Remote support technician jobs in Fort Collins, CO

This is an on site contract opportunity with our client in Thornton, CO through August 2026. 3 years of experience as a Service/ Help Desk technician. Experience with mobile, network, software and hardware Any lead experience is a huge plus! Any ITIL is also a plus but not required.

Lakeshore Talent is seeking a reliable and service-oriented IT Support Specialist for one of our clients in the nonprofit healthcare industry. The ideal candidate will have 1+ year of Tier 1 technical support within a Windows-based environment. This will be a contract to hire opportunity, paying $21-$25/hr. It will be fully in-office in Lafayette, CO during training, with the potential for a hybrid work schedule after the first several weeks. Role Overview This role will deliver front-line technical assistance across the organization. In this role, you will handle first-tier support requests, assist with day-to-day computer operations, and help maintain a smooth and efficient technology environment for all staff. You'll work within established ticketing workflows and troubleshooting procedures, providing exceptional customer service while supporting our internal hardware, software, network access, and general tech equipment. Serve as the first point of contact for user support, responding to help desk tickets and incoming support calls. Managing phone calls, emails, and ticket creation. Assist users with basic hardware issues and routine operating system or software challenges. Troubleshoot peripheral devices, network connectivity, internet access, and enterprise system functionality. Support the organization's tech inventory by ensuring equipment is tracked, organized, and readily available for use. Will be responsible for IT project support including mail merges, network consolidations, new software implementations, phone system overhaul, and duties related to additional IT transitions. Qualifications Associate's or Bachelor's degree in computer science or a related field, or equivalent hands-on technical experience. Previous Tier 1 help desk experience. At least one year of experience working in a Windows-based environment. Experience with Active Directory or similar. Experience with password resets, remote-in support tools, PC imaging. Onboarding Requirements: All employees must receive an annual influenza vaccination as a condition of employment. Requests for medical or religious accommodation will be considered. All offers would be contingent upon the passing of a background check.

Job Description: Field IT Roles and Responsibilities: Detailed Primary Description of project/Requirement Description Installing, configuring, and maintaining desktop computers, peripheral equipment, and software/applications within established standards and guidelines. Working with OEM vendors for replacing spares, hardware repairs & troubleshooting Inventory management Imaging of Laptops & Desktops Printer Management Assistance in fixing issues for Conference room and working with Vendor for room setup Hardware/software troubleshooting and resolution Perform IMAC (Install, Move, Add, Change) services for IT assets, and support mobile phone and non-PC equipment such as scanners and printers. Offer VIP support with tailored, high-touch service and manage audio-visual, conferencing, and technologies Network & Sharing printer installation Knowledge of Office 365 support Coverage/compliance software installation and troubleshooting Good communication skill Good Knowledge of DHCP, DNS. Maintain IT inventory, coordinate vendor support, and assist with procurement Support Mac devices Strictly adhere to defined Service Level Agreements (SLA's) Support recurring meetings, events, and after-hours activities as required Documenting incidents, problems, and resolutions for future reference and for the knowledge base Profiles focused primarily on service desk or remote assistance are not suitable for this engagement. Good to have skills L1 level network troubleshooting and resolution for LAN Connectivity Hands & feet support to Backend team for Network/Server/application issue Working with vendor support contacts to resolve technical issues Labelling Racks & devices Server mounting/movement Hands & Feet Support for DC (Compute, Storage, Backup, Network.) Hands & feet Support Requirement for Physical Servers, Network Devices, Storage, etc Device reboot, console connection for remote access, cable/SFP removal/insert, cable replacement, racking/stacking, etc.

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

_Encore Electric employees are unique_ . They are passionate about making a difference while impacting the way people live and work. Using their talents in power, technology and energy, they work collaboratively on challenging projects with other team members while being driven by customer needs and requirements. Encore Electric employees are ambitious but never fail in their commitment to quality, safety and integrity. From design, fabrication and construction to technology and service, our team tackles some tough, complex commercial challenges. **Compensation for this role:** $70,000 - $85,000 annually, depending on experience. **_PLEASE NOTE:_** this role is based on-site at our Fort Collins office. Remote candidates will not be considered. **General Responsibilities** + Maintain open communication lines with all working relationships + Follow up to ensure items for which the job is accountable are performed + Earn and maintain customer's trust + Uphold the core values of the organization + Work well with others to accomplish the mission of the organization and of the job **Specific Responsibilities** Provide day-to-day hands-on systems administration as well as technical support to end users located in multiple offices and jobsites throughout the Northern Business Unit including but not limited to: + Provide best-in-class customer service to all levels of the organization + Systems administration and systems analysis techniques including working with end-users to determine hardware, software, and systems functional specifications + Design, documentation, testing, creation and modification of computer programs and systems to serve Encore end-users + Create, edit, remove and maintain Azure AD accounts + Administer and configure SPAM filtering rules using FortiMail + Configure and maintain network infrastructure devices + Configure monitoring of network infrastructure devices + Provide 1 st & 2 nd Level support for difficult end-user problems including programming and systems design enhancements and modifications + After-hours work required on scheduled basis + Update and maintain windows servers, including testing and troubleshooting + Build new software packages and deploy to users via SCCM + Develop and create processes and procedures including detailed documentation + Update existing documentation as-needed + Process support requests and knowledge base utilizing ITIL practices and procedures General + Must be a Team Player + Desktop support + Support over the telephone + Personal Computer/notebook setup + Personal Computer/notebook troubleshooting + Installation of printers + Installation of scanners + Software installation & troubleshooting + End-user training + System analysis and programming + Keep accurate documentation on calls received and status of projects + Maintain current documentation on information systems + Drive to locations throughout Colorado, including mountainous areas, and occasionally to Wyoming, in varying seasons and weather conditions + Opportunity to work on all aspects of IT; desktops, servers, routers, switches, firewalls, etc. **Other duties as may be assigned** **KNOWLEDGE, SKILLS AND ABILITIES:** Knowledge of: + Networking in a Windows environment + Basic understanding of networking in a Windows environment Skill in: + MS Server 2013 or later + MS Exchange Server installations + MS Hyper-V Cluster + Trouble-shooting/repairing notebook and desktop computers + Trouble-shooting MS Office and other off-the-shelf applications + Installing software applications, printers, scanners, etc. + Excellent customer service skills + Adapting to new and changing requirements, environments, and/or information + Estimating resources needed to complete required tasks + Using communication software + Business writing + Effective written and oral communication sufficient to be able to elicit and communicate information and achieve understanding + Establishing and maintaining effective working relationships with customers, vendors, management, and employees + Organizing work to accomplish tasks + Reading and writing + Typing + Prioritizing and reprioritizing to meet job needs + Problem solving + Tracking numbers and bits of data relevant to the work assignment + Troubleshooting/repairing notebook and desktop computers + Trouble-shooting MS Office and other off-the-shelf applications + Installing software applications, printers, scanners, etc. + Trouble-shooting problems over the phone + Multitasking Ability to: + Communicate professionally with users of varying skill levels + Drive to locations throughout the state of CO and WY. + Troubleshoot issues over the phone **PHYSICAL REQUIREMENTS:** + Driving + Sitting + Climbing + Lifting (up to 50 lbs) + Standing + Stooping + Vision acuity (near and far) + Walking **REQUIREMENTS:** + Associates Degree in IT is required. + 2-4 years Windows 7/10 desktop support in an AD environment required. + MCP, MCSA or MCSE, ISP installations **,** Windows 10, Office 2016 and O365 experience preferred. + Experience in the commercial construction industry is also preferred. **Benefits of this role:** + Encore Electric provides excellent benefits for our employees, including: **medical, dental, and vision plans, disability, and life insurance, employee-matched 401(k), paid time off (PTO), an employee assistance program that includes counseling, legal, and financial advice.** + Encore also provides a generous employee referral program, and access to technical, safety, personal finance, and leadership training through Encore University, Encore's in house training program. + This position is eligible for mileage reimbursement, cell phone allowance, and the short-term incentive program. **Applications will close on December 31, 2025 or once role has been filled.** _To request an accommodation during the application process, please contact_ _*********************_ _._ **Encore Electric, Inc. is an EOE, including disability/vets.** Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.

We understand that the world we want tomorrow starts with how we do business today, and that's why we're inspired to make A Better World for Pets. Antech is comprised of a diverse team of individuals who are committed to each other's growth and development. Our culture is centered on our guiding philosophy, The Five Principles: Quality, Responsibility, Mutuality, Efficiency and Freedom. Today Antech is driving the future of pet health as part of Mars Science & Diagnostics, a family-owned company focused on veterinary care. Current Associates will need to apply through the internal career site. Please log into Workday and click on Menu or View All Apps, select the Jobs Hub app, then click the magnifying glass to Browse Jobs. **The Target Pay Range for this position is $28.17 - $33.65 hourly. At Mars, pay decisions are** **determined** **using factors such as relevant job-related skills, experience, education,** **training** **and budget.** **Job Purpose/Overview** The Customer Support Technical Support Specialist delivers on the Antech Customer Service Vision of unwavering commitment to empathetic and caring veterinary diagnostic support. This position's primary job function is to provide complete and concise support to Antech customers through various media such as over the phone, via email, and through chat support tools as it relates to support of the in-house diagnostics (IHD) portfolio. **Essential Duties and Responsibilities** + Resolves customer problems via telephone, chat, and email by troubleshooting and facilitating remote repair of equipment or response to customer inquiries. + Trains and educates customers on the proper use and expectations of equipment and software. + Troubleshoots and resolves software integration issues. + Provides "first class" customer service. + Provides historical information by thoroughly documenting all customer interactions in our CRM software. + Provides on-call / after-hours support on a rotating basis. + Works with other team members to gain and offer insight during the troubleshooting process and to brainstorm about how to resolve current problems and trends. + May participate in training of new hires when needed. + May be requested to participate in wet labs or demos at veterinary conferences or academies. + Maintains technical knowledge by attending educational workshops, continuing education classes, and other trainings. **Education** **and** **Experience** + Associates degree in Veterinary Technology or related field, or equivalent related experience preferred. + Certification/Licensure/Registration in Veterinary Technology preferred. + Minimum of 2 years' experience in animal hospital or related setting required. + Additional experience and special interest in veterinary diagnostic equipment (such as in-clinic laboratory and/or radiology) is desirable. **Knowledge,** **Skills** **and Abilities** + Ability to communicate a message to associates, peers and leadership that inspires action in support of customer needs. Verbal, written and virtual communication modes will be frequently used. + Proven ability to work effectively with end users is required. + Ability to effectively shift attention between various tasks, team needs, and business demands. + Ability to manage customer technical issues and complaints through problem solving, critical thinking, and analytical skills. + Displays strong organizational, analytical, problem solving, and communication skills; strong active listening skills; high attention to detail, and ability to convey and teach technical information concisely. + Ability and diligent willingness to enter and maintainaccurate and thorough records and notes on each customer interaction, including selection of various categorical designations used for post-sale analytical reports and evaluations. + Consistently displays a calm demeanor, empathy, and professionalism, while maintaining a strong customer focus. + Is available to and works both independently and cooperatively with associates. Understands the workload of the team and strives to provide balance between all members of the team. + Ability to work in a corporate environment where daily client interaction is over the phone and at the computer. + Ability to communicate verbally on the telephone and in person. **Working Conditions** The associate is regularly required to apply manual dexterity, including hand/wrist flexibility, for computer keyboarding. The associate frequently is required to sit for extended periods of time, stand, walk, and reach with hands and arms. The associate is frequently required to hear and speak in order to use the telephone, make presentations and communicate with people in an office or virtual environment. The associate is occasionally required to sit and stoop, bend, kneel, or crouch. The associate must occasionally lift and/or move up to 15 pounds. The associate will primarily work in a typical office environment or a remote home office. The noise level in the work environment is usually moderate. The associate will be required to use a computer, spreadsheets, data base management, email, video conferencing and the Internet. The associate is frequently required to use a calculator; fax, copy machine, and phone system. The associate must occasionally use media equipment such as an overhead projector, PowerPoint, and Microsoft Teams. Environment where pets are present **About Antech** Antech is a leader in veterinary diagnostics, driven by our passion for innovation that delivers better animal health outcomes. Our products and services span 90+ reference laboratories around the globe; in-house diagnostic laboratory instruments and consumables, including rapid assay diagnostic products and digital cytology services; local and cloud-based data services; practice information management software and related software and support; veterinary imaging and technology; veterinary professional education and training; and board-certified specialist support services. _Antech offers an industry competitive benefits package and continues to invest in and evolve benefits programs that meet the health, wellness and financial needs of our associates._ + All Full-time associates are eligible for the following benefits and more: + Paid Time Off & Holidays + Medical, Dental, Vision (Multiple Plans Available) + Basic Life (Company Paid) & Supplemental Life + Short and Long Term Disability (Company Paid) + Flexible Spending Accounts/Health Savings Accounts + Paid Parental Leave + 401(k) with company match + Tuition/Continuing Education Reimbursement + Life Assistance Program + Pet Care Discounts We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement, please see our Career page at Antech Careers (************************************************************** . **Note to Search Firms/Agencies** Antech Diagnostics, Inc. and its subsidiaries and affiliates (Antech) do not compensate search firms for unsolicited assistance unless they have a written search agreement with Antech and the requisition is position-specific. Any resumes, curriculum vitae, and other unsolicited assistance from search firms that do not have a written search agreement or position-specific requisition submitted to any Associate of Antech will be deemed the sole property of Antech and no fee will be paid in the event the candidate is hired by Antech.

Where dreams and reality collide and the output is, out of this world. At Redwire Space, we are a team of dreamers and doers. Where the impossible becomes possible, and every day is an opportunity to learn and get one step closer to knowing the unknown. Join us on our mission to expand humanity's presence in space. Summary Redwire Space Solutions, LLC has a current opportunity for an IT Support Specialist, level 5 role as a part of the IT Service Team located at our facility in Longmont, CO. In this role you will be primary customer interface for IT support and systems administration of a local and virtual networks; work with various systems/technologies. This will include user account management, system, workstation troubleshooting, and network hardware/software maintenance, backup/disaster recovery maintenance, server maintenance and protection of information systems. Responsibilities * Serve as the Serve as the first point of contact for internal staff seeking technical assistance * Respond to events / problems and record their resolution in help desk ticketing software * Basic administration of a hybrid environment with both Active Directory and Azure AD resources * Provide technical support for a wide range of technology needs including phones, printers, workstations, servers and network equipment * Assist in imaging, creating new hire accounts, and Termination processes * Communicate clearly with customers and provide regular updates, status and information * Perform limited maintenance on servers and critical laboratory and testing systems * Pass on any feedback or suggestions by users or management to the appropriate team * Determine process improvements, best practices, and develop new processes * Typical Week: 85% escalated desktop/app support, 10% Windows server/network support, and 5% admin/meetings. Ideal Experience * Bachelor's degree, with a minimum of two or more years' experience in IT or similar role in a Managed Services Provider environment. Willing to consider relevant work experience in lieu of degree * Microsoft Office 365, Azure Active Directory and Windows Server Active Directory Administration or certification * Experienced in desktop operating systems such as Windows 10, 11, mac OS, and Linux * Experienced configuring, supporting, troubleshooting and administering Windows workstations * Experienced troubleshooting hardware and software issues through remote control software * Support a hybrid environment with both Active Directory and Office365 resources * Must have current CompTIA Security+ certification, or willing to obtain within 90 days of employment * Some travel may be required Desired Skills * Self-motivated with sound time management skills, attention to detail, and priority management to meet deadlines with minimal oversight, with a focus on customer service * Excellent communication, collaboration, and problem-solving skills * Some ability to configure, support, troubleshoot and administer Linux and/or MacOS workstations * Experience with iOS and Android mobile operating systems * CompTIA Network+, Microsoft Certified: Azure Administrator) are a plus * Experienced with Microsoft Teams architecture, features, and functionalities * Solid understanding of computer systems, mobile devices, and other tech products * Motivation and drive to develop yourself personally and professionally * Identify and suggest possible improvements on procedures * Ability to obtain a US Government Security Clearance Pay Range $36/hr.- $49/hr. Grow with us as we innovate the next generation capabilities for a new era of space exploration! We offer a highly competitive benefits package along with a commitment to our core values of Integrity, Innovation, Impact, Inclusion, and Excellence. Don't meet every single requirement above? No worries. We want people who can grow, collaborate and build a stronger team. We strive to build a diverse and inclusive culture, so if you're excited about this job posting, we encourage you to apply. You may be just the right candidate for this or other roles. Redwire is an Equal Opportunity Employer; employment with Redwire is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status. All offers of employment at Redwire are contingent upon clear results of a thorough background check and your ability to provide proof of eligibility to work in the US. Note that some positions will also require US citizenship or ability to obtain a security clearance due to requirements of a classified program. To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR) you must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR Click Here

This position is Full-Time, On-Site (Boulder, CO) Please note: Ascend Analytics is not able to offer visa sponsorships at this time. About Ascend Ascend Analytics is an innovative “climate tech” software and consulting company focused on energy analytics that are transforming the electric grid. Ascend's solutions provide the analytics to support critical power supply decisions from operating strategies for short and long-term investment and resource planning decisions. For more information, visit ************************ Your Impact at Ascend Analytics Ascend is seeking a skilled and motivated IT Support Specialist to support daily operations for both local and remote employees. This role involves providing direct technical support for individual workstations in a Windows and Microsoft Office environment, as well as resolving a variety of IT help desk issues. We're looking for someone who thrives in a fast-paced setting, can juggle multiple priorities, and is comfortable taking ownership of both daily support tasks and long-term projects. This is a full-time, on-site role based in our Boulder office. Key Responsibilities Provide first-level technical support by responding to all new IT help desk tickets on the same day they are submitted. Assist with new hire onboarding, including account setup and training on PC applications and systems. Configure, deploy, and maintain Windows laptops for employees. Diagnose and resolve hardware and software issues related to PCs and peripherals. Maintain accurate inventory of all devices and manage remote system updates using REFTAB. Participate in project work by defining tasks, estimating timelines, and executing responsibilities. Perform software and operating system upgrades as required. Troubleshoot complex technical issues using industry best practices to ensure timely resolution. Monitor and respond to support emails (e.g., Entara support inbox) as time allows. Maintain the IT ticketing system, including knowledge base documentation and system maintenance logs. Prepare and configure laptops for employees, ensuring correct deployment and functionality. Assist with the setup and maintenance of business networking equipment and infrastructure, including tasks such as IP subnetting, cable management, and Wi-Fi troubleshooting. Oversee the IT training portal to ensure all employees complete onboarding and ongoing training requirements. Perform additional duties as assigned by the direct manager. Required Qualifications Bachelor's degree in Information Technology, Information Science, or a related field, or an equivalent combination of education and relevant experience. At least 2 years of full-time IT support experience or a post-secondary certificate in a related program. Hands-on experience with Microsoft Windows 10/11 and Microsoft Office suite. Familiarity with the Microsoft 365 Admin Portal, including Dynamics CRM. Strong experience working within a standardized ticketing system and documenting resolutions. Excellent technical writing skills for creating user-facing documentation and guides. Ability to follow established methodologies while continuously identifying opportunities for process improvement. Strong customer service orientation with the ability to interact professionally across all levels of the organization. Proven ability to prioritize, take initiative, and problem-solve independently in a fast-paced environment. Excellent written and verbal communication skills with strong attention to detail. Ability to work effectively both independently and as part of a collaborative team. High level of personal integrity, professionalism, and reliability. Preferred Qualifications Motivation to work in the renewable energy space Compensation: $60,000 - $75,000 Negotiable based on qualifications and experience. Ascend highly values our employees and often pays above industry average. We offer flexible work hours in a relaxed environment with opportunities for advancement and excellent benefits, including medical, dental, vision, short- and long-term disability, parental leave, dependent care spending account, and a 401k plan. We celebrate diversity and are committed to creating an inclusive environment for all employees. Ascend Analytics is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information or other applicable legally protected characteristics. Ascend Analytics is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at ******************************.

Who We Are Stored Energy Systems (SENS) is an award-winning manufacturer of premium quality power conversion products located in Longmont, CO. In business for over 50 years, SENS is the market leader with a proven track record of providing highly reliable battery chargers, DC power systems, and related products to industrial markets. For more information on our company please see our web site at ***************** Summary We are looking for a self-motivated Production Support Technician to join our growing company. This individual will work closely with Engineering, the Production Supervisor, assemblers, and component suppliers to identify, troubleshoot, support, and solve production issues to ensure continuous flow of manufactured product without defects. Responsibilities Provide daily technical support, troubleshooting, and problem solving to the manufacturing line and component suppliers to ensure continuous flow of manufactured product. Develop new and enhance / maintain existing build and test instructions to ensure products are built correctly every time. Troubleshoot and repair manufacturing test equipment, repair cable harnesses, reset test software, and update settings as needed. Review and disposition rejected materials such as PCAs, transformers, circuit breakers and sheet metal. Develop, maintain, test, and execute engineering changes to improve manufacturing (DFM/A), control costs, ensure quality, and resolve customer issues. Perform calibration of manufacturing equipment and maintain calibration schedule and records. Occasionally perform routine and qualification tests on products and software. Required Qualifications 5+ years of technical support in a manufacturing environment. Basic electrical and mechanical engineering knowledge. Experience working and communicating with test equipment such as voltmeters, calipers, load banks and similar instruments to make manual and automated measurements. Ability to read and understand electrical schematics and mechanical part drawings. Familiarity with LEAN manufacturing principles. Proficient with all common business software, such as Outlook (calendar and email), Word, Excel with the ability to install, update and uninstall software applications. Experience with interactive use of ERP systems for accessing BOMs, item masters, where-used, and supplier information. Strong verbal and written communication skills for articulating technical approaches and progress to both technical and non-technical audiences. Flexible team player who actively establishes and maintains effective working relationships with company management and co-workers, suppliers, and occasionally with customers. Ability to multi-task. Preferred Qualifications Associates degree (or higher) or equivalent in a technical field of study. Location: This position is located on-site in Longmont, CO. Base Compensation: $26 - $37.70/hr is the projected range of annual base salary for this role depending on the candidate's overall qualifications and experience. Closing Date: December 31st. While we expect to keep the position open through this date, the posting may be extended or closed early based on applicant volume and hiring needs. We offer an exciting and competitive total compensation package designed to inspire! This includes generous paid time off, holidays, as well as comprehensive benefits including medical, dental, vision, short-term disability, life insurance, and an outstanding 401k matching program where employees are instantly vested. At SENS, our culture is rooted in a set of core values that reflect who we are and how we work. In a recent 2025 poll, our employees identified the values that best define us: “Innovative”, “Respectful”, “Inviting”, “Flexible”, “Collaborative”, and “Growth Driven”. Our team describes us as a dynamic, forward-thinking company where everyone has the opportunity to thrive. At SENS, we pride ourselves on being an equal opportunity employer, fully dedicated to fostering inclusion and diversity. We welcome all applicants, regardless of race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status, or any other legally protected characteristic. We hope you're interested in making a difference with us. Even if you don't feel that you meet every requirement listed in this job description, we still encourage you to apply.

Step into the role of technology support, where your expertise shapes the seamless tech experience in a dynamic cultural environment. Within Data Center Services, you are a key part of a team that leverages best practices to support day-to-day technology activities. Your role involves assisting and troubleshooting hardware, software, and technology issues within the firm. You are committed to executing with efficiency and are focused on continuous improvement in service delivery, all while upholding a high level of customer satisfaction. As a Technology Support Specialist in IP-PRS, at JPMorgan Chase in Corporate Infrastructure Platforms Team, your mission is to support the day-to-day technology operations of JPMorgan Chase mission critical data centers. Your main responsibility will be to maintain operational stability and handle customer requests while working on shifts to support the 24x7 operation. You will be responsible for installing and configuring enterprise class technology hardware, troubleshooting hardware and network issues, maintain change control process in the data center, and support 3rd party vendor activities. You will be working with team members on a rotating shift providing coverage during daytime, overnight, weekend and holiday hours. Job responsibilities Provides basic first-line support for hardware, software, and technology issues through live chat and service requests, adhering to established processes and procedures Utilizes established problem-solving techniques and diagnostic tools to systematically identify, analyze, and resolve technical issues, ensuring minimal downtime and optimal system functionality Applies emerging knowledge of hardware components, networking concepts, and operational management to support and maintain technology systems Contributes to the improvement of processes and procedures by identifying optimization areas and providing feedback on potential solutions Understands of information technology concepts in a working or academic environment Has knowledge of a physical IT infrastructure (server, networking, storage) Understands network concepts (switching, routing, perimeter security) Understands operating systems (Windows, Linux, AIX) Required qualifications, capabilities, and skills Up to 6 months of experience in problem-solving and delivering first contact end-user support to help resolve issues in real-time, including hardware, software, and network support Exposure to support communication and resolution tools such as live chat, incident/service request management, and run books to help solve system issues Baseline knowledge of typical technology operational issues Preferred qualifications, capabilities, and skills Familiarity with troubleshooting techniques for hardware, software, and technology systems Capability to document issues, procedures, and root cause analysis Ability to balance tasks while documenting outcomes Ability to balance tasks while documenting outcomes

Embark on a career where innovation meets support, assisting customers with the highest quality standards and satisfaction. As a Technology Support Sr Specialist at JPMorgan Chase in Corporate Infrastrucure Platforms team, you will be a crucial team member that uses leading best practices to provide first-line support and guidance on day-to-day technology activities. Your role involves troubleshooting hardware, software, and technology issues within the organization. You will maintain high levels of customer satisfaction with a focus on executing with efficiency and strive for continuous improvement in service delivery. **Job responsibilities** + Provides first-line support for hardware, software, and technology issues and address and resolve challenges efficiently while adhering to established processes and procedures + Assists in the timely delivery of technology support services to internal customers, coordinate resources and activities to ensure high-quality standards and customer satisfaction + Contributes to optimal system functionality by applying emerging knowledge of hardware components, peripherals, devices, and network expertise + Uses problem-solving techniques, diagnostic tools, and best practices to Identify and resolve technical issues **Required qualifications, capabilities, and skills** + 6+ months of experience in providing first-contact solutions and end user support to triage and resolve issues in real-time including support for hardware, software, and networks + Experience with live chat, incident/service request management, and runbooks for system issue resolution + Baseline knowledge of operational management and excellence + Proven ability to balance tasks while documenting outcomes **Preferred qualifications, capabilities, and skills** + Familiarity with troubleshooting techniques for resolving technical issues in hardware, software, and technology systems + Ability to document issues, procedures, and root cause analysis JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans **Base Pay/Salary** Broomfield, CO; $38.00. - $45.00 / hour. Aurora, CO; $38.00. - $45.00 / hour.Hr.

Responsible for unique or complex information systems and/or information technology tasks within more than one discipline, such as application support, database administration, software quality assurance/quality control, software engineering, network telecommunications, and infrastructure operations of administration, analysis, engineering and design. + _responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform_ . + _Understand platform architecture, environment, develop & deploy the application, and deal with day-to-day administration and ongoing technical support_ . + _Partner with the National Service Desk (NSD) Tier 1 & 2 team and personnel on other infrastructure engineering and application development teams to work on issues escalated to Tier 3_ . + _Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow_ . + _Develop Knowledge Based Articles (KBA) and educate Tier 1 & 2 as needed_ . + _Be available for on-call 24x7x365 ongoing application support_ . + _Support the onboarding of 8-10K end-users in waves of districts over a roughly 18-month period_ . + _help continuously improve the day-to-day operations of the applications and infrastructure, ensuring that end-users are adequately supported and that the overall system is stable, secure, and performs well_ . + _System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3 Analysis of ticket types and categories to identify trends and needed improvements within the applications, infrastructure, or SOPs and KBAs ServiceNow metrics reporting on ticket acknowledgements, resolution times and aging_ . **Minimum Qualifications** + Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience; Master's Degree preferred. + CompTIA A+ or ITIL certification preferred + 7-10 years of experience in information technology, systems administration or other IT related field. Specifically _a minimum of Five (5) years of experience in application / infrastructure design, development, testing, or operations_ **Other Job Specific Skills** + _Technical problem solving and implementer skills in application coding, infrastructure, or automation_ . + _Effective communications (written and spoken)_ . + _Coordinates and tracks well across AFS and client technical and functional teams ServiceNow ITSM (desired not required)_ . + _ITIL (desired not required)_ . + _Data Analysis / Excel T-SQL MSFT SQL Server Azure SQL Databases Database Architecture Extract, Transform and Load (ETL) data_ . **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $105k - $140k EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

Job Description Join Our Team as an IT Help Desk Technician - Louisville, CO | $26 to $28/hr Are you ready to play a key role in keeping our technology running smoothly? Quicksilver Scientific, a company dedicated to helping people live healthier lives through natural medicine, is seeking a detail-oriented IT Help Desk Technician to join our IT team in Louisville, CO! This temporary, hourly role pays $26 to $28/hr, Monday-Friday from 8:30am-5:00pm, with opportunities for overtime-and the potential to grow into a full-time position. What You'll Do: Provide first-level technical support via Asana, email, Slack, and in person. Troubleshoot and resolve issues related to computer systems, software, and network connectivity. Set up user accounts, system access, and computer equipment for new employees. Support onboarding by assisting new team members with login setup, equipment, and basic software training. Install, configure, and maintain computers, printers, scanners, and related hardware. Run diagnostic programs to identify and resolve issues efficiently. Support IT projects, software updates, and documentation efforts. Assist in maintaining and troubleshooting LAN/WAN connectivity issues. Provide basic support for our NetSuite ERP system under the direction of senior IT staff. Maintain excellent customer service and communication with all users. Who You Are: A tech-savvy problem solver with strong attention to detail who enjoys learning and adapting to new technologies. Able to multitask and work well both independently and as part of a collaborative team. A clear and patient communicator who enjoys helping others. What You Bring: Associate's or Bachelor's in IT-related field preferred. 1 to 2 years of experience in IT support, help desk, or a related technical role. Basic understanding of Windows and mac OS operating systems. Familiarity with Microsoft 365 applications and general networking concepts. Experience with ticketing systems or ERP software (NetSuite experience a plus). Why You'll Love Working Here: Competitive $$26 to $28 per hour pay! Temporary role with potential to become full-time Stable Monday-Friday schedule with opportunities for overtime Supportive and collaborative work environment Opportunities to grow your technical skills and career Be part of a mission-driven company that values innovation and teamwork About Quicksilver Scientific: At Quicksilver Scientific, we're committed to helping people live healthier lives through natural medicine. We're proud to be an equal opportunity employer, celebrating diversity and fostering an inclusive environment for all employees. Ready to Power Up Your IT Career with Us? Apply today and become an essential part of our IT team in Louisville, CO!

Kelly Services is a Fortune 500 company headquartered in Troy, Michigan. We provide employment to more than 750,000 employees annually, with skills including office services, accounting, engineering, information technology, law, science, marketing, light industrial, education, and health care. Kelly Services is an equal opportunity employer. Job Description Provide support to end-users for PC, server or mainframe applications, and hardware. Interact with network services, software systems engineering and/or applications development to restore service and/or identify and correct core problems. Qualifications Excellent communication and Customer Service skill Knowledge of MS Operating Systems, MS Office, Hardware / Software, Lotus Notes, Internet/Email Remote Access or Remote Desktop experience preferred Knowledge and experience with Active Directory helpful Knowledge and experience with MS Exchange a plus Knowledge and experience with VPN helpful Previous experience using Citrix preferred Professional work history with a willingness to learn Additional Information $12-15.46/hr DOE + Benefits Immediately eligible for our optional Health Benefits, including Medical, Dental, Vision, Prescription Drug Coverage, Short-Term Disability and Group Life Insurance Vacation and Holiday Pay Access to our company Learning Center for training and career development Weekly pay through our electronic pay programs (via direct deposit or pay card)

This is a 10 month contract opportunity with our client in Thornton, CO. This will require being in the field and in the office, no remote. The Telecommunications Technician will provide support for the Mitel VoIP Telephone System as part of the Infrastructure Operations team. This role is hands-on and field-oriented, providing installation, configuration, maintenance, monitoring, and repair of voice systems and related components across sites. Primary responsibilities include: Supporting and troubleshooting Mitel VoIP endpoints andnservices Basic telephone station troubleshooting Voicemail system support Analog line support Working in MDF/IDF spaces to install/replace voice-related equipment Supporting related UPS and VoIP infrastructure components Coordinating with Network/Infrastructure staff as needed Description of the ideal candidate The ideal candidate will have general experience with enterprise VoIP systems (Mitel preferred, but we can train the right person). They will have working knowledge of cabling and network infrastructure. The candidate will also be experienced working in MDF/IDF environments and at field sites, installing, configuring, troubleshooting / testing, and replacing devices.

This is a doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

Embark on a career where innovation meets support, assisting customers with the highest quality standards and satisfaction. As a Technology Support Sr Specialist at JPMorgan Chase in Corporate Infrastrucure Platforms team, you will be a crucial team member that uses leading best practices to provide first-line support and guidance on day-to-day technology activities. Your role involves troubleshooting hardware, software, and technology issues within the organization. You will maintain high levels of customer satisfaction with a focus on executing with efficiency and strive for continuous improvement in service delivery. Job responsibilities Provides first-line support for hardware, software, and technology issues and address and resolve challenges efficiently while adhering to established processes and procedures Assists in the timely delivery of technology support services to internal customers, coordinate resources and activities to ensure high-quality standards and customer satisfaction Contributes to optimal system functionality by applying emerging knowledge of hardware components, peripherals, devices, and network expertise Uses problem-solving techniques, diagnostic tools, and best practices to Identify and resolve technical issues Required qualifications, capabilities, and skills 6+ months of experience in providing first-contact solutions and end user support to triage and resolve issues in real-time including support for hardware, software, and networks Experience with live chat, incident/service request management, and runbooks for system issue resolution Baseline knowledge of operational management and excellence Proven ability to balance tasks while documenting outcomes Preferred qualifications, capabilities, and skills Familiarity with troubleshooting techniques for resolving technical issues in hardware, software, and technology systems Ability to document issues, procedures, and root cause analysis

Embark on a career where innovation meets support, assisting customers with the highest quality standards and satisfaction. As a Technology Support Sr Specialist at JPMorgan Chase in Corporate Data Center Services team , you will be a crucial team member that uses leading best practices to provide first-line support and guidance on day-to-day technology activities. Your role involves troubleshooting hardware, software, and technology issues within the organization. You will maintain high levels of customer satisfaction with a focus on executing with efficiency and strive for continuous improvement in service delivery. **Job responsibilities** + Provide first-line support for hardware, software, and technology issues and address and resolve challenges efficiently while adhering to established processes and procedures + Assist in the timely delivery of technology support services to internal customers, coordinate resources and activities to ensure high-quality standards and customer satisfaction + Contribute to optimal system functionality by applying emerging knowledge of hardware components, peripherals, devices, and network expertise + Use problem-solving techniques, diagnostic tools, and best practices to Identify and resolve technical issues **Required qualifications, capabilities, and skills** + 6+ months of experience in providing first-contact solutions and end user support to triage and resolve issues in real-time including support for hardware, software, and networks + Experience with live chat, incident/service request management, and runbooks for system issue resolution + Baseline knowledge of operational management and excellence + Proven ability to balance tasks while documenting outcomes **Preferred qualifications, capabilities, and skills** + Familiarity with troubleshooting techniques for resolving technical issues in hardware, software, and technology systems + Ability to document issues, procedures, and root cause analysis JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans **Base Pay/Salary** Broomfield, CO: $38.00. - $45.00 / hour.

Embark on a career where innovation meets support, assisting customers with the highest quality standards and satisfaction. As a Technology Support Sr Specialist at JPMorgan Chase in Corporate Data Center Services team , you will be a crucial team member that uses leading best practices to provide first-line support and guidance on day-to-day technology activities. Your role involves troubleshooting hardware, software, and technology issues within the organization. You will maintain high levels of customer satisfaction with a focus on executing with efficiency and strive for continuous improvement in service delivery. Job responsibilities Provide first-line support for hardware, software, and technology issues and address and resolve challenges efficiently while adhering to established processes and procedures Assist in the timely delivery of technology support services to internal customers, coordinate resources and activities to ensure high-quality standards and customer satisfaction Contribute to optimal system functionality by applying emerging knowledge of hardware components, peripherals, devices, and network expertise Use problem-solving techniques, diagnostic tools, and best practices to Identify and resolve technical issues Required qualifications, capabilities, and skills 6+ months of experience in providing first-contact solutions and end user support to triage and resolve issues in real-time including support for hardware, software, and networks Experience with live chat, incident/service request management, and runbooks for system issue resolution Baseline knowledge of operational management and excellence Proven ability to balance tasks while documenting outcomes Preferred qualifications, capabilities, and skills Familiarity with troubleshooting techniques for resolving technical issues in hardware, software, and technology systems Ability to document issues, procedures, and root cause analysis