Collections Specialist jobs at Resurgent

, pay will be variable by location - plus tips. Our To Go Specialists are food experts who love to recommend their favs to guests who want to eat at home, work or anywhere . . . really. To Go Specialists make sure their work area and Guest touch points are clean and sanitized. You will build connections with Guests when you take orders and when Guests pick up their meals - by ensuring their order is Accurate and On Time. And . . . time flies when having fun working in our restaurant! Working at Cheddar's means . . . * Serving up scratch-made food at affordable prices. * Taking pride in the work and the brand. * Creating an experience that makes guests feel welcome and looked after. * Seeing every day as a fresh start and coming in with a good attitude. * Enjoy a culture where you are treated like family, you are motivated and it is fun. Here's where things really get exciting. As a part of our team, you can look forward to cool benefits: * Competitive salary with weekly pay - AKA makin' that Cheddar $$. * Flexible schedules - we care about your life outside of work, too! * Health and Wealth Benefits - your health matters. * Dining and other discounts - did someone say Honey Butter Croissants? * Career advancement opportunities - we want you to grow and succeed!

Classification: Non-Exempt The Accounts Receivable Clerk is responsible to the Office Manager for the collection and maintenance of all charge accounts by company policy. With excellent communication skills, will be able to resolve A/R issues appropriately and effectively. About Us: We are Alsco Uniforms. We've been working hard for our customers since 1889 when we invented the uniform and linen rental industry. Alsco Uniforms has grown into a worldwide leader serving over 350,000 customers in 13 countries. It's our job every day to make every aspect of the customer experience better. Whatever our customers need, Alsco Uniforms finds the answers that work for them. Our employees are the heart and soul of Alsco Uniforms. As a result, we have a long history of strong financial performance, continuous improvement, and customer service. We're seeking driven professionals with an ambition to grow within our company. We'd love to talk to you about how you can fit into our team of diverse individuals and how your hard work will be rewarded with competitive pay and benefits and ongoing career development. Join our team and build your career with Alsco Uniforms! Our full-time employees enjoy: 401K Plan with Company Match Medical, Dental, Vision, FSA/HSA Life Insurance, Disability Insurance Vacation, Sick Time, Holidays Choice of Global Cash Card or Direct Deposit Career Advancement Learning & Development Opportunities Inclusive and Diverse Team Environment Benefits may vary for positions covered by a collective bargaining agreement. Essential Functions: Process customer payments according to company policy. Follow the branch collection strategy in monitoring customer accounts for non-payment, skipped invoices, and partial payments. Provide regular communication to management regarding the status of account collections. Organize a recovery system and initiate collection efforts. Complete monthly and quarterly closing statement processes and create reports. Communicate with customers via phone, e-mail, mail, or in-person to make payment arrangements on delinquent accounts. Perform reference checks of all credit applications and report findings to management. Investigate and resolve customer inquiries on time. Submit accounts to management for bad debt write-offs. Fax or e-mail invoices to customers for payment. Perform other tasks as required. Additional Functions: May perform some of the other general office functions. Qualifications: Proficient with MS Office, with an emphasis on Excel spreadsheets summarizing aging/past due accounts. Excellent written and verbal communication skills in English, especially in telephone skills. Proven excellent interpersonal skills and ability to work successfully in a team environment. Great organizational and multi-tasking skills; detail oriented. Show successful experience in the ability to enthusiastically press into action collection efforts. Demonstrate a good understanding of general business operating procedures and be proficient in data entry. Typical Physical Activity: Physical Demands/Requirements consist of standing, sitting, walking, stooping, driving, grasping, moving equipment, pushing, pulling, reading, speaking, hearing, and lifting up to 30 lbs. Typical Environmental Conditions: Vehicles on public roads, inside general offices, customer locations, and areas of a typical industrial laundry facility, Service Center, or depot. Travel Requirements: None Education: Some business experience. For a general description of benefits that are being offered for this position, please visit . Alsco Uniforms is an Equal Employment Opportunity Employer. Candidates are considered for employment with Alsco Uniforms without regard to their race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status (specifically status as a disabled veteran, recently separated veteran, armed forces service medal veteran, or active duty wartime or campaign badge veteran), or other classification protected by applicable federal, state, or local law.

About Us Fueled by a fundamental belief in innovation, Resurgent Capital Services is an industry-leading financial services company in our sector. It all began 25 years ago when a small group of successful entrepreneurs had a vision for a new type of asset receivables company. One with a commitment to superior service and a personal touch with every interaction. We believe that demonstrating integrity in everything we do, maintaining a strong commitment to compliance, and doing things the right way is a sustainable business model. We want you to feel like your work has an impact and makes a difference every day. Join us as we develop strategies for change and transform the trajectory of your career! Notice for California Residents - California Privacy Policy Summary: As a Collections Specialist, you will be the voice of the company when contacting customers via phone or handling incoming calls from customers with questions and matters regarding their account. You will assist customers by providing information about their account, fulfilling requests, and setting up payment arrangements. Key Responsibilities: Collect, document, and provide account related information accurately during phone interactions with customers and authorized 3rd parties Negotiate payment terms with customers to resolve account balances Maintain established levels of quality and efficiency Learn and adhere to federal laws and state regulations during phone interactions Contact consumers to offer repayment methods by manually dialing or by using the auto dialer. Work Schedules: Our contact center operates 8am-9pm (Mon-Thurs), 8am-7pm (Fri), and 9am-5pm (Sat & Sun) Collection Specialists will have a stable shift (does not vary week to week) resulting in 40 hours per week Shifts involving work hours after 6pm and weekends receive premium pay Examples of Current Shifts: Monday-Friday: 10:30am-7:00pm Monday-Thursday: 10:00am-9:00pm Monay-Friday: 9:30am-6:00pm Tuesday-Friday: 8:00am-4:30am & Saturday's 9:00am-5:00pm Weekend Shift: Monday's & Friday's 8:00am-7:00pm, Saturday's & Sunday's 9:00am-5:00pm Start Date: January 5, 2026 Training Period: 1/5/2026-1/23/2026 Training Schedule: 8:30am-5:30pm Monday-Friday Skills & Qualifications: Call center, sales, telemarketing, or customer service experience preferred but not required Bilingual preferred but not required Payment negotiation experience preferred but not required Strong verbal communication skills Enthusiastic approach to assisting others Ability to remain professional, objective, and empathetic Ability to accurate and efficiently perform data entry Ability to navigate and use multiple systems simultaneously (Collections application, Microsoft Teams, Notepad, phone system workbench, etc What We Offer: Competitive Salary: Starting at $20.00-$21.00 per hour based on Monthly Commission: uncapped commission on top of their regular salary through a structured incentive program Eligible for Collection Specialist leveling promotion as soon as 6 months Long term career growth - over 60% of all company openings are filled by internal promotion Annual merit increase based on performance Comprehensive healthcare benefits which include wellness discounts, company provided Health Savings Account contributions of up to $1600, and free preventative drugs for chronic medical conditions. On-site clinic with nurse practitioner Supplemental benefits including (but not limited to): parental leave, infertility & adoption assistance, mental health support, free physical therapy resources, life insurance, and pet insurance. Safe Harbor 401k plan with company contributions up to 4.5%. Casual work environment On-site fitness center Company paid downtown parking worth up to $1000 annually Opportunities to give back to the community by participating in civic and charity events with colleagues. Employee Referral Bonus Program Dependent Scholarship Program Tuition reimbursement program of up to $5000 annually (some restrictions apply) Special awards, contests, and ad-hoc incentives Ability to work with phenomenal talent and friendly team of professionals Educational Requirements: High School Diploma or GED required Resurgent is an Equal Opportunity employer that is fueled by our diverse and inclusive work environment. Are you excited about this opportunity, but your skills and experience aren't an exact match? We encourage you to apply anyway! You may be just the person we are searching for to fill this or another position. We would love to consider you for the Resurgent team! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.

Classification: Non-Exempt The Accounts Receivable Clerk is responsible to the Office Manager for the collection and maintenance of all charge accounts by company policy. With excellent communication skills, will be able to resolve A/R issues appropriately and effectively. About Us: We are Alsco Uniforms. We've been working hard for our customers since 1889 when we invented the uniform and linen rental industry. Alsco Uniforms has grown into a worldwide leader serving over 350,000 customers in 13 countries. It's our job every day to make every aspect of the customer experience better. Whatever our customers need, Alsco Uniforms finds the answers that work for them. Our employees are the heart and soul of Alsco Uniforms. As a result, we have a long history of strong financial performance, continuous improvement, and customer service. We're seeking driven professionals with an ambition to grow within our company. We'd love to talk to you about how you can fit into our team of diverse individuals and how your hard work will be rewarded with competitive pay and benefits and ongoing career development. Join our team and build your career with Alsco Uniforms! Our full-time employees enjoy: * 401K Plan with Company Match * Medical, Dental, Vision, FSA/HSA * Life Insurance, Disability Insurance * Vacation, Sick Time, Holidays * Choice of Global Cash Card or Direct Deposit * Career Advancement * Learning & Development Opportunities * Inclusive and Diverse Team Environment Benefits may vary for positions covered by a collective bargaining agreement. Essential Functions: * Process customer payments according to company policy. * Follow the branch collection strategy in monitoring customer accounts for non-payment, skipped invoices, and partial payments. * Provide regular communication to management regarding the status of account collections. * Organize a recovery system and initiate collection efforts. * Complete monthly and quarterly closing statement processes and create reports. * Communicate with customers via phone, e-mail, mail, or in-person to make payment arrangements on delinquent accounts. * Perform reference checks of all credit applications and report findings to management. * Investigate and resolve customer inquiries on time. * Submit accounts to management for bad debt write-offs. * Fax or e-mail invoices to customers for payment. * Perform other tasks as required. Additional Functions: * May perform some of the other general office functions. Qualifications: * Proficient with MS Office, with an emphasis on Excel spreadsheets summarizing aging/past due accounts. * Excellent written and verbal communication skills in English, especially in telephone skills. * Proven excellent interpersonal skills and ability to work successfully in a team environment. * Great organizational and multi-tasking skills; detail oriented. * Show successful experience in the ability to enthusiastically press into action collection efforts. * Demonstrate a good understanding of general business operating procedures and be proficient in data entry. Typical Physical Activity: * Physical Demands/Requirements consist of standing, sitting, walking, stooping, driving, grasping, moving equipment, pushing, pulling, reading, speaking, hearing, and lifting up to 30 lbs. Typical Environmental Conditions: * Vehicles on public roads, inside general offices, customer locations, and areas of a typical industrial laundry facility, Service Center, or depot. Travel Requirements: * None Education: * Some business experience. For a general description of benefits that are being offered for this position, please visit . Alsco Uniforms is an Equal Employment Opportunity Employer. Candidates are considered for employment with Alsco Uniforms without regard to their race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status (specifically status as a disabled veteran, recently separated veteran, armed forces service medal veteran, or active duty wartime or campaign badge veteran), or other classification protected by applicable federal, state, or local law.

Job Description Classification: Non-Exempt The Accounts Receivable Clerk is responsible to the Office Manager for the collection and maintenance of all charge accounts by company policy. With excellent communication skills, will be able to resolve A/R issues appropriately and effectively. About Us: We are Alsco Uniforms. We've been working hard for our customers since 1889 when we invented the uniform and linen rental industry. Alsco Uniforms has grown into a worldwide leader serving over 350,000 customers in 13 countries. It's our job every day to make every aspect of the customer experience better. Whatever our customers need, Alsco Uniforms finds the answers that work for them. Our employees are the heart and soul of Alsco Uniforms. As a result, we have a long history of strong financial performance, continuous improvement, and customer service. We're seeking driven professionals with an ambition to grow within our company. We'd love to talk to you about how you can fit into our team of diverse individuals and how your hard work will be rewarded with competitive pay and benefits and ongoing career development. Join our team and build your career with Alsco Uniforms! Our full-time employees enjoy: 401K Plan with Company Match Medical, Dental, Vision, FSA/HSA Life Insurance, Disability Insurance Vacation, Sick Time, Holidays Choice of Global Cash Card or Direct Deposit Career Advancement Learning & Development Opportunities Inclusive and Diverse Team Environment Benefits may vary for positions covered by a collective bargaining agreement. Essential Functions: Process customer payments according to company policy. Follow the branch collection strategy in monitoring customer accounts for non-payment, skipped invoices, and partial payments. Provide regular communication to management regarding the status of account collections. Organize a recovery system and initiate collection efforts. Complete monthly and quarterly closing statement processes and create reports. Communicate with customers via phone, e-mail, mail, or in-person to make payment arrangements on delinquent accounts. Perform reference checks of all credit applications and report findings to management. Investigate and resolve customer inquiries on time. Submit accounts to management for bad debt write-offs. Fax or e-mail invoices to customers for payment. Perform other tasks as required. Additional Functions: May perform some of the other general office functions. Qualifications: Proficient with MS Office, with an emphasis on Excel spreadsheets summarizing aging/past due accounts. Excellent written and verbal communication skills in English, especially in telephone skills. Proven excellent interpersonal skills and ability to work successfully in a team environment. Great organizational and multi-tasking skills; detail oriented. Show successful experience in the ability to enthusiastically press into action collection efforts. Demonstrate a good understanding of general business operating procedures and be proficient in data entry. Typical Physical Activity: Physical Demands/Requirements consist of standing, sitting, walking, stooping, driving, grasping, moving equipment, pushing, pulling, reading, speaking, hearing, and lifting up to 30 lbs. Typical Environmental Conditions: Vehicles on public roads, inside general offices, customer locations, and areas of a typical industrial laundry facility, Service Center, or depot. Travel Requirements: None Education: Some business experience. For a general description of benefits that are being offered for this position, please visit . Alsco Uniforms is an Equal Employment Opportunity Employer. Candidates are considered for employment with Alsco Uniforms without regard to their race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status (specifically status as a disabled veteran, recently separated veteran, armed forces service medal veteran, or active duty wartime or campaign badge veteran), or other classification protected by applicable federal, state, or local law.