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The differences between security systems specialists and senior support specialists can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 4-6 years to become a security systems specialist, becoming a senior support specialist takes usually requires 1-2 years. Additionally, a senior support specialist has an average salary of $106,515, which is higher than the $81,852 average annual salary of a security systems specialist.
The top three skills for a security systems specialist include DOD, technical support and project management. The most important skills for a senior support specialist are customer service, technical support, and troubleshoot.
| Security Systems Specialist | Senior Support Specialist | |
| Yearly salary | $81,852 | $106,515 |
| Hourly rate | $39.35 | $51.21 |
| Growth rate | 32% | 10% |
| Number of jobs | 117,676 | 103,203 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 56% | Bachelor's Degree, 55% |
| Average age | 42 | 42 |
| Years of experience | 6 | 2 |
Security systems specialists lead consultant and in-house teams in large-scale Linux server upgrades for multinational consulting firms to enhance system performance. These specialists develop excellent customer service through self-motivation and a team effort to improve customer retention and company reputation. They also update inventory asset databases with accurate records to enable better production decision making, analyze and resolve security faults, and perform periodic disaster recovery tests. Security systems specialists should have traits like communication skills, analytical skills, and ingenuity.
A senior support specialist is in charge of providing technical support to clients, ensuring efficiency and client satisfaction. They typically communicate with clients through calls or correspondence where they address issues and concerns, resolving them promptly and efficiently. They may also assist clients in troubleshooting, provide step by step instructions, or recommend solutions. Furthermore, as a senior support specialist, it is essential to lead and serve as a role model for other support specialists while enforcing the company's policies and regulations.
Security systems specialists and senior support specialists have different pay scales, as shown below.
| Security Systems Specialist | Senior Support Specialist | |
| Average salary | $81,852 | $106,515 |
| Salary range | Between $55,000 And $120,000 | Between $71,000 And $159,000 |
| Highest paying City | Hayward, CA | Piscataway, NJ |
| Highest paying state | California | New Jersey |
| Best paying company | Takeda Pharmaceuticals U.S.A., Inc. | Eclaro |
| Best paying industry | Retail | Manufacturing |
There are a few differences between a security systems specialist and a senior support specialist in terms of educational background:
| Security Systems Specialist | Senior Support Specialist | |
| Most common degree | Bachelor's Degree, 56% | Bachelor's Degree, 55% |
| Most common major | Business | Business |
| Most common college | California State University - Bakersfield | Stanford University |
Here are the differences between security systems specialists' and senior support specialists' demographics:
| Security Systems Specialist | Senior Support Specialist | |
| Average age | 42 | 42 |
| Gender ratio | Male, 80.8% Female, 19.2% | Male, 61.2% Female, 38.8% |
| Race ratio | Black or African American, 9.2% Unknown, 6.1% Hispanic or Latino, 9.0% Asian, 9.6% White, 65.7% American Indian and Alaska Native, 0.4% | Black or African American, 11.8% Unknown, 5.4% Hispanic or Latino, 16.0% Asian, 10.8% White, 55.7% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 9% | 11% |