Representative jobs at Santa Ana Star Casino

JOB DUTIES: Operate all equipment, Stock ingredients from delivery area storage, work area, walk-in cooler. Prepare product. Receive and process telephone orders. Take inventory and complete associated paperwork. Clean equipment and facility approximately daily. TRAINING: Orientation and training provided on the job. COMMUNICATION SKILLS: Ability to comprehend and give correct written instructions. Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person. ESSENTIAL FUNCTIONS/SKILLS: Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). Must be able to make correct monetary change. Verbal, writing, and telephone skills to take and process orders. Motor coordination between eye and hands/fingers to rapidly and accurately make precise movements with speed. Ability to enter orders using a computer keyboard or touch screen. CARRYING: Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves. Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store. Trays of the pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray. PUSHING: Pushing is performed to move trays which are placed in dollies. A stack of trays on a dolly is approximately 24 - 30 and requires a 7.5 pounds to push. Trays may also be pulled. Reaching is performed continuously; up, down and forward. Workers reach above 72 occasionally to turn on/off oven controls, and lift and lower objects to and from shelves. Workers reaching down to perform such tasks as scooping cornmeal from plastic barrel, or washing dishes. Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones. HAND TASKS: Eye-hand coordination is essential. Use of hands is continuous during the day. Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrist. Workers must manipulate a pizza peel when removing pizza from the oven, and when using rolling cutter. Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes. Team members must be able to grasp cans, the phone, the pizza cutter and the pizza peel, and pizza boxes. MACHINE. Additional Information All your information will be kept confidential according to EEO guidelines.

JOB DUTIES: Operate all equipment, Stock ingredients from delivery area storage, work area, walk-in cooler. Prepare product. Receive and process telephone orders. Take inventory and complete associated paperwork. Clean equipment and facility approximately daily. TRAINING: Orientation and training provided on the job. COMMUNICATION SKILLS: Ability to comprehend and give correct written instructions. Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person. ESSENTIAL FUNCTIONS/SKILLS: Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). Must be able to make correct monetary change. Verbal, writing, and telephone skills to take and process orders. Motor coordination between eye and hands/fingers to rapidly and accurately make precise movements with speed. Ability to enter orders using a computer keyboard or touch screen. CARRYING: Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves. Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store. Trays of the pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray. PUSHING: Pushing is performed to move trays which are placed in dollies. A stack of trays on a dolly is approximately 24 - 30 and requires a 7.5 pounds to push. Trays may also be pulled. Reaching is performed continuously; up, down and forward. Workers reach above 72 occasionally to turn on/off oven controls, and lift and lower objects to and from shelves. Workers reaching down to perform such tasks as scooping cornmeal from plastic barrel, or washing dishes. Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones. HAND TASKS: Eye-hand coordination is essential. Use of hands is continuous during the day. Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrist. Workers must manipulate a pizza peel when removing pizza from the oven, and when using rolling cutter. Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes. Team members must be able to grasp cans, the phone, the pizza cutter and the pizza peel, and pizza boxes. MACHINE. Qualifications Additional Information All your information will be kept confidential according to EEO guidelines.

JOB DUTIES: Operate all equipment, Stock ingredients from delivery area storage, work area, walk-in cooler. Prepare product. Receive and process telephone orders. Take inventory and complete associated paperwork. Clean equipment and facility approximately daily. TRAINING: Orientation and training provided on the job. COMMUNICATION SKILLS: Ability to comprehend and give correct written instructions. Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person. ESSENTIAL FUNCTIONS/SKILLS: Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). Must be able to make correct monetary change. Verbal, writing, and telephone skills to take and process orders. Motor coordination between eye and hands/fingers to rapidly and accurately make precise movements with speed. Ability to enter orders using a computer keyboard or touch screen. CARRYING: Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves. Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store. Trays of the pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray. PUSHING: Pushing is performed to move trays which are placed in dollies. A stack of trays on a dolly is approximately 24 - 30 and requires a 7.5 pounds to push. Trays may also be pulled. Reaching is performed continuously; up, down and forward. Workers reach above 72 occasionally to turn on/off oven controls, and lift and lower objects to and from shelves. Workers reaching down to perform such tasks as scooping cornmeal from plastic barrel, or washing dishes. Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones. HAND TASKS: Eye-hand coordination is essential. Use of hands is continuous during the day. Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrist. Workers must manipulate a pizza peel when removing pizza from the oven, and when using rolling cutter. Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes. Team members must be able to grasp cans, the phone, the pizza cutter and the pizza peel, and pizza boxes. MACHINE. Qualifications Additional Information All your information will be kept confidential according to EEO guidelines.

JOB DUTIES: Operate all equipment, Stock ingredients from delivery area storage, work area, walk-in cooler. Prepare product. Receive and process telephone orders. Take inventory and complete associated paperwork. Clean equipment and facility approximately daily. TRAINING: Orientation and training provided on the job. COMMUNICATION SKILLS: Ability to comprehend and give correct written instructions. Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person. ESSENTIAL FUNCTIONS/SKILLS: Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). Must be able to make correct monetary change. Verbal, writing, and telephone skills to take and process orders. Motor coordination between eye and hands/fingers to rapidly and accurately make precise movements with speed. Ability to enter orders using a computer keyboard or touch screen. CARRYING: Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves. Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store. Trays of the pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray. PUSHING: Pushing is performed to move trays which are placed in dollies. A stack of trays on a dolly is approximately 24 - 30 and requires a 7.5 pounds to push. Trays may also be pulled. Reaching is performed continuously; up, down and forward. Workers reach above 72 occasionally to turn on/off oven controls, and lift and lower objects to and from shelves. Workers reaching down to perform such tasks as scooping cornmeal from plastic barrel, or washing dishes. Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones. HAND TASKS: Eye-hand coordination is essential. Use of hands is continuous during the day. Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrist. Workers must manipulate a pizza peel when removing pizza from the oven, and when using rolling cutter. Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes. Team members must be able to grasp cans, the phone, the pizza cutter and the pizza peel, and pizza boxes. MACHINE. Qualifications Additional Information All your information will be kept confidential according to EEO guidelines.

Responsibilities: ● Greeting customers and taking orders with a smile! ● Operating the cash register and collecting payment from customers. ● Making consistent products within Domino's Pizza guidelines. ● Maintaining a clean and organized work environment ● Maintain a professional appearance Qualifications ● Minimum 16 years old ● Reliable transportation to and from work ● Comfortable engaging with customers over the phone and face-to-face Additional Information Pay & Benefits: ● Flexible schedule (Work as few as 4 hrs per week) ● Medical & Dental Insurance ● 401K ● Employee Discount ● Advancement opportunities

Responsibilities: ● Greeting customers and taking orders with a smile! ● Operating the cash register and collecting payment from customers. ● Making consistent products within Domino's Pizza guidelines. ● Maintaining a clean and organized work environment ● Maintain a professional appearance Qualifications ● Minimum 16 years old ● Reliable transportation to and from work ● Comfortable engaging with customers over the phone and face-to-face Additional Information Pay & Benefits: ● Flexible schedule (Work as few as 4 hrs per week) ● Medical & Dental Insurance ● 401K ● Employee Discount ● Advancement opportunities

Responsibilities: * Greeting customers and taking orders with a smile! * Operating the cash register and collecting payment from customers. * Making consistent products within Domino's Pizza guidelines. * Maintaining a clean and organized work environment * Maintain a professional appearance Qualifications Qualifications: * Minimum 16 years old * Reliable transportation to and from work * Comfortable engaging with customers over the phone and face-to-face Additional Information Pay & Benefits: * Flexible schedule (Work as few as 4 hrs per week) * Medical & Dental Insurance * 401K * Employee Discount * Advancement opportunities

Responsibilities: * Greeting customers and taking orders with a smile! * Operating the cash register and collecting payment from customers. * Making consistent products within Domino's Pizza guidelines. * Maintaining a clean and organized work environment * Maintain a professional appearance Qualifications Qualifications: * Minimum 16 years old * Reliable transportation to and from work * Comfortable engaging with customers over the phone and face-to-face Additional Information Pay & Benefits: * Flexible schedule (Work as few as 4 hrs per week) * Medical & Dental Insurance * 401K * Employee Discount * Advancement opportunities

JOB DUTIES: Operate all equipment, Stock ingredients from delivery area storage, work area, walk-in cooler. Prepare product. Receive and process telephone orders. Take inventory and complete associated paperwork. Clean equipment and facility approximately daily. TRAINING: Orientation and training provided on the job. COMMUNICATION SKILLS: Ability to comprehend and give correct written instructions. Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person. ESSENTIAL FUNCTIONS/SKILLS: Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). Must be able to make correct monetary change. Verbal, writing, and telephone skills to take and process orders. Motor coordination between eye and hands/fingers to rapidly and accurately make precise movements with speed. Ability to enter orders using a computer keyboard or touch screen. CARRYING: Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves. Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store. Trays of the pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray. PUSHING: Pushing is performed to move trays which are placed in dollies. A stack of trays on a dolly is approximately 24 - 30 and requires a 7.5 pounds to push. Trays may also be pulled. Reaching is performed continuously; up, down and forward. Workers reach above 72 occasionally to turn on/off oven controls, and lift and lower objects to and from shelves. Workers reaching down to perform such tasks as scooping cornmeal from plastic barrel, or washing dishes. Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones. HAND TASKS: Eye-hand coordination is essential. Use of hands is continuous during the day. Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrist. Workers must manipulate a pizza peel when removing pizza from the oven, and when using rolling cutter. Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes. Team members must be able to grasp cans, the phone, the pizza cutter and the pizza peel, and pizza boxes. MACHINE. Qualifications Additional Information All your information will be kept confidential according to EEO guidelines.

Responsibilities: ● Greeting customers and taking orders with a smile! ● Operating the cash register and collecting payment from customers. ● Making consistent products within Domino's Pizza guidelines. ● Maintaining a clean and organized work environment ● Maintain a professional appearance Qualifications ● Minimum 16 years old ● Reliable transportation to and from work ● Comfortable engaging with customers over the phone and face-to-face Additional Information Pay & Benefits: ● Flexible schedule (Work as few as 4 hrs per week) ● Medical & Dental Insurance ● 401K ● Employee Discount ● Advancement opportunities

Responsibilities: * Greeting customers and taking orders with a smile! * Operating the cash register and collecting payment from customers. * Making consistent products within Domino's Pizza guidelines. * Maintaining a clean and organized work environment * Maintain a professional appearance Qualifications Qualifications: * Minimum 16 years old * Reliable transportation to and from work * Comfortable engaging with customers over the phone and face-to-face Additional Information Pay & Benefits: * Flexible schedule (Work as few as 4 hrs per week) * Medical & Dental Insurance * 401K * Employee Discount * Advancement opportunities

Responsibilities: ● Greeting customers and taking orders with a smile! ● Operating the cash register and collecting payment from customers. ● Making consistent products within Domino's Pizza guidelines. ● Maintaining a clean and organized work environment ● Maintain a professional appearance Qualifications ● Minimum 16 years old ● Reliable transportation to and from work ● Comfortable engaging with customers over the phone and face-to-face Additional Information Pay & Benefits: ● Flexible schedule (Work as few as 4 hrs per week) ● Medical & Dental Insurance ● 401K ● Employee Discount ● Advancement opportunities

Responsibilities: * Greeting customers and taking orders with a smile! * Operating the cash register and collecting payment from customers. * Making consistent products within Domino's Pizza guidelines. * Maintaining a clean and organized work environment * Maintain a professional appearance Qualifications Qualifications: * Minimum 16 years old * Reliable transportation to and from work * Comfortable engaging with customers over the phone and face-to-face Additional Information Pay & Benefits: * Flexible schedule (Work as few as 4 hrs per week) * Medical & Dental Insurance * 401K * Employee Discount * Advancement opportunities

Scientific Games: Scientific Games is the global leader in lottery games, sports betting and technology, and the partner of choice for government lotteries. From cutting-edge backend systems to exciting entertainment experiences and trailblazing retail and digital solutions, we elevate play every day. We push game designs to the next level and are pioneers in data analytics and iLottery. Built on a foundation of trusted partnerships, Scientific Games combines relentless innovation, legendary performance, and unwavering security to responsibly propel the global lottery industry ever forward. Position SummaryA Scientific Games Sales Account Manager (SAM) is responsible for representing the New Mexico Lottery and Scientific Games daily in retailer locations throughout the state. Their primary responsibilities include recruiting new lottery retailers, executing the raise them right program at new retail locations, and supporting other routes/territories as needed. Secondary responsibilities include executing and supporting lottery promotions as requested. The position requires the ability to work with minimal daily supervision as well as work independently. Sales Accountable to drive new retailers to achieve optimal sales targets Conduct business review presentations with key decision makers at the manager and Divisional manager level Establish and maintain rapport with decision makers at each retailer Analyze and utilize data daily to influence retail decision makers on their Lottery needs Promote New Mexico Lottery products upon each retailer visit Create retailer action plans to increase incremental sales at key retailers Grow the New Mexico Lottery Instant game portfolio by increasing Bin count utilizing sales performance data Educate retailers and lottery players on all instant and draw games provided by the lottery Support open territories or routes as assigned Participate and engage in all Scientific Games and New Mexico Lottery sales meetings Merchandising Conduct promotions at the retailer level, interreacting with the retailer and lottery consumer/players Ensure proper inventory levels are maintained for every retailer within the designated route territory Provide each retailer with updated Point of Sale material upon each sales call Ensure all products are in stock and ready to be sold Achieve and maintain the best placement for all Lottery games and Point of Sale material in each retail establishment Ensure the proper placement of each Instant game to maintain plan-o-gram integrity Adhere to all New Mexico Lottery policies and procedures within each retailer Maintain all proper Lottery information guides in each retailer Ensure all equipment is working correctly upon each retail sales call Document each sales call electronically Retailer Recruitment Identify potential locations which could possibly sell New Mexico lottery games Meet or exceed all quarterly recruitment targets/goals Present all Lottery products and the benefits of selling Lottery products to potential businesses Execute the entire application process with potential new customers Set up and train new Lottery Retailers Retailer Training Conduct training with retailer employees on the policies and procedures of the New Mexico Lottery Educate Lottery customers/players while working in retail locations Provide hands-on training for related retailer equipment. Adhere to Raise them Right - 30/60/90 program. General Responsibilities: Maintain the highest level of integrity and professionalism in completing all responsibilities and duties while representing both Scientific Games, and the New Mexico Lottery Adhere and uphold all policies set forth by Scientific Games and the Lottery Maintain a safe work environment and clean driving record Perform annual training requirements All other duties as assigned Qualifications Qualifications / Skills / Knowledge Required Valid Driver's License and clean driving record (to be maintained) Excellent written and verbal communication skills with a strong attention to detail Experience with Microsoft Word, Excel, PowerPoint Ability to remain tactful and diplomatic in difficult situations Ability to train others on products and promotions Ability to quickly troubleshoot both mechanical and system issues Positive and self-motivated attitude Ability to work individually and with others as a team Desired Bachelor's Degree in Sales or related field or equivalent experience of 2 years minimum is preferred Experience with the Lottery operation/industry is preferred Education Bachelors degree in related field. Years of Related Experience Years of experience 2 to 5 years Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, walk, bend, use hands, operate a computer, and have specific vision abilities to include close and distance vision, and ability to adjust focus working with computer and business equipment. Work Conditions Scientific Games, LLC and its affiliates (collectively, “SG”) are engaged in highly regulated gaming and lottery businesses. As a result, certain SG employees may, among other things, be required to obtain a gaming or other license(s), undergo background investigations or security checks, or meet certain standards dictated by law, regulation or contracts. In order to ensure SG complies with its regulatory and contractual commitments, as a condition to hiring and continuing to employ its employees, SG requires all of its employees to meet those requirements that are necessary to fulfill their individual roles. As a prerequisite to employment with SG (to the extent permitted by law), you shall be asked to consent to SG conducting a due diligence/background investigation on you. This job description should not be interpreted as all-inclusive; it is intended to identify major responsibilities and requirements of the job. The employee in this position may be requested to perform other job-related tasks and responsibilities than those stated above. SG is an Equal Opportunity Employer and does not discriminate against applicants due to race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. If you'd like more information about your equal employment opportunity rights as an applicant under the law, please click here for EEOC Poster.

Job Description Under the direction of the Banquet Sales Operations Manager, this position represents Laguna Development Corporation (LDC) to potential clients seeking room rentals, meeting spaces, and food and beverage services. The role involves responding to inquiries, prospecting and qualifying leads, conducting site visits, preparing proposals, negotiating contracts, and analyzing lost business. The individual develops and executes sales plans to meet revenue goals while coordinating with other departments to ensure quality service delivery. Responsibilities include maintaining professional relationships, attending trade shows, reading industry publications, and staying informed about event and meeting management trends. The position requires strong communication, organization, and negotiation skills, along with the ability to work under pressure and manage multiple tasks. Candidates must demonstrate professionalism, teamwork, and a customer-focused attitude while adhering to LDC's core values and policies. Essential duties also include planning events, evaluating service providers, maintaining detailed records, and conducting post-event reviews. The role demands flexibility to work long or irregular hours, travel as needed, and maintain a State Issued Alcohol Service Certificate. A high school diploma or GED is preferred, with a bachelor's degree in marketing or hotel management desired, plus at least one year of relevant food and beverage experience.

Scientific Games: Scientific Games is the global leader in lottery games, sports betting and technology, and the partner of choice for government lotteries. From cutting-edge backend systems to exciting entertainment experiences and trailblazing retail and digital solutions, we elevate play every day. We push game designs to the next level and are pioneers in data analytics and iLottery. Built on a foundation of trusted partnerships, Scientific Games combines relentless innovation, legendary performance, and unwavering security to responsibly propel the global lottery industry ever forward. Position SummaryA Scientific Games Sales Account Manager (SAM) is responsible for representing the New Mexico Lottery and Scientific Games daily in retailer locations throughout the state. Their primary responsibilities include recruiting new lottery retailers, executing the raise them right program at new retail locations, and supporting other routes/territories as needed. Secondary responsibilities include executing and supporting lottery promotions as requested. The position requires the ability to work with minimal daily supervision as well as work independently. Sales Accountable to drive new retailers to achieve optimal sales targets Conduct business review presentations with key decision makers at the manager and Divisional manager level Establish and maintain rapport with decision makers at each retailer Analyze and utilize data daily to influence retail decision makers on their Lottery needs Promote New Mexico Lottery products upon each retailer visit Create retailer action plans to increase incremental sales at key retailers Grow the New Mexico Lottery Instant game portfolio by increasing Bin count utilizing sales performance data Educate retailers and lottery players on all instant and draw games provided by the lottery Support open territories or routes as assigned Participate and engage in all Scientific Games and New Mexico Lottery sales meetings Merchandising Conduct promotions at the retailer level, interreacting with the retailer and lottery consumer/players Ensure proper inventory levels are maintained for every retailer within the designated route territory Provide each retailer with updated Point of Sale material upon each sales call Ensure all products are in stock and ready to be sold Achieve and maintain the best placement for all Lottery games and Point of Sale material in each retail establishment Ensure the proper placement of each Instant game to maintain plan-o-gram integrity Adhere to all New Mexico Lottery policies and procedures within each retailer Maintain all proper Lottery information guides in each retailer Ensure all equipment is working correctly upon each retail sales call Document each sales call electronically Retailer Recruitment Identify potential locations which could possibly sell New Mexico lottery games Meet or exceed all quarterly recruitment targets/goals Present all Lottery products and the benefits of selling Lottery products to potential businesses Execute the entire application process with potential new customers Set up and train new Lottery Retailers Retailer Training Conduct training with retailer employees on the policies and procedures of the New Mexico Lottery Educate Lottery customers/players while working in retail locations Provide hands-on training for related retailer equipment. Adhere to Raise them Right - 30/60/90 program. General Responsibilities: Maintain the highest level of integrity and professionalism in completing all responsibilities and duties while representing both Scientific Games, and the New Mexico Lottery Adhere and uphold all policies set forth by Scientific Games and the Lottery Maintain a safe work environment and clean driving record Perform annual training requirements All other duties as assigned Qualifications Qualifications / Skills / Knowledge Required Valid Driver's License and clean driving record (to be maintained) Excellent written and verbal communication skills with a strong attention to detail Experience with Microsoft Word, Excel, PowerPoint Ability to remain tactful and diplomatic in difficult situations Ability to train others on products and promotions Ability to quickly troubleshoot both mechanical and system issues Positive and self-motivated attitude Ability to work individually and with others as a team Desired Bachelor's Degree in Sales or related field or equivalent experience of 2 years minimum is preferred Experience with the Lottery operation/industry is preferred Education Bachelors degree in related field. Years of Related Experience Years of experience 2 to 5 years Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, walk, bend, use hands, operate a computer, and have specific vision abilities to include close and distance vision, and ability to adjust focus working with computer and business equipment. Work Conditions Scientific Games, LLC and its affiliates (collectively, “SG”) are engaged in highly regulated gaming and lottery businesses. As a result, certain SG employees may, among other things, be required to obtain a gaming or other license(s), undergo background investigations or security checks, or meet certain standards dictated by law, regulation or contracts. In order to ensure SG complies with its regulatory and contractual commitments, as a condition to hiring and continuing to employ its employees, SG requires all of its employees to meet those requirements that are necessary to fulfill their individual roles. As a prerequisite to employment with SG (to the extent permitted by law), you shall be asked to consent to SG conducting a due diligence/background investigation on you. This job description should not be interpreted as all-inclusive; it is intended to identify major responsibilities and requirements of the job. The employee in this position may be requested to perform other job-related tasks and responsibilities than those stated above. SG is an Equal Opportunity Employer and does not discriminate against applicants due to race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. If you'd like more information about your equal employment opportunity rights as an applicant under the law, please click here for EEOC Poster.

Scientific Games: Scientific Games is the global leader in lottery games, sports betting and technology, and the partner of choice for government lotteries. From cutting-edge backend systems to exciting entertainment experiences and trailblazing retail and digital solutions, we elevate play every day. We push game designs to the next level and are pioneers in data analytics and iLottery. Built on a foundation of trusted partnerships, Scientific Games combines relentless innovation, legendary performance, and unwavering security to responsibly propel the global lottery industry ever forward. Position SummaryA Scientific Games Sales Account Manager (SAM) is responsible for representing the New Mexico Lottery and Scientific Games daily in retailer locations throughout the state. Their primary responsibilities include recruiting new lottery retailers, executing the raise them right program at new retail locations, and supporting other routes/territories as needed. Secondary responsibilities include executing and supporting lottery promotions as requested. The position requires the ability to work with minimal daily supervision as well as work independently. Sales Accountable to drive new retailers to achieve optimal sales targets Conduct business review presentations with key decision makers at the manager and Divisional manager level Establish and maintain rapport with decision makers at each retailer Analyze and utilize data daily to influence retail decision makers on their Lottery needs Promote New Mexico Lottery products upon each retailer visit Create retailer action plans to increase incremental sales at key retailers Grow the New Mexico Lottery Instant game portfolio by increasing Bin count utilizing sales performance data Educate retailers and lottery players on all instant and draw games provided by the lottery Support open territories or routes as assigned Participate and engage in all Scientific Games and New Mexico Lottery sales meetings Merchandising Conduct promotions at the retailer level, interreacting with the retailer and lottery consumer/players Ensure proper inventory levels are maintained for every retailer within the designated route territory Provide each retailer with updated Point of Sale material upon each sales call Ensure all products are in stock and ready to be sold Achieve and maintain the best placement for all Lottery games and Point of Sale material in each retail establishment Ensure the proper placement of each Instant game to maintain plan-o-gram integrity Adhere to all New Mexico Lottery policies and procedures within each retailer Maintain all proper Lottery information guides in each retailer Ensure all equipment is working correctly upon each retail sales call Document each sales call electronically Retailer Recruitment Identify potential locations which could possibly sell New Mexico lottery games Meet or exceed all quarterly recruitment targets/goals Present all Lottery products and the benefits of selling Lottery products to potential businesses Execute the entire application process with potential new customers Set up and train new Lottery Retailers Retailer Training Conduct training with retailer employees on the policies and procedures of the New Mexico Lottery Educate Lottery customers/players while working in retail locations Provide hands-on training for related retailer equipment. Adhere to Raise them Right - 30/60/90 program. General Responsibilities: Maintain the highest level of integrity and professionalism in completing all responsibilities and duties while representing both Scientific Games, and the New Mexico Lottery Adhere and uphold all policies set forth by Scientific Games and the Lottery Maintain a safe work environment and clean driving record Perform annual training requirements All other duties as assigned Qualifications Qualifications / Skills / Knowledge Required Valid Driver's License and clean driving record (to be maintained) Excellent written and verbal communication skills with a strong attention to detail Experience with Microsoft Word, Excel, PowerPoint Ability to remain tactful and diplomatic in difficult situations Ability to train others on products and promotions Ability to quickly troubleshoot both mechanical and system issues Positive and self-motivated attitude Ability to work individually and with others as a team Desired Bachelor's Degree in Sales or related field or equivalent experience of 2 years minimum is preferred Experience with the Lottery operation/industry is preferred Years of Related Experience Years of experience 2 to 5 years Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, walk, bend, use hands, operate a computer, and have specific vision abilities to include close and distance vision, and ability to adjust focus working with computer and business equipment. Work Conditions Scientific Games, LLC and its affiliates (collectively, “SG”) are engaged in highly regulated gaming and lottery businesses. As a result, certain SG employees may, among other things, be required to obtain a gaming or other license(s), undergo background investigations or security checks, or meet certain standards dictated by law, regulation or contracts. In order to ensure SG complies with its regulatory and contractual commitments, as a condition to hiring and continuing to employ its employees, SG requires all of its employees to meet those requirements that are necessary to fulfill their individual roles. As a prerequisite to employment with SG (to the extent permitted by law), you shall be asked to consent to SG conducting a due diligence/background investigation on you. This job description should not be interpreted as all-inclusive; it is intended to identify major responsibilities and requirements of the job. The employee in this position may be requested to perform other job-related tasks and responsibilities than those stated above. SG is an Equal Opportunity Employer and does not discriminate against applicants due to race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. If you'd like more information about your equal employment opportunity rights as an applicant under the law, please click here for EEOC Poster.

Players Club Representative Department: CB Sales and Marketing Employment Classification: Non-Exempt /General Description: A Players Club Representative enrolls guests into the club, explaining all benefits, redeeming points for cash-back/promotional play and provides support for special events. Expectations: Adhere to Laguna Development Corporation (LDC) Core Values, Policies & Procedures. Act as a role model within and outside the casino. Maintain a positive and respectful attitude toward customers and co-workers. Consistently reports to work on time prepared to perform duties of position. Essential Duties & Responsibilities: Introduce and promote the Player's Club. Explain the benefits of Player's Club (e.g. describe cash back/reward bucks, bonus points, redemption, award “levels”), assist players with membership application, set up player's account in OASIS, take player photos with digital camera, or scanning driver's license to get player's picture, print/reprint player cards and explain the use of multiple cards, and the operations of the card in the slot machines. Walk the casino floor enrolling “hot players” into the club. Exercise initiative, professionalism and courtesy when handling routine problems with guests and LDC employees. Generate excitement and provide personal attention to customers. Stock cabinets with promotional items and keeps work areas clean on a daily basis. Distribute promotional items (e.g. coupons, gifts, or player cards). Inform players of promotion booth location(s), promotions soon to start, in progress, or soon to end. Pay attention to detail. Write and prepare standard reports and documents. Maintain knowledge of all slot marketing activities and events on the property. Maintain knowledge of all games offered by the casino. Maintain knowledge of all advertising and casino marketing. Maintain strict confidentiality of all sensitive information (e.g., guest/player information, financial data, casino player data, policies and marketing plans). At all times maintain a courteous, positive and professional working relationship with all LDC personnel and the general public (e.g., coworkers, clients and vendors). Build relationships and loyalty with guests both in person and on the phone through sincere and meaningful interactions (e.g., learn guests' names and preferences; connect with them individually and professionally; smile; make eye contact and verbally greet guests). Work under pressure; maintain regular and punctual attendance including working odd or unusual hours, weekends and holidays. Be a team player (e.g., works toward team goals and fosters a collaborative and positive work environment; put the team first; assist coworkers; treat all coworkers with kindness, courtesy and respect; never engage in negativity; maintain openness to coaching, learning and improving; receptive to change and willingness to embrace challenges with team-spirit). Develop a thorough knowledge of services, amenities, and surroundings, providing accurate directions and information for guest inquiries about promotions and special events. Perform additional duties and responsibilities as necessary or assigned. Education & Experience: High School Diploma or GED required. Must have two years of relevant work experience. Licensing & Certification: None Computer Equipment, Software, Machinery: Proficient in basic computer skills (e.g., Word, Excel, PowerPoint, Outlook). Proficient with basic office equipment (e.g., computer, photocopying and faxing). Experience with Kronos (Timekeeper Software), and Paramount (Purchasing Software). OASIS. Essential Physical Requirements: The job requires the ability to bend over, crouch/stoop, hear, reach overhead, sit, stand, talk, turn/twist, walk, see and repetitive use of hands 51-100 % of the time. The job requires the ability to push/pull 25-50 lbs. 25-50% of the time and 50+lbs. 51-100% of the time. The job requires the ability to carry 1-25 lbs. 51-100% of the time and 25-50+ lbs. 25-50% of the time. The job requires the ability to lift and slide/transfer 1-25 lbs. 51-100% of the time and 25-50 lbs. 25-50 Essential Mental Demands: The job requires interpreting data, reading and writing 51-100% of the time. The job requires problem solving, organizing, planning and making decisions 25-50% of the time. Supervisory Responsibilities: None. Work Environment (inside/outside): The job is performed indoors in a confined area with exposure to smoke (e.g., cigarettes). Other Requirements: Obtain and maintain a gaming license through the Pueblo of Laguna's Gaming Control Board. Must comply with LDC and the Federal Government Bank Secrecy Act by acquiring and/or maintaining a Title 31 Certification. Must pass a pre-employment alcohol/drug screening. Varies

Concierge Agent Reports To: Lead Concierge Supervises: N/A Assists in the checking-in and out of the Hotel guest, taking reservation for the hotel, assisting the guest with any needs that they might have while staying at the resort. Key Responsibilities and Performance/Behaviors Ability Can explain and demonstrate Hospitality Behaviors and Performance Standards. Understands where to get the information needed to complete tasks to standard. Can explain and demonstrate technical skills used to complete tasks to standard. Can explain or demonstrate the behavioral values or standards needed to complete tasks to standard. Understands how to take ownership of problems and solve them when solutions may not be available. Can explain how to request help from others when needed to complete task or goal. Has complete knowledge and can tell others of IMGR&C products and services. Provide guests with directions or other venue information. Act upon all comments/complaints in a prompt, professional and friendly manner. Performance Performance meets expected end results and standards in Key Responsibilities and those listed on technical / operational SOP's and task lists. Responds to obstacles; finds new ways to reach desired end results. In absence of guidance, acts and takes charge to respond to guest or internal customer needs. Responds to change by quickly applying talent and skills in a positive way to succeed. Supports achievement of Quality Goal; “Do it right the first time.” Acts to protect and preserve property of IMGR&C. All areas, equipment and furnishings are kept exceptionally neat, clean and in good repair. Makes suggestions to improve performance. Behavior Behavior meets IMGR&C standards (Mission, Values, Hospitality Behaviors, Customer Recovery Skills). Approaches all activities with enthusiasm and encourages enthusiasm from others. Chooses a positive approach in all situations. Respects individuality of others; continues to communicate in order to work together. Speaks positively about guests, other team members and our business in all situations on and off property. Treats other with respect in all situations. Service Serves others. Identifies and can communicate needs of guests and others. Takes quick action to serve others in a way that meets/exceeds their needs. Identifies ways to improve individual or team's service to others. Provides service outside job responsibilities if needed to help resort succeed. Takes ownership of guest problem(s) until it is solved. Professionalism Meets IMGR&C Appearance standards. Professionally supports IMGR&C reputation and image in all situations, on and off property. Attendance Meets IMG&C policy for attendance. Informs supervisor of future absence as far in advance as possible. Communication Provides information others need to succeed, in time for them to use it. Shares with next shift the information needed for them to succeed. Listens to others without interruption; acts on their feedback when possible. Asks questions to better understand expectations of others. Reports all guest complaints and compliments to Supervisor or Manager. Reports all situations to Supervisor or Manager where resort grounds or equipment do not meet IMGR&C standards. Team Work Puts Success of team ahead of personal success. Helps other team members succeed without being asked. Takes action to resolve conflict between individuals. Helps other departments achieve success. Reports ideas to increase team success and guest satisfaction to Supervisor or Manager. Does whatever is necessary to help department and resort success. Contributes ideas that support progress and success at shift, team and departmental meetings. Essential Duties and Responsibilities include the following and are subject to change at management's discretion: Responsible for special needs of all guest in the Hotel; Making Key Cards for the hotel guest as needed; Knowledge of the Hotel and the surrounding area; Taking reservations for future Hotel guest as needed; A working knowledge of all packages that are being offered at the hotel; A working knowledge of basic computer systems; Responsible for knowing the special events and attractions of the surrounding area; Keep a clean work station at all times; Performs duties at maximum speed and efficiently when needed; Checks out the hotel guest as needed; Adheres to all regulatory, departmental, and casino Policies and Procedures and to the Casino Internal Control Structure; Performs other duties as assigned; Supervisory Responsibilities There are no supervisory responsibilities for this position. Education and/or Experience Requirements Meets IMGR&C Values that are reflected in the letters A-P-A-C-H-E, Accountability, Productivity, Acceptance, Communication, Hospitality, and Enthusiasm. Approaches all activities with enthusiasm and encourages enthusiasm from others. Chooses a positive approach in all situations. Treats others with respect in all situations. Works in collaboration with other Team Members to achieve event goals, exemplifies teamwork. High School Diploma or GED; at least one year experience in a customer service environment, excellent communication and computer skills. Individual must have a healthy and friendly attitude towards co-workers and guest. Physical Demands The physical demands described here are representative of those that must be met by a team member to successfully perform the essential duties of this position. While performing the duties of this position, the team member is frequently required to stand, walk, use hands, to finger, handle or feel, reach with hands and arms, stoop, kneel, crouch, or crawl, talk or hear. Must be able to use hand held communications devices. The team member must occasionally lift and/or move up to 50 pounds. The team member must be able to stand for several hours. Work Environment The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this position. The noise level in the work environment is loud. The team member will be exposed to a second-hand smoke-filled environment. The team member may be exposed to biohazardous fluids such as blood and other body fluids. The team member may be exposed to hostile environments with guest. May be subject to high stress environments.