Information Technology Infrastructure Manager jobs at RELX

Our enterprise-level client is seeking to add an Infrastructure Project Manager to the team in New York City. Please see below for full details- Job Notes: -- 12+ month contract / extensions and perm conversion are possible but not guaranteed. -- Onsite in New York, NY, 10019 -- Hybrid -- Onsite in NYC + 1-to-2 days remote + travel may be required (we support all the Americas / less than 10%). -- Drug & Background required. -- PMP required. -- Banking experience preferred. Pay Rate = $55 w2 per hour + benefits Project Manager The major purpose of this job function is to manage stages within the infrastructure and other IT projects, using the full range of accepted best practice techniques and approved methodologies to deliver products required for a stage within a project. The project manager controls all resources used within the stage and is responsible to the project manager for delivery in accordance with the project plan. This level of resource may also manage end-to-end delivery of smaller, less complex engagements. Duties and Responsibilities: Manage the full stage lifecycle. Develop stage plans, risk analysis, and other Tempo documents within the stage. Manage the stage resource in the delivery of stage products. Manage customer staff as part of a mixed project team. Achieving pre-defined critical success factors for the stage Manage the stage budget. Generate timely cross-charge information with appropriate supporting documentation. Develop professional communications with the project manager and with the customer. Monitor and report on the progress of the stage to the project manager. Ensure that adequate plans are in place to cover resource absences during the stage. Ensure that Quality Assurance activities take place in line with standards and the project plan. Effectively manage change control within the stage Manage configuration of stage documentation and products. Ensure timely reporting to project stakeholders including the Project Manager Typical Assignments: Oversee corporate relocations, buildouts and upgrades with minimal interruptions to day-to-day business. Manage end-to-end delivery of small, less complex projects. Support the project manager in the commercial control of large-scale, multiple-stage projects. Maintain a suitable level of quality at a cost predefined by the customer and project manager. Negotiate required scope changes and associated costs with the customer during a stage with the authority of the project manager. Additional: operates with sense of urgency execution oriented demonstrates operational command Experienced in working in Investment Banking Corp environment Knowledgeable in IT Services Why Work with Merge IT? We don't just connect people with jobs, we connect top IT talent with game-changing opportunities at some of the biggest names in tech, finance, healthcare, and more. Our team is passionate about helping you land the role that propels your career forward. Let's Stay Connected Want insider access to hot jobs, career tips, and industry trends? Follow us @MergeITLLC on Instagram, Facebook, and Twitter, or check us out here: *********************************** You'll be the first to know when that perfect role opens up. Be You. With Us. Merge IT is an equal opportunity employer. We value diversity in all forms and are committed to creating a workplace where everyone can thrive. All employment is subject to verification of eligibility to work in the U.S. per federal law. Your next opportunity starts here. Let's make it happen.

Job Title: Head of Digital & Technology - US Region Salary Range: $195,000 to $245,000 + Bonus + Benefits The Head of IT - US Region will lead the Information Technology function across the United States, delivering secure, reliable, and cost-effective IT services that drive business performance. This role ensures alignment with global IT and digital strategies, as well as with global governance frameworks, while addressing the unique requirements of the US business, fostering operational excellence, compliance, and continuous innovation. Key Responsibilities: 1. IT Operations & Service Delivery Ensure high availability, security, and performance of IT services across all US sites. Oversee infrastructure, applications, and end-user support to minimize downtime and maximize user satisfaction. Manage incident, problem, and change processes in line with ITIL best practices. Ensure IT operations comply with global governance, policies, and standards. 2. Regional Business Partnering Serve as the primary IT liaison for US business leaders. Translate business requirements into IT solutions aligned with global standards and governance. Enable productivity, efficiency, and compliance across business units. 3. Governance, Compliance & Security Ensure adherence to global IT policies, governance frameworks, cybersecurity standards, and regulatory requirements (e.g., SOX, data privacy). Collaborate with global cybersecurity teams to identify and mitigate risks. Support alignment with global IT governance in all regional initiatives. 4. People & Vendor Management Lead, mentor, and develop the regional IT team, promoting accountability and service excellence. Manage relationships with regional IT vendors and service providers to optimize cost and quality, in line with global vendor governance. 5. Projects & Transformation Oversee local and regional IT projects, ensuring timely and budget-compliant delivery. Support deployment of global initiatives (ERP, data, digital, AI) in the US region, ensuring alignment with global governance and standards. Identify opportunities for automation, digitalization, and process improvement. Qualifications Bachelor's degree in Information Technology, Computer Science, or related field; Master's preferred. 10+ years of IT leadership experience, ideally in a multinational environment. Deep expertise in IT operations, infrastructure, and enterprise applications. Proven experience leading regional IT teams and managing vendor partnerships. Strong communication, stakeholder management, and business partnership skills. Familiarity with ITIL frameworks, cybersecurity best practices, and global IT governance. Key Competencies Leadership: Inspire and guide a high-performing regional IT team. Business Acumen: Translate IT capabilities into measurable business value. Collaboration: Partner effectively with global IT, governance teams, and regional business leaders. Execution: Pragmatic, hands-on, and results-oriented. Change Agent: Drive technology adoption, transformation, and adherence to global governance.

About the Role We are seeking a highly skilled Freelancer Senior IT Support Specialist to provide advanced technical support, project assistance, and IT coverage for our client operations. This role ensures the continuity, efficiency, and security of client technology systems by resolving complex issues, supporting IT projects, and delivering exceptional service. Initially, you will work onsite in New York City two days per week for knowledge transfer and cross-training with the existing team. Afterward, the role transitions to as-needed support for project work, PTO coverage, and specialized consultation. Key Responsibilities Technical Support & Service Delivery Serve as the primary escalation point for complex IT issues, including hardware, software, networks, and business systems. Provide both onsite and remote support to minimize downtime and maintain productivity. Troubleshoot Windows, mac OS, Microsoft 365, cloud platforms, and network infrastructure. Support and maintain legal practice management systems such as LEAP, including setup, integrations, and user support. Collaborate with the IT Director and team to ensure efficient, scalable IT operations. IT Projects & System Administration Lead or assist with infrastructure projects (network upgrades, migrations, system rollouts, security implementations). Evaluate IT environments, recommend improvements, and contribute to technology roadmaps. Manage system configurations, installations, and maintenance (Active Directory, DNS, DHCP, VPN, firewalls, servers). Coordinate with vendors to resolve escalated issues and project requirements. Documentation & Process Management Maintain clear documentation: SOPs, configuration guides, and client-specific notes. Log all service activities in the ticketing system with detailed resolution notes. Support continuous improvement initiatives for IT processes, policies, and compliance. Subject Matter Expertise & Training Act as an SME for LEAP and other critical platforms. Mentor junior IT staff and provide end-user training. Stay current with emerging technologies relevant to client operations. Client Engagement & Professionalism Serve as a trusted technical advisor to clients. Communicate complex technical issues clearly to non-technical stakeholders. Maintain the highest standards of professionalism, responsiveness, and accountability. Availability & Flexibility Onsite NYC presence required initially (2 days/week). Provide project-based support, PTO coverage, and urgent issue response as needed. Qualifications Education & Experience Bachelor's degree in IT, Computer Science, or related field (or equivalent experience). 6-8+ years of progressive IT support experience, including senior-level troubleshooting and client-facing service. Experience supporting legal practice management software (LEAP required). Professional certifications such as CompTIA A+, Microsoft Certified Professional, ITIL, or similar are highly valued. Technical Expertise Advanced knowledge of Windows Server, Active Directory, Group Policy, DNS, DHCP, and networking (LAN/WAN, VPNs, firewalls). Experience with Microsoft 365, Google Workspace, Azure, and AWS. Familiarity with endpoint management, backups, VOIP, A/V conferencing, patch management, and security best practices. Soft Skills Excellent client communication and interpersonal skills. Strong analytical and problem-solving abilities. Self-directed with the ability to manage priorities in a dynamic, project-based environment. High professionalism, discretion, and client empathy. If you are a technically proficient, proactive, and client-focused IT specialist looking to provide strategic support in a professional services environment, we want to hear from you!

The Company Privately held company headquartered Northern Massachusetts (Rt 495) the company operates an integrated light manufacturing and distribution center, with two third-party overflow warehouses in the U.S. With approximately $150 million in annual revenue, over 450 employees. The Position The company is seeking a Director of Information Technology & Security to be responsible for leading the company's technology foundation across IT operations, infrastructure, cybersecurity, and software engineering. This senior leader will oversee the day-to-day performance, reliability, security, and efficiency of all IT systems and services, while ensuring the successful delivery of custom software solutions that support manufacturing and broader business operations. Reporting to the Chief Technology Officer, this role will also serve as a member of company's Senior Leadership Team. The Director will partner closely with the Director of Digital Transformation and the Director of the Project Management Office (PMO) to drive innovation and digital transformation initiatives, ensuring that technical execution aligns with business goals. As a senior technology leader, this individual will provide leadership continuity and support executive decision-making when needed, helping to keep operations and strategic initiatives on track. The Director of Information Technology & Security will provide strategic and operational leadership across IT infrastructure, cybersecurity, and software engineering to ensure reliable, secure, and high-performing technology services. This individual will guide the evolution of Company's technology environment, strengthen system reliability and security, and enable scalable digital capabilities that support the needs of a growing manufacturing organization. The Director will also provide strategic guidance to the CTO on operational and technical matters, contributing to long-term IT strategy, technology roadmaps, and budget planning, while championing continuous improvement through analysis of incident trends and service performance. Through cross-functional collaboration and forward-looking leadership, the Director will help ensure Company's technology ecosystem remains robust, efficient, and positioned for long-term success. Principal Responsibilities & Duties: Lead IT operations, including infrastructure, networking, system administration, and the Help Desk, ensuring high availability, performance, security, and timely issue resolution while managing IT assets across their lifecycle. Expand and mature IT service management (ITSM) processes and enforce SLAs/OLAs, driving accountability, continuous improvement, capacity planning, availability management, and disaster recovery aligned with business continuity goals. Serve as the senior cybersecurity leader, overseeing policies, controls, incident response, and compliance to protect company systems and data. Provide strategic direction and leadership for software engineering, managing development projects, automation, systems integration, and the Software Development Manager while fostering a high-performance, collaborative culture. Partner with the Directors of Digital Transformation and PMO to align IT operations and development with innovation priorities, including AI adoption, factory floor automation, advanced analytics, process optimization, and timely project delivery The Candidate The company is seeking an experienced and strategic Director of Information Technology & Security to lead and evolve their technology foundation in support of our growing manufacturing organization. The ideal candidate will be an experienced and strategic technology leader with a strong background in IT operations, cybersecurity, infrastructure management, and software engineering. The company seeks a collaborative, proactive, and adaptable leader who can drive operational excellence while fostering innovation and cross-functional alignment. This individual will have a proven track record of leading high-performing IT teams, navigating both operational and project-based work, and influencing stakeholders across departments to deliver measurable results. This role requires a hands-on, customer-focused, and risk-conscious leader with excellent communication and collaboration skills. A successful candidate will bring strong problem-solving abilities, curiosity, accountability, and a stakeholder-centric mindset, while integrating IT operations with digital transformation initiatives, manufacturing systems, and ERP platforms. This is a flexible hybrid role, with an expectation of at least three days per week in office. During the initial six months, on-site presence will be required four to five days per week to support onboarding and integration. Summary of Requirements: Bachelor's degree in Information Technology, Computer Science, or a related field; advanced or security-related certifications (CISSP, CISM, CSSM, CompTIA Security+, ITIL Foundation or higher) a plus. 15+ years of progressive IT operations leadership experience, including infrastructure, cybersecurity, and software engineering. Proven ability to expand and optimize ITIL-based processes and leverage ITSM platforms to drive process maturity and operational excellence. Strong understanding of manufacturing systems, ERP platforms, and IT/OT integration. Hands-on experience leading software engineering teams, managing development projects, automation, and systems integration initiatives. Skilled in capacity planning, disaster recovery, and business continuity aligned with organizational growth. Experience managing IT assets, Help Desk operations, and SLAs/OLAs to ensure high availability, performance, and service reliability. Hybrid role but must be in office at HQ three days per week and four-to-five during first six months of employment.

Role - Technical Program Manager (Retail & eCommerce) note: Must have a Retail or e-commerce background. Requirements 10+ years of technology program/project management experience managing large transformational programs, and projects in a large-scale matrix organization; responsible for schedule, budget, and scope; oversight of multiple project managers and vendors 8+ years of program/project management experience working with Agile (SCRUM) methodologies and continuous integrations and delivery; with solid experience using agile delivery tools Proven experience as a Project, Program or Application Delivery Manager leading enhancements, migrations, or integrations with Informatica delivery teams and platforms. PM should have the ability to understand one or more of the following application development tools and techniques: Excellent communication skills with the ability to influence and lead others across all levels of the organization Lead sophisticated and large scale cross-team, cross-functional initiatives. Collaborate with engineering managers and engineers to estimate work efforts, define achievements and handle resources. Track progress, resolve dependencies, evaluate and mitigate risks and communicate status to upper management and other stake holders. Engage and energize the project teams to achieve ambitious goals. Proactively remove obstacles to drive momentum and progress. Identify communication gaps, handle issue partner concerns and provide support to teams balancing challenging priorities. Understand technical implementation at the architecture level. Ask questions that clarify priorities and push the team to be highly effective. Develop broad domain and technical knowledge. Help with the cross-functional planning and business planning process, leading conversations with key partners to develop concepts for critical initiatives, and developing those into detailed program/project plans (including roadmaps, resource planning, and hiring goals). Identify and implement continuous improvements to the engineering organization and the program management process. Share program/project process frameworks, tools, and standard methodologies that can be embraced throughout the organization. Improve product development and delivery. Job responsibilities Bachelor's degree in Computer Science, Engineering, or Mathematics, related quantitative subject area, or equivalent practical experience Minimum of 6+ years of proven experience as a Program Manager (Tech) or Technical Program Manager or Engineering Manager in a software, SaaS, or systems development environment Excellent written and verbal communication skills and exceptional emotional intelligence Ability to influence and empower people across a broad variety of job functions through your relationships Strong organizational skills to lead multiple, challenging priorities simultaneously, without losing sight of the highest priority items Strong technical, analytical and quantitative skills with the ability to use data and metrics to back up assumptions, recommendations and drive decisions Strong technical experience in large distributed systems, ability to conceptualize and lead delivery in a microservice environment Solid technical proficiency and an ability to comprehend technical designs, challenges, and risks. Engineers enjoy working closely with you Familiarity with engineering metrics like code coverage, service reliability, service efficiency, capacity management, etc. "Centraprise is an equal opportunity employer. Applicants must be authorized to work in the U.S. U.S. citizens and Green Card holders are strongly encouraged to apply."

Job Title: IT Project Manager - Hospitality Integration Employment Type: 6+ month W2 contract (no C2C or sponsorship available) Job Description: Talent Groups is seeking an experienced Project Manager to lead two major technology integration and rollout initiatives across convention, restaurant, and hospitality operations. This role oversees the deployment of new platforms, ensuring smooth integration with enterprise systems and successful adoption across multiple venues and property locations. The Project Manager will work onsite in Las Vegas, supporting high visibility stakeholders across convention services, sales, group dining, and restaurant operations. The ideal candidate brings exceptional communication skills, strong system integration leadership, and the ability to deliver structured projects in complex and multi system environments. Key Requirements and Preferences: • Five or more years of Project Management experience delivering enterprise scale, multi system projects • Strong background in system integration, including legacy to modern platform transitions • Experience managing integrations with Populo, Audio Visual systems, Opera, Delphi, Janus Reader Boards, TripleSeat, PeopleMind, or similar platforms • Hospitality, convention operations, restaurant systems, or AV and display technology experience • Proven ability to manage Waterfall projects and work through high pressure timelines of forty to sixty hours per week • Ability to work onsite with diverse stakeholder groups including sales teams, convention operations, restaurant operations, and technical teams • Exceptional communication, executive presence, organization, and cross functional leadership • Experience leading multi site or multi venue technology rollouts is strongly preferred • TripleSeat or AV related project experience is preferred but not required Note: Only qualified applicants will be contacted. Talent Groups is committed to providing equal employment opportunities.

Are you a results-driven leader with a proven ability to manage service projects and build strong client relationships? Do you thrive in a fast-paced, dynamic environment where you can take ownership of projects and drive business growth? As a Service Plumbing Project Manager, you will have the opportunity to leverage your expertise to actively seek out, design, coordinate, and oversee commercial plumbing service projects while managing a portfolio of key accounts. This role plays a crucial part in maintaining strong client relationships, retaining existing business, and generating new project opportunities that contribute to the continued growth and success of SVM's plumbing service department. In addition to managing the full lifecycle of service projects, you will help drive strategic account development and deliver solutions that align with our clients' needs. What You Will Do Develop and manage a portfolio of plumbing and piping accounts, specializing in service agreements, repairs, and commercial service projects. Proactively generate new business through prospecting, cold calling, emails, and onsite meetings with prospective clients. Build and manage a sales pipeline, tracking leads, proposals, follow-ups, and contract renewals, and provide regular updates in internal meetings. Conduct regular job walks and inspections to evaluate plumbing and piping systems, gather site information, and recommend repair or project solutions tailored to client needs. Prepare detailed proposals for new and existing clients, customizing scopes of work to meet client needs. Oversee service projects from inception to completion, ensuring alignment with client expectations, budget, and timeline. Manage project budgets, labor forecasting, job costing and material procurement to ensure financial performance and timely completion. Coordinate with project teams and field technicians to discuss job progress, troubleshoot issues, and ensure project milestones are met. Maintain all project documentation, including submittals, RFIs, change orders, purchase orders, and service reports, in an organized and accessible format. Participate in bi-weekly service project meetings to discuss pending and ongoing projects, labor allocation and challenges. Tracks and manage annual contract renewals, engaging with clients prior to expiration for repeat business. Identify and pursue cross-selling opportunities for HVAC services by collaborating with internal partners to deliver comprehensive service offerings. Collaborate with Engineering, Sales, and Operations teams to develop project scopes, ensure permitting and compliance requirements (e.g., Title 24) are met, and deliver seamless service execution. Collaborate with vendors to compile project submittals, procure materials, ensuring accurate pricing, delivery dates, and specifications. Maintain Work in Progress (WIP) reports and present financial updates in monthly accounting meetings. Address customer inquiries and concerns promptly, and accurately, escalating when necessary. Maintain a competitive edge by staying abreast of market trends, emerging technologies, and industry advancements within the assigned region. Provide technical expertise and attend job walks as needed to support internal teams with plumbing-related solutions. Conduct post-project follow-ups to address warranty issues, gather feedback, and identify additional service needs. Create detailed design solutions based upon site surveys, design drawings and in collaboration with sales engineers and senior team members. Collaborate with team members on unique opportunities or service contracts as required. Assist with other duties related to Service Projects as business requires. Education, Skills & Experience 3-5 years' experience as a Plumbing Project Manager, or equivalent 7-10 years of plumbing field management experience required. High school diploma or general education degree (GED; or equivalent combination of education and experience) required. Possesses a valid California's Driver's License and willing to submit to a DMV report a must Proficient in MS Office (Word, Excel, and Outlook), AutoCAD, Revit, and Bluebeam highly preferred. Proven expertise and comprehensive knowledge in plumbing, boiler, water treatment and process piping systems within diverse industries required. Proven experience in managing and installing new plumbing installations from breaking ground to building completion highly preferred. Proven experience in plumbing and/or boiler sales, estimating and system design highly preferred. Ability to identify field conditions and communicate viable retrofit design options to vendor sales engineers and team members required. Proven experience leading and developing small teams required. Proven ability to manage a diverse range of project budgets a must. Highly skilled in building relationships with customers a must. Outstanding ability to effectively communicate both verbally and written a must. Compensation & Company Benefits Include This is a full-time exempt position. The compensation for this role is $100,000 - $140,000 and is based on experience and skillset. Health: Medical / Dental / Vision / Life & Disability Insurance / FSA Well-Being: Robust Maternity & Paternity Leave / EAP / Paid Holidays / PTO / Interactive Breakroom Financial Wellness: Deferred Compensation Plan / 401k w/ Employer Contribution / Employee Referral Bonus / “Positive Pulse” Community Investment: Volunteer Opportunities / Team Building Activities / Employee Activities Physical Requirements As a Plumbing Service Project Manager in the Mechanical Contracting Industry, there are certain physical requirements you should be aware of. These requirements ensure that you are capable of performing the necessary tasks safely and effectively. Reasonable accommodations may be provided to qualified applicants who may not be able to fulfil certain aspects of the role. The key physical requirements for this role are outlined below: This role may involve physical activity including walking, standing, and driving while moving around the office and visiting construction sites. This role may be required to lift equipment, materials or tools up to 50 lbs. This role may be required to work at elevated heights and in various work conditions when overseeing installations and other project processes. This role may be required to navigate through confined spaces such as mechanical rooms, crawlspaces, or attics. This role may require reviewing and interpreting architectural drawings, schematics, blueprints and other technical documents related to plumbing projects. This role may work in various environments, including construction sites, commercial buildings, etc. This role may require the use of personal protective equipment (PPE) during job walks and site visits. Who We Are At SVM, we are more than just a leading mechanical contractor specializing in design-build commercial HVAC, plumbing, piping, service/maintenance, and 24-hour emergency services. We're a team dedicated to supporting the Bay Area, Sacramento, and Nevada regions with trusted expertise and an unwavering commitment to delivering exceptional experiences at every level. Our success is built on a collaborative culture that values teamwork, innovation, and doing the right thing. We take pride in fostering an inclusive and welcoming environment where every team member feels supported, valued, and empowered to grow. At SVM, we believe our people are our greatest asset, and we prioritize their development, well-being, and success. Our state-of-the-art fabrication facility reflects our dedication to quality and efficiency. By leveraging cutting-edge 3D design and manufacturing technology, we detail and fabricate ductwork, piping, and pre-skidded equipment to execute projects with precision and excellence. At SVM, we don't just focus on work-we focus on balance. We encourage a life-work approach that allows our team to thrive both personally and professionally. We are committed to helping our team members grow, stay curious, and work collaboratively to tackle any challenge. With the support of peers, managers, and executive leadership, our team is equipped to succeed and build meaningful careers. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhausted list of all responsibilities, duties and skills required.

We are actively seeking a dynamic and seasoned Senior Development Project Manager for our Development team. The ideal candidate will be a strategic thinker, problem-solver, and a team player with a deep understanding of financial underwriting and project management. Key Responsibilities: Oversee the preparation and review of detailed financial underwriting, feasibility studies, and investment analyses for new and existing projects; provide executive-level recommendations on deal structure and financial strategy. Implement and coordinate all tasks required to close on acquisition, construction, and permanent financing. ·Serve as the primary point of contact for financial institutions, public agencies, attorneys, title companies, architects, contractors, and community partners to ensure successful collaboration and project execution. Provide project management during construction, including preparing requisitions, tracking expenditures, and maintaining project documentation. Review and approve construction progress reports, meeting minutes, and project correspondence to maintain transparency and accountability with senior leadership and key stakeholders. Collaborate with internal design teams and external architectural and engineering consultants to maintain project schedules and budgets. Work closely with the Construction team on projects where the organization serves as both developer and general contractor. Oversee major capital improvement projects for existing real estate developments, incorporating sustainable and energy-efficient design practices. Assist with the preparation of RFPs, RFQs, and subsidy applications for funding and development opportunities. Support the identification and evaluation of new development sites, including feasibility and predevelopment analyses. Maintain compliance with all regulatory, financial, and organizational requirements throughout each project. Ensure that all projects are delivered on time, within scope, and within budget. Provide guidance and mentorship to junior development staff, fostering professional growth, accountability, and collaboration within the team Qualifications: Bachelor's degree in real estate, finance, construction management, or related field. Prior work experience in the field of housing development. Minimum of 5 years of experience in real estate development, construction, or related industry. Experience with low-income housing tax credits (LIHTC), underwriting, project management, modeling, submittals, and preconstruction. Proficiency in Microsoft Office Suite, including Excel, Word, and PowerPoint. Strong attention to detail, organizational skills, and ability to work independently. Knowledge of government regulations related to real estate development and construction. Relevant Skills/Abilities: Excellent written, oral and presentations skills. Ability to analyze large datasets and draw meaningful conclusions using statistical methods and modeling techniques. Capable of conducting thorough market analysis to assess feasibility and identify risks. Innovative thinking to tackle challenges in project planning and execution. Strong analytical and critical thinking skills to address challenges in data integrity, integration, and process improvement. Works independently and can manage multiple projects simultaneously. Good teamwork and collaboration skills. Excellent communication skills for presenting complex data to stakeholders. Working Conditions: You will be based in the corporate headquarters in Yonkers, New York with travel to various project worksites.

Upwork ($UPWK) is the world's human and AI-powered work marketplace that connects businesses with highly skilled, AI-enabled independent talent from across the globe. From entrepreneurs to Fortune 100 enterprises, companies rely on Upwork's trusted platform and its mindful AI companion, Uma, to find and hire expert talent, leverage AI-powered work solutions, and drive business transformation. With on-demand access to professionals spanning more than 10,000 skills across AI & machine learning, software development, sales & marketing, customer support, finance & accounting, and more, Upwork enables businesses of all sizes to scale, innovate, and build agile teams for the age of AI and beyond. Upwork's platform has facilitated more than $25 billion in economic opportunity for talent around the world. Learn more at Upwork.com and follow us on LinkedIn, Facebook, Instagram, TikTok, and X. About the Role As the Director of Platform Operations, you'll lead the evolution of Upwork's foundational infrastructure, ensuring our platform's resilience, scalability, and innovation-readiness. You'll oversee a globally distributed team driving initiatives across Kubernetes modernization, CI/CD platform services, developer tooling, and AI/ML infrastructure enablement. This high-impact leadership role requires strategic vision, operational excellence, and deep collaboration across engineering, product, and business teams to scale Upwork's next-generation platform capabilities. Responsibilities Lead global operations for core infrastructure platforms, including Kubernetes (EKS), developer environments, CI/CD systems, and enterprise integrations, ensuring performance, reliability, and security. Define and execute the roadmap for secure, multi-tenant infrastructure that powers engineering and AI/ML workloads across the company. Drive automation for build and release processes, incident response, and compliance readiness while maintaining strong reliability standards. Oversee platform-wide observability, including logging, monitoring, distributed tracing, and SLO instrumentation. Partner with AI platform teams to operationalize next-gen infrastructure such as GPU provisioning, MCP/Agent Marketplace, and model-serving environments. Recruit, mentor, and scale a high-performing, globally distributed team that fosters innovation and technical excellence. Represent infrastructure operations in strategic planning and architectural reviews, influencing company-wide platform investments and direction. What It Takes to Catch Our Eye Proven experience (10+ years) in software engineering with 3+ years leading high-performing infrastructure or platform teams. Deep technical expertise in cloud-native systems, Kubernetes, CI/CD platforms, and distributed systems operations. Experience designing and scaling AI/ML platforms for model training, deployment, and monitoring. Demonstrated success in building reusable, self-service platforms that accelerate developer productivity. A growth-minded leader with exceptional communication and collaboration skills who thrives in cross-functional environments. Come change how the world works. At Upwork, you'll shape the future of work for a global, remote-first workforce, creating economic opportunities for professionals worldwide. While we have a physical office in Palo Alto, we currently hire full-time employees in 34 U.S. states, making it easier than ever to join our mission from wherever you call home. Our culture is built on trust, risk-taking, customer focus, and excellence, all in service of our core mission: to create economic opportunities so people have better lives. We embrace authenticity and inclusion, encouraging everyone to bring their whole selves to work. Personal and professional growth is a priority here, supported through development programs, mentorship, and our Upwork Belonging Communities. We're proud to offer benefits that go beyond the basics, including comprehensive medical coverage for you and your family, unlimited PTO, a 401(k) plan with matching, 12 weeks of paid parental leave, and an Employee Stock Purchase Plan. Visit our Life at Upwork page to learn more about our values, working principles, and the overall employee experience. Ready to help shape the future of work? Check out our Careers page to learn more about opportunities at Upwork. Upwork is an Equal Opportunity Employer committed to recruiting and retaining a diverse and inclusive workforce. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or other legally protected characteristics under federal, state, or local law. Please note that a criminal background check may be required once a conditional job offer is made. Qualified applicants with arrest or conviction records will be considered in accordance with applicable law, including the California Fair Chance Act and local Fair Chance ordinances. The annual base salary range for this position is displayed below. The range displayed reflects the minimum and maximum salary for this position, and individual base pay will depend on your skills, qualifications, experience, and location. Additionally, this position is eligible for the annual bonus plan or sales incentive plan and eligibility to participate in our long term equity incentive program. Annual Base Compensation$195,000-$280,000 USD To learn more about how Upwork processes and protects your personal information as part of the application process, please review our Global Job Applicant Privacy Notice

QuartzBio (************** ) is a Software-as-a-Service (SaaS) solutions provider to the life sciences industry. We deliver innovative, data enabling technologies (i.e., software) that provide biotech/pharma (R&D) teams with enterprise-level access to sample/biomarker data management solutions & analytics, information, insight & reporting capabilities. Our end-to-end (from sample collection to biomarker data) suite of solutions are focused on providing sponsors information (data with context) - we do this by connecting biospecimen, assay as well as clinical data sources in a secure and scalable cloud-based infrastructure, enabling seamless, automated data management workflows, key insight development, improved collaboration, and the ability to make faster, more informed decisions. Position Summary We are seeking a strategic and hands-on Senior Director to lead our Enterprise IT and Security Operations (SecOps) functions. This role is critical to ensuring the reliability, scalability, and security of our enterprise systems while supporting a fast-paced, innovation-driven startup environment. As a senior leader, you will define and execute the overall IT and security strategy, manage cross-functional teams, and drive operational excellence across infrastructure, cloud services, endpoint management, and cybersecurity. You will be responsible for building resilient systems, implementing best practices, and ensuring compliance with industry standards while enabling agility and innovation across the organization. The ideal candidate will bring deep technical expertise, a strong track record of leading enterprise IT and security teams, and a passion for building scalable, secure environments that empower business growth. You'll collaborate closely with engineering, product, and business stakeholders to ensure technology and security are aligned with strategic goals. Key Responsibilities Oversee, maintain, and implement core enterprise IT systems including email, virtual meeting platforms, document storage, and collaboration tools. Plan, oversee and support the execution of migrating enterprise IT systems from PMG Corporate IT tenants to QuartzBio specific IT tenants per migration plan. Evaluate existing systems and identify new technologies to enhance operational efficiency and user experience. Lead and mentor a hybrid Enterprise IT team composed of full-time employees and managed services vendors. Foster a culture of accountability, innovation, and continuous improvement. Identify, negotiate, and manage outsourcing partners to support Enterprise IT and SecOps operations. Ensure service level agreements (SLAs) and performance metrics are met. Collaborate with the Governance, Risk, and Compliance (GRC) team to support and maintain the company's compliance framework. Ensure IT systems and processes align with regulatory and internal standards. Oversee SecOps activities in partnership with the IT Security Analyst and managed services provider. Support virtual Chief Information Security Officer (vCISO) and virtual Data Protection Officer (vDPO) functions. Develop and maintain IT asset management and lifecycle processes. Establish and monitor KPIs to measure IT and security performance and user satisfaction. Develop and manage the IT budget, including forecasting and cost optimization strategies. Establish and maintain business continuity and disaster recovery plans. Serve as a strategic advisor to executive leadership on technology and security trends, risks, and opportunities. Lead change management initiatives related to enterprise IT and security implementations. Ensure seamless onboarding and offboarding processes from a systems and access perspective. Monitor emerging threats and proactively adjust security posture and tools. Champion user training and awareness programs for IT systems and cybersecurity best practices. Qualifications Bachelor's degree in a related field and a minimum of 18 years of relevant work experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, or technology solutions. Minimum of 10 years of experience in managing teams. 10 + years of experience working with internal stakeholders Proven success managing complex IT environments and security programs in high-growth or startup settings. Proven experience implementing and managing an O365 tenant across enterprise environments. Strong knowledge of cloud service providers, particularly AWS, networking, endpoint management, and cybersecurity frameworks. Demonstrated success in managing GRC and SecOps through third-party providers. Relevant certifications (e.g., CISSP, CISM, PMP) are a plus. Experience with compliance audits and risk assessments. Excellent leadership, communication, and vendor management skills. Proven executive leadership and strategic impact. Excellent problem-solving and analytical skills. Strong written and verbal communication skills. Skill in defining and collecting metrics to gauge project progression. Strong ability to develop a clear point of view supported by data and analysis and can sell ideas to others. Demonstrated leadership skills include selecting, retaining, and developing team leads and obtaining high-quality work from staff. Ability to manage geographically dispersed project teams. Preferred: Experience in the life sciences industry or regulated environments. Leadership expectations: Follow Company's Principles and code of ethics on a day-to-day basis. Provide a clear and compelling vision for the organization and be able to communicate effectively with their teams and stakeholders. Think strategically and develop plans and initiatives to achieve the organization's goals, while aligning them with the company's overall strategy. Ability to attract, develop, and retain top talent across multiple teams or functions, creating a culture of learning and growth, identifying skills gaps, and providing development opportunities. Lead change initiatives effectively, managing the impact of change on teams and individuals, and engaging stakeholders in the process. Communicate effectively with their teams, stakeholders, and other leaders in the organization, providing clear direction, feedback, and performance expectations. Possess high levels of emotional intelligence, including self-awareness, self-regulation, empathy, and social skills, to be effective leaders. Build and maintain strong relationships with their teams, stakeholders, and other leaders in the organization, fostering collaboration, innovation, and teamwork. Possess a strong executive presence, projecting confidence, credibility, and authority, and inspiring confidence in their teams and stakeholders. Make complex decisions that support the goals of the organization, taking into account the perspectives of all stakeholders and balancing competing priorities. Results-oriented, setting high standards for themselves and their teams, and holding individuals and teams accountable for achieving their goals. They should also be able to monitor progress and adjust strategies as needed to ensure success. Recognize and reward the contributions of their team members, creating a positive and supportive culture that values and celebrates success. Navigate cultural differences and work effectively with team members from diverse backgrounds, promoting inclusion and diversity within their team. Collaborate effectively with other leaders in the organization, working together to achieve shared goals and drive business success. #LI-Remote Precision is required by law in some states or cities to include a reasonable estimate of the compensation range for this role. This compensation range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to: skill sets, experience and training, licensure and certifications, and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Precision, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. This role is also eligible for a discretionary annual bonus, health insurance, retirement savings benefits, life insurance and disability benefits, parental leave, and paid time off for sick leave and vacation, among other benefits.Reasonable estimate of the current range$203,200-$304,800 USD Any data provided as a part of this application will be stored in accordance with our Privacy Policy. For CA applicants, please also refer to our CA Privacy Notice. Precision Medicine Group is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact Precision Medicine Group at **************************************. It has come to our attention that some individuals or organizations are reaching out to job seekers and posing as potential employers presenting enticing employment offers. We want to emphasize that these offers are not associated with our company and may be fraudulent in nature. Please note that our organization will not extend a job offer without prior communication with our recruiting team, hiring managers and a formal interview process.

This is a hybrid role, and eligible candidates must reside within 45 minutes of Mishawaka, IN. Occasional travel is required once per year for our annual summit in Mishawaka, IN, or to client engagements. This position requires up to 5% travel, which may be outside the local area and overnight. The anticipated salary range for this position is $60,000 to $75,000, depending on experience and qualifications, while our internal pay band for this role extends up to $100,000. Pathfinders, a full-service integrated marketing agency, is looking for an IT & Systems Manager who can keep our people connected, our systems optimized, and our technology running seamlessly. At Pathfinders, we don't see IT as just troubleshooting, we see it as the foundation that empowers great work. In this role, you'll own and evolve our all-Mac environment and SaaS ecosystem, ensuring every employee has the tools, access, and confidence they need to do their best work. You'll balance hands-on problem-solving with proactive systems management, partnering with our Managed Services Provider (MSP) to keep infrastructure secure and scalable while driving adoption and efficiency across the agency. This role is a great fit for someone who loves being the go-to person for all things tech, thrives on autonomy, and gets satisfaction from making complex systems feel simple and intuitive for others. And because we value curiosity and initiative, in your application, tell us about a time you improved a process or system that made your workplace better; we want to hear how you think beyond the ticket queue. You might be a great fit if you: Set the Tone: You bring energy and clarity into every conversation. Even when things get tough, you make work feel doable, not draining. Own the Outcome: You don't just check boxes. You make sure the work connects to the bigger goal and moves projects forward. Keep Growing: You stay curious, adapt quickly when things change, and see every challenge as a chance to get better. We > Me: You believe great work is a team sport. You give credit generously, assume positive intent, and celebrate shared wins. Get to know us at pathfind.com What you will do, in greater detail: Tech Stack & Systems Management Maintain, optimize, and document our portfolio of SaaS platforms and tools. Own vendor relationships, renewals, licensing, and user provisioning. Evaluate and recommend new technologies, integrations, and automations that improve efficiency and reduce friction. Drive adoption by delivering training, refreshers, and maintaining clear user documentation. Ensure employees feel confident using our systems through onboarding and ongoing enablement. IT & Infrastructure Oversight Serve as the primary internal IT contact, providing baseline troubleshooting for employees (MacOS, hardware, software, networking, conferencing tools). Manage inventory and device lifecycle accountability, with MSP handling imaging and setup. Oversee office technology (WiFi, printers, conference room A/V), coordinating with MSP as needed. Partner with MSP to ensure cybersecurity protocols and endpoint protection are consistently applied. Complete client cybersecurity risk assessment questionnaires as . Own business continuity and disaster recovery planning (rarely activated, but accountable). Continuous Improvement Participate in agency planning by aligning technology roadmap to business priorities. Proactively identify opportunities for operational efficiency and present them to leadership. Ensure technology investments are cost-effective and deliver measurable value. Foster a culture of ownership, efficiency, and adoption by making systems feel like an advantage (not a frustration). What we'd like to see in a strong candidate: B.S./B.A 4-7 years in IT, systems administration, or business technology roles, ideally in small/mid-sized organizations. Experience supporting MacOS in an enterprise environment . Prior experience working with SaaS stacks and managing user access/provisioning. Exposure to vendor management and MSP coordination. Agency or creative environment experience is a plus. Strong communication skills; able to simplify technical concepts for non-technical users. Highly organized, accountable, and able to manage multiple systems and priorities. Motivated, self-directed, and excited to own a critical agency function. Possesses a can-do attitude Relaxed with high stress tolerance What's in it for you? At Pathfinders, we believe people do their best work when they're trusted, supported, and recognized. That's why we offer more than just competitive compensation. We've built a total rewards philosophy around flexibility, performance, and long-term well-being. Our team enjoys the freedom to work remotely, generous time off (with employees averaging over six weeks annually), and opportunities to connect through our annual Summits. We cover a significant share of benefit costs, contribute to your HSA, and offer a 401(k) with automatic employer contributions (no employee contribution required). And because we believe great work should be rewarded, our quarterly bonus and profit-sharing programs reflect our commitment to shared success. We embrace diversity as an advantage and believe firmly in the power of inclusivity. We provide all qualified applicants with equal employment consideration without regard to race, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status.

Are you an individual who is passionate about leading, mentoring, and coaching an IT team? Do you have a knack for developing systems, network planning, and technology infrastructure? Are you ready to work in a fast paced and diverse environment? Asmodee is excited to add an IT Operations Manager to our growing IT team. Serious candidates please see below for information on how to apply! The Company: ANA is part of the Asmodee Group, a global corporation headquartered in France and a worldwide leader in the creation, manufacturing, and distribution of games. Our games tell immersive stories that inspire people to push the boundaries of their imagination and include top tier titles such as, “CATAN,” “Ticket to Ride,” and “Spot It” among others. Our global success has come from our publishing studios and distribution networks where we transform high-potential stories into iconic consumer products. ANA believes in the power of ideas, leads with equality and universality, and strives to empower employees in our overarching effort to consistently create great games and tell amazing stories. We base our success on our three core values both internally and in the wider market; honesty, integrity, and fairness drives everything we do. Summary The Information Technology Operations Manager is a player/coach who supports the business by ensuring a stable and reliable infrastructure. Scope encompasses Help Desk and IT Operations projects as needed; this includes team personnel, network infrastructure, servers, storage, telecommunications, Microsoft 365, firewalls, security, operating systems, and Help Desk software. Responsibilities also include vendor management, disaster recovery, system metrics/SLAs, asset management, software license compliance and auditing. Scope currently covers 4 main offices, 2 warehouses, and approximately 300 employees. Essential Functions • Directly supervise, manage priorities, and ensure appropriate training of IT Operations team; this includes ongoing Help Desk responsibilities and projects as needed. Mentor, coach, hire/develop, and hold team accountable for performance. • Manage relationship with managed services provider; challenge solutions to ensure fit for purpose, partner with/hold them accountable for deliverables and service, and ensure necessary knowledge transfer to internal staff (network, cybersecurity, sys admin, etc). • Oversee technology infrastructure planning (short and long-term) to ensure reliable and efficient operations; includes network planning, monitoring, maintenance, and support (routers, servers, firewalls, etc). • Direct and oversee enterprise-wide computer and user management (SCCM, JAMF, Active Directory, Microsoft 365, etc.) • Manage security risks, evaluating the current status and elaborating remediation actions • Collaborate with IT Director to develop system and hardware budgets and then manage to them. • Responsible for IT-related licensing and contracts. • Work with team to troubleshoot issues and outages including after-action reviews to address and resolve findings. • Ensure appropriate proactive communication with internal stakeholders, putting an emphasis on the customer service deliverables of the department. • Direct and assist with maintaining internal technical documentation, manuals, and IT policies. • Develop and implement IT policies and procedures; includes improvements to infrastructure performance, capacity and scalability while maintaining industry best practices and collaborating with our global IT team on any global initiatives, studies, standardizations and projects. • Evaluate the current level of IT support delivery capabilities and develop an actionable improvement plan with regular reporting on progress. Near-term, responsible for deploying new Help Desk solution, creating dashboards and SLAs, managing metrics, and driving continuous improvement in day-to-day operations. Education/Experience • Associate's degree or higher in Information Technology, Computer Science, or related field. • Six or more years of IT or related experience, with working knowledge of network administration and architecture • Experience as a System Administrator or Network Administrator strongly desired • Demonstrated team management or supervisory experience • Experience in enterprise computer management for both Windows and Macs, including the use of tools such as SCCM and Casper/JAMF • In-depth knowledge of core Microsoft technologies/implementations to include Active Directory, Domain Services, DNS, DHCP, GPO and SAML. • Working knowledge of Microsoft 365. Minimum Qualifications • Excellent communication skills; verbal, written and interpersonal. • Solid leadership orientation; actively seeks ways in which to act as a role model while guiding, developing, and mentoring others within the department. • Solid organizational skills and the ability to handle multiple projects simultaneously, with the ability to prioritize competing tasks and work well as a productive member of the team. • Solid customer focus and ability to work well under pressure; ability to anticipate and respond to business/user needs without being prompted • Resourcefulness, can-do attitude, and problem-solving aptitude. • Comfort with collaboration, open communication, and patience to work with a variety of interdisciplinary teams and users, with a strong focus on business outcomes. • Experience building disaster recovery plans to ensure business continuity • Must be able to diagnose and resolve problems quickly. • Familiar with various operating systems and platforms. Linux, Apple and Windows including NTFS file and share permissions. How to Apply: Serious candidates should email the following to Alarie Maras (HR Coordinator) at ********************: a Letter of Interest explaining why the candidate wants this new and different position with Asmodee including examples of past performance or achievement in the role (or similar role) as well as a description of the candidate's skills and values as demonstrated through his or her job experience; a resume; and 3 references. Asmodee is an equal opportunity employer. We strive for and celebrate a diverse team in our effort to carry out our company values of honesty, integrity, and fairness.

Come grow with James River Insurance! James River Insurance is an excess and surplus lines segment of James River Group Holdings, Ltd. and operates on an approved non-admitted basis in 50 states and Washington, DC. Since 2003, James River has provided thousands of commercial property and casualty customers with innovative and creative solutions for particular insurance needs. At James River Insurance, we are committed to providing a stable and rewarding work environment supported by our Core Values and Guiding Principles: Integrity, Accountability, Innovation, Customer Service, Communication, and Teamwork. We are proud of our recent national recognition as a 2022 and 2021 Top Workplaces USA awards. James River Group Holdings, Ltd. is a Bermuda-based insurance holding company which owns and operates a group of specialty insurance and reinsurance companies. The Company operates in three specialty property-casualty insurance and reinsurance segments: Excess and Surplus Lines, Specialty Admitted Insurance and Casualty Reinsurance. The Company tends to focus on accounts associated with small or medium-sized businesses in each of its segments. Each of the Company's regulated insurance subsidiaries are rated "A-" (Excellent) by A.M. Best Company. Job Summary The Manager, IT Infrastructure manages the Infrastructure function by planning, prioritizing, and scheduling activities to ensure maximum issue resolution in minimum time, within quality standards, and ensures that the team meets project and department milestones and goals, while adhering to approved budgets. Duties and Responsibilities Continuously exhibit and uphold Core Values of Integrity, Accountability, Communication and Teamwork, Innovation and Customer Service Execute on all aspects of IT infrastructure including the operation, maintenance and repair of all mission critical equipment and systems and support of a 24x7 data center operation to achieve maximum uptime and complete compliance with all customer SLAs Oversee and participate in complex infrastructure implementation, system upgrades and operational troubleshooting Ensure that IT infrastructure, systems and services are working correctly, reliably and securely Serve as level-3 escalation point for operations team and assist with problem resolution and root cause analysis as needed Plan for life and refresh cycles, ensuring that infrastructure solutions work in line with application, network, desktop, server, storage, etc. Monitor Data Backups and ensure they run and complete on time Responsible for the implementation of cloud technology-based solutions to increase agility speed to market and efficiency Continuously review current environment to detect deficiencies and recommend, plan and implement solutions for improvement Develop effective reporting metrics to maintain inventory and system upgrades and patch management for all systems Lead a team of Systems Engineers ensuring intra-departmental teamwork, standards and expectations are achieved Ensure that project and department milestones and goals are met Interview, select and train new employees Guide and help team members with project issues Responsible for day-to-day tactical team decisions Track employee performance and provide regular and appropriate feedback Work with employees to collaboratively establish development plans Provide employee feedback through regular check-ins and writing and delivering performance reviews Lead team through obstacles and time constraints to overcome barriers and successfully deliver results Collaborate with other IT functions on implementations, strategy, and standards Document and publish appropriate infrastructure architecture principles and standards, position papers, blueprints, best practices, patterns, and frameworks. Facilitate, communicate, collaborate and persuade others in defining, adopting and implementing a coherent technical architecture Provide routine capacity reporting on storage, networking, server and backup equipment Additional duties as assigned by management Knowledge, Skills and Abilities Expert proficiency in all of the below: VMware Windows Server SAN (NetApp) Switch Infrastructure Ability to conduct research into a wide range of computing issues Knowledge of IT Controls and SOX Compliance Ability to convey technical process information in a clear and concise manner Analytical and problem-solving skills Ability to set clear expectations, effectively monitor progress, provide constructive feedback and guidance, and hold staff accountable Ability to manage multiple tasks and projects effectively Ability to assess and measure productivity and workload to ensure performance efficiency Proven ability to provide exceptional customer service Ability to build effective relationships with external partners Excellent written and verbal communication skills Strategic thinker with creative problem solving abilities Ability to develop an operation plan that aligns with and supports the overall business goals Ability to make difficult decisions regarding processes, projects, and staffing Ability to lead, motivate, influence, and mentor staff Experience and Education High School Diploma required Bachelor's Degree in related field (i.e. Information Technology) preferred, or equivalent combination of education, training and experience required Minimum of five years of IT Infrastructure experience (VMware, Windows Server, SAN (NetApp), switch Infrastructure) required Minimum of two years of people management experience (supervision, lead) required

Come grow with James River Insurance! James River Insurance is an excess and surplus lines segment of James River Group Holdings, Ltd. and operates on an approved non-admitted basis in 50 states and Washington, DC. Since 2003, James River has provided thousands of commercial property and casualty customers with innovative and creative solutions for particular insurance needs. At James River Insurance, we are committed to providing a stable and rewarding work environment supported by our Core Values and Guiding Principles: Integrity, Accountability, Innovation, Customer Service, Communication, and Teamwork. We are proud of our recent national recognition as a 2022 and 2021 Top Workplaces USA awards. James River Group Holdings, Ltd. is a Bermuda-based insurance holding company which owns and operates a group of specialty insurance and reinsurance companies. The Company operates in three specialty property-casualty insurance and reinsurance segments: Excess and Surplus Lines, Specialty Admitted Insurance and Casualty Reinsurance. The Company tends to focus on accounts associated with small or medium-sized businesses in each of its segments. Each of the Company's regulated insurance subsidiaries are rated "A-" (Excellent) by A.M. Best Company. Job Summary The Manager, IT Infrastructure manages the Infrastructure function by planning, prioritizing, and scheduling activities to ensure maximum issue resolution in minimum time, within quality standards, and ensures that the team meets project and department milestones and goals, while adhering to approved budgets. Duties and Responsibilities Continuously exhibit and uphold Core Values of Integrity, Accountability, Communication and Teamwork, Innovation and Customer Service Execute on all aspects of IT infrastructure including the operation, maintenance and repair of all mission critical equipment and systems and support of a 24x7 data center operation to achieve maximum uptime and complete compliance with all customer SLAs Oversee and participate in complex infrastructure implementation, system upgrades and operational troubleshooting Ensure that IT infrastructure, systems and services are working correctly, reliably and securely Serve as level-3 escalation point for operations team and assist with problem resolution and root cause analysis as needed Plan for life and refresh cycles, ensuring that infrastructure solutions work in line with application, network, desktop, server, storage, etc. Monitor Data Backups and ensure they run and complete on time Responsible for the implementation of cloud technology-based solutions to increase agility speed to market and efficiency Continuously review current environment to detect deficiencies and recommend, plan and implement solutions for improvement Develop effective reporting metrics to maintain inventory and system upgrades and patch management for all systems Lead a team of Systems Engineers ensuring intra-departmental teamwork, standards and expectations are achieved Ensure that project and department milestones and goals are met Interview, select and train new employees Guide and help team members with project issues Responsible for day-to-day tactical team decisions Track employee performance and provide regular and appropriate feedback Work with employees to collaboratively establish development plans Provide employee feedback through regular check-ins and writing and delivering performance reviews Lead team through obstacles and time constraints to overcome barriers and successfully deliver results Collaborate with other IT functions on implementations, strategy, and standards Document and publish appropriate infrastructure architecture principles and standards, position papers, blueprints, best practices, patterns, and frameworks. Facilitate, communicate, collaborate and persuade others in defining, adopting and implementing a coherent technical architecture Provide routine capacity reporting on storage, networking, server and backup equipment Additional duties as assigned by management Knowledge, Skills and Abilities Expert proficiency in all of the below: VMware Windows Server SAN (NetApp) Switch Infrastructure Ability to conduct research into a wide range of computing issues Knowledge of IT Controls and SOX Compliance Ability to convey technical process information in a clear and concise manner Analytical and problem-solving skills Ability to set clear expectations, effectively monitor progress, provide constructive feedback and guidance, and hold staff accountable Ability to manage multiple tasks and projects effectively Ability to assess and measure productivity and workload to ensure performance efficiency Proven ability to provide exceptional customer service Ability to build effective relationships with external partners Excellent written and verbal communication skills Strategic thinker with creative problem solving abilities Ability to develop an operation plan that aligns with and supports the overall business goals Ability to make difficult decisions regarding processes, projects, and staffing Ability to lead, motivate, influence, and mentor staff Experience and Education High School Diploma required Bachelor's Degree in related field (i.e. Information Technology) preferred, or equivalent combination of education, training and experience required Minimum of five years of IT Infrastructure experience (VMware, Windows Server, SAN (NetApp), switch Infrastructure) required Minimum of two years of people management experience (supervision, lead) required

EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities. At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Tax Accountant, Tax, International Tax Services (Transfer Pricing) Financial Services Office (Manager) (Multiple Positions) (1641709), Ernst & Young U.S. LLP, New York, NY. Effectively apply economic/financial knowledge to deliver to our clients quality transfer pricing advice through the tax life cycle (planning, accounting, compliance and controversy). Build client relationships and demonstrate knowledge of client business. Perform transfer pricing analysis reflecting the international business operations of the client. Prepare documentation, participate in advanced pricing agreements (APAs), review the transfer pricing section of the quarterly tax provision prepared by clients as part of their financial statement requirements, defend transfer pricing in audits, work in the valuation of intangible assets and deliver high-quality practical tax planning solutions. Manage and motivate teams with diverse skills and backgrounds. Consistently deliver quality client services by monitoring progress. Demonstrate in depth technical capabilities and professional knowledge. Maintain long term client relationships and networks. Cultivate business development opportunities. Full time employment, Monday - Friday, 40-45 hours per week, 8:30 am - 5:30 pm. MINIMUM REQUIREMENTS: Must have a Bachelor's degree in Business, Accounting, Economics, Management, Policy, Tax, Law or a related field and 5 years of progressive, post-baccalaureate, business advisory, transfer pricing, economic consulting and/or Federal/International business tax consulting work experience. Alternatively, will accept a Master's degree in Business, Accounting, Economics, Management, Policy, Tax, Law or related field and 4 years of business advisory, transfer pricing, economic consulting and/or Federal/ International business tax consulting work experience. Alternatively, will accept a PhD degree in Business, Accounting, Economics, Management, Policy, Tax, Law or related field and 2 years of business advisory, transfer pricing, economic consulting and/or Federal/ International business tax consulting work experience. Of the required experience, must have 2 years of experience in advising clients on the technical aspects of transfer pricing, and in sharing, relating and communicating technical and business knowledge across clients without violating confidentiality. Must have 2 years of experience in transfer pricing planning, documentation or controversy work projects. Must have 2 years of experience with the preparation of APA documentation. Must have 2 years of experience in economic modeling. Must have 1 year of experience reviewing transfer pricing analysis prepared by junior staff. Must have 1 year of experience managing tax compliance engagements, including engagement-related budgeting and billing, serving as a primary point of contact for clients, and escalating issues to tax partners or executives as needed. Employer will accept any suitable combination of education, training or experience. Please apply on-line at ey.com/en_us/careers and click on "Careers - Job Search”, then “Search Jobs" (Job Number - 1641709). What we offer We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary for this job is $150,745.00 per year. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year. Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being. • Continuous learning: You'll develop the mindset and skills to navigate whatever comes next. • Success as defined by you: We'll provide the tools and flexibility, so you can make a meaningful impact, your way. • Transformative leadership: We'll give you the insights, coaching and confidence to be the leader the world needs. • Diverse and inclusive culture: You'll be embraced for who you are and empowered to use your voice to help others find theirs. EY accepts applications for this position on an on-going basis. If you can demonstrate that you meet the criteria above, please contact us as soon as possible. The exceptional EY experience. It's yours to build. EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. For those living in California, please click here for additional information. EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. EY is committed to providing reasonable accommodation to qualified individuals with disabilities, including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, type Option 2 (HR-related inquiries) and then type Option 1 (HR Shared Services Center), which will route you to EY's Talent Shared Services Team or email SSC Customer Support at **************************. This particular position at Ernst & Young in the United States requires the qualified candidate to be a "United States worker" as defined by the U.S. Department of Labor regulations at 20 CFR 656.3. You can review this definition at ****************************************************************************************** at the bottom of page 750. Please feel free to apply to other positions that do not require you to be a "U.S. worker".

Job Title: IT Infrastructure Project Manager Start Date Is: Mid-to-end of June Duration: Contract (initially until end of year, with potential 6-month extension) Compensation Range: $65/hr - $80/hr W2 (No corp to corp) Job Description: Lead and coordinate global OT cybersecurity deployments at manufacturing sites, ensuring effective execution and alignment with client goals. Day-to-Day Responsibilities: Manage deployments of security tools in global manufacturing environments Collaborate with operations, OT cybersecurity, automation, and local IT teams Track program timelines, barriers, and performance metrics Manage configuration data and oversee direct resources and 3rd party consultants Support multiple concurrent site deployments and provide technical input on Cisco switches, Palo Alto firewalls, and SQL database infrastructure Requirements: Must-Haves: Proven experience managing 2 multimillion-dollar IT infrastructure projects simultaneously Understanding of Cisco network switches and Palo Alto firewalls Familiarity with SQL DBA tasks (basic to intermediate level) 5-8 years of relevant experience, preferably in manufacturing operations Ability to manage multiple workflows and lead a team Bachelor's degree in a relevant field (Engineering, Computer Science, Automation, Cyber Security) Strong written and verbal communication skills Nice-to-Haves: Experience with DCS systems (Rockwell, Client, Yokogawa, etc.) Familiarity with cybersecurity standards (NIST, IEC 62443) Previous engineering background with a focus on IT infrastructure

Campus is on a mission to accelerate the talent of tomorrow and reimagine what college can (and should) be. The problem is clear: college costs have skyrocketed, but outcomes haven't. Traditional college hasn't kept up with the aspirations of today's students-and they can't afford to wait. At Campus, we've built a two-year, accredited college where students learn from top professors at universities like Princeton, Stanford, and Howard, in live, online classes. Our students graduate with in-demand business and AI skills-ready to launch their careers or transfer to top four-year universities. Our unique approach is grounded in a pioneering technology platform and a heavily-researched student success model that offers students dedicated advisors and on-demand tutoring and coaching. We were also named one of Fast Company's Most Innovative Companies of 2024. We're backed by an exceptional investor team that believes deeply in our vision for the future of education, including General Catalyst, Founders Fund, Bloomberg Beta, 8VC, Rethink Education, Sam Altman, Jason Citron, Shaquille O'Neal, and others. The world has changed. Higher ed needs to catch up, and we're leading the way - come join us! About the team On the Information Technology & Infrastructure Team our goal is to build, secure, and scale the systems that power Campus' operations. This team is and will be composed of IT specialists, systems administrators, and network engineers. About the role We are seeking a Director of IT & Infrastructure to lead Campus' enterprise IT, network, security, and infrastructure strategy. This role requires a seasoned IT leader with deep expertise in cloud infrastructure, cybersecurity, identity management, and multi‑site operations. You're excited about this opportunity because you will… Lead IT strategy, infrastructure planning, and systems implementation Oversee network administration, cloud infrastructure, and identity management Implement and maintain cybersecurity frameworks, compliance, and risk mitigation Manage IT operations, help desk, procurement, and vendor relationships Scale infrastructure to support multi‑site growth and new office buildouts We're excited about you because… You have deep expertise in enterprise IT architecture, cloud infrastructure, and network administration You excel in leadership, team development, and cross‑functional collaboration You communicate complex technical concepts clearly to non‑technical audiences You proactively identify and mitigate security and operational risks You thrive in fast‑paced, scaling environments and build systems for long‑term growth You have 5+ years experience with deploying and maintaining the following software: Okta Google Workspace Jamf Apple Business Manager Google Cloud Platform (GCP) Google Kubernetes Engine (GKE) Google Cloud SQL for Postgres Ubiquiti/UniFi You have experience successfully implementing and completing SOC 2 audits NIST 800-171 compliance experience a bonus What you'll get: A compensation package that includes a base salary ($160,000 - $190,000) + equity grant Actual compensation within the pay range will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. For roles that are available to be filled remotely, base salary will be localized. Medical, dental, and vision insurance 401(k) match Fertility benefits via Carrot Flexible Time Away + paid holidays In-office lunches for our NY Office (did we mention, we're dog friendly? 🐶) Hybrid work schedule (Mon & Fri remote; Tues-Thurs in-office) Social events - happy hours, birthday celebrations, holiday parties, & more! Opportunity to make an impact - you'll be an integral player in bringing our vision to life Where we're located: Tribeca, NY Unfortunately, we are unable to offer H1B visa sponsorship for this position. Candidates must be authorized to work in the U.S. without requiring visa sponsorship; however, we are able to sponsor a TN visa for eligible Canadian and Mexican citizens.

Sony Corporation of America, located in New York, NY, is the U.S. headquarters of Sony Group Corporation, based in Tokyo, Japan. Sony's principal U.S. businesses include Sony Electronics Inc., Sony Interactive Entertainment LLC, Sony Music Entertainment, Sony Music Publishing and Sony Pictures Entertainment Inc. With some 900 million Sony devices in hands and homes worldwide today, a vast array of Sony movies, television shows and music, and the PlayStation Network, Sony creates and delivers more entertainment experiences to more people than anyone else on earth. To learn more: **************** POSITION SUMMARY Sony Corporation of America (SCA) seeks a bright, motivated, detail-oriented audit professional for an IT Audit Manager position in our New York, NY office. This position will report to the Director, Audit based in New York, NY and will be responsible for audits of Sony Music Entertainment and Sony Music Publishing. This position will also have some global Sony IT responsibilities. About you: We need someone who is a critical thinker with the ability to analyze data and communicate results across all levels of the organization both verbally and written. Your role will include assessing large sets of data, interviewing key stake holders and communicating findings with impact. We need you to have a sense of organization, accuracy, consistency and attention to detail. In addition, we are looking for someone who is flexible, maintains an open mind and is committed to achieving goals as a team. This position will be on a hybrid schedule with 3 days per week in the NYC office. JOB RESPONSIBILITIES Oversee IT, operational and system reviews domestically and internationally. Oversee and manage the SOX ITGC program of 2 companies (Sony Music and Sony Publishing) Oversee project implementations including control testing, key report assessment and program development controls. Strategically analyze and assess in-scope applications. Project manage all IT related audit projects timely deliverable completion Critically review and analyze IT deliverables to make sure scope objectives have been met and promote high quality delivery Think strategically to achieve departmental and project objectives and design execution Evaluate whether risks to the company are identified and minimized, acceptable internal policies and procedures are followed, resources are used efficiently and economically, and the organization's objectives are effectively achieved. Leverage and analyze large data sets to generate insight and identify potential exceptions where possible Proactively identify IT risks and process improvement opportunities. Track and follow-up on the implementation of management's action plans to address identified control gaps/deficiencies. Draft high impact audit reports for executive management in power point, utilizing high quality data visual skills. Able to handle multiple tasks and assignments. Able to work under pressure and meet deadlines. Contribute to internal department initiatives, such as training and development, updates to internal audit policies and procedures and other internal projects, as requested. Honesty, trustworthiness and ethical conduct are material requirements for the responsibilities outlined above QUALIFICATIONS FOR POSITION Your qualifications and experience should include: Bachelor's Degree required (MIS, Computer Science, Cybersecurity, Information Assurance, or related field preferred) CISA or CIA preferred Minimum of 5-6 years of progressive experience in a public accounting firm, private industry internal audit, or an IT/Info Sec department Must have experience with SOX scoping, SOX control rationalization and SOX program execution (e.g. planning, testing and reporting) Should be familiar with control frameworks (ISMS, COSO, COBIT, CIS, etc.) Have previous experience in auditing ITGCs across all IT elements/layers configurations (SAP, Business Central etc.) Must have SAP audit experience Ability to develop, design, and complete IT operational audits using a risk-based approach Excellent ability to develop and write impactful reports and presentations Good project management and organization skills; ability to multitask across multiple projects concurrently Proficient in Microsoft Word, PPT, Excel. Media or Entertainment industry experience is also a plus Ability to travel internationally (+/- 10-15% travel) All candidates must be authorized to work in the USA In addition to competitive pay and benefits, we offer an environment and culture that promotes Diversity, Equity, and Inclusion. We are committed to creating an inclusive employee experience for you to thrive as part of Sony's purpose to “fill the world with emotion through the power of creativity and technology”. Benefits: SCA offers benefits-eligible employees (generally regular employees scheduled to work 20 or more hours a week) a comprehensive benefits program that offers coverage and support for employees and their family's physical, emotional, and financial well-being. What we offer you: Comprehensive medical, prescription drug, dental, and vision coverage with coverage for spouses/domestic partners and child dependents, including access to a Health Savings Account (HSA) and Flexible Spending Account (FSA) Employee assistance plan and comprehensive behavioral health benefits Fertility benefits, including surrogacy, and adoption assistance programs Basic and supplemental life insurance for employees as well as supplemental life insurance coverage for their spouses/domestic partners and children Voluntary benefits such as group legal, identity theft protection, accident, and hospital indemnity insurance Short-term & long-term disability plans Paid parental and caregiver leave 401(k) Plan with pre-tax, Roth, and after-tax options and company match with immediate vesting Education assistance and student loan programs Other Programs: Flexible Work Arrangements, including remote and hybrid work schedules Time off to include vacation, paid holidays, sick leave, Summer Fridays (early release), and a winter break between Christmas and New Year's Day (based on business needs) Referral bonuses (subject to eligibility) Matching gift program A wide variety of employee business resource groups (EBRGs) Special discounts on Sony products, offered exclusively to Sony employees Employee stock purchase plan (Sony covers commissions and fees for your Sony stock purchases made through after-tax payroll deductions) Annual incentive bonus The anticipated annual base salary for this position is $135,000 to $150,000. In addition to the annual base salary, this role has an annual bonus target of 13%. This range does not include any other compensation components or other benefits that an individual may be eligible for. The actual base salary offered depends on a variety of factors, which may include as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. #LI-BC1 All qualified applicants will receive consideration for employment without regard to any basis protected by applicable federal, state, or local law, ordinance, or regulation. Disability Accommodation for Applicants to Sony Corporation of America Sony Corporation of America provides reasonable accommodation for qualified individuals with disabilities and disabled veterans in job application procedures. For reasonable accommodation requests, please contact us by email at ******************* or by mail to: Sony Corporation of America, Human Resources Department, 25 Madison Avenue, New York, NY 10010. Please indicate the position you are applying for. We are aware that unauthorized individuals or organizations may attempt to solicit personal information or payments from job applicants by impersonating our company through fraudulent job postings. We take these matters seriously but cannot control third-party websites. To protect your personal information, please verify that any job posting you respond to also appears on our official Careers page: ***************** Please also be advised that we never request personal identifying information (such as Social Security numbers, bank details, or copies of identification documents) during the initial stages of our application process. If you have any doubts about the authenticity of a job posting or communication, please contact ******************* before submitting any information. Right to Work (English/Spanish) E-Verify Participation (English/Spanish)

Job Description Schedule (FT/PT): FT Travel Required: NA Shift: 1st shift Remote Type: On-Site Clearance required: Secret Clearance Division: Aviation About ACT1: ACT1 Federal advances our Nation's and Allies' missions by taking ACTION! We provide mission operations support, technical services, and innovative solutions by leveraging our talented workforce. By doing so, we are making the world a better, safe and more productive and inclusive place. **THIS POSITION IS CONTINGENT UPON CONTRACT AWARD** Responsibilities: Provide support to ensure Agency compliance with current financial management and accounting requirements and reform initiatives, such as Federal Accounting Standards Advisory Board (FASAB) accounting statements/concepts, OMB circulars and bulletins, OSD Comptroller guidance, the DoD Financial Management Regulation, and other Federal/DoD requirements. Provide quality assurance (QA) functions to include reviewing completed work for accuracy of data and information, compliance with applicable laws, accounting standards and regulations, and error-free documentation prior to submission to Government. Be knowledgeable and capable of assisting in the preparation of DoD Information Technology Investment Portal /Select & Native Programming Data Input System for Information Technology (DITIP/SNAP-IT) reporting, DoD Information Technology Portfolio Registry (DITPR) reporting, DoD Data Center Inventory Management (DCIM) System, Integrated Business Framework - Data Alignment Portal (IBF-DAP) reporting. Requirements Bachelor's degree in Economics, Business, Accounting, Engineering, Information Technology, or other related field. Ten (10) years of IT Technical and Program Management experience. Five (5) years of experience in DoD capital investment planning, strategic planning, technical analysis, and compliance activities. Experience with DTRA (Defense Threat Reduction Agency) is strongly preferred. Working knowledge of Microsoft Office Suite products (Word, Excel, Access, Project, SharePoint, and PowerPoint) and Visio. Demonstrated experience presenting to and engaging with senior civilians. TOP SECRET Clearance is required. Benefits · Medical/Dental/Vision Insurance · ACT1 Employee Stock Ownership Plan (ESOP) · Company Paid Life and AD&D Insurance · Company Paid Short-Term Disability · Voluntary Long-Term Disability · Flexible Spending Account (FSA) · Health Savings Account (HSA) · 401K with employer match · Paid Time Off · Paid Holidays · Parental Leave · Military Leave · Education, Training & Professional Development · Voluntary Accidental Injury/Critical Illness/Hospital Care · Voluntary Pet Insurance, Legal Resources, and Identity Protection ACT1 Federal's success is due to our employees giving every day in all that we do. We rely on our people's integrity, knowledge, capabilities and drive to move our customers critical missions forward. ACT1, a 100% employee-owned company, offers rewarding careers, competitive compensation and benefits as well as a great culture. ******************************** All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local or international law.