Computer Aided Dispatch jobs near me - 30 jobs

Full-time Description DISPATCHER - AIR AND GROUND PARTNERS FOR LIFE. Partners - not employees. Our partners are woven together for the same purpose and have chosen to embark on a lifelong partnership of respecting each other and the patients we serve. Encompassing the principles of Servant Leadership , our partners follow the core values of Safety, Integrity, Excellence, Accountability, and Compassion in our pursuit to provide premier medical transportation services. Through our acclaimed in-house education program, our partners are given opportunities for career and personal growth with an emphasis on work/life balance. All positions are provided with industry competitive compensation and benefits. Join our journey - we are going places and you are an integral part of that future. SummaryResponsible for the following job shift role: Dispatcher - Air and Ground (Communications Specialist) to include call-taking and dispatching of ground and air resources. Receives, processes, and arranges requests for emergent and non-emergency medical transportation (rotor wing and ground ambulance). Ensuring the most appropriate unit is assigned in a timely manner; coordinates all aspects of the mission and monitors the location of all transport units at all times while maintaining safety as a priority. Collects and maintains accurate records of all information received via requesting personnel, aviation staff, transport crews and leadership personnel. This information will include pre and post-transport patient documentation and transport records. Responsible for appropriately initiating the Post Accident Incident Plan (PAIP) and following the established procedures. Responsibilities are accomplished and based on MedFlight's mission, vision, and values. This is a Full Time position. Minimum Qualifications· High School diploma or equivalent.· Current certification as Ohio EMT desired,· Current certification as an Emergency Medical Dispatcher (IAED EMD) desired or within three years of hire.· Certified Flight Communicator (CFC) certification must be obtained within one year of hire and must be maintained throughout employment. · Minimum of 2 years of previous EMS / law enforcement / critical care dispatching experience preferred. · Or minimum of 2 years of previous Helicopter Air Ambulance (HAA) and/or Fixed Wing Ambulance dispatching experience preferred.· Or minimum of 2 years' experience as a MedComm Transport Coordinator or Hospital Facilitator experience preferred.· Requires successful completion of the MedComm orientation program upon hire.· Ability to effectively multi-task.· Ability to verbally communicate clearly and precisely in stressful situations.· Determines own learning needs and seeks those skills to develop.· Proficient typing skills.· Ability to operate Computer Aided Dispatch (CAD), Emergency Communications Phone, and Radio Systems and critical communications application platforms. · Knowledge of medical terminology.· Work requires interpersonal skills necessary to interact effectively with internal and external personnel in stressful situations and to act as a representative of MedFlight to the public.· Ability to work flexible schedule - rotating 12 hr shifts between day, night, overlap, weekend and holidays with occasional overtime.· Must be able to wear a telephone headset for an extended period of time.· Must demonstrate alertness at all times and be able to withstand high amounts of stress.· Excellent written and verbal communication skills.· Ability to multi-task and handle multiple projects at one time.· Ability to work well with all levels of staff.· Ability to work in an unstructured, non-routine environment.· Ability to work independently with minimal direction.· Good planning and organizational skills.· Excellent computer skills and Microsoft Office. · Ability to negotiate effectively. MedFlight and MedCare provide equal employment opportunities to all applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. The information provided in this description has been designed to indicate the general nature and level of work performed by incumbents within this job. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, qualifications and working conditions required of employees assigned to this job. Management has sole discretion to add or modify duties of the job and to designate other functions as essential at any time. This job description is not an employment agreement or contract. Salary Description $20.15 hourly

Highway Patrol Cadet Candidate (2500038P) Organization: Public Safety - Ohio State Highway Patrol CadetAgency Contact Name and Information: ********************** Unposting Date: OngoingWork Location: HP Academy 740 East 17Th Avenue Columbus 43211Primary Location: United States of America-OHIO-Franklin County-Columbus Compensation: $19.41 per hour Schedule: Full-time Work Hours: VariableClassified Indicator: UnclassifiedUnion: Exempt from Union Primary Job Skill: Law EnforcementTechnical Skills: Law EnforcementProfessional Skills: Customer Focus Agency Overview: Cadet Candidate | Ohio State Highway Patrol Learn more about being a cadet candidate at the link below! Job Description About Us: Our Mission is to save lives, reduce injuries and economic loss, administer Ohio's motor vehicle laws and preserve the safety and wellbeing of all citizens. Ohio Department of Public Safety - Ohio State Highway Patrol Report in location: Multiple Dispatch Centers Work hours: Rotating Shifts & Rotating Days Off The Cadet Candidate Training Program consists of a training guide, physical fitness tests, monthly evaluations, and successful completion of the Field Training Dispatcher Guide. Job Duties as a Cadet Candidate: Under close supervision of highway patrol Lieutenant &/or Dispatch Supervisor, participates in law enforcement activities designed to provide training & experience (e.g., traffic enforcement, motor vehicle & aircraft crash investigations, criminal investigations, patrolling techniques, rules of evidence & court procedures, driver license & vehicle registration enforcement). Handles desk duty at patrol post (e.g., answers telephone & takes information related to crashes, law violations &/or assorted emergencies, responds to inquiries from public in office or by telephone). Operates Computer Aided Dispatch (CAD) to transmit or receive data. Operates multichannel radio system to transmit & receive radio communications. Prepares & maintains required reports. Why Work for the State of OhioAt the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes: Medical Coverage Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period Paid time off, including vacation, personal, sick leave and 11 paid holidays per year Childbirth, Adoption, and Foster Care leave Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more) Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation) *Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.QualificationsHigh school diploma or GED equivalent; Must be a U.S. citizen; Must be a minimum of 18 years of age; Must have valid driver's license with no more than five active points; Must enter an academy class before reaching their 40th birthday. Supplemental Information - Achieving and maintaining physical fitness is a top priority in the Cadet Candidate Program. The Cadet Candidate will be required to complete the physical fitness assessment at least once a month and more frequently if needed in the following areas: time for 1.5 mile endurance run, total push-ups in one (1) minute, and total sit-ups in one (1) minute. - Cadet Candidates are required to meet the 20th percentile of the Cooper Institute Standards prior to acceptance into the program. However, the Cadet Candidate must meet or exceed the 30th percentile of the Cooper Institute Standards within the first two months of employment and maintain that standard for the duration of their employment as a Cadet Candidate. ADA StatementOhio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.Drug-Free WorkplaceThe State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.

A division of Harris; SmartCOP is seeking an Software Support Specialist. As a Software Support Specialist, you will be the front-line point of contact for our customer base. You will need to deliver a positive customer experience with interactions via phone, chat, and email. You will ensure each case that is handled meets the quality and procedural expectations of internal and external customers. You will be troubleshooting to isolate the root cause of an issue, with the end goal of finding a resolution. We value team members who can communicate clearly and concisely, and who work to build a positive and enjoyable workplace. This remote role welcomes candidates anywhere in the US with a preference for Florida-based candidates and will be working in the Central time zone 8 am - 5 pm, Monday to Friday. What will be your impact: Monitor and answer incoming support calls and emails; Resolve issues when possible and escalate to the appropriate team if needed; Use existing documentation as a baseline for troubleshooting; Maintain Client Relationships; Create and provide support documentation and webinars; Help deploy software upgrades; Multitasking through multiple systems while troubleshooting with customers; Act as the primary point of contact for the customer; Effectively communicate technical information with your team members and customers alike; Diagnose and provide a path to resolving technical issues; Proactively identify ways to avoid the recurrence of customer issues by regularly improving processes, technical articles, and procedures. What we are looking for: 2 to 4 years of experience in one or more of the following fields: Customer Service/Support Environment, Information Technology/Help Desk Experience working with SQL Experience troubleshooting in a technical support environment; Basic computing and networking knowledge; Ability to relate somewhat complex technical concepts to everyday users; Excellent customer service skills and interpersonal skills; Good time management and prioritization skills; Experience in a Windows environment; Schedule flexibility for rotating 24/7 on-call schedule to handle questions via the phone, chat, and email, addressing both hardware and software-related issues. Technical Skills that will help: Windows Server Windows Powershell JIRA Service Desk The ability to research and troubleshoot software and technical problems What we offer: 401(k) plan Generous vacation policy Health, dental, vision, life, and disability insurance A casual work environment Lifestyle rewards perk of $325 annually About us: SmartCOP, Inc. was founded in 1988 and incorporated in 1999. Headquartered in Pensacola, Florida, SmartCOP has a simple, yet very important mission: maximize public safety by providing real-time information through integrated software solutions for law enforcement officers, firefighters, EMS personnel, dispatchers, and report takers. We accomplish this mission by offering system development, implementation, and support services for a fully integrated suite of public safety products including Computer Aided Dispatch (CAD), Records Management System (RMS), Mobile Computing with Field Based Reporting (MCT & FBR), and Jail Management System (JMS). Many of our employees have decades of experience in public safety. Their years of experience help establish our company's path. About Harris: Harris is a leading provider of mission critical software to the public sector in North America. As a wholly owned subsidiary of Constellation Software Inc. (“CSI”, symbol CSU on the TSX), Harris has become the cornerstone for CSI's investment in utility, local government, school districts, public safety, and healthcare software verticals. Our success has been realized through investments in our proprietary software and market expertise. This focus, combined with acquiring businesses that build upon or complement our offerings, has helped drive our success. Harris will continue to growth through reinvestment - both in the people and products that we offer and making investments in acquiring new businesses.

Deputy Director Division: Homeland Security/E.M.A./911 Contact Name: Tammy Smoke, SHRM-CP, PHR Contact Email: [email protected] Contact Phone: ************ Contact Fax: ************ Date Posted: 11/14/2025 Position Location: 783 Irving Wick Drive West, Heath, Ohio 43056 Position Description: Duties: * Demonstrates regular and predictable attendance. * Promotes and maintains positive and effective working relationships and promotes good public relationships as a representative of Licking County Government. * Assigns work and evaluates employee performance; receives and resolves employee issues according to established guidelines; approves timesheets and leave requests; schedules shifts and ensures coverage for call offs; recommends and/or issues corrective action as necessary. Participates in interviewing and makes recommendations for hiring of employees in conjunction with the 911 Coordinator and EMA Director. Actively involved in employee and/or labor relations and contract negotiations. * Ensures that the 911 Coordinator is in compliance with state and federal rules for PSAP operations. * Point of contact for employees call-offs for the specific shift that is being supervised. Coordinates filling shifts and ensures it is filled. * Develops and manages the 911 Center budgets. Monitors Expenditures. * Recommends contracts and agreements to the EMA Director in relation to the 911 Center. * Oversees, maintains and updates a variety of dispatch records as required; Ensures current licensures for the department are in compliance with Federal Communications Commission (FCC) regulations. * Develops short- and long-term plans and strategies for Enhanced 911 and communications.Promote awareness among the citizens of the district as to the use of the 911 emergency telephone system. Coordinates with all law enforcement, fire and medical agencies in all matters pertaining to the 911emergency telephone system, and provides periodic informational updates to all local jurisdictions and local agencies. * Oversees, monitors and maintains a variety of dispatch equipment including computer-aided dispatch (CAD) system, automated telephone system, and radio system; works with other County/City staff and outside agencies to ensure systems are working properly. Monitors new developments within the communications industry and recommends updates to the system as enhancements are developed. * Researches, investigates and resolves inquiries, concerns and complaints sensitive in nature. * Assesses needs and makes recommendations for training to Shift Supervisor/Training and QA and assists in the development of training. * Acts as the liaison between the 911 Center and County/City Fire, EMA and related personnel on technical issues. * Researches, investigates and resolves inquiries, concerns and complaints. Keeps 911 Coordinator advised as necessary. * Acts as departmental designee for Public Record Requests. * In emergency situations may back up 911 dispatchers. May be assigned EMA duties during planned or unplanned events. * Meets all job safety requirements and all applicable PERRP safety standards that pertain to the essential functions of the position and all agency safety procedures. * Remains informed of current developments and procedures pertinent to duties; may be required to attend seminars/training. Program: 911 Operations Brief Description: Manages and oversees the day to day operations of the Licking County Regional Communications Center (LCRCC)/911 Center. Ensures the County is in compliance with all federal, state, and local laws pertaining to the LCRCC. Identifies areas of improvement and implements changes to be in compliance with federal, state and local laws. Job Prerequisites: Minimum Qualifications: Bachelor's Degree from a four-year college or university; and three (3) to five (5) years related experience and/or training; a minimum of two (2) years supervisory experience; or equivalent combination of education and experience. Additional Qualifications (Agency/Dept. Qualifications): Management experience in a dynamic environment. Prior Dispatch experience preferred. Leadership. Organizational ability. Proficiency in Microsoft Word, Excel and other related software. Computer Aided Dispatch Systems* Consoles and tone boards and paging systems* Minor computer programming is essential. Effective written and oral communication skills. Contributes to building a positive team environment and applies conflict resolution skills as necessary. Possesses excellent interpersonal and multi-tasking skills. Ability to manage a fast pace, potentially stressful environment. Ability to be covered under the county fleet vehicle liability insurance policy. Ability to obtain and maintain certifications listed below. CERTIFICATES, LICENSES, REGISTRATIONS Law Enforcement Automated Data System (LEADS) Certified (must acquire within 30 days of hire) CPR, PRO-QA, EMD, EPD & EFD Certification* FEMA IS100, 200, 300, 400, 700 & 800 FEMA Professional Development Series & Advanced Professional Development Series (APS)* Emergency Numbers Professional (preferred) Valid Ohio Driver's License * may be acquired after hire and within six (6) months of employment may be acquired after hire and within one (1) year of employment * may be acquired after hire and within two (2) years of employment Application Procedure: Submit completed application, resume and cover letter to the Licking County Human Resources Department, 20 South Second Street, 3rd Floor, Newark, Ohio 43055. Applications can be obtained in person in the Human Resources Department between 8:00 a.m. and 4:30 p.m. daily or printed from the web site at ********************** Applications can be submitted directly online or e-mailed to [email protected] or faxed to ************. Compensation: Salary: $90K+ based on experience About UFA: Licking County is an Equal Opportunity Employer. Job Type: Full Time Pay Type: Salary

Easton, named the #1 retail experience in America, is hiring! We are offering a $1,000 sign-on bonus to qualified full-time candidates. JOB SUMMARY: Under the direction of supervision, Public Safety Dispatcher performs variety of dispatching duties for emergency and non-emergency calls; dispatches security officers to calls for service; dispatches operations and other department to call of services and operates a variety of communication equipment including radio, telephone, alarm systems, emergency notification platforms, access controls and computer systems. CORE FUNCTION & RESPONSIBILITIES: Oversee operations of the Communications Center including, radio traffic, dispatching officers, tracking of officer's assignments, and answering departmental phones. Responsible for monitoring the property cameras, fire alarms and burglar alarms. Receive emergency and non-emergency call of service, dispatch units accordingly Determine nature and location of call, determine priority of calls and dispatch units accordingly Provide assistance, information and direction to non-emergency callers. Maintain awareness of field units' activities within the computer aided dispatch (CAD) system; communicate with field units via radio in accordance with Federal Communications Commission (FCC) regulations and; maintain status and location of units in patrol. Input all pertinent radio transmission into CAD system. Communicate information, verbal and/or written instructions from fellow officers, supervisors, management, tenants and the general public. Maintain equipment control by signing out property keys and departmental radios and other equipment. Monitor and track contractors scheduled to work throughout the property. Monitor Parking Systems and Traffic Counters throughout the property. Monitor and calmly react to emergencies and activities throughout the center. Enforce property Code of Conduct with all patrons, customers, tenants, and employees consistently using the utmost professional courtesy. Properly enforce and follow all policies and procedures as designated in the Public Safety Officer Training Manual. Prepare accurate and thorough security reports that document information about the incidents that occur on company property, to assist with the evaluation of safety and security of the property. Maintain a neat and orderly security filing system within the Communication Center. COMPETENCIES Communication Proficiency Excellent Customer Service Good Judgement Objectivity Confidentiality/Discretion Ethical conduct Safety Management Professionalism Dependable WORK ENVIRONMENT This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. While performing the duties of this position, the employee will be exposed to outside weather conditions and may frequently walk on slippery or uneven surfaces. The noise level in the work environment is frequently loud. TRAVEL No travel is expected for this position. REQUIRED EDUCATION AND EXPERIENCE High School Diploma or equivalent Previous security, military, law enforcement experience or 2+ years of college coursework, preferred, but not required. Basic computer skills, including Excel and Word is preferred Must be 21 years of age Must possess a valid driver's license OTHER DUTIES Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. EEO STATEMENT Steiner Real Estate Services is proud to be an Equal Employment Opportunity employer that is committed to inclusion and diversity. We seek individuals from all backgrounds to join our team and encourage our employees to bring their authentic selves to work. Steiner Real Estate Services will not tolerate discrimination and harassment of any type regarding race, color, religion, national origin, age, sex, veteran status, gender identity, sexual orientation, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. We offer competitive pay plus benefits including Medical/Dental/Vision/Life and Disability Insurance and 401k.

Responsibilities & Requirements Demonstrates effective verbal and written communication skills. Enter calls for service into the Computer Aided Dispatch (CAD) system. Work in conjunction with the billing office to insure proper patient billing information. Assist with submitting PCS and BA forms. Confirms insurance coverage on appropriate portals for the insurance providers. Ensure daily, weekly, and monthly statistical reporting. General understanding of Zoll, preferred. Maintains strict confidentiality in accordance with HIPAA regulations, as well as sensitive company and employee information. Job Requirements: High School diploma or GED Overview Kettering Health is a not-for-profit system of 13 medical centers and more than 120 outpatient facilities serving southwest Ohio. We are committed to transforming the health care experience with high-quality care for every stage of life. Our service-oriented mission is in action every day, whether it's by providing care in our facilities, training the next generation of health care professionals, or serving others through international outreach.

CAD Implementer (Eastern MA area) Workplace Type: Remote Business Unit: SIG Responsibilities Reporting to the Professional Services Manager, the CAD Implementer will undertake and occasionally lead activities related to the introduction, design, development, configuration, installation, and support of Hexagon's computer aided dispatch products and applications specializing in the Public Safety industry (9-1-1, Law Enforcement, Fire Protection Service, Emergency Medical Service). This highly technical role encompasses all aspects of software services delivery. Fully Remote Position Participate in functional requirement definition and analysis Create complex workflow through involvement in functional requirements definition and analysis Lead simple data modeling and data conversion definition activities Performs complex configuration and installation of Hexagon's COTS products Lead overall design of simple solutions for customers Deliver product training (end users and system administration) Design (including documentation), develops, installs and conducts acceptance testing of custom developed applications and system interfaces Lead database administration activities Lead support of customer's acceptance testing of Hexagon's products This role is a customer-tasked position, with the obligation to report to the customer site at least once per month for a week. Additional onsite visits to the Customer will be required on occasion as various project tasks are scheduled for delivery Education / Qualifications A degree in the Sciences, Computer Sciences, Engineering or a related discipline, or equivalent combination of education and experience. Minimum of 7 years' relevant experience related to technical application development Demonstrated success in a minimum of 4 of the following areas (pre-requisites for this level): Delivery of end-user training sessions on Hexagon software Creation of functional requirements definition and analysis activities Having lead technical tasks within a project team on more than one occasion, for a system which is being used in production Having demonstrated ability to build good relationships with customers Delivery of customer presentations, or training to a small to medium size audience Ability to interact effectively with customers and build and maintain positive customer relations Consistently displays positive teamwork behaviors in line with Hexagon culture, including: reliability, effective and respectful communication & listening skills, proactive sharing of knowledge, cooperation and flexibility in approach and work style, and showing commitment to the team. PSAP or field operations experience highly desired. Strong verbal and written communication skills as it relates to conveying technical information internally and externally Shares knowledge and assists others in the completion of their tasks to support team goals Understands and is able to articulate the business priorities of the professional services organization Engages in complex problem-solving exercise utilizing independent or team problem-solving skills Up to 50% travel required within North America About Hexagon Hexagon is the global leader in enterprise software, empowering organizations to build a safer, more sustainable and efficient future. We transform complex data into actionable insights that drive smarter decisions, modernize operations and accelerate digital maturity across industries that matter most - public safety, defense, transportation, government, industrial facilities and physical security. Hexagon (Nasdaq Stockholm: HEXA B) has approximately 24,800 employees in 50 countries and net sales of approximately 5.4bn EUR. Learn more at hexagon.com. Why work for Hexagon? At Hexagon, if you can see it, you can do it. Hexagon puts their trust in you so that you can bring your ideas to life. We have emerged as one of the most engaged and enabled workplaces*. We are committed to creating an environment that is truly supportive by providing the resources you need to fully support your ambitions, no matter who you are or where you are in the world. * In the recently concluded workplace effectiveness survey by Korn Ferry, a global HR advisory firm, Hexagon, has emerged as one of the most Engaged and Enabled workplaces, when compared to similar organizations that Korn Ferry partners with. Everyone is welcome At Hexagon, we believe that diverse and inclusive teams are critical to the success of our people and our business. Everyone is welcome-as an inclusive workplace, we do not discriminate. In fact, we embrace differences and are fully committed to creating equal opportunities, an inclusive environment, and fairness for all. Respect is the cornerstone of how we operate, so speak up and be yourself. You are valued here. Apply now

At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that's critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future. Department OverviewThe Video and Software Services (VSS) Field Support organization is the team that supports our public safety agencies throughout the world. We are committed to providing services for our customers who use MSI products; allowing them to focus on their mission and enable them to respond faster. Our field teams are focused on providing services and administration of various public safety software products such as 9-1-1 Call Handling, Real-Time Crime Center, Computer Aided Dispatch, Records Management Systems, Jail Management Systems and Mobile Data Computing, among other offerings Job Description Candidates must be within commuting distance of Tampa, FL Responsibilities of the CAD System Manager include but are not limited to: Provides tailored technical customer operations support Develops strategies for implementing operational efficiencies by reviewing work flows, procedures, and performance Executes customer operations policies and procedures Builds and maintains positive, effective, and mutually beneficial-working alliances with customers Initiates problem solving action and follows through to resolution Performs root-case analysis of problems to formulate and recommend improved alternative operations Leads process improvement initiatives Qualifications: Minimum of a high school diploma or equivalent required, Bachelor's degree preferred 3+ years of IT or public safety experience 3+ years Computer Science, Networking, Engineering, System Maintenance experience (public safety system experience preferred) 3+ years of Public Safety Applications experience involving CAD/Mobile, and other emergency 911 center equipment greatly preferred Proven track record working with or deploying enterprise hardware and software solutions; HP preferred Experience creating positive working relationships with customers and application end users. Able to function effectively in a fast-paced, demanding environment that regularly requires the ability to multitask. Excellent verbal and written communication skills. Comfortable working both alone and in a team environment. Experience with Microsoft Windows Server and Desktop Operating Systems (MCSA/MCSE skills) Experience with Microsoft SQL Server, ODBC and Ops Manager (SCOM) Experience with Public Safety Applications including CAD and Mobile Ability to troubleshoot application system issues including hardware, network and third-party components High School Diploma or equivalent, Bachelor's degree preferred This position is subject to working in high security areas governed by the US Department of Justice's "Criminal Justice Information Services (CJIS) Security Policy" and therefore requires successfully passing a more stringent fingerprint background check administered by Motorola Solutions Inc. customers. Target Base Salary Range: $100,000-$110,000 Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. #LI-DB1 #LI-ONSITE Basic Requirements High School Diploma or equivalent 3+ years of Public Safety Applications experience involving CAD Systems Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position. Travel RequirementsNone Relocation ProvidedNone Position TypeExperienced Referral Payment PlanNo Our U.S. Benefits include: Incentive Bonus Plans Medical, Dental, Vision benefits 401K with Company Match 10 Paid Holidays Generous Paid Time Off Packages Employee Stock Purchase Plan Paid Parental & Family Leave and more! EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team. We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.

Your Benefits of Working for Hamilton County! * Starting Salary: $25.90 per hour * Generous Paid Time Off: 11 Paid Holidays, Immediately Begin Accruing Paid Vacation and Sick Time, Earned Personal Days, and Paid Parental Leave. * Ohio Public Employee Retirement System which includes 14% Employer Contribution AND a defined benefit option Highly Competitive and Comprehensive Benefits Package: Medical, HRA, Dental, Vision, Employer-Paid Life Insurance, Long-Term Disability, Tuition Reimbursement, Public Service Loan Forgiveness Eligibility, Free On-Site Parking, Wellness Incentives, robust Employee Assistance Program, access to Free Medical and Rx through Marathon Health, plus expansive Behavioral and Mental Health Resources, and More! Summary of Job Duties: As the Technical Services Coordinator (PC Specialist 2) at Hamilton County, you will provide specialized support for the technology that helps keep our Emergency Communications systems reliable and secure. You will work on projects such as equipment installations, software updates, and troubleshooting complex technical issues, while collaborating with staff and vendors to keep operations running smoothly. This position offers the chance to build your technical skills, support critical services, and contribute to the success of the Emergency Communications team. * Coordinates and implements technology projects: Plans, installs, tests, and deploys hardware and software across Emergency Communications sites; performs configuration and setup of servers, workstations, network devices, and related platforms; supports initiatives such as server refreshes, version upgrades, and disaster recovery site readiness; prepares schedules, documents progress, and communicates with stakeholders to minimize service disruptions. * Provides advanced second-tier technical support: Resolves escalated workstation, application, cybersecurity, and network performance issues; monitors system performance to ensure availability and stability; applies troubleshooting strategies and follows security standards; provides situational guidance to PC Specialist 1 staff during deployments or incidents; supports IT team objectives with minimal oversight. * Coordinates vendor support and lifecycle planning: Works with vendors for installations, service visits, and maintenance of technologies; tracks service level agreements, warranties, and inventories; collaborates with the Technical Services Manager on procurement and lifecycle management. * Contributes to IT policies, documentation, and compliance: Assists in developing and maintaining technical standards, workstation security, and cybersecurity compliance; incorporates CJIS security requirements and data privacy best practices into operations; evaluates tools and makes recommendations for efficiency and security improvements; participates in department meetings and serves as a resource during technology planning discussions or public safety project coordination * Provides responsive technical service and on-call support: Responds to IT service needs across multiple locations; provides coverage during absences or urgent service demands; participates in an on-call rotation and must be able to respond to system outages during evenings, nights, weekends, or holidays * Demonstrate regular and reliable attendance * Perform other related duties as assigned. Minimum Qualifications: * Associate degree in computer science/electronics * one (1) year of progressive experience in PC technical support * or four (4) years of progressive education and/or experience in PC technical support * demonstrated expertise with Windows operating systems, Active Directory, and the MS Office suite * Microsoft 365 Administrator and CompTIA A+ certification must be obtained within 12 months of hire. * Driver's license issued by the state of residency Preferred Qualifications: * Experience coordinating IT services/projects. * Experience with remote work and VPN access troubleshooting * Experience with Computer Aided Dispatch (CAD) systems, 911 Center Operations, and Land Mobile Radio (LMR) systems. Position Specific Qualifications: * Must be able to maintain a flexible schedule and willing to work overtime * Must be able to respond to urgent system outages during evenings, nights, weekends, or holidays Created By: Carmen White July 16, 2025 Page 4 of 4 as part of an on-call rotation. * Must be willing to support satellite locations * Required to carry a cell phone. Hazardous Working Conditions: * exposure to electrical components during equipment installation; lifting or moving heavy IT hardware; extended screen time and repetitive motion; minor risk of tripping over cords or equipment; occasional travel between sites in adverse weather conditions. Work Location and Hours: * 2377 Civic Drive Cincinnati, Oh. 45231 * 80 Hours Bi-weekly Deadline to Apply: Be part of our Team! We are committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, genetic information, protected veteran status, gender identity or expression, sexual orientation or any other characteristic protected by law. We are a second-chance employer.

$54,080 entry salary for recruits Join a unique telecommunications department that combines Fire/EMS, police, aviation, and more! We welcome new recruits and lateral DOCJT certified professionals. Salary for lateral candidates is based on years of experience. CLASS SUMMARY: Responsible for receiving emergency and non-emergency calls as well as monitoring various airport safety and security systems. Through interpretation of information received, responsible for determining appropriate allocation of resources and dispatching police, fire, operations and maintenance units as appropriate. Position requires multitasking in a fast-paced airport environment and the ability to maintain situational awareness at all times. ESSENTIAL DUTIES: This class specification represents only the core areas of responsibilities; specific position assignments will vary depending on the needs of the department. Receives emergency (911) and non-emergency calls via phone and dispatches appropriate resources as required. Uses various systems, including Computer Aided Dispatch (CAD), to maintain situational awareness during responses. Takes direction from Incident Commander (IC), Person In Charge (PIC) or Airport Duty Manager (ADM) during large scale events and coordinates with internal and external airport stakeholders as required. Monitors and sends information via teletype over the National Crime Information Center (NCIC) and the Law Information Network of Kentucky (LINK). Utilizes Airport Mass Notification System to disseminate emergency and non-emergency information to internal and external stakeholders. Monitors access into secure areas utilizing access control system and CCTV on doors. Monitors airport fire alarm systems. Accepts airport service requests and assigns work orders as needed. Dispatches airport maintenance personnel for immediate maintenance needs. Maintains awareness of airport system outages (power, conveyances, airport train) and coordinates with appropriate KCAB department for repair. Actively monitors airport operational activities and maintains situational awareness of airfield status and aircraft arrivals/departures. Monitors weather conditions and disseminates information as required via various communication systems. Receives calls from airport stakeholders during snow events and disseminates information to KCAB departments as required. Performs other duties of a similar nature and level as assigned. TRAINING AND EXPERIENCE: High School Diploma or GED or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above. Must be a minimum of 18 years of age and a United States Citizen. LICENSING/CERTIFICATIONS: Pass Department of Criminal Justice Basic Telecommunications Course (new recruits) Maintain LINK/NCIC certifications Maintain Emergency Medical Dispatch (EMD) certification Maintain Security Identification Display Area (SIDA) clearance Obtain and maintain position appropriate NIMS and emergency training SKILL IN: Multi-tasking in a fast-paced environment Maintaining confidentiality, privacy and security of protected information Clearly and effectively communicating, both orally and in writing Use of a variety of computer-based technologies Demonstrated skill in motivating, promoting and establishing and maintaining effective, fair, cooperative, collaborative and respectful relationships with internal and external colleagues, peers, work teams and workgroups. ADA AND OTHER REQUIREMENTS: Positions in this class typically require reaching, standing, walking, pushing, fingering, talking, hearing, seeing and repetitive motions. Sedentary Work: Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects including the human body. Current Telecommunicators wishing to move laterally will need to provide proof of DOCJT Certificate and ID Number. BENEFITS: Competitive medical, dental, vision and life insurance coverage options. CVGAA offers a $0 premium medical plan option and does not charge a working spouse surcharge. Health Savings Account, Wellness programs and up to $2,500 a year in employer contributions to qualified childcare expenses. Employer and employee contributions to KY Public Pension Authority retirement plan 401(k) and 457 options Generous paid time off including 10 holidays a year Employee Assistance Program Tuition Reimbursement and Professional Development programs Performance Reward Program Don't meet every requirement? If you are excited to make a positive impact for our region, but your experience doesn't align perfectly, we encourage you to apply. You may be the right candidate for CVG Airport Authority, whether it be this role or another.

Responsibilities & Requirements * Demonstrates effective verbal and written communication skills. * Enter calls for service into the Computer Aided Dispatch (CAD) system. * Work in conjunction with the billing office to insure proper patient billing information. * Assist with submitting PCS and BA forms. * Confirms insurance coverage on appropriate portals for the insurance providers. * Ensure daily, weekly, and monthly statistical reporting. * General understanding of Zoll, preferred. * Maintains strict confidentiality in accordance with HIPAA regulations, as well as sensitive company and employee information. Job Requirements: * High School diploma or GED Overview Kettering Health is a not-for-profit system of 13 medical centers and more than 120 outpatient facilities serving southwest Ohio. We are committed to transforming the health care experience with high-quality care for every stage of life. Our service-oriented mission is in action every day, whether it's by providing care in our facilities, training the next generation of health care professionals, or serving others through international outreach.

At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that's critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future. Department OverviewThe GIS Managed Services team within the Software Deployment and Integration organization is the team that delivers solutions and ongoing services to the public safety sector. We are committed to providing technology and tools which will allow customers to focus on their mission, and enable them to respond faster with smarter and safer decisions. We deploy and support products such as Computer Aided Dispatch, Records Management Systems, Jail Management Systems and Mobile Data Computing, among other offerings. Job Description Working with customer resources to support the management of GIS data maintenance for various Motorola Solutions Inc. products. Including but not limited to installation of ESRI software, creating and administering models and scripts, data creation and manipulation, and providing first line GIS data support as customer liaison to Motorola Solutions Inc. deployment, support and development teams. They would be heavily engaged throughout the life cycle of the contract and would be responsible for providing updates to the teams based on customer changes. Qualifications: Ability to demonstrate experience with ESRI applications and GIS data management principles. Knowledge of ESRI ArcGIS software applications, ArcGIS Enterprise, ArcGIS Pro, cached mapping services, ArcGIS Online applications Knowledge of cartographic mapping principles and geospatial processes and applications relating to public safety applications. Knowledge of Python scripting language Public Safety GIS knowledge preferred. Identify, develop and uphold data workflows for varying complexity of GIS data needs. Ability to support multiple projects simultaneously Ability to successfully meet deadlines Must demonstrate a strong commitment to product quality. Knowledge of standard office applications. Excellent interpersonal skills; able to successfully resolve conflicts and work as a member of a team. Willingness to travel Essential Duties and Responsibilities: Conducting remote GIS and potentially on-site as needed, configuration, setup and maintenance of GIS data. Coordinating customer (agency) information between MSI and the customer resources Manage communication with customer contact(s) related to the overall project schedule and maintenance Completing department and project required reports and documentation within set standards Presents training using a variety of classroom training methods, including lecture, PowerPoint, flip charts, on-line projection, etc. This position is a remote position and candidates can be located anywhere in the US. This position is subject to working in high security areas governed by the US Department of Justice's "Criminal Justice Information Services (CJIS) Security Policy" and therefore requires successfully passing a more stringent fingerprint background check administered by Motorola Solutions Inc. customers. Target Base Salary Range: $65,000 - $85,000 USD Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. Basic Requirements Required Skills: Bachelor's degree, or 3 plus years of professional experience in the following areas: GIS, Geography, or Cartography required. Must have experience and working knowledge of the following: Flex, Spillman, NG911, and Public Safety required. Must be able to obtain a background clearance as required by our government customers. #LI-JM3 #LI-REMOTE Travel RequirementsUnder 10% Relocation ProvidedNone Position TypeExperienced Referral Payment PlanYes Our U.S. Benefits include: Incentive Bonus Plans Medical, Dental, Vision benefits 401K with Company Match 10 Paid Holidays Generous Paid Time Off Packages Employee Stock Purchase Plan Paid Parental & Family Leave and more! EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team. We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.

About Us: Our Mission is to save lives, reduce injuries and economic loss, administer Ohio's motor vehicle laws and preserve the safety and wellbeing of all citizens. Ohio Department of Public Safety - Ohio State Highway Patrol Report in location: Multiple Dispatch Centers Work hours: Rotating Shifts & Rotating Days Off The Cadet Candidate Training Program consists of a training guide, physical fitness tests, monthly evaluations, and successful completion of the Field Training Dispatcher Guide. Job Duties as a Cadet Candidate: * Under close supervision of highway patrol Lieutenant &/or Dispatch Supervisor, participates in law enforcement activities designed to provide training & experience (e.g., traffic enforcement, motor vehicle & aircraft crash investigations, criminal investigations, patrolling techniques, rules of evidence & court procedures, driver license & vehicle registration enforcement). * Handles desk duty at patrol post (e.g., answers telephone & takes information related to crashes, law violations &/or assorted emergencies, responds to inquiries from public in office or by telephone). * Operates Computer Aided Dispatch (CAD) to transmit or receive data. * Operates multichannel radio system to transmit & receive radio communications. * Prepares & maintains required reports. What's in it for you: At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes: Medical Coverage * Quality, affordable, and competitive medical benefits are offered through the Ohio Med PPO plan. Dental, Vision and Basic Life Insurance * Dental, vision and basic life insurance premiums are free after one year of continuous service. Time Away From Work and Work/Life Balance * Paid time off, including vacation, personal, and sick leave * 11 paid holidays per year * Childbirth/Adoption leave Ohio Public Employees Retirement System * OPERS is the retirement system for State of Ohio employees. The employee contributes 10% of their salary towards their retirement. The employer contributes an amount equal to 14% of the employee's salary. Visit the OPERS website for more information. Deferred Compensation * The Ohio Deferred Compensation program is a 457(b) voluntary retirement savings plan. Visit the Ohio Deferred Compensation website for more information. Ohio is a Disability Inclusion State and strives to be a Model Employer of Individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws. High school diploma or GED equivalent; Must be a U.S. citizen; Must be a minimum of 18 years of age; Must have valid driver's license with no more than five active points; Must enter an academy class before reaching their 40th birthday.

A division of Harris; SmartCOP is seeking an Software Support Specialist. As a Software Support Specialist, you will be the front-line point of contact for our customer base. You will need to deliver a positive customer experience with interactions via phone, chat, and email. You will ensure each case that is handled meets the quality and procedural expectations of internal and external customers. You will be troubleshooting to isolate the root cause of an issue, with the end goal of finding a resolution. We value team members who can communicate clearly and concisely, and who work to build a positive and enjoyable workplace. This remote role welcomes candidates anywhere in the US with a preference for Florida-based candidates and will be working in the Central time zone 8 am - 5 pm, Monday to Friday. What will be your impact: Monitor and answer incoming support calls and emails; Resolve issues when possible and escalate to the appropriate team if needed; Use existing documentation as a baseline for troubleshooting; Maintain Client Relationships; Create and provide support documentation and webinars; Help deploy software upgrades; Multitasking through multiple systems while troubleshooting with customers; Act as the primary point of contact for the customer; Effectively communicate technical information with your team members and customers alike; Diagnose and provide a path to resolving technical issues; Proactively identify ways to avoid the recurrence of customer issues by regularly improving processes, technical articles, and procedures. What we are looking for: 2 to 4 years of experience in one or more of the following fields: Customer Service/Support Environment, Information Technology/Help Desk Experience working with SQL Experience troubleshooting in a technical support environment; Basic computing and networking knowledge; Ability to relate somewhat complex technical concepts to everyday users; Excellent customer service skills and interpersonal skills; Good time management and prioritization skills; Experience in a Windows environment; Schedule flexibility for rotating 24/7 on-call schedule to handle questions via the phone, chat, and email, addressing both hardware and software-related issues. Technical Skills that will help: Windows Server Windows Powershell JIRA Service Desk The ability to research and troubleshoot software and technical problems What we offer: 401(k) plan Generous vacation policy Health, dental, vision, life, and disability insurance A casual work environment Lifestyle rewards perk of $325 annually About us: SmartCOP, Inc. was founded in 1988 and incorporated in 1999. Headquartered in Pensacola, Florida, SmartCOP has a simple, yet very important mission: maximize public safety by providing real-time information through integrated software solutions for law enforcement officers, firefighters, EMS personnel, dispatchers, and report takers. We accomplish this mission by offering system development, implementation, and support services for a fully integrated suite of public safety products including Computer Aided Dispatch (CAD), Records Management System (RMS), Mobile Computing with Field Based Reporting (MCT & FBR), and Jail Management System (JMS). Many of our employees have decades of experience in public safety. Their years of experience help establish our company's path. About Harris: Harris is a leading provider of mission critical software to the public sector in North America. As a wholly owned subsidiary of Constellation Software Inc. (“CSI”, symbol CSU on the TSX), Harris has become the cornerstone for CSI's investment in utility, local government, school districts, public safety, and healthcare software verticals. Our success has been realized through investments in our proprietary software and market expertise. This focus, combined with acquiring businesses that build upon or complement our offerings, has helped drive our success. Harris will continue to growth through reinvestment - both in the people and products that we offer and making investments in acquiring new businesses.

Operates communication equipment to receive incoming calls for assistance and dispatches personnel and equipment to scene of emergency via radio or other electronic means. Scheduling of numerous non-emergency transports for ambulance and wheelchair divisions. Obtains appropriate information to facilitate insurance or payment processes. Keyboarding skills to perform computer aided dispatch and map street search and filing. Must be able to multi-task. EDUCATION, TRAINING AND EXPERIENCE; CERTIFICATION/LICENSURE: Must have and maintain CPR for the professional Rescuer (AHA or equivalent). EMT, medical terminology or similar medical background preferred. Must attend communications staff meetings as requested. SPECIAL EQUIPMENT, SKILLS OR OTHER REQUIREMENTS: Fast paced environment with numerous emergency calls and volume at one time with frequent talking and listening required. There will be constant exposure to electronic equipment. WORK CONTACT GROUP: Frequent contact with physicians, EMS/Fire Personnel (paid or volunteer), police agencies, aeromedical personnel, MTS Division staff, patients, and families.

At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that's critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future. Department OverviewThe Video and Software Services (VSS) Field Support organization is the team that supports our public safety agencies throughout the world. We are committed to providing services for our customers who use MSI products, allowing them to focus on their mission and enabling them to respond faster. Our field teams are focused on providing services and administration of various public safety software products, such as 9-1-1 Call Handling, Real-Time Crime Center, Computer Aided Dispatch, Records Management Systems, Jail Management Systems, and Mobile Data Computing, among other offerings. Job Description **The ideal candidate must reside in Idaho** This position is a System Manager role within the VSS Field Services Emergency Call Handling Support Team. The role will be responsible for traveling to customer sites in the state of Idaho. The System Manager will provide advanced technical support of Public Safety software solutions in a fast-paced environment and will be an escalation point for complex trouble tickets. Must have strong knowledge of desktop support, networking (router and switch configuration & troubleshooting), telephony hardware, telco knowledge, supporting software applications, and diagnosing complex system architectures. Must be diligent in researching, troubleshooting, and reproducing issues to resolution. Must be capable of installing server hardware/OS, troubleshooting system infrastructure, and application architecture. The System Manager responsibilities include but are not limited to: ◦ Travel in the state of Idaho upon dispatch from MSI technical support. ◦ Regular travel to customer sites to provide preventative maintenance on a scheduled basis. ◦ Manage and lead day-to-day activities in meeting MSI's contractual commitments documented in the Maintenance Agreement with the customer ◦ Manage and lead our relationship with the customer ◦ Ensure that customer satisfaction goals are met both internally and with the customer ◦ Procure and coordinate any internal resources that may be needed ◦ Ensure compliance with response/restoration time commitment ◦ Remotely diagnose system failure and facilitate call management as applicable ◦ Manage Emergency Service efforts and escalation procedures • Qualifications: ◦ Bachelor's degree in Computer Science (or related degree) or equivalent work experience ◦ 4+ years of customer support experience ◦ 3+ years of IT support experience ◦ Strong written and oral communication skills. (Fluent in English, oral and written) ◦ Strong soft skills, interpersonal communication, and problem-solving skills. ◦ Ability to handle stressful situations & troubleshoot critical issues while maintaining effective communication with Customer and Motorola Management. ◦ Working knowledge of Analog and Digital Telephony ◦ Microsoft MCSE or equivalent experience ◦ Cisco CCNA certifications or related experience ◦ In depth installation, configuration, and troubleshooting experience for Windows Server 2008, 2012, Windows 7, Windows 10 Operating Systems ◦ Experience with Windows Domain architecture/ integration / Active Directory ◦ Experience in providing Linux/UNIX technical support to customers ◦ Experience with troubleshooting various server/desktop hardware related issues ◦ Experience with Servers (Dell and HP) ◦ Experience in troubleshooting LAN/WAN ◦ Experience with VOIP applications ◦ Experience troubleshooting 3rd party application integration ◦ This position is subject to working in high security areas governed by the US Department of Justice's "Criminal Justice Information Services (CJIS) Security Policy" and therefore requires successfully passing a more stringent fingerprint background check administered by Motorola Solutions Inc. customers Desired qualifications: • Vesta 9-1-1 product line expertise • Experience with VMware virtualization suites • Experience with Cloud Technologies (Azure or AWS) • Experience with Computer Telephony Integration (CTI) Applications • Experience with database related technology and administration (MySql or SQL Server) • Experience with firewalls and security related applications • Experience with GIS applications. This position is subject to working in high security areas governed by the US Department of Justice's "Criminal Justice Information Services (CJIS) Security Policy" and therefore requires successfully passing a more stringent fingerprint background check administered by Motorola Solutions Inc. customers Target Base Salary Range: $95,000- $105,000 Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. #LI-DB1 Basic Requirements Minimum of a High School Diploma 3+ years of Public Safety Applications experience or 3+ years of IT experience. Must be able to obtain background clearance as required by government customer Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position. Travel RequirementsOver 75% Relocation ProvidedNone Position TypeExperienced Referral Payment PlanYes Our U.S. Benefits include: Incentive Bonus Plans Medical, Dental, Vision benefits 401K with Company Match 10 Paid Holidays Generous Paid Time Off Packages Employee Stock Purchase Plan Paid Parental & Family Leave and more! EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team. We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.

At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that's critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future. Department Overview CMSO Software Enterprise Technical Support is a group that delivers solutions to the public safety sector. The group is committed to providing technology and tools which will allow customers to focus on their mission, and enable them to respond faster with smarter and safer decisions. As part of this team, the PremierOne Support team deploys and supports products such as Computer Aided Dispatch, Records Management Systems, Jail Management Systems and Mobile Data Computing, among other offerings. Job Description The Support team is comprised of a group of people supporting Motorola Solutions software and services to the public safety market. * The hours for this position include nights, weekends, and holidays. This role also has an On Call responsibility.* Responsibilities of the Technical Support Technician include but are not limited to: * Supports and configures the hardware and software used in customer implementations * Providing technical support to our customers via phone and email as well as responding to tickets through a web portal The minimum requirements we seek: * 3+ years of Technical Customer Support experience. * 2+ years of Public Safety Applications experience involving CAD applications. * Technical knowledge and experience with MS SQL Server, MS Windows Server, MS Ops Manager, and Desktop Operating Systems. * Works well as a single resource, as well a member of a team. * Efficiently troubleshoot and diagnose system issues * Ability to represent yourself and the company with the utmost professionalism. * Ability to pass stringent background checks based on local and Federal fingerprint submissions. * Ability to participate in on-call duties for off-hour issues on a rotational basis. Preferred Skills: * In depth knowledge of Windows Applications, Servers, and SQL Database Server environments. * Basic Network and Infrastructure knowledge. Experience with Firewalls and routers; F5 and Fortigate preferred. * Ability to troubleshoot application system issues including hardware, networking, and third party components preferred. * Previous knowledge of the PremierOne Application Suite is a plus. We will be accepting applications for this role between from September 30th - October 8th 2025 This position is subject to working in high security areas governed by the US Department of Justice's "Criminal Justice Information Services (CJIS) Security Policy" and therefore requires successfully passing a more stringent fingerprint background check administered by Motorola Solutions Inc. customers. The salary range for this req role is $95,000- $125,000 Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. #LI-DB1 #LI-Remote Basic Requirements * Bachelors degree or 3+ years of relevant experience * Must be able to obtain background clearance as required by government customers * Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position. Travel Requirements Under 10% Relocation Provided None Position Type Experienced Referral Payment Plan Yes Our U.S. Benefits include: * Incentive Bonus Plans * Medical, Dental, Vision benefits * 401K with Company Match * 10 Paid Holidays * Generous Paid Time Off Packages * Employee Stock Purchase Plan * Paid Parental & Family Leave * and more! EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team. We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.

Full-Time: 40 Hours Per Week Variable Shifts: 12-Hour Shift 7am - 7pm or 7pm - 7am Onsite: Akron Main Provides essential dispatch communications. Responsible for maintaining effective and efficient communications between the dispatch center, officers, other department personnel, outside emergency and law enforcement agencies, and the public. The Public Safety Dispatcher also plays a vital role in records maintenance. Upholds the mission, vision, values and customer service standards of Children's Hospital Medical Center of Akron (CHMCA). Responsibilities: 1. Performs duties related to police dispatcher. 2. Operates computers and standard office equipment including commonly used computer software programs. 3. Must have the ability to: Work under pressure. Communicate effectively with angry, emotional and excited persons via telephone. Remain calm under high pressure, critical and extremely busy circumstances. Maintain confidentiality or records and information. Effectively multitask by listening, talking, and typing at the same time. 4. Monitors cameras and alarms. 5. Performs all other duties and responsibilities as assigned or directed by the Public Safety Dispatch Supervisor or Command Staff. Other information: Technical Expertise 1. Experience operating Computer Aided Dispatch equipment (CAD) by entering call information and dispatching assigned units to emergency and non-emergency situations. 2. Experience recording and maintains patrol line-ups to correctly reflect patrol personnel on duty and corresponding assigned sectors. 3. Must be able to effectively communicate - written and verbal 4. Track multiple pieces of information at one time and conduct follow-up as necessary. 5. Must be able to act and react to emergency and/or threatening situations in a manner consistent with the law, policies and procedures. Education and Experience 1. Must be 18 years of age or older at time of hire. 2. High School Diploma or equivalent. a. Possess one or more 9-1-1 Dispatcher Certifications, including, but not limited to National Emergency Communication Institute (NECI), Association of Public-Safety Communications Officials (APCO), Powerphone Law Enforcement Dispatch Certification, or Cuyahoga Community College Emergency Dispatcher Certificate. In lieu of a dispatch certification, candidate must have a minimum of two years of police/fire/ems dispatch experience. Candidate must obtain a dispatch certification within 90 days of hire. 3. Must be able to obtain LEADS operator certification within 60 days of hire and maintain certification throughout employment. 4. Successfully complete a thorough background investigation. 5. Demonstrate psychological fitness evaluated by a Psychologist designated by the Department of Public Safety Director and Chief. Full Time FTE: 1.000000 Status: Onsite

Responsibilities Reporting to the Professional Services Manager, the CAD Implementer will undertake and occasionally lead activities related to the introduction, design, development, configuration, installation, and support of Hexagon's computer aided dispatch products and applications specializing in the Public Safety industry (9-1-1, Law Enforcement, Fire Protection Service, Emergency Medical Service). This highly technical role encompasses all aspects of software services delivery. Fully Remote Position Participate in functional requirement definition and analysis Create complex workflow through involvement in functional requirements definition and analysis Lead simple data modeling and data conversion definition activities Performs complex configuration and installation of Hexagon's COTS products Lead overall design of simple solutions for customers Deliver product training (end users and system administration) Design (including documentation), develops, installs and conducts acceptance testing of custom developed applications and system interfaces Lead database administration activities Lead support of customer's acceptance testing of Hexagon's products Other duties as assigned Education / Qualifications A degree in the Sciences, Computer Sciences, Engineering or a related discipline, or equivalent combination of education and experience. Minimum of 7 years' relevant experience related to technical application development Demonstrated success in a minimum of 4 of the following areas (pre-requisites for this level): Delivery of end-user training sessions on Hexagon software Creation of functional requirements definition and analysis activities Having lead technical tasks within a project team on more than one occasion, for a system which is being used in production Having demonstrated ability to build good relationships with customers Delivery of customer presentations, or training to a small to medium size audience Ability to interact effectively with customers and build and maintain positive customer relations Consistently displays positive teamwork behaviors in line with Hexagon culture, including: reliability, effective and respectful communication & listening skills, proactive sharing of knowledge, cooperation and flexibility in approach and work style, and showing commitment to the team. PSAP or field operations experience highly desired. Strong verbal and written communication skills as it relates to conveying technical information internally and externally Shares knowledge and assists others in the completion of their tasks to support team goals Understands and is able to articulate the business priorities of the professional services organization Engages in complex problem-solving exercise utilizing independent or team problem-solving skills Up to 50% travel required within North America About Hexagon Hexagon is the global leader in enterprise software, empowering organizations to build a safer, more sustainable and efficient future. We transform complex data into actionable insights that drive smarter decisions, modernize operations and accelerate digital maturity across industries that matter most - public safety, defense, transportation, government, industrial facilities and physical security. Hexagon (Nasdaq Stockholm: HEXA B) has approximately 24,800 employees in 50 countries and net sales of approximately 5.4bn EUR. Learn more at hexagon.com. Why work for Hexagon? At Hexagon, if you can see it, you can do it. Hexagon's Asset Lifecyle Intelligence division puts their trust in you so that you can bring your ideas to life. We have emerged as one of the most engaged and enabled workplaces*. We are committed to creating an environment that is truly supportive by providing the resources you need to fully support your ambitions, no matter who you are or where you are in the world. * In the recently concluded workplace effectiveness survey by Korn Ferry, a global HR advisory firm, Hexagon, Asset Lifecycle Intelligence division has emerged as one of the most Engaged and Enabled workplaces, when compared to similar organizations that Korn Ferry partners with. Everyone is welcome At Hexagon, we believe that diverse and inclusive teams are critical to the success of our people and our business. Everyone is welcome-as an inclusive workplace, we do not discriminate. In fact, we embrace differences and are fully committed to creating equal opportunities, an inclusive environment, and fairness for all. Respect is the cornerstone of how we operate, so speak up and be yourself. You are valued here.