Customer Service Representative jobs at Solomon Page - 6294 jobs
Customer Service Coordinator
LHH 4.3
Charlotte, NC jobs
LHH is seeking a CustomerService Coordinator that will be the primary point of contact for tenants, vendors, and visitors at two Class A properties in Charlotte. This position requires strong organizational skills, excellent communication, and the ability to thrive in a fast-paced environment.
Key Responsibilities
Serve as the first point of contact for tenants, contractors, and guests.
Manage reception operations and handle inquiries promptly.
Coordinate mailroom activities, including twice-daily mail runs and package notifications.
Maintain service request systems and assist with preventive maintenance tracking.
Support property management with scheduling, expense reports, and vendor coordination.
Assist with tenant communications, event planning, and welcome materials.
Ensure smooth operations across both locations and help standardize processes.
Qualifications
Bachelor's degree preferred.
Commercial Property experience preferred.
Minimum 2 years in a customer-facing role; property management experience is a plus.
Strong communication and organizational skills.
Proficiency in Microsoft Office Suite; Yardi experience preferred.
Professional, polished, and confident demeanor.
Ability to manage multiple priorities in a busy environment.
$29k-37k yearly est. 3d ago
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Call Center Representative
Russell Tobin 4.1
Columbus, OH jobs
Job Title: Customer Support Representative
Pay Rate: $19.17/hour
Work Schedule:
Remote Training: 4-5 weeks of fully remote training
In-Office: 5 days per week after training
Hybrid Schedule: After 6 months, transition to 3 days in-office and 2 days remote
Key Responsibilities:
Respond to incoming calls regarding brokerage accounts with accuracy and professionalism
Assist clients with Brokerage Cash Management products and services
Support customers with online account access, website navigation, and mobile app usage
Handle general account inquiries, financial questions, and service-related requests
Maintain high service standards and achieve performance goals in a fast-paced environment
Collaborate with team members and adapt quickly to process or system changes
Qualifications:
College degree or previous contact center experience
Strong communication and customerservice skills
Ability to multi-task while maintaining attention to detail
Comfortable working in a dynamic, team-oriented financial service center
Benefits Info
Russell Tobin offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.
$19.2 hourly 2d ago
Air Export Customer Service/Operations Agent
Staffmark 4.4
South San Francisco, CA jobs
CustomerService/Operations Agent - Freight Forwarding Industry: Freight Forwarding/ Global Logistics Position Type : Full-Time, Temporary Schedule: Monday-Friday, 9:00 AM - 6:00 PM About the Role Our client, a global freight forwarding company in San Francisco, is seeking an experienced CustomerService/Operations Agent to join their team. This role combines customer-facing responsibilities with operational coordination to ensure smooth logistics operations and exceptional client service. This position is a long-term temporary assignment. Conversion to a permanent employee role is possible but has no set timeframe and is based strictly on the individual's performance, their ability to integrate with the team (team fit), and overall company performance.
Key Responsibilities
Coordinate and monitor shipment activities including air, ocean, and ground freight
Communicate with customers regarding shipment status, documentation requirements, and delivery schedules
Process import/export documentation and ensure compliance with customs regulations
Liaise with carriers, warehouses, and customs brokers to resolve operational issues
Generate quotes and handle pricing inquiries for freight services
Track shipments and proactively address delays or exceptions
Maintain accurate records in the company's transportation management system
Support daily operational needs and contribute to team efficiency
Requirements
Minimum 2-3 years of experience of customerservice or operations in freight forwarding, logistics, or supply chain industry (air export experience preferred).
Knowledge of Incoterms and commercial invoice requirements
Strong knowledge of import/export processes and documentation
Familiarity with customs regulations and international shipping procedures
Excellent communication skills with ability to manage multiple customer accounts
Proficiency in logistics software and Microsoft Office Suite
Detail-oriented with strong organizational and problem-solving abilities
Ability to work independently in a fast-paced environment
$27k-34k yearly est. 5d ago
Logistics - Route Service Representative
Talentburst, Inc. 4.0
Erie, PA jobs
Duration: 2+ MONTHS Shift: 4:00PM to 10:30PM
The Route ServiceRepresentative (RSR) is the face of Quest Diagnostics to the public, our customers and acts as an Ambassador for the company in everything he/she does.
This position performs day to day route operations by serving client needs with regard to properly tracking, sorting, storing and transporting patient specimens and other materials including but not limited to supplies and patient results.
Duties and Responsibilities
• •Responsible for compliance with all processes including and not limited to: timekeeping, attendance and punctuality, vehicle safety and cleanliness, safety and OSHA requirements, handheld /scanning device and usage, proper handling and storage of all samples from the client office to the drop off point, proper packing of specimens for shipment, end of day vehicle checks, dress code, code of conduct and all Company / Regional / Logistics policies and procedures.
• •Responsible for the safe and timely transportation of specimens, supplies, reports, equipment and materials to the appropriate destination.
• •Responsible for operating company vehicle safely as well as maintaining a valid driver's license and driving record within acceptable company guidelines.
• •Ensure route is started with proper equipment tools. i.e., route scanner sync/paper logs, carry bag, properly prepared coolers for 3 separate thermal storage, dry ice, cell phone, keys, door hangers, observation reports, etc.
• •Follow route as scheduled/sequenced while allowing for will-call stops and special pickups.
• •Maintain specimen integrity at all times, including the utilization of specimen carry bag to transport specimens from client office/lock box to vehicle by temperature.
• •Follow all scan/documentation requirements including but not limited to tissue/irreplaceable and frozen tracking processes.
• •Place "Door Hanger" for will-call clients with no specimens out. Place "Door Hanger" for Daily clients who regularly provide specimens but none are available at scheduled pick up. The RSR is required to notify their Supervisor and/or Team Leader of service issue for a next morning follow up.
• •Communicate with Dispatch before leaving an area to ensure will-calls have been cleared.
• •Keep route information, sequencing and all client notes up to date.
• •Attendance and punctuality in meetings and training sessions.
• •Meet all training requirements in a timely manner as assigned.
• •Properly care for and maintain company equipment including scanners, telephones, vehicles etc... Communicate any deficiencies with equipment.
• •Document and provide appropriate client satisfaction information to Logistics Management.
• •Maintain professionalism and a service orientation with clients using Everyday Excellence and the Five Guiding Principles.
• •Demonstrate Everyday Excellence in the Quest Behaviors; Agility, Customer Focus, Transparency, United as One Team and Performance Oriented.
Job Qualifications
(Work Experience, Physical & Mental Requirements, Knowledge, Skills)
Required Work Experience:
Valid Driver's license with a minimum of 1 year driving experience and documentation of a Motor Vehicle Record with three moving violation convictions within the previous 36-month period.
Preferred Work Experience:
1 year of experience in a customerservice, logistics, or delivery related job strongly preferred.
Physical and Mental Requirements:
• •Position requires travel
• •Extensive use of phone and hand held device (PC)
• •Prolonged standing/sitting/walking/driving
• •Fine dexterity with hands/steadiness
• •Able to lift up to 25 pounds; may occasionally need to lift 40 pounds; carrying up to 15 pounds for several minutes at a time
• •Ability to communicate effectively in English with clients, supervisors and peers
• •Vision-requires constant mental visual attention to details as well as ability to see well in limited light scenarios
• •Balancing
• •Bending/kneeling
• •Pushing/pulling
• •Reaching/twisting
Knowledge:
• •General computer knowledge and experience with handheld scanner equipment preferred.
Skills:
• •Strong customerservice skills
• •Strong interpersonal skills
• •Strong problem-solving skills
• •Strong sense of collaboration
• •Strong communication skills
• •Strong decision-making skills
• •Customer Focus
• •Integrity
• •Trust
• •Act with a Sense of Urgency/ Importance
• •Approachable
• •Service driven
• •Sincere
• •Composure
• •Professionalism
• •Honesty
• •Respect
• •Patience
• •Knowledgeable
• •Humorous
• •Self-Development
• •Informing
• •Drive for Results
#PB01
PB01
#TB_HC
$37k-52k yearly est. 5d ago
Customer Support Representative
Epitec 4.4
Smyrna, TN jobs
Epitec is seeking a Dealer Chat Agent to join our automotive client's team. As a Dealer Chat Agent, the candidate will provide live chat assistance to dealers, offering general support and playing a key role in client programs.
This is an ongoing W2 contract
This is a hybrid position in Smyrna, TN (Mon - Thurs onsite, Fri remote)
This position offers $25/hour, 10 days PTO, 16 Paid Holidays, medical contributions (if desired), dental/vision, 401k retirement savings plan
Top Responsibilities
Provide real‑time chat support to dealership service, parts, and warranty teams, addressing general maintenance, service, and repair inquiries.
Navigate and research Service Manuals, TECH LINE cases, ASIST, and internal resources to deliver accurate guidance.
Support the LenZ program, including onboarding new dealers, managing enrollments, assisting with platform usage, and promoting proper adoption.
Document and manage all support cases, updating Salesforce reports/dashboards and ensuring accurate recordkeeping.
Create and update PowerPoint presentations, Excel reports, meeting materials, and other documentation for internal teams and leadership.
Provide non‑diagnostic technical assistance to dealers via outbound calls and initiate Tech Link remote sessions for PC and technical issues.
Assist with departmental initiatives including PEEK training coordination, Tech Alerts creation, and other support tasks as assigned.
Top Qualifications
2+ years of experience in a professional environment; automotive service, parts, or IT support experience strongly preferred.
Strong interpersonal and communication skills with the ability to manage multiple time‑sensitive tasks.
Proficiency with Microsoft Office (Outlook, Word, Excel, PowerPoint); Salesforce experience preferred.
Ability to learn and use department applications such as CONSULT, Webex, ASIST, EPC, and NNAnet.
Typing speed of 40+ WPM and strong documentation habits.
High school diploma required; AA degree or relevant technical coursework preferred.
Strong problem‑solving skills with the ability to view decisions from the customer's perspective and recommend appropriate actions.
$25 hourly 2d ago
Customer Support
Acro Service Corp 4.8
Johnston, IA jobs
Job Title: Customer Support Representative II - Customer Support
Duration: 09 Months
Pay Rate: $19.50/hr on w2 without any benefits
JOB DESCRIPTION:
PRIMARY RESPONSIBILITIES & DUTIES:
The Enterprise Contact Center Tier I team provides front-line technical support / information / solutions to customers on product related inquiries, issues, and concerns to optimize customer satisfaction and retention. Technicians provide phone support while effectively documenting each interaction.
Common calls include:
· General product questions, availability, compatibility
· Ag, Residential and Commercial Turf, and Golf product issues/complaints
· Warranty registration, and extended warranty coverage
· Out of warranty assistance
· Parts and publications lookups
· Loyalty Rewards programs
REQUIRED SKILLS, KNOWLEDGE, AND RELEVANT WORK EXPERIENCE:
· Skills in interpersonal communications, negotiation, and conflict resolution.
· Excellent written and verbal communication skills
· 6+ months experience with customerservice/support experience.
· Proficiency with Microsoft Office products
· High comfort level and experience with consumer software applications.
· Strong computer, research and troubleshooting skills.
· Ability to work support hours and occasional holidays to support the business.
DESIRED SKILLS, KNOWLEDGE, AND RELEVANT WORK EXPERIENCE:
· Knowledge of agriculture, turf (mowers) and utility vehicles.
· Prior work experience in Agriculture or Technology dealer channels.
· Bachelor's degree in Agriculture, Business, Communications, Engineering related field, IT or a similar discipline.
$19.5 hourly 2d ago
Technical Support Representative
Cornerstone Technology Talent Services 3.2
Irving, TX jobs
🚀 Join us as a Technical CustomerServiceRepresentative - Onsite in Irving, TX
🛠️ What You'll Do
Conduct QA for home inspections: review photos, validate property details, guide users through self-inspections.
Troubleshoot connectivity, pairing, and app-related issues for smart devices and sensors.
Provide installation support and onboarding for PryzmIQ and AWTOS.
Proactively engage users to drive adoption and satisfaction.
Document findings and provide feedback for product improvement.
🧠 What You Bring
1+ year in technical support, help desk, or IoT/home systems troubleshooting.
Strong communication and problem-solving skills.
Technical aptitude with mobile apps, WiFi connectivity, or smart devices.
Detail-oriented and passionate about creating smooth user experiences.
High School Diploma or GED required; Bachelor's degree preferred.
$32k-36k yearly est. 1d ago
Customer Service Specialist
Firstpro 360 4.5
Norcross, GA jobs
Growing and highly stable company has an immediate need for a CustomerService Specialist to handle inbound ticket queue and phone support while also providing face-to-face customer assistance . In this role, you must have experience working in a high-volume call center environment, handling around 40 instances a day via in-person interaction (high percentage will be face to face), phone, chat, and email promptly and professionally. Duties include general customerservice, troubleshooting issues, resolving delivery miscues, answering questions about the customer's account, etc. You must be able to clear a drug and background screening.
*Must live in the metro Atlanta area and be able to commute to the office five days a week, working 7:00 AM-4:00 PM*
Requirements:
3+ years' experience working in a high volume call center environment.
MUST have excellent speaking skills, professional demeanor, and a positive attitude.
Can fully clear a 10-panel drug screen and criminal background check.
Good job stability required; no job hoppers.
Very patient and empathetic in external customer communication.
$25k-32k yearly est. 2d ago
Customer Support Representative II
Acro Service Corp 4.8
Johnston, IA jobs
Job Title: Customer Support Representative II
Duration: 9 months contract on W2 (possible extension)
Fully Onsite
These positions will be on the Customer Support Team in a Technical Support Center.
Please note: Currently this position is strictly a contingent position and we do not have expectations to transition this position into a full-time employment role. Contingents are eligible to seek full time employment and can monitor for positions through the careers page.
This position will not be extended beyond the current end date. To help with recruitment, the managers have agreed to offer a retention bonus at 3 months of employment and an additional bonus after successful completion of assignment. These will be $1,000 each.*
REQUIRED SKILLS REQUIRED SKILLS, KNOWLEDGE,&RELEVANT WORK EXPERIENCE:
· Skills in interpersonal communications, negotiation, and conflict resolution.
· Excellent written and verbal communication skills
· 6+ months experience with customerservice/support experience.
· Proficiency with Microsoft Office products
· High comfort level and experience with consumer software applications.
· Strong computer, research and troubleshooting skills.
· Ability to work support hours and occasional holidays to support the business.
DESIRED SKILLS, KNOWLEDGE, & RELEVANT WORK EXPERIENCE:
* Knowledge of agriculture customers
* Agriculture operations experience, including Precision Farming experience
* Prior work experience in Agriculture or Technology dealer channels
* Bachelor's degree in Agriculture, Business, Engineering related field, IT or a similar discipline
**Manager highly prefers candidates with a degree, in any field such as Business, Math, Ag, etc.. If they are a high school graduate with no additional education, he would like to see them have a technical certification that shows that they understand how IT database management works**
Support hours fall between 7am - 6pm CST, Monday - Friday and 8 am - 12 pm CST, Saturday.
· Schedule may include occasional holidays and overtime based on the needs of the business.
· Candidate must be available to work any 8-hour shift within the 7am-6pm support window.
· Shifts are subject to change based on volumes.
SPECIAL CONSIDERATIONS:
· Training and mentoring will be on the 8-4:30am shift and last approximately 6 weeks.
· Takes approximately 3-4 months from start date to reach full productivity.
· Limited travel to nearby Des Moines Works for a factory tour and to nearby Jensen Farms approximately twice a year. Will ride along with a Deere full-time employee.
Interviews will include behavioral based questioning
· Candidate will be asked to share specific examples
Visa sponsorship is not available, now or in the near future, for this position.
$33k-40k yearly est. 1d ago
Access Support Representative
Cornerstone Technology Talent Services 3.2
Saline, MI jobs
We are seeking Site Access & Compliance Support Representative to provide on-site workforce support at a mission-critical data center construction project in Saline, MI. This is a Level 1 field role focused on daily site operations, access management, compliance checks, and first-line technical troubleshooting.
Technicians will assist workers and subcontractors with site entry, credentialing, and onboarding while ensuring compliance requirements are met. This role requires a strong customerservice mindset, attention to detail, and the ability to follow structured procedures in a fast-paced environment.
Key Responsibilities
Access Control & Compliance
Monitor gates, turnstiles, and access points to ensure only authorized personnel enter.
Verify worker credentials, badges, and compliance documentation.
Issue and manage temporary badges and visitor passes.
Report irregularities or noncompliance to site supervisors.
Worker Onboarding & Assistance
Guide workers and subcontractors through the digital onboarding process.
Assist with account setup, documentation upload, and system login.
Provide clear instructions on mobile check-ins, digital badges, and QR codes.
Support multilingual onboarding as needed (tools/resources provided).
First-Line Technical Support
Serve as the first point of contact for access or credentialing issues.
Troubleshoot basic technical problems (e.g., badge not scanning, login errors).
Escalate more complex issues to centralized support following standard procedures.
Maintain accurate records of support requests and resolutions.
CustomerService & Communication
Deliver professional, courteous assistance to workers and site staff.
Communicate clearly and calmly when resolving issues.
Relay feedback to supervisors to support process improvements.
Performance Expectations
Ensure smooth and timely worker access.
Minimize delays by resolving issues efficiently.
Maintain accuracy in compliance and credential checks.
Provide a consistently positive support experience on site.
Key Qualifications
High school diploma or equivalent (some college or technical training preferred).
Prior experience in field support, help desk, IT support, or site operations is a plus.
Basic technical troubleshooting skills (hardware/software).
Strong attention to detail and ability to follow structured protocols.
Excellent communication and interpersonal skills.
Ability to stand/walk for extended periods and work outdoors at site access points.
$25k-29k yearly est. 2d ago
Route Service Representative
Wildman 4.2
Holland, MI jobs
Why Join Us?
Impactful Role: Your work will directly contribute to our mission of "Changing Lives." Your efforts will make a significant difference to our clients' success.
Competitive Compensation: Enjoy a base salary complemented by a weekly commission structure, along with opportunities for quarterly bonuses. As part of our incentive programs, you can aspire to be a Circle of Excellence Club or President's Club winner, which includes exclusive trips for two. Our attractive commission structure and unique perks are designed to reward your hard work and dedication.
Growth Opportunities: We invest in your development with comprehensive training programs, mentorship, and clear paths for advancement.
Supportive Culture: Be part of a collaborative team that values your ideas, fosters innovation, and encourages personal and professional growth.
Work-Life Balance: Enjoy a healthy balance between your professional and personal life, along with additional benefits like our dream manager program that support your well-being.
Training and Development: Benefit from a robust onboarding process and ongoing professional development opportunities to sharpen your skills and enhance your career.
Typically, a four-day work week - Monday - Thursday
Compensation: Training Wage: Base of $41,600. Once a route is assigned: Base of $41,600 + Commission. Typical compensation ranges from $55,000-$70,000 annually.
Key Responsibilities:
Execute delivery of new/clean products and pick up of used products daily in company truck
Track customer inventory for correct delivery and billing using company provided handheld computer; assist in issues concerning route customersCustomer focused; shows ability to create and demonstrate value to the customer
Complete end of the day administrative tasks including unloading the truck and preparing for next day's route
Actively drive customer retention and increase route revenue by expanding customer relationships
Promotes a safe working environment and ensures compliance with all Company and regulatory requirements (DOT).
Qualifications:
Proactive & Motivated: You're a self-starter with a commitment to excellence and high standards.
Communication Skills: Strong written and verbal communication skills are a must.
Organizational Skills: Ability to manage priorities and workflow, demonstrating strong problem resolution skills.
Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well.
Team Player: Creative, flexible, and innovative with the ability to work independently and collaboratively.
Tech Savvy: Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint). Ability to learn/navigate ERP system including usage on desktop and PDA.
Education & Experience: High school diploma or General Education Degree (GED) required. (2-3 years driving/delivery, customerservice, or sales experience preferred)
Physical Requirements:
This is a physical job. All ASRs must be able to lift 50 lbs. unassisted, and be able to stand, bend, stoop, squat, kneel, twist, lift, push and walk
Must be able to safely drive a truck/step van with ease and be able to sit for extended periods of time while driving the delivery truck
Exposure to outside air temperatures during all seasons, including extreme heat/humidity during summer months and extreme cold during winter season.
Role Requirements:
Requires a For-Hire Endorsement.
Must pass and maintain a DOT physical and a drug/alcohol screening prior to employment.
Must meet and maintain insurability requirements. MVR to be checked periodically.
Possible background check or safety training needed for some client facilities.
Ability to remain organized, multi-task and balance incoming customer requests/issues in a fast-paced environment
21 years of age or 3+ years of professional driving experience
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$55k-70k yearly 5d ago
Route Service Representative
Wildman 4.2
Fort Wayne, IN jobs
Exciting Opportunity: Route ServiceRepresentative Are you ready to elevate your sales career? We're looking for a passionate and driven Route ServiceRepresentative to join our dynamic team. This role is pivotal in growing and maintaining an established service route while building relationships with clients. If you're a self-starter who thrives in a fast-paced environment, we want to hear from you!
Why Join Us?
Impactful Role: Your work will directly contribute to our mission of "Changing Lives." Your efforts will make a significant difference to our clients' success.
Competitive Compensation: Enjoy a base salary complemented by a weekly commission structure, along with opportunities for quarterly bonuses. As part of our incentive programs, you can aspire to be a Circle of Excellence Club or President's Club winner, which includes exclusive trips for two. Our attractive commission structure and unique perks are designed to reward your hard work and dedication.
Growth Opportunities: We invest in your development with comprehensive training programs, mentorship, and clear paths for advancement.
Supportive Culture: Be part of a collaborative team that values your ideas, fosters innovation, and encourages personal and professional growth.
Work-Life Balance: Enjoy a healthy balance between your professional and personal life, along with additional benefits like our dream manager program that support your well-being.
Training and Development: Benefit from a robust onboarding process and ongoing professional development opportunities to sharpen your skills and enhance your career.
Typically, a four-day work week - Monday - Thursday
Compensation:
Training Wage: Base of $48,000 Once a route is assigned: Base of $48,000 + Commission. Typical compensation ranges from $55,000-$70,000 annually.
This position is a four-day Monday through Thursday average work week.
Key Responsibilities:
Execute delivery of new/clean products and pick up of used products daily in company truck
Track customer inventory for correct delivery and billing using company provided handheld computer; assist in issues concerning route customersCustomer focused; shows ability to create and demonstrate value to the customer
Complete end of the day administrative tasks including unloading the truck and preparing for next day's route
Actively drive customer retention and increase route revenue by expanding customer relationships
Promotes a safe working environment and ensures compliance with all Company and regulatory requirements (DOT).
Qualifications:
Proactive & Motivated: You're a self-starter with a commitment to excellence and high standards.
Communication Skills: Strong written and verbal communication skills are a must.
Organizational Skills: Ability to manage priorities and workflow, demonstrating strong problem resolution skills.
Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well.
Team Player: Creative, flexible, and innovative with the ability to work independently and collaboratively.
Tech Savvy: Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint). Ability to learn/navigate ERP system including usage on desktop and PDA.
Education & Experience: High school diploma or General Education Degree (GED) required. (2-3 years driving/delivery, customerservice, or sales experience preferred)
Physical Requirements:
This is a physical job. All ASRs must be able to lift 50 lbs. unassisted, and be able to stand, bend, stoop, squat, kneel, twist, lift, push and walk
Must be able to safely drive a truck/step van with ease and be able to sit for extended periods of time while driving the delivery truck
Exposure to outside air temperatures during all seasons, including extreme heat/humidity during summer months and extreme cold during winter season.
Role Requirements:
Requires a For-Hire Endorsement.
Must pass and maintain a DOT physical and a drug/alcohol screening prior to employment.
Must meet and maintain insurability requirements. MVR to be checked periodically.
Possible background check or safety training needed for some client facilities.
Ability to remain organized, multi-task and balance incoming customer requests/issues in a fast-paced environment
21 years of age or 3+ years of professional driving experience
$55k-70k yearly 5d ago
Customer Service Representative
Find Great People | FGP 4.0
Camden, SC jobs
Our client, a rapidly growing company in the telecommunications industry, is hiring an CustomerService/Inside Sales Rep for their Camden, SC office.
The ideally candidate will have experience in a high volume call setting with a driven, ambitious mindset and strong work ethic! This is an On-site Direct Hire position.
Responsibilities:
Solicit and sell new or upgrade services to both new and existing customers
Manage sales leads by tracking and following up close new sales and customer upgrades
Work with sales and operations team members to generate sales leads
Review existing customer accounts to identify and close new sales and service upgrades opportunities that are mutually beneficial
Process orders for service installation, activation, or change in service
Take ownership of customer complaints concerning billing or services rendered
Perform other work-related duties as assigned
Qualifications:
High school diploma
1 year of experience in a high volume call setting
Industry experience and sales experience are preferred
Computer literary using multiple systems and monitors
Must have a drive, upbeat attitude and be self-motivated
Good time management and work ethic is essential
Schedule:
Monday through Friday, 8am to 5pm
One Saturday every 2 months remotely
Compensation:
$18-20/hour plus commissions averaging $1,000-2,000 per month
Health, dental, and vision benefits
PTO
401k plan
$18-20 hourly 1d ago
Inside Sales Representative
Oak Wood Ventures 4.2
Dallas, TX jobs
About Oak Wood: Oak Wood owns and operates a growing portfolio of multifamily and manufactured housing communities across the United States. Our success is driven by a sales-focused, customer-centric approach that combines operational excellence with strategic marketing to attract buyers, convert leads, and maximize the value of every community we serve.
About the Role: As an Inside Sales Representative, you are the voice of Oak Wood and the frontline driver of our home sales efforts across 87 communities nationwide. You will engage prospective homebuyers through inbound phone calls, emails, texts, and social media messages-educating, qualifying, and converting interest into scheduled appointments and closed sales.
This role is ideal for a confident communicator who thrives in a fast-paced, high-volume sales environment and understands how to move leads through the funnel with urgency, professionalism, and enthusiasm.
Key Responsibilities
Serve as the primary sales contact for all inbound inquiries related to home sales via phone, email, text, and social media.
Deliver compelling, accurate information about Oak Wood communities, home models, pricing, availability, amenities, and lifestyle benefits.
Actively sell by building rapport, uncovering buyer needs, overcoming objections, and guiding prospects toward next steps.
Qualify leads and efficiently schedule appointments, tours, and follow-ups for onsite sales teams.
Consistently log and manage lead activity in the CRM, ensuring clean data and timely follow-up.
Execute outbound follow-ups to re-engage warm and inactive leads and improve conversion rates.
Partner closely with marketing to align on campaigns, promotions, and messaging across all channels.
Stay current on inventory, pricing changes, promotions, and community updates across the portfolio.
Deliver an exceptional, bilingual customer experience that reflects Oak Wood's brand and values.
Track and report on call volume, lead conversion, response times, and sales performance metrics.
Qualifications
Proven experience in inside sales, customerservice, call center, or lead-driven environments (real estate or homebuilding preferred).
Strong persuasive communication skills-both verbal and written.
Ability to manage multiple conversations and channels simultaneously in a high-volume setting.
Results-oriented mindset with a strong sense of urgency and follow-through.
Experience working with CRM systems and Microsoft Office Suite.
Bachelor's degree in a related field preferred.
Preferred Attributes
Passion for real estate and helping people find the right home.
Confident closer with a consultative sales approach.
Self-starter who takes ownership of performance and outcomes.
Positive, high-energy attitude with a team-first mentality.
Comfortable representing a brand across phone, digital, and social platforms.
Why You'll Love Working at Oak Wood
Entrepreneurial Environment: Expand your skill set, grow professionally, and make a measurable impact on sales performance.
Culture & Benefits: Competitive benefits package including 401(k), health, dental, vision, HSA/FSA, and Life Time Fitness gym membership. We prioritize work-life balance and celebrate individual and team success.
Flexible Work Option: After three (3) months of service, employees may work remotely one (1) day per week.
Community-Focused: Oak Wood encourages team bonding, collaboration, and community involvement.
Oak Wood is an equal opportunity employer.
$47k-74k yearly est. 1d ago
Route Service Representative
Wildman 4.2
Indianapolis, IN jobs
Exciting Opportunity: Route ServiceRepresentative Are you ready to elevate your sales career? We're looking for a passionate and driven Route ServiceRepresentative to join our dynamic team. This role is pivotal in growing and maintaining an established service route while building relationships with clients. If you're a self-starter who thrives in a fast-paced environment, we want to hear from you!
Why Join Us?
Impactful Role: Your work will directly contribute to our mission of "Changing Lives." Your efforts will make a significant difference to our clients' success.
Competitive Compensation: Enjoy a base salary complemented by a weekly commission structure, along with opportunities for quarterly bonuses. As part of our incentive programs, you can aspire to be a Circle of Excellence Club or President's Club winner, which includes exclusive trips for two. Our attractive commission structure and unique perks are designed to reward your hard work and dedication.
Growth Opportunities: We invest in your development with comprehensive training programs, mentorship, and clear paths for advancement.
Supportive Culture: Be part of a collaborative team that values your ideas, fosters innovation, and encourages personal and professional growth.
Work-Life Balance: Enjoy a healthy balance between your professional and personal life, along with additional benefits like our dream manager program that support your well-being.
Training and Development: Benefit from a robust onboarding process and ongoing professional development opportunities to sharpen your skills and enhance your career.
Typically, a four-day work week - Monday - Thursday
Compensation:
Training Wage: Base of $52,000 Once a route is assigned: Base of $52,000 + Commission. Typical compensation ranges from $55,000-$70,000 annually.
This position is a four-day Monday through Thursday average work week.
Key Responsibilities:
Execute delivery of new/clean products and pick up of used products daily in company truck
Track customer inventory for correct delivery and billing using company provided handheld computer; assist in issues concerning route customersCustomer focused; shows ability to create and demonstrate value to the customer
Complete end of the day administrative tasks including unloading the truck and preparing for next day's route
Actively drive customer retention and increase route revenue by expanding customer relationships
Promotes a safe working environment and ensures compliance with all Company and regulatory requirements (DOT).
Qualifications:
Proactive & Motivated: You're a self-starter with a commitment to excellence and high standards.
Communication Skills: Strong written and verbal communication skills are a must.
Organizational Skills: Ability to manage priorities and workflow, demonstrating strong problem resolution skills.
Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well.
Team Player: Creative, flexible, and innovative with the ability to work independently and collaboratively.
Tech Savvy: Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint). Ability to learn/navigate ERP system including usage on desktop and PDA.
Education & Experience: High school diploma or General Education Degree (GED) required. (2-3 years driving/delivery, customerservice, or sales experience preferred)
Physical Requirements:
This is a physical job. All ASRs must be able to lift 50 lbs. unassisted, and be able to stand, bend, stoop, squat, kneel, twist, lift, push and walk
Must be able to safely drive a truck/step van with ease and be able to sit for extended periods of time while driving the delivery truck
Exposure to outside air temperatures during all seasons, including extreme heat/humidity during summer months and extreme cold during winter season.
Role Requirements:
Requires a For-Hire Endorsement.
Must pass and maintain a DOT physical and a drug/alcohol screening prior to employment.
Must meet and maintain insurability requirements. MVR to be checked periodically.
Possible background check or safety training needed for some client facilities.
Ability to remain organized, multi-task and balance incoming customer requests/issues in a fast-paced environment
21 years of age or 3+ years of professional driving experience
$55k-70k yearly 5d ago
Customer Service Representative (Insurance)
Talentburst, An Inc. 5000 Company 4.0
Worcester, MA jobs
Role : ServiceRepresentative - CL CustomerService Center
Duration : 6 Months+
Mode: Hybrid (3 days per week onsite)
Six-month temp to hire employment offering comprehensive job training and continued mentorship ongoing. Expectation is that total compensation increases upon successfully meeting requirements for permanent employment
We are actively hiring multiple ServiceRepresentatives to join their Commercial Lines CustomerService Center team on a temp to hire basis, located at their corporate office in Worcester, MA.
We are an industry leading Property & Casualty Insurance Co. with over 160 years of rich history and tradition. Recognized as One of America's Top Employers (Forbes) and A Best Places to Work (Business Insurance)
Flexible Schedule: Monday - Friday 8:30am-5:00pm (during training for the first 2-4 weeks); Monday - Friday 9:30am-6:00pm OR 10:30am-7:00pm (after training)
Position Overview/Summary:
As a ServiceRepresentative in the Commercial Lines team, you will be responsible for managing customer contact and for providing timely, quality service to Agents, commercial policy holders, and vendors primarily by phone and email. This includes handling incoming/outbound phone calls, issuing certificates of insurance, and other policy servicing items.
Responsibilities/Essential Functions:
Respond to customer requests from a variety of sources and handle calls & email from policyholders, agents, peers or others.
This team primarily handles indexing several CSC Outlook mailboxes, inbound phone calls related to billing and certificates , makes outbound callouts for New Business, Renewal and Customer Satisfaction calls, and completes a large volume of Certificate of Insurance Requests.
Other areas of focus could include, First Party Collections calls/emails, Returned Mail calls/email requests and incoming Voice emails.
Provide timely, quality service to Agents, commercial policy holders, and vendors.
May answers telephone inquiries from Commercial lines policy owners and Agents for certificate requests .
Completes certificate of insurance and ID card requests within service level expectations.
After an acclimation period, ServiceRepresentatives are expected to meet a Productivity goal. This goal varies based on focus.
In order to provide coverage for incoming calls and email volumes, scheduling of shifts is very structured. Team members are expected to meet a 94% adherence goal. Adherence is a goal based on following a daily schedule, which includes start and ending shifts on time, scheduled lunches and breaks, etc.
All our calls are recorded for Quality purposes, Call and Certificate Quality is reviewed monthly.
Key Measures of Success:
Service
Quality
Productivity
Education and Experience:
College degree preferred but not required.
Typically have 2 or more years of related experience in the areas of CustomerService. Preferred working knowledge of Commercial Rating and Agency CustomerService.
Proficiency in operating and interpreting proprietary software programs. Possesses the knowledge to access all applicable on-line resources.
Demonstrated strong written and oral communication skills including active listening skills with an ability to tailor the content to the specific audience.
Demonstrated professional telephone etiquette.
Demonstrated ability to work well within a team environment .
#TB_EN
$36k-42k yearly est. 4d ago
Customer Service Representative
Talentburst, An Inc. 5000 Company 4.0
Corning, NY jobs
CustomerService Coordinator I
Corning, NY, Hybrid
11+ Months Contract
This is currently a hybrid role with 3 days in the office and 2 days working remotely.
Pay Rate - $19.15/hr
Details
Working Hours: Monday-Friday, 7:30 AM-4:30 PM or 8:00 AM-5:00 PM
Job Summary
The Internal CustomerService Coordinator will be the primary point of contact for internal customers and department representatives, focusing on providing professional and efficient assistance. The role involves acting as a liaison between various departments, managing conference room scheduling, processing work orders, and supporting internal events.
Key Responsibilities
Customer Support: Provide exceptional service to internal customers via phone/email/Teams
Liaison Role: Facilitate communication between internal customers and other departments to ensure efficient resolution of inquiries.
Conference Room Scheduling: Manage reservations and setup requests using specialized scheduling software.
Work Order Management: Process and enter work orders in designated software, collaborating with service partners for timely completion.
Event Coordination: Assist department groups in planning and executing customer events.
Recordkeeping: Maintain accurate records of requests, orders, and communications.
CustomerService Excellence: Deliver high-quality service while adhering to company policies and standards.
Qualifications:
Education: Required: 2-year degree (preferably in business-related fields).
Skills:
Strong written and verbal communication skills for building positive relationships across all organizational levels.
Exceptional organizational and multitasking abilities, with attention to detail.
Technical proficiency with scheduling and work order software, or aptitude for learning new systems quickly.
Experience:
Preferred: Previous experience in a call center, customerservice, or administrative support role.
Adaptability: Ability to thrive in a fast-paced environment and respond effectively to changing priorities.
$19.2 hourly 3d ago
Route Service Representative - First Aid and Safety Division
Wildman 4.2
Warsaw, IN jobs
Wildman is a family operated commercial laundry, headquartered in Warsaw with locations throughout the Midwest. We've been in the business over 70 years and pride ourselves on providing excellent service and custom solutions to area businesses to help them succeed, through items and services such as uniform and mat rental, first aid, apparel and promotional items, and many more.
Our passion is to wildly change lives by empowering people to realize their full potential and purpose - unlock yours today!
Duties and responsibilities include:
Delivers products to customers.
Loads truck with product for next delivery day.
Verifies daily invoicing with a handheld computer.
Tracks customer inventory of product for correct delivery and billing quantities.
Takes care of or assists in customerservice issues concerning routes and aides in retaining customers.
Completes all daily paperwork as needed.
Increases dollar volume on route by soliciting additional sales.
Assists with installs, eyewash services, Clean Team, warehouse functions, local deliveries and any special runs as
needed.
Keep truck clean and notify Fleet Manager of any truck issues.
Responsible for DOT logs, pre & post trip inspections of vehicles, and keeping truck plugged in during very cold weather.
Other duties as assigned.
Monday through Friday work week
Requirements and qualifications:
Requires high school diploma or equivalent.
Requires a valid driver's license with a For-hire endorsement.
Must pass a DOT physical prior to employment.
Must pass drug/alcohol screening.
Is generally guided by established policy and procedures but receives daily/weekly guidance from superior for all projects,
customerservice issues and miscellaneous items.
Attention to detail is a must as errors may involve loss of customers.
Requires ability to use handheld pc, keyboard, monitor, phone, calculator, printer, and copier.
Requires ability to communicate verbally with others.
Ability to handle multiple projects at once and maintain organization.
Physical Requirements:
Requires maximum physical effort.
Required to sit for extended periods,
Must be able to stand, bend, stoop, squat, kneel, twist, lift, push and walk.
Must be able to drive a truck/step van.
Maximum unassisted lift = 50 lbs.
Ability to read, enter and use efficiently a handheld computer
Ability to use telephone to communicate with customers and internal support personnel.
Gloves are recommended.
Environmental Requirements:
Outside air temperatures during all seasons.
Including extreme heat/humidity during summer and cold during winter season.
At times, extreme odors or unclean product
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$28k-33k yearly est. 5d ago
Route Service Representative
Wildman 4.2
South Bend, IN jobs
Wildman is a family operated commercial laundry, headquartered in Warsaw with locations throughout the Midwest. We've been in the business over 70 years and pride ourselves on providing excellent service and custom solutions to area businesses to help them succeed, through items and services such as uniform and mat rental, first aid, apparel and promotional items, and many more.
Our passion is to wildly change lives by empowering people to realize their full potential and purpose - unlock yours today!
This position is a four-day Monday through Thursday average work week.
Essential Functions:
Execute delivery of new/clean products and pick up of used products on a daily basis in company truck
Track customer inventory for correct delivery and billing using company provided handheld computer; assist in issues concerning route customers
Complete end of the day administrative tasks including unloading the truck and preparing for next day's route
Actively drive customer retention and increase route revenue by expanding customer relationships
Experience/Knowledge:
High school diploma or General Education Degree (GED) required
2-3 years driving/delivery, customerservice, or sales experience preferred
Necessary Skills and Abilities:
This is a physical job. All ASRs must be able to lift 50 lbs. unassisted, and be able to stand, bend, stoop, squat, kneel, twist, lift, push and walk
Must be able to drive a truck/step van with ease and be able to sit for extended periods of time while driving the delivery truck
Ability to remain organized, multi-task and balance incoming customer requests/issues in a fast-paced environment
Must be able to use a computer, phone, calculator, printer, and copier
Work Requirements:
Requires a For-Hire Endorsement.
Must pass a DOT physical and a drug/alcohol screening prior to employment.
Exposure to outside air temperatures during all seasons, including extreme heat/humidity during summer months and extreme cold during winter season.
Travel to outlying Wildman facilities as needed.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$28k-33k yearly est. 5d ago
Inside Sales Representative
LHH 4.3
Jacksonville, FL jobs
LHH Recruitment Solutions is searching for an Inside Sales Representative for a distribution company in Jacksonville, FL. This organization offers room for growth in an employee-centric environment. Benefits include medical, dental, vision, 401(k) plan with match, and Paid Time Off.
Schedule: Onsite, Monday - Friday, 8:00am - 5:00pm
Compensation: $50,000 base plus commission
Job duties
Collaborate with outside sales team, reviewing respective customer requirements and quotes
Generate new and repeat sales by providing product information in a timely manner
Determine customer requirements and expectations to recommend specific products and solutions
Recommend alternative products based on cost, availability, or specifications
Increase sales and average order size by means of cross-selling, up-selling, add-on sales and offering promotional sales items
Obtain accurate information from vendors relating to shipment dates and expected dates of delivery
Qualifications
2-3 years' experience with inside sales
Industry experience within manufacturing or distribution