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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Bellevue, WA | $168,777 | $81.14 |
| 2 | Palo Alto, CA | $160,723 | $77.27 |
| 3 | Burlington, MA | $160,585 | $77.20 |
| 4 | Downers Grove, IL | $155,593 | $74.80 |
| 5 | Edison, NJ | $151,213 | $72.70 |
| 6 | Washington, DC | $144,497 | $69.47 |
| 7 | La Crosse, WI | $144,292 | $69.37 |
| 8 | Houston, TX | $141,879 | $68.21 |
| 9 | Baltimore, MD | $141,583 | $68.07 |
| 10 | Reston, VA | $141,462 | $68.01 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Service Senior Manager | $166,508 | $80 | - |
| 2 | Customer Solutions Manager | $147,894 | $71 | - |
| 3 | Customer Satisfaction Manager | $143,451 | $69 | - |
| 4 | Customer Support Manager | $130,034 | $63 | - |
| 5 | Customer Service Team Manager | $121,831 | $59 | - |
| 6 | Customer Leader | $111,351 | $54 | 5 |
| 7 | Customer Relations Manager | $103,760 | $50 | - |
| 8 | Customer Account Manager | $90,341 | $43 | - |
| 9 | Manager Of Customer Service Department | $90,143 | $43 | - |
| 10 | Customer Care Manager | $73,167 | $35 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Intergraph | $131,241 | $63 | - |
| 2 | Qualtrics | $131,183 | $63 | - |
| 3 | Capgemini | $130,120 | $63 | 19 |
| 4 | Perficient | $128,063 | $62 | - |
| 5 | Sybase | $126,962 | $61 | - |
| 6 | TIBCO Software | $113,185 | $54 | - |
| 7 | Manhattan Associates | $108,977 | $52 | - |
| 8 | NTT Data International L.L.C. | $96,272 | $46 | 17 |
| 9 | Sogeti | $94,435 | $45 | - |
| 10 | Atos | $92,374 | $44 | 2 |
| 11 | Calliduscloud | $83,262 | $40 | - |
| 12 | Apex IT | $82,659 | $40 | - |
| 13 | Software AG | $80,187 | $39 | - |
| 14 | Weidenhammer | $79,860 | $38 | - |
| 15 | Fast Switch | $77,125 | $37 | - |
| 16 | Princeton Information | $77,123 | $37 | - |
| 17 | Openlink Financial | $75,371 | $36 | - |
| 18 | Model N | $74,001 | $36 | - |
| 19 | Oracle | $69,073 | $33 | 88 |
| 20 | Buzzient | $51,158 | $25 | - |