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Security systems administrator vs help desk administrator

The differences between security systems administrators and help desk administrators can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a security systems administrator and a help desk administrator. Additionally, a security systems administrator has an average salary of $79,008, which is higher than the $49,798 average annual salary of a help desk administrator.

The top three skills for a security systems administrator include security systems, troubleshoot and linux. The most important skills for a help desk administrator are customer service, desk support, and troubleshoot.

Security systems administrator vs help desk administrator overview

Security Systems AdministratorHelp Desk Administrator
Yearly salary$79,008$49,798
Hourly rate$37.98$23.94
Growth rate5%5%
Number of jobs173,690130,180
Job satisfaction--
Most common degreeBachelor's Degree, 57%Bachelor's Degree, 52%
Average age4343
Years of experience22

What does a security systems administrator do?

Security Systems Administrators are responsible for managing the security systems operations of an organization. Their duties include conducting penetration and vulnerability tests, establishing policies for network security, implementing protocols for disaster recovery, configuring security tools, carry out security audits, and monitor network traffic. Security Systems Administrators also advise executives on best practices and assist staff training programs in security procedures and awareness. They work on protecting the network against unauthorized access, destruction, or modification.

What does a help desk administrator do?

Help desk administrator is responsible for handling activities related to system support for their company or organization. They are in charge of providing superb client experiences and working in resolving support issues in a professional and timely manner. One of their primary tasks includes providing login resets and passwords for end-users. In addition, they will also perform innovative systems and network repairs, as well as assist computer information responses as required. Moreover, they support complete equipment set-up, renewal, or termination of a user account, handle server, and domain account changes.

Security systems administrator vs help desk administrator salary

Security systems administrators and help desk administrators have different pay scales, as shown below.

Security Systems AdministratorHelp Desk Administrator
Average salary$79,008$49,798
Salary rangeBetween $60,000 And $103,000Between $34,000 And $71,000
Highest paying CitySan Francisco, CAWashington, DC
Highest paying stateMassachusettsNew Jersey
Best paying companyRaven SoftwareHoulihan Lokey
Best paying industryFinanceFinance

Differences between security systems administrator and help desk administrator education

There are a few differences between a security systems administrator and a help desk administrator in terms of educational background:

Security Systems AdministratorHelp Desk Administrator
Most common degreeBachelor's Degree, 57%Bachelor's Degree, 52%
Most common majorComputer Information SystemsBusiness
Most common collegeMassachusetts Institute of TechnologyStanford University

Security systems administrator vs help desk administrator demographics

Here are the differences between security systems administrators' and help desk administrators' demographics:

Security Systems AdministratorHelp Desk Administrator
Average age4343
Gender ratioMale, 80.2% Female, 19.8%Male, 74.3% Female, 25.7%
Race ratioBlack or African American, 9.0% Unknown, 5.1% Hispanic or Latino, 12.7% Asian, 8.7% White, 64.1% American Indian and Alaska Native, 0.3%Black or African American, 9.1% Unknown, 5.1% Hispanic or Latino, 12.8% Asian, 8.8% White, 63.8% American Indian and Alaska Native, 0.3%
LGBT Percentage9%9%

Differences between security systems administrator and help desk administrator duties and responsibilities

Security systems administrator example responsibilities.

  • Manage automated security and functional OS and application patches.
  • Lead enterprise-wide virtualization effort, overseeing and personally completing vendor/hardware qualifications, architecture/design, installation, configuration, migration and documentation.
  • Ensure optimal security for multiple network applications, including NFS, DNS, TCP/IP.
  • Work on updating and patching the Linux and windows servers.
  • Provide on-the-job training (OJT) training to military and civilian DOD personnel.
  • Install, upgrade, troubleshot, and configure CISCO switches for worldwide network.
  • Show more

Help desk administrator example responsibilities.

  • Create, deploy and manage VMWare virtual desktops as well as configured customize pools for specific operational needs.
  • Manage the PC refresh program transferring all user data remotely and installing require software applications.
  • Configure, establish and manage local area network (LAN) connectivity and remote access per customer configuration requirements.
  • Administer DNS / DHCP servers, work with network administer to make sure the tables are updating correctly.
  • Administer IP address allocation through DHCP management.
  • Assist in the deployment of new POS applications and hardware.
  • Show more

Security systems administrator vs help desk administrator skills

Common security systems administrator skills
  • Security Systems, 8%
  • Troubleshoot, 6%
  • Linux, 6%
  • DOD, 5%
  • Database, 4%
  • Windows Server, 4%
Common help desk administrator skills
  • Customer Service, 11%
  • Desk Support, 7%
  • Troubleshoot, 6%
  • Technical Support, 5%
  • Phone Calls, 4%
  • Remote Desktop, 4%

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