Dispatcher jobs at RWJBarnabas Health - 33 jobs

Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives - and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It's also about how we support one another and how we show up for our community. Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change. Performs dispatch functions on behalf of the EMS department(s). Coordinates requests for EMS services. Responsible for efficiently and accurately managing incoming and outgoing telephone and radio communications. Acts as a liaison between EMS and those requesting EMS services, such as police departments, fire departments, other EMS agencies, civilians, case managers, social workers, and other facility representatives. Validates requestor information and associated documentation (e.g., PCS forms) and follows up timely on discrepancies. Processes 9-1-1 requests for service, including providing emergency medical call screening and pre-arrival instructions as indicated. Provides dispatch to EMS department units, and interacts with EMS crews. Communicates effectively with requestors, including updates regarding scheduling, delays, and other relevant information. Escalates concerns and conflicts to the chain of command promptly. Performs all other duties assigned by leadership. Responsibilities A day in the life of an EMS Dispatcher III at Hackensack Meridian Health includes: 1. Receives and processes incoming and outgoing telephone and radio communication. 2. Differentiates between routine and priority messages, and initiates and follows through on responses as required in a prompt, professional, and caring manner. 3. Maintains confidentiality and abides by all HIPAA and patient privacy policies and regulations. 4. Complies with all local, state, and federal laws, regulations, and guidelines. 5. Records all requests for service through handwritten and computer entries. 6. Processes requests for 9-1-1 services, including providing emergency medical call screening, and pre-arrival instructions. 7. Dispatches units employing radio, telephone, or other equipment provided, following established protocols. 8. Coordinates requests outsourced to partner agencies including maintaining records of outsourced service requests. Escalates concerns and complaints related to outsourced service requests to the chain of command promptly. 9. Maintains the status and location of all units and personnel at all times. 10. Manages resource requests for large-scale incidents when requested. 11. Works with county Office of Emergency Management and NJ EMS Task Force representatives. 12. Communicate with and respond to requests from other dispatch centers. 13. Communicate and document all relevant information between the prehospital providers and receiving facilities. 14. Maintains hospital diversion logs and provides notifications to stakeholders when appropriate. 15. Troubleshoot all communications equipment problems and notify the appropriate service agency for repair. 16. Submits event reports as needed. 17. Validate documentation (e.g., PCS forms) by established protocols. 18. Other duties and/or projects as assigned. 19. Adheres to HMH Organizational competencies and standards of behavior. Qualifications Education, Knowledge, Skills and Abilities Required: 1. High School diploma, general equivalency diploma (GED), and/or GED equivalent programs. 2. Minimum of 3 years of experience in dispatching law enforcement, fire department, or EMS services. 3. Working knowledge of the radio system and its components. 4. Working understanding of radio broadcast procedures. 5. Familiarity with FCC Rules and Regulations. 6. Familiarity with computer-aided dispatch, dispatch software, UHF/VHF, and other radio frequencies. 7. Excellent written and verbal communication skills. 8. Proficient computer skills that may include but are not limited to Microsoft Office and/or Google Suite platforms. Education, Knowledge, Skills and Abilities Preferred: 1. Experience working with case managers and insurance providers. 2. Knowledge of county geo-political boundaries, major highways, and landmarks. 3. Familiarity with computer-aided dispatch, dispatch software, UHF/VHF, and other radio frequencies. Licenses and Certifications Required: 1. Emergency Medical Technician Certification New Jersey or Paramedics Certification. 2. AHA Basic Health Care Life Support HCP Certification. 3. Certified in ICS 100 and ICS 200 Certification and Hazmat Awareness. 4. Basic Tele-communicator Certification within 3 months of entering position. 5. Emergency Medical Dispatcher Certification (NJ State Approved) within 3 months of entering position. If you feel the above description speaks directly to your strengths and capabilities, then please apply today! Compensation Starting at $29.07 Hourly HMH is committed to pay equity and transparency for our team members. The posted rate of pay in this job posting is a reasonable good faith estimate of the minimum base pay for this role at the time of posting in accordance with the New Jersey Pay Transparency Act and does not reflect the full value of our market-competitive total rewards package. The starting rate of pay is provided for informational purposes only and is not a guarantee of a specific offer. Posted hourly rates may be stated as an annual salary in the offer and posted annual salaries may be stated as an hourly rate in the offer, depending on the level and nature of the job duties and credentials of the candidate. The base compensation determined at the time of the offer may be different than the posted rate of pay based on a number of non-discriminatory factors, including but not limited to: * Labor Market Data: Compensation is benchmarked against market data to ensure competitiveness. * Experience: Years of relevant work experience. * Education and Certifications: Level of education attained, including specialized certifications, credentials, completed apprenticeship programs or advanced training. * Skills: Demonstrated proficiency in relevant skills and competencies. * Geographic Location: Cost of living and market rates for the specific location. * Internal Equity: Compensation is determined in a manner consistent with compensation ranges for similar roles within the organization. * Budget and Grant Funding: Departmental budgets and any grant funding associated with the job position may impact the pay that can be offered. Some jobs may also be eligible for performance-based incentives, bonuses, or commissions not reflected in the starting rate. Certain positions may also be eligible for shift differentials for work performed on evening, night, or weekend shifts. In addition to our compensation for full-time and part-time (20+ hours/week) job positions, HMH offers a comprehensive benefits package, including health, dental, vision, paid leave, tuition reimbursement, and retirement benefits. HACKENSACK MERIDIAN HEALTH (HMH) IS AN EQUAL OPPORTUNITY EMPLOYER All qualified applicants will receive consideration for employment without regard to age, race, color, creed, religion, sex, sexual orientation, gender identity or expression, pregnancy, breastfeeding, genetic information, refusal to submit to a genetic test or make available to an employer the results of a genetic test, atypical hereditary cellular or blood trait, national origin, nationality, ancestry, disability, marital status, liability for military service, or status as a protected veteran. Our Network Hackensack Meridian Health (HMH) is a Mandatory Influenza Vaccination Facility As a courtesy to assist you in your job search, we would like to send your resume to other areas of our Hackensack Meridian Health network who may have current openings that fit your skills and experience. Apply Save Job saved

Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives - and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It's also about how we support one another and how we show up for our community. Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change. Performs dispatch functions on behalf of the EMS department(s). Coordinates requests for EMS services. Responsible for efficiently and accurately managing incoming and outgoing telephone and radio communications. Acts as a liaison between EMS and those requesting EMS services, such as police departments, fire departments, other EMS agencies, civilians, case managers, social workers, and other facility representatives. Validates requestor information and associated documentation (e.g., PCS forms) and follows up timely on discrepancies. Processes 9-1-1 requests for service, including providing emergency medical call screening and pre-arrival instructions as indicated. Provides dispatch to EMS department units, and interacts with EMS crews. Communicates effectively with requestors, including updates regarding scheduling, delays, and other relevant information. Escalates concerns and conflicts to the chain of command promptly. Performs all other duties assigned by leadership. Responsibilities A day in the life of an EMS Dispatcher III at Hackensack Meridian Health includes: 1. Receives and processes incoming and outgoing telephone and radio communication. 2. Differentiates between routine and priority messages, and initiates and follows through on responses as required in a prompt, professional, and caring manner. 3. Maintains confidentiality and abides by all HIPAA and patient privacy policies and regulations. 4. Complies with all local, state, and federal laws, regulations, and guidelines. 5. Records all requests for service through handwritten and computer entries. 6. Processes requests for 9-1-1 services, including providing emergency medical call screening, and pre-arrival instructions. 7. Dispatches units employing radio, telephone, or other equipment provided, following established protocols. 8. Coordinates requests outsourced to partner agencies including maintaining records of outsourced service requests. Escalates concerns and complaints related to outsourced service requests to the chain of command promptly. 9. Maintains the status and location of all units and personnel at all times. 10. Manages resource requests for large-scale incidents when requested. 11. Works with county Office of Emergency Management and NJ EMS Task Force representatives. 12. Communicate with and respond to requests from other dispatch centers. 13. Communicate and document all relevant information between the prehospital providers and receiving facilities. 14. Maintains hospital diversion logs and provides notifications to stakeholders when appropriate. 15. Troubleshoot all communications equipment problems and notify the appropriate service agency for repair. 16. Submits event reports as needed. 17. Validate documentation (e.g., PCS forms) by established protocols. 18. Other duties and/or projects as assigned. 19. Adheres to HMH Organizational competencies and standards of behavior. Qualifications Education, Knowledge, Skills and Abilities Required: 1. High School diploma, general equivalency diploma (GED), and/or GED equivalent programs. 2. Minimum of 3 years of experience in dispatching law enforcement, fire department, or EMS services. 3. Working knowledge of the radio system and its components. 4. Working understanding of radio broadcast procedures. 5. Familiarity with FCC Rules and Regulations. 6. Familiarity with computer-aided dispatch, dispatch software, UHF/VHF, and other radio frequencies. 7. Excellent written and verbal communication skills. 8. Proficient computer skills that may include but are not limited to Microsoft Office and/or Google Suite platforms. Education, Knowledge, Skills and Abilities Preferred: 1. Experience working with case managers and insurance providers. 2. Knowledge of county geo-political boundaries, major highways, and landmarks. 3. Familiarity with computer-aided dispatch, dispatch software, UHF/VHF, and other radio frequencies. Licenses and Certifications Required: 1. Emergency Medical Technician Certification New Jersey or Paramedics Certification. 2. AHA Basic Health Care Life Support HCP Certification. 3. Certified in ICS 100 and ICS 200 Certification and Hazmat Awareness. 4. Basic Tele-communicator Certification within 3 months of entering position. 5. Emergency Medical Dispatcher Certification (NJ State Approved) within 3 months of entering position. If you feel the above description speaks directly to your strengths and capabilities, then please apply today! Starting Minimum Rate Starting at $29.07 Hourly Job Posting Disclosure HMH is committed to pay equity and transparency for our team members. The posted rate of pay in this job posting is a reasonable good faith estimate of the minimum base pay for this role at the time of posting in accordance with the New Jersey Pay Transparency Act and does not reflect the full value of our market-competitive total rewards package. The starting rate of pay is provided for informational purposes only and is not a guarantee of a specific offer. Posted hourly rates may be stated as an annual salary in the offer and posted annual salaries may be stated as an hourly rate in the offer, depending on the level and nature of the job duties and credentials of the candidate. The base compensation determined at the time of the offer may be different than the posted rate of pay based on a number of non-discriminatory factors, including but not limited to: Labor Market Data: Compensation is benchmarked against market data to ensure competitiveness. Experience: Years of relevant work experience. Education and Certifications: Level of education attained, including specialized certifications, credentials, completed apprenticeship programs or advanced training. Skills: Demonstrated proficiency in relevant skills and competencies. Geographic Location: Cost of living and market rates for the specific location. Internal Equity: Compensation is determined in a manner consistent with compensation ranges for similar roles within the organization. Budget and Grant Funding: Departmental budgets and any grant funding associated with the job position may impact the pay that can be offered. Some jobs may also be eligible for performance-based incentives, bonuses, or commissions not reflected in the starting rate. Certain positions may also be eligible for shift differentials for work performed on evening, night, or weekend shifts. In addition to our compensation for full-time and part-time (20+ hours/week) job positions, HMH offers a comprehensive benefits package, including health, dental, vision, paid leave, tuition reimbursement, and retirement benefits.

Our team members are the heart of what makes us better. At Hackensack Meridian _Health_ we help our patients live better, healthier lives - and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It's also about how we support one another and how we show up for our community. Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change. Performs dispatch functions on behalf of the EMS department(s). Coordinates requests for EMS services. Responsible for efficiently and accurately managing incoming and outgoing telephone and radio communications. Acts as a liaison between EMS and those requesting EMS services, such as police departments, fire departments, other EMS agencies, civilians, case managers, social workers, and other facility representatives. Validates requestor information and associated documentation (e.g., PCS forms) and follows up timely on discrepancies. Processes 9-1-1 requests for service, including providing emergency medical call screening and pre-arrival instructions as indicated. Provides dispatch to EMS department units, and interacts with EMS crews. Communicates effectively with requestors, including updates regarding scheduling, delays, and other relevant information. Escalates concerns and conflicts to the chain of command promptly. Performs all other duties assigned by leadership. Education, Knowledge, Skills and Abilities Required: 1. High School diploma, general equivalency diploma (GED), and/or GED equivalent programs. 2. Minimum of 3 years of experience in dispatching law enforcement, fire department, or EMS services. 3. Working knowledge of the radio system and its components. 4. Working understanding of radio broadcast procedures. 5. Familiarity with FCC Rules and Regulations. 6. Familiarity with computer-aided dispatch, dispatch software, UHF/VHF, and other radio frequencies. 7. Excellent written and verbal communication skills. 8. Proficient computer skills that may include but are not limited to Microsoft Office and/or Google Suite platforms. Education, Knowledge, Skills and Abilities Preferred: 1. Experience working with case managers and insurance providers. 2. Knowledge of county geo-political boundaries, major highways, and landmarks. 3. Familiarity with computer-aided dispatch, dispatch software, UHF/VHF, and other radio frequencies. Licenses and Certifications Required: 1. Emergency Medical Technician Certification New Jersey or Paramedics Certification. 2. AHA Basic Health Care Life Support HCP Certification. 3. Certified in ICS 100 and ICS 200 Certification and Hazmat Awareness. 4. Basic Tele-communicator Certification within 3 months of entering position. 5. Emergency Medical Dispatcher Certification (NJ State Approved) within 3 months of entering position. If you feel the above description speaks directly to your strengths and capabilities, then please apply today! 175421 Starting at $29.07 Hourly HMH is committed to pay equity and transparency for our team members. The posted rate of pay in this job posting is a reasonable good faith estimate of the minimum base pay for this role at the time of posting in accordance with the New Jersey Pay Transparency Act and does not reflect the full value of our market-competitive total rewards package. The starting rate of pay is provided for informational purposes only and is not a guarantee of a specific offer. Posted hourly rates may be stated as an annual salary in the offer and posted annual salaries may be stated as an hourly rate in the offer, depending on the level and nature of the job duties and credentials of the candidate. The base compensation determined at the time of the offer may be different than the posted rate of pay based on a number of non-discriminatory factors, including but not limited to: + Labor Market Data: Compensation is benchmarked against market data to ensure competitiveness. + Experience: Years of relevant work experience. + Education and Certifications: Level of education attained, including specialized certifications, credentials, completed apprenticeship programs or advanced training. + Skills: Demonstrated proficiency in relevant skills and competencies. + Geographic Location: Cost of living and market rates for the specific location. + Internal Equity: Compensation is determined in a manner consistent with compensation ranges for similar roles within the organization. + Budget and Grant Funding: Departmental budgets and any grant funding associated with the job position may impact the pay that can be offered. Some jobs may also be eligible for performance-based incentives, bonuses, or commissions not reflected in the starting rate. Certain positions may also be eligible for shift differentials for work performed on evening, night, or weekend shifts. In addition to our compensation for full-time and part-time (20+ hours/week) job positions, HMH offers a comprehensive benefits package, including health, dental, vision, paid leave, tuition reimbursement, and retirement benefits. HACKENSACK MERIDIAN HEALTH (HMH) IS AN EQUAL OPPORTUNITY EMPLOYER All qualified applicants will receive consideration for employment without regard to age, race, color, creed, religion, sex, sexual orientation, gender identity or expression, pregnancy, breastfeeding, genetic information, refusal to submit to a genetic test or make available to an employer the results of a genetic test, atypical hereditary cellular or blood trait, national origin, nationality, ancestry, disability, marital status, liability for military service, or status as a protected veteran.

Are you pursuing an exciting career in EMS? Do you want to make a difference in your community? Apply to join TriCare Medical Transportation's growing team as a Dispatcher today! TriCare Medical Transportation is South Jersey's premier medical transportation company. We are a large-scale 24/7 operation with over 300 employees and 130 vehicles, providing service from our headquarters in Pleasantville, NJ and two satellite locations in Vineland and Cherry Hill. TriCare is a trusted provider of non-emergency medical transportation services, committed to helping individuals with mobility challenges get to and from medical appointments safely and on time. WHAT YOU'LL DO As a Dispatcher, your role is vital to our operations, ensuring timely and efficient scheduling and routing of drivers and vehicles while maintaining excellent customer service and coordination. · Dispatch wheelchair-accessible vans to transport clients to medical appointments. · Coordinate daily routes for drivers based on efficiency and timeliness. · Monitor trip progress and adjust schedules as needed due to traffic, cancellations, or delays. · Communicate clearly and professionally with clients, drivers, caregivers, and medical offices. · Use dispatching software or GPS systems to track vehicle locations and maintain records. · Respond to urgent transportation issues and resolve conflicts or service delays. · Ensure compliance with company protocols and HIPAA regulations. WHAT YOU'LL NEED · Prior dispatching experience preferred, especially in NEMT, EMS, or logistics. · Strong knowledge of local geography and transportation routes. · Excellent communication and problem-solving skills. · Proficient with dispatch software, GPS tracking, and basic computer skills. · Ability to multitask in a fast-paced environment. · Empathy and professionalism when dealing with passengers with special mobility or medical needs. · Clean background check · Negative drug screening PERKS Competitive compensation $18.00-$20.00hr based on experience Benefits package (Medical, Dental & Vision Insurance) Health Benefits starting at $10.00 weekly Paid time off (PTO) 401(k) after 6 months of service Opportunities for growth and advancement $5000 Tuition Reimbursement JOB TYPE: Full-time 2 shifts available Monday -Friday 8am -4pm / Monday - Friday 1pm - 9pm TriCare Medical Transportation is an Equal Opportunity Employer

Are you pursuing an exciting career in EMS? Do you want to make a difference in your community? Apply to join TriCare Medical Transportation's growing team as a BLS Dispatcher today! TriCare Medical Transportation is South Jersey's premier medical transportation company. We are a large-scale 24/7 operation with over 300 employees and 130 vehicles, providing service from our headquarters in Pleasantville, NJ and two satellite locations in Vineland and Cherry Hill. WHAT YOU'LL DO As a BLS Dispatcher, you will play a key role as the first line of response in emergency and non-emergency calls. • Coordinate the work and activities of EMTs, First Responders and Nurses during emergency and non-emergency transports • Be courteous and professional to patients, facility employees, co-workers, supervisors and the public at all times • Receive, prioritize and dispatch calls in computer aided dispatch software (CAD) • Intake large volume of calls and determine appropriate level of EMS responsible required • Operate radio communication device, multi-line telephone system and various computer systems WHAT YOU'LL NEED • Open availability - we are a 24/7 operation so hours will vary • Dispatch experience is preferred but not required • Proficient computer skills • Excellent communication skills • Ability to work in high pressure situations • Clean background check • Negative drug screening PERKS • Competitive compensation $20.00-24.00 based on experience • Benefits package (Medical, Dental & Vision Insurance) Health Benefits starting at $10.00 weekly • Paid time off (PTO) • 401(k) after 6 months of service • Opportunities for growth and advancement • $5000 Tuition Reimbursement JOB TYPE: Full-time Day shift 7a -7p TriCare Medical Transportation is an Equal Opportunity Employer

**Discover Your Career at Emory University** Emory University is a leading research university that fosters excellence and attracts world-class talent to innovate today and prepare leaders for the future. We welcome candidates who can contribute to the excellence of our academic community. **Description** KEY RESPONSIBILITIES: + Prioritizes and dispatches information to police, administrative officials, emergency medical technicians, traffic enforcement personnel or staff to initiate responses to crimes, fires, injuries, accidents, requests for service and other emergency and non-emergency incidents. + Logs calls, monitors alarms and access control systems, and operates multiple computer systems. + Tracks personnel/vehicle locations and coordinates responses. + Operates communications equipment and processes criminal history information in accordance with federal and state law. + Maintains and is accountable for the handling of confidential information on a local, state and international level. + Serves as an information resource for university police department and police administrators. + Maintains required record-keeping. + May operate a switchboard. + Performs related responsibilities as required. MINIMUM QUALIFICATIONS: + A high school diploma or equivalent. + One year of customer service, law enforcement or dispatch/telecommunications experience. + Ability to meet background investigation requirements which include a criminal history check. + Ability to meet P.O.S.T. certification standards within 6 months of employment. + Ability to complete requirements for GCIC (Georgia Crime Information Center) terminal operator certifications as required by federal and state law. + Ability to type 30 wpm. NOTE: Position tasks are required to be performed in-person at an Emory University location; working remote is not an option. Emory reserves the right to change this status with notice to employee. **Additional Details** Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law. Emory University does not discriminate in admissions, educational programs, or employment, including recruitment, hiring, promotions, transfers, discipline, terminations, wage and salary administration, benefits, and training. Students, faculty, and staff are assured of participation in university programs and in the use of facilities without such discrimination. Emory University complies with Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veteran's Readjustment Assistance Act, and applicable executive orders, federal and state regulations regarding nondiscrimination, equal opportunity, and affirmative action (for protected veterans and individuals with disabilities). Inquiries regarding this policy should be directed to the Emory University Department of Equity and Civil Rights Compliance, 201 Dowman Drive, Administration Building, Atlanta, GA 30322. Telephone: ************ (V) | ************ (TDD). Emory University is committed to ensuring equal access and providing reasonable accommodations to qualified individuals with disabilities upon request. To request this document in an alternate format or to seek a reasonable accommodation, please contact the Department of Accessibility Services ataccessibility@emory.eduor call ************ (Voice) | ************ (TDD). We kindly ask that requests be made at least seven business days in advance to allow adequate time for coordination. **Connect With Us!** Connect with us for general consideration! **Job Number** _159248_ **Job Type** _Regular Full-Time_ **Division** _Campus Services_ **Department** _CS Emory University Police_ **Job Category** _Public Safety and Security_ **Campus Location (For Posting) : Location** _US-GA-Atlanta_ **_Location : Name_** _Emory Campus-Clifton Corridor_ **Remote Work Classification** _No Remote_ **Health and Safety Information** _Not Applicable_

Four Seasons Heating, Air Conditioning, Plumbing & Electric, the largest residential HVAC contractor in North America, is currently looking for a Dispatcher. 2nd Shift Dispatcher - End-of-Day Operations Specialist We're seeking a 2nd Shift Closer / Dispatcher to be the final checkpoint of the day - the person who ensures that every call, schedule, and detail is wrapped up and ready for a seamless morning launch. If you're detail-oriented, thrive in a fast-paced environment, and enjoy the satisfaction of leaving things fully buttoned up, this role is for you. Starting Pay: $42,000 - $50,000 annually (based on experience & skill set) Growth Path: Advancement opportunities based on performance and leadership What You'll Do Review and close out all service calls for the day, including billing, notes, and follow-ups Ensure next-day schedules are fully set and optimized for efficiency Double-check dispatch board accuracy and assign rollover calls Communicate with technicians, client care, and leadership as needed Serve as the final quality check to make sure no details are missed before tomorrow What Makes a Great Closer Dispatcher Highly organized with strong attention to detail Comfortable making decisions independently Thrives on accountability - knowing the night ends with you Quick thinker, problem solver, and calm under pressure Tech-savvy with scheduling/dispatch software (training provided) Schedule 2nd Shift coverage until operations are fully closed Typical hours: Afternoon/evening to close (varies by season and workload) Work-from-home flexibility available after training (quiet, distraction-free environment required) Benefits: Medical Insurance (employer subsidized) Accident Insurance Critical Illness Insurance Hospital Indemnity Insurance Dental Plans (free to employees) Vision Plans (free to employees) Short Term Disability (free to employees) Long Term Disability Basic Life Insurance (free to employees) Holiday Pay Paid Time Off 401k with Matching Credit Union Cellular Discounts Reasonable Accommodation: Four Seasons is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Four Seasons is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact Human Resources at ************ Ext 5010.

Position#Summary Operates the HMC switchboard to extend and handle incoming, outgoing and interoffice calls by using a computerized database. Answers and alerts staff of emergency codes and alarms. Maintains the smooth flow of communication traffic and effective communications and alarm responses. Provides answering service for HMC practices. Primary Position Responsibilities 1. Immediately responds to and follows department/HMC procedures for all codes and alarms. 2. Answers, transfers, and directs incoming calls using a computerized database for information access. 3. Relays Answering Service call information to on-call physicians as soon as possible. 4. Updates changes to on-call and records all pertinent information in Switchboard Office logs and notes. 5. Checks departmental daily updates, shares relevant minute to minute call information, checks e-mail and responds accordingly. # Qualifications Minimum Education: Required: High School Diploma or Equivalent Minimum Years of Experience (Amount, Type and Variation): Required: None Preferred: Previous telephone phone experience is strongly preferred.# Previous experience in a medical office.# Medical Terminology experience. License, Registry or Certification: Required: None Knowledge, Skills and/or Abilities: Required: â- Above basic computer proficiency in Microsoft Office Suite. â- Must possess excellent communications skills. â- Excellent customer service skills. â- Comfortable working in a fast paced environment and able to accept new information and protocol easily. Preferred: Previous Switchboard, Call Center and heavy phone experience FLEXIBILITY A MUST# MUST BE ABLE TO TRAIN ON ALL THREE SHIFTS 10AM-6PM, MIDNIGHT -8AM, 4PM-MIDNIGHT# # Hunterdon Health is committed to providing a competitive benefit package to our employees.# Benefit#offerings vary based on status and may include but not be limited to medical, dental, vision, family forming, paid time off, tuition reimbursement, and retirement savings. The hiring range listed is the potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement. When determining an applicant#s hourly rate and/or base salary, several factors may be considered as applicable (e.g., years of relevant experience, education, internal equity, and specialty). Position Summary Operates the HMC switchboard to extend and handle incoming, outgoing and interoffice calls by using a computerized database. Answers and alerts staff of emergency codes and alarms. Maintains the smooth flow of communication traffic and effective communications and alarm responses. Provides answering service for HMC practices. Primary Position Responsibilities 1. Immediately responds to and follows department/HMC procedures for all codes and alarms. 2. Answers, transfers, and directs incoming calls using a computerized database for information access. 3. Relays Answering Service call information to on-call physicians as soon as possible. 4. Updates changes to on-call and records all pertinent information in Switchboard Office logs and notes. 5. Checks departmental daily updates, shares relevant minute to minute call information, checks e-mail and responds accordingly. Qualifications Minimum Education: Required: High School Diploma or Equivalent Minimum Years of Experience (Amount, Type and Variation): Required: None Preferred: Previous telephone phone experience is strongly preferred. Previous experience in a medical office. Medical Terminology experience. License, Registry or Certification: Required: None Knowledge, Skills and/or Abilities: Required: â- Above basic computer proficiency in Microsoft Office Suite. â- Must possess excellent communications skills. â- Excellent customer service skills. â- Comfortable working in a fast paced environment and able to accept new information and protocol easily. Preferred: Previous Switchboard, Call Center and heavy phone experience FLEXIBILITY A MUST MUST BE ABLE TO TRAIN ON ALL THREE SHIFTS 10AM-6PM, MIDNIGHT -8AM, 4PM-MIDNIGHT Hunterdon Health is committed to providing a competitive benefit package to our employees. Benefit offerings vary based on status and may include but not be limited to medical, dental, vision, family forming, paid time off, tuition reimbursement, and retirement savings. The hiring range listed is the potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement. When determining an applicant's hourly rate and/or base salary, several factors may be considered as applicable (e.g., years of relevant experience, education, internal equity, and specialty).

Atlantic Health System, is seeking a per-diem Medical Dispatcher I (Call Taker) to work for Ambulance part of Atlantic Health System. The Atlantic Mobile Health Dispatcher I is an integral part of the Emergency Medical Services Department supporting BLS Transport, MAV & Critical Care Operations. The dispatcher is responsible for the intake and processing of all transport requests and scheduling transports and appointments to meet the patient and customers' needs through superior communication and customer service skills. The dispatcher will utilize multiple phone lines, six computer screens and wall monitors containing information ranging from Computer Aided Dispatch (CAD) systems, billing systems, payment collection screens. Coordination with Dispatchers, Hospital Liaisons, Clients, Patients, Customer Service Coordinators, Social Workers and Hospital Staff in the region to assure safe operations and collaboration and the necessary logistical support for the mission. The ideal candidate is committed to safety, detail oriented and one who can function well in a fast paced, dynamic environment where finding solutions to co Effectively prioritizes channels and assigns emergency and non-emergency medical transport requests to appropriate vehicles and personnel (SCTU, BLS and MAV) to ensure a smooth transition and work flow from request to scheduling and through pick up or emergent response Dispatches vehicles in a timely manner Makes accurate moment-to- moment decisions in regard to scheduling pickups and rearranging the current plan accordingly to accommodate exceptions and emergencies Performs ongoing demand analysis of engaged and available vehicles to ensure operational efficiency and customer satisfaction with transports Appropriately balances the needs of the customer and the company when making critical decisions regarding transport Ensures compliance with various state, federal and insurance regulations relating to ambulance transports when scheduling and managing transports Maintains timely and accurate tracking of all vehicles engaged in transports and makes appropriate assignments using this information about vehicle location and availability Consistently performs status checks on crews verifying engagement, availability, safety and progress in transport Expertly uses CAD Dispatch system to review trip requests, appropriately schedule transports to assure timely response and vehicle/resource utilization and service Keeps trip requests organized and prioritizes trips for appropriate sequence dispatch when emergencies develop Communicates to crew vital trip assignment and monitoring information via communication system. Consistently uses professional demeanor, voice tone and respect in all communications Prepares, completes and distributes in a timely fashion reports stating progress, issues, problems and statistics for review by other appropriate parties Perform basic data entry; demonstrate ability to learn new computer programs and perform some advanced data entry when necessary Attends communication meetings and education sessions Competently performs call taker duties when work schedule or demand requires Qualifications Minimum Education: High school diploma or equivalent required Relevant Experience: Customer service and call taking/call center training courses preferred Basic Tele-Communicator (BTC) and NJ EMD preferred

Atlantic Health System, is seeking a per-diem Medical Dispatcher I (Call Taker) to work for Ambulance part of Atlantic Health System. The Atlantic Mobile Health Dispatcher I is an integral part of the Emergency Medical Services Department supporting BLS Transport, MAV & Critical Care Operations. The dispatcher is responsible for the intake and processing of all transport requests and scheduling transports and appointments to meet the patient and customers' needs through superior communication and customer service skills. The dispatcher will utilize multiple phone lines, six computer screens and wall monitors containing information ranging from Computer Aided Dispatch (CAD) systems, billing systems, payment collection screens. Coordination with Dispatchers, Hospital Liaisons, Clients, Patients, Customer Service Coordinators, Social Workers and Hospital Staff in the region to assure safe operations and collaboration and the necessary logistical support for the mission. The ideal candidate is committed to safety, detail oriented and one who can function well in a fast paced, dynamic environment where finding solutions to co * Effectively prioritizes channels and assigns emergency and non-emergency medical transport requests to appropriate vehicles and personnel (SCTU, BLS and MAV) to ensure a smooth transition and work flow from request to scheduling and through pick up or emergent response * Dispatches vehicles in a timely manner * Makes accurate moment-to- moment decisions in regard to scheduling pickups and rearranging the current plan accordingly to accommodate exceptions and emergencies * Performs ongoing demand analysis of engaged and available vehicles to ensure operational efficiency and customer satisfaction with transports * Appropriately balances the needs of the customer and the company when making critical decisions regarding transport * Ensures compliance with various state, federal and insurance regulations relating to ambulance transports when scheduling and managing transports * Maintains timely and accurate tracking of all vehicles engaged in transports and makes appropriate assignments using this information about vehicle location and availability * Consistently performs status checks on crews verifying engagement, availability, safety and progress in transport * Expertly uses CAD Dispatch system to review trip requests, appropriately schedule transports to assure timely response and vehicle/resource utilization and service * Keeps trip requests organized and prioritizes trips for appropriate sequence dispatch when emergencies develop * Communicates to crew vital trip assignment and monitoring information via communication system. Consistently uses professional demeanor, voice tone and respect in all communications * Prepares, completes and distributes in a timely fashion reports stating progress, issues, problems and statistics for review by other appropriate parties * Perform basic data entry; demonstrate ability to learn new computer programs and perform some advanced data entry when necessary * Attends communication meetings and education sessions * Competently performs call taker duties when work schedule or demand requires At Atlantic Health System, our promise to our communities is; Anyone who enters one of our facilities, will receive the highest quality care delivered at the right time, at the right place, and at the right cost. This commitment is also echoed in the respect, development and opportunities we give to our more than 20,000 team members. Headquartered in Morristown, New Jersey, we are one of the leading non-profit health care systems in the nation. Our facilities and sites of care include: * Morristown Medical Center, Morristown, NJ * Overlook Medical Center, Summit, NJ * Newton Medical Center, Newton, NJ * Chilton Medical Center, Pompton Plains, NJ * Hackettstown Medical Center, Hackettstown, NJ * Goryeb Children's Hospital, Morristown, NJ * CentraState Healthcare System, Freehold, NJ * Atlantic Home Care and Hospice * Atlantic Mobile Health * Atlantic Rehabilitation We also have more than 900 community-based healthcare providers affiliated through Atlantic Medical Group. Atlantic Accountable Care Organization is one of the largest ACOs in the nation, and we are a member of AllSpire Health Partners. We have received awards and recognition for the services we have provided to our patients, team members and communities. Below are just a few of our accolades: * 100 Best Companies to Work For and FORTUNE magazine for 15 years * Best Places to Work in Healthcare - Modern Healthcare * 150 Top Places to work in Healthcare - Becker's Healthcare * 100 Accountable Care Organizations to Know - Becker's Hospital Review * Best Employers for Workers over 50 - AARP * Gold-Level "Well Workplace": Wellness Council of America (WELCOA) * One of the 100 Best Workplaces for "Millennials" Great Place to Work and FORTUNE magazine * One of the 20 Best Workplaces in Health Care: Great Place to Work and FORTUNE magazine * Official Health Care Partner of the New York Jets * NJ Sustainable Business Atlantic Mobile Health is a non-profit corporation dedicated to providing the fasted air and ground medical transportation services. Atlantic Health System offers a competitive and comprehensive Total Rewards package that supports the health, financial security, and well-being of all team members. Offerings vary based on role level (Team Member, Director, Executive). Below is a general summary, with role-specific enhancements highlighted: Team Member Benefits * Medical, Dental, Vision, Prescription Coverage (22.5 hours per week or above for full-time and part-time team members) * Life & AD&D Insurance. * Short-Term and Long-Term Disability (with options to supplement) * 403(b) Retirement Plan: Employer match, additional non-elective contribution * PTO & Paid Sick Leave * Tuition Assistance, Advancement & Academic Advising * Parental, Adoption, Surrogacy Leave * Backup and On-Site Childcare * Well-Being Rewards * Employee Assistance Program (EAP) * Fertility Benefits, Healthy Pregnancy Program * Flexible Spending & Commuter Accounts * Pet, Home & Auto, Identity Theft and Legal Insurance ____________________________________________ Note: In Compliance with the NJ Pay Transparency Act (effective Sunday, June 1, 2025), all job postings will include the hourly wage or salary (or a range), as well as this summary of benefits. Final compensation and benefit eligibility may vary by role and employment status and will be confirmed at the time of offer. EEO STATEMENT Atlantic Health System, Inc. is an equal employment opportunity employer and federal contractor or subcontractor and therefore abides by applicable laws to protect applicants and employees from discrimination in hiring, promotion, discharge, pay, fringe benefits, job training, classification, referral, and other aspects of employment, on the basis of race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, citizenship status, disability, age, genetics, or veteran status.

The Atlantic Mobile Health Dispatcher II is an integral part of the Emergency Medical Services Department supporting Transport, MAV & Critical Care Operations. The dispatcher is responsible for assignment of the most appropriate resource to meet the patient and customer's needs while assuring the safe completion of the transport through superior communication and customer service skills. The dispatcher will utilize multiple phone lines, six computer screens and wall monitors containing information ranging from Computer Aided Dispatch (CAD) systems, telecommunications equipment, mapping software, vehicle tracking software, weather and traffic information to assure the safety of medical crews. Coordination with other EMS teams and Communications Center in the region to assure safe operations and collaboration and the necessary logistical support for the mission. The ideal candidate is committed to safety, detail oriented and one who can function well in a fast paced, dynamic environment where finding solutions to complex logistical challenges is a must. World class customer service and communication skills are mandatory. Job Responsibilities along with a percentage of time performing duties * Effectively prioritizes and assigns emergency and non-emergency calls for service. * Makes accurate moment-to- moment decisions regarding scheduling trips and rearranging the current plan accordingly to accommodate exceptions and emergencies. * Appropriately balances the needs of the customer and the company when making critical decisions. * Maintains timely and accurate tracking of all units and company vehicles. * Consistently performs status checks on crews verifying engagement, availability, safety and status. * Expertly uses CAD Dispatch system to review trip requests, appropriately schedule transports to assure timely response and vehicle/resource utilization and service. * Keeps trip requests organized and prioritizes trips for appropriate sequence dispatch when emergencies develop. * Communicates to crew vital trip assignment and monitoring information via communication system. * Consistently uses professional demeanor, voice tone and respect in all communications. * Perform basic data entry; demonstrate ability to learn new computer programs and perform some advanced data entry when necessary. * Complies with and enforces all policies and procedures. * Escalates concerns regarding questionable matters to appropriate management. * Operates all equipment under the Rules and Regulations of the Federal Communications Commission and the New Jersey State Department of Health. Office of Emergency Medical Services, as pertains to the function of a Mobile Healthcare Communications Center. At Atlantic Health System, our promise to our communities is; Anyone who enters one of our facilities, will receive the highest quality care delivered at the right time, at the right place, and at the right cost. This commitment is also echoed in the respect, development and opportunities we give to our more than 20,000 team members. Headquartered in Morristown, New Jersey, we are one of the leading non-profit health care systems in the nation. Our facilities and sites of care include: * Morristown Medical Center, Morristown, NJ * Overlook Medical Center, Summit, NJ * Newton Medical Center, Newton, NJ * Chilton Medical Center, Pompton Plains, NJ * Hackettstown Medical Center, Hackettstown, NJ * Goryeb Children's Hospital, Morristown, NJ * CentraState Healthcare System, Freehold, NJ * Atlantic Home Care and Hospice * Atlantic Mobile Health * Atlantic Rehabilitation We also have more than 900 community-based healthcare providers affiliated through Atlantic Medical Group. Atlantic Accountable Care Organization is one of the largest ACOs in the nation, and we are a member of AllSpire Health Partners. We have received awards and recognition for the services we have provided to our patients, team members and communities. Below are just a few of our accolades: * 100 Best Companies to Work For and FORTUNE magazine for 15 years * Best Places to Work in Healthcare - Modern Healthcare * 150 Top Places to work in Healthcare - Becker's Healthcare * 100 Accountable Care Organizations to Know - Becker's Hospital Review * Best Employers for Workers over 50 - AARP * Gold-Level "Well Workplace": Wellness Council of America (WELCOA) * One of the 100 Best Workplaces for "Millennials" Great Place to Work and FORTUNE magazine * One of the 20 Best Workplaces in Health Care: Great Place to Work and FORTUNE magazine * Official Health Care Partner of the New York Jets * NJ Sustainable Business Atlantic Mobile Health is a non-profit corporation dedicated to providing the fasted air and ground medical transportation services. Atlantic Health System offers a competitive and comprehensive Total Rewards package that supports the health, financial security, and well-being of all team members. Offerings vary based on role level (Team Member, Director, Executive). Below is a general summary, with role-specific enhancements highlighted: Team Member Benefits * Medical, Dental, Vision, Prescription Coverage (22.5 hours per week or above for full-time and part-time team members) * Life & AD&D Insurance. * Short-Term and Long-Term Disability (with options to supplement) * 403(b) Retirement Plan: Employer match, additional non-elective contribution * PTO & Paid Sick Leave * Tuition Assistance, Advancement & Academic Advising * Parental, Adoption, Surrogacy Leave * Backup and On-Site Childcare * Well-Being Rewards * Employee Assistance Program (EAP) * Fertility Benefits, Healthy Pregnancy Program * Flexible Spending & Commuter Accounts * Pet, Home & Auto, Identity Theft and Legal Insurance ____________________________________________ Note: In Compliance with the NJ Pay Transparency Act (effective Sunday, June 1, 2025), all job postings will include the hourly wage or salary (or a range), as well as this summary of benefits. Final compensation and benefit eligibility may vary by role and employment status and will be confirmed at the time of offer. EEO STATEMENT Atlantic Health System, Inc. is an equal employment opportunity employer and federal contractor or subcontractor and therefore abides by applicable laws to protect applicants and employees from discrimination in hiring, promotion, discharge, pay, fringe benefits, job training, classification, referral, and other aspects of employment, on the basis of race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, citizenship status, disability, age, genetics, or veteran status.

The Atlantic Mobile Health Dispatcher II is an integral part of the Emergency Medical Services Department supporting Transport, MAV & Critical Care Operations. The dispatcher is responsible for assignment of the most appropriate resource to meet the patient and customer's needs while assuring the safe completion of the transport through superior communication and customer service skills. The dispatcher will utilize multiple phone lines, six computer screens and wall monitors containing information ranging from Computer Aided Dispatch (CAD) systems, telecommunications equipment, mapping software, vehicle tracking software, weather and traffic information to assure the safety of medical crews. Coordination with other EMS teams and Communications Center in the region to assure safe operations and collaboration and the necessary logistical support for the mission. The ideal candidate is committed to safety, detail oriented and one who can function well in a fast paced, dynamic environment where finding solutions to complex logistical challenges is a must. World class customer service and communication skills are mandatory. Job Responsibilities along with a percentage of time performing duties Effectively prioritizes and assigns emergency and non-emergency calls for service. Makes accurate moment-to- moment decisions regarding scheduling trips and rearranging the current plan accordingly to accommodate exceptions and emergencies. Appropriately balances the needs of the customer and the company when making critical decisions. Maintains timely and accurate tracking of all units and company vehicles. Consistently performs status checks on crews verifying engagement, availability, safety and status. Expertly uses CAD Dispatch system to review trip requests, appropriately schedule transports to assure timely response and vehicle/resource utilization and service. Keeps trip requests organized and prioritizes trips for appropriate sequence dispatch when emergencies develop. Communicates to crew vital trip assignment and monitoring information via communication system. Consistently uses professional demeanor, voice tone and respect in all communications. Perform basic data entry; demonstrate ability to learn new computer programs and perform some advanced data entry when necessary. Complies with and enforces all policies and procedures. Escalates concerns regarding questionable matters to appropriate management. Operates all equipment under the Rules and Regulations of the Federal Communications Commission and the New Jersey State Department of Health. Office of Emergency Medical Services, as pertains to the function of a Mobile Healthcare Communications Center. Qualifications/Requirements: Excellent telephone/radio voice, oral and written communication skills Able to clearly communicate professionally, both verbally and in writing, in English language without excessive loudness that is disruptive to coworkers in a close quartered setting and not so softly one cannot be heard in a loud and often noisy work environment Must be capable of writing in English language utilizing pen on paper or electronic communication in a very expeditious manner Able to use a computer and be highly proficient and accurate with data entry Must be computer savvy to navigate various software applications comfortably Ability to work under pressure and in excessively high call/trip volume periods Ability to maintain a calm demeanor and ability to process information and make critical, sound and quick decisions Punctual and stringent about his/her work, attendance and reporting Minimum Education: High School Diploma or equivalent required Education: 911 Officer (BTC) and EMD (New Jersey or National Academy) preferred Relevant Experience: Minimum one year of previous emergency and/or medical transport dispatching experience preferred

Responsible for receiving and evaluating incoming ambulance service calls to provide appropriate level of Emergency Medical Service (EMS) assistance. Dispatches appropriate resources and ensures accurate and appropriate transfer of information is received and conveyed. Serves as a part of the Emergency Medical Services Department supporting the basic and advanced life support personnel. Principal Accountabilities: 1. Responds to the incoming calls for Air Medical Flight and Critical Care Ground services and provides appropriate level of emergency assistance required. 2. Assigns most appropriate ALS and/or BLS resource to meet patient and customer needs. 3. Assures safe completion of the emergency through superior communication and customer service skills. 4. Utilizes multiple phone lines, six computer screens and wall monitors containing information ranging from Computer Aided Dispatch (CAD) systems, telecommunications equipment, mapping software, vehicle tracking software, weather and traffic information to assure the safety of medical crews. 5. Coordinates with other EMS teams and Communications Center in the region to acquire necessary logistical support for the mission and assure safe operations. 6. Performs other related duties as assigned. At Atlantic Health System, our promise to our communities is; Anyone who enters one of our facilities, will receive the highest quality care delivered at the right time, at the right place, and at the right cost. This commitment is also echoed in the respect, development and opportunities we give to our more than 20,000 team members. Headquartered in Morristown, New Jersey, we are one of the leading non-profit health care systems in the nation. Our facilities and sites of care include: * Morristown Medical Center, Morristown, NJ * Overlook Medical Center, Summit, NJ * Newton Medical Center, Newton, NJ * Chilton Medical Center, Pompton Plains, NJ * Hackettstown Medical Center, Hackettstown, NJ * Goryeb Children's Hospital, Morristown, NJ * CentraState Healthcare System, Freehold, NJ * Atlantic Home Care and Hospice * Atlantic Mobile Health * Atlantic Rehabilitation We also have more than 900 community-based healthcare providers affiliated through Atlantic Medical Group. Atlantic Accountable Care Organization is one of the largest ACOs in the nation, and we are a member of AllSpire Health Partners. We have received awards and recognition for the services we have provided to our patients, team members and communities. Below are just a few of our accolades: * 100 Best Companies to Work For and FORTUNE magazine for 15 years * Best Places to Work in Healthcare - Modern Healthcare * 150 Top Places to work in Healthcare - Becker's Healthcare * 100 Accountable Care Organizations to Know - Becker's Hospital Review * Best Employers for Workers over 50 - AARP * Gold-Level "Well Workplace": Wellness Council of America (WELCOA) * One of the 100 Best Workplaces for "Millennials" Great Place to Work and FORTUNE magazine * One of the 20 Best Workplaces in Health Care: Great Place to Work and FORTUNE magazine * Official Health Care Partner of the New York Jets * NJ Sustainable Business Atlantic Mobile Health is a non-profit corporation dedicated to providing the fasted air and ground medical transportation services. Atlantic Health System offers a competitive and comprehensive Total Rewards package that supports the health, financial security, and well-being of all team members. Offerings vary based on role level (Team Member, Director, Executive). Below is a general summary, with role-specific enhancements highlighted: Team Member Benefits * Medical, Dental, Vision, Prescription Coverage (22.5 hours per week or above for full-time and part-time team members) * Life & AD&D Insurance. * Short-Term and Long-Term Disability (with options to supplement) * 403(b) Retirement Plan: Employer match, additional non-elective contribution * PTO & Paid Sick Leave * Tuition Assistance, Advancement & Academic Advising * Parental, Adoption, Surrogacy Leave * Backup and On-Site Childcare * Well-Being Rewards * Employee Assistance Program (EAP) * Fertility Benefits, Healthy Pregnancy Program * Flexible Spending & Commuter Accounts * Pet, Home & Auto, Identity Theft and Legal Insurance ____________________________________________ Note: In Compliance with the NJ Pay Transparency Act (effective Sunday, June 1, 2025), all job postings will include the hourly wage or salary (or a range), as well as this summary of benefits. Final compensation and benefit eligibility may vary by role and employment status and will be confirmed at the time of offer. EEO STATEMENT Atlantic Health System, Inc. is an equal employment opportunity employer and federal contractor or subcontractor and therefore abides by applicable laws to protect applicants and employees from discrimination in hiring, promotion, discharge, pay, fringe benefits, job training, classification, referral, and other aspects of employment, on the basis of race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, citizenship status, disability, age, genetics, or veteran status.

Responsible for receiving and evaluating incoming ambulance service calls to provide appropriate level of Emergency Medical Service (EMS) assistance. Dispatches appropriate resources and ensures accurate and appropriate transfer of information is received and conveyed. Serves as a part of the Emergency Medical Services Department supporting the basic and advanced life support personnel. Principal Accountabilities: 1. Responds to the incoming calls for Air Medical Flight and Critical Care Ground services and provides appropriate level of emergency assistance required. 2. Assigns most appropriate ALS and/or BLS resource to meet patient and customer needs. 3. Assures safe completion of the emergency through superior communication and customer service skills. 4. Utilizes multiple phone lines, six computer screens and wall monitors containing information ranging from Computer Aided Dispatch (CAD) systems, telecommunications equipment, mapping software, vehicle tracking software, weather and traffic information to assure the safety of medical crews. 5. Coordinates with other EMS teams and Communications Center in the region to acquire necessary logistical support for the mission and assure safe operations. 6. Performs other related duties as assigned. Qualifications 1. High School Diploma or equivalent. 2. 3 years of emergency and/or medical transport dispatching experience preferred 3. 911 Officer (BTC) and EMD (New Jersey or National Academy). 4. CPR Preferred: 1. Emergency Medical Technician or Paramedic. 2. Certified Flight Communicator

Responsible for receiving and evaluating incoming ambulance service calls to provide appropriate level of Emergency Medical Service (EMS) assistance. Dispatches appropriate resources and ensures accurate and appropriate transfer of information is received and conveyed. Serves as a part of the Emergency Medical Services Department supporting the basic and advanced life support personnel. Principal Accountabilities: 1. Responds to the incoming calls for Air Medical Flight and Critical Care Ground services and provides appropriate level of emergency assistance required. 2. Assigns most appropriate ALS and/or BLS resource to meet patient and customer needs. 3. Assures safe completion of the emergency through superior communication and customer service skills. 4. Utilizes multiple phone lines, six computer screens and wall monitors containing information ranging from Computer Aided Dispatch (CAD) systems, telecommunications equipment, mapping software, vehicle tracking software, weather and traffic information to assure the safety of medical crews. 5. Coordinates with other EMS teams and Communications Center in the region to acquire necessary logistical support for the mission and assure safe operations. 6. Performs other related duties as assigned. Qualifications 1. High School Diploma or equivalent. 2. 3 years of emergency and/or medical transport dispatching experience preferred 3. 911 Officer (BTC) and EMD (New Jersey or National Academy). 4. CPR Preferred: 1. Emergency Medical Technician or Paramedic. 2. Certified Flight Communicator

Make a Real Difference Every Day! Role: Dispatcher Salary Range: $20/hr Shift: Full Time: Friday through Monday 8am-6pm Company: PDI Health, a National Leader in Portable X-Ray Are you organized, energetic, and looking for a job where your work truly matters? Join the PDI Health team as a Dispatcher and play a vital role in making healthcare accessible for thousands of patients across the Tri-State area. What You'll Do: Master the Schedule: Adjust and optimize daily schedules, responding flexibly to new requests or urgent needs. Your adaptability keeps our services running smoothly. Route & Dispatch: You'll be the hub: responsible for efficiently routing our technologists to patient locations for x-ray and ultrasound appointments. Your planning keeps our care timely and effective. Be the Point Person: You'll serve as the main contact for technologists in the field, giving clear info on appointments, patient needs, and any schedule changes. Deliver Great Service: Communicate professionally and compassionately with client staff, patient families, and fellow PDI Employees, providing updates and solving issues with empathy. What Makes You a Great Fit? You have prior experience as a Dispatcher (1+ years) You're organized, detail-oriented, and thrive under pressure. You communicate clearly whether on the phone, by email, or in person. You have basic computer skills and pick up new systems quickly. Experience working in the medical field or with medical terminology is preferred, but not required. Bilingual (Spanish) is a bonus! Ready to make your mark in healthcare? Click APPLY NOW today and start your journey with PDI Health, where your work has real impact, every day!

Job Description Make a Real Difference Every Day! Role: Dispatcher Salary Range: $20/hr Shift: Full Time: Friday through Monday 8am-6pm Company: PDI Health, a National Leader in Portable X-Ray Are you organized, energetic, and looking for a job where your work truly matters? Join the PDI Health team as a Dispatcher and play a vital role in making healthcare accessible for thousands of patients across the Tri-State area. What You'll Do: Master the Schedule: Adjust and optimize daily schedules, responding flexibly to new requests or urgent needs. Your adaptability keeps our services running smoothly. Route & Dispatch: You'll be the hub: responsible for efficiently routing our technologists to patient locations for x-ray and ultrasound appointments. Your planning keeps our care timely and effective. Be the Point Person: You'll serve as the main contact for technologists in the field, giving clear info on appointments, patient needs, and any schedule changes. Deliver Great Service: Communicate professionally and compassionately with client staff, patient families, and fellow PDI Employees, providing updates and solving issues with empathy. What Makes You a Great Fit? You have prior experience as a Dispatcher (1+ years) You're organized, detail-oriented, and thrive under pressure. You communicate clearly whether on the phone, by email, or in person. You have basic computer skills and pick up new systems quickly. Experience working in the medical field or with medical terminology is preferred, but not required. Bilingual (Spanish) is a bonus! Ready to make your mark in healthcare? Click APPLY NOW today and start your journey with PDI Health, where your work has real impact, every day! Powered by JazzHR Q8tfL6frrA

The Atlantic Mobile Health Dispatcher II is an integral part of the Emergency Medical Services Department supporting Transport, MAV & Critical Care Operations. The dispatcher is responsible for assignment of the most appropriate resource to meet the patient and customer's needs while assuring the safe completion of the transport through superior communication and customer service skills. The dispatcher will utilize multiple phone lines, six computer screens and wall monitors containing information ranging from Computer Aided Dispatch (CAD) systems, telecommunications equipment, mapping software, vehicle tracking software, weather and traffic information to assure the safety of medical crews. Coordination with other EMS teams and Communications Center in the region to assure safe operations and collaboration and the necessary logistical support for the mission. The ideal candidate is committed to safety, detail oriented and one who can function well in a fast paced, dynamic environment where finding solutions to complex logistical challenges is a must. World class customer service and communication skills are mandatory. Job Responsibilities along with a percentage of time performing duties Effectively prioritizes and assigns emergency and non-emergency calls for service. Makes accurate moment-to- moment decisions regarding scheduling trips and rearranging the current plan accordingly to accommodate exceptions and emergencies. Appropriately balances the needs of the customer and the company when making critical decisions. Maintains timely and accurate tracking of all units and company vehicles. Consistently performs status checks on crews verifying engagement, availability, safety and status. Expertly uses CAD Dispatch system to review trip requests, appropriately schedule transports to assure timely response and vehicle/resource utilization and service. Keeps trip requests organized and prioritizes trips for appropriate sequence dispatch when emergencies develop. Communicates to crew vital trip assignment and monitoring information via communication system. Consistently uses professional demeanor, voice tone and respect in all communications. Perform basic data entry; demonstrate ability to learn new computer programs and perform some advanced data entry when necessary. Complies with and enforces all policies and procedures. Escalates concerns regarding questionable matters to appropriate management. Operates all equipment under the Rules and Regulations of the Federal Communications Commission and the New Jersey State Department of Health. Office of Emergency Medical Services, as pertains to the function of a Mobile Healthcare Communications Center. Qualifications/Requirements: Excellent telephone/radio voice, oral and written communication skills Able to clearly communicate professionally, both verbally and in writing, in English language without excessive loudness that is disruptive to coworkers in a close quartered setting and not so softly one cannot be heard in a loud and often noisy work environment Must be capable of writing in English language utilizing pen on paper or electronic communication in a very expeditious manner Able to use a computer and be highly proficient and accurate with data entry Must be computer savvy to navigate various software applications comfortably Ability to work under pressure and in excessively high call/trip volume periods Ability to maintain a calm demeanor and ability to process information and make critical, sound and quick decisions Punctual and stringent about his/her work, attendance and reporting Minimum Education: High School Diploma or equivalent required Education: 911 Officer (BTC) and EMD (New Jersey or National Academy) preferred Relevant Experience: Minimum one year of previous emergency and/or medical transport dispatching experience preferred

Job Title: Communications Operator Department Name: IT&S Telecommunications Status: Hourly Shift: Evening Pay Range: $17.22 - $17.22 per hour Pay Transparency: The above reflects the anticipated hourly wage range for this position if hired to work in New Jersey. The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience. Job Title: Telecommunications Switchboard Operator Job Overview: We are seeking a skilled and reliable Telecommunications Switchboard Operator to join our team at Trinitas Regional Medical Center, As a switchboard operator, you will be responsible for efficiently managing incoming and outgoing telephone calls, connecting callers to the appropriate departments or individuals, and providing exceptional customer service to patients, visitors, and staff. Your role will be crucial in maintaining effective communication within the hospital and ensuring smooth operations. Qualifications: Required: * High School Diploma or equivalent qualification * Excellent verbal communication skills and a clear, professional telephone manner * Strong customer service orientation with the ability to remain calm and composed in high-pressure situations, * Proficient computer skills, including knowledge of telecommunications systems and basic office software * Ability to multitask and handle a high volume of calls while maintaining accuracy and attention to detail * Familiarity with medical terminology and hospital operations Preferred: * Previous experience as a switchboard operator or in a customer service role is preferred * Moving down in order of pertinence Scheduling Requirements: * Shift working * Ability to work flexible shifts including evenings, weekends, and holidays * Part-Time Essential Functions: * Operate the hospital's telecommunications switchboard system, handling incoming and outgoing calls promptly and professionally. * Greet callers in a friendly and courteous manner, providing a positive first impression of the hospital. * Direct calls to the appropriate departments, clinics, or individuals, ensuring accurate and efficient call routing. * Respond to inquiries from patients, visitors, and staff, providing information about hospital services, visiting hours, and general inquiries. * Maintain an up-to-date directory of hospital staff, departments, and extensions, ensuring accurate and timely information. * Assist in emergency situations by promptly connecting calls to the appropriate emergency response teams. * Handle internal paging requests for hospital staff, physicians, and other personnel as required. * Monitor and respond to alarms and emergency codes, following established protocols and procedures. * Collaborate with other hospital departments to coordinate communication during critical situations or emergencies. * Maintain confidentiality and adhere to HIPAA regulations when handling sensitive patient information. * Perform administrative tasks such as data entry, updating call logs, and generating reports as needed. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees' physical, emotional, social, and financial health. * Paid Time Off (PTO) * Medical and Prescription Drug Insurance * Dental and Vision Insurance * Retirement Plans * Short & Long Term Disability * Life & Accidental Death Insurance * Tuition Reimbursement * Health Care/Dependent Care Flexible Spending Accounts * Wellness Programs * Voluntary Benefits (e.g., Pet Insurance) * Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more! Choosing RWJBarnabas Health! RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health. RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey-whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education. Equal Opportunity Employer RWJBarnabas Health is an Equal Opportunity Employer