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Specialist jobs at Schaeffler

- 458 jobs
  • Specialist - Lean

    Schaeffler AG 4.3company rating

    Specialist job at Schaeffler

    Your Key Responsibilities * Realize development, implementation and optimization of manufacturing technology for production of new and existing Schaeffler products. * Initiate, drive, and coordinate the development, implementation, and optimization of manufacturing technologies for new and existing products by using statistical measures in terms of quality, efficiency, sustainability, and robustness. * Conduct process investigation to fine-tune equipment and process set-up considering product, material, tooling, and location. * Review new technology launches regarding product design/material feasibility, impact on cycle time, tool definition, and quality. * Support production to identify and solve production issues sustainably and initiate and conduct troubleshooting based on production data using statistical and digital measures. * Create required manufacturing process documentation including equipment/technology release documents and set-up instructions. * Apply commonly defined process and equipment standards and consider international and regionally defined manufacturing technology-related norms. * Develop and negotiate equipment and tool specifications with potential suppliers from the standard supplier portfolio including timing and investment, and specify validation requirements and validate production equipment, manufacturing technologies, and related tools. * Cooperate closely with Schaeffler Operations manufacturing technology networks, division, business division, and business unit manufacturing technology groups, and within the region while maintaining close collaboration with other central functions like Purchasing, IT, Maintenance, and Quality. Your Qualifications * Bachelor's degree in Engineering * External applicants must be authorized to work in the US without employment VISA or other sponsorship Your Benefits * Hiring Bonus: $500 after 90 days, $1000 after 180 days * 6% 401(k) company match * Explore more benefits at **************************
    $51k-85k yearly est. 60d+ ago
  • Customer Experience Specialist - Vehicle Delivery

    Carvana 4.1company rating

    Seven Mile, OH jobs

    We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and one of the four fastest companies to make the Fortune 500! Whether it's delivering happiness to customers on the driveway or getting involved in the local community, our Customer Advocates are leading the charge in reintroducing happiness into the car-buying process. Ready to join the 'Hauler-Life'? Check out more below: Shift Requirement: The hours for this position are from 11am - 9pm. We ask that team members be available to work 7 days a week. Days off will rotate between weekdays and weekend days. Location: This position will be based out of our Inspection Center in Trenton, OH, 45067. Base compensation of $20 per hour. Opportunity to increase hourly compensation by .50 cents every 3 months based on performance! You'll get to represent our dynamic brand in dynamic ways! From delivering memorable customer experiences in the field to helping run one of our Vending Machines (in some locations), our Customer Advocates provide a one-of-a-kind and seamless car-delivery experience to each and every customer. Competitive benefits that include medical, dental, vision, and matching 401k, along with other cool perks programs including student loan payments, discounts on vehicles, benefits for you pet(s), and much more! We're looking for enthusiastic, energetic, and self-motivated team players with at least 2 years of customer-facing experience to: Deliver vehicles straight to customers' doors with our custom car haulers (don't worry - a commercial license is not required to drive the hauler and you will receive ample training) Frequently load/unload vehicles onto the hauler (this part does require getting physical!) and regularly inspect the car-hauler to make sure the vehicle maintains safe to drive Complete customer paperwork and include thorough notes in our customer tracking system Consistently drive safe and maintain a clean driving record in accordance with Carvana's CMV Driver Qualification policy. * Candidates must have (or be able to obtain) a Notary in your local jurisdiction within the first 90 days of employment (process sponsored by Carvana). This process may involve satisfying state-specific requirements. For further details, candidates can review their local state notary requirements here: State Notary Requirements . * Candidates must be able to satisfy state-specific requirements related to access DMV/title and registration systems. * Illinois, Michigan, Louisiana, and Missouri employees must obtain a Chauffeur's license or any other state specialty license within the first two weeks of employment (process sponsored by Carvana). * California employees must obtain a Vehicle Verifier license within the first 90 days of employment (Process sponsored by Carvana) General qualifications and requirements Ability to perform physically demanding tasks like detailing vehicles and loading/unloading vehicles onto our haulers in indoor and outdoor conditions with occasional exposure to inclement/extreme weather (some markets may require deliveries to be made in the snow, while other markets require deliveries to be made in the summer heat) . Ability to walk/stand and sustain physical activity for extended periods of time (8+ hours) Must be able to read, write, speak and understand English Requires high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat Requires the grasping, carrying, lifting, pushing, and pulling of items of 50lbs. Frequent driving requires excellent visual acuity and manual dexterity. Reasonable accommodations may be granted to enable individuals with disabilities to perform the essential functions About Carvana At Carvana, we sell cars but we aren't car salesmen. Our promise is simple: we won't sell a car to a customer that we wouldn't sell to our own Mom. Period. Being a brand ambassador at Carvana means having a passion for our vision and having a motor that never quits when it comes to representing our brand and values. Our Market Operations team members work as a team to deliver awesome customer experiences in their markets, while also remaining agile enough to keep up with the ever-changing beat and cadence of your daily activities. Think you've got what it takes to join our team? Apply today! Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories. All applicants must pass a drug test and obtain a DOT Medical Card. Hiring is contingent on passing a complete background check. This roles is not eligible for visa sponsorship. Must be at least 21 years of age and possess a valid driver's license. Must be able to read, write, speak, and understand English."
    $20 hourly 14d ago
  • Customer Experience Specialist - Vehicle Delivery

    Carvana 4.1company rating

    Trenton, OH jobs

    We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and one of the four fastest companies to make the Fortune 500! Whether it's delivering happiness to customers on the driveway or getting involved in the local community, our Customer Advocates are leading the charge in reintroducing happiness into the car-buying process. Ready to join the 'Hauler-Life'? Check out more below: Shift Requirement: The hours for this position are from 11am - 9pm. We ask that team members be available to work 7 days a week. Days off will rotate between weekdays and weekend days. Location: This position will be based out of our Inspection Center in Trenton, OH, 45067. Base compensation of $20 per hour. Opportunity to increase hourly compensation by .50 cents every 3 months based on performance! You'll get to represent our dynamic brand in dynamic ways! From delivering memorable customer experiences in the field to helping run one of our Vending Machines (in some locations), our Customer Advocates provide a one-of-a-kind and seamless car-delivery experience to each and every customer. Competitive benefits that include medical, dental, vision, and matching 401k, along with other cool perks programs including student loan payments, discounts on vehicles, benefits for you pet(s), and much more! We're looking for enthusiastic, energetic, and self-motivated team players with at least 2 years of customer-facing experience to: Deliver vehicles straight to customers' doors with our custom car haulers (don't worry - a commercial license is not required to drive the hauler and you will receive ample training) Frequently load/unload vehicles onto the hauler (this part does require getting physical!) and regularly inspect the car-hauler to make sure the vehicle maintains safe to drive Complete customer paperwork and include thorough notes in our customer tracking system Consistently drive safe and maintain a clean driving record in accordance with Carvana's CMV Driver Qualification policy. * Candidates must have (or be able to obtain) a Notary in your local jurisdiction within the first 90 days of employment (process sponsored by Carvana). This process may involve satisfying state-specific requirements. For further details, candidates can review their local state notary requirements here: State Notary Requirements . * Candidates must be able to satisfy state-specific requirements related to access DMV/title and registration systems. * Illinois, Michigan, Louisiana, and Missouri employees must obtain a Chauffeur's license or any other state specialty license within the first two weeks of employment (process sponsored by Carvana). * California employees must obtain a Vehicle Verifier license within the first 90 days of employment (Process sponsored by Carvana) General qualifications and requirements Ability to perform physically demanding tasks like detailing vehicles and loading/unloading vehicles onto our haulers in indoor and outdoor conditions with occasional exposure to inclement/extreme weather (some markets may require deliveries to be made in the snow, while other markets require deliveries to be made in the summer heat) . Ability to walk/stand and sustain physical activity for extended periods of time (8+ hours) Must be able to read, write, speak and understand English Requires high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat Requires the grasping, carrying, lifting, pushing, and pulling of items of 50lbs. Frequent driving requires excellent visual acuity and manual dexterity. Reasonable accommodations may be granted to enable individuals with disabilities to perform the essential functions About Carvana At Carvana, we sell cars but we aren't car salesmen. Our promise is simple: we won't sell a car to a customer that we wouldn't sell to our own Mom. Period. Being a brand ambassador at Carvana means having a passion for our vision and having a motor that never quits when it comes to representing our brand and values. Our Market Operations team members work as a team to deliver awesome customer experiences in their markets, while also remaining agile enough to keep up with the ever-changing beat and cadence of your daily activities. Think you've got what it takes to join our team? Apply today! Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories. All applicants must pass a drug test and obtain a DOT Medical Card. Hiring is contingent on passing a complete background check. This roles is not eligible for visa sponsorship. Must be at least 21 years of age and possess a valid driver's license. Must be able to read, write, speak, and understand English."
    $20 hourly 14d ago
  • Customer Experience Specialist - Vehicle Delivery

    Carvana 4.1company rating

    Gratis, OH jobs

    We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and one of the four fastest companies to make the Fortune 500! Whether it's delivering happiness to customers on the driveway or getting involved in the local community, our Customer Advocates are leading the charge in reintroducing happiness into the car-buying process. Ready to join the 'Hauler-Life'? Check out more below: Shift Requirement: The hours for this position are from 11am - 9pm. We ask that team members be available to work 7 days a week. Days off will rotate between weekdays and weekend days. Location: This position will be based out of our Inspection Center in Trenton, OH, 45067. Base compensation of $20 per hour. Opportunity to increase hourly compensation by .50 cents every 3 months based on performance! You'll get to represent our dynamic brand in dynamic ways! From delivering memorable customer experiences in the field to helping run one of our Vending Machines (in some locations), our Customer Advocates provide a one-of-a-kind and seamless car-delivery experience to each and every customer. Competitive benefits that include medical, dental, vision, and matching 401k, along with other cool perks programs including student loan payments, discounts on vehicles, benefits for you pet(s), and much more! We're looking for enthusiastic, energetic, and self-motivated team players with at least 2 years of customer-facing experience to: Deliver vehicles straight to customers' doors with our custom car haulers (don't worry - a commercial license is not required to drive the hauler and you will receive ample training) Frequently load/unload vehicles onto the hauler (this part does require getting physical!) and regularly inspect the car-hauler to make sure the vehicle maintains safe to drive Complete customer paperwork and include thorough notes in our customer tracking system Consistently drive safe and maintain a clean driving record in accordance with Carvana's CMV Driver Qualification policy. * Candidates must have (or be able to obtain) a Notary in your local jurisdiction within the first 90 days of employment (process sponsored by Carvana). This process may involve satisfying state-specific requirements. For further details, candidates can review their local state notary requirements here: State Notary Requirements . * Candidates must be able to satisfy state-specific requirements related to access DMV/title and registration systems. * Illinois, Michigan, Louisiana, and Missouri employees must obtain a Chauffeur's license or any other state specialty license within the first two weeks of employment (process sponsored by Carvana). * California employees must obtain a Vehicle Verifier license within the first 90 days of employment (Process sponsored by Carvana) General qualifications and requirements Ability to perform physically demanding tasks like detailing vehicles and loading/unloading vehicles onto our haulers in indoor and outdoor conditions with occasional exposure to inclement/extreme weather (some markets may require deliveries to be made in the snow, while other markets require deliveries to be made in the summer heat) . Ability to walk/stand and sustain physical activity for extended periods of time (8+ hours) Must be able to read, write, speak and understand English Requires high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat Requires the grasping, carrying, lifting, pushing, and pulling of items of 50lbs. Frequent driving requires excellent visual acuity and manual dexterity. Reasonable accommodations may be granted to enable individuals with disabilities to perform the essential functions About Carvana At Carvana, we sell cars but we aren't car salesmen. Our promise is simple: we won't sell a car to a customer that we wouldn't sell to our own Mom. Period. Being a brand ambassador at Carvana means having a passion for our vision and having a motor that never quits when it comes to representing our brand and values. Our Market Operations team members work as a team to deliver awesome customer experiences in their markets, while also remaining agile enough to keep up with the ever-changing beat and cadence of your daily activities. Think you've got what it takes to join our team? Apply today! Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories. All applicants must pass a drug test and obtain a DOT Medical Card. Hiring is contingent on passing a complete background check. This roles is not eligible for visa sponsorship. Must be at least 21 years of age and possess a valid driver's license. Must be able to read, write, speak, and understand English."
    $20 hourly 14d ago
  • Customer Experience Specialist - Vehicle Delivery

    Carvana 4.1company rating

    Clio, MI jobs

    We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and one of the four fastest companies to make the Fortune 500! Whether it's delivering happiness to customers on the driveway or getting involved in the local community, our Customer Advocates are leading the charge in reintroducing happiness into the car-buying process. Ready to join the 'Hauler-Life'? Shift Requirement: The hours for this position are from 7am - 5pm, 9am - 7pm or 11am - 9pm. We ask that team members be available to work 7 days a week. Days off will rotate between weekdays and weekend days. Unlock Your Earning Potential! We offer a competitive starting hourly rate of $17/hr with significant growth opportunities based on performance. You can boost your earnings within a short timeframe: Pay Range: $17-$19 hourly Starting Pay: $17/hr At 3 Months: $17.50/hr At 6 Months: $18/hr In your first year, you can progress from $17/hr to $19/hr through our performance-based Careers Not Jobs program, which provides four merit opportunities annually. As part of this program, eligible team members can enjoy an additional $0.50 increase in their pay every 90 days. And that's not all! Market Operations may offer other performance-based incentive programs specific to your location, potentially unlocking even greater earnings. Benefits + Perks: We continually invest in our team members' success because when our team members grow, we grow. Here is how we invest in you: Compensation: Competitive, Performance-Based Compensation PLUS 401(k) with Carvana match, opportunity for overtime during busy seasons Fast Track Advancement Opportunities: Stellar performers achieve higher pay rates sooner based on performance. Hard work and stellar performance won't go unnoticed. Health & Wellness: 100% Company Paid Healthcare Premiums plus Dental + Vision benefits. Wellness program to support mental, physical and financial health. We know pets are family too! Benefit from our pet care savings program to keep your furry friends healthy and happy. Time Off & Work-Life Balance: Generous paid time off (13 days for the first year, increases to 20 days thereafter) Education Support: We support you depending on where you are at in your education journey - if you are looking to pursue a bachelor's degree, we offer tuition reimbursement. And if you already have your bachelors degree we have a student loan repayment program! Equity: Carvana Shares is something that we grant to our team members on an annual basis where you get to be an 'owner' in the company. We also offer an Employee Stock Purchase Plan discount! Professional Development: Extensive internal growth and professional development opportunities And more! About the Role: We're looking for enthusiastic, energetic, and self-motivated team players with at least 2 years of customer-facing experience to: Deliver vehicles straight to customers' doors with our custom car haulers (don't worry - a commercial license is not required to drive the hauler and you will receive ample training) Frequently load/unload vehicles onto the hauler (this part does require getting physical!) and regularly inspect the car-hauler to make sure the vehicle maintains safe to drive Complete customer paperwork and include thorough notes in our customer tracking system Consistently drive safe and maintain a clean driving record in accordance with Carvana's CMV Driver Qualification policy. * Candidates must have (or be able to obtain) a Notary in your local jurisdiction within the first 90 days of employment (process sponsored by Carvana). This process may involve satisfying state-specific requirements. For further details, candidates can review their local state notary requirements here: State Notary Requirements . * Candidates must be able to satisfy state-specific requirements related to access DMV/title and registration systems. * Illinois, Michigan, Louisiana, and Missouri employees must obtain a Chauffeur's license or any other state specialty license within the first two weeks of employment (process sponsored by Carvana). * California employees must obtain a Vehicle Verifier license within the first 90 days of employment (Process sponsored by Carvana). General qualifications and requirements Ability to perform physically demanding tasks like detailing vehicles and loading/unloading vehicles onto our haulers in indoor and outdoor conditions with occasional exposure to inclement/extreme weather (some markets may require deliveries to be made in the snow, while other markets require deliveries to be made in the summer heat) . Ability to walk/stand and sustain physical activity for extended periods of time (8+ hours) Must be able to read, write, speak and understand English Requires high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat Requires the grasping, carrying, lifting, pushing, and pulling of items of 50lbs. Frequent driving requires excellent visual acuity and manual dexterity. Reasonable accommodations may be granted to enable individuals with disabilities to perform the essential functions Legal stuff This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories. All applicants must pass a drug test and obtain a DOT Medical Card. This role is not eligible for visa sponsorship. Must be at least 21 years of age and possess a valid driver's license. Must be able to read, write, speak, and understand English."
    $17-19 hourly 12d ago
  • Paint Correction Specialist

    Dent Wizard International 4.6company rating

    Pittsburgh, PA jobs

    *For a quick application text APPLY1 to 82174* *About Dent Wizard* Dent Wizard is the nation's undisputed leader in automotive reconditioning services and vehicle protection products - and our success is the result of the great people who serve our customers. We're stable, growing and have a strong business model, with opportunities in 43 states, 2.5 million vehicles repaired every year and more than 3,000 highly skilled employees. Help us reach new heights and receive the respect, rewards and recognition you deserve. *Paint Correction Specialist* Commission-based uncapped earning potential. First year earning potential: $45,000-$60,000 Long-term earning potential: $60,000-$110,000+ This position is 100% commission based. Actual earnings will vary based on individual performance. Do you like working with customers and being on the move? Are you interested in learning innovative paint techniques that drive value? Our Paint Defect Correction process represents our commitment to excellence, innovation, and customer satisfaction in automotive paintwork perfection. Through our comprehensive training and advanced techniques, we strive to deliver unparalleled service quality. Join our growing team as a Paint Correction Specialist start a rewarding career with uncapped earning potential! *Job Summary:* As a Paint Correction Specialist, you will be responsible for identifying and rectifying imperfections in automotive paintwork, such as scratches, swirl marks, oxidation, and other blemishes. Using Dent Wizard's proprietary techniques and tools, including our Paint Defect Correction Kit, you will ensure vehicles achieve a flawless finish that meets our high standards of quality and customer satisfaction. *What you'll do:* * Travel to customers to conduct thorough assessments to identify paintwork imperfections and determine the most effective correction techniques. * Perform detailed paint defect correction using machine sanding, buffing, and various paint application methods to achieve a flawless finish. * Master the use of Dent Wizard's unique tools and techniques, including UV Clear application, to enhance paintwork appearance and durability. * Complete touch-up repairs with precision, employing a variety of application methods for different types of damage. * Educate customers on the paint correction process, setting realistic expectations for outcomes. * Ensure all services are completed efficiently, achieving same-day turnaround times to minimize vehicle downtime. * Contribute to route building efforts by maintaining high productivity and quality standards, aiming for 8-10 units per day. *What we're looking for:* * Proven experience in automotive paintwork, detailing, or a related field. * Strong understanding of paint correction techniques and tools. * Excellent manual dexterity and attention to detail. * Ability to work independently and manage time effectively. * Strong communication skills, with the ability to educate and inform customers. * Commitment to ongoing training and skill development. What We Offer: * *Unlimited, uncapped earning potential - *the harder you work, the more you can make * *Excellent benefits - *medical, dental, vision, 401(k), paid vacation, and more * *Awesome perks - *tools and supplies, company vehicle, gas card, mobile phone, and more * *Independence - *manage your day without micromanagement * *Supportive team - *work with a fun, dynamic crew that's got your back * *Ongoing training - *including color matching systems and certifications with PPG, BASF, and more * *Clear career path - *five levels from Senior Tech to World-Class Tech, with bonuses and recognition at every step All candidates selected for offer will undergo post-offer, pre-employment screening appropriate to the role. This may include, but is not limited to, a physical examination, vision assessment, background check, and drug screening. Any such screening will be appropriate for the role, the same for all employees entering the same job category, and conducted in accordance with applicable laws and regulations. * * The compensation offered for this position will depend on qualifications, experience, and geographic location. The starting compensation is expected to be: $50,000-$150,000/year We offer a competitive & comprehensive benefit package including: paid time off, medical, dental, vision, and 401k match (50% on the dollar up to 7% of employee contribution). For more information on our benefit offerings, please visit our Dealer Tire Family of Companies [Benefits Highlights Booklet]( *EOE Statement: *Dent Wizard is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability (in compliance with the Americans with Disabilities Act*), or any other legally protected status, with respect to employment opportunities. *ADA Disclosure: Any candidate who feels that they may need an accommodation to complete this application, or any portions of same, based on the impact of a disability should contact Dent Wizard's Human Resources Department to discuss your specific needs. Please feel free to contact us at ...@dentwizard.com.
    $60k-110k yearly 6d ago
  • AdTech Client Specialist

    Urban Science 4.6company rating

    Franklin, TN jobs

    We are Automotive Business Scientists. We empower our clients to turn overwhelming industry data into discovery, action and measured success. We are unique market leaders because we find and examine possibilities through the clarity of a scientific lens. To solve the toughest client challenges, we need curious, creative and dedicated people to join our team. We search out individuals who align with our core values and who adhere to the highest standards of integrity and ethics in everything they do. Our company is filled with the brightest minds and the biggest hearts at every level. We recognize that personal success takes on many different forms of the course of our lives - both professional and personally - so we provide a myriad of benefits and programs focused on Wellbeing, Growth, Community and Recognition. One size does not fit all, so we encourage every Urban Scientist to discover their own formula for success. If this sounds like the kind of company you would like to work with, Apply Now! POSITION OVERVIEW With the success of our revolutionary suite of Media Performance solutions that takes the guesswork out of planning, deploying, and optimizing automotive media, we are looking for a Client Specialist to help support our growth within the agency and ad-tech community. This role has current Hybrid Workplace flexibility, and candidates must be available to work in-person two to three days per week at an Urban Science office location. We are headquartered in Detroit, MI and additionally have flexibility to consider candidates local to Atlanta, Dallas (Plano), or Nashville (Franklin). URBAN SCIENCE DOES NOT AND WILL NOT PROVIDE IMMIGRATION RELATED SPONSORSHIP FOR THIS ROLE, NOW OR IN THE FUTURE. Essential Duties and Responsibilities * AdTech team operational and client account support. * Process and analyze usage reports from platform, agency and OEM contracts. * Support the development of a reporting repository for Media Performance projects. * Maintain Media Performance project data at the Solution, Platform, Brand, and Segment levels. * Coordinate with internal teams to ensure services are activated and running smoothly. * Act as main point of contact for questions or concerns from active clients and users. * Support Senior Engagement Managers and Head of Sales on day-to-day client needs, such as research. * Coordinate with internal teams to ensure services are activated and running smoothly. Qualifications - Education and Experience To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, abilities, and competencies required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Required: * Data Savvy: Requires a broad understanding of real-time analytics, and experience working with data to provide clear and insightful recommendations * Data management skills (SQL or Access is nice to have) Requires demonstrated knowledge of excel, ability to do pivot tables, macros, etc. * MS Office: Requires solid knowledge of MS Excel, Word, PowerPoint, Teams, and Outlook * Thought Leadership: Requires ability to apply Urban Science methodologies and new ideas to the client's mission critical problems to help them drive business * Experience being a process creator/innovator * Ability to ask relevant, thoughtful questions, take initiative, critical thinker * Communication skills: Strong written and verbal skill set required. Ability to communicate concisely and coordinate effectively with various levels of leadership, and across various teams/offices * Presentation skills: Ability to conduct professional presentations with various levels of leadership * Analytical Thinking: Requires the ability to understand a situation by breaking it apart into smaller pieces, and/or tracing the implications of a situation in a step-by-step causal way * Initiative: Requires the drive to go above and beyond to improve or enhance job results. Ability to work independently in assigned space * Time Management: Requires strong capability to prioritize competing demands, manage multiple concurrent tasks and run meetings on schedule * Project Management: Project management skills, including the ability to estimate work efforts, define work plans, monitor progress and report schedule variances and scope changes. Responsible and accountable to meet deadlines and deliver work as needed. Preferred: * Campaign analytics background * Account management background * Digital automotive marketing experience * Accounting, billing and reporting knowledge * Automotive media, Insertion Order, product/service usage reporting EDUCATION and/or EXPERIENCE: * Bachelor's degree in business, Marketing, etc. required; other degrees considered with demonstrated ability to apply advanced skill in quantitative analysis. * Minimum of 3 years related work experience required * Digital marketing/agency experience required WORK ENVIRONMENTThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This description is intended to describe the type and level of work being performed by a person assigned to this position. It is NOT an exhaustive list of all duties and responsibilities required by a person so classified. The job may require additional hours beyond a traditional 40-hour workweek.
    $45k-63k yearly est. Auto-Apply 20d ago
  • AdTech Client Specialist

    Urban Science 4.6company rating

    Plano, TX jobs

    We are Automotive Business Scientists. We empower our clients to turn overwhelming industry data into discovery, action and measured success. We are unique market leaders because we find and examine possibilities through the clarity of a scientific lens. To solve the toughest client challenges, we need curious, creative and dedicated people to join our team. We search out individuals who align with our core values and who adhere to the highest standards of integrity and ethics in everything they do. Our company is filled with the brightest minds and the biggest hearts at every level. We recognize that personal success takes on many different forms of the course of our lives - both professional and personally - so we provide a myriad of benefits and programs focused on Wellbeing, Growth, Community and Recognition. One size does not fit all, so we encourage every Urban Scientist to discover their own formula for success. If this sounds like the kind of company you would like to work with, Apply Now! POSITION OVERVIEW With the success of our revolutionary suite of Media Performance solutions that takes the guesswork out of planning, deploying, and optimizing automotive media, we are looking for a Client Specialist to help support our growth within the agency and ad-tech community. This role has current Hybrid Workplace flexibility, and candidates must be available to work in-person two to three days per week at an Urban Science office location. We are headquartered in Detroit, MI and additionally have flexibility to consider candidates local to Atlanta, Dallas (Plano), or Nashville (Franklin). URBAN SCIENCE DOES NOT AND WILL NOT PROVIDE IMMIGRATION RELATED SPONSORSHIP FOR THIS ROLE, NOW OR IN THE FUTURE. Essential Duties and Responsibilities * AdTech team operational and client account support. * Process and analyze usage reports from platform, agency and OEM contracts. * Support the development of a reporting repository for Media Performance projects. * Maintain Media Performance project data at the Solution, Platform, Brand, and Segment levels. * Coordinate with internal teams to ensure services are activated and running smoothly. * Act as main point of contact for questions or concerns from active clients and users. * Support Senior Engagement Managers and Head of Sales on day-to-day client needs, such as research. * Coordinate with internal teams to ensure services are activated and running smoothly. Qualifications - Education and Experience To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, abilities, and competencies required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Required: * Data Savvy: Requires a broad understanding of real-time analytics, and experience working with data to provide clear and insightful recommendations * Data management skills (SQL or Access is nice to have) Requires demonstrated knowledge of excel, ability to do pivot tables, macros, etc. * MS Office: Requires solid knowledge of MS Excel, Word, PowerPoint, Teams, and Outlook * Thought Leadership: Requires ability to apply Urban Science methodologies and new ideas to the client's mission critical problems to help them drive business * Experience being a process creator/innovator * Ability to ask relevant, thoughtful questions, take initiative, critical thinker * Communication skills: Strong written and verbal skill set required. Ability to communicate concisely and coordinate effectively with various levels of leadership, and across various teams/offices * Presentation skills: Ability to conduct professional presentations with various levels of leadership * Analytical Thinking: Requires the ability to understand a situation by breaking it apart into smaller pieces, and/or tracing the implications of a situation in a step-by-step causal way * Initiative: Requires the drive to go above and beyond to improve or enhance job results. Ability to work independently in assigned space * Time Management: Requires strong capability to prioritize competing demands, manage multiple concurrent tasks and run meetings on schedule * Project Management: Project management skills, including the ability to estimate work efforts, define work plans, monitor progress and report schedule variances and scope changes. Responsible and accountable to meet deadlines and deliver work as needed. Preferred: * Campaign analytics background * Account management background * Digital automotive marketing experience * Accounting, billing and reporting knowledge * Automotive media, Insertion Order, product/service usage reporting EDUCATION and/or EXPERIENCE: * Bachelor's degree in business, Marketing, etc. required; other degrees considered with demonstrated ability to apply advanced skill in quantitative analysis. * Minimum of 3 years related work experience required * Digital marketing/agency experience required WORK ENVIRONMENTThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This description is intended to describe the type and level of work being performed by a person assigned to this position. It is NOT an exhaustive list of all duties and responsibilities required by a person so classified. The job may require additional hours beyond a traditional 40-hour workweek.
    $53k-73k yearly est. Auto-Apply 20d ago
  • AdTech Client Specialist

    Urban Science 4.6company rating

    Detroit, MI jobs

    We are Automotive Business Scientists. We empower our clients to turn overwhelming industry data into discovery, action and measured success. We are unique market leaders because we find and examine possibilities through the clarity of a scientific lens. To solve the toughest client challenges, we need curious, creative and dedicated people to join our team. We search out individuals who align with our core values and who adhere to the highest standards of integrity and ethics in everything they do. Our company is filled with the brightest minds and the biggest hearts at every level. We recognize that personal success takes on many different forms of the course of our lives - both professional and personally - so we provide a myriad of benefits and programs focused on Wellbeing, Growth, Community and Recognition. One size does not fit all, so we encourage every Urban Scientist to discover their own formula for success. If this sounds like the kind of company you would like to work with, Apply Now! POSITION OVERVIEW With the success of our revolutionary suite of Media Performance solutions that takes the guesswork out of planning, deploying, and optimizing automotive media, we are looking for a Client Specialist to help support our growth within the agency and ad-tech community. This role has current Hybrid Workplace flexibility, and candidates must be available to work in-person two to three days per week at an Urban Science office location. We are headquartered in Detroit, MI and additionally have flexibility to consider candidates local to Atlanta, Dallas (Plano), or Nashville (Franklin). URBAN SCIENCE DOES NOT AND WILL NOT PROVIDE IMMIGRATION RELATED SPONSORSHIP FOR THIS ROLE, NOW OR IN THE FUTURE. Essential Duties and Responsibilities * AdTech team operational and client account support. * Process and analyze usage reports from platform, agency and OEM contracts. * Support the development of a reporting repository for Media Performance projects. * Maintain Media Performance project data at the Solution, Platform, Brand, and Segment levels. * Coordinate with internal teams to ensure services are activated and running smoothly. * Act as main point of contact for questions or concerns from active clients and users. * Support Senior Engagement Managers and Head of Sales on day-to-day client needs, such as research. * Coordinate with internal teams to ensure services are activated and running smoothly. Qualifications - Education and Experience To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, abilities, and competencies required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Required: * Data Savvy: Requires a broad understanding of real-time analytics, and experience working with data to provide clear and insightful recommendations * Data management skills (SQL or Access is nice to have) Requires demonstrated knowledge of excel, ability to do pivot tables, macros, etc. * MS Office: Requires solid knowledge of MS Excel, Word, PowerPoint, Teams, and Outlook * Thought Leadership: Requires ability to apply Urban Science methodologies and new ideas to the client's mission critical problems to help them drive business * Experience being a process creator/innovator * Ability to ask relevant, thoughtful questions, take initiative, critical thinker * Communication skills: Strong written and verbal skill set required. Ability to communicate concisely and coordinate effectively with various levels of leadership, and across various teams/offices * Presentation skills: Ability to conduct professional presentations with various levels of leadership * Analytical Thinking: Requires the ability to understand a situation by breaking it apart into smaller pieces, and/or tracing the implications of a situation in a step-by-step causal way * Initiative: Requires the drive to go above and beyond to improve or enhance job results. Ability to work independently in assigned space * Time Management: Requires strong capability to prioritize competing demands, manage multiple concurrent tasks and run meetings on schedule * Project Management: Project management skills, including the ability to estimate work efforts, define work plans, monitor progress and report schedule variances and scope changes. Responsible and accountable to meet deadlines and deliver work as needed. Preferred: * Campaign analytics background * Account management background * Digital automotive marketing experience * Accounting, billing and reporting knowledge * Automotive media, Insertion Order, product/service usage reporting EDUCATION and/or EXPERIENCE: * Bachelor's degree in business, Marketing, etc. required; other degrees considered with demonstrated ability to apply advanced skill in quantitative analysis. * Minimum of 3 years related work experience required * Digital marketing/agency experience required WORK ENVIRONMENTThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This description is intended to describe the type and level of work being performed by a person assigned to this position. It is NOT an exhaustive list of all duties and responsibilities required by a person so classified. The job may require additional hours beyond a traditional 40-hour workweek.
    $43k-61k yearly est. Auto-Apply 20d ago
  • Client Onboarding Specialist

    700 Credit 4.0company rating

    Southfield, MI jobs

    700Credit - Client Onboarding Specialist About 700Credit 700Credit is the industry leader in providing cutting-edge credit and compliance solutions to the automotive sector. As the largest provider in the field, we are passionate about innovation, growth, and delivering the best for our clients. 700Credit is the largest provider of credit and compliance solutions to the automotive industry today. 700Credit is a dynamic, exciting place to work. We hire exceptional people and every one of them is empowered to think independently, to take the initiative as an employee and to be innovative. We offer an excellent compensation/benefit package. Summary 700Credit is looking for a reliable Client Onboarding Specialist to join the team in Southfield, MI. As a Client Onboarding Specialist, you will be responsible for ensuring that the company and its clients are in compliance with our vendor partners' requirements. The Client Onboarding Coordinator also helps onboard new customers, handles phone calls from customers and consumers, and handles customer case tracking. This role is essential to the continued success of 700Credit and will have a direct impact on achieving company goals. Responsibilities Execute Seamless Client Onboarding: Collaborate with internal support personnel to coordinate and execute all aspects of new customer onboarding, ensuring a smooth and professional experience. Ensure Vendor Compliance: Maintain a deep understanding of vendor partner requirements to ensure full compliance with onboarding standards and contractual obligations. Facilitate Contract and Documentation Collection: Work closely with the sales team and new clients to gather necessary contracts, forms, and supporting documentation to initiate services efficiently. Maintain Customer Data Integrity: Set up new customers in internal systems accurately, including the entry and ongoing maintenance of product and pricing information. Support Compliance and Audit Readiness: Assist existing customers with ongoing compliance activities, including document management and preparation for vendor audits. Provide Responsive Customer Service: Collaborate with the customer support team to handle inbound service inquiries, ensuring timely and effective resolution of client issues. Requirements Experience, Skills, and Knowledge 2+ years of experience in customer support, sales support, mortgage processing, or similar position strongly preferred Highly organized and high attention to detail Excellent communication and customer service skills Highly accountable, flexible, and effective under pressure in a fast-paced environment. Proven ability to multitask Effective problem-solving skills Strong ability to work well in a team environment Proficiency in Microsoft Office suite Salesforce CRM experience a plus
    $45k-72k yearly est. 60d+ ago
  • Call Center Support Specialist

    Tire Discounters 3.1company rating

    Cincinnati, OH jobs

    Ready to step behind the wheel to develop and execute marketing plans for one of the most innovative and high-growth companies in the US, in one of the most innovative industries, Automotive Service! Since our founder, Chip Wood, opened the doors to the first Tire Discounters over 45 years ago, we have been raising the bar in the tire and automotive service business. As the country's largest family-owned and operated automotive service provider, we've separated ourselves by treating customers and their cars with care and respect while focusing on transparency in pricing and providing the highest level of service. Now, with new products and services needed to maintain modern vehicles, Tire Discounters and its many other brands like Chip's Auto Glass and Butler Tires and Wheels are growing and expanding like wildfire. Over 2000 strong, our team members are the best in the business and are actual employers of choice. We separate ourselves by providing a variety of career paths, industry-leading training and development programs, clear advancement tracks, comprehensive benefit plans, and more! Call Center Support Specialist responsibilities include Responding to customer queries in a timely and accurate way via phone, email, or chat, identifying customer needs, and helping customers use specific POS features. The employee will maintain and create tickets for all calls and will be held accountable for maintaining SLAs set by management. This employee is at the front lines of support and will be required to investigate solutions to all issues that come through the support desk. ESSENTIAL FUNCTIONS: * Monitor and document Service Desk tickets and respond to user requests and incidents as received in Service Desk in a timely, effective manner according to SLAs set by management. * Be well organized and create dialogue with users to ensure users understand the progress of ticket resolution. * Have a courteous, professional approach and attitude to work with all levels of management and personnel. * Educate customers on policies and procedures. * Investigate and coordinate resolution to user concerns. Provided IT relationship management support for all IT & customers. * Identifies trends by tracking events and patterns of recurring problems and escalate to tier 3 or management to assist in identifying root causes and mitigate future issues surrounding the same structural problems. * Serve as a point of contact and assist different groups in hands-on work, including but not limited to Network, various workstation and site-specific projects, telecommunications, server teams, and security teams. * Support includes but is not limited to POS, and basic troubleshooting of IT-related equipment. CUSTOMER SERVICE: * Strong phone skills * Strong Customer service skills * Multitask between assisting stores and corporate office users. * Create and update KB articles. * Ensure all customer follow-ups are completed in a timely manner. KNOWLEDGE, SKILLS, AND ABILITIES: * Excellent listening, written, and verbal communication skills. * Ability to problem-solve in a fast-paced environment with a solution-focused attitude. * Flexible in shift assignments and work environment * Ability to follow up on tasks to completion with minimal supervision required. * Proficiency in standard software programs. EDUCATION AND WORK EXPERIENCE: * At least 1 year of experience in a Call Center or Help Desk environment. * At least 1 year of troubleshooting IT-related issues. * Automotive knowledge a plus * General understanding of office and retail operations. PHYSICAL DEMANDS: * Operates in both an office setting and within our retail operations. * Routinely uses standard office equipment such as computers and phones. * Walking, standing, sitting, listening, and talking on a wide variety and continual basis. * Required to stand, walk, use hands and fingers, handle and feel, lift/carry up to 25 pounds, and reach with hands and arms. ADDITIONAL REQUIREMENTS: * Must be authorized to work in the USA
    $30k-36k yearly est. 29d ago
  • Associate Specialist, Vending Machine Services

    Carvana 4.1company rating

    Philadelphia, PA jobs

    At Carvana, we're changing the way people buy and sell cars. With an ambitious vision and a fundamentally different approach designed to be fun, fast, and fair, Carvana became the fastest-growing automotive retailer in history. We expanded nationally, went public on the New York Stock Exchange, sold our 1 millionth car, and reached the Fortune 500, all in just eight years. Today, with 4 million retail customers and counting, Carvana is both the fastest-growing and the most profitable public automotive retailer, and we're just getting started. We continue to raise the bar for our customers as we tackle the enormous opportunity still ahead in the largest consumer vertical. Working here means being part of a team that embraces change, celebrates creative problem solving, and always strives to be better. At Carvana, you'll have the opportunity to take on meaningful challenges, learn quickly, and help shape the future of automotive retail. If you're driven to grow and make an impact as part of a collaborative team, you'll fit right in. Learn more about what it's like to work here from the people that already do. THIS ROLE HAS UP TO 60% TRAVEL About the team and position We need to be super approachable and always willing to go above and beyond to help our Carvana family. It could be as simple as connecting their monitor to as complicated as tuning their flux capacitor to precisely 1.21 gigawatts! We expect smart people who are doers with bright ideas, willing to put their game-face on, take on new challenges, and juggle many assignments at once. "Where hardware meets software," our new Car Vending Machine Support Specialist will bridge the gap between Tech Support, Industrial Solutions, and Software Engineering. We're looking for someone with an interest in mechanics and robotics who also happens to dig programming and scripting. You will be involved in the full customer experience of vending a car and have the longest job title of anyone you know. Internal candidates with vending machine experience are strongly preferred. What you'll be doing Support our External Customer Advocates with automation technology issues that arise within our vending machines by handling live phone and Slack support for potential support tickets in an effort to provide rapid resolution While not handling live phone support calls, help complete outstanding support feature requests in the queue Document and provide feedback on problematic trends and patterns associated with support Provide assistance with weekend troubleshooting Gain OSHA 10 certification (If required) Up to 50-75% of time spent on travel to vending machine, and inspection center locations Assist with events at our Vending Machine locations Provide remote and in field support to our Photo Dome sites. Building familiarity with all the behind the scenes systems and components of the Car Vending process Assist with on site maintenance of automated system components. Other duties as assigned. What you should have Must be able to travel by air within the United States. MacGyver-esque (yep, it's a word) mentality when approaching problems Crazy good technical troubleshooting skills Fantastic communication skills. Read it again...we're serious. Knowledge of how to use a ticketing system and how to document procedures No fear of hand tools Understanding of mechanical systems (perhaps you've worked on a car before?) Know what Ohm's law is Self motivating with excellent time management skills Comfort with one-on-one interactions and training CompTIA A+ certification is a plus! OSHA 10 is a plus! Strong desire to learn and build familiarity with new and existing systems What we'll offer in return Full-Time Salary Position with a competitive salary Medical, Dental, and Vision benefits 401K with company match A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more A great wellness program to keep you healthy and happy both physically and mentally Access to opportunities to expand your skill set and share your knowledge with others across the organization A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development A seat in one of the fastest-growing companies in the country Other requirements To be able to do your job at Carvana, there are some basic requirements we want to share with you. Must be able to read, write, speak, and understand English. Must be able to lift up to 70 pounds independently; majority of lifting from knee to shoulder heights; other lifting required from various levels. Must be able to carry and transport up to 70 pounds up to 20 feet. Requires excellent visual acuity and manual dexterity. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. Legal stuff Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship. Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories. Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
    $28k-34k yearly est. Auto-Apply 60d+ ago
  • Automotive Merchandising Specialist

    The Faulkner Automotive Group 3.8company rating

    Mechanicsburg, PA jobs

    The Faulkner Automotive Group is looking for an enthusiastic, self-motivated Automotive Merchandising Specialist to join our team! Faulkner is a place you can establish a career and grow with the organization. We provide training to all our employees and offer continued growth opportunities for those that have excellent talent, energy, and ambition to succeed. Faulkner has won a combined 60+ Best Places to Work Awards. Automotive Merchandising Specialist Benefits, include: Top-tier benefits: Medical, Dental and Vision 401k with company match Paid time off & paid holidays Employee discounts Employee referral bonuses Annual reviews and merit increases As an Automotive Merchandising Specialist, you will take and edit all photos for the dealership website. You will photograph the vehicles immediately upon arrival as well as after they have been cosmetically reconditioned. The Automotive Merchandising Specialist photographs all new and used vehicles as promptly as possible to maximize their time online! Automotive Merchandising Specialist Requirements Valid driver's license Photography or relevant experience preferred. Requires the ability to work in a team environment as well as strong oral and written communication skills. About Faulkner The Faulkner Automotive Group is a family-owned and -operated automotive group serving Central and Southeastern Pennsylvania with the best vehicles and services. Our dealership group is composed of 31 dealership locations and 23 franchises, making us one of the largest family-run dealer groups in the country. Faulkner is an Equal Opportunity Employer and a Drug Free Workplace.
    $26k-36k yearly est. Auto-Apply 9d ago
  • Auto Claims Specialist I (Manheim)

    Cox Enterprises 4.4company rating

    Anaheim, CA jobs

    Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Arbitrator I Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation Hourly base pay rate is $19.38 - $29.09/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. Job Description At Manheim (a Cox Automotive company), we strive to make sure every customer is completely satisfied when they do business with us. On the off-chance we fall short, we do our best to make things right, pronto. That's where you come in. We're looking for an Arbitrator I to learn the ropes of resolving customer complaints and ensuring we don't make the same mistake again. Do you have the skills we're looking for? Keep reading for more details! Benefits * We all have lives and responsibilities outside of work. We have an exceptional work/life balance at Cox, with accommodating work schedules and flexible time-off policies. * We show our appreciation for our talent with a competitive salary package and top-notch bonus & incentive plans. * How does a great healthcare benefits package from day one sound? Multiple options are available for individuals and families. One employee-only plan could be FREE, if you participate in our health screening program. * 10 days of free child or senior care through your complimentary Care.com membership. * Generous 401(k) retirement plans with up to 6% company match. * Employee discounts on hundreds of items, from cars to computers to continuing education. * Looking to grow your family? You'll have access to our inclusive parental leave policies, plus comprehensive fertility coverage and adoption assistance. * Want to volunteer in your community? We encourage that, and even offer paid hours for you to do so. * We all love our pets-whether they walk, crawl, fly, swim or slither-and we're happy to supply insurance for them as well. At Cox, we believe in being transparent - please click on this link (Cox Benefits Overview) to learn more about our amazing benefits. What You'll Do From your very first day on the job, you'll receive guidance and coaching so you can learn the ropes. You'll work with everyone from buyers to sellers to dealers in coordinating and validating customer returns and claims. With Guidance, responsibilities include: * Reviews customer claims to verify that they meet Manheim's National Arbitration policies and any account-specific guidelines. * Investigates basic, less complex cases (e.g., late title claims, basic condition report claims, vehicle availability, post-sale inspection fails, mechanical/structural/undisclosed vehicle damage, etc.) or those requiring more prescriptive decision-making. * Interfaces with all departments involved in the complaint (i.e., reconditioning, front office, dealer services, vehicle entry, etc.), including during the fact finding and investigative phases. * Uses appropriate resources to investigate and facilitate relevant inspection, documentation, and communication to ensure appropriate actions are completed to move cases forward or to resolution. * Uses appropriate levels/limits of financial approval authority to resolve cases. * Evaluate claims by obtaining, comparing, evaluating, and validating various forms of information. * Prepares and facilitates communication for resolution via telephone, email, and in-person discussion. * Mediates disputes and negotiates repair and/or pricing of disputed vehicles to arrive at a mutually acceptable solution and to keep vehicles sold. * Monitors and maintains accurate files for each arbitration case, verifying the accuracy of all required documentation, including invoices and settlement agreements. * Engages with supervisor/manager to determine if escalation is required. * Performs other duties as assigned. Who You Are You've got a knack for negotiation. You're ethical, dependable, and trustworthy. You're eager to learn. You also have the following qualifications: Minimum * A high school diploma or GED and less than 2 years of related experience. * Accuracy and attention to detail. * Organizational and time management skills. * The ability to adapt in a fluid and changing environment. Preferred * 1+ years of automotive or body shop experience. * Claims adjuster experience. Cox is a great place to be, wouldn't you agree? Apply today! Drug Testing To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited. Benefits Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
    $19.4-29.1 hourly Auto-Apply 19d ago
  • Product Specialist

    The Faulkner Automotive Group 3.8company rating

    Mechanicsburg, PA jobs

    Faulkner Maserati of Mechanicsburg is looking for an enthusiastic, self-motivated Product Specialist to join our team! Faulkner is a place you can establish a career and grow with the organization. While automotive experience is a plus, it is not required! We provide training to all our employees and offer continued growth opportunities for those that have excellent talent, energy, and ambition to succeed. Faulkner has won a combined 60+ Best Places to Work Awards. Product Specialist Benefits, include: - Top-tier benefits: Medical, Dental and Vision - 401k with company match - Paid time off & paid holidays - Employee discounts - Employee referral bonuses - Annual reviews and merit increases As a Product Specialist at Maserati, you will assist customers with the technology involved with their new purchase! You will deliver and demonstrate vehicles to clients so it is important to master current Maserati products/technology offerings. In this position, you will work directly with our customers to explain and demonstrate the different options and technology available for Maserati products. Each experience is unique so you will customize setups for clients and tailor the explanations and presentations to individual customers. You will be responsible for taking customer phone calls and interfacing with customers before, during and after purchase, so we are looking for candidates with great customer service skills! As a Product Specialist, you will also manage and enhance Maserati's multiple social media platforms. This position is paid hourly plus bonuses. The typical schedule for a Product Specialist is Monday through Saturday with one day off during the week. Plus, some Saturdays off! Product Specialist Requirements • Applicants must be at least 18 years old and have a clean, valid driver's license • High School Diploma or equivalent • Minimum of 2 years' experience in customer service is highly preferred! • Commitment to exceptional customer service • Strong written and oral communication skills • Ability to work well in a team environment • Ability to understand manufacturer's specifications. About Faulkner The Faulkner Automotive Group is a family-owned and -operated automotive group serving Central and Southeastern Pennsylvania with the best vehicles and services. Our dealership group is composed of 30 dealership locations and 23 franchises, making us one of the largest family-run dealer groups in the country. Faulkner is an Equal Opportunity Employer and a Drug Free Workplace. Faulkner127
    $41k-74k yearly est. Auto-Apply 60d+ ago
  • Pre-Owned Vehicle Specialist

    Toyota of Hollywood 4.3company rating

    Easley, SC jobs

    At Toyota of Easley, We are more than just a dealership. We are a family-like team dedicated to creating a positive environment. Our culture is important to us. We believe in giving exceptional service to our valued customers. We are committed to providing the best guest experiences. We are looking for an experienced candidate with a proven track record in the Automotive Industry, an impeccable reputation and a commitment to customer service at the highest level. WHAT WE OFFER HIGHLY competitive pay plan including lucrative monthly bonuses Opportunity for internal promotion and career growth with company Paid training provided by designated Training Manager 5-day work week with flexible hours Up to 3 weeks paid vacation 40 hour work week, closed Sundays. $25,000 life insurance policy. Employee purchase and service discounts 401K Plan Options Full benefits including voluntary short and long term disability, dental, health, vision, medical We are a family-owned dealership that has been in business for over 37 years and pride ourselves in cultivating a wholesome and accepting work environment RESPONSIBILITIES Work directly with our employees and customers to develop relationships and help to enhance the sales process Utilize your built-in network Assist with sourcing, auctions and trade for our used vehicle inventory Build rapport with customers to establish customer network Provide training and support to the sales staff and assist in closing deals Assist customers in selecting a vehicle by asking questions and listening carefully to their responses. Direct report to the Sales Manager regarding objectives, planned activities, reviews, and analyses. REQUIREMENTS Previous Automotive Sales Experience Preferred Comfortable with compensation based on commission sales Enthusiastic with high energy throughout the sales workday Must have a clean & valid driver's license Must be willing to submit to a drug screen prior to employment. Toyota of Easley is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
    $26k-45k yearly est. Auto-Apply 60d+ ago
  • Automotive Product Specialist

    Luther Automotive Services 4.9company rating

    Lees Summit, MO jobs

    Product Specialist Are you passionate about cars and great with people? Luther Mazda is looking for an enthusiastic and motivated Automotive Product Specialist to help customers discover the perfect vehicle for their needs. If you have a positive attitude, a willingness to learn, and a love for the automotive industry, we'll provide all the training you need to succeed. What We Offer * Medical, Dental & Vision * Short-Term & Long-Term Disability * 401k with Match * HSA/Flexible Spending * Life Insurance * Paid Vacation * Employee Discounted Pricing * Growth Opportunities * Paid Training Responsibilities * Greet and assist customers in the showroom and online. * Learn about our full line of vehicles and their features. * Demonstrate vehicles, explain options, and answer customer questions. * Work with the sales and finance teams to ensure a smooth buying experience. * Stay up to date on new models, technology, and promotions. * Deliver an exceptional customer experience every time. Qualifications * A friendly, professional, and customer-focused attitude. * Strong communication and listening skills. * Eagerness to learn and grow in the automotive field. * Ability to work in a fast-paced, team-oriented environment. * Valid driver's license with a clean driving record. * No prior automotive experience required - we provide comprehensive training! Offers of employment are contingent upon successfully passing a background screening including a criminal background check and review of motor vehicle records.
    $39k-53k yearly est. 60d+ ago
  • Product Specialist

    Ray Laethem Motor Village 4.1company rating

    Grosse Pointe, MI jobs

    Are you passionate bout cars and excited to start a career in automotive? Ray Laethem Buick GMC, is looking for a driven, detail-orientated individual to join our team as a Product Specialist. This Product Specialist role has a room for career advancement into a Sales Consultant, or Finance Manager. Job Duties: Learn full specifications, features, and benefits of each vehicle in our inventory Spend time on the lot, becoming familiar with vehicle placement, stock, and layout Understand and assist with inventory management and vehicle organization Learn the essential documents and process required to complete a vehicle sale Shadow experienced Sales Consultants to understand customer interaction and sales flow Assist in setting up vehicles for display, test drives, and customer delivery Requirements: Valid Driver License, with a good driving record Personal Auto Insurance Ability to work full time No experience necessary Benefits: Medical, Dental, Vision Insurance 401K Paid Holidays PTO (Paid Time Off) Opportunities for advancement
    $42k-65k yearly est. Auto-Apply 60d+ ago
  • Collections Specialist

    Midtown Motor Company 3.7company rating

    San Antonio, TX jobs

    $50,000-$60,000/Year $50,000-$60,000/Year Account Manager The Payment Center Specialist plays a critical role in supporting the collections process and ensuring timely resolution of customer payment issues. This position is responsible for building and maintaining positive, long-term relationships with customers, promoting repeat business and referrals. As a Payment Center Specialist, you will work directly with customers to address payment concerns, offer solutions, and ensure a seamless and positive experience. You must demonstrate strong problem-solving skills, excellent communication, and a commitment to delivering high-quality customer service to achieve complete customer satisfaction. Key Responsibilities: Collections Support: Assist in the dealership's collections efforts by managing customer accounts, following up on overdue payments, and resolving any payment-related issues in a timely and professional manner. Customer Relationship Building: Establish and maintain positive relationships with customers and their references, ensuring that interactions are handled with respect and empathy. Foster long-term loyalty to encourage at business and referrals. Problem Resolution: Identify and resolve payment or account issues by proactively addressing customer concerns and finding mutually agreeable solutions. Work with customers to create realistic payment plans when necessary. High-Quality Customer Service: Handle all interactions with the highest level of professionalism and courtesy. Ensure that each customer feels heard, valued, and supported throughout the payment processk . Documentation and Reporting: Maintain accurate records of customer communications, payments, agreements, follow-ups. Prepare regular reports to track collections progress and outcomes. Team Collaboration: Work closely with the finance and collections teams to ensure alignment and effective resolution of customer payment issues. Share insights and best practices to improve processes and outcomes. Qualifications: Strong customer service and communication skills, with the ability to engage professionally and empathetically with customers. Proven problem-solving abilities and the ability to handle sensitive situations with tact and professionalism. Detail-oriented with excellent organizational skills and the ability to manage multiple tasks simultaneously. Experience in collections, auto finance, or a related field is a plus, but not required. Ability to work in a fast-paced environment and manage a high volume of calls and inquiries. High school diploma or equivalent; college degree preferred. Professional Development: At Midtown Motor Company, we are deeply committed to the growth and success of our Team Members. Professional development is not just encouraged - it is a keyrequirement of the role. You will be expected to actively engage in training and mentorship programs provided by the company, while also dedicating personal time to furthering your own growth. This may include pursuing relevant certifications, participating in industry webinars,reading professional development materials, or seeking other opportunities to enhance your skills and expertise. We believe that investing in your own personal growth outside of company time is essential to your success and will contribute to both your career advancement and the overall success of the team. Skills & Attributes: Customer-Centric: Committed to delivering an exceptional customer experience at every touchpoint. Resilient: Able to handle challenging situations with patience and persistence. Team-Oriented: Collaborates well with others and contributes to a positive, supportive workenvironment. Adaptable: Flexible and able to adjust to changing customer needs and business priorities. Work schedule 10 hour shift Weekend availability Supplemental pay Bonus pay Benefits Paid time off Health insurance Paid training Referral program 401(k) matching
    $50k-60k yearly 60d+ ago
  • Utility Specialist I (Union) (Manheim)

    Cox Enterprises 4.4company rating

    Carleton, MI jobs

    Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Utility Specialist I (Union) Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Job Description This position requires an employee to maintain qualifications in 3 different classifications identified by management. The daily work requirements for this position, will depend on the current business need, as directed by management. Requirements and schedule may change multiple times during the day, due to business conditions. Inspector: * Identify damage, missing parts and mechanical problems by inspecting all customer vehicles at time of receipt (i.e. interior, exterior, odometer reading, trunk area, engine compartment, noting any damage or repair to frame, paint or other engine noise, AC/heater operation, radio, navigation system, tire condition, etc.). * Write electronic condition reports (ECR). * Provides accurate and complete documentation of overall vehicle condition to support the processing and sale of client / customer consigned vehicles in lane and on line including but not limited to: * VIN recognition * Proper notation of all options and equipment * Proper odometer reading and operable function * Parts pricing using Mitchell Collision Estimate Guides * Recommended labor actions / severity / pricing * Identification of value added options * Identification of basic mechanical conditions * Identification of common wear and tear * Fluid level checks / evaluation * Completing inspection process and data entry in appropriate time frames * Digital photo collection to specific criteria guidelines * Test drives when applicable * Determine grade using Manheim Grade Scale when applicable * Estimate repair costs according to appropriate guidelines. * Prepare selected vehicles for Internet viewing by taking digital pictures during the inspection process and writing Internet Condition Reports. * Ensure repair orders are completed correctly by maintaining knowledge of current rates, labor and parts charges, and manufacturer updates and changes concerning vehicle requirements. * Follows the work instructions provided by client and/or Manheim Inspections using the Manheim Electronic Condition Report Program, Inspection Solution T1 and Mirage Program, or client-instructed paper Condition Reports. * Conduct OVE courtesy walk around inspections. * Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Actively participate in support of all safety activities aligned with Safety Excellence. * Perform other duties as assigned by management, including but not limited to locating and moving vehicles, starting and/or jumping vehicles. * May be required to work overtime as business needs dictate. Vehicle Photographer: * Sets up and maintains auction site image booth and/or standard imaging area in accordance with standards. * Sets up lighting and operates camera and ancillary equipment in ways that capture vehicle interior and exterior images and meet requirements relative to focus, clarity, aspect/angles, storage and related quality. * Transfer completed images into vehicle condition report format * May adjust and enhance digital images to meet or exceed quality standards * Ensures that cameras and other imaging equipment is properly maintained and stored * Takes digital photographs of vehicles for condition reports and uploads to company website. * Ensures that all standard required photos are taken and uploaded * Performs self-audits to ensure that images meet required quality standards. * Sets-up, troubleshoots, and resolved technical/equipment issues. * Maintains current awareness of imaging trends and technology advancements. * Performs other duties as assigned. Check In Specialist: * Input accurate vehicle information into the AS400 computer using a handheld computer (or provide information via headset to co-worker for data entry) for each vehicle received at the Auction: Vehicle Identification number (VIN) Stock number Dealer identification number Make, model, year, mileage, color, options, etc. * Affix barcode/stock number sticker on each vehicle received. * Place work order numbers and routing labels on vehicles upon entry. * Flag "no key" cars. * Direct transporters to proper car drop zone. * Report transport damage as needed. * Take digital image of vehicle upon receipt. * Provide proper sale identification windshield code to the person who is driving vehicle through the registration/check-in area. * Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. * Actively participate in support of all safety activities aligned with Safety Excellence. * Perform other duties as assigned by manager or supervisor, i.e. assist on sale days driving vehicles through Auction sales lanes, etc. * May be required to work overtime (more than 40 hours per week) as business needs dictate. Qualifications: * High School Diploma or equivalent preferred. * 1 - 3 years of auction and/or vehicle registration experience preferred. * Valid driver's license and safe driving record required. * Ability to drive vehicles with standard and automatic transmission. * Basic computer skills required. * Regularly required to stand, walk, reach, talk and hear. * Frequently required to stoop, kneel, crouch, bend, squat, and climb. * Ability to lift 1-15 pounds. * Vision abilities required include close, distance and color vision, depth perception and ability to adjust focus. * Regularly required to stand, walk, reach, talk and hear. Frequently required to stoop, kneel, crouch, bend, squat, and climb. Preferred * 1 - 3 years of experience in the automobile field (i.e., inspections, body/mechanic shop, etc.) strongly preferred. Work Schedule: * Monday - Friday 7:00am - 3:30pm Work Environment: Exposure to outdoor weather conditions. Moderate noise level. May be exposed to fumes and odors. Drug Testing To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited. About Us Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
    $37k-48k yearly est. Auto-Apply 19d ago

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