Desktop Support Specialist
SISL Global
Remote job
Key Responsibilities: · Provide second-level technical support for desktop/laptop hardware, software, and peripheral issues. · Diagnose and resolve advanced technical issues escalated from the L1 support team. · Install, configure, and maintain operating systems, software applications, and system updates. · Perform root cause analysis to identify recurring technical problems and develop solutions. · Excellent in troubleshooting break/fix issues of windows and mac computers · Assist with network connectivity issues, including LAN/WAN, Wi-Fi, and VPN. · Collaborate with IT team members on projects, upgrades, and implementations. · Maintain accurate records of work performed, issues, and resolutions using the company's ticketing system. · Provide remote support and troubleshooting for users working from home or in the field. · Train and mentor junior support technicians as needed. · Ensure compliance with IT policies, security protocols, and best practices. · Perform routine maintenance and inspections to ensure optimal performance of equipment · Build and maintain strong relationships with end users and ensure user satisfaction$31k-43k yearly est. 1d ago1452143 Customer Delivery Technical Leader (Remote)
Cisco
Remote job
**The application window is expected to close on: 1/16/26** **Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.** **The successful applicant will be performing work on US Government classified environments, and therefore, must be a U.S. Person (i.e., U.S. citizen, U.S. national, lawful permanent resident, asylee, or refugee). This position will perform work that the U.S. government has specified can only be performed by a U.S. citizen on U.S. soil. The successful applicant must have a current US Government Secret Clearance.** **Meet the Team** Our Technical Leaders are an integral part of US Public Sector Data Center Technology Delivery team delivering timely and quality results in support of the customer's mission. We combine the power of Cisco Analytics and Knowledge with the outstanding technical expertise (that's you) to drive value, innovation, and adoption in our customers' network. We help them to reduce risk, drive innovation, and enhance their network to meet business objectives. We are trusted advisors and experts who help our customers better understand their data centers and support critical missions by driving optimization, adoption, and transformation. We work closely with Cisco Engineering to advocate innovation for our customers, sharing what is coming to help them be the groundbreakers of technology. **Your Impact** As a Technical Leader, you will drive the adoption of Cisco products while redefining customer data centers into modern, scalable, and efficient environments. Demonstrating your proficiency in computer technologies, automation, and AI, you will guide customers and peers through sophisticated engagements, delivering high-quality designs and driving workflow efficiency. Through mentoring, coaching, and embracing AI-driven innovation, you will empower your team to grow and adapt to evolving demands. Your creativity, collaborative nature, and openness to both teaching and learning will make you an invaluable asset to our team and customers alike! **Minimum Qualifications:** + Secret clearance + 10 years of relevant experience with Cisco's converged/hyperconverged and compute (UCS, UCS-X, Intersight, FlexPods, etc.) product offerings + 10+ years of experience supporting federal (United States), state, and local governments + Cisco Certified Internetwork Expert (CCIE) or comparable skills + Work remotely with flexibility to travel up to 25% **Preferred Qualifications:** + Be experienced delivering Cisco standard methodologies within our customers' data center infrastructure. + Be experienced with Cisco Data Center networking offerings (Nexus stand-alone, Nexus Dashboard, ACI, etc.), software and automation development, and/or Nutanix + Be able to lead or guide teams made up of Cisco, Customer and Partner members in the analysis and resolution of complex data center related issues. + Strong analytical and problem-solving skills with ability to solve technical problems. + Ability to multi-task and self-start in a fast-paced collaborative environment and work independently. *LI-VL1 \#CJ \#PSJF \#PSNSO **Why Cisco?** At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you. **Message to applicants applying to work in the U.S. and/or Canada:** The starting salary range posted for this position is $128,100.00 to $168,200.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time. U.S. employees are eligible for paid time away as described below, subject to Cisco's policies: + 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees + 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco + Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees + Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations) + 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next + Additional paid time away may be requested to deal with critical or emergency issues for family members + Optional 10 paid days per full calendar year to volunteer For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows: + .75% of incentive target for each 1% of revenue attainment up to 50% of quota; + 1.5% of incentive target for each 1% of attainment between 50% and 75%; + 1% of incentive target for each 1% of attainment between 75% and 100%; and + Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid. The applicable full salary ranges for this position, by specific state, are listed below: New York City Metro Area: $158,200.00 - $241,700.00 Non-Metro New York state & Washington state: $140,600.00 - $241,800.00 * For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. ** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.$158.2k-241.7k yearly 33d agoCustomer Success Manager - West USA
Miovision
Remote job
Miovision is a global industry leading company providing agencies and organizations modern tools to improve today's traffic problems. We offer solutions that collect multimodal traffic data and uncover actionable insights, helping organizations get more out of their road network. The result: streets capable of moving more people - safely and efficiently - whether they are in a car, on a bus, on a bike or e-scooter, or walking. Since 2005, our systems have counted or assisted more than thirty billion vehicles around the world. With global headquarters in Kitchener, Canada, as well as operations in Germany, Serbia and the United States. Position Summary Miovision is looking for an experienced ITS Customer Success Manager (CSM) to join our team. Specifically, we're looking to fill this role in our Western (California, Nevada, Oregon, Idaho, Washington and Montana) territory. We love to meet our customer's needs with every interaction. Our CSMs empower our entire support organization to proactively manage post-sales customer relationships, measure customer health, maximize revenue growth, and drive a culture of customer success. If that sounds like the team you want to work for, this opportunity is for you. The CSM team loves being at the forefront of new customer introductions, onboarding and creating the best experience for every situation. They thrive on engaging with our customers to help them achieve ROI from our solution and share industry best practices and thought leadership. They use our product daily and are experts in helping customer success teams define and execute their strategy. Our CSMs are excellent at collaborating with their internal, cross-functional team members to drive alignment and execution for our customers. Key Accountabilities Successfully manage customer relationships from “new to renew”, including onboarding, adoption, expansion Document each individual customer journey and implementation process with a focus on accuracy and data integrity Develop trusted relationships with customers including executive sponsors, key contacts, and end-users Own a book of business with partners and customers, driving retention and growth rates Effectively advocate for our customers and constructively work with cross-functional counterparts to evolve, scale, and improve the customer experience Develop a deep understanding of your customer's key objectives and help deliver to those objectives in a consultative way Be a problem solver for your customers and internally - see a challenge, create a solution Proactively monitor and manage customer health, risk, escalations and opportunities Coordinate with the product team on product documentation and customer enablement Skills/Qualifications Bachelor's degree or equivalent experience in information technology, engineering, or business development Extensive experience in technical account management, project management, installation, or configuration in a technical field Extensive experience supporting customers in a business-to-business technical industry Results-oriented driving technical and commercial outcomes for both Miovision and the customers you support Ability to learn technical concepts around our product and our customer's requirements, aligning the two Required passion and empathy to understand your customers and deliver to their needs Previously demonstrated leadership qualities that show your ability to be assertive, be a technical problem solver, be a builder, and improve people & processes around you Strong oral and written communication skills Proven track record of owning customer relationships from “new to renew”, including onboarding, adoption, expansion, and renewal You'll support various products including ITS, Traffop, Adaptive, and Opticom Travel 50% Additional Assets Experience in the Traffic and ITS industry Experience with networking and IoT Fluent in additional languages a plus (French or Spanish preferred) Perks and Benefits Comprehensive health benefits starting on day one 401(k) matching Mio-Days: We extend all three-day weekends to four-days and provide a Holiday Shutdown in December Internet subsidy and a remote work allowance Unlimited vacation policy Virtual fitness classes We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Please indicate if you require accommodation on your application, and our team will work with you to meet your accessibility needs. PLEASE BE AWARE OF FRAUD: Applicants interested in applying for roles at Miovision should apply directly via the details provided on our careers page. We communicate directly with applicants and will not request banking information, payment, or fees during any point of the recruitment process. We do not conduct interviews via text message. If you suspect that a third party is impersonating Miovision or requesting payment for recruitment on behalf of Miovision, please alert us via *************************. To all recruitment agencies: Miovision does not accept agency solicitation or resumes. Please do not forward resumes to our HR alias e-mail address, to any Miovision employee, or to other Miovision e-mail addresses. Miovision will not pay any fees related to unsolicited resumes.$64k-102k yearly est. Auto-Apply 60d+ agoMedical Sales Rep - ATP
Patients Choice LLC
Westerville, OH
Job DescriptionSalary: Based on Experience Patients Choice, an exciting and fast growing national DME (Durable Medical Equipment) company specializing in mobility (both Group 2 and Group 3 Complex Rehab), is looking for high caliber ATP (Assistive Technology Professional) in the Columbus, OH Markets. The company was founded in 2007, with headquarters in Rolling Meadows, IL. The ATP, reporting and trained by his regional Manager/ATP, will generate new business and a work a vast number of existing referrals and assist the IL RTS Reps in their evaluations and process. THE ROLE --Directly leads and supports the sales cycle with technical, domain and operational knowledge to close client contracts. --Develops and maintains executive-level relationships with current and new clients to better position the company to explore new opportunities with those clients. --Knowledgeably demonstrates vertical and horizontal solutions to clients by performing product demos and evaluations. --Performs key business analysis, business planning/development and assists in business plan delivery. --Answers questions from potential customers as it relates to potential products and solutions for Complex Rehab Chairs. --Maintains an advanced technical understanding of products and the role of an ATP in that process. EXPERIENCE & EDUCATION --Bachelors Degree Preferred --Experience with valid ATP Certification --Ability to resolve complex pre-sales technical problems, working with other field sales employees --Ability to present technical concepts in clear manner to customers through demos and proposals --Strong problem solving and multi-tasking skills --High degree of professionalism and tenacity Salary Based on Experience / Salary or Commission Based Career Level Required Experienced Experience Required 1+ to 2 Years Minimum Education Required Bachelor's Degree Job Type Employee Job Status Full Time Hours/Shifts Typically Monday-Friday - During Daily business hours - 40 hours per week / paid by monthly Link to this job Location St. Louis, MO Area Department Administrative Employment Type Full Time Experienced Mid-level-Mgt Link to this job Location Columbus OH Markets Department Sales Employment Type Full Time Minimum Experience Mid-level Compensation Based on Experience$57k-105k yearly est. 13d agoSenior Equipment Service Technician - Raleigh
Henry Schein
Remote job
This position is responsible for fulfilling all aspects in the repair and service of all equipment in the practitioner's office with a focus on excellent customer service. Drive service success that improves customer satisfaction, maximizes customer retention and increases profitability. Manage more unique and complex repair cases, troubleshoot, and resolve issues at a higher level and support additional products. KEY RESPONSIBILITIES: Provides repair services to customers in a courteous and professional manner including escalation and more advanced and difficult issues. May also provide installation services to customers on an as needed basis. Provides and maintains the necessary tools of the trade and have readily available to perform installation and repair services. Provides leadership to team members and manages all on site installation, repair maintenance and test tasks. Follow proper troubleshooting steps to diagnose errors on technical problems and determine proper solutions. Comprehends customer requirements and make appropriate recommendations to optimize the customer experience. May assist with other more junior technicians' assignments as required to ensure quality customer service is being provided Maintains and manages proper levels of inventory in van. Produces timely and detailed service reports. Attends all required training, which includes but is not limited to Henry Schein Dental Career Development training and specific manufacturer technical training. Complies with all OSHA regulations as outlined in the OSHA manual and training. Maintains and utilizes personal protective equipment when needed. Communicates in a timely manner to all Team Members and HUB dispatchers, keeping all informed of progress of assignments. Completes all work orders in a timely manner. The work order should be reviewed with the customer or a responsible staff member prior to departure. This review should include the time in the office, work performed, parts replaced, and parts to be ordered. All work orders should be closed daily and submitted for billing. Submits all job-related paperwork within the required timeframes. This includes but is not limited to FDA Forms, expense reports, and any other required paperwork. Complies with all terms of the Fleet Management Policy including maintenance and accident management policies. Participates in special projects and performs other duties as required. SPECIFIC KNOWLEDGE & SKILLS: Must have 3 or more Level 1 Certifications which were determined by the ROM/ZOM based on business need Must be cross certified (digital x-ray/software, digital CAD/CAM, etc.) Proven ability to present preventative maintenance to customers Proven ability to administer timely and accurately (work orders, FSRs, Concur, eTime, RMA's, 2579 reporting, etc.) Ability to act as liaison between Henry Schein, customers, contractors and EPM Must demonstrate lead technician capabilities GENERAL SKILLS & COMPETENCIES: Must work well independently Expert troubleshooting skills Proven ability to work with confidential information The ability to act as liaison between Henry Schein, customers, contractors, and EPM Must demonstrate lead technician capabilities Must have the ability to mentor other technicians Oral communication and presentation skills Proven ability to administer on time and accurately (work orders, FSRs, concur, e-time, RMA's, 2579 reporting, etc.) Proven ability to work with confidential information. Expert troubleshooting skills Advanced computer skills WORK EXPERIENCE: Typically, 7 or more years of dental industry experience with demonstrated proficiency. Strong mechanical background. Service and install experience. Must have achieved and demonstrated expertise in an equivalent area to a CIT certification. PREFERRED EDUCATION: Typically, High School education, vocational training and/or on-the-job training. Associates degree or Technical School Certification is preferred. TRAVEL / PHYSICAL DEMANDS: The Equipment Service Technician (EST) position will require the delivery, installation and repair of Equipment involving Henry Schein customers. Technicians will be expected to maneuver large equipment as needed. The physical nature of the position, at times, may require substantial and/or repetitive bending, stopping, lifting and climbing of ladders. Henry Schein, Inc. is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status. For more information about career opportunities at Henry Schein, please visit our website at: *************************** Fraud Alert Henry Schein has recently been made aware of multiple scams where unauthorized individuals are using Henry Schein's name and logo to solicit potential job seekers for employment. Please be advised that Henry Schein's official U.S. website is ******************* . Any other format is not genuine. Any jobs posted by Henry Schein or its recruiters on the internet may be accessed through Henry Schein's on-line "career opportunities" portal through this official website. Applicants who wish to seek employment with Henry Schein are advised to verify the job posting through this portal. No money transfers, payments of any kind, or credit card numbers, will EVER be requested from applicants by Henry Schein or any recruiters on its behalf, at any point in the recruitment process.$60k-77k yearly est. Auto-Apply 8d agoChildbirth Educator (RN) - system support
Ohiohealth
Columbus, OH
**We are more than a health system. We are a belief system.** We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities. ** Summary:** Participates in the development, implementation and evaluation of community education programs for childbirth preparation, sibling education and women's health. Coordinates the planning, implementation and evaluation of special programs as required. Furthers own professional growth and education. **Responsibilities And Duties:** 60% Teaches/conducts community and patient education programs related to women's and child health. Assesses the participants skills and selects appropriate teaching methods and appropriate media to meet the participants needs. Prepares and presents education sessions and practical instruction using a variety of media. Uses adult learning principles in program development and presentations Consults with the leaders of Women's Health Services or a designee to develop additional programs and attends meetings to discuss program content, evaluations, and/or revisions as needed. 20% Evaluates the effectiveness of the program via evaluation surveys and direct observation Submits program evaluations to be summarized and reviews summaries of programs for continuous improvement opportunities in modifications and/or additions to current program content and/or delivery. 15% Maintains records of attendance, evaluations and other metrics of program participants. Notifies appropriate referral agencies of participants attendance as required. i.e., , WIC for Breast feeding program attendance e Prepares and or makes room arrangements, coordinates supplementary speakers, and handles other routine administrative responsibilities related to conducting education programs. 5% Maintains knowledge of current nursing techniques and procedures, and current developments in training, continuing and in-service education by attending appropriate conferences and seminars, work experience, and reading of appropriate journals, books and other literature. **Minimum Qualifications:** Associate's Degree (Required) RN - Registered Nurse - Ohio Board of Nursing **Additional Job Description:** Current license as a Registered Nurse Work requires the ability to analyze and solve complex technical problems requiring the use of basic scientific, clinical or technical principles plus in depth Experienced-based knowledge. Work requires the communication skills necessary in order to serve as a spokesperson before professional or community groups and conduct formal classroom training programs. Work, which may include other duties, is performed according to existing procedures and instructions. Work requires the knowledge of theories, principles and concepts regarding the program content normally acquired thorough a nursing degree or related field and two to three years of previous Experience plus three to six months of time in the role. **Work Shift:** Variable **Scheduled Weekly Hours :** As Needed **Department** Dawson Supplemental Staff Join us! ... if your passion is to work in a caring environment ... if you believe that learning is a life-long process ... if you strive for excellence and want to be among the best in the healthcare industry Equal Employment Opportunity OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment$33k-58k yearly est. 60d+ agoSenior Project Manager - Data Center
Cupertino Electric
New Albany, OH
**Posting Title:** Senior Project Manager - Data Center Construction **Reports To:** Project Executive - Data Center **Salary Range:** $150,000 to $185,000 . **Hiring in Ohio, Wisconsin, Iowa, New Mexico, Utah, Nevada, Washington, and California **_*This position is eligible for the annual performance bonus plan._** **_This position primarily involves working on-site at the project location or in_** **_office_** **_._** **_Travel frequency and duration will vary depending on the role and project timeline_** **_._** Final determination of a successful candidate's starting pay will vary based on a number of factors, including market location and may vary depending on job-related knowledge, skills, education and experience. The pay scale listed for this position is generally for candidates that meet the specified qualifications and requirements listed on this specific job description. We provide a competitive compensation package that recognizes your experience, credentials, and education alongside a robust benefits program to meet your needs. Our compensation reflects the cost of labor across several US geographic markets. **WHO WE ARE** For more than 70 years, Cupertino Electric, Inc. (CEI) has been powered by people who've built a reputation for delivering high-profile, complex projects. Real, tangible things that alter the landscape and improve lives. But even more than that, we've built a reputation for integrity. We're problem solvers and innovation seekers. We're team players and safety fanatics. And we always-always-do the right thing. Even when no one is looking. Because what we do here is important, but how we do it is everything. **THE DATA CENTER TEAM** We build mission-critical data centers throughout the U.S. to ensure crucial information accessed by millions of people is always available and secure. For decades, CEI is a leading provider of design, installation and commissioning of 20M+ square feet of data center space totaling over 4 GW of electrical systems-including infrastructure built to support AI-driven technologies. **ABOUT THE ROLE** We are seeking a Senior Project Manager that will manage projects and project teams successfully from qualification, through estimate, pre-construction, mobilization, execution, and closeout. In collaboration with the Superintendent and field team, this role is responsible for ensuring all project and contractual agreements are met and performed safely and professionally within established budgets and timeframes. You will play a key role in establishing team member roles and responsibilities and taking the lead in defining the structure and communication expectations to ensure efficient work and progression. **_Scope:_** Receives assignments in the form of objectives and determines how to use resources to meet schedules and goals. Provides guidance to subordinates within the latitude of established company policies. Recommends changes to policies and establishes procedures that affect immediate organization(s). **_Complexity:_** Works on issues of diverse scope where analysis of situation or data requires evaluation of a variety of factors, including an understanding of current business trends. Follows processes and operational policies in selecting methods and techniques for obtaining solutions. Acts as advisor to subordinate(s) to meet schedules and/or resolve technical problems. Develops and administers schedules, performance requirements; may have budget responsibilities. **_Discretion:_** Erroneous decisions or failure to achieve results will add to costs and may impact the short-term goals of the organization. **_Interaction:_** Frequently interacts with subordinate supervisors, customers, and/or functional peer group managers, normally involving matters between functional areas, other company divisions or units, or customers and the company. Often must lead a cooperative effort among members of a project team. **_Supervision:_** Manages, perhaps through subordinate supervisors, the coordination of the activities of a section or department with responsibility for results, including costs, methods and staffing. In some instances this manager may be responsible for a functional area and not have any subordinate employees. **ABOUT YOU** You have notable experience managing people and projects within the commercial, utility, alternative energy, or data center markets. You possess dynamic leadership and management skills to influence and drive positive outcomes. Developing and growing your team members is just as important as successfully managing the planning, execution, and financial performance of your projects. You bring a breadth of technical knowledge in the estimating, project cost accounting, scheduling, procurement, productivity tracking, and reporting methods necessary to profitably complete electrical construction projects. **WHAT YOU WILL GAIN** Upon joining the team at Cupertino Electric, you'll be exposed to a new, diverse community of client, vendor, and subcontractor partners. You'll be empowered to build new relationships to enhance your future business development opportunities. In addition to overseeing high-performance project teams over multiple projects, you will serve as a leader and mentor by fostering and maintaining an inclusive team environment. Armed with CEI's top notch tools and copious internal resources, with the expertise you bring and a little elbow grease, you're sure to be successful. **MINIMUM QUALIFICATIONS** _Any combination of education and experience that would likely provide the required knowledge, skills and abilities as well as possession of any required licenses or certifications is qualifying._ **Education:** High School Diploma or GED required. Bachelor's Degree in Construction Management, Business, Engineering, or similar preferred. **Licensure/Certifications:** None required. **Experience:** Typically requires a minimum of 8 years of related experience with a Bachelor's degree; or 6 years and a Master's degree; At least five (5) years of Project Manager level experience in electrical construction or related activities in a leadership role and managing projects. 2 years of managing professional staff. **Driving Record:** Valid state-issued driver's license and satisfactory driving record. _*Applicants must be authorized to work in the United States. This position is not eligible for sponsorship._ \#LI-DM1 #IND- SRPM **PLEASE NOTE:** CEI will never ask for any money or financial information from applicants during the hiring process. To learn more about "job scams" how to avoid them, click here. (******************************************** CEI is a place where every single person can-and does-have an impact on the work we do and the communities we serve. Here, you can build your own story and grow to your full potential. You can collaborate and celebrate with amazing people. And you'll go home every day knowing you helped contribute to important work that shapes people's lives. Our commercial, data center and energy projects may be complex, but our approach is simple. We build great things and we do it with great people. The job duties listed are typical examples of work performed by positions in this job classification and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Specific duties and responsibilities may vary depending on department, program or project needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned. Cupertino Electric, Inc. (CEI) is proud to be an Equal Employment Opportunity and affirmative action employer. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. Cupertino Electric Inc. aims to make cei.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, please contact us at *************** or 1-(877)-747-4CEI Cupertino Electric, Inc. (CEI) is proud to be an Equal Employment Opportunity and affirmative action employer. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.$150k-185k yearly 36d agoIntern, Personal Lines
Encova
Columbus, OH
This is a full-time summer internship for summer 2026 and will require someone who can work at least 40 hours per week. Start and end dates will be based on availability and business need. This intern role will work a hybrid schedule in our Columbus, Ohio office and report to a Supervisor, Personal Lines. Pay = $18 per hour Encova Insurance has again been recognized as a RISE Elite Top 50 internship program, making this our sixth year in a row! Rising Insurance Star Executives (RISE) is the voice of young professionals who are looking for ways to share their innovative ideas and spread a new message about who the insurance industry is. As an intern at Encova Insurance you will be part of a dynamic, results-driven team and learn to manage real world situations alongside Encova associates. Our successful internship program attracts students from across our region and our diverse opportunities ensure that our interns are provided with a wide range of learning possibilities! Are you a Referral? If you know a current Encova Insurance associate and would like to apply as a referral, please encourage them to submit your referral information before you submit your application. You will receive an email with a direct URL link to the Job Posting of interest. Applying through this URL link will create your referral relationship for our Talent Acquisition Team. Unique residence requirements are listed in each job posting, please review closely for details. Encova is only able to employ associates who reside and work within specific U.S. states. Our current policies are based on the laws in states in which we are registered for payroll. Our current footprint includes: Connecticut, Delaware, Florida, Georgia, Illinois, Indiana, Iowa, Kansas, Kentucky, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nebraska, New Hampshire, New Jersey, North Carolina, Ohio, Pennsylvania, South Carolina, Tennessee, Texas, Virginia, West Virginia, Wisconsin. JOB OBJECTIVE: The primary objective for a Personal Lines Intern is to become proficient with the three core areas of Policy Administration. Policy issuance, policy change(s) and re-underwriting. The Intern will be expected to become fully functional in all job assignments associated with policy issuance, policy change(s) and re-underwriting. Underwriting guidelines and processing procedures must become second nature; the intern will be expected to identify work-flow inefficiency and prepare improvement proposals for the manager's review. Provide support for all areas on an as needed basis. ESSENTIAL FUNCTIONS: Develop a thorough knowledge and understanding of all new business and revision processing functions and complete production work accurately and in a timely manner. Review new business, renewal and revision requests. Process if acceptable and within authority or forward through channels with appropriate underwriting recommendations Evaluate underwriting reports to determine whether new or existing personal lines risks comply with underwriting criteria or guidelines. Assist others in completing and expediting work to meet divisional production objectives. Communicate underwriting action with agents to promote risk retention, correct technical problems and establish positive agency relationships. Demonstrate and maintain a strong working knowledge of existing system applications. Cross-train on various positions in preparation to assume temporary assignments as needed to facilitate continuous workflow and maintain production standards in the absence of an associate. Assist in reviewing and developing recommendations to improve workflow in coordination with supervisors. OTHER FUNCTIONS: Serve on committees as required. Perform any additional duties and/or special projects as assigned. KNOWLEDGE. SKILLS AND EXPERIENCE: Must be currently enrolled and have completed at least 60 credit hours with an accredited college or university. Preference may be given to those pursuing a degree in Business Administration and/or Finance. Good computer skills. Proficient in Excel. Good communication skills. Responsiveness to customer needs. Ability to work well with both internal and external customers. Ability to multi-task. Must be detailed oriented. Ability to work as an outstanding team member and perform based on established standards and expectations. This is a full-time summer internship and will require someone who can work at least 40 hours per week. Start and end dates will be based on availability and business need. This position has been evaluated in accordance with the Americans with Disabilities Act. Encova Insurance makes every effort to reasonably accommodate disabilities to permit performance of the essential functions and candidates who need such accommodation are encouraged to seek it. This description reflects the nature and level of work performed by associates in this position. It is not an all-inclusive inventory of duties, responsibilities and qualifications required. It provides an accurate overview of the work and skills needed to perform this position. Because job content may change from time to time, Encova Insurance reserves the right to add and/or delete functions from this job as it deems necessary for business reasons. Ready to join our team? At Encova Insurance, we firmly believe that our associates drive our company's success by delivering unrivaled service to our customers. With success in mind, we make an ongoing effort to provide an environment that offers challenging, stimulating and financially rewarding opportunities. Join us to discover a work experience where your diverse ideas will be met with enthusiasm - where you can learn and grow to your fullest potential. What you can expect from us Join our family of industry leaders, and let us reward you with a competitive salary, bonus and benefits package that includes but is not limited to: a 401(k), wellness programs, bonus incentive plans and flexible schedules, with an early close of the office every Friday. Additionally, Encova aspires to be an outstanding corporate citizen in all the markets we serve; we encourage and support associate participation in community initiatives through our foundations. Encova Insurance is an EOE/E-Verify employer. #LI-Hybrid#LI-MF1$18 hourly Auto-Apply 26d agoStaff Technical Account Manager
Affirm
Remote job
Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. Do you love being in the middle of it all? Are you as excited to tackle technical problems as you are to build critical client relationships? As a Staff Technical Account Manager, you will be integral to the technical success of our largest merchants in a new geographical market, guiding their developers, product teams, and key business partners throughout the entire customer lifecycle. Your responsibilities will include solution selling and implementing our products into merchants' existing architectures, as well as providing ongoing support as they scale. You will not only help them mitigate potential issues but also empower them to leverage the full spectrum of Affirm's offerings, translating business objectives into technical strategies and product optimizations. Technical Account Managers are part of the Engineering Team and collaborate closely with Affirm's Product, Operations, Customer Success, and Frontline Technical Support teams. What You'll Do Be the primary technical lead over a set of key merchants in a new geography. Be responsible for building the trust of your technical counterparts while also fostering long term relationships with all merchant partners Project Manage and provide world class technical guidance and solutions for new merchants' integrations and post launch expansion initiatives; utilize and build on implementation guides, best practice playbooks, troubleshooting, and UAT certification plans Work closely with Commercial team counterpart(s) on establishing overall account strategy based on business goals and opportunities, and selling solutions to new prospects. Support clients through their lifetime as Affirm partners; quickly resolve critical technical issues for your accounts; quarterback multi-departmental efforts to resolve complicated issues in a timely manner Provide early feedback to engineering and product teams while iterating on new products What We Look For Experience: 7+ years in a client-facing technical role, such as a Technical Account Manager, Solutions Engineer, Sales Engineer, or Integration Engineer, preferably within a SaaS or FinTech environment. API Expertise: Deep understanding of RESTful APIs, webhooks, and the HTTP protocol. Hands-on experience using API testing tools like Postman to debug and validate integrations is essential. Coding Literacy: Proficiency in reading and understanding production-level code. You should be comfortable with HTML, JavaScript and SQL and ideally one server-side language (e.g. Python). Web & Mobile Architecture: A solid grasp of modern web and mobile application architecture, including client-server models, front-end frameworks, and the role of SDKs. Troubleshooting Acumen: Proven ability to diagnose and solve complex technical problems using a standard toolkit, including browser developer consoles, log analysis platforms (e.g., Snowflake, Chronosphere), and ticketing systems (e.g., Jira, Notion). Communication: Exceptional communication skills, with a deep command of the written word (please submit a cover letter when applying - we actually read them!) This position requires either equivalent practical experience or a Bachelor's degree in a related field Nice To Have: Degree in a technical major (Computer Science, Mathematics, Engineering, etc.) or bootcamp grad Familiarity with the payments ecosystem Familiarity with web/mobile application architecture Comfortable writing code in at least one language Pay Grade - N Equity Grade - 8 Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.) USA base pay range (CA, WA, NY, NJ, CT) per year: $190,000 - $240,000 USA base pay range (all other U.S. states) per year: $169,000 - $219,000 #LI-Remote Affirm is proud to be a remote-first company! The majority of our roles are remote and you can work almost anywhere within the country of employment. Affirmers in proximal roles have the flexibility to work remotely, but will occasionally be required to work out of their assigned Affirm office. A limited number of roles remain office-based due to the nature of their job responsibilities. We're extremely proud to offer competitive benefits that are anchored to our core value of people come first. Some key highlights of our benefits package include: Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount We believe It's On Us to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process. [For U.S. positions that could be performed in Los Angeles or San Francisco] Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles Fair Chance Initiative for Hiring Ordinance, Affirm will consider for employment qualified applicants with arrest and conviction records. By clicking "Submit Application," you acknowledge that you have read Affirm's Global Candidate Privacy Notice and hereby freely and unambiguously give informed consent to the collection, processing, use, and storage of your personal information as described therein.$77k-115k yearly est. Auto-Apply 22h agoSenior Specialist, Account Management
Cardinal Health
Columbus, OH
**What Account Management contributes to Cardinal Health:** **Account Management is responsible for cultivating and maintaining on-going customer relationships with an assigned set of customers. Provides new and existing customers with the best possible service and recommendations in relation to billing inquiries, service requests, improvements to internal and external processes, and other areas of opportunity. Provides product service information to customers and identifies upselling opportunities to maintain and increase income streams from customer relationships.** **Responsibilities:** **Oversee assigned Medical Products and Distribution customer(s) as it pertains to supply chain health and general service needs** **Bridge relationships between the customer's supply chain team and internal Cardinal Health teams to ensure flawless service** **Support customer expectations and requirements through proactive account reviews, and regular engagement and review of key initiatives** **Prevent order disruption to customer through activities such as: elimination of potential inventory issues, substitution maintenance, core list review, and product standardization and conversions** **Resolve open order issues by reviewing open order and exception reports, analyzing trends, and partnering with customer to take alternative actions as needed.** **Advocate for customer and partner across Cardinal Health servicing teams to bring rapid and effective resolution to customer's issues, requests and initiatives** **Track, measure, and report key performance indicators monthly** **Build and maintain long-term trusted relationships with customer to support retention and growth of the account** **Qualifications:** **Bachelor's degree in related field, or equivalent work experience, preferred** **2-4 years of customer management experience, preferred** **Strong knowledge of MS Office applications (Excel, PowerPoint, Word and Outlook), preferred** **Demonstrated ability to work in a fast-paced, collaborative environment, preferred** **Highly motivated and able to work effectively within a team, preferred** **Strong communication skills with the ability to build solid relationships. preferred** **Ability to travel to customer locations, as needed is preferred** **What is expected of you and others at this level:** **Applies working knowledge in the application of concepts, principles, and technical capabilities to perform varied tasks** **Works on projects of moderate scope and complexity** **Identifies possible solutions to a variety of technical problems and takes actions to resolve** **Applies judgment within defined parameters** **Receives general guidance may receive more detailed instruction on new projects** **Work reviewed for sound reasoning and accuracy** **Anticipated salary range:** $57,000.00 - $81,600.00 **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. **Medical, dental and vision coverage** **Paid time off plan** **Health savings account (HSA)** **401k savings plan** **Access to wages before pay day with my FlexPay** **Flexible spending accounts (FSAs)** **Short- and long-term disability coverage** **Work-Life resources** **Paid parental leave** **Healthy lifestyle programs** **Application window anticipated to close:** 1/17/2026 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************$57k-81.6k yearly 30d agoSystems Engineer II
ANGI Energy Systems
Remote job
At Angi , we've had one simple mission for 30 years: get jobs done well. We make it happen by connecting homeowners with reliable pros who have the skills they need - and connecting pros with homeowners who have the jobs they want. Angi at a glance: Homeowners have turned to Angi for more than 300 million projects 1,000+ home service tasks covered 2,800 employees worldwide Why join Angi: Angi is defining the future of the home services industry, creating an environment where homeowners, pros, and employees benefit from more jobs done well. For homeowners, our platform is a reliable way to find skilled pros. For pros, we're a reliable business partner who helps them find the winnable work they want, when they want. For employees, we're an amazing place to call home. We can't wait to welcome you. About the team The IT Infrastructure team at Angi designs, builds, and maintains the systems that power our business and employees. We focus on automation, scalability, and security to ensure our technology foundation runs efficiently and reliably. The team partners across the business to deliver secure, scalable, and efficient technology solutions. While this is a remote position, we are a global company and are looking for applicants located in eastern or central time zones to align with our team's working hours. What you'll do Angi is looking for a Systems Engineer to join our Infrastructure team. We're seeking someone with a strong technical foundation and an Infrastructure as Code (IaC) and Infrastructure as a Service (IaaS) mindset. In this role, you'll help design, implement, and maintain endpoint and operating environments across the company, ensuring performance, reliability, and security through automation and proactive monitoring. Implement and manage IT Endpoint principles across Windows, Mac, and ChromeOS Automate installation, configuration, and maintenance of operating environments Manage software updates and system patching through automation and scheduling tools Monitor system performance, troubleshoot issues, and respond to incidents Maintain security and compliance across all endpoint environments Participate in an on-call rotation after becoming proficient in core technologies Document procedures, incidents, and lessons learned Collaborate cross-functionally to resolve technical problems and improve processes Provide training and technical support to users and team members Who you are 3+ years of experience in Systems Engineering, IT Infrastructure, or Endpoint Management Hands-on experience with tools like Jamf, Intune, or Google Workspace Strong knowledge of operating system updates, patching, and security principles Proficiency in PowerShell (Bash or Ruby a plus) Experience managing endpoints from vendors such as Apple and Lenovo In-depth experience with Linux, Mac, and Windows administration Familiarity with automation platforms (e.g., Jenkins) and scripting for configuration management Working knowledge of Microsoft Active Directory, Group Policy, IIS, and File Services Understanding of modern authentication and identity tools (Okta preferred) Excellent problem-solving and analytical skills Strong communication, collaboration, and time management abilities Awareness of data privacy and compliance best practices We value diversity We know that the best ideas come from teams where diverse points of view uncover new solutions to hard problems. We welcome and value individuals who bring diverse life experiences, educational backgrounds, cultures, and work experiences. Compensation & Benefits The salary band for this position ranges $80,000 - $135,000 commensurate with experience and performance. Compensation may vary based on factors such as cost of living. This position will be eligible for a competitive year end performance bonus & equity package. Full medical, dental, vision package to fit your needs Flexible vacation policy; work hard and take time when you need it Pet discount plans & retirement plan with company match (401K) The rare opportunity to work with sharp, motivated teammates solving some of the most unique challenges and changing the world #LI-Remote$80k-135k yearly Auto-Apply 8d agoDivision Manager (Rental Property)
Henderson Properties
Remote job
Full-time Description Rental Property Division Manager Job Type Full-time Charlotte, NC Monthly Profit Bonuses Monday - Friday Benefits of working with Henderson Properties! You receive 80 hours of PTO in your first year of employment and then it increases to 120 hours of PTO after your one year anniversary. We match up to 3% if you enroll in our Retirement Plan. We observe 8 Paid Holidays throughout the year. Insurance options to Full Time Employees after 90 days of employment. Flexible Working Schedules and option to work from home on Fridays. Discounts on real estate sales and maintenance work. PRIMARY RESPONSIBILITIES Manages functions and staff including supervisory staff. Establishes objectives and goals for business unit directed at process improvement and increased efficiency. Consults supervisors in effective management of employees and resources. Initiates and implements various projects as required. Manages departmental budget in line to organizational goals and objectives. Demonstrates ability to provide vision and strategy to successful completion of business objectives as related to the company business strategies. Understands business unit operations and its functioning (systems, procedural and policy related) at all levels. Anticipates employee needs/problems and finds creative solutions to reduce negative impacts on business. Utilizes management experience to effectively resolve supervisor-escalated issues concerning employees, systems, and processes. Demonstrates ability to effectively communicate with Senior Management. Key representative of business unit both internally and externally. Creates quality systems, monitors quality, initiates and implements corrective action where needed. SCOPE Directs the activities of professional employees with similar technical or functional responsibilities. Responsible for implementing operational and strategic policies and directives. Interfaces with senior management to report on project and program milestones and to present project needs. Has full budgetary responsibilities. Establishes and recommends changes to policies that affect subordinate organization. BUSINESS IMPACT Works on problems of diverse scope where analysis of situation or data requires evaluation of identifiable factors. Exercises judgment within generally defined practices and policies in selecting techniques for obtaining solutions. Acts as advisor to subordinate's) to meet schedules and/or resolve technical problems. Develops and administers budgets, schedules, and performance requirements. Erroneous decisions or failure to achieve goals results in additional costs and personnel, and serious delays in overall schedules. LEADERSHIP/ SUPERVISION Demonstrated ability to provide support and long-term direction to business unit. Models leadership standards aligned with company vision and coaches supervisors in developing strong leadership skills. Provides experienced guidance to Supervisors in managing training programs. May have senior level individual contributor direct reports. Assignments are given in the form of objectives with no processes defined. Provides guidance to subordinates to achieve goals in accordance with established policies. INTERNAL / EXTERNAL CONTACTS Frequently interacts with subordinates, customers and/or functional peer group managers. Interactions normally involve matters between functional areas, other company business units, or customers. Requirements PREFERRED EDUCATION BS/BA degree or equivalent related experience NC real estate license RELATED EXPERIENCE DESIRED 7-10 years of industry experience or equivalent work experience. Strong negotiation skills to resolve difficult issues and influence change within department. In-depth knowledge of Henderson Properties products, policies, procedures and business goals and strategies. In addition, a good understanding of the marketplace and Henderson Properties competitors. Good decision-making skills and consensus building ability. Promotes teamwork and is a key contributor in projects that involve other functional groups. MANAGEMENT EXPERIENCE DESIRED 2-4 years Salary Description $72,000 - $90,000 per year plus bonuses$72k-90k yearly 12d agoCall Center Support Specialist (Remote)
Midwaretech
Remote job
(Remote Oppurtunity) We are looking for a Customer Support Specialist to assist our customers with technical problems when using our products and services. Customer Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities. To be successful in this role, you should be an excellent communicator whos able to earn our clients trust. You should also be familiar with help desk software. Ultimately, you will help establish our reputation as a company that offers excellent customer support during all sales and after-sales procedures. Responsibilities Respond to customer queries in a timely and accurate way, via phone, email or chat Identify customer needs and help customers use specific features Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users) Update our internal databases with information about technical issues and useful discussions with customers Monitor customer complaints on social media and reach out to provide assistance Share feature requests and effective workarounds with team members Inform customers about new features and functionalities Follow up with customers to ensure their technical issues are resolved Gather customer feedback and share with our Product, Sales and Marketing teams Assist in training junior Customer Support Representatives Requirements and skills Experience as a Customer Support Specialist or similar CS role Familiarity with our industry is a plus Experience using help desk software and remote support tools Understanding of how CRM systems work Excellent communication and problem-solving skills Multi-tasking abilities Patience when handling tough cases BSc in Information Technology or relevant diploma$26k-38k yearly est. 60d+ agoIT Tech Specialist I - Generative AI (GENAI)/High Performance Computing (HPC) - Remote
Mayo Clinic
Remote job
The Research & Speciality Services area is seeking a highly skilled and motivated Tech Spec I HPC Engineer to join the HPC Team. The ideal candidate will have specialized skills in advanced administration and management of Nvidia SuperPod deployments, with a strong focus on parallel file systems, Kubernetes, containerization, Slurm schedulers, Nvidia Base Command, DDN Intelliflash, DDN Datastore, Python, Bash, Powershell, and capturing and reporting on usage metrics across HPC platforms. This role requires a deep understanding of high-performance computing (HPC) environments and the ability to optimize and maintain complex HPC systems. Works independently on projects and assignments within scope of ability and authority escalating more complex issues or those requiring leadership approval to the appropriate individual. May regularly assume a team leadership role to direct and coordinate the work of other staff, which includes assigning tasks to staff taking into consideration balancing workloads, skill sets, technical knowledge, and criticality of the tasks. Serves as a consultant or tutor, coaching others in specific technical areas of expertise. Serves and participates on appropriate committees and institutional workgroups and acts as a resource to institutional committees on an ad hoc basis, providing consultation in their area of expertise. Participates on committees to establish technical standards, promote integration of data, and/or coordination of projects across work units. Responsible and accountable for the on-time completion of tasks and projects, demonstrating a commitment to meet established deadlines and priorities. Serves as an active member of technical workgroups needed to advance project objectives. Aids in technical planning for areas supported by work unit as part of yearly division planning. Provides leadership in the technical design, selection, and application of the of information systems resources to satisfy the requirements of the systems. Participates in system technical reviews within the institution to ensure technical architecture and design is consistent with business needs. Develops technical proposals that consider alternatives and business case, gains needed institutional approvals, and works effectively across departmental organizations gaining consensus of stakeholders. Is recognized within their division as a technical expert and is sought out for their in-depth knowledge of a broad range of current technologies and these technologies apply to the Mayo's environment. Provides technical leadership in system architecture, design principles, software development methodologies, and selection of information systems within their division. Understands and applies concepts of enterprise architecture to ensure systems align, adhere, and integrate within Mayo Information Technology enterprise environment. May be required to provide 24/7 call support. Interfaces routinely with colleagues who may be located at any of the Mayo Group practices to perform job responsibilities requiring virtual collaboration and partnership. This vacancy is not eligible for sponsorship/ we will not sponsor or transfer visas for this position. Also, Mayo Clinic DOES NOT participate in the F-1 STEM OPT extension program. Bachelor's degree and 5 years' experience including 3 years' of demonstrated technical experience and 1 year of demonstrated leadership experience; Or, Associate's degree and 9 years' experience including 3 years' of demonstrated technical experience and 1 year of demonstrated leadership experience.Capable of moving among work areas and willing to do so. Demonstrated project and deliverable consistency through repeatable and reliable performance. Proven evidence of project management skills. Demonstrated oral and written communication, organization, problem solving, and facilitation skills. Evidence of mastery level expertise in one computing technology. Demonstrated ability in solving complex technical problems with multiple computing technologies. Experience working in healthcare technology. Exposure to managing both custom developed and vendor-supplied applications. Masters degree in applicable field preferred.$95k-152k yearly est. Auto-Apply 6d agoSenior Director, Platform Product Management
Pagerduty
Remote job
PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses. Join us. At PagerDuty, you'll tackle complex problems, collaborate with kind and ambitious people, and help build a more equitable world-all in a flexible, award-winning workplace. PagerDuty is seeking a Senior Director, Platform Product Management to join our diverse, customer-focused team in leading the industry's transformation to fully automated operations! Our vision: a world where AI-augmented software developers build and ship applications 10x faster, and those applications run reliably and autonomously in production. When the unexpected happens, AI agents and automated remediation will resolve most issues-so human teams can focus on innovation, not firefighting. In this pivotal role, you'll own the foundation of the PagerDuty Operations Cloud as a key technical product leader across several development teams. You'll define our platform strategy, evolve our roadmap and guide execution. The platform team will create leverage for internal application development teams to build new products faster and enable customers and partners to integrate PagerDuty with other tools. You'll work directly with our largest, most sophisticated customers who seek a high level of configurability, scalability and security to manage real-time work across their tool stack. The ideal candidate will bridge the world between API-first platform principles and understanding the burning problems of application development teams and external developers (in customer accounts, ISVs, plus tech and distribution partners). You're equally comfortable discussing the merits of an API structure and the business case for integration with a potential platform partner. You can rapidly learn 3rd-party applications and their platform concepts (ServiceNow, Atlassian, Salesforce, etc) and design a platform strategy that is valuable, feasible, usable, and viable. Important note: While this role is posted as remote, candidates who are located near one of our hub locations (San Francisco, Atlanta, or Toronto) will be given preference. Key Responsibilities Guide product strategy, prioritization, and roadmap allocating resources strategically between innovation and sustaining existing products to optimize business outcomes for: Core services: admin, authentication, security, notification, ingestion, app experience Developer Experience: APIs & Integrations - docs & tools, strategic integrations Infrastructure & Internal Tools: Internal admin tools, distribution channel enablement Build shared services and components to be used by multiple teams to create leverage and accelerate application feature delivery velocity Deliver APIs, developer tools and content to seamlessly onboard PagerDuty apps and professional services teams and customers onto the platform Evolve our contextual data platform enabling scalable and secure ingestion and correlation of data across a vast number of sources to be consumed by and contributed to by our apps Expand our integration ecosystem through internal development and partnerships across communications platforms, infrastructure, monitoring and observability, ITSM and IDPs and other developer tools Partner with infrastructure and security teams to meet our reliability, scalability, and compliance objectives Drive project prioritization based on customer value, compliance, developer velocity, cost control, and other business objectives across internal app teams, professional services, customers and 3rd-party partners Foster a high-performing, product management team with diversity of experience and perspectives through coaching, empowerment, and accountability Build trusted relationships with customers, partners, media and industry analysts such as Gartner, Forrester, IDC, representing PagerDuty as a thought leader Basic Qualifications 6-10+ years in technical product management for a B2B enterprise SaaS company, preferably with platform experience (APIs, developer tooling, shared services, etc.) Experience building, coaching and leading high-performing teams of 5+ PMs Strong knowledge of integration architecture, patterns and platforms, understanding of cross-application business processes and flows, and knowledge of API best practices Technical knowledge from academic background and/or work experience enabling you to partner with and be respected by experienced engineers Ability to experiment with 3rd party APIs, designing APIs based on RESTful principles, and collaborating on integration solution design Excellent collaboration skills with cross-functional teams that include engineering, product management, sales, and marketing Ability write, speak, and think about complicated and highly technical problems with uncommon lucidity Self-motivated user of AI tools for personal productivity and the craft of product with a bias towards scaling team output with technology rather than adding headcount Preferred Qualifications Bachelors or Masters in Computer Science or technical field, MBA is a plus Practical experience as a software developer is a big plus The base salary range for this position is 200,000 - 337,000 USD. This role may also be eligible for bonus, commission, equity, and/or benefits. Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience. Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process. Hesitant to apply? We encourage you to submit your resume even if you don't meet every requirement. We value potential and consider each candidate's full professional story. Whether you're exploring a career change or taking your next step, we look forward to reviewing your application. If this just isn't the right role or time - sign up for job alerts! Where we work PagerDuty operates a hybrid work model with offices in 8 major cities: Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. While we offer flexibility within our established locations, we cannot employ candidates residing in: Location restrictions: Australia: Northern Territory, Queensland, South Australia, Tasmania, Western Australia Canada: Alberta, Manitoba, Newfoundland, Northwest Territories, Nunavut, PEI, Quebec, Saskatchewan, Yukon United States: Alaska, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Oklahoma, Rhode Island, South Dakota, West Virginia, Wyoming Candidates must reside in an eligible location, which vary by role. How we work Our values guide how we support customers, collaborate with colleagues, develop products, and foster a culture of belonging. They define not just our actions, but what it means to be Dutonian. People Leaders at PagerDuty are responsible for creating high performance environments that drive accountability. PagerDuty has four key dimensions that define our Leadership Impact: Lead Self, Lead the Team, Lead the Business, and Lead the Future. Each dimension has three associated competencies to give leaders a shared language for guiding their development, career, promotion, and succession planning discussions. Our Manager Expectations serve as a practical guide for managers to understand their responsibilities, prioritize their efforts, and drive engagement and performance. What we offer As a global organization, our total rewards approach is competitive with industry standards and aligned with local laws and regulations. Learn more, including country-specific offerings, on our benefits site. Your package may include: Competitive salary Comprehensive benefits package Flexible work arrangements Company equity* ESPP (Employee Stock Purchase Program)* Retirement or pension plan* Generous paid vacation time Paid holidays and sick leave Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)* Paid volunteer time off: 20 hours per year Company-wide hack weeks Mental wellness programs *Eligibility may vary by role, region, and tenure About PagerDuty PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud is an AI-powered platform that empowers business resilience and drives operational efficiency for enterprises. With a generative AI assistant at its core, PagerDuty empowers teams to detect and resolve issues in real time, orchestrate complex workflows, and drive continuous improvement across their digital operations. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses PagerDuty is Great Place to Work-certified™, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2. Go behind-the-scenes on our careers site and @pagerduty on Instagram. Additional Information PagerDuty is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status. Your privacy is important to us. By submitting an application, you confirm that you have read and understand PagerDuty's Privacy Policy. PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email accommodation@pagerduty.com and we will work with you to meet your accessibility needs. PagerDuty uses the E-Verify employment verification program.$158k-205k yearly est. Auto-Apply 6d agoSenior IT Analyst
Auria
Remote job
Description Auria is a leading global supplier of highly-engineered systems for automotive flooring, acoustical, thermal, aerodynamic and other fiber-based solutions for gas and electric vehicles. With U.S.-based operational headquarters in Southfield, Michigan, Auria operates 16 manufacturing, 9 technical and 5 JV locations across 10 countries and employs approximately 4,900 people worldwide. We are currently searching for Sr IT Analyst to join our team at our Corporate Business Systems Team. This position can be located at any one of our US locations and will be determined based on the successful candidate's location. What you will do: Design, test, debug, and implement new software application systems and enhancements to existing systems. Performs maintenance on existing software applications Solves basic to highly complex technical problems and is called on to lead projects Demonstrates in-depth knowledge and understanding of key functional areas Leads multiple functional areas and responsible for delivery within the timing, budget, and scope of larger department initiatives Responsible for answering and resolving support activities to department metrics and KPI's, providing corrective action recommendation when KPI's are not met. Responsible for meeting individual yearly objectives for the IT department. Ensures users of IT systems and technology receive timely and effective support. Works within own department and across other departments to resolve support issues. Delivers to plant / program launch activities in accordance with IT Risk and System policies. Responsible for meeting deadlines in projects which align to the department strategy. Responsible for system documentation in accordance with company systems implementation policies. Leads risk management for the IT organization, elevating concerns when identified. Adopts new and emerging technologies in their respective field of expertise, leads changes and upgrades to provide better service to their customers. Demonstrates the ability to understand problems or business opportunities in their area of responsibility and can gather, document, and analyze relevant requirements. Ensure documentation is produced in accordance with company standards and policies. Follows documented audit controls and security procedures. Makes recommendations for continuous improvement and risk mitigation. Leads the identification, development, analysis, documentation, and implementation of business use cases. Prepares for, presents to, and leads business process or system walk-throughs. Ensure users of their team's systems / technology are supported effectively and timely. Drive customer satisfaction and engagement for all systems and support services. Leads the development of specifications and proposals. Liaise with business/process owners and IT management on changes to the IT environments related to their team. Interface with peers and other IT teams on multi-discipline projects ensuring any technical or operation challenges are not introduced during newer implementations or changes. Understands systems methodology and can adapt to the methodology used by the group or groups to which support is provided. Highlights required maintenance and upgrades as they arise to ensure any costs can properly be tracked and budgeted. Performs analysis and support for assigned applications, sub-systems, or specific system modules. Identifies areas where cost or resource waste could be eliminated and elevated to their direct management. Responsible for building project plans and driving deadlines for projects in their own functional area. Evaluates alternative solutions to meet business requirements, assist in development of cost - benefit analysis and making recommendations to team leaders or IT management. Proactively plan for required maintenance and upgrades to ensure any costs can be identified, budgeted, and tracked. Determines and documents the impact of a proposed change on business processes and systems in their area of responsibility and makes appropriate plans and or recommendations Responsible for understanding and following development and implementation policies and procedures Responsible for system documentation in accordance with company systems implementation policies. Responsible for governing ERP support tickets related to responsible area. Other duties as assigned What you will gain as a part of the Auria Team: An opportunity to enroll in full medical, dental and vision plan. As well as voluntary benefits. Fertility Benefits available for those enrolled in our medical plan for financial support of treatment options Parental Leave and Adoption and Surrogacy Benefits for salaried employees Tuition Reimbursement available for eligible employees to continue education Auria matches 50% of your contributions up to 8%, for a maximum Auria match of 4% Salary Continuation & Long-Term Disability (LTD) What you will bring: BS degree with focus in IT or technical subject, preferred, or on the job experience Minimum 5 years of manufacturing IT experience within the ERP environment. Plex, QAD, One Stream, Power BI, SQL preferred Travel Requirements: Ability to travel up to 50% of the time to Auria manufacturing facilities. Knowledge, Skills, and Ability: Enterprise solution delivery, team and technical agility, continuous learning culture, communication, adaptability and creative thinking problem solving. Ability to work from the shop floor to the front office with ease Advanced knowledge and experience of the system life cycle methodology, quality assurance, project management, and relevant disciplines Possesses advanced analytical, technical, and problem-solving skills and abilities When applying to Auria positions, you will be taken to our career site (careers.auriasolutions.com) to apply directly with us even through external job boards. Auria utilizes an in depth interview process and will extend offers to successful candidates only at the completion of our process. Auria reminds all candidates that we will never ask for sensitive financial information throughout our process. We remind all candidates to take caution with any position that they are applying or when engaging with recruiters.$89k-116k yearly est. Auto-Apply 49d agoManager, Integration Support Engineering
Cedar
Remote job
Our healthcare system is the leading cause of personal bankruptcy in the U.S. Every year, over 50 million Americans suffer adverse financial consequences as a result of seeking care, from lower credit scores to garnished wages. The challenge is only getting worse, as high deductible health plans are the fastest growing plan design in the U.S. Cedar's mission is to leverage data science, smart product design and personalization to make healthcare more affordable and accessible. Today, healthcare providers still engage with its consumers in a “one-size-fits-all” approach; and Cedar is excited to leverage consumer best practices to deliver a superior experience. The Role Cedar is seeking a Manager, Integration Support Engineering to lead a team of Integration Support Engineers, and to play a key role in our transformation into a high-impact, cross-stack Escalations group. This role is ideal for a technically adept, operationally strong people manager who enjoys being close to the work-overseeing day-to-day team execution, managing incident and escalation workflows, and contributing to broader cross-team strategic initiatives. In this position you will: Manage a team of Integration Support Engineers responsible for triaging and investigating complex escalations across Cedar's product and integration surfaces. Own day-to-day operations for your team: queue management, workload balancing, prioritization, and ensuring SLAs are met. Execute and continuously improve Cedar's incident management processes within your area, with a focus on clear communication and coordination with commercial and technical stakeholders. Drive a culture of root cause analysis and investigative ownership, coaching your team on documentation quality, handoffs, and follow-through. Collaborate with Product, Engineering, Client Management and Support to surface patterns in escalations and identify opportunities for long-term improvements. Use data and dashboards to monitor team performance, highlight chronic issues, and provide input into where we should direct future investment. Support Cedar's shift toward more standardized, scalable integration practices by ensuring your team follows best practices while still supporting existing complex configurations. Collaborate closely with the Senior Manager and other leaders to align on priorities, share insights from the front line, and help implement team-wide process changes. What we look for in an ideal candidate Strong technical aptitude-you can understand and guide your team through deep technical problems even if you're not writing production code. Operational leader with a track record of driving efficiency improvements across teams. Excellent cross-functional communicator, capable of giving clear, concise updates to both technical and commercial stakeholders. Passionate about problem-solving and root cause analysis, with a bias for clarity, prioritization, and action. Experience working in or with B2B SaaS, healthcare tech, or other complex, integration-heavy environments. Comfortable leading a remote team and operating in a fast-paced, high-ownership culture. Compensation Range and Benefits Salary Rate Range*: $153,000 - $180,000 This role offers a competitive benefits and wellness package *Subject to location, experience, and education #LI-AH #LI-REMOTE What do we offer to the ideal candidate? A chance to improve the U.S. healthcare system at a high-growth company! Our leading healthcare financial platform is scaling rapidly, helping millions of patients per year Unless stated otherwise, most roles have flexibility to work from home or in the office, depending on what works best for you For exempt employees: Unlimited PTO for vacation, sick and mental health days-we encourage everyone to take at least 20 days of vacation per year to ensure dedicated time to spend with loved ones, explore, rest and recharge 16 weeks paid parental leave with health benefits for all parents, plus flexible re-entry schedules for returning to work Diversity initiatives that encourage Cedarians to bring their whole selves to work, including three employee resource groups: be@cedar (for BIPOC-identifying Cedarians and their allies), Pridecones (for LGBTQIA+ Cedarians and their allies) and Cedar Women+ (for female-identifying Cedarians) Competitive pay, equity (for qualifying roles), and health benefits, including fertility & adoption assistance, that start on the first of the month following your start date (or on your start date if your start date coincides with the first of the month) Cedar matches 100% of your 401(k) contributions, up to 3% of your annual compensation Access to hands-on mentorship, employee and management coaching, and a team discretionary budget for learning and development resources to help you grow both professionally and personally About us Cedar was co-founded by Florian Otto and Arel Lidow in 2016 after a negative medical billing experience inspired them to help improve our healthcare system. With a commitment to solving billing and patient experience issues, Cedar has become a leading healthcare technology company fueled by remarkable growth. "Over the past several years, we've raised more than $350 million in funding & have the active support of Thrive and Andreessen Horowitz (a16z). As of November 2024, Cedar is engaging with 26 million patients annually and is on target to process $3.5 billion in patient payments annually. Cedar partners with more than 55 leading healthcare providers and payers including Highmark Inc., Allegheny Health Network, Novant Health, Allina Health and Providence.$54k-80k yearly est. Auto-Apply 28d agoStrategic Partnership Manager
Employers Holdings, Inc.
Remote job
Strategic Partnership Manager | 100% Remote (WFH) Opportunity The Strategic Partnership Manager manages all producer and sales processes within a strategic partnership. This position works in cooperation with the EMPLOYERS' Sales and Underwriting Plan to focus our sales effort on business opportunities that are consistent with our underwriting and financial objectives, for our national strategic partnerships. This is a highly collaborative role that works with our more complex partnerships and distribution channels. Essential Duties and Responsibilities * Achieve premium and profit goals per annual company objectives. * Creates and executes a partnership management/stewardship plan that results in the achievement of our goals and those of our partners while maintaining the highest level of client satisfaction. * Monitors and evaluates the marketplace for new product and partnership opportunities. * Takes the lead role in the development and delivery of education and training programs for our external and internal customers in order to improve efficiency, sales and financial results. * Operates in cooperation with our internal organization in developing new, innovative efficiencies, products and improved customer communication. Maximizes usage of all current systems, products and services. * Performs necessary and regular meetings with customers and prospects in order to build strong relationships, maximize production and to keep the producers up to date on company products and services. * Primarily responsible for the development of the partner/underwriter relationship and serves as model to other team members in developing consistently successful relationships. * Produces and analyzes monthly reports to identify key trends in competition and customer performance and act on it with key stakeholders. * Develops and coordinates events to facilitate production and strong relationships. * Represents the Company at industry events across the country to build and maintain business relationships and strengthen our overall company brand. * Is a subject matter expert on cross department company initiatives. * Other duties may be assigned. Requirements * 10 years of insurance, insurtech and/or payroll industry experience. * Capable of working with limited direction. * Technical problem solver with enough workers' compensation rating bureau knowledge to discuss and solve audit, collection, product and some underwriting problems. * Business acumen to work with senior leadership within our largest partnerships and most complex distribution channels. * Possesses excellent verbal and written communication skills * Valid state driver's license and good driving record * Excellent organizational skills * This focused and goal-oriented position requires someone who possesses sales skills and who can influence others through negotiation techniques. * Ability to interact effectively with all levels of personnel and represent the Company professionally, both internally and externally. * Working knowledge of Microsoft Word, Excel, PowerPoint and Video Conferencing. * Proven partnership management and/or sales skills in the workers comp/insurance industry Education * Bachelor's Degree or equivalent combination of education and experience Work Environment: * Remote: This role is a remote (work from home (WFH)) opportunity, and only open to candidates currently located in the United States and able to work without sponsorship. * It requires a suitable space that provides a private and quiet workplace. * Expected Work Hours: Schedules are set to accommodate the requirements of the position and the needs of the organization and may be adjusted as needed. * Travel: May be required to travel to off-site location(s) to attend meetings, as necessary Salary Range: $80,000 - $120,000 and a comprehensive benefits package, please follow the link to our benefits page for details! ********************************************************* About EMPLOYERS As a dynamic, fast-growing provider of workers' compensation insurance and services, we are seeking a goal-oriented individual willing to put their ideas to work! We offer a positive, challenging work environment, combined with an opportunity to build your career as you help us grow our business, in innovative and imaginative ways that are uniquely EMPLOYERS! Headquartered in Nevada, EMPLOYERS attributes its long-standing success to its most valuable resource, our employees across the United States. EMPLOYERS is known for the quality service and expertise we provide to our clients, and the exemplary work environment we provide for our employees. We live and breathe our core values: Integrity, Customer Focus, Collaboration, Initiative, Accountability, Innovation, and Personal Fulfillment. These are the pillars that support how we do business with our clients as well as how we treat each other! At EMPLOYERS, you'll discover an energetic environment that inspires top achievement. As "America's small business insurance specialist", we have the resources, a solid reputation and an expanding nationwide identity to enrich your work/life and enhance your career. #LI-Remote$80k-120k yearly 13d agoTechnology, Software Engineering, Data and Product - United States - 2026 ReEntry Program
Jpmorganchase
Remote job
At JPMorganChase, we recognize that rewarding careers do not always follow a conventional path. We value the diversity, fresh perspective and wealth of experience that returning professionals can bring. The ReEntry program offers experienced professionals, who are currently on an extended career break of at least two years, the support and resources needed to relaunch their careers. The program spans over 30 locations worldwide. The ReEntry Program is a 15-week fellowship program, beginning April 20, 2026 and ending July 31, 2026 with the prospect of an offer for permanent employment with JPMorganChase at the end of the program. The permanent placements will be based on both business needs and candidate skill set. Please refer to our ReEntry Overview page for further information regarding the Program Technology at JPMorganChase We're one of the world's biggest technology- and data-driven companies. We spend $17 billion on technology and operate globally at unparalleled scale and speed. You'll join an inspiring and curious team of technologists dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. You'll be tasked with keeping the team and other key stakeholders up to speed on the progress of what's being developed. And best of all, you'll be working with and sharing ideas, information and innovation with our global team of technologists from all over the world. What We Look For We are looking for technology professionals in our US Tech Center locations with previous experience including but not limited to; Software Engineers (Fullstack & Backend) - with Java, Spring, .NET, Salesforce, Python, C++, Oracle, AWS & Kubernetes experience UI Engineers - JavaScript, React/Angular & ExpressJS/NodeJS/GoLang & Oracle/SQL Data Analytics, Quant Analytics, Scientists and Engineers Data Management Data Engineers - Hadoop, Spark, Kafka, Cassandra Database Management Architecture Agility Leads Technical Program Delivery Product Managers Solutions Analysts (Business Analysts & QA Analysts) Technology Support (Applications Support) DevOps, Site Reliability and Infrastructure Engineers UX Research and Design You will probably have a background in computer science, preferably in a software engineering role. You will be a creative, innovative team player with analytical, technical, problem solving, planning and organizational skills. As a business with an ongoing focus on software development, we would be very keen to hear from you if you have previous Open Source or Object Oriented programming experience with an understanding of agile methodologies.$110k-141k yearly est. Auto-Apply 22d agoSr. Customer Lifecycle Marketing Manager - Schools
Clever, Inc.
Remote job
Clever is on a mission to connect every student, worldwide, to a world of learning. With our identity platform for education, we serve 77% of U.S. schools and over 1 million K12 students internationally. As a trusted partner for schools and educators, we provide secure, seamless access to digital learning tools that empower students everywhere. Clever, a Kahoot! Company, is headquartered in San Francisco, CA, but our impact extends far beyond. Learn more about us at *************** About the Team & Opportunity The Growth and Customer Marketing team is the engine that drives engagement and expansion across Clever's ecosystem. We own the go-to-market strategy for deepening user engagement, generating demand, and strengthening the powerful network effects between schools and edtech applications. This role reports to the Head of Growth and Customer Marketing. You will join us at a critical time to lead the strategy for activating and converting school customers with complex needs. If you are passionate about building a sophisticated, full-stack marketing engine and directly impacting the way millions of students access digital learning, this is the perfect role for you. How You'll Make an Impact The problem you'll solve: Your core mission will be to accelerate the growth of Clever's school network at scale. In this role you'll own the cross-channel strategy for deepening the engagement of schools on our platform across their entire lifecycle. This includes activating and nurturing new school users to shorten time-to-value for our school customers, as well as helping schools securely connect and share data with more of their technology providers. Who you'll partner with: You will drive strategic planning and cross-functional leadership with partners in Marketing, Product, Customer Success, Customer Education, Onboarding, and Operations. What success looks like: Success is measured by growth in product adoption across Clever's school solutions, and global growth in connections between schools and applications. You'll know you're doing great when school customers are onboarding, activating, and securely connecting to all of their technology with Clever, leading them to buy more of Clever's products and services and recommend Clever to other school technology leaders. Key projects you'll lead: Set and execute the customer growth strategy for schools: Develop a deep shared understanding of the full customer lifecycle for Clever's core school audiences of administrators, educators, and school staff. Segment customer data and extract insights in order to uncover opportunities to accelerate loops. Set the experimentation roadmap for validating which levers drive impact. School lifecycle marketing: partner with product marketing, brand marketing, customer success, and sales to develop and launch high-impact integrated marketing campaigns that reach thousands of educators and administrators across multiple channels. Customer marketing: You'll be defining and building scalable customer marketing programs that showcase the impact that Clever has with administrators and educators in schools on our platform. Product-led growth: Collaborate with product, engineering, and design teams on ways to improve our onboarding, activation, and connection flows. What We're Looking for Required Skills & Experience (Must-Haves) 8+ years of experience in a lifecycle marketing or customer marketing role Results-driven: you have a deep understanding of activation, retention, and account expansion strategies and employ a test-and-learn approach to achieving outcomes. Customer experience obsessed: empathy for customer needs is central to your marketing philosophy, and you're a fierce user advocate. Builder mindset: you've demonstrated success developing marketing programs from the ground up, and have built scalable systems to turn winning customer experiences into referrals, case studies, and advocacy. Collaborative cross-functional leader: you have experience setting goals on large complex projects and coordinating across diverse teams. Technical problem solver: extensive experience with marketing automation and customer engagement platforms (e.g., Braze, Iterable), familiarity with Salesforce or a comparable CRM platform. Excellent communicator: you're comfortable writing effective copy for driving action and customer storytelling. Preferred Qualifications (Nice-to-Haves) Affinity for the mission: past experience in education or edtech, with a strong interest in secure digital learning. Natural data-storyteller: you possess exceptional analytical skills - advanced spreadsheet and data visualization skills required; experience with SQL a plus. Gen-AI forward: experience developing agentic workflows for campaign automation or personalization. Content marketing experience: full-stack content marketing experience - storytelling, production and distribution. PLG: Familiarity with product-led growth and product-led sales motions, and strong opinions on how to leverage them for revenue expansion. CLEVER BENEFITS AND PERKS: Competitive salary Flexible PTO and Paid Parental Leave Comprehensive health, vision, and dental coverage Mental healthcare services Professional development budget Annual company retreat + team events Salary Transparency The salary range for this role for candidates living in the United States, excluding NYC and San Francisco, CA, is $129,000 - $152,000. For candidates residing in NYC and San Francisco, CA is between $142,000-$167,000. All final offers are determined using multiple factors, including experience and level of expertise. Inclusion & Belonging Clever believes classrooms and our company should be diverse and inclusive. We celebrate actions that build diverse teams, include every voice, and create safe spaces for everyone to bring their authentic selves to work. Clever does not conduct interviews via text or Telegram. We will never ask for your financial information or reimbursement of equipment of any kind. If you receive any communications regarding employment with Clever that you think might be a scam, please email *************************. If you are a resident of Colorado, please note you have the right to redact your age-related information like age, birth date, or dates of schooling.$142k-167k yearly Auto-Apply 26d ago
Learn more about Technical Problems jobs
Jobs that use Technical Problems
- Customer Engineer
- Desktop Support Analyst
- Field Service Representative Lead
- Junior Technical Analyst
- Lead Technical Support Specialist
- Manager Information Technology Specialist
- PC Desktop Technician
- Production Test Technician
- Senior Field Engineer
- Senior Field Service Representative
- Senior Technical Support Agent
- Technical Expert
- Technical Support Professional