Attendant jobs at Santa Ana Star Casino

At Main Event, our Games Attendants are at the center of the action on our games floor! As a Games Attendant, you are technologically savvy, outgoing, and know how to create FUN memories for our Guests! You are knowledgeable on all of our games and entertainment options and can make recommendations based on a Guest's interest and needs. You monitor event activities and safety protocols, and you make redemption suggestions so our Guests can take home the best prizes! You're also dedicated to delivering the highest standards in safety and sanitation. WHAT WILL YOU BE DOING DAILY? Upholding our cleanliness and safety standards (We take this seriously!) Welcoming and engaging with all Guests, all while being an ambassador of FUN! Monitoring activities such as Laser Tag, Mini Golf, Gravity Ropes, and Rock Climbing to ensure they are stocked, clean and safe Creating memorable experiences by providing exceptional service Making sure the games and Winner's Choice are clean and stocked Assisting Guests with questions regarding point redemption Performing minor repairs to games and laser tag vests Partnering with the Technical Team to report wear-and-tear and damage to games or equipment (communication is key!) Performing opening, mid-day or closing duties POSITION REQUIREMENTS Experience in a similar role a plus, but not required Guest focused mindset (We heart our Guests!) Savvy with technology and a willingness to learn new things Teamwork is a must (Teamwork makes the dream work!) Can effectively communicate with Management, Team Members, and Guests Availability to work days, nights and/or weekends PERKS AND BENEFITS Main Event Team Members are expected to give their best on the job - so we do our part in making sure we give you what you need to stay motivated, valued and embrace living your best life! Awesome culture that's inclusive, rewarding and FUN! 50% off food, beverages, activities and unlimited game play! Tuition Reimbursement Program (yes please!) We help others grow! (internal promote culture) Be part of a New Center Opening Team! Our rewards and recognition program rock! Benefits and paid time off (for those who qualify) Our Family Fund helps our Team Members financially in their time of need Become a Certified Trainer (aka, the best of the best!) Main Event Entertainment is an Equal Opportunity Employer and proud to be an E-Verify Employer where required by law. Salary Compensation is from $7.25 - $11 per hour Salary Range: 12 - 14.25 We are an equal opportunity employer and participate in E-Verify in states where required.

Starting at $18+/hour! Property Location: 828 Paseo de Peralta - Santa Fe, New Mexico 87501You belong at Drury Hotels. Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow. WHAT YOU CAN EXPECT FROM US So. Much. More. Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are ... and well compensated for all you accomplish. Incentives - Quarterly bonuses up to $3200/year (we succeed together!) based on hotel results Work-life-balance - Flexible scheduling, paid time off, hotel discounts and free room nights Career growth - Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year Health and well-being - Medical, dental, vision, prescription, life, disability and Team Member Assistance Program Retirement - Company-matched 401(k) Award-winning - Ranked among Newsweek's America's Greatest Workplaces 2025 What you will do: Make happy, delicious hot breakfasts possible for our guests. Ensure exceptional, positive experiences for our diverse team members and guests. Prepare, serve, and clean up our free hot breakfasts. Create a warm, comfortable, relaxing environment. Ensure that food safety standards are met and appropriate levels of inventory and supplies are maintained. See to it that the breakfast and lobby area are clean and well organized. Ensure an exceptional guest experience by providing courteous, friendly, guest service with a +1 Service attitude. What we expect of you: With your can-do spirit and unique personality, you will shine at Drury Hotels. We seek friendly communicators with these qualifications. Ability to conduct accurate inventory of food items and calculate order levels Knowledge of hotel accommodations, the community, and breakfast hours Warm and friendly manner in communicating with guests and creating a happy, comfortable, relaxing atmosphere Ability to speak and receive direction (written and verbal direction) in English Rise. Shine. Work Happy.Hiring Immediately!

Starting at $18+/hour! Property Location: 828 Paseo de Peralta - Santa Fe, New Mexico 87501You belong at Drury Hotels. Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow. WHAT YOU CAN EXPECT FROM US So. Much. More. Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are ... and well compensated for all you accomplish. Incentives - Quarterly bonuses up to $3200/year (we succeed together!) based on hotel results Work-life-balance - Flexible scheduling, paid time off, hotel discounts and free room nights Career growth - Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year Health and well-being - Medical, dental, vision, prescription, life, disability and Team Member Assistance Program Retirement - Company-matched 401(k) Award-winning - Ranked among Newsweek's America's Greatest Workplaces 2025 What you will do: Make happy, delicious hot breakfasts possible for our guests. Ensure exceptional, positive experiences for our diverse team members and guests. Prepare, serve, and clean up our free hot breakfasts. Create a warm, comfortable, relaxing environment. Ensure that food safety standards are met and appropriate levels of inventory and supplies are maintained. See to it that the breakfast and lobby area are clean and well organized. Ensure an exceptional guest experience by providing courteous, friendly, guest service with a +1 Service attitude. What we expect of you: With your can-do spirit and unique personality, you will shine at Drury Hotels. We seek friendly communicators with these qualifications. Ability to conduct accurate inventory of food items and calculate order levels Knowledge of hotel accommodations, the community, and breakfast hours Warm and friendly manner in communicating with guests and creating a happy, comfortable, relaxing atmosphere Ability to speak and receive direction (written and verbal direction) in English Rise. Shine. Work Happy.Hiring Immediately! At Drury Hotels, we prioritize our team's personal growth and career development. As part of our team, you will be empowered to grow and encouraged to shine. At Drury Hotels, we offer our guests more than a place to sleep. We provide a place to feel welcome. Happy. At home. As a family-owned and operated hotel system, we honor and enhance the Drury legacy of world-class hospitality excellence. That's the Drury Way. Our 6,100+ team members work together-across 150 hotels in 30 states-to make sure every guest receives the very best service and value. Together we continue to grow, carefully and with clear vision, as a family of thriving hotels nationwide. EOE Explore Our Culture Drury Hotels is an equal opportunity /affirmative action employer. If you require an accommodation in order to view or apply to open positions or for any other part of the application or employment process, please call ************ or email **************************.

What you will be doing Anticipate guest needs, respond promptly and acknowledge all guests, maintaining positive guest relations at all times. Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Ensure proper staffing levels of front office associates, including interviewing, hiring, supervising, training and scheduling front desk agents, front office supervisors, guest service aides/bell staff, concierge staff and PBX operators. Resolve guest complaints, ensuring guest satisfaction in each interaction. Manage guest resolution process to include investigation of situation and creative problem solving to ensure guest is satisfied with outcome. Accurately manage and operate the MICROS system at the front office, including all daily transactions and those which are not performed often.

What you will be doing Clean guest hallways/corridors. Remove trash from hallway trash cans, from housekeeping carts, from guest rooms and deposit in the trash dumpster. Thoroughly vacuum guest hallways, elevators, carpet edges, stairwells, and thoroughly clean elevators. Shampoo carpets and mop floors when needed. Clean vending areas, including ice machines, candy machines, and soda machines. Dust light fixtures in the hallways, the fire extinguisher boxes, railings, etc. Remove soiled linen from housekeeping carts and, using laundry carts, take to the laundry room to be cleaned. Restock housekeeping carts with clean linen as needed by the room attendants. Take dirty glasses from the guest rooms and take to the dishwasher in the kitchen or housekeeping area for cleaning. Restock clean glasses as needed.

Full-time Description WORK, PLAY, & ENJOY LIFE WITH HERITAGE Heritage Companies embodies the culture, spirit, and traditions of New Mexico, while offering a work environment that is focused on the overall employee experience. All employees will experience the exciting perks that only Heritage Companies can provide; including growth opportunities across our companies, generous discounts on hotel room rates, spa, and food at all of our restaurants in the portfolio across the wonderful state of New Mexico! Full-time Hourly Positions ranging from $14.60-$16.00 DOE plus benefits. Located in Santa Fe, NM. Working out of our Eldorado Hotel & Spa. Essential Duties and Functions/Responsibilities/Tasks: Welcome guests to the property. Provide assistance in and out of vehicles for all guests. Provide knowledgeable recommendations for property / city events, amenities, and outlets. Maintain knowledge of ADA parking, and all Safety and Security Procedures. Communicate and partner with other departments as applicable in supporting the guest experience. Benefits: Part-time employees receive: Dental & Vision! Full-time employees receive: Medical, Dental, Vision, Life, Short-Term Disability, Accident, Critical Illness & Pet Insurance! 401k Matching! Employee meals while working! Free employee parking! Generous discounts on hotel room rates, spa, and food at all of our restaurants in the portfolio across the wonderful state of New Mexico! Growth & Development Opportunities amongst entire company! Requirements Preferably with 2-3 years driving experience Driver's 19 & Older - No major violations 6 months to 1 year or equivalent combination of education and experience; hospitality experience ideal. High school diploma or equivalent experience/training. Current driver's license and insurable driving record. Ability to work on your feet for eight hours or more. Must be able to lift/push/reach for/carry 50+ pounds frequently. Excellent verbal communication and ability to multitask. NM Safe Certified Hotelier, Inspiring Our Communities, & Celebrating Local Artisans. Heritage Hotels & Resorts Inc. is an Equal Opportunity Employer. Salary Description $14.60-$16 Hourly

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Position Summary Suite Attendant is responsible for serving guests in the Suites. A Suite Attendant must be personable and able to work in an ever-changing, fast-paced environment. The employee must maintain excellent attendance and be available to work events as scheduled per business need. This role pays an hourly rate of $13, plus tips. Benefits for PT roles: 401(k) savings plan and 401(k) matching. EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline. Responsibilities Responsible for food & beverage service within in the suites Must demonstrate ability to read and comprehend Banquet Event Orders. Responsible for ensuring all necessary equipment and pre-ordered food & beverage items ordered are stocked to proper levels in the suite prior to the Event. Responsible for full knowledge of the food and beverage menu and sharing the knowledge with the guests in the suite including, ingredients, portion sizes, pricing and preparation. Responsible for recording a guest's order and relaying to the Suite Supervisor or Manager. Responsible for observing guests to anticipate and respond to any additional requests Assist runners when needed to ensure food is brought to pantry on time for delivery. Responsible for presenting the guest with the final bill summary and accepting payment as necessary. Responsible for cleaning up remaining food product and equipment after the Event. Maintains sanitation, health and safety standards in work areas. Must show demonstrated ability to meet the company standard for excellent attendance. Qualifications Ability to communicate with employees, co-workers, volunteers, management staff and guests in a clear, business-like and respectful manner which focuses on generating a positive, enthusiastic and cooperative work environment. Ability to speak, read and write in English. Ability to work well in a team-oriented, fast-paced, event-driven environment. Possess valid food handling certificate and alcohol service permit if required by state and federal regulations. Ability to calculate basic math functions (addition, subtraction, multiplication, division, percentages) as related to cash/credit transactions and cash reconciliation. Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law. We can recommend jobs specifically for you! Click here to get started.

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Position Summary The Picnic Attendant will provide ultimate hospitality for guests in a fast-paced, high volume environment. This role will pay an hourly wage of $15.00. For PT roles: Benefits: 401(k) savings plan and 401(k) matching. EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline. Responsibilities Ability to read and understand Banquet Event Orders. Ability to carry at least 8 entrees per tray. Provide fine dining level food and beverage service to guests for all events consistent with DLTCC standards of service. Initiate and maintain friendly and professional contact with guests ensuring that all needs are anticipated and met. Setup and maintain both food and beverage stations in various locations throughout the building consistent with DLTCC standards of service. Maintain and inventory for both food and beverage stations. Maintain all event areas and front of house staging areas in a tidy and organized manner. Participate in both setup and cleanup of food and beverage service items. Ability to work independently during slower times Perform safe work by helping to provide a safe and clean work environment. Have a high level of social contact. Ability to work closely with staff and deal often with patrons. Ability to work a flexible schedule, including nights, weekends and select holidays. Must be detail oriented to ensure that work is accurate and complete. Ability to mutli-task. Ability to handle and move objects. Must have a customer-focused, positive and professional attitude. Ability to read with oral and written communications skills in the English language. Knowledge of basic arithmetic (addition, subtraction, multiplication and division). Must be able to stand for extend periods of time. Ability to bend, stretch, twist or reach out with the body, arms and/or legs. Must be able to lift, push, pull or carry heavy objects up to 30 lbs. and 15 lbs. often. Must be punctual with consistent attendance. Must be able to respond to simple complaints or inquiries from customers, members of the business community, and/or regulatory agencies. Qualifications High School diploma or equivalent GED strong preferred. Equivalent experience may be substituted. Minimum of one (1) year of work experience in events, banquets or restaurants preferred. Must be at least eighteen years of age to serve alcoholic drinks. Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law. We can recommend jobs specifically for you! Click here to get started.

Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Handle guest complaints ensuring guest satisfaction. Maintains standards of quality and cleanliness throughout daily assignments. Observes all house and safety rules, housekeeping room procedures, and security procedures. Cleans and services assigned guest rooms by category priority according to franchise and hotel standards. Returns and restocks cart at end of shift. Complete additional deep cleaning / seasonal cleaning functions as scheduled. Other duties as assigned. Responsibilities Clean guest rooms as assigned, ensuring the hotel's established standards of cleanliness. Responsible for reporting any maintenance deficiencies and handling guest requests or complaints. Ensures the confidentiality and security of all guest rooms. Qualifications Minimum one year cleaning experience; previous hotel experience preferred. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. Knowledge of proper chemical handling. Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele.

Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Handle guest complaints ensuring guest satisfaction. Maintains standards of quality and cleanliness throughout daily assignments. Observes all house and safety rules, housekeeping room procedures, and security procedures. Cleans and services assigned guest rooms by category priority according to franchise and hotel standards. Returns and restocks cart at end of shift. Complete additional deep cleaning / seasonal cleaning functions as scheduled. Other duties as assigned. Responsibilities Clean guest rooms as assigned, ensuring the hotel's established standards of cleanliness. Responsible for reporting any maintenance deficiencies and handling guest requests or complaints. Ensures the confidentiality and security of all guest rooms. Qualifications Minimum one year cleaning experience; previous hotel experience preferred. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. Knowledge of proper chemical handling. Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele.

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Position Summary We're excited to announce we are looking for talented Premium Suite Attendants to follow direction from the F&B Supervisor to deliver a unique hospitality food and beverage service offering for our premium suites. In this role, you will be a part of an awesome team of colleagues who instinctively strive to exceed expectations, to support us in creating the best live music experience in Rio Rancho. Due to scheduled working hours all applicants must be 18+. This is a casual role offering flexible shifts available around your other commitments - involves shifts at evenings and weekends. Knowledge, skills & experience: Work independently when required using your own initiative. Multitask and prioritise during busy periods; taking on any necessary tasks to help deliver a world class experience Effective communication and organizational skills, and the ability to work under pressure. Cocktail making skills and advanced Beverage knowledge. Food & Bar service experience of a premium hospitality area in a stadium, events arena, festival environment or equivalent fast-paced hospitality setting or volume-led environment. This role pays an hourly rate of $15, plus tips. Benefits for PT roles: 401(k) savings plan and 401(k) matching. EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline. Responsibilities Responsible for food & beverage service within in the suites Must demonstrate ability to read and comprehend Banquet Event Orders. Responsible for ensuring all necessary equipment and pre-ordered food & beverage items ordered are stocked to proper levels in the suite prior to the Event. Responsible for full knowledge of the food and beverage menu and sharing the knowledge with the guests in the suite including, ingredients, portion sizes, pricing and preparation. Responsible for recording a guest's order and relaying to the Suite Supervisor or Manager. Responsible for observing guests to anticipate and respond to any additional requests Assist runners when needed to ensure food is brought to pantry on time for delivery. Responsible for presenting the guest with the final bill summary and accepting payment as necessary. Responsible for cleaning up remaining food product and equipment after the Event. Maintains sanitation, health and safety standards in work areas. Must show demonstrated ability to meet the company standard for excellent attendance. Qualifications Ability to communicate with employees, co-workers, volunteers, management staff and guests in a clear, business-like and respectful manner which focuses on generating a positive, enthusiastic and cooperative work environment. Ability to speak, read and write in English. Ability to work well in a team-oriented, fast-paced, event-driven environment. Possess valid food handling certificate and alcohol service permit if required by state and federal regulations. Ability to calculate basic math functions (addition, subtraction, multiplication, division, percentages) as related to cash/credit transactions and cash reconciliation. Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law. We can recommend jobs specifically for you! Click here to get started.

Join our team as a Part-Time Breakfast Attendant/Host at Holiday Inn & Suites Albuquerque Airport and experience the thrill of serving guests in a vibrant and fun environment. As a crucial part of our morning operations, you will provide positive attentive customer service to ensure each guest starts their day right. Your role involves being reliable and consistent in delivering a welcoming atmosphere, helping to create memorable experiences for travelers. You'll earn $14 per hour plus tips, making it an exciting opportunity to enhance your income while showcasing your integrity and professionalism. Here, your contributions matter, and your problem-solving skills will shine as you respond to guest needs. If you're ready to make a difference in Albuquerque, apply today and join our dedicated team! Make a difference as a Breakfast attendant / host As a Breakfast Attendant/Host at Holiday Inn & Suites Albuquerque Airport, your daily expectations revolve around delivering positive attentive customer service to our guests. You will greet each guest with a warm smile and ensure they feel welcome in our dining area. Consistently setting up and replenishing the breakfast buffet is essential, along with maintaining a clean and tidy space to promote safety and hygiene. You'll respond politely to guest inquiries and feedback, ensuring their dining experience is seamless. Additionally, being reliable in your attendance and punctuality is key, as is collaborating with fellow team members to create a harmonious working atmosphere. Your integrity will be crucial as you handle any challenges that arise, ensuring every guest's needs are met efficiently and effectively. Embrace the opportunity to be part of a fun and customer-focused culture as you embark on this exciting journey! What you need to be successful To thrive as a Breakfast Attendant/Host at Holiday Inn & Suites Albuquerque Airport, several key skills are essential for success. First and foremost, excellent communication skills are necessary to deliver positive attentive customer service, ensuring guests feel valued and appreciated. A polite demeanor will help you build rapport with guests, enhancing their overall experience. Reliability and consistency in your responsibilities are crucial, as guests depend on you for a smooth breakfast service. Problem-solving abilities will serve you well, allowing you to handle any unexpected challenges with grace. Additionally, being organized is vital for maintaining a tidy dining area and managing the breakfast setup efficiently. A customer-focused mindset will help you prioritize guest needs and promote satisfaction. Lastly, adaptability is key, as you may encounter diverse situations and a dynamic workload throughout your shift. Embrace these skills to excel in this rewarding role! Join us! We believe in taking care of our team, both on and off the job. That's why we offer a mobile-friendly application process - because we know your time is valuable. If you're ready to take your management skills to the next level and join a team that values hard work and good times, complete our application today!

What you will be doing Sort, weigh, wash, dry, iron, fold and stock guest room and Food & Beverage linen Know and follow the operating functions of all equipment, reporting any damage, hazards or defective equipment to a supervisor Utilize chemicals used in washing, controlling quantities of supplies as recommended by chemical supplier with approval of Executive Housekeeper Perform other duties as assigned Follow all Material Safety Data Sheet documents and management company Safety Standards

Job Description Kiosk Attendant Reports To: Cage/Main Bank Manager, Supervisor Supervises: N/A Main Bank G&D attendant performs and records cash transactions and maintenance upkeep for all CAION Redemption Machines to support casino gaming operations. Key Responsibilities and Performance/Behaviors Ability Can explain and demonstrate Hospitality Behaviors and Performance Standards. Understands where to get the information needed to complete tasks to standard. Can explain and demonstrate technical skills used to complete tasks to standard. Can explain or demonstrate the behavioral values or standards needed to complete tasks to standard. Understands how to take ownership of problems and solve them when solutions may not be available. Can explain how to request help from others when needed to complete task or goal. Has complete knowledge and can tell others of IMGR&C products and services. Provide guests with directions or other venue information. Act upon all comments/complaints in a prompt, professional and friendly manner. Performance Performance meets expected end results and standards in Key Responsibilities and those listed on technical / operational SOP's and task lists. Responds to obstacles; finds new ways to reach desired end results. In absence of guidance, acts and takes charge to respond to guest or internal customer needs. Responds to change by quickly applying talent and skills in a positive way to succeed. Supports achievement of Quality Goal; “Do it right the first time.” Acts to protect and preserve property of IMGR&C. All areas, equipment and furnishings are kept exceptionally neat, clean and in good repair. Makes suggestions to improve performance. Behavior Behavior meets IMGR&C standards (Mission, Values, Hospitality Behaviors, Customer Recovery Skills). Approaches all activities with enthusiasm and encourages enthusiasm from others. Chooses a positive approach in all situations. Respects individuality of others; continues to communicate in order to work together. Speaks positively about guests, other team members and our business in all situations on and off property. Treats other with respect in all situations. Service Serves others. Identifies and can communicate needs of guests and others. Takes quick action to serve others in a way that meets/exceeds their needs. Identifies ways to improve individual or team's service to others. Provides service outside job responsibilities if needed to help resort succeed. Takes ownership of guest problem(s) until it is solved. Professionalism Meets IMGR&C Appearance standards. Professionally supports IMGR&C reputation and image in all situations, on and off property. Attendance Meets IMG&C policy for attendance. Informs supervisor of future absence as far in advance as possible. Required to work all Marketing Special Events and Concerts. Communication Provides information others need to succeed, in time for them to use it. Shares with next shift the information needed for them to succeed. Listens to others without interruption; acts on their feedback when possible. Asks questions to better understand expectations of others. Reports all guest complaints and compliments to Supervisor or Manager. Reports all situations to Supervisor or Manager where resort grounds or equipment do not meet IMGR&C standards. Team Work Puts Success of team ahead of personal success. Helps other team members succeed without being asked. Takes action to resolve conflict between individuals. Helps other departments achieve success. Reports ideas to increase team success and guest satisfaction to Supervisor or Manager. Does whatever is necessary to help department and resort success. Contributes ideas that support progress and success at shift, team and departmental meetings. Essential Duties and Responsibilities include the following and are subject to change at management's discretion: Responsible for maintenance, upkeep of CAJON Redemption Machines Maintains Cage and Main Bank accountability and related documents and safeguards for numerically controlled documentation and supply inventory, reconciliation. Verifies currency of$20.00 and higher for authenticity. Ensures completion of all required forms. Reconciles and refills all CAJON Redemption machines at the end of shift Responsible for maintaining the redemption machines with appropriate fill levels. Adheres to all regulatory, departmental and casino policies and procedures and to the casino Internal Control Structure. Obtain and maintain a gaming license Supervisory Responsibilities Education and/or Experience Requirements Meets IMGR&C Values that are reflected in the letters A-P-A-C-H-E, Accountability, Productivity, Acceptance, Communication, Hospitality, and Enthusiasm. Approaches all activities with enthusiasm and encourages enthusiasm from others. Chooses a positive approach in all situations. Treats others with respect in all situations. Works in collaboration with other Team Members to achieve event goals, exemplifies teamwork. High School diploma or GED or a minimum of one-year job related experience and/or training; or equivalent combination of education and experience may be substituted. Must be 21 years of age or older. Physical Demands The physical demands described here are representative of those that must be met by a team member to successfully perform the essential duties of this position. While performing the duties of this position, the team member is frequently required to stand, walk, use hands, to finger, handle or feel, reach with hands and arms, stoop, kneel, crouch, or crawl, talk or hear. Must be able to use hand held communications devices. The team member must occasionally lift and/or move up to 50 pounds. The team member must be able to stand for several hours. Work Environment The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this position. The noise level in the work environment is loud. The team member will be exposed to a second-hand smoke-filled environment. The team member may be exposed to biohazardous fluids such as blood and other body fluids. The team member may be exposed to hostile environments with guest. May be subject to high stress environments.

Description WORK, PLAY, & ENJOY LIFE WITH HERITAGE Heritage Companies embodies the culture, spirit, and traditions of New Mexico, while offering a work environment that is focused on the overall employee experience. All employees will experience the exciting perks that only Heritage Companies can provide; including growth opportunities across our companies, generous discounts on hotel room rates, spa, and food at all of our restaurants in the portfolio across the wonderful state of New Mexico! Full-time Hourly Positions ranging from $14.60-$16.00 DOE plus benefits. Located in Santa Fe, NM. Working out of our Eldorado Hotel & Spa. Essential Duties and Functions/Responsibilities/Tasks: Welcome guests to the property. Provide assistance in and out of vehicles for all guests. Provide knowledgeable recommendations for property / city events, amenities, and outlets. Maintain knowledge of ADA parking, and all Safety and Security Procedures. Communicate and partner with other departments as applicable in supporting the guest experience. Benefits: Part-time employees receive: Dental & Vision! Full-time employees receive: Medical, Dental, Vision, Life, Short-Term Disability, Accident, Critical Illness & Pet Insurance! 401k Matching! Employee meals while working! Free employee parking! Generous discounts on hotel room rates, spa, and food at all of our restaurants in the portfolio across the wonderful state of New Mexico! Growth & Development Opportunities amongst entire company! Requirements Preferably with 2-3 years driving experience Driver's 19 & Older - No major violations 6 months to 1 year or equivalent combination of education and experience; hospitality experience ideal. High school diploma or equivalent experience/training. Current driver's license and insurable driving record. Ability to work on your feet for eight hours or more. Must be able to lift/push/reach for/carry 50+ pounds frequently. Excellent verbal communication and ability to multitask. NM Safe Certified Hotelier, Inspiring Our Communities, & Celebrating Local Artisans. Heritage Hotels & Resorts Inc. is an Equal Opportunity Employer. Salary Description $14.60-$16 Hourly

Job Description Housekeeping Attendant Reports To: Housekeeping Shift Supervisor/ Manager Supervises: N/A Housekeeping Attendants are responsible for the overall daily cleanliness and upkeep of the Casino and back of the house at Casino Apache Travel Center. Key Responsibilities and Performance/Behaviors Ability Can explain and demonstrate Hospitality Behaviors and Performance Standards. Understands where to get the information needed to complete tasks to standard. Can explain and demonstrate technical skills used to complete tasks to standard. Can explain or demonstrate the behavioral values or standards needed to complete tasks to standard. Understands how to take ownership of problems and solve them when solutions may not be available. Can explain how to request help from others when needed to complete task or goal. Has complete knowledge and can tell others of IMGR&C products and services. Provide guests with directions or other venue information. Act upon all comments/complaints in a prompt, professional and friendly manner. Performance Performance meets expected end results and standards in Key Responsibilities and those listed on technical / operational SOP's and task lists. Responds to obstacles; finds new ways to reach desired end results. In absence of guidance, acts and takes charge to respond to guest or internal customer needs. Responds to change by quickly applying talent and skills in a positive way to succeed. Supports achievement of Quality Goal; “Do it right the first time.” Acts to protect and preserve property of IMGR&C. All areas, equipment and furnishings are kept exceptionally neat, clean and in good repair. Makes suggestions to improve performance. Behavior Behavior meets IMGR&C standards (Mission, Values, Hospitality Behaviors, Customer Recovery Skills). Approaches all activities with enthusiasm and encourages enthusiasm from others. Chooses a positive approach in all situations. Respects individuality of others; continues to communicate in order to work together. Speaks positively about guests, other team members and our business in all situations on and off property. Treats other with respect in all situations. Service Serves others. Identifies and can communicate needs of guests and others. Takes quick action to serve others in a way that meets/exceeds their needs. Identifies ways to improve individual or team's service to others. Provides service outside job responsibilities if needed to help resort succeed. Takes ownership of guest problem(s) until it is solved. Professionalism Meets IMGR&C Appearance standards. Professionally supports IMGR&C reputation and image in all situations, on and off property. Attendance Meets IMG&C policy for attendance. Informs supervisor of future absence as far in advance as possible. Communication Provides information others need to succeed, in time for them to use it. Shares with next shift the information needed for them to succeed. Listens to others without interruption; acts on their feedback when possible. Asks questions to better understand expectations of others. Reports all guest complaints and compliments to Supervisor or Manager. Reports all situations to Supervisor or Manager where resort grounds or equipment do not meet IMGR&C standards. Team Work Puts Success of team ahead of personal success. Helps other team members succeed without being asked. Takes action to resolve conflict between individuals. Helps other departments achieve success. Reports ideas to increase team success and guest satisfaction to Supervisor or Manager. Does whatever is necessary to help department and resort success. Contributes ideas that support progress and success at shift, team and departmental meetings. Essential Duties and Responsibilities include the following and are subject to change at management's discretion: Adheres to all regulatory, resort, department, casino policies and procedures, and to the casino Internal Control Instructor. Empties and clean ash urns/trash cans. Vacuums gaming floor plus office areas. Picks up and disposes of any trash on the gaming area. Cleans and sanitizes restrooms (commodes, sinks, & Floors). Sweeps, mops entry floors to foyer, including back of the house. Cleans all entry glass doors. Maintains carts stocked with supplies and cleansers. Performs other duties as required. Supervisory Responsibilities There are no supervisory responsibilities in this position. Education and/or Experience Requirements Meets IMGR&C Values that are reflected in the letters A-P-A-C-H-E, Accountability, Productivity, Acceptance, Communication, Hospitality, and Enthusiasm. Approaches all activities with enthusiasm and encourages enthusiasm from others. Chooses a positive approach in all situations. Treats others with respect in all situations. Works in collaboration with other Team Members to achieve event goals, exemplifies teamwork. Ability to read, write 8th grade level. Six months job-related experience, training, equivalent combination of education or experience may be substituted. Must have basic knowledge of flooring chemicals to mix solutions correctly. Obtains and maintains a gaming or non-gaming license. Must have high mechanical aptitude to operate machinery at all times. Previous employment with IMGR&C or CATC will be considered as experience along with satisfactory work history such as job performance, attendance and responsibility. Mescalero Apache Tribal preference; bicultural experience preferred. Physical Demands The physical demands described here are representative of those that must be met by a team member to successfully perform the essential duties of this position. While performing the duties of this position, the team member is frequently required to stand, walk, use hands, to finger, handle or feel, reach with hands and arms, stoop, kneel, crouch, or crawl, talk or hear. Must be able to use hand held communications devices. The team member must occasionally lift and/or move up to 50 pounds. The team member must be able to stand for several hours. Work Environment The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this position. The noise level in the work environment is loud. The team member will be exposed to a second-hand smoke-filled environment. The team member may be exposed to biohazardous fluids such as blood and other body fluids. The team member may be exposed to hostile environments with guest. May be subject to high stress environments. Approvals: Date: _______________________ ____________________________________ Team Member Signature

Job Description The Wardrobe Attendant is responsible for maintaining employee uniforms, including tasks such as fitting, distributing, repairing, and tracking garments to ensure all staff are professionally dressed. This role involves operating sewing machines, using the Uniform Manager Software, performing minor alterations, managing uniform inventory, and handling both shoe orders and external laundry services. The attendant is expected to provide excellent internal customer service, explain wardrobe policies clearly, and solve uniform-related issues creatively-especially when resources are limited. Accuracy, neat sewing, and proactive repair work are essential to reduce repeated visits by employees. This position requires strong multitasking skills, attention to detail, and the ability to work under pressure, including weekends and holidays. Attendants must demonstrate professionalism, patience, teamwork, and a positive attitude while maintaining confidential information and fostering respectful workplace relationships. While a high school diploma and sewing experience are preferred, there are no licensing requirements. Physical demands include repetitive hand use, lifting, and standing, while mental demands involve organization, planning, and decision-making. Proficiency in basic computer programs and office equipment is necessary, along with the ability to learn and use various wardrobe-related tools and software.

Room Attendant Reports To: Floor Supervisor Supervises: N/A Cleans and maintains guest' rooms. Ensures complimentary supplies are replenished and stocked. Key Responsibilities and Performance/Behaviors Ability Can explain and demonstrate Hospitality Behaviors and Performance Standards. Understands where to get the information needed to complete tasks to standard. Can explain and demonstrate technical skills used to complete tasks to standard. Can explain or demonstrate the behavioral values or standards needed to complete tasks to standard. Understands how to take ownership of problems and solve them when solutions may not be available. Can explain how to request help from others when needed to complete task or goal. Has complete knowledge and can tell others of IMGR&C products and services. Provide guests with directions or other venue information. Act upon all comments/complaints in a prompt, professional and friendly manner. Performance Performance meets expected end results and standards in Key Responsibilities and those listed on technical / operational SOP's and task lists. Responds to obstacles; finds new ways to reach desired end results. In absence of guidance, acts and takes charge to respond to guest or internal customer needs. Responds to change by quickly applying talent and skills in a positive way to succeed. Supports achievement of Quality Goal; “Do it right the first time.” Acts to protect and preserve property of IMGR&C. All areas, equipment and furnishings are kept exceptionally neat, clean and in good repair. Makes suggestions to improve performance. Behavior Behavior meets IMGR&C standards (Mission, Values, Hospitality Behaviors, Customer Recovery Skills). Approaches all activities with enthusiasm and encourages enthusiasm from others. Chooses a positive approach in all situations. Respects individuality of others; continues to communicate in order to work together. Speaks positively about guests, other team members and our business in all situations on and off property. Treats other with respect in all situations. Service Serves others. Identifies and can communicate needs of guests and others. Takes quick action to serve others in a way that meets/exceeds their needs. Identifies ways to improve individual or team's service to others. Provides service outside job responsibilities if needed to help resort succeed. Takes ownership of guest problem(s) until it is solved. Professionalism Meets IMGR&C Appearance standards. Professionally supports IMGR&C reputation and image in all situations, on and off property. Attendance Meets IMG&C policy for attendance. Informs supervisor of future absence as far in advance as possible. Communication Provides information others need to succeed, in time for them to use it. Shares with next shift the information needed for them to succeed. Listens to others without interruption; acts on their feedback when possible. Asks questions to better understand expectations of others. Reports all guest complaints and compliments to Supervisor or Manager. Reports all situations to Supervisor or Manager where resort grounds or equipment do not meet IMGR&C standards. Team Work Puts Success of team ahead of personal success. Helps other team members succeed without being asked. Takes action to resolve conflict between individuals. Helps other departments achieve success. Reports ideas to increase team success and guest satisfaction to Supervisor or Manager. Does whatever is necessary to help department and resort success. Contributes ideas that support progress and success at shift, team and departmental meetings. Essential Duties and Responsibilities include the following and are subject to change at management's discretion: Reports all items found or any other damages in guestroom to Supervisor. Maintains Housekeeping Prohost trucks and keep stocked from support carts in closets. Cleans and sweep balcony areas. Strips beds and changes linen according to the green program. Removes trash from guestroom and bathroom. Wipes mirrors, windows and sliding glass door tracks and sliding glass doors. Vacuums carpet. Dusts furniture in guestroom. Dust/vacuum drapes. Sweeps and mop floors. Stocks bathroom with towels and paper supplies. Cleans and sanitizes bathroom sink, commode and shower/tub and curtain. Stock all complimentaries such as coffee, tea, and condiments. Assists in other areas as requested. Adheres to all regulatory, departmental and casino policies and procedures. Supervisory Responsibilities N/A Education and/or Experience Requirements Meets IMGR&C Values that are reflected in the letters A-P-A-C-H-E, Accountability, Productivity, Acceptance, Communication, Hospitality, and Enthusiasm. Approaches all activities with enthusiasm and encourages enthusiasm from others. Chooses a positive approach in all situations. Treats others with respect in all situations. Works in collaboration with other Team Members to achieve event goals, exemplifies teamwork. High School Diploma or General Education Degree (GED) or six months to one year job-related experience and/or training; or equivalent combination of education and experience may be substituted. Mescalero Apache Tribal preference; bicultural experience preferred. Physical Demands The physical demands described here are representative of those that must be met by a team member to successfully perform the essential duties of this position. While performing the duties of this position, the team member is frequently required to stand, walk, use hands, to finger, handle or feel, reach with hands and arms, stoop, kneel, crouch, or crawl, talk or hear. Must be able to use hand held communications devices. The team member must occasionally lift and/or move up to 50 pounds. The team member must be able to stand for several hours. Work Environment The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is loud. The team member will be exposed to a second-hand smoke-filled environment. The team member may be exposed to biohazardous fluids such as blood and other body fluids. The team member may be exposed to hostile environments with guest. May be subject to high stress environments.

Child Care Attendant Reports To: Childcare Manager, Child Care Assistant Manager, Supervisors Supervises: N/A Assist in providing early learning and development for children ages 6 weeks to 12 years and 11 months. Key Responsibilities and Performance/Behaviors Ability Can explain and demonstrate Hospitality Behaviors and Performance Standards. Understands where to get the information needed to complete tasks to standard. Can explain and demonstrate technical skills used to complete tasks to standard. Can explain or demonstrate the behavioral values or standards needed to complete tasks to standard. Understands how to take ownership of problems and solve them when solutions may not be available. Can explain how to request help from others when needed to complete task or goal. Has complete knowledge and can tell others of IMGR&C products and services. Performance Performance meets expected end results and standards in Key Responsibilities and those listed on technical / operational SOP's and task lists. Responds to obstacles; finds new ways to reach desired end results. In absence of guidance, acts and takes charge to respond to guest or internal customer needs. Responds to change by quickly applying talent and skills in a positive way to succeed. Supports achievement of Quality Goal; “Do it right the first time.” Acts to protect and preserve property of IMGR&C. All areas, equipment and furnishings are kept exceptionally neat, clean and in good repair. Makes suggestions to improve performance. Behavior Behavior meets IMGR&C standards (Mission, Values, Hospitality Behaviors, and Customer Recovery Skills). Approaches all activities with enthusiasm and encourages enthusiasm from others. Chooses a positive approach in all situations. Respects individuality of others; continues to communicate in order to work together. Speaks positively about guests, other team members and our business in all situations on and off property. Treats other with respect in all situations. Service Serves others. Identifies and can communicate needs of guests and others. Takes quick action to serve others in a way that meets/exceeds their needs. Identifies ways to improve individual or team's service to others. Provides service outside job responsibilities if needed to help resort succeed. Takes ownership of guest problem(s) until it is solved. Professionalism Meets IMGR&C Appearance standards. Professionally supports IMGR&C reputation and image in all situations, on and off property. Attendance Meets IMG&C policy for attendance. Provides notification in advance (method dependent upon time of submission request) Communication Provides information others need to succeed, in time for them to use it. Shares with next shift the information needed for them to succeed. Listens to others without interruption; acts on their feedback when possible. Asks questions to better understand expectations of others. Reports all guest complaints and compliments to Supervisor or Manager. Reports all situations to Supervisor or Manager where resort grounds or equipment do not meet IMGR&C standards. Team Work Puts Success of team ahead of personal success. Helps other team members succeed without being asked. Takes action to resolve conflict between individuals. Helps other departments achieve success. Reports ideas to increase team success and guest satisfaction to Supervisor or Manager. Does whatever is necessary to help department and resort success. Contributes ideas that support progress and success at shift, team and departmental meetings. Essential Duties and Responsibilities: include the following and are subject to change at management's discretion: Child Supervision & Safety Maintain required child-to-staff ratios. Ensure health and safety standards, including sanitation and emergency procedures. Maintenance of cleanliness of children (diaper changes, bathroom assistance, cleaning after meals) Curriculum & Instruction Implement age-appropriate curriculum aligned with NM Early Learning Guidelines. Willingness to abide by lesson plan guideline and create developmental activities Facilitate activities that promote language, literacy, math, and social-emotional development. Behavior Guidance Apply positive behavior strategies and individualized supports when needed. Family Engagement Communicate daily with parents about child progress and needs. Participate in family conferences and program events when needed. Documentation & Compliance Complete attendance, incident reports, and developmental observations. Adhere to state licensing regulations and FOCUS quality standards. Professional Development Attend required trainings and maintain certifications (CPR, First Aid, Food Handlers). Engage in continuous improvement and quality initiatives. Organizes and participates in recreational activities, such as games. Assist in preparing food and refreshments and serves meals and refreshments. Observes and monitors children's play activities. Supervisory Responsibilities There are no supervisory responsibilities associated with this position. Education and/or Experience Requirements High School Diploma or General Education Degree (GED). Six months of experience working with children. Bilingual English/Apache preferred. Must be 18 years of age or older. Must obtain and maintain CPR and First Aid Certification Must obtain and maintain Food Handler's Card. Must follow the chain of command. Must be willing to obtain training on-line or virtual for certification. Must have reliable transportation. Must have proven record of dependability. No history of excessive no call no show. Be able to work 10 hours considering the demands of services provided. Must successfully pass a pre-employment drug/alcohol screen and background investigation, in accordance with the Child Care Protection Act. Must pass pre-employment criminal background investigation. Mescalero Apache Tribal preference: bicultural experience preferred. 4. Skills and Competencies Genuine interest in the development of children. Knowledge of the various developmental milestones per age group. Experience with children in a structured classroom environment Must be flexible working with children of all age groups. Organizes and stores toys and material. Read to children, and teach them simple drawing and songs. Adaptability to the various needs of the children Adheres to all regulatory, departmental, and resort policies and procedures. Performs other duties as assigned. Knowledge of occupational hazards and applicable safety practices. Knowledge of principles and practices of early childhood development and care. Knowledge of proper and safe food handling, storage and disposal requirements. Skill in nurturing, motivating, teaching and guiding children. Skill in displaying mature, patient and understanding behavior using emotional maturity Ability to supervise and ensure a safe learning environment for children in a classroom setting. Ability to adapt curriculum to meet the needs of all children including “at-risk”, special needs, gifted and culturally diverse populations. Ability to use excellent communication skills with especially good listening skills and oral communication. Ability to respond to and remain calm in an emergency or crisis situations. Ability to establish and maintain professional relationships with individuals of varying social and cultural backgrounds and with co-workers at all levels. Ability to respect the dignity of each family, culture, customs and beliefs. Ability to work professionally and cooperatively with staff, parents and community members. Ability to maintain confidentiality. Willingness to perform janitorial duties Physical Demands and Occupational Hazards The physical demands described here are representative of those that must be met by a team member to successfully perform the essential duties of this position. While performing the duties of this position, the team member is frequently required to stand, walk, use hands, handle or feel, reach with hands and arms, stoop, kneel, crouch, or crawl, talk or hear. Must be able to use hand held communications devices. Lifting items weighing 50 pounds or more is regularly required. Work Environment Work is generally performed in a child care center, classroom environment and outdoors with high noise level. Exposure to bodily fluids, urine, or feces of babies or infants and small children. Exposure to unpleasant odors and infectious disease. Exposure to natural weather conditions and various dusts and mists may occur while performing outdoor duties. Extended hours and regular shifts may be required.