Service Associate jobs at Signature Retail Services

Customer Success Representative (Inside Sales) United Roofing - Myrtle Beach, SC Schedule: Monday - Friday| 8:30 AM - 5:00 PM (some Saturday's may apply) United Roofing is one of the fastest-growing roofing companies in the Southeast, proudly recognized for exceptional customer service, sales excellence, and top-tier warranty protection. As an Inside Sales Representative, you'll be the voice of United Roofing, connecting with prospective customers, managing inbound inquiries, and scheduling inspections for our Roofing Experts. This role is perfect for someone who thrives in a fast-paced, performance-driven environment and has a passion for delivering best-in-class customer experiences. Why Join United Roofing * Free Medical Benefits (after qualifying period) * 401(k) with 4% company match * Paid Time Off * All federal holidays recognized * Trips & unique experiences for top performers * Uncapped commissions + hourly pay * One-on-one training with our award-winning sales leadership team * Clear promotion pathway to leadership positions * Top-of-the-line technology and resources to support your success Awards & Recognition In 2024, United Roofing received three prestigious awards: * Diamond Customer Service Award - Highest recognition for service excellence. * Top 20 in North America for Sales Excellence - Ranked #10 across the continent. * #1 in South Carolina for Warranty Protection - State leader in customer care and trust. Responsibilities * Manage inbound calls and follow up on leads generated by marketing and canvassing teams. * Engage homeowners with clear and professional communication, explaining our services and warranty programs. * Schedule inspections for Roofing Experts to evaluate customer needs. * Maintain accurate customer records and appointment scheduling within our CRM. * Participate in frequent department meetings and ongoing training sessions to refine skills and stay aligned with company goals. * Deliver best-in-class customer service, consistently targeting 5-Star satisfaction. * Meet and exceed performance metrics related to calls, scheduled appointments, and customer satisfaction. Qualifications * Fluent in English with exceptional verbal communication skills. * Strong organizational and time management abilities. * Positive, professional, and goal-oriented mindset. * Self-motivated and disciplined in a fast-paced environment. * Previous experience in customer service or inside sales preferred, but not required. * Comfortable learning and using technology systems for scheduling and reporting. Equal Opportunity Statement United Roofing is an Equal Opportunity Employer. Important: All candidates must be W2 employees and have proper authorization to work in the U.S. View the list of acceptable I-9 documents here. ________________________________________________________________________________________________ To learn more about United Roofing, please visit our official website: **************************** You can also connect with us on our social media: * Facebook: **************************************** * Instagram: *****************************************************

Job DescriptionSalary: $20 hourly + Bonus Customer Success Representative (Inside Sales) United Roofing Myrtle Beach, SC Schedule: Monday Friday| 8:30 AM - 5:00 PM (some Saturday's may apply) United Roofing is one of the fastest-growing roofing companies in the Southeast, proudly recognized for exceptional customer service, sales excellence, and top-tier warranty protection. As an Inside Sales Representative, youll be the voice of United Roofing, connecting with prospective customers, managing inbound inquiries, and scheduling inspections for our Roofing Experts. This role is perfect for someone who thrives in a fast-paced, performance-driven environment and has a passion for delivering best-in-class customer experiences. Why Join United Roofing Free Medical Benefits (after qualifying period) 401(k) with 4% company match Paid Time Off All federal holidays recognized Trips & unique experiences for top performers Uncapped commissions + hourly pay One-on-one training with our award-winning sales leadership team Clear promotion pathway to leadership positions Top-of-the-line technology and resources to support your success Awards & Recognition In 2024, United Roofing received three prestigious awards: Diamond Customer Service Award Highest recognition for service excellence. Top 20 in North America for Sales Excellence Ranked #10 across the continent. #1 in South Carolina for Warranty Protection State leader in customer care and trust. Responsibilities Manage inbound calls and follow up on leads generated by marketing and canvassing teams. Engage homeowners with clear and professional communication, explaining our services and warranty programs. Schedule inspections for Roofing Experts to evaluate customer needs. Maintain accurate customer records and appointment scheduling within our CRM. Participate in frequent department meetings and ongoing training sessions to refine skills and stay aligned with company goals. Deliver best-in-class customer service, consistently targeting 5-Star satisfaction. Meet and exceed performance metrics related to calls, scheduled appointments, and customer satisfaction. Qualifications Fluent in English with exceptional verbal communication skills. Strong organizational and time management abilities. Positive, professional, and goal-oriented mindset. Self-motivated and disciplined in a fast-paced environment. Previous experience in customer service or inside sales preferred, but not required. Comfortable learning and using technology systems for scheduling and reporting. Equal Opportunity Statement United Roofing is an Equal Opportunity Employer. Important: All candidates must be W2 employees and have proper authorization to work in the U.S. View the list of acceptable I-9 documents here. ________________________________________________________________________________________________ To learn more about United Roofing, please visit our official website: **************************** You can also connect with us on our social media: Facebook: **************************************** Instagram: *****************************************************

Essential Duties and Responsibilities Be the first point of contact for customers wanting to cancel services. Engage with customers to identify cancellation reasons and offer tailored solutions. Communicate the value of services to reinforce customer commitment. Use negotiation and de-escalation techniques to maintain customer relationships and reduce churn. Track retention metrics, including save rates and customer feedback. Keep detailed records of all interactions in CRM systems. Collaborate with internal departments to resolve customer issues efficiently. Follow up with customers to ensure satisfaction post-resolution. Demonstrate thorough knowledge of service offerings and pricing to advise customers confidently. Handle all interactions with empathy and professionalism. Meet or exceed monthly retention KPIs, such as customer saves and call quality. Participate in ongoing training to stay updated on company services and policies. Utilize Microsoft Teams, Outlook, and other relevant tools. Perform additional duties as assigned. Customer Engagement Connect with customers proactively through phone and email. Build strong relationships by understanding their needs and preferences. Issue Resolution Address customer inquiries and concerns with professionalism and urgency. Work with internal teams to resolve issues efficiently. Upselling & Cross-Selling Identify opportunities to recommend additional services or products. Educate customers on the benefits of enhanced offerings. Customer Feedback Collect and share customer insights to support service improvements.

ARDEX Americas (********************** is a global leader in high-performance building solutions. Known for exceptional quality and forward-thinking products, we combine industry expertise with a collaborative culture-where stability meets growth, ambition is encouraged, and potential is realized. We are immediately hiring a TECHNICAL SERVICE CONSULTANT with deep knowledge of tile and stone installation products and systems, or flooring installation products and systems. This is a hands-on, high-impact role where you'll provide expert product guidance and training to ARDEX customers, distributors, and our internal sales teams. From delivering classroom seminars, field training, job-site support and technical problem-solving, you'll be a trusted source of knowledge and solutions for our premium product systems. The successful candidate will have a strong combination of industry expertise, together with being an engaging presenter and trainer. This is a full-time position (Monday - Friday), located at our ARDEX Corporate offices and Academy Training Center (400 ARDEX Park Drive, PA 15001), 20 minutes North of Pittsburgh International Airport. What you will do: Deliver in-depth seminar training (both classroom and hands-on) on all ARDEX product lines at our facilities and customer/distributor sites. Support field job starts and provide technical site assistance as needed. Conduct product knowledge sessions (PK trainings) and engage with walk-in customers at distributor counters. Respond to customer inquiries and support calls with professionalism and technical expertise. Evaluate Job Site Reports and collaborate with Sales Professionals to provide clear recommendations. Maintain and update calendars to track technical activities and commitments. Assist in preparing and hosting seminar logistics, including setup, material prep, and evening events. Train new Sales Professionals on ARDEX product systems and technical best practices. Support marketing, product testing, and communication efforts, including proofreading technical content and developing training materials. Experience and Skills: At least two (2) years of hands-on tiling installation experience, or flooring installation experience Mechanical aptitude and confidence using hand and power tools Strong, professional and effective presentation skills - confidence speaking in front of groups and building PowerPoint decks. Proficiency in Microsoft Word, Outlook, PowerPoint, and Teams is essential. Strong organizational skills, attention to detail, and a proactive, customer-focused mindset. Excellent verbal and written communication, follow-through, and problem-solving abilities. Ability to work independently in a fast-paced environment, as well as collaboratively with others. Forklift certification is a plus Willingness to travel including by air with occasional overnights Must have a valid driver's license Flexibility to occasionally work overtime or weekends as needed Must be able to lift up to 70lbs pounds, stand, sit, and walk for extended periods of time, with kneeling and bending. Possess a service-excellence mindset and exemplify ARDEX Values - Build Belonging, Fuel Passion, Drive Innovation, Embody Integrity, Embrace Responsibility. Education College Degree preferred, or minimum completed High School Diploma or GED equivalency with relevant industry experience Benefits Generous Paid Time Off (PTO) and 11 Paid Holidays Paid Parental Leave to support growing families 401(k) with Company Match to help you save for retirement Medical, Dental, and Vision Insurance (effective the 1st of the month after hire) Company-paid Disability, Life, and AD&D Insurance and Travel Assistance Wellness Programs, including Telehealth and an Employee Assistance Program (EAP) Tuition Assistance for Associate's and Bachelor's degrees Discounted Gym Memberships to support your fitness goals Optional coverage for Pet Insurance, Group Accident, ID Theft, Legal Insurance, and more! Scenic corporate offices with free parking and woodland walking trails! Be part of the team that's Building Tomorrow at ********************* ARDEX is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Be part of the team that's Building Tomorrow at *********************

ARDEX Americas is a global leader in high-performance building solutions. Guided by our company purpose, passionately innovating responsible solutions, we develop products that deliver exceptional performance, reduce environmental impact, and meet the evolving needs of our customers and communities. We champion a culture of excellence, where collaboration and innovation create meaningful impact. Our team combines experience with fresh talent, fostering integrity and continuous improvement-our global standard for over 75 years. At ARDEX, we're more than building materials-we're building careers, opportunities, and the future. As a Technical Service Consultant, you'll be the go-to expert for ARDEX customers, distributors, and internal teams. The successful candidate will have a strong combination of industry expertise, together with being an engaging, confident, effective presenter and trainer. This is a hands-on, high-impact role where you'll: Train and Inspire: Deliver engaging seminars and hands-on sessions at ARDEX Academy and customer sites. Be the Expert: Provide technical guidance, troubleshoot challenges, and support job-site success. Collaborate and Innovate: Work with sales teams, assist in product testing, and help shape training materials. This is a full-time position (Monday - Friday), based at our Corporate offices and Academy Training Center (400 ARDEX Park Drive, PA 15001), 20 minutes North of Pittsburgh International Airport. Up to 50% travel (including air) with some overnight. Experience and Skills: At least 2 years of hands-on experience in tile, stone, or flooring installation. Strong presentation skills-comfortable speaking to groups and building PowerPoint decks. Mechanical aptitude and confidence using hand and power tools. Proficiency in Microsoft Word, Outlook, PowerPoint, and Teams. A proactive, customer-focused mindset with excellent communication and problem-solving skills. Ability to lift up to 70 lbs and work in varied physical conditions. Valid driver's license and willingness to travel (including occasional overnights). Forklift certification is a plus Education College Degree preferred, or minimum completed High School Diploma or GED equivalency with relevant industry experience Benefits Generous Paid Time Off (PTO) and 11 Paid Holidays Paid Parental Leave to support growing families 401(k) with Company Match to help you save for retirement Medical, Dental, and Vision Insurance (effective the 1st of the month after hire) Company-paid Disability, Life, and AD&D Insurance and Travel Assistance Wellness Programs, including Telehealth and an Employee Assistance Program (EAP) Tuition Assistance for Associate's and Bachelor's degrees Discounted Gym Memberships to support your fitness goals Optional coverage for Pet Insurance, Group Accident, ID Theft, Legal Insurance, and more! Scenic corporate offices with free parking and woodland walking trails! Be part of the team that's Building Tomorrow at ********************* ARDEX is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Be part of the team that's Building Tomorrow at *********************

Easthampton, Massachusetts Do you want more variety in your career? Do you like helping customers? Do you work with a sense of urgency and like things done right the first time? Are you tired of your supervisor telling you what to do all day and want to own your own project? If so, we're interested in YOU! Come join one of the top leaders in the industry. Electrical Experts is a full-service electrical contractor that has been in business for over 60 years. Having grown steadily over the past several years, we are currently looking for experienced Residential Service Electricians to join our team. Electrical Experts has completed projects of all types and sizes and brings this experience and knowledge to all of our residential projects. Responsibilities: Communicate and work with customers to assess situations and gather information about their situation Perform troubleshooting and present options to fix the customer's issue Provide excellent customer service and do things right the first time Produce invoicing and accept/collect payment for service Follow-up and follow-through with any outstanding customer requests or inquiries Requirements: Must be a licensed electrician with 3+ years of residential service experience Sales experience preferred, but not required (will train) Troubleshooting/diagnostic experience Great attitude and a passion for serving others Good communication skills (written and verbal) Must be a people person and like interacting with customers Must be able to lift and carry 50lbs in all conditions & terrain. BENEFITS TO JOINING Electrical Experts: We offer a family atmosphere, limited travel time, a good work/life balance, great pay, and provide a benefits package including: Competitive Pay, $28-45/hr (with weekly commission opportunity) Work-life balance! Consistent Work, Pay, and Schedule Performance Bonuses! Comprehensive Medical and Dental Insurance Limited Travel Generous Benefits Package Paid Vacation and Holidays Paid Training and Continuing Education Opportunities Fun, Family-Friendly Work Environment 401K Plan with Employer Match Apply today and take the next step in your career as a Journeyman Electrician! We are an Equal Opportunity Employer

Job Description Electrical Service Consultant Easthampton, Massachusetts Do you want more variety in your career? Do you like helping customers? Do you work with a sense of urgency and like things done right the first time? Are you tired of your supervisor telling you what to do all day and want to own your own project? If so, we're interested in YOU! Come join one of the top leaders in the industry. Electrical Experts is a full-service electrical contractor that has been in business for over 60 years. Having grown steadily over the past several years, we are currently looking for experienced Residential Service Electricians to join our team. Electrical Experts has completed projects of all types and sizes and brings this experience and knowledge to all of our residential projects. Responsibilities: Communicate and work with customers to assess situations and gather information about their situation Perform troubleshooting and present options to fix the customer's issue Provide excellent customer service and do things right the first time Produce invoicing and accept/collect payment for service Follow-up and follow-through with any outstanding customer requests or inquiries Requirements: Must be a licensed electrician with 3+ years of residential service experience Sales experience preferred, but not required (will train) Troubleshooting/diagnostic experience Great attitude and a passion for serving others Good communication skills (written and verbal) Must be a people person and like interacting with customers Must be able to lift and carry 50lbs in all conditions & terrain. BENEFITS TO JOINING Electrical Experts: We offer a family atmosphere, limited travel time, a good work/life balance, great pay, and provide a benefits package including: Competitive Pay, $28-45/hr (with weekly commission opportunity) Work-life balance! Consistent Work, Pay, and Schedule Performance Bonuses! Comprehensive Medical and Dental Insurance Limited Travel Generous Benefits Package Paid Vacation and Holidays Paid Training and Continuing Education Opportunities Fun, Family-Friendly Work Environment 401K Plan with Employer Match Apply today and take the next step in your career as a Journeyman Electrician! We are an Equal Opportunity Employer Powered by JazzHR a7AtRqkhIi

ARDEX Americas is a global leader in high-performance building solutions. Guided by our company purpose, passionately innovating responsible solutions, we develop products that deliver exceptional performance, reduce environmental impact, and meet the evolving needs of our customers and communities. We champion a culture of excellence, where collaboration and innovation create meaningful impact. Our team combines experience with fresh talent, fostering integrity and continuous improvement-our global standard for over 75 years. At ARDEX, we're more than building materials-we're building careers, opportunities, and the future. As a Technical Service Consultant, you'll be the go-to expert for ARDEX customers, distributors, and internal teams. The successful candidate will have a strong combination of industry expertise, together with being an engaging, confident, effective presenter and trainer. This is a hands-on, high-impact role where you'll: * Train and Inspire: Deliver engaging seminars and hands-on sessions at ARDEX Academy and customer sites. * Be the Expert: Provide technical guidance, troubleshoot challenges, and support job-site success. * Collaborate and Innovate: Work with sales teams, assist in product testing, and help shape training materials. This is a full-time position (Monday - Friday), based at our Corporate offices and Academy Training Center (400 ARDEX Park Drive, PA 15001), 20 minutes North of Pittsburgh International Airport. Up to 50% travel (including air) with some overnight. Experience and Skills: * At least 2 years of hands-on experience in tile, stone, or flooring installation. * Strong presentation skills-comfortable speaking to groups and building PowerPoint decks. * Mechanical aptitude and confidence using hand and power tools. * Proficiency in Microsoft Word, Outlook, PowerPoint, and Teams. * A proactive, customer-focused mindset with excellent communication and problem-solving skills. * Ability to lift up to 70 lbs and work in varied physical conditions. * Valid driver's license and willingness to travel (including occasional overnights). * Forklift certification is a plus Education * College Degree preferred, or minimum completed High School Diploma or GED equivalency with relevant industry experience Benefits * Generous Paid Time Off (PTO) and 11 Paid Holidays * Paid Parental Leave to support growing families * 401(k) with Company Match to help you save for retirement * Medical, Dental, and Vision Insurance (effective the 1st of the month after hire) * Company-paid Disability, Life, and AD&D Insurance and Travel Assistance * Wellness Programs, including Telehealth and an Employee Assistance Program (EAP) * Tuition Assistance for Associate's and Bachelor's degrees * Discounted Gym Memberships to support your fitness goals * Optional coverage for Pet Insurance, Group Accident, ID Theft, Legal Insurance, and more! * Scenic corporate offices with free parking and woodland walking trails! Be part of the team that's Building Tomorrow at ********************* ARDEX is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Be part of the team that's Building Tomorrow at *********************

Community: Cove at Tiburon Number of Units: 283 Resident Service Associate OUR COMPANY: At Fairfield, we are proud to be a leader in the multifamily housing industry. We are passionate about creating exceptional apartment living. Among the most experienced multifamily companies, Fairfield has developed and acquired over 1000 communities since 1985. We are an award-winning company that proudly employs over 1,500 associates who are dedicated to serving our customers at our apartment communities located in over 30 markets nationwide. Being a part of Fairfield means more than a rewarding career with personal growth. It's a partnership for the long term, working alongside colleagues in an open-dialogue environment that encourages growth and the sharing of ideas. We know that our associates are a key ingredient to our success, and we're proud to reflect that in our culture. ABOUT YOUR CAREER PATH: Fairfield properties are known for our visible and available on-site staff that keep our residents loving where they live. A fantastic first step to joining the Property Management team is a position as our Resident Service Associate. Our residents deserve the best, and your role in customer service is to help make sure they experience incredible service from first touring the property, to signing their lease, to moving in and being welcomed to the community. Your positive, solution-focused energy and communication is the key to closing the sale. Working closely with our Leasing Associates and Community Manager, you will build connections with prospective tenants and help convert them into happy residents. Assisting with multiple phases of their journey, you will interact with them both virtually as well as in person, building a reputation as a go-to support team member and resident advocate. There is great growth potential in this role for your career, with successful candidates moving on to become Leasing Associates and other contributors on the Property Management team. This position reports to the onsite Community Manager. WHAT YOU CAN EXPECT TO DO IN THIS ROLE: LEASING SUPPORT Manage some aspects of the leasing process, including, but not limited to, qualifying prospects, leasing apartments, preparing lease paperwork and completing move-in paperwork. Conduct Skype tours by appointment as scheduled. Verify application information, including income, when needed. Forward applications to Community Manager for final approval. Ensure compliance of renter's insurance policy. Create Magisto videos by request. Prepare resident move-in packets upon approval of application. Review and explain information to residents (i.e., gate cards, gate codes, lease, community policies and move-in inventory). Send and collect move-in condition forms from residents. CUSTOMER SERVICE Respond to phone and emails, creating and following up with maintenance requests, and handling and/or escalating resident complaints. Assist in rent collections for delinquent rent. Contact residents to solicit and close resident renewals to include necessary renewal paperwork. Conduct post move in welcome calls, mid lease calls and service follow up calls. Maintain courteous communications and follow-up correspondence with residents, applicants, prospects and representatives of other companies. PROPERTY UPKEEP Check breezeways/hallways, laundry rooms, mailbox areas, common areas, and trash areas to ensure cleanliness and conformity to Fairfield property condition standards. Report property deficiencies to Community Manager or Maintenance Supervisor. Complete daily opening and closing of models, vacant show units and other amenities. Inspect apartments prior to move-in, ensuring that they are in move-in condition. Coordinate with the maintenance team to touch up or prepare units. MARKETING Complete all marketing/advertising activities at the direction of the Community Manager. Complete weekly LRO market survey and monthly Yardi market survey. Assists with resident retention through renewal program and community events. COMPLIANCE Participate in company required training by established deadline. Comply with all Fairfield standards, applicable health and safety rules and regulation, as well as applicable local, state and federal laws. WHAT YOU'LL NEED ON DAY ONE: Minimum of one year experience in a customer service, sales or retail position. Previous leasing/customer service experience preferred. Experience using Yardi or other related property management accounting software preferred. Experience using Microsoft Outlook, Word, and Excel. Ability to read, write, understand, and communicate in English. Intermediate knowledge of Microsoft Outlook, Word and Excel. Strong typing skills. Superior customer service skills including the ability to manage difficult customers and/or situations. Understanding of applicable federal, state and local fair housing laws. Professional verbal and written communication skills. Strong attention to detail, organizational, time-management and problem-solving skills. Detail oriented; ability to manage conflicting priorities and to adjust priorities on a daily basis. Ability to work a flexible schedule to include weekends, evenings, and some holidays. Valid Driver's License may be required. High school diploma or equivalent required. #LI-RYAN Estimated Rate of Pay: $22.18 - $25.09 This position is non-exempt; the range above reflects hourly rates. The pay range displayed for this position is determined by skills and experience required, location and job complexity*. Potential job offers may vary based on the skills, education, and experience an individual candidate holds. This range reflects base rate only, and does not include allowances, perks, commissions or bonuses applicable to this position (if any). In addition to base salary, Fairfield offers all full time associates the following, upon meeting eligibility requirements: Paid time off, paid holidays and sick days, paid time off for volunteering activities (optional) Matched 401(k) Medical, dental & vision insurance Flexible spending account Life insurance * Pay range is a calculation based on a midpoint price. Fairfield complies with all wage and hour laws, including minimum wage and salary exempt requirements. Job duties for this position include: work safely and cooperatively with others, including supervisors; adhere to performance standards despite stressful conditions; communicate effectively and respectfully to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations. The material duties of this position involve access to our residents' homes, both when they are present and when they are not. The material duties of this position also involve access to the confidential information of our residents, including their financial information. Criminal history may have a direct, adverse, and negative relationship with this job duty. Pursuant to the Los Angeles and San Diego County Fair Chance Ordinances, the California Fair Chance Act, and any other applicable law, we will consider for employment qualified applicants with arrest and conviction records.

Community: Canyon Rim Number of Units: 504 Resident Service Associate OUR COMPANY: At Fairfield, we are proud to be a leader in the multifamily housing industry. We are passionate about creating exceptional and luxurious apartment living. Among the most experienced multifamily companies, Fairfield has developed and acquired over 1000 communities since 1985. We are an award-winning company that proudly employs over 1,400 associates who are dedicated to serving our customers at our apartment communities located in over 30 markets nationwide. Being a part of Fairfield means more than a rewarding career with personal growth. It's a partnership for the long term, working alongside colleagues in an open-dialogue environment that encourages growth and the sharing of ideas. We know that our associates are a key ingredient to our success, and we're proud to reflect that in our culture. ABOUT YOUR CAREER PATH: Fairfield properties are known for our visible and available on-site staff that keep our residents loving where they live. A fantastic first step to joining the Property Management team is a position as our Resident Service Associate. Our residents deserve the best, and your role in customer service is to help make sure they experience incredible service from first touring the property, to signing their lease, to moving in and being welcomed to the community. Your positive, solution-focused energy and communication is the key to closing the sale. Working closely with our Leasing Associates and Community Manager, you will build connections with prospective tenants and help convert them into happy residents. Assisting with multiple phases of their journey, you will interact with them both virtually as well as in person, building a reputation as a go-to support team member and resident advocate. There is great growth potential in this role for your career, with successful candidates moving on to become Leasing Associates and other contributors on the Property Management team. This position reports to the onsite Community Manager. WHAT YOU CAN EXPECT TO DO IN THIS ROLE: LEASING SUPPORT Manage some aspects of the leasing process, including, but not limited to, qualifying prospects, leasing apartments, preparing lease paperwork and completing move-in paperwork. Conduct Skype tours by appointment as scheduled. Verify application information, including income, when needed. Forward applications to Community Manager for final approval. Ensure compliance of renter's insurance policy. Create Magisto videos by request. Prepare resident move-in packets upon approval of application. Review and explain information to residents (i.e., gate cards, gate codes, lease, community policies and move-in inventory). Send and collect move-in condition forms from residents. CUSTOMER SERVICE Respond to phone and emails, creating and following up with maintenance requests, and handling and/or escalating resident complaints. Assist in rent collections for delinquent rent. Contact residents to solicit and close resident renewals to include necessary renewal paperwork. Conduct post move in welcome calls, mid lease calls and service follow up calls. Maintain courteous communications and follow-up correspondence with residents, applicants, prospects and representatives of other companies. PROPERTY UPKEEP Check breezeways/hallways, laundry rooms, mailbox areas, common areas, and trash areas to ensure cleanliness and conformity to Fairfield property condition standards. Report property deficiencies to Community Manager or Maintenance Supervisor. Complete daily opening and closing of models, vacant show units and other amenities. Inspect apartments prior to move-in, ensuring that they are in move-in condition. Coordinate with the maintenance team to touch up or prepare units. MARKETING Complete all marketing/advertising activities at the direction of the Community Manager. Complete weekly LRO market survey and monthly Yardi market survey. Assists with resident retention through renewal program and community events. COMPLIANCE Participate in company required training by established deadline. Comply with all Fairfield standards, applicable health and safety rules and regulation, as well as applicable local, state and federal laws. WHAT YOU'LL NEED ON DAY ONE: Minimum of one year experience in a customer service, sales or retail position. Previous leasing/customer service experience preferred. Experience using Yardi or other related property management accounting software preferred. Experience using Microsoft Outlook, Word, and Excel. Ability to read, write, understand, and communicate in English. Intermediate knowledge of Microsoft Outlook, Word and Excel. Strong typing skills. Superior customer service skills including the ability to manage difficult customers and/or situations. Understanding of applicable federal, state and local fair housing laws. Professional verbal and written communication skills. Strong attention to detail, organizational, time-management and problem-solving skills. Detail oriented; ability to manage conflicting priorities and to adjust priorities on a daily basis. A valid driver's license is required. Ability to work a flexible schedule to include weekends, evenings, and some holidays. High school diploma or equivalent required. #LI-MARSHALL Estimated Rate of Pay: $20.16 - $23.11 This position is non-exempt; the range above reflects hourly rates. The pay range displayed for this position is determined by skills and experience required, location and job complexity*. Potential job offers may vary based on the skills, education, and experience an individual candidate holds. This range reflects base rate only, and does not include allowances, perks, commissions or bonuses applicable to this position (if any). In addition to base salary, Fairfield offers all full time associates the following, upon meeting eligibility requirements: Paid time off, paid holidays and sick days, paid time off for volunteering activities (optional) Matched 401(k) Medical, dental & vision insurance Flexible spending account Life insurance * Pay range is a calculation based on a midpoint price. Fairfield complies with all wage and hour laws, including minimum wage and salary exempt requirements. Job duties for this position include: work safely and cooperatively with others, including supervisors; adhere to performance standards despite stressful conditions; communicate effectively and respectfully to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations. The material duties of this position involve access to our residents' homes, both when they are present and when they are not. The material duties of this position also involve access to the confidential information of our residents, including their financial information. Criminal history may have a direct, adverse, and negative relationship with this job duty. Pursuant to the Los Angeles and San Diego County Fair Chance Ordinances, the California Fair Chance Act, and any other applicable law, we will consider for employment qualified applicants with arrest and conviction records.

Community: Canyon Rim Number of Units: 504 Resident Service Associate OUR COMPANY: At Fairfield, we are proud to be a leader in the multifamily housing industry. We are passionate about creating exceptional and luxurious apartment living. Among the most experienced multifamily companies, Fairfield has developed and acquired over 1000 communities since 1985. We are an award-winning company that proudly employs over 1,400 associates who are dedicated to serving our customers at our apartment communities located in over 30 markets nationwide. Being a part of Fairfield means more than a rewarding career with personal growth. It's a partnership for the long term, working alongside colleagues in an open-dialogue environment that encourages growth and the sharing of ideas. We know that our associates are a key ingredient to our success, and we're proud to reflect that in our culture. ABOUT YOUR CAREER PATH: Fairfield properties are known for our visible and available on-site staff that keep our residents loving where they live. A fantastic first step to joining the Property Management team is a position as our Resident Service Associate. Our residents deserve the best, and your role in customer service is to help make sure they experience incredible service from first touring the property, to signing their lease, to moving in and being welcomed to the community. Your positive, solution-focused energy and communication is the key to closing the sale. Working closely with our Leasing Associates and Community Manager, you will build connections with prospective tenants and help convert them into happy residents. Assisting with multiple phases of their journey, you will interact with them both virtually as well as in person, building a reputation as a go-to support team member and resident advocate. There is great growth potential in this role for your career, with successful candidates moving on to become Leasing Associates and other contributors on the Property Management team. This position reports to the onsite Community Manager. WHAT YOU CAN EXPECT TO DO IN THIS ROLE: LEASING SUPPORT * Manage some aspects of the leasing process, including, but not limited to, qualifying prospects, leasing apartments, preparing lease paperwork and completing move-in paperwork. * Conduct Skype tours by appointment as scheduled. * Verify application information, including income, when needed. * Forward applications to Community Manager for final approval. * Ensure compliance of renter's insurance policy. * Create Magisto videos by request. * Prepare resident move-in packets upon approval of application. * Review and explain information to residents (i.e., gate cards, gate codes, lease, community policies and move-in inventory). * Send and collect move-in condition forms from residents. CUSTOMER SERVICE * Respond to phone and emails, creating and following up with maintenance requests, and handling and/or escalating resident complaints. * Assist in rent collections for delinquent rent. * Contact residents to solicit and close resident renewals to include necessary renewal paperwork. * Conduct post move in welcome calls, mid lease calls and service follow up calls. * Maintain courteous communications and follow-up correspondence with residents, applicants, prospects and representatives of other companies. PROPERTY UPKEEP * Check breezeways/hallways, laundry rooms, mailbox areas, common areas, and trash areas to ensure cleanliness and conformity to Fairfield property condition standards. * Report property deficiencies to Community Manager or Maintenance Supervisor. * Complete daily opening and closing of models, vacant show units and other amenities. * Inspect apartments prior to move-in, ensuring that they are in move-in condition. * Coordinate with the maintenance team to touch up or prepare units. MARKETING * Complete all marketing/advertising activities at the direction of the Community Manager. * Complete weekly LRO market survey and monthly Yardi market survey. * Assists with resident retention through renewal program and community events. COMPLIANCE * Participate in company required training by established deadline. * Comply with all Fairfield standards, applicable health and safety rules and regulation, as well as applicable local, state and federal laws. WHAT YOU'LL NEED ON DAY ONE: * Minimum of one year experience in a customer service, sales or retail position. * Previous leasing/customer service experience preferred. * Experience using Yardi or other related property management accounting software preferred. * Experience using Microsoft Outlook, Word, and Excel. * Ability to read, write, understand, and communicate in English. * Intermediate knowledge of Microsoft Outlook, Word and Excel. * Strong typing skills. * Superior customer service skills including the ability to manage difficult customers and/or situations. * Understanding of applicable federal, state and local fair housing laws. * Professional verbal and written communication skills. * Strong attention to detail, organizational, time-management and problem-solving skills. * Detail oriented; ability to manage conflicting priorities and to adjust priorities on a daily basis. * A valid driver's license is required. * Ability to work a flexible schedule to include weekends, evenings, and some holidays. * High school diploma or equivalent required. #LI-MARSHALL Estimated Rate of Pay: $20.16 - $23.11 This position is non-exempt; the range above reflects hourly rates. The pay range displayed for this position is determined by skills and experience required, location and job complexity*. Potential job offers may vary based on the skills, education, and experience an individual candidate holds. This range reflects base rate only, and does not include allowances, perks, commissions or bonuses applicable to this position (if any). In addition to base salary, Fairfield offers all full time associates the following, upon meeting eligibility requirements: * Paid time off, paid holidays and sick days, paid time off for volunteering activities (optional) * Matched 401(k) * Medical, dental & vision insurance * Flexible spending account * Life insurance * Pay range is a calculation based on a midpoint price. Fairfield complies with all wage and hour laws, including minimum wage and salary exempt requirements. Job duties for this position include: work safely and cooperatively with others, including supervisors; adhere to performance standards despite stressful conditions; communicate effectively and respectfully to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations. The material duties of this position involve access to our residents' homes, both when they are present and when they are not. The material duties of this position also involve access to the confidential information of our residents, including their financial information. Criminal history may have a direct, adverse, and negative relationship with this job duty. Pursuant to the Los Angeles and San Diego County Fair Chance Ordinances, the California Fair Chance Act, and any other applicable law, we will consider for employment qualified applicants with arrest and conviction records.

TrailersPlus, the largest factory-owned trailer dealership in the United States with over 80 locations, is seeking a Parts and Service assistant for its Saint Louis location. We also manufacture Interstate trailers, the highest quality cargo trailer in the world, and have over 400,000 satisfied customers. Job Details: Inspect, service and repair trailers Install parts and accessories Receive and process shipments Maintain facility and grounds Requirements: Familiarity with basic tools used for trailer repair is preferred Forklift Certification Required (company-paid training) Ability to work in a fast-paced, detail-oriented environment Ability to be on your feet for a long period of time Ability to lift up to 50 pounds Our ideal technician is professional, team-oriented, and shows a service-based mindset for uncompromised customer satisfaction. Work Hours: Tuesday - Saturday | 8:00am - 5:00pm Pay Range: $18.00 to $20.00 per hour plus bonus and commission Benefits: Work/life balance with a 40 hour work week 401(k) with employer match Comprehensive health, dental, vision, and pet insurance Life insurance paid by the company Paid time off, sick pay, and a flexible spending account Rain Instant Pay: Access up to $1,000 of earned wages before payday Click Apply Now or navigate to our careers page, ************************************** to start the application process. A member of our HR team will respond quickly to assist all qualified candidates. TrailersPlus is an equal opportunity employer. To learn more, visit us at trailersplus.com.

TrailersPlus, the largest factory-owned trailer dealership in the United States with over 80 locations, is seeking a Parts and Service assistant for its Blur Springs location. We also manufacture Interstate trailers, the highest quality cargo trailer in the world, and have over 400,000 satisfied customers. Job Details: Inspect, service and repair trailers Install parts and accessories Receive and process shipments Maintain facility and grounds Requirements: Familiarity with basic tools used for trailer repair is preferred Forklift Certification Required (company-paid training) Ability to work in a fast-paced, detail-oriented environment Ability to be on your feet for a long period of time Ability to lift up to 50 pounds Our ideal technician is professional, team-oriented, and shows a service-based mindset for uncompromised customer satisfaction. Work Hours: Tuesday - Saturday | 8:00am - 5:00pm Pay Range: $17.00 to $18.00 per hour plus bonus and commission Benefits: Work/life balance with a 40 hour work week 401(k) with employer match Comprehensive health, dental, vision, and pet insurance Life insurance paid by the company Paid time off, sick pay, and a flexible spending account Rain Instant Pay: Access up to $1,000 of earned wages before payday Click Apply Now or navigate to our careers page, ************************************** to start the application process. A member of our HR team will respond quickly to assist all qualified candidates. TrailersPlus is an equal opportunity employer. To learn more, visit us at trailersplus.com.

TrailersPlus, the largest factory-owned trailer dealership in the United States with over 80 locations, is seeking a Parts and Service assistant for its Commerce location. We also manufacture Interstate trailers, the highest quality cargo trailer in the world, and have over 400,000 satisfied customers. Job Details: Inspect, service and repair trailers Install parts and accessories Receive and process shipments Maintain facility and grounds Requirements: Familiarity with basic tools used for trailer repair is preferred Forklift Certification Required (company-paid training) Ability to work in a fast-paced, detail-oriented environment Ability to be on your feet for a long period of time Ability to lift up to 50 pounds Our ideal technician is professional, team-oriented, and shows a service-based mindset for uncompromised customer satisfaction. Work Hours: Tuesday - Saturday | 8:00am - 5:00pm Pay Range: $20.00 to $21.00 per hour plus bonus and commission Benefits: Work/life balance with a 40 hour work week 401(k) with employer match Comprehensive health, dental, vision, and pet insurance Life insurance paid by the company Paid time off, sick pay, and a flexible spending account Rain Instant Pay: Access up to $1,000 of earned wages before payday Click Apply Now or navigate to our careers page, ************************************** to start the application process. A member of our HR team will respond quickly to assist all qualified candidates. TrailersPlus is an equal opportunity employer. To learn more, visit us at trailersplus.com.

TrailersPlus, the largest factory-owned trailer dealership in the United States with over 80 locations, is seeking a Parts and Service assistant for its Commerce location. We also manufacture Interstate trailers, the highest quality cargo trailer in the world, and have over 400,000 satisfied customers. Job Details: Inspect, service and repair trailers Install parts and accessories Receive and process shipments Maintain facility and grounds Requirements: Familiarity with basic tools used for trailer repair is preferred Forklift Certification Required (company-paid training) Ability to work in a fast-paced, detail-oriented environment Ability to be on your feet for a long period of time Ability to lift up to 50 pounds Our ideal technician is professional, team-oriented, and shows a service-based mindset for uncompromised customer satisfaction. Work Hours: Tuesday - Saturday | 8:00am - 5:00pm Pay Range: $20.00 to $21.00 per hour plus bonus and commission Benefits: Work/life balance with a 40 hour work week 401(k) with employer match Comprehensive health, dental, vision, and pet insurance Life insurance paid by the company Paid time off, sick pay, and a flexible spending account Rain Instant Pay: Access up to $1,000 of earned wages before payday Click Apply Now or navigate to our careers page, ************************************** to start the application process. A member of our HR team will respond quickly to assist all qualified candidates. TrailersPlus is an equal opportunity employer. To learn more, visit us at trailersplus.com.

Job Title: Parts and Service Assistant Department: TrailersPlus Lot Operations Reports To: Assistant Store Manager Status: Hourly plus bonus The Parts and Service Assistant (PSA) assists in the duties and responsibilities of the Parts and Service Department. The position assists in all aspects of the inbound and outbound inventory, installing parts, servicing trailers of all makes and models, and preparing products for presentation and demonstration. PSA's assist in maintaining a clean and safe facility. ESSENTIAL DUTIES AND RESPONSIBILITIES The essential duties and responsibilities include, but are not limited to the following: ● Daily inspection of trailers on the lot for safety and quality control. ● Perform daily processes that include parts, service work, inventory control as directed by store management. ● Service, parts/accessories installations, and warranty work. ● Assist will all deliveries of trailers, parts, and supplies and submit paperwork to management for review. ● Maintain the store facility and grounds by cleaning and organizing the building, shop, and trailers, in order to promote safety, security, and a professional appearance as directed by store management. ● Work strategically and collaboratively with store management. ● Attend and participate in all required team and company meetings. ● Assist with warranty, repair, facility, and equipment problems. ● Assist Store Management team in trailer sales, as needed (sale license required in some states). ● Performs other duties as assigned. ● Ability to operate forklift and tractor. (Company certification required) ● Ability to operate power tools and welding equipment. (Company certification required) SKILLS ● Time management ● Ability to solve basic problems, communicate properly, handle and diffuse difficult situations ● Troubleshooting ● Attention to detail ● Strong mechanical ability ● Quality customer service SUPERVISORY RESPONSIBILITIES This job has no supervisory responsibilities. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed in the essential duties and responsibilities section are representative of the knowledge, skill, and ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE Requires a high school diploma or equivalent. LANGUAGE SKILLS Must be able to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Also important is the ability to write occasional reports and correspondence and to speak effectively with customers or employees. Spoken fluency in Spanish is a plus. MATHEMATICAL SKILLS Requires the ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. The PSA must also be able to apply concepts of basic algebra and geometry as needed. COMPUTER SKILLS Knowledge of on-line computer systems is helpful but not required for successful completion of the PSA job responsibilities and assignments. Basic keyboarding skills are also beneficial for efficiency. REASONING ABILITY Must be able to communicate and assist in the resolution of practical problems dealing with a variety of concrete variables in situations where only limited standardization exists. The position also requires the ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to talk or hear. The employee is frequently required to stand, walk, sit, use their hands to handle or feel, reach with their hands and arms while balancing, routinely lift 50-75 lbs, and climb ladders. WORK ENVIRONMENT The characteristics of the work environment described here are representative of those an employee would encounter while performing the essential functions of this job. The employee may be exposed to wet and/or humid conditions, as well as outside weather conditions during the performance of the job responsibilities. The employee may also be required to move mechanical parts and may be exposed to materials as described in MSDS documents. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions upon request. Print Name Date Signature

Helitech is a leading foundation contractor based in the St. Louis area working in waterproofing, foundation repair and rehabilitation & concrete leveling. We are always looking for great employees to help better serve our customers. Our reputation is built on honesty, integrity, quality craftsmanship, and customer support. As an employer, we are committed to employee satisfaction, job safety, and professional growth. Helitech is a family owned and operated company that has been the #1 choice for waterproofing and foundation repair in Illinois, Missouri, Quad Cities, and Western Kentucky since 1987. We believe that hiring the most qualified people with the right skillset and mindset allows us to deliver the highest quality foundation services and the best-in-class customer experience. That s why Helitech has been the employer of choice for over 35 years since 1987. Position Overview: We are currently looking for an upbeat, personable, driven & self-starting individual to assist our Customer Care Department. The best candidate, whether they require full time or part time hours, must have a strong work ethic, great attitude, excellent communication skills and the ability to multi-task. This candidate should possess the ability to work in a fast-paced environment and pay close attention to detail. Punctuality and attendance are of extreme importance. Responsibilities include: Inbound and Outbound Customer contact, via phone, text, email, and live chat as needed Communicating with customers regarding their schedule dates and confirming times as needed Scheduling sales/service appointments as needed Consolidating sales calendars as needed Assisting with production schedule as needed Assisting with utility locates, permits, invoicing as needed Other miscellaneous tasks as assigned by your supervisor or manager Position Qualifications Previous experience in sales or customer service is preferred Strong communication and interpersonal skills Experience using CRM systems, multiple displays and typing experience Ability to work in a fast pace, target driven environment; Must be able to multi-task Professional demeanor and will to succeed Compensation & Benefits: $20/hour + bonus opportunity Health, Dental, and Vision insurance 401(k) with company match Paid vacation and holidays Please Note: All employment offers are contingent upon the successful completion of a pre-employment background check.

TrailersPlus, the largest factory-owned trailer dealership in the United States with over 80 locations, is seeking a Parts and Service assistant for its Forest Lake location. We also manufacture Interstate trailers, the highest quality cargo trailer in the world, and have over 400,000 satisfied customers. Job Details: Inspect, service and repair trailers Install parts and accessories Receive and process shipments Maintain facility and grounds Requirements: Familiarity with basic tools used for trailer repair is preferred Forklift Certification Required (company-paid training) Ability to work in a fast-paced, detail-oriented environment Ability to be on your feet for a long period of time Ability to lift up to 50 pounds Our ideal technician is professional, team-oriented, and shows a service-based mindset for uncompromised customer satisfaction. Work Hours: Tuesday - Saturday | 8:00am - 5:00pm Pay Range: $17.00 - $18.00 per hour plus bonus and commission Benefits: Work/life balance with a 40 hour work week 401(k) with employer match Comprehensive health, dental, vision, and pet insurance Life insurance paid by the company Paid time off, sick pay, and a flexible spending account Rain Instant Pay: Access up to $1,000 of earned wages before payday Click Apply Now or navigate to our careers page, ************************************** to start the application process. A member of our HR team will respond quickly to assist all qualified candidates. TrailersPlus is an equal opportunity employer. To learn more, visit us at trailersplus.com.

Hours: 45 - 50 hours a week Reports to: Service Manager The following outline of a job description is to serve as a guide for expected job performance. It is not intended to limit individual initiative. Lakeside Marina reserves the right to add or delete job responsibilities. FUNCTIONS: First line of contact and information link between customer and dealer during service process Perform write ups with timely and accurate completion of repairs Suggest additional parts and repairs to customer as may be needed Oversee parking and storage of customers boats QUALIFICATIONS: Experience in marine business Knowledge of boat terminology Basic technical knowledge in marine product Excellent communication skills Basic computer operating skills Ability to operate boats, motors, and tow vehicles RESPONSIBILITIES: Greet service customers in timely manner with courtesy and willingness to help Identify customers needs and or problems and accurately record them Inspect unit and make any necessary notes as to condition prior to repairs Fill out the Service Write Up Sheet according to dealers instruction manual Secure dollar amount for repairs and have customer sign for approval Refer potential sales customers to Sales Department Recognize probable warranty repairs and assist in receiving authorizations Coordinate all parking, movement, and storage of boats while on the dealership's premises Assist Service Manager with scheduling of all service work Assist Service Manager in maintaining schedule log of work orders Contact customers as needed during repairs to keep them informed of status and to secure authorization for additional repairs as needed Assist in acquiring any required parts for work orders, making sure that everything is properly listed on active work order Assist with inspection of finished repair and work orders Assist customers during the service pick up process by explaining work order, explaining all service work performed, moving unit into area for pick up, inspecting unit with customer, escorting customer to cashier, and assisting with hook up Assume the duties of the Service Manager in his absence BEHAVIOR TRAITS: Dependable and Prompt Good health and mobility Good grooming habits, must appear neat and clean Pleasant demeanor Thick skinned and patient, must be able to deal with irritated customers Self confident Ability to organize and lead a team of technicians Must be detail oriented Must possess legible handwriting with adequate vocabulary and spelling Must be self motivated and able to keep busy in between customers PROFESSIONAL DEVELOPMENT: Attend training for service personnel as available Attend technical training and work toward becoming a certified technician for various product ACCOUNTABILITY: Maintain a CSI score of 95% or more on questions regarding service process Do your part to help service techs maintain a high efficiency Maintain 5% or less comebacks due to inaccurate service write up forms Eliminate customer complaints related to poor communication Eliminate customer complaints related to the condition of unit during time of pick up View all jobs at this company