Post job

Service mechanical technician vs field service technician

The differences between service mechanical technicians and field service technicians can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 4-6 years to become a service mechanical technician, becoming a field service technician takes usually requires 6-12 months. Additionally, a field service technician has an average salary of $54,339, which is higher than the $47,820 average annual salary of a service mechanical technician.

The top three skills for a service mechanical technician include customer service, diagnosis and hydraulic systems. The most important skills for a field service technician are customer service, preventative maintenance, and customer satisfaction.

Service mechanical technician vs field service technician overview

Service Mechanical TechnicianField Service Technician
Yearly salary$47,820$54,339
Hourly rate$22.99$26.12
Growth rate2%8%
Number of jobs146,216167,298
Job satisfaction--
Most common degreeAssociate Degree, 33%Associate Degree, 40%
Average age4544
Years of experience612

What does a service mechanical technician do?

A service mechanical technician specializes in installing and repairing mechanical equipment and systems. Although the extent of their responsibilities differs upon their industry of employment, it typically includes working together with engineers in developing and testing equipment, troubleshooting problems, performing adjustments and calibrations, maintaining records, and performing regular maintenance checks to ensure the equipment's quality and capacity. Moreover, a service mechanical technician may also provide technical support to clients and co-workers, all while adhering to the company's safety standards and regulations.

What does a field service technician do?

Field service technicians are skilled professionals who manage the technical needs of their clients outside the company's physical office space. They are usually on the field to visit their clients and check up on clients' equipment. Field service technicians are dispatched to provide technical support. They oversee installations, repairs, or maintenance activities. They ensure that all the work needed is done well. They also conduct diagnostic activities and troubleshooting. Field service technicians also supervise any updating or changes needed to be done in their clients' offices. They are expected to have good analytical skills, communication skills, and highly technical skills.

Service mechanical technician vs field service technician salary

Service mechanical technicians and field service technicians have different pay scales, as shown below.

Service Mechanical TechnicianField Service Technician
Average salary$47,820$54,339
Salary rangeBetween $33,000 And $68,000Between $35,000 And $82,000
Highest paying CityOxnard, CASan Francisco, CA
Highest paying stateCaliforniaCalifornia
Best paying companyState StreetGoogle
Best paying industryTechnologyFinance

Differences between service mechanical technician and field service technician education

There are a few differences between a service mechanical technician and a field service technician in terms of educational background:

Service Mechanical TechnicianField Service Technician
Most common degreeAssociate Degree, 33%Associate Degree, 40%
Most common majorAutomotive TechnologyElectrical Engineering
Most common collegeSUNY College of Technology at Alfred-

Service mechanical technician vs field service technician demographics

Here are the differences between service mechanical technicians' and field service technicians' demographics:

Service Mechanical TechnicianField Service Technician
Average age4544
Gender ratioMale, 97.9% Female, 2.1%Male, 92.3% Female, 7.7%
Race ratioBlack or African American, 9.6% Unknown, 4.9% Hispanic or Latino, 16.9% Asian, 7.4% White, 60.4% American Indian and Alaska Native, 0.7%Black or African American, 4.8% Unknown, 3.8% Hispanic or Latino, 16.8% Asian, 1.7% White, 72.2% American Indian and Alaska Native, 0.7%
LGBT Percentage6%1%

Differences between service mechanical technician and field service technician duties and responsibilities

Service mechanical technician example responsibilities.

  • Dispatch work accordingly, manage and assist team members with more complex repairs and diagnosis.
  • Follow OSHA work safe regulations while visiting customer plants.
  • Maintain and service regular customer workloads on all HVAC systems perform seasonal filters, replacement of belts, motors.
  • Inspect, troubleshot, and repair hoists and overhead bridge cranes, AC/DC motors generators and electrical/mechanical auxiliary equipment.
  • Test electro-mechanical subsystems for circuit integrity and operational reliability.
  • Gain experience in MIG, TIG, stick, and flux core welding as well as metal fabrication
  • Show more

Field service technician example responsibilities.

  • Manage onsite supporting contractors to achieve customers end result to satisfaction.
  • Lead initiatives to decrease manufacturing downtime and increase QA process inspection.
  • Manage a team of 12 field engineers and 130 MRI systems in NYC.
  • Collaborate to achieve a Citrix solution for the IADC shop floor and implement the current server farm.
  • Manage and administer network security, LAN, WLAN, desktops, servers, applications, and databases.
  • Manage and service access control technology to include Honeywell's StarII and TEMA, and PCSC MicroLPM and IQ series controllers.
  • Show more

Service mechanical technician vs field service technician skills

Common service mechanical technician skills
  • Customer Service, 31%
  • Diagnosis, 11%
  • Hydraulic Systems, 5%
  • Preventative Maintenance, 5%
  • Strong Customer Service, 5%
  • Hand Tools, 3%
Common field service technician skills
  • Customer Service, 19%
  • Preventative Maintenance, 8%
  • Customer Satisfaction, 6%
  • Technical Support, 5%
  • Hand Tools, 4%
  • Test Equipment, 3%

Browse architecture and engineering jobs