Remote support technician jobs in Bryan, TX - 55 jobs

About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

":"As an IT Support Technician, you will be part of a team of IT professionals who provide in-house technical PC hardware and software support for over 1,300 associates. This will provide you with the opportunity to learn and work with a variety of equipment and issues including desktops, laptops, network connectivity, Windows software, and much more. In addition, you will also be assigned special projects in which you will get to research new technology and solve more complex problems. Some of your specific duties in this role will include responding to associate service calls to troubleshoot reported problems and taking necessary steps to solve them. You can also anticipate building and configuring PCs and laptops, loading software and conducting audits for unlicensed software, as well as running and terminating infrastructure cabling between workstations and communication hosts. If you are seeking a long-term career with variety, we would encourage you to apply today! We are looking for IT Support Technicians who are responsible and dependable. To be successful, you must be a goal-driven team player with solid organizational skills and a keen attention to detail. ","job_category":"Entry Level","job_state":"TX","job_title":"IT Support Technician","date":"2026-01-05","zip":"77840","position_type":"Full-Time","salary_max":"0","salary_min":"0","requirements":"Good verbal and written communication skills~^~Ability to function effectively in a fast-paced environment~^~Independent, self-starting attitude~^~A+ Certification, a plus~^~Hands on experience with PC operations, a plus","training":"","benefits":"Our associates receive medical, dental, vision, and life insurance. We also offer company contributions to your HSA, 6% match on 401 (k), and a work\/life balance with paid time off. At our College Station facility, you can take advantage of our great training programs and facility amenities, including an onsite dining facility offering complimentary breakfast and lunch, a fitness center, and an onsite medical center. We also offer a wide variety of sports and social leagues to participate in after work, along with volunteering initiatives through our Associate Foundation. Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. Reynolds and Reynolds is an equal opportunity employer. ","

Job DescriptionOn-Call IT Field Technician - PC, Mac, POS and TV Mounting ???? Job Type: Independent Contractor (1099) ???? Pay: $35 hour (on-site) ???? Schedule: Flexible - You accept jobs based on your availability ⚠️ Important Note This is an on-call, 1099 independent contractor role with no guaranteed hours. You'll join our technician network and receive job opportunities based on your location and stated availability. You decide which jobs you want to accept. About the Role Geeks On Site is hiring experienced Field IT Technicians to support residential and small business customers. The primary focus is computer troubleshooting, networking support, printer configuration, and general on site IT service. Technicians may also receive POS or outdoor TV mounting jobs based on experience. This is a 1099 contractor role with full flexibility. You set your availability and we send jobs that match your proximity and skills. Key Responsibilities Troubleshoot and repair Windows and mac OS issues Resolve WiFi, router, and wired network problems Install and configure printers and scanners Replace or upgrade hardware components Reinstall operating systems using bootable tools Document work and communicate clearly with customers Install and support POS systems and run Cat5e or Cat6 cabling Perform outdoor TV mounting and basic A V setup Requirements Two or more years of experience in IT support or field service Strong networking and diagnostic skills Reliable transportation and valid driver's license Ability to work independently and provide professional customer service Ability to lift up to 50 lbs Own required tools including a laptop, drill, screwdrivers, cable tester, and RJ45 tools Benefits Compensation IT and POS work: $35 per hour for time on site Outdoor TV mounting: starts at $100 per mounted device, varies if a helper is required Flexible scheduling - accept only the jobs that match your route and availability National brand recognition and continuous job offers Dispatch and tech support team available to assist remotely ✅ What to Expect After You Apply ???? Intro Call - A recruiter will contact you for a quick chat ???? Onboarding - Complete paperwork and tax forms electronically ???? Background Check - Mandatory before activation ???? Set Your Availability - You enter your availability in our tech portal ???? Start Receiving Jobs - You'll be dispatched jobs based on proximity & skills Join Our Technician Network If you're a reliable, tech-savvy field technician with hands-on printer experience and a flexible schedule, we'd love to hear from you.

Job DescriptionBenefits: Flexible schedule Opportunity for advancement Profit sharing This Is Not Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block. If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you. Job Responsibilities Perform a wide range of technical tasks including but not limited to: OS installations, hardware diagnostics, and software setup Structured cabling (including drilling, running, and dressing cables) Telecom work (punch-downs, demarc extensions, etc.) Work independently across various environments: retail, medical, restaurant, and corporate Maintain a high standard of professionalism with clients Be on call and ready to respond to service requests within your territory Preferred Skills & Experience PC and printer troubleshooting experience (a strong plus) At least 1 year of I.T. or Telecom experience, and one of the following: A+ Certification Network+ Certification OR 5+ years verifiable field experience in I.T./Telecom Required Equipment & Qualifications Reliable personal vehicle (Public transportation not accepted) Valid drivers license Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers). Laptop with Ethernet port Smartphone with mobile hotspot Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage. Punctual, courteous, and presentable Compensation & Perks Paid hourly while on site 1099 contractor position Travel pay included (based on time travel; approx. 80-mile radius from home) App-based tracking for job time and travel Exposure to new and exciting technologies and clients Opportunity to expand your skills and industry knowledge About AMG Tech Support AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected. Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive.

Job Description Schedule: Monday - Friday, daytime hours (8am-5pm) *May volunteer for an occasional Saturday based on patient needs Position is full-time Start Date: Immediate openings available! Hiring Immediately: We respond quickly to applications, so please be ready for a call or email to schedule your interview Experience that's a PLUS (but not required): Childcare: nanny, babysitter, preschool teacher, tutor. Mental Health Roles: QMHP, behavioral health technicians. Camp Counselors, Paraprofessionals, Caregivers, Life Skill Assistants Pay (determined by education and ABA experience) High School/Associate's Degree: $15.00 - $22.50 per hour Bachelor's Degree: $15.00 - $24.00 per hour Master's Degree: $16.00 - $26.00 per hour Fun Fact: You will receive your first raise after obtaining your RBT certification! Most new hires complete this in about three weeks. What You'll be Doing: Work one-on-one with children aged 18 months to 8 years using play-based ABA therapy Follow personalized treatment plans, collect simple data, and communicate with your team Help kids learn through play, movement, reading, games, and hands-on activities Stay active during sessions, moving constantly to stay engaged with children Maintain a clean, organized, safe therapy space Be part of a supportive, mission-driven team that celebrates progress and growth Make a Difference Every Day: Action Behavior Centers hires caring people to help children with Autism learn and grow, providing full training and covering the cost of your Registered Behavior Technician (RBT) certificate. Our ABA therapy builds communication, social, and independent skills and as a Behavior Therapist, you play a meaningful part in each child's progress. Be Ready to Hear From Us: We respond to applications quickly, often within 24 hours. Please keep your phone nearby and check your email so we can schedule your interview as soon as possible. Job Requirements: Lift up to 30lbs Sit, stand, crouch, squat, and move quickly with young children Get on and off the floor frequently Maintain an active pace throughout the day Keep therapy spaces clean, organized, and safe At least 18 years old High school diploma or GED Consistent attendance and punctuality Willingness to complete paid RBT certification within 20 days of hire Commitment to ABC's core value of team; may occasionally help support a nearby sister clinic if that center is experiencing a need for coverage Why Candidates Choose ABC Guaranteed full time hours Paid training and fully covered RBT certification Raises every 6 months with clear goals Health insurance covered at 90 percent Free lunch every Friday DoorDash DashPass and Calm app provided Paid time off: 10 holidays, 10 PTO days, 2 flex days Student loan repayment support A team-focused, supportive, fun work environment ABC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, national origin, ancestry, disability, marital status, genetic information, veteran status, or any other status protected by applicable federal, state, or local laws, including the Pennsylvania Human Relations Act (PHRA). We are committed to creating an inclusive environment for all employees. @Copyright 2025

Assists the IT Project Manager with providing oversight of the design and implementation of IT projects for all City of Bryan departments. Physical Demands Physical demands include but are not limited to: sitting, talking, hearing, seeing, standing, walking, driving, bending, reaching, twisting, pushing, pulling, climbing, and using hands and fingers to operate office equipment and machines, and occasionally lifting and/or moving objects up to and including 25 pounds. Minimum Qualifications Required: Must possess a High School Diploma or GED , plus additional college coursework directly related to Computer Science, Computer Engineering, Cyber Security or a closely related field. Must have a firm understanding of network security applications, protocols, and associated hardware. Preferred: Experience with supporting municipal government applications. Prior project management experience in an information technology, computer science, or analytical-related field. Prior experience with SmartSheet or other project management software solution. Work Schedule Approximately 15-20/week Flexible days & times available Monday-Friday between 8am-8pm Sat & Sun hours vary

Technology/Desktop Technician Date Available: Available Immediately Additional Information: Show/Hide MAGNOLIA ISD Job Title: Desktop Technician I or II Reports to: Director of Technology Department: Technology Exemption Status: Nonexempt Calendar Days: 260 Pay: Pay Grade 5 or 6, depending on Technician Level Primary Purpose: Perform on-site technical work to install, repair, and maintain computers systems including network equipment and software applications. Respond to work order requests by diagnosing and repairing network and computer hardware. Qualifications: Education High school diploma Technical certifications preferred; such as CompTIA A+ certification Clear and valid driver's license Special Knowledge/Skills: Knowledge of computer workstation setup Knowledge of computer hardware and software applications (Chrome & Windows) Ability to install, maintain, and repair computers and peripherals Ability to install and maintain network cables and hardware Ability to diagnose computer problems and perform repairs Ability to communicate with campus and departmental personnel Ability to maintain confidentiality Strong written, verbal, and interpersonal communication skills Ability to work independently on tasks Ability to maintain a strong working knowledge of desktop image solutions Experience: Desktop Technician Level I: One year of work experience installing, maintaining, and repairing computers and peripherals (Some experience substitutions may be made) Desktop Technician Level II: Five years of work experience installing, maintaining, and repairing computers and peripherals (Some experience substitutions may be made) Major Responsibilities and Duties: Technical Support Install, configure, maintain, and upgrade computers and peripherals, network cabling, and network peripherals throughout the district. Relocate computer hardware, peripherals, and equipment as needed. Provide technical assistance to users of computers, instructional equipment, and software. Install and configure application and operating system software and upgrades. Assist with the installation, maintenance, troubleshooting, and repair of data communications circuits and equipment. Assist with the organization and distribution of technology-based material for classroom use. Equipment Repair and Maintenance Diagnose and repair network connectivity and hardware issues, including printers, terminals, and personal computers. Remove old equipment and perform data migration to new machines. Service equipment according to established preventive maintenance schedule. Maintain accurate updated records of preventive maintenance. Maintain accurate records of time and materials required to perform repairs and service. Inventory Maintain accurate inventory of hardware, software, and other equipment and material at assigned site(s). Identify, request, and control the inventory of repair parts. Other Seek out and attend necessary professional development and training. Compile, maintain, and file all physical and computerized reports, records, and other documents. Comply with policies established by federal and state law, State Board of Education rule, and local board policy. Comply with all district and campus routines and regulations. Follow district safety protocols and emergency procedures. All other duties assigned. Supervisory Responsibilities: None. Mental Demands/Physical Demands/Environmental Factors: Mental Demands: Work with frequent interruptions; maintain emotional control under stress Tools/Equipment Used: Hand tools and test instruments for electronic repairs and cable installations; personal computers and peripherals; small truck or van Posture: Prolonged sitting and standing; regular kneeling/squatting, bending/stooping, pushing/pulling, and twisting Motion: Repetitive hand motion; frequent keyboarding and use of mouse; regular walking, grasping/squeezing, wrist flexion/extension, reaching; may climb ladders Lifting: Moderate lifting and carrying (up to 49 pounds); occasional heavy lifting (50 pounds and over)

Job Title Technologist, Levels I - III Agency Texas A&M University System Offices Department Bush Combat Development Complex Proposed Minimum Salary Commensurate Job Type Staff The System Offices is one of several system members within the Texas A&M University System representing one of the largest systems of higher education in the nation, with a network of 11 universities, a comprehensive health science center, eight state agencies, and the RELLIS Campus. The Texas A&M University System mission is to provide education, conduct research, commercialize technology, offer training, and deliver services for the people of Texas and beyond. The George H.W. Bush Combat Development Complex (BCDC), part of the Texas A&M University System (TAMUS), invites applications for a full-time Technologist I-III in the focus area of Laser Diagnostics and Directed Energy. The Bush Combat Development Complex (BCDC) - located on the 2,300-acre RELLIS Campus in Bryan, TX - is an ecosystem for agile technology development and service-member-inspired research. The BCDC is the result of a partnership between the Department of Defense, Texas A&M University System, and the State of Texas. The $200 million complex is designed to bring together researchers from U.S. universities, the military, and the private sector for collaboration, demonstrations, and high-tech testing of initiatives to help accelerate military innovation for our nation's defense. Our leaders and experienced personnel thrive in a dynamic environment where they get to share their passions, and strive for advancements in critical DoD areas, such as integrated hypersonics, directed energy, advanced materials, trusted AI and autonomy, robotics, FutureG, human-machine interfaces, and integrated sensors. We are looking for talented individuals to join our team and truly make an impact by helping to solve the toughest challenges for our nation's security. The System Offices, within the Texas A&M University System, provides an outstanding benefits package including, but not limited to: competitive health benefits; paid vacation, sick leave, and holidays; a defined benefit retirement plan with 8.25% employer contribution through Teachers Retirement System of Texas (TRS); tuition assistance; and wellness programs to promote work/life balance. Salary: Commensurate with experience. Job Title: Technologist - Laser Diagnostics and Directed Energy, Levels I - III Job Description Summary: The Technologist - Laser Diagnostics & Directed Energy independently applies advanced knowledge of scientific research or engineering principles and practices in broad areas of assignments and related fields at the George H.W. Bush Combat Development Complex (BCDC). The laser diagnostics for hypersonics and directed energy research team at BCDC focuses on the maturation and application f novel energetic methods to provide revolutionary performance capabilities. The objective is to develop and implement laser technologies for hypersonic and directed energy applications. The ALLEMO is a multipurpose laboratory that integrates a range of laser-based and plasma-based technologies to facilitate aerodynamic and aero-optic research and development. The ALLEMO facility employs laser and electromagnetic concepts to understand high-speed aerodynamics, laser propagation, long-range detection of trace hazardous gases, plasma-based methods for flow control, guiding of electromagnetic and laser radiation, and advanced energy conversion methods. The ALLEMO is collocated with the NAL, providing complimentary laser diagnostic tools to support hypersonic research and a wide range of other research capabilities that take advantage of the NAL hypersonic wind tunnels. Responsibilities: - Plans and conducts engineering research requiring independent judgement in the selection, and minor adaptation and modification of standard engineering and scientific techniques. - Operate, maintain and oversee safety requirements for a variety of Class 4 laser systems including MHz rate pulse burst lasers, femtosecond pulsed Titanium sapphire lasers, Nd:YAG lasers, fiber lasers and dye lasers. - Designs, analyzes, builds, and tests special-purpose equipment and/or instrumentation for research purposes in field of expertise. - Applies an analytical approach to assist with development of a solution to a variety of problems. - Demonstrates and applies thorough understanding of engineering methods, research protocols, assessment instruments, and data interpretation. - Designs and performs engineering experiments, tests, and data collection to ensure data integrity, quality control, and protocol compliance. - Participates in team research activities. - Other duties as assigned. Qualifications: Minimum qualification for Technologist I - Bachelor's degree in applicable field or equivalent combination of education and experience. Minimum qualification for Technologist II - Bachelor's degree in applicable field or equivalent combination of education and experience. -Two years of relevant experience. Minimum qualification for Technologist III - Bachelor's degree in applicable field or equivalent combination of education and experience. - Four years of relevant experience. Registration, Certifications, and Licenses: -Must be able to gain and maintain a DoD (Department of Defense) security clearance. Knowledge, Skills, and Abilities: - Experience in report writing. - Experience in working on research projects. - Excellent communication skills with the ability to convey technical information clearly and effectively through informal and formal documents, reports, and presentations to senior management. - Strong technical writing skills. - Excellent organizational skills. - Highly collaborative and able to work in a team-based environment. - Familiarity or willingness to learn principles of Agile project management and technology development. - Ability to multi-task and work cooperatively with others. Preferred Qualifications: - Bachelor's degree in mechanical engineering. - Optical and/or plasma diagnostics. - Familiarity with high-speed aerodynamics and directed energy. - Familiarity with high energy lasers and directed energy related technologies Experience in applied research and development. Other Requirements: This is a security-sensitive position and is restricted to U.S. citizens only. Only complete applications will be considered for employment at The Texas A&M System Offices. Incomplete job application data could result in your application being rejected without an option to reapply. A cover letter and resume may be required in addition to a completed employment application. All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution's verification of credentials and/or other information required by the institution's procedures, including the completion of the criminal history check. Equal Opportunity/Veterans/Disability Employer.

Job Title SCBA Training Support Technician Agency Texas A&M Engineering Extension Service Department Emergency Services Training Institute Proposed Minimum Salary $20.59 hourly Job Type Staff Job Description SCBA Training Support Technician $20.59 per hour 1 Full-Time Position College Station, Texas The Role at a Glance The Training Support Technician - Breathing Air, will maintain the Self-Contained Breathing Apparatus (SCBA) equipment for the Emergency Services & Training Institute division. The Technician is responsible for the refill / testing / repair / maintenance / distribution of all SCBA related equipment. The Technician will be required to maintain accurate testing, air monitoring, repair, fit test, flow test, and hydrostatic testing records, as well as, producing required test reports. This position may assist supervisor with all inventories, record keeping, ordering equipment and consumables. He or she may assist Instructional Staff with training support as needed and may be required to assist other programs such as Extinguishers, Maintenance, and Private Sector. This position will report to the Training Support Foreman-Breathing Air. Qualifications of the Role * High School Diploma or GED * Two years of any maintenance/repair experience or combination of the following but not limited to: use of computer-based diagnostics, pneumatic equipment operation, tubing or pipe fitting, any mechanical repair/maintenance, and the use of hand/power tools. * Must have a valid motor vehicle operator's license or ability to obtain within 30 days of employment. Equivalency: Will consider an Associate's or Bachelor's degree in a relevant field. About Us The Texas A&M Engineering Extension Service (TEEX) is an internationally recognized leader in emergency response training, workforce training, and technical assistance. Major TEEX competencies include fire and rescue, infrastructure and safety, law enforcement, cybersecurity, economic and workforce development, and homeland security. Every TEEX employee has a direct impact on Making a Difference to the professionals who respond to emergencies, safeguard communities, and ultimately save lives. We are focused on enhancing organizational effectiveness by creating an optimal work environment that empowers employees to improve themselves and their communities. Additionally, we offer competitive salaries and benefits, value work/life balance, and support employees' education and professional development. Benefits You Can Expect from TEEX * Medical, dental, vision, life- and long-term disability insurance through The Texas A&M System. TEEX contributes to employee health and basic life premiums. Family enrollment is available. * Automatic enrollment in the Teacher Retirement System of Texas. * 12-15 paid holidays per year. * Paid vacation and sick leave. * Wellness programs and release time. * Access to online learning platforms. * Educational reimbursement assistance and release time. * Leadership development programs TEEX Employer Notices Military Crosswalk Info Applications must either have all job application data entered or a resume attached. Not doing so could result in an incomplete submission and a rejected application. We encourage all applicants to upload a resume or use a LinkedIn profile to pre-populate the online application. All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution's verification of credentials and/or other information required by the institution's procedures, including the completion of the criminal history check. Equal Opportunity/Veterans/Disability Employer.

Installs and configures computer hardware and software; troubleshoots problems, including running diagnostics test, and taking appropriate corrective action; and provides software and hardware training as required. Configures, installs, and documents computer hardware and software, including PCs, printers, memory, and hard drives Troubleshoots problems with county hardware, software, and computer network, including running diagnostics tests, using testing equipment, and taking appropriate corrective action. Provides support to county employees over the network, phone, and at their desks throughout the county. Will travel to remote county offices when required. Assists in administering network-wide software such as Active Directory and DHCP. Develops hardware imaging and software deployment and removal scripts. Documents changes, requests, and installations using the ticket tracking software ServiceNow, and updates existing, or creates new documentation where appropriate. Determines parts that need to be ordered for computers and other computer-related equipment. Assist with and cover after-hours call for the IT Department on a rotational basis. Assist other IT divisions as may be necessary. Other Duties as assigned. Supervision Received: General instruction, task assignment and prioritization, and periodic employee performance evaluations. Given: This is a non-supervisory position. Education Required: Two-year Associates Degree in Computer Science, Information Systems, or related field or any equivalent combination of education and experience which provides the required knowledge, skills, and abilities. Preferred: BA or BS in Computer Science, Comp Engr., MIS or related field. Experience Required: One year of computer related experience or any equivalent combination of experience and education Preferred: Two-years or more computer related experience Certificates, Licenses, Registrations Required: Valid State of Texas Class C Driver's License. Preferred: MCDST, MCSA, MCSE, MOS, or CompTIA A+, CTT+, Network+, or Server+ Physical Demands Typical: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to type; reach with hands and arms; and talk and hear. The employee frequently is required to stand and walk. The employee must occasionally lift and/or move objects weighing up to 40 pounds, such as computers, printers, stacks of records, or other similar objects. Specific vision abilities required by this job include close vision, and ability to adjust focus. Knowledge, Skills, & Abilities Typical: Knowledge of: - PC hardware and software repair, Windows Operating Systems, and Microsoft Office applications Ability to: - Work independently on projects with minimal supervision or as part of a team as needed. - Organize workload; establish priorities; and meet established deadlines. - Prepare clear, concise and complete reports, correspondence and other written materials. - Anticipate, identify and effectively resolve various issues and problems. - Provide management with sound, constructive advice and information concerning job tasks. - Comply with all County and departmental policies and procedures and meet attendance and punctuality guidelines. - Be constantly alert and aware of the hazards involved and follow the safety practices and principles in reporting and preventing accidents. - Multitask and work in an environment with frequent interruptions. - Establish and maintain positive and cooperative working relationships with all levels of County staff. Skills: - Strong verbal and written communication skills. - Strong customer service skills. - Excellent planning, organizational, problem-solving and time-management skills. Work Environment Typical: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate but may be noisy or distracting. The employee is required to perform multiple tasks simultaneously and to perform tedious and exacting work. The employee may be required to work closely with others as part of a team or perform required job functions remotely, to work under time pressures to meet dead-lines, and to work in emergency situations.

Lexitas is a legal support company that offers an array of services including court reporting, medical record retrieval, registered agent services and legal talent outsourcing. Our Records Retrieval Division is currently looking for a Record Support Specialist. The position is available in either our Houston, Texas or Bryan, Texas office. Our Record Support Specialist position is an important role that ensures that our law firm clients get the medical records they need to resolve their cases. The Spirit of Service is our driving force and we are looking for individuals who are also driven by serving clients and delivering excellent service. The Record Support Specialist (RSS) is the team member who starts the process of obtaining and delivering medical records requested by our clients. This is mainly accomplished by making phone calls and sending requests to medical providers and then following up to ensure that we receive and process the requested records. Lexitas offers a full comprehensive benefit package that includes health insurance, PTO, Personal Days, paid holidays, and a 401(k) match. SUMMARY: Make phone calls to obtain medical records and bills for clients as quickly as possible to allow them to settle their cases in a timely manner. Process medical records and constantly find a better way to get the job done and improve efficiency, and then communicating learns to coworkers. ESSENTIAL FUNCTIONS: • Provide prompt and effective customer service to Legal Assistants. • Able to meet daily/weekly performance expectations, as outlined by the MSP scorecard. • Quickly and efficiently make calls to providers to follow up on requests for medical records and bills. • Process medical records and bills as they come in to make them available to the law firm • Build and mend relationships with providers and be able to negotiate with difficult providers. • Keep the total number of records older than 45 days at or below the par value as assigned to your firm by your Team Lead or Assistant Coach. • Keep the total number of records older than 30 days at or below the par value as assigned to the firm by the Team Lead or Assistant Coach. • Complete Provider Address within 4-7 days. • Maintain the firm's average day to receive records at par as assigned by the Team Lead. • Maintain work quality as determined by QA reviews. • Complete cancellations of requests for records within 24 hours COMPETENCIES, SKILLS AND ABILITIES • Efficient - Able to produce significant output with minimal wasted effort. • Professional - Is respectful of others and, earns trust and maintains confidences by having high integrity and following through on verbal and written. • Organized - Is efficient and orderly with regard to time and project management and is able to maintain focus on company priorities. • Persistent Finisher - Demonstrates tenacity and willingness to go the distance to get the job done and able to focus on the tasks at hand. • Communicator - Excellent verbal and written communication skills and can communicate effectively across mediums, constituencies, and environments. • Relational - Provide excellent customer service and have the ability to build and sustain a good relationship with providers. • Proactive - Acts without being told what to do. Brings new ideas to the company. • Exhibits Core Values and our Core Purpose - Play as a Team, Need to Achieve, and Inspire and Be Inspired; Find a Better Way to make a lasting impact. • Adaptable - Needs to be comfortable with change and able to adjust quickly to altering circumstances. • Problem-solver - Has outside-of-the-box thinking and constantly strives for better ways to complete tasks at hand. EDUCATION / EXPERIENCE • High school diploma or equivalent required. SUPERVISORY RESPONSIBILITIES: This role is not a supervisor position. LANGUAGE SKILLS Ability to effectively present information and respond to questions from internal and external customers whose first language is English. CERTIFICATES, LICENSES, REGISTRATIONS None PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle or feel objects, type and use mouse; reach with hands and arms; and talk and/or hear. The employee is required to sit for extended periods of time. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee regularly works in an office environment in a clerical environment. This role routinely uses standard office equipment such as computers, phones, photocopiers and filing cabinets. TRAVEL REQUIREMENTS None OTHER DUTIES Please note this is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to the job at any time with or without notice. AAP/EEO STATEMENT Lexitas prohibits discrimination based on race, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status. EOE Employer/Vet/Disabled

Apply in ~60 Seconds Join Our Team: A career at Cinemark means you'll have epic opportunities to immerse yourself in our industry. But that's just the beginning - a front row seat means incredible growth as you bring new ideas to life to create an unforgettable experience for movie lovers worldwide. Role Summary: In the Kitchen Support position, you will be supporting the team to contribute to strong execution of duties and provide a memorable Guest experience. This individual should possess high energy, be outgoing, and be a quality driven team player. Kitchen Support employees are provided with the opportunity to pursue culinary growth in the future. Responsibilities: The essential duties and responsibilities of a Kitchen Support include, but are not limited to, the following: Brings a passion for food and an energetic and fun attitude daily Prepares all required items for line in accordance with approved recipes and portion controls Follows and executes prep lists daily Maintains cleanliness and proper storage of all food products in accordance with health and safety regulations Maintains policies and procedures to minimize food waste, theft, and ensures proper food storage, food requisitions, safety, and sanitation Cleans food preparation area and equipment after each use Communicates well with Team Members to ensure Guests receive an extraordinarily memorable dining experience Provides a professional image at all times through proper Cinemark culinary attire Ensures that standard operating procedures and all preventative maintenance, safety, sanitation are consistently achieved Consistently wipes down and sanitizes Employee and Guest high-contact areas Properly utilizes Personal Protective Equipment while completing position-specific tasks Adapts to the frequency and scope of required cleaning tasks Monitors safety and or security issues (trip hazards, lighting, suspicious persons, etc.) and reports issues to management Performs other work-related duties as assigned Requirements: Must be at least 16 years of age Completes basic food handling training and obtains any local or state mandated certification, health card, or food handlers permit where required Team Members who work with alcohol are required to complete a Safe Alcohol Service training program Availability to work flexible hours which include evenings, weekends, and holidays Requires regular and consistent attendance Has an energetic and friendly attitude during each shift Provides excellent Guest service Interpersonal skills include the ability to communicate (verbal and written) with all ages, genders, and personalities. Must be able to effectively and regularly converse in and comprehend English Ability to work in a team environment and independently Ability to take and follow direction Responds with a sense of urgency Physical and Environmental Requirements: Frequent bending, kneeling, and lifting up to 50 lbs. Frequent standing, walking and reaching around the theater. Noise level may be moderate to high at times. Be able to work in a standing position for extended periods of time. Benefits Available: At Cinemark, we believe every team member should feel like a hero. Each career comes with a variety of blockbuster benefits for both hourly and salaried team members. Employee Discount 401(k) Matching* Growth Opportunities Education Assistance* Health Benefits* Parental Leave* Paid Time Off* Daily Pay* Free Movies* * Benefits may vary by career category, so be sure to check the specific details on our career site. DISCLAIMER: This is intended only as a general guideline of your duties and responsibilities at Cinemark and is not a legally binding contract. Cinemark reserves the right to amend, change or terminate the , as it deems appropriate. Any change amendments, or modifications may be implemented even though they have not been communicated, reprinted or substituted in this job description. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. All Cinemark theatres are designated smoke-free workplaces. This includes vapor, electronic, conventional, cigars, etc. Cinemark is an Equal Opportunity Employer

We specialize in all things glass. Established in 1962 with one shop in Seattle, Wash., today Glass Doctor offers quick and affordable glass services to business, home, and auto owners at more than 270 locations across the United States and Canada. Our team of qualified experts lives our code of values of Respect, Integrity, and Customer Focus while having fun in the process! We hire reliable, friendly, and customer service-focused glass professionals and office staff who are dedicated to creating a delightful customer experience. The Specialist Technician for Installing Flat Glass is key member of our team responsible for the quality and efficient installation of residential and commercial flat glass and related glass products such as windows, storefronts, mirrors, display cases, shower doors, etc. You will also develop new customers by identifying opportunities to sell additional work. Exemplifying our code of values, you show respect and courtesy to all customers and employees. Ideally you have prior experience in the flat glass industry and have proven communication skills with supervisors, employees, and customers. You are self-motivated, thrive in fast moving environments, and able to manage time to effectively meet deadlines. Specific Responsibilities: Install glass, mirrors, door and window hardware in replacement and new installations Insure the efficient use of materials and maintain adequate stock of vehicle Sell flat glass products and services to customers Conduct accurate field measuring and cut flat glass and mirrors according to specified dimensions and patterns. Collect payment and/or payment information from customers for work performed Keep company vehicle and equipment properly serviced, clean, and in good working order and condition Complete invoices, daily route sheets, and weekly reports as required Execute Service with Advanced Training (SWAT) Perform other duties as needed which may include cross-training in related positions Job Requirements: Prior experience in the flat glass industry installing showers is a plus Ability to measure accurately and use tape measures and levels Physical ability to work with ladders, scaffolding and related equipment required for glass installation Proficiency to navigate tablet based technology Excellent communication skills Benefits: Benefits package varies by location We are actively interviewing for this position - Apply today and our hiring manager will follow-up! Around here, we're not just glass experts. We're skilled craftsmen. Makers. Doers. Problem solvers. We're helping our customers make their homes the best they can be, and their cars as safe as possible. Come join a brand rich in tradition, big on collaboration and learning. A place where your ideas and expertise are valued above all. After all, without your vision, our customers couldn't achieve their own. Notice Synergistic International LLC is the franchisor of the Glass Doctor franchised system. Each Glass Doctor franchised location is independently-owned and operated by an independent franchisee performing services. As a service to its independent franchisees, Synergistic International LLC lists employment opportunities available throughout the franchised network so those employment opportunities may be conveniently found by interested parties at one central location for brand management purposes only. Synergistic International LLC is NOT the employer seeking help. The only employer is the independent franchisee who has listed its available positions on this website. *Acknowledgement I acknowledge that each independent Glass Doctor franchisee hires and determines the terms and conditions of employment for its own employees. Any employment benefits, compensation and employment practices vary by location. Neither Synergistic International LLC (“Franchisor”) nor its affiliates have the power to: (1) hire, fire or modify the employment condition of franchisee's employees; (2) supervise and control franchisee's employee work schedule or conditions of employment; (3) determine the rate and method of payment; or (4) accept, review or maintain franchisee employment records. Synergistic International LLC is NOT the employer and/or joint employer for: (i) any of the job opportunities listed on this website; (ii) any of the independent franchisees; and, (iii) any of the employees of the independent franchisees.

Performs highly complex network work. Work involves coordinating activities associated with a local area network (LAN) and wide area network (WAN), Internet and intranet systems, and other data networks; coordinating network design and installation, training, monitoring, and analysis of existing hardware and software; evaluating potential network enhancements; and serving as lead worker providing direction to others. Works under limited supervision with considerable latitude for the use of initiative and independent judgment. ESSENTIAL FUNCTIONS A. Coordinates the operational, technical, and support requirements for highly complex, network computing systems; and evaluates policies and procedures designed to ensure integrity of the network environment to include procedures necessary to save and recover from hardware and software failure. B. Monitors the operational network environment and takes corrective measures to ensure efficient performance; and evaluates various hard and software resources to identify strengths and weaknesses. C. Assists with the preparation and analysis of operation effectiveness and user support statistics; provides input for improvements and assists with the implementation of corrective measures; and assists with the preparation of budget recommendations. D. Assists with the development of goals and objectives for the development of field support staff; and provides support in the use of available hardware, software, and utilities to include the installation, testing, maintenance, and application of vendor updates to software. E. Supervises the work of others. * Performs a variety of marginal duties not listed, to be determined and assigned as needed. MINIMUM QUALIFICATIONS: A. Education, Experience, and Training 1. Bachelor's degree from a college or university accredited by an organization recognized by the Council for Higher Education Accreditation (CHEA) or by the United States Department of Education (USDE). Major course work in Computer Science, Management Information Systems, or a related field preferred. Each year of experience as described below in excess of the required four years may be substituted for thirty semester hours from an accredited college or university on a year-for-year basis. 2. Four years full-time, wage-earning experience with automated data processing systems in the installation of computers, printers, communication devices, video surveillance, detection systems, servers, or office automation software in a LAN or WAN environment. 3. Experience in current version of Windows operating system providing technical support or maintenance in a customer service environment preferred. 4. CompTIA Network Certification may be substituted for thirty semester hours from an accredited college or university. 5. Cisco CCNA Certification (Cisco Certified Network Associate) may be substituted for thirty semester hours from an accredited college or university. 6. Corning Fiber Installation (CFI) AND Corning Fiber Testing and Troubleshooting (CTT) or equivalent manufacture certification may be substituted for thirty semester hours from an accredited college or university. * Ability to maintain the security and integrity of critical infrastructure as it is defined by state law. B. Knowledge and Skills 1. Knowledge of network facilities and data processing techniques and equipment. 2. Knowledge of a variety of computer application programs and their applicability to computer systems operations. 3. Knowledge of information systems performance monitoring and capacity management tools. 4. Knowledge of personal computer hardware, software, network operating systems, and security software. 5. Knowledge of agency and departmental organizational structure, policies, procedures, rules, and regulations preferred. 6. Skill to communicate ideas and instructions clearly and concisely. 7. Skill to coordinate with other staff, departments, officials, agencies, organizations, and the public. 8. Skill to recognize, analyze, and resolve network problems. 9. Skill to interpret and apply rules, regulations, policies, and procedures. 10. Skill in the installation and maintenance of telecommunications, network, and computer hardware. 11. Skill in the use of computers and related equipment in a stand-alone or local area network environment. 12. Skill to supervise the work of others. The following Military Occupational Specialty codes are generally applicable to this position. Applicants must fully complete the summary of experience to determine if minimum qualifications are met. No military equivalent

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

":"As an IT Technician, you will be part of a team of IT professionals who provide in-house technical PC hardware and software support for Reynolds and Reynolds associates. You will respond to user calls and tickets to support, troubleshoot, repair and maintain end user systems. While your primary focus will be on support of end-user workstation devices, you will also be responsible for management of network devices, VoIP, Active Directory account and email administration and support a variety of applications. Opportunities also exist to work on special projects in which you will get to research new technology and solve more complex problems. We are looking for IT associates who are responsible, dependable, and committed to building a long-term career with us in the Information Technology field. You must be a self-starter and goal-driven team player with solid organizational skills, excellent customer service skills through verbal and written communication, and a keen attention to detail. ","job_category":"Information Technology","job_state":"TX","job_title":"IT Technician","date":"2026-01-05","zip":"77840","position_type":"Full-Time","salary_max":"0","salary_min":"0","requirements":"Requires the ability to lift 50+ lbs, with occasional kneeling, crouching, crawling, and climbing~^~Must be able to identify colors necessary to terminate and inspect Cat 6 cables~^~Must be willing and able to sit at desk or be on your feet and walk for entire duration of shift~^~2-year IT degree or equivalent experience; A+ Certification is a plus~^~Must have a flexible work schedule with ability to work evenings or weekends with travel as needed~^~Must have a valid driver's license, with fewer than 2 moving violations in the last three years and no OVI\/DUI\/DWI violations in the last five years","training":"You will be provided with training for all aspects of the job regarding Reynolds based products. Focus will be on Desktop and Server Operating Systems, Network Administration, and PC, Printer, & Telephony support via hands on training. Additional training resources and opportunities are available for self-starting individuals wishing to excel. ","benefits":"Our associates receive medical, dental, vision, and life insurance. We also offer company contributions to your HSA, 6% match on 401 (k), and a work\/life balance with paid time off. At our College Station facility, you can take advantage of our great training programs and facility amenities, including an onsite dining facility offering complimentary breakfast and lunch, a fitness center, and an onsite medical center. We also offer a wide variety of sports and social leagues to participate in after work, along with volunteering initiatives through our Associate Foundation. Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. Reynolds and Reynolds is an equal opportunity employer. ","

Training/Base pay rate of $17.00 per hour. The Base rate increases by .50 upon sixty days of employment. We have a Guaranteed Hourly Rate of $20.00 per hour upon completion of training through your first 9 months. This allows time to build your bonus and commission skills. If your post-training base rate, plus bonuses and commission don't bring you to the Guaranteed Hourly Rate, we will increase your pay. However, the earning potential is much higher! Schedule: 2 days off during the week; during slower season enjoy a four-on, three-off schedule. Bonus Opportunity: Earn a Trained and Active Bonus of $500.00 , paid in two installments: $250.00 at 60 days of employment and $250.00 at 6 months. About Us: At Southern Star, we are the driving fulfillment force behind award-winning DISH TV, cutting edge Starlink Satellite Internet and innovative home entertainment and security products. As a Southern Star technician, you will be more than a service provider; you will be a technology ambassador, enhancing the way customers interact with technology. Compensation: Base Pay and Commissions: Start with a competitive hourly rate and earn commissions. Performance Incentives: Boost your earnings with performance bonuses. First-Year Potential: Earn between $50,000 - $60,000 or more in your first year. Experienced Technicians: Earn between $60,000 - $85,000+ annually. Training and Growth: Paid Training: Comprehensive training to ensure your success. Support: Continuous support to help you achieve your career goals. Benefits: Insurance: Comprehensive insurance benefits. Retirement: 401K plans. Paid Time Off: Generous paid time off. Life Insurance: Company paid $25,000 life insurance policy. Company Vehicle: Provided upon completion of training. Device Plan: Monthly stipend for using your own smartphone. Employee Discounts: Exclusive discounts through LifeMart, including home mortgage lender savings. Role Requirements: Technical Skills: Strong technical knowledge and the ability to scale ladders up to 38 ft and navigate crawl spaces. Travel: Willingness to travel up to 20% of the time (lodging and per diem covered by SSI). Communication: Excellent communication and customer service skills. Sales: Successfully upsell products and services to customers while installing DISH systems. Time Management: Effective time management skills. Must have a clear Background, Drug Screen and Motor Vehicle Record Join Us: Become a part of Southern Star and transform the way customers experience home entertainment. Apply today and unlock your potential!

Benefits: Flexible schedule Opportunity for advancement Profit sharing This Is Not Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks - one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block. If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you. Job Responsibilities Perform a wide range of technical tasks including but not limited to: OS installations, hardware diagnostics, and software setup Structured cabling (including drilling, running, and dressing cables) Telecom work (punch-downs, demarc extensions, etc.) Work independently across various environments: retail, medical, restaurant, and corporate Maintain a high standard of professionalism with clients Be on call and ready to respond to service requests within your territory Preferred Skills & Experience PC and printer troubleshooting experience (a strong plus) At least 1 year of I.T. or Telecom experience, and one of the following: A+ Certification Network+ Certification OR 5+ years verifiable field experience in I.T./Telecom Required Equipment & Qualifications Reliable personal vehicle (Public transportation not accepted) Valid driver's license Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers). Laptop with Ethernet port Smartphone with mobile hotspot Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage. Punctual, courteous, and presentable Compensation & Perks Paid hourly while on site 1099 contractor position Travel pay included (based on time travel; approx. 80-mile radius from home) App-based tracking for job time and travel Exposure to new and exciting technologies and clients Opportunity to expand your skills and industry knowledge About AMG Tech Support AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected. Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive. Compensation: $18.00 - $25.00 per hour About Us Our mission is full dedication to reinventing business models and everyday products with you, the consumer, in mind. From I.T, to Internet and Network Infrastructure.We also have VoIP, Remote support, Webhosting and Design, even assist with Corporate Business structure from small to large. And that's just the start. The Road This Far Hardy Industries, in concept, began in 2004 in a small two story home in the U.S. Virgin Islands. In the years that followed, and a few reincarnations later, AMG Tech Support was formed in the State of Nevada and has become a fixture in providing field technicians nationally for many of the businesses you see every day. Hardy Industries puts into practice years of providing Technical services to institutions and business' ranging from Retail to Telecommunications and brings new versions of these services to you with a new twist.

Job Title Senior IT Professional II Agency Texas A&M University System Offices Department IT Operations and Support Proposed Minimum Salary Commensurate Job Type Staff The System Offices is one of several system members within the Texas A&M University System representing one of the largest systems of higher education in the nation, with a network of 12 universities, a comprehensive health science center, nine state agencies, and the RELLIS Campus. The Texas A&M University System mission is to provide education, conduct research, commercialize technology, offer training, and deliver services for the people of Texas and beyond. The System Offices, within the Texas A&M University System, provides an outstanding benefits package including, but not limited to: competitive health benefits; paid vacation, sick leave, and holidays; a defined benefit retirement plan to include an employer contribution through Teachers Retirement System of Texas (TRS); if applicable, a defined contribution retirement plan to include an employer contribution through an approved ORP vendor: additional voluntary tax deferred annuity (TDA) options; tuition assistance; and wellness programs to promote work/life balance. Salary: $7,000.00 - $7,500.00 per month commensurate with experience. Job Description Summary: The Senior IT Professional II, as a member of the IT Operations & Support department, under general direction, provides technical leadership for administering multiple complex SaaS applications and other services and ensuring compliance with the unit's technical standards on behalf of the Texas A&M University System. Responsibilities: - Configure and maintain the LERMS and other SaaS applications (e.g., document management, workflow automation, collaboration tools). - Monitor system performance, troubleshoot issues, and coordinate with vendors for resolution. - Manage user access, roles, and permissions in accordance with security policies. - Support the implementation of SaaS applications and upgrades to existing systems. - Collaborate with IT and business units to interface SaaS applications with other enterprise systems (e.g., ERP, Identity management, CRM). - Ensure data accuracy, retention, and compliance with records management policies and regulatory requirements for LERMS and other applications. - Assist in audits and reporting related to data access, retention, and system usage. - Maintain system documentation, including configuration guides, standard operating procedures (SOPs) and change logs. - Develop and deliver training materials and sessions for end-users. - Evaluate system usage and user feedback to recommend enhancements. Stay current with industry trends and best practices in SaaS administration and records management. - Coordinate and collaborate across workstreams, departments and with external vendors as needed. Resolve and/or escalate issues in a timely manner. - Manage data exports, imports, and transformations to support business processes and integrations for LERMS and other applications. - Participate in training and professional development sessions. - Other duties as assigned. Education and Experience: - Bachelor's degree in applicable field or equivalent combination of education and experience. - Eight years of related technology experience. Knowledge, Skills and Abilities: - Excellent written communication, analytical, interpersonal, and organizational skills. - Knowledge of Information Technology Service Management and Infrastructure Library (ITSM/ITIL) concepts and practices. - Knowledge and experience with IT architecture, project management, change management, and quality assurance methodologies. - Knowledge and experience in managing enterprise SaaS solutions and enterprise-level operations. - Occasional travel and work outside scheduled hours. - Ability to multi-task and work cooperatively with others. Registration, Certifications, and Licenses: - Ability to pass the state and national fingerprint-based background check to obtain the Criminal Justice Information System (CJIS) Certification. Preferred Qualifications: - Experience with administration of law enforcement records management systems (LERMS). - Experience with records retention schedules and compliance frameworks. - Knowledge of scripting or automation tools (e.g., PowerShell, Python). - ITIL or other relevant certifications. - Criminal Justice Information System (CJIS) Certified. Other Requirements: Only complete applications will be considered for employment at The Texas A&M System Offices. Incomplete job application data could result in your application being rejected without an option to reapply. A cover letter and resume may be required in addition to a completed employment application. All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution's verification of credentials and/or other information required by the institution's procedures, including the completion of the criminal history check. Equal Opportunity/Veterans/Disability Employer.