Excellent verbal and written communication skills High level of professionalism and strong personal interaction skills Ability to perform in-depth research and troubleshooting for complex technical issues Ability to prioritize and complete all work tasks with minimal supervision Ability to walk, bend, stand for long hours, and lift equipment up to 50 pounds Ability and willingness to learn new technologies High School Diploma (required) Deskside / Desktop / End User Computer experience, ideally in a corporate environment Proven ability to handle challenging, rapid-response user support Proven ability to balance, prioritize and organize multiple tasks Desired Characteristics A+ Certification Microsoft Certified Professional (MCP) ITIL Foundations Lean Six Sigma What you'll get Work with brilliant minds, often within a global capacity; Comprehensive Benefits package that includes 401(k), paid time off, tuition reimbursement, medical, dental and vision insurance, and much more; Opportunity to participate in professional development eLearning programs within the Stefanini University, and other virtual training as well. Why we're different Brazilian and privately owned company; Agility, flexibility, and innovation are in our DNA; Flat organizational structure which enables faster communication and decision making; Details: Experience: Minimum of 3 years of related experience, including developed knowledge through formal training. Technical Knowledge: Knowledge of multiple manufacturers, operating systems, and fundamental concepts of the field. Troubleshooting: Excellent troubleshooting capabilities and the ability to search for support information. Communication: Excellent verbal and written communication skills, including conveying technical information. Independence: Ability to work with no supervision and independently. Travel: Ability to travel locally and in-state, with a valid driver"s license and insurance if required. Schedule: Adherence to attendance and schedule requirements. Soft Skills: Customer-oriented attitude and ability to work in a team environment. #LI-LG1#LI-ONSITE

We help Procurement and Recruiting departments faced with the challenge of filling multiple IT-related openings for either long-term employment, or short-term projects. They need to find reliable candidates, with the right expertise, quickly and at the right cost to enable their company to remain competitive, and to increase profit and efficiency. Stefanini provides the IT contract resources you need to implement crucial projects, handle short-term assignments, or fulfill long-term placements. Our IT staffing services free you from the challenges of finding, recruiting, training and retaining high-quality professional staff, and allow you to focus on managing your business growth. We provide the ongoing skill development to ensure that professionals placed at your site are trained in leading technologies to support your information technology hardware, software, and network infrastructure. Augment your staff for short or long-term engagements, or for specialized expertise on specific projects. We have more than 25 years of staffing industry knowledge and can provide you with superior candidates to match your technical and professional needs. Job Description 2+ years of experience providing desk side support. Proficient troubleshooting skills that includes hardware, software, and other break/fix issues which might include printing, networking, file shares, etc. Printer support can include barcode printers, various types of scanners (mainly HP and Sharp). Ability to resolve Windows XP and Windows7 Operating System Issues and Errors Basic Network troubleshooting skills and knowledge (mainly Cisco) Proficient in the latest Microsoft Office Applications Understanding of Symantec Virus Scan software Remedy (Software experience (preferred) Customer infrastructure support (wiring and connectivity) Proficient in Microsoft Active Directory Sarbanes Oxley Policies and Processes Maintain and abide with compliance activities (these activities are driven from a central compliance group). Experience with Computer asset tracking and lease management Experience with user ID creation Ability to communicate technical information to non-technical audiences Strong sense of customer service Good organizational skills Excellent Verbal and Written Communication Skills Ability to sift through technical issues and know what to do next and/or when to escalate for help Technical degree or equivalent experience Ability to multi-task Team-oriented / team player / ability to share ideas as well as listen to ideas Working knowledge of Cisco devices/networking is preferred Some experience with support and administration of telephones (PBX system and/or VoIP system). Ability to walk and bend and perform labor-related duties of connecting computer equipment Ability lift up to 25 lbs. when moving electronic equipment (all lifts over 25 lbs. require two or more employees to perform the task Qualifications Open to on call, site visit and overtime.

MAY DRIVE TO VARIOUS CAMERON COUNTY LOCATIONS Salary: 112 - $37,678.00 minimum salary Purpose of Classification Performs technical work in support of assigned IT programs or communications function. Duties include providing support and assistance to all Cameron county personnel on a computer or any devices such as a printer, scanner, or laptop and providing remote assistance through a remote-control software or through the phone. Positions in this class perform routine technology maintenance and identify needed corrective actions to resolve discrepancies; answer information technology questions; and maintain systems documents and records. Essential Functions The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned. Installs and configures software on new personal computers with related peripherals; installs, sets up and configures voice and data communication systems; troubleshoots, resolves and documents applications and software issues; performs routine and preventive maintenance on communications and/or computer equipment. Receives and processes service requests for assigned department. Reviews documents for completeness and accuracy; pair documents to related information such as matching purchase orders to invoices and/or matching payments to account files/billings, etc.; codes information to ensure accurate processing, and that appropriate department/program is credited or debited. Runs weekly reports of service request/work order progress; copies and/or distributes reports; establishes and maintains both automated and manual accounting records and files; and performs record retention tasks as dictated by County policy. Prepares, reviews, and processes purchasing documents. Maintains assigned inventory; prepares purchase orders for needed software, communications, materials, equipment, and supplies; receives and distributes incoming shipments; reviews and forwards for payment. Prepares various department network documents requiring knowledge of department policies, programs, and procedures and which may involve researching, compiling, analyzing, retrieving and/or summarizing data. Provides assistance and information to employees, managers, vendors, citizens, local businesses, and/or and other interested parties regarding assigned technology functions; serves as liaison between supervisors, vendors, and other departments in regards to purchasing policies and activities. Additional Functions Performs other related duties as required. Minimum Qualifications High School Diploma or GED; supplemented by two (2) years of experience performing technical support and/or telecommunications work; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job. Associate's Degree in Computer Technology, Computer Information Systems or Computer Science preferred. ADA Compliance Physical Ability: Tasks require the ability to exert medium physical effort in medium work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of medium weight (20-50 pounds). Tasks may involve extended periods of time climbing, balancing, stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, feeling, talking, hearing, seeing, and repetitive motion at a keyboard or work station. Sensory Requirements: Some tasks require the ability to perceive and discriminate sounds and visual cues or signals. Some tasks require the ability to communicate orally. Environmental Factors: Essential functions are regularly performed without exposure to adverse environmental conditions. This position is subject to a six (6) month probationary period prior to Civil Service eligibility. Must submit to a Civil Service Clerical Exam. Benefits: Cameron County Offers Excellent Fringe Benefits, Including: Health and Life Insurance Protection, Sick and Annual Leave, Retirement System, and Paid Holidays. Cameron County has a mandatory direct deposit payroll program. AA/EEO/MFD EMPLOYER

Job Description Who we are Stefanini is a full service global provider of offshore, onshore and nearshore IT services, including application development and outsourcing services, IT infrastructure outsourcing (help desk support and desktop services), systems integration, consulting and strategic staffing to Fortune 1000 enterprises around the world. We have over 25,000 employees across 77 offices in 40 countries across the Americas, Europe, Africa, Australia, and Asia. What will you do? Supporting IT equipment in large corporate environment Desktop/laptop tech support (PC) Windows 7/10 operating systems Support mobile devices, printers, scanners, wireless, VPN, etc. IMAC Support - IT equipment Install/Move/Add/Change Maintain repairs, spare parts, and components Research and troubleshoot problems Maintain system configurations and documentation Track and resolve customer incidents and requests through the client's ticketing tool Troubleshoot and resolve hardware and software issues for Windows devices Backup, restoration, and migration of user data Smart Hands support with networking, server, and telecommunications technologies Printer and peripheral device support Inventory management of IT assets including asset auditing Ability to research and follow appropriate KB articles Ability to work on-call and other after-hours support needs May provide Executive support Various other tasks associated with deskside services May need to be available to provide support at other client locations as needed Other duties as assigned What do you need to succeed? Experience supporting Windows OS, Microsoft Office, Smart Phones, AV Conferencing Systems, Printers and PC hardware Able to uphold a positive attitude at all times, even under stressful conditions Experience supporting remote facilities and users Excellent verbal and written communication skills High level of professionalism and strong personal interaction skills Ability to perform in-depth research and troubleshooting for complex technical issues Ability to prioritize and complete all work tasks with minimal supervision Ability to walk, bend, stand for long hours, and lift equipment up to 50 pounds Ability and willingness to learn new technologies High School Diploma (required) Deskside / Desktop / End User Computer experience, ideally in a corporate environment Proven ability to handle challenging, rapid-response user support Proven ability to balance, prioritize and organize multiple tasks Desired Characteristics A+ Certification Microsoft Certified Professional (MCP) ITIL Foundations Lean Six Sigma What you'll get Work with brilliant minds, often within a global capacity; Comprehensive Benefits package that includes 401(k), paid time off, tuition reimbursement, medical, dental and vision insurance, and much more; Opportunity to participate in professional development eLearning programs within the Stefanini University, and other virtual training as well. Why we're different Brazilian and privately owned company; Agility, flexibility, and innovation are in our DNA; Flat organizational structure which enables faster communication and decision making; 2+ years corporate computer support with strong emphasis on Microsoft Windows Advanced level troubleshooting capability Advanced level experience with Microsoft Office/ Office 365 suite Advanced level experience with computer imaging software and data migration processes (e.g., SCCM, Intune, Autopilot or equivalent) Ability to maintain composure while handle challenging, dynamic, rapid-response user support Demonstrate high level of professionalism and strong personal interaction skills Ability to work on-call and other after-hours support needs Maintain valid driver's license Maintain neat and professional work area and appearance in compliance with site policies Ability to pass standard panel drug screening and background check High School Diploma or equivalent Ability to perform in-depth research and troubleshooting for complex technical issues Ability to walk, bend, stand for prolong periods of time, and lift equipment up to 50 pounds Professional business attire #LI-LG1#LI-ONSITE

Job Description Who we are Stefanini is a full service global provider of offshore, onshore and nearshore IT services, including application development and outsourcing services, IT infrastructure outsourcing (help desk support and desktop services), systems integration, consulting and strategic staffing to Fortune 1000 enterprises around the world. We have over 25,000 employees across 77 offices in 40 countries across the Americas, Europe, Africa, Australia, and Asia. What will you do? Supporting IT equipment in large corporate environment Desktop/laptop tech support (Mac and PC) Windows 7/10 operating systems Support mobile devices, printers, scanners, wireless, VPN, etc. IMAC Support - IT equipment Install/Move/Add/Change Maintain repairs, spare parts, and components Research and troubleshoot problems Maintain system configurations and documentation Track and resolve customer incidents and requests through the client's ticketing tool Troubleshoot and resolve hardware and software issues for Windows devices Backup, restoration, and migration of user data Smart Hands support with networking, server, and telecommunications technologies Printer and peripheral device support Inventory management of IT assets including asset auditing Ability to research and follow appropriate KB articles Ability to work on-call and other after-hours support needs May provide Executive support Various other tasks associated with deskside services May need to be available to provide support at other client locations as needed Other duties as assigned What do you need to succeed? Experience supporting Mac OS, Windows OS, Microsoft Office, Smart Phones, AV Conferencing Systems, Printers and PC hardware Asset Management Able to uphold a positive attitude at all times, even under stressful conditions Experience supporting remote facilities and users Excellent verbal and written communication skills High level of professionalism and strong personal interaction skills Ability to perform in-depth research and troubleshooting for complex technical issues Ability to prioritize and complete all work tasks with minimal supervision Ability to walk, bend, stand for long hours, and lift equipment up to 50 pounds Ability and willingness to learn new technologies High School Diploma (required) Deskside / Desktop / End User Computer experience, ideally in a corporate environment Proven ability to handle challenging, rapid-response user support Proven ability to balance, prioritize and organize multiple tasks Desired Characteristics A+ Certification Microsoft Certified Professional (MCP) ITIL Foundations Lean Six Sigma What you'll get Work with brilliant minds, often within a global capacity; Comprehensive Benefits package that includes 401(k), paid time off, tuition reimbursement, medical, dental and vision insurance, and much more; Opportunity to participate in professional development eLearning programs within the Stefanini University, and other virtual training as well. Why we're different Brazilian and privately owned company; Agility, flexibility, and innovation are in our DNA; Flat organizational structure which enables faster communication and decision making; #LI-ONSITE #LI-KG1

About BCforward BCforward began as an IT business solutions and staffing firm. Founded in 1998, BCforward has grown with our customers' needs into a full service personnel solutions organization. BCforward's headquarters are in Indianapolis, Indiana and also operates delivery centers in 17 locations in North America as well as Hyderabad, India and Puerto Rico. We are currently the largest consulting firm and largest MBE certified firm headquartered in Indiana. With 14+ years of uninterrupted growth, the addition of two brands (Stafforward and PMforward) and a team of more than 1400 resources our teams deliver services for multiple industries from both public and private sectors. BCforward's team of dedicated staffing professionals has placed thousands of talented people over the past decade, with retention rates that are consistently higher than the industry average. Job Description Desktop technician WILMINGTON MA 01887 Long term $15/hr REQUIRED or will be declined: A+ Laptop and Desktop Break/Fix General and Technical Questions on each resume Additional Information Thanks & Regards, Sandra Taylor |Sr. IT Recruiter Direct:************

BCforward began as an IT business solutions and staffing firm. Founded in 1998, BCforward has grown with our customers' needs into a full service personnel solutions organization. BCforward's headquarters are in Indianapolis, Indiana and also operates delivery centers in 17 locations in North America as well as Hyderabad, India and Puerto Rico. We are currently the largest consulting firm and largest MBE certified firm headquartered in Indiana. With 14+ years of uninterrupted growth, the addition of two brands (Stafforward and PMforward) and a team of more than 1400 resources our teams deliver services for multiple industries from both public and private sectors. BCforward's team of dedicated staffing professionals has placed thousands of talented people over the past decade, with retention rates that are consistently higher than the industry average. Job Description Desktop technician WILMINGTON MA 01887 Long term $15/hr REQUIRED or will be declined: A+ Laptop and Desktop Break/Fix General and Technical Questions on each resume Additional Information Thanks & Regards, Sandra Taylor |Sr. IT Recruiter Direct:************

Details: Who we are Stefanini is a full service global provider of offshore, onshore and nearshore IT services, including application development and outsourcing services, IT infrastructure outsourcing (help desk support and desktop services), systems integration, consulting and strategic staffing to Fortune 1000 enterprises around the world. We have over 25,000 employees across 77 offices in 40 countries across the Americas, Europe, Africa, Australia, and Asia. What will you do? Supporting IT equipment in large corporate environment Desktop/laptop tech support (Mac and PC) Windows 7/10 operating systems Support mobile devices, printers, scanners, wireless, VPN, etc. IMAC Support - IT equipment Install/Move/Add/Change Maintain repairs, spare parts, and components Research and troubleshoot problems Maintain system configurations and documentation Track and resolve customer incidents and requests through the client's ticketing tool Troubleshoot and resolve hardware and software issues for Windows devices Backup, restoration, and migration of user data Smart Hands support with networking, server, and telecommunications technologies Printer and peripheral device support Inventory management of IT assets including asset auditing Ability to research and follow appropriate KB articles Ability to work on-call and other after-hours support needs May provide Executive support Various other tasks associated with deskside services May need to be available to provide support at other client locations as needed Other duties as assigned What you'll get Work with brilliant minds, often within a global capacity; Comprehensive Benefits package that includes 401(k), paid time off, tuition reimbursement, medical, dental and vision insurance, and much more; Opportunity to participate in professional development eLearning programs within the Stefanini University, and other virtual training as well. Why we're different Brazilian and privately owned company; Agility, flexibility, and innovation are in our DNA; Flat organizational structure which enables faster communication and decision making Details: What do you need to succeed? Experience supporting Smart Phones, AV Conferencing Systems, Printers and PC hardware Able to uphold a positive attitude at all times, even under stressful conditions Experience supporting remote facilities and users Excellent verbal and written communication skills High level of professionalism and strong personal interaction skills Ability to perform in-depth research and troubleshooting for complex technical issues Ability to prioritize and complete all work tasks with minimal supervision Ability to walk, bend, stand for long hours, and lift equipment up to 50 pounds Ability and willingness to learn new technologies High School Diploma (required) Deskside / Desktop / End User Computer experience, ideally in a corporate environment Proven ability to handle challenging, rapid-response user support Proven ability to balance, prioritize and organize multiple tasks Desired Characteristics A+ Certification Microsoft Certified Professional (MCP) ITIL Foundations Lean Six Sigma

Details: Overview The key objective of this role is to provide day-to-day proactive, white glove IT support for VIPs.The VIP technician also interacts with all IT levels/departments and acts as the single point of contact and communication back to the VIP. By establishing a relationship with the VIP, the technician builds trust, and which is crucial to providing a personalized service.Communicate professionally with coworkers and customers. This position requires excellent communication and problem-solving skills. Individual must be process-oriented and possess expert-level knowledge of technical operations and be able to provide ideas, feedback, and support. The ideal candidate will be highly motivated and self-reliant with a desire to learn. This role is a phone & in-person support position representing Stefanini delivering quality customer service. Personalized support requires dedication as after-hours calls occur. The technician must also prepare key documentation and coaching for techs who may provide coverage during time off. Expectations The VIP Technician will report directly to the Team Lead and is responsible for providing support including: Problem Solving: This role deals with many incidents/requests for help that, though they may be couched in very different ways by different callers, are often familiar problems. Problem-solving is a combination of how to elicit the appropriate information from a wide range of callers and deciding how to address the problem. Change: Although this role does not design complex change programs, individuals are required to suggest and support process improvements to realize service excellence, which is critical given the dynamic nature of responsibilities. Individual must consistently demonstrate flexible thinking and seeks new solutions for old problems. Executive/VIP Support: provide day-to-day white glove process and technical support for Senior Executives and their PAs. This role requires a very high level of technical proficiency and requires an individual with strong communication skills. The team member must quickly and effectively diagnose and resolve issues related to Macs, laptops, mobile devices, printers, videoconferencing, and potentially local network issues. As many VIPs use Macs, proficiency in supporting these devices is a must. Ownership: End-to-end ownership, providing pro-active status updates of issues and cases with users, internals, and with vendors. Escalate major issues (P1/P2): to identify major service issues where these would have a broader impact and take immediate steps to bring these to the attention of those affected and those who can resolve them.Deliver service excellence: With using various tools, consistently apply solutions to meet and/or exceed service levels for infrastructure problems and/or requests. Usually by providing an answer personally but where appropriate by identifying and passing the request on to the appropriate support provider specialist. Communicate: With use of knowledge and troubleshooting, communicate about any potential issues found and suggest with solutions. Update systems: to maintain databases/knowledgebase or systems with information following the resolution of incidents and requests. Maintain knowledge: to apply oneself to learning new products, features, and trends to be able to deal highly effectively with providing service excellence. Documentation: team member must assist and create documentation and checklists that standardizes day to day activities. These documents must be reviewed by management and client for approval and then followed consistently thereafter. Team contribution: To assist the peer team members, team leaders, process managers, or other support provider colleagues by undertaking specific tasks relating to the team environment or longer-term development or work of the team. Follow all Safety requirements and complete safety training (if applicable) Monitor/Work in Incident Ticket Queue while meeting SLA. Walk-Up Service (creating a ticket for every Walk-Up encountered) Off-site support (where applicable, travel to other locations) and after-hours support, including home support visits Shipping and receiving of equipment PC equipment moves Break Fix Orders (Non-Warranty and Warranty) Check out loaner laptops using site-specific processes if applicable Off-site support (conference centers) Conference Room Support, AV Support / Zoom / Teams Support Mobile Device deployment and support Parts Closet maintenance & audits Maintain inventory control and provide regular inventory count Printer break/fix and set up configuration Toner maintenance (where applicable) Network drops and set up Set up VOIP phones Follow the Deployment checklist Continuous update of deployment documentation and checklist Participate in meetings as needed Communicate and document any process improvement suggestions using the Knowledge Base Guidelines Details: * Two-factor Authentication (OKTA) * Windows 7 & 10 * iOS * LANDesk/Service Now* Active Directory - Users & computers administration * Active Directory- Understand the concepts of Policies, OUs, LDAP, LAPS * Bitlocker & TPM * Pulse Secure * Zoom - User administration, Room setup, User guidance * Networking (L1/L2 troubleshooting): Patching, Cable testing & toning, Wi-Fi * Understand the concepts of: VLANs, DHCP, VPN, DNS, PROXY, UNC Path. #LI-ONSITE #LI-KG1

Benefits: 401(k) 401(k) matching Dental insurance Health insurance Training & development Vision insurance We are seeking a diligent and enthusiastic Managed IT Services (MSP) Level 1 Technician to join our team. The successful candidate will be responsible for providing technical support and services to small to medium-sized businesses (SMBs). This role requires a proactive individual with a strong understanding of IT (hardware & software installation, maintenance, and support), exceptional problem-solving skills, and a dedication to customer satisfaction. At TeamLogic IT, we strive to provide the best customer experience (CX) to everyone we interact with, so interpersonal and strong communication skills are required. Responsibilities: Technical Support: Provide remote and on-site technical support to SMB clients, troubleshooting hardware and software issues promptly and efficiently. System Maintenance: Perform routine maintenance tasks on client systems, including updates, backups, and system monitoring to ensure optimal performance and security. Incident Management: Act as the first point of contact for all IT-related incidents and service requests, ensuring accurate logging, tracking, and resolution in line with service level agreements (SLAs). Client Communication: Maintain clear and effective communication with clients, providing regular updates on incident status and ensuring a high level of customer satisfaction. Documentation: Create and maintain detailed documentation of client systems, configurations, and procedures to support seamless service delivery. Effectively documenting the issue and resolution in our ticketing system. Security Management: Implement and monitor security measures to protect client data and systems, including antivirus updates, firewall configurations, and regular security audits. Hardware and Software Installation: Assist with the installation and configuration of hardware and software for new and existing clients, ensuring compatibility and functionality within their IT environment. Continuous Improvement: Identify opportunities for process improvements and contribute to the development of best practices within the team. Knowledge, Skills, & Qualifications: Education: A degree or diploma in Information Technology, Computer Science, or a related field. Experience: Prior experience in an MSP or IT support environment, preferably servicing SMB clients. Technical Skills: Proficiency in Windows and mac OS operating systems, network configurations, and common business applications (e.g., Microsoft 365, G Suite). Certifications: Relevant certifications such as CompTIA A+, Network+, or Microsoft Certified Professional (MCP) are advantageous. Problem-Solving: Strong analytical and troubleshooting skills with a keen attention to detail. Communication: Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical users. Customer Service: A customer-focused approach with a commitment to delivering high-quality service and building strong client relationships. Team Player: Ability to work effectively both independently and as part of a collaborative team. Preferred Additional Qualifications Experience with Remote Monitoring and Management (RMM) tools: Familiarity with RMM tools like NinjaRMM or similar platforms. Experience with Ticketing Systems: Knowledge of ticketing systems such as Autotask PSA, ServiceNow, Zendesk, or similar. Documentation Tools: Proficiency in using documentation tools and platforms (e.g., Hudu, Ninja Documentation, IT Glue, SharePoint). Experience with Cloud Services: Understanding of cloud platforms such as AWS, Azure, or Google Cloud. Work Environment This position primarily involves onsite support at a client site on South Lamar. The role demands a high level of adaptability and the ability to manage multiple tasks simultaneously. Fast-paced and dynamic environment, with a focus on delivering high-quality IT support to SMB clients. Collaborative and supportive team culture. Benefits : Competitive salary and performance-based bonuses Comprehensive health, dental, and vision insurance Retirement savings plan with company match Paid time off and holidays Professional development and certification reimbursement Opportunities for career advancement Company Overview We offer a dynamic and supportive work environment where your contributions are valued, and your professional growth is encouraged. At TeamLogic IT, you'll have the opportunity to work on diverse and challenging projects, enhance your technical skills, and make a meaningful impact on our clients' businesses. If you have a strong IT background, a problem-solving mindset, and a passion for innovation, you'll thrive in our fast-paced, ever-evolving industry. Our team is driven by a commitment to expanding boundaries, leveraging expertise, and delivering smart solutions. As part of a local office, you'll also benefit from the collaboration and support of a vast network of technicians across North America. Our growth isn't measured in numbers, it's an investment in aligning with the best talent. If you have a background and skillset for IT and a determined mindset to overcome any obstacle, you'll enjoy being part of TeamLogic IT. Our team exhibits a deep-seated need to expand boundaries, flex know-how and resolve challenges with smart solutions. That's a good thing since technology is always advancing, creating an environment that's fast-paced and dynamic. When you work for a local office, you're part of a bigger entity that fosters team collaboration among hundreds of technicians across North America. We're Committed to a People First Culture Our philosophy is to support small- and medium-sized businesses across the country so they perform better, grow faster and achieve more. As a result, we are constantly providing our teams with the highest level of support, training and career advancement opportunities in an industry that is constantly evolving. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to TeamLogic IT Corporate.

Job DescriptionBenefits: 401(k) 401(k) matching Dental insurance Health insurance Training & development Vision insurance We are seeking a diligent and enthusiastic Managed IT Services (MSP) Level 1 Technician to join our team. The successful candidate will be responsible for providing technical support and services to small to medium-sized businesses (SMBs). This role requires a proactive individual with a strong understanding of IT (hardware & software installation, maintenance, and support), exceptional problem-solving skills, and a dedication to customer satisfaction. At TeamLogic IT, we strive to provide the best customer experience (CX) to everyone we interact with, so interpersonal and strong communication skills are required. Responsibilities: Technical Support: Provide remote and on-site technical support to SMB clients, troubleshooting hardware and software issues promptly and efficiently. System Maintenance: Perform routine maintenance tasks on client systems, including updates, backups, and system monitoring to ensure optimal performance and security. Incident Management: Act as the first point of contact for all IT-related incidents and service requests, ensuring accurate logging, tracking, and resolution in line with service level agreements (SLAs). Client Communication: Maintain clear and effective communication with clients, providing regular updates on incident status and ensuring a high level of customer satisfaction. Documentation: Create and maintain detailed documentation of client systems, configurations, and procedures to support seamless service delivery. Effectively documenting the issue and resolution in our ticketing system. Security Management: Implement and monitor security measures to protect client data and systems, including antivirus updates, firewall configurations, and regular security audits. Hardware and Software Installation: Assist with the installation and configuration of hardware and software for new and existing clients, ensuring compatibility and functionality within their IT environment. Continuous Improvement: Identify opportunities for process improvements and contribute to the development of best practices within the team. Knowledge, Skills, & Qualifications: Education: A degree or diploma in Information Technology, Computer Science, or a related field. Experience: Prior experience in an MSP or IT support environment, preferably servicing SMB clients. Technical Skills: Proficiency in Windows and mac OS operating systems, network configurations, and common business applications (e.g., Microsoft 365, G Suite). Certifications: Relevant certifications such as CompTIA A+, Network+, or Microsoft Certified Professional (MCP) are advantageous. Problem-Solving: Strong analytical and troubleshooting skills with a keen attention to detail. Communication: Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical users. Customer Service: A customer-focused approach with a commitment to delivering high-quality service and building strong client relationships. Team Player: Ability to work effectively both independently and as part of a collaborative team. Preferred Additional Qualifications Experience with Remote Monitoring and Management (RMM) tools: Familiarity with RMM tools like NinjaRMM or similar platforms. Experience with Ticketing Systems: Knowledge of ticketing systems such as Autotask PSA, ServiceNow, Zendesk, or similar. Documentation Tools: Proficiency in using documentation tools and platforms (e.g., Hudu, Ninja Documentation, IT Glue, SharePoint). Experience with Cloud Services: Understanding of cloud platforms such as AWS, Azure, or Google Cloud. Work Environment This position primarily involves onsite support at a client site on South Lamar. The role demands a high level of adaptability and the ability to manage multiple tasks simultaneously. Fast-paced and dynamic environment, with a focus on delivering high-quality IT support to SMB clients. Collaborative and supportive team culture. Benefits : Competitive salary and performance-based bonuses Comprehensive health, dental, and vision insurance Retirement savings plan with company match Paid time off and holidays Professional development and certification reimbursement Opportunities for career advancement Company Overview We offer a dynamic and supportive work environment where your contributions are valued, and your professional growth is encouraged. At TeamLogic IT, you'll have the opportunity to work on diverse and challenging projects, enhance your technical skills, and make a meaningful impact on our clients' businesses. If you have a strong IT background, a problem-solving mindset, and a passion for innovation, you'll thrive in our fast-paced, ever-evolving industry. Our team is driven by a commitment to expanding boundaries, leveraging expertise, and delivering smart solutions. As part of a local office, you'll also benefit from the collaboration and support of a vast network of technicians across North America.

Do you have a technical aptitude that you would like to bring into a professional setting? Do you have the communication skills to teach others? Do you have sales skill to engage customers? If you do, Batteries Plus Bulbs has a NEW & UNIQUE device repair technician opportunity for you! Batteries Plus Bulbs is looking for a person that is able to repair cell phones, tablets, light fixtures, and other devices as needed. We are looking to fill a role in the Cherry Hill, New Jersey location and this position will pay $16.00 - $18.00 hourly + Bonuses. Customer Service Device Repair Technician Duties: Engage with Customers in logging device repair input Perform initial assessment to determine repair feasibility & estimate. Repair cell phones, tablets, light fixtures and other devices as needed Receive, pack and ship these devices Install batteries, perform tests and tech work Able to rebuild cordless drill batteries and other battery packs as needed Maintain proper inventory Participate in formal training of store associates to include tearing down devices, taking photos, assisting with video training production. Provide live camera-based remote support (i.e., Skype) for in-store device repairs Follow all safety rules and regulations; wear proper Personal Protective Equipment (PPE) Customer Service / Sales While working: Live a "Customer First" mentality Perform Customer Service / Sales duties. Greet customers promptly, determine needs and answer questions. Suggest needed sales add-on items, participate in retail & commercial sales activities to achieve goals. Ask questions to identify potential commercial customers. Operate computer/cash register to initiate and complete sales transactions. Answer phones, assist callers, and ensure messages are relayed in a timely, accurate manner. Develop and maintain current knowledge of product and service offerings Engage as a "can-do" team member. Proactively follow through on commitments and/or tasks needing to be performed. Merchandising / Inventory Assist in all store operations responsibilities as assigned by Store Manager. Rotate and stock inventory. Load, unload, and deliver product to customers or via third party delivery companies Organize daily recovery of displays to achieve full store appearance. Maintain retail shelf label pricing. Build displays; setting up & taking down shelves and fixtures. Prepare store for daily opening and closing including counting and reconciling register drawers Maintain physical facility safety and appearance including sweeping, mopping, and vacuuming floors. Follow all safety rules and regulations; wear proper Personal Protective Equipment (PPE) Customer Service Device Repair Technician Qualifications: Minimum H.S. diploma/equivalent plus 3-6+ months of previous customer service and device repair experience. In lieu of device repair experience, minimum associates degree in electronics, or other technical degree Demonstrated technical aptitude. Able to quickly pick up on new processes and technologies without a lot of guidance Demonstrated attention to detail and ability to effectively manage and track multiple commitments; effectively prioritize, follow up, and meet deadlines. Excellent communication and customer service skills, both oral and written. Strong customer service focus. Ability to inform, teach, and train Working conditions are typical for a warehouse environment, with some tasks (i.e., live store support) being done in a traditional office setting This position requires the employee to regularly use hands to handle or touch electronic products The position also requires the employee to regularly use a computer and other office equipment This position requires lifting 10-20 lbs on a regular and frequent basis, 50 lbs on an occasional basis, and more than 50 lbs on an infrequent basis. At Batteries Plus, you are part of a small entrepreneurial team in a growing business. We are an Equal Opportunity Employer & Drug Free Workplace. Batteries Plus Bulbs is an Equal Opportunity Employer and Drug Free Workplace. Steel toed shoes or boots are required on the job. All job offers are contingent upon successful completion of a drug screen and background check. This is a Customer Service and Device Repair Technician selling position. You need to be comfortable engaging in the selling process.

Full-time Description Basic responsibilities · Availability to work a minimum of 40 hours during normal business hours of 8:30AM to 5:30PM · Ability to learn new technologies and adapt to new procedures as needed. · Valid driver's license. · Travelling to and from client sites in Chicagoland for service calls as needed. Minimum qualifications · General knowledge of computers, particularly current Microsoft operating systems. · Experience with IT equipment deployment - preparation, imaging, delivery. · CompTIA A+ certification. · Familiarity with Microsoft application software-- Outlook, Teams, Word etc. · Experience configuring and troubleshooting LAN hardware and software. · Professional experience in a client-facing IT environment Additional qualifications · Other technical certifications (eg HPE, Microsoft, Network+). · Experience using and troubleshooting MacOS and iOS devices. · Experience with low-voltage cabling. · Active Directory or InTune administration. · Healthcare-specific IT applications (eg Epic). · Configuration, imaging and asset-tag application of desktop and laptop computers. · Inventory-control management of product prepared for delivery. · Assisting with project-based moves or installations. · Experience with IMACD (Installation, Move, Add, Change, Disposal) processes. Compensation · $17-19/hr. · Paid time off · Comprehensive benefits including Health, Dental, Vision, Life Insurance, and 401(k) · Paid training and advancement opportunities Equal Opportunity Agilant Solutions, Inc is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. All employment is decided based on qualifications, merit, and business need. Salary Description $17-19/hr.

Benefits/Perks Flexible Scheduling Career Advancement Opportunities Competitive Compensation People First Culture Company OverviewIf you have a background and skillset for IT and a determined mindset to overcome any obstacle, you'll enjoy being part of TeamLogic IT. Our team exhibits a deep-seated need to expand boundaries, flex know-how and resolve challenges with smart solutions. That's a good thing since technology is always advancing, creating an environment that's fast-paced and dynamic. When you work for a local office, you're part of a bigger entity that fosters team collaboration among hundreds of technicians across North America. SummaryThe IT Technician's role is to ensure system operation and functionality so that end users can accomplish business tasks. The objective of the IT Technician will be to respond to support requests in a timely manner, be the initial reference point for all IT support-related tickets, and ensure the satisfaction of the end-user, among other technical duties.IT Technicians are expected to display good interpersonal skills as they will interact with colleagues from various departments, executive levels, and customers daily. IT Technician I Responsibilities: Provide first contact support of incoming requests to the service desk via telephone, web portal, email to ensure courteous, timely, and effective resolution of end-user issues. Prioritize incidents and service requests according to defined processes to meet defined SLAs. Use remote tools and diagnostic utilities to aid in resolving support requests. Perform hands-on fixes at the desktop level when remote tools are not appropriate, including hardware repairs, delivery of peripherals, or other fixes as determined. Installing and configuring hardware and software components throughout various network infrastructure devices. Install antivirus software and ensure virus definitions are up to date. Perform preventative maintenance, including checking and cleaning of workstations, printers, and peripherals. Establishing good relationships with all departments and colleagues. Ensuring company safety and security standards are met. IT Technician I Requirements: College diploma or university degree in the field of Computer Science and/or 2 years equivalent work experience. Exceptional written and oral communication skills. Experience with desktop operating systems including Windows 7, Windows 10, and Mac OS. Experience with server operating systems including Server 2008, Server 2012, Server 2016 is a plus. Active Directory knowledge a plus NinjaOne RMM and Autotask PSA Experience a plus Valid Driver License and ability to drive to customer locations when required. Compensation: $35,000.00 - $41,000.00 per year Our growth isn't measured in numbers, it's an investment in aligning with the best talent. If you have a background and skillset for IT and a determined mindset to overcome any obstacle, you'll enjoy being part of TeamLogic IT. Our team exhibits a deep-seated need to expand boundaries, flex know-how and resolve challenges with smart solutions. That's a good thing since technology is always advancing, creating an environment that's fast-paced and dynamic. When you work for a local office, you're part of a bigger entity that fosters team collaboration among hundreds of technicians across North America. We're Committed to a People First Culture Our philosophy is to support small- and medium-sized businesses across the country so they perform better, grow faster and achieve more. As a result, we are constantly providing our teams with the highest level of support, training and career advancement opportunities in an industry that is constantly evolving. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to TeamLogic IT Corporate.