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Security vs security/customer service

The differences between securities and security/customer services can be seen in a few details. Each job has different responsibilities and duties. Additionally, a security/customer service has an average salary of $32,115, which is higher than the $31,836 average annual salary of a security.

The top three skills for a security include patrol, ladders and property damage. The most important skills for a security/customer service are ID, patrol, and security services.

Security vs security/customer service overview

SecuritySecurity/Customer Service
Yearly salary$31,836$32,115
Hourly rate$15.31$15.44
Growth rate3%3%
Number of jobs150,586224,564
Job satisfaction--
Most common degreeHigh School Diploma, 40%High School Diploma, 34%
Average age4343
Years of experience--

What does a security do?

A Security's main responsibility is to keep people or an establishment safe. This responsibility is carried out by constantly patrolling a designated area and monitoring the activity within the premises. Most of the tasks involved are inspecting buildings and equipment, monitoring entry and exit points, reporting irregularities, responding to customers in distress, and other surveillance activities. The security is basically an establishment's first line of defense, this is why one must have good communication skills, keen observation and judgment, and as well as presence of mind.

What does a security/customer service do?

A security/customer service is primarily in charge of enforcing security protocols in business establishments to prevent theft and protect properties and individuals. Part of their daily responsibilities is to patrol areas, keep an eye out for any suspicious activities or behavior, monitor security systems and cameras, and conduct regular inspections. They may also assist customers by answering inquiries, helping locate offices or stores, responding to distress, and resolving issues or concerns, ensuring customer satisfaction. Moreover, as security/customer service, it is essential to maintain an active communication line with co-workers, coordinating to keep order in the establishment.

Security vs security/customer service salary

Securities and security/customer services have different pay scales, as shown below.

SecuritySecurity/Customer Service
Average salary$31,836$32,115
Salary rangeBetween $23,000 And $43,000Between $24,000 And $41,000
Highest paying CitySeattle, WASeattle, WA
Highest paying stateHawaiiAlaska
Best paying companyMicrosoftJPMorgan Chase & Co.
Best paying industryStart-upHospitality

Differences between security and security/customer service education

There are a few differences between a security and a security/customer service in terms of educational background:

SecuritySecurity/Customer Service
Most common degreeHigh School Diploma, 40%High School Diploma, 34%
Most common majorCriminal JusticeBusiness
Most common college--

Security vs security/customer service demographics

Here are the differences between securities' and security/customer services' demographics:

SecuritySecurity/Customer Service
Average age4343
Gender ratioMale, 74.9% Female, 25.1%Male, 66.4% Female, 33.6%
Race ratioBlack or African American, 12.4% Unknown, 5.3% Hispanic or Latino, 20.0% Asian, 5.7% White, 55.1% American Indian and Alaska Native, 1.6%Black or African American, 11.6% Unknown, 5.3% Hispanic or Latino, 21.0% Asian, 6.2% White, 54.3% American Indian and Alaska Native, 1.6%
LGBT Percentage6%6%

Differences between security and security/customer service duties and responsibilities

Security example responsibilities.

  • Administer first aide as needed and CPR.
  • Practice assertive alertness and interaction with guests and staff.
  • Job require driving, walking, and climbing stairs and ladders.
  • Gain training in CPR, first aid, and defibrillator usage.
  • Check ids and make sure no patrons allow any unauthorize entries into the building.
  • Work security for big events in deadwood check ids, check for wrist bands and watch for disruptions.
  • Show more

Security/customer service example responsibilities.

  • Monitor multiple CCTV security cameras.
  • Initiate perimeter patrol and security breach protocol throughout multiple sites to maintain alertness of security personnel.
  • Monitor TSA line for acceptable carry-on (i.e.
  • Enter data into DOD and corporate computer systems.
  • Train on basic emergency procedures and Adult/Infant CPR certify.
  • Dispatch luggage of passengers from the counter to the x-ray machine TSA.
  • Show more

Security vs security/customer service skills

Common security skills
  • Patrol, 22%
  • Ladders, 9%
  • Property Damage, 8%
  • Good Judgment, 7%
  • Customer Service, 5%
  • Emergency Situations, 5%
Common security/customer service skills
  • ID, 36%
  • Patrol, 11%
  • Security Services, 10%
  • Customer Service, 9%
  • Customer Issues, 6%
  • Customer Satisfaction, 6%

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