Remedy jobs near me - 116 jobs

For more than 25 years, Scioto Properties has partnered with healthcare providers, nonprofit organizations, and private equity firms to deliver specialized real estate solutions that empower care. With a nationwide portfolio of 2,200+ properties across 44 states, we are a trusted leader in creating homes and facilities tailored to individuals with intellectual and developmental disabilities (I/DD), behavioral health needs, and traumatic brain injuries (TBI). Our expertise spans acquisitions, lease financing, ground-up development, and equity investments, helping our partners secure the right properties, streamline operations, and overcome capital limitations. Scioto Properties is a fast-growing real estate company that is seeking a Full-time Property Management Coordinator to support the maintenance and construction staff in coordinating maintenance, construction, property compliance, and repair activities. RESPONSIBILITIES Communicates effectively with customers, contractors and other vendors providing prompt follow-up on all issues. Takes primary responsibility for receiving and managing maintenance requests and proposals. Reviews lease commitments to determine the party responsible for maintenance items (Scioto or the tenant). Represents the company in a professional manner with outside customers and vendors. Ensures the remedy of HOA or local code violations committed by tenants. Primary point of contact with third-party maintenance management company, which includes fielding, responding to, and managing maintenance requests, reviewing routine survey/inspection reports, and other duties as assigned. Coordinates with contractors and tenants to ensure that approved maintenance requests are completed on time and within budget. Reviews and codes maintenance and property management invoices; coordinates with accounting to ensure prompt payment of invoices. Assists in maintaining all master real estate files including property, insurance, and lease files. Coordinates payments of other property management related invoices including utilities. Provides support for office administration such as: filing systems, answering phone calls, processing of incoming/outgoing mail and other clerical services as assigned. Primary point of contact with third party service providers for utilities and property preservation. REQUIREMENTS High School diploma with two to three years of related experience, preferably within the property management, maintenance, and/or construction industry. Customer relationship management systems and presentation software. An individual should be proficient in Microsoft Excel to perform this job successfully, an individual should have knowledge of word processing software, including the use of formulas and ability to create spreadsheets. MRI experience a plus. LOCATION Powell, Ohio On Site Monday - Friday WHY JOIN US At Scioto Properties, your work goes beyond real estate by helping create safe, stable homes and communities for some of the nation's most vulnerable populations. By joining Scioto, you will be part of a team that values collaboration, hard work, and teamwork in our fast-growing business while never losing sight at the heart of our mission. 11 Paid Holidays Paid Time Off Health benefits including medical, dental, and vision Short-term and Long-term Disability 401k retirement system with company match Competitive Salary Annual Bonus Structure Free Parking Company Engagement Events

Responsibilities Peraton is seeking a Customer Support Specialist ("CSS") to join our team of qualified and diverse individuals on our Department of State (DOS) Bureau of Diplomatic Technology (DT) Consular Affairs Enterprise Infrastructure Operations (CAEIO) program. CAEIO provides IT Operations and Maintenance to modernize the legacy networks, applications, and databases supporting consular applications and services globally. The CSS will be a member of the Service Desk team. A part of the CA Service Center, the Service Desk is the first and central customer service point for all service events related to the CA IT infrastructure environment. Therefore, a primary Service Desk objective is to provide superior and professional customer service and Tier I support to the CA/CST internal user community. Service Desk team members work closely with CAEIO colleagues, DOS leadership, and other stakeholders to monitor Service Desk shift performance, provide incident intake processing oversight, and ensure timely incident escalation. Responsibilities * Provide remote troubleshooting support for proprietary software, desktop, network, and mobile device issues (incidents), and customer requests (for example, password resets) via multiple support channels (phone, email, chat, and ticket queue). * Make outbound service calls to customers (returning voicemails, providing status updates/follow-up, gathering more information). * Resolve issues using Knowledgebase articles. Contribute to new Knowledgebase articles by providing documentation for new solutions to issues. * Comply with all government policies, procedures, and timelines for ticket escalation and resolution to ensure the program meets SLAs/SLOs. * Attend Shift Turnover meetings at the beginning and end of each shift, providing ticket data for the end-of-shift meeting. * Maintain communication with the government customer and other support team members. * Disseminate policy and SOP changes to shift team members. * Monitor the ticketing system (ServiceNow) dashboards to track tickets pending assignment, impact assessment, a response back to the caller, and aged tickets pending updates. * Draft and send scheduled deliverables at the end of the shift. * Be familiar with all Service Desk roles and responsibilities to back up colleagues when necessary. * Demonstrate flexibility and eagerness to take on challenges by performing tasks not listed above. Core Work Schedule: Second shift, approximately 3:00PM - 11:30PM, Monday-Friday. Exact hours to be established by site lead. Work Location: 44873 Falcon Place, Suite 150, Sterling, Virginia 20166 The individual must complete a 12-week New Hire Training Program, which is held Monday through Friday from 7:00 AM to 3:30 PM in Sterling, VA. After completing the training program, the individual will work their assigned shift in Sterling four days per week, except for those who work Saturday and Sunday. With manager approval, the individual can work remotely the other day(s). The number of days the individual works onsite is subject to change based on government/program requirements (for example, surge support might require the individual to be in the office five days per week). Qualifications Basic Qualifications * U.S. citizenship and active SECRET Government Security Clearance. * 1 to 3 years of help desk/service desk experience. * Ability to document ticketing information accurately with minimal errors and/or rework. * Ability to work independently, achieve productivity goals, and manage one's time. * Strong written and verbal communication skills. * Attention to detail and a can-do attitude. * Must be able to work on site. Desired Qualifications * Comp TIA A+ Certification * ITILv3 or ITILv4 Foundation Certification * Microsoft IT Support Certification or HDI SCR * Experience using Remedy or ServiceNow CRM * Experience supporting the Department of State IT environment Education and Experience: High school diploma (or equivalent) and 6 years of experience; Bachelor's degree and 2 years of experience. Peraton Overview Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can't be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we're keeping people around the world safe and secure. Target Salary Range $51,000 - $82,000. This represents the typical salary range for this position. Salary is determined by various factors, including but not limited to, the scope and responsibilities of the position, the individual's experience, education, knowledge, skills, and competencies, as well as geographic location and business and contract considerations. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. EEO EEO: Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.

The Facilities Specialist focuses on helping our customers gain the maximum benefit from their facilities and maintenance operations. In this role, you are to be a subject-matter expert in the areas of asset management, capital planning & forecasting, facility management, and more. Every customer organization is different, so the ideal candidate will have the ability to assess, scope, justify, and deliver each project effectively and efficiently to help both the customer and FMX meet our goals. Responsibilities: As the Facilities Specialist, you will: Communicate with customers and prospects to gain a more thorough understanding of their business needs and document them effectively. Propose new features to FMX's flagship product, communicate their business value, and show how we will achieve ROI. Prepares assessments and recommendations to help our customers improve their facilities and maintenance operations. Conducts walk-through surveys to assess the condition of mechanical, electrical and plumbing systems, structure and foundations, interiors, common areas, exterior walls, windows, roofs, site work improvements, and more. Interviews property owners, occupants, key site personnel and local government officials to obtain information concerning the subject property's condition. Reviews repair/improvement cost information, certificate(s) of occupancy, maintenance reports and logs, building and fire department inspection reports, and similar information to determine the condition of the building. Document facility and asset information through photographs, digital data capture, and analysis which includes details about the systems, their conditions, and physical deficiencies to be remedied. Prepares estimated costs to remedy building deficiencies and document alternative approaches. May act as subject matter expert to aid the customer in cost justifications, equipment selection, and other consultative work. Requirements Experience & Qualifications: Bachelor's degree (BA/BS) in architecture, engineering, or construction management or equivalent combination of education and experience. 5-7 years commercial building evaluation or commercial design experience with a general understanding of all building systems: site work, structural, building envelope, and more. Excellent written and verbal communication skills. Ability to provide efficient, timely, reliable and courteous service to customers. Ability to effectively present information both verbally and written/presentation form to all audience types. Ability to effectively present technical information to non-technical customers and other parties. Requires knowledge of financial terms and principles. Ability to calculate intermediate figures such as percentages, discounts, and/or commissions. Able to conduct a basic financial analysis. Ability to understand and carry out general instructions in standard situations. Ability to solve problems in standard situations. Requires intermediate analytical and quantitative skills. Advanced skills with Microsoft Office Suite Products (Excel, Word, PowerPoint), Google Suite, and all FMX products and related partner or add-on technologies. Excellent time management and organizational skills. Ability to manage multiple, overlapping projects. Ability to travel approximately 50% of the time. Facility Management, Building Engineering, HVAC/Mechanical Technology, Construction, Project Management, or Maintenance Supervision experience is a plus. A match with our core pillars: We value our work ethic, we are disciplined in our processes and responsibilities, we are coachable and seek out constructive criticism, we value results and are performance-driven, we treat each other and everyone we meet with respect and integrity. The hiring process for this role: Apply! Submit your resume and answers to the application questions below via the Workable portal. Phone screen with PeopleOps: A 30-minute conversation to review your background and experiences, discuss the culture at FMX, and ensure that you understand the general expectations for the role. Also, a great time for you to ask questions about compensation, benefits, etc. Hiring manager conversation: A 60-minute conversation with the hiring manager. Be prepared to discuss your background as well as what you're looking for in your next role and what direction you see your career path taking. Also, this is a great time for you to ask questions about the expectations for this role, team culture, etc. Final Panel Interview: A 30-minute panel interview with key teammates that you'll be working with on a daily basis. Offer & Onboarding: Candidates who receive an offer will be required to complete a background check prior to onboarding. New hires are also expected to work onsite at our Columbus, OH office during their first week to complete onboarding and connect with the team in person. Benefits FMX Benefits and Life at FMX: You'll make a big impact: You'll have significant influence over the direction of our content and the future of our company. Competitive benefits: 100% company-paid health, dental, vision, long and short term disability, and life insurance. Work from home: At FMX, we are remote first, but you're welcome to use our office as you need. We host one all-company event a year to ensure that you can put a face to a name and establish high-trust relationships with your teammates and coworkers. When you're in the office, you can take advantage of our free snacks, beverages, and office kegerator. Home office stipend: We'll give you everything necessary to do your job (company sponsored laptop, headset, etc.). We will also provide up to $500 to help with equipment, furniture and accessories. You will also get $60/month toward your home internet connection. Generous PTO and UTO (unplanned time off) policies: If you're sick, why should that cut into your vacation time? Flexible Schedule: We offer a flexible schedule to help you manage personal appointments, such as doctor or dentist visits, as long as you're meeting performance expectations and project timelines. You can wear jeans and tees: Feel free to keep it casual, we do. You'll enjoy a collaborative culture and a close-knit team: We're a team of hard-working, high-fiving, friendly folks. We take collaboration, transparency, continuous improvement, and work/life balance seriously. Compensation: This role includes a base salary and a Performance Bonus. On target earnings for this role are $80,000-$90,000. 401(k) and medical / dental / vision / short and long term disability / life insurance Other considerations: The candidate for this position can be located anywhere in the US. Company: FMX is founded and headquartered in Columbus, Ohio and develops a cloud-based, software-as-a-service facility maintenance and management product. FMX serves education, property management, manufacturing, and other markets and is one of the fastest-growing companies in its space. Check us out at: ********************** Note: All other company requirements are documented in the FMX Teammate Handbook. FMX is an equal opportunity employer and a drug-free workplace.

Type of Requisition: Pipeline Clearance Level Must Currently Possess: Secret Clearance Level Must Be Able to Obtain: Secret Public Trust/Other Required: None Job Family: Software Engineering Job Qualifications: Skills: Application Processing, BMC Helix, BMC Remedy, BMC Remedy IT Service Management (ITSM), Developer Studio Certifications: None Experience: 5 + years of related experience US Citizenship Required: Yes Job Description: Transform technology into opportunity as a BMC Remedy/Helix Developer at GDIT. Shape what's next for mission-critical government projects while shaping what's next for your engineering career. ** Position is currently pending funding. ** MEANINGFUL WORK AND PERSONAL IMPACT As a BMC Remedy/Helix Developer the work you'll do at GDIT will be impactful to the mission of the NESD Helix engineering team. Provide accurate technical guidance on application and integration capability. Gather requirements, prepare and deliver presentations and demos, conduct requirements gathering, write requirements and design documentation, implementation guides, and test scripts. Develop workflow and integrations including building forms, fields, workflow in Developer Studio and Innovation Studio and build data import files for Foundation and Transactional Data. Develop RestAPI, WebService, and LDAP integrations between Helix and external applications/systems Develop Digital Workplace Service Offerings Work incident assignments, communicate with customers per defined methods and within service level agreement, create follow-on change requests and jira stories to accommodate changes. Prepare and coordinate change requests, follow the prescribed operating procedures, maintain and update the Production environment, meet key performance indicator thresholds. Multi-task on projects that include customer onboarding, ad-hoc requests, sustainment support, and continual service improvement initiatives. Identify and communicate gaps between out of the box workflow and custom requirements. Work with teams to provide out-of-the-box solutions in order to minimize customization. Maintain system integrity by utilizing defined configuration control practices and change management processes. Manage your sprint load, forecast your work products and deadlines, execute to milestones and deadlines, keep your technical debt to a minimum, and provide product demonstrations of completed sprint products. Communicate verbally and in written form in a professional manner with customers, peers, and leadership. Participate in on-call rotation, daily scrums, sprint planning meetings, technical implementation reviews, approved service interruption change windows, and other requests as needed. Work in a remote team environment supporting scheduled and ad-hoc video/audio meetings. WHAT YOU'LL NEED TO SUCCEED Bring your engineering expertise along with a drive for innovation to GDIT. Our BMC Remedy/Helix Developer must have: Security Clearance Level: Active Secret clearance. Required Experience: 5+ years of BMC Accredited Administrator or commensurate Remedy/Helix Developer Studio experience. Experience with SAAS solutions or AWS Cloud environments Experience with BMC Remedy version 23.x or higher Experience with ITIL methodologies, ITIL Foundation a plus. Experience with Helix/Remedy application process flows. Expert familiarity in one or more 23.x+ Helix applications including Incident Management, Remedy Knowledge Management, Change Management, Task Management, Release Management, Service Level Management, Service Request Management, Work Order Management, Smart Reporting, Helix Dashboards, Smart IT, Digital WorkPlace Portal (DWP), Configuration Management Database (CMDB), or Asset Management Experience with one or more of the following: Pentaho Spoon, BMC HDM, RestAPI or Webservices to build and/or maintain system interfaces or migrate data. Optional: Experience in other Helix applications such as IT Operations Management, Business Workflows, or Business Portfolio Manager Experience working in an Agile project methodology environment. JIRA story management a plus but not required. Excellent ability to communicate and convey ideas in verbal and written form Ability to create and edit documents in Microsoft Word, Excel, and PowerPoint. Advanced ability to analyze data with Microsoft Excel or comparable tools. Ability to create and describe process flows in Microsoft Visio or comparable tool Experience managing documents in Microsoft SharePoint Working knowledge of relational databases Understanding of networking concepts and OSI rules Ability to utilize logging to troubleshoot issues. Experience providing demonstrations to customers Experience gathering requirements from customers Experience documenting requirements Experience working with multiple projects and team members Demonstrated ability to work productively in a remote location. Required Certification: CompTIA Security+ CE certification {may obtain within 3 months from start date}. Education: BS degree; additional years of experience may be considered in lieu of degree. Position Timeline: Position is pending funding. Work Location: Remote US Citizenship Required GDIT IS YOUR PLACE At GDIT, the mission is our purpose, and our people are at the center of everything we do. Growth: AI-powered career tool that identifies career steps and learning opportunities. Support: An internal mobility team focused on helping you achieve your career goals. Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off. Flexibility: Full-flex work week to own your priorities at work and at home Community: Award-winning culture of innovation and a military-friendly workplace. OWN YOUR OPPORTUNITY Explore a career in software development at GDIT and you'll find endless opportunities to grow alongside colleagues who share your dedication to advancing innovation. The likely salary range for this position is $125,528 - $169,832. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. Scheduled Weekly Hours: 40 Travel Required: None Telecommuting Options: Remote Work Location: Any Location / Remote Additional Work Locations: Total Rewards at GDIT: Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. GDIT typically provides new employees with 15 days of paid leave per calendar year to be used for vacations, personal business, and illness and an additional 10 paid holidays per year. Paid leave and paid holidays are prorated based on the employee's date of hire. The GDIT Paid Family Leave program provides a total of up to 160 hours of paid leave in a rolling 12 month period for eligible employees. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.Join our Talent Community to stay up to date on our career opportunities and events at gdit.com/tc. Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

OUR COMPANY: EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world's largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees. We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency. WHAT YOU WILL DO: We are seeking a highly skilled and hands-on Data Center Repair Manager (Breakfix) to oversee and support hardware repair and troubleshooting operations within our data center environments. This role requires deep technical expertise in diagnosing and resolving hardware and network issues, executing repairs, and leading a team of technicians in delivering high-quality, SLA-driven support. The ideal candidate will be proficient in using Command Line Interfaces (CLI) for diagnostics, managing escalations, and ensuring the consistent delivery of breakfix services across a range of server, storage, and network hardware platforms. Pay rate for day shift is up to $90k and night shift is up to $100k. This position involves rotational shifts to support 24/7/365 operations. This role may require up to 10% travel domestically and internationally. KEY RESPONSIBILITIES: Lead breakfix operations across server, storage, and network hardware platforms, ensuring timely and effective resolution of hardware failures. Perform advanced diagnostics using CLI tools (e.g., Cisco IOS, NX-OS, Linux shell) to identify and resolve system and network issues. Oversee physical hardware repair, including component-level replacements (e.g., drives, memory, NICs, PSUs, fans, motherboards). Troubleshoot Layer 1-3 network issues, including port failures, link flaps, and misconfigurations. Coordinate with OEM vendors for RMA processes, part replacements, and warranty claims. Maintain and update documentation for incident resolution, root cause analysis, and repair procedures. Manage ticket queues and ensure SLA adherence through effective prioritization and escalation. Provide technical leadership and mentorship to junior technicians, ensuring adherence to best practices and safety protocols. Collaborate with cross-functional teams to support infrastructure upgrades, migrations, and maintenance windows. Ensure compliance with MOPs and CMOPs, and contribute to their development and continuous improvement. ESSENTIAL CRITERIA: Associate degree or higher in a technical discipline or equivalent hands-on experience in data center operations or IT support. 5+ years of experience in breakfix support, hardware diagnostics, and repair in enterprise environments. Strong proficiency with CLI-based tools and environments (e.g., Cisco CLI, Linux/Unix shell, iDRAC, iLO). Demonstrated experience in troubleshooting and repairing server, storage, and network hardware. Familiarity with network protocols and tools (e.g., ping, traceroute, netstat, SNMP, syslog). Excellent problem-solving skills and ability to work under pressure in high-availability environments. Strong communication and leadership skills with a customer-focused mindset. Valid driver's license and ability to travel between data center sites as needed. DESIRABLE CRITERIA: Industry certifications such as CompTIA Server+, Cisco CCNA, Dell EMC, or equivalent vendor-specific credentials. Experience with ticketing systems (e.g., ServiceNow, Remedy) and asset management platforms. Familiarity with scripting for automation (e.g., Bash, Python) is a plus. Experience working in a 24/7 operational environment with on-call responsibilities. PHYSICAL REQUIREMENTS: Ability to frequently exert force equivalent to lifting up to approximately 50 pounds and occasionally up to 100 pounds. Clarity of vision at 20 inches or less and more than 20 inches, and ability to adjust focus. Three-dimensional vision, ability to judge distances and spatial relationships. Ability to identify colors and give and receive information through speaking and listening skills. Regular requirements to sit, use hands and fingers, handle objects, tools, or controls; and reach with hands and arms. Frequent need to stand and walk; occasional need to climb, balance, stoop, kneel, crouch, or bend. EOS BENEFITS: At EOS IT Solutions, we are committed to supporting the well-being and success of our team. Our comprehensive benefits package includes: Health, Vision, and Dental Insurance starting the 1st of the month after your start date. Meals, snacks, drinks, and desserts provided 10 Days of Paid Time Off (PTO) annually 12 Paid Holidays 6 Sick Days (available after 90 days of employment) 401(k) Retirement Plan with a $2,500 company match (available after 90 days of employment) The EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws. EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor. #NAMERHV Pay Range$80,000-$100,000 USD

Position is to manage day to day sales administrative accountabilities plus dedicated areas of expertise TECHNICAL SKILLS: . Provide dedicated administrative support in a professional, confidential and organized manner . Monitor email and phone calls; proactively respond to and/or coordinate issues when possible . Builds and maintains effective working relationships with internal departments and acts as liaison to identify and remedy issues . Maintain and update distribution and contact lists . Organize/maintain department files, both electronic and hard copy . Daily interaction with all Functional Teams . Maintain high level of integrity and professionalism in handling confidential material . Ability to work proficiently and calmly under pressure situations . Administer specific applications/time bound processes to include specific SME tasks (AP, CETS, CTS, ESC, ERT, FFP, Kronos/SAP Masterfiles, Respond & Recover) in an accurate and timely manner . Work on special projects as necessary LEADERSHIP BEHAVIORS: . Demonstrate tact, highest integrity, maturity, professionalism, and respect for others, both internally (Functional Teams) and externally. . Willingness to learn and take on projects . Ability to handle multiple changing priorities simultaneously ¡n sometimes challenging situations and keeping management involved as needed MEASURES: . Deliver Growth: Provide comprehensive support to team to enable delivery of plan and business priorities . Create Efficiency: Meet SMART objectives to drive business results . Drive Future Success: Support Management to provide them more time with front line . Drive Cultural Change: Support Community projects . Develop Others: Answer questions and deliver coaching & training . Develop Self: Gain understanding of Market/Location P&L Compensation and Benefits The expected salary range is $33,300-$46,400 Long term incentive equity may be awarded based on eligibility and performance. Paid time off subject to eligibility, including paid parental leave, vacation, sick, and bereavement. Benefits subject to elections and eligibility Other benefits, subject to elections and eligibility: Medical, Dental, Vision, Disability, Health, and Dependent Care Reimbursement Accounts, Employee Assistance Program (EAP), Insurance (Accident, Group Legal, Life), Defined Contribution Retirement Plan.

tldr; We build software for Airbnbs to rent themselves, with a state-of-the-art product and user experience. We have crafted an Applicant Handbook, which we highly recommend you check out, where you can find out more about the company, culture, how we recruit, what we do, and how we do it: ************************** We are bold, like risks, and take on big challenges together. Our customers love the product, provide valuable feedback, and trust us to rapidly help them with more of their problems. Feel free to join in one of our upcoming Townhalls on YouTube to experience it for yourself: ******************** Hospitable.com is a remote-only and fully distributed company. We hire based on timezones, not countries. The Product: Core & Connectivity Our Core platform is comprised of properties, calendar, messaging, metrics, operations, and guest experience. The Connectivity component is our integrations into major online travel agencies like Agoda, Airbnb, Booking.com, Google Travel, and VRBO. Our more than 18,000 customers rely on our core and connectivity product to manage $300M+ in monthly reservations. To help with maintaining and improving Hospitable's core platform and OTA connectivity, our remote-first, fully-distributed team is looking for a Core & Connectivity Product Engineer to maintain momentum and stability. "Working at Hospitable is both the most intense and the most rewarding professional experiences of my life. The momentum isn't for everyone, neither is the laser focus on shipping value, but the right person will flourish and grow here more so than just about anywhere else." - Nik, Principal Product Engineer. What you will be working on You will be diving deep into our foundational codebase, which glues together our entire product lines and partner connectivity, to develop new features, maintain existing features, and improve platform stability and partner connectivity. Your work will have a direct impact on thousands of customers' short-term rental operations. Know current OTA connections inside-out to get the maximum benefit out of partner APIs, improve downtime resilience, and increase edge-case coverage. Implement and maintain integrations with future connectivity partners. Add your voice to product shaping discussions, ship new core platform features 0→1, and iterate based on customer feedback. Work with Devon whose favourite fruit is Raspberry. Use your software engineering chops to build magical user experiences, which are both simple for customers to use and simple for other engineers to understand and maintain. Partner with product, sales, customer success, and other engineers to develop and ship features that solve the right problems. Work within our “majestic” monolithic codebase, sitting on a Kubernetes-powered infrastructure-as-code stack. Implement and use observability tooling to track and debug post-deployment. Seek out and remedy performance/resource issues and feature bugs that have the most impact on business operations and customer experience. Refactor core platform and connectivity code to make it easier to understand, maintain, and test. As an engineering team we are all in on Laravel and Angular. Our self-defined tech stack acronym is 🌴 PALM-B; PHP, Angular, Laravel, MySQL and Beanstalk. Requirements Hospitable.com is a remote-only and distributed company. For this position, your location is not a requirement. The ideal fit could work under European or American timezones. Don't tick all the boxes? Talk to us about why you're still an amazing fit. In the meantime, here's what we're paying attention to: 3+ years of software engineering experience, with a focus on backend technologies. Significant experience with Laravel, PHP 7+, MySQL, and testing pipelines in a deployed web application used by paying customers. We are all in on Laravel; this is non-negotiable. An eye for testable, maintainable, and intuitive code, but also... The mentality of “Code is a means, not an end,” avoids unnecessary abstraction. Your compass points toward customer and business value. The ability to think through non-obvious usage scenarios and explore ripple effects within complex systems. High degree of empathy both toward customers and teammates. Exceptional communication skills - especially written. We are a remote-first, fully distributed company. Most communication happens on Slack and Notion. Self-motivated and able to make decisions when surrounded by uncertainty. You don't require a support system to maintain momentum. Experience with queue/job-centric backends is a plus. Experience with building production systems where data ingestion from third-party APIs is critical to the business is a big plus. Benefits The company itself is also a product, one that we iterate on. We're always improving and creating an environment where we all love to work. A supportive and caring team environment, where you are trusted, not managed. The total budget for this role is between USD $121,005.00 - USD $152,053.00 depending on the cost of living in your location. We can hire talent internationally as contractors-or employees if you are based in the United States, the European Union, or Australia, taking into account payroll taxes to determine your gross compensation. For US employees, the gross compensation could be anywhere between $102,854.25 - $129,245.05. We want to offer options into the company equity through our $HOST token. 35 days off per year, encouraged (including self-serve public holidays) and parental leave. Mental-health and emotional support with therapists on call through Slack. Recognized on Inc.'s list of Best Workplaces for 2023

Vevo is the world's leading music video network, connecting an ever-growing global audience to high quality music video content for more than a decade. Founded by Universal Music Group and Sony Music Entertainment in 2009, Vevo offers fans worldwide a vast array of premium content to choose from, showcasing official music videos alongside a constantly developing lineup of live performances and innovative original programming. From top superstars to rising new talents, Vevo brings incomparable cross-promotional support to artists across the musical spectrum, at every stage of their careers. Vevo has consistently evolved over the past decade to lead within today's ever-changing media landscape, embracing partnerships with a number of leading distribution platforms to deliver extraordinary content within ad-supported environments. With more than 25B views across television, desktop and mobile devices each month, Vevo brings music videos to the world - when, where, and how fans want them. Vevo's Content Operations Team is responsible for maintaining the integrity of music content from Vevo's Original Content team as well as our label and content provider partners. As part of this dynamic group, reporting to the Vice President of Content Operations, you will help ensure the timely onboarding of music videos across Vevo's platforms, resolving any related issues quickly and efficiently. You will also collaborate closely with partners and internal teams to manage the logistics behind the delivery and launch of music videos.As a member of our team, you will: Work with content partners in providing technical direction for deliveries Provide ongoing support to essential partners regarding APIs, XML/DDEX, content delivery, and user onboarding Conduct testing of new features, bug fixes, and improvements to internally-developed platforms Create and update internal and external documentation Develop and present best practices to internal and external partners Identify, diagnose, triage, and remedy day-to-day issues Maintain attention to detail throughout every stage of content delivery and a video's lifecycle Take part in cross-functional collaboration by sharing operational expertise with Product, Engineering, Content & Programming, Marketing, Sales, Ad Operations, Finance, and BA/BD teams Requirements: Must be familiar with Digital Asset/Content Management Systems and YouTube CMS Must be familiar with JIRA, XML and REST APIs Music DSP experience is a plus Excellent verbal, written and Google Suite (Drive, Docs, Sheets) skills Experienced in fast-paced, fun, and detail-oriented environments This describes you: Enthusiastic problem solver with the ability to multitask and prioritize in a fast-paced, high-volume environment Detail-oriented, and organized Effective communicator who thrives in cross-departmental collaboration and working with external partners Proactively adapts to change with flexibility and an open mind Strong technical aptitude paired with a creative and curious mindset Excels both in team environments and when working autonomously Interested? Great! You might like to know: We're a fun, energetic, and tight knit team We really enjoy music and technology We have competitive compensation and benefits packages We have premier access to music content and new releases of original media content The pay range for this position is $85,000-$95,000 per year. Please note that this compensation information represents a good faith estimate for this specific role and is provided in accordance with the Salary Transparency Law. This is a full-time remote position aligned to Pacific Time Zone business hours. Vevo considers applicants for all positions without regard to race, color, creed, religion, national origin or ancestry, sex, age, disability, genetic information, veteran status, or any other legally protected status under local, state, or federal law.

Who We Are: Headquartered in Washington, DC, Versar Global Solutions provides full mission lifecycle solutions for challenges faced by our government and commercial Customers in the natural, built, and digital environments. With nearly 2,000 team members around the world, and a rich legacy spanning more than 70 years, Versar Global Solutions delivers a broad array of planning, analysis and risk management solutions, project and program management, operations and maintenance services, and information technology applications for environmental management and remediation projects, mission critical facilities and installations, and in support of readiness and contingency operations. Who You Are: Versar Global Solutions is seeking a Senior Security Engineer (Compliance) to support the Department of Homeland Security's Enterprise Engineering Division (EED) within the Office of the Chief Information Officer (OCIO). This candidate will be a member of a high functioning team supporting cybersecurity countermeasures to strengthen DHS enterprise and HQ networks, to include the overseeing and providing strategic and tactical direction with security compliance. This candidate will work directly with team of network and security engineers, data center specialists, ISSOs, industry vendors, and DHS stakeholder groups that includes 20+ DHS Components. What You'll Do: This effort is responsible for providing support for the following Homeland Security Enterprise Network (HSEN) services along with Security Engineering Compliance to include: Design and development of cyber security technology along with integration of new architectural features into existing infrastructures while maintaining the integrity and security of enterprise-wide cyber systems and networks. Responsibility for DHS Security ATO and RMF compliance support ensuring systems are documented, security control implementation/documentation, self-inspection (STIG/vulnerability/compliance) auditing and issue remediation. Strong working relationship with ISSOs and technical teams to ensure NIST Compliance and RMF ATO Security Authorization. Additional Duties / Responsibilities Provide DHS Security Authorization Support Assist and support the SOC Security Authorization Process following National Institute of Standards and Technology (NIST) Special Publication (SP) 800-53 including, but not limited to, the following elements: Security Plan Security Risk Assessment Security Controls Assessment Continuity of Operations Plan (COOP) Development of POA&Ms Provide assistance and support to the SOC System ISSO, to document that documents and maintains the SOC Security Authorization documentation in the Information Assurance Compliance System (IACS), conducts NIST SP 800-53A, Guide for Assessing the Security Controls in Federal Information Systems assessment, and tracks NOSC Cyber (SOC) POA&Ms. Develop and document a comprehensive COOP which ensures that the Contractor maintains Maintain appropriate NOSC Cyber infrastructure backups, and documents priorities and procedures for re-instantiating critical functions in the event of a failure. Test the DHS NOSC Cyber COOP capabilities in conjunction with internal test procedures and the DHS Information Technology Disaster Recovery Plan. Provide support to Government management by establishing POA&Ms and process for tracking the correction of internal self-assessment and external audit findings relating to security authorization of NOSC operations and activities. What You'll Bring: BS degree in Information Systems, Computer Engineering, Computer Science, or Cyber Security, or equivalent experience. At least six (6) years of professional experience in an IT Services environment, providing technical support with emphasis on security compliance for federal networks. Prior experience with NIST FIPS Standards, Contingency Plans, Network Infrastructures, Security Impact Analysis, Privacy Impact security Assessments & Analyses, Standard Operating Procedures. U.S. Federal government consulting experience preferred. Must be resourceful in learning a very complex and dynamically changing network Must be able to work independently in fast paced, dynamic environment. Past experience within the Department of Homeland Security or other government agency is preferred. U.S. citizenship required and eligibility for a DHS EoD is required to be considered for this position. Must be proficient in English, both written and verbal, to ensure effective communication and collaboration. Successful results of preemployment screenings, including federal background check, MVR, and drug screen. Comply with company drug and alcohol policy. Certifications Desired Security Certifications: CISSP, CCSP, CISM, GSLC, CISA, CASP, or equivalent. Software/Hardware Desired IBM AppScan, HP WebInspect, Nexpose, Splunk, Nessus, HP Fortify, McAfee SECURE, McAfee Virus Scan, Enterprise, ArcSight Sourcefire, Nagios, Saint, SolarWinds, Remedy, Primavera, Xacta, CSAM. Location Requirements The position will primarily work remote; however, preference will be given to those who reside locally to the MD/DC/VA areas. Compensation Expected Salary: $110,000 - $140,000 per year Versar Global Solutions is providing the compensation range and general description of other compensation and benefits that the Company in good faith believes it might pay and/or offer for this position based on the successful applicant's education, experience, knowledge, skills, and abilities in addition to internal equity and geographic location. The Company reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant's status protected by local, state, or federal law. EEO Commitment Versar Global Solutions is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. Versar Global Solutions complies with applicable state and local laws governing non-discrimination in employment in every location in which the company operates. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Versar Global Solutions expressly prohibits any form of unlawful employee harassment based on race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity, marital status, amnesty, or status as a covered veteran. Improper interference with the ability of Versar Global Solutions employees to perform their job duties is not tolerated. #LI-FH1

Join the People Helping People Velera is the nation's premier payments credit union service organization (CUSO) and an integrated fintech solutions provider. The company serves more than 4,000 financial institutions throughout North America, operating with velocity to help our clients keep pace with the rapid momentum of change and fuel growth in the new era of financial services. Our purpose: We accelerate partners' success through innovative financial technology solutions and inspired service. The Opportunity: We are seeking a talented Client Growth Executive I. Under minimal supervision, this position represents, supports, and develops relationships between Velera and executive management at assigned credit unions for all aspects of Velera at an enterprise level. Incumbent will use knowledge of Velera's credit, debit, Contact Center Services & Solutions, Bill Pay, and all other lines of business in a consultative approach to manage client portfolios, and provide a comprehensive level of program consulting, strategic planning, program analysis and development, along with the sale and coordination of Velera 's products and services to increase the perception of Velera as a trusted partner and advisor. Responsibilities will be executed primarily via telephone, email and webinar interactions. However, some travel responsibilities may periodically be needed. Incumbent will develop, maintain, and execute sales strategies supporting assigned credit unions, mitigate and remedy any service or support issues, and will refer Velera products and services to the National Sales team. Incumbent will also develop and execute customized account plans to increase sales volume and market share within assigned credit unions. Incumbent will foster in-depth and productive relationships at all levels with client and Velera departments, and will promote use of Velera products and services, with the goal to position business to shape and capitalize on emerging consumer and market needs. Incumbent will review and act upon all opportunities for renewed business in an effort to retain revenues. Day in the Life: Periodically meet with client senior executives to evaluate strategic opportunities, primarily via telephone, to extend partnership and portfolio performance, demonstrating appropriate sense of urgency; continually monitor and communicate value of Velera products/solutions, and demonstrate the value of Velera partnership with assigned credit unions. Prepare and deliver accurate and timely annual Card Program Analysis to review the client's growth and profitability. Maintain a close working relationship with Member Services and serve as the client liaison to mitigate and remedy any service issues that may impact the overall client relationship with Velera. Act, in conjunction with the assigned implementation or member services representative, as a liaison for product implementations, program start-ups, and other major projects as necessary. Identify strategic opportunities while utilizing consultative sales approach that ensures client business objectives are met and performance metrics of payment portfolios are maximized. Develop and execute strategies and account plans that increase client sales volume and market share and achieve/exceed defined product and corporate objectives; consult and advise clients on how to maximize return on assets and revenue to Velera. Deliver consultative support to identify and solve multifaceted business issues across credit union's enterprise business as related to Velera products/services. Prepare proposals, negotiate contractual relationships with client, and propose and negotiate new and renewal term agreements; prepare and deliver accurate and timely proposals, pricing comparisons, pro formas and program analysis. Meet or exceed established revenue goals from the sale of new products and services. Develop sales and service goals, objectives and revenue forecasts related to assigned accounts with full accountability for results. Consult with assigned clients in creation, launch, and tracking of marketing campaigns focused on account acquisition and portfolio growth; in conjunction with each assigned client, prepare and manage running eighteen-month marketing calendar. Develop, solidify and maintain strong account relationships that result in excellent client satisfaction scores as reflected in periodic surveys; act as primary management point of contact for credit union for strategic initiatives and escalated issue resolution; support credit union's designated executive sponsor. Prepare and deliver effective and influential presentations at Velera sponsored events, credit union staff and Board of Directors, advisory groups, and other functions, as needed. Continually update the Velera Client Relationship Management (Salesforce) profile with communications, plans, opportunities and tasks related to maintaining and fostering the client relationship. Effectively manage product renewal opportunities to secure renewed relationships with clients. Actively review client landscape and recommend, develop, and implement new and creative approaches to growing Velera business; proactively manage, prioritize and engage sales leads. Maintain current knowledge of payment industry trends and innovation, and Velera products and solutions; maintain current knowledge of card, ecommerce, payments, and credit union industry related to Visa, MasterCard, FDR, Velera , and competitors. Collaborate with product team regarding new product development for credit union and consumer opportunities; coordinate interdivisional and interdepartmental communications related to serving clients with new and existing products/solutions. Must interact positively and professionally in all interactions with Velera staff, clients, and business constituents. Continuously review landscape and recommend, develop, and implement new and creative approaches to growing Velera business. Keep abreast of, and communicate with the client regarding legislative, regulatory, and procedural issues. Ensure information is current and entered into Velera client database in timely fashion. Perform other duties as assigned. Qualifications: Bachelor's degree in related field or equivalent combination of education and experience required. Minimum four (4) years marketing, business development, consulting, sales or relationship management experience required. Minimum four (4) years of B2B / B2BC experience required. Financial Services or Consulting experience preferred. About Velera At Velera we are committed to fostering a workplace where every employee feels valued, respected, and connected. We understand, attract and engage a diverse workforce where every employee can live up to their full potential; ensuring that our employee base reflects the consumers we serve. The result of this effort is an inclusive environment where diverse talent thrives. We strive to foster a safe and inclusive work environment for people to bring their authentic selves in order to build a better community within our company and with our partners. Learn more about our commitment to Diversity, Equity, and Inclusion HERE! Pay Equity $60,500.00 - $77,100.00 Actual Pay will be adjusted based on experience and other job-related factors permitted by law. Great Work/Life Benefits! Competitive wages Medical with telemedicine Dental and Vision Basic and Optional Life Insurance Paid Time Off (PTO) Maternity, Parental, Family Care Community Volunteer Time Off 12 Paid Holidays Company Paid Disability Insurance 401k (with employer match) Health Savings Accounts (HSA) with company provided contributions Flexible Spending Accounts (FSA) Supplemental Insurance Mental Health and Well-being: Employee Assistance Program (EAP) Tuition Reimbursement Wellness program Benefits are subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions Velera is an Equal Opportunity Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state or local law. Velera is an Equal Opportunity Employer that complies with the laws and regulations set forth in the following "EEO is the Law" Poster . Velera will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the legal duty to furnish information. Velera is an E-Verify Employer. Review the E-Verify Poster here . For information regarding your Right To Work, please click here . This role is currently not eligible for sponsorship. As an ongoing commitment to reasonably accommodate individuals with disabilities please contact a recruiter at ********************* for assistance.

Compensatory Services Provider Student Support Services This is not a State of Michigan position; it is a Michigan School for the Deaf contracted position. Description: In absence of a related services provider at MSD, the compensatory services provider is responsible for providing make-up services, that aim to provide students the services they should have received in the first place. The purpose of compensatory education is to remedy a public agency's failure or inability, to provide a child with a disability with "appropriate services" during the time the child is (or was) entitled to a free appropriate public education (FAPE). Basic Function: The compensatory services provider will: Provide make-up related services in accordance with a student's IEP and the compensatory education plan. Work with parents to determine a schedule for providing compensatory services Document the provision of compensatory services Collaborate with the MSD supervisor to: identify the students who require compensatory services review the compensatory services plans for each student ensure all services are provided and determine the need for compensatory services plans to be closed out when completed and parents notified. QUALIFICATIONS: Possession of a Master's Degree in Communication Sciences and Disorders. DESIRED QUALIFICATIONS: Strong interpersonal, written, and communication skills Embrace a team-based collaborative approach focused on building the capacity and knowledge of all stakeholders Knowledgeable of special education laws, including but not limited to the Individuals with Disabilities Education Act (IDEA) WORK ENVIRONMENT: Michigan School for the Deaf is a bilingual, bicultural school operated by the Michigan Department of Education. All students enrolled are Deaf and hard of hearing. The primary mode of communication is American sign language with written communication in English. Work is performed remotely with continuous contact with youth and other staff. Michigan School for the Deaf website: ********************************************************** How to apply: ********************************************************** Telephone: ************ Fax#: ************ APPLICATIONS WILL BE RECEIVED UNTIL POSITION IS FILLED. The Michigan School for the Deaf will not hire and employ individuals who have been convicted of a “listed offense” pursuant to the School Safety Legislation Acts (Public Acts 129, 130, 131, and 138 of 2005). The “listed offenses” are defined in the Sex Offenders Registration Act (Section 2 of Public Act 295 of 1994).

The expert is responsible for executing daily reconciliation/trade/transfer activities for Alternate Investments. The essential deliverables feature but are not limited to refining trade buy and sell purchases in customer profiles and identifying/ resolving rests determined in between TD Ameritrade as well as the fund providers or transfer representatives. This function additionally has responsibility for handling of Business Action Occasions, settling/reconciling transactions task, and processing/reconciling reward activity. The specialist might also be counted on to carry out investigation of complex/escalated issues, carry out testing/validation of new innovation augmentations as well as supplier modifications. The Professional finishes projects in Investing, Dividends, Transfers, Reconciliation, as well as Company Actions that straight influence the Client/Advisor profile. An expert's failure to translate or even process client transactions in an ideal fashion may cause account weakening, customer discontentment, and/or liability for TDA. This function engages primarily along with Retail and also Institutional Service Teams via email, phone, Slack, Overview, and Salesforce. The job directly engages along with and represents TD Ameritrade Cleaning in our day to day connections with fund companies, move brokers, opposite organizations, as well as other outside service companions. Obligations Review · Review of membership agreements or even transactions asks for · Client/Advisor degree exceptions · Regulatory responsibilities (Instances: 2340 and also 15C3-3) · Getting Back Together of Field, Reward, as well as Transfer Damages · Settlement all over BOS and Fund Firms · Assessment and also analysis of proper tax code and corrections of tax obligation coding Complication Solving · Internal/External device augmentations or problems · Source of ruptures in between TDA, the Fund, etc · Offering process or innovation remedy choices to Monitoring · Remediating transactions concerns along with the Fund or even Converse Company Customer or even Business Companion Solution · Answering organization partner inquiries concerning Fund details requirements/eligibility · Giving follow up on Substitute Assets moves to expedite the client request or remediate not neat concerns · Timely and exact finalization of client investing and reward asks for Equal Opportunity Company Minorities/Women/Veterans/ Handicapped. The Provider will certainly think about for work qualified candidates with arrest as well as conviction documents.

TOP JOB RESPONSIBILITIES: Answers phone calls and utilizes knowledge of credit union products, data systems, and web-based applications to provide information, answer questions, and assist with requests and concerns for both member and non-member callers. Completes required member verification, reviews accounts, relay company and credit union policy/procedures, and communicates with management or other teams/departments as needed to remedy member service issues in a remote environment. Specializes in either digital, cards, or loans-related queue and processes related transactions. Other responsibilities and opportunities: Corresponds with other departments and management through email for additional requests or research. Additional job-related projects and duties as assigned by management. QUALIFICATIONS & SKILLS: 6 months of experience in customer service is preferred. Excellent written and verbal communication. Thrives in a fast-paced customer service environment. Must be highly organized and detail oriented. Ability to work independently and prioritize work effectively. Ability to navigate and utilize multiple platforms/computer software simultaneously. Experience in a remote work environment with dual monitors is a plus. Works well in a structured and procedure driven position. Working Place: Alabama Shores, Alabama, United States Company : Sept 26 (S3CUSO) Virtual Fair

The System Engineer position is responsible for client task management, project implementation and reactive/proactive support. Accountable to apply deep technical skills, ensuring successful rollout of client projects involving development and analysis of the environment. Also assists in day to day escalations of high level technical issues and client visits for consultation and support. The Systems Engineer will need to be able to create connections with clients in person and via phone as well as provide mentoring, training and documentation to be consumed by team members. Duties and Essential Job Functions: • Participate in successful completion of project work including analysis, design, deployment, documentation and testing of client IT infrastructure operations. • Document, test, and modify current deployments to enhance efficiency and reliability. • Diagnose and remedy network, hosted and system issues for clients. • Implement network infrastructure and security policies that promote clients' objectives and disaster recovery. • Design, support, implementation and migrations of advanced applications such as Microsoft SQL server, Microsoft Remote Desktop Services, on-premise Microsoft Exchange, Office 365 and more. • Design, document, implement and support layer 2 & 3 switches, routers, firewalls and wireless network infrastructures. • Conduct P2V and V2V migrations on Hyper-V and VMware infrastructure. • Act as technical escalation point for Support Specialists. • Knowledge of layer 2 & 3 network protocols, VPNs, NAT and firewall configurations required. • Support the sales team as a sales engineer scoping projects and providing labor hour estimates needed to successfully implement solutions that solves client's problems or otherwise meets the needs of their requests • Ability to speak to both technical and non-technical people on technology matters to translate business needs to technical solutions. • Perform quality assurance activities to ensure standardization of best practices. • Provide on-the-job training (via shadowing) to Support Specialists and other junior staff. • Ability to work beyond normal hours for the on-call rotation and planned service after hours by client request. • Keep up to date on new technologies and show progress through appropriate high-level certifications approved by the manager. • Develop and maintain client relationships. • Experience with Microsoft Windows Server 2008/2012/2016/2019, Microsoft Exchange 2010/2013/2016/2019, Juniper, Cisco, Meraki, SonicWall, VMware and Hyper-V highly desired. Embodies Mytek's core values: • DYNAMIC SERVICE We understand each client is unique, we will adapt to meet your priorities based on our relationship and not just a contract. • ENGINEERING INTEGRITY We build trusting two-way relationships with our clients and deliver on what we say. • CROWD-SOURCE LOYALTY The entire Mytek team is dedicated to working together for our clients; every Butler is empowered to anticipate and exceed your needs in order to create and cultivate loyalty. • HYPERLINK TO ACHIEVEMENT Mytek links technology solutions to turn your business dreams into reality. • SOLID STATE ACCOUNTABILITY At Mytek we assume ownership of delivering your technology solutions through unwavering service and execution. • OPEN SOURCE COMPASSION Regardless of who you interact with at Mytek, you will experience our compassion. We are genuine and truly care about our clients and each other. • GATEWAY TO FUN When someone connects with Mytek, they connect with a person, not just a script. You receive client experience with a personality. Minimum Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience: Bachelor's degree in Technology or related field preferred but not required; 5+ years of technology engineering experience required. Recent and current relevant technical certifications. Prior experience with a managed service provider preferred. Experience with SLA adherence and ticket management systems with Connectwise experience preferred but not required, Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit, talk hear, bend and reach. Specific vision abilities include a normal, corrective vision range; ability to see color and to distinguish letters, numbers and symbols. Must be able to lift up to 40 pounds to carry, and reposition all parts of user workstations, network appliances, and printers. Office environment. Consecutive hours spent at a time sitting in front of computer monitor and using keyboard and mouse are required. NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

The Role This role requires 60-75% Travel. The Manager, Edibles Implementation will be directly responsible for scaling and deploying processes for cannabis infused edible products. This position will work with our Product Development team to determine scaled procedures for newly validated innovations. Once the scaled process is validated, the Edibles Implementation team is responsible for scaling the process up in our various Manufacturing facilities. Responsibilities associated with the technical role include supporting the Product Development team, supporting sites for new product validation runs, troubleshooting processing issues, escalating issues, documenting process deviations, supporting sites to quickly remedy production issues while providing best practices guidance. Green Thumb is growing fast, and as our Manager, Edibles Implementation, you will be tasked with supporting the evolving demands of our fast-paced business. You must have constant curiosity, a strong capability to train others, passion for our products and maintain a team first mentality. Responsibilities Technical Expertise: Extensive knowledge on edibles manufacturing processes, chemistry, and processing equipment. Stay up to date with the latest advancements in food processing technologies and best practices. Provide expert guidance to our manufacturing sites on food processing methods, equipment, and techniques to optimize production processes. Address and resolve technical issues, equipment malfunctions, and unexpected challenges in edibles processing. Process Improvement: Continuously assess and improve processing methods and operations for efficiency improvements, cost-effectiveness, and product quality. Recommend and implement process enhancements or automation where applicable. Instill optimized processes at manufacturing sites and challenge the status quo. Execute small batch experimentation to support all levels of formulation, scalability, automation, and national processing deviations. Training and Education: Provide training and guidance to production team on new product SOP's, best practices, safety protocols, and equipment operation. Create and deliver educational materials and refresher workshops as needed. Develop and transfer all pertinent documentation for a vertical, reliable and sustainable technical transfer for any new process. Team Management and Development Recruit, mentor, and manage other professionals responsible for supporting our production sites. Foster a collaborative and innovative work environment, encouraging cross-functional collaboration with other departments, including operations, quality assurance, and supply chain, to bring new products to market successfully. Set clear performance expectations, conduct regular performance reviews, and provide constructive feedback to ensure constant growth of our GTI team members. Documentation and Reporting: Maintain accurate records of production processes, quality control, and necessary safety measures/PPE required. Assist with the development of batch production records templates, SOP's, work aids and site readiness documents for a successful product launch. Prepare reports for management and regulatory authorities as required. Support product specification development and reviews as needed to maintain speed to market for new products. Food Safety, Quality and Compliance: Work with corporate quality team to ensure food processing operations meet all relevant regulatory and safety standards, such as FDA, USDA, and local health department guidelines. Develop and implement quality control protocols to maintain consistent product quality and safety. Identify and address any quality-related issues promptly and escalate to leadership with action plan. Aid compliance and accuracy involving product tracking, product security, and product creation. Safety & Compliance Be aware of hazards in the workspace. Retain and understand department specific training. Report safety incidents/ concerns and comply with follow-up actions. Be compliant with area safety requirements, state regulations and PPE requirements. Follow GMP, biosecurity, sanitation or other quality and compliance requirements. Perform record keeping accurately and completely as directed by a lead or supervisor. Maintain and calibrate tools, equipment and machinery as directed by a lead or supervisor. Report and escalate safety & quality concerns. Working Conditions While performing the duties of this job, the employee is regularly required to perform reaching, grasping, bending, stooping, talking, hearing, seeing and repetitive motions. Must be able to repetitively climb ladders and/or stairs and work from elevated platforms. Must be able to sit and/or stand for extended periods of time while maintaining focus. Must be able to lift, carry, and balance up to 50 pounds (and up to 100 pounds with assistance) AND must be able to do so with extreme care and caution when working with product. Must be able to work in an environment that is 85+ degrees and 70% humidity for extended periods. Ability to work in a fast-paced, changing, and challenging environment. Work involves daily exposure to allergens (such as cannabis, tree nuts, and coconut oil). Qualifications Associate or bachelor's degree preferred in related STEM discipline such as chemistry, biology or physics. Extensive hands-on experience in food processing, preferably in various product categories. In-depth knowledge of food safety regulations and industry standards. The ability to travel 50-75% of the time and many times with short notice. Strong analytical and problem-solving skills. Excellent communication and interpersonal skills. Ability to work effectively in cross-functional teams. Strong organizational and project management skills. Ability to plan, design experiments, and problem solve. Effective time-management skills and ability to multi-task Capability of troubleshooting, fixing, and services a wide range of equipment and software without assistance. Excellent verbal and written communication skills with coworkers and management. Understanding & adhering to applicable federal, state and local laws and regulations as they pertain to the industry, safety regulations, local municipal codes and organizational rules, regulations, directives and standard operating procedures. Additional Requirements Must pass any and all required background checks Must be and remain compliant with all legal or company regulations for working in the industry Must possess valid driver's license Must be a minimum of 21 years of age Must be approved by state badging agency to work in cannabis industry The pay range is competitive and based on experience, qualifications, and/or location of the role. Positions may be eligible for a discretionary annual incentive program driven by organization and individual performance. Green Thumb Pay Range$110,000-$140,000 USD

This role requires deep expertise in Adobe Experience Cloud products, hands-on experience with real-time customer journey orchestration, and strong proficiency in API-based integrations. You will be accountable for the management, configuration and refinements of Adobe Journey (AJO) and Adobe Campaign (ACC). This is a hybrid position where you must be able to go into the office 3 days a week in Plainsboro, New Jersey. Successful candidates for this role display the following: AI/Innovative - you have an innovative mindset with experienced in AI and agent development Value-Driven Approach - you have successfully delivered value to your client or company, and you are able to effectively communicate what was the problem, solution, alternative paths and remedy Technical Solution Design - you must champion best practices when designing and presenting solutions, alternatives and rationale Critical Thinking - you must be able to assess requirements and develop solutions that meet or exceed those needs while factoring for any relevant technical debt Solutioning & Storytelling - you arrive with an opinion, refer to your experience and tell a compelling story adjusting to your audience Proactiveness - you are a self-starter, you identify a need/gap and fill it, while you also know when to seek coaching and support. Attention to Detail - you pay attention to details, are thorough and elaborate. You take ownership of your work and can contribute to the completion of thorough and polished deliverables. Curiosity - you are sincerely interested in marketing and technology. You are a student of successful strategies and an observer of new tactics or emerging technologies. Adaptability - you can adjust to the changing needs of a client/project and their varying priorities. Key Responsibilities Lead technical demonstrations and requirements gathering Design scalable, reusable journey components and logic frameworks aligned with business needs Develop high-level journey blueprints supporting personalization and multichannel orchestration Oversee journey logic validation and support AJO builders across agile pods Create technical architecture documents, data flow diagrams, and integration blueprints Plan audience segmentation and data strategies Define and optimize data import/export processes and ETL workflows Evaluate and enhance Adobe I/O events and webhooks for real-time data flows Architect multi-channel customer journeys (email, SMS, push, web, mobile) with real-time triggers Implement AI-powered send-time optimization and content recommendations Promote consistency and enable experimentation across teams Collaborate with data science and personalization teams to embed next-best-action logic Monitor engagement data and recommend design optimizations Provide reusable templates, frameworks, and documentation to accelerate team enablement Develop real-time and batch data integration patterns within AEP Qualifications Bachelor's degree in Experience Design, Marketing, Information Systems, or equivalent experience Adobe certifications (AJO, RT CDP, CJA) or related MarTech credentials 5+ years in experience architecture, customer journey design, or marketing technology Hands-on experience with MarTech platform migrations or enablement Background in regulated industries (e.g., healthcare, insurance) Proficiency in Agile environments and collaboration across multidisciplinary teams Deep understanding of AJO, Real-Time CDP, and decisioning platforms Familiarity with multichannel personalization, compliance (HIPAA, TCPA), and consent frameworks At dentsu, we believe great work happens when we're connected. Our way of working combines flexibility with in-person collaboration to spark ideas and strengthen our teams. Employees who live within a commutable distance of one of our hub offices, currently located in Chicago, metro Detroit, Los Angeles, and New York City, are required and expected to work from the office three days per week (two days per week for employees based in Los Angeles). Dentsu may designate other Hub offices at any time. Those who live outside a commutable range may be designated as remote, depending on the role and business needs. Regardless of your work location, we expect our employees to be flexible to meet the needs of our Company and clients, which may include attendance in an office. The annual salary range for this position is $78,000 - $126,500. Placement within the salary range is based on a variety of factors, including relevant experience, knowledge, skills, and other factors permitted by law. Benefits available with this position include: Medical, vision, and dental insurance, Life insurance, Short-term and long-term disability insurance, 401k, Flexible paid time off, At least 15 paid holidays per year, Paid sick and safe leave, and Paid parental leave. Dentsu also complies with applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, in accordance with its plans and policies. For further details regarding Dentsu benefits, please visit *************************** #LI-hybrid #LI-JH2 Location: USA - Remote - New Jersey Brand: Merkle Time Type: Full time Contract Type: Permanent Dentsu is committed to providing equal employment opportunities to all applicants and employees. We do this without regard to race, color, national origin, sex , sexual orientation, gender identity, age, pregnancy, childbirth or related medical conditions, ancestry, physical or mental disability, marital status, political affiliation, religious practices and observances, citizenship status, genetic information, veteran status, or any other basis protected under applicable federal, state, or local law. Dentsu is committed to providing reasonable accommodation to, among others, individuals with disabilities and disabled veterans. If you need an accommodation because of a disability to search and apply for a career opportunity with us, please send an e-mail to ApplicantAccommodations@dentsu.com by clicking on the link to let us know the nature of your accommodation request and your contact information. We are here to support you.

Welcome! We're excited you're considering an opportunity with us! To apply to this position and be considered, click the Apply button located above this message and complete the application in full. Below, you'll find other important information about this position. The Manager, Operational Analytics will collaborate closely with the Director, Operational Analytics, as well as other colleagues, across product, operations, medical management, and provider contracting to support and implement high-quality, data-driven decisions. The ideal candidate will be the subject matter expert for both Commercial and Government Programs data and analytics. They will ensure data accuracy and consistent reporting by designing, creating optimal processes and procedures for analytics employees to follow. They will use advanced data modeling, predictive modeling, and analytical techniques to interpret key findings from company data and leverage these insights that will help us design, build, and manage our health plan. MINIMUM QUALIFICATIONS: EDUCATION, CERTIFICATION, AND/OR LICENSURE: 1. Bachelor's Degree in Business Administration, Finance, Mathematics, Computer Science, Statistics, Information Systems, or a related field. EXPERIENCE: 1. Six (6) years of experience monitoring, managing, manipulating, and drawing insights from data in a managed care company. 2. Three (3) years of experience working with claims data to evaluate reimbursement changes, payment discrepancies, medical expense opportunities, quality outcomes and risk. 3. Foundational understanding of health plan economics and financial drivers. PREFERRED QUALIFICATIONS: EDUCATION, CERTIFICATION, AND/OR LICENSURE: 1. Master's Degree in Business Administration, Computer Science, Statistics, Information Systems, or a related field. 2. Experience working in an analytic capacity collaboratively with Medical Economics, Risk Adjustment, Quality, Actuarial or Finance functions within an insurer focused in Government/Commercial products. 3. Experience with Medicare and/or Medicaid Regulatory Reporting. 4. Foundational understanding of prescription drug programs. CORE DUTIES AND RESPONSIBILITIES: The statements described here are intended to describe the general nature of work being performed by people assigned to this position. They are not intended to be constructed as an all-inclusive list of all responsibilities and duties. Other duties may be assigned. 1. Assist with development of the monthly data loads for our various analytics vendors, such as HEDIS and risk adjustment, in-home assessments, lab kit and payment integrity vendors. 2. Acts as subject matter expert who maintains up-to-date knowledge and interpretation of applicable regulations, CMS guidelines and requirements, and Medicare models. 3. Establish and lead the data collection operation and process plans for the HEDIS and Risk Adjustment analytics tool. Work with the HEDIS and Risk Adjustment analytics vendor to ensure data we send to vendor aligns with requirements. Knowledge of the data needed to close gaps in care is essential. 4. Lead the analyst team assisting with the Stars Program strategy, objectives, and initiatives through the creation of reports and/or analysis 5. Assist with the data aspects of a HEDIS program audit. Collaborate with the HEDIS Program Manager to answer any questions posed by the Plan's NCQA-certified HEDIS auditor. 6. Assist with implementation of electronic record retrieval integration, including developing and maintaining relationship with electronic record retrieval vendor. 7. Identify data that could potentially help the Quality Department impact HEDIS rates. 8. Possess knowledge of Medicare Part C and D regulatory reporting to include, but not limited to, Supplemental Benefit Utilization and Cost, Organization Determinations/Reconsiderations, Grievances, Enrollment/Disenrollment, and Payments to Providers. 9. Support the submission of the Prescription Drug Data Collection (RxDC) Reporting suite of regulatory reports for employer-sponsored group health plans. 10. Knowledge of regulatory reporting includes inbound/outbound CMS data requirements, data specifications, laws and regulations, and any changes to current or future regulations. Produce regulatory reports on a quarterly cadence. 11. Create data files for other vendors such as our in-home assessments, lab kits, and payment integrity vendors. 12. Proactively work to identify and remedy any data integrity issues that may impact the accuracy of HEDIS and Risk Adjustment analytics. Keep the team informed of any impact this could have on HEDIS and Risk Adjustment analytics output. 13. Support the regulatory reporting strategy, objectives, and initiatives through the creation of reports and/or analysis to drive efficiency for the Plan. 14. Work with business leader(s) to develop and execute regulatory reporting roadmap that defines the path to operationalize specific actions which are repeatable, measurable, and cost-effective. 15. Work cross functionally with the actuarial team to support repricing analysis, and underwriting. 16. Support analysis of product performance, including but not limited to drivers of trend and assist in the development of reporting packages. 17. Support the Business Intelligence Engineers in the development of reports and dashboards to give business units visibility into the data they need to make business decisions. 18. Build, develop and maintain data models, reporting systems and performance metrics to support key business decisions. 19. Design and build technical processes in conjunction with IT for data migration across applications. 20. Anticipates future demands of initiatives related to people, process and technology and works with leadership to design and implement solutions to these needs 21. Provide subject matter expertise, support, and training, as needed, for business units responsible for daily operations. Ability to work collaboratively across many teams, prioritize demands from those teams, synthesize information received, and generate meaningful conclusions. 22. Work closely with Quality, Risk Adjustment, Analytics, Finance, Actuarial, Provider Networking/Relations, and other teams within the company to execute on business objectives. 23. Support the development, integration, and maintenance of regulatory reporting initiatives. Ensure efficiency in creating regulatory reports on specified cadence. 24. Ensure compliance with all applicable regulatory requirements, guidelines, and contractual obligations set forth by CMS. 25. Prepare and submit regulatory reports to Compliance Department for submission to CMS by date specified in CMS regulations. 26. Performs other duties as assigned. PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. Working on a computer. WORKING ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. Remote. 2. Standard Office Environment. SKILLS AND ABILITIES: 1. Strong programming skills with query languages such as SQL and the ability to perform effective querying from multiple tables and databases. 2. Experience with querying tools such as SAS, Microsoft SQL Server Management Studio, and Power BI. 3. Experience with data visualization tools such as Tableau. 4. Experience working with Oracle, Teradata, Hadoop, etc. 5. Strong problem solving and quantitative abilities. 6. Excellent communication and collaboration skills. 7. Attention to detail. 8. Working knowledge of claims, utilization management, member, and/or provider data. 9. Strategic thinking. 10. Effective time management and organizational skills. 11. Work independently as well as in a team environment. 12. Proficient computer skills, including experience with Microsoft Office Suite such as Excel functionality (pivot tables, vlookups, macros, etc.) 13. Familiarity with HEDIS, CAHPS, PQA/Pharmacy, HOS, and CMS Display measures and/or other health care quality metrics. Additional Job Description: Scheduled Weekly Hours: 40 Shift: Exempt/Non-Exempt: United States of America (Exempt) Company: PHH Peak Health Holdings Cost Center: 2903 PHH Operational and Provider Analytics

Exeter is looking for qualified individuals to fill both Mid-level and Senior-level System Administrator positions responsible for overseeing Intelligence operations for all Wing and subordinate unit SCIFs on Nellis AFB, Las Vegas NV. Candidates will be responsible for all Unit-wide Command, Control, Communications, Computers, and Intelligence (C4I) and perform JWICS specific touch maintenance to install and maintain computers, servers, and all related software and hardware. Each candidate shall develop, integrate, and maintain hardware and software for existing, emerging, and conceptual DoD multi-discipline ISR, cyberspace, targeting, PED, and computing technologies into the AF ISR Enterprise. This shall include, but is not limited to, UNIX and Microsoft Windows system administration; secure voice, data, and FMV network technologies; web development; and multi-faceted hardware integration and sustainment inclusive of development, integration, diagnosis, and periodic repair on computer and communication network technologies. The contractors shall develop architectures and domain-specific integration frameworks for battlefield awareness, including the relationships between intelligence process, C2, and logistics; provide computer system administration and network management; and assign Information Assurance Officers (IAOs) responsible for the application of new and emerging information security concepts, principles, trends, technologies, and practices. Ensure security patching is completed and locally downloaded, and also push JAVA, NOTAMS, and TCNO patches the AF Enterprise is unable to perform remotely. Work directly with users at Nellis AFB and liaise daily with the ESD and ESC AF to help resolve user and network related issues as well as maintain the integrity of the network domain. Perform investigative administration operations in support of the Cyber Security Operations Center for malware, spyware, Trojans, or unauthorized software that gets detected on any device on the domain. Responsibilities include: Mid/Senior-level experience in a full range of IT security principles, including: a. Concepts, practices, products and services (including system software, database software and immediate access storage technology) b. Disseminating IT security tools and procedures c. IT security certification and accreditation requirements d. Be familiar with and use Active Directory tools to manage accounts e. Be familiar with imaging computers and upgrading operating systems f. Be familiar with using scanning tools to scan and subsequently patch devices g. Be familiar with trouble ticketing tools such as Remedy h. Be able to remotely log in to computers as needed for maintenance i. Be able to add and remove computers to domains j. Be able to assign and remove security controls to user accounts k. Be able to perform all Security Plus (Security+) type functions l. Be able to work independently and/or with a team m. Be familiar with and be able to modify file servers and shared permissions Required Qualifications: • Positions require a minimum of 3-10 years of experience and a Bachelor's or Master's degree from an accredited institution, depending on your skill level fit. Work experience substitution for a degree is acceptable. You will need to provide technical expertise and support for C4I programs, including installation, upgrade, and administration of hardware and software, plus be able to provide resolution of interoperability issues. • US Citizen with an Active DoD TS/SCI security clearance • DoD 8570.01-M, IAT Level II certified • Candidates must be local to the Las Vegas area or willing to move at their own expense; relocation is not available for this position. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. #clearancejobs

Date application must be received for priority consideration by: November 20, 2025 Closing Date or if blank, Open Until Filled: Job Family Group: Support Staff Support Staff Classification Title: Operating Systems/Network Analyst 2 Division/Department: Finance and Administration/Information Technology Compensation Range (commensurate with experience): Salary Range 32I-2, $28.94-$36.06 per hour, $5,017-$6,250 monthly FLSA Status: Non Exempt Appointment Basis: 12-month Time Type: Full-time Benefits Eligible: Yes Renewable/Non-renewable/Grants/Limited Duration: Renewable This position must possess and maintain a current, valid Driver License: Yes This position is designated as a critical, security-sensitive or safety-sensitive position; therefore, the incumbent must successfully complete a Criminal Background Check: Yes Remote Work Type: On Campus Work Hours: M-F 8-5 Flexible schedule when required. SPECIAL INSTRUCTIONS TO APPLICANT: Each applicant is required to provide (as attachments to the online application) the following supplemental documents: (1) a letter providing some detail of the applicant's qualifications and interest in the position; and (2) current resume/CV. - PLEASE NOTE - during the application process, you will be prompted to attach these documents in the area titled "Resume." Please either combine ALL documents into ONE attachment, OR upload each item separately in this section. Failure to upload ALL of the required documents may disqualify application from consideration. For inquiries and additional information, please contact Human Resource Services via email at *********** or by phone at *************. To view SOU's very generous benefits and pension programs available to eligible positions, please visit *************************************************************************************************************** Our benefits package is an important complement to the offered salary and our Total Compensation Calculator, ****************************************** demonstrates our value and commitment to our employees. POSITION DESCRIPTION: Information Technology provides information resources and technology services to the entire campus community, in support of the academic mission. IT also provides technical assistance in the design, acquisition, installation, and maintenance of the campus information technology, media, and telecommunications infrastructure, including: desktop computer equipment; institutional databases; enterprise-wide applications; technology equipped classrooms, distance learning classrooms, telecommunications systems; centralized access to a campus-wide software library, remote on-line services, open-access and program specific computer labs, consulting, training, and user support. Information Technology provides assistance to University leadership in strategic planning for technology initiatives that strengthen both efficiency and effectiveness. The ability to interact with a diverse population is essential. This position is responsible for the maintenance and administration of server, infrastructure, and application systems that service the SOU Campus Network. This includes configuring enterprise solutions to meet customer expectations and requirements, align with the mission and goals of the University, and comply with Information Technology department standards, policies, and procedures. The position shares system administration responsibilities with the other members of the Infrastructure Services Team. Duties performed include: Setup and provisioning of enterprise applications. Setup and provisioning of new servers, including virtual servers. Developing specifications and project plans for operating systems and enterprise software deployments. Collaborating with the other system and network administrators to design, monitor, and support the university's infrastructure, including physical, logical, security, and disaster recovery. Monitoring and patching servers for security and operating system updates. Cooperating with the other members of the Infrastructure Services Team to design, maintain, and update the university's enterprise directory. Supervising student employees involved in server systems activities. Working closely with User Services staff. Supporting escalated technical issues. Installing operating system upgrades. Maintaining electronic logs and other records for periodic review. Performing regularly scheduled maintenance. Configuring and maintaining network printing operations. Maintaining a test environment for research and development on new operating systems and other system software. Performing system backups and file restores. Documentation of the setup, configuration, and associated procedures for the systems administered by and/or within the purview of this position. This job requires a flexible work schedule, as server and systems maintenance often must happen after normal business hours and on weekends. Minimum Requirements This classification requires a basic foundation of knowledge in operating systems programs, maintenance, systems administration, and network systems that would normally be obtained through a bachelor's degree, preferably in computer science, engineering mathematics, telecommunications or a related technical field, or equivalent technical training and/or experience. SOU interprets these minimums as a Bachelor's degree in Computer Science, Information Systems, or other related field, and four (4) years experience OR equivalent combination of education, technical training and experience totaling eight (8) years and demonstrated experience administering and supporting enterprise server environments (e.g., Windows Server, Red Hat/Ubuntu Linux) and virtualization technologies (e.g., VMware, Hyper-V). Typical skills for each core function are cited below. Operating Systems Analysis Knowledge of internal operating system technology, computer operations and hardware, and network communications theory; Ability to use operating system languages as defined by the campus and ability to perform systems-level programming in a distributed, networked environment; Ability to use performance monitoring software and interpret results; Ability to perform preventative and remedial maintenance to operating system(s); Ability to interface/integrate campus defined operating system(s) with software and other systems; Ability to evaluate existing and proposed systems and recommend upgrades and/or modifications; Knowledge of applications programming techniques and procedures; Understanding of job control and production procedures with an ability to troubleshoot and isolate production problems and application code; Ability to research and survey new products and/or releases, such as productivity tools; Ability to establish and document operations procedures; Knowledge of network operating systems and network architecture, configuration, and protocols; Knowledge of client-server technologies. Operating Systems Administration Familiarity with scripting languages (PowerShell, Python, or Bash) for automation. Knowledge of system management and security/control procedures; Knowledge of database design, structure development, features, operations, programming, and data access principles; Knowledge of data communication network architecture, configuration, protocols, and interfaces; Knowledge of operating systems and storage capacity, including ability to perform capacity planning; Ability to identify and implement critical maintenance fixes and to isolate and correct malfunctions, including interface problems; Ability to develop and execute disaster recovery plans; Ability to establish data security standards and procedures; Ability to tune database systems and maintain database software. Strong understanding of Active Directory or LDAP directory services. Network Planning and Implementation Knowledge of network activities, configuration, protocols, and interconnectivity requirements for internal/external information transmission; Computer/video skills on specific applicable hardware and software; understanding of system functionality and components; Specialized vendor training or licensing to meet a specified departmental need; Ability to interpret data on system usage and develop engineering specifications to support changing service levels; Ability to interpret and apply broad regulatory standards and technical specifications to assignments; Ability to monitor and manage vendor relationships to ensure responsiveness and quality. Identity & Access Management: Demonstrated experience with IAM platforms such as Okta, AWS IAM, or similar enterprise identity management solutions Authentication Protocols: Working knowledge of SAML 2.0, including configuration and troubleshooting of SAML-based SSO integrations Network Services: Proficiency in DNS administration (zone configuration, record types, troubleshooting) and DHCP management (scope creation, reservations, lease management) Knowledge of essential network and system security concepts Working understanding of firewalls and network ACLs Understanding of file system and application permissions (e.g., Read, Write, Execute; inheritance) Knowledge of encryption basics (e.g., symmetrical vs. asymmetrical encryption, AES, RSA, cipher suites) Certificate and PKI basics (e.g., digital signatures, certificate authentication, certificate authorities, certificate lifecycle management) Preferred Requirements Industry certifications such as Microsoft Certified Systems Engineer (MCSE), Red Hat Certified Engineer (RHCE), VMWare Certified Professional (VCP), Okta Certified, Box Certified. COMPTIA certified. Experience with the account management in systems such as , Okta, Active Directory, or Workday. Experience with Workday Experience with the Box Enterprise file storage system Experience with database systems (Oracle, MS SQL Server, MySQL) Experience with high-availability clustering (MS, Novell, SQL Server). Experience with enterprise directories (Active Directory, eDirectory, LDAP). Experience with enterprise data backup systems (Veeam, Backup Exec, Syncsort). Experience with enterprise storage systems (iSCSI, SANs, NAS) Experience with virtualization technologies (VMWare, MS HyperV, Xen, KVM). Experience with router and switch configuration. Experience with Network Security Appliances (Palo Alto, SonicWALL, Sourcefire). Experience with configuration management software (Puppet, Chef, SaltStack). Experience with infrastructure monitoring software (Zenoss, Nagios, Zabbix, Icinga). Management, Microsoft Fore Front Identity Manager). Experience working within enterprise Information Security frameworks to protect data and secure systems. Essential Functions Duties - The following examples are typical work activities that are meant to illustrate the general range of work functions and are not meant to be all-inclusive or restrictive: (80%) Shared Network and System Administration Work includes evaluation of technical options; consultation with systems engineers, user support teams, users, and management to determine specifications; creation of design documents, determining configuration standards; with consideration given to reliability, usability and ease of ongoing maintenance. Design and implement network support systems -- Responsibilities include; performing evaluation of technical options; consultation with systems engineers, management, vendors, and end users to determine system specifications; creation of detailed design, and configuration plans that consider fault tolerance, reliability, upgradeability; development of implementation strategies which ensure rapid deployment, ease of conversion, and integration with other network systems. The following duties are shared with the Infrastructure Services Manager and other team members: Installation, upgrade, and maintenance of server hardware and operating systems. Installation, upgrade, and maintenance of network security hardware and software. Installation, upgrade, and maintenance of enterprise software. Installation, upgrade, and maintenance of network storage. Installation, upgrade, and maintenance of desktop hardware, operating systems, and applicationssoftware. Planning and coordinating the deployment of new application software/systems, and the upgrade of existing application software/systems, including support for distributed campus enterprise applications. General enterprise-level administration of all of the resources listed above, including monitoring and security. Documentation of the setup, configuration, and associated procedures for the systems administered by and/or within the purview of this position. Maintain system documentation, including network diagrams, procedures, and configuration details Responsible for designing and managing account creation and deletion processes. Configure and manage Single-Sign-On (SSO)integrations across multiple applications and services utilizing SAML and OAuth/OIDC. Administer and maintain enterprise identity and access management (IAM) systems, including Okta and AWS IAM in cloud platforms such as AWS, GCP, and Entra/Azure. Identity management administration. Oversee DNS and DHCP services, including zone management, record maintenance, and IP address allocation (5%) Network Printing Configure and maintain a network printing environment for the campus network. Assist User Services staff with the creation of network printers. Maintain print accounting and management software. (5%) Data Backup and Recovery Maintain a schedule of backup jobs for university systems. Perform media rotation, and media lifecycle tasks. Restore data as needed. Maintain disaster recovery systems and associated procedures. (10%) Technical Support Troubleshoot network and enterprise application system problems. Ensure system reliability and 7×24 operation of the network and other enterprise systems. Informs Help Desk personnel of system outages, actions undertaken to remedy system problems or failures, and estimated time of resolution for a given system outage. Ensure that systems problems have been efficiently and effectively remedied. Assist User Services with user account configuration issues as necessary ensuring that SOU account administration procedures and guidelines are followed. Plan and submit projects to Change Management for projects which may impact users, or the campus community. Skills, Knowledge, and Abilities Excellent communication skills; demonstrated ability to effectively communicate information in a clear and understandable manner, both verbally and in writing. Demonstrated customer service experience requiring a very high level of diplomacy and professionalism to effectively handle a broad range of sensitive interpersonal situations. Demonstrated ability to interpret and consistently apply a wide variety of complex policies and procedures where specific guidelines may not always exist. Expressed ability to work with frequent changes in policies and procedures, under pressure of deadlines in a fast-paced environment. Strong analytical and research skills; demonstrated ability to gather, evaluate, and to develop well-reasoned conclusions and recommendations. Demonstrated ability to proactively assess work operations and anticipate potential problems; ability to develop and implement strategies for preventing/resolving problems. Great ability to effectively perform work of a highly sensitive and confidential nature that requires access to information. Must be able to exercise sound judgment and discretion, tact, and diplomacy. Takes initiative in independently planning, organizing, and performing work assignments within broadly defined parameters Demonstrated ability to work with a high level of productivity and accuracy/attention to detail. Excellent organizational and time management skills with the demonstrated ability to set own priorities to coordinate multiple assignments with fluctuating and time-sensitive deadlines. Expressed skill to independently analyze software functionality through technical documents, and design and document efficient/effective work processes; ability to independently analyze software problems, test probable causes, and recommend sound solutions. Excellent computer skills and proficiency with a variety of computer applications including word processing, spreadsheets, databases, online systems, social media platforms, Internet as well as online calendaring and email. Demonstrated ability to initiate, establish, and foster communication and teamwork by maintaining a positive, cooperative, productive work atmosphere in and outside the University with the ability to establish and maintain effective working relationships within a diverse population and with those from various cultural backgrounds. Willingness to and work effectively in a heavily bureaucratic environment which requires regular interaction with a number of levels within the organization and multiple outside agencies. Working knowledge or ability to quickly learn, university infrastructure, policies, and procedures. Demonstrated ability to provide training and direction to student assistants. Demonstrated skills in an institutional/educational environment utilizing a customer-oriented and service-centered attitude. Knowledge of internal operating system technology, computer operations and hardware, and network communications theory Ability to use performance monitoring software and interpret results. Ability to perform preventative and remedial maintenance to operating system(s). Ability to interface/integrate campus defined operating system(s) with software and other systems. Ability to evaluate existing and proposed systems and recommend upgrades and/or modifications. Ability to establish and document operations procedures. Knowledge of network operating system and network architecture, configuration, and protocols. Knowledge of client server technologies. Knowledge of data communication network architecture, configuration, protocols, and interfaces. Knowledge of operating systems and storage capacity, including ability to perform capacity planning. Ability to identify and implement critical maintenance fixes and to isolate and correct malfunctions, including interface problems. Ability to develop and execute disaster recovery plans. Ability to establish data security standards and procedures. Ability to tune database systems and maintain database software. Knowledge of communication transmission technologies (e.g., circuit and packet switching, satellite uplink, etc.). Knowledge of network traffic and performance parameters to interpret variance and service impact to users. Ability to analyze network/systems problems using appropriate test structures and related diagnostics (e.g., protocol analyzer, T-bert analyzer, spectrum analyzer, etc.). Understanding of connectivity, system integration, and traffic issues. General knowledge of telecommunication network design, topology system interface, and protocols to meet support requirements. Understanding of telephone switching technology support, data/video communications, and transmissions media and their performance capabilities. Knowledge of telecommunications and video industry standards. Ability to install network subsystems and to modify local, customized software programs/features (e.g., voice mail, electronic mail, and telecom features). Physical Demands The position spends the majority of time in meetings, sitting, or working at a computer. Occasional lifting of network servers, and other computer equipment. Travel to technical training may occasionally be required. Special Conditions Must be willing to travel and attend training programs off-site for occasional professional development. Must be able to work additional hours and adjust working hours to meet special jobs. May be called back periodically to perform work as needed on an emergency basis. Must be able to successfully pass a pre-employment background check. This position classification has been defined as non-exempt and is subject to the overtime provisions of the Fair Labor Standards Act (FLSA). The person holding this position is considered a mandatory reporter under the Oregon Revised Statutes and is required to comply with the requirements set forth by the Oregon Department of Human Services. _________________________ SOU is an equal access AA/EOE committed to achieving a diverse and inclusive workforce In compliance with the Americans with Disabilities Act (ADA), Southern Oregon University will provide, if requested, reasonable accommodation to applicants in need of accommodation in order to provide access to the application, interviewing, and selection process. You are not required to note the presence of a disability on this application. If, however, you require a reasonable accommodation in the application and/or interview process due to disability, requests must be made in a timely manner to Human Resources. Diversity Statement: Southern Oregon University is a welcoming community committed to inclusive excellence and the celebration of diversity. Without diversity, our educational process is diminished. Working together in support of our commitment to diversity, we strengthen and enrich our role as learners, educators, and members of a tightly connected global community. We encourage those who share in our commitment to diversity, to join our community and we expect all our employees to demonstrate an ability and desire to create an inclusive campus community. SOU Land Acknowledgement We want to take this moment to acknowledge that Southern Oregon University is located within the ancestral homelands of the Shasta, Takelma, and Latgawa peoples who lived here since time immemorial. These Tribes were displaced during rapid Euro-American colonization, the Gold Rush, and armed conflict between 1851 and 1856. In the 1850s, the discovery of gold and settlement brought thousands of Euro-Americans to their lands, leading to warfare, epidemics, starvation, and villages being burned. In 1853 the first of several treaties were signed, confederating these Tribes and others together - who would then be referred to as the Rogue River Tribe. These treaties ceded most of their homelands to the United States, and in return, they were guaranteed a permanent homeland reserved for them. At the end of the Rogue River Wars in 1856, these Tribes and many other Tribes from western Oregon were removed to the Siletz Reservation and the Grand Ronde Reservation. Today, the Confederated Tribes of Grand Ronde Community of Oregon (******************* and the Confederated Tribes of Siletz Indians (**************** are living descendants of the Takelma, Shasta, and Latgawa peoples of this area. We encourage YOU to learn about the land you reside on and to join us in advocating for the inherent sovereignty of Indigenous people. Notice to Prospective Employees Section 485 of the Higher Education Act, and The Federal Crime Awareness and Campus Security Act of 1990 (now referred to as the “Clery Act”), require that prospective employees be notified of the availability of SOU's Annual Security and Fire Safety Report. The report provides the annual statistics and campus policies for the reporting of and responding to campus crimes and fires; access to campus facilities; conduct code and campus policies on the use, possession, and sale of drugs/alcohol; and educational/information programs to inform the campus community about campus security procedures and crime prevention. An electronic copy of the Annual Security Report (ASR) can be accessed at the following link: ****************************************************** A physical copy of the ASR is available at no charge upon request. To request a copy, please visit the Office of the General Counsel located in Churchill Hall, 1250 Siskiyou Boulevard, Ashland, Oregon 97520. For more information, call ************, or email ************************.