Front Desk Operations jobs near me - 33 jobs

DescriptionJob Description: We are looking for a friendly and professional Front Desk Representative to be the first point of contact for our clients and visitors. In this role, you will manage the front desk operations, ensuring a welcoming environment and providing excellent customer service. The ideal candidate is organized, personable, and ready to contribute to a positive office atmosphere. Key Responsibilities Responsibilities: Greet and assist clients and visitors in a friendly and professional manner. Answer and direct incoming phone calls, providing information and assistance as needed. Manage front desk activities, including scheduling appointments and maintaining the reception area. Handle incoming and outgoing mail and packages. Maintain office supplies and coordinate with vendors for restocking. Assist with administrative tasks, including data entry and filing. Ensure the security of the office by monitoring visitor access. Skills, Knowledge and Expertise Skills Required: Strong interpersonal and communication skills. Excellent organizational and time management abilities. Proficient in Microsoft Office Suite and basic office equipment. Ability to work independently and as part of a team. Previous experience in a customer service or front desk role is a plus. Professional appearance and demeanor. Benefits Benefits: Competitive salary ranging from $30,000 to $33,000. Health, dental, and vision insurance. Paid time off and holidays. Opportunities for professional development and growth. Supportive and collaborative work environment. If you are a motivated individual with a passion for customer service, we invite you to apply for the Front Desk Representative position at Smart Stack Impact!

URGENTTT!! Sales Supervisor - $60K+ Earning Potential | Luxury Spa & Wellness Compensation: $2,500 per month base salary + commission ($60K+ OTE) Job Type: Full-Time | Flexible Schedule | Weekends Required Benefits: If you are willing to relocate to any of our other location then tickets, gas etc. will be provided by the company itself. Why Join Us? Are you passionate about luxury spa services and have a talent for sales and customer service? We are looking for a Sales Supervisor to lead front desk operations, oversee customer service, and help drive sales growth. This role is ideal for someone who thrives in a fast-paced environment, enjoys building client relationships, and is highly organized. Key Responsibilities Greet clients with a professional, welcoming demeanor. Answer phone calls and assist with inquiries. Manage appointments and reservations efficiently. Promote and sell spa services and skincare products, meeting sales goals. Process payments and maintain accurate sales records. Ensure the front desk area is clean, organized, and presentable. Assist with administrative tasks such as data entry, filing, and scheduling. What We're Looking For Proven experience as a front desk receptionist in a spa, salon, or similar setting. An esthetician background is a plus but not required. Strong sales and customer service skills with the ability to meet targets. Proficiency in computer applications and CRM systems. Excellent time management, multitasking, and organizational skills. Ability to prioritize tasks and manage schedules efficiently. Reliable transportation to and from work. Willingness to work a flexible schedule, including weekends. Compensation & Benefits Base Salary: $2,500 per month + commission. On-Target Earnings (OTE): $60,000+ per year. Employee discounts on spa services and skincare products. How to Apply If you're ready to take the next step in your career, we want to hear from you! Submit your most current resume with your best contact number and email. Our team will reach out to you soon. We are also looking for someone who is jolly, determined, committed and dedicated! Work Location: In-person Job Types: Full-time, Part-time Pay: From $2,500.00 per month

Job DescriptionBenefits/Perks Flexible Scheduling Career Advancement Opportunities Competitive Compensation We are looking for a customer-focused Guest Service Supervisor to join our team! As the Guest Service Supervisor, you will greet customers as they arrive, assist them with checking in and out, and handle front desk operations. You will also ensure that the front desk staff you supervise provide guests with exceptional customer service and a positive experience with our hotel. The ideal candidate has previous hospitality experience, a knack for building rapport with guests, and a passion for providing exceptional customer service. Responsibilities: Supervise front desk staff Respond to guest concerns and resolve them appropriately Coordinate with other departments within the hotel to ensure guest satisfaction Anticipate the needs of guests and build rapport Uphold the highest standards of cleanliness, sanitation, safety, and conduct Maintain accurate records of registration and payment information Qualifications: High school diploma/GED required Familiarity with hospitality industry standards Knowledge of front desk operations and procedures Proficient in English; knowledge of other languages is a plus Ability to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations Ability to demonstrate genuine care for customers and employees Ability to work in a fast-paced environment

Under the general direction of the Branch Director, the Membership Coordinator will be responsible for overseeing front desk operations, and performing all tasks that are required of front desk staff while also promoting member / customer satisfaction, membership sales, and retention. These tasks include phone and in-person interaction with customers and YMCA staff members, administrative activities which include scheduling and supervision of desk staff, assisting in recruiting and hiring staff, program enrollment, pro shop sales (if applicable), guest fees, etc., record keeping, and payment processing. ESSENTIAL FUNCTIONS: * Responsible to greet members and visitors according to association member / customer service guidelines. * Delivers membership service which includes: giving tours, selling memberships, answering questions and resolving complaints, entering and accessing member information in DAXKO * Apply working knowledge of DAXKO system to job according to association procedures. * Responsible for the administration of branch membership retention processes and activities (e.g. conduct member and program participants' survey). * Utilize YMCA Sales Training Techniques (e.g. Membership Development Initiative processes) * Responsible for the maintenance of accurate sales management records (e.g. MDI data tracking sheets; daily, monthly sales reports). * Responsible for the development and maintenance of a prospect lead generation and follow-up system for guest passes, walk-ins and member referrals (e.g. promotion of YMCA in business and residential community). * Process payments and association record keeping according to association procedures. * Keep front desk area neat and attractive and resource material organized and accessible for staff use. * Assist with general office duties as assigned by supervisor. * Maintain records of member / customer feedback and complaints and resolution status. * Responsible for scheduling front desk staff and ensuring adequate coverage at all times. * Work closely with Member Sales Staff, Program Staff and others to maintain branch policies. * Demonstrate an understanding of product knowledge, including general exercise, equipment and programs. * Adhere to Cause Drive Leader on Duty responsibilities and procedures * Perform custodial duties as needed or scheduled, daily and weekly. * Prepare payables and enter invoices and purchase ordered into SGA for approval * Responsible for scheduling membership staff and adjusting schedules monthly * Completes end of day processes and reconciliation of entries, prepares deposits * Designs and prepares marketing (flyers, social media) for all programs * Corresponds with CBO to prepare session and registration records. QUALIFICATIONS: Education: * High School diploma or GED required, Associate Degree preferred. Experience: * 2 years' experience in sales techniques & cash management, customer service, or member services required. Certification(s) and Requirements: * CPR and First Aid certification and Safety training required within 30 days of hire. * Secure required trainings and/or certifications necessary for the position. Technical Skills and Knowledge: * Friendly, outgoing personality; strong communication skills. * Comfortable working in a membership driven environment. * Attendance at all required, scheduled front desk/branch meetings. * Ability to schedule and manage part time staff. * Be visibly involved w/ members, volunteers and staff in a positive, friendly manner that communicates and demonstrates the YMCA's core values of caring, honesty, respect and responsibility. * Follows all established policies and procedures, including but not limited to, safety practices and personnel policies. * Participate in and support association events and fund raising activities. * Must be able to read; must be able to write legibly and in an understandable manner. Must be able to effectively communicate with and observe program participants, members and YMCA staff. * Must show commitment to the mission and cause of the YMCA and uphold its values and ethics * Ability to work effectively work with people of different backgrounds, abilities, opinions and perceptions * Other duties as assigned by supervisor. * Demonstrate commitment to the mission, cause of the YMCA, and uphold its values and ethics. * Ability to work effectively work with people of different backgrounds, abilities, opinions and perceptions * Willingness and ability to be a mandated reporter for any signs or suspicion of child abuse and neglect. All employees are required to follow the child abuse and neglect reporting process: completion of Suspected Child Abuse/Neglect reporting form, calling children protective services (696-Kids) and notifying your immediate supervisor, branch executive, risk management and human resources department (s). PHYSICAL DEMANDS: * The employee is expected to meet the physical requirements of the position, which may include, a frequent amount of sitting, standing and walking, reaching, stooping, kneeling, bending * Occasionally lifting and/or moving up to 50 pounds. WORK ENVIRONMENT: * Maintain a clean and orderly work environment. * The noise level in the work environment is usually moderate to noisy. * May be required to work outside and on occasion may encounter inclement weather. DISCLAIMER: The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.

Zepf Center has been serving the Lucas County community for over 50 years. We are the leading provider of behavioral health and substance use disorder services in Northwest Ohio. Services include adult and child psychiatric, substance abuse, case management, residential, Crisis Care, and therapy programs, as well as career development and wellness services. Zepf Center also offers primary care medical services to our patients to contribute to their continuum of care. Zepf Center is a trauma-informed agency and environment for both patients and staff. General Summary: The Medical Assistant will be responsible for performing traditional Medical Assistant duties, including vital sign measurements, administering treatments, following up on patient referrals, obtaining prior authorizations and maintaining electronic health records. This role will also be responsible for assisting with front desk operations, managing appointment scheduling, answering phones, and ensuring a positive patient experience from check-in to check-out. Hours: Monday - Friday; 8:30am - 4:30pm Essential Duties and Responsibilities: Perform routine clinical tasks, including taking and recording vital signs, administering injections, and assisting with minor medical procedures. Prepare examination rooms, ensuring cleanliness and stocking necessary supplies. Assist healthcare providers in patient examinations, treatments, and minor procedures. Collect and prepare laboratory specimens, as well as perform basic laboratory tests. Update and maintain accurate electronic health records (EHR) for patient encounters. Educate patients on medications, procedures, and post-visit care instructions. Follow up on patient referrals to specialists, ensuring timely appointments and communication. Obtain prior authorizations for prescribed medications, procedures, or diagnostic tests. Retrieve and update patient records, ensuring data accuracy and completeness. Collaborate with healthcare providers and support staff to maintain efficient clinic operations. Maintain confidentiality and adhere to HIPAA guidelines in handling patient information. Manage front desk operations, including answering phones, scheduling appointments, and greeting patients. Coordinate and prioritize appointment schedules to optimize patient flow. Assist in the completion of new patient paperwork and ensure accurate record-keeping. Respond to patient inquiries, providing information about clinic services and policies. Perform other duties as assigned. Specific/Individual Competencies: Professional approach with all consumers and contacts within and outside the Center. Abides by agency and/or professional code of ethics. Strives to continuously improve own and agency operations. Organizational Competencies: Demonstrate knowledge of the agency mission, vision, goals and philosophy as well as the policies and procedures. Strives for high client satisfaction by providing leadership and/or assistance to coworkers and clients through the integrated care process. Demonstrate consistent professionalism. Demonstrate teamwork. Abide by the agencies and/or professional code of ethics. Requirements Position Qualifications: Medical Assistant Certification required and previous experience working with the SPMI population is preferred.

HERE WE GROW AGAIN! Join our effective healthcare team dedicated to excellence in patient care and cutting-edge medical imaging. We pride ourselves on fostering a supportive and innovative work environment. Apply today to make a positive impact in healthcare! Join our team today! Two years of experience in patient registration, appointment scheduling, insurance processing Perform patient registration, visit preparation, telephone triage, insurance verification, co-pay collection, patient and record tracking, scheduling, arrival and/or departure desk activities and screening and scheduling of interpreter services. Enter and maintain confidential patient information Ability to handle multi tasks in a fast pace environment · Scheduling/Patient Registration background · Knowledge of medical terminology · Strong customer service background Obtain patient information at the time of scheduling and assist in filling out forms, relevant documents and case histories Obtain and log insurance information Organize and maintain confidential medical files and records Fill and distribute daily schedules for staff Manage the front desk operations Order supplies and maintain inventory Since the job description of a medical scheduler is wide, they are expected to perform a lot of additional tasks.

Job Description REPORTS TO: Director, Human Resources & Risk Management PURPOSE: The Office Manager / Receptionist plays a vital role in creating a professional, efficient, and welcoming environment at the company's headquarters. This position serves as the first point of contact for visitors and callers, manages front desk operations, and provides administrative support to staff and leadership. The Office Manager is responsible for ensuring the smooth day-to-day functioning of the office, coordinating logistics, supporting internal operations, and helping to maintain a well-organized, productive workplace. ESSENTIAL FUNCTIONS: Greet and direct visitors in a courteous and professional manner. Answer and route incoming phone calls; take and relay accurate messages. Maintain a clean, organized, and welcoming reception area. Check in guests and maintain visitor logs in accordance with security protocols. Receive and distribute incoming mail, packages, and deliveries; manage outgoing mail and shipments. Maintain and monitor office supply inventory; reorder as necessary. Coordinate domestic and international travel arrangements for employees, including VISA and passport support. Provide general administrative support to staff and executives, including calendar scheduling and meeting preparation. Support the onboarding of new employees (desk setup, welcome materials, facility access, etc.). Coordinate internal office events, meetings, and catering requests. Serve as liaison with building management and vendors (e.g., janitorial, maintenance, IT support). Monitor and manage office equipment, ensuring maintenance and repairs are scheduled as needed. Assist with expense reporting and petty cash tracking as requested. Ensure compliance with health, safety, and emergency procedures. Collaborate cross-functionally with HR, IT, and other departments to support smooth daily operations. Respond promptly and professionally to inquiries from staff, clients, and vendors. QUALIFICATIONS & SKILLS: High school diploma or equivalent required; associate or bachelor's degree a plus. Minimum 2 years of experience in an office setting; prior experience supporting executive teams or in a receptionist/office manager role preferred. Excellent verbal and written communication skills. Strong interpersonal skills with a professional demeanor. Exceptional organizational and time management skills; able to manage multiple tasks with attention to detail. Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint); familiarity with Webex a plus. Ability to exercise discretion and maintain confidentiality. Self-starter with a positive attitude and strong sense of customer service.

Who are you? You are a caring and dedicated professional who has obtained a HSD/GED with preferred experience in a healthcare role related to registration, billing, claims, or insurance. You will have customer service skills and the ability to work with a variety of team members in different departments, providing services across the organization. In this role you will regularly use various computer apps including Microsoft Office, our HRIS, EHR and other online systems, with multiple logins often simultaneously.You have the ability to obtain an Ohio Driver's License, maintain auto insurance, earn CPR/First Aid certification, and be willing to submit to background check and fingerprinting. Write your next chapter: Under the guidance of the Enrollment Supervisor, you will deliver customer service to our clients, clinicians and stakeholders by discovering the best financial options by engaging and enrolling potential clients with the most appropriate financial resources. How you'll make a difference in your role: Welcome clients into our care and help them get started on their individual recovery journeys by being their first point of contact. You will assist clients through the registration process and educate clients, guardians, and/or client's family members on methods of payment for services. You will also work with eligible clients to apply for applicable assistance programs and advise them on appropriate payment plans; this will include enrolling patients with insurance, Board and Medicaid when needed with applicable follow through with mental health board enrollments to ensure payment is successful. You have an eye for detail to assure that accurate data is collected while performing client registration functions; this includes appropriate forms are being completed and scanned into the clients' charts through various systems. Examine account activity, identify any potential problems, and initiate appropriate actions/resolutions. Understand the ins and outs of the front desk operations and billing workflow to be able to communicate requirements and any potential issues. Notify clients of any important information that they need to be aware of prior to their appointment. Complete pre-registration by phone for clients who are scheduled for their first appointment. Who are we? We are a team of passionate individuals who provide prevention and specialized behavioral health and substance abuse services to individuals, children and families in our multicultural communities to strengthen family life and promote personal growth. We offer a nurturing environment focused on personal growth and self-care through training and the development of skills. Our agency is dedicated to supplying employees with the necessary skills and tools necessary to be successful in their roles. Our employees are offered Health Insurance, Health Savings Account (HSA), Teledoc, Dental Insurance, Vision Insurance, Life and AD&D Insurance, Voluntary Life Insurance, Employee Assistance Program (EAP), PTO, Paid Holidays, and 403(b) Retirement. Family Resource Center is an Equal Opportunity Employer and a Drug Free Work Place, with policies prohibiting the use, possession, and/or distribution of medical marijuana as well as smoking, vaping, or other use of tobacco on our premises. We base employment on qualifications, merit, and organizational/community need. Our goal is to be a diverse workforce representative of the citizens we serve. If you require accommodations for the application process or to perform the essential job functions due to a disability, please contact the Human Resources Department at **************************. We are committed to providing appropriate accommodations to ensure equal opportunities for all applicants. We'd love to hear from you. Click "apply" to submit your resume and then learn more about us by visiting our website at ************************

Job DescriptionJob Title: Front Desk Manager Pay Rate: $33,000 per year Job Type: Full-Time Are you someone who loves taking charge, solving problems on the fly, and creating a welcoming experience for every guest? We're seeking a Front Desk Manager who excels in a fast-paced environment and knows how to lead by example. This role is ideal for someone with a strong background in food service who is ready to bring that hustle and consistency into the hospitality industry. Key Responsibilities Lead and manage front desk operations, ensuring seamless guest check-in and check-out Handle guest concerns and resolve issues quickly and professionally Cross-train and support other departments (housekeeping, breakfast, etc.) as needed Maintain strong cash handling procedures and front desk reporting Generate sales leads and support block bookings for group stays and meetings Monitor guest satisfaction through feedback and online reviews Qualifications Proven experience in hotel front desk operations, with strong knowledge of check-in/check-out procedures, reservations, and guest services A quick problem-solver, calm under pressure, and always guest-focused Flexible to work both 1st and 2nd shifts (2nd shift hours: 3:00 PM - 11:00 PM) Reliable for weekend coverage Comfortable using POS and hotel reservation systems (training provided)

Job DescriptionDescription: Zepf Center has been serving the Lucas County community for over 50 years. We are the leading provider of behavioral health and substance use disorder services in Northwest Ohio. Services include adult and child psychiatric, substance abuse, case management, residential, Crisis Care, and therapy programs, as well as career development and wellness services. Zepf Center also offers primary care medical services to our patients to contribute to their continuum of care. Zepf Center is a trauma-informed agency and environment for both patients and staff. General Summary: The Medical Assistant will be responsible for performing traditional Medical Assistant duties, including vital sign measurements, administering treatments, following up on patient referrals, obtaining prior authorizations and maintaining electronic health records. This role will also be responsible for assisting with front desk operations, managing appointment scheduling, answering phones, and ensuring a positive patient experience from check-in to check-out. Hours: Monday - Friday; 8:30am - 4:30pm Essential Duties and Responsibilities: Perform routine clinical tasks, including taking and recording vital signs, administering injections, and assisting with minor medical procedures. Prepare examination rooms, ensuring cleanliness and stocking necessary supplies. Assist healthcare providers in patient examinations, treatments, and minor procedures. Collect and prepare laboratory specimens, as well as perform basic laboratory tests. Update and maintain accurate electronic health records (EHR) for patient encounters. Educate patients on medications, procedures, and post-visit care instructions. Follow up on patient referrals to specialists, ensuring timely appointments and communication. Obtain prior authorizations for prescribed medications, procedures, or diagnostic tests. Retrieve and update patient records, ensuring data accuracy and completeness. Collaborate with healthcare providers and support staff to maintain efficient clinic operations. Maintain confidentiality and adhere to HIPAA guidelines in handling patient information. Manage front desk operations, including answering phones, scheduling appointments, and greeting patients. Coordinate and prioritize appointment schedules to optimize patient flow. Assist in the completion of new patient paperwork and ensure accurate record-keeping. Respond to patient inquiries, providing information about clinic services and policies. Perform other duties as assigned. Specific/Individual Competencies: Professional approach with all consumers and contacts within and outside the Center. Abides by agency and/or professional code of ethics. Strives to continuously improve own and agency operations. Organizational Competencies: Demonstrate knowledge of the agency mission, vision, goals and philosophy as well as the policies and procedures. Strives for high client satisfaction by providing leadership and/or assistance to coworkers and clients through the integrated care process. Demonstrate consistent professionalism. Demonstrate teamwork. Abide by the agencies and/or professional code of ethics. Requirements: Position Qualifications: Medical Assistant Certification required and previous experience working with the SPMI population is preferred.

Concord Hospitality is seeking a dependable and service-oriented Night Auditor to provide excellent guest service during the late shift. You'll handle front desk operations, monitor hotel activity, and ensure smooth night-time business processes while maintaining a safe environment for guests and staff. This role requires independence, attention to detail, and a proactive approach. Key Responsibilities * Process credit card transactions and daily revenue for all outlets (restaurant, events, lounge). * Handle phone system, reservations, and guest inquiries. * Perform check-in and check-out procedures. * Verify, balance, and review hotel room availability and transactions. * Prepare folios for departing guests. * Maintain lobby appearance and assist with AM breakfast setup if needed. * Monitor hotel safety and emergency procedures during the night shift. Qualifications * Previous hotel front desk or hospitality experience preferred. * Strong attention to detail and organizational skills. * Dependable, responsible, and able to work independently. * Professional and customer-service oriented. Benefits (Full-Time Associates Only) * Competitive wages * Medical, dental, and vision plans * Life insurance and short/long-term disability options * 401(k) program with company match * Tuition assistance * Discounted room rates at Concord-managed hotels * Training, development, and career advancement opportunities Why Concord? Our culture is built on our five Cornerstones: Quality, Integrity, Community, Profitability, and Fun. We provide a supportive, inclusive, and rewarding workplace where associates are valued, trained, and given opportunities to grow. We are an equal opportunity employer and strongly support diversity and inclusion through our mission to be a "Great Place to Work for All." We are Concord! $17 - $18.50 per hour based on experience.

The Guest Services Ambassador (GSA) acts as the “face” of the hotel and is the main point of contact for guests. They are responsible for ensuring an excellent guest experience by conducting front desk operations in an efficient, accurate, and thorough manner. This role works closely with their peers in other departments as well to help provide an excellent guest experience. Essential Job Functions: Guest Relations: Provide an excellent guest experience for all guests by greeting them warmly and providing assistance as needed Conduct operational needs in an efficient and accurate manner to present as little difficulty to the guest as possible Meet with and solicit comments from guests regularly to determine guest satisfaction with services and facilities Take steps to ensure the greatest guest satisfaction possible Respond to situations as they arise and manage guest conflict Operations: Inspect studios and public spaces daily according to company and brand standards Be able to respond effectively and according to procedure in times of emergency Ensure all policies and procedures are accurately followed at all times Coordinate front desk operations such as check-ins, move-outs, renewals, reservations, property tours, and sales events Respond to guest service calls efficiently and expediently Ensure safety of building and occupants; contacting emergency services/law enforcement when needed Document work activity using the appropriate log and according to policy and procedure Sales & Revenue: Executes the lead management process and completes all sales and marketing objectives as established by supervision Review Studio Inventory daily to ensure maximization of studio revenue Maintain effective sales of ancillary offerings to accommodate guests' needs and maximize revenue Follow revenue management guidelines as directed by supervision Additional Duties: Laundry Duties: sorting, washing, drying, and folding of company linen and terry as well as general cleaning/maintenance of the House and Commercial Laundry facilities. Cross-train on the duties of all non-management staff members and performs those duties as needed or when requested by supervision All other duties as assigned by supervision GSA's are required to stay on site for their entire shift until relieved. A paid 30 minute meal break is provided in consideration. The meal break is to be taken as available. This job description is intended to describe the general nature and level of work being performed by people assigned to this role. It is not intended to be a comprehensive list of activities, duties, or responsibilities that are required of the employee. Additional duties and responsibilities may be required of the job holder based upon business needs and at the request of management. Sandpiper Property Management, LLC (SPM) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. SPM complies with all applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, job transfer, leaves of absence, compensation, and training. SPM expressly prohibits any form of unlawful harassment based on race, color, religion, gender, sexual orientation, national origin, age, disability, or veteran status. Improper interference with the ability to SPM's employees to perform their expected job duties is absolutely not tolerated. Sandpiper Property Management, LLC and all affiliated organizations are Drug Free Workplaces

We are seeking a Receptionist to join our team at Eliza at Chagrin Falls. In this role, you will be the first point of contact for our visitors and residents, ensuring a welcoming environment while managing front desk operations. Your contributions will play a vital role in supporting our mission to provide exceptional care and services to older adults. Responsibilities Greet and assist all visitors, residents, and staff in a courteous and professional manner; respond to general questions and orient to the facility. Answer, screen and direct phone calls; take messages and place out-going calls. Assist residents with administrative tasks. Respond to resident requests; resolve problems and/or refer to appropriate staff member. Schedule all meeting rooms. Collect, sort, distribute and prepare mail, messages and courier deliveries for staff and residents. Schedule, update and maintain meeting room calendars. Provide assistance with scheduling transportation requests updating the schedule as needed and alerting drivers to changes. Perform miscellaneous administrative and clerical tasks as assigned. Tidy and maintain the reception area. Provide the people we serve with clear opportunities to direct their own lives and decide how they will spend their day. Ensure a safe environment for residents and utilize tools and equipment in a safe manner. Report all hazardous conditions including incidents, injuries, and equipment to the appropriate Supervisor immediately. Adhere to mission statement and all company policies including, but not limited to job description, HIPAA, Residents' Rights, annual TB test, and education assignment completion. Participate on committees as assigned. Adapt to changes in responsibilities in a positive manner, be receptive to new ways of completing tasks, and flexible in carrying out assignments. Requirements Demonstrated understanding of office practices and protocols. Computer proficiency: Microsoft Office Suite. Interpersonal skills: demonstrated ability to effectively work with the public, resident population and staff at all organizational levels. Customer service skills. Demonstrated written and oral communication skills; ability to meet and greet residents, families, and the public; telephone skills. Demonstrated resident service attributes such as patience and empathy. Demonstrated communication skills, ability to listen and process others' points of view, exercise good judgment, and respond and follow up. Demonstrated organization skills; ability to multitask. Ability to operate office equipment: fax, copier etc. VISION (What we aspire to) Make aging the experience of a lifetime! MISSION (How we operate) We affirm the dignity and individual worth of older adults and their right to attain the highest possible quality of life. We strive to nurture and sustain their physical, emotional, intellectual, social, and spiritual health. We are committed to having a community in which every member is equally respected, valued, and empowered

Ready to join a dynamic company in the hospitality and service industry where people help drive the success of the business? Since its inception in 1957, Invited has operated with the central purpose of building relationships and enriching the lives of our members, guests and more than 17,000 employees. We are the largest owner and operator of private clubs nationwide, with 130+ country clubs, city clubs, and athletic clubs. Our Clubs offer first-class amenities, including championship golf courses, modern workspaces, handcrafted cuisine, resort-style pools, state-of-the-art racquet facilities, fitness centers, and much more. Come be a part of this incredible and inclusive team at Invited! Job Summary The Front Desk Staff is responsible for providing exceptional customer service and supporting front desk operations. This may include handling inquiries, checking in/out members and guests, as well as completing administrative tasks. The Front Desk Staff is dedicated to offering a warm welcome and a fond farewell to all members and guests, ensuring a positive and professional experience. Reporting Structure * Reports to the Front Desk Supervisor or other position(s) depending on the structure of the club Day to Day * Greet members and guests with a warm, professional demeanor upon arrival and departure. * Handle inquiries and provide information about club amenities, services, and events. * Assist with special requests, ensuring a positive experience for all members and guests. * Manage the check-in and check-out process for members and guests efficiently. * Verify membership status, collect fees, and issue access cards or keys as needed. * Maintain accurate records of member and guest visits. * Monitor and ensure that the front desk area and lobby are clean, organized, and wellmaintained. * Report any maintenance or safety issues to the appropriate personnel. * Ensure that all club policies and procedures are followed by members and guests. * Answer and direct phone calls, emails, and other communications to the appropriate departments. * Schedule and confirm appointments or reservations for club facilities and services. * Process payments and handle cash or credit transactions accurately. Additional Duties * Due to the dynamic nature of the club, employees are expected to assist others as needed and take on additional tasks as assigned by management. * Follow all company, club, and department policies, procedures, and instructions. * Maintain a high level of professionalism and a commitment to excellence in interactions with members, colleagues, and staff. * Follow safe working practices, ensuring compliance with safety guidelines and encouraging others to do the same. * Take the initiative in personal and professional growth and maintain any required certifications relevant to your role. * Address and resolve challenges using available resources, working with regional and corporate teams to support club operations. * Attend daily briefings and actively engage in required activities to stay informed and contribute to the team's success. About You Required * High school diploma or equivalent. Preferred * Previous experience in customer service or front desk role in a golf and country club or fitness center setting. * Strong interpersonal and communication skills, with a friendly and professional demeanor. * Ability to handle multiple tasks and work effectively in a fast-paced environment. * Proficiency in using office equipment, such as computers, telephones, and reservation systems. * Basic knowledge of club operations and amenities is a plus. Physical Requirements * General Activity: Frequent sitting, standing, walking, and driving * Environmental Exposure: Occasional exposure to temperature changes, dust, fumes, or gases * Physical Actions: Squatting, kneeling, reaching, grasping, twisting, and bending * Lifting: Ability to lift, carry, push, or pull up to 100 lbs. on occasion • Sensory Requirements: Talking, hearing, and seeing Primary Tools/Equipment * Computer * Office Supplies Work Schedule * Adherence to attendance requirements as outlined in the weekly schedule. * Flexibility to work additional hours as needed to meet position deadlines. * Availability to work on weekends and/or holidays as required. What We Offer We believe in taking care of our team, and our Total Rewards package reflects that commitment. Your actual base pay will be determined by your skills, experience, education, location, and-if you're in a non-exempt role-hours worked. While not all roles at Invited are full-time, those full-time team members have access to a comprehensive benefits package that includes: * Medical, dental, and vision coverage * Life insurance * Short-term and long-term disability insurance * 401(k) retirement savings plan * Generous paid time off and leave programs (time off as required by applicable law is also provided for part time team members) Want to learn more? Visit *********************** for full details. Have more questions? Check out our Invited Jobs website for more details about ClubLife, the Employee Experience, Company Benefits, and Our Culture. Be a part of our Social Networks: LinkedIn Instagram Twitter Facebook Invited is an Equal Employment Opportunity Employer The job posting outlines the general requirements for this position and is not a comprehensive list of duties, responsibilities, or requirements. Additional duties not mentioned here may be assigned as needed to ensure the smooth operation of the Club.

Are you ready to step into the world of hospitality excellence? Join us at voco | The Clair - Cincinnati Downtown and become part of a team dedicated to providing exceptional guest experiences. As a Front Office Manager, you will be at the forefront of our guests' journey, ensuring their stay is seamless and memorable. Your role will encompass overseeing daily operations, managing reservations, and leading a team committed to delivering top-notch service. At voco | The Clair - Cincinnati Downtown, we value professionalism, attention to detail, and a passion for hospitality. With a competitive hourly salary of $17- $20, you will have the opportunity to showcase your leadership skills and contribute to creating a welcoming environment for our valued guests. Join us in shaping unforgettable stays for our guests and be a key player in our success story. Oversee front desk operations and ensure seamless check-in and check-out processes. Manage hotel reservations and room assignments efficiently to maximize occupancy rate. Train, schedule, and supervise front desk staff to provide exceptional guest service. Handle guest inquiries, concerns, and complaints professionally and resolve issues promptly. Maintain accurate records of guest payments, invoices, and financial transactions. 2+ years of experience in front office management or related roles. Strong organizational and time management skills. Excellent communication and customer service abilities. Proficiency in hotel front desk operations. US work authorization and the ability to pass a Front Desk Hotel Skills Assessment.

Full-time Description We are seeking a detail-oriented and reliable Night Auditor to join our team. The Night Auditor will be responsible for managing the front desk operations during the night shift, ensuring a smooth and efficient check-in and check-out process for guests, and performing accounting tasks to maintain accurate financial records. Essential Responsibilities and Duties: - Perform nightly audits of financial transactions and ensure accuracy in reporting. - Handle guest check-ins and check-outs efficiently and courteously. - Address guest inquiries and resolve any issues that may arise during the night. - Maintain the security and safety of the hotel premises during night hours. - Prepare and distribute daily financial reports to management. - Assist with inventory management and ordering supplies as needed. - Collaborate with other departments to ensure a seamless guest experience. This is not intended to be all-inclusive; additional details will be specified by the direct supervisor. The associate may also perform other reasonable business duties assigned by their direct supervisor. Dreamscape Hospitality also offers Competitive Benefits: Medical Insurance Dental Insurance Vision Insurance STD/LTD Life Insurance 401K FSA Working Conditions The position requires adaptability to a dynamic work environment, involving frequent interaction with clients, vendors, and hotel staff. Reasonable accommodations will be provided to individuals with disabilities, enabling them to perform the essential duties of the role. Reasonable Accommodations: The hotel is committed to providing reasonable accommodations to enable individuals with disabilities to perform the essential functions of the job. If you require an accommodation, please discuss your needs with the Human Resources department. This covers essential aspects while being compliant with ADA guidelines, allowing for reasonable accommodations as needed. Dreamscape Hospitality is an at-will employer. This document does not constitute a contract of employment, and nothing contained in this issued by Dreamscape Hospitality is intended to create a contract of employment or guarantee employment. is a guideline and does not constitute a written or implied employment contract. Dreamscape Hospitality reserves the right to change this job description, job responsibilities, duties, and working hours as needs prevail. Equal Employment Opportunity Dreamscape is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. We are committed to providing reasonable accommodation to qualified individuals with disabilities to enable them to perform the essential functions of the job. Requirements Education, Experience, and Skills (Qualifications/Requirements): - High school diploma or equivalent; additional education in hospitality or accounting is a plus. - Previous experience in a hotel or customer service role preferred. - Strong attention to detail and organizational skills. - Excellent communication and interpersonal skills. - Proficient in using hotel management software and basic accounting systems. - Ability to work independently and manage time effectively. - Flexibility to work overnight shifts, including weekends and holidays. Physical Requirements: Ability to stand, walk, and remain on feet for extended periods. Ability to lift and carry up to 25 pounds occasionally (consider adjustments based on specific needs). Visual and auditory ability to interact with guests, answer phones, and perform job duties safely.

The Southwest General Medical Group, Inc. includes both primary care and specialty care physicians who are committed to providing patients with high-quality medical care. The group features board-certified specialists and skilled physicians with years of experience in caring for patients. Together, they work to raise the bar for excellence in health care service for our community. Southwest General Medical Group, Inc. physicians are affiliated with Southwest General and offer hospital care and outpatient services at the hospital's Main Campus or at its conveniently located facilities in Brunswick, Middleburg Heights and Strongsville. Why work at SWGHC? In addition to the outstanding culture, we offer great benefits, no rotating shifts, free parking and are close to the turnpike and I71. Come join our team! #loveajobthatlovesyouback MEDICAL ASSISTANT - SOUTHWEST GENERAL MEDICAL GROUP (SGMG) Southwest General Medical Group, Inc. is a multi-specialty group practice providing care to residents in the greater Cleveland area in more than 15 specialties. We are proud to offer the communities we serve skilled, board-certified physicians with years of experience in caring for patients. Our physicians and other clinical professionals are committed to providing patients with individual attention and compassionate, high-quality medical care. We work closely with patients to ensure optimum health and wellness by focusing on prevention and early detection of disease as well as management of injuries, illnesses and chronic conditions. Southwest General Medical Group's featured services: * Behavioral Health * Cardiovascular Medicine * Cardiothoracic Surgery * Ears, Nose, and Throat (ENT) * Endocrinology, Diabetes & Metabolism * Gastroenterology * General Surgery * Geriatric Medicine * Hematology/Oncology * Pain Management * Vascular Surgery * Urogynecology * Women's Health * Strongsville Family Practice HOURS: Monday - Friday, 8:30 A.M. - 5:00 P.M., with varied start and end times POSITION SUMMARY: The receptionist performs a variety of clerical skills. The position is heavily oriented towards public contact in terms of telephone and in person interactions with patients and family members. Duties include scheduling appointments, typing, customer relations, filing and miscellaneous charting activities. Confidentiality must be maintained at all times. The receptionist position focus is telephone scheduling and patient phone calls, front desk operations or a combination of both. MINIMUM QUALIFICATIONS: Education: High school graduate or equivalent and medical terminology knowledge preferred. Required length of experience: Six months prior experience in physician or hospital setting preferred, one year clerical experience is necessary and should include typing a minimum of 30 wpm and basic knowledge of personal computer. Filing system knowledge is also required. Strong organizational skills in billing and familiarity with ICD-9 and CPT coding preferred. Communication skills with the general public in person and on the telephone are required. Required licensure, certification, and/or registry: N/A. Additional Information SP0

Job DescriptionBenefits/Perks Flexible Scheduling Career Advancement Opportunities Competitive Compensation We are looking for a customer-focused Guest Service Supervisor to join our team! As the Guest Service Supervisor, you will greet customers as they arrive, assist them with checking in and out, and handle front desk operations. You will also ensure that the front desk staff you supervise provide guests with exceptional customer service and a positive experience with our hotel. The ideal candidate has previous hospitality experience, a knack for building rapport with guests, and a passion for providing exceptional customer service. Responsibilities: Supervise front desk staff Respond to guest concerns and resolve them appropriately Coordinate with other departments within the hotel to ensure guest satisfaction Anticipate the needs of guests and build rapport Uphold the highest standards of cleanliness, sanitation, safety, and conduct Maintain accurate records of registration and payment information Qualifications: High school diploma/GED required Familiarity with hospitality industry standards Knowledge of front desk operations and procedures Proficient in English; knowledge of other languages is a plus Ability to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations Ability to demonstrate genuine care for customers and employees Ability to work in a fast-paced environment

Job Description Are you ready to step into the world of hospitality excellence? Join us at voco | The Clair - Cincinnati Downtown and become part of a team dedicated to providing exceptional guest experiences. As a Front Office Manager, you will be at the forefront of our guests' journey, ensuring their stay is seamless and memorable. Your role will encompass overseeing daily operations, managing reservations, and leading a team committed to delivering top-notch service. At voco | The Clair - Cincinnati Downtown, we value professionalism, attention to detail, and a passion for hospitality. With a competitive hourly salary of $17- $20, you will have the opportunity to showcase your leadership skills and contribute to creating a welcoming environment for our valued guests. Join us in shaping unforgettable stays for our guests and be a key player in our success story. Compensation: $17 - $20 hourly Responsibilities: Oversee front desk operations and ensure seamless check-in and check-out processes. Manage hotel reservations and room assignments efficiently to maximize occupancy rate. Train, schedule, and supervise front desk staff to provide exceptional guest service. Handle guest inquiries, concerns, and complaints professionally and resolve issues promptly. Maintain accurate records of guest payments, invoices, and financial transactions. Qualifications: 2+ years of experience in front office management or related roles. Strong organizational and time management skills. Excellent communication and customer service abilities. Proficiency in hotel front desk operations. US work authorization and the ability to pass a Front Desk Hotel Skills Assessment. About Company Founded in 2005, Rolling Hills Hospitality operates 19 hotel properties with a central focus on exceeding the expectations of its guests. Rolling Hills Hospitality has positioned itself as one of the premier hotel development and management firms in the region by embodying high operational standards while achieving a simplicity that can be applied to any business model. Through our management agreements, we are responsible for hiring, training, and leading over 600 employees throughout the Ohio Valley. Rolling Hills Hospitality currently maintains upstanding relationships with the nation's top hotel companies, including Marriott, Hilton, IHG, and Hyatt. Built on the principle of “if we take care of our employees, then our employees will take care of our guests,” our goal is to create a fun working environment for our employees so that we are positioned for growth and excitement for years to come.