How is Network Support used?
Zippia reviewed thousands of resumes to understand how network support is used in different jobs. Explore the list of common job responsibilities related to network support below:
- Network supported hundreds of network connections back to HQ as well as separate customer Internet access via wired and wireless access.
- Provided 24/7 first line network support, including network operating system upgrades and all other network and user support services.
- Created Standard Operating Procedures (SOP) and Job Qualification Requirements (JQR) for Network Support Center Operations.
- Network Support, sales engineering, network engineering, hardware and software technical support, network monitoring & troubleshooting.
- Directed 12 network support analysts serving over 3,000 users in a high-profile, high-visibility 24/7 network support center.
- Network Support Manager: Managed IT Infrastructure systems including Desktop OS, Client devices, and LAN/WAN technologies.
Are Network Support skills in demand?
Yes, network support skills are in demand today. Currently, 2,357 job openings list network support skills as a requirement. The job descriptions that most frequently include network support skills are network support manager, network support technician, and lan engineer.
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What jobs can you get with Network Support skills?
You can get a job as a network support manager, network support technician, and lan engineer with network support skills. After analyzing resumes and job postings, we identified these as the most common job titles for candidates with network support skills.
Network Support Manager
- Network Support
- Customer Service
- Network Infrastructure
- Network Hardware
- Technical Support
- Linux
Network Support Technician
Job description:
A network support technician specializes in optimizing a company's information technology (IT) networks for a smooth and efficient workflow. Their responsibilities revolve around addressing issues and concerns, troubleshooting, installing systems, executing upgrades, conducting diagnostic tests, and performing corrective measures as needed. They must also coordinate with staff in developing new IT systems, evaluate existing networks for areas needing improvement, and develop protocols while adhering to the company's policies and regulations. Furthermore, as a network support technician, it is essential to maintain regular network maintenance checks to ensure the security and safety of company data.
- Troubleshoot
- Technical Support
- Customer Service
- Network Support
- Switches
- Desk Support
LAN Engineer
- Windows Server
- Disaster Recovery
- Network Infrastructure
- Computer System
- Network Support
- Switches
Senior Network Support Engineer
- Switches
- Routers
- Network Support
- Network Troubleshooting
- IPSEC
- BGP
Network Support Engineer
Job description:
A network support engineer is an information technology expert who designs and develops computer systems, ensuring efficiency and smooth workflow. Among their responsibilities include performing installations and upgrades, configuring networks, troubleshooting issues, gathering and analyzing data to identify areas needing improvement, and recommending strategies to optimize network operations. They must also provide technical support to staff, address issues and concerns, conduct inspections, and perform repairs. Moreover, a network support engineer must regularly monitor networks while implementing the company's security and safety standards.
- Switches
- Network Support
- OSPF
- BGP
- Technical Support
- TCP/IP
How much can you earn with Network Support skills?
You can earn up to $90,375 a year with network support skills if you become a network support manager, the highest-paying job that requires network support skills. Network support technicians can earn the second-highest salary among jobs that use Python, $48,622 a year.
| Job title | Average salary | Hourly rate |
|---|---|---|
| Network Support Manager | $90,375 | $43 |
| Network Support Technician | $48,622 | $23 |
| LAN Engineer | $79,420 | $38 |
| Senior Network Support Engineer | $113,596 | $55 |
| Network Support Engineer | $86,406 | $42 |
Companies using Network Support in 2025
The top companies that look for employees with network support skills are Army National Guard, Staples, and Capgemini. In the millions of job postings we reviewed, these companies mention network support skills most frequently.
3 courses for Network Support skills
1. Network Support Fundamentals
Dive into the realm of network support with the Network Support Fundamentals course. This online course is meticulously designed to introduce you to the essential skills needed for supporting enterprise networks - one of the most in-demand skill sets in the digital landscape. By the end of this course you will be able to explain network security basics, monitor network performance, and provide essential professional support. Ideal for beginners aiming for an entry-level IT career or current IT professionals seeking to enhance their network support skills, this online training paves the way for the industry-standard CompTIA Network+ certification, a credential that can significantly elevate your career trajectory. The Network Support Fundamentals course covers various essential topics, such as enterprise network application basics, network operations support skills and network troubleshooting. Additionally, you'll gain practical skills in enterprise network security, using performance monitoring tools and troubleshooting techniques. This course can be completed at your own pace and is part of the broader CompTIA a+_network specialization. Its practical approach sets this course apart from other beginner IT courses. Upon completion of the specialization, you'll possess the foundational knowledge required to confidently progress to training for CompTIA Network+, leading to certification and an entry-level IT networking job. In 2023, the United States will have more than 135,900 job postings for open IT networking jobs, with a large portion requiring the highly-regarded CompTIA Network+ certification. The cherry on top? Networking professionals in the United States are projected to earn an annual median salary of $90,520, which is 95% higher than the median national wage for all occupations, according to the CompTIA IT Salary Calculator and the U.S. Bureau of Labor Statistics (BLS)...
2. Network Security Support Fundamentals
Explore network security with the Network Security Support Fundamentals online course. Designed to offer a comprehensive understanding of network security, this course is crucial in today's digital world. By the end of this course, you will be able to describe the role of enterprise networks, explain enterprise network security basics, and understand network security operations. Perfect for beginners aiming for a cybersecurity career or professionals looking to enhance their skill set, this course prepares you for the industry-standard CompTIA Security+ certification, a credential that can significantly boost your career. The course covers topics like network security protocols, enterprise network infrastructure, campus network configuration and cybersecurity risk management. It can be completed in 6-8 hours and is part of the broader CompTIA cybersecurity specialization. This course stands out from other beginner cybersecurity courses. Upon completion, you'll have the pre-requisite knowledge to be ready to pursue any training for CompTIA Security+, leading to an industry-standard certification (CompTIA Security+), opening doors to an entry-level cybersecurity job. In 2023, there are 663,434 job postings for open cybersecurity jobs in the United States and CompTIA Security+ is mentioned in 86,066 job descriptions, according to CyberSeek. The CompTIA IT Salary Calculator and the U.S. Bureau of Labor Statistics (BLS) show that cybersecurity professionals in the United States earn an annual median salary of $112,000. This is 142% higher than the median national wage for all occupations...
3. Computer Network Fundamentals- IT Helpdesk & Desktop Support
Over this course, you'll learn some of the basic fundamentals surrounding computer networking and the OSI Model, topics include the following:* Switches vs Hubs* Half duplex and full duplex data transmissions* IPv4 and IPv6* Quality of Service (QoS) and how this works* High level explanations of each layer of the OSI Model and how they relate to networking. Whilst this is mainly aimed at beginners, this course may also be useful as a refresher for anyone who has been the industry for a year or two and is looking to move up the career ladder, i. e. if you are currently a service desk technician and are looking to move up to desktop or even infrastructure / network support in the future. Note that whilst the information on this course was correct at the time of creation, it may be updated from time to time as technology improves and moves on. For example, if there is a time when IPv6 starts to become widely used, additional information will be added accordingly. Although at the time of writing IPv4 is primarily used, this doesn't mean you won't encounter IPv6 every now and again. Also included are some real-world examples of how the OSI Model is applied in a corporate environment, as well as how troubleshooting tasks make use of this model...