Director, Client Service, Media
Relationship manager job in New York, NY
We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in. To start a career that is out of the ordinary, please apply...Job Details
Job Title: Director, Client Service, Media
Job Location: Hybrid- Atlanta, Boston, Chicago, New York City, Norwalk
About the role
The Director role leads client-facing media effectiveness initiatives, translating business objectives into strategic research designs that measure cross-platform and addressable TV campaign performance. The position combines deep expertise in media with leadership in client service, guiding teams to deliver high-impact insights and innovative solutions.
Primary Responsibilities
Lead teams executing media effectiveness solutions for mid-size accounts, including measurement of cross-platform and addressable TV campaign performance on behalf of brand, agency and advertiser clients.
Translate client business objectives into research design, ensuring insights are aligned with our client's media strategy and goals.
Oversee the research design and execution of more complex studies i.e. custom audience analysis, multi-platform brand lift, attribution and ROI.
Synthesize complex data into compelling narratives that inform client decision-making and media planning.
Champion innovation in media analytics, staying ahead of emerging tools, platforms, and measurement standards.
Serve as a consultative strategic advisor to senior client stakeholders, guiding them on campaign planning decisions through evidence-based insights.
Confidently delivers high-impact presentations, in-person when possible, on high quality story-driven reports, tailored to client needs and business context.
Mentor and develop client service teams, fostering analytical rigor and consultative skills across levels.
Drive cross-functional collaboration with media planning, data science, and product teams to deliver integrated solutions.
Contribute to determining resource allocation across client accounts, balancing strategic depth with delivery efficiency.
Establish quality standards and best practices to deliver on client-facing research outputs.
Represent the media client service function in enterprise-wide initiatives, such as innovation pilots or thought leadership efforts.
Essential Knowledge & Experience
5+ years of hands-on experience in market research with strong focus on media effectiveness, audience insights or campaign performance.
Deep understanding of addressable TV, digital media ecosystems, and cross-platform measurement methodologies.
Proven ability to translate complex research findings into strategic recommendations for clients and internal stakeholders.
Experience leading client engagements, including presenting insights, managing expectations, and driving media strategy alignment.
Strong command of quantitative and qualitative research techniques, including survey design, audience segmentation, and stat testing.
Demonstrated success in mentoring and developing research teams, fostering analytical rigor and client-centric thinking.
Ability to navigate fast-paced agency or client environments, balancing strategic depth with delivery efficiency.
Kantar Benefits
We provide a comprehensive, highly competitive benefits package, including
Medical plans with comprehensive, affordable coverage for a range of health services
Health Savings Account/FSA
Dental, Vision and benefits to cover unique healthcare needs
Wellness Program
401k with match
Tuition Reimbursement, Commuter benefits
Unlimited PTO
Why join Kantar?
We shape the brands of tomorrow by better understanding people everywhere. By understanding people, we can
understand what drives their decisions, actions, and aspirations on a global scale. And by amplifying our in-depth expertise of human understanding alongside ground-breaking technology, we can help brands find concrete insights that will help them succeed in our fast-paced, ever shifting world.
And because we know people, we like to make sure our own people are being looked after as well. Equality of opportunity for everyone is our highest priority and we support our colleagues to work in a way that supports their health and wellbeing. While we encourage teams to spend part of their working week in the office, we understand no one size fits all; our approach is flexible to ensure everybody feels included, accepted, and that we can win together. We're dedicated to creating an inclusive culture and value the diversity of our people, clients, suppliers and communities, and we encourage applications from all backgrounds and sections of society. Even if you feel like you're not an exact match, we'd love to receive your application and talk to you about this job or others at Kantar.
Privacy and Legal Statement
PRIVACY DISCLOSURE: Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The Kantar Group Limited (“Kantar”). Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager
The salary range for this role in Illinois is 97,400.00 - 140,666.66 USD Annual. Your final base salary will be determined based on several factors which may include but are not limited to location, work experience, skills, knowledge, education and/or certifications. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability
Location
New York, World Trade CenterUnited States of America
Kantar Rewards Statement
At Kantar we have an integrated way of rewarding our people based around a simple, clear and consistent set of principles. Our approach helps to ensure we are market competitive and also to support a pay for performance culture, where your reward and career progression opportunities are linked to what you deliver.
We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in. Apply for a career that's out of the ordinary and join us.
We want to create an equality of opportunity in a fair and supportive working environment where people feel included, accepted and are allowed to flourish in a space where their mental health and well being is taken into consideration.
We want to create a more diverse community to expand our talent pool, be locally representative, drive diversity of thinking and better commercial outcomes.
Kantar is the world's leading data, insights and consulting company. We understand more about how people think, feel, shop, share, vote and view than anyone else. Combining our expertise in human understanding with advanced technologies, Kantar's 30,000 people help the world's leading organisations succeed and grow.
Multi-Specialty Account Manager - Toms River, NJ
Relationship manager job in Toms River, NJ
Territory: Toms River, NJ - Multi-Specialty
Target city for territory is Toms River - will consider candidates who live within 40 miles of territory boundaries with access to a major airport. Territory boundaries include: Atlantic City, Lakewood, Burlington.
SUMMARY:
Are you a results-driven biopharmaceutical sales professional looking to be part of an organization that values being curious, adaptable, and accountable? Lundbeck is a global biopharmaceutical company focusing exclusively on brain health. With more than 70 years of experience in neuroscience, we are committed to improving the lives of people with neurological and psychiatric diseases. Lundbeck employees are inspired and driven by our purpose to advance brain health and transform lives. Join us on our journey of growth!
We are seeking a dynamic and results-driven sales professional with a proven track record of success who is looking to grow with LundbeckOur ideal candidate will have the ability to be a specialty product expert with an understanding of requisite market complexities in order to be successful promoting our products to stakeholders in the primary care and neurology settings. As an Account Manager, you lead the promotion of our psychiatry portfolio, executing sales and marketing strategies with comprehensive clinical knowledge to drive sales performance. Our Account Managers are adept at executing against the toughest commercialization challenges in today's rapidly changing environment and must demonstrate strong capability in the following areas:
ESSENTIAL FUNCTIONS:
Business Planning & Account Leadership - Ability to use digital tools and apply data-based insights to create opportunities, develop strategy & tactics, allocate resources to enhance sales execution, monitor progress and adjust direction to maximize sales performance.
Selling - Deliver messages in a clear and compelling way to customers, effectively probe customer needs to handle objections, and close every call with a commitment to action to drive changes in behavior.
Customer Development - Build and maintain productive internal and external relationships based on customer needs and organizational goals, incorporating “total office” account management where applicable.
Local Market & Therapeutic Area Expertise - Gather and validate key trends and dynamics in the market, map account linkages, and apply comprehensive therapeutic knowledge to uncover and prioritize unique opportunities.
Reimbursement - Consistently demonstrate the ability to stay informed on reimbursement dynamics, anticipate and effectively address payer access issues (IDNs, Medicare, Medicaid, Commercial) using Lundbeck resources.
Pharmaceutical Environment/Compliance - Apply knowledge of pharmaceutical and regulatory environment, including accountability and adherence to Lundbeck policies and procedures and FDA regulations regarding the promotion of pharmaceutical and medical products.
REQUIRED EDUCATION, EXPERIENCE and SKILLS:
Bachelor of Arts or Bachelor of Sciences degree from an accredited college or university
2-5 years pharmaceutical, biopharmaceutical, biologics, medical device sales or related healthcare sales experience.
Must demonstrate the intellectual capacity to score highly on disease and product training exams, including being certified on product knowledge annually
Self-starter, with a strong work ethic, tenacity, and outstanding communication skills
Adaptability: Ability to embrace change and work collaboratively in a fast-paced team environment.
Problem-Solving: Proven analytical skills to identify solutions and overcome obstacles.
Data Analysis: Strong computer and technical skills used in analyzing data to develop both short- and long-term goals aligned with business objectives.
Must live within 40 miles of territory boundaries
Driving is an essential duty of this job; must have a valid driver's license with a safe driving record that meets company requirements
Meeting and complying with reasonable industry-standard credentialing requirements of healthcare providers / customer facilities is required for continued employment with Lundbeck
Ability to lift, bend, push, pull and move items including, but not limited to equipment, pharmaceutical samples, and any other work-related materials up to 25 lbs. with or without reasonable accommodation.
PREFERRED EDUCATION, EXPERIENCE AND SKILLS:
Recent documented successful experience selling to general practitioners (GPs) and primary care centers.
Prior experience promoting and detailing products specific to CNS/neuroscience
Previous experience working with alliance partners (i.e., co-promotions)
TRAVEL:
Willingness/Ability to travel up to 30% - 40% domestically to (a) regularly meet/interact with customer base and internal personnel within assigned territory; and (b) typically attend 4-8 internal/external conferences and meetings spanning locations within the United States. Travel must be able to be completed in a timely manner.
The range displayed is a national range, and if selected for this role, may vary based on various factors such as the candidate's geographical location, qualifications, skills, competencies, and proficiency for the role. Salary Pay Range $108,000 to $125,000 and eligibility for a sales incentive target of $39,000. Benefits for this position include flexible paid time off (PTO), health benefits to include Medical, Dental and Vision, company match 401k and company car. Additional benefits information can be found on our career site. Applications accepted on an ongoing basis.
Why Lundbeck
Lundbeck offers a robust and comprehensive benefits package to help employees live well and protect their health, family, and everyday life. Information regarding our benefit offering can be found on the U.S. career site.
Lundbeck is committed to working with and providing reasonable accommodations to disabled veterans and other individuals with disabilities during our employment application process. If, because of a disability, you need a reasonable accommodation for any part of the application process, please visit the U.S. career site.
Lundbeck is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, and any other characteristic protected by law, rule, or regulation. Lundbeck participates in E-Verify.
Client Success Manager (vCIO)
Relationship manager job in New York, NY
We're a 70-year-strong technology company with a rapidly expanding Managed Services division built on a simple philosophy: be obsessed with excellence. Our people-first, client-first culture has created a team where long tenures are the norm-10, 20, even 30+ years. We invest in your growth, give you autonomy, and celebrate wins together. With fast-paced organic growth and strategic acquisitions, we're scaling our East Coast footprint and looking for exceptional talent to join the journey.
About the Role
As a Client Success Manager, you'll own the relationship with a portfolio of fully managed and co-managed clients. You'll be the trusted advisor guiding communication, satisfaction, and strategic alignment between clients and our internal technical teams. This role is perfect for someone who thrives in MSP environments, loves building relationships, and excels at running QBRs and mapping technology to business outcomes.
What You'll Do
Serve as the primary point of contact for ~20-25 clients
Lead regular check-ins and QBRs to drive satisfaction and retention
Identify opportunities for service improvement and strategic enhancements
Collaborate with engineering and project teams to ensure expectations are met
Translate client business goals into actionable IT strategies
Manage escalations with professionalism and proactive communication
What You Bring
3+ years' experience in an MSP environment (required)
Strong communication, organization, and relationship-building skills
Ability to understand technical concepts (M365, Azure, networking) and convey business value
Proven experience running QBRs and managing multiple client relationships
A proactive, calm, and collaborative mindset
Benefits & Perks
Medical, dental, and vision insurance
401(k) with company support
FSA, HSA, and Dependent Care FSA options
Commuter benefits
Employer-paid life insurance
Voluntary benefits (life, disability, accident, critical illness, legal, ID protection, pet plans, and more)
Employee discount marketplace, EAP, and Health Advocate services
Paid time off
Long-tenured leadership, stable private ownership (not PE-backed), and real career growth
Client Engagement Manager
Relationship manager job in Yardley, PA
At EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We're fueled by our vision to create a healthier world. How? Our global team of more than 7,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We are grounded in our cultural beliefs and serve more than 650 clients ranging from innovative biotech start-ups to established pharmaceutical companies. Our products, services and solutions help bring innovative therapies to market and support the patients who depend on them. Our jobs, skills and talents are unique, but together we make an impact every day. Join us!
Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs. We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve. We are EVERSANA.
Job Description
This opportunity is within the EVERSANA Deployment Solutions business unit, which partners with top tier pharmaceutical, medical device and biotechnology companies to provide better, smarter, faster solutions for the industry. The Client Engagement Manager applies Commercial operational services knowledge and project management processes obtained through education and experience to partner with Business Development and the Deployment Solutions leads to increase operational efficiencies and provide project support from the time an opportunity is officially pursued through hand-off to the Account Activation team.
At EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We're fueled by our vision to create a healthier world. How? Our global team of more than 7,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We are grounded in our cultural beliefs and serve more than 650 clients ranging from innovative biotech start-ups to established pharmaceutical companies. Our products, services and solutions help bring innovative therapies to market and support the patients who depend on them. Our jobs, skills and talents are unique, but together we make an impact every day. Join us!
Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs. We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve. We are EVERSANA.
Essential Duties And Responsibilities
Our employees are tasked with delivering excellent business results through the efforts of their teams. These results are achieved by:
Utilize a systematic and repeatable approach, to inspect a business opportunity and to disarm and/or remove all types of organizational barriers and to identify the appropriate SMEs to assist with operational design and execution.
Works closely with Business Development to capture project requirements, scope and success metrics.
Responsible for post-win Salesforce documentation for all business opportunities.
Mobilizes a cross-functional team appropriate to the opportunity, e.g., CRM, Incentive Compensation, Data, Reporting etc. to establish and document project development strategy, schedule, costs, budget and resource needs.
Works with the appropriate SMEs to establish the execution plan weighing tradeoffs.
Continuously tracks project activities, risks, and issues to ensure opportunity progress on schedule while meeting established customer requirements.
Works directly with Business Development and the SMEs when needed to drive issues to closure, and/or escalates issues and mitigation recommendations to Deployment Solutions management.
Resolves people and team dynamic issues for the effective performance of the operations team in completing their assignments.
May work with other program managers on interdependencies with other simultaneous projects.
Schedules and leads timely status review meetings, and formal project reviews.
Support GDM with SOW Operational Services details applicable to each opportunity.
Other duties as applicable to your assigned projects or departmental needs. These duties will be outlined in an annual goals and objectives process and evaluated in an annual performance management process.
Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias.
All other duties as assigned.
Expections Of The Job
Travel (20% or number of days)
Hours (40 hours per week)
Qualifications
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES:
The requirements listed below are representative of the experience, education, knowledge, skill and/or abilities required.
Mutual respect: Able to adapt behavior to others' styles; interact with people who have different values, cultures, or backgrounds; be of service to difficult people; optimize the benefits of having a diverse workforce
Integrity/professionalism: Able to be tactful, maintain confidences, and foster an ethical work environment; prevent inappropriate behavior by coworkers; give proper credit to others; handle all situations honestly.
Collaborative: Works well with individuals or teams; works toward the best solution to a situation; fosters open dialog; accepts the thoughts of others and works to combine ideas to produce winning outcomes
Adaptable: Changes behaviors and approach to suit the situation or personalities involved
Organized: Plans and organizes work effectively; manages multiple priorities and changes to assignments; anticipates problems and potential issues; meets deadlines, schedules and commitments
Decision making and problem solving: Able to take action in solving problems while exhibiting judgment and a realistic understanding of issues; able to use reason, even when dealing with emotional topics; review facts and weigh options.
Results Focused (Commitment to Task): Demonstrate dependability in difficult circumstances and show a sense of urgency about getting results; Willingness to dedicate extra time and efforts in order to complete the task.
Accountability: Able to take responsibility for actions and outcomes and persist despite obstacles; Able to seek positive solutions.
Attention to Detail: Able to be alert in a high-risk environment; follow detailed procedures and ensure accuracy in documentation and data; carefully monitor processes; concentrate on routine work details and organize and maintain a system of records.
Customer Focus: Able to demonstrate a high level of service delivery; do what is necessary to ensure customer satisfaction; deal with service failures and prioritize customer needs
Preferred Qualifications
Along with demonstrated initiative, uncompromised integrity and a results-oriented mindset, the ideal candidate has: BA/BS degree or 5+ years of equivalent/relevant experience.
Minimum 3+ years of experience in a client services, operational management, or account manager role.
Preferred: Minimum of 3+ years of prior Life Sciences Industry-specific experience working in field sales administration/operations.
Basic understanding of Life Sciences Commercial operations to include Field Sales, Medical Affairs, Market Access, Clinical Educators, and Engagement Center programs.
Basic understanding of Sales Force Automation, CRM (e.g., Salesforce.com), Reporting/Analytics, Targeting/Alignments, Incentive Compensation and Data Management.
Excellent oral/written presentation skills as well as interpersonal skills with the flexibility in dealing with different personality types.
Strong customer service and account management skills.
Strong organizational and multitasking skills.
Proficiency in Microsoft Office applications (SharePoint, Excel, PowerPoint, Word).
Fundamental understanding and application of project management principles and skills.
Strong aptitude towards usage of automated systems.
Strong analytical skills.
Ability to translate customer needs into technical requirements.
The drive for self-development, the ability to collaborate, and an action-oriented work ethic.
Physical/Mental Demands And Working Environment
The physical and mental requirements along with the work environment characteristics described here are representative of those an individual encounter while performing the essential functions of this position.
Office: While performing the essential functions of this job the employee is frequently required to reach, grasp, stand and/or sit for long periods of time (up to 90% of the shift), walk, talk and hear; occasionally required to lift and/or move up to 25 pounds. The noise level in the work environment is usually moderately quiet, with frequent interruptions and multiple demands.
Additional Information
OUR CULTURAL BELIEFS
Patient Minded I act with the patient's best interest in mind.
Client Delight I own every client experience and its impact on results.
Take Action I am empowered and hold myself accountable.
Embrace Diversity I create an environment of awareness and respect.
Grow Talent I own my development and invest in the development of others.
Win Together I passionately connect with anyone, anywhere, anytime to achieve results.
Communication Matters I speak up to create transparent, thoughtful, and timely dialogue.
Always Innovate I am bold and creative in everything I do
EVERSANA is committed to providing competitive salaries and benefits for all employees. The anticipated base salary range for this position is $84,100 to $100,000 and is not applicable to locations outside of the U.S. The base salary range represents the low and high end of the salary range for this position. Compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living). EVERSANA reserves the right to modify this base salary range at any time.
Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA.
EVERSANA is committed to providing competitive salaries and benefits for all employees. If this job posting includes a base salary range, it represents the low and high end of the salary range for this position and is not applicable to locations outside of the U.S. Compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living). More information about EVERSANA's benefits package can be found at eversana.com/careers. EVERSANA reserves the right to modify this base salary range and benefits at any time.
From EVERSANA's inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one's identity. All of our employees' points of view are key to our success, and inclusion is everyone's responsibility.
Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of EVERSANA to provide reasonable accommodation when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for EVERSANA. The policy regarding requests for reasonable accommodations applies to all aspects of the hiring process. If reasonable accommodation is needed to participate in the interview and hiring process, please contact us at *****************************.
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Client Partner
Relationship manager job in Edison, NJ
IRIS Software Inc. is seeking a talented Client Partner, Logistics Domain to manage the overall relationships for large clients.
This role is mandated with rapid business expansion within their assigned accounts. They are primarily responsible for managing and growing the P&L in terms of top line and bottom line and accountable for positioning, selling and delivering new service offerings and solutions to the clients to achieve targeted results.
Location - New Jersey Area
Key Responsibilities
Manage client relationships at one or more accounts with a clear focus on creating a top-notch client experience
Customize industry prevalent engagement models to suit client requirements and delivers engagements on a multi-year roadmap. These include staff augmentation, managed capacity, managed services and business/ IT outcome-based models
Creates opportunities to engage with client stakeholders in domain and technology specific dialogue to promote IRIS' business interests and image as a thought leader
Develop and execute an account plan to grow the relationship footprint and create new opportunities to best position IRIS in a competitive landscape
Engineer deals and run the sales cycle by guiding the presales/ delivery teams
Manage and lead the IRIS team at the customer location
Update the management on a frequent basis on the potential risks/ issues and opportunities in an account
Handle escalations and negotiate with the customers, as required
Practices a disciplined approach to forecast revenue every month and manage profitability of the account(s)
Leads the consulting and delivery teams through client environments and aligns their conduct and activities to promote IRIS' business interests
Required Skills and Experience
Must have experience in managing IT engagements with clients in the industry for at least five years
Background and acumen to understand client's business, strategy and to keep up with industry trends such as regulatory imperatives
Track record of managing and growing accounts
Excellent written and oral communication skills with an ability to make effective presentations
People-person with an innate ability to develop relationships at all levels of the client organization and maintain them on a longer term
Ability to perform the role of a “trusted” advisor
Understands nuances of the onsite-offshore delivery models and effectively partners with offshore counterparts.
If you are interested in the opportunity please apply directly or you can send your resume to ********************************
Thanks
Rashi Agarwal
Technical Customer Success Manager
Relationship manager job in Trenton, NJ
Role
As a Technical Customer Success Manager, you will serve as a strategic partner to our customers, helping them unlock the full value of our platform. You'll own the customer experience end-to-end-guiding users through onboarding, driving adoption, and supporting long-term retention and growth. Success in this role requires combining deep construction scheduling expertise with excellent customer relationship skills.
This is a highly technical position that requires hands-on experience with CPM scheduling software and a solid understanding of construction project management workflows. You'll work closely with customers to refine their scheduling processes, lead pilot projects and proof-of-concepts (POCs) and offer strategic guidance on best practices.
You'll also collaborate closely with sales, product, and engineering teams, ensuring customer feedback directly informs product enhancements and new features.
Key Responsibilities
Customer Onboarding & Adoption: Lead hands-on onboarding sessions and ensure customers are set up for long-term success from day one.
Relationship Management: Build and maintain strong relationships with key stakeholders to promote engagement and retention.
Technical Training & Guidance: Provide expert support on construction scheduling best practices, especially for teams transitioning from tools like Oracle Primavera P6 or Microsoft Project.
Pilot & POC Leadership: Manage and support customer pilots and POCs, helping organizations evaluate and realize the platform's value.
Retention & Expansion: Identify upsell and cross-sell opportunities and partner with sales to drive account growth.
Customer Advocacy: Act as the customer's voice, communicating insights and feature requests to product and engineering.
Support & Troubleshooting: Assist customers with technical challenges and coordinate with internal teams to ensure fast resolution.
Data-Driven Oversight: Monitor customer usage and engagement data to proactively surface risks and opportunities for optimization.
What We're Looking For
5+ years of experience in construction project management (PM, Superintendent, or Project Engineer roles).
Deep knowledge of CPM scheduling and construction workflows.
Hands-on experience with CPM scheduling tools such as Oracle Primavera P6, Microsoft Project, or similar platforms.
Experience with data center construction (preferred).
Track record of driving customer satisfaction, retention, and account expansion.
Experience managing customer pilots and POCs.
Strong troubleshooting skills with the ability to provide clear, actionable technical solutions.
Bachelor's degree in Construction Management or Civil Engineering, or equivalent experience.
Excellent written and verbal communication skills with the ability to simplify complex concepts.
Strong relationship-building skills across both technical and non-technical audiences.
Ability to work independently in a remote environment while collaborating effectively with cross-functional teams.
Willingness to travel up to 30%.
Compensation
$125,000-$140,000 per year
Regional Manager - Midtown (FOUND Study - Student Housing)
Relationship manager job in New York, NY
We are seeking a seasoned Regional Manager that will be primarily located in New York for our nationwide student housing portfolio at FOUND Study (******************** The ideal candidate will have extensive experience in dynamic sectors such as student housing, multi-family housing, hospitality, or senior living. This role requires exceptional organizational, communication, and leadership skills, along with a proven ability to develop innovative solutions. The Regional Manger will collaborate closely with Hawkins Way Capital (******************* and FCL Management (fclmgmt.com) leadership teams to strategize and develop long-term plans aimed at enhancing productivity and achieving success across our Midtown properties.
Key responsibilities include collaborating with senior management at the Midtown properties to establish performance goals and long-term operational strategies, analyzing current processes to recommend improvements, and setting benchmarks and KPIs to maximize efficiency in departments such as engineering and housekeeping. The Regional Manager will also work with corporate and asset management teams to develop and adhere to financial plans, implement established policies and procedures, and ensure seamless transitions for new acquisitions or management contracts. In addition, the role requires managing vendor relationships for work performed in high-rise buildings, overseeing student housing operations with attention to safety and service standards, and navigating New York City's building permit process to ensure regulatory compliance and timely execution of projects. A minimum of 3-5 years of experience in a related field, with at least 2 years in a leadership role, is required. A bachelor's degree in business administration or a related field is preferred.
Join us as we continue to grow and innovate in our industry. If you are passionate about operational excellence and have the vision to lead our team into the future, we encourage you to apply for this exciting opportunity.
EOE.
Client Development Manager
Relationship manager job in New York, NY
Hybrid Working: 4 days in-office, 1 day remote
Salary: $75,000-$95,000 base + uncapped commission with no threshold
At Harnham, we've been specialists in Data & AI recruitment for nearly two decades. With a global reputation and deep expertise in one of the fastest-growing industries in the world, we're now looking for a Client Development Manager to join our New York office and lead on client acquisition, partnership growth, and strategic account development within our Contract Recruitment division.
This is a purely client-facing role designed for someone who loves building relationships and driving commercial success. You'll focus on identifying new opportunities, expanding client portfolios, and ensuring our partners have the best contract talent in the market, working closely with our delivery consultants to make it happen.
The Opportunity
This is an exciting chance to take ownership of a high-growth business area within one of Harnham's most in-demand markets. You'll play a key role in driving client engagement, building long-term partnerships, and positioning Harnham as the go-to firm for Data & AI contract hiring across the U.S.
What You'll Be Doing
Driving new business acquisition and expanding existing client relationships.
Acting as a commercial partner to clients, advising on contract hiring strategies and market trends.
Collaborating with our internal delivery consultants to ensure seamless recruitment delivery.
Negotiating terms, managing accounts, and maximising revenue through strategic planning.
Representing Harnham at client meetings and industry events to build visibility and credibility.
Why Join Harnham?
Earning Potential: Up to 30% uncapped commission with no threshold and annual performance bonuses.
High-Impact Role: Focus purely on clients, with the autonomy to shape your own market.
Top-Tier Clients: Partner with leading names across tech, finance, retail, and beyond.
Career Growth: Clear progression opportunities into senior client leadership roles.
Culture & Support: A collaborative, ambitious team that values performance, development, and success.
Who We're Looking For
An experienced recruiter or sales professional with a proven client acquisition track record.
Strong commercial acumen and the ability to identify, pitch, and close new business.
Skilled relationship-builder with excellent communication and negotiation abilities.
Someone who thrives in a fast-paced, performance-driven environment.
Previous experience in data, analytics, or technology recruitment is advantageous but not essential.
Join a team that's shaping the future of contract recruitment in Data & AI, where you'll have the freedom to build, grow, and make an immediate impact.
Apply now or get in touch for a confidential conversation.
Senior Account Manager
Relationship manager job in New York, NY
Founded in 2012, Invisible North is a female-owned creative marketing agency headquartered in NYC with global reach. We are a team of culturally fluent account experts, strategists, creatives, designers, and producers pushing the limits of possibility. Together, we champion creativity and build thoughtful campaigns, experiences, and content that solve business problems and bring brands to life.
We are looking for a Senior Account Manager based in our NYC office to lead and orchestrate the of execution for our client's that deliver on project executional excellence and KPI's.. The ideal candidate will be a culturally plugged-in strategic thinker and a passionate and communicative team member. This position will lead day-to-day functions of client service management with a focus on leading and supporting project teams and workflows to deliver the excellence that IN brings to all projects.
Additionally, this role will positively contribute to making Invisible North's culture an envy of the industry, a studio that turns out jaw-dropping creative and design, and does so by upholding an inclusive, flexible, and giving work environment.
While our main office is located in DUMBO, Brooklyn, we work as a distributed team. For this role, we do prefer that part of your time be spent collaborating with the team in person in our Brooklyn office. This position is full-time with a 90-day entry contract.
Roles + Responsibilities
Team Leadership
Leads by example, promoting an environment that fosters collaboration and excitement for the work
Sets the bar by leading with confidence and handling stressful situations with a calm and positive attitude
Provides clear roles and responsibilities for any junior team members assigned to projects
Client Relationships
Key client point of contact across mid-to-large-sized priority projects
Seeks opportunities in the marketplace to gather information from various channels and stakeholders to understand the client's role in the marketplace and opportunities for greater work
Business Development
Responsible for organic growth against existing clients and portfolio
Develops open dialogue with clients to discuss opportunities to upsell or provide support beyond current or existing projects
Project Development & Operations
Co-Own (with Production) all project budgets and work with resourcing and department leads to align on forecasting and planning in accordance with work and project needs
Build trusted relationships across internal cross-functional teams to lead the agency to deliver against all project deliverables and deadlines
Support internal department leads in guiding clients through creative development and production processes from pitch through project recap and wrap-up
Measure and report on the performance of brand/client initiatives, and develop insights to inform future strategies.
Work with cross-functional partners to ensure that brand initiatives are integrated across all appropriate touchpoints.
issues in the process and develop methods to improve
Strategic Planning
Consistently stay up to date on news & trends impacting clients and relevant industries, and share with the larger account team through annual planning sessions and group presentations
Works with senior account leadership to develop insights and savvy business planning to bolster creative ideas and experiential activations
Skills + Qualifications
Must have at least 5+ years of relevant experiential experience working with major clients in an agency setting or similar work environment; 5-8 years of experience preferred
Strong communication skills, both verbal and written
Willingness to learn and grow in the client service industry and ultimately want to grow in this position
Proven ability to multitask, prioritize, and manage time efficiently between accounts and projects AND thrive in fast-paced environments
Proactive and looks for additional work or tasks to expand skill sets
Polished, professional demeanor, and projects confidence
Ability to work both independently and with multiple cross-functional teams
Demonstrated a history of establishing effective working relationships across diverse teams
Comfortable leading small teams and driving presentations and meetings
Ability to synthesize information and effectively convey direction to cross-functional teams
Based in NYC and able to work in office
Able to travel to project locations and the IN Office as needed
Availability to work occasional weekends and evenings as needed for specific projects (and to be made up with compensatory time off)
You Are
Responsive - you take time to consider your actions to ensure you have thought through what is best for your projects, team, and clients
Passionate - to grow the brand as much as the brand's own managers
Highly Organized - with the ability to take in large amounts of information, process information, and distill it into a thoughtful action plan for internal teams to action
Analytical - with the ability to process learnings and feedback and develop assessments for the best ways forward for both internal and external teams
Level Headed - able to voice creative thinking and problem-solving in constantly changing environments and team dynamics
Strategic and Creative Thinker - with the ability to review work and catch potential issues and develop quick creative solves
Compensation
Full-Time Salary: $90,000 - $105,000 / year
*This is not a guarantee of compensation or salary, the final offer amount may vary based on factors including but not limited to experience and geographic location.
Benefits (once full time)
Unlimited Paid Time Off (PTO)
Paid parental leave
Premium medical, dental, and vision plans
401(K) savings plan with match among other benefits
Our Health Benefits Program includes 24/7 virtual care, Flexible Spending Accounts, and online mental health therapy
Commuter benefits, long-term disability insurance, life and AD&D insurance, and supplemental life insurance
A flexible remote/hybrid working model, with open access to IN's Brooklyn office (DUMBO)
Half-day Summer Fridays
Company-sponsored internal events, workshops, summits, and learning & development
At IN, we acknowledge that to be a forward-thinking, culture-led agency, we must actively foster and uplift a multitude of perspectives, backgrounds, and ways of thinking within our team. We seek to work with those who are a culture add, not just a culture fit. We believe that the best ideas come from authenticity and that the unique passions, identities, and points of view of our team are what make us All IN.
IN is WBENC certified.
To apply, please submit your resume to *********************** and indicate Senior Account Manager in the subject heading.
Account Manager
Relationship manager job in New York, NY
UNI Diamonds is on a mission to revolutionize B2B diamond trading through smart, AI-driven tools. We help diamond professionals get access to an extensive inventory, learn about market changes and insights using data, and sell using augmented reality technology.
Our North America team is growing, and we are looking to add on-site Account Managers to help boost our success with US-based diamond wholesalers and retailers.
As an Account Manager, you will be measured on driving revenue from trading on our platform, along with your ability to bring pipeline and more subscriptions. You will also be involved in shaping our go-to-market strategy and laying the foundation for a robust sales team and client base.
Core Responsibilities
Engage with our existing customer base to enhance trading on our platform, re-engage existing pipeline and discover growth opportunities from our book of business.
Penetrate new markets in the US - proactively and independently approaching through outbound prospecting (calls, emails, LinkedIn, etc.).
Qualify inbound and outbound leads based on defined criteria.
Conduct discovery calls to understand customer needs and pain points.
Maintain a pipeline of leads and manage follow-ups in a CRM system.
Collaborate closely with the sales and marketing teams to align messaging and campaigns.
Qualifications & Skills
3+ years of experience in diamond and jewelry wholesale / retail sales positions.
GIA graduate is a plus.
Outgoing, has the drive and enthusiasm required to do the role with a can-do mindset.
A scrappy self-starter who can spot new opportunities unaided with a flexible, persistent, and assertive personality.
Ability to work in a fast-paced environment and handle rejection in an-old school market.
Excellent communication and interpersonal skills.
Strong organizational and time management skills, and familiarity with CRM tools and sales engagement platforms.
A team player, strong service driven approach.
Bachelor's degree in Business, Marketing, Communications, or related field (or equivalent experience).
What to expect:
Employment Type - full time employee based at NYC
This position requires frequent travel domestically, and outside of the US from time to time
Competitive base salary, with the right incentives (60K-85K annually)
Health, dental, vision and life insurance, 100% covered for the employee plus a very good cover for immediate family.
401(k) and Paid PTO
Meaningful, purpose-driven work
A supportive and inclusive environment
The ability to help us determine the future direction of the company
Opportunity to join a high growth start up and a fast-paced international, diverse, and collaborative team of professionals.
Senior Account Manager
Relationship manager job in New York, NY
Senior Account Manager - Private Label Sweaters (with Product Development Oversight)
Employment Type: Full-Time
RDG Global is seeking an experienced, highly motivated Senior Account Manager to lead one of our major Private Label Sweaters businesses. This role is responsible for managing the full customer relationship, driving business growth, and overseeing the product development process in partnership with Design, Technical Design, and Production teams.
The ideal candidate brings deep sweaters product knowledge, strong customer-facing experience, and the ability to manage costing, sourcing, and the entire development lifecycle. You will be the strategic partner to the customer and the internal lead who ensures the right product is delivered on-time, at target cost, and with best-in-class quality.
What You'll Do
Account Management & Customer Leadership
Act as the primary point of contact for assigned private label sweaters account(s), building and maintaining strong customer partnerships.
Represent the business in all customer-facing conversations including line reviews, milestone meetings, fit reviews, and executive-level presentations.
Understand the customer's brand aesthetic, assortment strategy, calendar, and financial goals to drive accurate execution and new opportunities.
Partner with VP/Executive leadership on sales performance, IMU planning, projections, and seasonal margin strategy.
Communicate proactively with customers and internal teams to ensure transparency, alignment, and timely issue resolution.
Product Development Oversight (Concept → Shipment)
Manage the full product lifecycle in partnership with Design, Tech Design, and Pre-Production-from design handoff through sampling, approvals, production, and shipment.
Oversee development calendars (TNA) to ensure all deadlines and milestones are met.
Drive sample development, including proto, AR/AD, PP/TOP approvals, and work with teams to address fit, construction, and yarn comments.
Provide clear, accurate communication between customer and internal teams regarding fit feedback, quality standards, yarn choices, and compliance requirements.
Ensure all products meet customer expectations for quality, fit consistency, yarn performance, and brand positioning.
Costing, Price Negotiation & Financial Management
Partner with Costing, Pre-Production, and factories to support price negotiations, target costing, and margin achievement.
Analyze cost drivers and maintain awareness of historical costing benchmarks and competitive pricing.
Support leadership with forecasting, margin reporting, seasonal projections, and account financial planning.
Identify opportunities to improve profitability through sourcing strategy, yarn selection, stitch design, or factory allocation.
Sourcing & Production Coordination
Work closely with Pre-Production and factory partners to ensure timely sample delivery, accurate execution, and production feasibility.
Monitor weekly WIP reports to stay ahead of potential issues and ensure on-time delivery.
Support internal teams in resolving quality, fit, construction, and compliance issues originating from sourcing or production.
Maintain understanding of yarn capabilities, sweater construction techniques, and vendor strengths to support effective sourcing decisions.
Cross-Functional Leadership
Lead weekly internal cross-functional team (CFT) meetings with Design, Tech Design, Costing, Production, and Sourcing.
Act as the central communication hub, ensuring everyone is aligned with customer expectations and development priorities.
Maintain up-to-date knowledge of customer manuals, PLM systems, processes, and seasonal calendar updates.
Collaborate with Design and PD teams to deliver customer-right assortments each season.
Travel
Travel 4-5 times per year for customer meetings, store visits, line reviews, and product presentations.
What You Bring
8-10+ years of experience in wholesale, private label, manufacturing/vendor environments, or consumer-facing apparel businesses.
Strong sweaters experience is required - including understanding of yarns, gauges, sweater construction, stitch techniques, and category nuances.
Proven experience managing customer relationships in a private label or vendor environment.
Background partnering with sourcing, production, or PD teams on costing, development, and product execution.
Demonstrated ability to negotiate prices, manage margins, and support IMU and seasonal financial targets.
Excellent communication, presentation, and relationship-building skills.
Highly organized with strong follow-through and ability to manage multiple priorities in a fast-paced environment.
Proficiency in Excel, Outlook, PowerPoint; PLM experience (Bamboo Rose a plus).
Why Join Us
Opportunity to own and grow a key private label sweaters business.
Work cross-functionally with talented teams across design, product development, sourcing, and executive leadership.
Be a key driver of product, financial, and customer success in a category-critical business.
Fast-paced environment where your expertise in sweaters and account leadership truly makes an impact.
Insurance Account Manager
Relationship manager job in Allentown, NJ
Personal Lines Advisor
Compensation: $75,000-$80,000 annually + Bonus Opportunity Work Setup: Onsite, Monday-Friday, 8:00 AM - 4:30 PM (Allentown, PA (Training) → Transition to Nazareth, PA Office post training)
Avenica partners with a longstanding, people-first insurance organization that has been helping individuals, families, and businesses protect what matters most for over 65 years. This team is known for its exceptional customer service, commitment to education, and dedication to building long-term relationships-not just selling policies.
This is an opportunity to join a trusted and community-focused insurance agency as a Personal Lines Advisor. You'll be responsible for servicing existing clients, managing renewals, and helping clients navigate their personal insurance needs with clarity and confidence.
How You'll Drive Impact
As a Personal Lines Advisor, you'll play a key role in maintaining strong client relationships and ensuring every policyholder feels informed, protected, and valued. You'll manage renewals and rewrites, handle client requests, and identify opportunities to add value through additional coverage or savings.
Key Responsibilities:
Handle existing clients' processes, renewals, and rewrites with accuracy and care.
Provide exceptional in-house customer service and respond promptly to client inquiries.
Educate clients on coverage options, technology tools, and ease of doing business.
Review renewal policies for accuracy and rate changes; research savings alternatives if renewal increases exceed 15%.
Identify opportunities for cross-sells and up-sells and coordinate with the Personal Insurance Producer.
Maintain accurate records in AMS360; document all client communications and carrier interactions.
Assemble applications, appraisals, and required materials for policy issuance.
Monitor renewals, cancellations, and reinstatements to ensure seamless client service.
Process and document mail, downloads, and policy updates daily per agency standards.
Follow agency E&O guidelines and maintain orderly, up-to-date electronic files.
Support special projects or process improvement initiatives as assigned by management.
About You
You're a relationship builder and problem solver who takes pride in delivering an exceptional client experience. You value accuracy, communication, and professionalism, and you're looking for a long-term opportunity to grow within a respected insurance organization.
Qualifications:
3+ years of experience in personal lines insurance or a similar role.
Active Property & Casualty License (or willingness to obtain within 45 days of employment).
Strong understanding of personal lines underwriting, coverage, and client service.
Experience with AMS360 and Microsoft Outlook preferred.
Detail-oriented with excellent communication and data-entry skills.
Self-starter with strong organizational and follow-up abilities.
Why This Opportunity?
This position offers the chance to make a meaningful impact while growing your career within an established, supportive organization. You'll work alongside experienced professionals who value mentorship, collaboration, and community involvement.
Benefits Include:
Competitive salary with bonus potential.
Health, dental, and life insurance.
401(k) with company match.
Paid holidays, vacation, and sick time.
Company-sponsored outings and team gatherings.
Support for licensing and professional development.
Wholesale Sales Manager
Relationship manager job in New York, NY
About Us
At Ibex, we design and deliver premium outdoor performance apparel built from natural merino wool. As part of Flour Funds, we are growing quickly and expanding our wholesale presence both domestically and internationally. We are seeking a Wholesale Sales Manager to lead and execute our wholesale strategy, build strong retail and distributor relationships, and ensure our brand is represented with excellence across all markets.
Role Overview
The Wholesale Sales Manager will be responsible for driving wholesale revenue growth, managing independent sales reps and international distributors, and ensuring that our brand is showcased consistently across all wholesale channels. This individual will play a central role in trade shows, seasonal sales planning, international distribution, and dealer support.
This role requires strong organizational skills, relationship management expertise, and the ability to balance strategic vision with hands-on execution.
Key Responsibilities:
Wholesale Strategy & Management
Develop and manage wholesale budget, calendar, and reporting standards.
Establish seasonal sales programs to meet business growth targets.
Oversee contracts and agreements with reps, distributors, and partners.
Plan and execute brand representation at major tradeshows and regional events.
Sales Rep Management
Recruit, onboard, and support independent sales reps.
Provide reps with updated sales tools, samples, line sheets, and seasonal kits.
Set sales targets and territory goals, ensuring accountability and performance.
Host seasonal sales meetings, line reviews, and mid/post-season reviews.
Monitor rep performance, approve orders in Hubsoft, and validate program discounts.
International Distribution
Identify, onboard, and manage international distributors.
Develop territory-specific sales strategies, pricing, and marketing support.
Provide training, sales forecasting, and seasonal workbooks for partners.
Drive distributor success through ongoing engagement and in-market support.
Dealer & Customer Support
Serve as primary contact for B2B wholesale customers.
Manage Hubsoft setup for new customers, products, and promotions.
Oversee order flow, credit approvals, and customer service escalations.
Ensure merchandising and in-store presentation meet brand standards.
Cross-Functional Collaboration
Work closely with Product, Marketing, and Design on seasonal workbooks, assets, and campaigns.
Coordinate with Logistics and Customer Service to ensure seamless dealer support.
Manage wholesale sampling, marketing materials, and storage logistics.
Qualifications
5+ years of experience in the Outdoor Retail industry (wholesale sales or Retail sales manager).
Strong negotiation, communication, and presentation skills.
Experience managing trade shows and wholesale events is ideal.
Proficiency in B2B sales platforms (Hubsoft experience a plus).
Highly organized, detail-oriented, and capable of managing multiple priorities.
Willingness to travel for tradeshows, regional events, and partner meetings.
Why Join Us?
Be part of a growing, purpose-driven outdoor brand rooted in sustainability.
Opportunity to shape and scale the wholesale business across global markets.
Collaborative, entrepreneurial team culture with room for growth.
Competitive compensation and benefits package.
Commercial Banking Relationship Manager
Relationship manager job in New York, NY
Commercial Banking Relationship ManagerCountry: United States of America
Your Journey Starts Here:
Santander is a global leader and innovator in the financial services industry. We believe that our employees are our greatest asset. Our focus is on fostering an enriching journey that empowers you to explore diverse career opportunities while nurturing your personal growth. We are committed to creating an environment where continuous learning and development are prioritized, enabling you to thrive both professionally and personally. Here, you will find ample opportunities to connect and collaborate with talented colleagues from around the world, sharing insights and driving innovation together. Join us at Santander, where you are supported by a culture of engagement and a commitment to your success.
An exciting journey awaits, if you are interested in exploring the possibilities We Want to Talk to You!
The Difference You Make:
The Commercial Banking Relationship Manager will be responsible for the sales, service and retention of complex and profitable Commercial relationships. The Incumbent is responsible for new business development, portfolio management, credit quality and overall relationship management of an assigned portfolio of commercial customers. This person will work independently to manage and develop complex commercial accounts that meet the bank's lending requirements and maximize profitability while minimizing risk. This role acts in a trusted advisor role to companies generating ideas, advice and solutions, usually to the larger companies in the assigned territory.
This is a senior level position and will report to the Head of NY/NJ C&I.
• Cross sells all bank products and direct the coordination of product partners in the attainment of business plans.
• Owns the relationship as primary point of contact.
• Acts as primary contact for new business development which focuses on the acquisition of complex and profitable commercial customers.
• Sources prospects and COI's.
• Individual budget responsibility in alignment with Incentive Plan Goals.
• Works in collaboration with credit professionals to produce written support of new or renewing credit exposure.
• Represents Santander in civic and community functions.
• Identifies, evaluates, structures and documents commercial credit transactions.
• Drives revenue growth through self-sourced opportunities within the upper-end / more complex universe of commercial customers and prospects.
• Anticipates emerging customer trends as a basis for recommending products and services and expanding the business.
• Solves unique problems with broad impact on the business segment and financials.
What You Bring:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Bachelor's Degree or equivalent work experience: Business, Finance, Economics, or equivalent field. - Required.
Extensive experience prospecting and generating new business with companies having > $100M annual revenue.
12+ Years of experience in a lending; credit, Treasury Management, Private Wealth Management sales training or financial services position. - Required.
7+ Years of demonstrated experience and success in meeting sales goals, managing client relationships and experience in credit, credit support or financial analysis. - Preferred.
7+ Years of experience in prospecting and relationship managing - Required.
• Superior knowledge of commercial banking products and services (both credit and non-credit).
• Proven ability to manage high-end Middle Market Clients.
• Ability to work independently and leverage professional relationships within and outside the bank.
• Deep understanding of capital structures.
• Deep product knowledge in all bank offerings.
• Extensive knowledge of financial analysis, risk evaluation, loan documentation and commercial loan structures.
• Full utilization of sales automation tools and related technologies.
• Superior sales presentation, interpersonal, negotiation and written and verbal communication skills, evidenced both internally and externally.
• Working knowledge of Capital Markets including Loan Syndications, Private Equity, Debt Capital Markets and non-bank loan alternatives.
• Persuasion, Diplomacy, Negotiation and closing skills.
Certifications:
No Certifications listed for this job.
It Would Be Nice For You To Have:
Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education.
What Else You Need To Know:
The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location.
Base Pay Range
Minimum:
$135,000.00 USD
Maximum:
$225,000.00 USD
Link to Santander Benefits:
Santander Benefits - 2025 Santander OnGoing/NH eGuide (foleon.com)
Risk Culture:
We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management.
EEO Statement:
At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.
Working Conditions:
Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required.
Employer Rights:
This does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this . The employer has the right to revise this at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason.
What To Do Next:
If this sounds like a role you are interested in, then please apply.
We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at ****************** to discuss your needs.
Primary Location: New York, NY, Madison Ave Corp
Other Locations: New York-New York
Organization: Santander Bank N.A.
Client Manager- Cabrio Group
Relationship manager job in New York, NY
The Cabrio Client Manager is the high touch client expert who is responsible for overseeing, managing and providing white glove service to a roster of non-profit clients. From development and event strategy to marketing direction and feedback, they act as the representative of the Cabrio Group in all client relation matters, while calling on cross functional support (event coordination, graphic design, and other shared services) as needed. The client manager will build strong trusted relationships and effectively manage their portfolio of clients.
To learn move visit Cabriogroup.co
Key Responsibilities
In partnership with CEO, accountable for oversight of full client strategy and execution processes, to ensure the highest standards are met.
Client Relationship Management and Strategy Development
Onboard new clients build strong relationships, understanding their organizational DNA and goals
Craft an aspirational annual roadmap and individual client strategies to maximize the success of the organization. This might be a combination or events, marketing and collateral, and building of infrastructure within the organization
Prepare high-level state-of-the-business reports, sharing insights with leadership and clients.
Attend key meetings and meet with client partners.
Identify challenges and proactively bring innovative solutions to leadership and client.
Event Planning with Cross Functional Support
Identify partners who can deliver on event and development needs to match client strategy- leaning on shared services team as needed for support in implementation
Work with shared services lead and team to follow processes and maintain project plans to ensure quality of services and delivery of results are maintained.
Attend events for your client organizations, traveling as needed (primarily to Brooklyn, NY or Deal, NJ)
Creative and Marketing
Add input to and oversee the creation and maintenance of creative assets, including donor books and development presentations and event marketing materials. (With support from Shared services team)
Coordinate and align PR and marketing efforts with clients, reviewing and approving campaigns and materials to ensure they align with the organizations style, guide and messaging.
Create innovative ways to reach the clients donor base and supporters
Research and Analysis
Conduct regular research in key areas of nonprofit and event management and best practices as part of company growth strategy
Research and brainstorm new categories and new opportunities appropriate for organizations
Partner with CEO on identifying potential partner organizations and building pitches to win the business.
Support sales activities as needed.
Qualifications & Requirements
Bachelors Degree
5+ years in account or client management- non profit experience preferred, but not required
Focus on relationship building and nurturing plus creative problem solving
Demonstrated ability to think creatively and strategically
Excellent presentation skills and communication skills
Excellent relationship building skills
Strong understanding of client and relationship and processes
Ability to develop and execute effective organizational plans and strategies
Travel and Office Requirements
Please note that during the Spring and Summer, there are many client events beyond traditional working hours. These events primarily take place in Deal, NJ or Brooklyn, NY. The client manager is expected to be present at events for their clients. Travel and hotel arrangements will be made to allow for attendance at these events, and adjustments to work schedules will also be made.
We are currently in a hybrid work schedule where we are in the office Mondays- Wednesdays each week and remote Thursdays and Fridays. Our office is located in Flatiron District NYC.
Over the summer a satellite office will be open in Deal, NJ and employees can choose to work from this office or the NYC office.
Relationship Manager
Relationship manager job in New York, NY
Job Description
CoreVest American Finance (CAF) is the leading provider of debt financing for residential real estate investors. We provide credit lines for acquisitions as well as long term debt for rental properties. The Relationship Manager will be responsible for sourcing new credit line and term loan customers via direct outbound efforts as well as through responding to inbound inquiries. Relationship Managers will work with other team members to support customers throughout the loan process, from initial inquiry to closing.
Essential Functions and Responsibilities: Include the following but not limited to, other duties may be assigned.
Identify new customers and lending opportunities from direct borrower relationships, brokers, realtors and other groups across the real estate community
Attend and professionally represent CAF at conferences and industry events
Proactively contact potential and existing customers through phone calls, email and in-person meetings
Evaluate the merits and risks of potential credit line and term loan transactions
Prepare term sheets and summary analysis of potential transactions
Perform cashflow based underwriting for term loans as well as narratives/conclusions regarding the suitability of potential transactions
Periodically produce brief and topical marketing blogs sponsored by CAF
Meet or exceed quarterly/annual individual production targets
Regularly log customer interaction in CAF's Salesforce CRM platform
Assist underwriting and other deal team members as needed
Minimum Requirements: The responsibilities listed below are required. Accommodations may be made to enable the individual with disabilities to ensure the individual can perform the essential functions and responsibilities.
Bachelor's Degree
2 years of experience in one or more of the following areas: commercial banking, specialty finance, residential or commercial loan originations
Hands-on approach with track record of driving results
Exceptional interpersonal and relationship building skills
Strong financial background with analytical and numerical proficiency
Must be proficient in Excel, other Office products (or equivalent) and CRM platforms (ideally Salesforce)
Ability to balance personal resourcefulness and individual drive in a team-based environment
Willingness to travel
Working Conditions:
Typical office environment
Travel required, up to 10%
Computer, keyboard, telephone, fax machine, scanner and copier, etc.
Occasional overtime work required throughout the year
A reasonable estimate of the base compensation range for this role is 55K + commission. The actual salary offer to the successful candidate will be based on job-related education, geographic location, training, licensure and certification, and other factors. CoreVest also offers a competitive benefit package including discretionary corporate bonus program, multiple health plans, STD and LTD options, company sponsored life insurance, fitness reimbursement, paid parental leave, time to volunteer, Paid Time off, ESPP, and 401K matching.
At Redwood Trust, we are committed to fostering an inclusive workplace where diversity is valued, and everyone has the opportunity to thrive. We welcome applications from individuals of all backgrounds and experiences. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Client Partner - Capital Markets
Relationship manager job in New York, NY
Who You'll Work With Slalom Greater New York is seeking a Client Partner to join the team to expand the Slalom brand within our New York Capital Markets line of business. You will work closely with capability leaders and other markets to collectively establish Slalom as the "go-to" consulting partner for transformation projects across business and technology. The Client Partner will engage with colleagues throughout Slalom to introduce thought leadership, create winning proposals, and deliver superlative work, thereby growing Slalom's consulting footprint with existing customers and opening doors to new ones. This leader will also deliver solutions that enhance our transformation story and build on our strong foundation with our current strategic & emerging partners.
Note: Director or Senior Director level, hybrid role and requires living in commutable distance to our NYC office.
What You'll Do
* Provide oversight, direction setting and relationship development for a client account(s) within Financial Services in the New York area.
* Build and Maintain trust-based Relationships - Drive new connections and deepen relationships within the market and the client accounts.
* Industry Expertise - provide subject matter expertise to teams, clients and partners. Support development of our consultants with interest in focusing in Financial Services.
* Building our Capability - Focused on increasing brand recognition by attending various industry or functional meetings, forums, publications, sponsor/speaker at industry events and/or client workshops etc.
* Financial Management - overseeing the profit and loss of accounts in the Financial Services group, including the management of receivables.
* Sales Pipeline Management - generating and leading new sales opportunities for Slalom and responding to client RFP responses and service requests.
* Delivery and Quality Management - oversight of all work, deliverables being performed on accounts in the Financial Services group. Engaged on steering committees and with executives to drive expectation alignment across teams. Spending time with clients periodically conducting Customer Love conversations.
* People and Talent Management - providing guidance, supervision and coaching to the team members assigned to accounts in the Financial Services client group. Ensuring Slalom teams serving clients are engaged and excited about the work they are doing.
* Administration - ensuring the proper administrative controls are in place and adhered to on the account, including the management client charge codes, billing and internal administration.
What You'll Bring
* 15+ years of knowledge and experience in the Financials Services, specifically Capital Markets and/or Asset and Wealth Management industries
* 5-10 year's experience managing teams of 3+ resources through all lifecycles of a project
* Excellent team builder and player, with a learner philosophy
* Experience simultaneously managing multiple projects across multiple domains and/or clients
* Experience developing and marketing thought leadership assets in the Financial Services industry
* 5-10 year's experience building relationships with executives and C-Suite leaders in the Financial Services industry
* Experienced in building relationships with CXOs and business decision-makers
* Experienced and adept at aligning teams to work toward a common goal; consistently demonstrates strong leadership skills
About Us
Slalom is a fiercely human business and technology consulting company that leads with outcomes to bring more value, in all ways, always. From strategy through delivery, our agile teams across 52 offices in 12 countries collaborate with clients to bring powerful customer experiences, innovative ways of working, and new products and services to life. We are trusted by leaders across the Global 1000, many successful enterprise and mid-market companies, and 500+ public sector organizations to improve operations, drive growth, and create value. At Slalom, we believe that together, we can move faster, dream bigger, and build better tomorrows for all.
Compensation and Benefits
Slalom prides itself on helping team members thrive in their work and life. As a result, Slalom is proud to invest in benefits that include meaningful time off and paid holidays, parental leave, 401(k) with a match, a range of choices for highly subsidized health, dental, & vision coverage, adoption and fertility assistance, and short/long-term disability. We also offer yearly $350 reimbursement account for any well-being-related expenses, as well as discounted home, auto, and pet insurance.
Slalom is committed to fair and equitable compensation practices. For this position, the base salary pay range is $206k to $329k. Actual compensation will depend upon an individual's skills, experience, qualifications, location, and other relevant factors. The salary pay range is subject to change and may be modified at any time.
EEO and Accommodations
Slalom is an equal opportunity employer and is committed to attracting, developing and retaining highly qualified talent who empower our innovative teams through unique perspectives and experiences. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans' status, or any other characteristic protected by federal, state, or local laws. Slalom will also consider qualified applications with criminal histories, consistent with legal requirements. Slalom welcomes and encourages applications from individuals with disabilities. Reasonable accommodations are available for candidates during all aspects of the selection process. Please advise the talent acquisition team if you require accommodations during the interview process.
Vendor Relationship Manager
Relationship manager job in New York, NY
We're looking for an experienced Vendor Relationship Manager / Market Data Analyst to join our Data Vendor Management team. This team forms and manages our relationships with various financial market data vendors and exchanges while partnering directly with traders, researchers, and internal stakeholders to identify and assess the data requirements that drive our trading strategies.
You will be responsible for negotiating new contracts and ongoing contract renewals and maintaining the inventory management platform for our contracts, including the cost structure for each. You will also help with usage reporting and audits to ensure that our team continues to best meet the firm's needs.
Managing this correctly requires working with several teams across Jane Street, including Legal, HR, Engineering, Accounting/Finance, and other business areas, to ensure that new contracts are fully understood and vetted, invoices are processed on time, and colleague requests for new data vendors and services are heard and considered.
About You
Experience with vendor negotiation and relationship management
Motivated self-starter who can handle competing, time-sensitive priorities
Strategic thinker who can apply critical analysis to make decisions and solve problems
Excellent writing and people skills; shares information and explains ideas clearly
Working knowledge of FITS, MDSL, or INFOmatch inventory system preferred
If you're a recruiting agency and want to partner with us, please reach out to
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Auto-ApplyEvent Vendor Relationship Manager (E6048)
Relationship manager job in Piscataway, NJ
The overall purpose of this position is to help manage vendor relationships for event-related service providers within the Conferences, Events & Experiences (CEE) department and related functions. The Event Vendor Relationship Manager plays a key role in establishing, maintaining, and optimizing relationships with third parties to ensure seamless service delivery and adherence to IEEE's standards and objectives.
We are seeking an experienced and detail-oriented professional who will serve as a subject matter expert in the selection and management of goods and services required to produce meetings and events of all sizes and types. This includes creating and implementing processes to evaluate and manage existing vendors, developing frameworks for qualifying new providers, identifying and monitoring key performance indicators (KPIs), assessing performance, evolving business terms, and maintaining strong business-to-business relationships with key suppliers.
This position involves a high degree of collaboration with senior staff, volunteer leadership, and internal subject matter experts across CEE, Legal & Compliance, Strategic Sourcing, Information Technology, and other shared services. The incumbent must be adept at fostering positive relationships, ensuring compliance, and supporting operational excellence across assigned portfolio.
Key Responsibilities
* Vendor Selection & Vetting
* Identify, research, and build relationships with qualified vendors across event categories (venues, AV, catering, logistics, décor, etc.).
* Works with SMEs within the IEEE CEE team as well as current customers to understand current services and terms
* Lead vendor vetting processes, including portfolio reviews, reference checks, and verification of compliance, insurance, and licensing. Seeks agreement with end users on needs and qualitative requirements.
* Maintain and regularly update an inventory of preferred vendors.
* Contracting & Negotiation in concert with authoritative entity such as IT, Finance, Legal, etc.
* Support the negotiation of vendor agreements, pricing, and terms in collaboration with legal and finance teams.
* Ensure all contracts reflect service expectations, event requirements, and risk management protocols.
* Performance Monitoring & Relationship Management, quarterly reviews, issues reports to management, etc.
* Track vendor performance using standardized evaluation tools and metrics as agreed with Sr. Director.(e.g., on-time delivery, service quality, flexibility).
* Coordinate and document post-event reviews with stakeholders to collect feedback and address any concerns.
* Serve as a primary relationship manager for establishing and measuring, vendors, ensuring responsive communication and timely conflict resolution.
* Build long-term, mutually beneficial relationships with high-performing vendors. Recommend continuous improvement opportunities and innovations
* Identify and implement process improvements in vendor onboarding, evaluation, and performance tracking.
* Keep accurate vendor records and documentation within internal systems.
* Seeks opportunities to automate, innovate and hasten operations through the use of technology.
Travel Information
* 5-10% approx. 2-3 trips per year which may include weekends
Education
* Bachelor's degree or equivalent experience Business, Hospitality, Event Management, or related field. Req
Work Experience
* 6-8 years' Experience in vendor management, procurement, or operations within events, hospitality, or related industries. Licenses and Certifications.
* Certification in Event Planning (CMP, CSEP) or Vendor Management is a plus Pref Skills and Requirements.
* Excellent communication skills including creating and delivering presentations to global audiences.
* Strong negotiation, relationship-building, and organizational skills.
* Proficiency in Microsoft Office, project management platforms, and CRM/vendor tracking tools.
* Ability to work independently and manage multiple vendors simultaneously in a fast-paced environment.
* Familiarity with vendor compliance tools (e.g., Avetta, ISNetworld).
* Experience in event production cycles and working with cross-functional teams.
Other Requirements:
As defined in IEEE Policies, individuals currently serving on an IEEE board or committee are not eligible to apply.
PLEASE NOTE: This position is not budgeted for employer-sponsored immigration support, this includes all persons in F (both CPT and OPT), J, H, L, or O status.
For information on work demands and conditions required for this position, please consult the reference document, ADA Requirements. This position is classified under Category I - Office Positions.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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Disclaimer: This is proprietary to IEEE. It outlines the general nature and key features performed by various positions that share the same job classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties and qualifications required of all employees assigned to the job. Nothing in this job description restricts management's right to assign or re-assign duties to this job at any time due to reasonable accommodations or other business reasons.
Client Partner
Relationship manager job in New York, NY
#TeamNextdoor
Nextdoor (NYSE: NXDR) is the essential neighborhood network. Neighbors, public agencies, and businesses use Nextdoor to connect around local information that matters in more than 340,000 neighborhoods across 11 countries. Nextdoor builds innovative technology to foster local community, share important news, and create neighborhood connections at scale. Download the app and join the neighborhood at nextdoor.com.
Meet Your Future Neighbors
Nextdoor's Client Partner (Account Executive) team is a diverse, driven, and strategic group of salespeople focused on connecting brands with our community of neighbors through our growing portfolio of advertising products. The team culture mirrors the larger business focus, relying on building trusted relationships both internally as well as with our partners. The Sales team drives results for its brand partners while creating neighbor value. We're a purpose-driven company and we're recruiting like-minded sales professionals who are as passionate about customer value as they are professional growth, and building a culture of belonging.
At Nextdoor, we offer a warm and inclusive work environment that embraces a hybrid employment experience, providing a flexible experience for our valued employees.
The Impact You'll Make
Nextdoor Client Partners help advertisers by connecting them with our hyper-local community of neighbors across the United States through our native advertising platform. You will develop and build a pipeline and drive new business through the full sales cycle (from prospecting to closing). To succeed in this role, you will need a deep understanding of storytelling, experience with social and native advertising, and an expertise in digital marketing objectives. You are ambitious and thrive in a startup environment, with a demonstrated ability to build detailed sales and revenue generation plans, while also being able to roll up your sleeves and execute tactically.
Your responsibilities will include:
Drive revenue growth by identifying and pursuing new business opportunities
Regularly assess client satisfaction and identify opportunities for growth and upsell/cross-sell
Develop multi-funnel digital campaigns that clearly achieve advertiser objectives, while staying true to the Nextdoor brand and neighbor community
Consistently meet or exceed revenue quotas
Effectively manage account expectations and work with the Ad Solutions team to ensure successful campaign performance and account retention
Collaborate effectively with all internal stakeholders.
Demonstrate an ability to prioritize both short and long-term
Navigate ambiguity with a positive attitude and growth mindset
Ability to tell compelling stories with data
Provide thoughtful feedback to internal marketing, product and operations teams to drive business innovation
Relentlessly pursue new prospects and sales opportunities
Build relationships with key decision-makers across complex marketer and agency partners
Manage a robust pipeline and accurately forecast revenue outcomes
Participate in in-person Nextdoor events such as trainings, off-sites, volunteer days, and team building exercises
Build in-person relationships with team members and contribute to Nextdoor's company culture
What You'll Bring To The Team
4+ years of experience in advertising sales and/or account management
A history of securing new business partners exceeding ~$500k quarterly
Experience with Salesforce and prospecting tools (e.g., LinkedIn, Pathmatics)
Advanced sales, communication, and presentation skills
Strong understanding of platform-based media buying, including marketing campaigns aimed at brand awareness as well as driving lower funnel consumer action
Excellent planning and organizational skills
A passion for community building, to inspire a more inclusive team and diversity of thought, both at Nextdoor and in your own neighborhoods
Eagerness to explore and apply AI and emerging technologies to reimagine how work gets done
Rewards
Compensation, benefits, perks, and recognition programs at Nextdoor come together to create one overall rewards package. Overall, total compensation will vary depending on your relevant skills, experience, and qualifications.
The compensation range for this role includes a base salary + commission structure with a 50/50 split. Commission will vary depending on your achievement of sales-related goals and objectives. The budgeted OTE (on-target earnings) inclusive of base + commission is in the range of $180,000-$230,000 (base salary of $90,000-$115,000) on an annualized basis.
We also expect to award a meaningful equity grant for this role. With quarterly vesting, your first vest date will be within the first 3 months of your start date.
When it comes to benefits, we have you covered! Nextdoor employees can choose between a variety of great health plans. We cover 100% of your personal monthly premium for health, dental, and vision - and provide a OneMedical membership for concierge care.
At Nextdoor, we empower our employees to build stronger local communities. To create a platform where all feel welcome, we want our workforce to reflect the diversity of the neighbors we serve. We encourage everyone interested in our mission to apply. We do not discriminate on the basis of race, gender, religion, sexual orientation, age, or any other trait that unfairly targets a group of people. In accordance with the San Francisco Fair Chance Ordinance, we always consider qualified applicants with arrest and conviction records.
For information about our collection and use of applicants' personal information, please see Nextdoor's Personnel Privacy Notice, found here.
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