Remote support technician jobs in Melbourne, FL - 605 jobs

Badger Meter - Where Every Drop Counts and So Do You At Badger Meter, we're more than a leading global water technology company - we're innovators with a mission: to preserve and protect the world's most precious resource. For over 120 years, our trusted solutions have enabled our customers to optimize the delivery and use of water, maximize revenue and reduce waste. Every employee at Badger Meter is an important part of our success. Here, your work doesn't just move a business forward - it shapes a more sustainable future. We are committed to building a workplace where we celebrate differences, empower voices, and encourage fresh ideas that drive innovation. When you join us, you'll find: Purpose-driven work that makes a real difference in communities around the globe. Career growth and development opportunities designed to help you achieve your potential. A supportive, inclusive culture where collaboration and creativity thrive. Be part of something bigger. At Badger Meter, your contributions will ripple far beyond the workplace - creating lasting change for people and the planet. What You Will Contribute: Position Summary We are seeking a technically skilled and customer-focused individual to join our support team. This desk-based role involves providing remote assistance for specialized equipment and systems, leveraging expertise in RF communications, electrical systems, computer interfaces, and network technologies. It requires familiarity with diagnostic software, cybersecurity best practices, and technical documentation. This role is a great fit for a field service technician looking for more office-based work or a technical support specialist eager to engage directly with customers. You'll leverage your hands-on experience while expanding into a customer-facing, problem-solving position that combines technical expertise with relationship-building. It's an opportunity to stay close to the technology you know while developing new skills in communication and remote diagnostics. Key Responsibilities · Provide remote technical support for RF communication systems, electrical controls, and networked devices. · Troubleshoot hardware and software issues using diagnostic tools and lab simulations. · Interface with customers to resolve technical problems, ensuring high levels of satisfaction. · Document support cases, resolutions, and system configurations in internal databases. · Collaborate with engineering and development teams to escalate and resolve complex issues. · Test and validate software updates and system configurations in a controlled lab environment. · Maintain cybersecurity protocols and ensure secure handling of customer data. · Participate in on-call rotations and provide occasional onsite support within the southeastern U.S. (primarily Florida). Qualifications · 1-3 years of experience in electrical controls, RF systems, or related technical fields. · Strong written and verbal communication skills. · Ability to work independently and as part of a collaborative team. · Proficiency with computers, remote access tools, and networking fundamentals (Linux experience is a plus). · Familiarity with PLC control systems and control logic is advantageous. · Experience with database entry and strong attention to detail. · Background in military communications, SCADA systems, or RF technologies is a plus. Core Competencies Collaboration: Work effectively across teams to achieve shared goals. Communication: Clearly convey technical information to both technical and non-technical audiences. · Initiative: Proactively identify and resolve issues, going beyond basic requirements. · Work Standards: Maintain high standards of accuracy, accountability, and professionalism. Working Conditions Primarily office-based with standard computer and phone equipment. Occasional travel for onsite support (within Florida and surrounding areas). May involve limited exposure to outdoor conditions during field visits. #EL123 An Equal Opportunity/Affirmative Action Employer. This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Applicants can learn more about their rights regarding equal opportunity in employment by viewing the federal "EEO is the Law" poster and the “EEO is the Law” poster supplement at ************************************************************* Badger Meter complies with all aspects of the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local disability laws. This means that we will reasonably accommodate qualified employees with a disability if accommodation would allow them to perform the essential functions of their job, unless doing so would create an undue hardship. Privacy Statement The Employee and Applicant Privacy Statement describes how we collect, use, share, retain, and safeguard applicant information. Please see the privacy statement on our website here.

Satcom Direct (SD) provides global connectivity solutions for business and general aviation, military, government, and land mobile services. Since 1997, SD has worked to solve the unsolvable and advance the technology of connectivity through our industry-leading hardware and flight operations software. Our company culture is based on innovation and creativity which allows our team members to thrive in a dynamic atmosphere. We are looking for people who are passionate about customer satisfaction and who excel in a constantly changing environment. Satcom Direct offers a highly competitive benefits package. Our global headquarters offers an on-site gym staffed with personal trainers, a café, food trucks, social hour, and more. With an open vacation policy, employees have the flexibility to take time when they need it. SD is centrally located on the beautiful Space Coast in Viera, FL, which is one of the Top 50 Master-Planned Communities in the United States. JOB SUMMARY: The IT Support Specialist is a point of escalation for helpdesk level tickets and is responsible for developing methods and procedures to be used at the helpdesk level to address issues addressed by users. Secondary responsibilities include the ability to perform all aspects of a junior support role, in addition to administration of user accounts and access, conducting software installations, hardware repair, as well as developing methods and procedures for lower tier users interacting with these systems. Additionally, researching, analyzing, testing and coordinate deploying base images for user devices. This position requires a very “Positive" attitude and excellent “Customer Service" skills. The Support Specialist should have excellent telephone etiquette for supporting remote users who reside at our remote office locations, as well as those that are traveling. A sense of urgency is needed for resolution of problems to allow end-users to function without interruption. The Support Specialist will be required to continually update and enhance technical skills through training programs and self-study to stay abreast of technology improvements and updates. ESSENTIAL DUTIES/RESPONSIBILITIES: The requirements listed below are representative of the fundamental knowledge, skill, and/or ability required to perform the job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Analyze, troubleshoot and resolve escalated issues including; PCs, portable devices (iPads, iPhones, hardware and software), applications printer and fax configurations, applications, printers, faxes and network related issues. Be a point of escalation for helpdesk level issues, identifying when further escalation is necessary and work with appropriate team member. Assist users with advanced understanding of Microsoft Windows Operating systems &Microsoft Office Products. Provide assistance in administration of Microsoft Active Directory functions (Account; Add, Change, Delete, role/permission groups, Distribution groups). Administer security related systems from an IT standpoint. Systems to include access control across multiple office locations. Resolve account lockout issues. Develop and test “Gold” images for user level hardware. Document resolutions to complex issues and tasks that end users may run into, and provide education to them. Analyze repeat problems for final resolution and future mitigation. Create and administer email accounts, user access accounts for network access and maintain first-level triage for all communication applications. Provide a consistent, stable platform for all workstations by utilizing an imaging utility to deploy a standard desktop. Install and replace hardware and software packages (including security patches) for end-user laptops and workstations in all locations. Assist with asset management to include the tracking of relocation and reallocation of hardware and software (i.e. coordination of company moves) and maintaining a complete inventory of hardware in all locations, including inventory that has been disposed. Establish and maintain working relationships within our company across all locations. Work with the business contingency planning to establish and maintain disaster recovery plans at the desktop, printer, and fax level. Test out these plans every six months as part of recovery. Coordinate resource allocation by supporting use of video conferencing, projectors, and remote PC connections for meetings, etc. Replacement or repair of damaged or outdated equipment. Assist other IT departments with projects or research as needed. Provide proactive information through research of the business to assist and improve processes. Provide after hours support on rotating on-call schedule Perform other duties and special projects as assigned. To be successful in this role, an individual must be able to perform each essential duty in a satisfactory manner and should demonstrate all competencies listed above. All employees are expected to adhere to and be knowledgeable of SD operating standards, established safety rules, and adhere to company attendance guidelines. GENERAL QUALIFICATIONS, KNOWLEDGE, AND SKILLS: Required qualifications and experience: 2-5 years of recent technical support in a corporate setting that includes, hands-on experience configuring and maintaining desktop hardware and software, preferred. Demonstrated experience providing excellent, professional and positive customer service including superior telephone etiquette and strong verbal and written communication skills (ability to present complex technical information to a non-technical audience). Demonstrated experience documenting technical resolutions to common issues; sharing information with end-users and team members; and identifying and documenting enhancements that can be made to systems to improve overall customer experience, helping them be more efficient. Proven ability to stay organized; to track and manage multiple tasks at the same time and follow them through to completion; to solve complex technical problems with limited supervision; and to make sound technical decisions. Technical experience should include: Experience with networking concepts and administration; thorough knowledge of Windows OS, thorough knowledge of Mac OS/iOS; Active Directory and account management; MS Office including Outlook; MS Dynamics CRM; TrendMicro Anti-Virus; knowledge of PC Architecture and network administration including LAN architecture; trouble shooting skills in Windows Terminal Server environment; knowledge of log on scripts and registry edits. Experience with printers, preferred. Experience with Dell Desktop and Notebook or Lenovo laptops, preferred. Working knowledge of Cisco routers, switches, Cisco ASA Firewalls, preferred College or technical degree preferred. CompTIA A+ certificate upon hire or within one (1) year of employment. Successful completion of required background screening and drug test. PHYSICAL DEMANDS: While performing general office duties for this position, the employee is regularly required to sit, stand and/or walk around (including the use of stairs). Other demands include the ability to openly communicate with others by talking, listening, and reading, able to lift light objects ( WORK ENVIRONMENT: The office environment is generally quiet and, in a temperature, controlled setting with random adjustments in noise or temperature due to others talking or laughing loudly, unscheduled maintenance repairs to the building or its interior offices or unpredictable situations due to weather or other acts beyond company control. An employee must be willing to work their regularly assigned work schedule for their particular duties and/or job responsibilities and in times of need, be able to work an extended schedule depending on company/department needs, project requirements or customer demands. Work may require some physical effort in the handling of light materials, boxes or equipment. The temperature at client locations can vary from controlled to variations off hot/cold when working, standing or walking in or near the flight-line or maintenance repair center. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, contact our Human Resources department at *****************. Satcom Direct is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status, and will not be discriminated against on the basis of disability.

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Job DescriptionOn-Call IT Field Technician - PC, Mac, TV Configuration, Printer & Scanner Support ???? Job Type: Independent Contractor (1099) ???? Pay: $35/hour (on-site) ???? Schedule: Flexible - You accept jobs based on your availability ⚠️ Important Note This is an on-call, 1099 independent contractor role with no guaranteed hours. You'll join our technician network and receive job opportunities based on your location and stated availability. You decide which jobs you want to accept. About Geeks on Site Geeks on Site has been delivering trusted, on-site IT and technical support to homes and businesses nationwide for over 20 years. We're expanding our network of skilled on-call technicians to meet growing demand for in-person support - including computers, networks, printers, and more. About the Role We're hiring field IT technicians who can confidently support a wide range of tech needs for residential and small business customers. This includes troubleshooting PCs and Macs, resolving network issues, and repairing or configuring printers/scanners - including issues like Canon MF printer network setup or G-series ink absorber error codes (e.g., 1700). You'll be dispatched to customer sites, work independently, and complete service calls efficiently and professionally. Key Responsibilities Diagnose and repair hardware/software issues on Windows and mac OS systems Resolve boot errors, OS issues, and login problems Set up or troubleshoot Wi-Fi and wired internet connections Replace or upgrade hardware (HDD, RAM, cooling fans, etc.) Configure or connect printers and scanners (Canon, HP, Brother, etc.) Address common printer error codes (e.g., ink absorber, paper feed, connectivity) Perform general maintenance on multifunction printers (MFPs) Reinstall operating systems using bootable USBs or recovery media Install remote tools or shortcuts as requested Communicate clearly with customers and provide basic post-service support Document service visits and escalate complex issues as needed Requirements 2+ years of field IT support experience, including computer and printer work Familiarity with Canon, HP, and other common printer brands Knowledge of error code troubleshooting (e.g., Canon code 1700, boot issues, driver conflicts) Experience with both Windows (10/11) and mac OS troubleshooting Must have personal tools (bootable USB, screwdriver set, etc.) Reliable vehicle and valid driver's license Smartphone with camera and data for documentation and communication Ability to work independently and maintain a professional demeanor Benefits Compensation $35 per hour for on-site time Flexible scheduling - accept only the jobs that match your route and availability National brand recognition and continuous job offers Dispatch and tech support team available to assist remotely ✅ What to Expect After You Apply ???? Intro Call - A recruiter will contact you for a quick chat ???? Onboarding - Complete paperwork and tax forms electronically ???? Background Check - Mandatory before activation ???? Set Your Availability - You enter your availability in our tech portal ???? Start Receiving Jobs - You'll be dispatched jobs based on proximity & skills Join Our Technician Network If you're a reliable, tech-savvy field technician with hands-on printer experience and a flexible schedule, we'd love to hear from you.

In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. The selected candidate will assist the Director, Information Technology with the administration and direction of UCF Athletics' I.T. services. Responsibilities include, but are not limited to: • Install, maintain, and repair computer hardware • Install, configure, and provide support for computer software and drivers • Assist in infrastructure management and application of best practices for area of operation • Records management of I.T. support / helpdesk database towards the anticipation of future needs • Point of contact for technical support and end user education on the correct and optimal use of systems / applications Minimum qualifications: • Bachelor's degree; or a high school diploma and four (4) years relevant experience Preferred Qualifications: • Experience with computer hardware / software installation and maintenance • Strong attention to detail Salary:Negotiable Please note that UCF Athletics operates as a Direct Support Organization (DSO) of the University of Central Florida, with different payroll and benefits than university employees. If interested in positions with the university, please click Here to visit their website. As a proud member of the Big 12 Conference, our mission is to positively transform the lives of our students academically, athletically and personally through a nationally competitive intercollegiate athletics program that enhances the reputation and visibility of the university. We strive to be Florida's preeminent athletic program representing UCF and our community with distinction on the national stage as “Orlando's Hometown Team.” UCF Athletics values our employees and working for us has its perks, including: Benefit packages: Medical, Dental, Vision, Life Insurance, Supplemental Insurances, Flexible Spending & Health Savings Accounts, and Employee Assistance Program Wellness initiatives: UCF Athletics is recognized by Cigna Healthcare with the silver level Healthy Workforce Designation for our commitment to employee well-being and vitality through our benefits offerings, wellness platform and programming Paid time off for applicable positions, including annual and sick time off and paid holidays Retirement savings options Employee discounts, including tickets to many Orlando attractions Tickets to UCF sporting events Education assistance To learn more about UCF and the Knights, visit our websites at ucf.edu and ucfknights.com.

Job Description Currency Exchange International (CXI) is a Financial Services and Technology Provider based in Orlando, Florida. Currency Exchange International, Corp. is a publicly traded company on the Toronto Stock Exchange (CXI) and OTC (CURN). CXI provides a wide range of foreign exchange services to customers in both the United States and in Canada. CXI's primary business channels to service customers are through its company-owned branch locations and foreign exchange partnerships with financial institutions and corporations. CXI has been providing global payment solutions for clients that span wide-ranging industries. As one of North America's leading foreign exchange wholesalers, CXI can provide personalized and efficient service, competitive rates, as well as a number of settlement options. Visit our website to learn more about life at CXI: *************************************** Our Value Statement: We help our clients identify and create foreign exchange solutions, delivering a best practices approach through unparalleled customer service and integrated technology to create significant financial and operational efficiencies. Our Values: Customer First - We earn the right to be our clients' first choice. Integrity - We hold ourselves to the highest standard to build trust. Collaborative - We always win as a team. Innovative - We find new methods to deliver change and advance technology to the industry. Passionate - We are driven to be the best in class. Currency Exchange International is looking for a proactive, results-driven, and organized professional to the join the team as an IT Help Desk Technician at our office in Orlando, FL! Essential Functions: Assisting with local helpdesk issues Responding to help requests from remote branch locations and offices including the use of remote access tools and troubleshooting with end-users over the phone or messenger Thoroughly documenting completed work using the company ticketing system Hands-on work for various cabling or installation purposes within the office, which may require climbing a ladder and using basic tools Provide on-call support to office users during some off-hours Knowledge in the following areas are necessary: Strong knowledge of Windows 7, 8.1, 10, Server 2008, Server 2008 R2, Server 2012 R2 and various administrative tasks Experience with remote access software such as Screenconnect, Teamviewer, or Remote Desktop Troubleshooting Windows installation issues including drivers, printers, scanners, and other software Formatting and installing Windows Operating Systems, either manually or via mass-imaging technologies, like MDT Using a ticketing system for prioritizing and documenting progress on issues and projects within the company and department Familiar with patch management and asset inventory technologies and methodology Proficiency with OS-native or OS-agnostic programming languages to be used for scripting automated tasks Cutting and terminating Ethernet patch cables Enthusiasm and a genuine interest in technology Competencies: Action Oriented Functional Skills Situational Adaptability Effective Communication Optimizes Work Processes Nimble Learning Required Education and Experience: Experience in a PC/local area network support environment. Strong technical knowledge of PCs, laptops, printers, and peripheral hardware devices. Strong working knowledge of Windows, Microsoft Office, MS-DOS, communications software, virus protection, and diagnostic software. Ability to diagnose and resolve onsite and remote PC related computing problems. Benefits: Commuter Reimbursement - CXI will pay the driving toll, bus or metro cost in and out of work Holiday Pay - 11 days of paid designated holidays annually Vacation Pay - 10 days of paid vacation time off annually Sick/Personal Days - 5 days of paid sick/personal time off annually 401K Plan - Company matches at 5% Health/Dental/Vision - 60% payment of the Health/Dental/Vision Insurance premiums Short and Long-Term Disability - Plan premiums are fully covered by CXI Currency Exchange International is committed to providing a fair and inclusive interview process for all candidates. We invite and support applications from individuals with disabilities. Accommodations are readily available upon request to ensure that candidates can fully participate in every stage of the selection process.

Smart has provided quality support to the themed entertainment industry. We specialize in new attractions, renovations, upgrades, scheduled maintenance, and project management. Job Description We are seeking a hard-working and reliable Skilled Contract Technician to join our team. You will participate in a variety of theme park and construction projects and follow plans and instructions from the site supervisor. Although experience isn't essential, you will have to be physically fit and a fast learner. To be successful in this position, you will work well as part of a team, enjoy working outdoors, and be able to perform strenuous physical tasks. Responsibilities: · Preparing job sites, materials, and tools · Maintenance installation and support · Use construction and maintenance tools and equipment to complete daily tasks · Loading and unloading of materials, tools, and equipment · Removing debris, garbage, and dangerous materials from sites · Follow instructions from supervisors to perform manual labor tasks · Put together and take apart temporary structures · Follow instruction from Smart Lead & Supervisors · Perform site clean-up. · Other duties as assigned Qualifications Perform necessary tasks in a safe manner Must have reliable transportation Ability to multi-task/cross train with-in various departments Able to physically handle all cleaning tasks, driving tasks and all tasks required Reliable Must be able to stand and walk entire shift for the general labor position Drive to excel and grow within the company is a plus Ability to lift up to 50 lbs 18 Years or older; Must have PPE, and steel toed boots (these can be provided) Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description Role Description: The ITS (Intelligent Transportation Systems) Technician is responsible for the installation, maintenance, and troubleshooting of low-voltage systems and equipment related to transportation infrastructure. This includes systems like traffic signals, dynamic message signs (DMS), cameras, sensors, and other related technologies used in traffic management and public safety. The technician will work closely with project managers, engineers, and other team members to ensure systems are installed and maintained to the highest standards. Responsibilities: 1. Installation & Setup: Install and configure low-voltage systems such as traffic control systems, surveillance cameras, sensors, and communication equipment. Mount and secure devices, wiring, and components in accordance with safety standards. Ensure systems are properly connected, calibrated, and operational. 2. Maintenance & Troubleshooting: Perform routine inspections, maintenance, and repairs on ITS systems to ensure optimal functionality. Diagnose and troubleshoot electrical and mechanical issues with low-voltage systems, components, and wiring. Respond to service calls and emergency repairs in a timely and efficient manner. 3. System Testing & Calibration: Conduct tests to ensure systems are functioning according to specifications. Calibrate and fine-tune systems to optimize performance. Perform software and hardware updates as required. 4. Documentation & Reporting: Maintain accurate records of installations, maintenance activities, repairs, and system configurations. Provide reports on project progress, maintenance schedules, and system performance. Document any system malfunctions and repairs made. 5. Compliance & Safety: Follow all relevant safety procedures and codes while working on low-voltage systems. Ensure all work complies with local, state, and national electrical codes and regulations. Maintain a clean and organized work area, ensuring safe handling of equipment. Qualifications: High school diploma or equivalent (Associate's degree or technical certification in a related field preferred). Proven experience with low-voltage systems, electrical systems, or ITS technologies. Knowledge of traffic control systems, surveillance systems, sensors, and other related equipment. Familiarity with relevant electrical codes and safety standards. Ability to read and understand blueprints, wiring diagrams, and technical manuals. Strong troubleshooting and problem-solving skills. Good communication skills and ability to work as part of a team. Valid driver's license (for traveling between job sites). Why us: Competitive salary and benefits package including 401k matching; medical, dental, and vision insurance; company paid life insurance; company paid time off; company paid holidays; etc. Opportunities for professional growth and development. Chance to work on exciting and impactful projects. A commitment to safety and innovation. Supportive and experienced leadership team. Traffic Management Solutions is an Equal Opportunity Employer by both policy and practice. We encourage candidates from all backgrounds to apply. It is the intent of Traffic Management Solutions employment and personnel practices to conform to all Federal, State and local laws and regulations regarding non-discrimination.

Job Description Job Title: AV & IT Commissioning Lead Technician Salary: $30-$40 per hour Position Type: Full Time (Permanent hire) Industry: Audio Visual and Information Technology Summary The AV/IT Commissioning Lead Technician ensures AV systems are fully operational, tested and meet performance specifications before handover to the client. This role performs installation, programming, system testing, and troubleshooting to ensure seamless functionality. Reports to Installation Manager. Key Responsibilities Lead, coordinate and prioritize project related tasks on a daily basis. Configure and/or program control systems, digital signal processors (DSPs), audio mixers and any other specialty devices used in the system design. Install and maintain AV/IT systems including racks, display devices, projectors, camera systems, video teleconferencing systems (VTC), microphones and speakers. Conduct final system testing, calibration, and quality assurance checks before project completion Troubleshoot and resolve performance issues in AVIT system configurations Provide daily job progress reports to the Installation Manager Provide training and documentation to end-users for system operation Work closely with engineers and field technicians to implement the system as specified in the engineering documentation. Maintain redline documents, and system configuration to be updated for final customer deliverables package. Maintain any other detailed commissioning reports and compliance documentation as needed. Support service and maintenance department on an as-needed basis Stay informed on firmware updates and best practices in system commissioning Required Qualifications: 10+ years of AV installation experience 3 - 5 years of AV commissioning and system testing experience Strong understanding of AV signal processing, networking, and control system programming CTS, CTS-I or equivalent certification preferred High level of experience with DSPs, control systems, and network audio/video distribution technologies Excellent analytical and troubleshooting skills Great communications ability to clarify and meet customer expectations Benefits Flexible 9/80 work schedule with every other Friday off Health, Dental and Vision Insurance Simple IRA with company match Paid Time Off Paid Holidays Employee Incentive Plan based upon KPI performance Comprehensive training programs

Job Description This position will collaborate with the Information Systems (IS) staff to provide technical assistance to clients who require support using customer hardware and software in accordance with the formal, sociotechnical, and organizational process components of information systems. This position will treat and respond to end-users as with a customer service orientation and will report activity to IS Manager, Engineering Manager and CFO. Key Responsibilities: Diagnose and resolve system incidents, problems, and events reported by customers. Troubleshoot system hardware and software and generate reports as required Perform account reconciliations to resolve discrepancies. Install and configure hardware, software, and peripheral equipment in accordance with business requirements for new and current system operators. Contribute to new employee onboarding or employee transfers and initiate orders for new equipment. In conjunction with HR Assist in the preparation of financial reports related to accounts receivable. Administer accounts, network access and rights, to approved equipment and systems. Diligently monitor and report client-level computer system performance and user trends. Log, coordinate, prioritize and schedule support requests alongside department resources and regular activities. Demonstrate access to network and other technological peripherals (i.e. shared scanners and printers) for new and current system operators. Collaborate internally with HR and Network Operations departments, as well as externally with vendors (i.e. internet service providers, telephone service providers, etc.). Keep logs of user issues and track completion. Escalate incidents, problems, and events IS Manager for prioritization directives Qualifications: Customer Service Experience Excellent Communication Skills Incident and Information Management Information Assurance Infrastructure Design Policy and Procedure Administration Information System Administration, Testing and Evaluation Problem Resolution Core cybersecurity principles and operation of computers and Microsoft Office. IT system operation, maintenance, and security needed to keep equipment functioning properly. Organizational security policies and industry best practices for service desk. Network security and computer networking methods, concepts, and protocols. Expertise in successfully identifying the solutions to less frequent and more complex system problems. Proficiency in conducting research for troubleshooting novel client-level problems. Proficiency in identifying degradation of system performance causes and initiating appropriate mitigation measures. Proficiency in configuring and validating network workstations and peripheral devices in accordance with business constraints and needs. Cyber threats, vulnerabilities, and specific operational impacts of cybersecurity lapses. Expertise in physical computer elements and operational design, including the functions of various components and peripheral devices. Proficiency in using the proper tools for repairing software, hardware, and peripheral system equipment. Ability to accurately depict incidents, problems, and events in the trouble ticketing system. Knowledge of best practices used for recording and querying and incidents, problems, and events that are reported. Remote access processes, tools, and proficiency related to customer assistance. Electronic devices. Knowledge of systems administration core concepts. Requirements: AA degree or Vocational certificate in computer-related field with two years' proven experience in computer network administration and maintenance. OR High school diploma with three years' proven relevant experience. Physical Requirements: Capable of striking keys on a computer keyboard and using a computer mouse. Lifting up to 25 lbs. Viewing computer monitor displays. Answering phones. Seated for long periods of time. Equipment to be Used: Computer, peripherals, printers, office equipment. Note Duties and skills required for this position are general and describe the principal functions, level of knowledge and skills required of this job. You should not consider it an all-inclusive listing of work requirements. You may be asked to perform other duties as assigned, including work in other functional areas. Willingness to contribute in such a manner is taken into consideration in job candidacy, transfer, and performance appraisal. “U.S. Persons" Only: A requirement of this position is access to information that is subject to U.S. export controls under the U.S. International Traffic in Arms Regulations ("ITAR"). Accordingly, the company will consider only "U.S. Persons" for this position. A "U.S. Person" includes (a) U.S. citizens or nationals; (b) U.S. lawful permanent residents (i.e., "green card" holders); (c) persons granted refugee status; or (d) persons granted asylum in the United States. This information is collected solely for purposes of complying with U.S. export control requirements and will not be used to unlawfully discriminate in the hiring process.

This is Priya Sharma from 360 IT Professionals Inc. and we are Staffing Specialist working directly with all US States and Local and Commercial clients. We are known for our IT Services, Mobile development, Web development and Cloud computing and working with clients to deliver high-performance results. Job Description Requirement Must have experience with Windows10 FLVS is seeking one (1) resource to provide desktop technical support for our Infrastructure Services team. The Infrastructure Services Team requires a technical resource to provide dedicated Tier 2 support for our Laptop Refresh project. The ideal candidate has experience with Windows 10 laptop provisioning workflows, Windows application setup and configuration, setup and troubleshooting of computer peripherals, and provides excellent customer service. The resource will augment existing staff and may or may not be assigned project specific duties. The candidate is expected to meet all due dates and provide all deliverables in accordance with FLVS standards. The resource duties will be assigned by FLVS staff in accordance with the needs of the team. Any content developed and/or delivered for these services shall remain solely owned by FLVS. Additional Information Kindly share your resume to priya.sharma@_360itpro.com or call me on 510-254-33-00 Ext. 130

We are looking for an eCommerce Specialist-Internet Help Desk! In this role, you will assist Guests with their digital experience through the website and in the My Disney Experience application. This is an hourly position in an inbound contact center located at Disney Central in Orlando, Florida. The eCommerce Specialist-Internet Help Desk will attend a paid training class where you will participate in multiple performance assessments. The operating hours of Disney Central are Sunday through Saturday, 05:45 a.m. -12:15 a.m. The starting pay rate for this position is $20.10 per hour

The IT Help Desk technician II is a hands-on role that requires an excellent communicator who can use their own initiative to work as a team or independently. The candidate will be responsible for supporting 300+ users both on-site and remotely in a fast-paced environment within a team of skilled IT professionals. The ideal candidate will be highly motivated and have a basic understanding of networking and servers as well as a thorough understanding of desktop and application support. This is a dynamic support role with growth potential where pro-activity, documentation skills, compliance, and a solution-driven mindset are required. This position is frequently the "face of IT" within the organization and needs to convey an attitude of caring and competence in all interactions. This role offers an individual with the basic skills the opportunity to expand their knowledge into all aspects of core IT administration, networking, and innovation. - Acts as a front-line interface to users, accepting requests for technical assistance and resolving routine computing problems. - Responds to user requests for service in a prompt, friendly, and customer service-oriented manner. - Provide Helpdesk coverage and log, prioritize, categorize, and document all phone and email requests received by the Helpdesk system. - Troubleshoot, diagnose, and resolve technical support issues for users, communicate status and follow through to completion. - Monitor, report, and respond accordingly to all systems alerts from the Monitoring System - Follow procedures to assign and escalate complex calls to the appropriate internal or third-party technical support person. - Provide hardware, software, telecom, printing, audio-visual, and network support to users and external clients as necessary. - Setup, deploy, and troubleshoot user endpoint devices, printers, and other PC hardware and peripherals. Knowledge of imaging technologies such as Microsoft Intune, Deployment Toolkit, and RMM tools is a plus. - Provide Basic (Level 1) support, troubleshooting, and problem-solving on a local area network (LAN) and on a wide area network (WAN) using standard network troubleshooting techniques and tools. - Provide basic telecommunications support for phone and voicemail utilizing MS Teams - Install, configure, maintain, troubleshoot, and resolve problems related to a wide variety of applications and other software. - Maintain an accurate inventory of all IT Equipment within the Helpdesk's Asset Management System. - Acts in a consultative role to end-users by providing recommendations regarding hardware, software, processes, etc., to enhance productivity and efficiency. - Assists in training of basic systems for new and current users when necessary. - Create new user access/login accounts as well as remove user files/access from network upon user separation. - Provide project support to Senior IT Operations technical staff as appropriate. - Manage individual projects as assigned, including planning, timelines, status updates, milestones, and completion of objectives. - Write essential documentation on procedures, troubleshooting steps and solutions including user guidelines for KB publication. - Provide rotating, on-call services for after-hours and weekend coverage. - Provide rotating, on-site weekend coverage. - Stay current on all affiliate technologies required for end-user support issues. - Perform other duties and responsibilities as assigned. This may include performance of duties not directly indicated in the job description. - Must maintain confidentiality. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: **************************************************** Skills and Requirements - BA/BS degree in information technology or computer science or related field or 5 Years of job-related experience in directly supporting end users, customer support, computer operations, system administration or another related area. - Experience working in an Active Directory and Microsoft Cloud environments, working with Windows/AD, O365, Entra ID, OneDrive, Microsoft Teams, MS Defender suite and Intune. - Experience with Apple products such as iPad, MacBook, and Apple Operating Systems. - Experience with iOS and Android-based products. - Experience working in a networking environment. - CompTIA Security + or higher, or ability to achieve certification within 90 days. Licenses / Certification Required: - Possess a valid Florida Driver's License. - Able to secure a Transportation Worker Identification Credential (TWIC). Physical Requirement - Tasks involve the ability to exert light physical effort in sedentary to light work. - May involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (20-50 pounds). Environmental Requirements - Degree of flexibility and are likely to require evening/weekend work and participation in an on-call rotation - Office Environment - with the ability to travel to and from other offices/buildings. - Microsoft Certified Desktop Support Technician (MCDST), preferred. - Microsoft Certified System Administrator (MCSA), preferred.

is on site in Ocala, FL. McLane promotes earning, learning, and living a great life. We are a team, and we want to work with you. So, here's the details\: Day 1 Benefits available\: company paid life and AD&D insurance and Employee Assistance Program (EAP). Generous benefits available on your 60th day\: medical, dental, and vision insurance, FSA/HSA and company-paid life insurance. Get paid early. Get paid fast. 401(k) Profit Sharing Plan after 90 days. Paid holidays, vacation time, parental leave, tuition assistance, and more! DUTIES OF POSITION: · Provides systems analysis, support, inventory and installation of all McLane Company, Inc. hardware and software at McLane DC. Maintains documentation of all installation guidelines, and support processes. · Provides technical support which includes all computers, laptops, servers, data network equipment, and printers at McLane Co. Centers. · Responsible for the installation and support of the uninterrupted power supply, security camera systems, and badge access systems with additional technical assistance from the Home Office. · Resolve Microsoft Windows operating systems and Microsoft Office products related issues with assistance/direction from Home Office teams. · Resolve hardware issues with computers, printers, and hand wireless devices with assistance/direction from Home Office teams. · Resolve label printer issues. · Provide installation and/or upgrades of new hardware and software to the client environment, including computers, laptops, servers, data network equipment, and printers with precise directions from infrastructure team. · Provide installation of computers, and peripheral equipment due to upgrades, new purchases, teammate moves or hardware failures. · Provide technical support on enhancements of PC hardware, software, printers, security badge access systems, security camera systems and LAN/WAN at the division. · Follow detailed instructions for adding devices to the wireless network. · Provide consultation or advice from Home Office team to an individual or management about the technical issues the business is experiencing. · Consult with end users and management teams to determine hardware, software or system functional specifications. · Provide consultation or advice with the assistance from the Home Office teams to management regarding technical issues. · Collaborate with Home Office Network Team to maintain a stable network environment. · Coordinate preventative maintenance on the uninterrupted power supply (UPS). Schedule battery and system replacements with UPS vendor. · Work with security camera vendor for installation and maintenance. · Collaborate with onsite People Department for changes to access groups and levels within the badge access system. · Perform hardware and software inventories. · Provide written and verbal communication to business and IT management on the resolution of technical issues. · Update all divisional issues in JIRA. · Establish and maintain communication with the customer and management teams. · Assist the center with the creation of the Automation Systems restoration plan. · Monitor and communicate accurate downtime the division is experiencing during an outage. MINIMUM SKILLS AND QUALIFICATION REQUIREMENTS: A teammate in this position must have · Minimum 3 years experience in IT in a Windows environment · Knowledge of Cisco networking language and equipment · Ability to make a network patch cable from instructions provided · Ability to follow instructions on paper or commands via a phone conference during the installation/deployment of hardware or software or while resolving a hardware or software problem WORKING CONDITIONS: · Warehouse environment · Office environment Candidates may be subject to a background check and drug screen, in accordance with applicable laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

This position is responsible for providing technical support for desktop hardware and software to end users, as well as assisting with the installation and configuration of new systems. The role requires maintaining positive, professional, and collaborative relationships with colleagues, guests, clients, donors, and partners. As the first point of contact for users seeking technical assistance by phone, email, chat, or through the ticketing system. Respond to support requests, resolve incidents in a timely and efficient manner, document all troubleshooting steps and solutions, and escalate complex issues to senior IT staff when necessary. ESSENTIAL JOB FUNCTIONS/RESPONSIBILITIES Record, track, and document support requests in the help desk ticketing system. Assist in the installation and maintenance of all workstations, printers, and peripherals. Troubleshoot desktop hardware/software (MacOS/Windows). Deliver both remote and onsite troubleshooting support for multiple systems. Diagnose and resolve issues with network hardware and wireless connectivity Installation of new software and necessary service support. Perform operating system updates, upgrades and patches as needed. Provide support for printing and copying equipment Provide support during Events and Performances. Assist with network wiring and technical setup for events, board conferences, and executive-level meetings. Responsible for maintaining accurate inventory levels and an organized work environment Follow and support all operational policies and procedures. Assimilate into the arts center culture through understanding, supporting and demonstrating the core values. Ability to manage time, prioritize tasks, and work independently or as part of a team. Provide real-time guidance to users, ensuring clear communication and a positive support experience. Maintain a customer-focused attitude with strong communication and professionalism. Ability to multitask, prioritize workload, and stay organized in a fast-paced environment. Able to remain calm under pressure. Ability to work effectively with internal and external customers, some of whom will require high levels of patience, tact, and diplomacy. Maintain Dr. Phillips Center standards of customer service at all times. Able to effectively communicate in English in both written and oral forms. Other duties as assigned. Knowledge and Experience Actively pursuing a technical or associate's degree in a related field; or, in lieu of a degree, at least one year of technical support experience with CompTIA A+, Net+, or comparable certifications; or an equivalent combination of education and experience.2+ years utilizing MS Excel, MS PowerPoint, and SharePoint. Basic knowledge of IT systems and concepts including OSI Layer Model, TCP/IP networking, Information security concepts, workstation management. Skilled in diagnosing and resolving issues related to wireless network performance and connectivity. Experience with Windows/MacOS/Android/iOS troubleshooting Must have a working knowledge of the Apple operating system and Apple software Familiarity with the Windows operating system and baseline level functions Must be able to troubleshoot common computer issues (Internet connectivity, basic computer set-up, customization and preferences, software installation, various web browsers, etc.) Working knowledge of other software is preferred (Microsoft Office suite, Adobe suite, etc.) Basic knowledge of server hardware models and hardware monitoring tools. Basic knowledge of storage, database, networking, and server technologies. Special Conditions of employment This position requires the ability to work a variable schedule, evenings, weekends, and holidays to meet operational needs.

Details: Who we are Stefanini is a full service global provider of offshore, onshore and nearshore IT services, including application development and outsourcing services, IT infrastructure outsourcing (help desk support and desktop services), systems integration, consulting and strategic staffing to Fortune 1000 enterprises around the world. We have over 25,000 employees across 77 offices in 40 countries across the Americas, Europe, Africa, Australia, and Asia. What will you do? Provide hardware/software support services to onsite client including break/fix Implement virus detection and eradication procedures Diagnose end-user system failures and implement repair solutions Diagnose printer and other peripheral devise failures and implement repair solutions Troubleshoot network devices in order to ensure connectivity from the PC to the Network Provide hardware/software support services to onsite client including break/fix Implement virus detection and eradication procedures Diagnose end-user system failures and implement repair solutions Diagnose printer and other peripheral devise failures and implement repair solutions Troubleshoot network devices in order to ensure connectivity from the PC to the Network What you'll get Work with brilliant minds, often within a global capacity; Comprehensive Benefits package that includes 401(k), paid time off, tuition reimbursement, medical, dental and vision insurance, and much more; Opportunity to participate in professional development eLearning programs within the Stefanini University and LinkedIn Learning, and other virtual trainings as well. Why we're different Brazilian and privately owned company; Agility, flexibility, and innovation are in our DNA; Flat organizational structure which enables faster communication and decision making. Details: Requirements 1 year onsite or helpdesk support or equivalent experience Excellent troubleshooting capability Ability to maintain composure while handling challenging, dynamic, rapid-response support Experience with Microsoft Office/ Office 365 suite Ability to walk, bend, stand for prolonged periods of time, and lift equipment up to 50 pounds Maintain neat and professional work area and appearance in compliance with site policies Demonstrate a high level of professionalism and strong personal interaction skills High School Diploma or equivalent Maintain valid driver"s license Ability to pass standard panel drug screening and background check Adhere to assigned shift schedule

Years' Experience: 2+ years professional experience Education: Bachelor's Degree required Clearance: Applicants must be able to obtain and maintain a Secret security clearance. United States Citizenship is required as part of the eligibility criteria to be able to obtain this type of security clearance. Key Skills: Customer service focused with ability to provide accurate, timely, and professional resolution on all supported issues. Ability to diagnose and resolve technical issues and escalate when appropriate. Understand and utilize ITIL processes (Incident, Problem, Change, etc.) and how they are used in a corporate environment. Responsibilities Answers specific questions about installation, operation, configuration, customization and usage of assigned products. Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct common failures. Escalates complex problems to senior level contract support team members. Level II knowledge of hardware and/or software products required. Experience with the access control processes and systems of ICAM (Identity, Credential, and access management). Knowledge of cloud based containerized environments. Typically involves use of problem management database and help desk system. Must have strong communications skills and be able to communicate technical issues effectively. Experience with NIPR environments. Sound understanding of Information Management and Cyber Security related processes and requirements (AR 25-2, NIST 8500.2, NIST SP 800-53/A, and NIST SP 37/A). Experience with course management software Moodle is a plus. Experience with Devops software Gitlab is a plus. Experience with AWS (Amazon Web Services) cloud environment is a plus. Other duties as assigned. Qualifications Must have or be able to obtain a Security clearance required up to Top Secret. Minimum of 5 years of experience as a Helpdesk Specialist with at least 2 years in multi-server environments, customer service experience, or equivalent training and experience. Must be customer service oriented. Excellent verbal and written communication skills. About Sparibis Sparibis LLC is a professional solution firm that Clients rely on to access the best talent to drive their business success. Sparibis is an equal opportunity employer that values diversity at all levels. All individuals, regardless of personal characteristics, are encouraged to apply.

Responsibilities The IT Support Technician I is responsible for providing in-person IT support for both regional office employees and local construction jobsite teams. This role is the first point of contact for on-site technical issues that require hands-on assistance. Working closely with the IT Service Desk, and IT Field Service Technicians, this person will ensure efficient resolution of issues, delegating remote tasks to the Service Desk and handling on-site matters directly. The ideal candidate will be on the front lines of our commitment to exceptional service. Key Responsibilities: * Primary Contact: Act as the first point of contact for employees seeking technical assistance in person, by phone, or via email. * In-Person Support: Provide direct technical assistance in regional offices and on construction jobsites, focusing on issues that require on-site intervention. * IT Liaison: Collaborate with the IT Service Desk to escalate and delegate remotely resolvable issues, maintaining clear communication with end-users through the full life of the request. * Onboarding Support: Work with HR and hiring managers to ensure new employees have all required IT equipment and systems access prior to onboarding. * Computer Asset Management: Support our asset management processes, including procurement, deployment, technical support, and retirement of IT equipment. * Systems Maintenance: Participate in quarterly IT systems maintenance to ensure that regional offices and jobsites remain fully operational and ready for use after maintenance activities are complete. * Knowledge Management: Create and update knowledge articles on troubleshooting steps and processes for both end-users and IT staff. * Ticket Management: Update, escalate, and resolve IT support tickets in the service desk system, ensuring accurate documentation. * Network Support: Work with IT teams to maintain network infrastructure in both office and jobsite environments, ensuring reliable connectivity and support. * Field Services Support: Assist with network setup on jobsites and collaborate with project leadership and service providers to secure stable internet connections. * AV Support: Serve as the primary contact for office and field office AV support, ensuring effective operation and maintenance of AV systems. Education - Skills - Knowledge - Qualifications & Experience * Bachelor's degree in MIS, IT, or related field required. * 1-5 years of experience in desktop and network support, with expertise in Microsoft and Windows environments. * Demonstrated experience in a customer-focused IT support role. * Proficiency with Windows OS, Microsoft Office, and mobile devices (iPads, iPhones) preferred. * Familiarity with asset management, networking, and AV technology in office and field settings is preferred. * Reliable transportation for travel between office and jobsite locations as needed (up to 20%) required. Skills and Attributes: * Strong sense of fulfillment through serving others, with a commitment to customer satisfaction. * Excellent written and verbal communication skills; able to simplify technical details for non-technical users. * Prioritizes collaboration and team relationships, recognizing success depends on others. Fosters connections through in-person interactions like team-building and shared events and is open to stepping out of their comfort zone to strengthen the team. * Demonstrates professionalism and resilience, staying calm and focused under pressure. * Strong organizational skills and ability to prioritize tasks to meet deadlines. * Self-motivated, proactive, and eager to learn, with a commitment to continuous improvement. Our Vision in IT: We are committed to being business partners dedicated to exceptional service and building technology solutions for our future. Join us in shaping the future of workplace technology, delivering outstanding support, and contributing to our shared success. The above description covers the principal duties and responsibilities of the job. The description shall not, however, be construed as a complete listing of all miscellaneous, incidental, or similar duties which may be required from day-to-day. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.