Administrative Assistant jobs at Resource Management - 29 jobs

Join the Clean Energy Revolution Become a Planning, Senior Support at Southern California Edison (SCE) and build a better tomorrow. In this job, you'll play a critical part in ensuring accurate and timely meter service operations that directly impact customer satisfaction and regulatory compliance. You will manage end-to-end Meter Service Requests (MSR), oversee pre-set meter processes, and handle exception management to keep projects on track. The position offers the opportunity to collaborate cross-functionally with program analysts on evolving meter requirements and contribute to reporting that influences service-level performance and public authority standards. If you enjoy problem-solving, working with data, and driving operational excellence in a dynamic environment, this role provides a chance to make a meaningful impact on both customer experience and organizational efficiency. As a Planning, Senior Support, your work will help power our planet, reduce carbon emissions and create cleaner air for everyone. Are you ready to take on the challenge to help us build the future? **Responsibilities** + Supports in preparing maintenance work packages including development of work plans, defining procedures, drawings, material equipment, and post-maintenance test requirements + Gathers data and information from meter spots and related design work + Supports the development of electrical distribution plans + Assists in providing necessary permits, easement maps, expected construction labor and timeframes + Collaborates with management on technology and process improvements to increase efficiency and quality + Prepares and analyzes daily work schedules to optimize equipment availability and usage and recommends appropriate modifications + Supports specific project development activities, such as interconnection agreement negotiations, permitting and licensing, engineering design, and construction + Helps schedule daily work assignments in a manner that optimizes crew productivity and minimizes overtime expenditures + A material job duty of all positions within the Company is ensuring the protection of all its physical, financial and cybersecurity assets, and properly accessing and managing private customer data, proprietary information, confidential medical records, and other types of highly sensitive information and data with the highest standards of conduct and integrity. **Minimum Qualifications** + Two or more years of experience performing in an analytical role. + Experience with customer service, computer software, on-line applications, office equipment, and filing systems. Preferred Qualifications + Experience with customer service, computer software, on-line applications, office equipment, filing systems. + Experience managing Meter Service Requests (MSR) or similar utility service processes. + Familiarity with meter installation standards and regulatory compliance requirements. + Proficiency in data analysis and reporting using tools such as Excel, SAP, or similar platforms. + Strong organizational skills with the ability to manage multiple priorities and meet service-level agreements (SLAs). + Experience collaborating with cross-functional teams to implement process improvements. + Ability to interpret and apply company standards and guidelines to resolve exceptions. + Excellent written and verbal communication skills for documenting inspections and customer interactions. + Associate's degree in business administration. Additional Information + This position's work mode is hybrid. The employee will report to an SCE facility for a set number of days with the option to work remotely on the remaining days. Unless otherwise noted, employees are required to work and reside in the state of California. Further details of this work mode will be discussed at the interview stage. The work mode can be changed based on business needs. + Visit our Candidate Resource (************************************************************ page to get meaningful information related to benefits, perks, resources, testing information, hiring process, and more! + The primary work location for this position is the Saddleback Service Center. However, the successful candidate may also be asked to work for an extended amount of time at alternate work location. + Position will require up to 10% traveling and being out in the field throughout the SCE service territory. + This position has an option for a 9/80 Alternate Work Schedule or 40hrs/5 days a week. + Relocation does not apply to this position. + This position requires testing and applicants who are identified to continue through the selection process will be invited to test via email. Reference our Information Guides (************************************************************************* for the following tests: EEI BCAB (5206). Candidates who have previously passed these assessment(s), in some cases, may not need to retest again for this position. + Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. About Southern California Edison The people at SCE don't just keep the lights on. Our mission is so much bigger. We're fueling the kind of innovation that's changing an entire industry, and quite possibly the planet. Join us and create a future with cleaner energy, while providing our customers with the safety and reliability they demand. At SCE, you'll have a chance to grow personally and professionally, making a real impact in Southern California and around the world. Southern California Edison is a proud Equal Opportunity Employer, including disability and protected veteran status. We are committed to ensuring that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodations at **************.

Summary IT Application Administrator will report to the Supervisor of IT Enterprise Applications and will be a key team member in our growing and impactful organization. As the IT Application Administrator, you will work closely with other members of the Applications Team to support our internal applications and create innovative solutions in a constantly changing business environment. In addition to our internal applications, expect to work with 3rd party on-prem applications and SaaS applications. EDUCATION • Bachelor's degree in or (Associate and 3 years' experience) (preferably) Computer Information Systems, Computer Science, Math or related subject. • Without a degree 5 yrs. experience in IT (i.e. database admin., programming, network admin., systems, or security admin. (Required) EXPERIENCE • Experience will determine the position/title and are listed below in the POSITIONS section. LICENSE/CERTIFICATIONS • n/a OTHER RESPONSIBILITIES • Accept ERO position as needed. • Accept outage position as needed. ESSENTIAL RESPONSIBILITES Admin Application Knowledge: • Provides support to investigate and troubleshoot issues related with Oracle Applications Suite applications, Oracle database and Oracle Application Servers (mention our webservers here). • Performs daily system monitoring activities to include verifying the integrity and availability of business suite application server resources. • Supports the architecture and processes of Oracle 11g/12c/19c, Oracle Application Suite & more, BI Applications resources. • Supports developers for custom coding (PL/SQL), code migration, interface design, XML publisher reporting, SQL procedures and concurrent requests; and creates shell/SQL scripts, packages, and stored procedures to manipulate data. • Provides Oracle application systems administration including user account management and maintenance e.g., assigning printers, configuring and monitoring Report Manager queues, scheduling jobs, setting up profile options and setup/configuration/administration of Oracle alerts. • Evaluates, recommends and serves as point of contact (POC) for software and hardware for database, Oracle ERP applications, BI-Apps solutions and other third-party products. • Performs installations, configurations, upgrades, and advanced clone/patching of Oracle application servers and Weblogic (configure and setup of load balancing and fault tolerance). • Provides installation, configuration, and administration of IBM Filenet P8 (should we add more apps here ) and other third-party products. • Participates, reviews, and leads disaster recovery exercises and planning. • Diagnosis, troubleshoot, and resolve issues related to supported Oracle software solutions and related third-party software. • Provide expert support, analysis and research into exceptionally complex problems and processes relating to the subject matter. • Communicate findings to customer and client through ticketing system, email, and phone. • Design system enhancements and perform integration and regression testing for system releases. • Troubleshoot application issues, work with vendor support organizations as appropriate. • Ensure the security of the application and its use per security policy and best practices. • Ensure changes are made in accordance with the corporate change management policy. • Assist with the evaluation, selection, and implementation of new SaaS or 3rd party on-prem business applications as well as integrations with other systems • Work closely with other organizations to optimize the applications for evolving business need. SPECIAL SKILLS, KNOWLEDGE AND QUALIFICATIONS • Ability to obtain and maintain unescorted access. • Must hold US Citizenship or Permanent Residency (Green Card). • Advanced knowledge of Install, Setup WebLogic Domains, Configuring, Managing, Operate and Monitor WebLogic Platform Applications. • Performance monitoring, Performance tuning and Conduct troubleshooting to resolve WebLogic application problems. • Advanced knowledge of Managing Certificate both self-sign and commercial certificate, Add certificate, install and apply certificate to WebLogic applications. • Comprehensive knowledge of database technology, software technology, systems analysis, research techniques, systems development standards, quality and cost controls. • Knowledge of Oracle Application Object Library (AOL), BI Publisher, Oracle PL/SQL, Oracle Application Framework (OAF), Oracle BI Applications implementation, Oracle database management systems and application servers including Oracle Weblogic running on MS-Windows. • Ability to support Microsoft SQL database applications. • Excellent analytical skills and understanding in both problem-solving and research and ability to interpret and report findings. • Strong verbal and written communication skills, including strong technical documentation skills. • Good reporting practices. • Ability to maintain a strong customer focus and ensure effective flow of communication between the DBA teams, internal teams, and management. • Ability to work effectively with team/others and share knowledge to ensure team success. WORKING CONDITIONS • Overtime and alternate work schedules as needed. • Subject to callouts twenty-four hours per day seven days per week. POSITIONS Admin Application Sr EXPERIENCE • 5+ years' experience in managing enterprise platforms like Oracle Applications, IBM P8 (FileNet) (preferred) • 7+ years of overall experience in IT/Enterprise applications (preferred) Admin Application Staff EXPERIENCE • 8+ years' experience in managing enterprise platforms like Oracle Applications, IBM P8 (FileNet) (preferred) • 9+ years of overall experience in IT/Enterprise applications (preferred) Posting closes - September 27, 2022

This position provides administrative and secretarial support to the Vice President, Commercial Operations and Transmission, Managers and other staff member to ensure that administrative needs are met in a timely, efficient and accurate manner. Provide organized and efficient administrative support to the Vice President, Commercial Operations and Transmission and other members of the Department, maintaining professional results, Coordinate travel arrangements, as needed by the Vice President Commercial Operations and Transmission and other employees, Type correspondence, memorandums, and other documents in draft and final form from written and/or dictated materials, to include composition of materials, Assist with scheduling of meetings/coordinate arrangements for meetings and assemble appropriate information; arrangements may include lodging and travel, Assist with purchases of office supplies and equipment, Establish and maintain appropriate files, logs and records including confidential information, Coordinates reservations and oversees all necessary maintenance for the Commercial Operations & Transmission Vehicle. Responsible for coordination of guests, vendors and maintenance personnel to ensure each person signs in and receives a visitor badge. Provide back-up assistance to the Executive Assistant and other Administrative Assistants as needed to include coordinating time off and telephone coverage, Work with the Executive Administrative Assistant to facilitate adherence to administrative support guidelines, to communicate changes in office administration practices, and to share knowledge of administrative duties, particularly technology, Continually work with the Legal Department in developing and maintaining an effective and appropriate filing system for the Commercial Operations & Transmission Department, e.g. ensure appropriate legal/regulatory and administrative documents are filed and appropriately retained, Ability to efficiently manage multiple tasks, Perform duties as a receptionist, Special projects as required, Perform related work as assigned. Qualifications: High School Diploma, Associate Degree in secretarial science oir equivalent (minimum of 2-3 years prior administrative experience) High School level competency in English and Math; extensive knowledge of spelling, punctuation and grammar within the organizations. Above average typing and transcribing skills to include statistical typing and competence with word processing. This position requires a thorough knowledge of: Standard office practices and procedures, Office administration,basic accounting skills, and time management skills to allow for efficient and effective support of the Vice President of Commercial Operations & Transmission and Department staff, Ability to work independently with a minimal amount of guidance to complete assignments in a timely and efficient manner Electronic communications and application software, e.g.Internet Explorer, Microsoft Office, Excel, Power Point and other computer software, This position requires the following abilities and skills: Ability to coordinate projects, Excellent organizational and planning skills Excellent interpersonal relationship skills, Excellent verbal and written communication skills, Work efficiently and effectively in high pressure situations Makes effective use of supervisors time and resources Experienced with developing and aiding in the development of power point presentations for Golden Spread Board of Directors meetings and other staff meetings.

Aqua, an Essential Utilities company, employs people in a variety of roles within our eight-state footprint, ranging from field workers and customer service representatives who are on the front lines working with customers, to scientists and engineers who help ensure we're delivering reliable water and wastewater services to our communities. If you're looking for a rewarding career helping improve our environment and protect our natural resources, we encourage you to join our team! About Essential Utilities Essential Utilities, Inc. delivers safe, clean, reliable services that improve quality of life for individuals, families, and entire communities. Operating as the Aqua (water and wastewater services) and the Peoples and Delta (natural gas) brands, Essential serves approximately 5.5 million people across 10 states. We are committed to sustainable growth, operational excellence, a superior customer experience, and premier employer status - including a competitive and comprehensive benefits package as well as a commitment to career growth opportunities. We are advocates for the communities we serve and are dedicated stewards of natural lands, protecting more than 7,600 acres of forests and other habitats throughout our footprint. Our company is one of the most significant publicly traded water, wastewater service and natural gas providers in the U.S. * Provide clerical and administrative support to the Field Supervisors and Area Manager; * Perform SAP functions; * Coordinate and communicate various field and office functions; * Utilize Banner billing system, Service Link, and the Purchase Order system to conduct business; * Code & process invoices; * Order water meters, ERTs, cell phones and office supplies; * Prepare and utilize Excel spreadsheets and Word documents; * Prepare water production and water accountability reports; * Interact with engineers, contractors, vendors and customers; * Performs other duties or special projects as requested related to the area of responsibility. Aqua, an Essential Utilities company is an Equal Opportunity / Affirmative Action employer. Equal employment opportunity is provided to all employees and applicants for employment without regard to the following legally protected characteristics: race, color, religion, sex, national origin, age, pregnancy (including childbirth and related medical conditions, including medical conditions related to lactation), physical or mental disability, covered-veteran status, genetic information (including testing and characteristics), sexual orientation, gender identity or expression or any other characteristic protected by applicable local, state or federal law. Aqua is committed to providing reasonable accommodation to individuals with disabilities. If you have a condition that may prevent you from applying for a job online or need to request an accommodation during the interview process, please call (***************. To maintain the integrity of the recruitment process and to avoid real or perceived conflicts of interest due to employment and/or assignment of family members and personal referrals, specific guidelines apply to the hiring and assignment of these individuals including, but not limited to: * Family members cannot result in a supervisor/subordinate reporting relationship * Family members cannot work in the same department.

Key Responsibilities Scheduling & Workforce Coordination Assist with weekly and monthly scheduling to ensure accurate coverage across all assigned client sites. Manage shift changes, call-offs, and time-off requests to prevent coverage gaps. Maintain and distribute staffing rosters, contact lists, and post assignments. Support overtime and shift optimization efforts to maintain cost-effective coverage. Payroll & Timekeeping Review and verify officer timecards for accuracy prior to payroll submission. Track attendance, overtime, and missed punches while ensuring compliance with state and company policies. Collaborate with HR and payroll teams to resolve discrepancies and ensure timely processing. Operational & Administrative Support Support day-to-day operations by coordinating resources, managing documentation, and assisting with project deliverables. Prepare and distribute weekly and monthly performance and operations reports. Provide after-hours or emergency response coverage as required. Invoicing & Financial Oversight Assist with monthly invoicing and invoice review, ensuring billing accuracy and consistency between schedules, timekeeping, and client requirements. Reconcile discrepancies and collaborate with operations and finance teams to ensure accurate billing and recordkeeping. Support reporting and tracking of operational budgets and costs as needed. HR Liaison & Recruitment Support recruitment efforts including candidate screening, interviews, and onboarding. Coordinate new hire documentation, training schedules, and badge issuance. Serve as a liaison with HR on employee relations, attendance, and performance issues. Client Relations & Site Visits Conduct regular site visits to assess officer performance, post conditions, and client satisfaction. Communicate client feedback and service issues promptly to management. Assist in preparing client updates, service audits, and review meetings. Qualifications 2-4 years of experience in security, operations coordination, or scheduling. Proficiency with scheduling systems, timekeeping platforms, and Microsoft Office Suite (Excel, Outlook, Word). Strong analytical and organizational skills with a high attention to detail. Excellent interpersonal and communication skills, both written and verbal. Must possess or be able to obtain a valid California Guard Card. Flexible availability, including nights, weekends, and holidays as needed. Experience with finance or invoicing is a plus. “Securitas is committed to diversity, equity, inclusion and belonging in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable legally protected characteristic.” #AF-PSIL

JOB SUMMARY: Establishes, maintains and reviews schedules; matches available staff to posts; prints and distributes schedules; minimizes avoidable overtime; contacts and redeploys staff to fill call-offs; responds to schedule changes and client requests; inputs information into automated resource system; takes and logs calls from sites. Responsibilities Partners with the local recruiter to determine staffing needs Plan, draft, and establish long-term schedules Experience on technology driven scheduling platforms Proficient with scheduling, acquires coverage for shifts and reports to the corporate office in Las Angeles. Displays good customer service skills with all security staff members. Must possess strong written and verbal communication skills Must possess the ability to effectively communicate with all levels of management Must be flexible and possess the ability to function in stressful situations Excellent time-management, communication, technical writing, and organizational skills required A dependable team player with business maturity, enthusiasm, and a positive attitude

Job DescriptionBenefits: Dental insurance Health insurance We are seeking a motivated and outgoing Administrative Assistant to join our team. In this role, you will provide support to our office team , ensuring they have all the information and resources they need to perform their best. Your responsibilities will include scheduling appointments, planning meetings, and writing correspondence, etc. The ideal candidate is highly organized with excellent written and verbal communication skills and a friendly demeanor. Responsibilities Schedule appointments and maintain a calendar Organize meetings and take accurate minutes Write emails, memos, and letters and distribute them appropriately Contribute to company reports Maintain an organized filing system Develop, update, and maintain relevant office procedures Qualifications High school diploma/GED required, Associates degree or administrative training is preferred Previous experience as an Administrative Assistant or in a similar position Familiarity with standard office equipment such as printers and fax machines Excellent computer skills and knowledge of Microsoft Word, Outlook, and PowerPoint Highly organized with excellent time management skills and the ability to prioritize projects

Share Our Purpose. Be Yourself. Feel Valued. People are the heart of our business. As an American Water employee, you will be offered a competitive salary and health benefits package, along with opportunities to develop, grow, and evolve your career. Our benefits packages focus on key areas such as health & wellness, emotional & well-being, and savings for current & future goals. We are Beautifully Different. We strongly believe having diversity across our company makes us more successful and helps us provide essential services to our customers. We are stronger because we embrace different ideas, viewpoints, experiences, and backgrounds. American Water is the best choice for your next role! Click here for more information on our inclusion, diversity, and equity journey. About American Water American Water (NYSE: AWK) is the largest regulated water and wastewater utility company in the United States. With a history dating back to 1886, We Keep Life Flowing by providing safe, clean, reliable and affordable drinking water and wastewater services to more than 14 million people across 14 regulated jurisdictions and 18 military installations. American Water's 6,500 talented professionals leverage their significant expertise and the company's national size and scale to achieve excellent outcomes for the benefit of customers, employees, investors and other stakeholders. As one of the fastest growing utilities in the U.S., American Water expects to invest $40 to $42 billion in infrastructure repairs and replacement, system resiliency and regulated acquisitions over the next 10 years. The company has a long-standing history of executing its core operations, aligned with sustainable best practices, through its commitments to safety, affordability, customer service, protecting the environment, an inclusive workforce and strengthening communities. American Water has been recognized on the 2023 Bloomberg Gender-Equality Index for the fifth consecutive year, ranked 18th on Barron's 100 Most Sustainable U.S. Companies 2023 List, earned the U.S. Department of Homeland Security SAFETY Act designation and U.S. Environmental Protection Agency's WaterSense Excellence Award, among additional state, local and national recognitions. For more information, visit amwater.com and join American Water on LinkedIn, Facebook, Twitter and Instagram. Work Schedule Work schedule is 7:30 to 4:00 Monday to Friday Primary Role Responsible for performing a variety of advanced administrative activities and support involving the operations of water treatment and distribution systems, field operations and/or regulatory compliance. Key Accountabilities Processes and maintains a variety of advanced accounting information including, but not limited to, payroll, accounts payable, invoices, inventory issues/receipts, purchase orders, customer payments, and bank deposits. Researches, compiles and updates information in various systems, including database, spreadsheet and word processing programs. Maintains financial and/or other business records, journals and ledgers. Interacts with internal/external customers regarding various issues and provides any additional assistance. Researches and resolves difficult customer questions, concerns, difficulties, inquiries and/or problems. Prepares and responds to data requests and executes work orders, service orders, error reports, set-ups, etc. in various configurations such as Powerplant, Mapcall and SAP. Compiles and reviews numerous essential reports on a daily/weekly/monthly basis Knowledge/Skills Advanced knowledge of ms office and ms excel Working knowledge of computer programs Experience/Education Minimum of 2 - 5 years related clerical experience required. High School Diploma or GED required. Travel Requirements None or minimal travel. Work Environment General office environment. In some instances must be able to lift up to 10 lbs. maximum and occasionally lift various items. Competencies Prioritizes & Role Models SafetyPlans, Aligns, & DirectsSelf-AwarenessDevelops TalentDrives EngagementDecision Quality Join American Water...We Keep Life Flowing™ American Water is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because they are an individual with a disability, protected veteran or other status protected by federal, state, and local laws.

Share Our Purpose. Be Yourself. Feel Valued. People are the heart of our business. As an American Water employee, you will be offered a competitive salary and health benefits package, along with opportunities to develop, grow, and evolve your career. Our benefits packages focus on key areas such as health & wellness, emotional & well-being, and savings for current & future goals. We are Beautifully Different. We strongly believe having diversity across our company makes us more successful and helps us provide essential services to our customers. We are stronger because we embrace different ideas, viewpoints, experiences, and backgrounds. American Water is the best choice for your next role! Click here for more information on our inclusion, diversity, and equity journey. About American Water American Water (NYSE: AWK) is the largest regulated water and wastewater utility company in the United States. With a history dating back to 1886, We Keep Life Flowing by providing safe, clean, reliable and affordable drinking water and wastewater services to more than 14 million people across 14 regulated jurisdictions and 18 military installations. American Water's 6,500 talented professionals leverage their significant expertise and the company's national size and scale to achieve excellent outcomes for the benefit of customers, employees, investors and other stakeholders. As one of the fastest growing utilities in the U.S., American Water expects to invest $40 to $42 billion in infrastructure repairs and replacement, system resiliency and regulated acquisitions over the next 10 years. The company has a long-standing history of executing its core operations, aligned with sustainable best practices, through its commitments to safety, affordability, customer service, protecting the environment, an inclusive workforce and strengthening communities. American Water has been recognized on the 2023 Bloomberg Gender-Equality Index for the fifth consecutive year, ranked 18th on Barron's 100 Most Sustainable U.S. Companies 2023 List, earned the U.S. Department of Homeland Security SAFETY Act designation and U.S. Environmental Protection Agency's WaterSense Excellence Award, among additional state, local and national recognitions. For more information, visit amwater.com and join American Water on LinkedIn, Facebook, Twitter and Instagram. American Water is currently seeking a Sr Operations Support Rep to join our Terre Haute team! In this role you will perform a variety of advanced administrative duties in support of the operations of water treatment and distribution systems. Primary Role Responsible for performing a variety of advanced administrative activities and support involving the operations of water treatment and distribution systems, field operations and/or regulatory compliance. Key Accountabilities Processes and maintains a variety of advanced accounting information including, but not limited to, payroll, accounts payable, invoices, inventory issues/receipts, purchase orders, customer payments, and bank deposits. Researches, compiles and updates information in various systems, including database, spreadsheet and word processing programs. Maintains financial and/or other business records, journals and ledgers (30%) Interacts with internal/external customers regarding various issues and provides any additional assistance. Researches and resolves difficult customer questions, concerns, difficulties, inquiries and/or problems (30%) Prepares and responds to data requests and executes work orders, service orders, error reports, set-ups, etc. in various configurations such as Powerplant, Advantex and Orcom. Compiles and reviews numerous essential reports on a daily/weekly/monthly basis (30%) Performs other duties as assigned (10%) Knowledge/Skills Advanced knowledge of office procedures Advanced math knowledge Advanced knowledge of water distribution systems and water and wastewater field operations Advanced working knowledge of computer programs Advanced knowledge of network and maintenance related issues. Advanced knowledge of company billing guidelines and state billing regulations. Experience/Education High School Diploma or GED required. Minimum of 2 - 5 years related clerical experience required Travel Requirements None or minimal travel Other Competencies Champions safety CollaboratesCultivates innovation Customer obsessed Drives ResultsNimble learning Join American Water...We Keep Life Flowing™ American Water is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because they are an individual with a disability, protected veteran or other status protected by federal, state, and local laws.

JOB SUMMARY: Establishes, maintains and reviews schedules; matches available staff to posts; prints and distributes schedules; minimizes avoidable overtime; contacts and redeploys staff to fill call-offs; responds to schedule changes and client requests; inputs information into automated resource system; takes and logs calls from sites. Responsibilities Partners with the local recruiter to determine staffing needs Plan, draft, and establish long-term schedules Experience on technology driven scheduling platforms Proficient with scheduling, acquires coverage for shifts and reports to the corporate office in Las Angeles. Displays good customer service skills with all security staff members. Must possess strong written and verbal communication skills Must possess the ability to effectively communicate with all levels of management Must be flexible and possess the ability to function in stressful situations Excellent time-management, communication, technical writing, and organizational skills required A dependable team player with business maturity, enthusiasm, and a positive attitude

Job Title: Risk Management Administrator Assistant Division: 19- The Townsend Company Function: AAS-Administrative Services Reports To: Discipline: AAS999-Administrative Services- No Applicable Discipline Pay Type: Hourly Career Band: (U) Business Support Job Type: Non-Exempt EEO Group: 5-Administrative Support Workers Effective: 09/19/2025 We are seeking a detail-oriented and motivated Risk Management Administrative Assistant to join our Risk Management team at our corporate office in Muncie, IN. This is an entry-level role that will support the efficient operation of the Risk Management by performing a variety of clerical and administrative tasks. Responsibilities include data management, filing, maintaining confidential claim information, and supporting various RM processes to keep operations running efficiently. To succeed in this role, candidates must demonstrate strong communication and interpersonal skills, an upbeat and professional attitude, and the ability to manage multiple tasks at once. Attention to detail, organizational skills, and time management are essential. Duties, Responsibilities, and Accountabilities Essential Functions: • Investigation and Claim File Management: Create and maintain physical or digital files for claim to securely store relevant documents. • Data Entry & Accuracy: Enter, update, and maintain data in spreadsheets, databases, and internal systems; • Completion of entry level office tasks. • Contacts potential claimants. • Communicates with insurance companies. • Assists in providing certificates of insurance. • Answering phone calls and maintaining call log. • Duties and responsibilities may change with or without notice. • Duties and responsibilities can be assigned as necessary. • Collaboration & Confidentiality: Work with team members to confirm accuracy and consistency of data while handling confidential information with discretion. Qualifications (Knowledge, Skills, and Abilities) • Education: High School Diploma or equivalent • Experience: Minimum 2 years' experience in data entry, HR, or administrative tasks • Skills: - Familiarity with office procedures, file management systems, and standard office equipment. - Strong organizational and time management skills. - Excellent communication and people skills. - Ability to work independently and meet deadlines. - Must meet all physical requirements and pass screens. - Legally authorized to work in the US. Preferred: • Bilingual English/Spanish (This may be revised at any time. It is not all-inclusive.) Please note this job description is not designed to cover or contain a comprehensive list of activities, duties, or responsibilities that are required of the employee for this job. The Company reserves the right to revise or change the job duties as needed. Management reserves the right to change the description, duties, or work schedules to accommodate individuals with disabilities. Additionally, the position may be subject to pre-employment screening, including drug screening and background check. The Townsend Company, LC and its family of companies are equal opportunity and affirmative action employers. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristics protected by law

JOB SUMMARY: Establishes, maintains and reviews schedules; matches available staff to posts; prints and distributes schedules; minimizes avoidable overtime; contacts and redeploys staff to fill call-offs; responds to schedule changes and client requests; inputs information into automated resource system; takes and logs calls from sites. Responsibilities Partners with the local recruiter to determine staffing needs Plan, draft, and establish long-term schedules Experience on technology driven scheduling platforms Proficient with scheduling, acquires coverage for shifts and reports to the corporate office in Las Angeles. Displays good customer service skills with all security staff members. Must possess strong written and verbal communication skills Must possess the ability to effectively communicate with all levels of management Must be flexible and possess the ability to function in stressful situations Excellent time-management, communication, technical writing, and organizational skills required A dependable team player with business maturity, enthusiasm, and a positive attitude

JOB SUMMARY: Establishes, maintains and reviews schedules; matches available staff to posts; prints and distributes schedules; minimizes avoidable overtime; contacts and redeploys staff to fill call-offs; responds to schedule changes and client requests; inputs information into automated resource system; takes and logs calls from sites. Responsibilities Partners with the local recruiter to determine staffing needs Plan, draft, and establish long-term schedules Experience on technology driven scheduling platforms Proficient with scheduling, acquires coverage for shifts and reports to the corporate office in Las Angeles. Displays good customer service skills with all security staff members. Must possess strong written and verbal communication skills Must possess the ability to effectively communicate with all levels of management Must be flexible and possess the ability to function in stressful situations Excellent time-management, communication, technical writing, and organizational skills required A dependable team player with business maturity, enthusiasm, and a positive attitude

Admin Asst II - Architectural Review Administrator JOB FUNCTION/PURPOSE The Administrative Assistant II is responsible for performing basic administrative support of a moderately skilled nature. RESPONSIBILITIES Manages the workflow of assigned associations for architectural requests. Answers phone calls, emails and other correspondence pertaining to architectural requests. Contact clients, vendors and/or contractors as needed by phone and/or email. Reviews supporting documents and association guidelines to complete application process in a timely manner according to association timelines. Performs general office support duties including copying, filing, mailing, uploading documents and faxing; maintaining office directories and filing systems; managing office supplies. May also perform support tasks related to customer service and finance needed. Prepares basic correspondence (email, letter, etc.) as directed by manager and appropriate team members. Assists manager with special projects as needed. Other duties as assigned (region specific). Education/Experience: High School Diploma or GED and 2-3 years related experience. Technical: Intermediate proficiency with Microsoft Office applications & internet. Ability to learn numerous software programs. Advanced math skills including debits & credits. Working knowledge of post office protocol, bulk mail processing, work order systems & handling. Communication: Communicates clearly & professionally. Contributes to a positive internal & external customer experience. Maintains composure in challenging situations. Collaborates with others. Asks for constructive feedback. Problem Solving & Quality: Pays attention to detail. Identifies & solves problems. Escalates issues accordingly. Checks work for quality. Shares suggestions to improve quality & productivity. Managing for Results: Works independently with minimal supervision. Takes projects to completion. Follows all company policies & SOPs. Manages multiple tasks. Demonstrates flexibility in workflow & scheduling. Leadership & Initiative: Demonstrates a positive attitude. Acts in accordance with company vision, mission & values. Takes accountability for own performance. Willing to take on additional assignments. Seeks out opportunities for development. PHYSICAL DEMANDS: The work environment is characteristic of an office environment: sitting, standing, walking, bending and lifting are required to perform job responsibilities. The employee must occasionally lift and move up to 20 lbs. TRAVEL: None.

Maintenance & Developer Support (HOA/Community Management) We are seeking a highly organized Administrative Coordinator to support our Maintenance team with work order scheduling, communication, and follow-up. This role will also assist with developer-related administrative support including lot repetition tracking, master plan review coordination, and document organization. This position plays a key part in keeping workflows moving smoothly, ensuring timely service delivery, and supporting internal and external partners. Key Responsibilities: Receive and schedule maintenance work orders, coordinating calendars and technician assignments Communicate with community managers, vendors, and internal field teams regarding scheduling updates Track work order status and support follow-up to ensure timely completion Assist with developer administrative functions such as lot repetition support and master plan review coordination Maintain organized records, files, and logs for work orders and developer documentation Support reporting, updates, and general administrative tasks as needed Qualifications (Preferred): Strong administrative and customer service background Excellent organization, communication, and time management skills Comfortable working in fast-paced, deadline-driven environments Experience with work orders, scheduling, or property management is a plus Proficiency in Microsoft Office (Outlook, Excel, Teams) and scheduling systems

JOB FUNCTION/PURPOSE The Administrative Assistant III is responsible for providing administrative support duties of a moderate to highly skilled nature. RESPONSIBILITIES Manages the workflow of a specific department or team. May act as the working supervisor for other clerical office staff members. Prepares correspondence, including letters, memos, e-mail for internal teams and external clients requiring some understanding of technical matters based on knowledge, verbal direction or research. Answers and directs phone calls and, as appropriate, handles according to subject matter knowledge Assists and directs all guests, clients and customers for meetings, appointments and service. Performs general office support duties including: copying, filing, mailing and faxing; maintaining office directories and filing systems; managing office supplies. May also perform support tasks related to customer service, finance and human resources as needed. Schedules meetings, books conference rooms and assists in meeting support. Initiates action items from manager's meeting notes and distributes accordingly. Provides travel and event coordination support. Assists manager with special projects as needed. Other duties as assigned (region specific). Education/Experience: High School Diploma or GED and 3-5 years related experience. Technical: Advanced proficiency with Microsoft Office applications & internet; Working knowledge of Concur & expense tracking. Ability to use Lync. Ability to learn CMMS, CAD & Hansen (may vary). Advanced math skills including debits & credits. Working knowledge of post office protocol, bulk mail processing, work order systems & handling. Working knowledge of Work Day and Vehicle GPS System. Communication: Communicates clearly & professionally. Contributes to a positive internal & external customer experience. Maintains composure in challenging situations. Collaborates with others. Asks for constructive feedback. Communicates detailed information. Problem Solving & Quality: Pays attention to detail. Identifies & solves complex issues. Escalates issues accordingly; Checks work for quality. Shares suggestions to improve quality & productivity. Identifies, solves complex issues. Managing for Results: Works independently with minimal supervision. Takes projects to completion. Follows all company policies & SOPs. Manages multiple tasks, projects & priorities. Demonstrates flexibility in workflow/scheduling. Leadership & Initiative: Demonstrates a positive attitude. Acts in accordance with company vision, mission & values. Takes accountability for own performance. Willing to take on additional assignments. Seeks out opportunities for leadership & development. Trains others. Takes charge in absence of supervisor. PHYSICAL DEMANDS The work environment is characteristic of an office environment: sitting, standing, walking, bending and lifting are required to perform job responsibilities. The employee must occasionally lift and move up to 20 lbs. TRAVEL Limited - as needed.

The Administrative Assistant II is responsible for providing administrative support of the on-site office, and primarily to perform compliance inspections and architectural reviews for the Association. RESPONSIBILITIES reports to the Architectural Review & Compliance Lead. Supports the workflow for architectural reviews and compliance inspections. Answers and directs phone calls, including distribution of off-hours messages. Provides back up support to other Administrators including the Front Desk. Assists and directs all guests, clients and customers for meetings, appointments and service. Performs general office support duties including copying, filing, mailing and faxing; maintaining office directories and filing systems; managing office supplies. May also perform support tasks related to customer service, finance and human resources as needed. Prepares basic correspondence (email, letter, etc.) as directed by manager and appropriate team members. Data entry required. Process, filter, and prepare work orders. Performs compliance inspections daily. Process letters. Enter and process architectural applications as directed by the Lead. Process architectural responses when decisions are rendered as directed by the Lead. Respond to Resident calls, emails and in person inquiries related to compliance letters and architectural applications. Assists Managers and Coordinators with Board/Committee reports and meeting preparation. Some evening/night property inspections may be required. Assists with special projects as needed. Other duties as assigned. This is NOT a remote work position. Must work on-site in office environment. QUALIFICATIONS Proficient in use of Microsoft Office software Possess effective and professional communication skills, both verbal and written Multi-tasking abilities essential Strong organizational, leadership and problem-solving skills Education/Experience: High School Diploma or GED and 1-2 years related experience preferred. Community management or HOA experience preferred. Technical: Intermediate proficiency with Microsoft Office applications & internet. Ability to learn new software quickly. Working knowledge of post office protocol, mail processing, work order systems & handling. Attention to detail and professionalism required. Communication: Communicates clearly & professionally. Contributes to a positive internal & external customer experience. Maintains composure in challenging situations. Collaborates with others. Asks for constructive feedback. Problem Solving & Quality: Pays attention to detail. Identifies & solves problems. Escalates issues accordingly. Checks work for quality. Shares suggestions to improve quality & productivity. Managing for Results: Works independently with minimal supervision. Takes projects to completion. Follows all company policies & SOPs. Manages multiple tasks. Demonstrates flexibility in workflow & scheduling. Leadership & Initiative: Demonstrates a positive attitude. Acts in accordance with company vision, mission & values. Takes accountability for own performance. Willing to take on additional assignments. Seeks out opportunities for development. CERTIFICATES, LICENSES, REGISTRATIONS: Valid Driver's License PHYSICAL DEMANDS: The work environment is characteristic of an office environment: sitting, standing, walking, bending and lifting are required to perform job responsibilities. The employee must occasionally lift and move up to 20 lbs. The employee will be required to drive and must be able to sit in a vehicle for extended periods. An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Summary of Functions The Administrative Assistant II provides intermediate administrative support with increased responsibility for handling department processes, communications, and coordination. This role requires demonstrated administrative skills and the ability to manage multiple priorities. Essential Duties and Responsibilities • Prepare correspondence, reports, and presentations.• Coordinate scheduling of meetings, conference calls, and events.• Maintain department records and databases.• Serve as point of contact for internal staff and external stakeholders.• Support department projects through documentation and tracking.• Assist with expense reporting and purchasing requests. Organizational Relationships • Reports to Department Supervisor or Manager.• Works with department staff, vendors, and clients as needed. Qualifications • High school diploma required; Associate's degree preferred.• 2-4 years of administrative support experience.• Strong proficiency with Microsoft Office and administrative systems.• Excellent time management and multitasking skills. Physical Demands • Extended computer and phone use.• Occasional lifting up to 25 lbs. Work Environment • Office-based environment with varied administrative tasks. Travel • Minimal travel, occasional offsite meetings. Equal Opportunity An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Summary of Functions The Administrative Assistant II provides intermediate administrative support with increased responsibility for handling department processes, communications, and coordination. This role requires demonstrated administrative skills and the ability to manage multiple priorities. Essential Duties and Responsibilities • Prepare correspondence, reports, and presentations.• Coordinate scheduling of meetings, conference calls, and events.• Maintain department records and databases.• Serve as point of contact for internal staff and external stakeholders.• Support department projects through documentation and tracking.• Assist with expense reporting and purchasing requests. Organizational Relationships • Reports to Department Supervisor or Manager.• Works with department staff, vendors, and clients as needed. Qualifications • High school diploma required; Associate's degree preferred.• 2-4 years of administrative support experience.• Strong proficiency with Microsoft Office and administrative systems.• Excellent time management and multitasking skills. Physical Demands • Extended computer and phone use.• Occasional lifting up to 25 lbs. Work Environment • Office-based environment with varied administrative tasks. Travel • Minimal travel, occasional offsite meetings.