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The differences between senior service engineers and technical services engineers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a senior service engineer and a technical services engineer. Additionally, a senior service engineer has an average salary of $113,551, which is higher than the $81,204 average annual salary of a technical services engineer.
The top three skills for a senior service engineer include java, cloud and infrastructure. The most important skills for a technical services engineer are customer service, technical support, and technical service.
| Senior Service Engineer | Technical Services Engineer | |
| Yearly salary | $113,551 | $81,204 |
| Hourly rate | $54.59 | $39.04 |
| Growth rate | 2% | 2% |
| Number of jobs | 115,298 | 217,103 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 60% | Bachelor's Degree, 66% |
| Average age | 41 | 41 |
| Years of experience | 6 | 6 |
Typically working at manufacturing facilities, a senior service engineer focuses on providing after-sales maintenance and technical solutions to products, ensuring efficiency and smooth workflow. Their responsibilities usually include identifying and understanding the needs of various projects, gathering and analyzing customer feedback, reviewing product specifications, and resolving issues and concerns promptly and efficiently. Moreover, as a senior service engineer, it is essential to lead and encourage junior engineers to reach goals while promoting and implementing the company's policies and regulations.
A technical services engineer is responsible for assisting customers on their systems and network issues, providing them the best technical solutions, and guiding them on step-by-step procedures for troubleshooting. Technical services engineers must have excellent communication and technical skills, especially on identifying customers' system failures by asking them a few questions. They also escalate high-level complaints to internal teams, ensuring that they present the client's issues for reference. A technical services engineer also handles systems configuration and recommending process improvement techniques to optimize network infrastructure.
Senior service engineers and technical services engineers have different pay scales, as shown below.
| Senior Service Engineer | Technical Services Engineer | |
| Average salary | $113,551 | $81,204 |
| Salary range | Between $85,000 And $150,000 | Between $57,000 And $115,000 |
| Highest paying City | San Francisco, CA | San Francisco, CA |
| Highest paying state | California | Washington |
| Best paying company | Meta | Apple |
| Best paying industry | Technology | Technology |
There are a few differences between a senior service engineer and a technical services engineer in terms of educational background:
| Senior Service Engineer | Technical Services Engineer | |
| Most common degree | Bachelor's Degree, 60% | Bachelor's Degree, 66% |
| Most common major | Electrical Engineering | Chemical Engineering |
| Most common college | Northwestern University | Northwestern University |
Here are the differences between senior service engineers' and technical services engineers' demographics:
| Senior Service Engineer | Technical Services Engineer | |
| Average age | 41 | 41 |
| Gender ratio | Male, 75.4% Female, 24.6% | Male, 88.0% Female, 12.0% |
| Race ratio | Black or African American, 3.4% Unknown, 4.6% Hispanic or Latino, 9.1% Asian, 11.6% White, 71.2% American Indian and Alaska Native, 0.1% | Black or African American, 3.4% Unknown, 4.6% Hispanic or Latino, 9.3% Asian, 11.4% White, 71.1% American Indian and Alaska Native, 0.1% |
| LGBT Percentage | 5% | 5% |