Relationship manager jobs in Dundalk, MD - 1,846 jobs

Accenture is a leading global professional services company that helps the world's leading businesses, governments, and other organizations build their digital core, optimize their operations, accelerate revenue growth, and enhance citizen services-creating tangible value at speed and scale. We are a talent and innovation-led company with 7 50 ,000 people serving clients in more than 120 countries. We combine our strength in technology with unmatched industry experience, functional expertise, and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions, and assets across Strategy & Consulting, Technology, Operations, Industry X, and Accenture Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients succeed and build trusted, lasting relationships. As of 2023, we have been recognized among Fortune's World's Most Admired Companies for 20 consecutive years. And that's just the beginning. Your career is about what you want to be and who you want to be. It's about bringing your skills, your curiosity, and your best true self to your work. Visit us at ****************** We Are: In today's world, business leaders want to rapidly and confidently reinvent to increase resilience, mitigate risk, and grow with sustainable value. That's where Accenture Strategy & Consulting comes in. We bring together strategic visionaries, industry experts, practitioners from across every enterprise function, business intelligence professionals, change specialists, data and AI authorities, and many other specialized skills to co-create each client's unique path to reinvention. You will be a trusted partner to business leaders, working with a diverse team of experts to deliver successful tech-enabled transformation and new kinds of value for your clients. Join our global network of people using the latest assets, platforms, and partnerships to help bring ideas to life. Strategy & Consulting is one of five services that make up one Accenture - the others are Operations, Technology, Song and Industry X Management Consulting professionals design and implement transformation programs that integrate strategy, technology, and operations to create enterprise value for clients. Accenture is growing our practice to help our clients navigate their transformational journeys. The Commercial Credit Servicing Banking Manager will be focused on supporting the development of our offerings and the delivery of consulting projects. Responsibilities include: + Industry experience within business, commercial, or corporate banking segments. + Demonstrated business and technology expertise across the end-to-end Commercial credit lifecycle spanning sales, origination, fulfillment, servicing, and portfolio management. + Support Commercial Banking Transformation programs - including strategy development, operating model changes, and technology implementations + Manage all parts of projects, from client buy-in to planning, budgeting, and execution. + Source and coordinate work from other internal workforces. + Develop our next-generation Wholesale credit technology offerings. + Become a trusted advisor for C-suite clients looking to solve critical business problems. + Drive business development to originate new client opportunities. + Build your reputation as an industry thought leader. + Travel, as required, up to 80%. Here's What You Need: + Minimum of 5 years of relevant professional services firm experience in technology or management consulting with broad experience in engagement management and business development + Minimum of 5 years of commercial credit (sales, operations, origination, servicing, portfolio management, trading) project management experience with relevant systems + A Bachelor's degree Bonus Points If You Have: + Extensive transformation strategy or operating model design experience in commercial banking. + Launched new product offerings in the banking industry. + Built next-generation analytic capabilities (e.g., GenAI, data models) for commercial banking business. + Advanced degree or financial industry certification. + Demonstrated business and technology expertise across the end-to-end Commercial credit lifecycle spanning sales, origination, fulfillment, servicing, and portfolio management. + Demonstrated experience developing and managing relationships with senior client executives. + Successful track record of leading complex management and/or technology consulting engagements across the delivery lifecycle. + Structured problem-solving and ability to simplify complex initiatives to improve execution. + Experience with Next-Gen Technologies supporting Commercial Banking (e.g., nCino , Loan IQ, AFS, ACBS) Professional Skills + Proven ability to operate within a collaborative environment. + Demonstrated commitment, teamwork, and collaboration in a professional setting; either military or civilian. + High energy level, focus, and ability to work well in demanding client environments. + Excellent communication (written and oral) and interpersonal skills. + Strong leadership, problem-solving, and decision-making abilities . + Unquestionable professional integrity, credibility, and character. What's in it for you? + You will be part of a diverse, vibrant, global Accenture community; teams pushing the boundaries of new business capabilities and emerging technologies and services, sharing their experiences and lessons learned with each other. You'll have the chance to thrive in an environment where your ideas are valued and your voice matters. + At Accenture, you will be able to work on meaningful and innovative projects, powered by the latest technologies and industry best practices such as event-driven architectures and domain driven design. + Accenture will continually invest in your learning and growth. You'll learn from and work with Accenture's certified practitioners and Accenture will support you in growing your own tech stack, sales skills, and certifications. + You'll be immersed in the design and implementation of human-centric solutions to help solve complex challenges with some of the world's largest companies. Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired in California, Colorado, District of Columbia, Illinois, Maryland, Minnesota, New Jersey, New York or Washington as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. (************************************************************ Role Location Annual Salary Range California $94,400 to $293,800 Colorado $94,400 to $253,800 District of Columbia $100,500 to $270,300 Illinois $87,400 to $253,800 Minnesota $94,400 to $253,800 Maryland $94,400 to $253,800 New York/New Jersey $87,400 to $293,800 Washington $100,500 to $270,300 What We Believe We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Accenture has the responsibility to create and sustain an inclusive environment. Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities. Read more here (*********************************************************************** Equal Employment Opportunity Statement Accenture is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Accenture is committed to providing veteran employment opportunities to our service men and women. For details, view a copy of the Accenture Equal Employment Opportunity and Affirmative Action Policy Statement (********************************************************************************************************************************************** . Requesting An Accommodation Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. If you would like to be considered for employment opportunities with Accenture and have accommodation needs for a disability or religious observance, please call us toll free at ****************, send us an email (************************************************* or speak with your recruiter. Other Employment Statements Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.

Title: Head of Customer Success Reporting to: Chief Revenue Officer can be based remotely in the US. ~30% Travel Required Company Revenue: ~$80M (targeting $250M growth trajectory) Customer Base: 125+ Health System Clients Opportunity We are seeking a results-driven and customer-obsessed Vice President of Customer Success to lead and scale our enterprise customer success organization. Reporting directly to the Chief Revenue Officer, this executive will be accountable for ensuring our clients realize maximum value from our precision care products and solutions-driving retention, expansion, advocacy, and measurable clinical and operational outcomes. As our company accelerates from $80M to $250M in revenue, the VP of Customer Success will play a pivotal role in building a world-class, data-driven, and scalable success model that aligns customer satisfaction with company growth objectives. Internal Application Deadline: Friday, December 5 Responsibilities Customer Success Strategy & Leadership Define and execute a comprehensive customer success strategy that drives retention, adoption, and expansion across the 125+ health system client base. Build and mentor a high-performing organization of account principals. Establish a clear operating rhythm and success framework that aligns customer lifecycle management with revenue growth objectives. Revenue & Retention Impact Drive net revenue retention (NRR) and gross retention (GRR) through proactive account management, executive engagement, and measurable customer outcomes. Collaborate closely with Sales, Marketing, and Product to identify upsell and cross-sell opportunities based on demonstrated customer ROI. Serve as a senior customer advocate, ensuring voice-of-customer feedback shapes roadmap priorities and service delivery. Operational Excellence Develop consistent metrics and dashboards to track customer health, usage, renewal, and NPS across the enterprise customer portfolio. Partner with the CRO, Product, and Implementation leaders to optimize customer onboarding, adoption, and renewal processes. Leverage AI-driven insights and automation to enhance the customer experience, proactively address risk, and surface new value opportunities. Create scalable playbooks for customer engagement across tiers-from high-touch strategic health systems to tech-enabled accounts. Cross-Functional Collaboration Partner with Product Management to translate customer insights into roadmap enhancements that increase adoption and stickiness. Work with Implementation teams to ensure smooth go-lives and rapid time-to-value for new deployments. Align with Finance to forecast renewals, model churn risk, and track renewal velocity. Requirements Required 10+ years of experience in Customer Success, Account Management, or Client Services within SaaS, digital health, or HCIT environments. Proven track record of leading enterprise customer success teams at scale-driving retention and growth from $50M+ to $200M+ in ARR. Deep understanding of healthcare provider operations, health system buying cycles, and value realization frameworks. Data-driven mindset with experience implementing customer success platforms and KPIs that link directly to revenue performance. Executive presence and communication skills capable of influencing C-suite stakeholders in large health systems. Inspirational leadership style with the ability to build, coach, and retain high-performing teams. Preferred Experience in AI-enabled healthcare solutions or digital engagement platforms. Bachelor's degree required; MBA or advanced degree preferred. Experience integrating customer success with product-led growth or AI-first SaaS environments is highly desirable. Attributes of the Ideal Candidate Customer Evangelist: Passionate about measurable customer outcomes and advocacy. Builder & Operator: Skilled at designing and scaling teams, systems, and playbooks for rapid growth and cross-sell. Strategic Influencer: Able to balance enterprise relationship management with operational rigor. Analytical Leader: Driven by data, with a bias toward action and continuous improvement. Collaborative Partner: Works cross-functionally to align customer success with revenue acceleration. About GW RhythmX GW RhythmX is revolutionizing healthcare through connected, AI-native intelligence that unites clinical insight, patient engagement, and system-wide care orchestration. The company combines market-leading AI precision care technology with extensive trusted patient engagement leadership to help health systems deliver the right care, at the right time, through the right clinician and channel. Its solutions are deployed across more than 150 health systems, touching more than 85M patients including 8M U.S. military veterans. The company's award-winning solutions were recognized again in 2024 by KLAS Research, Fierce Healthcare, and AVIA Marketplace. A SymphonyAI Group company, GW RhythmX leverages various firm assets, including $1B+ in R&D investment, longitudinal data related to 300 million patients, 4.4 billion total annual claims, and 1.8 million healthcare professionals at more than 3,000 facilities globally. About SymphonyAI Group SymphonyAI Group (SAIGroup) is a private investment firm building leading global enterprise AI businesses by accelerating innovation and growth. SAIGroup companies ConcertAI, SymphonyAI, and GW RhythmX deliver AI solutions that transform industries and bring value to companies, workers, healthcare professionals, and patients. The companies collectively represent a workforce of more than 4,000 talented engineers, data scientists and industry/healthcare experts. SAIGroup is backed by a $1 billion commitment from Founder and CEO Dr. Romesh Wadhwani, a noted entrepreneur and philanthropist. Learn more at *************** and follow SAIGroup on LinkedIn. Benefits When it comes to careers, our approach is simple: empower employees to do their best work and live their best professional and personal lives. Meeting the needs of a diverse group of employees across more than 30 states means offering tools to support financial, physical and emotional well-being and the choice to design what meets your needs. You'll find everything you'd expect and many things you don't: exceptionally generous paid time away from work, a variety of paid leave programs, savings opportunities with 401(k) and incentive plans, internal education programs, full array of health benefits, fitness reimbursement, cell phone subsidy, casual offices with snacks and drinks, peer recognition programs, health advocacy and employee assistance programs, chili cook-offs, pet insurance (yes, really) and so much more. Our most valuable benefit? An environment that supports YOU. The estimated pay range for this position is $200,000- $250,000 in base salary plus performance based incentives tied to retention and NRR target . Base salary is dependent on many factors including, but not limited to education, experience and skills. This range is subject to change and may be modified in the future. Get Well is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status. #J-18808-Ljbffr

A leading financial services firm in Washington, D.C. is seeking a Managing Director, Private Banker with over 15 years of experience in Private Banking. The role involves managing client relationships, advising on wealth management and financial planning, and generating new business. Candidates must hold a Bachelor's Degree and possess licensure or the ability to obtain it within 90 days. Strong client experience focus and proven sales success are necessary for the position. #J-18808-Ljbffr

Axsome Therapeutics is a biopharmaceutical company leading a new era in the treatment of central nervous system (CNS) conditions. We deliver scientific breakthroughs by identifying critical gaps in care and develop differentiated products with a focus on novel mechanisms of action that enable meaningful advancements in patient outcomes. Our industry-leading neuroscience portfolio includes FDA-approved treatments for major depressive disorder, excessive daytime sleepiness associated with narcolepsy and obstructive sleep apnea, and migraine, and multiple late-stage development programs addressing a broad range of serious neurological and psychiatric conditions that impact over 150 million people in the United States. Together, we are on a mission to solve some of the brain's biggest problems so patients and their loved ones can flourish. For more information, please visit us at ************** and follow us on LinkedIn and X. About This Role Axsome Therapeutics is seeking a Specialty Account Manager (SAM) to execute commercial activities for assigned geographies, establish relationships with customers, and ensure successful promotion of AUVELITY for major depressive disorder in adults and potential future indications. This role is field-based and will require gaining access to customers in a clinic or hospital setting while also maximizing the ability to engage through digital channels. SAMs will be responsible for product performance at a territory level and expected to be a disease category expert and product champion. The SAM will provide account management support and exhibit business knowledge of the local landscape to assess key stakeholders plus future trends within the marketplace. Job Responsibilities and Duties include, but are not limited to, the following: Proficient in both virtual and live customer engagements Develop a comprehensive and effective territory business plan aimed at achieving and exceeding quarterly & annual goals established by commercial leadership Promote within our approved labeling in a comprehensive, fair, and ethical manner that is consistent with industry specific and corporate legal and regulatory guidelines Develop strong customer relationships by better understanding the customer's needs Serve as a resource/consultant to customers and staff regarding payer policies and processes (i.e., eligibility and benefit verification, prior-authorization, and appeals/denials) Maximize use of marketing resources to maintain and develop customer relationships for the purpose of growing the customers' confidence to prescribe Axsome medications for appropriate patients Communicate territory activity in an accurate and timely manner as directed by management Provide feedback to sales and commercial leadership, colleagues, marketing, and other internal departments about changing environment and results Successfully complete all training classes in a timely manner Complete administrative duties in an accurate and timely fashion Manage efforts within assigned promotional budget Effectively collaborate across all corporate functions Attend medical congresses and society meetings as needed Ensure timely access for patients through patient services and savings programs Overnight travel as indicated by the needs of the business Additional responsibilities as assigned Qualifications / Requirements Bachelor's degree from an accredited college or university Minimum of 5 years of field customer experience and/or account management. Minimum of 3 years Healthcare Professional experience with relevant CNS experience will also meet the qualifications for this role 5 years of consistent top performance in the pharmaceutical, biotech or medical sales space Psychiatry/CNS experience strongly preferred Demonstrated experience delivering outstanding results Launch experience strongly preferred Must live in the territory's geography Experience strategizing within cross-functional teams, utilizing differential resources to achieve business goals Proven ability to successfully manage multiple tasks concurrently under aggressive timelines in a dynamic environment Comfortability with uncertainty and high expectations Patient support services experience a plus Strong digital marketing aptitude Strong interpersonal, presentation, and communication skills Frequent driving, including extended periods of time behind the wheel Prolonged sitting and standing as part of daily job functions Ability to lift and carry up to 30lbs regularly Overhead reaching required to close and secure liftgates or similar equipment Salary & Benefits The anticipated salary range for this role is $100,000 - $150,000. We encourage candidates of all levels to apply as there may be flexibility on final job title and responsibilities. The salary offer will be based on a variety of factors, including experience, qualifications, internal equity and location. Axsome offers a competitive employment package that includes an annual bonus, significant equity and a generous benefits package. Axsome is committed to equal employment opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, sexual orientation, gender identity, ancestry, citizenship, marital status, physical or mental disability, medical condition, veteran status, genetic information, or any other characteristic protected by federal, state, or local law. Axsome Therapeutics does not accept unsolicited resumes from recruiters or third-party recruitment agencies and will not pay placement fees for unsolicited candidates that are sent to hiring managers, the HR team or other Axsome team members. Only approved vendors who have been explicitly asked to support a specific search will receive access to our Applicant Tracking System to submit candidates for consideration.

About the Business Development Team The Business Development Team at FiscalNote is the key touchpoint for our client-focused approach. Our mission is to help our clients identify challenges and provide innovative, data-driven, and practical solutions to better navigate risk, opportunity, and uncertainty. We leverage our platform of software and information-services products to empower people and organizations with the right information at the right time. FiscalNote's on the Business Development Team, both experienced and new professionals, gain opportunities for learning and professional development in a diverse and innovative culture, rooted in our company values and mission. About the Position As a manager, you understand our product in a soup-to-nuts fashion and can boil down the platform offering to truly match the audience they are speaking to. Internally you keep our machine oiled, understanding how to talk across departments and how to motivate, align, and drive the organization; to surpass goals and exceed expectations. The Sales Development Representatives need to understand the power of marketing and the value of solution selling to turn general market interest into real business opportunities for FiscalNote. You will be responsible for managing a team of inside Sales Development Managers & Representatives to achieve and exceed their call scheduling objectives. About You You are motivating, empathetic, and metrics-driven. A natural mentor, you provide clear expectations, fair assessments, and constructive feedback that drives performance. You excel at fostering ambitious SDRs into high-performing business development professionals and are energized by the challenge of turning leads-both hot and cold-into tangible revenue opportunities. The base salary range for the role is $125,000 - 140,000 per year. #LI-HR1 What to Expect in this Position Lead, motivate, and evaluate a team of 30 SDRs and Managers Design and implement individualized coaching plans to strengthen performance and drive excellence Track and report on KPIs including SDR activity, meetings booked, meetings held, and opportunities created Measure and improve MQL qualification and conversion rates Develop SDRs for future leadership opportunities and broader responsibilities Collaborate closely with Sales and Marketing teams, leveraging platforms such as Salesforce, SalesLoft, Marketo, and Gong Provide hands-on mentorship and consistent guidance to SDRs What Sets You Apart Bachelor's degree in Business or related field 5+ years of experience managing and coaching SDRs and Managers Strong expertise with Salesforce and marketing automation platforms (Marketo, Pardot, Eloqua, etc.) Proven experience in prospecting, cold calling, and direct selling (preferably software or services) Demonstrated success in consistently achieving or exceeding quotas and targets Experience partnering with marketing to drive demand-generation strategies Track record of developing and promoting talent Exceptional communication, writing, teamwork, and people management skills Strong background in mentoring and coaching high-performing teams Excited about this role, but don\'t meet 100% of the expected qualifications listed above? We\'d still love for you to apply! When applying to FiscalNote, rest assured that your application is reviewed by a living, breathing human being and evaluated based on key competencies needed for success in the position. Our Recruiting team maintains awareness of all open roles which means your application may be assessed against multiple positions and we will reach out to gauge your interest in other opportunities as appropriate. Questions or concerns? Contact recruiting.team at fiscalnote dot com, we\'ll be happy to connect! As part of FiscalNote\'s commitment to creating an accessible and inclusive hiring process, we strive to provide reasonable accommodations for persons with medical conditions or disabilities that will enable their access to the hiring process. If you need an accommodation, please send an email to recruiting.team at fiscalnote dot com to let us know the nature of your request. About FiscalNote FiscalNote (NYSE: NOTE) is a leader in policy and global intelligence. By uniquely combining data, technology, and insights, FiscalNote empowers customers with critical insights and the tools to turn them into action. Home to CQ, FrontierView, VoterVoice, and many other industry-leading brands, FiscalNote helps organizations stay ahead of political and business risk. At FiscalNote, We Lead with Values Know your Audience ∙ Find the Truth ∙ Drive Alignment ∙ Level Up ∙ Own the Job ∙ Bias for Action ∙ Support the Family Company Benefits FiscalNote supports our people by enabling team members with flexibility and benefits to promote well-being and balance, ensuring all FiscalNoters can bring their authentic selves to work. We start by offering competitive salaries, retirement accounts, and equity packages to ensure we're all FN owners. Plus, our comprehensive benefits packages align with regional requirements and expectations no matter where you are located across the globe. Learn more at ***************************************** FiscalNote values diversity. We are committed to equal opportunities and creating an inclusive environment for all our employees. We welcome applicants regardless of ethnic origin, national origin, gender, race, religious beliefs, disability, sexual orientation or age. FiscalNote is an EEOC employer. FiscalNote uses E-Verify to confirm the employment eligibility of all new employees. To learn more about E-Verify, including your rights and responsibilities, please visit ********************* #J-18808-Ljbffr

Whether you are working in the Pharmacy industry looking for additional income, an established healthcare sales professional, or looking to break into Medical Sales, America's Pharmacy Group, LLC is a great opportunity for you. As a Pharmacy Relationship Manager, you will help drive the growth of our company through building and retaining customer relationships. You can even change the way healthcare is delivered to Americans. Our Pharmacy Savings Card works like GoodRx and SingleCare. With savings of up to 80% off prescriptions, we provide the highest discounts in the industry! We are now seeking Pharmacy Relationship Managers in your area!* What does a Pharmacy Relationship Manager do? Educate Pharmacy Staff about how their customers can save up to 80% on prescriptions Provide Savings Cards by engaging with medical offices and educating Office Staff about how their patients can save up to 80% on medications Create, build, and retain relationships with Pharmacy Staff and Healthcare Providers *We are currently hiring for positions nationwide. Please only submit one application, even if you are interested in multiple territories. We will discuss the location you desire during the interview process. Requirements What you need to qualify: Pharmaceutical/medical sales experience is preferred but not required Sales skills with a proven track record Exceptional interpersonal skills (building strong relationships) Excellent verbal and written communication skills Ability to work independently to oversee accounts and increase revenue Benefits Training and compensation: We include comprehensive training and ongoing coaching Great Commission! We pay commission on a per-claim basis, which means you make money every time someone uses our Pharmacy Savings Card! Monthly Bonuses

Jobs for Humanity is partnering with Empower to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located. Company Name: Empower Job Description Grow your career with a growing organization Whether they're helping people reach their long-term financial goals or providing personal wealth management strategies, every associate contributes to changing the lives of those we serve for the better. When it comes to job satisfaction, that's hard to beat. And from a personal satisfaction perspective, you'll enjoy the freedom to support causes that matter to you and experience a truly inclusive work environment. Your future starts now. As a Relationship Manager, you will be the primary relationship manager overseeing an established book of business within assigned territory. Candidate must reside in Maryland or DC area. What you will do Provide relationship management and oversee 85 small plans, generally in the $5M - $25M range. Responsible for client retention and growing our existing plans. Manage the relationship with client, including education strategies, plan review, and asset diversification. Assist the sales team on developing new business and attending finals presentations. What you will bring Bachelor's Degree in Business or related discipline. 4-7 years financial services experience. FINRA 6 & 63 registrations required within corporate-established timelines. FINRA fingerprinting required. What will set you apart Previous experience presenting to large groups and individuals . Advanced 401k, compliance, plan documentation and investment knowledge. Ability to travel the majority of the time (60-70%) via airline travel to various states, as well as using personal vehicle to go to local meetings with plan sponsors and brokers. ***Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time, including CPT/OPT.*** What we offer you We offer an array of diverse and inclusive benefits regardless of where you are in your career. We believe that providing our employees with the means to lead healthy balanced lives results in the best possible work performance. Medical, dental, vision and life insurance Retirement savings - 401(k) plan with generous company matching contributions (up to 6%), financial advisory services, potential company discretionary contribution, and a broad investment lineup Tuition reimbursement up to $5,250/year Business-casual environment that includes the option to wear jeans Generous paid time off upon hire - including a paid time off program plus ten paid company holidays and three floating holidays each calendar year Paid volunteer time - 16 hours per calendar year Leave of absence programs - including paid parental leave, paid short- and long-term disability, and Family and Medical Leave (FMLA) Business Resource Groups (BRGs) - internal networks that rally around common interest, experiences and identities such as race, ethnicity, gender, ability, military status and sexual orientation. BRGs play a vital role in educating and engaging our people and advancing our business priorities. Base Salary Range $90,500.00 - $127,850.00 The salary range above shows the typical minimum to maximum base salary range for this position in the location listed. Non-sales positions have the opportunity to participate in a bonus program. Sales positions are eligible for sales incentives, and in some instances a bonus plan, whereby total compensation may far exceed base salary depending on individual performance. Actual compensation offered may vary from posted hiring range based upon geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Equal opportunity employer • Drug-free workplace We are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to age (40 and over), race, color, national origin, ancestry, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, religion, physical or mental disability, military or veteran status, genetic information, or any other status protected by applicable state or local law. ***For remote and hybrid positions you will be required to provide reliable high-speed internet with a wired connection as well as a place in your home to work with limited disruption. You must have reliable connectivity from an internet service provider that is fiber, cable or DSL internet. Other necessary computer equipment, will be provided. You may be required to work in the office if you do not have an adequate home work environment and the required internet connection.*** Want the latest money news and views shaping how we live, work and play? Sign up for Empower's free newsletter and check out The Currency. Workplace Flexibility: Remote - Must reside within territory

Full-time Description LAC Federal is seeking a Client Engagement Manager (CEM) available in the Washington DC Metro Area. Responsibilities of this position include owning and cultivating client relationships for assigned clients through regular communication and interacting with company employees at client sites. The CEM will oversee multiple client projects at one time, proactively monitor staff performance, manage project costs, identify and pursue new business opportunities at existing clients. This position is predominately remote with an expectation of visiting client sites when needed throughout the Washington DC Metro Area. A corporate office is available in the Metro Center in downtown Washington DC and another corporate office is available in Rockville, MD. This is a full-time permanent position with benefits. We do not offer relocation for this role. Candidates must live within the Washington DC Metro Area and must have access to transportation to visit client sites on an as needed basis. Responsibilities Maintain proactive and positive relationships with assigned clients, correcting all issues related to the contract and regularly checking in on contract progress Manage all assigned employees including regular check-ins to monitor performance, recruiting efforts, employee reviews, and corrective actions Assist the recruiting team with backfilling open positions, serving as liaison between client needs and recruiting team Drive employee engagement and cultivate strong culture across company contracts Liaison between on-site clients and corporate functions (i.e. finance, HR) Manage contract deliverables by proactively managing project staff and scope of work Assist in the review and processing of timecards and invoices each month Actively identify and pursue growth opportunities at assigned agencies and support proposal efforts as needed Requirements Bachelor's Degree At least 3 years of working experience, with at least 1-2 years of experience in a client facing and federal project management role Strong interpersonal and client facing skills Ability to build relationships with federal clients and manage both on-site and remote employees Excellent organizational skills, time management and strong communication Preferred Qualifications Experience in a client facing role within the federal space Preliminary knowledge of federal contracting Strong preference for a background in libraries, archives and museums Demonstrated experience managing multiple teams and projects Business development experience Physical Requirements Ability to work for extended periods on a computer in a remote setting. Ability to sit or stand for prolonged periods while completing daily duties. Ability to lift and carry light items (up to 10-15 lbs.) as needed. Ability to travel within the Washington DC Metro Area for client site visits and meetings. Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Short Term & Long-Term Disability Training & Development EEO Statement The company and its subsidiaries are an equal opportunity employer and celebrate the population of differences and does not discriminate in its hiring/hiring practices, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law. Nothing in this job specification restricts management's right to assign or reassign duties and responsibilities to this job at any time. Critical features of this job are described under various headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. The above statements are strictly intended to describe the general nature and level of the work being performed. They are not intended to be construed as a complete list of all responsibilities, duties, and skills required of employees in this position. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

Job DescriptionDescription: Equal Employment Opportunity Statement Klik Solutions is an equal opportunity employer and complies with all applicable federal, state, and local laws prohibiting discrimination in employment. In all hiring and employment practices, Klik Solutions does not discriminate against any employee or applicant based on race, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, citizenship status, disability, genetic information, marital status, veteran status, or any other protected characteristic under applicable law. Reasonable Accommodation Policy Consistent with the Americans with Disabilities Act (ADA), Klik Solutions is committed to providing reasonable accommodations to qualified applicants and employees with disabilities. If you need assistance or accommodation due to a disability, please contact [HR contact information]. All requests for reasonable accommodation will be evaluated on a case-by-case basis in accordance with applicable laws. About Klik Solutions Klik Solutions has evolved far beyond its origins as a Managed Services Provider (MSP). Today, we are a comprehensive technology solutions provider offering a broad spectrum of services, including digital marketing, data services, software and application development and integration, compliance, security solutions, and cloud expertise. We partner with our clients to provide end-to-end technology solutions, helping them thrive in the digital era through robust IT structures, strategic digital marketing, data-driven insights, regulatory compliance, security measures, and seamless software and application integration. Position Overview The Client Relationship Manager serves as the primary relationship owner and project coordination lead for assigned client accounts. This role ensures smooth delivery of services across Managed IT, cloud, security, digital solutions, and strategic projects. The Client Relationship Manager drives proactive client communication, oversees project progress, resolves issues, and maintains account health through structured business reviews and ongoing service alignment. This position requires strong client relationship skills, project coordination ability, and the capacity to influence internal and external stakeholders. The ideal candidate thrives in a fast-paced environment, excels at communication and organization, and is committed to delivering high-quality outcomes and an exceptional client experience. Key Responsibilities Client Relationship & Account Management Serve as the primary day-to-day contact for assigned clients. Maintain ongoing communication to keep clients informed of support, project status, timelines, and expectations. Conduct Monthly Service Reviews to assess performance, SLAs, ticket trends, and service improvement opportunities. Participate in Quarterly Technical Business Reviews to align technology strategy with client business goals. Respond to and triage client escalations, ensuring timely and appropriate follow-through. Monitor account satisfaction, usage trends, risk indicators, and engagement levels; escalate issues as needed. Project & Service Delivery Coordination Lead planning, coordination, and execution of assigned client projects, ensuring scope, timelines, and deliverables are defined and achieved. Facilitate alignment between technical teams, resource managers, and leadership for project sequencing and priority setting. Track project tasks, dependencies, and timelines using standardized tools and practices. Manage small to mid-sized project budgets, schedules, risks, and deliverables. Support standardization efforts and contribute to the continuous improvement of delivery processes. Documentation, Reporting & Process Compliance Maintain accurate and timely account documentation, including communication history, service plans, agreements, and performance metrics. Create and distribute project status reports, meeting summaries, and action item logs. Leverage PSA to track client work and ensure visibility. Support compliance with operational methodologies, governance, and reporting guidelines. Growth, Retention & Value Identification Identify opportunities for expanding service adoption, improving operational maturity, or adding strategic solutions. Collaborate with Solutions Engineers and Sales on proposals, renewals, and expansion discussions. Advocate for client needs internally while balancing delivery feasibility and organizational priorities. Requirements: 2-5 years of experience in account management, project coordination, customer success, or service delivery roles; experience in MSP, technology consulting, or SaaS is highly preferred. Strong verbal and written communication skills with the ability to engage across technical and executive levels. Proven ability to manage multiple priorities and accounts simultaneously. Demonstrated experience coordinating cross-functional teams and facilitating collaborative outcomes. Preferred Skills Familiarity with service delivery frameworks and IT operating models. Strong analytical and problem-solving ability with a proactive approach to issue identification and resolution. Confidence in leading client meetings, presenting recommendations, and facilitating business reviews. Working knowledge of project management principles (Agile, Waterfall, or hybrid). Proficiency in Microsoft Office 365 (Teams, Excel, Outlook); experience with PSA/CRM/PM tools preferred (Kaseya, Smartsheet, Jira, etc.). Certifications such as CAPM, CompTIA Project+, or PMP are a plus, but not required.

Sun Life U.S. is one of the largest providers of employee and government benefits, helping approximately 50 million Americans access the care and coverage they need. Through employers, industry partners and government programs, Sun Life U.S. offers a portfolio of benefits and services, including dental, vision, disability, absence management, life, supplemental health, medical stop-loss insurance, and healthcare navigation. We have more than 6,400 employees and associates in our partner dental practices and operate nationwide. Visit our website to discover how Sun Life is making life brighter for our customers, partners and communities. Job Description: Sun Life embraces a hybrid work model that balances in-office collaboration with the flexibility of virtual work. Internal candidates are not required to relocate near an office. The opportunity: As a Client Relationship Manager (CRM), you'll be responsible for the overall relationship and financial management of a portfolio of Health & Risk Solutions (H&RS) clients, brokers, and third-party administrators (TPAs). This key strategic role focuses on building internal and external partnerships that drive long-term growth and persistency. You'll work directly with Implementation Consultants (ICs), Client Success Specialists (CSSs), and Stop Loss Specialists (SLS) to manage prospect, sold case, and renewal inventory. We're looking for someone who can make expert recommendations, find creative solutions to client problems, and bring them to resolution. How you will contribute: * Establish and maintain excellent working relationships with both internal and external partners * Partner with ICs to ensure seamless implementations, proactively addressing questions and concerns * Conduct consistent, proactive education and outreach communication with external partners * Assess, clarify, and validate customer needs, proposing innovative solutions to address unique challenges * Demonstrate success in negotiation, persuasion, and solutions-based service across departments * Oversee issue resolution, identify root causes, and participate in creating solutions * Manage the ongoing lifecycle and renewal process for your assigned block of business * Handle escalated service issues from SLS, providing creative alternatives to enhance client experience * Collaborate with Sun Life Financial personnel to meet client expectations and growth objectives * Maintain in-depth knowledge of H&RS products, services, processes, and the self-insured competitive landscape * Act as a liaison between the home office and the Distribution team * Use Salesforce to manage business and document all relevant customer and broker activities * Participate in developing CRM team processes, suggesting efficiency improvements using CI Tools * Partner with CRE on projects representing the Client Success Organization What you will bring with you: * Ability to work with a diverse range of people. * Bachelor's degree and/or 1-3 years of Group, Stop Loss, and Self-Funded insurance experience (preferred) * Exceptional communication skills and strong relationship-building abilities * Proven success in negotiation, persuasion, and solutions-based service * Strong record of effective customer service * Excellent organizational and prioritization skills * Ability to work in a fast-paced environment, managing multiple priorities * Critical thinking skills and autonomous work capability * Proficiency in Microsoft Office suite, especially Excel * Experience with CRM tools, particularly Salesforce * Strong presentation and interpersonal skills * Effective listening and note-taking abilities * Results-oriented mindset and superior collaboration skills Salary: $63,000-$94,500 At our company, we are committed to pay transparency and equity. The salary range for this role is competitive nationwide, and we strive to ensure that compensation is fair and equitable. Your actual base salary will be determined based on your unique skills, qualifications, experience, education, and geographic location. In addition to your base salary, this position is eligible for a discretionary annual incentive award based on your individual performance as well as the overall performance of the business. We are dedicated to creating a work environment where everyone is rewarded for their contributions. Not ready to apply yet but want to stay in touch? Join our talent community to stay connected until the time is right for you! We are committed to fostering an inclusive environment where all employees feel they belong, are supported and empowered to thrive. We are dedicated to building teams with varied experiences, backgrounds, perspectives and ideas that benefit our colleagues, clients, and the communities where we operate. We encourage applications from qualified individuals from all backgrounds. Life is brighter when you work at Sun Life At Sun Life, we prioritize your well-being with comprehensive benefits, including generous vacation and sick time, market-leading paid family, parental and adoption leave, medical coverage, company paid life and AD&D insurance, disability programs and a partially paid sabbatical program. Plan for your future with our 401(k) employer match, stock purchase options and an employer-funded retirement account. Enjoy a flexible, inclusive and collaborative work environment that supports career growth. We're proud to be recognized in our communities as a top employer. Proudly Great Place to Work Certified in Canada and the U.S., we've also been recognized as a "Top 10" employer by the Boston Globe's "Top Places to Work" for two years in a row. Visit our website to learn more about our benefits and recognition within our communities. We will make reasonable accommodations to the known physical or mental limitations of otherwise-qualified individuals with disabilities or special disabled veterans, unless the accommodation would impose an undue hardship on the operation of our business. Please email ************************* to request an accommodation. For applicants residing in California, please read our employee California Privacy Policy and Notice. We do not require or administer lie detector tests as a condition of employment or continued employment. Sun Life will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including applicable fair chance ordinances. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Job Category: Sales - Client Relationship Management Posting End Date: 29/01/2026

The Client Solutions Manager for Meta's Global Business Group is a strategic solution-driver who puts our customers at the core of everything we do. In this role, you will lead key client relationships, leverage analytical skills, and develop platform and product expertise to become a trusted consultant in media planning, strategy, and measurement to our Fortune 1000, multi-channel advertisers. With proven understanding of performance marketing, this role is responsible for partnering with the sales team to develop trusted relationships, drive revenue by negotiating and optimizing complex opportunities. Success in this position requires data and analytical skills that allows the individual to translate a business objective into an analysis framework, in order to provide best-in-class data-driven consultative sales approach, and the capacity to thrive in an agile, team-focused environment delivering against business goals. Minimum Qualifications * 5+ years of experience with online advertising/online media * Bachelor's Degree * Advanced experience structuring and manipulating raw data into datasets for analysis * Experience analyzing data from a variety of different sources (quantitative and qualitative), presenting the data in a clear and concise manner, and developing actionable insights * Proven track record in leveraging data, developing insight-backed hypotheses and driving learning plans to build compelling business cases * Proven track record in leveraging data to develop broader prototyping solutions for the entire team * Experience driving a book of business, increasing revenue and business performance * Experience delivering insights to both technical and non-technical audiences * Experience working across cross-functional teams * Experience influencing executives and clients * Experience navigating ambiguity with agility to effectively lead complex and changing priorities * Understanding of the technology landscape Preferred Qualifications * Experience working cross-functionally with Product teams to improve products features and functionalities * Knowledge and experience with data querying (e.g., SQL, advanced Excel/ Google Sheets) * Knowledge of statistics and experience with statistical packages such as R, SAS, or SPSS * Experience with Meta's full suite of advertising solutions * Experience with business case modeling and market/opportunity sizing Responsibilities * Act as a product & insights expert to identify and implement marketing solutions that drive measurable business results for our partners * Build and manage relationships with key clients and agency partners (media, creative, marketing partners, etc.) * Manage a book of business and drive performance through operational rigor and sales acumen, identifying upselling and cross-selling opportunities, analyzing sales data, creating targeted sales strategies * Identify and lead new business opportunities through developing and driving strategic account plans to drive investment growth * Develop narratives and recommendations from custom analyses, build presentations, and present findings to business stakeholders * Design experimentation initiatives, develop experiment tracking, analyze results and present recommendations * Serve as external product consultant educating clients and agencies on product solutions and best practices, and ultimately grow existing business partnership * Drive proactive media & measurement strategy, implementation, and optimizations to increase performance and investments * Manage account operations (e.g. troubleshooting issues, account set up, etc.) * Work and collaborate across internal cross-functional teams to project manage complex workstreams * Travel as needed About Meta Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today-beyond the constraints of screens, the limits of distance, and even the rules of physics. Equal Employment Opportunity Meta is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. You may view our Equal Employment Opportunity notice here. Meta is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, fill out the Accommodations request form.

**Client Relationship Manager, Consumer Goods** Client Relationship Managers (CRM) are key contributors to commercial side of Cognizant IT and Consulting Business. They support the Client Partner and act as business owners for assigned accounts, handling the day-to-day activities and P&L of these accounts. They proactively identify new and expansion opportunities on accounts and plan for and close the extension of existing agreements. The CRM works with delivery teams to improve backlog, optimizing the resource mix and navigating scope changes to ensure client expectations are met. They work towards establishing a positive client experience through delivery excellence. This role is a high visibility and challenging opportunity and requires high amount of commitment, eye for business, leadership skills and motivated attitude to perform well. **Key Responsibilities** + Build trusted relationships with client collaborators. + Understand the client's business, needs, and the business objectives. + Work with clients to define their problems and co-create solutions. + Drive RFPs / proactive bids with regards to renewals, extensions and expansion + Track of industry trends in consumer goods relevant to client business and bring forth proactive ideas and solutions. + Serve as the day-to-day point of contact for the clients. + Responsible for backlog growth including renewals and extensions of current engagements. + Lead the onsite project teams and ensure they understand the client environment. **Measures** A CRM's shared measures are margin, revenue, client satisfaction, & employee retention. CRM role-specific measures are renewal win rates, revenue and margin. **Required Qualifications** + Minimum 15 years of experience in a client facing role in a consulting firm or an account/engagement management role in the IT professional services offshore/outsourcing industry. + Experience handling Client P&L of $15 + million dollars including reporting and metric assessment for the account. + Deep experience in the Consumer Goods or related industries. **Preferred Qualifications** + MS or MBA degree preferred. + Strong background in a project environment and application development. + Proven track record in new business development efforts and to lead and manage multiple tasks in a dynamic environment. + Must be detail oriented and able to manage and maintain all facets of complex assignments. + Proven problem-solving abilities with the skills to identify strategic solutions to business problems with enterprise-wide implications. + Demonstrate the flexibility to work among diverse corporate environments, industries and technical and non-technical audiences. **Location:** Candidates should be within driving distance of Baltimore or Hunt Valley, MD and be open to travel as needed. In office 3 days a week. **Salary and Other Compensation** : Applications will be accepted until February 28, 2026 The annual base salary for this position is between $165,000 - $175,000 depending on experience and other qualifications of the successful candidate. This position is also eligible for Cognizant's discretionary annual incentive program, based on performance and subject to the terms of Cognizant's applicable plans. **Benefits** : Cognizant offers the following benefits for this position, subject to applicable eligibility requirements: + Medical/Dental/Vision/Life Insurance + Paid holidays plus Paid Time Off + 401(k) plan and contributions + Long-term/Short-term Disability + Paid Parental Leave + Employee Stock Purchase Plan **Disclaimer:** The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law. Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

The importance of water to the health of our world can't be overstated! As the frequency and intensity of floods, droughts and storms increases, the water industry must continue to build resiliency and lead from the front. Together with our clients, we are thinking and doing things differently to help pre-empt and prepare for what's next. Be a part of this dynamic and committed team of diverse water specialists and inspire change for your community. You'll be able to apply our powerful global network of skills and decades of experience to build positive water outcomes that respect nature and nurture communities. Who are we looking for? In response to steady growth within our Water/Wastewater business, our Southeast Region Water group is looking to bring onboard a motivated Relationship Manager to oversee the expansion of GHD's Water business in the Metropolitan Washington, DC area. As a Client Relationship Manager, you will be leading GHD pursuits of traditional and collaborative delivery projects for public clients responsible for safe and reliable water resources (drinking water, wastewater, and stormwater). Come plan and implement sales to specific, existing major accounts where growing relationships, identifying opportunities, and utilizing account management skills are critical. The role requires full knowledge of water and wastewater, along with a strong understanding of the client's objectives and challenges. In an ever-changing world, it requires creativity and innovation to stay ahead. We're seeking the curious, those who are stimulated by fresh thinking and a desire to shape our communities in new, positive ways. As part of a truly global team, working on complex and rewarding projects, you'll be at the forefront of driving change. See what the power of commitment can do for you. Working with an energetic and high performing team, this position offers a variety of duties and will see you involved in: Key Account Management: Manage and develop important customer relationships with guidance from senior colleagues, and/or manage an account team delivering day-to-day support. Customers are likely to include municipal government water and wastewater agencies, and the like. Customer Relationship Management / Account Management: Develop and implement relationship management plans for complex customer accounts to identify and build relationships with relevant decision-makers and influencers within the customer organization and to enable effective two-way flow of information and resolution of issues. Manage ongoing relationships with identified customer segments to ensure their needs are met, providing themes, summary analyses, and recommendations for changes based on customer input. Customer Needs Clarification: Set clear objectives for each sales call or meeting; tailor standard materials to make presentations to decision-makers and influencers within the customer organization; and ask relevant questions to gather information, to evaluate the customer's level of interest, and to identify and respond to areas requiring further information or explanation. Sell Customer Propositions: Use personal expertise to identify the complex standard services offered by the organization that meet the customer's needs. Present these to the customer with a clear rationale and at standard commercial terms, referring to senior colleagues where necessary to ask for concessions (e.g., price negotiation) that gain the customer's agreement. Promoting Customer Focus: Collaborate internally and work as the customer champion in cross-functional teams to build strong external customer relationships. Customer Relationship Development / Prospecting: Develop and implement a relationship management plan for potential customer accounts to identify and build relationships with relevant decision-makers and influencers within the customer organization and to enable effective two-way flow of information and resolution of issues. Customer Relationship Management (CRM) Data: Enter customer information that has been gathered through research and/or through direct customer contact into the CRM system, to ensure that the organization has quality data to enable effective customer retention and business development activities. Or ensure that team members maintain up-to-date CRM data, identifying and resolving issues. Sales Opportunities Creation: Develop a personal network within the sales territory and represent the organization at trade shows and other events to identify sales opportunities, promote the organization, and enhance its reputation. Operational Compliance: Maintain and renew a deep knowledge and understanding of the organization's policies and procedures and of relevant regulatory codes and codes of conduct, and ensure own work adheres to required standards. Or identify, within the team, patterns of noncompliance with the organization's policies and procedures and with relevant regulatory codes and codes of conduct, taking appropriate action to report and resolve these and escalating issues as appropriate. Personal Capability Building: Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching; gain or maintain external professional accreditation, where relevant, to improve performance and fulfill personal potential. Maintain an in-depth understanding of technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media. What you will bring to the team: Bachelor's or Master's Degree in Civil or Environmental Engineering. Professional Engineer (PE) license 15 + years of experience in the water, wastewater process or conveyance infrastructure field along with strong experience working with municipal clients. Proven experience working with water projects over 10 Million. Strong client focus with at least 5 years serving municipal clients (Demonstrated experience in the Washington, DC Metropolitan area a plus) A seller/doer with strong business development, proposal preparation and marketing skills. Our Hybrid Work Model: Be part of the dynamic culture! Our workplace thrives on a hybrid model, combining in-office collaboration and flexibility. Join us in the office three days a week to contribute, connect and excel in our vibrant environment. #GM-LI1 Take on some of the world's toughest challenges - with everyone at GHD backing you every step of the way. We'll give you control over your career, empower you to find innovative solutions and help you create a lasting impact. See where your commitment could take you with GHD. As a multicultural organization, we encourage individual achievement and recognize the strength of a diverse workforce. GHD is an equal opportunity employer. We provide equal employment opportunities to all qualified employees and applicants without regard to race, creed, religion, national origin, citizenship, color, sex, sexual orientation, gender identity, age, disability, marital status or veteran status.

Are you looking for a new opportunity that offers career development/training, the ability to work in a collaborative team environment, and a great work/life balance? Horizon Farm Credit is recruiting for a Relationship Manager focusing on supporting beginning farmers to join our lending team in the Blue Ridge region. Qualified candidate may work in Westminster, MD, Frederick, MD, or Chambersburg, PA, branch. This position is eligible for hybrid work schedule after 6 months of successful employment. Our ideal candidate is an organized, detail-oriented, and analytical individual with an enthusiasm to support the agricultural community. In this position, you will deliver customized financing, extraordinary customer experiences, and impactful education. You will also serve as a Grow Ahead leader to the internal regional team and externally to outside industry partners. In this role, you will focus on cultivating new and servicing existing business relationships with farmers who are starting, growing, or transitioning to a farm. This position is internally referred to as a YBS Relationship Manager. Areas of Responsibility Include: Build and maintain strong customer relationships by providing personalized service and one on-one educational support to beginning customers. Coach customers to better understand the business and financial aspects of their farm operations, setting them up for future success. Provide increasing levels of one-on-one attention to enhance the skillset of beginning borrowers, enabling them to transition smoothly into the traditional ARM portfolio. Guide customers through the approximately three-year program and create a smooth customer transition to a traditional Agricultural Relationship Manager (ARM) after program completion. Manage the rotating YBS program to help HFC expand its reach and prepare farmers for the future of agriculture. Identify new business opportunities from existing and new prospective farmers and guide them through the loan process. Demonstrate expertise in educating farmers and others in the agricultural community on business and financial management topics. May present at industry conferences/meetings, customer-facing webinars, Ag Biz Masters classes, and more. Take prospect calls and/or email inquiries from startup farmers looking for additional information on HFC products and services. Education Bachelor's degree or equivalent experience in Business Administration, Agriculture, Economics, Finance, Education or related field. Experience Generally, one to five years of relevant experience in sales, the agricultural industry, financial services, financial literacy, or as an educator in finance or a related field. Preferred Skills Proficient interpersonal relations and communication skills. Able to manage challenging customer situations. Strong knowledge of agricultural lending and related financial products and services and selling skills. Capable of managing customer relationships within the assigned portfolio under general supervision. Handles duties within the required time expectations, delivering excellent internal and external customer service. Excellent written and verbal communication skills with the ability to employ diplomacy and tact with customers and prospects while articulating the benefits of Farm Credit. Ability to spend a significant amount of time meeting with customers, prospects, and referral generators. Knowledge of agriculture preferred. Adaptable and flexible to a changing work environment. Ability to travel to/from other branch offices, customer meetings, etc., as required. Regular, predictable, and reliable attendance is required. Who are we? Horizon Farm Credit is an expert in agriculture, with over 100 years of serving rural America. As a premier rural lender, we're constantly growing and seeking new members for our team. As part of the Horizon Farm Credit team, you have the opportunity to make a difference for agriculture and rural communities. What can we offer you? We offer competitive compensation and benefits packages for full-time employees including: Medical insurance with dental and vision care options 401 (k) with significant employer matching Paid time off, holidays, and volunteer time to support work/life balance Tuition reimbursement and training opportunities Student loan reimbursement Leadership and career development opportunities Paid maternity and bonding leave Paid short-term disability Fun and inclusive work environment Salary Range: $60,700 - $75,000, depending on previous experience. Equal Opportunity Employer including veterans and individuals with disabilities.

The Client Manager partners with the Benefit Consultant and our clients to assist them with their annual renewal process, cross-sell opportunities and possible options that would enhance or meet the goals of the client. The end product of this partnership is intended to add value to the client, enabling the client to be competitive in their own industry. Client Managers must contribute to and flourish in a team environment, learn and exemplify the Collaborative Way, and engage in regular professional development. KEY RESPONSIBILITIES: Account Management: » Partner with clients throughout the renewal process, ensuring seamless communication and guidance. » Maintain regular communication with clients to address issues, answer questions, and resolve challenges promptly. » Present renewal options and strategies to clients, ensuring alignment with their business goals. » Conduct open enrollment meetings, clearly explaining and relaying benefit information to clients and their employees. » Stay informed on employee benefits trends, including plan designs, cross-sell opportunities, legislation, compliance, and emerging market trends. » Proactively identify opportunities to retain clients and achieve high client satisfaction. » Quickly assess and address client needs, providing viable solutions that exceed expectations. » Communicate effectively with internal team members regarding client issues, renewals, and proactive planning. » Foster a positive team environment by offering encouragement, mediating concerns, and promoting collaboration. » Contribute ideas for improving processes and enhancing client service. Administrative Duties: » Utilize tools and systems such as Epic, Dynamis, HRIS platforms, and Microsoft Office Suite to manage workflows and enhance efficiency. » Maintain accurate and up-to-date client records and documentation. TALENTS/STRENGTHS REQUIRED » Strong organizational skills with the ability to manage multiple priorities and tasks effectively. » Excellent verbal and written communication skills, including presentation abilities, with the capacity to engage diverse audiences such as employees, executives, and key contacts. » Able to manage a multitude of details (including paperwork); stays proactive while juggling these issues. » Proactive approach to building and maintaining client relationships. » Proficiency with business technology, including email, word processing, spreadsheets, and presentation software. KNOWLEDGE/EXPERIENCE REQUIRED » Three to five years of experience (preferred) in benefits, including a strong knowledge of both fully insured and self-insured plans, ancillary lines and current legislation. » Bachelor's degree or equivalent experience (preferred). CONTINUING EDUCATION As a condition of employment, the Large Group Client Manager must: » Pass the Maryland State Life & Health exam within the first 90 days of employment. » Fulfill Maryland State Continuing Education (CE) requirements annually. » Participate in internal training sessions and other professional development opportunities as needed. PHYSICAL REQUIREMENTS/MISCELLANEOUS » Valid Driver's License. » There are no physical requirements for the position.

Job DescriptionDescription: Responsible for the day-to-day account management for routinely/moderately complex client accounts for large group department 51+ fully insured and self-funded. Manages the assigned book of business and builds, expands, and solidifies relationships with existing clients. Objectives · Manage client processes accurately and timely: RFP, Client Set-Up, Closing Process · Complete compliance reviews accurately and timely · Communicate to clients consistently and pro-actively · Attend at least one training/seminar/workshop per quarter Essential Functions Day to day contact for client for service needs; provide administrative support to an assigned block of clients. Must have a Life and Health license. Manage client set-up, renewals, run open enrollment meetings and client meetings as needed. Take lead on designated renewals: prepare RFP, collect and review competitive proposals, prepare renewal presentation illustrating market offerings and present the Capital Services recommendations. Resolve the most complex customer service problems directly; escalate client concerns when appropriate including claims. Take the lead on overall compliance for the client to include annual compliance review and overall, Health and Welfare plan compliance. Maintain data integrity and quality with any applicable software on a timely basis. Coordinate employee communications for enrollment. Establish and preserve a solid business rapport with clients and vendors. Educate clients on applicable legislation and market trends. Contract review and negotiations. Provide Vendor Management support for client. Prepare client utilization reports for review with client. Manage and update client's benefit portals. Generate client interest in additional lines of coverage and cross selling opportunities Participate in workshops, seminars, certifications, software/hardware updates, and/or health & welfare coursework to ensure highest level of industry knowledge. Other duties as assigned. Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and/or hear. The employee frequently is required to stand; walk; and reach with hands and arms. This position requires the ability to occasionally lift office products and supplies, up to 20 pounds. Requirements: Position Type/Expected Hours of Work This is a full-time position. Typical days and hours of work are Monday through Friday, 8:30 a.m. to 5 p.m. This position requires long hours and some weekend work. Travel Travel is a requirement of this position and may involve out-of-area and overnight travel. Required Education and Experience 1. Bachelor's Degree or higher in Management, Business, or related field, with a minimum of 7-10 years professional working experience as an account manager or client service representative in the insurance (or a related) industry; or a combination of education and experience. 2. Proficient knowledge of Microsoft Windows applications and MS Office (Word, Excel, PowerPoint, Outlook). 3. Must maintain Life/Health Producer license. 4. Must possess excellent problem-solving and analytical skills and be able to translate business and technical requirements into workable solutions. 5. Must possess strong communications skills (written and verbal) with an ability to communicate directly with clients, vendors, colleagues and executive management team. 6. Must possess the ability to manage multiple timelines and complete tasks quickly within the constraints of timelines and budgets. 7. Must possess the ability to work effectively as an individual and part of a team.

description" content="LAC Federal is seeking a Client Engagement Manager (CEM) available in the Washington DC Metro Area. Responsibilities of this position include owning and cultivating client relationships for assigned clients through regular communication and interacting with company employees at client sites. The CEM will oversee multiple client projects at one time, proactively monitor staff performance, manage project costs, identify and pursue new business opportunities at existing clients. This position is predominately remote with an expectation of visiting client sites when needed throughout the Washington DC Metro Area. A corporate office is available in the Metro Center in downtown Washington DC and another corporate office is available in Rockville, MD. This is a full-time permanent position with benefits.We do not offer relocation for this role. Candidates must live within the Washington DC Metro Area and must have access to transportation to visit client sites on an as needed basis.ResponsibilitiesMaintain proactive and positive relationships with assigned clients, correcting all issues related to the contract and regularly checking in on contract progress Manage all assigned employees including regular check-ins to monitor performance, recruiting efforts, employee reviews, and corrective actions Assist the recruiting team with backfilling open positions, serving as liaison between client needs and recruiting team Drive employee engagement and cultivate strong culture across company contracts Liaison between on-site clients and corporate functions (i.e. finance, HR) Manage contract deliverables by proactively managing project staff and scope of work Assist in the review and processing of timecards and invoices each month Actively identify and pursue growth opportunities at assigned agencies and support proposal efforts as needed" /> LAC Federal - Client Engagement Manager In order to use this site, it is necessary to enable JavaScript. Here are the instructions how to enable JavaScript in your web browser. All Jobs > LAC Federal > Client Engagement Manager LAC Federal Apply Client Engagement Manager Washington, DC • LAC Federal Apply Job Type Full-time Description LAC Federal is seeking a Client Engagement Manager (CEM) available in the Washington DC Metro Area. Responsibilities of this position include owning and cultivating client relationships for assigned clients through regular communication and interacting with company employees at client sites. The CEM will oversee multiple client projects at one time, proactively monitor staff performance, manage project costs, identify and pursue new business opportunities at existing clients. This position is predominately remote with an expectation of visiting client sites when needed throughout the Washington DC Metro Area. A corporate office is available in the Metro Center in downtown Washington DC and another corporate office is available in Rockville, MD. This is a full-time permanent position with benefits. We do not offer relocation for this role. Candidates must live within the Washington DC Metro Area and must have access to transportation to visit client sites on an as needed basis. Responsibilities * Maintain proactive and positive relationships with assigned clients, correcting all issues related to the contract and regularly checking in on contract progress * Manage all assigned employees including regular check-ins to monitor performance, recruiting efforts, employee reviews, and corrective actions * Assist the recruiting team with backfilling open positions, serving as liaison between client needs and recruiting team * Drive employee engagement and cultivate strong culture across company contracts * Liaison between on-site clients and corporate functions (i.e. finance, HR) * Manage contract deliverables by proactively managing project staff and scope of work * Assist in the review and processing of timecards and invoices each month * Actively identify and pursue growth opportunities at assigned agencies and support proposal efforts as needed Requirements * Bachelor's Degree * At least 3 years of working experience, with at least 1-2 years of experience in a client facing and federal project management role * Strong interpersonal and client facing skills * Ability to build relationships with federal clients and manage both on-site and remote employees * Excellent organizational skills, time management and strong communication Preferred Qualifications * Experience in a client facing role within the federal space * Preliminary knowledge of federal contracting * Strong preference for a background in libraries, archives and museums * Demonstrated experience managing multiple teams and projects * Business development experience Physical Requirements * Ability to work for extended periods on a computer in a remote setting. * Ability to sit or stand for prolonged periods while completing daily duties. * Ability to lift and carry light items (up to 10-15 lbs.) as needed. * Ability to travel within the Washington DC Metro Area for client site visits and meetings. Benefits * Health Care Plan (Medical, Dental & Vision) * Retirement Plan (401k, IRA) * Life Insurance (Basic, Voluntary & AD&D) * Paid Time Off (Vacation, Sick & Public Holidays) * Family Leave (Maternity, Paternity) * Short Term & Long-Term Disability * Training & Development EEO Statement The company and its subsidiaries are an equal opportunity employer and celebrate the population of differences and does not discriminate in its hiring/hiring practices, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law. Nothing in this job specification restricts management's right to assign or reassign duties and responsibilities to this job at any time. Critical features of this job are described under various headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. The above statements are strictly intended to describe the general nature and level of the work being performed. They are not intended to be construed as a complete list of all responsibilities, duties, and skills required of employees in this position. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.

About the Company Founded in 2016, Pennington Partners is building a leading financial services holding company and solutions-oriented platform serving the world's most successful entrepreneurs and their families. Pennington's culture is vibrant, smart, tireless, and iconoclastic. We are intellectually curious and strive to challenge ourselves every day. We are an ensemble of the best and brightest professionals with multi-disciplinary backgrounds. We like to challenge assumptions and welcome new ideas. Our people are collegial but self-reliant. We value independent judgement as much as intellect and look for people who tend to do the right thing first, can work with limited guidance, but who also know how to ask for help. While the firm is building scale and institutional character, we value our entrepreneurial culture and flexibility. Recently winning Best Multi-family Office up to $25bn and Best Family Office - Client Service at the PAM Awards 2025. About the Position The Lead Client Relationship Officer position is one of the most critical, if not the most critical, open roles in the organization. This role is the face of Client Service excellence and engagement with our Operating Partner Families & LPs. The role will serve as the day-to-day contact for each Operating Partner Family & LP and have responsibility for the creation and delivery of monthly performance reporting, management of monthly meetings as well as diligent follow-up on any action items. Driven by data and metrics, this person will ensure the high levels of engagement with our Operating Partner Families & LPs that are critical for the firm as we continue to scale. This individual will take great pride in bringing alternative ways to enhance the lives of our Operating Partner Families as well as their wealth and long-term success. They understand how clear, concise communication combined with reliable execution and follow-through play an important part of our success as a firm. This role will bring with it someone who has a proven track record of utilizing successful CX strategies within the Private Wealth Management, RIA or Multi-Family office industries. Working with some of the most successful families in the country brings with it a commitment to Client Service excellence. What You'll Do Manage the day-to-day interactions as the Client Service owner of Pennington's Operating Partner Families and LPs across the organization. Provide leadership, guidance and development to other Client Relationship Officers across the company. Developing client service processes that improve efficiency and scale with company growth. Develop and lead an onboarding process that delights clients and sets the company up for long-term success. Team up with the Managing Director to define and implement both KPIs for the Client Service function across the firm as well as collect and measure feedback from our Operating Partner Families & LPs that will inform our engagement model. Work directly with the Leadership Team to design and implement Client Service processes that will drive high levels of engagement. Have input into both the client experience road map and performance reporting processes that add value to our Operating Partner Families & LPs. Collaborate with the Investment and Portfolio Management teams, promoting and managing Operating Partner Family & LP expectations that drive long term business results through retention. Partner with the leadership team to promote company culture and vision. Integrate cross functionally with colleagues from Finance, Operations and Compliance to ensure we are executing the billing process seamlessly Interact with the different custodial platforms that Pennington has a relationship with (Schwab, Fidelity & Pershing) to execute client service requests and orders. What We Need A minimum of 5 years of proven experience managing a Client Service team at a Private Wealth Management firm, Private Bank, RIA, Multi-Family Office, Independent Broker/Dealer or Wirehouse. A minimum of 7 years of total experience in Client Service or adjacent functions, preferably at a Private Wealth Management firm, Private Bank, RIA, Multi-Family Office, Independent Broker/Dealer or Wirehouse. Bachelor's degree in business administration, or related field, from a top College or University; Advanced degree or MBA is preferred but not required. Demonstrable competency in strategic planning, business process implementation and client service. Preferred experience in transitioning and onboarding complex clients into their firm. Outstanding organizational and leadership abilities and personal integrity. Experience managing a team of client service members, ideally across multiple regions as a player/coach. A solid grasp of the various technologies (CRM, RIA Custodial Platforms, Portfolio Management & Performance Reporting) that are used to service our Operating Partner Families & LPs. Strong aptitude in applying that technical knowledge to create business process that drives efficiency and innovation in the way we serve our Operating Partner Families & LPs. Aptitude in data analysis, business intelligence, performance metrics, data-driven decision making and problem-solving. Ability to diagnose problems quickly and pattern recognition to provide foresight into potential issues and communicate effectively with leadership and other team members. A team-player and leader who personally believes in, and is willing to champion, the Core Values of the firm. What You'll Get We offer competitive and comprehensive benefits to help you prioritize your wellness and your career development. Working with a company that leverages our Core Values: Developing One's Greatest Potential, Thinking Big, Client Obsession, Tikkun Olam (Repair Our World). Salary - Competitive compensation (base salary + target bonus) Benefits - Robust benefits package with a choice of PPO Health Insurance Plans covering medical, dental, vision, disability, and group term life insurance. Optional HSA Plan, with a $600 employer contribution. 401K Plan with employer match, commuter parking benefit, cell phone reimbursement. Health & Wellness - $100/month stipend to use on the choice of fitness, meditation classes, meal kits, CSA, and more. Oura Ring welcome gift and one-year subscription to the Oura Ring app, and Pennington welcome swag! Worldwide emergency travel assistance coverage. Paid Time Off - 15 days PTO, unlimited sick leave, bereavement leave, 11 federal holidays and 3 floating holidays. Paid maternity and paternity leave for biological and adoptive parents, plus the option to work from home after paid leave ends to extend time with your growing family, and a $4,000 childcare stipend to help you transition back to work. EQUAL EMPLOYMENT OPPORTUNITY It is the policy of Pennington Partners to ensure equal employment opportunity (EEO) for all employees and applicants for employment without regard to race, color, religion, sex, pregnancy (including childbirth, lactation, or related conditions), national origin or ancestry, age, disability, veteran status, uniformed servicemember status, sexual orientation, gender identity, status as a parent, genetic information (including testing and characteristics), or any other characteristic protected by applicable federal, state, or local law. It is Pennington Partner's policy to comply with applicable laws concerning the employment of persons with disabilities, including reasonable accommodation for applicants and employees with disabilities.

Responsible for overall Soft Services Operations functions for specific sites. Responsible for new contract start up, daily monitoring project management support. Monitor monthly reports to ensure performance compliance. Responsible for the development and management of budgets and job costs at each location. Maintains existing customer accounts, acknowledges and handles taking care of their needs, and assures their satisfaction. Maintains or extend existing customer accounts contracts and attracts and develops new accounts. **Primary Job Functions** + Provide oversight and supervision to project managers + Conduct jobsite visits and inspections; implement corrective actions, if necessary. + Monitor overall jobsite and contract performance. + Review all disciplinary actions for employees at the jobsite level + Negotiate collective bargaining agreements with unions + Provide contract support and interpretation to project managers + Negotiate contract modifications with government personnel + Review jobsite monthly reports; evaluate performance and compliance + Communicate with project managers and government representatives via e-mail and phone on a daily basis + Provide staffing estimates in support of the marketing department for potential new contracts + Assist with development of new proposals + Approve all capital expenses at jobsite level + Other duties as assigned. **Education, Experience and Certification** **Required/Preferred** **Education Level** **Description** Required Bachelors Degree Related degree **Required/Preferred** **Years of Experience** **Description** Required 3 years Experience with Operations leadership. Client engagement. Contingency planning, financial reporting and resourcing. **Required/Preferred** **License/Certification** **Description** Preferred Certification Microsoft Certifications **Knowledge, Skills, and Abilities** + Advanced communication skills written and verbally. + Ability to handle client solutions. + Advanced ability to handle high pressure environment. **Financial Responsibility** **Description** Yes 20 million in revenue annually **People Management** Does this role have to manage other people? Complete time sheets, determine goals, etc: **_Yes_** **Travel Requirements** What percentage of their role do they have to leave their base location? Base location is a specific office or home location. Up to 25%. **Disclaimer** **We maintain a drug-free workplace and perform pre-employment substance abuse testing.** J&J Worldwide Services CBRE Government and Defense Business is thrilled at the opportunity for you to apply to one of our roles. The base salary range for this position is $ $108,750 $145,000. This position may also be eligible for a wide range of competitive benefits that can include but not limited to: medical, well-being, financial planning and short-term incentives benefits. Due to compliance requirements imposed by a federal contract, this position may be filled by U.S. Persons only. U.S. Persons includes U.S. citizens, U.S. nationals, lawful permanent residents, individuals granted refugee status in the U.S., and individuals granted asylum in the U.S. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.