Remote support technician jobs in New Orleans, LA - 150 jobs
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Information Systems Technician
Computer Field Tech Position- Harahan/New Orleans, LA
BC Tech Pro 4.2
Remote support technician job in New Orleans, LA
This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you.
Job Details
This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket.
You will be completing hardware part replacements for Dell and Lenovo warranty services.
Pay period -every Friday after the first week of completing tickets.
You must have a reliable form of transportation to run these calls.
You must have access to a computer and the internet to log onto your portal.
Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls.
You will be responsible for contacting your customers and confirming a window to go onsite to complete the service.
Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.
$35 hourly 60d+ ago
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IT Support Specialist
Bellwether Technology
Remote support technician job in New Orleans, LA
Bellwether is an established IT managed service provider located in the New Orleans area, serving businesses of all sizes and industries for over 40 years. We deliver strategic IT support to help our clients operate efficiently and grow with confidence. Our employee-centric culture is the heart of our success and has led to Bellwether being consistently named a “Top Workplace" by
The Times-Picayune
for seven years straight. We are especially proud of this recognition as it's based on feedback from our own team.
We are seeking a proactive and customer-focused Technical Support agent to join our team. This role involves a mix of onsite client support and field deployments. The ideal candidate is a skilled troubleshooter with strong interpersonal skills who enjoys solving problems and working collaboratively in a fast-paced environment.
Essential Duties and Responsibilities:
Provide technical support and assistance for incoming incidents and requests related to computer hardware and applications. Solve issues such as desktop/laptop setups, peripheral maintenance, networked printer configurations, line-of-business software problems, general printer repairs, and more.
Manage deployment for enterprise-level workstations and tablets.
Create and monitor progress for each service ticket and escalate as necessary to team members, vendors and/or 3rd party technical support providers.
Work with users to clarify information and set proper expectations.
Report client or quality concerns to management.
Active Directory user management.
Collaborate with team members to support client needs and service delivery goals.
Other responsibilities as assigned.
Requirements:
Minimum 1 year of experience in a technical support or IT help desk role (internship or volunteer experience accepted).
Working knowledge of Microsoft Windows desktop operating systems and Microsoft Office suite.
At least one active certification is preferred (e.g., CompTIA A+, Network+, Security+)
Strong written and verbal communication skills, including the ability to explain technical concepts clearly to non-technical users over the phone and in writing.
Ability to lift and transport computers and IT equipment as needed
Valid driver's license, reliable transportation, and willingness to travel to client sites within the region.
Ability to prioritize tasks and manage time effectively.
Team-oriented mindset and customer-first attitude.
Completion of some college coursework in IT, computer science, or a related field (degree preferred).
Beneficial Knowledge:
Experience with current versions of Windows Server.
Knowledge of networking technologies, such as routers and switches, LAN/WAN protocols (including Ethernet), and VPN/RDP protocols, is a plus.
Compensation & Benefits:
Competitive salary and performance-based bonuses
Medical, dental, and vision insurance
401(k) plan with company match
Paid vacation, sick leave, and holidays
Certification and mileage reimbursement
Professional development opportunities and company-sponsored events
Friendly, business-casual work environment
Additional Information:
This position may require lifting equipment up to 50 lbs., prolonged periods of standing or sitting, and travel to and from client sites.
Candidates must be legally authorized to work in the United States at the time of application and throughout the duration of employment. Sponsorship is not available for this position.
Bellwether is an Equal Opportunity Employer. We value diversity and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
$42k-70k yearly est. 60d+ ago
Help Desk Technician
Legends Global
Remote support technician job in New Orleans, LA
Help Desk Technician
DEPARTMENT: IT
REPORTS TO: IT Manager
FLSA STATUS: Hourly/Non-Exempt
ASM Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for a Help Desk Technician for ASM Global/Caesars Superdome | Smoothie King Center | Champions Square.
Essential Duties and Responsibilities
Load various software updates
Provide maintenance on various computer hardware
Maintain organization and cleanliness in the operations room
Track inventory of computer-related supplies
Answer Help Desk Calls professionally and courtesily
All other duties as assigned
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must successfully pass a criminal background check
Must be at least 18 years of age
Detailed knowledge of Microsoft workstation operation systems
Excellent problem-solving skills, including the use of remote management systems
Able to work days, nights, weekends, and holidays as needed
Education and/or Experience
High School Diploma or equivalent, college preferred
1-3 years of working experience within PC support
Extensive experience installing, maintaining, and upgrading Microsoft applications
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and hear. This position may require work inside or outside of the building, as needed by events.
Note
The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
$42k-70k yearly est. Auto-Apply 60d+ ago
Dynamic PC Support Techician
Worldwide Techservices Open 4.4
Remote support technician job in New Orleans, LA
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent and 0-2 years of relevant experience
Previous customer service experience is a plus
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver's License and reliable transportation with valid registration and adequate insurance
Skills:
Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs
Must own a basic repair tool kit
$36k-49k yearly est. 60d+ ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Remote support technician job in New Orleans, LA
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$32k-44k yearly est. 41d ago
Desktop Support Technician
Nuaxis Innovations 3.9
Remote support technician job in New Orleans, LA
\# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT company on a mission to make customer experience (CX) the center of every government solution.** **Technology is our Passion. People are our Purpose.** Grow with us! As a growing business, every NuAxis Innovations employee impacts the success and direction of this company. We all share a true passion for technology and enjoy working together to develop solutions, share ideas, and exchange knowledge. At NuAxis Innovations, we celebrate diversity and the unique perspective each team member brings to his/her job, team, and community. We are currently seeking a talented and motivated **Desktop SupportTechnician** for a Full-Time position.
**Job Summary:**
The Desktop SupportTechnician will provide on-site client hardware and software desk-side support and remote client-side support for teleworkers, ensuring minimum user downtime.
**Essential Functions:**
+ Client technologies include Microsoft Windows and iOS operating systems.
+ Interface with government staff responsible for maintaining the VTC schedules to ensure timely service delivery. Troubleshoot problems and issues with the service and perform corrective actions.
+ Perform lifecycle planning and technology refresh installation services for desktop and laptop computers across the enterprise. (Refresh installation services will be scheduled during task order performance by the Contracting Officer's Representative to specify the location(s), quantity, and timeline requirements of the refresh requirements.) Implement a standard methodology and provide and maintain installation standards and procedures (STIGS, images, etc.) that ensure properly configured systems; continuity of user operations; fully functional applications; and train users to successfully operate new systems and equipment.
+ Proactively maintain comprehensive images to ensure that all images contain current and up-to-date software applications, all applicable patches, and the latest drivers. Ensure that images comply with prevailing Federal and customer policies and requirements.
**Education:**
Associates Degree in a computer-related field, Bachelor's degree desired.
**Experience:**
At least 2 years of desktop and computer peripheral support/troubleshooting experience.
**Does this opportunity sound like a fit for you? If so, join our talent community and click to apply now!!**
**Our Profile:**
We are an IT company with a unique mission-to make people the center of every federal IT solution. Our technologists have always gone the extra mile to help our federal clients succeed. And over the years, we saw a growing disconnect in how federal IT initiatives were built and managed. Time after time, programs failed because the focus was on the tools and products and not the people using them. **Learn More** **.**
NuAxis is an Equal Opportunity Employer. Employment is contingent upon successful completion of a background investigation. Learn More (**************************** about our Benefits and Culture!
\#NAI #DICE
$39k-51k yearly est. 10d ago
IT Support Specialist
M S Rau 4.0
Remote support technician job in New Orleans, LA
Full-time Description
M.S. Rau is seeking a dedicated IT Support Specialist to join our dynamic team, ensuring robust technical support, system maintenance, and optimization to power our expanding infrastructure in a luxury retail environment. This full-time role offers the chance to make a meaningful impact by resolving technical challenges, enhancing user experiences, and driving operational excellence. Collaborate with seasoned IT professionals, lead innovative projects, and maintain a secure, efficient technology ecosystem while fostering a proactive, service-oriented culture that supports our prestigious brand's commitment to excellence.
Who We Are:
Located in the French Quarter for more than a century, M.S. Rau is an internationally recognized leader in rare and important antiques, fine art and jewelry. Our philosophy of ultimate client satisfaction has guided us for over a century, solidifying our commitment to building life-long relationships of trust with each client. Working here means you work for the best of the best while surrounded by some of the world's most fascinating and beautiful treasures.
Who You Are:
You have a strong work ethic, a desire to learn and a positive attitude. The expertise you will bring include:
Set up and install new hardware and software systems.
Diagnose and troubleshoot hardware and software issues.
Maintain hardware and software by conducting regular maintenance and updates.
Upgrade firmware, software, and outdated hardware systems.
Monitor and maintain security systems and install updates.
Provide technical support to users and resolve technical errors.
Prepare technical documents, such as error and maintenance reports.
Create user documents and provide training on new computer systems.
Manage and maintain the company's cellular plan.
Research technical solutions; implement solutions and provide documentation and training.
Manage and maintain access control systems.
Process new and exiting employees.
Requirements
Other skills you will bring to M.S. Rau:
Bachelor's degree in computer science, information technology, or related field OR 1+ years of experience as a computer technician or in a similar role.
Certified as a Microsoft Certified Professional.
Proficiency in computer operating systems, such as MS Windows and MAC OS.
Expert knowledge of computer systems, including desktops, cloud-based systems, networks, servers, and system maintenance.
Strong in performance tuning, debugging, and testing.
Excellent problem-solving and critical thinking skills.
Good written and verbal communication skills.
The ability to stay up to date with the latest advancements in hardware and software.
Must be organized, detailed oriented, thorough, self-motivated, disciplined, flexible, patient and possess spontaneous decision capabilities.
What We Offer:
Compensation and Hours
This is a full-time hourly position with a pay range of $28 to $32 per hour plus the potential to earn quarterly and annual bonuses. The position works Monday through Saturday, 8:30a.m. to 5:30p.m. Work will be performed on Saturdays and an off day may be taken between Monday and Friday at the employee's choosing. The intent is for the employee to provide Saturday help-desk coverage in the Gallery while maintaining a 40-hour work week. Overtime may be required depending on business needs.
Benefits
M.S. Rau offers a comprehensive and flexible benefits package that fits you and your family's needs. Benefits are focused on the health and wellness, financial well-being, and work-life balance of our employees. We offer:
Paid Time Off and Holidays
Medical, Dental and Vision
Life Insurance
Short- and Long-Term Disability
Critical Illness, Cancer, Accident and Hospital Indemnity Insurance
Flexible and Commuter Spending Accounts
Lifestyle Spending Account
Employee Assistance Program
Wellness Program
401k with match
On-site gym
Work Environment
This is primarily a sedentary office position with employees working in a controlled office environment. The employee regularly bends, reaches, pushes, and pulls when setting up computer stations. Moves within the building to install computer stations. The position uses a computer terminal to access, input and retrieve data. Finger dexterity is required to operate computer keyboard and calculator.
Other Duties
The preceding functions have been provided as examples of the types of work performed by employees assigned to this job classification. The omission of specific statements or duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.
EEO Statement
M S Rau provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, age (40 or older), national origin, marital status, handicap or disability (including pregnancy), perception of history of handicap or disability, ancestry, protected veteran status, sexual orientation, gender identity or expression, genetics, or any other characteristic protected by federal, state or local laws. Equal employment opportunity applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation, and training.
EEO is the Law links in
English
and
Spanish
.
$28-32 hourly 14d ago
Support Production Tech I
Zachry Group 4.5
Remote support technician job in Luling, LA
Responsibilities
Ensure production area is safe to work, productive and has required inventory
Maintain production machines and equipment
Ensure equipment and work floor is clean, safe, and well-maintained
Required Qualifications
Strong Communication skills
Ability to follow instructions
Good organization skills
Forklift experience
Familiar with documents, including but not limited to bill of lading and packing slips
Basic computer skills
Preferred Qualifications
Current Zachry or Zachry ROF'ed employee.
Knowledge of production
Problem Solving Skills
Physical Requirements
Employee will be required to adhere to large amounts of standing, walking, bending, squatting and lifting. Will talk and hear to communicate. Will use arms and hands to signal, grab, hold, turn, push, pull objects, materials, controls, and tools. May be required to lift, carry and move up to 50lbs. Will work at heights, climb ladders and stairways, work off platforms and man lifts, and may occasionally work out on an open structure using the appropriate fall protection requirements. Will be required to wear personal protective equipment (PPE) including but not limited to hard hat, safety glasses/goggles, ear plugs/muffs, masks/respirators, safety vests, gloves, and leather work boots.
$31k-64k yearly est. Auto-Apply 5d ago
Support Production Tech I
Zachry Holdings, Inc. 4.7
Remote support technician job in Luling, LA
Responsibilities * Ensure production area is safe to work, productive and has required inventory * Maintain production machines and equipment * Ensure equipment and work floor is clean, safe, and well-maintained Work Schedule: 12 Hour Rotating Days/Nights Swing Shift
Required Qualifications
* Strong Communication skills
* Ability to follow instructions
* Good organization skills
* Forklift experience
* Familiar with documents, including but not limited to bill of lading and packing slips
* Basic computer skills
Preferred Qualifications
* Current Zachry or Zachry ROF'd employee.
* Knowledge of production
* Problem Solving Skills
Physical Requirements
* Employee will be required to adhere to large amounts of standing, walking, bending, squatting and lifting. Will talk and hear to communicate. Will use arms and hands to signal, grab, hold, turn, push, pull objects, materials, controls, and tools. May be required to lift, carry and move up to 50lbs. Will work at heights, climb ladders and stairways, work off platforms and man lifts, and may occasionally work out on an open structure using the appropriate fall protection requirements. Will be required to wear personal protective equipment (PPE) including but not limited to hard hat, safety glasses/goggles, ear plugs/muffs, masks/respirators, safety vests, gloves, and leather work boots.
$32k-66k yearly est. Auto-Apply 4d ago
Information Technology
Vp 3.9
Remote support technician job in New Orleans, LA
Information Technology Careers Provide:
Competitive Pay and Benefits
Job Security and Stability
Global Impact and Purpose
Constant Innovation and Technology
Diverse Career Paths
Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector?
Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry.
Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving.
If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start.
Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!!
We encourage you to ask about their career placement program and success rates.
What's in it for you?
Evolving, innovative, and high demand industry.
Long term opportunities.
Accelerated Path to New Career.
Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time.
Industry Certifications Recognized by Employers.
A degree is not necessary to move into a career in Information Technology.
Courses are offered throughout the year to accommodate your schedule.
Classes are held in Tampa, Florida at an expanded 15 acre campus.
Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction
Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH)
Class size averages 15-20 students, with two cohorts per month
Our partner school proudly accepts GI Bill funds.
Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.
$44k-81k yearly est. Auto-Apply 60d+ ago
IT Field Support Technician
Cellular Sales 4.5
Remote support technician job in Mandeville, LA
Summary/Objective Works under general supervision of the IT Field Support Manager. Provides primary support of hardware and software solutions deployed in various retail locations. Expertise to resolve user problems presented from the National Operations Center or any other internal support teams. Provide excellent customer service to market through all channels of support.
Essential Functions
Answers, evaluates, and prioritizes service requests received (but not limited to) companies ticketing system, telephone, email, and in-person.
Assist with identifying problems and providing potential resolutions.
Coordinates with end user on behalf of other departments. Analyze the customers needs and follow approved processes and documentation to meet expected service levels.
Tracks issues using company approved ticketing system. Maintains historical records and related problem documentation.
Work alongside PMO, Asset Management or any other departments to update and maintain hardware and software standards.
Brainstorms with team members and SMEs to resolve more complex problems. Escalate issues to Staff Technician that require further technical assistance in resolution.
Regularly communicates with team and leadership of potential trends, significant problems and individual market requests.
Maintains up to date knowledge of company software, hardware and approved documented procedures.
Schedules preventative maintenance on company owned vehicle.
Escalate and schedules vendor services as necessary.
Installation and troubleshooting of WAN/LAN, Cat 6e cabling.
Manage and track inventory stockroom(s) for designated territory according to team standards.
Responsible for expense records and reports for company provided procurement card.
Competencies
Initiative: Spotting opportunities within a circle of influence; anticipating threats and acting on them; self-starting rather than waiting passively until the situation demands action.
Oral Communication: Shaping and expressing ideas and information in an effective manner.
Planning and Organizing: Setting priorities and defining actions, time, and resources needed to achieve predefined goals.
Problem Solving: Having the ability to identify problems and issues of varying complexities and to find effective solutions with few guidelines.
Teamwork: Working as a productive member of a cohesive group toward a common goal and contributing to team development and effective team dynamics.
Usage of Technical Expertise: Acquiring and applying technical and functional knowledge in one's own technological area of specialty.
Supervisory Responsibility
This position has no supervisory responsibilities.
Work Environment
This job is in a store/retail environment.
Physical Demands
Must be able to perform repetitious hand/eye movement. Must be able to sit for long periods of time. Must be able to stand for long periods of time. Must be able to lift to 75 lbs. Must be able to drive. Must be comfortable working on a 6-15ft ladder when necessary.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Position Type/Expected Hours of Work
This is a full-time position that requires On-call responsibilities. Days and hours of work are typically Monday through Friday, but will also include daytime non Monday through Friday, nights and weekends, rotating or changing shift, or retail schedule/hours.
Travel
30-60%
Required Education and Experience
HS diploma
Minimum 3 years verifiable technology support
Preferred Education and Experience
Two or four year degree
Industry certifications a plus
Understanding of ITIL
Additional Eligibility Qualifications (Knowledge, Skills, Abilities)
Ability to deal with stress and changing priorities.
Excellent organizational skills with the ability to work calmly under pressure, multi-task, and prioritize.
Excellent interpersonal skills with the ability to work both independently and as part of a team.
Strong troubleshooting skills
Must possess a valid US driver's license with a clean driving history for the past 3 years.
AAP/EEO Statement
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
$23-$31 an hour
#2024MG
$23-31 hourly Auto-Apply 38d ago
Intern/Co-op - Information Technology (Summer 2026)
Marathon Petroleum Corporation 4.1
Remote support technician job in Garyville, LA
An exciting career awaits you At MPC, we're committed to being a great place to work - one that welcomes new ideas, encourages diverse perspectives, develops our people, and fosters a collaborative team environment. Marathon Petroleum Company LP (MPC) offers internship and co-op opportunities to high-performing college students who want meaningful hands-on experiences in their fields of study. The following core values guide MPC's approach to doing business: Safety & Environmental Stewardship, Integrity, Respect, Inclusion, and Collaboration. Interns and co-ops work side by side with experienced professionals as contributing members of diverse work teams who create value for the company's shareholders. MPC believes that how we conduct our business is just as important as the bottom line.
Responsibilities:
A co-op/internship with MPC Information Technology can provide you the valued experience needed to work in today's competitive working environment while delivering efficient and innovative solutions.
MPC ITS offers a diverse set of opportunities which gives you exposure to different areas of our business. With the potential to have multiple sessions and opportunities, you will gain valuable real-world experience while enhancing your skill set in one or more of the following IT job positions:
Business Systems Analysis Intern:
Acts as a liaison between IT and business units for translating business requirements into the development, implementation, and enhancement of new and existing systems. Identifies and evaluates new IT capabilities to improve business outcomes while recommending and communicating appropriate solutions and/or enhancements to current systems. Develops and executes processes for creating, managing, and executing quality assurance for technology solutions. Manages and or coordinates incident management execution in collaboration with internal and external parties.
Cloud Engineering Intern:
Supports development and execution of cloud strategy within Marathon's existing IT infrastructure. Implements Marathon's cloud strategy from a technical perspective, including design, planning, integration, automation, maintenance, and support of cloud architecture. May work with stakeholders across Marathon to evaluate public and private cloud systems to identify and deliver appropriate solutions.
Cybersecurity Intern:
Evaluates, tests, monitors, and maintains information technology (IT) and operational technology (OT) cybersecurity policies and procedures. Ensures adherence to identity management processes and controls to meet specific cybersecurity standards. Identifies security risks and exposures (data, application, infrastructure, devices etc.) and suggests measures to prevent future incidents and improve cybersecurity. Employ techniques and procedures for conducting risk assessments and compliance audits for IT and OT. Investigates and remediates security incidents such as intrusion, frauds, attacks, or leaks. Determines potential cybersecurity threats, coordinates preventive actions across the network leveraging intelligence from multiple internal and external sources and cybersecurity technologies. Identifies threat actors and their techniques, tools, and processes to identify and mitigate cybersecurity risks.
Infrastructure Engineering & Operations Intern:
Interns will focus on either Platform Engineering or Operational Technology (OT) Engineering. Both roles support routine maintenance, performance testing, and basic troubleshooting of infrastructure systems to ensure optimal reliability. Responsibilities include assisting with system configuration, backup and recovery procedures, analyzing performance data, and documenting solutions. OT Engineering interns additionally support industrial control systems such as HMIs and PLCs, collaborating with engineers and business teams to meet operational and technical requirements.
Software Development Intern:
Interns will focus on either Software Engineering or Quality Assurance (QA) Engineering, both collaboratively contribute to the software development lifecycle by ensuring both functionality and quality. The Software Engineering intern focuses on designing, developing, testing, and deploying enterprise software solutions, emphasizing automation, security, and continuous improvement. This role involves applying engineering best practices, participating in code reviews, and documenting technical requirements and designs. Meanwhile, the QA intern supports the validation of these solutions through manual and automated testing, assisting in the development of test strategies, creation/execution of test scripts, and reporting bugs. They work closely with cross-functional teams to uphold quality standards across releases and contribute to documentation, automation, and the ongoing enhancement of QA processes within an Agile environment.
Qualifications:
+ Desired Majors: Computer Science & Engineering; Computer Science & Engineering Technology; Management Information Systems; Computer Information Systems; Information Systems & Analytics; Computer Engineering; Software Engineering and Computer Science; and other related IT disciplines
+ Strong academic performance
+ Candidates must be authorized to work in the US on a full-time indefinite basis without the need for employment visa sponsorship now or in the future.
+ Concurrent enrollment in a degree seeking program throughout duration of experience
+ Military experience a plus
+ Min - $24.95 per hour/Max - $31.19 per hour
+ We hire for the following locations: Corporate: Findlay, OH, San Antonio. TX; Refineries: Martinez, CA, Texas City, TX, Anacortes, WA, Garyville, LA
Learn more about Marathon Petroleum's benefits at *********************
As an energy industry leader, our career opportunities fuel personal and professional growth.
Location:
Findlay, Ohio
Additional locations:
Anacortes WA Refinery, Galveston Bay Refinery, Garyville LA Refinery, Martinez CA Refinery, San Antonio, Texas
Job Requisition ID:
00018342
Location Address:
539 S Main St
Education:
Employee Group:
Full time
Employee Subgroup:
Intern
Marathon Petroleum Company LP is an Equal Opportunity Employer and gives consideration for employment to qualified applicants without discrimination on the basis of race, color, religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sexual orientation, gender identity, gender expression, reproductive health decision-making, age, mental or physical disability, medical condition or AIDS/HIV status, ancestry, national origin, genetic information, military, veteran status, marital status, citizenship or any other status protected by applicable federal, state, or local laws. If you would like more information about your EEO rights as an applicant, click here (*********************************************************************************************************************************** . If you need a reasonable accommodation for any part of the application process at Marathon Petroleum LP, please contact our Human Resources Department at *************************************** . Please specify the reasonable accommodation you are requesting, along with the job posting number in which you may be interested. A Human Resources representative will review your request and contact you to discuss a reasonable accommodation. Marathon Petroleum offers a total rewards program which includes, but is not limited to, access to health, vision, and dental insurance, paid time off, 401k matching program, paid parental leave, and educational reimbursement. Detailed benefit information is available at ************************* .The hired candidate will also be eligible for a discretionary company-sponsored annual bonus program. Equal Opportunity Employer: Veteran / Disability
We will consider all qualified Applicants for employment, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws. In reviewing criminal history in connection with a conditional offer of employment, Marathon will consider the key responsibilities of the role.
About Marathon Petroleum Corporation
Marathon Petroleum Corporation (MPC) is a leading, integrated, downstream energy company headquartered in Findlay, Ohio. The company operates the nation's largest refining system. MPC's marketing system includes branded locations across the United States, including Marathon brand retail outlets. MPC also owns the general partner and majority limited partner interest in MPLX LP, a midstream company that owns and operates gathering, processing, and fractionation assets, as well as crude oil and light product transportation and logistics infrastructure.
$25-31.2 hourly 60d+ ago
Information Technology
Veterans Prime, Inc.
Remote support technician job in New Orleans, LA
Information Technology Careers Provide:
Competitive Pay and Benefits
Job Security and Stability
Global Impact and Purpose
Constant Innovation and Technology
Diverse Career Paths
Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector?
Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry.
Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving.
If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start.
Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!!
We encourage you to ask about their career placement program and success rates.
What's in it for you?
Evolving, innovative, and high demand industry.
Long term opportunities.
Accelerated Path to New Career.
Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time.
Industry Certifications Recognized by Employers.
A degree is not necessary to move into a career in Information Technology.
Courses are offered throughout the year to accommodate your schedule.
Classes are held in Tampa, Florida at an expanded 15 acre campus.
Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction
Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH)
Class size averages 15-20 students, with two cohorts per month
Our partner school proudly accepts GI Bill funds.
Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.
$35k-63k yearly est. Auto-Apply 60d+ ago
Regional IT Support I
Eyesouth Partners
Remote support technician job in Metairie, LA
Eyecare Associates has been caring for families in the New Orleans community for over 40 years. Our doctors' experience and commitment to their patients' comprehensive eye care needs, has made them some of the most highly respected and trusted eye care providers in the south. Our team is dedicated to making certain our patients benefit from the safest and latest technological advances in vision health.
Position Summary
The Regional IT Support I provides support to EyeSouth Partners affiliated businesses under the direction of the Vice President of IT Operations. Under general supervision, this role provides technical software, hardware, and network support to ESP technology users; clearly communicates technical solutions in a user-friendly, professional manner; provides one-on-one end-user training as needed, and performs related work as required.
Responsibilities
Provides day to day support of regional offices for EyeSouth Partners equipment, including network devices, computers and peripherals, camera systems, mobile devices, and any ESP owned technology at the direction of the Vice President of IT Operations.
Provides hands on installation and upgrades for affiliate locations.
Proactively reports or address potential issues in offices and remote operations.
Assists with testing of hardware and software applications.
Tracks support requests in our ticketing system.
Identify recurrent issues and proposes solutions.
Responsible for providing ‘as needed' technical support to ESP locations.
Responsible for inventory control of IT equipment.
Identifies, diagnoses, and resolves Level I support tickets; document issues and resolutions in the ticketing system.
Provides one-on-one end-user problem resolution on-site and over the phone/remotely
Configuration, Installation, and support of computer hardware, software, and peripherals.
Supports and repairs server systems and network equipment as assigned.
Diagnoses and resolves end-user network or local printer problems, computer hardware problems and e-mail, Internet, and network access problems.
Identifies, evaluates and solves end-user workstation problems; supports and trains end-users in a wide range of software applications as needed; works with minimal supervision.
Contributes to the team effort by completing tasks/projects as needed.
Qualifications
2+ years of Information Technology related studies or work experience required.
Ability to travel via car or plane to assigned affiliated locations as needed; travel 50%.
Excellent interpersonal skills including the ability to interact effectively and professionally with individuals at all levels; both internal and external.
Exercises sound judgment in responding to inquiries; understands when to route inquiries to next level.
Self-motivated with strong organizational skills and superior attention to detail.
Must be able to manage multiple tasks/projects simultaneously within inflexible time frames. Ability to adapt to frequent priority changes.
Team player that develops strong collaborative working relationships with internal partners and can effectively engage and ability to build consensus among cross-functional teams
Strong problem solving and negotiation skills
Company Benefits
We offer a competitive benefits package to our employees:
Medical
Dental
Vision
401k w/ Match
HSA/FSA
Telemedicine
Generous PTO Package
We also offer the following benefits for FREE:
Employee Discounts and Perks
Employee Assistance Program
Group Life/AD&D
Short Term Disability Insurance
Long Term Disability Insurance
EyeSouth Partners is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
#IND
$40k-63k yearly est. Auto-Apply 5d ago
Information Technology Center
New Orleans Baptist Theological Seminary 3.5
Remote support technician job in New Orleans, LA
The Classroom Technology Support team member serves as the first point of contact for Students, Faculty and Staff that are seeking technical assistance in using classroom technology (Cisco & Logitech) and Microsoft Teams for class streaming/recording.
The team member works with the IT Classroom team to create service requests, assist with troubleshooting, provides Tips & Tricks training and communication for the ITC department.
Individuals interested in working part-time as a Classroom Technology Support Team Member should complete the on-campus application and submit it to the ITC or HR departments.
$29k-32k yearly est. 60d+ ago
IT Deployment Technician
Stph
Remote support technician job in Covington, LA
At St. Tammany Health System, delivering world-class healthcare close to home is our goal. That means we are committed to attracting and retaining the very best professionals for every position in our health system.
We believe the pristine beauty of St. Tammany Parish adds to our attractive compensation package. The health system is nestled in the heart of Covington on the north shore of Lake Pontchartrain. It is a peaceful, scenic, community-oriented area with an abundance of amenities to suit every taste.
JOB DESCRIPTION AND POSITION REQUIREMENTS
Scheduled Weekly Hours: 40
JOB SUMMARY:
The IT Deployment Technician is responsible for managing and maintaining end-user workstations to ensure and supporting a broad range of technology deployments optimal performance, security, and compliance. This role involves imaging and reimaging devices, performing quality control checks, managing hardware and software inventory, and maintaining accurate asset records. This includes imaging and reimaging devices, performing quality control checks, managing hardware and software inventory, deploying enterprise applications, and maintaining accurate asset records. The IT Deployment Technician will work closely with IT operations and support teams to deliver a seamless user experience across physical and virtual environments.
MINIMUM QUALIFICATIONS:
Associate or Bachelor's degree in Information Technology or related field (or equivalent experience)
2+ years in desktop administration or IT support
Proficiency in Windows OS and common enterprise applications
Experience with imaging tools (e.g., SCCM)
Strong troubleshooting and problem-solving skills
Familiarity with asset management systems and ITIL practices
Familiarity with device management consoles
Preferred Qualifications:
CompTIA A+, Network+, or Microsoft Certified: Modern Desktop Administrator Associate
PHYSICAL DEMANDS:
Must possess good physical health. Some requirements include but are not limited to standing, sitting or walking for long periods of time. Lifting up to 10 pounds is required.
Physical Effort required:
Constant (67% - 100%) - talking, hearing, seeing
Frequently (34%-66%) - lifting, carrying, reaching, handling/feeling
Occasionally (1%-33%) - climbing (stairs, ladders, etc), balancing, stooping, crouching, crawling
EMPLOYMENT
Each St. Tammany Health System staff member is expected to conduct himself or herself according to our mission, vision and values. Please take time to review those expectations, which can be found by clicking here, before applying for employment. If you feel you are unable to demonstrate those characteristics, we respectfully request that you do not proceed with the application process.
EQUAL OPPORTUNITY EMPLOYER
St. Tammany Health System is an Equal Opportunity Employer. St. Tammany Health System is committed to equal employment opportunity for all employees and applicants without regard to race, color, religion, sex, age, national origin or ancestry, citizenship, sexual orientation, gender identity, veteran status, disability status, genetic information or any other protected characteristic under applicable law.
$35k-63k yearly est. Auto-Apply 9d ago
Field Technician Starlink/Dish Network - Hammond, LA
Satellites Unlimited 4.2
Remote support technician job in Hammond, LA
Field Technician Salary: $18.50 $24.50 No Experience Required
Sign-On Bonus: $250
Join Our Team! Ready to build a career with meaningful growth, strong support, and great pay? Do you have the desire to work hard and build a stable career at an Employee-Owned company? Tired of not being able to pay your bills on time and differentiate yourselves from team members that don t perform like you do? If so, now is the time to join the Satellites Unlimited (SUI) family as a Field Technician! This entry-level satellite TV and broadband installer role is ideal for individuals with mechanical aptitude and good communication & customer service skills.
Quick Apply: Takes less than 10 minutes on our website
Watch what it s like to be part of the team: ****************************
Facebook: ********************************************
YouTube Channel: ***************************************************************
Why You'll Love This Role
Competitive Pay: $18.50/hour base pay guaranteed (Year 1).
Techs currently earn $22 $24.50/hour on average based on performance; top performers earn up to $35/hour.
Paid Training
Bonuses: Weekly and monthly performance-based incentives
Company-provided vehicle, gas card, tools, and phone
100% Employee-Owned Company
Independent Work & Autonomy: Enjoy a variety of tasks without constant oversight
What You ll Do
Install tech products from DISH, Boost Mobile, OnTech, Hughes, Polk Audio, Google, and Ring
Troubleshoot and solve equipment & service issues
Educate customers and sell smart home products & related services
What You ll Need
- Physical Requirements
Ability to lift up to 80lbs. And carry extension ladders
Stand for long periods of time
Must be at or below 330 lb weight limit
Work in confined spaces
- Professional Requirements
Strong customer service and communication skills
Valid driver s license and clear driving record
Pass background check and drug screen
Flexible availability, including weekends and holidays
About Us
Satellites Unlimited (SUI) is a Regional Service Provider and Authorized Retailer serving the Southeast. With over 300 team members and 175,000+ customers annually, we deliver top-notch video, internet, home automation, and security solutions. Most of our team leaders, trainers, and managers began their careers as field technicians. Technicians can grow into roles like Field Service Manager, Corporate Training Instructor, Trade Development Specialist, and other leadership roles. We improve lives through bold, unmatched field service excellence!
Benefits
Medical, Dental, Vision Insurance
Company-Paid Life Insurance
Short & Long-Term Disability
401(k) Plan
Employee Stock Ownership Plan (ESOP)
Paid Vacation:
5 days after 6 months
5 additional days after 1-year anniversary
Ongoing Technical Training & Career Development
Promotion Opportunities (many current leaders started as technicians)
Employee Assistance Program (financial/legal/family services)
Tuition Reimbursement
If you're motivated, hands-on, and ready for a career you can grow with, we d love to hear
from you.
#LeadDog
$18.5 hourly 18d ago
Computer Field Technician
Bc Tech Pro 4.2
Remote support technician job in Harahan, LA
Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us!
Job Description
This is a
Computer Field Technician Position
doing hardware repairs and installations on laptop and desktop units. To be successful in this position,
you must have prior experience with laptop and desktop hardware.
Job Details:
This is a 1099/per call position
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 2-5 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
$32k-43k yearly est. 3d ago
IT Support Specialist - North Shore
Bellwether Technology
Remote support technician job in Hammond, LA
Bellwether is an established IT managed service provider located in the New Orleans area, serving businesses of all sizes and industries for over 40 years. We deliver strategic IT support to help our clients operate efficiently and grow with confidence. Our employee-centric culture is the heart of our success and has led to Bellwether being consistently named a “Top Workplace" by
The Times-Picayune
for seven years straight. We are especially proud of this recognition as it's based on feedback from our own team.
We are seeking a proactive and customer-focused Technical Support agent to join our team. This role involves a mix of onsite client support and field deployments. The ideal candidate is a skilled troubleshooter with strong interpersonal skills who enjoys solving problems and working collaboratively in a fast-paced environment.
Essential Duties and Responsibilities:
Provide technical support and assistance for incoming incidents and requests related to computer hardware and applications. Solve issues such as desktop/laptop setups, peripheral maintenance, networked printer configurations, line-of-business software problems, general printer repairs, and more.
Manage deployment for enterprise-level workstations and tablets.
Create and monitor progress for each service ticket and escalate as necessary to team members, vendors and/or 3rd party technical support providers.
Work with users to clarify information and set proper expectations.
Report client or quality concerns to management.
Active Directory user management.
Collaborate with team members to support client needs and service delivery goals.
Other responsibilities as assigned.
Requirements:
Minimum 1 year of experience in a technical support or IT help desk role (internship or volunteer experience accepted).
Working knowledge of Microsoft Windows desktop operating systems and Microsoft Office suite.
At least one active certification is preferred (e.g., CompTIA A+, Network+, Security+)
Strong written and verbal communication skills, including the ability to explain technical concepts clearly to non-technical users over the phone and in writing.
Ability to lift and transport computers and IT equipment as needed
Valid driver's license, reliable transportation, and willingness to travel to client sites within the region.
Ability to prioritize tasks and manage time effectively.
Team-oriented mindset and customer-first attitude.
Completion of some college coursework in IT, computer science, or a related field (degree preferred).
Beneficial Knowledge:
Experience with current versions of Windows Server.
Knowledge of networking technologies, such as routers and switches, LAN/WAN protocols (including Ethernet), and VPN/RDP protocols, is a plus.
Compensation & Benefits:
Competitive salary and performance-based bonuses
Medical, dental, and vision insurance
401(k) plan with company match
Paid vacation, sick leave, and holidays
Certification and mileage reimbursement
Professional development opportunities and company-sponsored events
Friendly, business-casual work environment
Additional Information:
This position may require lifting equipment up to 50 lbs., prolonged periods of standing or sitting, and travel to and from client sites.
Candidates must be legally authorized to work in the United States at the time of application and throughout the duration of employment. Sponsorship is not available for this position.
Bellwether is an Equal Opportunity Employer. We value diversity and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
$42k-70k yearly est. 60d+ ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Remote support technician job in Hammond, LA
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military