Remote support technician jobs in Bensalem, PA - 1,244 jobs

As a part of the customer service team, you will support eligible cancer patients and their caregivers through their journey. We are deeply committed to providing patients/caregivers with an exceptional service experience, so they are well-positioned for treatment and to receive care. We are looking for someone who is service-oriented with the ability to drive insights and operational enhancements in a dynamic environment, while remaining forward-thinking to proactively and reactively respond to patient and caregiver needs. A successful candidate must have excellent communication and critical thinking skills. This role represents a unique opportunity to directly assist patients/caregivers in close partnership with internal and external supplier partners. The Patient Support Specialist will play a critical role in managing the day-to-day operations of the patient support program by assisting with patient/caregiver eligibility, enrollment, travel logistics and reimbursement where appropriate. To best support patients and their caregivers, the team will be set up as contact center with operating hours of 7:30AM to 8PM Monday through Friday in which you will be expected to work 8.5 hour shifts within operating hours. The team operates on a hybrid/remote schedule, working 3 days in-office, 2 days remote. MUST RESIDE IN OR NEAR HORSHAM, PENNSYLVANIA This team operates on 4-week rotation schedule; all candidates must be comfortable with rotating shifts. Example of shifts: -- 1 Week: 7:30 AM - 4:00 PM -- 2 Weeks: 9:00 AM - 5:30 PM -- 1 Week: 11:30 AM - 8:00 PM You must welcome the challenge of working in a highly visible role where you can meaningfully impact the health and well-being of others. You should be a motivated self-starter and quick study who approaches assignments with urgency and diligence. Responsibilities: Serve as the point person for a select number of patients/caregivers in supporting their treatment through an online case management system Respond to inquiries from patients/caregivers/sites regarding the patient support service offerings using a call guide resource Perform administrative functions of requesting and responding to travel and logistics, sometimes urgently since last minutes change is highly probable while staying calm and offering support to the patient/caregiver Validate patient travel expenditures in compliance with SOPs and provide reimbursement through third-party supplier partner Enter and maintain accurate data and records into the patient management tool in compliance with the program requirements Follow all SOPs to ensure program compliance in working with patients and capturing data requirements needed for the program Capture all required elements for enrolled patients to process reimbursement and ensure compliance with the program requirements Proactively work with patients/caregivers showing empathy and compassion throughout their treatment plan Work to monitor performance and help find operational improvements in the end-to-end patient experience so that we can continue to improve our service offerings over time in support patients Other duties as assigned Qualifications: Associate Degree required; B.S. or B.A. degree preferred A minimum of 3 years of relevant experience is required, pharmaceutical/medical call center experience preferred Excellent oral and written communication skills with the ability to demonstrate patient empathy and support is required, bilingual capabilities are a plus Ability to learn and work within IT platforms to document patient cases Effectively collaborate in a team environment that will require you to coordinate activities and build partnerships across internal/external organizations Skilled in problem-solving and using personal knowledge and any other valuable resources to work through ambiguous situations and ensure a positive customer experience Demonstrates excellent care management and ability to maintain records, in accordance with the program design and compliance standards Eager to take ownership, be proactive, and see patients/caregivers through their entire CAR-T journey This position will be in Horsham, PA at the CAR-T contact center and may require limited travel to other locations for business meetings (temporarily remote) Willingness to flex in a dynamic fast-paced environment with changing patient/caregiver needs Demonstrated excellence in communication skills in speaking with patients/caregivers in caring manner so they feel supported throughout their treatment journey Demonstrates ability to complete tasks with sense of urgency while adhering to SOPs and established program business rules Strong understanding of the importance of adhering to SOPs to ensure compliance throughout the process Strong financial management skills to reconcile receipts for patient reimbursement Self-starter skilled in problem-solving and using personal knowledge and any other available resources to work through ambiguous situations to resolve issues for patients/caregivers and ensure their complete satisfaction Exhibits excellent organizational skills with the ability to prioritize activities to address patient travel, logistics and reimbursement support needs Effectively work in a team environment that will require you to coordinate activities, build partnerships across multiple stakeholders, both internally and externally Agile learner who is comfortable operating in complex environments and shielding patients/caregivers from the complexity Passionate about supporting cancer patients with multiple myeloma, with the ability to translate their needs and serve as a resource for our services Get a complete career fit with Kelly . You're looking to keep your career moving onward and upward, and we're here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career. About Kelly: Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year. Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Acerca de kelly El trabajo lo cambia todo. Y en Kelly, estamos obsesionados con dónde te puede llevar. Para nosotros, se trata de algo más que simplemente aceptar su próxima oportunidad laboral. Es el combustible que impulsa cada próximo paso de tu vida. Es el efecto dominó que cambia y mejora todo para su familia, su comunidad y el mundo. Es por eso que, aquí en Kelly, estamos dedicados a brindarle oportunidades ilimitadas para enriquecer su vida; solo pregúntele a las 300,000 personas que empleamos cada año. Kelly Services se enorgullece de ser un empleador que ofrece igualdad de oportunidades de empleo y acción afirmativa. Damos la bienvenida, valoramos y aceptamos la diversidad en todos los niveles y estamos comprometidos a construir un equipo que incluya una variedad de orígenes, comunidades, perspectivas y habilidades. En Kelly, creemos que cuanto más inclusivos seamos, mejores servicios podemos brindar. Las solicitudes de adaptaciones relacionadas con nuestro proceso de solicitud pueden dirigirse al Centro de conocimiento de recursos humanos de Kelly. Kelly cumple con los requisitos de las leyes locales y estatales de Oportunidad Justa de California. Una condena no excluye automáticamente a las personas del empleo.

Bergey's Inc. is a family-owned business that has been servicing our customers' needs since 1924. Currently our company has over 50 locations and more than 1,800 team members. Today our family of automobile, truck and tire companies stretch throughout Pennsylvania, Delaware, Maryland, & New Jersey . Visit us at *************** to learn more about our company. We strive to provide an environment for our associates and customers that is welcoming, transparent, and forward thinking. Our employees are our greatest asset. We promote and develop individual strengths, as well as grow our employees personally and professionally. Together we can make a difference. Benefits: We offer a generous benefit package including: Vacation and PTO time Paid Holidays 401k with profit sharing Medical, Dental and Vision insurance. Employee Assistant Program FSA and HSA Plans Life Insurance Opportunities for Advancement Paid Training Employee Referral Program Employee Discount Location: Bergey's Truck Center, Pennsauken NJ Pay: $22.00 - $25.00 per hour based on experience Shift: Full Time Essential Duties: Follow-ups: Proactively follow up with customers to ensure they are satisfied with the work done, and address any additional questions or concerns. Record Keeping: Maintain accurate customer records and service history in the database. Problem Solving: Resolve customer issues or concerns with professionalism and tact, ensuring customer satisfaction and loyalty. Team Collaboration: Work closely with the service technicians, parts department, and management team to ensure smooth operations and clear communication. Manage and sustain efficient workflow processes ensuring customer satisfaction through clear communication and accurate billing. Tracking and Reporting: Maintain internal service reports, track customer feedback, and monitor performance metrics. Training & Development: Attend company-provided training and keep up to date on industry trends and advancements in truck service and repair. Maintains professional appearance and a neat work Other tasks as assigned Qualifications: High School Graduate or GED Valid Driver's License Successful completion of pre-employment background checks and drug screening Bergey's is an Equal Opportunity Employer.

This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description Job Title: IT Support Specialist Location: Philadelphia, PA Duration: 12+ Months They will be responsible for taking inbound and outbound calls They are migrating from hex to o365 Taking control of screen helping them with queries. WebEx. Interpersonal and strong communication skills Written as well they will contact vendors directly Exemplary customer service experience Adaptability to change - This project enhances every time for making better user experience for customer. Will work with Ticketing system. Previous Email migration project will work. Call centre exp. plus Remedy experience will be ideal Additional Information For more information, Please contact Pankhuri Razada Associate Recruiter Artech information Systems LLC 360 Mt. Kemble Avenue, Suite 2000 Morristown, NJ 07960 ************ [email protected]

Job DescriptionDescription: We're Hiring! Join the CRP Team! CRP is family-owned company that has been in operation for over 65 years. We provide our employees with meaningful work and relationships that support a healthy employee experience. Employees who work at CRP stay at CRP because they like the work and the people. CRP offers a comprehensive total rewards package that includes; · Health and Welfare benefits beginning the first of the month after your hire date · Wellness programs · Paid Time Off - 18 days per year · Great people who live our Values Role: Industrial Technical Support Specialist Purpose: CRP Industrial is seeking a driven, technically minded Industrial Technical Support Specialist to support our Reinflex thermoplastic hose line and Perske high-precision electric motors. This role blends technical support, customer interaction, sales assistance, hands-on quality control, and collaboration across Purchasing and Marketing. This position will also support vendor shows and may accompany Outside Sales on customer visits. For the right person, the role can grow into an Outside Sales position or Technical Manager. This role is application-driven and requires evaluating customer needs, identifying risks, and recommending technically appropriate solutions to prevent product failures and misapplications. Essential Functions: - Technical support - respond to and assist with customer inquiries by evaluating hose and motor applications and recommending technically appropriate solutions - Quality and production support - perform QC checks on products, help to resolve quality issues with suppliers or internal teams - Customer interaction and sales support - communicate with customers; provide quotes, answer technical questions. Support Outside Sales by joining customer calls and visits when technical input is needed - Data, reports, and part setup - create and maintain part numbers and technical documentation in ERP systems. Run and interpret reports for sales trends, open orders, and product performance - Internal collaboration - work with suppliers, Purchasing other and internal functions to align workflow and quality needs - Marketing support - provide technical input for content; review literation, catalogs and promotional materials for accuracy. Share application insights and field feedback to improve product messaging Requirements: - At least 2-3 years of experience in an industrial, technical, or customer-facing environment (manufacturing, service, inside sales, technical support, fabrication, or field service) - Hose assembly or motor repair experience preferred, but candidates with a solid industrial technical foundation and sales or customer support experience will also be considered - Experience supporting OEMs, distributors, or industrial customers preferred - Ability to evaluate applications and ask the right technical questions - Strong communication and problem-solving skills - Comfortable working across sales, operations, purchasing, and suppliers

The Office of Innovation & Technology (OIT) is the central IT agency for the City of Philadelphia headed by the Chief Information Officer (CIO). OIT oversees all major information and communications technology initiatives for the City of Philadelphia - increasing the effectiveness of the information technology infrastructure, where the services provided are advanced, optimized, and responsive to the needs of the City of Philadelphia's businesses, residents, and visitors. OIT responsibilities include: identifying the most effective approach for implementing new information technology directions throughout city government; improving the value of the city's technology assets and the return on the city's technology investments; ensuring data security continuity; planning for continuing operations in the event of disruption of information technology or communications services; and supporting accountable, efficient and effective government across every city department, board, commission and agency. The Philadelphia Water Department (PWD) is responsible for the processing and treatment of drinking water, waste water, and storm water in the City of Philadelphia. PWD employs approximately 2200 people across 16 sites throughout the City. Job Description The Technical Support Specialist is responsible for installation\configuration\management of desktop and laptop computer systems, off the shelf and custom applications, and other IT services. The technical support specialist will provide tier 1,2, and 3 technical support to end users by researching, diagnosing, and resolving issues, as well as fulfilling end user requests. Opening and closing support tickets, answering calls, and participating in project teams are also a requirement for the position. Essential Functions The Technical Support Specialist will be responsible for answering calls and processing email from end users that have IT related request and incidents requiring technical support. The successful candidate needs to be able to demonstrate a good understanding of PCs, operating systems, and off the shelf software like MS Office and Adobe Acrobat. The Technical Support Specialist will also be required to create tickets in the City's ticketing system and escalate issues as appropriate. Qualifications Competencies, Knowledge, Skills and Abilities Windows desktop operating systems MS Office and other PC software Adobe Acrobat Web Browsers (Chrome, IE, Firefox) Understanding of software licensing Explain technical issues to non-technical users Excellent written and verbal communication skills Qualifications (Education and Experience) Knowledge of PC hardware & A+ certified Minimum 2 year experience in a Desktop Support organization NOTE: Microsoft Certified Professional (MCP) Certification (Windows 10) or an associate degree in Information Technology or Computer Technology can be substituted for any of the above experience Other Requirements-Must have a valid PA Driver's License and the ability to lift 50 lbs. Additional Information Salary: $50,000-$60,000 Salary cannot exceed $60,000 We're interested in hiring the best possible candidate for the role. We recognize that experience, education, and qualifications can be attained in a variety of ways and that many skillsets are transferable. If you feel you're a good fit, please don't hesitate to apply. Please include: Resume A cover letter Please note: Applications will not be considered without a cover letter. Did you know? ● We are a Public Service Loan Forgiveness Program qualified employer : 25% tuition discount program for City employees (and sometimes spouses and dependents as well) in partnership with area colleges and universities ● We offer Comprehensive health coverage for employees and their eligible dependents ● Our wellness program offers eligibility into the discounted medical plan ● Employees receive paid vacation, sick leave, and holidays ● Generous retirement savings options are available *The successful candidate must be a city of Philadelphia resident within six months of hire Effective May 22, 2023, vaccinations are no longer required for new employees that work in non-medical, non-emergency or patient facing positions with the City of Philadelphia. As a result, only employees in positions providing services that are patient-facing medical care (ex: Nurses, doctors, emergency medical personnel), must be fully vaccinated. The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at ************ or send an email to *********************** more information, go to: Human Relations Website: ******************************************************

We are seeking an IT Technical Support Specialist to join our team. The ideal candidate will have experience in supporting help desk operations, managing ticket assignments, and resolving technical support requests across multiple locations. The role requires strong problem\-solving skills, the ability to work independently, and familiarity with IT policies and procedures. The IT Technical Support Specialist will be responsible for diagnosing user problems, providing solutions with limited supervision, and ensuring efficient and effective customer support. RESPONSIBILITIES Manage and document all support requests in the designated tracking system(s). Verify the availability and proper installation of computers, software, applications, and components. Receive and assess user requests to identify error situations and technical problems; monitor tickets for successful resolution. Determine if issues are related to hardware, software, or network; assign tasks to technicians based on request type, severity, urgency, and availability. Educate users on proper policies and procedures for accessing IT support services. Maintain detailed records of all assets, including hardware, software, systems, components, warranties, subscriptions, renewals, and more, in the tracking system(s). Create and maintain documentation for workflow processes, policies, and procedures. Provide technical support and services to all onsite locations, including over 220 locations in Philadelphia. Maintain personal transportation and be comfortable traveling within the city of Philadelphia. Be flexible with work hours, including nights, weekends, and on\-call availability when necessary. Perform related tasks as required. QUALIFICATIONS Required Proven experience in technical support and help desk operations. Ability to establish and maintain effective working relationships with team members. Strong skills in troubleshooting and diagnosing technical issues, with experience performing minor maintenance and repair tasks. Ability to evaluate computing equipment and provide recommendations to management based on cost, efficiency, and compatibility. Experience in analyzing and resolving network\-related problems. Ability to modify network computing equipment and peripheral devices to meet user needs. Willingness and capability to perform physically strenuous tasks such as installing or replacing cables, carrying heavy equipment, climbing ladders, and working in confined spaces. Flexibility with work schedules, including availability for on\-call duties. Preferred Experience in documenting and implementing IT policies and procedures. Familiarity with IT asset management and tracking systems. Experience providing technical support across multiple locations. Strong communication and organizational skills. This position requires a dedicated professional who is ready to tackle technical challenges and provide exceptional support to our team and customers. If you have a passion for IT support and enjoy working in a dynamic environment, we encourage you to apply. ABOUT US Headquartered in Philadelphia PA, Connexus Technology provides organizations in a wide variety of industries with IT Staff Augmentation and Digital Transformation solutions. For twenty years, Connexus has helped customers improve their operations and profitability with innovative software solutions, and expert consultants. Connexus has won numerous awards, such as innovative business of the year by the Philadelphia Chamber of Commerce and Healthcare Consultants of the year by the United Way and the Philadelphia business journal. Connexus has long understood that our value resides in the expertise of our people and our processes to support their success. To date, our vision is to be an organization where the sky's the limit; a place where people have an opportunity to reach their fullest potential through career opportunities in technology and business. We want to act as a beacon of light in the global community through sustainable business practices that exemplify servant leadership. 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The Tier 2 Technical Support Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Understand platform architecture, environment, develop & deploy the application, and deal with day-to-day administration and ongoing technical support. + Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure engineering and application development teams to work on issues escalated to Tier 2. + Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow. + Develop Knowledge Based Articles (KBA) and educate Tier 1 as needed. + Be available for on-call 24x7x365 ongoing application support. + Support the onboarding of 8-10K end-users in waves of districts over a roughly 18-month period. + Help continuously improve the day-to-day operations of the applications and infrastructure, ensuring that end-users are adequately supported and that the overall system is stable, secure, and performs well. + System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3. + Analysis of ticket types and categories to identify trends and needed improvements within the applications, infrastructure, or SOPs and KBAs. + ServiceNow metrics reporting on ticket acknowledgements, resolution times and **Minimum Qualifications** + Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience. + 4-6 years of experience in information technology, systems administration or other IT related field. + Minimum of three (3) years of experience in application / infrastructure design, development, testing, or operations. + Minimum of three (3) years of experience with MSFT Azure Dev Ops, MSFT Power Platform, Power Apps, Dataverse, Power BI, Snowflake, MSFT Visual Studio, MSFT SQL Management Studio, GitHub and Agile Development Experience is desired. **Other Job Specific Skills** + Technical problem solving and implementer skills in application coding, infrastructure, or automation. + Effective communications (written and spoken). + Coordinates and tracks well across AFS and client technical and functional teams. + ServiceNow ITSM (desired not required). + ITIL (desired not required). + Data Analysis / Excel. + SQL Server Integration Services (SSIS). + T-SQL + MSFT SQL Server + Azure SQL Databases + Database Architecture + Extract, Transform and Load (ETL) data **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $87k - $115k EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

An IT Support Specialist Level I provides technical assistance and support to users experiencing hardware, software, or network issues. This role is critical for ensuring the smooth operation of an organization's IT systems and empowering employees to use technology efficiently. Key Responsibilities Respond to user inquiries and support requests regarding computer systems, software, and hardware. Diagnoses and troubleshoot technical issues, including hardware, software, network, and peripheral problems. Install, configure, test, maintain, monitor, and upgrade workstations, servers, printers, and related hardware and software. Monitor IT assets (such as computers, servers, network devices, and software licenses) to ensure availability, performance, and compliance with company policies. Track and manage the inventory of IT assets, including asset assignment, lifecycle status, and location. Provide remote and onsite support, including resolving incidents via phone, email, or ticketing systems. Maintain and update technical documentation, including issue logs and solutions. Enforce IT policies and procedures to ensure system security and compliance. Monitor system performance, conduct regular maintenance, and apply software patches and updates. Collaborate with other IT teams to escalate and resolve complex issues. Assist with onboarding/offboarding processes for employees. Stay current with technological advancements and recommend improvements. Required Skills & Qualifications CompTIA A+, Network+, Security+ certification is desirable. Microsoft Certified Professional (MCP) desired. Experience in IT support, help desk, or technical troubleshooting roles. Strong knowledge of PC operating systems (Windows, mac OS), networking basics, and hardware troubleshooting. Able to evaluate network performance and make necessary recommendations. Familiarity with ticketing systems, remote support tools, and IT asset management platforms. Proficient with SolarWinds platform. Excellent communication and customer service skills. Ability to explain technical concepts to non-technical users. Strong problem-solving and organizational skills.

Job Description Employment Type: Contract Role (1099) About Us Were a fast-growing startup working in specialized alternative markets, where precision and reliability are everything. Our team is lean, collaborative, and resourceful. We build systems that run smoothly by paying attention to details most people overlook. Were looking for someone who enjoys solving practical problems, thrives in structured environments, and takes pride in being the person others rely on when things need to be done right. About the Role As a Technical Support Specialist, youll be the steady hand that ensures our operations run without disruption. Youll manage daily workflows, troubleshoot minor technical issues, and step in to complete in-person verification tasks when needed. This role is ideal for someone whos highly detail-oriented, enjoys working with established processes, and can stay calm and focused under time-sensitive conditions. Key Responsibilities Follow structured procedures and checklists with accuracy and consistency Monitor accounts, balances, and system statuses to confirm successful execution Troubleshoot routine technical problems and escalate complex cases when necessary Keep precise, auditable records of all actions and outcomes Complete occasional on-site verification or setup tasks (requires local travel) Who You Are Detail-Oriented & Thorough: You notice small discrepancies and fix them before they cause issues. Reliable & Structured: You follow through on tasks, keep processes clean, and maintain strong discipline. Calm Under Pressure: You handle live or time-sensitive workflows without losing focus. Tech-Savvy: Youre comfortable navigating online platforms, tools, and browser-based systems. Locally Available: Youre based in NJ (or open to relocating) and can handle daily in-person requirements. Bonus Points Experience in support, operations, or process-heavy roles (QA, compliance, lab work, customer operations) Familiarity with structured SOP-driven environments Comfort with balancing technical and client-facing tasks Achievement in competitive video games or strategy games New grads and new workers welcome Why Join Us Competitive hourly pay with performance incentives Flexible schedule with reliable, repeatable workflows Opportunity to be part of the core engine of a fast-growing startup Clear processes and strong team support so you can perform with confidence

Job DescriptionPlease note that this is not an IT support role. This is more of an Accounts Payable customer service rep. This is an office-based position. Per the Agreement, selected candidate will need to be eligible to return to office. Please note that suppliers will need to attest via Smartsheet prior to the offer being submitted in Beeline. Issuetrack - this is the ticketing system that is used tickets received from employees and vendors tickets assigned to team members and they work through issues; may triage to other teams as necessary Must have good understanding of different processes within procurement to pay this group takes total accountability for each ticket from start to close Moved to a new instance of the same system recently, not only provide a response but also lead that submitter to be able to resolve in the future - important for that person to help be more forward thinking. Must have good analytical skills Phone etiquette - not a lot of calls, but must be able to take calls and enter in ticketing system as needed Supporting various projects as needed 8-5p EST All virtual right now, but plans to transition into the office eventually; local to be in the office Interview process - 1st with manager, 2nd with direct leader and his leaders Looking for those with any customer service experience those who worked with any program (not necessarily Issuetrack) This is for the Accounts Payable team. They had these previously as a Customer Service role, but they wanted a higher caliber candidate who could kind of consult with the managers to help them correct whatever issues they may have in the future so they had to use the helpdesk template as it has a higher bill rate. Its handling any issues/questions from procurement to payment. So if managers or various vendors have questions about their invoicing, they will submit a ticket through the Issuetrack system. This person will take that ticket, and reach out to resolve the issues....then follow back up with the manager/vendor. Looking for those with strong customer service experience. The manager there now came from a retail background. Just need a polished professional who also can pick up the AP process quickly. Please ensure that the candidates submitted are aware about the temp to perm aspect of this opportunity. The role has a 3-6 month learning curve and the manager wants someone who is serious about the role and that means they would be potentially required to come into the HQ office this year.

About Us Edgestream Partners is a tight-knit team of scientists, engineers, and business professionals who devote our talents to developing quantitative models of financial markets and using them to trade systematically around the world and around the clock. Edgestream's culture has more in common with research laboratories and technology startups than with traditional finance. We prize curiosity, creativity, diligence, and intellectual honesty. We focus on the long term, working together to build elegant and general systems that endure and scale as we grow. And we incentivize our employees to cooperate and share ideas, because we know that compounding our efforts magnifies our achievements. The result is a company where smart, dedicated effort can have a major impact. We've been in the hedge fund business since 2003, and we're still growing. We're looking for talented and driven people who can grow with us in the years ahead. About the Job The production group at Edgestream ensures that our systematic trading engine operates optimally in the global financial markets. Our close-knit team of skilled professionals leverages expertise in software, data, and analytics to drive success-measured in real-time, every day. We are seeking a Trading Desk Engineer to become a high-impact member of our trading operations team. This role sits directly on the trading desk, bridging markets and technology. You will monitor and support live trading systems, resolve production issues in real time, and develop tools to improve automation and efficiency. Responsibilities: Monitor, support, and troubleshoot global trading systems in real time, with particular focus on night-shift coverage. Work directly with trade-ops team and production team to ensure smooth execution and accurate risk reporting. Develop, optimize, and automate trading desk tools, alerts, and dashboards. Perform rapid code fixes and deploy changes to production environments during live market hours. Provide on-call support on a rotating basis, escalating issues quickly and clearly. Qualifications: Advanced degree in computer science, math, financial engineering, or related. 2-6 years of hands-on trading support, trade desk technology, or electronic trading operations. Proven ability to debug live systems under pressure. Market knowledge across equities, futures, FX, or derivatives. Strong coding (Python preferred), plus UNIX/Linux, SQL, FIX protocol. Excellent communication skills and ability to interface between traders and engineers. Willingness to work night shift on rotational basis and provide on-call coverage. Some of the benefits of working at Edgestream: Competitive salary, bonus, and incentive compensation based on overall company performance. Fantastic resources, accumulated over decades, for turning ideas into reality. Comprehensive, first-class benefits (including excellent medical and dental insurance, 401(k), HRA, FSA, life insurance, daily catered lunch, and an onsite gym). For qualified employees, the opportunity to invest in our funds. Contact Info E-mail: ************************. Please Note: All applicants must be authorized to work in the United States without requiring present or future visa sponsorships. Legal disclaimer: In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

🔍 Power Precision & Problem-Solving - Join OnsiteEnergy, Inc. as a Site Survey & Service Technician! 🔧 Site Survey & Service Technician Company Name: OnsiteEnergy, Inc. Pay Range: $38-$45 per hour + Year-End Bonus Industry: Residential Solar Installations Location: Tomkins Cove, NY Job Overview OnsiteEnergy, Inc. is looking for a detail-oriented and experienced Site Survey & Service Technician to support our residential solar installations. This is a hands-on field role that combines technical site evaluations with system troubleshooting and service. You'll conduct rooftop and electrical assessments, analyze shading and layout options, and resolve post-installation service issues-all while maintaining a professional and customer-focused presence. Ideal candidates bring at least 2 years of experience in solar site surveys or service, along with the confidence to work with electrical components and software tools. Who We Are OnsiteEnergy, Inc. is a solar company built by field pros, not just salespeople. We don't chase volume - we build well. Our teams include dedicated in-house installers, electricians, and field leaders focused on doing the job right. With paid training, top-tier tools, and a respectful work culture, OnsiteEnergy supports your growth from the ground up. Learn more at onsiteenergyusa.com. Key Responsibilities Perform pre-install site surveys, including roof measurements, shading analysis, and electrical system reviews Assess structural and electrical readiness for solar installation and report findings using tools like CompanyCam, Aurora, and Enerflo Complete accurate documentation of service panels, disconnects, roof penetrations, and access points Conduct service calls and troubleshoot solar systems, including inverters, rapid shutdown devices, and main panel upgrades Make safe electrical adjustments in main service panels, inverters, and AC/DC disconnects as needed Coordinate with project managers and installation crews to ensure accurate project planning Maintain high standards of customer service and represent OnsiteEnergy professionally with homeowners Ensure all safety protocols are followed on rooftops and around electrical systems Qualifications 2-3+ years of experience in solar site surveys, service, or installation Solid understanding of residential solar electrical systems and rooftop assessments Ability to work on and around high-voltage equipment safely and confidently Familiarity with software tools like Aurora, CompanyCam, and Enerflo (or willingness to learn) Comfortable using tablets, apps, and cloud-based platforms for documenting site data Attention to detail, excellent communication skills, and a clean, professional demeanor Valid driver's license and clean driving record required Must be able to climb ladders and work at heights, including on pitched roofs Benefits Weekly Pay Cycle Year-End Bonus Medical, Dental, and Vision Insurance Paid Time Off (Vacation, Sick Days, Holidays) Company Vehicle & Uniforms Provided Safety Equipment Provided Paid Training and Certifications Company Events & Annual Trips Schedule Full-Time Monday-Friday Availability for occasional weekends and overtime required Location On-site at residential project locations Based in Tomkins Cove, NY Local travel to job sites is required; no overnight travel Equal Employment Opportunity We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected status. Compliance Notice A background check will be completed as part of the onboarding process, in compliance with applicable laws. #FC25

The IT Support Specialist is a part of a collaborative team providing daily support needed to ensure a successful Information System in a Human Resources Setting. This position is responsible for the overall help desk services function and assists, when necessary, with end user training for the HRIS and Time and Attendance systems. Primary Duties and Responsibilities (Essential Functions) include but are not limited to the following: Works directly with worksite managers and/or employees to respond and resolve help desk inquiries Track and report on overall quantity and type of help desk requests and resolutions. Identify and report findings of end user needs/issues. Initiate efforts and procedures to maintain data integrity, troubleshoot and recommend solutions Collects detailed information to categorize request to determine method of resolution Uses discretion to effect timely solution of problems to ensure customer satisfaction, eliminate downtime Solicit feedback and identify overall needs of HRIS end users Exercises sound professional judgment in analysis of problem to: (1) attempt hardware/software solution by phone, or (2) decide proper level of maintenance required to solve problem Assist, when necessary, in the testing of new reports, processes, etc. and provide testing results to appropriate parties. Actively participate and make contributions in team meetings and one-on-one meetings Supports the Payroll Department to ensure accurate and efficient client payrolls Qualifications Any deviation from the qualifications listed below must be approved by the President of NEMR Consistent attendance Ability to maintain confidentiality of insurance and human resources information Three years of experience in computer technology with prior exposure to HRIS systems High degree of initiative in handling multiple priorities simultaneously in a fast-paced, deadline-driven, detail-oriented work environment Ability to handle large volume of work Working knowledge of the advance features of MS Office (Word, Excel, PowerPoint, Outlook) Excellent organizational and communication skills with close attention to detail Excellent telecommunication skills High level of interpersonal skills/customer service skills to build relationships with both employer and employee clients as well as across internal departments Technical skills: Background in application system management Knowledge of general configuration of HRIS platforms, time and attendance, physical time clocks, CRM systems, etc. i.e. pay and work rules and a solid understanding of federal, state and local labor laws Understanding of HRIS database design, structure, functions and processes and experience with database tools Preferred Education and Experience: 1-2 years of verifiable HRIS experience and/or IT experience Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice Salary - 30 - 40K

Provides technical, software, hardware, and network solutions to all computer users by performing question/problem diagnosis, and guides users through step-by-step solutions by performing the following duties: • Responds to and logs requests for technical assistance in person, via phone, and electronically. • Diagnoses and resolves basic technical hardware and software issues. • Redirects unanswered problems to appropriate resource. • Identifies and escalates situations requiring urgent attention. • Tracks and routes problems and requests, and documents resolutions. • Stays current with system information, changes, and updates. • Performs other related duties as assigned.

Job DescriptionDescription: Nonprofit That Leverages Technology To Advance Social Impact We're a passionate group at Tech Impact. We know nonprofits, technology, and how to work hard for a good cause. In addition to providing technical services to nonprofit organizations, Tech Impact runs workforce development programs to help young people learn in-demand skills to gain employment in the IT field. Tier 1 Service Desk Engineer · Location: Position Is Remote · Tech Impact - Headquarters Philadelphia · Full-Time Permanent Position · Our Website: *************************** Be a part of a fast-paced, growing team that provides a solid work-life balance in helping our nonprofit clients. Our team of mission-focused tech professionals is passionate about moving the social sector forward with transformative applications of technology. As a Tier 1 Service Desk Engineer, you will work closely with our clients assisting with new technology projects and support. Benefits of Working for Tech Impact We pay 90% of associate and dependent medical benefits and cover your out-of-pocket medical expenses. Paid Time Off - 15 days accrued in the first year. 11 Paid Holidays. IRA Matches up to 3% of gross salary. Employer-paid life insurance benefit. We offer both Remote and Hybrid positions. Our organization allows everyone to learn and grow to make a difference. · Learn More About Tech Impact ****************** Essential Duties and Responsibilities Service Desk Support Provide end-user technical support to all clients via phone and email. Troubleshoot a wide variety of technical issues. Perform basic system administration functions such as user creation and password resets. Escalate issues quickly and efficiently in accordance with Tech Impact SLAs Provide proactive maintenance on client workstations as directed. Customer Service Respond to customer issues and challenges without manager supervision. Maintain strong customer service skills when dealing with clients. Advise Account Management of client support or reoccurring technical issues. Essential Skills for Success in Position Excellent customer service skills. Excellent troubleshooting techniques. Excellent communication skills, including the ability to translate technical information to non-technical users. Effective analytical and creative problem-solving skills Strong organizational skills and keen attention to detail. Ability to work well in a team environment, handle pressure and multiple projects simultaneously, and to manage work under tight deadlines. Experience in cloud-based technology such as Office 365 is a plus. Must be flexible, able to multi-task, and enjoy working in a diverse, results-oriented workplace where a premium is placed on teamwork. Must have access to a car at short notice, depending on location. Sense of humor About Tech Impact (******************) Tech Impact is a nonprofit on a mission to empower communities and nonprofits to use technology to serve the world better. The organization is a leading provider of technology education and solutions for nonprofits. It operates award-winning IT and customer experience training programs designed to help young adults launch their careers. Tech Impact offers a comprehensive suite of technology services that include managed IT support, data and strategy services, telecommunications, and cloud computing integration and support. In 2018, it expanded its education and outreach capabilities by merging with Idealware, an authoritative source for independent, thoroughly researched technology resources for the social sector. Tech Impacts ITWorks and CXWorks training programs have graduated hundreds of young adults with the knowledge, skills, and confidence they need to start their careers in the technology and customer experience industries. The organization also operates Punchcode, a coding bootcamp based in Las Vegas, NV. Employment Policy As an Equal Opportunity Employer, Tech Impact values a diverse, inclusive workforce and we provide an equal employment opportunity for all applicants and associates. All qualified applicants for employment will be considered without regard to an individual's race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, physical or mental disability, medical condition, family care status, marital status, domestic partnership status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws. We also consider qualified application regardless of criminal histories consistent with legal requirements. Requires the ability to speak, hear, see and use a computer and other office-related equipment. Also requires the ability to sit for extended periods, stand, stoop, crawl and lift to 50 lbs. May require local and regional travel. Requirements:

Provide in-house IT support to end users via Phone, Email and Chat. Diagnose and resolve: 1. Virtual / physical desktop support problems. 2. Hardware issues (printer, iPhone/Android configuration and other peripheral devices) 3. Software (outlook configuration, OneDrive, OneNote ,other MS applications.,) 4. Network related issues (VPN, WIFI etc.,) Install applications and updates through SCCM. Provide tech support by performing remote troubleshooting through diagnostic techniques and taking necessary steps to provide resolution, providing clear communication and customer support. Administer and support user accounts on AD, Office 365 and business critical applications Correctly logging Incidents, categorizing and prioritizing them in line with process and follow-up till closure. Properly route incidents to resolver teams for out of scope issues and maintain updated knowledge base repository. Identify and prioritize incidents requiring immediate/urgent attention. Co-ordinate problem tickets with internal teams, POC for liaising with business users and the resolver teams. Handle Identity access management requests through Requests. Identify and suggest possible improvements on procedures. Adhere to company policies and consistently achieve KPI targets defined for the process.

Make a greater impact at Bonduelle Americas! Bonduelle Americas is a certified B Corp inviting people to embrace a flexitarian lifestyle with an expanding portfolio of plant-rich products available in and beyond the produce aisle. We operate four facilities and employ nearly 3,000 Associates in the US. Bonduelle Americas is a wholly-owned subsidiary of Groupe Bonduelle (BON.PA), an established global brand with more than 170 years of family heritage bringing the joy of plants to tables around the world. Globally, our ready-to-eat plant-rich food products are grown on 173,000 acres by our grower partners and marketed in nearly 100 countries. Our mission is to inspire the transition toward a plant-rich diet to contribute to people's well-being and planet health. Join us at Bonduelle Americas for an opportunity to advance your career in a culture that places people first. As a valued member of our company, you will work in a mission-driven environment aimed at preserving the planet's resources while providing healthy plant-based products to millions of consumers around the world. Position Summary The Technical Support Analyst is responsible for providing day-to-day technical support to Bonduelle Americas employees across a range of hardware, software, and system platforms. This role serves as the first line of support-responding to, diagnosing, and resolving technical issues through direct discussion with users. The analyst troubleshoots problems, performs fault rectification, and escalates more complex issues when necessary. In addition, the position assists in hardware and software evaluations, recommends upgrades, and contributes to the continuous improvement of Bonduelle's IT infrastructure. This role requires a proactive, customer-focused professional who thrives in a fast-paced environment and ensures timely, effective resolutions that keep our teams productive. Key Responsibilities Provide day-to-day technical support for hardware, software, network connectivity, mobile devices, and enterprise applications. Diagnose issues through user discussion, remote access, and diagnostic tools; implement solutions or escalate as needed. Maintain and track support tickets, ensuring prompt resolution and clear communication with employees. Assist in hardware and software setup, deployment, and configuration across the organization. Support system upgrades, patches, and routine maintenance activities. Recommend improvements or upgrades to IT systems based on user feedback and technical assessments. Collaborate with IT colleagues to document processes, improve knowledge bases, and enhance support efficiency. Ensure excellent customer service, maintaining a professional, solution-oriented approach to user queries and concerns. Minimum Qualifications Bachelor's degree in Information Technology, Computer Science, or a related field. 2-4 years of experience in IT support, help desk, or a related technical role. Working knowledge of Windows and/or Mac OS, Microsoft Office 365, Active Directory, and basic networking concepts. Strong troubleshooting and problem-solving skills with attention to detail. Excellent written and verbal communication skills. Desired Qualifications Experience with enterprise systems (e.g., ERP, cloud platforms, ticketing systems such as ServiceNow or Jira). Strong customer service orientation with the ability to communicate technical information clearly to non-technical users. Ability to work independently and collaboratively in a team environment. Results-oriented mindset with a proven track record of delivering solutions quickly and effectively. A passion for continuous learning and adapting to new technologies. Demonstrated ability to build positive working relationships across all organizational levels. Compensation and Benefits: Actual compensation will be determined based on a combination of factors, including skills, experience, expertise, and location. In addition to base pay, this position may be eligible for bonuses or other incentive programs as part of a comprehensive total rewards package, which includes: Medical, dental, and vision coverage with multiple plan options 401(k) retirement savings plan Generous paid time off and paid holidays Tuition reimbursement and professional development programs Employee discounts, wellness initiatives, and company-sponsored events About the company Bonduelle Americas is a certified B Corp inviting people to embrace a flexitarian lifestyle with an expanding portfolio of plant-rich products available in and beyond the produce aisle. We operate four facilities and employ nearly 3,000 Associates in the US. Bonduelle Americas is a wholly-owned subsidiary of Groupe Bonduelle (BON.PA), an established global brand with more than 170 years of family heritage bringing the joy of plants to tables around the world. Globally, our ready-to-eat plant-rich food products are grown on 173,000 acres by our grower partners and marketed in nearly 100 countries. Our mission is to inspire the transition toward a plant-rich diet to contribute to people's well-being and planet health. Join us at Bonduelle Americas for an opportunity to advance your career in a culture that places people first. As a valued member of our company, you will work in a mission-driven environment aimed at preserving the planet's resources while providing healthy plant-based products to millions of consumers around the world.