Finance Service Representative jobs at Scott Credit Union - 26 jobs

Financial Service Representative - Branch Network Department; Evergreen Park Branch Banking • Full-Time • Branch Network Scott Credit Union is hiring a Financial Service Representative in Evergreen Park, IL to help support our members and strengthen our connection with the community. If you're passionate about delivering exceptional service, skilled at building relationships, and thrive in a collaborative, people-focused environment - we'd be excited to welcome you to our award-winning team. Schedule: Full-time | Monday-Saturday, Saturday rotation as scheduled Work Location Status: Fully on-site at the Evergreen Park, IL Branch. About the Role Financial Service Representatives are one of the primary points of contact for SCU members. They are responsible for creating an exceptional member experience by engaging with members who walk into the branch, over the phone and through outbound calling efforts. During their conversations, Financial Service Representatives are to educate members on the products and services SCU has to offer and resolve any questions or issues that arise. Why Join Scott Credit Union? Scott Credit Union has been designated a Top Workplace by the St. Louis Post-Dispatch and USA Today for our people-first culture and strong employee engagement. We invest in our diverse team with competitive benefits, meaningful work, and clear paths for growth. Benefits include: 11 paid holidays and competitive PTO 401(k) with employer match Medical, dental, vision, and life insurance Short-Term Disability, including maternity leave Tuition reimbursement program “Dress for your day” policy Career advancement opportunities Supportive, team-oriented culture What You'll Do Responsible for identifying, educating, presenting and cross selling SCU products and services to new and existing members in accordance with SCU's member engagement model. Responsible for meeting individual sales and operational goals as well as assisting the branch team in achieving branch goals. Maintain cross functional capabilities. Process financial transitions for members including opening and closing of accounts. Input, review, negotiate and close member loan application requests. Process deposits and withdrawals from accounts. Efficient in all teller duties as needed. Daily opens and closes his/her teller terminal, accounts for cash assigned, received, disbursed. Accurately balances to teller terminal close report and remits daily work to appropriate supervisor for disposition. Perform required OFAC (Office of Foreign Assets Control) screens as outlined in the Non-Member Verafin Processing policy and reports any positive matches to the BSA Group. Complies with BSA requirements of completing CTR and SAR. Fosters and maintains relationships with members. Responsible for providing prompt, professional, helpful, knowledgeable and courteous member service. Investigates member concerns, researches and recommends a resolution. Ensures we are meeting expectations with member service satisfaction results. What You Bring High school diploma or equivalent Minimum one year of customer service experience Personal computer experience to include Microsoft Office products Is This You? You're energized by creating meaningful connections and delivering strategic solutions You stay focused under pressure and prioritize precision in your work You take initiative, own your projects, and consistently aim for high-quality results You're looking to build a long-term career where your skills can grow and evolve Our Commitment At Scott Credit Union, our purpose is to support members through every phase of their financial journey. We believe in accountability, integrity, diversity, service excellence, and continuous growth-for both our members and our employees. Apply today to join a trusted organization that values your contribution and invests in your future. If selected, next steps may include a phone or in-person interview. universal banker; banker; personal banker; financial institution; bank teller; customer service; cash handling; retail banking;

Job Title: Senior Financial Recovery Representative (Collections) Status: Full Time Salary: $20.26 - $25.00 Benefit Information: ******************************************************************************************** About Us: 1st MidAmerica is a trusted financial institution dedicated to providing exceptional service to our members. We pride ourselves on our commitment to the communities we serve and our focus on delivering an array of financial products for each step in their financial journey. We are currently seeking motivated and member-oriented individuals to join our team as a Senior Financial Recovery Representative. Job Summary: We are seeking a Senior Financial Recovery Representative to preserve the Credit Union's assets by controlling delinquent accounts, collecting delinquent loan payments, recovering collateral, and assisting other Collectors. Key Responsibilities: - Contact delinquent accounts by phone and mail and take appropriate action to bring them current. - Take action to repossess collateral when arrangements to bring the loan current are unsuccessful. - Analyze the financial situation of delinquent borrowers. - Maintain accurate files and reports on all collections activity. - Inform management of trends in loan underwriting contributing to delinquent/charged-off loans. - Provides information to legal counsel, outside agencies and appropriate parties as necessary. - Ensure compliance with policies and regulations. Qualifications: - High school diploma or equivalent. - Three years to five years of similar or related experience. - Exceptional customer service skills are required. - Strong communication skills and attention to detail. What We Offer: - Competitive salary and benefits. - Opportunities for career growth. - Supportive team environment. Schedule: - Monday - Friday 8:00 AM - 5:00 PM - Saturday Hours 8:30 AM - 12:30 PM (On rotation) - Full Time Employees have a 40-hour work week within the hours listed above. Disclaimer : Must be able to work and travel to different credit union locations as determined by management. 1st MidAmerica is an Equal Opportunity Employer.

Job Title: Senior Financial Recovery Representative (Collections) Status: Full Time Salary: $20.26 - $25.00 Benefit Information: ******************************************************************************************** About Us: 1 st MidAmerica is a trusted financial institution dedicated to providing exceptional service to our members. We pride ourselves on our commitment to the communities we serve and our focus on delivering an array of financial products for each step in their financial journey. We are currently seeking motivated and member-oriented individuals to join our team as a Senior Financial Recovery Representative. Job Summary: We are seeking a Senior Financial Recovery Representative to preserve the Credit Union's assets by controlling delinquent accounts, collecting delinquent loan payments, recovering collateral, and assisting other Collectors. Key Responsibilities: - Contact delinquent accounts by phone and mail and take appropriate action to bring them current. - Take action to repossess collateral when arrangements to bring the loan current are unsuccessful. - Analyze the financial situation of delinquent borrowers. - Maintain accurate files and reports on all collections activity. - Inform management of trends in loan underwriting contributing to delinquent/charged-off loans. - Provides information to legal counsel, outside agencies and appropriate parties as necessary. - Ensure compliance with policies and regulations. Qualifications: - High school diploma or equivalent. - Three years to five years of similar or related experience. - Exceptional customer service skills are required. - Strong communication skills and attention to detail. What We Offer: - Competitive salary and benefits. - Opportunities for career growth. - Supportive team environment. Schedule: - Monday - Friday 8:00 AM - 5:00 PM - Saturday Hours 8:30 AM - 12:30 PM (On rotation) - Full Time Employees have a 40-hour work week within the hours listed above. Disclaimer: Must be able to work and travel to different credit union locations as determined by management. 1 st MidAmerica is an Equal Opportunity Employer.

Job Description Job Title: Senior Financial Recovery Representative (Collections) Status: Full Time Salary: $20.26 - $25.00 Benefit Information: ******************************************************************************************** About Us: 1st MidAmerica is a trusted financial institution dedicated to providing exceptional service to our members. We pride ourselves on our commitment to the communities we serve and our focus on delivering an array of financial products for each step in their financial journey. We are currently seeking motivated and member-oriented individuals to join our team as a Senior Financial Recovery Representative. Job Summary: We are seeking a Senior Financial Recovery Representative to preserve the Credit Union's assets by controlling delinquent accounts, collecting delinquent loan payments, recovering collateral, and assisting other Collectors. Key Responsibilities: - Contact delinquent accounts by phone and mail and take appropriate action to bring them current. - Take action to repossess collateral when arrangements to bring the loan current are unsuccessful. - Analyze the financial situation of delinquent borrowers. - Maintain accurate files and reports on all collections activity. - Inform management of trends in loan underwriting contributing to delinquent/charged-off loans. - Provides information to legal counsel, outside agencies and appropriate parties as necessary. - Ensure compliance with policies and regulations. Qualifications: - High school diploma or equivalent. - Three years to five years of similar or related experience. - Exceptional customer service skills are required. - Strong communication skills and attention to detail. What We Offer: - Competitive salary and benefits. - Opportunities for career growth. - Supportive team environment. Schedule: - Monday - Friday 8:00 AM - 5:00 PM - Saturday Hours 8:30 AM - 12:30 PM (On rotation) - Full Time Employees have a 40-hour work week within the hours listed above. Disclaimer: Must be able to work and travel to different credit union locations as determined by management. 1st MidAmerica is an Equal Opportunity Employer.

Job Title: Senior Financial Recovery Representative (Collections) Status: Full Time Salary: $20.26 - $25.00 Benefit Information: ******************************************************************************************** About Us: 1 st MidAmerica is a trusted financial institution dedicated to providing exceptional service to our members. We pride ourselves on our commitment to the communities we serve and our focus on delivering an array of financial products for each step in their financial journey. We are currently seeking motivated and member-oriented individuals to join our team as a Senior Financial Recovery Representative. Job Summary: We are seeking a Senior Financial Recovery Representative to preserve the Credit Union's assets by controlling delinquent accounts, collecting delinquent loan payments, recovering collateral, and assisting other Collectors. Key Responsibilities: - Contact delinquent accounts by phone and mail and take appropriate action to bring them current. - Take action to repossess collateral when arrangements to bring the loan current are unsuccessful. - Analyze the financial situation of delinquent borrowers. - Maintain accurate files and reports on all collections activity. - Inform management of trends in loan underwriting contributing to delinquent/charged-off loans. - Provides information to legal counsel, outside agencies and appropriate parties as necessary. - Ensure compliance with policies and regulations. Qualifications: - High school diploma or equivalent. - Three years to five years of similar or related experience. - Exceptional customer service skills are required. - Strong communication skills and attention to detail. What We Offer: - Competitive salary and benefits. - Opportunities for career growth. - Supportive team environment. Schedule: - Monday - Friday 8:00 AM - 5:00 PM - Saturday Hours 8:30 AM - 12:30 PM (On rotation) - Full Time Employees have a 40-hour work week within the hours listed above. Disclaimer: Must be able to work and travel to different credit union locations as determined by management. 1 st MidAmerica is an Equal Opportunity Employer.

Job Title: Financial Recovery Representative (Collections) Status: Full Time Salary: $17.79 Benefit Information: ******************************************************************************************** About Us: 1st MidAmerica is a trusted financial institution dedicated to providing exceptional service to our members. We pride ourselves on our commitment to the communities we serve and our focus on delivering an array of financial products for each step in their financial journey. We are currently seeking motivated and member-oriented individuals to join our team as a Financial Recovery Representative. Job Summary: We are seeking a Financial Recovery Representative to support the Financial Recovery Department by assisting in the collection of past due accounts and processing paperwork associated with bankruptcies and repossessions. Key Responsibilities: - Contact members with delinquent accounts by phone and mail and take appropriate action to bring accounts current. - Make recommendations to repossess or charge off account collateral when other arrangements to bring the loan current are unsuccessful. - Maintain accurate files and reports on all collections activity. - Prepare daily, weekly, and monthly reports on collection activity as directed. - Inform management of trends in loan underwriting contributing to delinquent/charged-off loans. - Provide excellent member service. - Ensure compliance with policies and regulations. Qualifications: - High school diploma or equivalent. - One year to three years of similar or related experience. - Customer service experience is a plus. - Strong communication skills and attention to detail. What We Offer: - Competitive salary and benefits. - Opportunities for career growth. - Supportive team environment. Schedule: - Monday - Friday 8:00 AM - 5:00 PM - Saturday Hours 8:30 AM - 12:30 PM (On rotation) - Full Time Employees have a 40-hour work week within the hours listed above. Disclaimer : Must be able to work and travel to different credit union locations as determined by management. 1st MidAmerica is an Equal Opportunity Employer.

Job Title: Financial Recovery Representative (Collections) Status: Full Time Salary: $17.79 Benefit Information: ******************************************************************************************** About Us: 1 st MidAmerica is a trusted financial institution dedicated to providing exceptional service to our members. We pride ourselves on our commitment to the communities we serve and our focus on delivering an array of financial products for each step in their financial journey. We are currently seeking motivated and member-oriented individuals to join our team as a Financial Recovery Representative. Job Summary: We are seeking a Financial Recovery Representative to support the Financial Recovery Department by assisting in the collection of past due accounts and processing paperwork associated with bankruptcies and repossessions. Key Responsibilities: - Contact members with delinquent accounts by phone and mail and take appropriate action to bring accounts current. - Make recommendations to repossess or charge off account collateral when other arrangements to bring the loan current are unsuccessful. - Maintain accurate files and reports on all collections activity. - Prepare daily, weekly, and monthly reports on collection activity as directed. - Inform management of trends in loan underwriting contributing to delinquent/charged-off loans. - Provide excellent member service. - Ensure compliance with policies and regulations. Qualifications: - High school diploma or equivalent. - One year to three years of similar or related experience. - Customer service experience is a plus. - Strong communication skills and attention to detail. What We Offer: - Competitive salary and benefits. - Opportunities for career growth. - Supportive team environment. Schedule: - Monday - Friday 8:00 AM - 5:00 PM - Saturday Hours 8:30 AM - 12:30 PM (On rotation) - Full Time Employees have a 40-hour work week within the hours listed above. Disclaimer: Must be able to work and travel to different credit union locations as determined by management. 1 st MidAmerica is an Equal Opportunity Employer.

Job Description Job Title: Financial Recovery Representative (Collections) Status: Full Time Salary: $17.79 Benefit Information: ******************************************************************************************** About Us: 1st MidAmerica is a trusted financial institution dedicated to providing exceptional service to our members. We pride ourselves on our commitment to the communities we serve and our focus on delivering an array of financial products for each step in their financial journey. We are currently seeking motivated and member-oriented individuals to join our team as a Financial Recovery Representative. Job Summary: We are seeking a Financial Recovery Representative to support the Financial Recovery Department by assisting in the collection of past due accounts and processing paperwork associated with bankruptcies and repossessions. Key Responsibilities: - Contact members with delinquent accounts by phone and mail and take appropriate action to bring accounts current. - Make recommendations to repossess or charge off account collateral when other arrangements to bring the loan current are unsuccessful. - Maintain accurate files and reports on all collections activity. - Prepare daily, weekly, and monthly reports on collection activity as directed. - Inform management of trends in loan underwriting contributing to delinquent/charged-off loans. - Provide excellent member service. - Ensure compliance with policies and regulations. Qualifications: - High school diploma or equivalent. - One year to three years of similar or related experience. - Customer service experience is a plus. - Strong communication skills and attention to detail. What We Offer: - Competitive salary and benefits. - Opportunities for career growth. - Supportive team environment. Schedule: - Monday - Friday 8:00 AM - 5:00 PM - Saturday Hours 8:30 AM - 12:30 PM (On rotation) - Full Time Employees have a 40-hour work week within the hours listed above. Disclaimer: Must be able to work and travel to different credit union locations as determined by management. 1st MidAmerica is an Equal Opportunity Employer.

Financial Service Representative - Branch Network Department; Evergreen Park Branch Banking • Full-Time • Branch Network Scott Credit Union is hiring a Financial Service Representative in Evergreen Park, IL to help support our members and strengthen our connection with the community. If you're passionate about delivering exceptional service, skilled at building relationships, and thrive in a collaborative, people-focused environment - we'd be excited to welcome you to our award-winning team. Schedule: Full-time | Monday-Saturday, Saturday rotation as scheduled Work Location Status: Fully on-site at the Evergreen Park, IL Branch. About the Role Financial Service Representatives are one of the primary points of contact for SCU members. They are responsible for creating an exceptional member experience by engaging with members who walk into the branch, over the phone and through outbound calling efforts. During their conversations, Financial Service Representatives are to educate members on the products and services SCU has to offer and resolve any questions or issues that arise. Why Join Scott Credit Union? Scott Credit Union has been designated a Top Workplace by the St. Louis Post-Dispatch and USA Today for our people-first culture and strong employee engagement. We invest in our diverse team with competitive benefits, meaningful work, and clear paths for growth. Benefits include: 11 paid holidays and competitive PTO 401(k) with employer match Medical, dental, vision, and life insurance Short-Term Disability, including maternity leave Tuition reimbursement program “Dress for your day” policy Career advancement opportunities Supportive, team-oriented culture What You'll Do Responsible for identifying, educating, presenting and cross selling SCU products and services to new and existing members in accordance with SCU's member engagement model. Responsible for meeting individual sales and operational goals as well as assisting the branch team in achieving branch goals. Maintain cross functional capabilities. Process financial transitions for members including opening and closing of accounts. Input, review, negotiate and close member loan application requests. Process deposits and withdrawals from accounts. Efficient in all teller duties as needed. Daily opens and closes his/her teller terminal, accounts for cash assigned, received, disbursed. Accurately balances to teller terminal close report and remits daily work to appropriate supervisor for disposition. Perform required OFAC (Office of Foreign Assets Control) screens as outlined in the Non-Member Verafin Processing policy and reports any positive matches to the BSA Group. Complies with BSA requirements of completing CTR and SAR. Fosters and maintains relationships with members. Responsible for providing prompt, professional, helpful, knowledgeable and courteous member service. Investigates member concerns, researches and recommends a resolution. Ensures we are meeting expectations with member service satisfaction results. What You Bring High school diploma or equivalent Minimum one year of customer service experience Personal computer experience to include Microsoft Office products Is This You? You're energized by creating meaningful connections and delivering strategic solutions You stay focused under pressure and prioritize precision in your work You take initiative, own your projects, and consistently aim for high-quality results You're looking to build a long-term career where your skills can grow and evolve Our Commitment At Scott Credit Union, our purpose is to support members through every phase of their financial journey. We believe in accountability, integrity, diversity, service excellence, and continuous growth-for both our members and our employees. Apply today to join a trusted organization that values your contribution and invests in your future. If selected, next steps may include a phone or in-person interview. universal banker; banker; personal banker; financial institution; bank teller; customer service; cash handling; retail banking;

Scott Credit Union is calling all customer service professionals who are interested in a part-time Financial Services Representative position in the Scott Air Force Base, IL area to apply to join our amazing Scott Air Force Base Branch! This Financial Services Representative position works Monday - Saturday, with varied hours and schedule depending on operational needs. Purpose, Mission, Vision, Values At Scott Credit Union, we are committed to upholding our purpose, mission, vision, and values. Our Purpose guides everything we do as an organization and is supported by our actionable Mission, Vision, and Values. If our chosen purpose, mission, vision, and values resonates with you and you want to find meaning in your work, we hope you will apply to become a part of our team! Purpose: To be with our members through every phase of their financial journeys, providing financial solutions that support them, their families, and their communities. Mission: Members. Value. Community. Vision: Building Better Financial Futures. Values: Accountability - I take pride and ownership in all I do. Diversity - I support the diverse and inclusive work environment that is fostered by Scott Credit Union. Growth - I will pursue professional development with the encouragement of Scott Credit Union. Integrity - I will maintain the highest ethical standards. Service Excellence - I am devoted to continuously "WOW"ing members and each other through the 3e Promise. Why You Should Join Our Team Scott Credit Union is a recipient of the St. Louis Post-Dispatch Top Workplaces Award 2025, the twelfth time since 2012. This year, SCU was recognized as one of the Top Workplaces for our dedication to our people-first culture. The Top Workplaces award highlights SCU's commitment to creating a positive and supportive work environment, where employees thrive and contribute to the organization's overall success. Our team is our #1 priority, and we are proud to offer great benefits and perks, such as 11 paid holidays, competitive paid time off (PTO), Short-Term Disability (STD) that includes maternity leave, 401k with employer match, medical, dental, vision, and other insurance options, educational reimbursement program, employee assistance programs, opportunities for career advancement, casual “dress for your day” dress code, a positive team-oriented culture, and much more! A comprehensive benefit guide with a full list of our benefits can be found on our career page, scu.org/careers/. The Day to Day as a Financial Services Representative Financial Services Representatives are one of the primary points of contact for SCU members. They are responsible for creating an exceptional member experience by engaging with members and educating them on the products and services SCU has to offer. A typical day will look like: Responsible for identifying, educating, presenting and cross selling SCU products and services to new and existing members in accordance with SCU's member engagement model. Responsible for meeting individual sales and operational goals as well as assisting the branch team in achieving branch goals. Recognize cross sale opportunities through needs based financial conversations, referring members to mortgage, business lending/services and investments. Ensures consistent delivery of SCU's member engagement model leveraging technology including tablets, enhanced ATM's and other digital service channels available to SCU members. Maintain cross functional capabilities. Process financial transitions for members including opening and closing of accounts. Input, review, negotiate and close member loan application requests. Process deposits and withdrawals from accounts. Efficient in all teller duties as needed. Provides one or more of the following services for members, in person, by telephone or by mail: Processes deposits to share, share draft, and other savings accounts. Disburses cash or check withdrawals. Provides money orders and cash advances. Receives loan payments and service charge payments for services. Process transfers between accounts as required. Processes automatic distribution forms, recording allotments according to member's request. Daily opens and closes his/her teller terminal, accounts for cash assigned, received, disbursed. Accurately balances to teller terminal close report and remits daily work to appropriate supervisor for disposition. Perform required OFAC (Office of Foreign Assets Control) screens as outlined in the Non-Member Verafin Processing policy and reports any positive matches to the BSA Group. Complies with BSA requirements of completing CTR and SAR. Responds to routine member inquiry regarding the operation of accounts, access to services, account discrepancies, adding or reducing service features on various accounts, and assisting members. Work might be performed on the teller platform, at the Drive-Up windows or in the lobby. Foster and maintains relationships with members. Responsible for providing prompt, professional, helpful, knowledgeable and courteous member service Investigates member concerns, researches and recommends a resolution. Ensures we are meeting expectations with member service satisfaction results. Operates computer to accurately post transactions, access account information, balance transactions, and generally update member account transactions and information. Assist others to complete tasks and work assignments. Duties, responsibilities, and activities may change at any time with or without notice. Are You a Good Fit? Ask yourself the below questions to help determine if this job is the right fit for you. Do you enjoy engaging with people and providing exceptional customer service? Are you detail-oriented and like working with numbers? Do you thrive in a fast-paced environment? Are you a positive person who enjoys working as part of a team? Do you enjoy working in a diverse environment with diverse members? Do you take pride and ownership in all that you do? Are you looking for a job where you can develop professionally? If you answered yes to these questions, we hope you apply! To Be Considered, You'll Need: A High School Diploma or GED One year of customer service experience Personal computer experience, including Microsoft Office products Are You Ready to Join Our Team? If this sounds like the right opportunity for you, we hope you apply today! If selected as a candidate, next steps may include a phone interview to go over the basics and/or an in-person interview to learn more about your experiences and qualifications. universal banker; banker; personal banker; financial institution; bank teller; customer service; cash handling; retail banking;

Financial Service Representative - Branch Network Department; Mascoutah Branch Banking • Part-Time • Branch Network Scott Credit Union is hiring a Financial Service Representative in Mascoutah, IL to help support our members and strengthen our connection with the community. If you're passionate about delivering exceptional service, skilled at building relationships, and thrive in a collaborative, people-focused environment - we'd be excited to welcome you to our award-winning team. Schedule: Part-time | Monday-Saturday Work Location Status: Fully on-site at the Mascoutah, IL Branch About the Role Financial Service Representatives are one of the primary points of contact for SCU members. They are responsible for creating an exceptional member experience by engaging with members who walk into the branch, over the phone and through outbound calling efforts. During their conversations, Financial Service Representatives are to educate members on the products and services SCU has to offer and resolve any questions or issues that arise. Why Join Scott Credit Union? Scott Credit Union has been designated a Top Workplace by the St. Louis Post-Dispatch and USA Today for our people-first culture and strong employee engagement. We invest in our diverse team with competitive benefits, meaningful work, and clear paths for growth. Benefits include: 11 paid holidays and competitive PTO 401(k) with employer match Medical, dental, vision, and life insurance Short-Term Disability, including maternity leave Tuition reimbursement program “Dress for your day” policy Career advancement opportunities Supportive, team-oriented culture What You'll Do Responsible for identifying, educating, presenting and cross selling SCU products and services to new and existing members in accordance with SCU's member engagement model. Responsible for meeting individual production and operational goals as well as assisting the branch team in achieving branch goals. Maintain cross functional capabilities. Process financial transitions for members including opening and closing of accounts. Input, review, negotiate and close member loan application requests. Process deposits and withdrawals from accounts. Efficient in all teller duties as needed. Daily opens and closes his/her teller terminal, accounts for cash assigned, received, disbursed. Accurately balances to teller terminal close report and remits daily work to appropriate supervisor for disposition. Perform required OFAC (Office of Foreign Assets Control) screens as outlined in the Non-Member Verafin Processing policy and reports any positive matches to the BSA Group. Complies with BSA requirements of completing CTR and SAR. Fosters and maintains relationships with members. Responsible for providing prompt, professional, helpful, knowledgeable and courteous member service. Investigates member concerns, researches and recommends a resolution. Ensures we are meeting expectations with member service satisfaction results. What You Bring High school diploma or equivalent Minimum one year of customer service experience Personal computer experience to include Microsoft Office products Is This You? You're energized by creating meaningful connections and delivering strategic solutions You stay focused under pressure and prioritize precision in your work You take initiative, own your projects, and consistently aim for high-quality results You're looking to build a long-term career where your skills can grow and evolve Our Commitment At Scott Credit Union, our purpose is to support members through every phase of their financial journey. We believe in accountability, integrity, diversity, service excellence, and continuous growth-for both our members and our employees. Apply today to join a trusted organization that values your contribution and invests in your future. If selected, next steps may include a phone or in-person interview. universal banker; banker; personal banker; financial institution; bank teller; customer service; cash handling; retail banking;

Financial Service Representative - Branch Network Department; Mascoutah Branch Banking • Part-Time • Branch Network Scott Credit Union is hiring a Financial Service Representative in Mascoutah, IL to help support our members and strengthen our connection with the community. If you're passionate about delivering exceptional service, skilled at building relationships, and thrive in a collaborative, people-focused environment - we'd be excited to welcome you to our award-winning team. Schedule: Part-time | Monday-Saturday Work Location Status: Fully on-site at the Mascoutah, IL Branch About the Role Financial Service Representatives are one of the primary points of contact for SCU members. They are responsible for creating an exceptional member experience by engaging with members who walk into the branch, over the phone and through outbound calling efforts. During their conversations, Financial Service Representatives are to educate members on the products and services SCU has to offer and resolve any questions or issues that arise. Why Join Scott Credit Union? Scott Credit Union has been designated a Top Workplace by the St. Louis Post-Dispatch and USA Today for our people-first culture and strong employee engagement. We invest in our diverse team with competitive benefits, meaningful work, and clear paths for growth. Benefits include: 11 paid holidays and competitive PTO 401(k) with employer match Medical, dental, vision, and life insurance Short-Term Disability, including maternity leave Tuition reimbursement program “Dress for your day” policy Career advancement opportunities Supportive, team-oriented culture What You'll Do Responsible for identifying, educating, presenting and cross selling SCU products and services to new and existing members in accordance with SCU's member engagement model. Responsible for meeting individual production and operational goals as well as assisting the branch team in achieving branch goals. Maintain cross functional capabilities. Process financial transitions for members including opening and closing of accounts. Input, review, negotiate and close member loan application requests. Process deposits and withdrawals from accounts. Efficient in all teller duties as needed. Daily opens and closes his/her teller terminal, accounts for cash assigned, received, disbursed. Accurately balances to teller terminal close report and remits daily work to appropriate supervisor for disposition. Perform required OFAC (Office of Foreign Assets Control) screens as outlined in the Non-Member Verafin Processing policy and reports any positive matches to the BSA Group. Complies with BSA requirements of completing CTR and SAR. Fosters and maintains relationships with members. Responsible for providing prompt, professional, helpful, knowledgeable and courteous member service. Investigates member concerns, researches and recommends a resolution. Ensures we are meeting expectations with member service satisfaction results. What You Bring High school diploma or equivalent Minimum one year of customer service experience Personal computer experience to include Microsoft Office products Is This You? You're energized by creating meaningful connections and delivering strategic solutions You stay focused under pressure and prioritize precision in your work You take initiative, own your projects, and consistently aim for high-quality results You're looking to build a long-term career where your skills can grow and evolve Our Commitment At Scott Credit Union, our purpose is to support members through every phase of their financial journey. We believe in accountability, integrity, diversity, service excellence, and continuous growth-for both our members and our employees. Apply today to join a trusted organization that values your contribution and invests in your future. If selected, next steps may include a phone or in-person interview. universal banker; banker; personal banker; financial institution; bank teller; customer service; cash handling; retail banking;

Floating Financial Service Representative - Retail Operations Department; Home Office Branch Banking • Full-Time • Retail Operations Scott Credit Union is hiring a Floating Financial Service Representative in Edwardsville, IL to help support our members and strengthen our connection with the community. If you're passionate about delivering exceptional service, skilled at building relationships, and thrive in a collaborative, people-focused environment - we'd be excited to welcome you to our award-winning team. Schedule: Full-time | Monday-Saturday, Saturday rotation as scheduled Work Location Status: Fully on-site at the Home Office Branch About the Role FSRs are one of the primary points of contact for SCU members. They are responsible for creating an exceptional member experience by engaging with members who walk into the branch, over the phone and through outbound calling efforts. During their conversations, FSRs are to educate members on the products and services SCU has to offer and resolve any questions or issues that arise. This position must have the ability to work in multiple branch locations. Why Join Scott Credit Union? Scott Credit Union has been designated a Top Workplace by the St. Louis Post-Dispatch and USA Today for our people-first culture and strong employee engagement. We invest in our diverse team with competitive benefits, meaningful work, and clear paths for growth. Benefits include: 11 paid holidays and competitive PTO 401(k) with employer match Medical, dental, vision, and life insurance Short-Term Disability, including maternity leave Tuition reimbursement program “Dress for your day” policy Career advancement opportunities Supportive, team-oriented culture What You'll Do Responsible for identifying, educating, presenting and cross selling SCU products and services to new and existing members in accordance with SCU's member engagement model. Responsible for meeting individual sales and operational goals as well as assisting the branch team in achieving branch goals. Maintain cross functional capabilities. Process financial transitions for members including opening and closing of accounts. Input, review, negotiate and close member loan application requests. Process deposits and withdrawals from accounts. Efficient in all teller duties as needed. Daily opens and closes his/her teller terminal, accounts for cash assigned, received, disbursed. Accurately balances to teller terminal close report and remits daily work to appropriate supervisor for disposition. Perform required OFAC (Office of Foreign Assets Control) screens as outlined in the Non-Member Verafin Processing policy and reports any positive matches to the BSA Group. Complies with BSA requirements of completing CTR and SAR. Fosters and maintains relationships with members. Responsible for providing prompt, professional, helpful, knowledgeable and courteous member service. Investigates member concerns, researches and recommends a resolution. Ensures we are meeting expectations with member service satisfaction results. What You Bring High school diploma or equivalent Minimum one year of customer service experience Personal computer experience to include Microsoft Office products Is This You? You're energized by creating meaningful connections and delivering strategic solutions You stay focused under pressure and prioritize precision in your work You take initiative, own your projects, and consistently aim for high-quality results You're looking to build a long-term career where your skills can grow and evolve Our Commitment At Scott Credit Union, our purpose is to support members through every phase of their financial journey. We believe in accountability, integrity, diversity, service excellence, and continuous growth-for both our members and our employees. Apply today to join a trusted organization that values your contribution and invests in your future. If selected, next steps may include a phone or in-person interview. universal banker; banker; personal banker; financial institution; bank teller; customer service; cash handling; retail banking;

Floating Financial Service Representative - Retail Operations Department; Home Office Branch Banking • Full-Time • Retail Operations Scott Credit Union is hiring a Floating Financial Service Representative in Edwardsville, IL to help support our members and strengthen our connection with the community. If you're passionate about delivering exceptional service, skilled at building relationships, and thrive in a collaborative, people-focused environment - we'd be excited to welcome you to our award-winning team. Schedule: Full-time | Monday-Saturday, Saturday rotation as scheduled Work Location Status: Fully on-site at the Home Office Branch About the Role FSRs are one of the primary points of contact for SCU members. They are responsible for creating an exceptional member experience by engaging with members who walk into the branch, over the phone and through outbound calling efforts. During their conversations, FSRs are to educate members on the products and services SCU has to offer and resolve any questions or issues that arise. This position must have the ability to work in multiple branch locations. Why Join Scott Credit Union? Scott Credit Union has been designated a Top Workplace by the St. Louis Post-Dispatch and USA Today for our people-first culture and strong employee engagement. We invest in our diverse team with competitive benefits, meaningful work, and clear paths for growth. Benefits include: 11 paid holidays and competitive PTO 401(k) with employer match Medical, dental, vision, and life insurance Short-Term Disability, including maternity leave Tuition reimbursement program “Dress for your day” policy Career advancement opportunities Supportive, team-oriented culture What You'll Do Responsible for identifying, educating, presenting and cross selling SCU products and services to new and existing members in accordance with SCU's member engagement model. Responsible for meeting individual sales and operational goals as well as assisting the branch team in achieving branch goals. Maintain cross functional capabilities. Process financial transitions for members including opening and closing of accounts. Input, review, negotiate and close member loan application requests. Process deposits and withdrawals from accounts. Efficient in all teller duties as needed. Daily opens and closes his/her teller terminal, accounts for cash assigned, received, disbursed. Accurately balances to teller terminal close report and remits daily work to appropriate supervisor for disposition. Perform required OFAC (Office of Foreign Assets Control) screens as outlined in the Non-Member Verafin Processing policy and reports any positive matches to the BSA Group. Complies with BSA requirements of completing CTR and SAR. Fosters and maintains relationships with members. Responsible for providing prompt, professional, helpful, knowledgeable and courteous member service. Investigates member concerns, researches and recommends a resolution. Ensures we are meeting expectations with member service satisfaction results. What You Bring High school diploma or equivalent Minimum one year of customer service experience Personal computer experience to include Microsoft Office products Is This You? You're energized by creating meaningful connections and delivering strategic solutions You stay focused under pressure and prioritize precision in your work You take initiative, own your projects, and consistently aim for high-quality results You're looking to build a long-term career where your skills can grow and evolve Our Commitment At Scott Credit Union, our purpose is to support members through every phase of their financial journey. We believe in accountability, integrity, diversity, service excellence, and continuous growth-for both our members and our employees. Apply today to join a trusted organization that values your contribution and invests in your future. If selected, next steps may include a phone or in-person interview. universal banker; banker; personal banker; financial institution; bank teller; customer service; cash handling; retail banking;

Financial Service Representative - Branch Network Department; Lebanon Branch Banking • Full-Time • Branch Network Scott Credit Union is hiring a Financial Service Representative in Lebanon, IL to help support our members and strengthen our connection with the community. If you're passionate about delivering exceptional service, skilled at building relationships, and thrive in a collaborative, people-focused environment - we'd be excited to welcome you to our award-winning team. Schedule: Full-time | Monday-Saturday, Saturday rotation as scheduled Work Location Status: Fully on-site at the Lebanon, IL Branch About the Role Financial Service Representatives are one of the primary points of contact for SCU members. They are responsible for creating an exceptional member experience by engaging with members who walk into the branch, over the phone and through outbound calling efforts. During their conversations, Financial Service Representatives are to educate members on the products and services SCU has to offer and resolve any questions or issues that arise. Why Join Scott Credit Union? Scott Credit Union has been designated a Top Workplace by the St. Louis Post-Dispatch and USA Today for our people-first culture and strong employee engagement. We invest in our diverse team with competitive benefits, meaningful work, and clear paths for growth. Benefits include: 11 paid holidays and competitive PTO 401(k) with employer match Medical, dental, vision, and life insurance Short-Term Disability, including maternity leave Tuition reimbursement program “Dress for your day” policy Career advancement opportunities Supportive, team-oriented culture What You'll Do Responsible for identifying, educating, presenting and cross selling SCU products and services to new and existing members in accordance with SCU's member engagement model. Responsible for meeting individual sales and operational goals as well as assisting the branch team in achieving branch goals. Maintain cross functional capabilities. Process financial transitions for members including opening and closing of accounts. Input, review, negotiate and close member loan application requests. Process deposits and withdrawals from accounts. Efficient in all teller duties as needed. Daily opens and closes his/her teller terminal, accounts for cash assigned, received, disbursed. Accurately balances to teller terminal close report and remits daily work to appropriate supervisor for disposition. Perform required OFAC (Office of Foreign Assets Control) screens as outlined in the Non-Member Verafin Processing policy and reports any positive matches to the BSA Group. Complies with BSA requirements of completing CTR and SAR. Fosters and maintains relationships with members. Responsible for providing prompt, professional, helpful, knowledgeable and courteous member service. Investigates member concerns, researches and recommends a resolution. Ensures we are meeting expectations with member service satisfaction results. What You Bring High school diploma or equivalent Minimum one year of customer service experience Personal computer experience to include Microsoft Office products Is This You? You're energized by creating meaningful connections and delivering strategic solutions You stay focused under pressure and prioritize precision in your work You take initiative, own your projects, and consistently aim for high-quality results You're looking to build a long-term career where your skills can grow and evolve Our Commitment At Scott Credit Union, our purpose is to support members through every phase of their financial journey. We believe in accountability, integrity, diversity, service excellence, and continuous growth-for both our members and our employees. Apply today to join a trusted organization that values your contribution and invests in your future. If selected, next steps may include a phone or in-person interview. universal banker; banker; personal banker; financial institution; bank teller; customer service; cash handling; retail banking;

Financial Service Representative - Branch Network Department; Lebanon Branch Banking • Full-Time • Branch Network Scott Credit Union is hiring a Financial Service Representative in Lebanon, IL to help support our members and strengthen our connection with the community. If you're passionate about delivering exceptional service, skilled at building relationships, and thrive in a collaborative, people-focused environment - we'd be excited to welcome you to our award-winning team. Schedule: Full-time | Monday-Saturday, Saturday rotation as scheduled Work Location Status: Fully on-site at the Lebanon, IL Branch About the Role Financial Service Representatives are one of the primary points of contact for SCU members. They are responsible for creating an exceptional member experience by engaging with members who walk into the branch, over the phone and through outbound calling efforts. During their conversations, Financial Service Representatives are to educate members on the products and services SCU has to offer and resolve any questions or issues that arise. Why Join Scott Credit Union? Scott Credit Union has been designated a Top Workplace by the St. Louis Post-Dispatch and USA Today for our people-first culture and strong employee engagement. We invest in our diverse team with competitive benefits, meaningful work, and clear paths for growth. Benefits include: 11 paid holidays and competitive PTO 401(k) with employer match Medical, dental, vision, and life insurance Short-Term Disability, including maternity leave Tuition reimbursement program “Dress for your day” policy Career advancement opportunities Supportive, team-oriented culture What You'll Do Responsible for identifying, educating, presenting and cross selling SCU products and services to new and existing members in accordance with SCU's member engagement model. Responsible for meeting individual sales and operational goals as well as assisting the branch team in achieving branch goals. Maintain cross functional capabilities. Process financial transitions for members including opening and closing of accounts. Input, review, negotiate and close member loan application requests. Process deposits and withdrawals from accounts. Efficient in all teller duties as needed. Daily opens and closes his/her teller terminal, accounts for cash assigned, received, disbursed. Accurately balances to teller terminal close report and remits daily work to appropriate supervisor for disposition. Perform required OFAC (Office of Foreign Assets Control) screens as outlined in the Non-Member Verafin Processing policy and reports any positive matches to the BSA Group. Complies with BSA requirements of completing CTR and SAR. Fosters and maintains relationships with members. Responsible for providing prompt, professional, helpful, knowledgeable and courteous member service. Investigates member concerns, researches and recommends a resolution. Ensures we are meeting expectations with member service satisfaction results. What You Bring High school diploma or equivalent Minimum one year of customer service experience Personal computer experience to include Microsoft Office products Is This You? You're energized by creating meaningful connections and delivering strategic solutions You stay focused under pressure and prioritize precision in your work You take initiative, own your projects, and consistently aim for high-quality results You're looking to build a long-term career where your skills can grow and evolve Our Commitment At Scott Credit Union, our purpose is to support members through every phase of their financial journey. We believe in accountability, integrity, diversity, service excellence, and continuous growth-for both our members and our employees. Apply today to join a trusted organization that values your contribution and invests in your future. If selected, next steps may include a phone or in-person interview. universal banker; banker; personal banker; financial institution; bank teller; customer service; cash handling; retail banking;

Financial Service Representative - Branch Network Department; Columbia Branch Banking • Full-Time • Branch Network Scott Credit Union is hiring a Financial Service Representative in Columbia, IL to help support our members and strengthen our connection with the community. If you're passionate about delivering exceptional service, skilled at building relationships, and thrive in a collaborative, people-focused environment - we'd be excited to welcome you to our award-winning team. Schedule: Full-time | Monday-Saturday, Saturday rotation as scheduled Work Location Status: Fully on-site at the Columbia, IL Branch About the Role Financial Service Representatives are one of the primary points of contact for SCU members. They are responsible for creating an exceptional member experience by engaging with members who walk into the branch, over the phone and through outbound calling efforts. During their conversations, Financial Service Representatives are to educate members on the products and services SCU has to offer and resolve any questions or issues that arise. Why Join Scott Credit Union? Scott Credit Union has been designated a Top Workplace by the St. Louis Post-Dispatch and USA Today for our people-first culture and strong employee engagement. We invest in our diverse team with competitive benefits, meaningful work, and clear paths for growth. Benefits include: 11 paid holidays and competitive PTO 401(k) with employer match Medical, dental, vision, and life insurance Short-Term Disability, including maternity leave Tuition reimbursement program “Dress for your day” policy Career advancement opportunities Supportive, team-oriented culture What You'll Do Responsible for identifying, educating, presenting and cross selling SCU products and services to new and existing members in accordance with SCU's member engagement model. Responsible for meeting individual sales and operational goals as well as assisting the branch team in achieving branch goals. Maintain cross functional capabilities. Process financial transitions for members including opening and closing of accounts. Input, review, negotiate and close member loan application requests. Process deposits and withdrawals from accounts. Efficient in all teller duties as needed. Daily opens and closes his/her teller terminal, accounts for cash assigned, received, disbursed. Accurately balances to teller terminal close report and remits daily work to appropriate supervisor for disposition. Perform required OFAC (Office of Foreign Assets Control) screens as outlined in the Non-Member Verafin Processing policy and reports any positive matches to the BSA Group. Complies with BSA requirements of completing CTR and SAR. Fosters and maintains relationships with members. Responsible for providing prompt, professional, helpful, knowledgeable and courteous member service. Investigates member concerns, researches and recommends a resolution. Ensures we are meeting expectations with member service satisfaction results. What You Bring High school diploma or equivalent Minimum one year of customer service experience Personal computer experience to include Microsoft Office products Is This You? You're energized by creating meaningful connections and delivering strategic solutions You stay focused under pressure and prioritize precision in your work You take initiative, own your projects, and consistently aim for high-quality results You're looking to build a long-term career where your skills can grow and evolve Our Commitment At Scott Credit Union, our purpose is to support members through every phase of their financial journey. We believe in accountability, integrity, diversity, service excellence, and continuous growth-for both our members and our employees. Apply today to join a trusted organization that values your contribution and invests in your future. If selected, next steps may include a phone or in-person interview. universal banker; banker; personal banker; financial institution; bank teller; customer service; cash handling; retail banking;

Financial Service Representative - Branch Network Department; Columbia Branch Banking • Full-Time • Branch Network Scott Credit Union is hiring a Financial Service Representative in Columbia, IL to help support our members and strengthen our connection with the community. If you're passionate about delivering exceptional service, skilled at building relationships, and thrive in a collaborative, people-focused environment - we'd be excited to welcome you to our award-winning team. Schedule: Full-time | Monday-Saturday, Saturday rotation as scheduled Work Location Status: Fully on-site at the Columbia, IL Branch About the Role Financial Service Representatives are one of the primary points of contact for SCU members. They are responsible for creating an exceptional member experience by engaging with members who walk into the branch, over the phone and through outbound calling efforts. During their conversations, Financial Service Representatives are to educate members on the products and services SCU has to offer and resolve any questions or issues that arise. Why Join Scott Credit Union? Scott Credit Union has been designated a Top Workplace by the St. Louis Post-Dispatch and USA Today for our people-first culture and strong employee engagement. We invest in our diverse team with competitive benefits, meaningful work, and clear paths for growth. Benefits include: 11 paid holidays and competitive PTO 401(k) with employer match Medical, dental, vision, and life insurance Short-Term Disability, including maternity leave Tuition reimbursement program “Dress for your day” policy Career advancement opportunities Supportive, team-oriented culture What You'll Do Responsible for identifying, educating, presenting and cross selling SCU products and services to new and existing members in accordance with SCU's member engagement model. Responsible for meeting individual sales and operational goals as well as assisting the branch team in achieving branch goals. Maintain cross functional capabilities. Process financial transitions for members including opening and closing of accounts. Input, review, negotiate and close member loan application requests. Process deposits and withdrawals from accounts. Efficient in all teller duties as needed. Daily opens and closes his/her teller terminal, accounts for cash assigned, received, disbursed. Accurately balances to teller terminal close report and remits daily work to appropriate supervisor for disposition. Perform required OFAC (Office of Foreign Assets Control) screens as outlined in the Non-Member Verafin Processing policy and reports any positive matches to the BSA Group. Complies with BSA requirements of completing CTR and SAR. Fosters and maintains relationships with members. Responsible for providing prompt, professional, helpful, knowledgeable and courteous member service. Investigates member concerns, researches and recommends a resolution. Ensures we are meeting expectations with member service satisfaction results. What You Bring High school diploma or equivalent Minimum one year of customer service experience Personal computer experience to include Microsoft Office products Is This You? You're energized by creating meaningful connections and delivering strategic solutions You stay focused under pressure and prioritize precision in your work You take initiative, own your projects, and consistently aim for high-quality results You're looking to build a long-term career where your skills can grow and evolve Our Commitment At Scott Credit Union, our purpose is to support members through every phase of their financial journey. We believe in accountability, integrity, diversity, service excellence, and continuous growth-for both our members and our employees. Apply today to join a trusted organization that values your contribution and invests in your future. If selected, next steps may include a phone or in-person interview. universal banker; banker; personal banker; financial institution; bank teller; customer service; cash handling; retail banking;

Scott Credit Union is calling all customer service professionals who are interested in a full-time Financial Services Representative position in the Waterloo, IL area to apply to join our amazing Waterloo Branch! This Financial Services Representative position works Monday - Saturday (Saturday rotation as scheduled), with varied hours and schedule depending on operational needs. Purpose, Mission, Vision, Values At Scott Credit Union, we are committed to upholding our purpose, mission, vision, and values. Our Purpose guides everything we do as an organization and is supported by our actionable Mission, Vision, and Values. If our chosen purpose, mission, vision, and values resonates with you and you want to find meaning in your work, we hope you will apply to become a part of our team! Purpose: To be with our members through every phase of their financial journeys, providing financial solutions that support them, their families, and their communities. Mission: Members. Value. Community. Vision: Building Better Financial Futures. Values: Accountability - I take pride and ownership in all I do. Diversity - I support the diverse and inclusive work environment that is fostered by Scott Credit Union. Growth - I will pursue professional development with the encouragement of Scott Credit Union. Integrity - I will maintain the highest ethical standards. Service Excellence - I am devoted to continuously "WOW"ing members and each other through the 3e Promise. Why You Should Join Our Team Scott Credit Union is a recipient of the St. Louis Post-Dispatch Top Workplaces Award 2024, the eleventh time since 2012. This year, SCU was recognized as one of the Top Workplaces for our dedication to our people-first culture. The Top Workplaces award highlights SCU's commitment to creating a positive and supportive work environment, where employees thrive and contribute to the organization's overall success. Our team is our #1 priority, and we are proud to offer great benefits and perks, such as 11 paid holidays, competitive paid time off (PTO), Short-Term Disability (STD) that includes maternity leave, 401k with employer match, medical, dental, vision, and other insurance options, educational reimbursement program, employee assistance programs, opportunities for career advancement, casual “dress for your day” dress code, a positive team-oriented culture, and much more! A comprehensive benefit guide with a full list of our benefits can be found on our career page, scu.org/careers/. The Day to Day as a Financial Services Representative Financial Services Representatives are one of the primary points of contact for SCU members. They are responsible for creating an exceptional member experience by engaging with members and educating them on the products and services SCU has to offer. A typical day will look like: Responsible for identifying, educating, presenting and cross selling SCU products and services to new and existing members in accordance with SCU's member engagement model. Responsible for meeting individual sales and operational goals as well as assisting the branch team in achieving branch goals. Recognize cross sale opportunities through needs based financial conversations, referring members to mortgage, business lending/services and investments. Ensures consistent delivery of SCU's member engagement model leveraging technology including tablets, enhanced ATM's and other digital service channels available to SCU members. Maintain cross functional capabilities. Process financial transitions for members including opening and closing of accounts. Input, review, negotiate and close member loan application requests. Process deposits and withdrawals from accounts. Efficient in all teller duties as needed. Provides one or more of the following services for members, in person, by telephone or by mail: Processes deposits to share, share draft, and other savings accounts. Disburses cash or check withdrawals. Provides money orders and cash advances. Receives loan payments and service charge payments for services. Process transfers between accounts as required. Processes automatic distribution forms, recording allotments according to member's request. Daily opens and closes his/her teller terminal, accounts for cash assigned, received, disbursed. Accurately balances to teller terminal close report and remits daily work to appropriate supervisor for disposition. Perform required OFAC (Office of Foreign Assets Control) screens as outlined in the Non-Member Verafin Processing policy and reports any positive matches to the BSA Group. Complies with BSA requirements of completing CTR and SAR. Responds to routine member inquiry regarding the operation of accounts, access to services, account discrepancies, adding or reducing service features on various accounts, and assisting members. Work might be performed on the teller platform, at the Drive-Up windows or in the lobby. Foster and maintains relationships with members. Responsible for providing prompt, professional, helpful, knowledgeable and courteous member service Investigates member concerns, researches and recommends a resolution. Ensures we are meeting expectations with member service satisfaction results. Operates computer to accurately post transactions, access account information, balance transactions, and generally update member account transactions and information. Assist others to complete tasks and work assignments. Duties, responsibilities, and activities may change at any time with or without notice. Are You a Good Fit? Ask yourself the below questions to help determine if this job is the right fit for you. Do you enjoy engaging with people and providing exceptional customer service? Are you detail-oriented and like working with numbers? Do you thrive in a fast-paced environment? Are you a positive person who enjoys working as part of a team? Do you enjoy working in a diverse environment with diverse members? Do you take pride and ownership in all that you do? Are you looking for a job where you can develop professionally? If you answered yes to these questions, we hope you apply! To Be Considered, You'll Need: A High School Diploma or GED One year of customer service experience Personal computer experience, including Microsoft Office products Are You Ready to Join Our Team? If this sounds like the right opportunity for you, we hope you apply today! If selected as a candidate, next steps may include a phone interview to go over the basics and/or an in-person interview to learn more about your experiences and qualifications. universal banker; banker; personal banker; financial institution; bank teller; customer service; cash handling; retail banking;