Remote support technician jobs in Shawnee, KS - 854 jobs
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Information Technology Support Engineer
Teceze
Remote support technician job in Kansas City, KS
Title: IT Support
Duration: 3 Weeks Project
for one of our clients in Kansas City
The selected candidate will provide on-site technical support covering IT infrastructure, networking, data center operations, and hardware troubleshooting. You will work closely with internal teams, customer teams, and remote technical specialists to identify and resolve issues efficiently. Responsibilities include monitoring system health, supporting network devices, troubleshooting VOIP phones, managing basic server tasks, and ensuring smooth day-to-day IT operations following SLA guidelines.
Who We Are - Teceze
Teceze is a global IT solutions and managed services provider, delivering end-to-end support across infrastructure, cloud, cybersecurity, and digital transformation. We specialize in providing reliable, secure, and scalable IT services that empower organizations to operate seamlessly. By joining Teceze, you become part of a highly collaborative and technically strong team focused on excellence, innovation, and customer success.
This role is being offered as a backfill position for one of our key clients, ensuring continuity of operations and maintaining service quality on-site.
Job Description:
Basic Knowledge of Network Devices such as Switches, Routers, Wireless Access Points preferably CISCO, Riverbed
• Basics knowledge / understanding of assigning switch ports to specific VLANs
• Patch phone ports to switch as needed
• Basic troubleshooting of Avaya VOIP phones (knowledge on basic configuration)
• Troubleshoot issues with fiber links between switches - Able to visualize errors and communicate to remote technical teams
• Troubleshoot and replace network switch chassis blades when required
• Good to have understanding of any Data Center Infrastructure Management Application
• A periodic (minimum twice weekly) visual check of the IDF rooms for cooling and power status (specifically UPS alarms and PDU health) Control-M, EMC Avamar, Data Domain
• Basic Knowledge of Monitoring tools such as Solarwinds, etc…
• Networking and Operating System basics
• Assist network and data center admins (Internal, Customer and Vendor) as required during the course of technical troubleshooting
• Basic knowledge about Hardware like Servers, Storage devices
• Knowledge to understand Monitoring Tool outcome
• Basic knowledge of ITSM tool preferably ServiceNow
• Basic knowledge Backup technologies preferably EMC Avamar
• Basic knowledge of Operating Systems- Windows 2003 servers Enterprise/Standard Edition, UNIX & linux
• Basic knowledge about Windows 2003 Active Directory structure, MS Exchange 2003 and File/Print Server
• Experience in SLA base environment
• Knowledge on Server Performance monitoring preferred
• Candidate should have minimum 3-5 years' experience in above mentioned area give me the scope of the job and who we are and how to apply
$53k-77k yearly est. 1d ago
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Help Desk Technician
Premium Waters Inc. 4.3
Remote support technician job in Riverside, MO
We are a growing business and need your help! Imagine a career in a growing business where we sell products that people love. Premium Waters, Inc. is an industry leader looking for a Help Desk Technician to join our team in Minneapolis (or Riverside). This position supports people make and sell products that everyone loves! Feel good knowing that you are part of a team that delivers healthy products that people look forward to receiving, and brands they know and trust, making this a fun job, interacting with people that are happy to work with you. If you enjoy working on a team towards continual improvement, we want to hear from you!
Position Summary: Premium Waters is looking for an IT helpdesk technician to provide internal support for employees and contractors. Candidates should have a mix of technical and customer service skills. Premium Waters is seeking a resource who is passionate about technology and helping people. Working in a fast-paced, challenging, rapidly growing environment, we are looking for passion, commitment and a desire to exceed expectations while demonstrating a strong work ethic. Under general direction from the IT Director and network administrators, the helpdesk technician will manage IT requests, provide first line resolution and escalation for all technical support requests. Candidates must demonstrate high levels of problem solving, time management and written documentation skills.
Compensation: $22 - $26 hourly rate
Benefits include:
* Medical and Prescription Drug with a Company Vision Program
* Dental
* A generous PTO program
* Paid Parental Leave
* Gym Reimbursement Program and Company Paid Wellness Coach
* Online Virtual Care
* Company Paid Life Insurance for Employee, Spouse, Children
* Company Paid Long and Short-Term Disability
* Company Paid Employee Assistance Program
* Flexible Spending Account
* Education/Tuition Reimbursement Program
* 401(K) - Company Match 100% up to 4%
* Bereavement Leave
* Volunteer Time Off Program
* Holiday Pay
* Employee Water Program - Free Water
* Referral Bonus
* Daily Pay
* Onsite wellness coaching and physical therapy
Responsibilities include:
* Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
* Handle Tier 1 helpdesk escalations through a ticketing system
* Follow up on outstanding requests and ensure timely resolution
* Create accounts and configure hardware as part of on-boarding process
* Manage and monitor internal assets to ensure accurate inventory records
* Support administration of phone system
* Support audio and video equipment in conference rooms
* Write training manuals as needed
* Other duties may be added and/or assigned as needed
Qualifications and Skills:
* Windows 10 and 11, Office 365
* Active Directory maintenance and user support
* Window based device such as laptops, workstations, printers, scanners, etc.
* Mobile devices (iOS, Android)
* Client PC connectivity - Ethernet, TCP/IP and VPN
* File server knowledge
* Microsoft certifications a plus
* Strong customer service and troubleshooting skills
* Ability to communicate technical information, both verbal and written, to a wide range of end-users
* 2 years+ experience working in a Microsoft Windows environment
$22-26 hourly 8d ago
On-site Technology Support Technician
About EY-Parthenon
Remote support technician job in Kansas City, MO
At EY, we're all in to shape your future with confidence.
We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.
Join EY and help to build a better working world.
As a member of the On-site technical support team, you play a crucial role in keeping IT operations running smoothly and ensuring your customers have the support they need to effectively utilize technology in their day-to-day work. Join us and build an exceptional experience for yourself, and a better working world for all.
Technical Responsibilities of an On-Site technician:
Providing support to all customers within your coverage location(s): who may be working on-site, at a client engagement or off-site
Troubleshooting and Problem solving: PC, MAC, application, AV, and network connectivity issues, etc.
ServiceNow ticket management; prioritizing tickets and awareness of SLAs
Supporting Microsoft Windows and MAC operating systems
Working knowledge of Microsoft applications: Outlook, Teams, OneDrive, Office365
Asset management: shipping, receiving, tracking, and managing hardware assets from acquisition through disposal process
Printer support (installation, configuration, relocation, and troubleshooting)
Event and Meeting Support (may occur on-site or off-site)
Occasional travel may be required to support other EY locations, client engagement sites, or off-site events
Provide remote hands support while guided by our network operations team (checking ports, tracing cables, rebooting hardware, upgrading devices)
VIP/White Glove support
Occasional after-hour support may be required
Audio Visual Responsibilities of an On-Site Technician:
Support and maintenance of all technology within EY conference rooms
Microsoft Surface Hubs - Understand how to configure surface Hub settings, including display and audio settings, and network configurations. Ability to reset or reconfigure the device when necessary.
Crestron - Diagnose and resolve network connectivity issues for Crestron devices, including wired and wireless connections. Ensure that all devices are properly connected to the network and can communicate with each other. Diagnose and fix audio issues, such as volume control, speaker output, and microphone functionality. Troubleshoot video
issues, including display problems and resolution settings.
Microsoft Teams Rooms - Diagnose and resolve connectivity issues for MTR's and ensure that the system is properly connected to the internal network. Ability to troubleshoot issues related to the MTR's user interface, including touch panel responsiveness and meeting controls. Ensure the interface is properly displaying meeting information and controls
Additional technologies - Condeco, Barco Click Share, Pano, Polycom, Cisco, AV equipment (speakers, cameras, and monitors/kiosks)
Interpersonal skills an On-site technician should have:
Outstanding customer service skills
Excellent communication skills
Great team mentality
Self-motivated, organized, detail oriented, ability to multi-task
Desire to learn and build a career as unique as you are
Experience Requirements:
2+ years of on-site technical support experience, or degree in related discipline
EY exists to build a better working world, helping to create long-term value for clients, people, and society. EY is an equal opportunity, affirmative action employer providing equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, national origin, disability status, or any other legally protected basis. EY is committed to providing reasonable accommodation to qualified individuals with disabilities.
Fortune Best Workplaces for Women
America's Greatest Workplaces for Diversity 2023 by Newsweek
What we offer you
The compensation ranges below are provided in order to comply with United States pay transparency laws. Other geographies will follow their local salary guidelines, which may not be a direct conversion of published US salary ranges.At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more.
We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $46,800 to $84,900. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $56,200 to $96,500. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.
Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
Are you ready to shape your future with confidence? Apply today.
EY accepts applications for this position on an on-going basis.
For those living in California, please click here for additional information.
EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.
EY | Building a better working world
EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.
Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.
EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.
EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at **************************.
$56.2k-96.5k yearly 13d ago
Computer Field Technician
Bc Tech Pro 4.2
Remote support technician job in Lenexa, KS
Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us!
Job Description
This is a
Computer Field Technician Position
doing hardware repairs and installations on laptop and desktop units. To be successful in this position,
you must have prior experience with laptop and desktop hardware.
Job Details:
This is a 1099/per call position
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 2-5 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
$26k-35k yearly est. 1d ago
Production Support Technician (3pm - 11pm)
Phenix Label Company 3.2
Remote support technician job in Olathe, KS
The Production SupportTechnician (PST) provides assistance to the production team by performing various production tasks as well as maintaining the cleanliness and upkeep of the facility. This function is critical to increasing production uptime and reducing downtime by assisting with live jobs in various work centers, maintaining supplies and consumables, and ensuring a sanitary and organized work environment in the plant.
Essential Functions:
Assisting with jobs at press:
Loading stock on the press unwinds. This includes the press, butt splicer, and laminate tower.
Install/Remove pre mounted plates in press.
Install/Remove dies and other tooling in press.
Assist in maintaining supply levels:
Notify warehouse when stock is needed at press and when materials need to be returned to warehouse.
Notify ink technician when inks are needed at press and to be returned to ink department.
Maintain all consumable supplies at press.
Assist in maintaining the cleanliness of the facility by:
Cleaning, reassembling, and returning ink pans, aniloxes, doctor blade chambers, etc. to the presses.
Returning stock and tools to designate return areas.
Empty all trash receptacles.
Cleaning of the shop floor, printing presses, rewind machines, and any other components inside or outside Phenix as needed.
Skills and Experience Required:
Assist in select finishing related tasks as need: assisting in off line finishing process (i.e. shrink wrapping, kitting and fan folding), boxing finished product from finishers into a box.
Individual must be able to work independently with minimal guidance required. This implies good time management, planning/organization, and decision-making skills.
Individual must be able to complete any reasonable request of management necessary to effectively operate the department/company.
Individual must be able to interact effectively with supervisors and peers.
Individual must be able to perform general physical activities:
Handling and moving objects
Apply cleaning solvents
Clean or wax floors
Clean rooms or work areas
Use portable hand spray equipment
Participation and support of 5S initiatives and activities.
High school diploma / GED / or equivalent.
Individual should possess basic math and computer skills.
English language required.
Physical and Other Requirements:
This job is performed indoors in a temperature and humidity controlled environment. Job tasks are performed in close proximity to other people and include exposure to strobe lights, sounds and noise levels that could be distracting. The employee is occasionally required to sit; climb or balance; and stoop, kneel, bend or crouch. The employee must frequently stand, walk, talk, and occasionally lift, push, pull and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Specific hearing abilities required by this job include ability to hear alarms and other sensors in a factory environment. Requires use of hands to handle, control or feel objects and operate tools and controls.
Disclaimer: The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and/or skills required of all personnel. The above duties are subject to change and shall not be construed as a promise or contract of employment or of any specific duties.
$35k-45k yearly est. 17d ago
Become a Surrogate and Help Create a Family While Supporting Your Own
Inclusive Surrogacy
Remote support technician job in Kansas City, MO
Surrogacy gives you the opportunity to make an extraordinary impact in someone's life while strengthening your own family's future.
Whether you are a stay-at-home mom looking to supplement your household income or plan to continue working, surrogacy allows you to support a deserving individual or couple on their journey to parenthood while being fully supported throughout the process.
If you are emotionally, physically, and financially stable, have strong communication skills, and feel called to help create a family, this could be a meaningful and rewarding path forward.
Choose your own Intended Parent match
Immediate matches available
Choose the compensation package that is right for you
About Inclusive Surrogacy
Inclusive Surrogacy's mission is to uplift and empower aspiring parents by making the surrogacy journey accessible, supportive, and financially attainable.
As a boutique agency, Inclusive Surrogacy provides highly personalized guidance so every surrogate and intended parent receives dedicated attention, compassion, and care. The agency is committed to creating a welcoming and inclusive path to parenthood that honors individual journeys and celebrates diverse families.
Surrogates receive ongoing support and are empowered to make informed decisions, including selecting the compensation package that best reflects their needs, comfort, and value.
Surrogate Qualifications
Women ages 21 to 43
Must have given birth to at least one child in your care
Uncomplicated pregnancies and deliveries with OB/GYN approval to become pregnant
Living in a stable and supportive environment
U.S. citizen or permanent resident
Healthy, non-smoking lifestyle; drug- and vape-free
No felony convictions
Willing to sign HIPAA and legal agreements (attorney consultation provided)
Not receiving government financial assistance such as food stamps, housing aid, or cash assistance
No prior surrogacy experience required
Pre-Pregnancy Benefits
All IVF-related travel expenses covered for you and a companion, including childcare, lost wages, meals, and travel
300 dollar monthly allowance after contracts are signed
500 dollar start-of-medication fee
1,000 dollars per transfer attempt paid immediately
Independent legal counsel provided at no cost
Personal escrow advocate to ensure timely payments
4,000 dollars or more in expected pre-pregnancy benefits
Benefits During Pregnancy
24/7 coordinator support
300 dollars per month wellness allowance for singleton pregnancies
$33k-54k yearly est. 8d ago
Help Desk Support III Specialist
Comptech Computer Technologies
Remote support technician job in Kansas City, KS
WELCOME TO COMPTECH
Good people. Dedicated People. Hard-working people.
CompTech is a service-oriented program management and technical company working to build lasting relationships with small and large companies, municipalities, and Government agencies. Headquartered in Dayton, OH, our clients nationwide are provided with services in client-focused practice areas resulting in solutions to organizational challenges.
Job Description
Job Title: Help Desk Support III Specialist
Location: Kansas City, KS (On-Site)
Supporting: The Environmental Protection Agency (EPA)
Role Summary
CompTech is seeking a qualified, on-site, Help Desk Support III Technician. This role supports the EPA's mission by ensuring the reliability and performance of enterprise IT systems through advanced technical support, complex troubleshooting, and proactive system management. Acting as a senior escalation point between Tier 2 and Tier 3 support, this role maintains end-to-end ownership of incidents to ensure timely resolution and consistent, secure IT operations across the EPA enterprise.
Core Responsibilities
ITSM Framework Support
Resolve ITSM tickets with minimal rerouting, maintaining full accountability through resolution. Partner with system owners and Tier 3 teams to address complex and escalated issues efficiently.
Active Directory (AD) Services
Manage user and device accounts, group memberships, and permissions using One Identity Active Roles Server. Troubleshoot access and configuration issues and develop scripts to streamline account management and data collection.
Exchange / Email Service
Administer distribution lists, shared mailboxes, and access permissions within the Microsoft Exchange environment. Resolve complex email and user access issues to ensure reliable communication services.
Voice Services (VoIP and Analog Systems)
Provide advanced support for VoIP and analog telephony systems, including configuration, deployment, and maintenance. Maintain and update knowledge base articles (KBAs) to reflect system enhancements and new protocols.
Windows Administration Service
Manage file, folder, and shared drive access and permissions. Execute large-scale data migrations with a focus on accuracy, security, and minimal user disruption.
Replacement Systems Management
Coordinate hardware refreshes and software updates through effective logistical planning. Configure, test, and deploy replacement systems to rapidly restore and enhance user productivity.
Experience & Security Clearance Requirements:
Minimum Experience:
5 years, IT Service Desk Experience
Experience using SNOW
Experience with iPhones
Experience with Windows Support
Federal Government IT Support Experience
Security Clearance Requirements:
Other- Project performs their own background check
Salary:
$70k-$75k, Benefits + 401k + matching
Equal Employment Opportunity
CompTech is committed to building a diverse and inclusive environment in which we recognize and value each other's differences as well as fostering a culture that promotes its core values: Commitment, Innovation, and Customer Satisfaction. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, or status as a protected veteran. If you require assistance or an accommodation due to a disability, please call Human Resources at ************** or email *****************************. A CompTech associate will respond to your message as soon as reasonably possible.
$70k-75k yearly Auto-Apply 7d ago
Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time
U.S. Navy 4.0
Remote support technician job in Elwood, KS
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT
ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$60k-84k yearly est. 20d ago
IT Support Analyst
State of Kansas
Remote support technician job in Shawnee, KS
Job Posting Office of Information Technology Services (OITS) Our employees are our most valuable resource, pivotal to our success. OITS is dedicated to fostering a work environment that values work-life balance. With the state's generous paid time off, including holidays, this ensures our employees have the time they need to rejuvenate. We actively support our team's professional growth through tuition and certification reimbursement, empowering them to pursue their career aspirations. With sample opportunities for continued learning, we prioritize career and leadership development and mentorship. OITS is a great place to work, come join our team!
Verification of identity and employment eligibility to work in the United States is required by federal law. For a list of acceptable documents that establish these criteria, please refer to the federal Form I-9. OITS does not provide sponsorships for this position.
E-Verify: The Office of Information Technology Services (OITS) participates in E-Verify and will provide the federal government with your I-9 information to confirm that you are authorized to work in the U.S. For additional information regarding E-Verify, please click here. For additional information regarding Immigrant and Employee Rights (IER) please click here.
Office of Information Technology Services
About the Position:
* Who can apply: Anyone
* Classified/Unclassified Service: Unclassified
* Full/Part-time: Full-Time
* Regular/Temporary: Regular
* Eligible to Receive Benefits: Yes
* Veterans' Preference Eligible: Yes
* Requires onsite work in the office Monday through Friday
Compensation:
* Annual Salary/Hourly Rate: $20.13 - $26.23/hour
Note: Salary can vary depending upon education, experience, or qualifications
Position Summary:
The Office of the Chief Experience Officer (CXO) is seeking a proactive and customer-oriented IT Support Analyst to provide technical support to end-users across multiple state agencies. This role involves on-site support addressing a wide range of issues related to hardware, software, user accounts, and connectivity.
The ideal candidate will be skilled in troubleshooting, device configuration, and application support, with the ability to adapt to the unique technology needs of different agency environments. Responsibilities include resolving technical issues, managing user setups, supporting device deployments, and maintaining system documentation. This position plays a key role in ensuring reliable IT operations and delivering a positive user experience.
Key Responsibilities:
* Provide daily technical support for hardware, software, and peripheral systems, including desktops, laptops, mobile devices, printers, and audio/video equipment.
* Troubleshoot and resolve issues related to devices, connectivity, software applications (e.g., MS Office), DHCP, and endpoint security.
* Manage user account creation, configuration, and setup for new and existing staff.
* Support both on-site and remote access to OITS-managed networks and resources.
* Install, configure, and maintain IT equipment and peripherals; assist with device replacements and software deployments.
* Maintain and update networked printers and print server configurations.
* Develop and maintain agency-specific documentation for applications, configurations, and business processes.
* Provide prompt and effective responses to user inquiries, technical problems, and service requests; escalate issues as necessary.
* Evaluate and recommend hardware and software upgrades or enhancements based on performance, cost, and supportability.
* Analyze technology products for compatibility, ease of use, and affordability to support agency operations.
* Monitor and maintain the performance, security, and availability of IT systems in alignment with operational and budgetary guidelines.
* Plan for and respond to service disruptions, outages, and other technical incidents.
* Automate routine support tasks through scripting and develop basic programs to improve system efficiency and reliability.
Required Skills:
* Strong understanding of computer hardware, software, and operating systems.
* Strong communication and customer service skills with the ability to explain technical concepts to non-technical users.
* Proficiency in problem-solving with a keen attention to detail.
* Ability to work independently and collaboratively as part of a team.
Ideal Candidate skills:
* Experience providing basic training and guidance to end-users on IT systems and software usage.
* Ability to document support activities, solutions, and procedures for knowledge base articles.
* Experience with help desk ticketing systems and IT service management processes (e.g., ITIL).
* Familiarity with basic networking concepts and protocols such as TCP/IP, DNS, and DHCP.
* Advanced technical support experience and guidance to team members.
Minimum Qualifications:
* High School Diploma/GED or completion of a technical school program in information technology or a relevant field.
* Minimum one (1) year of experience in installing, upgrading, and troubleshooting hardware and software, including desktops, laptops, printers, and mobile devices.
Preferred Certifications:
* Vendor-neutral certifications such as CompTIA A+, CompTIA Network+, CompTIA Security+ or equivalent.
* Vendor-specific certifications such as Microsoft certifications.
Necessary Special Requirements: Ability to obtain and retain an OITS Security and KCJIS clearances are requirement of employment and continued employment.
Disclaimer: Due to security requirements related to system access, the following will result in disqualification for this position: Felony Convictions, Felony Deferred Adjudication, Class A Misdemeanor Deferred Adjudication, Class B Misdemeanor Convictions less than 10 years, an Open Arrest for Any Criminal Offense (Felony or Misdemeanor).
Employment Benefits:
In addition to the starting salary, the State of Kansas offers a significant benefits package that is available the first day of employment. All benefits eligible, full-time employees may elect to enroll in:
* Comprehensive medical, mental, dental, vision, and additional coverage
* Sick & Vacation leave
* Work-Life Balance programs: parental leave, military leave, jury leave, funeral leave
* Paid State Holidays
* Employee discounts with the STAR Program
* Retirement and deferred compensation programs
* This benefits package represents additional annual compensation.
Visit the Employee Benefits page for more information…
Recruiter Contact Information:
* Name: Brenda Cripps
* Email: OITS_******************
* Mailing Address: 900 SW Jackson St, Room 803, Topeka, KS 66612
Required documents for this application to be complete:
* On the My Job Applications page, verify these documents are present and valid. Upload or delete and upload new if needed.
* DD214 (if you are claiming Veteran's Preference)
* Inside your Job Application upload these documents:
* Resume (or choose existing if you have one)
* Cover Letter
Helpful Resources at jobs.ks.gov: "How, What, & Where do I Upload Documents."
Job Application Process
* First Sign in or register as a New User
* Complete or update your contact information on the:
* Careers> My Contact Information page
* NOTE: This information is included on all your job applications
* Upload required documents listed above for the Careers> My Job Applications page
* NOTE: This information is included on all your job applications
* Start your draft job application, upload other required documents, and submit when it is complete.
* Manage your draft and submitted applications on the Careers> My Job Applications page.
* Check your email and My Job Notifications for written communications from the Recruiter
* Email - sent to the Preferred email on the My Contact Information page
* Notifications - view the Careers> My Job Notifications page
Helpful Resources at jobs.ks.gov: "How to Apply for a Job - Instructions" and "How to Search for a Job - Instructions."
How to Claim Veterans Preference
Veterans' Preference Eligible (VPE): Former military personnel or their spouse that have been verified as a "veteran"; under K.S.A. 73-201 will receive an interview if they meet the minimum competency factors of the position. The veterans' preference laws do not guarantee the veteran a job. Positions are filled with the best qualified candidate as determine by the hiring manager.
How to Claim Disability Hiring Preference
Applicants that have physical, cognitive and/or mental disabilities may claim an employment preference when applying for positions. If they are qualified to meet the performance standards of the position, with or without a reasonable accommodation, they will receive an interview for the position. The preference does not guarantee an applicant the job, as positions are filled with the best qualified candidate as determined by the hiring manager.
Learn more about claiming Disability Hiring Preference:
Disability Hiring Preference | Kansas Department of Administration (ks.gov)
Equal Employment Opportunity
The State of Kansas is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability, or any other factor unrelated to the essential functions of the job.
If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the agency recruiter.
$20.1-26.2 hourly 4d ago
Dynamic PC Support Techician
Worldwide Techservices Open 4.4
Remote support technician job in Kansas City, MO
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent and 0-2 years of relevant experience
Previous customer service experience is a plus
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver's License and reliable transportation with valid registration and adequate insurance
Skills:
Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs
Must own a basic repair tool kit
$35k-47k yearly est. 60d+ ago
desktop support
Artech Information System 4.8
Remote support technician job in Kansas City, MO
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Job Description
Hi ,
If you are interested please call back **************or share your best time to reach you
I am reaching out to you today because your resume was posted to one of the many Internet job sites and is listed as active or you had submitted your resume to us. If you are not actively seeking a position, please ignore this email..
ROLE :Desktop Support
LOCATION:KANSAS CITY, MO
Duration:1+ year
· Candidates should be able to diagnose and remedy complex Microsoft OS problem tickets, configure and install common applications and install/remove desktop PCs and monitors.
· Remote take-over skills a plus. Must have good verbal and written skills, as well as ability to interact positively with clients.
· Outlook PST files.
· Candidates should have valid driver's license and reliable transportation to travel to various local sites. Work is done at customer locations.
· Travelling is required
Additional Information
For more information, Please contact
Shubham
************
$40k-49k yearly est. 60d+ ago
Technical Support Team Lead
CSA Global 4.3
Remote support technician job in Leavenworth, KS
Full-time Description
Client Solution Architects (CSA) is currently seeking a TST Lead to support our program at Fort Leavenworth, KS.
For nearly 50 years, CSA has delivered integrated technology and operational support services to meet the defense and federal sector's most complex enterprise needs. Working from operations centers and shipyards to training sites and program offices, CSA deploys experienced teams, innovative tools and proven processes to advance federal missions.
This position is contingent upon contract award.
How Role Will Make an Impact:
Acts as the overall communications architect and network team manager for the MTC.
Designs, plans, implements, and oversees classified and unclassified MTC networks, both WAN and LAN, that support voice, data, and video services for exercises and events.
Manages MTC integration and use of networks owned and managed by external organizations, including NIPR, SIPR, CENTRIXS, tactical networks, and other networks as required.
Coordinates network design requirements, and responsibilities with other MTCs and training sites, training units, and external network and communications organizations.
Designs and establishes network architecture, coordinates network plans, configures network.
Requirements
What you'll need to have to join our award-winning team:
Clearance: Must possess and maintain an active Secret Clearance.
Bachelor's degree
IAT II Certification
A minimum of 8 years of experience in the management of training environment; technical, networking, and exercise design of a similar size, scope and complexity.
A minimum of 3 years of experience in MCIS integration at Brigade or higher level.
Expert in integrating training environments.
Extensive experience planning architectures.
What Sets you apart:
Demonstrated experience in stimulation of Army Mission Command Systems in support of unit training events and distributed exercises. Digital Master Gunner qualified
Why You'll Love this Job:
Purpose filled roles that contribute to impactful solutions to advance our federal clients' mission.
You may examine doctrine, plans, policies and procedures that will enhance and enrich the training environment, ensuring our warfighters are fully prepared for any challenge.
Daily opportunities to develop new skills
Team environment
What We Can Offer You:
Compensation
Health & Wellbeing
We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.
Personal & Professional Development
We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have - whether you want to become a knowledge expert in your field or apply your skills to another division.
Diversity, Inclusion & Belonging
We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.
Benefits
Healthcare (medical, dental, vision, prescription drugs)
Pet Insurance
401(k) savings plan
Paid Time Off (PTO)
Holiday pay opportunities
Basic life insurance
AD&D insurance
Company-paid Short-Term and Long-Term Disability
Employee Assistance Program
Tuition Support Options
Identity Theft Program
$34k-53k yearly est. 60d+ ago
PC Support Technician
Link Solutions, Inc. 4.2
Remote support technician job in Leavenworth, KS
Link Solutions, Inc. delivers reliable and effective Information Technology services to government clients in support of critical mission needs. Delivering a broad range of Infrastructure Operations, Application Development, Cybersecurity, Virtualization, Cloud and Mobility services.
If you're looking for a technology company that values innovation, with a vision toward the future of the technology landscape, look no further than Link Solutions! Link is quality and compliance-focused, under our guiding philosophy "Mission First, Customer Always".
We are ISO 9001:2015, ISO 20000-1:2018, ISO 27001:2022 certified and appraised for CMMI ML3 for Services and Development.
Link Solutions is seeking a PC SupportTechnician to join our Fort Leavenworth, KS.
* Must be a US Citizen
* Must have or be able to obtain and maintain a DoD Secret Security Clearance.
* Non-remote (relocation incentive available)
The PC SupportTechnician will support the US Army Corrections Command (ACC) Army Corrections Brigade (ACB) G6 at Fort Leavenworth. The PC SupportTechnician will provide various computer hardware and software services to end users, ensuring the seamless operation of our government IT systems.
Join our dynamic team at a top-tier organization, where work-life balance and employee well-being take center stage. This exciting opportunity lets you contribute to cutting-edge projects while safeguarding our national security.
Job Responsibilities:
* Provide help desk information and support; determine the cause of the problem; offer temporary solutions if the problem cannot be resolved within an appropriate timeframe.
* Responds to user inquiries and requests and provides technical assistance on PC systems, related hardware and software, and standard applications.
* Install, set up, relocate, configure, troubleshoot, and support PC/server hardware and software.
* Configure software upgrades; configure and perform tuning of operating systems to enhance PC performance.
* Install and configure network interfaces and internet connections.
* Diagnose network cable and configuration problems.
* Coordinate support with the local Network Enterprise Center.
* Services support tickets for Training Management Directorate (TMD) users.
* Implement and design an organization-wide set of standards for future and existing information systems.
* Provide on-call support outside of core work hours for unscheduled events or scheduled service interruptions.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job.
Qualifications
* Must be a US citizen.
* Must be able to obtain and maintain a DoD Secret Security Clearance.
* IAT Level II Certification equivalent or higher per DoD 8570/DoD 8140 (CompTIA Security+ CE, CCNA Security, GICSP, GSEC, SSCP, etc.).
* Two (2+) years in a PC SupportTechniciant role or relevant field.
* Skilled in installing, configuring, troubleshooting, and supporting PC/server hardware and software.
* Experienced in diagnosing network cable issues and configuring network interfaces and internet connections.
* Proficient in providing help desk support, identifying technical issues, and offering temporary solutions.
* Capable of responding to user inquiries and providing technical assistance on PC systems and applications.
* Windows workstation systems administration training.
* Have and maintain a CE certificate in MS Server 2016, Server 2019, Windows 10, or Microsoft Modern Desktop.
Preferred:
* Active Secret Clearance.
* BA/BS degree in Computer Science, Information Systems, or a related field with a comprehensive understanding of computer science concepts.
* IAT Level III Certification equivalent or higher per DoD 8570/DoD 8140 (CASP+, CCNP Security, CISA, CISSP, GCED, GCIH, etc.).
* Associate's Degree in Computer Science, Information Systems, or a related field with a comprehensive understanding of computer science concepts.
* Experience coordinating support with the Network Enterprise Center and managing support tickets for TMD users.
* Ability to function independently and as a team player in a fast-paced environment.
* Excellent communication skills (written and oral) and interpersonal skills.
* Excellent organizational skills, attention to detail, and ability to prioritize and manage multiple tasks.
Additional Information
Link Solutions Inc. offers a competitive compensation and benefits package to include paid holidays, paid time off, medical, dental, vision, company-paid long and short-term disability, life insurance, referral bonuses, relocation reimbursement incentive, certification reimbursement program, retirement, and more.
Link Solutions, Inc. is an EOE. AA/M/F/D/V. We participate in the E-Verify Employment Verification Program. All your information will be kept confidential according to EEO guidelines.
$30k-56k yearly est. 22d ago
Technical Support Specialist Tier 1
Blue Springs 3.4
Remote support technician job in Blue Springs, MO
Technology Support Specialist Tier I
Blue Springs School District
2025-2026 School Year
The job of Technical Support Specialist/Technology is done for the purpose/s of providing support to the educational process with specific responsibilities for integrating technology to enhance the learning environment; installing and maintaining computer hardware and software; providing technical support to site administrators, staff and students; and resolving school site operational issues.
This job reports to the Director of Technology.
This is a Full Time (260 day,7.5 hr. per day) benefits eligible position.
The starting salary for this position is $47,015 - $75,076. Salary will be commensurate with full-time, parallel years of experience.
Essential Functions:
Assists site staff with audio/visual setup/tear down for presentations for the purpose of providing technical assistance before/during/after presentations as needed.
Assist users via remote connection (e.g., device training, projections software, audio visuals, etc.) for the purpose of troubleshooting and/or resolving workstation issues.
Attends school site and departmental meetings for the purpose of providing and/or gathering information relating to job functions.
Installs computer hardware, peripherals, and application software for the purpose of maintaining and updating overall site operations (classrooms, library, theaters, computer labs, etc.).
Maintains manual and electronic documents, files, and records (e.g., preventive maintenance, purchases, inspections, repair logs, etc.) for the purpose of documenting activities, conveying information, and/or providing an up-to-date reference and audit trail.
Performs basic network troubleshooting (e.g., switches, wireless fiber audio visual, email filter, student devices, etc.) for the purpose of maintaining critical site operations.
Prepares status reports, user guides and related materials for the purpose of documenting activities, providing written reference, and/or conveying information.
Computers, peripherals, and electronic equipment (e.g., television systems, projectors, video cameras/recorders, electronic controllers, theater systems, etc.) for the purpose of maintaining equipment in a safe and functional operating condition.
Responds to a variety of questions from site staff, parents, and students for the purpose of providing information, guidance, or referral.
Supports classroom activities for technology related classes (e.g., Applied Technology, Performing Arts, Library Media Center and Telecommunications, etc.) for the purpose of providing information regarding procedures, processes, and safety.
Train school site staff on a variety of software applications and hardware operations (e.g., email, student grading, word processing, spread sheet applications, etc.) for the purpose of providing ongoing support and maximizing the capabilities of assigned staff.
Utilizes a work ticketing system for the purpose of receiving work orders from staff, for communicating progress at task completion, and closing tickets.
Other Functions:
Performs other related duties as assigned for the purpose of ensuring the efficient and effective functioning of the work unit.
Job Requirements: Minimum Qualifications Skills, Knowledge, and Abilities
Skills are required to perform multiple technical tasks with a need to routinely upgrade skills in order to meet changing job conditions. Specific skill-based competencies required to satisfactorily perform the functions of the job include utilizing diagnostic and application software; adhering to safety practices; and maintaining accurate records.
Knowledge is required to perform basic math, including calculations using fractions, presents, and/or ratios; read a variety of manuals, write documents following prescribed formats, and/or present information to others; and solve practical problems. Specific knowledge-based competencies required to satisfactorily perform the functions of the job include electronics analysis; multi-platform operating systems and personal computers; appropriate system security; associated peripheral equipment; and troubleshooting methodologies.
Ability is required to schedule activities, meetings, and/or events; gather, collate, and/or classify data; and consider a variety of factors when using equipment. Flexibility is required to work with others in a wide variety of circumstances; work with data utilizing defined but different processes; and operate equipment using a variety of standardized methods. Ability is also required to work with a wide diversity of individuals; work with a variety of data; and utilize a wide variety of types of job-related equipment. Problem solving is required to analyze issues and create action plans. Problem solving with data requires independent interpretation of guidelines; and problem solving with equipment is significant. Specific ability-based competencies required to satisfactorily perform the functions of the job include adapting to changing work priorities; establishing effective working relationships; displaying mechanical aptitude; communicating with technologically diverse groups; being attentive to detail; and working under time constraints.
Responsibility:
Responsibilities include working under limited supervision following standardized practices and/or methods; leading, guiding, and/or coordinating others; operating within a defined budget. Utilization of resources from other work units is often required to perform the job's functions. There is a continual opportunity to impact the organization's services.
Work Environment:
The usual and customary methods of performing the job's functions require the following physical demands: occasional lifting, carrying, pushing, and/or pulling, some climbing and balancing, some stooping, kneeling, crouching, and/or crawling and significant fine finger dexterity. Generally, the job requires 75% sitting, 10% walking, and 15% standing. This job is performed in a generally clean and healthy environment.
The noise level in the work environment is usually moderate to loud.
The information contained in this job description is for compliance with the American with Disabilities Act (A.D.A.) and is not an exhaustive list of the duties performed for this position and additional duties may be assigned.
Experience: Job related experience is required.
Education: High school diploma or equivalent.
Equivalency:
Background Check:
Employment in this position is contingent upon consent to and successful completion of a pre-employment background check, which may include a criminal background check, reference checks, verification of work history, and verification of any required academic credentials, licenses, and/or certifications, with results acceptable to the Blue Springs School District. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.
Equal Opportunity Employer
Required Testing
None
Certifications and Licenses
None
Continuing Education Training
Internal
Clearances
Criminal Background Check, Family Care Safety Registry
FLSA Status
Non-Exempt
Salary Grade
07
9/9/25
$47k-75.1k yearly 1d ago
Support Technician 2
Propio 4.1
Remote support technician job in Overland Park, KS
Full-time Description
Propio Language Services is a provider of the highest quality interpretation, translation, and localization services. Our people take pride in every resource we offer, and our users always have access to the best technology, support, and experience. We are driven by our passion for innovation, growth, and connecting people. If you believe in the transformative power of technology-driven solutions and meaningful communication, Propio could be the ideal place for you. This role is located in our Overland Park, KS office.
We are looking for a highly motivated and skilled SupportTechnician 2 to join our dynamic and fast-paced IT team. The successful candidate will be responsible for providing technical support to our internal and external customers, ensuring that incidents and requests are resolved in a timely and efficient manner.
Requirements
Responsibilities:
Troubleshoot hardware and software issue, ensuring timely resolution
Provide technical support to end users via phone, tickets, email and in-person
Document and track issues using our ticketing system, and escalating when necessary
Assist in setting up and configuring computer systems and applications
Maintain accurate user accounts and permissions
Educate users on best practices and IT policies and stay up to date with new technologies
Collaborate with other members of the IT team to ensure that customers receive the highest level of service
Generates and maintains dashboards and reports that track product health and success metrics
Identify technical, operational, and organizational issues that impede product success. Suggest/create improvement plan to change or resolve issues
Qualifications:
3+ years of experience in IT support
High school diploma or equivalent OR Associate/Bachelors degree in IT or a related field preferred
Experience supporting customers in corporate environment
Experience with IT Service Management ticketing systems
Experience with Azure M365 and AWS preferred but not required
Basic understanding of computer systems, networks, and software applications
Strong problem-solving skills and ability to troubleshoot and think logically
Experience with Microsoft Windows and Office, as well as experience with desktop hardware
Ability to work independently and as part of a team, and eagerness to learn and adapt in a fast-paced environment
#LI-JS1
$26k-39k yearly est. 60d+ ago
Help Desk Technician
Healthcare Support Staffing
Remote support technician job in Kansas City, KS
HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career!
Job Description
Are you an experienced Technology Service Desk professional looking for a new opportunity with a prestigious healthcare company? Do you want the chance to advance your career by joining a rapidly growing company? If you answered “yes" to any of these questions - this is the position for you!
Daily Responsibilities:
• Primary responsibility is assisting users over the telephone, through email, online chat and/or at desk side in a prompt, professional and courteous manner.
• Secondary responsibility is assisting users with the installation, configuration, and ongoing usability of desktop computers, peripheral equipment and software within established standards and guidelines.
• Skilled in communication under potentially adverse situations with a focus on customer service and satisfaction.
• Responsible for obtaining information to diagnose a problem, and simultaneously create, assign and document issues into the Hospital Service Desk tracking system.
• Demonstrates competence in prioritizing user issues and resolving within Hospital defined Service Level Agreements (SLAs).
Qualifications
• 1 - 2 years of experience from a tech support setting or a Associates degree in Computer Systems related degree
• Microsoft Certified Windows 7, Configuring (70-680)
• Experience in a Call Center or Service Desk Environment- Required
• High School Diploma
Additional Information
Are you an experienced Medical Office Admin looking for a new opportunity with a prestigious healthcare company? Do you want the chance to advance your career In Office Admin by joining a rapidly growing company? If you answered “yes" to any of these questions - this is the Medical Office Admin position for you!
If you are interested, reach out to me at 407-434-0381.
The greatest compliment to our business is a referral.
If you know of someone looking for a new opportunity,
please pass along my contact information!
$32k-52k yearly est. 1d ago
Help Desk Support
Riverside Transport, Inc.
Remote support technician job in Kansas City, KS
Riverside Transport Inc. has an opening for Helpdesk Support I within the IT department. This is an excellent opportunity to join a growing company and be a part of a great IT support team. The IT team at RTI uses a wide variety of modern technologies to provide support and has a great time doing it. Providing excellent service by customer service, know-how, and teamwork, the IT team at RTI supports over 300 employees.
Job Function
* Utilize ticketing system to document issue status and resolution
* Setup and image PCs for deployment
* Support Windows OS
* Installing, configuring and troubleshooting systems, printers and desktop/laptop components
* Provide support and installation of software applications
* Assist in maintaining an inventory of IT hardware
* Use remote access software to troubleshoot technical problems
* Troubleshoot basic network connectivity issues
* Assist in troubleshooting and configuring phone system settings
* Assist with basic Android tablet troubleshooting
* Assist with general printer maintenance, configuration, and troubleshooting
* Rotational on-call support
* Provide support via deskside, email, and phone
* Additional duties and projects as needed
$32k-52k yearly est. 10d ago
Help Desk Support
Riverside Transport Group
Remote support technician job in Kansas City, KS
Riverside Transport Inc. has an opening for Helpdesk Support I within the IT department. This is an excellent opportunity to join a growing company and be a part of a great IT support team.
The IT team at RTI uses a wide variety of modern technologies to provide support and has a great time doing it. Providing excellent service by customer service, know-how, and teamwork, the IT team at RTI supports over 300 employees.
Job Function
Utilize ticketing system to document issue status and resolution
Setup and image PCs for deployment
Support Windows OS
Installing, configuring and troubleshooting systems, printers and desktop/laptop components
Provide support and installation of software applications
Assist in maintaining an inventory of IT hardware
Use remote access software to troubleshoot technical problems
Troubleshoot basic network connectivity issues
Assist in troubleshooting and configuring phone system settings
Assist with basic Android tablet troubleshooting
Assist with general printer maintenance, configuration, and troubleshooting
Rotational on-call support
Provide support via deskside, email, and phone
Additional duties and projects as needed
Qualifications
Knowledge, Skills and Abilities
Comfortable working within a team environment and/or independently
Self-starter with ability to manage time effectively and complete required projects on time
Ability to identify the elements of a situation/ability to visualize, articulate and solve problems
Attention to detail
Remedy experience a plus
Excellent communication skills with the ability to communicate highly technical information to both technical and non-technical audiences
A desire to learn and excel
Qualifications
High school diploma or G.E.D
1-2 years of experience or its equivalent formal training preferred but not required
$32k-52k yearly est. 8d ago
Executive Technical Support Specialist
Insight Global
Remote support technician job in Kansas City, KS
Insight Global is looking for a Executive Technical Support Specialist to be hired on directly with a client of ours. This person will be expected to provide white glove technical support service to executive members within the organization. This person must have a strong knowledge and understanding of Microsoft applications and hardware, Apple products, and have great communication and customer service skills. This position is local to Kansas City, KS, and some travel will be involved.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: ****************************************************
Skills and Requirements
- At least 3 years of experience provide IT support to executives (C-Level and other VIP staff)
- 5 years of experience in desktop hardware, operating systems, and printers
- 3 years supporting Apple products (tablets/computers)
- 3 years of experience in MS O365 products
- 2 years of experience in business communication platforms (messaging, video conferencing, etc) - Certifications/licenses (MCP, Apple Certifications, CompTia)
$32k-52k yearly est. 12d ago
Technical Support Specialist
Job Listingsbankonit, LLC
Remote support technician job in Lenexa, KS
Summary/Objective
The Support Technical Specialist is a staff position that provides technical support assisting end-users with their day-to-day technical issues.
Shift:
Thursday-Monday - 7am-4pm or 8am-5pm
Sunday-Thursday - 7am-4pm or 8am-5pm
Monday, Wednesday-Saturday - 7am-4pm or 8am-5pm
Priority Locations:
Tulsa, Oklahoma
Lenexa, Kansas
Other Locations: Oklahoma City, OK
Responsibilities
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Under general supervision, provide technical software, hardware, and network problem resolution to customer end-users by performing question/problem diagnosis and guiding users through step-by-step solutions in a call center environment.
Act as the initial contact for all end-users that need technical support.
Answering the Support phone, creating new or updating existing tickets, and responding to tickets assigned as appropriate.
Clearly communicate technical solutions in a user-friendly professional manner and assist senior technicians as needed.
Follow defined procedures and policies to resolve recurring issues.
Escalate or involve senior technicians on more sensitive or complex end-user problems.
Perform related work as required.
Competencies
Technical Capacity.
Problem Solving/Analysis.
Communication Proficiency.
Team Player.
Work Independently.
Time Management.
Supervisory Responsibility
This position has no supervisory responsibility.
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, scanners, and copy machines.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit for long periods of time; stand; walk; use hands to type, handle or feel; and reach with hands and arms. The employee is occasionally required to stoop, kneel, crouch, or crawl. The employee must occasionally lift and move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Position Type and Expected Hours of Work
This is a full-time position. Hours of work and days are typically Monday through Friday in one of the following timeslots: 7:00 a.m. to 4:00 p.m., 8:00 a.m. to 5:00 p.m., or 9:00 a.m. to 6:00 p.m. Occasional deviations from these timeslots might be necessary depending on client or company needs.
Travel
Infrequent travel is expected for this position.
Qualifications
Required Education and Experience
Basic understanding of desktop operating systems, various software applications and PC/Server/Network hardware.
Basic understanding of principles and theories of network systems and management.
Basic understanding of Internet technologies and products.
At least one year of technical work experience or equivalent education.
Preferred Education and Experience
Two or more years of technical work experience.
One or more relevant technical certifications (e.g., A+, Network+ and Security+).
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.