A current iMatchSkills account is required prior to referral to the employer.
To apply, email your current resume to: MidValleyBusinessReps@employ.oregon.gov. {Please include the job title & listing ID 4402089 in the subject line of your email}.
Insurance company looking for a dedicated individual to fill the position of a full time Front Desk/Customer Service Representative.
The ideal team member will be providing superior service to clients by promptly responding to their inquiries and addressing their individual needs and preferences. This is a high-pressured, fast-paced environment and the company is looking for an individual with a positive attitude who is hard working, ethical, organized, detail oriented, coachable, interacts with others effectively, and is able to prioritize and manage workflow.
Minimum Requirements:
- At least 18 years of age
- High school diploma or GED
- Bilingual English and Spanish to communicate insurance information to monolingual Spanish customers
Preferred (Not Required):
- At least 1 year of customer service experience
Job Duties:
- Answer phones
- Review and process applications for new business
- Create client files
- Answer client questions about billing and take payments
- Process cancellations
- Process incoming mail
- Electronic delivery of policies
- Work directly with mortgage companies and financial institutions
- Document review
Employer Notes:
- Employer conducts a drug test and background check
Hours and Wage
- Monday through Friday 9:00 am - 5:30 pm with a 30 min lunch
- $20 to $22, depending on experience
- Benefits include medical (80 % paid by employer for employee), dental (100% paid by employer for employee) and vision after 60 days. 401(K) after 1 year, profit sharing and paid time off (1-2 years: 40 hours; 3-5 years: 80 hours, 5+ years 120 hours)
Language skill requirement or preference: Fluency in reading, writing, and speaking Spanish is required for this position to effectively communicate and assist Spanish speaking clients, ensuring clarity in policy explanations, documentation, and customer service.
$28k-35k yearly est. 2d ago
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Ramp Service Employee - Part-Time
United Airlines 4.6
Service advisor job in Portland, OR
Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what's next. Let's define tomorrow, together.
Description
The Ramp Service Employee (RSE) is responsible for processing baggage, boxes, and/or cargo between baggage/cargo areas in the airport facilities and aircraft, as well as receiving and dispatching aircraft. We pride ourselves on being an on-time airline and are seeking dedicated individuals that understand a fast-paced environment while maintaining high-quality standards of operational safety and customer service.
Qualifications
What You Need to Succeed (Minimum Requirements):
* At least 18 years old
* High school diploma, GED, or equivalent
* Comfortable with computers, mobile devices, and new technologies
* Able to stand, walk, and handle baggage for an eight-hour shift
* Able to read, write and speak English fluently
* Ability to communicate with other departments and flight crews
* Must possess a valid state-issued driver's license, with a good driving record
* Must be eligible to acquire and maintain credentials vital for the position
* Must pass a background check
* Must pass a pre-placement physical ability test, hearing and vision tests, and drug screen
* Position-specific clearances include but are not limited to FAA, TSA, Port Authority, U.S. Customs and U.S. Postal Service clearances
* Available during day and night shifts, weekends, and holidays
* When necessary, based on the needs of the operation, you will be required to work mandatory overtime
* Able to perform a variety of physical activities including bending, stooping, climbing, and working in tight spaces, including lifting up to 70lbs
* Ability to obtain required training certifications, perform safety checks, and successfully complete all required job functions, including but not limited to operating and driving equipment, loading and unloading baggage and cargo, interpreting load sheets, baggage tags, and cargo labels
* Work outdoors in all temperatures and weather conditions
* Must be legally authorized to work in the United States for any employer without sponsorship
* Work where there will be exposure to high noise levels
* Must NOT have lived outside of the United States in the past 3 years for any period longer than six months, except for military duty or government-approved exceptions
* Successful completion of interview and assessment required to meet job qualifications
* Reliable, punctual attendance is a crucial function of the position
* Ability to meet our uniform, and appearance standards
* Must be willing and able to work 100% on-site
The starting rate for this role is $19.64.
This is also a bonus eligible position (i.e. profit sharing).
We offer competitive benefits: medical, dental, vision, life, accident & disability, employee assistance program, commuter, paid holidays, paid time off, 401(k), pension and flight privileges (subject to the respective collective bargaining agreement).
United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.
$19.6 hourly 23h ago
Resident Services Specialist
Clackamas County, or 3.9
Service advisor job in Oregon City, OR
CLACKAMAS COUNTY CORE VALUES Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another: * Service · Professionalism · Integrity · Respect · Individual accountability · Trust
By incorporating these values into our daily routines, we can better serve our customers, ourselves, and our projects. We're always looking to improve. That's the Clackamas County SPIRIT. Clackamas County Core Values
Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experiences to apply.
CLOSE DATE
This Job Posting closes at 11:59 p.m. (Pacific Time) on Monday, January 19, 2026.
PAY AND BENEFITS
Annual Pay Range: $54,890.46 - $69,093.64
Hourly Pay Range: $28.148952 - $35.432637
Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position.
Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees.
We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle. Employee benefits become effective on the first of the month following an employee's date of hire.
Attractive benefits package and incentives for employees in regular status positions are detailed below.
Generous paid time off package, including:
* 12 hours of vacation accrued per month
* Eligible newly hired employees will have the one-time option to frontload their first year of vacation accruals! This means you have access to vacation leave at the time of hire.
* 8 hours of sick leave accrued per month
* 10 paid holidays and 1 personal day per year
Other Benefits:
* Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP):
* Employer-paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.)
* A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage
* A Choice of Dental Plans
* Robust EAP and wellness programs, including gym discounts and wellness education classes
* Longevity pay
* Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan
* A variety of additional optional benefits (see links below for additional information)
This is a full time County position represented by the Housing Authority Employee Association.
Housing Authority Represented Full Time Benefits
Learn More About Benefits
JOB DETAILS AND QUALIFICATIONS
The Housing Authority of Clackamas County (HACC) seeks a conscientious, detail-oriented professional with strong interpersonal and outreach skills to join our team as a Resident Services Specialist.
This position directly supports families in housing by helping them build stability, pursue education and employment, and work toward self-sufficiency. In this role, you'll work directly with families who live in subsidized housing. By understanding the challenges faced by those living in subsidized housing, the selected candidate will use community-organizing techniques and public relations skills to coordinate resources, communicate with diverse clients, and organize community activities. The Resident Services Specialist will advocate with property management, service providers, and partner agencies while also helping families access internal and external supports. You will also support resident engagement through coordinated activities and the monthly newsletter, bringing empathy, organization, and a solutions-focused approach to serving HACC's diverse communities.
The ideal candidate is service-oriented, empathetic, and organized. You are committed to supporting low-income families and diverse communities. You feel comfortable working with confidential information, are proficient with data systems, and understand program requirements. You must be able to remain composed and resourceful in challenging situations. Strong written and verbal communication skills are essential. You will need to build trust, collaborate with partners, manage multiple priorities, and apply strong organizational abilities. Experience or a strong interest in housing stability, case management, resident services, or social services is preferred.
If you want to support resident well-being and help families in housing, apply now. Join us to build a supportive community where residents create brighter futures.
Required Minimum Qualifications/ Transferrable Skills:*
* At least two (2) years of direct customer service experience that included data entry and the handling of confidential documents
* Experience working in housing programs, case management, resident services, or other social services
* Experience working with low-income families
* Experience working with databases, including entering, retrieving, and analyzing data
* Ability to maintain composure in difficult situations with challenging customers
* Effective communication skills, including the ability to communicate well with a diverse population
Preferred Special Qualifications/ Transferrable Skills:*
* Experience working with YARDI, Family Metrics, or other Housing Authority database software
* Experience preparing reports, tracking outcomes, or supporting grant-funded programs
* Knowledge of local social service systems, including employment services, education and training providers, childcare, healthcare, or energy assistance programs
* Familiarity with equity, inclusion, and culturally responsive practices in service delivery
Pre-Employment Requirements:
* Must pass post-offer, pre-employment drug test. Learn more about the county's drug testing policy
* Must pass a criminal history check, which may include a national or state fingerprint records check
* Driving is required for county business on a regular basis or to accomplish work. Incumbents must possess a valid driver's license, and possess and maintain an acceptable driving record throughout the course of employment. Learn more about the county's driving policy
* For veterans qualified for Veterans' Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position.
TYPICAL TASKS
Duties may include, but are not limited to, the following:
* Develops and coordinates resources to provide clients with needed services; meets with clients to confer, advise, and assist with the planning of resident activities and community building activities.
* Advocates and supports clients with family, providers, public and private agencies, law enforcement agencies, schools, and others; provides information on client disabilities; responds to emergencies and negotiates resolution of problems.
* Provides services to clients by organizing steps to meet goals; connects clients with opportunities for specialized offerings, including children's camp, clothing, household items, and energy assistance.
* Provides information and referral to clients either through resident visits, telephone calls, or meeting referrals.
* Researches, writes, edits, and distributes monthly newsletters.
* Develops and coordinates services and programs for residents, including tutoring, budgeting, college course opportunities, specialized employment training, and parenting classes.
WORK SCHEDULE
This position is included in the County's alternate workweek program, with a standard workweek of 37.5 hours, Monday through Thursday (Fridays off). Specific hours of work will be discussed with the candidate selected for this position when an offer of employment is extended. This position is designated as on-site/in-person. The selected candidate is expected to perform duties at the specified on-site work location.
EXPLORE CLACKAMAS COUNTY
Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents.
* Explore Clackamas County
* Working for Clackamas County
* Recreation, Arts & Heritage
ABOUT THE DEPARTMENT
The Housing Authority of Clackamas County is a public corporation, established under the federal Housing Act of 1937 and the provisions of Chapter 456 of the Oregon Revised Statutes. Although it is a separate public corporation, the HACC falls under the administrative structure of Clackamas County government. Created in 1938, HACC was the first housing authority established in the State of Oregon. The HACC provides affordable, safe, decent, and sanitary housing opportunities in a fiscally responsible manner to low-income people in Clackamas County.
Learn more about the Housing Authority of Clackamas County
The Housing and Community Development Division (HCD), within the Department of Health, Housing & Human Services, manages homeless services programs and programs to provide housing and economic opportunity, community improvement and rehabilitation, and affordable housing development for low and moderate-income residents of Clackamas County. HCD comprises the Housing Authority of Clackamas County (HACC), Housing Services, and Community Preservation.
Housing and Community Development Division (HCD) is a Division of the Health, Housing, and Human Services (H3S) Department.
Health, Housing, and Human Services (H3S) comprises six divisions dedicated to ensuring healthy families and strong communities in Clackamas County.
Mission Statement: We lead and learn with equity in serving individuals, families, and communities by providing access to high-quality healthcare, housing, and services that strengthen social and economic resilience.
Vision Statement: Individuals, families, and communities are resilient and thriving.
H3S is committed to improving programs and ensuring better outcomes for the people served, and focuses on the following goals:
* EMPOWERED AND THRIVING STAFF - H3S staff are empowered, engaged, and have a sense of belonging while being valued and supported to thrive.
* EQUITY DRIVEN SERVICES - H3S promotes and provides accessible, equitable, and culturally responsive services.
* ORGANIZATIONAL EXCELLENCE & CONTINUOUS QUALITY IMPROVEMENT - H3S operates consistently, efficiently, and effectively as a cohesive department, using our individual and collective skills and expertise
APPLICATION PROCESS
Clackamas County only accepts online applications.
Help With Your Application:
* Application Process
* Help with the Application
If you have any questions or issues you may contact the Department of Human Resources at ************ or e-mail us. Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays).
HOW TO CLAIM VETERAN'S PREFERENCE
* Request Veterans' Preference
* Learn more about the County's Veterans' Preference
VISA SPONSORSHIP
Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day.
EQUAL EMPLOYMENT OPPORTUNITY
Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job.
If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process.
RECRUITING QUESTIONS?
James Callahan, Recruiter
**********************
$54.9k-69.1k yearly Easy Apply 14d ago
Service Advisor/Writer
Volcano Harley-Davidson
Service advisor job in Gladstone, OR
Job Description
Job Title: ServiceAdvisor
Department: Service
Supervisor: Service Manager
Summary Description
Intake of customer vehicles, diagnose problems and service needs; sell service and/or parts and communicate job status to customer.
Duties and Responsibilities
Ensure that repair orders are complete, legible and clearly described on the repair order.
Estimate costs and completion times at point of sale. Clearly communicate them to customer.
Review work-in-progress to ensure quality and timeliness.
Assist technician to determine correct part numbers on repair orders and assist the parts department with picking and posting of parts used.
Make estimates for internal and wreck repairs with the assistance of the Service Manager.
Forward all customer paid, warranty, and internal repair orders.
Greet customer immediately, in a courteous and friendly manner.
Handle telephone transactions quickly, and courteously.
Notify customers ASAP of any changes, delays, or additional work needed.
Upsell additional services that would benefit the customer and their overall riding experience.
Handle customer complaints reasonably, showing empathy and a positive attitude.
Give special attention to repeat repairs to ensure the situation is corrected.
Ensure customer' vehicle is cleaner than when it was dropped off.
Perform other related duties as assigned or requested.
Benefits:
Employee Discounts
Paid Training
401K with Company match
Medical, Dental, and Vision Insurance
Voluntary Term Life, Short and Long-Term Disability
Accident, Critical Illness and Cancer Insurance
Flexible Spending Account access
Legal Shield and Identity Theft Shield
Supervisory Responsibilities
None
Qualifications & Job Requirements
Outgoing, friendly personality and superior communication and customer service skills.
Knowledge and experience with servicing of Harley-Davidson motorcycles, and other products sold by the dealership, or the demonstrated ability to quickly learn them.
Experience with Point-of-Sale and parts & service management computer software or the ability to quickly learn.
Must be computer literate and proficient with Microsoft Office Suite, along with general email/internet.
Experience using various Google Drive applications to include but not limited to Google Sheets and Google Docs a plus.
Maintain a positive attitude and relationship with all other employees.
Capable of pushing and loading motorcycles.
High school diploma or equivalent.
Valid driver's license and motorcycle endorsement.
Passion for the motorcycling lifestyle and riding community.
Attention to detail.
High energy level needed.
Ability to work a flexible schedule including weekends, Holidays, and evenings.
Proficient in meeting deadlines on a timely manner.
Physical Demands
Requires the use of both hands.
Frequently required to bend, stop, crouch, reach, handle tools and lift 50lbs of material.
Requires the ability to balance and push an 800+lb motorcycle.
Working Conditions
The noise level in the work environment is usually loud.
Potential exposure to battery acid, gasoline, chemical cleaning materials or other toxic materials commonly found in a motor vehicle service department.
Occasionally exposed to exhaust fumes or other airborne particles.
Frequently works near moving mechanical parts.
$30k-55k yearly est. 7d ago
Highline Service Advisor
Freeman Motor
Service advisor job in Salem, OR
The Luxury Service Consultant is responsible for providing exceptional service to high-end clientele, ensuring their luxury needs and preferences are met with utmost professionalism. This role involves managing a team of technicians, coordinating their schedules, and maintaining high standards of service quality. The consultant will serve as the primary point of contact for clients, addressing their needs, concerns, and requests promptly and efficiently. This position operates on a Monday through Friday schedule.
Main Job Tasks and Responsibilities:
Check in customers
Cash out customers
Answer phone calls
Make phone calls
Advise customer of work and timelines needed for repairs
Assist service manager with daily needs
Education and Experience:
Understanding and basic knowledge of automotive vehicles
2 years or more as service consultant
Key Competencies:
Must be professional and prompt when communicating with customers
Must have a "Team" mentality
Strong attention to detail
Should be mature, highly motivated, flexible and decisive
Ability to solve problems, exercise judgement, and work with others on viable solutions
Must have good judgment and exceptional ability to establish and maintain effective personal relationships with supervisors, staff members, and customers
Ability to adapt to change as we are a growing company
Must have valid Oregon Driver's license with an good driving record
Benefits:
Full time employment
Medical benefits
Retirement benefits
Paid vacation
The information contained in this job description is not an exhaustive list of the duties performed by this position. Additional duties are performed by the individuals currently holding this position and additional duties may be assigned.
Freeman Motor Company is an equal opportunity employer and considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability,
marital or veteran status, sexual orientation, or any other legally protected status.
Work schedule
8 hour shift
Monday to Friday
Day shift
Benefits
Paid time off
Health insurance
Dental insurance
Vision insurance
401(k) matching
Employee discount
$31k-56k yearly est. 60d+ ago
Environmental Services Specialist I
Columbia County, or 4.6
Service advisor job in Saint Helens, OR
Job Description
Announcement# 2025-034
The ENVIRONMENTAL SERVICES SPECIALIST I is full-time, 37.5 hours, Civil Service and represented by a Union.
Columbia County is looking for an energetic person to join our team! Land Development Services is the best source of information related to land use, zoning, permitting, building construction, dividing land, and other general land development in unincorporated Columbia County. We provide technical assistance and information to help take projects from idea to reality.
DUTIES: Perform environmental compliance work in conducting plan reviews, surveys, inspections, and investigations related to the administration of various county environmental regulations including but not limited to on-site sewage, floodplain regulations, wetland/riparian area protection, and stormwater/erosion control.
EDUCATION AND/OR EXPERIENCE: Equivalent to a four-year degree in environmental science or related field. Four years' of increasingly responsible experience in environmental science or related field in order to obtain certification. Any satisfactory combination of experience and training, which demonstrates the required knowledge, skills, and abilities may be substituted for the above requirements.
DESIRABLE QUALIFICATIONS: Team player willing to work collaboratively toward shared goals and be open to diverse ideas and perspectives. Receive constructive feedback in a positive manner.
CERTIFICATES, LICENSES, REGISTRATIONS: Possession of, or the ability to become registered as an Environmental Services Specialist trainee with the State of Oregon. Must obtain certification as an Environmental Services Specialist within two years of hire. Must possess or obtain Certified Erosion and Sediment Control Lead (CESCL) certification within 90 days of hire. Must obtain 10 credit hours of soils science training. Must possess a valid driver's license and be insurable under the county's liability insurance. *Preference given to those currently certified.
KNOWLEDGE, SKILL, AND ABILITY: Knowledge of the theory and practices of environmental science and environmental health. Knowledge of state and county codes relating to each program. Skill in permitting software programs and Microsoft Office products. Skill in report composition, effective communication practices, interpretation and enforcement of statutes, rules, codes, ordinances, and conditions of approval.
Ability to:
Organize, prioritize, and produce an accurate work product and meet deadlines. Maintain complete and accurate records.
Express ideas effectively, both verbally and in writing. Use sound judgment.
Adapt to change or new situations and openly acknowledge and work through conflict. Accept responsibility and be able to work well with ambiguity.
Work independently and as part of a team.
Act in such a manner as to maintain the confidentiality of the records and issues and other matters that may be encountered.
Develop and maintain harmonious and effective working relationships with employees, other agencies, county officials, and the general public.
Perform natural resources field and research investigations and develop mitigation measures.
Effectively conduct inspections related to the program.
Comprehend and interpret statutes, codes, rules, ordinances, correspondence, complaints, reports, and conditions of approval. Uniformly apply laws, ordinances, and regulations.
Join our team - Columbia County online application must be completed - Apply today!
************************
All successful candidates will be required to pass a pre-employment background screening prior to hire.
$29k-33k yearly est. 9d ago
Service Advisor
Broadway Toyota
Service advisor job in Portland, OR
ServiceAdvisor (NE Portland)
Job Title:
ServiceAdvisor
Department:
Service
Reports To:
Service Manager
FLSA Status:
Non-Exempt
SummaryAuto dealership currently seeking candidates for ServiceAdvisor position open with our Service Department. This position will be responsible for writing service and providing prompt and effective follow up to service customers as well as, additional tasks and responsibilities as directed by the Service Manager. Essential Duties and ResponsibilitiesTypical duties include, but are not limited to:
Serve as a liaison between service technicians and service customers
Provide support for customer inquiries (questions, estimates, etc.) via face to face interaction or by phone
Collect customer information and report vehicle symptoms as described by customer appropriately on dealer management system, work orders, and any other additional paperwork
Build relationships with customers by providing excellent customer service through greeting, reporting, and follow up regularly
Maintain well standing Customer Service Index (CSI) score per Brand standards
Distribute work between service technicians efficiently by prioritizing required services and communicating customer needs to technicians
Explain completed work and charges to customers upon each check out
Provide preventative maintenance recommendations as needed
Take customer payments of service orders and ensure proper reconciliation of till and work orders at the close of business on a daily basis
Must follow all company safety policies and procedures, and immediately report any and all accidents to Service manager
Support all other Service functions
Education, Experience and QualificationsHigh School Diploma, G.E.D. equivalent required. Experience with ADP is preferred. College degree or certifications desired. Candidates should have a basic understanding of automobiles and be able to effectively communicate information to customers when necessary. This position does require the ability to read, comprehend instruction, as well as able to use computers, email, internet, etc. Candidates must also have a valid driver license with no more than two moving violations or at-fault accidents within the last three years and no major violations within the last seven years. Additionally, candidates will also be required to pass a pre-employment background check. Candidates who possess additional certifications and/or experience will be given preferential consideration. Work Environment/Physical DemandsAuto dealership service setting. Shop includes vehicle lifts (hoists) in each service bay; where noise level can be fairly loud due to large vehicles and operation of tools. Service entrance and waiting area are adjacent to serviceadvisor stations and sales department is just across the building; interruptions can be frequent. This position requires the ability to sit or stand for extended periods of time and the ability to move between lots or move items between 10-50 lbs occasionally.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Compensation & BenefitsCompensation is based on commissions and bonuses as stated on pay plan which will be included with Offer of Employment. This is a full-time position and requires scheduled attendance per dealership service hours which may include Saturdays. A competitive benefit package including medical, dental, vision, life, disability, PTO and 401(k) plan is also available for eligible employees. We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics and are a Drug Free Workplace.
$30k-54k yearly est. Auto-Apply 60d+ ago
Service Advisor
Rv Direct
Service advisor job in Sandy, OR
Full-time Description
ServiceAdvisor with dealership experience
If you are a natural people-pleaser and a good listener who also happens to love the great outdoors, then we have the perfect job for you. We are looking for an experienced ServiceAdvisor to join our fast-paced environment at Johnson RV. It's more than a ServiceAdvisor, we need an outstanding communicator with a natural positive attitude. A person that has a strong work ethic and values taking ownership of the customer experience. The successful candidate will feel comfortable and confident in greeting customers as they are scheduling appointments and acting as a liaison between customers and service technicians. Must be sales-minded, as it is part of the role. This position will handle a volume of work flow and must be good at multitasking and shifting priorities as business needs dictate.
Responsibilities
· Attitude is everything - greet service department customers promptly and courteously
· Listen to each customer and clearly articulate needs to technician
· Provide accurate estimates of repairs / maintenance costs
· Follow up on repair status to efficiently inform customers
· Work with manufacturer and file claims in timely manner
· Notify customers when RV / trailer is ready for pick up
· Review and explain repairs and associated costs with customers
· Handle minor customer concerns and complaints
· Keep Service Manager informed of all problems or potential problems
· Maintain Customer Satisfaction Index (CSI) scores in accordance with dealership standards
Requirements
High school diploma or equivalent required
Prior serviceadvisor experience is a plus
Prior warranty claims submission is a plus
Dispatching, customer service experience a plus
Proven ability to achieve profitability and growth
Ability to set and meet goals
Meticulous attention to detail
High degree of problem-solving skill
Thrives in a team environment
Well-developed interpersonal skills. Ability to get along with diverse personalities. Tactful, mature.
Ability to be decisive and able to recognize and support the organization's preferences and priorities.
Strong communication skills, written and verbal.
Results oriented with the ability to balance other business considerations.
Self-motivated
$30k-54k yearly est. 60d+ ago
Automotive Service Advisor
Casey's Independent Auto Repair 3.8
Service advisor job in Vancouver, WA
Job Description
Casey's Independent Auto Repair in Vancouver, WA is looking to hire a full-time Automotive ServiceAdvisor to act as the liaison between our customers and our mechanics. Do you like cars? Are you a people person? Would you like to work for a company that has a close-knit culture? If so, please read on!
Our serviceadvisors earn a competitive based salary plus commission, averaging between $70,000 - $100,000+ per year, based on experience. We provide exceptional benefits to our full-time employees, including medical, dental, vision, paid time off (PTO), and reimbursements for uniforms. If this sounds like the right opportunity for you, apply today!
ABOUT CASEY'S INDEPENDENT AUTO REPAIR
At Casey's, it's our professionalism that sets us apart from the rest! We are a full-service auto repair and maintenance facility that has been serving Vancouver and the surrounding areas since 1989. Our goal is to provide our community with high-quality services without breaking the bank. We pride ourselves on making sure every service is done correctly and on time every time! We understand that having a vehicle repaired can be stressful sometimes, so we make sure to do everything possible to ensure that our clients have a positive experience with us.
Our Automotive Service Excellence (ASE) certified technicians are skilled professionals who take pride in their work! Our shop is clean and well-equipped, making completing auto repairs and maintenance a breeze. The culture we cultivate is extremely tight-knit and supportive. Our team is family to us! In addition, we provide generous wages, benefits, and perks!
A DAY IN THE LIFE OF AN AUTOMOTIVE SERVICEADVISOR
In this vehicle advisory position, you are the cornerstone of our customers' experiences as we service and repair their cars. Each day, you become the bridge between our clients and our team. When customers bring their vehicles in, you cheerfully greet them. You are an active listener as you discuss the services they need and put together orders. Then, you bring the order to our technicians to ensure that the job is completed in a timely manner.
You make sure to keep our customers updated as their services are in progress. After repairs are completed, you follow up with the client to ensure that they are satisfied with the services they received. You love working with our customers and take pride in helping them receive the best possible auto care!
QUALIFICATIONS FOR AN AUTOMOTIVE SERVICEADVISOR
2+ years of experience in a similar position
Customer service skills
Are you a skilled communicator? Can you explain technical things in layman's terms? Are you an active listener? Do you thrive in a fast-paced work environment? Are you a team player? If yes, you might just be perfect for this car advising position!
WORK SCHEDULE FOR AN AUTOMOTIVE SERVICEADVISOR
This vehicle advisory position is full-time and typically works between the hours of 7:30 AM - 6:00 PM, Monday - Friday. Additionally, some overtime will be required.
ARE YOU READY TO JOIN OUR TEAM?
If you can provide exceptional customer service and feel that you would be right for this advisory job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!
Location: 98662
Job Posted by ApplicantPro
$36k-43k yearly est. 21d ago
Automotive Customer Service Advisor - 2231
Tupeloms
Service advisor job in Sandy, OR
Are you considering a career in automotive? At Premium Velocity Auto/ Jiffy Lube (PVA), no automotive experience is required! Transfer your customer service skills and retail sales knowledge to an industry that will really get you moving, we'll train you on the rest!
We are now hiring Customer ServiceAdvisors/Lube Technicians to work safely in various roles to meet the individual needs of the customer, ensuring that they are confident in the safety of their vehicle.
Benefits:
Opportunity to increase your payrate within your first 60 days of employment!
Paid training plus bonus incentives for completing training.
Cross-training across multiple roles, increasing your earning potential.
Career paths that offer limitless growth opportunities (in Automotive and Management)!
Safety focused work environment to always keep you and our customers safe!
Unique benefits including legal and financial advising, employee discount on parts and services, and a members-only discount center for major purchases and day-to-day essentials! *
Competitive Medical, Vision, Dental, company funded Life Insurance, FSA/DCFSA, and paid time off to help you care for yourself and your family! *
For full time employees
PVA is seeking reliable individuals with a growth mentality, committed to customer satisfaction. The ability to build rapport and explain products effectively makes you the perfect candidate for this position! We do not require automotive experience, but customer service/sales experience are preferred.
Qualified candidates can work well in a team setting, have great communication skills, and are efficient in fast-paced environments. A valid driver's license is strongly preferred as it ensures your career opportunities will not be limited but is not required.
See full job description below!
**
Job Summary
The Customer ServiceAdvisor (CSA) for PVA (Jiffy Lube), helps build loyalty and increase sales by allowing our guests to make informed decisions about their automotive services. The CSA is a Lube Technician that is also responsible for creating a positive guest experience, which they can achieve by acting as the customer liaison and main point of contact throughout their visit!
Job Responsibilities:
Greet and escort guests from their vehicles as you review their requests.
Inform guests of any promotions or products available with thorough understanding of the full range of Jiffy Lube products and services acquired through your training.
Provide impartial recommendations or options that are tailored specifically to guest's needs based on manufacturer recommendations and technicians' findings.
Communicate updates to the guest throughout the entire process as well as any special circumstances that impact overall satisfaction.
Perform preventative maintenance such as oil and filter change, refill fluid levels, and inspecting and replacing lights, wiper blades, brakes, and tires.
Promote customer loyalty by ensuring completion of quality workmanship, reviewing services completed with guest, confirming guest satisfaction, and encouraging return at recommended intervals.
Other duties as assigned by management.
Requirements:
Proven face-to-face customer serviceor sales experience.
Ability to perform the responsibilities of the job.
Able to stand for an extended period.
Ability to bend, stoop, reach, crawl, and climb stairs.
Ability to lift over 50 pounds.
Comfortable working in an enclosed and/or semi-outdoor environment.
Authorized to work in the US without sponsorship.
Qualifications:
Valid Driver's License preferred.
Excellent customer service and communication skills.
Keen listening and reasoning skills to capture guests' product needs.
Confident in overcoming objections and not afraid of rejection.
An energetic and positive attitude that is welcoming to guests.
Ability to work well in a team environment.
Dedication to following safety policies and procedures.
Willingness to undergo on the job training and a growth mindset.
Ability to work in a fast-paced environment while multi-tasking.
Benefits:
Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine*
Employer Funded Basic Life & Accidental Death Dismemberment*
Bonus structure for JLU Module completions within set timeframes.
Employee discount on parts and services
Additional benefits available:
$33k-41k yearly est. 3d ago
Customer Service Advisor - Migrant Help
Maximus 4.3
Service advisor job in Portland, OR
Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated Customer ServiceAdvisor to join our team.
This role is perfect for someone who is passionate about providing help to those who need it most. As a Customer ServiceAdvisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives.
This is a UK, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered.
This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will include weekends and bank holidays on a rota basis, so it could be a Saturday or a Sunday but on occasions you may work both days. The shifts will be a mixture of these hours and a rota will be provided in advance.
12pm - 8pm
1pm - 9pm
2pm - 10pm
1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary.
2. Identify and address safeguarding concerns promptly and effectively.
3. Meet customer service standards and performance goals.
4. Respond to difficult and sensitive cases with empathy, patience, and resilience.
5. Deliver information services across multiple channels (telephone, online, email, and live chat).
6. Resolve service user issues proactively, calmly, and professionally.
7. Offer guidance, tailored recommendations, and signposting to Service Users.
8. Follow established processes and adjust to evolving procedures.
9. Manage confidential information with strict adherence to data protection standards.
10. Proactively seek and address feedback to drive continuous improvement in role.
Qualifications & Experience
• Experience performing under pressure and handling demanding situations whilst staying calm and patient.
• Experience maintaining high levels of accuracy and attention to detail in all tasks.
• Experience collaborating with diverse teams to achieve common goals.
• Ability to solve complex problems and deliver solutions in a timely manner.
• Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained.
• Ability to resolve conflict, ensuring a positive outcome.
• Ability to work independently, demonstrating initiative and good decision-making skills.
• Strong written English skills to accurately input and record service user information.
Desirable
• Experience working with service users with additional needs and adapting to unique requirements.
• Awareness of mental health issues and a passion for further learning and development in this area.
Individual Competencies
• Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks.
• Ability to listen and engage with service users, understanding their needs and replying appropriately.
• Ability to show empathy towards other's experiences and emotions.
• Clear, effective and engaging communication skills with service users.
• A positive approach to fostering an encouraging environment for colleagues and service users.
• Proficient using a variety of digital software applications, and openness to learning new technologies.
• Ability to prioritise time and tasks to meet deadlines and achieve objectives.
• An open approach to embracing diverse perspectives and adapting to new ideas and ways of working.
• Ability to adapt to changing environments and needs, being flexible and resilient in situations.
• Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards.
Desirable
• Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds.
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Minimum Salary
ÂŁ
25,185.00
Maximum Salary
ÂŁ
25,185.00
Responsibilities include working as part of a retail sales team to provide best in class customer care. The Customer ServiceAdvisor (CSA) often begins as a Pick-n-Pull Greeter and can work their way up through Part Sales, Parts Specialist and eventually a store Sales Lead through positive work ethics and evaluations. This is a retail sales position that requires a “can do” selling spirit and the ability to work as a team to meet the store's sales goals. The CSA will be present during all peak customer traffic periods which could include weekends, sale days, or any other occasion that would generate high customer flow into the store per the specified store schedule. The CSA will promote sales and service to customers. The CSA is expected to maintain the excellent standards of all Pick-n-Pull policies and procedures, while always being pleasant, respectful, and helpful.
Essential Functions:
Promote the Pick-n-Pull Safety Culture.
Be a team player. Work as a member of the team to help the team achieve its goals.
Maintain a high level of integrity.
Provide required information to customers as they enter the store. Offer friendly and enthusiastic answers to customer questions.
Follow loss prevention, risk control, quality assurance, and proper cash handling procedures at all times.
Work as a team towards housekeeping, janitorial, and other duties as assigned by the task list. This can include cleaning tires, carrying batteries, mopping floors, etc.
Follow all company policies and procedures.
Identify when customer interaction requires assistance from management.
Complete sales training and follow the Pick-n-Pull 5 Step Sales Model. Engage in continuous training and education in all areas of the Pick-n-Pull business.
Additional duties as assigned.
Qualifications:
Must work safely at all times.
Must have good people skills with an outgoing friendly positive attitude.
Able to work retail hours including overtime, weekends and holidays.
Must have reliable means of transportation.
Must be able to read, write, and speak in the English language.
Bilingual in Spanish a plus, but not required.
Be proficient in automotive part/product identification and recognize parts and how they relate to our customer receipts.
Follow company dress code policy, maintaining a well groomed, neat appearance so as to create a favorable impression with customers.
Previous experience in a retail environment preferred but not required.
Physical Activities Required to Perform Essential Functions:
Standing, lifting, walking, bending, and stretching are required regularly to perform customer care, product relocation and placement, and environmental health and safety functions.
Manual dexterity to maintain the housekeeping of the facility by mopping, sweeping, etc. In conjunction, but not limited to, assigned task list duties.
Vision must be sufficient to perform job functions safely as described above.
Able to work on feet (stand and walk) for assigned work shift.
Job Conditions:
Exposure on a regular basis to outdoor weather conditions.
Exposure to occasional noisy conditions and machinery operation.
PLEASE NOTE: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.
All U.S. applicants must be 18 years of age or older and all Canada applicants must be 16 years of age or older.
Radius Recycling participates in e-verify for all U.S. new hires.
An offer of U.S. employment by Radius Recycling or any of its subsidiaries is contingent on the satisfactory completion of a post-offer drug screen and background check.
All new hires must review and sign an Arbitration Agreement. This applies to all U.S. non-union employees.
As an Equal Opportunity Employer, Radius Recycling does not discriminate on the basis of race, religion, color, sex, marital status, disability status, national origin or ancestry, veteran status, age, prior industrial injury, sexual orientation, genetic information, or any other protected status under local, state or federal law.
$31k-39k yearly est. 4d ago
Test Content Services Specialist
Psi Services 4.5
Service advisor job in Salem, OR
**Title:** Test Content Services Specialist **Salary:** $55K **About PSI** We are PSI Services. We power world leading tests. Delivered with trusted science and the very best test taker experience. PSI supports test-takers on their journey to pursuing dreams and gaining certifications that are important to them. They believe that their dreams are worth working for; that their dreams are worth the effort. And we believe that too. This is our core purpose, to empower people to achieve their dreams. We do this by being the best provider of workforce solutions, which foster both technology and science to deliver the best solutions for our test takers.
We are searching for top talent to join our PSI team and help grow our products and services. We have a creative, supportive and inclusive culture where we empower people in their careers to be their authentic self and make the most of their great talent.
At PSI, we are committed to helping people meet their potential and we believe that promoting diversity, equity and inclusion is critical to our success. That's why you'll find these ideals are intrinsic to our company culture and applied throughout the employee lifecycle.
Learn more about what we do at: *************************
**About the Role**
The Test Content Services Specialist applies technical expertise in exam content management, database management, and project management to the publication and
maintenance of certification exams. The Test Content Services Specialist will import
exam content from client representatives, prepare and configure exams for publication, and perform quality checks for publication and maintenance of exam forms in PSI's
proprietary item banking and exam delivery software.
- This is a full-time permanent role, with flexible hours around core office availability
Monday to Friday. The role can be performed remotely in the US, UK, or Sweden, with
occasional travel for meetings, events and workshops.
**Role Responsibilities**
- Onboard new clients and determine appropriate test setup based on client requirements.
- Intake new exams for existing clients and publish exams according to established timeline requirements.
- Develop and maintain timelines for test publication activities and track progress in project management ticketing software.
- Format files to import client content into item banking and test delivery software, and ensure all data is imported accurately.
- Prepare tests for publication and implement live updates to tests.
- Collaborate with Information Technology personnel and/or Test Content Services Manager to provide software support and training for clients.
- Identify potential test publication issues, troubleshoot, and suggest possible solutions to problems.
- Conduct quality control according to department procedures and address issues.
- Support other Content Management teams with tasks related to test publication.
- Participate in the development and maintenance of documentation of Test Content Services work processes and associated technology tools, including system user guides.
- Maintain in-depth and up-to-date knowledge of proprietary item banking and exam delivery software.
**Knowledge, Skills and Experience Requirements**
â–Ş Bachelor's degree level preferred
â–Ş 1+ years' experience exam publication, item bank management and/or database management.
â–Ş Strong communication skills required.
â–Ş Ability to approach problems with creative problem solving.
â–Ş Proficiency with Microsoft Office applications.
â–Ş Experience with Jira a plus.
â–Ş Experience with XML, HTML and QTI file formats preferred Benefits
At PSI, our culture is to be transparent and fair. That's why all of our roles have been benchmarked at a competitive rate against the local market they are based in. To be transparent all of our adverts now include the salary so you can see if we align with your expectations when looking for your next role.
In addition to a competitive salary, we offer a comprehensive benefits package and supportive culture when you join us. This includes:
+ 401k/Pension/Retirement Plan - with country specific employer %
+ Enhanced PTO/Annual Leave
+ Medical insurance - country specific
+ Dental, Vision, Life and Short Term Disability for US
+ Flexible Spending Accounts - for the US
+ Medical Cashback plan covering vision, dental and income protection for UK
+ Employee Assistance Programme
+ Commitment and understanding of work/life balance
+ Dedicated DE&I group that drive core people initiatives
+ A culture of embracing wellness, including regular global initiatives
+ Access to supportive and professional mechanisms to help you plan for your future
+ Volunteer Day and a culture of giving back to our community and industry through volunteering opportunities
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.
$55k yearly 11d ago
Field Service Dispatcher
PapÉ Jobs
Service advisor job in Tigard, OR
PAPE' MATERIAL HANDLING, INC. - TIGARD, OR FIELD SERVICE DISPATCHER:
Are you a detailed-oriented person who thrives in a busy environment? Do you enjoy working with a wide variety of teammates and customers to accomplish a shared goal? If you answered yes to these questions, we would love to hear from you! Pape' Material Handling, the premier capital equipment dealer in the West, is seeking a Service Dispatcher to join their team in Tigard, OR.
At Pape', we invest in your growth. From robust training programs to continuous support, we equip our team members with the tools to succeed. In return for your hard work, we offer competitive compensation, exceptional benefits, and a strong work-life balance designed to support you and your family.
Make a difference. Grow your career. Join the Pape' Team!
WHAT YOU'LL DO:
As our Service Dispatcher, you will ensure that our field technician crew is scheduled and prioritized in an effort to best serve our customers. Every day you will manage the scheduling of technicians, monitor service work in process, open work orders, interact with customers, and more! To thrive in this role, you must love detail and order, have a customer service mindset, and enjoy a fast-paced environment.
WHAT YOU NEED:
Excellent communication, customer relations, and data entry skills.
Computer proficiency, including experience with Excel and Word.
Technical knowledge of equipment and dispatching experience is preferred.
Compensation: $28+/hr (Depending on Experience) Why work for Pape':
Competitive pay based on your skills, training, and experience level.
Outstanding benefits including - 401(k) & Roth 401(k) Retirement Plans with Company Match; Medical, Dental, Vision and Prescription Insurance; Flexible Spending Accounts (Flex Plans); Life Insurance; Short- and Long-Term Disability Insurance; Employee Assistance Program; Online and Instructor-Led Training; Tuition Reimbursement for Training Programs.
Progressive Vacation Plans, Sick Leave & Paid Holidays - Members receive 80 hours of vacation (First year is prorated for new hires based on start date), 40 hours of Sick Leave, and 7 paid holidays each year. Pape' vacation plans also have tiers based on your seniority, so as your seniority grows, your vacation time off does as well.
Advancement - Pape' is a dynamic, growth-oriented organization with a focus on promoting from within.
Stability and reputation - Pape' is a family-owned, fourth-generation company with over 160 locations, over 4,000 members and 85 plus years of experience. Pape' is known for their stability, honesty and integrity.
Equipment - Pape' has the largest equipment inventory in the West and an unparalleled parts inventory!
Employee impact - Enjoy an open-door policy where your voice will be heard and your opinions will matter.
Training - You will be provided with training and mentoring to prepare you for your role and continued learning to grow your skills.
The Pape' Group maintains a drug-free workplace and as such, requires candidates to successfully pass a pre-employment drug test.
$28 hourly 11d ago
Passenger Service Dispatcher
Icims Organic Zipapply
Service advisor job in Portland, OR
Job Description
Bags, a Metropolis company, is on a mission to make every moment matter for a world on the go. As part of the largest mobility network in North America, we combine innovative technology with a customer-first mindset to transform the travel experience-especially at airports. From curbside to gate, our services eliminate the stress of traditional travel by streamlining baggage handling, check-in, and other key touchpoints. With over 23,000 employees across 4,000+ locations in North America and Europe, we're reimagining how people move through their journeys-saving time, reducing hassle, and ensuring every step feels effortless and efficient.
Responsibilities
The Passenger Service Dispatcher oversees the operation and assures Wheelchair Assistants are directed to the flights in the most efficient manner.
This position must work as part of the team to assure the proper information is communicated from the clients and passengers to assure timeliness of the agents in arriving for the flights. Continuous planning and timely communication are essential in assuring an effective operation.
Receives and prepares tickets at the start of the day and process them for the wheelchair crew.
Receives calls from the service crew (wheelchair and client airline crew) throughout the day to track wheelchair location and job status.
Performs general clerical duties to include but not limited to: photocopying, faxing, mailing, and filing.
Relay work orders, messages, and information to or from work crews using telephones or two-way radios.
Primarily responsible for all occurrences related to dispatching wheelchair and walker vehicles
Responsible for filling in for Wheelchair Assistants as necessary
Qualifications
High school diploma/GED or equivalent work experience
Must be at least 18 years old
Available to work various shifts
Ability to obtain an Airport Badge is required
Operations experience is preferred
Ability to multi-task is required
Customer service experience preferred
Experienced in dispatching and/or coordinating transportation routes for groups of people
Skill in communicating using two-way radio and telephone equipment
Computer skills, also Microsoft Office, internet, e-mail, etc. Excel experience preferred.
Ability to meet attendance schedule with dependability and consistency. (flexible to work overtime as required)
Dispatcher and computer experience preferred
Ability to work with private information in a confidential and professional manner
Ability to stand for long periods of time
Appearance Guidelines
Employees are expected at all times to present a professional business-like image, even when working behind the scenes. It is the policy of the Company that each employee's dress, grooming, and personal hygiene should be appropriate to the work situation and be consistent with the Company's business standards.
For all male employees a fully grown in, well-maintained mustache, beard or goatee is permitted
No visible tattoos or body piercings are allowed. Any tattoos must be covered by your uniform or other means agreed upon by management.
Clean & well-maintained approved uniforms must be worn on shift
Additional requirements as specified by management
While performing the duties of this job, the employee is regularly required to use hands and fingers and to communicate with customers and fellow employees. The employee is frequently required to sit; reach with hands and arms; stand; walk. The employee is also frequently required to climb, balance, stoop, kneel, and crouch. In addition, the employee is required to of twist, turn, stretch, and bend on a frequent basis. The employee must be able to lift and move up to 75 pounds regularly. The employee must be able to move in a relatively quick manner. Specific vision abilities required by this job include Close vision, Peripheral vision and Ability to adjust focus.
Pay Rates: $21.00 per hour
________________________________________
SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, disability or other classes protected by federal or state law. SP+ does not tolerate harassment of or retaliation against any employee or applicant on the basis of these characteristics, or because the individual exercised his or her EEO rights.
Right to Work Poster
SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate's application relative to the required job qualifications and responsibilities listed in the job posting.
As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records.
If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact ******************. We are here to assist you.
$21 hourly 7d ago
Residential Sales and Service Consultant
Ziply Fiber
Service advisor job in Beaverton, OR
Job Description
Residential Sales & Service Consultant
Union: IBEW 89
Bilingual in English and Spanish is required.
Rate of Pay: $17.00 to $18.17 hourly DOE
Benefits: Medical, dental, vision, 401k, flexible spending account, paid sick leave and paid time off, parental leave, quarterly performance bonus, training, career growth and education reimbursement programs.
At Ziply Fiber, our mission is to elevate the connected lives of our communities every day. We are delivering the fastest home internet in the Northwest, with a focus on areas traditionally underserved by mainstream internet companies. And as our state-of-the-art fiber network expands in WA, OR, ID and MT, so does our need for team members who can help us grow and realize our goals.
We may be building internet, but we are reaching real people. We strive to build relationships and provide customers and communities with refreshingly great experiences.
We emphasize our values in all our interactions:
Genuinely Caring: O
ur customers and colleagues are people, and quite possibly our neighbors. We put ourselves in their shoes and give them our full attention.
Empowering You:
We empower our customers to choose the products that best meet their needs, and we support our employees to implement solutions that elevate the experiences of our customers and coworkers.
Innovation and Improvement:
We always look for ways to make the experiences of our customers - and each other - better.
Earning Your Trust:
We earn trust by communicating simply and transparently as real people, not as a corporation.
Job Summary
The Residential Sales and Service Consultants are responsible for creating an outstanding experience at every interaction for both new and existing customers. The person uses superior product knowledge and a passion for customer satisfaction to provide solutions for a wide range of residential customer needs in a fast paced and energetic environment.
Essential Duties and Responsibilities:
The Essential Duties and Responsibilities listed below are a range of duties performed by the employee and not intended to reflect all duties performed.
Sell Ziply products and services.
Retain current customers.
Negotiate service order requests from customers for installation, change or removal of telephone, data, and related services.
Interact with customers patiently, empathically, and efficiently by presenting services to the customer for save and sales opportunities and completing save/service order activity in an accurate and timely manner.
Accurately compute and quote customer monthly charges, non-recurring charges, adjustments, and balances. Provide flexible options to the customer based on product and service needs.
Perform full range of billing and collections duties, including, but not limited to discussing billing inquiries, collecting on delinquent accounts, negotiating payment arrangements, and disconnecting accounts due to nonpayment.
Utilize billing system to assist customers in a wide range of billing transactions.
Perform full range of repair resolution duties, including, but not limited to interfacing with customers and performing work associated with pending orders, problem resolution, repair requirements and repair resolution.
Providing a best-in-class customer service experience.
Troubleshoot customer issues through satisfactory resolution.
Respond to social media messages from customers on various platforms.
Work efficiently according to Call Center metric demands.
Always maintain a professional demeanor.
Perform multi-tasking between systems for customer support.
Assist with training and peer coaching as assigned by supervisor.
Performs other duties as required to support the business and evolving organization.
Qualifications:
High school diploma or general education degree (GED) required.
Bilingual in English and Spanish is required.
Prior experience in customer service, sales, social media, or collections preferred, but not required.
Basic Proficiency with Microsoft Office Suite.
Understanding of database programs preferred.
Intermediate computer competency.
Knowledge, Skills, and Abilities:
Ability to work independently and apply sound judgment and reasoning skills to a variety of situations.
Ability to multi-task and collaborate effectively with other personnel to meet deadlines.
Strong verbal and written communication, attention to detail, and organizational skills.
Ability to work within critical deadlines.
Ability to adjust to rapidly changing priorities and schedules.
Ability to provide excellent customer service.
Work Authorization
Applicants must be currently authorized to work in the US for any employer. Sponsorship is not available for this position.
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Essential and marginal functions may require maintaining physical condition necessary for bending, stooping, sitting, walking, or standing for prolonged periods of time; most of time is spent sitting in a comfortable position with frequent opportunity to move about. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Work Environment
Work is performed in an office setting with exposure to computer screens and requires extensive use of a computer, keyboard, mouse, and multi-line telephone system. The work is primarily a modern office setting.
At all times, Ziply Fiber must be your primary employer. Unless otherwise prohibited by law, employees may not hold outside employment nor be self-employed without obtaining approval in writing from Ziply Fiber. In holding outside employment or self-employment, employees should ensure that participation does not conflict with responsibilities to Ziply Fiber or its business interests.
Diverse Workforce / EEO:
Ziply Fiber is an equal opportunity employer. Ziply Fiber will consider all qualified candidates regardless of race, color, religion, national origin, gender, age, marital status, sexual orientation, veteran status, and the presence of a non-job-related handicap or disability or any other legally protected status.
Ziply Fiber requires a pre-employment background check as conditions of employment. Ziply Fiber may require a pre-employment drug screening.
Ziply Fiber is a drug free workplace.
#ZFOR
$17-18.2 hourly 29d ago
Service Writer
Oregon Equipment Sales 3.9
Service advisor job in McMinnville, OR
Service Administrator / Service Coordinator
Are you organized, detail-oriented, and enjoy keeping things running smoothly behind the scenes? Do you like helping customers, supporting a busy service team, and taking pride in getting things
right
? If so, we'd love to meet you!
The Service Administrator plays a key role in our Service Department-supporting technicians, assisting customers, and working closely with the Service Manager to keep daily operations on track. This is a great opportunity for someone who enjoys variety, teamwork, and learning something new every day.
The Daily:
Welcoming customers with a friendly attitude-both in person and on the phone
Scheduling technician jobs and keeping the service calendar organized
Opening and managing work orders in CDK, including:
Verifying customer and equipment information
Checking warranty coverage and open recalls
Reviewing technician time slips for accuracy
Running reports to help track shop performance and service metrics
Coordinating customer pickups and equipment deliveries
Reviewing completed technician work orders:
Reading technician notes
Making sure all parts are ordered, received, and properly accounted for
Closing work orders to the correct accounts (customer pay, internal, or non-revenue)
Processing customer payments accurately and efficiently
Assisting the Service Manager and providing backup phone coverage when needed
Weekly:
Checking for open warranty recalls
Reviewing Work in Progress (WIP) to make sure nothing gets missed
Following up with customers after deliveries and service work
Taking photos of service projects for marketing and promotional use
Monthly:
Reviewing WIP with the Service Manager
Running reports for customers with expiring warranties
Sending out friendly reminder postcards to customers
Requirements
What We're Looking For:
A positive, can-do attitude and willingness to learn
Strong attention to detail and great organizational skills
Good memory and ability to keep track of multiple tasks
An accounting background or understanding of general ledger accounting
Comfort using Excel, including:
Formatting spreadsheets
Basic formulas and VLOOKUPs
Combining data from multiple worksheets
Experience answering phones and scheduling appointments
Experience with customer billing and payment processing
Reliable, dependable, and self-motivated
Friendly and professional with customers and coworkers
Bilingual skills are a plus (but not required!)
Why You'll Love This Role:
You'll be a key part of a supportive service team
No two days are the same-there's always something new to learn
You'll work closely with technicians, management, and customers
Your attention to detail truly makes a difference in daily operations
What we have to offer:
Medical, Dental, Vision insurance
401K+employer match
8 paid holidays
PTO
Employee discounts
Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
Work Location: In person
$27k-36k yearly est. 34d ago
Automotive Customer Service Advisor - 1004
Tupeloms
Service advisor job in Portland, OR
Are you considering a career in automotive? At Premium Velocity Auto/ Jiffy Lube (PVA), no automotive experience is required! Transfer your customer service skills and retail sales knowledge to an industry that will really get you moving, we'll train you on the rest!
We are now hiring Customer ServiceAdvisors/Lube Technicians to work safely in various roles to meet the individual needs of the customer, ensuring that they are confident in the safety of their vehicle.
Benefits:
Opportunity to increase your payrate within your first 60 days of employment!
Paid training plus bonus incentives for completing training.
Cross-training across multiple roles, increasing your earning potential.
Career paths that offer limitless growth opportunities (in Automotive and Management)!
Safety focused work environment to always keep you and our customers safe!
Unique benefits including legal and financial advising, employee discount on parts and services, and a members-only discount center for major purchases and day-to-day essentials! *
Competitive Medical, Vision, Dental, company funded Life Insurance, FSA/DCFSA, and paid time off to help you care for yourself and your family! *
*For full time employees
PVA is seeking reliable individuals with a growth mentality, committed to customer satisfaction. The ability to build rapport and explain products effectively makes you the perfect candidate for this position! We do not require automotive experience, but customer service/sales experience are preferred.
Qualified candidates can work well in a team setting, have great communication skills, and are efficient in fast-paced environments. A valid driver's license is strongly preferred as it ensures your career opportunities will not be limited but is not required.
See full job description below!
Job Summary
The Customer ServiceAdvisor (CSA) for PVA (Jiffy Lube), helps build loyalty and increase sales by allowing our guests to make informed decisions about their automotive services. The CSA is a Lube Technician that is also responsible for creating a positive guest experience, which they can achieve by acting as the customer liaison and main point of contact throughout their visit!
Job Responsibilities:
Greet and escort guests from their vehicles as you review their requests.
Inform guests of any promotions or products available with thorough understanding of the full range of Jiffy Lube products and services acquired through your training.
Provide impartial recommendations or options that are tailored specifically to guest's needs based on manufacturer recommendations and technicians' findings.
Communicate updates to the guest throughout the entire process as well as any special circumstances that impact overall satisfaction.
Perform preventative maintenance such as oil and filter change, refill fluid levels, and inspecting and replacing lights, wiper blades, brakes, and tires.
Promote customer loyalty by ensuring completion of quality workmanship, reviewing services completed with guest, confirming guest satisfaction, and encouraging return at recommended intervals.
Other duties as assigned by management.
Requirements:
Proven face-to-face customer serviceor sales experience.
Ability to perform the responsibilities of the job.
Able to stand for an extended period.
Ability to bend, stoop, reach, crawl, and climb stairs.
Ability to lift over 50 pounds.
Comfortable working in an enclosed and/or semi-outdoor environment.
Authorized to work in the US without sponsorship.
Qualifications:
Valid Driver's License preferred.
Excellent customer service and communication skills.
Keen listening and reasoning skills to capture guests' product needs.
Confident in overcoming objections and not afraid of rejection.
An energetic and positive attitude that is welcoming to guests.
Ability to work well in a team environment.
Dedication to following safety policies and procedures.
Willingness to undergo on the job training and a growth mindset.
Ability to work in a fast-paced environment while multi-tasking.
Benefits:
Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine*
Employer Funded Basic Life & Accidental Death Dismemberment*
Bonus structure for JLU Module completions within set timeframes.
Employee discount on parts and services
Additional benefits available:
Dental Plan and/or Vision Plan*
Life & Accidental Death Dismemberment and/or Accident*
Short-Term and Long-Term Disability*
Critical Illness and/or Cancer and/or Hospital Indemnity*
Flexible Spending Account (FSA) and/or Dependent Care FSA*
Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance
* Full-time employees only
Equal Opportunity Employer
Jiffy Lube - Premium Velocity Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
$33k-42k yearly est. 3d ago
Residential Sales and Service Consultant
Ziply Fiber
Service advisor job in Beaverton, OR
Residential Sales & Service Consultant
Union: IBEW 89
Bilingual in English and Spanish is required.
Benefits: Medical, dental, vision, 401k, flexible spending account, paid sick leave and paid time off, parental leave, quarterly performance bonus, training, career growth and education reimbursement programs.
At Ziply Fiber, our mission is to elevate the connected lives of our communities every day. We are delivering the fastest home internet in the Northwest, with a focus on areas traditionally underserved by mainstream internet companies. And as our state\-of\-the\-art fiber network expands in WA, OR, ID and MT, so does our need for team members who can help us grow and realize our goals.
We may be building internet, but we are reaching real people. We strive to build relationships and provide customers and communities with refreshingly great experiences.
We emphasize our values in all our interactions:
Genuinely Caring: O
ur customers and colleagues are people, and quite possibly our neighbors. We put ourselves in their shoes and give them our full attention.
Empowering You:
We empower our customers to choose the products that best meet their needs, and we support our employees to implement solutions that elevate the experiences of our customers and coworkers.
Innovation and Improvement: We always look for ways to make the experiences of our customers - and each other - better.
Earning Your Trust: We earn trust by communicating simply and transparently as real people, not as a corporation.
Job Summary
The Residential Sales and Service Consultants are responsible for creating an outstanding experience at every interaction for both new and existing customers. The person uses superior product knowledge and a passion for customer satisfaction to provide solutions for a wide range of residential customer needs in a fast paced and energetic environment.
Essential Duties and Responsibilities:
The Essential Duties and Responsibilities listed below are a range of duties performed by the employee and not intended to reflect all duties performed.
Sell Ziply products and services.
Retain current customers.
Negotiate service order requests from customers for installation, change or removal of telephone, data, and related services.
Interact with customers patiently, empathically, and efficiently by presenting services to the customer for save and sales opportunities and completing save\/service order activity in an accurate and timely manner.
Accurately compute and quote customer monthly charges, non\-recurring charges, adjustments, and balances. Provide flexible options to the customer based on product and service needs.
Perform full range of billing and collections duties, including, but not limited to discussing billing inquiries, collecting on delinquent accounts, negotiating payment arrangements, and disconnecting accounts due to nonpayment.
Utilize billing system to assist customers in a wide range of billing transactions.
Perform full range of repair resolution duties, including, but not limited to interfacing with customers and performing work associated with pending orders, problem resolution, repair requirements and repair resolution.
Providing a best\-in\-class customer service experience.
Troubleshoot customer issues through satisfactory resolution.
Respond to social media messages from customers on various platforms.
Work efficiently according to Call Center metric demands.
Always maintain a professional demeanor.
Perform multi\-tasking between systems for customer support.
Assist with training and peer coaching as assigned by supervisor.
Performs other duties as required to support the business and evolving organization.
Qualifications:
High school diploma or general education degree (GED) required.
Bilingual in English and Spanish is required.
Prior experience in customer service, sales, social media, or collections preferred, but not required.
Basic Proficiency with Microsoft Office Suite.
Understanding of database programs preferred.
Intermediate computer competency.
Knowledge, Skills, and Abilities:
Ability to work independently and apply sound judgment and reasoning skills to a variety of situations.
Ability to multi\-task and collaborate effectively with other personnel to meet deadlines.
Strong verbal and written communication, attention to detail, and organizational skills.
Ability to work within critical deadlines.
Ability to adjust to rapidly changing priorities and schedules.
Ability to provide excellent customer service.
Work Authorization
Applicants must be currently authorized to work in the US for any employer. Sponsorship is not available for this position.
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Essential and marginal functions may require maintaining physical condition necessary for bending, stooping, sitting, walking, or standing for prolonged periods of time; most of time is spent sitting in a comfortable position with frequent opportunity to move about. The employee must occasionally lift and\/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Work Environment
Work is performed in an office setting with exposure to computer screens and requires extensive use of a computer, keyboard, mouse, and multi\-line telephone system. The work is primarily a modern office setting.
At all times, Ziply Fiber must be your primary employer. Unless otherwise prohibited by law, employees may not hold outside employment nor be self\-employed without obtaining approval in writing from Ziply Fiber. In holding outside employment or self\-employment, employees should ensure that participation does not conflict with responsibilities to Ziply Fiber or its business interests.
Diverse Workforce \/ EEO:
Ziply Fiber is an equal opportunity employer. Ziply Fiber will consider all qualified candidates regardless of race, color, religion, national origin, gender, age, marital status, sexual orientation, veteran status, and the presence of a non\-job\-related handicap or disability or any other legally protected status.
Ziply Fiber requires a pre\-employment background check as conditions of employment. Ziply Fiber may require a pre\-employment drug screening.
Ziply Fiber is a drug free workplace.
#ZFOR
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Rate of Pay: $17.00 to $18.17 hourly DOE
How much does a service advisor earn in Gresham, OR?
The average service advisor in Gresham, OR earns between $23,000 and $71,000 annually. This compares to the national average service advisor range of $26,000 to $79,000.
Average service advisor salary in Gresham, OR
$41,000
What are the biggest employers of Service Advisors in Gresham, OR?
The biggest employers of Service Advisors in Gresham, OR are: