Customer Service Representative jobs at South Suburban Parks and Recreation - 121 jobs

Located in the heart of Aspen, Hotel Jerome, Auberge Collection, is one of the great hotels of the American West. The 135-year-old historic landmark, listed in the National Register of Historic Places, offers luxurious, contemporary accommodations and modern amenities that pay homage to the property's iconic mountain spirit. The hotel's two luxurious Residential Penthouses offer everything from private elevator entrances to spectacular mountain views. Sophisticated amenities include the legendary J-Bar, lauded as an Aspen institution; Michelin Guide-recommended Prospect; the après-ski favorite, the Living Room bar and lounge; the sultry underground speakeasy, Bad Harriet; the award-winning Yarrow spa; state-of-the-art fitness facilities; a ski concierge; and a heated outdoor pool and hot tub overlooking Aspen Mountain. For more information: auberge.com/hotel-jerome Follow Hotel Jerome on Facebook and Instagram @HotelJeromeAuberge The targeted compensation wage for this full time year round, non-exempt position is $22-25/hr. Job Description Our on property Call Center Agent (PBX Operator) is responsible for transporting guests virtually anywhere they would like to go at any time. Job Duties include: Provide prompt, courteous and efficient handling of all incoming calls, keep track of guests' requests, and follow up to ensure satisfactory service and assistance for outgoing calls. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Receive, record, and relay messages accurately, completely, and legibly. Contact appropriate individuals or departments (e.g., Bellperson, Front Desk, Housekeeping, Engineering, Security/Loss Prevention) as necessary to resolve guest calls, requests, or problems. Answer, record, and process all guest calls, requests, questions, or concerns. Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible. Address guests' service needs in a professional, positive, and timely manner. Engage guests in conversation regarding their stay, property services, and area attractions/offerings. Thank guests with genuine appreciation and provide a fond farewell. Answer telephones using appropriate etiquette including answering the phone within 3 rings, answering with a smile in one's voice, using the callers' name, transferring calls to appropriate person/department, requesting permission before placing the caller on hold, taking and relaying messages, and allowing the caller to end the call. Handle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality. Monitor busy or unanswered lines, check back with callers on hold to update status and offer to take a message. Process guest requests for wake up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls. Thoroughly understand safety procedures and have numbers to the Police, Fire, and Telephone Repair departments. Qualifications 1 year experience in same or similar role. Ability to clearly and pleasantly communicate in English, both orally and in writing. Ability to perform assigned duties with attention to detail . Ability to interact in a polite, professional, and engaging manner. Experience in a luxury environment is preferred. Benefits Package The comprehensive benefit package for this position includes paid time off, sick and safe time, Medical, Dental and Vision healthcare plans, 401(k) plans with employer contribution, Health and Flexible Spending Account programs, Employee Assistance Program and Company stay discounts. Benefits package may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions. Benefits package may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions. Apply and explore more career opportunities through the Auberge Collection career page . The application deadline for this role is December 1st, 2025. However, this position is often required year-round, and it's probable that it will be reposted in the future. Additional Information Auberge Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world's most desirable destinations. Please visit auberge.com to learn more about our Collection. Follow us on Instagram, TikTok, Linkedin, Facebook and Pinterest: @Auberge and #AlwaysAuberge. Auberge Resorts Aspen Inc is an Equal Opportunity Employer, M/F/D/V. Auberge Resorts Aspen Inc provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Auberge Resorts Aspen Inc complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Benefits/Perks Flexible Scheduling Growth and Career Advancement Opportunities Great Working Environment Company OverviewD3/A-OK Appliance Service has established itself as a leading service company that delivers exceptional, convenient customer service. As Whirlpool Corporation's only W Service company in Colorado Springs, Colorado, we receive unparalleled support and training to service their trusted brands, including Whirlpool, Amana, Kitchenaid, Maytag, and JennAir. We regularly service elite brands such as Wolf, Sub Zero, Bosch, Miele, and many more. Job SummaryD3/A-OK Appliance Service is looking for a Customer Service Representative to join our team! As a Customer Service Representative, you are responsible for handling service requests and customer complaints, as well as the coordination of our Technician's schedules to maximize productivity and ensure prompt, courteous, and efficient service to all customers.This position is right for you if you are self-motivated, energetic, and enjoy helping people. Ideally, you are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day-to-day basis. Responsibilities Receive incoming and make outbound calls/ texts in a professional and courteous manner Schedule customers, collect payments and billing Assign jobs based on routes and driver location. Customer data entry Proactively gain and fully understand our portfolio of products and services. Must effectively handle multiple tasks at the same time while being consistently interrupted by phone calls, emails, and competing priorities Must have the ability to analyze data from previous appointments and technician's performance and technical ability, and apply this to new appointments, ensuring the appropriate technician is sent Qualifications Prior customer service experience Previous experience in Appliance Repair background major plus point. Strong written and verbal communication skills Detail-oriented with strong data entry skills Positive Attitude Team player who can work independently Compensation: $14.00 - $21.00 per hour Refrigerators, stoves, dishwashers, washers and dryers are some of the things taken for granted that greatly impact our everyday lives. They make things convenient and easy, but when something goes wrong people need a reliable appliance partner they can count on. We're that partner! Our work is more than just an appliance. We do this to help our neighbors and communities. So, the people around us can have the conveniences they deserve. This business is independently owned and operated. Your application will go directly to the independent business, and all hiring decisions will be made by the management of said business. All inquiries about employment at this location should be made directly to the location.

At Slade Glass Co., we believe in creating a lasting impact through superior craftsmanship and an unwavering commitment to customer satisfaction. We're a family-owned business proudly serving Northern Colorado since 1961, specializing in residential and commercial glass installation, repair, and replacement. Our team is looking for a dedicated and dynamic Customer Service Representative to help us continue providing exceptional service to our clients. If you're looking for an opportunity to grow in a fast-paced, professional, and rewarding environment, we want to hear from you! The Customer Service Representative plays a key role in supporting our daily operations while ensuring our customers receive top-notch service from the first point of contact. If you thrive in a customer-focused, fast-paced environment and enjoy taking on new challenges, this role is perfect for you. Key Responsibilities: Assist all customers, answer phones, distribute mail, and manage office supplies. Assist customers with scheduling appointments, ordering products, order pick-ups, cash outs, and general inquiries via phone, email, and in-person. Learn the glass industry and assist with inside sales, helping customers find the right products and services. Support team communication by relaying relevant customer and job-related information to the appropriate departments. Track and manage orders, ensuring timely delivery and accurate information is communicated to customers. Maintain accurate records of customer communications, order details, and relevant documentation. Coordinate with the installation and repair teams to schedule appointments, ensuring the timely and efficient completion of projects. Enter customer information and order details into the company's database with attention to detail and accuracy. Act as the point of contact for any customer service issues, working to resolve problems and ensure customer satisfaction. Qualifications: Proficiency in Microsoft Office, Google Workspace, and general computer software. Strong organizational and critical thinking skills with the ability to stay calm under pressure. Excellent written and oral communication skills; ability to engage with employees at all levels. Ability to multitask, prioritize, and meet deadlines in a dynamic environment. Self-starter with a positive, team-oriented attitude. Experience in customer service or a related administrative role preferred. A High school diploma or equivalent required; an associate's degree or higher is a plus. Why Work at Slade Glass Co.? We don't just install glass, we build long-lasting relationships with our customers and employees. Our core values of Integrity, Respect, Loyalty, and Professionalism guide everything we do. If you're ready to make an impact, be part of a supportive family environment, and grow your career with a respected company, apply today! Slade Glass Co. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, genetic information, military status, or any other protected characteristic under federal, state, or local law.

Customer Engagement Rep - Paid Internship for Students & Recent Graduates Are you a college student or recent graduate eager to gain hands-on experience in customer engagement? We are looking for enthusiastic and driven individuals to join our team as Customer Engagement Rep in a paid internship role. This opportunity allows you to develop professional skills, enhance your resume, and gain real-world experience in a dynamic, customer-focused environment. About the Role: As a Customer Engagement Rep, you will represent our nonprofit clients, interact with the local community, and support initiatives that drive awareness and fundraising efforts. Your primary focus will be providing exceptional customer service, building meaningful relationships, and identifying new opportunities to support our clients' missions. Responsibilities: Engage with customers to deliver excellent service and support Communicate our clients' brand messages effectively Assist with inquiries, resolve issues, and foster connections Participate in hands-on training to develop communication and sales skills Collaborate with team members to achieve customer service goals Gain real-world experience in customer relations and business operations Qualifications: Authorized to work in the U.S. Strong communication and interpersonal skills A customer-first mindset with a positive attitude Adaptability and problem-solving skills in a fast-paced environment Willingness to learn and grow professionally Flexible availability, including local travel if needed This paid internship is a great opportunity for students and recent graduates to kickstart their careers with valuable customer engagement experience. Apply today and take the next step in your professional journey!

Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. POSITION SNAPSHOT: Our Winner's Circle position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The Winner's Circle position requires a strong communicator who will guide our Guests through their Midway experience. NITTY GRITTY DETAILS: Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers. Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering. Assists the Guest with all requests and answers questions as needed and makes recommendations on items. Provides game assistance by promptly notifying Support Technicians or Management as needed. Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. Notifies Manager of any Guest that is perceived to be unhappy. Practices proper cost controls by accurately weighing tickets and scanning merchandise. Responsible for stocking, displaying and securing merchandise in all storage areas. Responsible for the reconciliation of tickets and merchandise inventory. Conducts merchandise inventory during and after shift, if applicable. Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager. Reviews the cleanliness and organization of the Winner's Circle. Ensures all plush and shelves are stocked, properly cleaned, and maintained. Properly positions and set up displays to increase Guest traffic and promote sales. Assists other Team Members as needed. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Must be at least 16 years of age. RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to: Be friendly and able to smile frequently. Work days, nights, and/or weekends as required. Work in noisy, fast paced environment with distracting conditions. Read and write handwritten notes. Lift and carry up to 30 pounds. Move about facility and stand for long periods of time. Walk or stand 100% of shift. Reach, bend, stoop, mop, sweep and wipe frequently. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary Compensation is from $18.29 - $19.79 per hour Salary Range: 18.29 - 19.79 We are an equal opportunity employer and participate in E-Verify in states where required.

Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. POSITION SNAPSHOT: Our Captain position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The Captain's position requires a strong communicator who will guide our Guests through their Midway, retail, game rental and dining experiences. Our Captains also act as an initial point of contact in the enforcement of house policies and maintaining the safety and security of the unit. NITTY GRITTY DETAILS: * Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. * Acts as an initial point of contact in matters concerning safety and security in all areas: front door, Viewpoints, Midway, bar areas, kitchen and back of house areas, dining areas, private event rooms and restrooms. * Acts as ambassador to the building, assisting Guests with all requests and answers questions as needed. * Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering. * Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. * Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members and Managers. * Competently diffuses difficult Guest situations while protecting the integrity and safety of our staff, building and house policies. * Assists with the maintenance and upkeep of the Viewpoint and Midway areas. * Assists in the cleanliness and organization of the rental equipment. Ensures all billiard supplies are stocked, properly cleaned and maintained to maximize costs and decrease loss. * Checks for restocking of necessary supplies. Brings all areas up to standard. * Assists in the rental of Billiards and Shuffleboards, maintaining and resetting the area after each use. * Assists with the set up and break down of special events functions as directed by management. * Provides game assistance by promptly notifying Support Technicians or Management as needed. * Assists and directs Guests to Kiosk areas and answer questions as needed. * Ensures that our Guests adhere to house policies as outlined and informs management of any issues. * Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. * Assists other Team Members as needed or as business dictates. * Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. * Is dressed in accordance with dress guidelines, looking neat, clean and professional at all times. * Must demonstrate ability to read and communicate in English. * Must be at least 18 years of age. Requirements STUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team member will regularly be required to: * Work days, nights, and/or weekends as required. * Work in environments with both hot and cold temperatures such as freezers and around cooking equipment. * Work in noisy, fast paced environment with distracting conditions. * Read and write handwritten notes. * Lift and carry up to 30 pounds. * Move about facility and stand for long periods of time. * Walk or stand 100% of shift. * Reach, bend, stoop, mop, sweep and wipe frequently. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary * Compensation is from $14.42 - $15.42 per hour Salary Range: 14.42 * 15.42 We are an equal opportunity employer and participate in E-Verify in states where required.

Job DescriptionDescription: The primary point of contact for guests inquiring about and booking accommodations at the resort. This role is essential in delivering exceptional customer service, maximizing occupancy and revenue through effective sales techniques, and ensuring accurate reservation processing in a fast-paced hospitality environment. Essential Duties and Responsibilities: (Other duties may be assigned) · Answer incoming calls, emails, and online inquiries while delivering warm, professional, and accurate service that reflects The Peaks Resort and Spa standards. · Book individual reservations, modify existing bookings, and process cancellations while maintaining accuracy in rates, dates, availability, and guest information. · Follow all reservation procedures, including deposit policies, payment processing, billing verification, and required documentation. · Communicate clearly with guests regarding room types, rates, promotions, resort amenities, and policies to ensure proper expectations prior to arrival. · Actively listen to guest needs and proactively upsell/cross-sell room upgrades, packages, spa services, dining, activities, and seasonal offerings to enhance the guest experience and drive revenue. · Meet or exceed performance expectations related to call quality, response times, conversion rates, and reservation accuracy. Requirements: Knowledge Skills & Abilities: · Excellent customer service and communication skills, with the ability to engage guests professionally by phone and email. · Demonstrate strong problem solving skills and escalate appropriately for seamless resolution · Strong attention to detail and accuracy when entering reservations, processing payments, and managing guest information. · Strong knowledge of hotel services, room types, rates, and local Telluride area attractions (or ability to learn quickly). · Proficiency with various software programs and eager to learn and feel comfortable using PMS(Maestro) and other software systems Education and/or Experience: · High School diploma or equivalent GED · Two years' hospitality or resort reservation experience preferred · Prior high-end customer service experience (nice to have) · Comfortable with multitasking during high volume periods · Ability to fulfill flexible scheduling requirements including but not limited to nights, weekends, holidays and overtime as needed Compensation and Benefits The salary range for this position is between $20.00- $22.00 per hour and 1% commission eligible Benefits · Medical/Dental/Vision coverage · Ski Pass · 401(k) retirement plan (after 12 months)

Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. POSITION SNAPSHOT: Our Winner's Circle position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The Winner's Circle position requires a strong communicator who will guide our Guests through their Midway experience. NITTY GRITTY DETAILS: * Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. * Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. * Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers. * Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering. * Assists the Guest with all requests and answers questions as needed and makes recommendations on items. * Provides game assistance by promptly notifying Support Technicians or Management as needed. * Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. * Notifies Manager of any Guest that is perceived to be unhappy. * Practices proper cost controls by accurately weighing tickets and scanning merchandise. * Responsible for stocking, displaying and securing merchandise in all storage areas. * Responsible for the reconciliation of tickets and merchandise inventory. * Conducts merchandise inventory during and after shift, if applicable. * Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager. * Reviews the cleanliness and organization of the Winner's Circle. Ensures all plush and shelves are stocked, properly cleaned, and maintained. * Properly positions and set up displays to increase Guest traffic and promote sales. * Assists other Team Members as needed. * Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. * Must be at least 16 years of age. Requirements STUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to: * Be friendly and able to smile frequently. * Work days, nights, and/or weekends as required. * Work in noisy, fast paced environment with distracting conditions. * Read and write handwritten notes. * Lift and carry up to 30 pounds. * Move about facility and stand for long periods of time. * Walk or stand 100% of shift. * Reach, bend, stoop, mop, sweep and wipe frequently. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary * Compensation is from $18.29 - $19.79 per hour Salary Range: 18.29 * 19.79 We are an equal opportunity employer and participate in E-Verify in states where required.

Tony's Market is a family-run, local, specialty grocery store. Our Deli is filled with fresh-prepared sides, entrees, and salads. We also offer a full and unique selection of charcuterie and cheeses. Deli Clerk and Customer Service Job Functions: Greet every customer Fill customer orders Assure quality, speed, and accuracy with every order, Maintain a clean and safe work environment Assist other areas of the store when needed Follow the direction of the Department and Store Managers Deli Clerk and Customer Service Qualifications: Customer service experience is preferred but not required Can stand for 8-10 hours Can lift up to 40 lbs. Friendly and passionate about food

Tony's Market is a family-owned and operated specialty food store with locations throughout Denver. We have made our name in Denver primarily by cutting and selling the best meat in town. Be a part of the team that sets the standard. This is a Full Time position with significant room for growth. Meat Customer Service Job Functions: Greet every customer you come into contact with Fill customer orders, being attentive to custom requests and individual needs Learn the product and everything you can about Meat Share that knowledge with customers Keep the meat case full and fresh Maintain a clean and safe work area Follow the direction of the Department and Store Managers Meat Customer Service Qualifications: At least 18 years old Can stand for 8-10 hours Can lift up to 40 lbs. Career-minded Some customer service and food service experience preferred Join our team! Apply at ********************

Job Description Located in the heart of downtown Boulder's natural beauty, at St Julien Hotel & Spa we are dedicated to creating unforgettable moments for our guests as well as extraordinary employment experiences for our associates! With a commitment to luxury, sustainability, and exceptional service, we strive to be a sanctuary of relaxation, a hub for adventure, and a thoughtful steward of our environment. Our team's passion for hospitality and unwavering dedication to exceeding guest expectations set us apart as the premier destination for those seeking a world-class hospitality experience. St Julien Hotel & Spa is looking for outgoing and service-oriented Guest Service Representatives to join our Front Desk team! In this role, you will be responsible for providing excellent guest service to those checking in and out of the Hotel, and helping to ensure that our guests have an overall luxurious and memorable experience! Essential Job Functions: Understand the importance of and adhere to Four Star/Four Diamond/Preferred service standards. Be able to perform all duties required in PBX, Reservations, and Front Desk. Welcome guests to the Hotel and check them in, in a friendly yet efficient manner. Book Hotel reservations promptly and accurately. Enter data into computer system (including some minor accounting functions). Handle guest concerns and complaints and keep Manager/supervisor notified of relevant issues. Maintain an up-to date knowledge of all property details, amenities, and special events in order to accurately answer a wide variety of guest questions. Coordinate with Concierge and Valet staff to provide seamless guest service. Remain knowledgeable of current Hotel staff in order to correctly direct phone transfers. Complete a daily shift audit and balance all account settlements, charges, etc. to the property management system. Other duties as requested by supervisor. Qualifications: Previous customer service experience required. Luxury hospitality experience strongly preferred. Must be able to stand for several hours at a time and have excellent verbal/written communication skills, general computer knowledge, and should be proficient using MS Office products. Ideal candidate is someone who can balance working at a quick, steady pace while always maintaining a warm and guest-focused demeanor. Flexible availability is required. Interested candidates must be able to work weekends and holidays. Perks & Benefits: Medical, dental, and vision insurance options* Paid time off (PTO)* Paid holidays (including associate's birthday)* Paid sick leave Aflac supplemental insurance options 401(k) with Company match RTD EcoPass 50% employee discount in Spa and restaurant Discounted associate room rate * Requires Full Time employment status Participation in, and eligibility for, certain perks/benefits is subject to applicable waiting periods and eligibility requirements FULL TIME POSITIONS AVAILABLE APPLICATION DEADLINE: 02/28/2026 As a part of our pre-employment screening process, candidates who are extended an offer of employment are required to pass a criminal background check.

Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Front Desk Agent for the Quality Inn Louisville/ Boulder in Louisville Colorado pay wage is $18.00/hr. Job Purpose: Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. Warm, knowledgeable service and helpful guidance reassure guests they've made the right choice to stay with us. Greet and welcome guests upon arrival. Register guests into the computer, verifying reservation, address, and credit information. Promote “preferred” guest program and provide recognition and benefits to all current members. Accept payment for guests' accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate report of receipts daily. Cash checks and exchange currency for guests Issue key to and control entrance of safety deposit boxes. Post miscellaneous charges as requested. Promptly respond to and resolve guest complaints Answer telephone promptly and properly being polite, courteous, and friendly Be friendly, thorough, accurate and efficient in taking reservations Be friendly, thorough, accurate and efficient in performing Check-ins Be friendly, thorough, accurate and efficient in performing Check-outs (If applicable) Operate or assist with shuttle or transportation Service in a timely and courteous manner Assist guests with luggage upon their arrival to and departure from the hotel Use the guests' names Be knowledgeable and helpful about the local area, the hotel and hotel services Handle messages, wake-up calls, mail, and faxes properly Assist guests' with laundry/dry cleaning needs Know of incoming VIPs Follow all applicable Company Standard Operating Procedures. Perform other assignments as directed by the General Manger. Be an enthusiastic, helpful and positive member of the team Be professional, responsible and mature in conduct and behavior Be understanding of, encouraging to and friendly with all co-workers Be self-motivated and use time wisely Maintain open line of communications with each department Communicate pertinent information Respond positively to new ideas Openly accept critical/developmental feedback Maintain effective communication through the use of meetings, log books and bulletins Be available to help other departments in emergency situations Adhere to all work rules, procedures and policies established by the company including, but not limited to those contained in the associate handbook. Safety and Security Skills Properly handle and account for keys Be knowledgeable of policies regarding emergency procedures and security concerns Aggressively seek and react to opportunities to sell rooms, including re-rents, and last rooms available Have complete knowledge of hotel rooms, function space, restaurant (if applicable), other outlets, and services; have in depth knowledge of and regularly re-stock and sell pantry items Increases revenues by offering customers upgraded rooms and promoting hotel amenities and outlets Have full understanding of franchise honors program Ensure all customers establish credit upon check-in. Improves timeliness of cash flow by adhering to all established credit and inventory control procedures: Verifies all information on reservations check-in; name, address, method of payment, etc. Retrieves proper name and address verification and proper approval codes for cash and credit card paying customers Identifies and records special billing instructions and notifies accounting Completes shift closing accurately by getting appropriate approval signatures and authorization codes Adheres to hotel policies regarding the use of cash banks Stays current with developments in the hotel by reviewing the communication log book each shift; updates log book for next shift Report potential sales contacts to the sales department protection of guests' room numbers. Qualifications and Requirements: High School diploma /Secondary qualification or equivalent. Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards. This job requires the ability to perform the following: Must be able to speak, read, write and understand the primary language(s) used in the workplace. Must be able to read and write to facilitate the communication process. Requires good communication skills, both verbal and written. Must possess basic computational ability. Must possess basic computer skills. Extensive knowledge of the hotel, its services and facilities; General knowledge of the city where hotel is located and its attractions. Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems. Must be able to stand and exert well-paced mobility for up to 4 hours in length. Length of time of these tasks may vary from day to day and task to task. Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis. Must be able to lift up to 15 lbs occasionally. Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity. Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates Vision occurs continuously with the most common visual functions being those of near vision and depth perception. Ability to spend extended lengths of time viewing a computer screen. Requires manual dexterity to use and operate all necessary equipment. Must have finger dexterity to be able to operate office equipment Other: Being passionate about people and service. Strong communication skills are essential when interacting with guests and employees. Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc. Basic math skills are used frequently when handling cash or credit. Problem-solving, reasoning, motivating, and training abilities are often used. Have the ability to work a flexible schedule including nights, weekends and/or holidays Amazing Benefits At A Glance: Team Driven and Values Based Culture Medical/Dental/Vision Vacation & Holiday Pay Same-day pay available Employee Assistance Program Career Growth Opportunities/ Manager Training Program Reduced Room Rates throughout the portfolio Third Party Perks (Movie Tickets, Attractions, Other) 401(k) Employee assistance program Employee discount Flexible schedule Flexible spending account Life insurance Parental leave Referral program

Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Front Desk Agent for the Fairfield Inn & Suites, Colorado Springs North/Air Force Academy, in Colorado Springs, CO. Job Purpose: Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. Warm, knowledgeable service and helpful guidance reassure guests they've made the right choice to stay with us. Greet and welcome guests upon arrival. Register guests into the computer, verifying reservation, address, and credit information. Promote “preferred” guest program and provide recognition and benefits to all current members. Accept payment for guests' accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate report of receipts daily. Cash checks and exchange currency for guests Issue key to and control entrance of safety deposit boxes. Post miscellaneous charges as requested. Promptly respond to and resolve guest complaints Answer telephone promptly and properly being polite, courteous, and friendly Be friendly, thorough, accurate and efficient in taking reservations Be friendly, thorough, accurate and efficient in performing Check-ins Be friendly, thorough, accurate and efficient in performing Check-outs (If applicable) Operate or assist with shuttle or transportation Service in a timely and courteous manner Assist guests with luggage upon their arrival to and departure from the hotel Use the guests' names Be knowledgeable and helpful about the local area, the hotel and hotel services Handle messages, wake-up calls, mail, and faxes properly Assist guests' with laundry/dry cleaning needs Know of incoming VIPs Follow all applicable Company Standard Operating Procedures. Perform other assignments as directed by the General Manger. Be an enthusiastic, helpful and positive member of the team Be professional, responsible and mature in conduct and behavior Be understanding of, encouraging to and friendly with all co-workers Be self-motivated and use time wisely Maintain open line of communications with each department Communicate pertinent information Respond positively to new ideas Openly accept critical/developmental feedback Maintain effective communication through the use of meetings, log books and bulletins Be available to help other departments in emergency situations Adhere to all work rules, procedures and policies established by the company including, but not limited to those contained in the associate handbook. Safety and Security Skills Properly handle and account for keys Be knowledgeable of policies regarding emergency procedures and security concerns Aggressively seek and react to opportunities to sell rooms, including re-rents, and last rooms available Have complete knowledge of hotel rooms, function space, restaurant (if applicable), other outlets, and services; have in depth knowledge of and regularly re-stock and sell pantry items Increases revenues by offering customers upgraded rooms and promoting hotel amenities and outlets Have full understanding of franchise honors program Ensure all customers establish credit upon check-in. Improves timeliness of cash flow by adhering to all established credit and inventory control procedures: Verifies all information on reservations check-in; name, address, method of payment, etc. Retrieves proper name and address verification and proper approval codes for cash and credit card paying customers Identifies and records special billing instructions and notifies accounting Completes shift closing accurately by getting appropriate approval signatures and authorization codes Adheres to hotel policies regarding the use of cash banks Stays current with developments in the hotel by reviewing the communication log book each shift; updates log book for next shift Report potential sales contacts to the sales department protection of guests' room numbers. Qualifications and Requirements: High School diploma /Secondary qualification or equivalent. Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards. This job requires the ability to perform the following: Must be able to speak, read, write and understand the primary language(s) used in the workplace. Must be able to read and write to facilitate the communication process. Requires good communication skills, both verbal and written. Must possess basic computational ability. Must possess basic computer skills. Extensive knowledge of the hotel, its services and facilities; General knowledge of the city where hotel is located and its attractions. Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems. Must be able to stand and exert well-paced mobility for up to 4 hours in length. Length of time of these tasks may vary from day to day and task to task. Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis. Must be able to lift up to 15 lbs occasionally. Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity. Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates Vision occurs continuously with the most common visual functions being those of near vision and depth perception. Ability to spend extended lengths of time viewing a computer screen. Requires manual dexterity to use and operate all necessary equipment. Must have finger dexterity to be able to operate office equipment Other: Being passionate about people and service. Strong communication skills are essential when interacting with guests and employees. Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc. Basic math skills are used frequently when handling cash or credit. Problem-solving, reasoning, motivating, and training abilities are often used. Have the ability to work a flexible schedule including nights, weekends and/or holidays Amazing Benefits At A Glance: Team Driven and Values Based Culture Medical/Dental/Vision Vacation & Holiday Pay Same-day pay available Employee Assistance Program Career Growth Opportunities/ Manager Training Program Reduced Room Rates throughout the portfolio Third Party Perks (Movie Tickets, Attractions, Other) 401(k) Employee assistance program Employee discount Flexible schedule Flexible spending account Life insurance Parental leave Referral program Rate: $15.50/hr

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Position Summary The Operations Worker helps with the day-to-day operations of the facilities; setting up and tearing down of events, along with housekeeping duties. This role pays an hourly rate of $15.16 Benefits for Part-Time roles: 401(k) savings plan and 401(k) matching. Also, OVG provides part-time, seasonal, and internship employees with one hour of accrued paid leave per 30 hours worked, up to 48 hours per year. This position will remain open until April 17, 2026. Responsibilities Helps the Operation department with event changeovers, i.e. dance floors, stage risers, table, chairs, and signs Performs routine to moderate tasks maintaining facility and equipment along with other inventory as needed. Oversees housekeeping services for the facilities Maintain an accurate record keeping system for hazardous materials communication program Interacting with clients, serving their needs within the confines of state and local laws, and provides physical facility needs and performs custodial duties. Performs moderate to difficult set-ups in a convention center setting. Performs operation of machinery, included fork lifts and scissor lifts Review and coordinate and changeover work plan, facility maintenance and operations Qualifications Possess superior interpersonal and strong written and oral communication skills Ability to function in a fast-paced, high-pressure environment, handle multiple tasks at one time, meet deadlines Must be self-motivated with strong leadership abilities and organizational skills Working knowledge of operational equipment including but not limited to: forklift, pallet jacks, scrubbers, floor buffers, mechanical lifting devices, staging. Ability to follow written instruction, interpret floor plans and event work orders Candidates must be able to follow orders explicitly, be capable of working as part of a team, and be able to work well with other individuals. Candidates should be able to work alone if required, and be able to complete tasks up to and including final clean up and putting tools and supplies back to their assigned storage areas. Work a flexible schedule including early mornings, days, evenings, overnight, weekends, holidays, extended (long) work days and extended number of days Forklift certification is preferred Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law. We can recommend jobs specifically for you! Click here to get started.

Who We Are: Caring is at the heart of everything we do! Beaver Run Resort & Conference Center is located in Breckenridge, Colorado - the heart of the Colorado Rocky Mountains. Nestled between the mountain and Main Street just a few steps away from the ski slopes in the winter and the hiking trails in the summer. With 40,000 square feet of conference and meeting spaces, Beaver Run is the largest conference center in Breckenridge. We are passionate about providing exceptional guest and employee experiences. If you are service and quality minded and enjoy a fast-paced, dynamic environment, we encourage you to apply to be a part of our team. What You'll Do: The Reservations Agent is a vital part of our guests' experience and the operation of the resort. As often the initial contact for our guests, the Agent must possess excellent customer service skills and knowledge. This position will answer phones, educate potential guests about what our resort offers, upsell rooms and additional products, and enter booking information into our reservations systems. The ideal candidate will thrive in a fast-paced, challenging environment and maintain courteousness despite stressful situations. Must be available for some weekend and holiday shifts. Full-time, year-round position with benefits eligibility. Position may have ability to work remotely - must reside within the state of Colorado (standard work hours MST) and be able to attend training in-person. Position starts at $19.00/hr. + DOE + Commissions Duties/Responsibilities: Guide guests through the booking process and enter booking information into reservations system Answer guest inquiries and educate the guests on what our resort offers Upsell rooms and other resort products Provide excellent customer service throughout all interactions What You'll Bring: Proficiency in written and spoken English - required Proficiency in Spanish to support Spanish speaking customers - required 1+ years hotel/resort reservations experience - preferred 1+ years customer service experience - preferred High school diploma or equivalent experience - preferred Familiarity with Microsoft Office and resort reservations software - preferred What We Offer: Opportunity for bonuses based on performance and time worked On-site parking steps away from the lifts Employee ski pass purchasing program Hotel + Dining discounts Paid Time Off Insurance: Health Dental Vision Optional Life, Disability, etc. 401k + match This job description is not meant to be an all-inclusive representation of the tasks and duties. Other duties and tasks may be assigned as business dictate Qualifications Proficiency in written and spoken English - required Proficiency in spoken Spanish - preferred 1+ years hotel/resort reservations experience - preferred 1+ years customer service experience - preferred High school diploma or equivalent experience - preferred Familiarity with Microsoft Office and resort reservations software - preferred

JOIN OUR TEAM! We are proudly managed by O'Reilly Hospitality Management, LLC ("OHM") At OHM, we are: A forward-thinking (and growing) company offering opportunities to engage your passions through sustainability efforts, health & wellness, community involvement, & philanthropic outreach efforts. Committed to empowering Team Members throughout all levels of leadership. Every Team Member has the opportunity to contribute in a unique way, making a real impact. Seeking supportive, collaborative, detailed-oriented people to join our team! At OHM, we offer: 401(k) & Roth 401(k) with company match - full-time and part-time Team Members are eligible! Health, Dental, Vision & Life Insurance Paid Time Off, including Paid Parental Leave Growth Potential and Career Advancement Hotel/Restaurant Travel Perks & Discounts! Never wait for a paycheck again! OHM Team Members can sign up for earned wage access through DailyPay on day one! Now Hiring: Guest Service Representative Location: Cambria Hotel Copper Mountain Guest Service Representative.pdf Essential Responsibilities: Warmly greet guests and assist with registration and room assignments. Handle guest inquiries about hotel services, dining, entertainment, and travel directions. Manage room availability, guest accounts, and billing. Post charges, process payments, and make change. Make reservations and handle guest requests, including safekeeping of valuables. Communicate effectively with other departments. Follow hotel credit policies and ensure accurate cash handling. Support team members and take on additional responsibilities as needed. Skills & Abilities: Strong leadership, communication, and organizational skills. Ability to multitask, prioritize, and solve problems. Proficiency with PMS and Microsoft Office. Education & Experience: High School diploma or GED preferred. Hospitality customer service experience preferred. Hours: Flexible schedule, including nights, weekends, and holidays. Physical Requirements: Standing for long periods, light lifting up to 40 pounds. Work Conditions: Indoor environment with minimal exposure to adverse conditions. O'Reilly Hospitality Management, LLC, is an equal opportunity employer. Employment selection and related decisions are made without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, genetic information, disability, protected veteran status or other protected classifications.Guest Service Representative.pdf

JOIN OUR TEAM! We are proudly managed by O'Reilly Hospitality Management, LLC ("OHM") At OHM, we are: A forward-thinking (and growing) company offering opportunities to engage your passions through sustainability efforts, health & wellness, community involvement, & philanthropic outreach efforts. Committed to empowering Team Members throughout all levels of leadership. Every Team Member has the opportunity to contribute in a unique way, making a real impact. Seeking supportive, collaborative, detailed-oriented people to join our team! At OHM, we offer: 401(k) & Roth 401(k) with company match - full-time and part-time Team Members are eligible! Health, Dental, Vision & Life Insurance Paid Time Off, including Paid Parental Leave Growth Potential and Career Advancement Hotel/Restaurant Travel Perks & Discounts! Never wait for a paycheck again! OHM Team Members can sign up for earned wage access through DailyPay on day one! Now Hiring: Lead Guest Service Representative Location: Cambria Hotel Copper Mountain, CO. Lead Guest Service Representative.pdf Essential Responsibilities: Take responsibility for assigned team members in the absence of the Supervisor, assign work, and ensure proper training and performance. Greet guests in a friendly and warm manner. Register and assign rooms to guests, issuing room keys and instructions to the bell person or directly to guests without announcing room numbers. Transmit and receive messages using telephone, fax, and switchboard. Answer inquiries regarding hotel services, guest registration, and information on shopping, dining, entertainment, and travel directions. Maintain records of room availability and guest accounts. Compute bills, collect payments, and make change for guests. Make, confirm, and cancel reservations for guests as needed. Post charges for room, food, liquor, or telephone by hand or machine. Make restaurant, transportation, or entertainment reservations for guests as requested. Deposit guests' valuables in the hotel safe or safe-deposit box. Understand and enforce hotel company credit policies. Account for all cash and make deposits in accordance with company policies. Communicate effectively with other front office and hotel departments. Report to work for scheduled shifts, on time and in uniform per company policy. Know and comply with all company policies and procedures pertaining to this position and its duties. Embrace the culture of O'Reach, OHX Experience, Green Team, guest service, team member satisfaction, health & wellness, and safety. Perform other duties and responsibilities as required or requested. Skills & Abilities: Strong leadership, management, organizational, and communication skills. Ability to spot and resolve problems efficiently. Excellent verbal and written communication skills. Ability to deliver results. Capacity to work well with and motivate a variety of personality types while maintaining tact and diplomacy. Effective multitasking and prioritization skills. Experience with relevant brand-specific Property Management Systems (PMS). Proficient in Microsoft Word, Microsoft Excel, and other computer skills. Education & Experience: High School diploma or GED preferred. Minimum of one year of hotel leadership experience required. Hours: Scheduling may vary due to the nature of the business, including nights, weekends, and holidays. Physical Requirements: Ability to stand for long periods. Light work: Exerting up to 40 pounds of force occasionally; up to 20 pounds frequently; and a negligible amount of force constantly to move objects. May be required to lift in excess of 40 pounds on occasion. Work Conditions: Primarily indoors, with no substantial exposure to adverse conditions. O'Reilly Hospitality Management, LLC, is an equal opportunity employer. Employment selection and related decisions are made without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, genetic information, disability, protected veteran status or other protected classifications.

Scientific Games: Scientific Games is the global leader in lottery games, sports betting and technology, and the partner of choice for government lotteries. From cutting-edge backend systems to exciting entertainment experiences and trailblazing retail and digital solutions, we elevate play every day. We push game designs to the next level and are pioneers in data analytics and iLottery. Built on a foundation of trusted partnerships, Scientific Games combines relentless innovation, legendary performance, and unwavering security to responsibly propel the global lottery industry ever forward. Position Summary Job Functions: · Contact retailers within assigned call list on a regular call cycle. · Provide information from Lottery Sales Department about new and existing games and promotions. · Employ professional telephone sales techniques and leverage partnership with Lottery Sales Rep to ensure Lottery Retailers order the appropriate number of packs for their sales and order frequency. · Access appropriate computer screens and input sales and sales related data. · Work in conjunction with Lottery Sales Reps and Lottery Retailers to update call and order frequency as needed. · Develop positive working relationships with Lottery retailers, and Colorado Lottery Sales Team, resulting in motivated, pro-Lottery attitudes wherever possible. · Support Colorado Lottery Sales Reps in inventory management needs and support of Lottery Retailers. · Update order system with information from retailers and corresponding Lottery Sales Reps with real time changes to retailer settings, unique game counts, ticket dispensing hardware, and product mix variations to maximize lottery sales. · Provide regular and consistent feedback from Lottery retailers to management, sharing retailer suggestions, ideas, and/or questions in a timely fashion. · Work in conjunction with Lottery Sales Reps to resolve problems or questions as they relate to inventory needs, current promotions, order status/tracking and other lottery related needs, ensuring that all calls receive complete attention and thorough follow-up. · All other duties as assigned POSITION REQUIREMENTS & SKILLS: · High school diploma or equivalent · Customer Service experience preferred · Advanced understanding of telephone sales principles and techniques Skills/Abilities: · Good written and verbal communication skills · Basic computer skills Supervisory Responsibilities:This position has no supervisory responsibilities.QualificationsEducationMust have a high school diploma or equivalency. Years of Related Experience Physical RequirementsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, walk, bend, use hands, operate a computer, and have specific vision abilities to include close and distance vision, and ability to adjust focus working with computer and business equipment. Work ConditionsScientific Games, LLC and its affiliates (collectively, “SG”) are engaged in highly regulated gaming and lottery businesses. As a result, certain SG employees may, among other things, be required to obtain a gaming or other license(s), undergo background investigations or security checks, or meet certain standards dictated by law, regulation or contracts. In order to ensure SG complies with its regulatory and contractual commitments, as a condition to hiring and continuing to employ its employees, SG requires all of its employees to meet those requirements that are necessary to fulfill their individual roles. As a prerequisite to employment with SG (to the extent permitted by law), you shall be asked to consent to SG conducting a due diligence/background investigation on you. This job description should not be interpreted as all-inclusive; it is intended to identify major responsibilities and requirements of the job. The employee in this position may be requested to perform other job-related tasks and responsibilities than those stated above. SG is an Equal Opportunity Employer and does not discriminate against applicants due to race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. If you'd like more information about your equal employment opportunity rights as an applicant under the law, please click here for EEOC Poster.

Job Functions: * Contact retailers within assigned call list on a regular call cycle. * Provide information from Lottery Sales Department about new and existing games and promotions. * Employ professional telephone sales techniques and leverage partnership with Lottery Sales Rep to ensure Lottery Retailers order the appropriate number of packs for their sales and order frequency. * Access appropriate computer screens and input sales and sales related data. * Work in conjunction with Lottery Sales Reps and Lottery Retailers to update call and order frequency as needed. * Develop positive working relationships with Lottery retailers, and Colorado Lottery Sales Team, resulting in motivated, pro-Lottery attitudes wherever possible. * Support Colorado Lottery Sales Reps in inventory management needs and support of Lottery Retailers. * Update order system with information from retailers and corresponding Lottery Sales Reps with real time changes to retailer settings, unique game counts, ticket dispensing hardware, and product mix variations to maximize lottery sales. * Provide regular and consistent feedback from Lottery retailers to management, sharing retailer suggestions, ideas, and/or questions in a timely fashion. * Work in conjunction with Lottery Sales Reps to resolve problems or questions as they relate to inventory needs, current promotions, order status/tracking and other lottery related needs, ensuring that all calls receive complete attention and thorough follow-up. * All other duties as assigned POSITION REQUIREMENTS & SKILLS: * · High school diploma or equivalent * · Customer Service experience preferred * · Advanced understanding of telephone sales principles and techniques * Skills/Abilities: * · Good written and verbal communication skills · Basic computer skills Supervisory Responsibilities: This position has no supervisory responsibilities.