Network Install Technician, Infrastructure Delivery
Sparks, NV jobs
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help.
You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Amazon is looking for an Infrastructure Delivery Installation Technician to join our growing team within infrastructure operations. You will work with minimum supervision in a dynamic environment to drive the stability and sustainability of our next-generation networks and assist in the development of innovative ways to automate and scale our network.
To be successful in this role you should possess technical aptitude, written and oral communications skills and the ability to deal effectively with people in a wide variety of situations. In addition, you must possess strong analytical skills with demonstrated problem solving ability. You will be able to leverage your experience exercising high levels of initiative, judgment, and diplomacy.
Additionally, all candidates should be willing to work both independently and with a team. Work prioritization, organizational skills, effective communication, and the ability to react quickly are critical to being successful.
Physical Requirements:
All physical requirements are expected with reasonable accommodations:
• Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41+ pounds
• Ability to work in an environment that operates 24/7 with an ability to participate in primary responder rotation and provide after-hours support as needed
• Working in cramped and/or elevated and/or noisy environments
• Bending, lifting, stretching, reaching, standing and walking for up to 8+ hours a day
• Ascending and descending ladders, stairs, and gangways safely and without limitation
Key job responsibilities
• Moving and implementing large enterprise equipment
• Installing Fiber and Copper cabling and patching cabling between equipment
• Ensuring proper safety and security standards are maintained during cabling and rack installation,
• Following well established hardware installation procedures and break-fix activities
• Safely using material handling tools and equipment
Traveling within and outside of regional work area is required.
About the team
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help.
You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness.
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
BASIC QUALIFICATIONS- High school or equivalent diploma
- 2+ year of experience in any of the following or similar technical or vocational roles: Computer Hardware Repair, Infrastructure Cabling, Network Deployment, Data Center Operations, Technical Project Management
PREFERRED QUALIFICATIONS- Industry standard certifications (CompTIA, CCENT, Network+)
- Knowledge of network cabling, optic types, and test equipment
- Experience with cabling infrastructure best practices and methodologies
- Experience with medium to large, complex project scopes and ambiguous details within work environment
- Knowledge of major Command Line Protocols (Cisco IOS, JunOS, GNU/Linux) and common Networking Protocols (BGP, OSPF)
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $55,900/year in our lowest geographic market up to $125,100/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.
Sr. Tech BDM, US Fed HPC/Adv Comp
Arlington, VA jobs
Would you like to be part of a team that is redefining the IT industry for the Federal market? Amazon Web Services (AWS) is leading the next paradigm shift in computing, and the AWS Government Regions team is seeking an experienced Senior Technical Business Development Manager to develop and lead go-to-market strategies for HPC/Accelerated Compute solutions in the federal and regulated industry space. In this role, you will focus on identifying and developing business development and growth strategies that address critical HPC requirements for AWS Government Regions customers, while building and executing campaigns that drive out-year growth. The ideal candidate will possess deep understanding of cloud computing and HPC architectures and operations (on-prem and/or cloud); demonstrated experience executing HPC campaigns in the US federal market (on-prem and/or cloud); and proven success influencing product management and introducing new products into federal and regulated markets. Knowlege/experience with controlled unclassified and classified cloud computing infrastructure and applicable compliance and security requirements preferred. You will be responsible for developing partnership and deal strategies, managing strategic customer relationships, and driving top-line revenue growth for the federal HPC business. Success in this role requires the ability to think strategically about business, product, and technical challenges, while effectively working with cross-functional teams and driving performance goals. Candidates must be able to craft compelling value propositions, develop business case/financial proposals, and influence technical decisions at senior and executive levels.
Key job responsibilities
As a Sr. Technical Business Development Manager, HPC/Advanced Computing, you will:
• Research, identify and develop strategies to expand business in HPC for federal and regulated industry customers in AWS regions, with particular emphasis on AWS Government Regions adoption; including creation of new capabilities and solution sets to meet customer requirements and address emerging trends.
• Work with cross functional teams (sales, solutions architecture, product engineering, etc.) to validate customer requirements, perform feasibility studies and proofs of concept, and define and drive pathways to production adoption.
• Identify specific customer segments, industry verticals and partner markets to approach with targeted value propositions and business case proposals for HPC in AWS Government Regions. Work with the AWS capture, sales and partner development teams to build and qualify pipeline and support partner/customer engagement through the entire sales and business development cycle.
• Research and develop business cases to support detailed product feature requests for federal and regulated industry HPC use cases and workload classes.
• Define, develop and manage HPC-focused AWS programs and initiatives tailored to US Federal and regulated industry customers.
• Collect, create, and manage the creation of sales and marketing collateral to facilitate the business development process.
• Monitor customer onboarding and adoption; develop approaches to increase adoption, revenue growth rates and workload retention rates for HPC workloads in AWS Government Regions.
This position requires that the candidate selected be a US citizen and obtain and maintain an active TS/SCI security clearance.
BASIC QUALIFICATIONS- Bachelor's degree
- Experience developing strategies that influence leadership decisions at the organizational level
- Experience managing programs across cross functional teams, building processes and coordinating release schedules
- Experience explaining complex technical concepts to various business and technical audiences
- Experience in ownership of projects and communicating timelines and executing independently
- 7+ years of a combination of architect/operator, business development, sales, and/or product management experience in HPC, specifically for solutions targeted to Defense and National Security and US federal government use (US federal agencies, Defense Industrial Base, federal system integrator, HPC OEM or enterprise software development industry)
- Strong presentation, verbal communication, written skills and the ability to articulate complex concepts to cross functional audience
PREFERRED QUALIFICATIONS- MBA
- Strong technical competency in the areas of cloud computing, web services and enterprise software.
- Strong organizational skills and attention-to-detail along with the ability to multi-task and prioritize well in a fast paced, dynamic work environment.
- Strong analytical orientation; comfort using databases/analytical tools and making data-based decisions
- Experience with compliance/security regimes germane to Defense and National Security and the broader US Federal market (e.g. DoD SRG, ICD503, NIST, CMMC, ITAR, DFARS, FedRAMP, FIPS).
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,200/year in our lowest geographic market up to $220,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.
Network Install Technician, Infrastructure Delivery
Mesa, AZ jobs
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help.
You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Amazon is looking for an Infrastructure Delivery Installation Technician to join our growing team within infrastructure operations. You will work with minimum supervision in a dynamic environment to drive the stability and sustainability of our next-generation networks and assist in the development of innovative ways to automate and scale our network.
To be successful in this role you should possess technical aptitude, written and oral communications skills and the ability to deal effectively with people in a wide variety of situations. In addition, you must possess strong analytical skills with demonstrated problem solving ability. You will be able to leverage your experience exercising high levels of initiative, judgment, and diplomacy.
Additionally, all candidates should be willing to work both independently and with a team. Work prioritization, organizational skills, effective communication, and the ability to react quickly are critical to being successful.
Physical Requirements:
All physical requirements are expected with reasonable accommodations:
• Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41+ pounds
• Ability to work in an environment that operates 24/7 with an ability to participate in primary responder rotation and provide after-hours support as needed
• Working in cramped and/or elevated and/or noisy environments
• Bending, lifting, stretching, reaching, standing and walking for up to 8+ hours a day
• Ascending and descending ladders, stairs, and gangways safely and without limitation
Key job responsibilities
• Moving and implementing large enterprise equipment
• Installing Fiber and Copper cabling and patching cabling between equipment
• Ensuring proper safety and security standards are maintained during cabling and rack installation,
• Following well established hardware installation procedures and break-fix activities
• Safely using material handling tools and equipment
Traveling within and outside of regional work area is required.
About the team
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help.
You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness.
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
BASIC QUALIFICATIONS- High school or equivalent diploma
- 2+ year of experience in any of the following or similar technical or vocational roles: Computer Hardware Repair, Infrastructure Cabling, Network Deployment, Data Center Operations, Technical Project Management
PREFERRED QUALIFICATIONS- Industry standard certifications (CompTIA, CCENT, Network+)
- Knowledge of network cabling, optic types, and test equipment
- Experience with cabling infrastructure best practices and methodologies
- Experience with medium to large, complex project scopes and ambiguous details within work environment
- Knowledge of major Command Line Protocols (Cisco IOS, JunOS, GNU/Linux) and common Networking Protocols (BGP, OSPF)
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $55,900/year in our lowest geographic market up to $125,100/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.
Endpoint Support Technician
Sacramento, CA jobs
📍 Sacramento, CA (100% Onsite)
🕒 12-Month Contract
💰 $33-$43/hour
🏭 Industry: Utilities
About the Role
A leading utilities organization is seeking an Endpoint Support Technician to provide hands-on IT operational support within IT Platform Services. This role will play a key part in a Windows 11 Lifecycle initiative while supporting daily endpoint operations across multiple office locations.
This is a fully onsite, customer-facing role ideal for a technician who enjoys troubleshooting, hardware lifecycle support, and working in a structured enterprise environment.
Key Responsibilities
Provide onsite IT endpoint support across multiple office locations
Support Windows 11 lifecycle initiatives, including deployments and user assistance
Perform desktop, laptop, and peripheral hardware/software troubleshooting
Execute computer lifecycle replacements and hardware refreshes
Conduct user, hardware, and software inventory management
Support conference rooms, committee meetings, and board meetings
Log, track, and resolve issues through the client ticketing system
Maintain consistent client support during standard business hours
Occasionally travel between local office locations using a personal vehicle
Required Qualifications
Minimum 2 years of enterprise IT support experience
Recent hands-on technical support experience (within the last 3 years)
Strong experience troubleshooting Windows 11
At least 2 years supporting desktops, laptops, and tablets in a domain environment
At least 2 years of Windows OS and user profile support
Imaging and deployment experience (minimum 2 years)
Experience installing, maintaining, and diagnosing computer hardware and peripherals
Experience with OS and hardware lifecycle replacements
Ability to travel between local office locations (within Sacramento)
Preferred Qualifications
CompTIA certification (A+ or similar)
Experience with ServiceNow or similar ticketing systems
Software installation and deployment experience
Strong troubleshooting skills for software-related issues
Field Service Specialist II
Los Angeles, CA jobs
Ergotron, Inc. is a global leader in designing ergonomic solutions that connect people and technology to enhance human performance, health and happiness. Using the Technology of Movement™, Ergotron builds products and custom solutions that help people feel a new sense of energy in healthcare, industrial and office settings, both at home and on-site.
Through its 40-year history, Ergotron has led the industry with innovative, professional-grade products and customer-focused service. The company has earned more than 200 patents and established a growing portfolio of award-winning brands including WorkFit and CareFit™, and patented Constant Force™ and LiFeKinnex™ technologies. Ergotron is headquartered in St. Paul, Minnesota, with a presence in North America, EMEA and Asia Pacific. For more information, please visit *****************
Position Summary:
The Field Service Specialist is responsible for providing technical support, installation, maintenance, and repair of Ergotron equipment at customer site. This role requires strong technical skills, excellent customer service, and the ability to troubleshoot and resolve issues in a timely manner. The specialist will work closely with customers to ensure optimal performance and satisfaction with all Ergotron branded products.
Position Responsibilities:
Perform on-site installations, maintenance, and repairs of Ergotron equipment.
Diagnose and troubleshoot equipment malfunctions, providing effective solutions to restore functionality.
Fullfill paid for service, including regular inspections and preventive maintenance on equipment to ensure peak performance.
Document service visits, including repairs performed and parts used, in the company's service management system.
Maintain timely and accurate expense reporting and submissions.
Respond to customer inquiries and issues promptly and professionally.
If applicable, maintain a well-stocked van inventory of necessary parts and tools for service calls.
Effectively manage time tracking as outlined in policy stated in employee resource guide.
Travel to customer locations as assigned, travel up to 100% is required.
If applicable, assist in managing the relationship with customer for assigned account(s).
Responsible for timely and accurate updating of all required systems and programs necessary for sales operations including Salesforce and others as appropriate to ensure customer data is well maintained and documented.
Additional duties as requested.
Supports “Lean Business Enterprise” initiatives for continuous process improvement and waste elimination.
Position Requirements (Knowledge and Experience):
Associates of Arts (AA) or Bachelors in BS/BA Degree in Business Administration, Computer Science, or related field preferred.
2-5 years experience in field service or technical support roles.
Strong mechanical and electrical troubleshooting skills.
Experience with electronic testing equipment (multimeters, etc.)
Excellent communication and interpersonal skills.
In healthcare environment, required to adhere to all site level vaccine and screening requirements.
Ability to work independently and manage time effectively.
Proficient in Microsoft Office (including Excel, PowerPoint and Outlook), ERP and Salesforce.
Must be able to perform the physical requirements of the job as described to you for the position.
Valid driver's license with safe driving record.
Benefits:
Being able to solve complex problems within a passion-filled environment is rewarded by a comprehensive and competitive benefits package, allowing for work and life balance.
At Ergotron, we are committed to moving you forward with leading benefits and reward programs. Beyond a fast-paced, innovative work environment, we offer a comprehensive and competitive pay and benefits package, including but not limited to; medical, dental, vision, life, disability, tuition reimbursement, 401k with match, and an Employee Assistance Program (EAP).
We work hard and we recharge. With five weeks of Paid Time Off (PTO), eleven paid holidays and summer hours our employees have ample time throughout the year to spend with family and friends, traveling or relaxing.
We are proud to support our employees and their growing families by offering ten weeks of paid maternity leave, four weeks of paid paternity leave, and three days of paid grandparents leave.
Both our newest and our most tenured employees are formally recognized. Our career milestones program ensures that our new team members feel welcome and rewards employees at five years, ten years, fifteen years and beyond.
ONE Core Values:
Customer-Centric Innovation
Built to Last
Always Improving
Integrity
Desktop Support Technician
Sunnyvale, CA jobs
Attention! Are you a Desktop Support Technician with about 3 + years of experience?
Do you have strong Mac/JAMF support experience?
We have an excellent ON-SITE project in Sunnyvale, CA - This role is on site 5x a week.
This is a long-term contract with a client that is 75% mac so recent and strong mac support experience is required.
The pay is $45.00 an hour w2.
The IT Service Desk Technician provides basic technical assistance and support to internal end users as well as augments the IT Service Desk Team by performing repetitive tasks and functions, such as imagining hardware, swapping devices, and counting IT hardware inventory.
Be the face of IT to corporate employees in the respective office location.
Ensure that the physical IT technology in the office is operational (e.g. AV rooms, wifi, badge readers, cameras, etc).
Oversee the suite of collaboration tooling in use and ensure end users have great experiences using the tools provided.
Work to improve the procurement and asset management practices for IT hardware and software.
Be responsible for the physical inventory of computer assets, and ensure the local equipment is tracked efficiently and securely.
Work with Finance and IT leadership to manage budgets and costs for IT spend.
Work with the broader IT team to provide training, documentation, and learning opportunities to peers and IT staff on support processes and techniques.
Execute standard Onboarding & Offboarding processes for employees joining and leaving the company.
Engage directly with employees and internal users who are experiencing IT related service issues. Resolve incidents such as network access, hardware break/fix, and software related problems as well as execution of defined service requests (e.g., installing licensed software, provisioning user access to software applications).
Use defined escalation processes to escalate support issues that require staff with specialized skills or higher-level administrative permissions to resolve.
Utilize standard operation procedures (SOPs) to perform routine tasks and work with engineering teams to define new SOPs for common support functions.
Participate in after-hours, on-call support rotation.
Could be required to lift laptops and other IT equipment, boxed or unboxed, up to 35lbs.
Required Skills:
3+ years of IT end user support experience in a Windows and MAC environment
Prior experience providing Desktop Support at Tier 2 levels as well as being in an active member of an on-call support rotation.
Experience using desktop imagining and MDM tools, such as Intune, SmartImager, Imperious, and SmartDeploy.
Thorough knowledge of PC hardware, PDA devices, desktop software, Windows 10 and 11, O365, anti-virus, internet browsers, and network connectivity.
Hands-on experience working with and updating support tickets in a ticket management platform such as ServiceNow, Zendesk, or Jira.
Customer focused approach to delivering excellent service and support to internal customers.
Equipment Field Service Technician
Rancho Cucamonga, CA jobs
Technica, USA (***************** is a leading supplier of advanced equipment solutions for the printed circuit board (PCB) and printed circuit board assembly (PCBA) industries. We are committed to delivering high-quality technology and exceptional customer support to manufacturers across the U.S.
Position Overview
Technica is seeking a highly motivated Equipment Field Service Technician to install, service, and support capital equipment used in PCB and PCBA manufacturing environments. This role is responsible for equipment installation, preventive maintenance, troubleshooting, repairs, and rebuilds at customer sites. The ideal candidate is hands-on, self-directed, customer-focused, and operates with the highest level of integrity and professionalism.
Key Responsibilities
Install, commission, and service capital equipment at customer facilities
Diagnose and troubleshoot mechanical, electrical, and control system issues
Perform preventive maintenance, repairs, and equipment rebuilds
Conduct equipment audits and performance evaluations
Provide on-site technical support to resolve customer production challenges
Document service activities and generate detailed service reports
Maintain strong customer relationships through effective communication and responsive service
Qualifications
Minimum of 2 years of experience in a PCB or PCBA manufacturing environment, or related industry
Valid U.S. driver's license
legally authorized to work in the United States
Stable work history with verifiable positive references
Required Skills & Abilities
Willingness to travel domestically more than 50% of the time, often on short notice
Strong work ethic with a positive, solution-oriented “whatever it takes” attitude
Self-motivated and capable of working independently with minimal supervision
Strong commitment to customer satisfaction and service excellence
Excellent communication and interpersonal skills
Ability to leverage all available resources to diagnose and resolve technical issues
Proficiency with computers, including the ability to create detailed service and equipment
Ability to read and interpret electrical schematics
Experience troubleshooting and maintaining PLC-controlled equipment
Comfortable working around industrial equipment, chemicals, and environmental conditions typical of PCB and PCBA manufacturing facilities
Preferred Qualifications
Prior experience servicing Wise equipment
ENDPOINT SUPPORT TECHNICIAN
Sacramento, CA jobs
HI
We are looking for
ENDPOINT SUPPORT TECHNICIAN OR SYSTEM SUPPORT TECHNICIAN OR IT SUPPORT TECHNICIAN
12+ Months
Onsite-100%
Sacramento, CA
Should have experience in
IT Platform Services and for the 2025 Windows 11 Lifecycle Support
For More Details feel free to reach
Thanks
Bennedick Sakayaraj
Team Lead -US IT Recruitment
Email - ******************************
Desktop Support Technician
Uniondale, NY jobs
COMPANY:
TDK U.S.A. Corporation is the Regional Headquarters for the Americas of TDK Corporation, a global electronics company based in Japan, and publicly listed on the Tokyo Stock Exchange. TDK focuses on the demanding markets of information and communication technology, internet of things, and automotive, industrial and consumer electronics. TDK's comprehensive product portfolio features electronic components, sensors, power supplies, energy devices, and more. TDK has a network of design, manufacturing, and sales locations in Asia, Europe and the Americas, with global revenues of more than $12 billion. TDK employs more than 109,000 people worldwide, including more than 4,500 in North and South America.
JOB DESCRIPTION:
The Desktop Support Technician's role is to work closely with the Desktop Services team to set up and deploy laptops, write documentation, and resolve trouble tickets.
Image new and existing laptops via the standard imaging technology
Create new Helpdesk Solutions for end-users and IT
Write Clear and concise documentation for new and existing procedures
Set up cubicles for new hires and contractors
Work Helpdesk Tickets, which include hardware, software, OS, and account problems
Support End-User software, connectivity, and services
Ensure the integrity and security of enterprise data on client computers, files, and during data transfer in accordance with business needs and industry best practices regarding privacy, security, and regulatory compliance
Manage printers and scanners
Manage end-user accounts, permissions, access rights, and storage allocations in accordance with best practices regarding privacy, security, and regulatory compliance.
Identify, troubleshoot, and resolve hardware and software problems on workstations. Escalate incidents, as necessary.
Recommend, schedule, and perform software and hardware improvements, upgrades, patches, reconfigurations, and/or purchases.
QUALIFICATIONS:
The successful candidate for this position must be able to perform each essential function satisfactorily with or without reasonable accommodation. The qualifications and working conditions listed below are representative of those required for the position.
College diploma or university degree in the field of computer science and/or
Minimum of 2+ years of work experience in Desktop support/Helpdesk
Certification in Microsoft Operating Systems or Networking is a plus
Working technical knowledge of PC (Windows 7/10/11) and Mac
Working technical knowledge of current systems software, protocols, and standards, including Office 365, Active Directory, Browsers, etc.
Hands-on software and hardware troubleshooting experience
Experience documenting and maintaining configuration and process information.
Good understanding of the organization's goals and objectives
Knowledge of applicable data privacy practices and laws
Strong customer service orientation
Proven analytical and problem-solving abilities
Ability to effectively prioritize and execute tasks in a high-pressure environment
Strong interpersonal and oral communication skills
Adept at reading, writing, and interpreting technical documentation and procedure manuals
Ability to conduct research into hardware and software issues and products as required
Ability to present ideas and solutions in user-friendly language
Highly self-motivated and directed
Keen attention to detail
Skilled at working within a team-oriented, collaborative environment
COMPENSATION & BENEFITS:
TDK U.S.A. offers a competitive salary and a comprehensive benefits package including medical, dental, 401(k), pension, life insurance, vacation, and 13 paid holidays.
The starting annual base pay for this role is between 55,000 and 68,000 USD for Uniondale. The actual base is dependent upon many factors, such as: training, transferable skills, work experience, business needs, market demands. The base pay range is subject to change and may be modified in the future.
TDK is an Equal Opportunity Employer
Field Services Engineer
Houston, TX jobs
Field Services Associate
Houston, TX - Onsite
Notes: 3 steps interview process (but fast) 1st is virtual with the Manager, 2nd is virtual with the president, 3rd is final on site for about 4 hours.
Required Skills and Knowledge
• Proven leadership skills
• Exceptional attention to detail
• Ability to manage multiple projects under strict deadlines
• Ability to work well on a team
• Exceptional written and verbal skills
• Knowledge of and experience with AutoCAD, Revit, Bluebeam, and Microsoft Office Suite
• Knowledge of building codes
Preferred Skills and Knowledge
• Bachelor of Science Degree in Engineering, Construction Science or related field
• Previous experience in an MEP construction or consulting environment, for schools
• Previous experience in field project management in an MEP consulting environment
• Ability to read construction documents, including MEP drawings and specifications
• Knowledge of building codes
• Knowledge in the construction of power distribution, power and lighting, data networks,
telephone and intercom systems, fire alarm systems, security and access control systems,
and other standard electrical systems
• Knowledge in the construction of HVAC systems, temperature controls, and other standard
mechanical systems
• Knowledge in the construction of domestic water systems, hot water systems, storm water
systems, sanitary waste and vent systems, acid waste systems, fire sprinkler systems,
compressed air systems, gas distribution systems and fuel gas systems, and other standard
plumbing systems
Compensation and Benefits
Commensurate with experience
Health insurance, 401(k)m, paid holidays and PTO
Desktop Technician
Mountain View, CA jobs
Duties may include, but are not limited to, the following:
1. Test, install, troubleshoot, and maintain desktop hardware and software, such as desktop computers, related peripherals, software applications, and printers.
2. Test, install, troubleshoot, and maintain telecommunication hardware and software, such as desktop phone sets, related peripherals, software applications, and City- approved PDAs and cell phones.
3. Operate, input data, and perform program/procedure maintenance on designated technology systems; provide documentation, testing, implementation, and maintenance; and provide application support as assigned.
4. Interface with end-users; and resolve problems and complaints.
5. Develop lesson plans and assist in training staff in desktop software applications.
6. May provide recommendations on desktop standards, such as hardware and software, and provide technical support for these platforms and applications.
7. Keep current on technical advances in desktop hardware and software related to equipment utilized by the City.
8. Evaluate obsolescence of desktop equipment and recommend replacement when appropriate.
9. Be familiar with fundamental network and network devices, such as printers, PDAs, etc.
10. Transport, install, and configure desktop and technology-related equipment; and maintain departmental equipment inventories.
11. Perform other related duties as assigned.
Certification:
A+, AND N+ (NETWORK+ CERTIFICATION)
Desktop Support Technician
Jackson, MO jobs
The Desktop Support Engineer in a dispatch role is responsible for providing first and second-level technical support while also managing the efficient assignment and dispatch of service requests. This hybrid role ensures end-user issues are resolved promptly-either directly or by coordinating with other technicians-by triaging tickets, prioritising tasks, and maintaining strong communication between IT and users.
Key Responsibilities:
Technical Support:
Provide on-site and remote support for desktops, laptops, printers, mobile devices, and related hardware/software.
Troubleshoot and resolve issues related to Windows, mac OS, Office 365, networking, VPN, and other business-critical applications.
Assist with system setups, hardware deployment, and software installations.
Perform password resets, account unlocks, and basic user account administration.
Maintain documentation of technical procedures and known issues.
Dispatch & Coordination:
Monitor incoming support tickets and assign them based on priority, issue type, location, and technician availability.
Act as the central coordinator for all Desktop Support operations-ensuring efficient resource allocation.
Follow up on open tickets to ensure resolution and customer satisfaction.
Escalate complex or high-priority issues to senior engineers or other IT teams as needed.
Track SLA compliance and keep stakeholders informed of ticket status and updates.
Create shift handover reports and maintain accurate logs of ongoing issues.
Requirements:
Education & Experience:
Associate or Bachelor's degree in Information Technology, Computer Science, or related field preferred.
1-2 years of hands-on experience in a desktop support or helpdesk environment.
Experience with dispatching or coordinating IT support is a strong plus.
Technical Skills:
Proficiency in supporting Windows and Mac OS environments.
Familiarity with Microsoft Active Directory, Exchange, and Office 365.
Experience with ITSM tools (e.g., ServiceNow, Jira, Remedy, Zendesk).
Understanding of networking basics (TCP/IP, DNS, DHCP, VPN).
Preferred Certifications:
CompTIA A+, Network+, or Security+
Microsoft Certified: Modern Desktop Administrator Associate
ITIL Foundation (for process-oriented environments)
Work Conditions:
May include shift work, on-call rotation, or weekend support depending on business needs.
Combination of desk-based and floor support (if on-site).
What next?
If you are looking for that next challenge in your career and wish to apply for this role, please forward your resume to ********************************
Desktop Support Technician
Phoenix, AZ jobs
Job Title: Desktop Support Tech
Pay Rate: $21.50/hr on W2
Duration: 06+ Months (Possibility of Extension)
The L2 Deskside Support Technician provides on-site, second-level IT support at customer locations. This role ensures smooth operations by troubleshooting hardware, software, and network issues, supporting end-user devices, and collaborating with technical teams to deliver high-quality service.
Key Responsibilities
• Provide hands-on support for desktops, laptops, mobile devices, printers, video conferencing equipment, and peripherals
• Troubleshoot and resolve incidents related to network and computing devices, escalating when necessary
• Support remote engineering teams in application packaging, software distribution, image management, MDM, virtualization, and workspace security
• Deliver priority services for executive and VIP users
• Maintain accurate documentation in ServiceNow and contribute to reporting requirements
• Perform IMAC (Install, Move, Add, Change) and break-fix activities
• Carry out preventative maintenance and follow SME instructions for infrastructure support
• Ensure exceptional customer service and professional communication across organizational levels
Technical Skills
• Strong knowledge of Windows and Mac OS, including installation, upgrades, and troubleshooting
• Experience with Apple iOS devices (iPhones, iPads) setup, reinstall, and support
• Expertise in imaging computers via PXE or USB (offline media)
• Familiarity with Intune for device management
• Proficiency with ServiceNow ticketing system
• Troubleshooting hardware issues with OEMs (printers, computers, phones)
• Zebra printer and scanner support
• Experience with Zscaler firewall, VPN, and Active Directory
• Remote desktop support tools (LogMeIn)
• Nexthink for end-user analytics
• Knowledge of SCCM, Citrix, and similar platforms for workspace services
• Understanding of TCP/IP networking, domains, and server-client operations
• Hands-on experience with infrastructure equipment (rack/stack, cabling, data center devices)
• Familiarity with backup operations and tape management
Desktop Support Technician
Phoenix, AZ jobs
Desktop Support Technician role serves as the primary point of contact for internal end-users, providing Tier 1 and Tier 2 technical support. This individual acts as the "face of IT," delivering exceptional customer service while troubleshooting hardware, software, and network connectivity issues. The role is responsible for the installation, configuration, and maintenance of the agency's end-user computing environment, ensuring staff have the technical tools required to perform their duties. Day-to-day responsibilities are 100% hands-on Technical and operational support.
Required Skills
5 or more years as a Desktop Support/IT Technician with Level 1- and 2-tiered support
Preferred Skills
IT Service Management (ITSM)
Maven
Active Directory/ Azure AD
Asset Management
Remote Support: assist off-site users with VPN connectivity, Multi-Factor Authentication (MFA), and remote desktop connections.
Deployment Technician
Alpharetta, GA jobs
Full time under W2
Onsite Role
Pay Rate: $19 - $20.50 an hr
Schedule: Mondays - Fridays, 8AM to 5PM
Technical work as Windows 11 installation technician for
- New PC setup (Windows 11, M365, MS MFA, Data Transfer, additional software installation)
- Recovery of returned PCs (cleaning, minor repairs, asset management)
- Inventory management of returned PCs and newly ordered PCs
- Facilitation of PC repairs of returned PCs where needed and in alignment with PC Lifecycle Service guidelines (warranty repairs via HP)
- End of life processing of PCs at the end of lease / lifecycle in alignment with PC Lifecycle Service guidelines (return of hardware to HP)
- User interaction during PC setup / redeployment / retirement
Field Service Technician
Cuero, TX jobs
Immediate need for a talented Field Service Technician. This is a 09 months Contract opportunity with long-term potential and is located in Cuero, TX (Onsite). Please review the job description below and contact me ASAP if you are interested.
Job Diva ID: 25-94801
Pay Range: $22- $23/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities:
Project focus on upgrading advanced commercial printers at retail locations
Duties may include replacing printer parts, paper feed, power supply, changing the print head, changing toner drum, transfer belt, image unit
Perform complex upgrades and troubleshooting of printers, servers, hard drives, and monitor systems
Provide on-site technical support to internal or external customers in resolving complex or escalated technology issues on operational or maintenance aspects of system equipment
Install and remove equipment and systems as required
Responsible for day-to-day operation of applications and equipment and serve as a customer contact on technical and service-related problems
Ensure that all schedules, transmission, on-line systems, and problems are resolved in an accurate and timely manner
Serve as a liaison between customers, departments, and within the organization to lead problem resolution and change management processes
Determine the most cost-effective repair / resolution to minimize customer downtime
Key Requirements and Technology Experience:
Key Skills; Printer experience, Hardware experience
Minimum 2 to 3 years of field service experience, specifically in commercial printers required
Must be able to do extensive traveling via plane and / or car
Must have commercial / large printer experience; Lexmark printer certification nice to have
Experience working on commercial printers and have an electronics / mechanical aptitude
Working knowledge of Windows operating systems, networks, databases and network security concepts and tools is required
Working knowledge of the Microsoft Office application suite including MS Outlook
Experience with multi-platform Windows O/S required
Working knowledge of Rufus, Windows Server imaging, photo printing experience, ability to troubleshoot system connectivity, Windows configuration
Ability to work independently in a retail environment
Ability to lift up to 50lbs.
Excellent customer service skills and professionalism
Able to communicate effectively both written and verbally, with key stakeholders, leadership, partners, team members, other organizations, and customers
Ability to coordinate and prioritize multiple tasks simultaneously while maintaining attention to detail and quality
Demonstrated capability to achieve results in a fast-paced, client-driven environment
Our client is a leading IT industry , and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
By applying to our jobs, you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.
Field Service Technician
Catskill, NY jobs
Immediate need for a talented Field Service Technician. This is a 06 months contract opportunity with long-term potential and is located in Catskill, NY (Onsite). Please review the job description below and contact me ASAP if you are interested.
Job ID:25-94803
Pay Range: $22 - $22.50/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities:
Project focus on upgrading advanced commercial printers at retail locations.
Duties may include replacing printer parts, paper feed, power supply, changing the print head, changing toner drum, transfer belt, image unit.
Perform complex upgrades and troubleshooting of printers, servers, hard drives, and monitor systems.
Provide on-site technical support to internal or external customers in resolving complex or escalated technology issues on operational or maintenance aspects of system equipment.
Install and remove equipment and systems as required.
Responsible for day-to-day operation of applications and equipment and serve as a customer contact on technical and service-related problems.
Ensure that all schedules, transmission, on-line systems, and problems are resolved in an accurate and timely manner.
Serve as a liaison between customers, departments, and within the organization to lead problem resolution and change management processes.
Determine the most cost-effective repair / resolution to minimize customer downtime.
Key Requirements and Technology Experience:
Key Skills; Printer experience, Hardware experience
Minimum 2 to 3 years of field service experience, specifically in commercial printers required
Must be able to do extensive traveling via plane and / or car
Must have commercial / large printer experience; Lexmark printer certification nice to have
Experience working on commercial printers and have an electronics / mechanical aptitude
Working knowledge of Windows operating systems, networks, databases and network security concepts and tools is required
Working knowledge of the Microsoft Office application suite including MS Outlook
Experience with multi-platform Windows O/S required
Working knowledge of Rufus, Windows Server imaging, photo printing experience, ability to troubleshoot system connectivity, Windows configuration
Ability to work independently in a retail environment
Ability to lift up to 50lbs.
Excellent customer service skills and professionalism.
Able to communicate effectively both written and verbally, with key stakeholders, leadership, partners, team members, other organizations, and customers.
Ability to coordinate and prioritize multiple tasks simultaneously while maintaining attention to detail and quality.
Demonstrated capability to achieve results in a fast-paced, client-driven environment.
Our client is a leading IT Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.
Field Service Technician
West Palm Beach, FL jobs
Immediate need for a talented Field Service Technician . This is a 03+ months contract opportunity with potential to convert to fulltime and is located in West Palm Beach, FL (Onsite). Please review the job description below and contact me ASAP if you are interested.
Job ID: 25-93679
Pay Range: $16 - $17/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities:
NOTE : The role is considered remote because you do not report to a physical office daily. Instead, the client assigns service locations over phone/email.
You will then travel directly from your home to the customer sites to perform the required break/fix or printer-related tasks.
Is this position remote or in person? Remote
Will there be OC (on call)? Yes, after 60 days, we do work on Saturday when on call but have a day off during the week.
Key Requirements and Technology Experience:
Skills; [ "Hardware Break-Fix" , "Field Support", "Large Format Printers", "LaserJet Break/Fix", "Hardware Troubleshooting"] .
Strong hardware break-fix experience.
Large Format printer experience.
LaserJet break fix experience.
Strong PC break-fix experience.
3 years plus supporting Desktops, Laptops, and Printers.
3 years plus of customer service experience
Reliable Transportation (This is a driving position - reimbursed accordingly)
Able to work weekends, staggered or late shifts possibly including evenings and/or weekends
Personable as they will be interacting with a wide range of users and environments
Can work on a ladder of lift and are able to lift up to 50lbs.
Able to work from a bent, crouched, or kneeled position
Smartphone with tethering/hot spot capabilities (Reimbursed within Corporate Guidelines)
Laptop
Basic Hand Tools
Possess a valid driver's license
Server experience would be a bonus
Our client is a leading IT Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.
Tensioner Technician I (TN) - 2nd Shift
Portland, TN jobs
The TSUBAKI name is synonymous with excellence in quality, dependability, and customer service. U.S. Tsubaki Automotive, LLC is an international tier-one supplier of high-speed chain drive systems to the automotive industry.
The Tensioner Technician I will maintain the basic daily operation of the primary tensioner machine(s). This position will ensure the machine is making a quality part while meeting the desired productivity rate.
Essential Duties and Responsibilities: The essential duties and responsibilities of this job are included but not limited to this job description - other tasks may be assigned and expected to be performed.
Maintain tensioner machining equipment example: tooling adjustment, presetting, and pm etc.
Ability to troubleshoot basic machine issues
Maintain quality of the parts
Ability to check parts to meet quality standard
Ability to read small quality testing equipment example: calipers, mics, microscope, etc.
Ability to read a part print.
Ability to run one line at a time
Requirements:
High school diploma or equivalent preferred; equivalent relevant experience may be considered
Zero to two years related experience.
Basic Computer Skills
5s experience
Basic problem solving or troubleshooting skills
Ability to work with a team.
Ability to run up to 4 lines.
Position require excellent planning and organizational skills, extreme attention to details and significant computer skills.
Position requires weekends as needed with 24-hour notice.
Learn more about U.S. Tsubaki at: *************************
U.S. Tsubaki offers a competitive compensation and benefits package, including health benefits effective on date of hire, dental and vision benefits effective on the first of the month following date of hire, Paid Time Off ("PTO"), 10 paid holidays, generous 401(k) match and profit sharing, annual bonus potential, life insurance, short and long-term disability, flexible spending accounts, commuter benefits, education reimbursement, home and auto insurance discounts, and pet insurance.
The estimated salary range is meant to reflect an anticipated salary range for the position. We may pay more or less than of the anticipated range based upon market data and other factors, all of which are subject to change. Individual pay is based on location, skills and expertise, experience, and other relevant factors.
Tsubaki is an Equal Opportunity Employer-Minorities/Females/Veterans/Disability
PM21
PI70c6a149da76-37***********9
Datacenter Technician
Mesa, AZ jobs
Data Center Technician (Breakfix).
Qualifications:
· Physical layer: fiber optic connections, contamination, cleaning
· Understand ESD best practices
· Comfortable with text based CLI
· Familiar with IP based networking
· A+/Network+ level of knowledge required
· Good understanding of OSI layer and network principles
· 2+ years of DC experience required
· 4+ years of IT related experience required
· Familiarity with the Linux based systems and experience with scripting and automation (Bash, Python, Perl)
· Understanding BGP routing protocols, spanning tree, VRRP, LACP
· Good organization, multitasking and communication skills
· Microsoft Office Tools: Word, Outlook, Excel
· Understanding of network procedures, environmental and safety management in a DC environment
Responsibilities:
· Physical hardware swaps: (Fabric and Backbone)
o Optical transceiver swaps / Circuit diagnosis
o Line card swap
o TOR Replacement
o Work with vendors for RMA's
o Must be able to lift 50lbs
· Asset Management
· Tools and Ticket management
· Build relationships with partner teams within the DC
· Ability to review hardware logs, isolate and identify root cause
· Remote link troubleshooting
· Ability to mentor and guide L1 resource