We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and the opportunity to participate in a company incentive plan.
What you'll do on a typical day:
- Research and process corrections submitted by internal customers
- Identify cause of disputes and provide feedback for improvements
- Escalate to appropriate department to reach resolution
- Prepare and submit coding request
- Acts as a representative for XPO to ensure that established Tariffs & Invoicing Policy is upheld during Customer disputes
- Interpret customer contracts to make billing corrections
- Identifies root cause of billing disputes, reports process deficiencies and recommends process improvements to create efficiencies and reduce errors
- Ensure compliance with SOX audit requirements
What you need to succeed at XPO:
At a minimum, you'll need:
- 2 years of experience in accounting, invoicing or freight audit, OTC, accounts receivable or accounts payable
- Excellent time management skills with a proven ability to meet deadlines.
- Critical thinking and problem-solving abilities
- Clear and concise verbal and written communication skills; ability to communicate with customers, associates, and management in a professional manner
It'd be great if you also have:
- Bachelor's degree or equivalent related work or military experience
- Proficiency in Microsoft Office (Excel, Word, PowerPoint and Outlook) and other business applications
- Ability to work independently and as a team with shared responsibilities.
- Prior experience in freight transportation or logistics environment preferred
- Demonstrated ability to follow up, multitask, and prioritize
- Previous experience evaluating customer contract
- Ability to prioritize work toward department and company goals
- Be part of something big.
Be part of something big.
We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.
All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.
The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.
Review XPO's candidate privacy statement here.
PandoLogic. Keywords: Accounts Payable or Receivable Specialist, Location: Fort Worth, TX - 76161