Remote support technician jobs in Buffalo, NY - 135 jobs

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

Join Our Team and Make a Difference Every Day Float Behavioral Support Consultant Pay: $54,000 - $60,000 Schedule: Variable, either Monday - Friday 10am - 5:30pm or Tuesday - Friday 10am -5:30pm and Saturday 9:45am - 4:15pm. Will also provide coverage for staff on PTO. The Summit Center is Western New York's leading provider of evidence-based services for children and adults with autism and other developmental, social, and behavioral challenges. Our team is dedicated to helping every individual we serve achieve their highest level of independence. If you're passionate about making lives better and in search of a good job with dedicated supervisors, great benefits, and a supportive environment become a #DifferenceMaker and join our team. Why Work With Us? * Fully paid breaks (up to 5 weeks per year!) * Up to 15 days of paid time off * 14-16 paid holidays annually * Potential for annual raises and profit sharing * Tuition Reimbursement * Health, dental, and vision insurance/Medical opt-out payment (up to $1,000/year) * 401K with up to 4% contribution Your Impact as a Behavioral Support Consultant The Behavioral Support Consultant will support Summit Academy and OPWDD programs. They are responsible for providing clinical support through team consultation, behavioral assessments, and the development and implementation of behavior plans. They lead and guide Behavioral Support Technicians and collaborate closely with interdisciplinary teams to ensure effective behavioral interventions. * Provide data-based behavioral consultation to classroom teams/adult day programs * Complete behavioral assessments * Develop and write required reports * Measure student progress on interim behavioral protocols and behavior intervention plans and the reliability of treatment implementation * Train staff in best practice methods * Provide and oversee crisis intervention services for students * Ensure that IEP mandates are fulfilled * Maintain all records required * Conduct all duties, responsibilities, and daily activities in accordance with current best practice and ethical guidelines CERTIFICATES, LICENSES, REGISTRATIONS, Etc.: First Aid, CPR, and Strategies for Crisis Intervention and Prevention - Revised Instructor (SCIP-R) certification; fingerprint clearance through Office of Child and Family Services (OCFS) for individuals assigned to preschool units. Certification by the Behavior Analyst Certification Board as a Board Certified Behavior Analyst (BCBA) preferred. EDUCATION and/or EXPERIENCE: Bachelor's degree in special education, school psychology, or a related field; Master's degree preferred. Experience in developing and implementing behavioral support plans with developmentally disabled individuals using Applied Behavior Analysis methods.

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Title: Deskside Support Representative Distributed Client Services Location: - Buffalo, NY Job Description: · Win7/Win XP OS support · Office 2003/2007/2010 support and office 365 · Executive end user trouble shooting skills · Break/Fix troubleshooting experience in larger corporate environments · The candidate must also be able to support Mobility Devices (phone and tablet) (setup and support) of multiple platforms including Apple, Android, and Microsoft Additional Information For more information, Please contact Shubham ************

Job Description These are the fun damental components of the job: Provide technical knowledge and support for 650+ users in a hybrid work environment across 16 locations Triage incoming calls, emails, and helpdesk tickets to assist users Document and communicate user need within IT workflows and utilize helpdesk software to maintain and consistently deliver a high-quality experience for users Troubleshoot/diagnose issues related to Windows OS, Microsoft 365, printers, VPN/remote connectivity, and core applications. Perform intermediate to advanced hardware diagnosis and repair (desktops, laptops, docks, mobile devices, peripherals). Support managed print systems, zoom devices, conference room equipment, and network peripherals. Execute approved remediation steps for endpoint security alerts and vulnerabilities. Image and deploy workstations, laptops, and phones for office and hybrid associates Support BYOD for mobile phones - assist users in setting up mobile applications and setup of email Implement technology rollouts and changes for IT related projects Troubleshoot authentication issues (Azure AD, Active Directory, MFA, SSO, conditional access). Assist with patching, updates, and basic system administrative tasks. Identify and escalate suspicious activity or potential vulnerabilities. Follow established procedures for access control, permission management, and data handling. Other fun ctions of the job: Expand and grow in your role when supporting miscellaneous duties as requested Skills / traits that we value for this role: 3+ years related IT Professional Experience, previous MSP experience preferred Experience installing, upgrading, troubleshooting and repairing networked computers Proficient knowledge of computer applications (Microsoft 365, Adobe, Windows OS, Active Directory, MS Office, Exchange online, Edge, Chrome, etc.), helpdesk software, anti-virus, and remote-control software Working understanding of networking fundamentals (TCP/IP, DNS, DHCP, VPN) Ability to diagnose and resolve software and hardware issues Ability to learn and support new applications Strong problem solving, troubleshooting, time management, documentation, and research skills Ability to work well and coordinate in a team environment Capability to work efficiently and retain knowledge Precise verbal and written communication skills Ability to lift and move up to 50 pounds A bit about Lawley! We are not a call center environment We achieve success by building genuine relationships together, with our teams and clients We are a family owned insurance broker (70+ years!) We are deeply committed to the communities we serve and love to get involved We work hard and play hard!!! Why Lawley? Competitive salary and referral bonuses! Expansive Benefits (Medical, Dental, Vision-and SO many more) 3 weeks of PTO (prorated based on start date) AND a generous holiday schedule - available 1st day! Company 401K contribution received starting Day 1 (for participants 21+ years old) Educational support, career development, and growth opportunities Job Security (we've never had a lay-off, even during the pandemic) Flexibility, including hybrid schedules! Business hours 8am-4:30pm Comfortable, family-oriented culture, with an emphasis on work life balance Unlimited Volunteer Time Off opportunities (so you can assist in serving our communities) Fulfilling opportunities that align with your career path and our business needs The compensation range for this position takes many factors into consideration including but not limited to: years of experience/training, skill set, and licenses/designations. It is not typical for an individual to be hired near the top of the range for a position as circumstances and location can vary in every hiring situation. A reasonable estimate of the current range is $51,498.15 to $85,830.25.

These are the fun damental components of the job: Provide technical knowledge and support for 650+ users in a hybrid work environment across 16 locations Triage incoming calls, emails, and helpdesk tickets to assist users Document and communicate user need within IT workflows and utilize helpdesk software to maintain and consistently deliver a high-quality experience for users Troubleshoot/diagnose issues related to Windows OS, Microsoft 365, printers, VPN/remote connectivity, and core applications. Perform intermediate to advanced hardware diagnosis and repair (desktops, laptops, docks, mobile devices, peripherals). Support managed print systems, zoom devices, conference room equipment, and network peripherals. Execute approved remediation steps for endpoint security alerts and vulnerabilities. Image and deploy workstations, laptops, and phones for office and hybrid associates Support BYOD for mobile phones - assist users in setting up mobile applications and setup of email Implement technology rollouts and changes for IT related projects Troubleshoot authentication issues (Azure AD, Active Directory, MFA, SSO, conditional access). Assist with patching, updates, and basic system administrative tasks. Identify and escalate suspicious activity or potential vulnerabilities. Follow established procedures for access control, permission management, and data handling. Other fun ctions of the job: Expand and grow in your role when supporting miscellaneous duties as requested Skills / traits that we value for this role: 3+ years related IT Professional Experience, previous MSP experience preferred Experience installing, upgrading, troubleshooting and repairing networked computers Proficient knowledge of computer applications (Microsoft 365, Adobe, Windows OS, Active Directory, MS Office, Exchange online, Edge, Chrome, etc.), helpdesk software, anti-virus, and remote-control software Working understanding of networking fundamentals (TCP/IP, DNS, DHCP, VPN) Ability to diagnose and resolve software and hardware issues Ability to learn and support new applications Strong problem solving, troubleshooting, time management, documentation, and research skills Ability to work well and coordinate in a team environment Capability to work efficiently and retain knowledge Precise verbal and written communication skills Ability to lift and move up to 50 pounds A bit about Lawley! We are not a call center environment We achieve success by building genuine relationships together, with our teams and clients We are a family owned insurance broker (70+ years!) We are deeply committed to the communities we serve and love to get involved We work hard and play hard!!! Why Lawley? Competitive salary and referral bonuses! Expansive Benefits (Medical, Dental, Vision-and SO many more) 3 weeks of PTO (prorated based on start date) AND a generous holiday schedule - available 1 st day! Company 401K contribution received starting Day 1 (for participants 21+ years old) Educational support, career development, and growth opportunities Job Security (we've never had a lay-off, even during the pandemic) Flexibility, including hybrid schedules! Business hours 8am-4:30pm Comfortable, family-oriented culture, with an emphasis on work life balance Unlimited Volunteer Time Off opportunities (so you can assist in serving our communities) Fulfilling opportunities that align with your career path and our business needs The compensation range for this position takes many factors into consideration including but not limited to: years of experience/training, skill set, and licenses/designations. It is not typical for an individual to be hired near the top of the range for a position as circumstances and location can vary in every hiring situation. A reasonable estimate of the current range is $51,498.15 to $85,830.25.

IT Security Coordinator-25001681 Description Linde Gas & Equipment Inc. IT Security CoordinatorLocation: Tonawanda, NY Linde Gas & Equipment Inc. is seeking an IT Security Coordinator to join our team! We are seeking an Information Security Coordinator to join our Information Technology (IT) team in Americas and bolster LG&E's IT organization's information security governance. This position involves overseeing key processes and projects related to cybersecurity, managing performance indicators, ensuring compliance, and providing support to teams within the company. In this role, you will collaborate with LG&E IT Governance leader as well as LG&E business leaders in assisting in the management and enhancement of key security metrics, vulnerability management processes, and IT resilience initiatives. This position offers hands-on experience in cybersecurity while working on high-impact projects that help strengthen the organization's security posture, improve the maturity of end users and IT infrastructure resilience. The ideal candidate will have 2 to 5 years of experience in supervising processes, projects and audits in the information security field. What we offer you! Competitive compensation Comprehensive benefits plan (medical, dental, vision and more)401(k) retirement savings plan Paid time off (vacation, holidays, PTO) Employee discount programs Career growth opportunities Salary Range- $69,750 to $ 102,300 (commensurate with industry experience) What you will be doing:Governance: Develop, implement, and maintain information security policies, procedures, and frameworks aligned with Linde standards, IT best practices and regulatory requirements. Performance Management: Monitor and analyze key performance indicators (KPIs) for information security, providing reports on progress and identifying areas for improvement. Project Management: Lead and coordinate priority projects related to information security and compliance, ensuring timely and effective delivery. Vulnerability Management: Support the ongoing vulnerability management lifecycle by working with IT teams to identify, prioritize, and remediate security vulnerabilities. Help improve vulnerability scanning and reporting processes. Disaster Recovery & Resilience: Assist in planning, coordinating, and executing disaster recovery (DR) tests across business units in the Americas. Contribute to enhancing the resilience of the LG&E IT infrastructure by supporting regular reviews of DR procedures and business continuity plans. Compliance: Ensure the organization complies with relevant security standards, regulations, and frameworks (e. g. , NIST, PCI Compliance, and/or, SOC2, or similar). Risk Management: Assist in identifying and mitigating potential risks to information security, supporting risk management initiatives. Internal Audits & Compliance: support internal audit processes by helping business maintains compliance with Linde policy and relevant security standards & frameworks. Help manage the resolution of audit findings. Communication: Act as a point of contact for security-related matters of LG&E including those associated with acquisitions, effectively communicating risks, strategies, and solutions to stakeholders at all levels. Security Awareness & Training: Contribute to initiatives aimed at enhancing the security maturity of end-users across all levels. Assist with user training, awareness programs, and educating staff on safe security practices and policies. Incident Response & Monitoring: Assist in the monitoring of security events and incidents. Work with senior analysts to respond to and help resolve IT security incidents across the LG&E organization. MAIN OBJECTIVES:Assist in the managing of IT governance and IT Infrastructure Resilience for LG&E including acquisitions: Collaborate with LG&E IT leader to enhance governance and IT infrastructure resilience. Assist non-integrated entities of LG&E to maintain comprehensive IT security practices and controls as defined by Linde's Global IT Security team. Improve IT KPI Scores: Focus on implementing and driving the performance of security-related metrics across the organization (including acquisitions), ensuring better visibility into security posture and helping teams take actionable steps to meet targets. Enhance End-User Maturity: Work to improve the security awareness and maturity of end-users through targeted education, training, and the implementation of user-friendly security tools. Qualifications What makes you great: Basic 2 to 5 years of experience in information security management, governance, auditing, or related functions. Strong knowledge of security frameworks and standards such as NIST CSF, PCI Compliance, and/or SOC2Proven experience in project execution, including task prioritization and resource coordination. Proficiency in analyzing and managing security key performance indicators and metrics. Familiarity with risk management processes and methodologies. Excellent organizational, problem-solving, and communication skills Strong, proven IT documentation skills Ability to collaborate effectively across teams and work independently when required. Commitment to staying updated with the latest trends and developments in cybersecurity Ability to travel up to 5 - 10% (domestic) Ability to work independently and set aggressive personal goals Preferred Qualifications (Optional): Masters Degree in IT Security, Governance and/or related IT SecurityCertifications such as CMMC, CISSP, CISM, CRISC, or ISO 27001 preferred Familiarity with incident response and vulnerability management processes Experience working in fast-paced environments or with cross-functional teams Experience with tools associated with security governance, risk, and compliance Why you will enjoy working with us: Linde is a leading global industrial gases and engineering company with 2024 sales of $33 billion. We live our mission of making our world more productive every day by providing high-quality solutions, technologies and services which are making our customers more successful and helping to sustain, decarbonize and protect our planet. Linde Gas & Equipment Inc. (LG&E) is part of the largest Welding, Industrial, Medical, and Specialty Gases companies in the U. S. We carry a comprehensive selection of industrial gases, such as oxygen, nitrogen, argon, and carbon dioxide, etc. LG&E has an extensive network of production plants, retail stores, distribution centers, and customer service locations with a focus on making our world more productive every day by providing high-quality solutions, technologies and services which are making our customers more successful by helping to sustain and protect our planet. For more information about the company, please visit our website. Don't wait, fill out an application right from your phone today! DRIVE YOUR CAREER FORWARD!All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, pregnancy, sexual orientation, gender identity or expression, or any other reason prohibited by applicable law. #LI-IS1Primary Location New York-TONAWANDASchedule Full-time Job - ITUnposting Date Ongoing

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Join Our Team and Make a Difference Every Day Float Behavioral Support Consultant Pay: $54,000 - $60,000 Schedule: Variable, either Monday - Friday 10am - 5:30pm or Tuesday - Friday 10am -5:30pm and Saturday 9:45am - 4:15pm. Will also provide coverage for staff on PTO. The Summit Center is Western New York's leading provider of evidence-based services for children and adults with autism and other developmental, social, and behavioral challenges. Our team is dedicated to helping every individual we serve achieve their highest level of independence. If you're passionate about making lives better and in search of a good job with dedicated supervisors, great benefits, and a supportive environment become a #DifferenceMaker and join our team. Why Work With Us? Fully paid breaks (up to 5 weeks per year!) Up to 15 days of paid time off 14-16 paid holidays annually Potential for annual raises and profit sharing Tuition Reimbursement Health, dental, and vision insurance/Medical opt-out payment (up to $1,000/year) 401K with up to 4% contribution Your Impact as a Behavioral Support Consultant The Behavioral Support Consultant will support Summit Academy and OPWDD programs. They are responsible for providing clinical support through team consultation, behavioral assessments, and the development and implementation of behavior plans. They lead and guide Behavioral Support Technicians and collaborate closely with interdisciplinary teams to ensure effective behavioral interventions. Provide data-based behavioral consultation to classroom teams/adult day programs Complete behavioral assessments Develop and write required reports Measure student progress on interim behavioral protocols and behavior intervention plans and the reliability of treatment implementation Train staff in best practice methods Provide and oversee crisis intervention services for students Ensure that IEP mandates are fulfilled Maintain all records required Conduct all duties, responsibilities, and daily activities in accordance with current best practice and ethical guidelines CERTIFICATES, LICENSES, REGISTRATIONS, Etc.: First Aid, CPR, and Strategies for Crisis Intervention and Prevention - Revised Instructor (SCIP-R) certification; fingerprint clearance through Office of Child and Family Services (OCFS) for individuals assigned to preschool units. Certification by the Behavior Analyst Certification Board as a Board Certified Behavior Analyst (BCBA) preferred. EDUCATION and/or EXPERIENCE: Bachelor's degree in special education, school psychology, or a related field; Master's degree preferred. Experience in developing and implementing behavioral support plans with developmentally disabled individuals using Applied Behavior Analysis methods.

Our mission is simple: we want to partner with you to find the right position for your future. Our SWAT team approach is based on our ability to align your expertise with our clients' needs to forge long-lasting partnerships. Gr8ttek is looking for a regular Field Specialist to join its Infrastructure Delivery team. Reporting to the Territory Supervisor the Field Specialist will perform a variety of hardware-focused, break fix services and solutions on various client products. Candidates must possess the ability to perform basic and moderately complex troubleshooting and repair activities. Position may require the exercise of moderately complex analytical skills and to make decisions based on established department and company guidelines. Benefits: $40 per call/$5 per call per diem Dell/Lenovo certification training Responsibilities and Skills Providing customer break fix support for designated equipment Communicating clearly in written and verbal form Possess excellent customer service skills Accepting and delivery of all service calls assigned Completing all administrative tasks associated with each call Responsible for control and return of assets and inventory Other duties may be assigned to meet business needs May provide functional guidance to colleagues Requirements Typically requires technical school certification or equivalent and 1-2 years of relevant experience Ability to drive yourself to client locations Ability to lift and or move various computer equipment up to 50 lbs. Valid driver's license Reliable transportation with valid registration and adequate insurance Additional requirements may exist if offer of employment is extended Must own a basic repair tool kit

Sonwil Distribution is avidly seeking a skilled IT Field Technician to join our growing IT department! As an IT Field Technician, one will provide field support to end-users on several hardware and software issues. Duties and responsibilities Drive to different sites to perform scheduled maintenance or troubleshoot and resolve new issues. Perform routine equipment installs and move requests. Assist staff with desktops, laptops, and thin clients, including installation, configuration and ongoing support. Support company smartphones and tablets (iPhone/iPad). Provide assistance with installation, configuration, and ongoing support with warehouse's RF devices. Support the company's hosted VoIP solution. Troubleshoot and repair printers, scanners, and other peripherals. Interact with third-party support and vendors when required to arrange repairs or replacement of defective or damaged parts and machines. Provide application support around one of Sonwil's commercial or in-house written applications. Provide support to customers on a consulting basis. Assist with the overall operation of the Technology Services Group. Qualifications Bachelor's Degree in Computer Science, Computer Engineering or relevant field with experience preferred. Must possess strong analytical skills and effective interpersonal and communication skills to interact with a wide range of users having different levels of computer expertise. Ability to troubleshoot and resolve problems, or escalate to appropriate resources if unable to resolve. Ability to work independently with limited supervision, while being an active member of a larger team. Ability to work on issues and projects with outside vendors. Ability to plan daily activities within the guidelines of company policy, job description and supervisor's instruction in such a way as to maximize personal output. Ability to effectively and efficiently meet necessary project deadlines. Willing to learn new concepts and skills and be able to utilize these new skills to provide support to staff. Basic SQL experience is desired but not required. Knowledge of desktop, server, laptop, and thin client hardware and software including Microsoft operating systems Windows 7, 10 and Server 2008 R2, 2012, 2016, and 2019. Knowledge of Microsoft Office, Microsoft Exchange and Outlook. Knowledge of Citrix XenApp and XenDesktop. Knowledge of Apple products, including Mac OS, iPhone, and iPad. Knowledge of Nextiva phone system. Knowledge of Microsoft Active Directory including DNS and DHCP is desired. Knowledge of basic IP and networking concepts is desired. Knowledge of CAT6 cabling, terminating, tracing, and testing is desired but not required. Ability to move/lift equipment (30-50lbs max). IT Technical training and industry certifications are desired but not required. M-F 8am-4:30pm

Job Summary:The Intensive Treatment Program (ITP) will include working with adolescents, typically 12 - 18 years old that are diagnosed on the Autism spectrum with mental health concerns and developmental or intellectual disabilities. The Behavior Technician- ITP in the residential setting is responsible for the delivery of evidence-based methods to support individuals with Autism and/or Intellectual Disability and mental health involvement. The methods include Applied Behavior Analysis approaches; classroom observation; observation in residential setting; data collection; supporting staff to implement individual behavior protocols and behavior intervention plans; and treatment integrity monitoring. In addition, regular assistance with personal hygiene tasks are required. Each individual also may be assigned to one or more special projects including administrative and organization tasks associated with these assignments. Essential Job Duties: Responsible for the direct supervision of the clients during overnight and early a.m. hours Performs 15 minute checks during evening hours and provides documentation as directed Takes an active role in participating in and supporting a therapeutic and safe milieu Develops a working knowledge of therapeutic interventions and interactions Observes behaviors and communicates to the supervisor, medical, and others as appropriate Implements the behavioral plan developed specifically for the individual Provides ongoing feedback regarding the individual's response to the behavior plan Completes all required paperwork (e.g.: ICNP, BIP, monthly summaries, daily logs etc.) Performs any other duties listed on the program specific responsibility checklist assigned by the supervisor Has basic knowledge of alternative communication techniques including AAC devices and basic sign language Knowledge of and ability to implement individual schedules (sensory schedules, milieu programming, toileting…etc) that are indicated in the behavioral plan Performs all scheduled cleaning tasks and environmental rounds Any other duty as assigned by your supervisor Skills: Computer skills Knowledge of Microsoft Office (Excel in particular) Knowledge of basic sign language a plus, but not a requirement Education: Minimum Degree Required: High School Diploma or Equivalent Experience: No Experience Required Required License/Registration/Certification: Valid NYS Driver's License Preference will be given to those with the Registered Behavior Technician (RBT) credential. Training: Continuing education as per NYS Office of Profession guidelines All required agency trainings (including Applied Behavior Analysis, SCIP-R) All trainings required by programs in which you service individuals Physical Requirements:The overall nature of the position is sedentary requiring little physical effort with occasional light physical Exertion required. There is little, if any, exposure to environmental conditions.• The constant physical demands of the position are lifting, carrying, pushing, pulling, balancing, stooping,crouching, reaching, handling, grasping, and feeling.• The frequent physical demands of the position are standing, walking, climbing, talking, hearing, repetitive motions, and eye/hand/foot coordination.• The occasional physical demands of the position are sitting.

We're looking for an experienced IT support specialist to join our growing team. You'll make sure any technical issues are resolved efficiently while providing an excellent customer experience. This role is a great opportunity for a dynamic problem-solver who loves helping people and takes pride in providing high-quality support. If you're looking for a full-time opportunity with a growing local company, send in your resume today. Provide technical assistance to clients using our RMM & PSA tools via email, phone, and on-site support Use strong communication skills to make clients feel comfortable with their technology Be a team player to provide the absolute best experience to end-users Work independently, leveraging effective time-management skills, while maintaining the ability to pivot as emergencies arise Able to create detailed documentation for all tickets and SOPs Ability to simplify complex topics for end-users with varying skill levels

GovCIO is currently hiring for an IT Service Technician to provide onsite support for our federal customer. This position will be located in Buffalo, NY and will be an onsite position. All contract personnel may be required to travel occasionally for site coverage. Responsibilities The employee provides support for all onsite IT activities. They consult with support teams, help desks, customers and other technical staff in the resolution of problems. They coordinate and perform operation and/or maintenance activities for networks/servers. They identify recurring problems and recommend steps to reduce the severity or frequency of problems. They install, troubleshoot and maintain an extensive variety of products and equipment. They deliver services and solutions in technical support, systems refresh, software integration, and operations support. They identify, analyze, and repair product failures, and order and replace parts as needed. They provide onsite training of customer support personnel. Other specific duties include the following: Provide on-call support by identifying, researching and resolving technical problems received via the ServiceNow ticketing system. Interact with network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problems. Recommend systems modifications to reduce user problems. Perform routine system maintenance and analysis functions, including hardware configurations and adding, removing and replacing equipment components. Install operating system patches, upgrades etc. via SCCM Software Center Provide remote support services for telework/home users. Help ensure user applications work over VPN and/or Citrix. Manage user relocation requests Ensure devices are properly encrypted. Local On-Site Cabling Provide on-site support for enterprise groups such as the network and security operation centers. Restart network equipment, including switches and routers as directed by enterprise networking. Replace defective network equipment. Wireless Services Assist users with mobile communication devices. Provide tier 2 support, including but not limited to hardware troubleshooting, OS reinstall, and assisting with device swapping. Asset Inventory Support Assist with physical inventory as needed. Assist with receiving and receipting property. Disposal Preparation Support Process computer equipment for disposal. Ensure disposal policies are properly employed. Ensure all devices are fully wiped of information before leaving the facility. Video Conferencing and Audio/Video O&M Troubleshoot system problems. Work with support staff for remote troubleshooting and repairs. Assist in setting up presentation devices and video conferencing units. Support pre/post application releases. Gather analyze, and report end-user support trends. Answer Service Desk calls and assist users when call volumes are unusually high. Other duties as assigned. Qualifications Required Skills and Experience High School with 0-2 years (or commensurate experience) US Citizen High degree of technical proficiency Excellent problem-solving skills and analytical abilities Preferred Skills and Experience Minimum 6 months' experience troubleshooting Apple Macintosh software and hardware in a customer service role Certification in Microsoft Operating Systems Familiarity with SCCM remote resolution and with using SCCM to remotely complete software installation CompTIA Network+ CompTIA A+ CompTIA Server+ CompTIA Security+ Clearance Required: Must be able to obtain and hold a Public Trust Clearance. #ASG #NSS #NEON #TM #TMK Company Overview GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens. But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer? What You Can Expect Interview & Hiring Process If you are selected to move forward through the process, here's what you can expect: During the Interview Process Virtual video interview conducted via video with the hiring manager and/or team Camera must be on A valid photo ID must be presented during each interview During the Hiring Process Enhanced Biometrics ID verification screening Background check, to include: Criminal history (past 7 years) Verification of your highest level of education Verification of your employment history (past 7 years), based on information provided in your application Employee Perks At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including: Employee Assistance Program (EAP) Corporate Discounts Learning & Development platform, to include certification preparation content Training, Education and Certification Assistance* Referral Bonus Program Internal Mobility Program Pet Insurance Flexible Work Environment *Available to full-time employees Our employees' unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets. Posted Pay Range The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an “at-will position” and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors. Posted Salary Range USD $25.50 - USD $25.50 /Hr.

A career with ConnectLife is an opportunity to make a difference in the WNY community and in the lives of all those who have been touched by organ, eye, tissue, and blood donation. ConnectLife is much more than a 9-5 job, it is an opportunity to save and enhance lives. IT Help Desk Technician Pay: Non-exempt $21.47 - $28.63 hourly Pay will commensurate with relevant qualifications, skills, and experience. Schedule: Monday-Friday, 8:00am-4:30pm Requirement: IT on-call schedule for 1 week, occurring every 5 weeks Job Summary The help desk technician provides technical support to our organization staff in their day-to-day work. From troubleshooting error messages to providing and maintaining hardware assets, the help desk technician is the first point of contact to provide excellent customer service to staff needing technical help. Standout candidates will be excellent problem solvers with outstanding communication skills. Education Requirements: Associate or bachelor's degree in the field of computer science. Industry certifications (A+, N+, ITIL) with applicable helpdesk experience is also acceptable. Experience: 1+ years equivalent work experience in a help desk role. Hands-on and remote hardware and software troubleshooting experience. Experience with Microsoft operating systems required, and Office software preferred. Knowledge, Skills, and Abilities: Must have strong listening, and verbal communication skills to deliver step-by-step instructions to diverse individuals. Must have patience in solving problems, maintaining emotional control with a focus on customer service. Must be detail oriented and work with a high degree of accuracy on multiple priorities. Proficient understanding of computer systems, mobile devices and troubleshooting methodology. Eagerness and ability to learn new technologies and systems with and without assistance. Required Physical Demands: Frequent sitting, standing, walking, bending, squatting, and kneeling. Frequent lifting, carrying, pushing, pulling up to 10lbs. Occasional lifting, carrying, pushing, and pulling up to 50lbs. Occasional reaching forward, lateral, and overhead. Continuous receiving detailed information through written, electronic, and oral communication. Frequent clarity of vision at near and/or far distances. Continuous talking, expressing, and exchanging ideas by means of verbal communication. * The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. If you need to request an accommodation, please speak to the Human Resources Department. Essential Job Functions: Receive, prioritize, analyze, document, and respond to incoming calls, e-mails, and IT help desk tickets regarding computer problems and requests from staff. Provide excellent customer service and communication for these interactions. Install, configure, test, distribute and maintain end user computer hardware, software, cabling, and other devices. Provide software, hardware, and operating systems patches and updates in a timely manner. Adhere to policy for troubleshooting and remediation. Maintain inventory tracking of assets. Recommend, schedule, and perform repairs, upgrades, and improvements. Adhere to policy for commission and decommission. Write technical specifications for purchase order, and setup hardware and software products. Work with IT staff and vendors to maintain endpoint security procedures and solutions, including anti-malware, intrusion detection systems, and multi-factor authentication (MFA). Maintain and troubleshoot multi-function copy, fax, print devices. Coordinate, manage and supervise vendor products and contractor services to ensure compliance with policies and procedures Configure, test, distribute, maintain, and troubleshoot cell phone and tablet devices as needed. Research opportunities for new technologies, services, software, hardware, and processes as required. Assist in continuous improvement and best practices design as assigned. Develop and implement communication and training as needed. Work with other IT staff and vendors in implementation, testing and documentation of business continuity and disaster recovery plans. Maintain current knowledge of plan executables. Respond to emergency outages in accordance with business continuity and disaster recovery plans. Assist the Director of IT with additional special projects and tasks as needed. Perform on call after hours support on rotating scheduled basis. Maintain/obtain any necessary certifications and training required for the position as needed. What We Offer Health Insurance Employer Sponsored Dental & Vision insurance Employer Sponsored Life insurance Paid vacation & sick time on an accrual basis beginning on day 1 401(k) after one year of service with 3% employer contribution Employee Referral Bonuses Mileage Reimbursement Pet insurance And more!

Full-time Description We are seeking a skilled Information Technology Support Specialist who is passionate about technology and supporting end users to join our IT team. Roswell Park Care Network is a recognized leader in oncology and specialty care, supporting community physician practices across New York State. We are committed to delivering exceptional patient care while advancing innovative treatment options in a collaborative and patient-focused environment. Why Join Roswell Park Care Network? We offer an outstanding benefits package designed to support your professional growth and work-life balance: Work-Life Balance: Monday-Friday schedule - no nights or weekends Comprehensive Benefits: Medical, dental, and vision coverage Retirement Savings: 401(k) with company match Paid Time Off: Generous vacation and sick time Insurance Coverage: Company-paid life insurance, with options for Long-Term Disability, Critical Illness, and Accident coverage Paid Holidays: 11 recognized holidays In this position you will be responsible for the installation, maintenance and support of hardware and software applications utilized across RPCI Oncology PC locations, including setting up new locations, maintaining and managing networks for multiple locations with between 10 and 100 PCs. The IT Support Specialist will provide end-user/desktop support, phone support, printer support, application support, infrastructure support, and IT planning. This position will require travel across Niagara, Erie and Cattaraugus counties. Responsibilities: Responsible for the operations and support of installed applications, management of application upgrades and implementation support for new systems Triage, prioritization and assignment of requests driving them to closure in a timely and accurate manner Coordinate resources and processes to ensure timely delivery of application enhancements and support Responsible for managing their time to ensure appropriate coverage is allocated to all projects and assignments Interfaces in a professional manner with software vendors as necessary Provide telephone/remote and on-site troubleshooting, training and tech support to end users Perform software installs and updates- Assist providers with maintaining accurate EMR network documentation Set up and configure PCs, printers, peripherals and networking equipment Lead or assist with network deployment projects as identified and defined Attends meetings as required Performs other related duties as assigned or requested Trains additional staff as needed Requirements Education/Experience: Associates degree Two (2) years of full-time experience in computer systems hardware, operating systems and software, enterprise networking or computer systems security as it relates to technology used at the organization. Previous experience with Windows desktop OS, Cisco, Mac, Smartphones, Tablets, OncoEMR, Medent, Allscripts and other software packages. Valid Driver's License Salary Description $24.00-$28.00/hour

Amentum is seeking an **IT Support Technician** to support our DHS customer at their regional CONUS and OCONUS facilities. **_We are pipelining candidates for a future role in Batavia, NY._** With your fantastic attention to detail and follow-through, you will provide Tier 2 IT help desk support, assisting with hardware and software troubleshooting and providing video teleconferencing and remote support. With your experience with Windows operating systems including patching and updates, Active Directory, data encryption, and backup software, you will make a great addition to our team. In addition to your technical experience, you also have exceptional customer service skills and are willing to go the extra mile. **Responsibilities:** + Provide LAN administrator support with the installation, configuration and maintenance of network communication devices, servers, network storage arrays and tape backup units + Provide support of network attached devices such as computers, printers, fax machines, biometric devices, electrocardiograms, x-ray machines, smart display, and sensors. Also provide support of mobile and wireless devices to include smartphones, tablets, and hotspots + Assist in testing, applying, and maintaining server configurations and related security patches, as well as maintaining and checking the health of systems and backups to include restore testing + Monitors ITSM (ServiceNow) assignment groups and applies troubleshooting needed to resolve tickets + Conduct or provide new equipment deployments and/or requested deployment support, including installation and maintenance of video teleconferencing infrastructure + Responsible for understanding the needs of the customers and the realities of commercially available IT products and creating requirements that will allow implementation by the architecture and engineering team and COTS products + Participate in pre-scheduled after-hours support of weekly on-call rotation and/or as a team member supporting special projects or events Here at Amentum, we are purpose-driven with a fierce commitment to deliver on our promises. We create trailblazing solutions, have unwavering integrity, and embrace inclusion and collaboration. Our team is excited to help customers solve today's and tomorrow's problems, giving confidence and reassurance that together we'll accomplish mission success **Minimum Requirements:** + Associates Degree, and at least 1 year of IT help desk support experience + Or High school diploma/GED, and at least 3 years of IT help desk support experience + Hands-on experience with providing network, computer, server, device imaging/encryption, mobile, server and backup support + Experience using the ServiceNow ticketing system (or similar ticketing system) + Experience with the Microsoft Windows 11 operating system + Experience with Microsoft Office365, including Microsoft Teams + Experience with end-point management and reporting tools (SCCM, Bomgar, Zscaler, and PowerShell scripting) + Familiarity with the ITIL process + Good technical writing, presentation, and documentation skills + Must be able and willing to perform physically demanding tasks, such as bending, kneeling, stretching, crawling, lifting, or moving up to 50 lbs. + Must have a valid driver's license, access to personal transportation, and be able to pass a Motor Vehicle Records check + Local and/or overnight travel to Government locations is required (local short notice travel to customer sites is common; extended overnight and air travel is typically less than 15% per year) + Must be comfortable working in a Law Enforcement environment, which may consist of locations such as detention facilities, prisons, or jails + Must be able to obtain and maintain facility credentials/authorization. Note: US Citizenship is required for facility credentials/authorization at this work location. **Preferred Qualifications:** + Prior experience of IT support in an Enterprise environment + Experience with Windows Server 2019 and Hyper-V + Experience with InfoBlox and NetBackup + Experience performing hardware repair of HP computers/printers and Dell servers + Possesses and applies expertise on multiple complex work assignments which are broad in nature, requiring originality and innovation in determining how to accomplish tasks + Experience evaluating system performance results and recommending improvements or optimizations + Experience planning and leading technology assignments and projects + ITIL v4, MCSE, A+, Security+, Network+, or other relevant certifications **Compensation Details:** $32.00 - $35.00/hour The compensation range or hourly rate listed for this position is provided as a good-faith estimate of what the company intends to offer for this role at the time this posting was issued. Actual compensation may vary based on factors such as job responsibilities, education, experience, skills, internal equity, market data, applicable collective bargaining agreements, and relevant laws. **Benefits Overview:** Our health and welfare benefits are designed to support you and your priorities. Offerings include: + Health, dental, and vision insurance + Paid time off and holidays + Retirement benefits (including 401(k) matching) + Educational reimbursement + Parental leave + Employee stock purchase plan + Tax-saving options + Disability and life insurance + Pet insurance _Note: Benefits may vary based on employment type, location, and applicable agreements. Positions governed by a Collective Bargaining Agreement (CBA), the McNamara-O'Hara Service Contract Act (SCA), or other employment contracts may include different provisions/benefits._ **Original Posting:** 01/16/2026 - Until Filled Amentum anticipates this job requisition will remain open for at least three days, with a closing date no earlier than three days after the original posting. This timeline may change based on business needs. Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal laws and supplemental language at Labor Laws Posters (********************************* SkbztPuAwwxfs) .

Under direct supervision, provides remote support for all designated Seneca Gaming Corporation entities. This includes but is not limited to hardware, software desktops, servers, networks, telecommunications, and/or the AS/400. Works closely with the Application Support and Technical Services team, management, and vendors to research and gain resolution on more difficult issues. Resolves and escalates technical problems according to standard operating procedures and within defined service levels up to and including dispatching other IT Support Technicians onsite. Documents, tracks, and monitors problems and resolutions to ensure timely resolution. All duties are to be performed within the guidelines of the Seneca Gaming Corporation's policies and procedures, Internal Control Standards, and objectives. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: 1. Assume ownership of technical issues reported by our team members and triage the needed to a timely resolution. Provide support to internal end users to diagnose and resolve hardware and software issues. Respond to telephone calls, emails, and personnel requests for technical support. Maintain and manage a support log for all activities through a centralized ticketing system. 2. Support on-site activities for both technicians, customers, events and vendors. 3. Work alongside other IT staff to complete work requests as directed by the IT Service Desk Manager or IT Support Shift Manager in support of the Seneca Gaming Corporation's technical infrastructure. This could include desktops, servers, networks, telecommunications, and/or the IBM iSeries (AS/400). 4. Seek to gain an understanding (level 1 troubleshooting) of the technical infrastructure components in use throughout the company/Casino Operations. Including, designs and their operations, how they interact with one another, and how to effectively troubleshoot, install, and repair said components. 5. Work with Application Services and/or Technical Services and hardware/software vendors to resolve hardware/software issues, online processing, or application problems as directed. 6. Adhere to all standard operating procedures and guidelines. 7. Participate in shift turnover (pre-shifts) to ensure the timely resolution of problems. 8. Work with management to plan and accomplish goals. May be asked to perform a variety of tasks as directed. 9. Create and update all documentation (knowledge management) relating to job responsibilities. 10. Desktop/Laptop management for the new hire, transfer and termination processes, imaging and deployment of IT assets. 11. System Administration functions, manage team member access for applications. 12. Maintain a working knowledge and practical application of information security principles and practices as they relate to their job responsibilities. Proactively assess potential risks and vulnerabilities within the environment. 13. Maintain a current understanding of all policies and guidelines regarding information security including the Seneca Gaming Corporation Acceptable Use Policy. Understand and comply with all information security policies and procedures at all times. 14. Provide exceptional customer service to all patrons and communicates in a pleasant, friendly, and professional manner at all times. Maintain a professional work environment with supervisors, managers, and staff. 15. Meet the attendance guidelines of the job and adhere to regulatory, departmental, and company policies. 16. Must complete all required SGC Training programs within nine (9) months from commencement of employment. 17. Attend all necessary meetings. 18. Duties, responsibilities, requirements, and expectations pertaining to this job are subject to change as needed. Hours are determined by a 24-hour schedule. QUALIFICATIONS/REQUIREMENTS: Education/Experience: 1. Must be 18 years of age or older upon employment. 2. Associate's Degree in computer science, management information systems or one (1) to three (3) years of job experience/Course work in a closely related field is required. 3. IT approved Certification is required within twelve (12) months of employment. 4. Working knowledge of computer hardware and software, including applications & networking 5. Working knowledge of Microsoft Office, Microsoft Windows, Networking 6. Working knowledge of mobility services, devices, applications 7. Working knowledge of Multi-Factor security applications 8. Ability to analyze and resolve problems according to established protocols 9. Ability to stay current with changes and updates in relevant technologies 10. Solid troubleshooting skills to determine and resolve user issues 11. Detail-oriented multi-tasker with the ability to respond quickly to changing priorities in an organized and timely manner 12. Ability to complete high-quality work in fast-paced environment within designated timeframes 13. Exceptional interpersonal and verbal/written communication skills 14. Strong customer service focus 15. Must be a self-starter and team player who also has the ability to work independently 16. Ability to take initiative, act independently and anticipate requirements of the management team Language Skills and Reasoning Ability: 1. Must possess excellent communication skills. 2. Must have the ability to write routine correspondence and to speak effectively to the public, employees, customers, and vendors. 3. Must have the ability to deal effectively and interact well with customers, vendors and employees. 4. Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner. 5. Must be resourceful, utilizing all resources that are available to resolve issues. 6. Must demonstrate good judgment. 7. Must be a team player with strong interpersonal skills. Physical Requirements and Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderately loud. When on the casino floor, the noise levels increase to loud. Must be able to work in an environment where smoking is permitted. 1. Must be able to stand, walk, and move through all areas of the casino/hotel. 2. Must be able to lift a minimum of sixty (60) pounds. 3. Must be able to maintain physical stamina and proper mental attitude to work under pressure in a fast-paced, casino environment and effectively deal with customers, management, employees, and members of the business community in all situations. Salary Starting Rate:$22.00 Compensation is negotiable based on experience and education. Each position has varying minimum qualifications. In the absence of fully qualified candidates, some requirements may be waived.

If you believe healthcare is a right, that everyone deserves high quality care so they can enjoy their highest level of health and wellbeing, and you value each person's individual story - consider joining us at Neighborhood! As an Information Technology Technician, you will provide an important service supporting employees with software application and hardware technical issues with an efficient, effective and thorough customer support approach. All this while maintaining a mindset of efficiency and security of the organization from a technical point of view. About the Role: As an Information Technology Technician, kindness and clarity are key as you use your customer service skills in employee interactions. You'll collaborate with other team members to help ensure a smooth flow for the day. Responsibilities include: * Provide First Level support for helpdesk caller requests including: troubleshooting, escalation up to and including resolution. * Multi-task customer calls, e-mails, IT security user provisioning and data center operations. * Document calls in incident management software for detailed tracking and reporting. * Monitor system wide alerts, downtimes and advisories, document and escalate to the appropriate support team by providing notification, updates and resolution as required. * Use remote access tools for troubleshooting and resolution of technical issues. * Support inventory tracking of IT assets. * Support VOIP telephone systems. * Manage software licensing and upgrades. * Work with third party IT vendors as needed. * Perform equipment repair and replacement of IT components. * Assist in the diagnosis and resolution of software problems. In this position you will not be based at one site and will travel to all Neighborhood sites regularly. What it's Like to Work at Neighborhood: The top three words employees say describe the work environment are: teamwork, supportive and kind. These are from an anonymous survey of Neighborhood employees for the Buffalo Business First Best Places to Work competition. Neighborhood has earned "finalist" distinction in the competition the last four years. We are a group of flexible and kind individuals who are open to each other's ideas, and see opportunities to innovate and find solutions when challenges arise. Education and Skills to be an IT Technician: * High school diploma or equivalent required AND two (2) years of help desk call center, customer service, or application support experience required OR * Associate degree or certificate of course completion in a technical related field OR two (2) years of help desk call center, customer service, or application support experience required. * CompTIA A+ Certification, Cisco CCNA, HDI Help Desk Technician, Microsoft Certified Professional, or Microsoft Certified Systems Engineer preferred but not required. * Knowledge of Athena Electronic Medical Record application (or other EHR), enterprise application software or database support experience preferred. * Knowledge of Microsoft Windows and user interfaces required. * Kindness: you treat each person with respect and compassion, valuing each person's story * Resiliency: you see opportunities to innovate and find solutions when challenges arise * Teamwork: you are open to others' unique perspectives, and will collaborate to meet shared goals Must be available to work any shifts Monday-Friday between 7:45 a.m. and 8:00 p.m. What We Offer: Compensation: Starting rate $22.25 per hour. Benefits: You'll have options for medical, dental, life, and supplemental insurance. We also offer a 403b match, health savings accounts with employer contribution, wellbeing programs, continuing education opportunities, generous paid time off, holidays. About Neighborhood: Neighborhood Health Center is the largest and longest serving Federally Qualified Health Center in Western New York, and is the highest ranked health center for quality in the region. We provide primary and integrated healthcare services all under one roof, regardless of a person's ability to pay. Services include internal/family medicine, pediatrics, OB-GYN, dentistry, podiatry, psychiatry, vision care, nutrition and behavioral health counseling, and pharmacy services. We're working toward a Western New York where all enjoy their highest level of health and wellbeing. Neighborhood Health Center is an equal opportunity employer.

About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military