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Social worker jobs in Bayamn, PR - 16 jobs

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Social Worker
Case Manager
Family Support Specialist
Medical Social Worker
Behavioral Health Specialist
Mental Health Clinician
  • Oncology Case Manager - Miami/Puerto Rico

    Caris Life Sciences 4.4company rating

    Social worker job in San Juan, PR

    **At Caris, we understand that cancer is an ugly word-a word no one wants to hear, but one that connects us all. That's why we're not just transforming cancer care-we're changing lives.** We introduced precision medicine to the world and built an industry around the idea that every patient deserves answers as unique as their DNA. Backed by cutting-edge molecular science and AI, we ask ourselves every day: _"What would I do if this patient were my mom?"_ That question drives everything we do. But our mission doesn't stop with cancer. We're pushing the frontiers of medicine and leading a revolution in healthcare-driven by innovation, compassion, and purpose. **Join us in our mission to improve the human condition across multiple diseases. If you're passionate about meaningful work and want to be part of something bigger than yourself, Caris is where your impact begins.** **Position Summary** The Oncology Case Manager is responsible for maintaining and growing business with existing customers within an assigned territory. This role focuses on managing customer relationships end-to-end, ensuring a high-quality experience from order initiation through delivery of the laboratory report. The ideal candidate will have at least three years of experience in the pharmaceutical, medical device, or diagnostic industry, with proven success in account management, customer retention, and organic account growth. **Key Responsibilities** + Partner closely with internal and external stakeholders to deliver exceptional customer support and satisfaction. + Execute customer retention strategies to maintain and grow existing accounts. + Build and maintain value-based relationships with current customers, driving increased utilization of products and services. + Maintain frequent communication with the teammates, Customer Support, and Commercial Leadership to share customer feedback, success stories, challenges, and best practices. + Accurately document customer interactions, updates, and value-based activities in the CRM. + Develop and maintain practical working knowledge of company products, services, technology platforms, reimbursement and billing processes, and molecular profiling solutions. + Establish and maintain open communication with key stakeholders at assigned accounts and escalate issues impacting customer satisfaction. + Maintain assigned company equipment and assets. + Submit required reports and documentation accurately and on time. + Meet or exceed assigned performance goals. + Support meetings, conferences, and trade shows as needed. + Assist physicians with ordering and interpretation of the CMI platform, including QC report accuracy, requiring access to PHI. + Maintain a primary focus on case management. **Required Qualifications** + Bachelor's degree required. + Minimum of three years of account management or customer-facing experience. + Strong problem-solving and decision-making skills. + Understanding of clinic-based business practices. + Ability to learn proprietary software. + Excellent written and verbal communication skills. + Strong organizational, interpersonal, and collaboration skills. + Valid driver's license and reliable transportation. + Successful completion of pre-employment requirements. **Preferred Qualifications** + Experience in pharma, medical device, or diagnostics. + Oncology experience. **Physical Demands** + Ability to sit or stand for extended periods. + Ability to lift routine office materials. **Additional Information** + Periodic travel required, including possible evenings, weekends, or holidays. **Conditions of Employment:** Individual must successfully complete pre-employment process, which includes criminal background check, drug screening, credit check ( applicable for certain positions) and reference verification. This reflects management's assignment of essential functions. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Caris Life Sciences is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability. Caris Life Sciences is a leading innovator in molecular science and artificial intelligence focused on fulfilling the promise of precision medicine through quality and innovation. Caris is committed to quality and excellence at our state-of-the-art laboratories. Learn more about our tissue lab and the advanced technologies that are helping improve the lives of cancer patients.
    $52k-63k yearly est. 7d ago
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  • Social Worker

    Rochester Regional Health 4.3company rating

    Social worker job in Puerto Rico

    Job Title: Social Worker Department: Social Work Hours Per Week: 40 Schedule: Monday-Friday, 8am-5pm Sign-On Bonus: Up to $7,500 As a Social Worker, you play an important and trusted role in the lives of patients and their family. You are an integral part of their care and recovery. RESPONSIBILITIES: Determine patient needs through rounds, chart review, patient/family interviews and team conferences coordinate multidisciplinary and agency case conferences; work with care managers to advocate for patient/family to obtain approval for insurance coverage. Manage referrals related to patients at risk and determine appropriate intervention strategies and document as implemented ensure inappropriate referrals are channeled correctly and documented. Coordinate assessments and develop care plan in accordance with accepted social work policy implement plan of intervention preparatory to discharge or initiate continued care plan. REQUIRED QUALIFICATIONS: Bachelors in Social Work PREFERRED QUALIFICATIONS: Masters in Social Work Long term care experience EDUCATION: BS: Social Work (Required) LICENSES / CERTIFICATIONS: PHYSICAL REQUIREMENTS: S - Sedentary Work - Exerting up to 10 pounds of force occasionally Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements. Any physical requirements reported by a prospective employee and/or employee's physician or delegate will be considered for accommodations. PAY RANGE: $24.75 - $34.00 CITY: Rochester POSTAL CODE: 14626 The listed base pay range is a good faith representation of current potential base pay for a successful full time applicant. It may be modified in the future and eligible for additional pay components. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts. Rochester Regional Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital or familial status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law.
    $24.8-34 hourly Auto-Apply 60d+ ago
  • Family Support Specialist I

    Urban Strategies, Inc. 4.0company rating

    Social worker job in Caguas, PR

    TITLE: Family Support Specialist I REPORT TO: Senior Project Manager BACKGROUND: For nearly 40 years, Urban Strategies, Inc. has assisted residents and community stakeholders to design and implement a wide range of transformative projects in distressed U.S. communities. Our goal is to ensure that our all of families are stable and thriving. JOB SUMMARY: Family Support Specialist provides support to a defined community or housing development as both a social service specialist and community organizer. The Specialist will work with residents on an individual basis, as needed, to mitigate risks of housing instability. The Specialist will also develop programs with residents and other community service providers to address community concerns and opportunities. Direct Service Delivery Responsibilities Develop effective partnerships with organizations that address community identified needs (including, but not limited to, after school programs, health fairs, job training, on- site classes) Develop and coordinate programs as applicable that address the community identified needs Develop and maintain relationships with community stakeholders and service organizations Work directly with residents when specific intervention is required to include conducting assessments, developing IDPs and FDPs, connection to services, and conducting quarterly check-ins for those with identified goals. Identify resident needs and locate community resources that may address these needs Collaborate with the management company and resident leadership body on neighborhood safety initiatives and meetings Grant writing for programs at the local site. Maintain records and document resident need, progress, and continual outcomes Document work with residents in LEARN Document onsite programming outputs in LEARN QUALIFICATIONS: Education and/or experience required: Associates Degree or related experience Commitment to strengths-based and family-focused service planning; ability to understand program philosophies and place-based approach Ability and commitment to handle privileged information in a professional and confidential manner Ability to function as a team player in both internal and external relationships Availability to attend evening and weekend functions as required Possession of a valid driver's license and availability of automobile for work use Strong verbal and written communication skills Must be proficient in Microsoft Outlook, Word and Excel Skills and/or competencies required: Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community. Strong organizational, planning and time management skills. A strong sense of and respect for confidentiality involving both participants and fellow employees. Must excel in fast-paced environment Ability to work in a variety of settings with culturally-diverse persons and communities with the ability to be culturally sensitive and appropriate. The ability to work independently and with initiative, combined with skills for thriving in a team environment to achieve shared goals. Computer proficiency in MS Office Suite (Advanced MS Excel), other commonly used software. Urban Strategies, Inc is an Equal Opportunity Employer.
    $23k-27k yearly est. 2d ago
  • Clinical Behavioral Health Specialist

    Sedgwick 4.4company rating

    Social worker job in San Juan, PR

    By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve. Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies Certified as a Great Place to Work Fortune Best Workplaces in Financial Services & Insurance Clinical Behavioral Health Specialist **The ideal candidate would be able to work these hours: 11AM to 7PM Central Time (or equivalent 9AM to 5PM Pacific Time), Monday-Friday** **PRIMARY PURPOSE** : To identify and address psychosocial, medical, and employment issues within a claim and be actively engaged in resolution; to work in conjunction with and provide recommendations and education to the claims examiner, claimant, and clinical team; to work with the clinical team and claimant to overcome medical and return-to-work (RTW) barriers; to establish positive claimant relationships and aid in reducing litigation; and to serve as a resource to the claimant and other members of the clinical team **ARE YOU AN IDEAL CANDIDATE?** We are looking for enthusiastic candidates who thrive in a collaborative environment, who are driven to deliver great work. **ESSENTIAL RESPONSIBILITIES MAY INCLUDE:** + Identifies claimant's psychosocial issues/needs, related barriers, and post traumatic injury/incident. + Assesses claimant's situation for psychosocial needs, cultural implications, and support systems in place. + Develops a plan to improve medical progression, return to work, and reduce litigation. + Provides counseling, ongoing assessment and addresses personal and team goals to ensure appropriate resources are available to claimant. + Promotes patient advocacy and interacts with the claimant in a positive manner. + Communicates clearly with claimants, physicians, claim examiners, and other members of the clinical team and maintains professional client relationships. + Performs clinical assessment of claimant, physician, employer and attorney if appropriate. + Creates a case management plan based on the assessment with measurable goals and objectives utilizing evidence-based criteria. + Monitors ongoing progress toward these goals and objectives; implements plan through case management interventions. + Maintains case and unit goals to achieve optimal outcomes and customer service/satisfaction goals. + Manages assigned cases timely and facilitates claim closure based on treatment goals and return-to-work issues. + Solid clinical knowledge of psychiatric disease processes including familiarity with DSM-5 guidelines + Travels as required. **Education & Licensing** Master's degree from an accredited college or university in social work, psychology, or counseling required. Independent clinical license at the master's level- Licensed Clinical Social Worker (LCSW), Licensed Independent Clinical Social Worker (LICSW), Licensed Master Social Worker (LMSW), Certified Independent Practice Social Worker (CIPSW), Independent Social Worker (ISW), Licensed Clinical Professional Counselor (LCPC), or Licensed Professional Clinical Counselor (LPCC), or equivalent in colleague state required. Six (6) years. of related experience or equivalent combination of education and experience required to include four (4) years of clinical experience. Experience conducting psychosocial assessments preferred. **Spanish as a second language preferred.** **TAKING CARE OF YOU BY** + Offering a blended work environment. + Supporting meaningful work that promotes critical thinking and problem solving. + Providing on-going learning and professional growth opportunities. + Promoting a strong team environment and a culture of support. + Recognizing your successes and celebrating your achievements. + Thrives when everyone is working towards the same vision/goals. + We offer a diverse and comprehensive benefits package including: + Three Medical, and two dental plans to choose from. + Tuition reimbursement eligible. + 401K plan that matches 50% on every $ you put in up to the first 6% you save. + 4 weeks PTO your first full year. **NEXT STEPS** If your application is selected to advance to the next round, a recruiter will be in touch. _As required by law, Sedgwick provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency in job postings. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and cost of specific location. For the jurisdiction noted in this job posting only, the range of starting pay for this role is $75,000-$80,000. A comprehensive benefits package is offered including but not limited to, medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits._ _\#mastersdegree #LCSW #LICSW #LMSW #CIPSW #ISW #LCPC #LPCC_ Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace. **If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.** **Sedgwick is the world's leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. The company's expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. For more, see** **sedgwick.com**
    $24k-29k yearly est. 5d ago
  • Medical Social Worker (MSW) - Relocate to San Francisco

    Vivo Healthstaff

    Social worker job in San Juan, PR

    Job Description -- MUST BE WILLING TO RELOCATE TO SAN FRANCISCO BAY AREA -- Vivo HealthStaff is looking for a Medical Social Worker in San Francisco California. This is a permanent full-time position. The Social Worker provides direct case management services to participants. The primary role of the MSW is to assist participants and their family/caregivers to cope with the social and emotional issues and practical arrangements related to maintaining their independence. With support from the Social Work Lead, the MSW serves as an integral member of an interdisciplinary team (IDT) providing assessments, coordination, treatment planning, information and referral to community resources and other social work services to meet the complex needs of participants and their families. services, outside of primary care, to connect with appropriate treatment resources. QUALIFICATIONS (knowledge, Skills, Abilities) Graduate of an accredited college with a Master's of Social Work degree. Minimum one-year experience with the frail or elderly. Experience or ability in working with a diverse population. Minimum one-year post MSW experience (preferred). Minimum one-year case management experience (preferred). Minimum one-year health care related experience (preferred). About Vivo HealthStaff: Since 2016, Vivo HealthStaff has been providing both temporary and permanent opportunities to clinicians across the United States. We are dedicated to developing long-term relationships with our clinical providers. Our experienced recruitment team will help guide you to the right opportunity.
    $29k-35k yearly est. 26d ago
  • Relocation Opportunity! Bilingual Mental Health Clinician

    Casa Esperanza 4.4company rating

    Social worker job in Puerto Rico

    Casa Esperanza, Inc. is looking for qualified Bilingual Mental Health/Substance Abuse Clinicians to join its team. We are offereing a $2,000 Sign One Bonus and relocation assitance! Position: Bilingual Mental Health/Substance Abuse Clinician Department: Familias Unidas Reports To: Director of Behavioral Health Operations Agency Summary: Casa Esperanza, Inc. is a bilingual/bicultural behavioral health treatment provider serving Boston and the Merrimack Valley. Our mission is to empower individuals and families to recover from addiction, trauma, mental illness and other chronic medical conditions; overcome homelessness; and achieve health and wellness through comprehensive, integrated care. Casa Esperanza has an operating budget of $6.3 million and more than $9 million in assets. Job Summary: The Mental Health Clinician will assist the organization in ensuring the provision of quality care in an outpatient mental health clinic serving individuals with co-occurring disorders. The Mental Health Clinician will primarily provide support to clients by utilizing client's strengths, needs, abilities and preferences in completing assessments and to develop individualized service plans. The Mental Health Clinician will also provide group treatment services using evidence-based practices, as needed. Essential Functions: Client Care Provides crisis intervention counseling, with referrals to ongoing mental health services when needed. Utilizes case conferencing and the program team to coordinate and ensure client treatment plans are effective and appropriate. Engages external and internal service providers to better meet clients' needs Provides group treatment using evidence-based practices including Motivational Interviewing, Cognitive-Behavioral Therapy, Relapse Prevention, Relational and Psychodynamic therapy, etc., as needed. Participate in weekly clinical meetings to provide updates and assist in the decision making related to treatment planning and implementation. Functions as a resource to the rest of the team on mental health related issues, and assist in the various components of this program. Provides backup clinical coverage to the program to include staff supervision and program oversight. Respond to client grievances and complaints Provide on-call coverage, as needed. Administrative Ensures adherence to program treatment philosophies and policies. Maintains client and program records in accordance with agency requirements and timelines Assist with utilization management to include assessing for appropriateness, effectiveness and medical need for services. Work with Billing Specialist to ensure authorizations are up to date & units have not expired. Assist in all reporting as required by supervisors. Attends all training's and professional development opportunities as required. Attends mandatory weekly MDT meetings. Maintains knowledge of current trends and developments in the field. Participate in weekly programmatic and clinical supervision. Qualifications: Master's degree required in social work, psychology, counseling, or related field required, LICSW, LMHC, LCSW a PLUS . Two years' experience working with a psychiatric/substance abusing/co-occurring population. Knowledge of appropriate community resources Knowledge of the issues affecting people with HIV/AIDS in recovery from substance abuse/alcoholism Experience with homelessness, mental illness, domestic violence. Experienced in crisis management and intervention Experience providing individual, family and group interventions to target population. Spanish required Strong verbal/written communication Ability to work as both an effective team member and independently Knowledge & Practice of evidence-based practices including cognitive behavioral therapy, relapse prevention and motivational interviewing techniques preferred Ability to meet the physical requirements and training requirements of the position Relocation Opportunity!! Move to Boston, Massachusetts Casa Esperanza, Inc. is looking for qualified Bilingual Mental Health/Substance Abuse Clinicians to join its team. We are offereing a $2,000 Sign One Bonus and relocation assitance! Job Description Position: Bilingual Mental Health/Substance Abuse Clinician Department: Familias Unidas Reports To: Director of Behavioral Health Operations Agency Summary: Casa Esperanza, Inc. is a bilingual/bicultural behavioral health treatment provider serving Boston and the Merrimack Valley. Our mission is to empower individuals and families to recover from addiction, trauma, mental illness and other chronic medical conditions; overcome homelessness; and achieve health and wellness through comprehensive, integrated care. Casa Esperanza has an operating budget of $6.3 million and more than $9 million in assets. Job Summary: The Mental Health Clinician will assist the organization in ensuring the provision of quality care in an outpatient mental health clinic serving individuals with co-occurring disorders. The Mental Health Clinician will primarily provide support to clients by utilizing client's strengths, needs, abilities and preferences in completing assessments and to develop individualized service plans. The Mental Health Clinician will also provide group treatment services using evidence-based practices, as needed. Essential Functions: Client Care Provides crisis intervention counseling, with referrals to ongoing mental health services when needed. Utilizes case conferencing and the program team to coordinate and ensure client treatment plans are effective and appropriate. Engages external and internal service providers to better meet clients' needs Provides group treatment using evidence-based practices including Motivational Interviewing, Cognitive-Behavioral Therapy, Relapse Prevention, Relational and Psychodynamic therapy, etc., as needed. Participate in weekly clinical meetings to provide updates and assist in the decision making related to treatment planning and implementation. Functions as a resource to the rest of the team on mental health related issues, and assist in the various components of this program. Provides backup clinical coverage to the program to include staff supervision and program oversight. Respond to client grievances and complaints Provide on-call coverage, as needed. Administrative Ensures adherence to program treatment philosophies and policies. Maintains client and program records in accordance with agency requirements and timelines Assist with utilization management to include assessing for appropriateness, effectiveness and medical need for services. Work with Billing Specialist to ensure authorizations are up to date & units have not expired. Assist in all reporting as required by supervisors. Attends all training's and professional development opportunities as required. Attends mandatory weekly MDT meetings. Maintains knowledge of current trends and developments in the field. Participate in weekly programmatic and clinical supervision. Qualifications: Master's degree required in social work, psychology, counseling, or related field required, LICSW, LMHC, LCSW a PLUS . Two years' experience working with a psychiatric/substance abusing/co-occurring population. Knowledge of appropriate community resources Knowledge of the issues affecting people with HIV/AIDS in recovery from substance abuse/alcoholism Experience with homelessness, mental illness, domestic violence. Experienced in crisis management and intervention Experience providing individual, family and group interventions to target population. Spanish required Strong verbal/written communication Ability to work as both an effective team member and independently Knowledge & Practice of evidence-based practices including cognitive behavioral therapy, relapse prevention and motivational interviewing techniques preferred Ability to meet the physical requirements and training requirements of the position
    $34k-39k yearly est. 60d+ ago
  • Case Management Core 2 Manager

    Alivia Health

    Social worker job in Guaynabo, PR

    Under the leadership of the Operations Director the main objective of this role is to provide ongoing oversight of the Case Management Core 2 Team which includes Inflammatory, Osteoporosis /Osteoarthritis, Floater and Zero refill resources. This team is accountable for initial interview and following up with patient or MD office to obtain additional information/documentation to be able to process claim. This team will also be responsible for working medication refills. The Manager will manage all aspects of the department functions, including personnel, systems, initial and on going training and employee development. Responsibilities include but are not limited to: Holds self and others accountable for measurable high quality and timely . Develops/refines processes and procedures and ensures they are consistently applied across the Case Management Core 2 Team. Leads Change - acts as a catalyst for organizational change and employee engagement. Makes decisions that produce high quality results by applying technical knowledge, analyzing problems and calculating risks. Partners with other Operations teams to ensure quick turnaround of referral Assesses and analyses team performance, identifies performance gaps and provides feedback and coaching Responsible for leading a team through teaching, coaching and inspiring by fostering a sense of energy, ownership and a responsibility for the flawless execution of commercial excellence; engage in the selection and hiring process as needed. Administers company personnel policies and follows company staffing standards Enforcing policies and procedures to include business standards, maintaining customer satisfaction levels and improving quality of service. Collaborates with key business partners on process and or operational improvements to enhance efficiency and effectiveness of Case Management Core 2 team. Monitoring and assessing staff's compliance with the Company's rules and procedures related to behavior with Patients and Co-workers, attendance, dress code, productivity standards and any other applicable instruction provided by Company's management. Performs other duties as assigned. Minimum Requirements: 2 years of leadership/people management experience is required Demonstrated track record of meeting/exceeding goals Prior experience working in Specialty Pharmacy preferred Pharmacy Technician Associate Degree -Pharmacy license and registration Bachelor's degree in healthcare or business-related field (preferred) EEOC F/M/V/D
    $45k-54k yearly est. Auto-Apply 31d ago
  • FAMILY ADVOCATE (HEAD START)

    Boys & Girls Club 4.0company rating

    Social worker job in San Juan, PR

    Job Description GENERAL DESCRIPTION: Work as a member of a team whose primary role is to engage all families to partner with us to promote children's healthy development and school readiness. Use knowledge of the principles of family engagement to support families in their roles as their child's primary educator, encourages parent/child interactions that promote children's school readiness and healthy development, and enhances family well-being. Provide more intensive and targeted support to vulnerable families and families of children with chronic health conditions and special needs in order to ensure that our engagement strategies meet their specialized needs. TASKS AND ESSENTIAL JOB RESPONSIBILITIES: 1. Engage families as partners in their children's healthy development and school readiness. 2. Participate in outreach, recruitment and attendance follow up activities to engage families in our program and to motivate their active participation 3. Engage families in the Family Engagement Contract process in order to build relationships and shared accountability for promoting children's development. 4. Individualize family engagement and relationship-building to be appropriate to families' cultural context, as well as respectful of family circumstances. 5. Engage families in individualized, in-home and group experiences to enhance parent/child interactions that research shows fosters school readiness through consistent family routines, positive guidance and discipline, experience rich home environments and literacy activities. 6. Utilize in-classroom time and home visits to build deeper understanding of the relationship between children's development and their home environments; as well as to model and coach families in a positive parent/child interaction. 7. Implement a research based Family Curriculum, (Shine On, Families) that extends our classroom curriculum into the family's home, modeling high quality adult- child interactions teachers use in their classrooms for families. Focus on coordination and collaboration with education. 8. Engage in a process of collaborative partnership building with families of children receiving center-based (Early) Head Start services. 9. Family Partnership Process: Utilize family self-assessment information to assist families with self-identified goals to enhance self-sufficiency in areas such as education, employment, housing, and access to community resources. 10. Provide more intensive weekly face to face or phone contact with vulnerable families on caseload as identified through their self-assessment or family interactions/communication. 11. Assure that families receive immediate support during times of crisis, and assist with referrals to community based resources to meet counseling, treatment, entitlement or other needs. 12. Identify and access services and resources responsive to family interests and goals and follow-up with parents to ensure that services met their expectations and needs. 13. Analyze self-sufficiency data and utilize data/results to plan and coordinate a variety of parent cohort groups that allow families to support one another to achieve self-sufficiency goals. 14. Coordinate or refer families to opportunities for continuing education, employment training and other employment services through formal or informal networking in the community. 15. Foster a sense of community and sense of belonging among families in order to strengthen social capital. 16. Conduct group and center-based workshops and activities designed to build social capital and create a welcoming program community committed to family engagement in children's learning and development. 17. Cultivate family leadership and support their advocacy efforts through participation in program governance bodies such as Policy Council, as well as neighborhood and community based advisory groups. 18. Work in conjunction with center staff and families to plan and conduct a wide variety of family engagement activities that provide opportunities for families to support one another, including, but not limited to the following: a. Conduct activities, and campaigns that promote children's school readiness. b. Self-Sufficiency Sector Groups. c. Monthly Family Engagement Network Meetings (parent meetings). 19. Build relationships that will enhance communication and collaboration among internal and external stakeholders. 20. Work side by side with health, early learning and disabilities and other members of the family engagement team to support families to be fully engaged in all aspects of our program 21. Inform regarding children with allergies, chronic health conditions, or special needs to e that medical documentation is received and case conferences occur prior to entry. 22. Establish regular coordination and communication with Health, Nutrition and Disabilities team members in order to provide more intensive support to families of children with chronic health conditions and special needs, including targeted goal setting, and assistance with building family advocacy skills to navigate community systems of care for their children 23. Work in coordination with Health and Nutrition team members to ensure that a determination of a medical and dental home and insurance is made within 30 days of a child entering the program and a determination of the child's EPSDT status is made within 90 days of a child entering a program. 24. Develop strategies with parents to ensure that all children on caseload are up to date on EPSDT requirements, including receiving timely evaluation and treatment for identified concerns. 25. Develop effective communication and collaborative strategies with teaching teams to encourage family engagement in home learning activities, including individualizing activities based upon family interests and children's developmental status. 26. Establish and maintain working relationships with community partners to strengthen access to resources and training identified as priority goal areas by families. 27. Ensure timely follow up on program inquiries and maintain an updated tracking system of potential enrollees. 28. Assist Family Engagement and /or ERSEA leadership and participate in scheduling, planning and coordinating recruitment activities through the year. 29. Ensure the eligibility, selection, and enrollment processes adheres to Head Start Performance Standards and program/Shine Early Learning ISP/PP. 30. Per interview with family, determine the eligibility of children/families, ensuring that all family documentation is accurate and complete. 31. Review application and eligibility documents received and work directly with families to ensure that all necessary enrollment/intake forms are completed and obtained in a timely manner for all children/families assigned to their center(s). 32. Work with the Family Engagement Coordinator/ERSEA Lead to maintain an up to date and accurate wait list and enroll children/ families based on selection criteria to fill vacancies as they occur 33. If applicable; determine family eligibility for extended day services and assist families with completing child care subsidy applications. 34. Monitor and follow up of children on caseload with daily calls to children that are absent from the program. 35. Per program: provide clerical support in attendance entry. 36. Develop attendance goals with families whose child is experiencing chronic absenteeism. 37. Maintain accurate electronic and hard copy records and case notes to support positive child and family outcomes. Ensure that all ERSEA (Eligibility, Recruitment, Selection, Enrollment and Attendance) information is accurately captured and documented in electronic and hard copy records. 38. Document efforts to assist families to identify their strengths, needs and self sufficiency goals through completion of Family Self Assessment, Family Partnership Agreement, and case notes. 39. Record, monitor and follow up on referrals for support services for reporting requirements. 40. Submit reports as needed and requested, such as monthly summary tracking reports, etc. 41. Ensure that all PIR data is up to date in data system per caseload 42. Performs any and all other duties as assigned. EXPERIENCE, EDUCATION, SKILLS & KNOWLEDGE REQUIRED: ●Bachelor's Degree in Social Work, or a related field preferred, BA in another field with a commitment to complete Family Services/Certificate/Credential within 18 months of hire. We will also consider candidates with a High School Diploma with 3 years experience working in the community with families and a completed Family Development Certificate or Credential ●Bring support to San Lorenzo & San Juan Familys with Participants that receive comprehensive prenatal education addressing all stages of pregnancy.” ● Experience, training, and skills with assisting the parents of young children to advocate for their families ● Experience working in low-income diverse communities preferred ● Physical exam and background checks are required for this position. ● Must have reliable personal transportation as travel from site to site is required. ● Travel required locally or long-distance up to 10% of the time for work-related meetings and functions. ● Must have a valid driver's license and reliable transportation. ● A passion for achieving positive child and family outcomes through high-quality family engagement ● Ability to interact effectively with people from diverse backgrounds. ● Ability to communicate effectively, verbally and in writing. ● Demonstrated computer literacy skills, using MS Office applications and other basic data systems including internet navigation. ● Must be honest, dependable and able to meet deadlines. ● Self-motivated and able to work independently. DISCLAIMER: The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, nor to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications and objectives required of employees assigned to this job. Equal Employment Opportunity Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
    $21k-23k yearly est. 29d ago
  • Supervisory Social Worker--Substance Use Disorder/Intensive Outpatient Program (SUD/IOP)

    Department of Veterans Affairs 4.4company rating

    Social worker job in San Juan, PR

    This position is eligible for the Education Debt Reduction Program (EDRP), a student loan payment reimbursement program. You must meet specific individual eligibility requirements in accordance with VHA policy and submit your EDRP application within four months of appointment. Program Approval, award amount (up to $200,000) and eligibility period (one to five years) are determined by the VHA Education Loan Repayment Services program office after complete review of the EDRP application. Total Rewards of a Allied Health Professional The Supervisory Social Worker-Substance Use Disorder/Intensive Outpatient Program (SUD/IOP) serves as the Manager for the SUD/IOP Program in the VACHCS. They are responsible for the direct supervision of all professional behavioral health staff assigned to the SUD/IOP program. The Social Worker has direct administrative responsibilities over the day-to-day operation of this program in alignment with the guidelines set forth in the Uniform Mental Health handbook of the program. Must be a licensed social worker to practice independently in the provision of social work services, consulting, and providing clinical supervision to trainees as appropriate. The social worker for whom this functional statement applies is administratively assigned to the Mental Health and Behavioral Health Sciences Service and responds to the PCMHI & Specialty Care Clinics (SUD & MHTRC) Section Chief, with regards to the administrative and clinical duties as manager of the SUD/IOP Program. Additional duties include but not limited to: * Administers information and analytical systems to evaluate and enhance the quality of service provided to patients. * Develops and implements information systems to track service activities including visits, referrals, inpatient days, patient demographics, equipment utilization and patient satisfaction. * Performs a wide range of services and provides technical assistance to State, local, and private agencies, and universities. * Technical assistance provided is based on monitoring activities and program reviews, and the development and analysis of information. * Uses sound judgment in the interpretation of trends and patterns; the application of guidelines; and the recommendation of program enhancements. Have skills to perform program analysis, development, review, research, design, and contact work as possible with various agencies (public, DOD, state, etc.). * Administers information and analytical systems to evaluate and enhance the quality of service provided to patients. * Develops and implements information systems to track service activities including visits, referrals, inpatient days, patient demographics, equipment utilization and patient satisfaction. * Performs a wide range of services and provides technical assistance to State, local, and private agencies, and universities. * Have skills to perform program analysis, development, review, research, design, and contact work as possible with various agencies (public, DOD, state, etc.). * Assists the Section Chief for PCMHI and Specialty Care Clinics (SUD/IOP and MHTRC) performing work related to the review, monitoring, analysis, planning and assessment of the SUD/IOP Program and for key project activities related to the planning, development, and implementation of the project component. Work Schedule: Monday through Friday, 8:00 am to 4:30 pm, with rotating tours of duty as needed. Recruitment/Relocation Incentive (Sign-on Bonus): Not Authorized. EDRP Authorized: Former EDRP participants ineligible to apply for incentive. Contact V8_EDRP_************** , the EDRP Coordinator for questions/assistance. Learn more Pay: Competitive salary and regular salary increases When setting pay, a higher step rate of the appropriate grade may be determined after consideration of higher or unique qualifications or special needs of the VA (Above Minimum Rate of the Grade). Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year) Selected applicants may qualify for credit toward annual leave accrual, based on prior military service experience. Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child. Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66. Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Telework: Not Available Virtual: This is not a virtual position. Functional Statement #: 62552F; Supervisor Social Worker Permanent Change of Station (PCS): Not Authorized.
    $27k-37k yearly est. 1d ago
  • Paralegal Case Manager

    Ingroup International LLC

    Social worker job in Guaynabo, PR

    Job DescriptionSalary: The Paralegal Case Manager supports the Legal Department by managing legal cases from intake through resolution, ensuring timely follow-up, accurate documentation, and compliance with applicable laws and internal policies. This role will work closely with legal director, compliance teams, external counsel, and internal stakeholders to organize case files, track deadlines, prepare legal documents, and support litigation, regulatory, and compliance matters across multiple jurisdictions. Essential Functions: Case Management & Legal Support Manage and track legal cases, claims, and regulatory matters from initiation to closure. Maintain organized and up-to-date case files, including correspondence, pleadings, contracts, and evidence. Monitor deadlines, hearings, filings, and follow-ups to ensure timely compliance with legal requirements. Prepare draft legal documents, reports, summaries, and correspondence for attorney review. Assist with discovery, document production, and responses to subpoenas or regulatory requests. Compliance & Risk Support Support compliance initiatives by assisting with internal reviews, audits, and investigations. Monitor documentation related to member, partner, and customer issues to ensure consistency with company policies and applicable laws. Assist in reviewing marketing, social media, and promotional materials for legal and compliance concerns. Help maintain standard operating procedures and legal templates in compliance with regulatory standards. Contract & Documentation Management Assist with drafting, reviewing, and organizing contracts, agreements, and amendments. Track contract execution, renewals, and expirations. Maintain contract databases and ensure accurate recordkeeping. Litigation & Dispute Resolution Support Coordinate with external legal counsel by organizing case materials and facilitating information exchange. Compile factual timelines, case summaries, and evidence logs. Cross-Functional Collaboration Act as a liaison between the Legal Department and internal teams such as HR, Compliance, Operations, Finance, and Marketing. Respond to internal legal inquiries by gathering relevant documentation and escalating issues as needed. Support legal training initiatives by preparing materials and tracking participation. Knowledge and Skills: Strong organizational and case management skills with exceptional attention to detail. Excellent written and verbal communication skills. Ability to manage multiple cases and priorities in a fast-paced environment. High level of integrity and discretion in handling confidential information. Strong Computer Skills: (Microsoft Word and Excel or Google Docs and Sheets) File organization and electronic record management Accurate data tracking Proficiency with legal research tools, case management systems. Preparing documents, managing spreadsheets, organizing records, and using office software efficiently. Familiarity with compliance, regulatory processes, and litigation support. Ability to work independently and collaboratively in a remote, multinational environment. Education and Experience: Associates or Bachelors degree in Paralegal Studies, Legal Studies, or a related field (required). Paralegal certification (preferred). 37 years of experience as a paralegal, legal assistant, or case manager. Experience supporting litigation, compliance, or regulatory matters. Familiarity with multi-jurisdictional legal environments and corporate or compliance-driven organizations (preferred).
    $45k-54k yearly est. 26d ago
  • FAMILY ADVOCATE (HEAD START)

    Boys and Girls Clubs of Puerto Rico 3.7company rating

    Social worker job in San Juan, PR

    GENERAL DESCRIPTION: Work as a member of a team whose primary role is to engage all families to partner with us to promote children's healthy development and school readiness. Use knowledge of the principles of family engagement to support families in their roles as their child's primary educator, encourages parent/child interactions that promote children's school readiness and healthy development, and enhances family well-being. Provide more intensive and targeted support to vulnerable families and families of children with chronic health conditions and special needs in order to ensure that our engagement strategies meet their specialized needs. TASKS AND ESSENTIAL JOB RESPONSIBILITIES: 1. Engage families as partners in their children's healthy development and school readiness. 2. Participate in outreach, recruitment and attendance follow up activities to engage families in our program and to motivate their active participation 3. Engage families in the Family Engagement Contract process in order to build relationships and shared accountability for promoting children's development. 4. Individualize family engagement and relationship-building to be appropriate to families' cultural context, as well as respectful of family circumstances. 5. Engage families in individualized, in-home and group experiences to enhance parent/child interactions that research shows fosters school readiness through consistent family routines, positive guidance and discipline, experience rich home environments and literacy activities. 6. Utilize in-classroom time and home visits to build deeper understanding of the relationship between children's development and their home environments; as well as to model and coach families in a positive parent/child interaction. 7. Implement a research based Family Curriculum, (Shine On, Families) that extends our classroom curriculum into the family's home, modeling high quality adult- child interactions teachers use in their classrooms for families. Focus on coordination and collaboration with education. 8. Engage in a process of collaborative partnership building with families of children receiving center-based (Early) Head Start services. 9. Family Partnership Process: Utilize family self-assessment information to assist families with self-identified goals to enhance self-sufficiency in areas such as education, employment, housing, and access to community resources. 10. Provide more intensive weekly face to face or phone contact with vulnerable families on caseload as identified through their self-assessment or family interactions/communication. 11. Assure that families receive immediate support during times of crisis, and assist with referrals to community based resources to meet counseling, treatment, entitlement or other needs. 12. Identify and access services and resources responsive to family interests and goals and follow-up with parents to ensure that services met their expectations and needs. 13. Analyze self-sufficiency data and utilize data/results to plan and coordinate a variety of parent cohort groups that allow families to support one another to achieve self-sufficiency goals. 14. Coordinate or refer families to opportunities for continuing education, employment training and other employment services through formal or informal networking in the community. 15. Foster a sense of community and sense of belonging among families in order to strengthen social capital. 16. Conduct group and center-based workshops and activities designed to build social capital and create a welcoming program community committed to family engagement in children's learning and development. 17. Cultivate family leadership and support their advocacy efforts through participation in program governance bodies such as Policy Council, as well as neighborhood and community based advisory groups. 18. Work in conjunction with center staff and families to plan and conduct a wide variety of family engagement activities that provide opportunities for families to support one another, including, but not limited to the following: a. Conduct activities, and campaigns that promote children's school readiness. b. Self-Sufficiency Sector Groups. c. Monthly Family Engagement Network Meetings (parent meetings). 19. Build relationships that will enhance communication and collaboration among internal and external stakeholders. 20. Work side by side with health, early learning and disabilities and other members of the family engagement team to support families to be fully engaged in all aspects of our program 21. Inform regarding children with allergies, chronic health conditions, or special needs to e that medical documentation is received and case conferences occur prior to entry. 22. Establish regular coordination and communication with Health, Nutrition and Disabilities team members in order to provide more intensive support to families of children with chronic health conditions and special needs, including targeted goal setting, and assistance with building family advocacy skills to navigate community systems of care for their children 23. Work in coordination with Health and Nutrition team members to ensure that a determination of a medical and dental home and insurance is made within 30 days of a child entering the program and a determination of the child's EPSDT status is made within 90 days of a child entering a program. 24. Develop strategies with parents to ensure that all children on caseload are up to date on EPSDT requirements, including receiving timely evaluation and treatment for identified concerns. 25. Develop effective communication and collaborative strategies with teaching teams to encourage family engagement in home learning activities, including individualizing activities based upon family interests and children's developmental status. 26. Establish and maintain working relationships with community partners to strengthen access to resources and training identified as priority goal areas by families. 27. Ensure timely follow up on program inquiries and maintain an updated tracking system of potential enrollees. 28. Assist Family Engagement and /or ERSEA leadership and participate in scheduling, planning and coordinating recruitment activities through the year. 29. Ensure the eligibility, selection, and enrollment processes adheres to Head Start Performance Standards and program/Shine Early Learning ISP/PP. 30. Per interview with family, determine the eligibility of children/families, ensuring that all family documentation is accurate and complete. 31. Review application and eligibility documents received and work directly with families to ensure that all necessary enrollment/intake forms are completed and obtained in a timely manner for all children/families assigned to their center(s). 32. Work with the Family Engagement Coordinator/ERSEA Lead to maintain an up to date and accurate wait list and enroll children/ families based on selection criteria to fill vacancies as they occur 33. If applicable; determine family eligibility for extended day services and assist families with completing child care subsidy applications. 34. Monitor and follow up of children on caseload with daily calls to children that are absent from the program. 35. Per program: provide clerical support in attendance entry. 36. Develop attendance goals with families whose child is experiencing chronic absenteeism. 37. Maintain accurate electronic and hard copy records and case notes to support positive child and family outcomes. Ensure that all ERSEA (Eligibility, Recruitment, Selection, Enrollment and Attendance) information is accurately captured and documented in electronic and hard copy records. 38. Document efforts to assist families to identify their strengths, needs and self sufficiency goals through completion of Family Self Assessment, Family Partnership Agreement, and case notes. 39. Record, monitor and follow up on referrals for support services for reporting requirements. 40. Submit reports as needed and requested, such as monthly summary tracking reports, etc. 41. Ensure that all PIR data is up to date in data system per caseload 42. Performs any and all other duties as assigned. EXPERIENCE, EDUCATION, SKILLS & KNOWLEDGE REQUIRED: ●Bachelor's Degree in Social Work, or a related field preferred, BA in another field with a commitment to complete Family Services/Certificate/Credential within 18 months of hire. We will also consider candidates with a High School Diploma with 3 years experience working in the community with families and a completed Family Development Certificate or Credential ●Bring support to San Lorenzo & San Juan Familys with Participants that receive comprehensive prenatal education addressing all stages of pregnancy.” ● Experience, training, and skills with assisting the parents of young children to advocate for their families ● Experience working in low-income diverse communities preferred ● Physical exam and background checks are required for this position. ● Must have reliable personal transportation as travel from site to site is required. ● Travel required locally or long-distance up to 10% of the time for work-related meetings and functions. ● Must have a valid driver's license and reliable transportation. ● A passion for achieving positive child and family outcomes through high-quality family engagement ● Ability to interact effectively with people from diverse backgrounds. ● Ability to communicate effectively, verbally and in writing. ● Demonstrated computer literacy skills, using MS Office applications and other basic data systems including internet navigation. ● Must be honest, dependable and able to meet deadlines. ● Self-motivated and able to work independently. DISCLAIMER: The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, nor to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications and objectives required of employees assigned to this job. Equal Employment Opportunity Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
    $21k-24k yearly est. Auto-Apply 29d ago
  • Social Worker Specialist

    Alivia Health

    Social worker job in Guaynabo, PR

    The Social Worker in the Specialty Pharmacy provides psychosocial support, care coordination, and patient advocacy for individuals with chronic and complex conditions. The Social Worker will not directly manage insurance plans, but the role requires a robust understanding of healthcare financial processes and Social Determinants of Health. This specialized knowledge is critical for effectively navigating and resolving patient barriers related to financial hardship, and equitable access to necessary and comprehensive care. The Social Worker coordinates referrals both within the pharmacy and with external providers to ensure comprehensive care. Key Responsibilities Patient Support & Case Management Conduct psychosocial assessments to identify social, emotional, financial, and environmental needs impacting treatment. Develop individualized care plans to address barriers to adherence and overall well-being. Provide emotional support, counseling, crisis intervention, and linkage to community resources. Care Coordination & Referral Serve as coordinator for internal patient referrals, from pharmacists, clinical support teams, nursing staff, and other pharmacy operation staff. Coordinate referrals outside the pharmacy to mental health providers, specialists, community agencies, transportation programs, and other social services Follow up on referrals to ensure patients receive the intended services and support. Financial Access & Insurance Support (Non-administrative) Note: This role does not process or manage insurance plans. Assist patients in understanding financial challenges related to treatment costs and available support options Provide guidance on accessing financial assistance programs, charity resources, and community-based aid Support patients through insurance barriers by: Educating them on the appeal or reconsideration process. Helping them gather necessary documentation Collaborating with pharmacy benefits teams or case managers responsible for insurance processing. Advocate on behalf of patients to ensure equitable access to medication and treatment. Advocacy & Education Educate patients and caregivers about treatment expectations, support programs, and community resources Advocate internally and externally to help resolve barriers to care and improve patient experiences. Documentation & Compliance Maintain accurate and timely documentation of assessments, interventions, referrals, and follow-ups. Comply with HIPAA standards and all organizational guidelines. Participate in quality improvement initiatives related to patient outcomes and service delivery. Qualifications Required Bachelor's or Master's degree in Social Work (BSW/MSW). State licensure (LSW, LMSW, LCSW, or equivalent). Experience supporting patients with chronic or complex health conditions. Preferred Experience in healthcare, specialty pharmacy, or case management. Familiarity with financial assistance programs, insurance appeals, and access-to-care resources. Strong interpersonal, organizational, and communication skills. Bilingual capability (a plus). Core Competencies Empathy and cultural sensitivity Strength in care coordination and referral management Advocacy and problem-solving Knowledge of financial hardship and insurance-related barriers Strong documentation and organizational skills Ability to work collaboratively with interdisciplinary teams **EEOC F/M/V/D**
    $32k-38k yearly est. Auto-Apply 2d ago
  • CASE MANAGER (BSW)

    Universal Health Services 4.4company rating

    Social worker job in Guaynabo, PR

    Responsibilities The Case Manager supports the Behavioral Health Contact Center team in responding to individuals in need of services, orientation and/or crisis during the seven days of the week, 24 hours. Case Managers provide case management services and refer members to the appropriate level of care after consulting with the Clinical Manager, Clinical Supervisor, Director, VP of Clinical or Psychiatrist. The Case Manager uses clinical structured data to determine based on eligibility criteria the appropriate services according to members' needs and benefits under the health plan. The goal of the services provided is to support members' wellness. The Case Manager is responsible for documenting the services authorization and complying with the established processes to coordinate services with the providers. Case Manager educates and orients members, their representatives and their dependents about the coverage benefits and community resources available. The case manager is responsible for providing support in the coordination and notification of appointments scheduled for our members, in accordance with the timeframes established in the organization's policies. This role also ensures the accessibility and care of the members. Responsibilities and essential duties: * Upon answering, staff must identify themselves by name, title, and organization's name following FHC Behavioral Health Contact Center Standards. * Answer incoming calls within the company's established time frame, using a clear, pleasant tone and appropriate language. * Shows appropriate communication skills, effective listening, and case management skills to deal with challenging situations. * Provide support to members calling the Behavioral Health Contact Center by conducting needs assessments, brief interventions, facilitating referrals and supportive engagement. * Have immediate access to licensed clinicians or clinical manager or supervisor. * Consult with Behavioral Health Contact Center psychiatrists and/or licensed clinicians whenever necessary. * Escalate clinical concerns to supervisors, other licensed health professionals or clinical managers when outside the scope of practice. * Refers callers to appropriate services, including outpatient therapy, inpatient care, or community-based resources. * Collaborate with emergency services (e.g. 911, mobile crisis units) when immediate intervention is required. * Follows internal protocols for mandatory reporting, including cases involving abuse, neglect, or threats to self/others. * Verifies the member eligibility before processing and registering the phone call in FHC's platforms. * Educates the member or authorized representative about our programs and coverage's benefits. * For initial screening, the Case Manager does: * Structured clinical data acquisition: (Structured clinical data is collected using scripts). * Conducts telephone interviews to gather the necessary data using structured clinical data (scripts) and Triage Logic platform to logs the health care services, coordinate appointments, make the appropriate referrals, and service authorizations. * Collection and transfer of clinical and non-clinical data. * Activities that do not require evaluation or interpretation of clinical * Review of service request for completeness of * Maintains the confidentiality of the documents and the information received. * Facilitate access to immediate services if an individual reports risk of suicidal or homicidal ideation or threats. * Provide solution-focused interventions such as helping member practice calming/coping skills, facilitating linkage to ongoing support, and explaining the mental health services available. * Documents according to the requirements of the Health Insurance Portability and Accountability Act (HIPAA) and Law 408. * Carry out delegated duties such as: * Outbound calls for the purpose of requesting information to verify next appointments, attendance at previous appointments, coordinate services and provide service authorizations number, if applicable. * Faxing materials * Mailing/e-mailing already identified materials. * Follow up with referrals. * TTY validation. * Follow up Call Backs. * Comply with the established quality parameters for abandonment rate, average speed of answer, coordination of services and notification, calls classification and routing, and first call resolution. * Interacts with providers, members, and other professionals in charge of member's care to validate continuity of service. * Manages the emergency calls in coordination with a licensed clinician according to the standard procedures established in the practice of mental health services and according to the internal policies and procedures established by the organization relevant to the Behavioral Health Contact Center. * Validate the registration process of the admissions to mental health services. * Enter the inpatient admission registration to the Registration Hospitalization Module when the facility cannot complete the task. * Assist members and/or providers with the transition of care by identifying resources to support the discharge plan. * Receives and verify referrals for the coordination of appointments. * Provide mental health first aid to members in crisis. * Responsible for calling psychiatric inpatient facilities to validate admissions and discharges. * Responsible for entering information related to admissions and/or discharges in the Web Census platform. * Provide backup to Utilization Review Department out of business hours including document in the appropriate platform services request, provide information of service request status, provide information of operational hours, orient about the appointment of representative process, close previously authorized services and send notifications to providers, among others. * Participate in a new project as assigned by the supervisor or director. EEO Statement All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion, and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state, or local laws. We believe that diversity and inclusion among our teammates is critical to our success. Notice At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skillset and experience with the best possible career path at UHS and our subsidiaries. We take pride in creating highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you are suspicious of a job posting or job-related email mentioning UHS or its subsidiaries, let us know by contacting us at: ************************* or **************. Qualifications * Education: Bachelor of Psychology, Social Work, Social Sciences, or Biopsychology with minor in Psychology. * Licenses: Not required * Relevant work experience: No experience required * Fully bilingual * Basic computer knowledge * Knowledge in Microsoft Office and Outlook
    $48k-64k yearly est. 19h ago
  • FAMILY ADVOCATE (HEAD START)

    Boys & Girls Club 3.6company rating

    Social worker job in San Juan, PR

    GENERAL DESCRIPTION: Work as a member of a team whose primary role is to engage all families to partner with us to promote children's healthy development and school readiness. Use knowledge of the principles of family engagement to support families in their roles as their child's primary educator, encourages parent/child interactions that promote children's school readiness and healthy development, and enhances family well-being. Provide more intensive and targeted support to vulnerable families and families of children with chronic health conditions and special needs in order to ensure that our engagement strategies meet their specialized needs. TASKS AND ESSENTIAL JOB RESPONSIBILITIES: 1. Engage families as partners in their children's healthy development and school readiness. 2. Participate in outreach, recruitment and attendance follow up activities to engage families in our program and to motivate their active participation 3. Engage families in the Family Engagement Contract process in order to build relationships and shared accountability for promoting children's development. 4. Individualize family engagement and relationship-building to be appropriate to families' cultural context, as well as respectful of family circumstances. 5. Engage families in individualized, in-home and group experiences to enhance parent/child interactions that research shows fosters school readiness through consistent family routines, positive guidance and discipline, experience rich home environments and literacy activities. 6. Utilize in-classroom time and home visits to build deeper understanding of the relationship between children's development and their home environments; as well as to model and coach families in a positive parent/child interaction. 7. Implement a research based Family Curriculum, (Shine On, Families) that extends our classroom curriculum into the family's home, modeling high quality adult- child interactions teachers use in their classrooms for families. Focus on coordination and collaboration with education. 8. Engage in a process of collaborative partnership building with families of children receiving center-based (Early) Head Start services. 9. Family Partnership Process: Utilize family self-assessment information to assist families with self-identified goals to enhance self-sufficiency in areas such as education, employment, housing, and access to community resources. 10. Provide more intensive weekly face to face or phone contact with vulnerable families on caseload as identified through their self-assessment or family interactions/communication. 11. Assure that families receive immediate support during times of crisis, and assist with referrals to community based resources to meet counseling, treatment, entitlement or other needs. 12. Identify and access services and resources responsive to family interests and goals and follow-up with parents to ensure that services met their expectations and needs. 13. Analyze self-sufficiency data and utilize data/results to plan and coordinate a variety of parent cohort groups that allow families to support one another to achieve self-sufficiency goals. 14. Coordinate or refer families to opportunities for continuing education, employment training and other employment services through formal or informal networking in the community. 15. Foster a sense of community and sense of belonging among families in order to strengthen social capital. 16. Conduct group and center-based workshops and activities designed to build social capital and create a welcoming program community committed to family engagement in children's learning and development. 17. Cultivate family leadership and support their advocacy efforts through participation in program governance bodies such as Policy Council, as well as neighborhood and community based advisory groups. 18. Work in conjunction with center staff and families to plan and conduct a wide variety of family engagement activities that provide opportunities for families to support one another, including, but not limited to the following: a. Conduct activities, and campaigns that promote children's school readiness. b. Self-Sufficiency Sector Groups. c. Monthly Family Engagement Network Meetings (parent meetings). 19. Build relationships that will enhance communication and collaboration among internal and external stakeholders. 20. Work side by side with health, early learning and disabilities and other members of the family engagement team to support families to be fully engaged in all aspects of our program 21. Inform regarding children with allergies, chronic health conditions, or special needs to e that medical documentation is received and case conferences occur prior to entry. 22. Establish regular coordination and communication with Health, Nutrition and Disabilities team members in order to provide more intensive support to families of children with chronic health conditions and special needs, including targeted goal setting, and assistance with building family advocacy skills to navigate community systems of care for their children 23. Work in coordination with Health and Nutrition team members to ensure that a determination of a medical and dental home and insurance is made within 30 days of a child entering the program and a determination of the child's EPSDT status is made within 90 days of a child entering a program. 24. Develop strategies with parents to ensure that all children on caseload are up to date on EPSDT requirements, including receiving timely evaluation and treatment for identified concerns. 25. Develop effective communication and collaborative strategies with teaching teams to encourage family engagement in home learning activities, including individualizing activities based upon family interests and children's developmental status. 26. Establish and maintain working relationships with community partners to strengthen access to resources and training identified as priority goal areas by families. 27. Ensure timely follow up on program inquiries and maintain an updated tracking system of potential enrollees. 28. Assist Family Engagement and /or ERSEA leadership and participate in scheduling, planning and coordinating recruitment activities through the year. 29. Ensure the eligibility, selection, and enrollment processes adheres to Head Start Performance Standards and program/Shine Early Learning ISP/PP. 30. Per interview with family, determine the eligibility of children/families, ensuring that all family documentation is accurate and complete. 31. Review application and eligibility documents received and work directly with families to ensure that all necessary enrollment/intake forms are completed and obtained in a timely manner for all children/families assigned to their center(s). 32. Work with the Family Engagement Coordinator/ERSEA Lead to maintain an up to date and accurate wait list and enroll children/ families based on selection criteria to fill vacancies as they occur 33. If applicable; determine family eligibility for extended day services and assist families with completing child care subsidy applications. 34. Monitor and follow up of children on caseload with daily calls to children that are absent from the program. 35. Per program: provide clerical support in attendance entry. 36. Develop attendance goals with families whose child is experiencing chronic absenteeism. 37. Maintain accurate electronic and hard copy records and case notes to support positive child and family outcomes. Ensure that all ERSEA (Eligibility, Recruitment, Selection, Enrollment and Attendance) information is accurately captured and documented in electronic and hard copy records. 38. Document efforts to assist families to identify their strengths, needs and self sufficiency goals through completion of Family Self Assessment, Family Partnership Agreement, and case notes. 39. Record, monitor and follow up on referrals for support services for reporting requirements. 40. Submit reports as needed and requested, such as monthly summary tracking reports, etc. 41. Ensure that all PIR data is up to date in data system per caseload 42. Performs any and all other duties as assigned. EXPERIENCE, EDUCATION, SKILLS & KNOWLEDGE REQUIRED: ●Bachelor's Degree in Social Work, or a related field preferred, BA in another field with a commitment to complete Family Services/Certificate/Credential within 18 months of hire. We will also consider candidates with a High School Diploma with 3 years experience working in the community with families and a completed Family Development Certificate or Credential ●Bring support to San Lorenzo & San Juan Familys with Participants that receive comprehensive prenatal education addressing all stages of pregnancy.” ● Experience, training, and skills with assisting the parents of young children to advocate for their families ● Experience working in low-income diverse communities preferred ● Physical exam and background checks are required for this position. ● Must have reliable personal transportation as travel from site to site is required. ● Travel required locally or long-distance up to 10% of the time for work-related meetings and functions. ● Must have a valid driver's license and reliable transportation. ● A passion for achieving positive child and family outcomes through high-quality family engagement ● Ability to interact effectively with people from diverse backgrounds. ● Ability to communicate effectively, verbally and in writing. ● Demonstrated computer literacy skills, using MS Office applications and other basic data systems including internet navigation. ● Must be honest, dependable and able to meet deadlines. ● Self-motivated and able to work independently. DISCLAIMER: The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, nor to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications and objectives required of employees assigned to this job. Equal Employment Opportunity Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
    $21k-24k yearly est. Auto-Apply 29d ago
  • Field Case Manager-Sign-On Bonus Eligible

    Sedgwick 4.4company rating

    Social worker job in San Juan, PR

    By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve. Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies Certified as a Great Place to Work Fortune Best Workplaces in Financial Services & Insurance Field Case Manager-Sign-On Bonus Eligible **We are growing all across the US and are looking for experienced Workers Comp Field Case Managers! Required to have a minimum of** **1.5 years of prior Workers Compensation experience in order to be considered.** **PRIMARY PURPOSE OF THE ROLE:** Sedgwick Field Case Managers work face to face with their injured workers and medical providers to facilitate; though advocacy, progressive medical treatment, and timely return-to-work; while acting as a liaison and providing communication between all involved parties. While frequent travel is required, you will maintain a home-based office. **ARE YOU AN IDEAL CANDIDATE?** We are looking for enthusiastic candidates who thrive in a collaborative environment, who are driven to deliver great work. + Apply your medical/clinical or rehabilitation knowledge and experience to assist in the management of complex medical conditions, treatment planning and recovery from illness or injury. + Work in the best of both worlds - a rewarding career making an impact on the health and lives of others, and a remote work environment that allows face to face interaction with injured workers and medical professionals. + Enjoy flexibility and autonomy in your daily work, your location, and your career path while advocating for the most effective and efficient medical treatment for injured employees in a non-traditional setting. + Enable our Caring counts mission supporting injured employees from some of the world's best brands and organizations. + Be a part of a rapidly growing, industry-leading global company known for its excellence and customer service. + Celebrate your career achievements and each other through professional development opportunities, continuing education credits, team building initiatives and more. + Access diverse and comprehensive benefits to take care of your mental, physical, financial and professional needs. . **ESSENTIAL RESPONSIBLITIES MAY INCLUDE** + Serve as patient advocate to support, guide and coordinate care for injured workers, families and caregivers as they navigate through the recovery process. + Assist injured workers in achieving recovery and autonomy through advocacy, communication, education, identification of service resources and service facilitation. + Identify appropriate providers and facilities throughout the continuum of services, while ensuring that available resources are being used in a timely and cost-effective manner in order to obtain optimum value for both the client and the reimbursement source **EDUCATION AND LICENSING** RN licensure preferred; or bachelor's degree in health or human services field required with one of the following certifications: CCM, CDMS, or CRC. Valid driver's license required. High speed internet required. **TAKING CARE OF YOU BY** + Offering a blended work environment. + Supporting meaningful work that promotes critical thinking and problem solving. + Providing on-going learning and professional growth opportunities. + Promoting a strong team environment and a culture of support. + Recognizing your successes and celebrating your achievements. + We offer a diverse and comprehensive benefits package including: + Three Medical, and two dental plans to choose from. + Tuition reimbursement eligible. + 401K plan that matches 50% on every $ you put in up to the first 6% you save. + 4 weeks PTO your first full year. **NEXT STEPS** If your application is selected to advance to the next round, a recruiter will be in touch. \#nurse #fieldcasemanager As required by law, Sedgwick provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency in job postings. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and cost of specific location. For the jurisdiction noted in this job posting only, the range of starting pay for this role is $80,000-$95,000/quarterly bonus eligibility and Sign on Bonus Eligible. A comprehensive benefits package is offered including but not limited to, medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits. _"Always accepting applications."_ Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace. **If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.** **Sedgwick is the world's leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. The company's expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. For more, see** **sedgwick.com**
    $80k-95k yearly 60d+ ago
  • Volunteer, Social Worker

    International Medical Corps 4.6company rating

    Social worker job in Puerto Rico

    Not Applicable Requirements Please refer to the Scope of Work Information to view this Volunteer detail opportunity.
    Unpaid 60d+ ago

Learn more about social worker jobs

How much does a social worker earn in Bayamn, PR?

The average social worker in Bayamn, PR earns between $29,000 and $41,000 annually. This compares to the national average social worker range of $37,000 to $67,000.

Average social worker salary in Bayamn, PR

$35,000

What are the biggest employers of Social Workers in Bayamn, PR?

The biggest employers of Social Workers in Bayamn, PR are:
  1. Department Of Military Affairs
  2. Alivia Health
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