Jobs that use desk support the most include information technology contractor, senior pc support specialist, and pc/lan analyst.
| Rank | Job title | Salary | % of all skills | Job openings |
|---|---|---|---|---|
| 1 | Information Technology Contractor | $72,515 | 12% | 125,316 |
| 2 | Senior PC Support Specialist | $49,797 | 11% | 102,309 |
| 3 | Pc/Lan Analyst | $49,650 | 10% | 38,804 |
| 4 | Computer Technician Consultant | $67,032 | 10% | 90,823 |
| 5 | PC Systems Administrator | $52,726 | 9% | 135,471 |
| 6 | Computer Technician | $39,767 | 8% | 95,688 |
| 7 | Helpdesk Lead | $66,875 | 8% | 31,853 |
| 8 | Senior Help Desk Specialist | $53,425 | 8% | 94,175 |
| 9 | MIS Technician | $36,689 | 8% | 71,909 |
| 10 | Help Desk Assistant | $28,262 | 8% | 83,479 |
What jobs use Desk Support the most?
1. Information Technology Contractor
How information technology contractor uses Desk Support:
- Act as liaison with on-site networking company, deploying and managing wireless access points and LAN.
- Lead enterprise-wide virtualization effort, overseeing and completing vendor/hardware qualifications, architecture/design, installation, configuration, migration and documentation.
- Advance knowledge of Microsoft networking and TCP/IP.
Most common skills for information technology contractor:
- Desk Support
- Customer Service
- PC
- Network Printers
- Troubleshoot
- POS
2. Senior PC Support Specialist
How senior pc support specialist uses Desk Support:
- Manage VPN accounts for customers.
- Install, configure and manage proprietary applications on Unix servers.
- Experience troubleshooting remote access via Citrix Metaframe and Nortel VPN.
Most common skills for senior pc support specialist:
- Pc Support
- Desk Support
- Microsoft Server
- Laptop Computers
- Technical Support
- Encryption
3. Pc/Lan Analyst
How pc/lan analyst uses Desk Support:
- Manage the virtualization of physical servers in initial efforts to reduce data center footprint.
- Work with the end user to troubleshoot software issues or install software as needed.
- Move workstations per request including PCs or thin-clients, phones, scanners, printers, etc.
Most common skills for pc/lan analyst:
- PC
- Desk Support
- Customer Service
- Remote Desktop
- Technical Support
- Computer System
4. Computer Technician Consultant
How computer technician consultant uses Desk Support:
- Develop Java base IAM system components to manage security and authorizations.
- Configure & maintain Linux servers for personal use.
- Implement and design networks using Linux platforms with MySQL and PHP functionality
Most common skills for computer technician consultant:
- Troubleshoot
- Desk Support
- Network Printers
- Computer System
- OS
- Linux
5. PC Systems Administrator
How pc systems administrator uses Desk Support:
- Manage VPN access for users.
- Manage telecommunications equipment including Cisco (Tanberg), Polycomm, and Cisco VOIP devices.
- Lead enterprise-wide virtualization effort, overseeing and personally completing vendor/hardware qualifications, architecture/design, installation, configuration, migration and documentation.
Most common skills for pc systems administrator:
- Desk Support
- Computer System
- Windows Server
- Network Printers
- Troubleshoot
- Mac
6. Computer Technician
How computer technician uses Desk Support:
- Recreate and manage company website, maintain regular updates, manage DNS servers, administrate e-mail and outlook exchange server.
- Manage and maintain desktop security updates company-wide with no downtime of systems due to OS vulnerability exploitation.
- Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
Most common skills for computer technician:
- Customer Service
- Desk Support
- Network Printers
- Computer System
- Technical Support
- Laptop Computers
7. Helpdesk Lead
How helpdesk lead uses Desk Support:
- Manage helpdesk environment, troubleshooting and resolving open tickets and issues at highest support level while maintaining core SLA's.
- Resolve remote client connectivity issues with VPN, RAS, and Dialups.
- Install, configure and troubleshoot computers, computer relate peripheral hardware, software and network connectivity.
Most common skills for helpdesk lead:
- Desk Support
- Remote Desktop
- Technical Support
- Phone Calls
- Troubleshoot
- Network Printers
8. Senior Help Desk Specialist
How senior help desk specialist uses Desk Support:
- Improve efficiency and reduce risk by developing managing concepts and projects for ITIL process development for service delivery.
- Assist users using laptops with RAS setup, VPN connections, and troubleshot network connectivity issues.
- Resolve issues with VPN connectivity and remote user access to network resources.
Most common skills for senior help desk specialist:
- Help-Desk Support
- Technical Support
- Desk Support
- Troubleshoot
- Network Troubleshooting
- Phone Calls
9. MIS Technician
How mis technician uses Desk Support:
- Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
- Engage in initiative to refresh end-of-life server hardware and unsupport OS platforms.
- Set up PCs and perform troubleshooting steps for laptops, desktops, servers, and printers.
Most common skills for mis technician:
- Customer Service
- Computer System
- Desk Support
- Network Printers
- SQL
- Troubleshoot
10. Help Desk Assistant
How help desk assistant uses Desk Support:
- Manage the PC refresh program transferring all user data remotely and installing require software applications.
- Produce legal proposals, memorandum agreements and PowerPoint presentations.
- Create PowerPoint presentations used for business development.manage daily office operations and maintenance of equipment.
Most common skills for help desk assistant:
- Computer Lab
- Customer Service
- Desk Support
- Help Desk
- Help-Desk Support
- Computer Software
11. Computer Field Engineer
How computer field engineer uses Desk Support:
- Accomplish relational database administration and implementation.
- Replace system boards, display screens, and troubleshoot hardware in Lenovo workstations, laptops and netbooks.
- Accomplish relational database administration and implementation.
Most common skills for computer field engineer:
- Laser Printers
- Service Calls
- Troubleshoot
- Debugging
- Desk Support
- Onsite
12. Help Desk Administrator
How help desk administrator uses Desk Support:
- Create, deploy and manage VMWare virtual desktops as well as configured customize pools for specific operational needs.
- Manage the PC refresh program transferring all user data remotely and installing require software applications.
- Configure, establish and manage local area network (LAN) connectivity and remote access per customer configuration requirements.
Most common skills for help desk administrator:
- Customer Service
- Desk Support
- Troubleshoot
- Technical Support
- Phone Calls
- Remote Desktop
13. Computer Support Analyst
How computer support analyst uses Desk Support:
- Install, configure and manage proprietary applications on Unix servers.
- Install an OS as an upgrade, clean install or a dual boot.
- Implement and maintain VPN remote access systems and accounts.
Most common skills for computer support analyst:
- Technical Support
- Computer System
- Desk Support
- Computer Support
- Customer Service
- Troubleshoot
14. Help Desk Team Lead
How help desk team lead uses Desk Support:
- Lead testing of pilot VPN software; configure technologies to aid in managing Windows/mainframe accounts.
- Assist in managing SQL database ensuring network connectivity, integrity of data and schedule tasks are complete.
- Manage the wireless accounts for all user's providing replacements and troubleshoot cell phone issues and billing questions.
Most common skills for help desk team lead:
- Technical Support
- Desk Support
- Help Desk
- Remedy
- SLA
- ITIL
15. Senior Help Desk Analyst
How senior help desk analyst uses Desk Support:
- Improve efficiency and reduce risk by developing managing concepts and projects for ITIL process development for service delivery.
- Support Citrix base applications, PeopleSoft applications; IBM mainframe, IBM-POS, and various UNIX base applications.
- Resolve DNS issues and internet portal connections.
Most common skills for senior help desk analyst:
- Troubleshoot
- Desk Support
- Phone Calls
- Technical Support
- Help-Desk Support
- VPN
16. Computer Technical Specialist
How computer technical specialist uses Desk Support:
- Manage customer complaints and internal GMP audits for product manufacturing, coordinate FDA audits and recommend corrective actions.
- Initiate and implement projects for cost reduction, productivity improvement, and increase equipment availability/reliability and to meet ISO compliance.
- Assist with daily documentation and tracking of each customer concern using a SharePoint remedy ticketing system.
Most common skills for computer technical specialist:
- CAD
- Mac
- Network Printers
- Technical Support
- Desk Support
- OS
17. LAN Technician
How lan technician uses Desk Support:
- Experience managing the day-to-day operations of telecommunication services utilize by Astra Zeneca.
- Install and configure server equipment and troubleshoot for accurate network connectivity, performance and network service levels.
- Install, test and maintain personal computers, wireless access points, routers, and telecommunications switches.
Most common skills for lan technician:
- Windows Server
- Desk Support
- Troubleshoot
- Network Printers
- Remote Desktop
- Switches
18. Senior Help Desk Technician
How senior help desk technician uses Desk Support:
- Manage PC troubleshooting on all OS platforms.
- Assist in managing SQL database ensuring network connectivity, integrity of data and schedule tasks are complete.
- Voice coordinator for Cisco VOIP telephone system for entire plant.
Most common skills for senior help desk technician:
- Troubleshoot
- Technical Support
- Desk Support
- Phone Calls
- Remote Desktop
- Customer Service
19. Help Desk Specialist
How help desk specialist uses Desk Support:
- Manage network software deployment, imaging/backup and unattend OS installations
- Develop, implement, and support customized manage VPN solutions for customers.
- Work as tier II/III technical support representative helping customers troubleshoot hardware/software problems in high volume call center.
Most common skills for help desk specialist:
- Customer Service
- Troubleshoot
- Technical Support
- Desk Support
- Phone Calls
- Client Facing
20. Network Assistant
How network assistant uses Desk Support:
- Manage LAN, including Internet connectivity, TCP/IP settings and VPN.
- Manage centralize server network access and updates and install VOIP phones for corporate office.
- Experience managing the day-to-day operations of telecommunication services utilize by Astra Zeneca.
Most common skills for network assistant:
- Switches
- Network Operations
- Technical Support
- Desk Support
- Network Problems
- Network Issues
Other skills
- DBA career
- DEA career
- DJ career
- DMV career
- DOD career
- DOE career
- DOT career
- Dashboards career
- Data Acquisition career
- Data Analysis career
- Data Analytics career
- Data Collection career
- Data Entry career
- Data Governance career
- Data Integrity career
- Data Management career
- Data Processing career
- Data Quality career
- Data Warehouse career
- Database career
- Database Administration career
- Database Backup career
- Database Design career
- Database Management career
- Database Objects career
- Database Systems career
- Dealership career
- Debugging career
- Defective Products career
- Defense Counsel career
- Delinquent Accounts career
- Delivery Dates career
- Delivery Orders career
- Delivery Route career
- Delivery Schedules career
- Delivery Sequence career
- Delivery Truck career
- Delivery Vehicle career
- Delphi career
- Demand Planning career
- Demolition career
- Dental Care career
- Dental Procedures career
- Dependability career
- Derivative career
- Design Concepts career
- Design Development career
- Design Drawings career
- Design Process career
- Design Projects career
- Design Reviews career
- Design Software career
Updated December 28, 2023