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Relationship manager jobs in Greensboro, NC

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  • Client Relationship Manager

    The Strickland Group 3.7company rating

    Relationship manager job in Greensboro, NC

    Join Our Team as a Client Relationship Manager - Cultivate Strong Partnerships and Drive Client Success! Are you passionate about building meaningful relationships, enhancing client satisfaction, and delivering exceptional service? We're looking for a proactive and people-focused Client Relationship Manager to join our dynamic team. In this role, you'll be the key liaison between our organization and our clients-ensuring a positive, results-driven experience every step of the way. Why You'll Love This Role 💼 Supportive Onboarding & Training: Whether you're a seasoned client manager or just starting out, we provide comprehensive training and tools to help you succeed. ⏰ Flexible Work Options: Full-time or part-time roles available with remote flexibility. 📈 Professional Growth: Clear pathways for advancement into leadership, business development, or strategic account management roles. 💰 Competitive Compensation: Base salary plus performance-based bonuses and incentives. Key Responsibilities Build and nurture strong, long-term relationships with clients. Serve as the primary point of contact, ensuring client needs are met with excellence and care. Understand client goals and collaborate with internal teams to deliver tailored solutions. Monitor client satisfaction, resolve issues, and continuously improve the client experience. Track account activity, prepare performance reports, and recommend improvements. Identify opportunities for upselling, cross-selling, and deepening client partnerships. What We're Looking For ✔ Exceptional communication and interpersonal skills ✔ Strong problem-solving and conflict-resolution abilities ✔ Organized, detail-oriented, and capable of managing multiple client accounts ✔ A service-oriented mindset with a focus on client success ✔ Experience in account management, customer service, or client relations is a plus (but not required) Perks & Benefits ✅ Paid training and continuous support ✅ Health insurance and retirement plan options ✅ Performance-based bonuses and recognition programs ✅ Advancement opportunities into senior leadership and strategic roles Ready to Make a Difference? If you're excited about building lasting client relationships and helping clients achieve their goals, we'd love to connect with you! 👉 Apply today and join us as a Client Relationship Manager-where service meets success.
    $82k-129k yearly est. Auto-Apply 44d ago
  • Salesforce (Functional or Technical Sales / Client Engagement)

    Sonsoft 3.7company rating

    Relationship manager job in Greensboro, NC

    Sonsoft , Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. Sonsoft Inc. is growing at a steady pace specializing in the fields of Software Development, Software Consultancy and Information Technology Enabled Services. Job Description At least 5 years of experience in technology consulting, enterprise or solutions architecture and architectural frameworks. At least 3 years in a Sale Support / Client Engagement Role for new or existing deployments, RFP, SOW, Sales Presentation Creation experience At least 3 years of experience in Salesforce development and implementations Skills with good command on Apex, Visual force, controllers, triggers, batch processes, APIs and web services. At least 3 years of experience in implementing CRM solutions with a minimum of 3 years Salesforce Force.com platform/Sales Cloud/Service Cloud implementations Thorough understanding on the Life Cycle of Development including Salesforce Deployment/Packaging effectively using Metadata API, ChangeSet and Ant. Best Practices understanding on Coding Standards, Deployment, Apex, VF, Salesforce Integration, Security implementations Experience on Force.com Integration Technologies (WebServices, 3rd Party tool like CastIron/Boomi) to Integrate with On-Premise systems like Siebel, OMS and Java Based Systems Complete understanding of governor limits Implement SOAP ./ REST based web services Develop Web Services classes on Force.com platform and WSDL Generation Writing Apex Classes, Visual Force Pages, Apex Triggers, Controllers, JQueries to implement complex business requirements Fluent with SOSL and SOQL , Workflows Hands on experience with Tools like Data Loader, Eclipse, SoapUI, APEX Explorer, Ant Scripts, AJAX tool kit Migration of all the Customizations including Custom Configurations, packages, and other objects from Sandbox to Production environment Customizations of Reports, Dashboards, Workflows, Approval Processes Certified Salesforce Advanced Administrator. Salesforce configuration activities like workflow rules, setting up profiles, permissions sets, sharing rules, approval process, process builder. Experience with custom reporting, modifying pages, views and dashboards Able to understand user requirements and convert them into of Salesforce.com technical requirements, system configuration Ability to work independently and as part of a team Ability to be flexible with change Good written and verbal communication skills a must Ability to work closely within a team environment Platform Dev1/2 or DEV 501 Certification SOAP implementation of the APIs both Enterprise and Partner WSDL Single Sign On Java experience is a big plus < OR > FUNCTIONAL: At least 5 years' experience in in translate functional requirements and business rules into technology solutions and develop a technical strategy, and be able to create and effectively demonstrate solutions that address customer requirements. At least 3 years in a Sale Support / Client Engagement Role for new or existing deployments, RFP, SOW, Sales Presentation Creation experience Familiarity with Salesforce latest product launches including Wave Analytics, Lightning Ability to work in team in diverse/ multiple stakeholder environment Experience and desire to work in a Global delivery environment Well versed with Configuration and customizations of objects Understanding of market. and technology trends Analytical skills Experience and desire to work in a management consulting environment that requires regular travel Experience in at least one of the following:- Certified Salesforce Advanced Administrator (Highly Desired) Salesforce configuration activities like workflow rules, setting up profiles, permissions sets, sharing rules, approval process, process builder Experience with custom reporting, modifying pages, views and dashboards Able to understand user requirements and convert them into of Salesforce.com technical..requirements, system configuration Ability to work independently and as part of a team Ability to work closely within a team environment Platform Dev1/2 or DEV 501 Certification (Highly Desired):- SOAP implementation of the APIs both Enterprise and Partner WSDL Single Sign On Java experience is a big plus At least 2 years' experience in translate functional requirements and business rules into technology solutions and develop a technical strategy, and be able to create and effectively demonstrate solutions that address customer requirements Familiarity with Salesforce latest product launches including Wave Analytics, Lightning Ability to work in team in diverse/ multiple stakeholder environment. Experience and desire to work in a Global delivery environment Well versed with Configuration and customizations of objects Qualifications Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education. At least 11 years of experience in Information Technologies. Additional Information ** U.S. Citizens and those who are authorized to work independently in the United States are encouraged to apply. We are unable to sponsor at this time. Note:- This is a Full-Time & Permanent job opportunity for you. Only US Citizen , Green Card Holder , GC-EAD , H4-EAD & L2-EAD can apply. No OPT-EAD, H1B & TN candidates please. Please mention your Visa Status in your email or resume . ** All your information will be kept confidential according to EEO guidelines.
    $101k-141k yearly est. 6h ago
  • Customer Relationship Manager

    Collabera 4.5company rating

    Relationship manager job in Greensboro, NC

    Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Job Description General knowledge about the entire loss mitigation process is necessary to manage a large portfolio of customers throughout the default servicing lifecycle. The Customer Relationship Manager (CRM) position requires expertise in loan modification. The CRM serves as a single point of contact and trusted advisor for these borrowers. Sensitivity to the nature of a distressed customer situation and professional demeanor are important attributes to possess in communicating with customers, as well as setting expectations, about loan status and possible difficult decisions up to the final resolution. The CRM will oversee broad set of activities that include managing a portfolio of loans in default, loan modifications, document validation, NPV modeling, second mortgage modifications, short sale/ DIL, and answer technical foreclosure questions. In many cases, (e.g., short sale/DIL/foreclosure) the CRM will be needed to initiate and possibly facilitate connections and dialogue between the borrower and the appropriate expert who can address specific questions and situations. The CRM will need to document notes in the customer-facing system and monitor accounts for trial payments, including lengthy repayment plans and special forbearances. The CRMs responsibilities may also include assisting with non-customer facing activities, such as pre-validation document checking, impounding, escrow, and investor approvals. Ability to clearly communicate the customer's current status and the steps that are required in order for us to make a Fair, Fast and Final decision. Demonstrated ability to meet/exceed established performance metrics, such as: resolutions, quality and other various performance metrics such as answer rate and SLA adherence. Qualifications Need someone who has experience CSR / Call center Experience and mortgage or loan or mitigation or foreclosure or default experience Additional Information To know more on this position or to schedule an interview, please contact; Jaimin Shah ************
    $67k-92k yearly est. 60d+ ago
  • Client Manager - Commercial Lines

    Trucordia

    Relationship manager job in Asheboro, NC

    Extraordinary opportunity. Exceptional experience. Sometimes in life, you find yourself in the right place, at the right time, looking at an opportunity so extraordinary it cannot be ignored. At Trucordia, our company is built on wildly successful businesses in our communities across the country, and now we've come together to create the next great insurance brokerage. We offer an unrivaled combination of people, tools and solutions, and deliver exceptional experiences and unrivaled opportunities for our employees, clients and stakeholders. We celebrate both individual successes and collective accomplishments, making sure the industry recognizes the remarkable company we're building together, as well as the impact we're having on our clients and communities. Ranked as one of the fastest-growing companies in the U.S. for three consecutive years, we have more than 5,000 team members across 200 offices across the country, who actively, genuinely care about our clients, each other and the quality of our work, and in every interaction, represent a company that people want to work for and do business with. Trucordia Values * We actively, genuinely CARE about our clients, each other and the quality of our work, and in every interaction, represent a company that people want to work for and do business with. * We COLLABORATE continuously because, together, we are more powerful and make amazing things happen for our clients and company. * We LEAD with intelligence, hunger, curiosity, energy and a future-focused attitude of "what's next"? * We are RESULT-ORIENTED, growth-focused and driven to out-perform expectations of what an insurance brokerage can achieve. * We CELEBRATE both individual successes and collective accomplishments, making sure the industry recognizes the remarkable company we're building together, as well as the impact we're having on our clients and communities. Job Description As a Commercial Lines Account Manager at Trucordia, you will assist clients and help them understand and determine their individual commercial line service needs. As a Commercial Lines Account Manager, you will perform many diverse responsibilities which ultimately help us succeed in providing extraordinary customer service to our customers. Duties and Responsibilities: * Responsible for servicing a commercial book of business - marketing, underwriting, renewal negotiation, risk analysis, consulting, problem resolution, reviewing and rating. * Maintain productive business relations and engage in extensive contact with clients, account executives and underwriters. * Ensure clients have continuous and proper coverage and advise clients of any change recommendations. * Review current policies and provide recommendations regarding placement options. * Apply knowledge of coverages and forms to research and reconcile discrepancies. * Act as a liaison between clients, carriers and internal teams to ensure comprehensive service delivery, policy accuracy and client satisfaction. Qualifications * Valid State Property and Casualty Brokers License * 3-5 years of experience in commercial lines (preferred not required) * Must possess a developing knowledge of commercial insurance markets and understand the supplemental insurance marketplace. * Ability to work well under pressure in a team environment and effectively prioritizing risks to manage concurrent workflow. * Possess excellent interpersonal skills, including listening, verbal and written communication skills with the ability to communicate effectively. * Experience with AMS360 preferred. * Bilingual (English & Spanish) (preferred not required) Additional Information Please see our company Benefits: * Medical, Dental, Vision * Life and AD&D insurance * FSA / HSA * Commuter & Child Care FSA * Cancer Support Benefits * Pet Insurance * Accident & Critical Illness * Hospital Indemnity * Employee Assistance Program (EAP) * 11 Paid Holidays * Flexible PTO * 401K Compensation: $45,000-$75,000 based on insurance industry experience Trucordia is an equal opportunity employer. We believe that every employee has the right to work in an environment that is free from all forms of discrimination. It is our policy that all decisions involving any aspect of the employment relationship such as hiring, compensation and training, promotions, transfers, discipline, and termination will be based on merit, qualifications, and abilities. Such decisions will be made without regard to age, ancestry, color, race, national origin, disability, protected medical condition, genetic information, military service, veteran status, citizenship status, religion, creed, sex, gender, gender identity, sexual orientation, pregnancy, childbirth, marital status, or any other condition, characteristic or activity protected by law. Discrimination based on any of these factors is contrary to our operating philosophy. Attention Recruitment Agencies: Trucordia does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered property of Trucordia, and we will not be obligated to pay a referral fee. This includes resumes submitted directly to hiring managers without contacting Trucordia's Talent Acquisition Department.
    $45k-75k yearly 22d ago
  • Business Relationship Manager I - Officer

    JPMC

    Relationship manager job in Greensboro, NC

    If you are customer focused, enjoy building relationships and providing financial advice to your clients, a role as a Business Relationship Manager is for you. As a Business Relationship Manager I (BRM) in Business Banking, you'll be helping to improve the lives of our clients and the well-being of their businesses through financial solutions, education, and advice. You will manage a portfolio of new and existing business clients by building relationships and providing financial advice with a focus on client experience and risk management. Job Responsibilities Acquire, manage, and retain a portfolio of 70 - 90 business clients with annual revenue of $1 - $5 million for your assigned branches; provide business deposit and cash management solutions and manage business credit opportunities up to approximately $500,000 Deliver an outstanding experience to Chase business clients by providing comprehensive and customized business banking solutions tailored to the financial needs and circumstances of their businesses Use knowledge of business, finance, banking, credit, and risk management to identify, recommend, and promote solutions that best serve the client and ensure the profitability of the portfolio Regularly conduct in-person calls with prospects, centers of influence (COIs), and existing clients at their places of business. Follow a disciplined relationship development process by identifying steps/strategies necessary to effectively maintain and build relationships. Regularly review processes and strategies with manager, making adjustments as needed Identify and pursue potential new business clients, looking for ways to cultivate long-term, primary banking relationships Identify the personal financial goals and needs of business clients; build collaborative relationships with partners across lines of business (Chase Wealth Management, Home Lending, Branch Teams) to connect clients with specialists who can help meet their financial needs Provide leadership by actively supporting your assigned branches and protect the firm by following sound risk management protocols and adhering to regulatory requirements Required qualifications, capabilities, and skills Minimum of 1 year experience in a Business Banking Relationship Management role or related business lending experience General business experience and knowledge of business credit, understanding of core business products and services with understanding of general business practices and how business needs vary by industry/market Strong communication skills with individuals at all levels, internally and externally with the ability to build relationships with clients and internal partners Balance needs of clients with associated risks and interests of the firm and recognize an issue or problem and determine when to escalate or handle independently Determine and balance priorities on a daily basis to achieve business objectives with demonstrated ability to own problems on clients' behalf and follow through with commitment Highly proficient in MS Office tools including Outlook, Excel, Word, and PowerPoint Preferred qualifications, capabilities, and skills Bachelor's degree in Finance or related field or equivalent work experience Strong current business network
    $60k-90k yearly est. Auto-Apply 60d+ ago
  • Account Manager - Iowa

    Akzo Nobel N.V 4.7company rating

    Relationship manager job in High Point, NC

    About AkzoNobel Since 1792, we've been supplying the innovative paints and coatings that help to color people's lives and protect what matters most. Our world class portfolio of brands - including Dulux, International, Sikkens and Interpon - is trusted by customers around the globe. We're active in more than 150 countries and use our expertise to sustain and enhance the fabric of everyday life. Because we believe every surface is an opportunity. It's what you'd expect from a pioneering and long-established paints company that's dedicated to providing sustainable solutions and preserving the best of what we have today - while creating an even better tomorrow. Let's paint the future together. For more information please visit ***************** 2024 Akzo Nobel N.V. All rights reserved. Territory Management The Account Manager will be responsible for overseeing and expanding sales within the Iowa Region, with frequent travel across Pella, or Demioines, specifically. Job Purpose The purpose of this role is to serve as the frontline sales representative responsible for executing the agreed-upon sales and profitability targets within the assigned territory. This includes developing new business opportunities and expanding relationships with existing customers to drive sustainable growth. As an entry point into our sales organization, the role provides hands-on exposure to our products, customers, and core business operations. The position requires travel within the Midwestern territory-primarily throughout Iowa-to support customer engagement and fulfillment of the responsibilities outlined below. Key Responsibilities The key responsibilities reflect the on-site, technical sales nature of the position, including its line-management development focus. Revised Key Responsibilities * Manage a portfolio of customers within the designated territory and execute the regional sales plan. * Conduct on-site customer visits to understand production processes, provide technical support, and identify opportunities for product improvement or new product introduction. * Screen the customer base for new opportunities, generate leads, and maintain a healthy sales pipeline. * Provide agreed-upon levels of contact, service, and support to ensure sales targets are achieved. * Monitor sales performance against targets; identify gaps, report findings, and recommend corrective actions as needed. * Collect, analyze, and report customer feedback and market insights to support product positioning and market penetration strategies. * Promote a positive company image and cultivate long-term customer relationships through proactive engagement and technical expertise. * Gain foundational experience with line-management responsibilities as part of long-term sales leadership development. * Coordinate export shipments, including order processing, shipment logistics, and collections. * Administer international sales programs and promotions in collaboration with internal stakeholders. * Support the coordination of international co-op initiatives and promotional activities. * Resolve international warranty claims in a timely and professional manner. Level of Autonomy * Independently prepare sales presentations, contracts and proposals to ensure successful outcome of transactions. * Manage claims negotiation to minimize liability. Job Requirements * Bachelor's degree preferred * Knowledge & Work Experience - Paints and coatings industry, any B2B industry environment. * 3-5 years of work experience in commercial roles, sales and key account management or sales to strategic accounts required * Fluent in English * Skills - Stakeholder management, project management, decision making, creating value propositions, drive, results orientation, customer service orientation, problem solving, communication and presentation, commercial and business acumen, basic understanding of cross functional processes and financial concepts related to sales and cost to serve * Must be able to participate and complete a qualitative and quantitative respirator fit test, and use respirator as required. Benefits/Rewards The salary range for these skills is: $79,000 to 99,000. This is the range that we in good faith anticipate relying on when setting wages for this position. We may ultimately pay more or less than the posted range. This salary range may also be modified in the future. Benefits: Medical insurance with HSA • Dental, Vision, Life, AD&D benefits • Annual bonus • 401K retirement savings with 6% company match • Sales Force Incentive • Generous vacation, personal and holiday pay • Paid Parental leave • Hybrid work for most exempt roles • Active Diversity & Inclusion Networks • Career growth opportunities on a regional and global scale • Tuition Reimbursement • Career growth opportunities • Employee referral bonus • Why AkzoNobel? At AkzoNobel, we believe in the power of innovation and the importance of continuous improvement. We offer a dynamic work environment where you can make a real impact. Join us to be part of a team that values excellence, creativity, and sustainability. At AkzoNobel we are highly committed to ensuring an inclusive and respectful workplace where all employees can be their best self. We strive to embrace diversity in a context of tolerance. Our talent acquisition process plays an integral part in this journey, as setting the foundations for a diverse environment. For this reason we train and educate on the implications of our Unconscious Bias in order for our TA and hiring managers to be mindful of them and take corrective actions when applicable. In our organization, all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability. Requisition ID: 48736 #On-site #LI-KG1
    $79k-99k yearly 16d ago
  • Multifamily Account Manager

    Munibilling

    Relationship manager job in Greensboro, NC

    Benefits: 401(k) 401(k) matching Dental insurance Employee discounts Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Wellness resources Job Title: Multifamily Account ManagerNon-Exempt: Yes Remote: Yes Department: Sales Reports To: Director of Sales Work Hours: 8:00 AM-5:00 PM ET About MuniBillingMuniBilling provides a comprehensive Electronic Bill Payment & Presentment as a Service (EBPPaaS) for public and private municipalities, homeowner associations, and property management groups. We offer both subscription and flexible managed service solutions. We are experts in modernizing billing operations. We are devoted to the success of our clients through Implementation and beyond. Headquartered in Greensboro, North Carolina, we foster an informal and collaborative environment, valuing feedback and open communication. Full-time, competitive pay, great benefits (including medical, dental, vision, and life insurance), 401 (k) with company match, and a great work environment. Role:The mission of the Multifamily Account Manager is to empower multifamily clients and Managed Service Organizations (MSOs) through proactive consulting, maximizing the value of MuniBilling Solutions and expanding the business relationship with clients. The Multifamily Account Manager will continually collaborate with all internal MuniBilling teams and external ecosystem partners to formulate strategic value improvement plans and oversee complex issues. Career Growth Opportunities:MuniBilling offers both vertical advancement within subject matter expertise domains and lateral career mobility across other disciplines within the organization Essential Functions: Serve as a functional subject matter expert on multifamily billing processes using the MuniBilling application. Continuously identify new ways to help clients maximize value from MuniBilling features and services. Develop and maintain long-term client relationships focused on driving product adoption and operational efficiency. Monitor and document client engagement scores, risk indicators, and satisfaction trends. Create action plans to convert at-risk clients into promoters; gather testimonials whenever possible. Maintain user personas to support the development of Sales and Marketing campaigns and guide service delivery alignment. Ensure clients remain informed on new product capabilities that enhance their operations. Secure statements of work or additional service contracts when beneficial to the client. Collaborate with Marketing and Sales to educate clients on opportunities to deepen their partnership with MuniBilling. Partner with Implementation teams throughout onboarding to ensure a smooth transition into live operations. Facilitate Business Reviews with key accounts. Identify and coordinate solutions for issues impacting client production operations. Lead Root Cause Analysis (RCA) efforts to ensure timely corrective actions and prevent recurrence. Advocate for continuous improvements in client billing operations. Document enhancement requests and partner with Product Management to advance MuniBilling capabilities. Provide ongoing status updates to clients on escalated issues and contracted services. Demonstrate empathy, patience, and professionalism in client interactions. Defuse emotionally charged situations with positive and solutions-oriented communication. Log client feedback and complaint details in the MuniBilling CRM/JIRA Service Manager. Track personal performance across Client Goals, KPIs, and OKRs. Competencies: Excellent verbal, written, and email communication skills. Ability to deliver both tactical end-user training and strategic planning presentations. Strong relationship-building skills with a wide range of people. Highly organized with exceptional follow-up discipline. Understanding of the multifamily utility billing industry, compliance, competitor landscape, and customer personas. Strong analytical, time management, and multitasking abilities. Critical thinking and problem-solving mindset with a passion for innovation. Adaptability in fast-changing environments and during issue escalations. Ability to influence internal teams, external partners, and client decision‑makers. Collaborative mindset for cross-functional teamwork. High emotional intelligence when working with clients and colleagues. Proficiency with desktop applications and search tools. Commitment to support team members and deliver exceptional client experiences. Supervisory Responsibilities:None Required Education and Experience: Associate degree or equivalent industry certifications, including but not limited to Project Management certification, Utility Management Certification (UMC), Effective Utility Management Certificate, Certified Apartment Manager (CAM), and Certified Property Manager (CPM). 2+ years of customer support experience managing both call and email inbound communication for a technology company, preferably a SaaS solution provider. Knowledge of usage-based billing systems and multifamily billing processes. One year of experience using an ERP/CRM type tool or commercial Helpdesk software application, such as Zendesk or HubSpot. Experience navigating complex software applications with speed and accuracy. Experience working collaboratively with client stakeholders in support of complex software applications. Skilled at soliciting feedback in both positive and challenging scenarios. Technically savvy with strong multitasking capability across systems and applications. Preferred Education and Experience: Bachelor's degree or 5+ years of customer support experience managing both call and email inbound communication for a technology company, preferably a SaaS solution provider. Familiarity with multifamily software platforms (e.g., Yardi, RealPage, Entrata, AppFolio, ResMan, MRI). Certifications such as: Certified Apartment Manager (CAM) Certified Apartment Portfolio Supervisor (CAPS) Accredited Residential Manager (ARM) Certified Property Manager (CPM) Certified Associate Project Manager or Project Manager Professional (CAPM or PMP) Prior involvement in utility expense management, conservation initiatives, or building operations is a plus. Knowledge of multifamily operations, including lease structures, resident onboarding/offboarding, rent rolls, and utility pass-through models. Affirmative Action/EEO statement MuniBilling is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. MuniBilling is proud to be a drug-free workplace. However, as a condition of employment or during employment, screening tests for alcohol and illegal drugs may be performed on applicants and employees. Other duties Please note that this job description is not intended to be a comprehensive listing of all activities, duties, or responsibilities required of the employee in this job. Additionally, duties, obligations, and activities may change at any time, with or without notice. Internal Candidates Only: Internal Candidates must meet all metrics in their current role to be considered for an internal career transition. Additionally, if the internal candidate is interested in the posted position, they must obtain approval from their immediate supervisor. This is a remote position. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. MuniBilling provides utility billing software and utility billing services to government entities, property management companies, and private utilities. Our cloud-based product is a comprehensive toolkit for utility billing and property management, providing features for clients to manage their customer information, usage and fixed billing, payment processing, and data prep for exporting to accounting systems.
    $45k-79k yearly est. Auto-Apply 2d ago
  • Entry Level Account Manager

    P&P Management Associates

    Relationship manager job in Greensboro, NC

    We're not your average direct sales and marketing firm. We're a dynamic team representing AT&T, a globally recognized telecommunications leader. We specialize in direct sales and marketing strategies to help drive customer acquisition and provide innovative solutions straight to customers while building lasting relationships. We are looking to expand our team by adding an Entry Level Account Manager to help expand our clients' horizons. As an Entry Level Account Manager, you'll represent AT&T as a trusted brand ambassador, delivering tailored solutions and top-tier customer service in a fast-moving, results-focused setting. From day one, you'll benefit from comprehensive training and continuous mentorship designed to support your professional growth and set you on the path to leadership in a Senior Account Management position. Entry Level Account Manager Responsibilities: Foster strong and lasting relationships with residential customers to understand their needs and recommend proper AT&T products and services during the sales consultation Oversee customer accounts by ensuring all information is accurate and services are activated smoothly and efficiently through continued follow-ups Learn and apply proven sales strategies to manage accounts, generate leads, and contribute directly to team sales goals Actively engage with potential customers through in-person outreach to increase account acquisition and expand the customer base Monitor and manage leads through each stage of the sales cycle, proactively scheduling follow-ups and responding to customer inquiries in a timely and professional manner Entry Level Account Manager Qualifications: Exceptional interpersonal and communication abilities, adept at quickly establishing rapport between fellow Entry Level Account Managers and AT&T customers Time management skills Detail-oriented with outstanding organizational skills Prior experience in sales, retail, hospitality, or customer service is beneficial but not mandatory Eagerness to learn, grow, and take on new challenges in a sales-driven environment Ability to excel both independently and in collaborative team settings If you're a motivated self-starter with strong people skills and a passion for growth, we want to hear from you! This is a performance-based position with unlimited commission potential-your earnings reflect your drive, not a salary cap. Annual compensation figures are based on average earnings in the role.
    $45k-79k yearly est. Auto-Apply 15d ago
  • Account Manager

    Certified Laboratories 4.2company rating

    Relationship manager job in Greensboro, NC

    Certified Group is a leading North American provider of laboratory testing, regulatory consulting, and certification & audit services. The Certified Group of companies includes Food Safety Net Services (FSNS), Certified Laboratories, EAS Consulting Group, and Labstat International Inc. The Certified Group provides analytical testing and regulatory guidance services in the food & beverage, dietary supplements & NHP, cosmetics, OTC, personal care, tobacco, cannabis, nicotine, and hemp industries. We are currently looking for an Account Manager to join our growing team! JOB SUMMARY The Account Manager is responsible for pursuing & maintaining new and incremental business for mid-tier clients in their assigned territory, supporting laboratory/regional sales efforts, proactively generating qualified leads for the sales division to execute into revenue & providing an interface between sales and laboratory departments including marketing and client services. The Account Manager will have significant interaction with internal and external clients, both managing their own account base & supporting the sales department in processing client information, quotes, client onboarding, business reviews, regional tradeshows and other service related functions. ESSENTIAL RESPONSIBILITIES * Handle and/or field technical inquiries regarding an extensive range of testing services & value add via phone or e-mail regarding specific analyses for clients. Capture their requests for testing, turnaround time, methods, results, questions and pricing. * Pursue & maintain new and incremental business for small to mid-tier clients in their assigned territory, or, as specified by the Sales Leader. * Determine pricing and other information necessary for analysis and programs with the Sales Leader and make independent decisions when possible. * Prepare & update quotes for potential and current clients. * Distribute details for submitting samples and all on-boarding documents to clients and distribute on-boarding documents to internal departments. * Follow up with clients as to when they may send samples and if they need any other assistance. * Travel to applicable tradeshows & sales meetings/business reviews as directed by the Sales Leader and for the specific accounts the Account Manager is maintaining. * Manage requests for setting up testing & courier services, create & update sample submittal forms and request and train clients to use the FSNet portal or CertLabLink as needed. * Track all new proposals, requests, emails and phone calls within Sales Force & assist Regional Sales Team with their Salesforce efforts. * Actively use Sales Force for tracking leads, opportunities and contacts. * Perform confidential administrative functions and special projects as assigned by the Sales Leader. * Proactively respond to routine external correspondence and produce timely and accurate follow-up of open and action items. * Assist the Sales Leader by responding to client calls, emails or special project requests in a timely fashion as circumstance dictates. * Conduct business reviews for the accounts assigned - and assist in organizing client meetings at regional laboratories. * Assist in marketing activities targeted to specific industries and/or trade groups. * Carry out all responsibilities in accordance with the organization's policies, standard operating procedures and best practices. * Other duties as required. SUPERVISION * This position has no supervisory responsibilities MINIMUM QUALIFICATIONS * Bachelor's degree in Food Science, Microbiology or related field. * Must have experience working with CRM, Sales Force. * Five years' experience in client services or related function. * Strong interpersonal, verbal and written communication skills. * Ability to interact and communicate with individuals at all levels of the organization. * Excellent proof-reading skills, be detail oriented and possess excellent follow-up skills. * Excellent working knowledge of MS Word, Excel, and Outlook. * Exceptional ability to organize and prioritize work. * Strong attention to detail, accuracy, and execute timely results. * Ability to motivate a team and foster effective teamwork. * Ability to work productively in a remote or office setting. * Active listening - giving full attention to what other people are saying, taking time to understand the points and asking questions. * Excellent computer skills. * Experience working in a productive environment, handling large volumes of work accurately and within established time lines. * Strong customer orientation and ability to foster long term customer relationships. PHYSICAL DEMANDS * Sitting for extended periods of time * Dexterity of hands and fingers to operate a computer keyboard, mouse and to handle other * communications/computer components * Occasionally lift and/or move up to 25 pounds. * Extensive car and air travel * Potential exposure to odors, fumes, airborne particles, hazardous chemicals, and microbiological pathogens * Polished presentation skills including PowerPoint presentations and all ancillary materials. * Use of online prospecting software and/or websites. * Microsoft Office proficient. BENEFITS: * Progressive 401k Retirement Savings Plan * Employer Paid Short- Term and Long-Term Disability, and Life Insurance * Group Medical * Tuition Reimbursement * Flexible Spending Accounts * Dental * Paid Holidays and Time Off Certified Group values diversity in its workforce. The company is firmly committed to a policy of Equal Opportunity and will administer its policies in a manner that treats each employee and applicant for employment on the basis of merit. Certified Group will take affirmative action to seek out qualified applicants without regard to race, color, religion, sex, national origin, age, handicap, or veteran status.
    $47k-76k yearly est. 4d ago
  • Business Banking Relationship Manager-Winston-Salem NC

    Bank of America 4.7company rating

    Relationship manager job in Winston-Salem, NC

    At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for providing comprehensive financial solutions to small businesses with annual revenues up to $20 million while actively managing and deepening relationships with high value and opportunity clients. Key responsibilities include supporting growth of the profitability of the small business customer base, identifying, developing, and driving results, and acquiring new client opportunities through prospecting, networking, and developing external referral sources. Job expectations include opening core small business accounts while adhering to procedural guidelines. Responsibilities: Manages the end-to-end client journey to deliver on client needs and drive sales opportunities while mitigating risk Identifies and refers specialized small business opportunities and solutions to clients while conducting small business relationship reviews Delivers a branded customer experience within aligned sales portfolios by being in the field a minimum of 80% of the time Fosters relationships with key partners such as Merchant, Practice Solutions, Treasury, and Business Banking to increase small business opportunities Leverages knowledge of credit to advise small business owners on solutions, services, and digital capabilities that help them meet their short and long-term business goals Supports execution of the sales delivery model to achieve targeted performance and growth of the bank's Small Business segment Coaches, develops, guides, and delivers feedback to associates and clients while embodying a client and employee-centric culture Required Qualifications: · Has proven success in consultative sales in financial services or in business-to-business sales · Ability to demonstrate examples of improving specific businesses financial outcomes by interpreting financial statements and recommending specific levers · Is passionate about outside sales and enjoys spending time prospecting · Wants to enhance existing relationships and exceed sales goals · Can analyze financial conditions of clients and industry trends · Can understand and interpret financial statements and cash flow analysis · Has excellent communication skills and demonstrated leadership ability · Enjoys partnering and negotiating with a team of bank employees to solve client issues · Demonstrated management of a client portfolio with focus on relationship development and deepening · Thorough knowledge of small business financial products and services · Familiarity with CRM platforms and other banking systems Desired Qualifications: Community leadership Strong computer skills with an ability to multitask in a demanding environment Undergraduate degree in business, finance or economics preferred or seven years relevant work experience Skills: Client Experience Branding Client Management Client Solutions Advisory Customer and Client Focus Pipeline Management Credit Documentation Requirements Financial Analysis Oral Communications Prioritization Written Communications Coaching Interpret Relevant Laws, Rules, and Regulations Prospecting Risk Management. Minimum Education Requirement: High School Diploma/GED or equivalent work experience Shift: 1st shift (United States of America) Hours Per Week: 40
    $44k-76k yearly est. Auto-Apply 35d ago
  • Account Manager

    Campus Life & Style 4.2company rating

    Relationship manager job in Greensboro, NC

    At CLS Living, our mission is simple: to deliver an unparalleled resident experience and foster an exceptional workplace environment. We are committed to building a world-class team of passionate individuals who thrive in a culture of positivity, creativity, and continuous growth. Each day brings new opportunities to innovate, lead, and make a meaningful impact. We take pride in our vibrant, design-forward communities and in the devoted teams who manage them with care and integrity. Our success starts with our people-and when our team thrives, our residents do too. Company Benefits & Perks We believe in rewarding our team with benefits that support both personal and professional well-being: Generous Paid Time Off (PTO) 401(k) with Company Matching Comprehensive Health, Dental, and Vision Insurance Health Savings Account (HSA) & Flexible Spending Account (FSA) Life Insurance & Parental Leave Employee Assistance Program (EAP) Relocation Assistance Professional Development & Advancement Opportunities Supportive, Fun, and Flexible Work Environment Access to an Unmatched Company Culture that values individuality and innovation Responsibilities The Job At-A-Glance CLS Living is seeking a dynamic Account Manager to join our passionate and performance-driven team. This is an excellent opportunity for an experienced Leasing Agent who is ready to take the next step and gain broader exposure to all aspects of property management. The Account Manager plays a key role in supporting property operations, leasing success, financial performance, and resident satisfaction. Key Responsibilities Leadership & Team Support Support the General Manager in building a high-performing, motivated, and professional team. Contribute to a positive, collaborative office environment that delivers exceptional customer service to prospects and residents. Help implement and improve systems, procedures, and standards to enhance operational efficiency and reduce expenses. Maintain open and effective communication with the General Manager to support smooth property operations. Assist with any additional duties as needed to support the team and property success. Property Administration Support efforts to build and maintain strong relationships with the school, community organizations, and local businesses. Participate in local outreach efforts, including on-campus and community events, to boost awareness and leasing performance. Collaborate with the Leasing Manager and team to ensure all marketing opportunities are fully leveraged. Assist in keeping all marketing materials, websites, and listings accurate, professional, and up to date. Financial Performance Maintain property occupancy at or above 99% and ensure collections are at or above 98% of potential income. Support NOI goals through diligent cost control, income generation efforts, and strong budget oversight. Oversee collections and ensure delinquencies remain below 2% of total income. Maintain accurate resident ledgers and ensure all financial transactions are correctly reflected in property management software (e.g., Entrata). Process leases, perform regular audits, and manage vendor payments and accounts payable to ensure accurate billing and property compliance. Customer Experience & Sales Provide first-class service to residents, prospects, parents, and community partners. Promote a welcoming, professional office environment that reflects the CL&S brand and values. Actively network with university officials, student organizations, and local stakeholders to strengthen community partnerships. Support the leasing team in showing and leasing apartments. Help the team stay informed on market trends and competitors to maintain an edge in the local market. The activities listed above may not be all inclusive. Qualifications Who You Are We're looking for someone who thrives in a fast-paced, hands-on environment and who sees every challenge as an opportunity to improve the resident experience. The ideal candidate will: Be a passionate mentor and team builder, invested in the growth and development of others. Act as an ambassador of the Campus Life & Style culture, bringing energy, pride, and leadership to the community. Have a personal drive to excel, grow within the company, and take ownership of their role. Possess an entrepreneurial spirit, always looking for innovative ways to enhance operations, resident satisfaction, and property performance. Demonstrate a solutions-first mindset, handling challenges with professionalism and integrity. Qualifications: Bachelor's degree preferred; or 2-4 years of experience in student housing or a similar property management setting; or an equivalent combination of education and experience. Strong accounting skills and comfort with financial software. Proficiency in property management platforms (Entrata preferred) and Microsoft Office Suite. Working knowledge of Fair Housing regulations and industry best practices. We conduct criminal background and drug screening. CLS Living is very proud to be recognized as a certified Great Places to Work company. CLS Living LLC is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment. Pay Range USD $20.00 - USD $20.00 /Hr.
    $20 hourly Auto-Apply 24d ago
  • Business Development Officer III

    Fidelity Bank of North Carolina 4.1company rating

    Relationship manager job in High Point, NC

    Supports the Bank's mission to be the best bank in the markets we serve through effective sales and service leadership, targeted business development efforts, and community involvement. The Business Development Officer is responsible for developing and managing business banking relationships in accordance with Fidelity Bank's core values and business principles in an assigned area. The incumbent assists with accomplishing the area's business objectives including business development strategies, sales efforts, and market expansion. The focus is on loan production and deposit growth. Level Determination - The Bank segments its' markets into 4 market categories (Expansion, Growth, Core and Established) and certain positions within the Bank have levels within that role to differentiate goals by market type and level of responsibility within the Bank. PRINCIPAL ACCOUNTABILITIES: Time: Description: 34% BUSINESS DEVELOPMENT AND QUALITY CUSTOMER SERVICE: * Achieves annual deposit, loan and referral sales results by developing new client relationships through networking with existing customers, leveraging COIs and making prospecting calls. * Interview potential loan customers and process loan requests. * Create a Personal Business Development Plan for designated area. Include prospect list on predetermined profitable business and retail relationships. * Partner closely with the Branch Manager to ensure consistent and quality relationship building and quality commercial and consumer referrals between BDO and Branch Manager. * Develop partnership with Branch Manager and associates in order to cultivate a positive referral process. * Represent the Bank within the community by developing and promoting additional business. Serve as an officer with at least one community organization. * Meet production and performance goals. 33% CREDIT QUALITY/LOAN YIELD/PORTFOLIO MANAGEMENT: * Thoroughly analyzes credit risks, including the purpose of the credit, source of repayment, collateral, financial history, terms, and conditions. * Analyze loan applications, financial statements, and base credit decisions on Bank Loan Policy. * Ensure ongoing credit quality by monitoring loans, managing past dues and watchlist loans. * Minimize Loan losses and exceptions through effective documentation, underwriting, timeliness, and relationship building. * Ensures profitability by maintaining average loan yield objectives. * Manages a portfolio of commercial loans. Prepares credit packages for review and approval by credit partners. * Perform loan-servicing duties to ensure conformity with loan terms and conditions. * Assists with timely collection of loan delinquencies. * Manage and enhance the growth of a quality loan portfolio with a focus on business lending. 33% OPERATIONAL RISK/COMPLIANCE: * Ensures adherence with Bank policies and procedures and regulatory guidelines. * Minimize Loan losses and exceptions through effective documentation, underwriting, timeliness, and relationship building. BASIC QUALIFICATIONS: Bachelor's degree with 6 years of experience in commercial lending, credit, and business development or an equivalent combination of education and experience. ADDITIONAL QUALIFICATIONS: * Possess in-depth knowledge of commercial lending, including the ability to evaluate cash flow and collateral. * Advanced financial analysis, strong credit underwriting, and analytical skills. * Ability to handle confidential and proprietary information. * Excellent communication skills, oral and written. * Thorough understanding of loan laws and regulations. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Affirmative Action/Equal Opportunity Employer
    $34k-40k yearly est. 38d ago
  • REVELxp - Account Manager, Rhino Winston-Salem

    Revelxp

    Relationship manager job in Winston-Salem, NC

    Job DescriptionDescription: REVELXP is a premier sports hospitality company. We work with hundreds of college and professional teams and major sporting events to deliver exceptional fan experiences, including full-service tailgates, premium hospitality events and exclusive ticket packages. In addition to managing fan experience offerings, we also provide comprehensive hospitality solutions to our team and event partners with event staffing, event management, premium hospitality management and venue installations. We are growing at a rapid pace and are looking for goal-oriented, purpose driven, high-energy individuals to join our team! We created REVELXP to reimagine and redefine game day with memory-making experiences that ignite fan passion, drive attendance, and build loyalty for sports and entertainment brands across the world. We believe that sports play a powerful, community building part in society and we work with the purpose of amplifying the social experience around gameday. This is why jobs here at REVELXP offer countless ways to create memorable experiences - from hospitality to operations to revenue generation. Our fast-paced, fun environment is what helps us create true partnerships with the professional sports properties we work alongside. The REVELXP team seeks to grow with innovative self-starters who want to be a part of reshaping fan experiences across the nation. We operate along a core set of values that set us apart in how we work and who is a great fit for our team: service, entrepreneurship, and joy. The Account Manager's main responsibility will be to recruit local staff, hire qualified individuals, train them based on our company standards, and manage both them and the event operations at the venue on the event day. Your focus will be to satisfy the full deployment request by your client(s) at your local account for every event assigned to your team. In addition, you will help manage the full-time and/or the hourly full-time account management staff in your office to accomplish your goals. This position will involve night and weekend work and the potential for some travel. This is not a sales role. DUTIES AND RESPONSIBILITIES Primary duties to include, but not limited to the following: Provide leadership to all the staff at your account. Both in the office and at events. Communicate regularly with the REVELxp Staffing Operations Management Team to provide regular updates on your accounts Internal & External account operations. Build, maintain, and nourish constructive relationships with your clients. Be able to both give and receive all types of feedback in a professional manner. Lead large-scale staff training to both company and client's venue standards. Venue Breakouts, Emergency management, Customer Service, Positive Team Environment, and Staff Job Duties are common topics among others that will be addressed. Create and track all event invoices at your account while using our workforce management solution system, ABI MasterMind. Ensure compliance with all company administrative policies and procedures. Manage your account's budgets, reporting, invoicing, onboarding processes, time processes, and communication for all clients and groups within your account NOTE: This is NOT a sales job. WORKING CONDITIONS Position functions under the direct supervision of the Assistant Vice President of REVELXP. Position functions with a significant independence in the management of day-to-day duties and responsibilities. Longer hours/days are necessitated by large events and significant training sessions. Frequently required to work, evenings, weekends, and holidays as scheduled. Must be able to move in a quick, energetic manner. Long periods of standing and constant movement around the event venue are expected on event days. Long periods of sitting while on the phone and the computer are common on office days. Requirements: Requirements Bachelor's degree required and a minimum of two years of large-scale sports & event management experience or collegiate/professional football experience required. Must show proven leadership and effective communication experience in managing large groups of people in a fast-paced environment. Previous football operations (or large event) experience required. Lead by example professionally and personally. Have excellent verbal and written communication skills. Speaking in front of large groups, as conducting training will be required. Be computer literate and have working knowledge in Microsoft Word and Excel. Be able to respond to change in a positive and productive way. Exhibit an emphasis on customer service. Demonstrate organization and attention to small, yet critical, details. Be able to handle multiple tasks. Must have excellent problem solving and negotiation skills.
    $45k-78k yearly est. 14d ago
  • Account Manager

    Job Listingsallied Universal

    Relationship manager job in Whitsett, NC

    Allied Universal , North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Job Description Allied Universal is hiring an Account Manager. As an Account Manager, you are the driving force behind daily security operations, ensuring the safety and well-being of the people and places you protect. You will lead from the front-guiding, developing, and motivating your team of security officers and supervisors to deliver exceptional service. This is your opportunity to lead with purpose, make a real impact, and create a safer environment for those who count on you. Full Time $54,000 yearly Must have resume Must have previous management experience Why Join Allied Universal? Career Growth: Opportunities to advance within a global leader in security services Impactful Work: Play a vital role in protecting people, property, and businesses Supportive Team: Work with caring professionals dedicated to safety and excellence RESPONSIBILITIES: Manage scheduling: Leverage AI-powered technology to effectively schedule security officers, meeting client contract hours while minimizing unbilled overtime Lead and Develop Security Teams: Hire, coach and manage security officers and supervisors while overseeing payroll, performance, and employee relations Enhance Client Relationships: Serve as the primary point of contact for clients, ensuring high-quality service that protects people and property Handle Security Incidents and Emergencies: Respond to escalated issues professionally, coordinating with clients and internal teams Direct Compliance and Security Operational Excellence: Oversee training, safety, and site operational standards as well as managing inventory (uniforms, equipment, and other essential supplies) QUALIFICATIONS (MUST HAVE): High school diploma or equivalent Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment Valid driver's license if driving a company vehicle, or personal vehicle while conducting business Minimum of two (2) years of experience in business operations, security management, or supervising teams in a fast-paced environment Experience in leading, developing, and retaining a dynamic team while building positive client relationships Knowledge of emergency preparedness, physical security protocols, risk assessments, and law enforcement coordination Proven ability to evaluate situations, make sound independent decisions, and resolve conflicts in an efficient manner Proficiency in web-based applications and computer systems, including Microsoft Office Ability to communicate effectively with clients and employees while managing multiple projects and driving operational excellence Financial acumen; able to manage staffing levels while minimizing non-billed overtime and managing turnover costs; planning and organizing skills to control costs related to inventory (uniforms, equipment, etc.) PREFERRED QUALIFICATIONS (NICE TO HAVE): College degree in Business Administration or a law enforcement-related field Law enforcement, military, and/or contract or proprietary security services, or facility management experience American Society of Industrial Security (ASIS), International Certified Protection Professional (CPP) certification Previous payroll, billing, or scheduling experience Aptitude with security systems: CCTV, access control, and badge administration Graduate of certified public safety academy (e.g., Law Enforcement, Firefighter/Paramedic, Corrections Officer) BENEFITS: Medical, dental, vision, basic life, AD&D, and disability insurance Enrollment in our company's 401(k)plan, subject to eligibility requirements Eight paid holidays annually, five sick days, and four personal days Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law. Closing Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: *********** If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: ***********/offices. Requisition ID 2025-1479479
    $54k yearly Auto-Apply 38d ago
  • Account Manager

    Security Director In San Diego, California

    Relationship manager job in Whitsett, NC

    Allied Universal , North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Job Description Allied Universal is hiring an Account Manager. As an Account Manager, you are the driving force behind daily security operations, ensuring the safety and well-being of the people and places you protect. You will lead from the front-guiding, developing, and motivating your team of security officers and supervisors to deliver exceptional service. This is your opportunity to lead with purpose, make a real impact, and create a safer environment for those who count on you. Full Time $54,000 yearly Must have resume Must have previous management experience Why Join Allied Universal? Career Growth: Opportunities to advance within a global leader in security services Impactful Work: Play a vital role in protecting people, property, and businesses Supportive Team: Work with caring professionals dedicated to safety and excellence RESPONSIBILITIES: Manage scheduling: Leverage AI-powered technology to effectively schedule security officers, meeting client contract hours while minimizing unbilled overtime Lead and Develop Security Teams: Hire, coach and manage security officers and supervisors while overseeing payroll, performance, and employee relations Enhance Client Relationships: Serve as the primary point of contact for clients, ensuring high-quality service that protects people and property Handle Security Incidents and Emergencies: Respond to escalated issues professionally, coordinating with clients and internal teams Direct Compliance and Security Operational Excellence: Oversee training, safety, and site operational standards as well as managing inventory (uniforms, equipment, and other essential supplies) QUALIFICATIONS (MUST HAVE): High school diploma or equivalent Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment Valid driver's license if driving a company vehicle, or personal vehicle while conducting business Minimum of two (2) years of experience in business operations, security management, or supervising teams in a fast-paced environment Experience in leading, developing, and retaining a dynamic team while building positive client relationships Knowledge of emergency preparedness, physical security protocols, risk assessments, and law enforcement coordination Proven ability to evaluate situations, make sound independent decisions, and resolve conflicts in an efficient manner Proficiency in web-based applications and computer systems, including Microsoft Office Ability to communicate effectively with clients and employees while managing multiple projects and driving operational excellence Financial acumen; able to manage staffing levels while minimizing non-billed overtime and managing turnover costs; planning and organizing skills to control costs related to inventory (uniforms, equipment, etc.) PREFERRED QUALIFICATIONS (NICE TO HAVE): College degree in Business Administration or a law enforcement-related field Law enforcement, military, and/or contract or proprietary security services, or facility management experience American Society of Industrial Security (ASIS), International Certified Protection Professional (CPP) certification Previous payroll, billing, or scheduling experience Aptitude with security systems: CCTV, access control, and badge administration Graduate of certified public safety academy (e.g., Law Enforcement, Firefighter/Paramedic, Corrections Officer) BENEFITS: Medical, dental, vision, basic life, AD&D, and disability insurance Enrollment in our company's 401(k)plan, subject to eligibility requirements Eight paid holidays annually, five sick days, and four personal days Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law. Closing Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: *********** If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: ***********/offices. Requisition ID 2025-1479479
    $54k yearly Auto-Apply 38d ago
  • Customer Relationship Manager

    Collabera 4.5company rating

    Relationship manager job in Greensboro, NC

    Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Job Description General knowledge about the entire loss mitigation process is necessary to manage a large portfolio of customers throughout the default servicing lifecycle. The Customer Relationship Manager (CRM) position requires expertise in loan modification. The CRM serves as a single point of contact and trusted advisor for these borrowers. Sensitivity to the nature of a distressed customer situation and professional demeanor are important attributes to possess in communicating with customers, as well as setting expectations, about loan status and possible difficult decisions up to the final resolution. The CRM will oversee broad set of activities that include managing a portfolio of loans in default, loan modifications, document validation, NPV modeling, second mortgage modifications, short sale/ DIL, and answer technical foreclosure questions. In many cases, (e.g., short sale/DIL/foreclosure) the CRM will be needed to initiate and possibly facilitate connections and dialogue between the borrower and the appropriate expert who can address specific questions and situations. The CRM will need to document notes in the customer-facing system and monitor accounts for trial payments, including lengthy repayment plans and special forbearances. The CRMs responsibilities may also include assisting with non-customer facing activities, such as pre-validation document checking, impounding, escrow, and investor approvals. Ability to clearly communicate the customer's current status and the steps that are required in order for us to make a Fair, Fast and Final decision. Demonstrated ability to meet/exceed established performance metrics, such as: resolutions, quality and other various performance metrics such as answer rate and SLA adherence. Qualifications Need someone who has experience CSR / Call center Experience and mortgage or loan or mitigation or foreclosure or default experience Additional Information To know more on this position or to schedule an interview, please contact; Jaimin Shah ************
    $67k-92k yearly est. 6h ago
  • Client Manager - Commercial Lines

    Trucordia

    Relationship manager job in Asheboro, NC

    Extraordinary opportunity. Exceptional experience. Sometimes in life, you find yourself in the right place, at the right time, looking at an opportunity so extraordinary it cannot be ignored. At Trucordia, our company is built on wildly successful businesses in our communities across the country, and now we've come together to create the next great insurance brokerage. We offer an unrivaled combination of people, tools and solutions, and deliver exceptional experiences and unrivaled opportunities for our employees, clients and stakeholders. We celebrate both individual successes and collective accomplishments, making sure the industry recognizes the remarkable company we're building together, as well as the impact we're having on our clients and communities. Ranked as one of the fastest-growing companies in the U.S. for three consecutive years, we have more than 5,000 team members across 200 offices across the country, who actively, genuinely care about our clients, each other and the quality of our work, and in every interaction, represent a company that people want to work for and do business with. Trucordia Values We actively, genuinely CARE about our clients, each other and the quality of our work, and in every interaction, represent a company that people want to work for and do business with. We COLLABORATE continuously because, together, we are more powerful and make amazing things happen for our clients and company. We LEAD with intelligence, hunger, curiosity, energy and a future-focused attitude of “what's next”? We are RESULT-ORIENTED , growth-focused and driven to out-perform expectations of what an insurance brokerage can achieve. We CELEBRATE both individual successes and collective accomplishments, making sure the industry recognizes the remarkable company we're building together, as well as the impact we're having on our clients and communities. Job Description As a Commercial Lines Account Manager at Trucordia, you will assist clients and help them understand and determine their individual commercial line service needs. As a Commercial Lines Account Manager, you will perform many diverse responsibilities which ultimately help us succeed in providing extraordinary customer service to our customers. Duties and Responsibilities: Responsible for servicing a commercial book of business - marketing, underwriting, renewal negotiation, risk analysis, consulting, problem resolution, reviewing and rating. Maintain productive business relations and engage in extensive contact with clients, account executives and underwriters. Ensure clients have continuous and proper coverage and advise clients of any change recommendations. Review current policies and provide recommendations regarding placement options. Apply knowledge of coverages and forms to research and reconcile discrepancies. Act as a liaison between clients, carriers and internal teams to ensure comprehensive service delivery, policy accuracy and client satisfaction. Qualifications Valid State Property and Casualty Brokers License 3-5 years of experience in commercial lines (preferred not required) Must possess a developing knowledge of commercial insurance markets and understand the supplemental insurance marketplace. Ability to work well under pressure in a team environment and effectively prioritizing risks to manage concurrent workflow. Possess excellent interpersonal skills, including listening, verbal and written communication skills with the ability to communicate effectively. Experience with AMS360 preferred. Bilingual (English & Spanish) (preferred not required) Additional Information Please see our company Benefits: Medical, Dental, Vision Life and AD&D insurance FSA / HSA Commuter & Child Care FSA Cancer Support Benefits Pet Insurance Accident & Critical Illness Hospital Indemnity Employee Assistance Program (EAP) 11 Paid Holidays Flexible PTO 401K Compensation: $45,000-$75,000 based on insurance industry experience Trucordia is an equal opportunity employer. We believe that every employee has the right to work in an environment that is free from all forms of discrimination. It is our policy that all decisions involving any aspect of the employment relationship such as hiring, compensation and training, promotions, transfers, discipline, and termination will be based on merit, qualifications, and abilities. Such decisions will be made without regard to age, ancestry, color, race, national origin, disability, protected medical condition, genetic information, military service, veteran status, citizenship status, religion, creed, sex, gender, gender identity, sexual orientation, pregnancy, childbirth, marital status, or any other condition, characteristic or activity protected by law. Discrimination based on any of these factors is contrary to our operating philosophy. Attention Recruitment Agencies: Trucordia does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered property of Trucordia, and we will not be obligated to pay a referral fee. This includes resumes submitted directly to hiring managers without contacting Trucordia's Talent Acquisition Department.
    $45k-75k yearly 6h ago
  • Account Manager

    Certified Laboratories Inc. 4.2company rating

    Relationship manager job in Greensboro, NC

    Job Description Certified Group is a leading North American provider of laboratory testing, regulatory consulting, and certification & audit services. The Certified Group of companies includes Food Safety Net Services (FSNS), Certified Laboratories, EAS Consulting Group, and Labstat International Inc. The Certified Group provides analytical testing and regulatory guidance services in the food & beverage, dietary supplements & NHP, cosmetics, OTC, personal care, tobacco, cannabis, nicotine, and hemp industries. We are currently looking for an Account Manager to join our growing team! JOB SUMMARY The Account Manager is responsible for pursuing & maintaining new and incremental business for mid-tier clients in their assigned territory, supporting laboratory/regional sales efforts, proactively generating qualified leads for the sales division to execute into revenue & providing an interface between sales and laboratory departments including marketing and client services. The Account Manager will have significant interaction with internal and external clients, both managing their own account base & supporting the sales department in processing client information, quotes, client onboarding, business reviews, regional tradeshows and other service related functions. ESSENTIAL RESPONSIBILITIES Handle and/or field technical inquiries regarding an extensive range of testing services & value add via phone or e-mail regarding specific analyses for clients. Capture their requests for testing, turnaround time, methods, results, questions and pricing. Pursue & maintain new and incremental business for small to mid-tier clients in their assigned territory, or, as specified by the Sales Leader. Determine pricing and other information necessary for analysis and programs with the Sales Leader and make independent decisions when possible. Prepare & update quotes for potential and current clients. Distribute details for submitting samples and all on-boarding documents to clients and distribute on-boarding documents to internal departments. Follow up with clients as to when they may send samples and if they need any other assistance. Travel to applicable tradeshows & sales meetings/business reviews as directed by the Sales Leader and for the specific accounts the Account Manager is maintaining. Manage requests for setting up testing & courier services, create & update sample submittal forms and request and train clients to use the FSNet portal or CertLabLink as needed. Track all new proposals, requests, emails and phone calls within Sales Force & assist Regional Sales Team with their Salesforce efforts. Actively use Sales Force for tracking leads, opportunities and contacts. Perform confidential administrative functions and special projects as assigned by the Sales Leader. Proactively respond to routine external correspondence and produce timely and accurate follow-up of open and action items. Assist the Sales Leader by responding to client calls, emails or special project requests in a timely fashion as circumstance dictates. Conduct business reviews for the accounts assigned - and assist in organizing client meetings at regional laboratories. Assist in marketing activities targeted to specific industries and/or trade groups. Carry out all responsibilities in accordance with the organization's policies, standard operating procedures and best practices. Other duties as required. SUPERVISION This position has no supervisory responsibilities MINIMUM QUALIFICATIONS Bachelor's degree in Food Science, Microbiology or related field. Must have experience working with CRM, Sales Force. Five years' experience in client services or related function. Strong interpersonal, verbal and written communication skills. Ability to interact and communicate with individuals at all levels of the organization. Excellent proof-reading skills, be detail oriented and possess excellent follow-up skills. Excellent working knowledge of MS Word, Excel, and Outlook. Exceptional ability to organize and prioritize work. Strong attention to detail, accuracy, and execute timely results. Ability to motivate a team and foster effective teamwork. Ability to work productively in a remote or office setting. Active listening - giving full attention to what other people are saying, taking time to understand the points and asking questions. Excellent computer skills. Experience working in a productive environment, handling large volumes of work accurately and within established time lines. Strong customer orientation and ability to foster long term customer relationships. PHYSICAL DEMANDS Sitting for extended periods of time Dexterity of hands and fingers to operate a computer keyboard, mouse and to handle other communications/computer components Occasionally lift and/or move up to 25 pounds. Extensive car and air travel Potential exposure to odors, fumes, airborne particles, hazardous chemicals, and microbiological pathogens Polished presentation skills including PowerPoint presentations and all ancillary materials. Use of online prospecting software and/or websites. Microsoft Office proficient. BENEFITS: Progressive 401k Retirement Savings Plan Employer Paid Short- Term and Long-Term Disability, and Life Insurance Group Medical Tuition Reimbursement Flexible Spending Accounts Dental Paid Holidays and Time Off Certified Group values diversity in its workforce. The company is firmly committed to a policy of Equal Opportunity and will administer its policies in a manner that treats each employee and applicant for employment on the basis of merit. Certified Group will take affirmative action to seek out qualified applicants without regard to race, color, religion, sex, national origin, age, handicap, or veteran status.
    $47k-76k yearly est. 8d ago
  • Business Banking Relationship Manager-Winston-Salem NC

    Bank of America Corporation 4.7company rating

    Relationship manager job in Winston-Salem, NC

    At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for providing comprehensive financial solutions to small businesses with annual revenues up to $20 million while actively managing and deepening relationships with high value and opportunity clients. Key responsibilities include supporting growth of the profitability of the small business customer base, identifying, developing, and driving results, and acquiring new client opportunities through prospecting, networking, and developing external referral sources. Job expectations include opening core small business accounts while adhering to procedural guidelines. Responsibilities: * Manages the end-to-end client journey to deliver on client needs and drive sales opportunities while mitigating risk * Identifies and refers specialized small business opportunities and solutions to clients while conducting small business relationship reviews * Delivers a branded customer experience within aligned sales portfolios by being in the field a minimum of 80% of the time * Fosters relationships with key partners such as Merchant, Practice Solutions, Treasury, and Business Banking to increase small business opportunities * Leverages knowledge of credit to advise small business owners on solutions, services, and digital capabilities that help them meet their short and long-term business goals * Supports execution of the sales delivery model to achieve targeted performance and growth of the bank's Small Business segment * Coaches, develops, guides, and delivers feedback to associates and clients while embodying a client and employee-centric culture * Required Qualifications: * Has proven success in consultative sales in financial services or in business-to-business sales * Ability to demonstrate examples of improving specific businesses financial outcomes by interpreting financial statements and recommending specific levers * Is passionate about outside sales and enjoys spending time prospecting * Wants to enhance existing relationships and exceed sales goals * Can analyze financial conditions of clients and industry trends * Can understand and interpret financial statements and cash flow analysis * Has excellent communication skills and demonstrated leadership ability * Enjoys partnering and negotiating with a team of bank employees to solve client issues * Demonstrated management of a client portfolio with focus on relationship development and deepening * Thorough knowledge of small business financial products and services * Familiarity with CRM platforms and other banking systems Desired Qualifications: * Community leadership * Strong computer skills with an ability to multitask in a demanding environment * Undergraduate degree in business, finance or economics preferred or seven years relevant work experience Skills: * Client Experience Branding * Client Management * Client Solutions Advisory * Customer and Client Focus * Pipeline Management * Credit Documentation Requirements * Financial Analysis * Oral Communications * Prioritization * Written Communications * Coaching * Interpret Relevant Laws, Rules, and Regulations * Prospecting * Risk Management. Minimum Education Requirement: High School Diploma/GED or equivalent work experience Shift: 1st shift (United States of America) Hours Per Week: 40
    $44k-76k yearly est. 12d ago
  • Business Development Officer III

    Fidelity Bank of North Carolina 4.1company rating

    Relationship manager job in Martinsville, VA

    Supports the Bank's mission to be the best bank in the markets we serve through effective sales and service leadership, targeted business development efforts, and community involvement. The Business Development Officer is responsible for developing and managing business banking relationships in accordance with Fidelity Bank's core values and business principles in an assigned area. The incumbent assists with accomplishing the area's business objectives including business development strategies, sales efforts, and market expansion. The focus is on loan production and deposit growth. Level Determination - The Bank segments its' markets into 4 market categories (Expansion, Growth, Core and Established) and certain positions within the Bank have levels within that role to differentiate goals by market type and level of responsibility within the Bank. PRINCIPAL ACCOUNTABILITIES: Time: Description: 34% BUSINESS DEVELOPMENT AND QUALITY CUSTOMER SERVICE: * Achieves annual deposit, loan and referral sales results by developing new client relationships through networking with existing customers, leveraging COIs and making prospecting calls. * Interview potential loan customers and process loan requests. * Create a Personal Business Development Plan for designated area. Include prospect list on predetermined profitable business and retail relationships. * Partner closely with the Branch Manager to ensure consistent and quality relationship building and quality commercial and consumer referrals between BDO and Branch Manager. * Develop partnership with Branch Manager and associates in order to cultivate a positive referral process. * Represent the Bank within the community by developing and promoting additional business. Serve as an officer with at least one community organization. * Meet production and performance goals. 33% CREDIT QUALITY/LOAN YIELD/PORTFOLIO MANAGEMENT: * Thoroughly analyzes credit risks, including the purpose of the credit, source of repayment, collateral, financial history, terms, and conditions. * Analyze loan applications, financial statements, and base credit decisions on Bank Loan Policy. * Ensure ongoing credit quality by monitoring loans, managing past dues and watchlist loans. * Minimize Loan losses and exceptions through effective documentation, underwriting, timeliness, and relationship building. * Ensures profitability by maintaining average loan yield objectives. * Manages a portfolio of commercial loans. Prepares credit packages for review and approval by credit partners. * Perform loan-servicing duties to ensure conformity with loan terms and conditions. * Assists with timely collection of loan delinquencies. * Manage and enhance the growth of a quality loan portfolio with a focus on business lending. 33% OPERATIONAL RISK/COMPLIANCE: * Ensures adherence with Bank policies and procedures and regulatory guidelines. * Minimize Loan losses and exceptions through effective documentation, underwriting, timeliness, and relationship building. BASIC QUALIFICATIONS: Bachelor's degree with 6 years of experience in commercial lending, credit, and business development or an equivalent combination of education and experience. ADDITIONAL QUALIFICATIONS: * Possess in-depth knowledge of commercial lending, including the ability to evaluate cash flow and collateral. * Advanced financial analysis, strong credit underwriting, and analytical skills. * Ability to handle confidential and proprietary information. * Excellent communication skills, oral and written. * Thorough understanding of loan laws and regulations. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Affirmative Action/Equal Opportunity Employer
    $36k-43k yearly est. 4d ago

Learn more about relationship manager jobs

How much does a relationship manager earn in Greensboro, NC?

The average relationship manager in Greensboro, NC earns between $53,000 and $117,000 annually. This compares to the national average relationship manager range of $56,000 to $123,000.

Average relationship manager salary in Greensboro, NC

$79,000

What are the biggest employers of Relationship Managers in Greensboro, NC?

The biggest employers of Relationship Managers in Greensboro, NC are:
  1. US Pharma Lab
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