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Call Center Representative jobs at SSM Health - 20 jobs

  • Call Center Representative - Contact Center, Retail

    SSM Health Saint Louis University Hospital 4.7company rating

    Call center representative job at SSM Health

    It's more than a career, it's a calling. MO-REMOTE Worker Type: Regular Job Highlights: Note for this role: Required to work in the office for the first 90 days for training. After 90 days, if all performance expectations are met, remote work is possible. Full Time, Sunday - Wednesday, 40 Hours/Week Schedule: 8am-6:30pm Location: 7980 Clayton Rd. St. Louis, MO 63117 Job Summary: Answers incoming calls and performs triage of inquiries. Job Responsibilities and Requirements: PRIMARY RESPONSIBILITIES Responds to telephone and/or Internet inquiries from customers seeking information and/or resources following a set standard. Collects relevant caller data to assist with measurement, tracking and reporting activities. Track inquires, questions and answers and provide resolution. May perform clerical or administrative duties. Performs other duties as assigned. EDUCATION High School diploma/GED or 10 years of work experience EXPERIENCE No experience required PHYSICAL REQUIREMENTS Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs. Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements. Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors. Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc. Frequent keyboard use/data entry. Occasional bending, stooping, kneeling, squatting, twisting and gripping. Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs. Rare climbing. REQUIRED PROFESSIONAL LICENSE AND/OR CERTIFICATIONS None Department: ********** STLMG Contact Center - Retail Work Shift: Day Shift (United States of America) Scheduled Weekly Hours: 40 Benefits: SSM Health values our exceptional employees by offering a comprehensive benefits package to fit their needs. Paid Parental Leave: we offer eligible team members one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE). Flexible Payment Options: our voluntary benefit offered through DailyPay offers eligible hourly team members instant access to their earned, unpaid base pay (fees may apply) before payday. Upfront Tuition Coverage: we provide upfront tuition coverage through FlexPath Funded for eligible team members. Explore All Benefits SSM Health is an equal opportunity employer. SSM Health does not discriminate on the basis of race, color, religion, national origin, age, disability, sex, sexual orientation, gender identity, pregnancy, veteran status, or any other characteristic protected by applicable law. Click here to learn more.
    $30k-35k yearly est. Auto-Apply 2d ago
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  • Call Center Representative (Telecom)-PRN

    SSM Health Saint Louis University Hospital 4.7company rating

    Call center representative job at SSM Health

    It's more than a career, it's a calling. MO-SSM Health St. Joseph Hospital - Lake Saint Louis Worker Type: PRN Job Highlights: Monday- Friday Variable shifts -The candidate is required to have open availability and flexibility. 7:00AM -3:00PM and 3:00PM-11:00PM Call Center/ Security Dispatcher This is a PRN role; the position is not eligible for Benefits. The role is as needed bases (minimum of 1shift per month) The position is in the Security Department, answering incoming calls; dispatch for the Security Department; monitors fire alarms. Job Summary: Answers incoming calls and performs triage of inquiries. Job Responsibilities and Requirements: PRIMARY RESPONSIBILITIES Responds to telephone and/or Internet inquiries from customers seeking information and/or resources following a set standard. Collects relevant caller data to assist with measurement, tracking and reporting activities. Track inquires, questions and answers and provide resolution. May perform clerical or administrative duties. Performs other duties as assigned. EDUCATION High School diploma/GED or 10 years of work experience EXPERIENCE Call Center experience required- High Volume of incoming and outgoing calls (12,000 calls a month and dispatch abut 5,000 radio calls to Security). PHYSICAL REQUIREMENTS Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs. Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements. Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors. Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc. Frequent keyboard use/data entry. Occasional bending, stooping, kneeling, squatting, twisting and gripping. Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs. Rare climbing. REQUIRED PROFESSIONAL LICENSE AND/OR CERTIFICATIONS None Department: 8651000023 Operators - St. Joes Lake St. Louis Work Shift: Variable Shift (United States of America) Scheduled Weekly Hours: 0 Benefits: SSM Health values our exceptional employees by offering a comprehensive benefits package to fit their needs. Paid Parental Leave: we offer eligible team members one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE). Flexible Payment Options: our voluntary benefit offered through DailyPay offers eligible hourly team members instant access to their earned, unpaid base pay (fees may apply) before payday. Upfront Tuition Coverage: we provide upfront tuition coverage through FlexPath Funded for eligible team members. Explore All Benefits SSM Health is an equal opportunity employer. SSM Health does not discriminate on the basis of race, color, religion, national origin, age, disability, sex, sexual orientation, gender identity, pregnancy, veteran status, or any other characteristic protected by applicable law. Click here to learn more.
    $31k-36k yearly est. Auto-Apply 30d ago
  • Call Center Rep.

    BJC Healthcare 4.6company rating

    Saint Peters, MO jobs

    **City/State:** Saint Peters, Missouri **Categories:** Support Services **Job Status:** Full-Time **Req ID** : 101122 **Pay Range:** $17.50 - $23.88 / hour (Salary or hourly rate is based on job qualifications and relevant work experience) **Additional Information About the Role** Barnes Jewish Hospital is seeking a a call center representative to handle all incoming calls to the hospital. This individual will also call emergency code on the intercom within the hospital and send out emergency alerts. Schedule: Nights, rotating Week 1: Sun & Mon 8 PM-8 AM, Tues 11:30 PM-730 AM, Saturday 8 PM-8 AM Week 2 Wed, Thurs, Sat 8 PM-8 AM **Overview** **Barnes-Jewish St. Peters Hospital** proudly serves the health care needs of families in St. Charles, Lincoln and Warren counties. The 102-bed community hospital provides comprehensive inpatient and outpatient services including the Siteman Cancer Center at Barnes-Jewish St. Peters Hospital, the Breast Health and Women's Center, the Cardiology Center, the Neurosurgery Center and the Outpatient Surgery and Endoscopy Center. Barnes-Jewish St. Peters Hospital is an Accredited Chest Pain Center and carries a Level II stroke certification. Additionally, the hospital's medical office building houses offices for specialists in primary care, cardiology, obstetrics, dermatology, surgery and pulmonology. Barnes-Jewish St. Peters Hospital also offers outpatient services including physical therapy, a sleep lab, and cardio-pulmonary rehabilitation. At Barnes-Jewish St. Peters Hosiptal, every decision is made in the best interest of patients and families. This department maintains a manicured campus for patients and visitors. **Preferred Qualifications** **Role Purpose** Responsible for providing call center services by assisting internal and external callers in a professional and courteous manner. **Responsibilities** + Answers and directs all inquiries from patients, visitors, physicians and staff to appropriate locations using an online database and printed directories. + Answers incoming calls according to department guidelines. + Provides paging service. + Provides clerical duties, organizes and maintains records. + Ensures customers receive exceptional service through consistent performance, answering, directing and paging according to the customers request. **Minimum Requirements** **Education** + High School Diploma or GED **Experience** + **Supervisor Experience** + No Experience **Preferred Requirements** **Experience** + 2-5 years **Benefits and Legal Statement** **BJC Total Rewards** At BJC we're committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being. + Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date + Disability insurance* paid for by BJC + Annual 4% BJC Automatic Retirement Contribution + 401(k) plan with BJC match + Tuition Assistance available on first day + BJC Institute for Learning and Development + Health Care and Dependent Care Flexible Spending Accounts + Paid Time Off benefit combines vacation, sick days, holidays and personal time + Adoption assistance **To learn more, go to our** **Benefits Summary** **.** *Not all benefits apply to all jobs The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer
    $17.5-23.9 hourly 29d ago
  • Call Center Rep (PT Evenings)

    BJC Healthcare 4.6company rating

    Saint Louis, MO jobs

    **City/State:** Saint Louis, Missouri **Categories:** Support Services **Job Status:** Part-Time **Req ID** : 99175 **Pay Range:** $17.50 - $23.88 / hour (Salary or hourly rate is based on job qualifications and relevant work experience) **Additional Information About the Role** **_Barnes-Jewish Hospital needs You!_** Join the Telecommunications department as a Call Center Rep on our flagship academic campus! Learning and growing are a part of the normal workday at **_Barnes-Jewish Hospital_** . Come join our team! Schedule: + 27.5 hours per week + 5p-10:30p + One off day per week + Must be able to work weekends + Mandatory Overtime Required + Rotating Holidays + Must be able to train on Days, Evenings and Overnights. **_Come thrive with BJC HealthCare!_** **Overview** **_Barnes-Jewish Hospital_** at Washington University Medical Center is the largest hospital in Missouri and is ranked as one of the nation's top hospitals by U.S. News & World Report. Barnes-Jewish Hospital's staff is composed of full-time academic faculty and community physicians of Washington University School of Medicine, supported by a house staff of residents, interns, fellows and other medical professionals. Recognizing its excellence in nursing care, Barnes-Jewish Hospital was the first adult hospital in Missouri to be certified as a Magnet Hospital by the American Nurses Credentialing Center. The Barnes Jewish Hospital Operator Services department consists of professional friendly Customer Service Personnel, Operators, Leads, Coordinator and Supervisor. It is the role of the Operator Service department to provide professional, Courteous, fast and friendly customer service. It is our role to service the patient, family and entire BJH community by ensuring they are able to reach, their family, friends and staff members. The Operator Services department serves as the connection between the patient, family and staff for general information as well as emergent information/situations. **Preferred Qualifications** **Role Purpose** Responsible for providing call center services by assisting internal and external callers in a professional and courteous manner. **Responsibilities** + Answers and directs all inquiries from patients, visitors, physicians and staff to appropriate locations using an online database and printed directories. + Answers incoming calls according to department guidelines. + Provides paging service. + Provides clerical duties, organizes and maintains records. + Ensures customers receive exceptional service through consistent performance, answering, directing and paging according to the customers request. **Minimum Requirements** **Education** + High School Diploma or GED **Experience** + **Supervisor Experience** + No Experience **Preferred Requirements** **Experience** + 2-5 years **Benefits and Legal Statement** **BJC Total Rewards** At BJC we're committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being. + Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date + Disability insurance* paid for by BJC + Annual 4% BJC Automatic Retirement Contribution + 401(k) plan with BJC match + Tuition Assistance available on first day + BJC Institute for Learning and Development + Health Care and Dependent Care Flexible Spending Accounts + Paid Time Off benefit combines vacation, sick days, holidays and personal time + Adoption assistance **To learn more, go to our** **Benefits Summary** **.** *Not all benefits apply to all jobs The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer
    $17.5-23.9 hourly 55d ago
  • Call Center Rep (PT- Overnights)

    BJC Healthcare 4.6company rating

    Saint Louis, MO jobs

    **City/State:** Saint Louis, Missouri **Categories:** Support Services **Job Status:** Part-Time **Req ID** : 99857 **Pay Range:** $17.50 - $23.88 / hour (Salary or hourly rate is based on job qualifications and relevant work experience) **Additional Information About the Role** **_Barnes-Jewish Hospital needs You!_** Join the Telecommunications department as a Call Center Rep on our flagship academic campus! Learning and growing are a part of the normal workday at **_Barnes-Jewish Hospital_** . Come join our team! Schedule: + 32 Hours Per Week + 11:30p-8a + Must work every Friday-Sunday and Tuesday + Mandatory Overtime Required + Rotating Holidays + Must be able to train on days, evenings and overnights! **_Come thrive with BJC HealthCare!_** **Overview** **_Barnes-Jewish Hospital_** at Washington University Medical Center is the largest hospital in Missouri and is ranked as one of the nation's top hospitals by U.S. News & World Report. Barnes-Jewish Hospital's staff is composed of full-time academic faculty and community physicians of Washington University School of Medicine, supported by a house staff of residents, interns, fellows and other medical professionals. Recognizing its excellence in nursing care, Barnes-Jewish Hospital was the first adult hospital in Missouri to be certified as a Magnet Hospital by the American Nurses Credentialing Center. The Barnes Jewish Hospital Operator Services department consists of professional friendly Customer Service Personnel, Operators, Leads, Coordinator and Supervisor. It is the role of the Operator Service department to provide professional, Courteous, fast and friendly customer service. It is our role to service the patient, family and entire BJH community by ensuring they are able to reach, their family, friends and staff members. The Operator Services department serves as the connection between the patient, family and staff for general information as well as emergent information/situations. **Preferred Qualifications** **Role Purpose** Responsible for providing call center services by assisting internal and external callers in a professional and courteous manner. **Responsibilities** + Answers and directs all inquiries from patients, visitors, physicians and staff to appropriate locations using an online database and printed directories. + Answers incoming calls according to department guidelines. + Provides paging service. + Provides clerical duties, organizes and maintains records. + Ensures customers receive exceptional service through consistent performance, answering, directing and paging according to the customers request. **Minimum Requirements** **Education** + High School Diploma or GED **Experience** + **Supervisor Experience** + No Experience **Preferred Requirements** **Experience** + 2-5 years **Benefits and Legal Statement** **BJC Total Rewards** At BJC we're committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being. + Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date + Disability insurance* paid for by BJC + Annual 4% BJC Automatic Retirement Contribution + 401(k) plan with BJC match + Tuition Assistance available on first day + BJC Institute for Learning and Development + Health Care and Dependent Care Flexible Spending Accounts + Paid Time Off benefit combines vacation, sick days, holidays and personal time + Adoption assistance **To learn more, go to our** **Benefits Summary** **.** *Not all benefits apply to all jobs The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer
    $17.5-23.9 hourly 43d ago
  • Call Center Rep-Evenings

    BJC Healthcare 4.6company rating

    Saint Louis, MO jobs

    **City/State:** Saint Louis, Missouri **Categories:** Support Services **Job Status:** Full-Time **Req ID** : 99343 **Pay Range:** $17.50 - $23.88 / hour (Salary or hourly rate is based on job qualifications and relevant work experience) **Additional Information About the Role** **_Barnes-Jewish Hospital needs You!_** Join the Telecommunications department as a Call Center Rep on our flagship academic campus! Learning and growing are a part of the normal workday at **_Barnes-Jewish Hospital_** . Come join our team! Schedule: + 40 Hours Per Week + 3:30 pm - 12:00 am + One Weekday Off + Must work every other weekend (Sat & Sun) + Mandatory Overtime Required + Works 3 major holidays per year + Must be able to train on days, evenings and nights. **_Come thrive with BJC HealthCare!_** **Overview** **_Barnes-Jewish Hospital_** at Washington University Medical Center is the largest hospital in Missouri and is ranked as one of the nation's top hospitals by U.S. News & World Report. Barnes-Jewish Hospital's staff is composed of full-time academic faculty and community physicians of Washington University School of Medicine, supported by a house staff of residents, interns, fellows and other medical professionals. Recognizing its excellence in nursing care, Barnes-Jewish Hospital was the first adult hospital in Missouri to be certified as a Magnet Hospital by the American Nurses Credentialing Center. The Barnes Jewish Hospital Operator Services department consists of professional friendly Customer Service Personnel, Operators, Leads, Coordinator and Supervisor. It is the role of the Operator Service department to provide professional, Courteous, fast and friendly customer service. It is our role to service the patient, family and entire BJH community by ensuring they are able to reach, their family, friends and staff members. The Operator Services department serves as the connection between the patient, family and staff for general information as well as emergent information/situations. **Preferred Qualifications** **Role Purpose** Responsible for providing call center services by assisting internal and external callers in a professional and courteous manner. **Responsibilities** + Answers and directs all inquiries from patients, visitors, physicians and staff to appropriate locations using an online database and printed directories. + Answers incoming calls according to department guidelines. + Provides paging service. + Provides clerical duties, organizes and maintains records. + Ensures customers receive exceptional service through consistent performance, answering, directing and paging according to the customers request. **Minimum Requirements** **Education** + High School Diploma or GED **Experience** + **Supervisor Experience** + No Experience **Preferred Requirements** **Experience** + 2-5 years **Benefits and Legal Statement** **BJC Total Rewards** At BJC we're committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being. + Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date + Disability insurance* paid for by BJC + Annual 4% BJC Automatic Retirement Contribution + 401(k) plan with BJC match + Tuition Assistance available on first day + BJC Institute for Learning and Development + Health Care and Dependent Care Flexible Spending Accounts + Paid Time Off benefit combines vacation, sick days, holidays and personal time + Adoption assistance **To learn more, go to our** **Benefits Summary** **.** *Not all benefits apply to all jobs The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer
    $17.5-23.9 hourly 15d ago
  • Call Center Rep.

    BJC Healthcare 4.6company rating

    Saint Peters, MO jobs

    Additional Information About the Role Barnes Jewish Hospital is seeking a a call center representative to handle all incoming calls to the hospital. This individual will also call emergency code on the intercom within the hospital and send out emergency alerts. Schedule: Nights, rotating Week 1: Sun & Mon 8 PM-8 AM, Tues 11:30 PM-730 AM, Saturday 8 PM-8 AM Week 2 Wed, Thurs, Sat 8 PM-8 AM Overview Barnes-Jewish St. Peters Hospital proudly serves the health care needs of families in St. Charles, Lincoln and Warren counties. The 102-bed community hospital provides comprehensive inpatient and outpatient services including the Siteman Cancer Center at Barnes-Jewish St. Peters Hospital, the Breast Health and Women's Center, the Cardiology Center, the Neurosurgery Center and the Outpatient Surgery and Endoscopy Center. Barnes-Jewish St. Peters Hospital is an Accredited Chest Pain Center and carries a Level II stroke certification. Additionally, the hospital's medical office building houses offices for specialists in primary care, cardiology, obstetrics, dermatology, surgery and pulmonology. Barnes-Jewish St. Peters Hospital also offers outpatient services including physical therapy, a sleep lab, and cardio-pulmonary rehabilitation. At Barnes-Jewish St. Peters Hosiptal, every decision is made in the best interest of patients and families. This department maintains a manicured campus for patients and visitors. Preferred Qualifications Role Purpose Responsible for providing call center services by assisting internal and external callers in a professional and courteous manner. Responsibilities Answers and directs all inquiries from patients, visitors, physicians and staff to appropriate locations using an online database and printed directories.Answers incoming calls according to department guidelines.Provides paging service.Provides clerical duties, organizes and maintains records.Ensures customers receive exceptional service through consistent performance, answering, directing and paging according to the customers request. Minimum Requirements Education High School Diploma or GED Experience Supervisor Experience No Experience Preferred Requirements Experience 2-5 years Benefits and Legal Statement BJC Total Rewards At BJC we're committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being. * Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date * Disability insurance* paid for by BJC * Annual 4% BJC Automatic Retirement Contribution * 401(k) plan with BJC match * Tuition Assistance available on first day * BJC Institute for Learning and Development * Health Care and Dependent Care Flexible Spending Accounts * Paid Time Off benefit combines vacation, sick days, holidays and personal time * Adoption assistance To learn more, go to our Benefits Summary. * Not all benefits apply to all jobs The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer
    $31k-35k yearly est. 9d ago
  • Call Center Rep-Evenings

    BJC Healthcare 4.6company rating

    Saint Louis, MO jobs

    Additional Information About the Role Barnes-Jewish Hospital needs You! Join the Telecommunications department as a Call Center Rep on our flagship academic campus! Learning and growing are a part of the normal workday at Barnes-Jewish Hospital. Come join our team! Schedule: * 40 Hours Per Week * 3:30 pm - 12:00 am * One Weekday Off * Must work every other weekend (Sat & Sun) * Mandatory Overtime Required * Works 3 major holidays per year * Must be able to train on days, evenings and nights. Come thrive with BJC HealthCare! Overview Barnes-Jewish Hospital at Washington University Medical Center is the largest hospital in Missouri and is ranked as one of the nation's top hospitals by U.S. News & World Report. Barnes-Jewish Hospital's staff is composed of full-time academic faculty and community physicians of Washington University School of Medicine, supported by a house staff of residents, interns, fellows and other medical professionals. Recognizing its excellence in nursing care, Barnes-Jewish Hospital was the first adult hospital in Missouri to be certified as a Magnet Hospital by the American Nurses Credentialing Center. The Barnes Jewish Hospital Operator Services department consists of professional friendly Customer Service Personnel, Operators, Leads, Coordinator and Supervisor. It is the role of the Operator Service department to provide professional, Courteous, fast and friendly customer service. It is our role to service the patient, family and entire BJH community by ensuring they are able to reach, their family, friends and staff members. The Operator Services department serves as the connection between the patient, family and staff for general information as well as emergent information/situations. Preferred Qualifications Role Purpose Responsible for providing call center services by assisting internal and external callers in a professional and courteous manner. Responsibilities * Answers and directs all inquiries from patients, visitors, physicians and staff to appropriate locations using an online database and printed directories. * Answers incoming calls according to department guidelines. * Provides paging service. * Provides clerical duties, organizes and maintains records. * Ensures customers receive exceptional service through consistent performance, answering, directing and paging according to the customers request. Minimum Requirements Education * High School Diploma or GED Experience * Supervisor Experience * No Experience Preferred Requirements Experience * 2-5 years Benefits and Legal Statement BJC Total Rewards At BJC we're committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being. * Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date * Disability insurance* paid for by BJC * Annual 4% BJC Automatic Retirement Contribution * 401(k) plan with BJC match * Tuition Assistance available on first day * BJC Institute for Learning and Development * Health Care and Dependent Care Flexible Spending Accounts * Paid Time Off benefit combines vacation, sick days, holidays and personal time * Adoption assistance To learn more, go to our Benefits Summary. * Not all benefits apply to all jobs The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer
    $31k-35k yearly est. 16d ago
  • Call Center Rep (PT- Overnights)

    BJC Healthcare 4.6company rating

    Saint Louis, MO jobs

    Additional Information About the Role Barnes-Jewish Hospital needs You! Join the Telecommunications department as a Call Center Rep on our flagship academic campus! Learning and growing are a part of the normal workday at Barnes-Jewish Hospital. Come join our team! Schedule: * 32 Hours Per Week * 11:30p-8a * Must work every Friday-Sunday and Tuesday * Mandatory Overtime Required * Rotating Holidays * Must be able to train on days, evenings and overnights! Come thrive with BJC HealthCare! Overview Barnes-Jewish Hospital at Washington University Medical Center is the largest hospital in Missouri and is ranked as one of the nation's top hospitals by U.S. News & World Report. Barnes-Jewish Hospital's staff is composed of full-time academic faculty and community physicians of Washington University School of Medicine, supported by a house staff of residents, interns, fellows and other medical professionals. Recognizing its excellence in nursing care, Barnes-Jewish Hospital was the first adult hospital in Missouri to be certified as a Magnet Hospital by the American Nurses Credentialing Center. The Barnes Jewish Hospital Operator Services department consists of professional friendly Customer Service Personnel, Operators, Leads, Coordinator and Supervisor. It is the role of the Operator Service department to provide professional, Courteous, fast and friendly customer service. It is our role to service the patient, family and entire BJH community by ensuring they are able to reach, their family, friends and staff members. The Operator Services department serves as the connection between the patient, family and staff for general information as well as emergent information/situations. Preferred Qualifications Role Purpose Responsible for providing call center services by assisting internal and external callers in a professional and courteous manner. Responsibilities * Answers and directs all inquiries from patients, visitors, physicians and staff to appropriate locations using an online database and printed directories. * Answers incoming calls according to department guidelines. * Provides paging service. * Provides clerical duties, organizes and maintains records. * Ensures customers receive exceptional service through consistent performance, answering, directing and paging according to the customers request. Minimum Requirements Education * High School Diploma or GED Experience * Supervisor Experience * No Experience Preferred Requirements Experience * 2-5 years Benefits and Legal Statement BJC Total Rewards At BJC we're committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being. * Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date * Disability insurance* paid for by BJC * Annual 4% BJC Automatic Retirement Contribution * 401(k) plan with BJC match * Tuition Assistance available on first day * BJC Institute for Learning and Development * Health Care and Dependent Care Flexible Spending Accounts * Paid Time Off benefit combines vacation, sick days, holidays and personal time * Adoption assistance To learn more, go to our Benefits Summary. * Not all benefits apply to all jobs The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer
    $31k-35k yearly est. 42d ago
  • Call Center Rep (PT Evenings)

    BJC Healthcare 4.6company rating

    Saint Louis, MO jobs

    Additional Information About the Role Barnes-Jewish Hospital needs You! Join the Telecommunications department as a Call Center Rep on our flagship academic campus! Learning and growing are a part of the normal workday at Barnes-Jewish Hospital. Come join our team! Schedule: * 27.5 hours per week * 5p-10:30p * One off day per week * Must be able to work weekends * Mandatory Overtime Required * Rotating Holidays * Must be able to train on Days, Evenings and Overnights. Come thrive with BJC HealthCare! Overview Barnes-Jewish Hospital at Washington University Medical Center is the largest hospital in Missouri and is ranked as one of the nation's top hospitals by U.S. News & World Report. Barnes-Jewish Hospital's staff is composed of full-time academic faculty and community physicians of Washington University School of Medicine, supported by a house staff of residents, interns, fellows and other medical professionals. Recognizing its excellence in nursing care, Barnes-Jewish Hospital was the first adult hospital in Missouri to be certified as a Magnet Hospital by the American Nurses Credentialing Center. The Barnes Jewish Hospital Operator Services department consists of professional friendly Customer Service Personnel, Operators, Leads, Coordinator and Supervisor. It is the role of the Operator Service department to provide professional, Courteous, fast and friendly customer service. It is our role to service the patient, family and entire BJH community by ensuring they are able to reach, their family, friends and staff members. The Operator Services department serves as the connection between the patient, family and staff for general information as well as emergent information/situations. Preferred Qualifications Role Purpose Responsible for providing call center services by assisting internal and external callers in a professional and courteous manner. Responsibilities * Answers and directs all inquiries from patients, visitors, physicians and staff to appropriate locations using an online database and printed directories. * Answers incoming calls according to department guidelines. * Provides paging service. * Provides clerical duties, organizes and maintains records. * Ensures customers receive exceptional service through consistent performance, answering, directing and paging according to the customers request. Minimum Requirements Education * High School Diploma or GED Experience * Supervisor Experience * No Experience Preferred Requirements Experience * 2-5 years Benefits and Legal Statement BJC Total Rewards At BJC we're committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being. * Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date * Disability insurance* paid for by BJC * Annual 4% BJC Automatic Retirement Contribution * 401(k) plan with BJC match * Tuition Assistance available on first day * BJC Institute for Learning and Development * Health Care and Dependent Care Flexible Spending Accounts * Paid Time Off benefit combines vacation, sick days, holidays and personal time * Adoption assistance To learn more, go to our Benefits Summary. * Not all benefits apply to all jobs The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer
    $31k-35k yearly est. 54d ago
  • Customer Service Dining on Call Representative - Part Time (12 hours per week)

    BJC Healthcare 4.6company rating

    Saint Louis, MO jobs

    **City/State:** Saint Louis, Missouri **Categories:** Nutrition and Food Service **Job Status:** Part-Time **Req ID** : 100612 **Pay Range:** $17.25 - $22.33 / hour (Salary or hourly rate is based on job qualifications and relevant work experience) **Additional Information About the Role** **NOW HIRING FOR A DINING ON CALL REPRESENTATIVE @ BARNES-JEWISH HOSPITAL. COME JOIN OUR TEAM!** **DAILY PAY AVAILABLE** + Part Time (12 hours per week) + Rotating Weekends and Holidays + Keyboarding and Computer Skills a Plus + Taking Patient Meal Orders Over The Phone **Overview** **_Barnes-Jewish Hospital_** at Washington University Medical Center is the largest hospital in Missouri and is ranked as one of the nation's top hospitals by U.S. News & World Report. Barnes-Jewish Hospital's staff is composed of full-time academic faculty and community physicians of Washington University School of Medicine, supported by a house staff of residents, interns, fellows and other medical professionals. Recognizing its excellence in nursing care, Barnes-Jewish Hospital was the first adult hospital in Missouri to be certified as a Magnet Hospital by the American Nurses Credentialing Center. The Department of Food and Nutrition at Barnes-Jewish Hospital consists of Patient, Retail and Catering Service areas on both the North and South Campus. This includes patient meal and Clinical Nutrition Services, Queeny Tower Restaurant, three Cafeterias and three Coffee Bars. It is the role of the department to serve the needs of patients, visitors and employees with excellent customer service. Our qualified staff services the patients' nutritional needs during their hospital stay according to specified guidelines to improve their clinical status and assist in the healing process. Opportunities are available for all skill levels from entry-level positions to licensed and/or certified management positions. **Preferred Qualifications** **Role Purpose** Provide food service for patients and families. Performs in the key position in the Dining On Call program by performing duties in the call center. First line interaction by answering the phone and obtaining meal selections from patients and families utilizing customer service, nutrition knowledge, and computer skills. **Responsibilities** + Provides customer service over the phone to provide dining services for patients and family members by accurately taking orders and identifying dietary restrictions. + Performs correct and comprehensive data entry of patient food orders into the system. + Interacts and collaborates with patient care team and department in regard to patient orders. **Minimum Requirements** **Education** + High School Diploma or GED **Experience** + **Supervisor Experience** + No Experience **Benefits and Legal Statement** **BJC Total Rewards** At BJC we're committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being. + Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date + Disability insurance* paid for by BJC + Annual 4% BJC Automatic Retirement Contribution + 401(k) plan with BJC match + Tuition Assistance available on first day + BJC Institute for Learning and Development + Health Care and Dependent Care Flexible Spending Accounts + Paid Time Off benefit combines vacation, sick days, holidays and personal time + Adoption assistance **To learn more, go to our** **Benefits Summary** **.** *Not all benefits apply to all jobs The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer
    $17.3-22.3 hourly 47d ago
  • Customer Service Dining on Call Representative - Part Time (12 hours per week)

    BJC Healthcare 4.6company rating

    Saint Louis, MO jobs

    Additional Information About the Role NOW HIRING FOR A DINING ON CALL REPRESENTATIVE @ BARNES-JEWISH HOSPITAL. COME JOIN OUR TEAM! DAILY PAY AVAILABLE * Part Time (12 hours per week) * Rotating Weekends and Holidays * Keyboarding and Computer Skills a Plus * Taking Patient Meal Orders Over The Phone Overview Barnes-Jewish Hospital at Washington University Medical Center is the largest hospital in Missouri and is ranked as one of the nation's top hospitals by U.S. News & World Report. Barnes-Jewish Hospital's staff is composed of full-time academic faculty and community physicians of Washington University School of Medicine, supported by a house staff of residents, interns, fellows and other medical professionals. Recognizing its excellence in nursing care, Barnes-Jewish Hospital was the first adult hospital in Missouri to be certified as a Magnet Hospital by the American Nurses Credentialing Center. The Department of Food and Nutrition at Barnes-Jewish Hospital consists of Patient, Retail and Catering Service areas on both the North and South Campus. This includes patient meal and Clinical Nutrition Services, Queeny Tower Restaurant, three Cafeterias and three Coffee Bars. It is the role of the department to serve the needs of patients, visitors and employees with excellent customer service. Our qualified staff services the patients' nutritional needs during their hospital stay according to specified guidelines to improve their clinical status and assist in the healing process. Opportunities are available for all skill levels from entry-level positions to licensed and/or certified management positions. Preferred Qualifications Role Purpose Provide food service for patients and families. Performs in the key position in the Dining On Call program by performing duties in the call center. First line interaction by answering the phone and obtaining meal selections from patients and families utilizing customer service, nutrition knowledge, and computer skills. Responsibilities Provides customer service over the phone to provide dining services for patients and family members by accurately taking orders and identifying dietary restrictions.Performs correct and comprehensive data entry of patient food orders into the system.Interacts and collaborates with patient care team and department in regard to patient orders. Minimum Requirements Education High School Diploma or GED Experience Supervisor Experience No Experience Benefits and Legal Statement BJC Total Rewards At BJC we're committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being. * Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date * Disability insurance* paid for by BJC * Annual 4% BJC Automatic Retirement Contribution * 401(k) plan with BJC match * Tuition Assistance available on first day * BJC Institute for Learning and Development * Health Care and Dependent Care Flexible Spending Accounts * Paid Time Off benefit combines vacation, sick days, holidays and personal time * Adoption assistance To learn more, go to our Benefits Summary. * Not all benefits apply to all jobs The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer
    $31k-35k yearly est. 46d ago
  • Call Center Representative (Telecom)-PRN

    SSM Health 4.7company rating

    Call center representative job at SSM Health

    **It's more than a career, it's a calling.** MO-SSM Health St Clare **Worker Type:** PRN **Job Highlights:** **_PRN Position_** **_The role is not eligible for benefits_** **_No guaranteed hours, minimum shifts are 2 shifts per month._** **_As needed to provide coverage within the needs of the department_** **_Variable shifts-_** **_6:30AM-6:30PM OR 6:30PM-6:30AM_** **_There is no set schedule, and the shifts are Variable shift_** **Job Summary:** Answers incoming calls and performs triage of inquiries. **Job Responsibilities and Requirements:** PRIMARY RESPONSIBILITIES + Responds to telephone and/or Internet inquiries from customers seeking information and/or resources following a set standard. + Collects relevant caller data to assist with measurement, tracking and reporting activities. + Track inquires, questions and answers and provide resolution. + May perform clerical or administrative duties. + Performs other duties as assigned. EDUCATION + High School diploma/GED or 10 years of work experience EXPERIENCE + No experience required PHYSICAL REQUIREMENTS + Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs. + Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements. + Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors. + Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc. + Frequent keyboard use/data entry. + Occasional bending, stooping, kneeling, squatting, twisting and gripping. + Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs. + Rare climbing. REQUIRED PROFESSIONAL LICENSE AND/OR CERTIFICATIONS + None **Department:** 8651000113 Operators - St. Clare St. Louis **Work Shift:** Variable Shift (United States of America) **Scheduled Weekly Hours:** 0 **Benefits:** SSM Health values our exceptional employees by offering a comprehensive benefits package to fit their needs. + **Paid Parental Leave** **:** we offer eligible team members one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE). + **Flexible Payment Options:** our voluntary benefit offered through DailyPay offers eligible hourly team members instant access to their earned, unpaid base pay (fees may apply) before payday. + **Upfront Tuition Coverage** : we provide upfront tuition coverage through FlexPath Funded for eligible team members. Explore All Benefits (****************************************** _SSM Health is an equal opportunity employer. SSM Health does not discriminate on the basis of race, color, religion, national origin, age, disability, sex, sexual orientation, gender identity,_ _pregnancy, veteran status_ **_,_** _or any other characteristic protected by applicable law. Click here to learn more. (https://www.ssmhealth.com/privacy-notices-terms-of-use/non-discrimination?\_ga=2.205***********55970.1667***********70506.1667719643)_
    $31k-36k yearly est. 1d ago
  • Call Center Representative (Telecom)

    SSM Health 4.7company rating

    Call center representative job at SSM Health

    **It's more than a career, it's a calling.** MO-SSM Health St. Clare Hospital - Fenton **Worker Type:** Regular **Job Highlights:** **_Full Time-36 hours per week_** **_Evening Shift-630OM-630AM_** **_Rotating Weekends_** Answers incoming calls and performs triage of inquiries. **Job Responsibilities and Requirements:** PRIMARY RESPONSIBILITIES + Responds to telephone and/or Internet inquiries from customers seeking information and/or resources following a set standard. + Collects relevant caller data to assist with measurement, tracking and reporting activities. + Track inquires, questions and answers and provide resolution. + May perform clerical or administrative duties. + Performs other duties as assigned. EDUCATION + High School diploma/GED or 10 years of work experience EXPERIENCE + No experience required PHYSICAL REQUIREMENTS + Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs. + Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements. + Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors. + Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc. + Frequent keyboard use/data entry. + Occasional bending, stooping, kneeling, squatting, twisting and gripping. + Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs. + Rare climbing. REQUIRED PROFESSIONAL LICENSE AND/OR CERTIFICATIONS + None **Department:** 8651000113 Operators - St. Clare St. Louis **Work Shift:** Night Shift (United States of America) **Scheduled Weekly Hours:** 36 **Benefits:** SSM Health values our exceptional employees by offering a comprehensive benefits package to fit their needs. + **Paid Parental Leave** **:** we offer eligible team members one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE). + **Flexible Payment Options:** our voluntary benefit offered through DailyPay offers eligible hourly team members instant access to their earned, unpaid base pay (fees may apply) before payday. + **Upfront Tuition Coverage** : we provide upfront tuition coverage through FlexPath Funded for eligible team members. Explore All Benefits (****************************************** _SSM Health is an equal opportunity employer. SSM Health does not discriminate on the basis of race, color, religion, national origin, age, disability, sex, sexual orientation, gender identity,_ _pregnancy, veteran status_ **_,_** _or any other characteristic protected by applicable law. Click here to learn more. (https://www.ssmhealth.com/privacy-notices-terms-of-use/non-discrimination?\_ga=2.205***********55970.1667***********70506.1667719643)_
    $31k-36k yearly est. 1d ago
  • Call Center Representative - Switchboard - PRN

    SSM Health 4.7company rating

    Call center representative job at SSM Health

    **It's more than a career, it's a calling.** MO-SSM Health DePaul Hospital - St. Louis **Worker Type:** PRN **Job Highlights:** + **_This is a PRN (as needed) position covering open shifts from vacations and leave of absences._** + **_There are no guaranteed hours or benefits._** + **_The hours you would work would be different shifts - 6:00am-2:00pm, 11:00am-8:00pm, 2:30pm-10:30pm._** + **_The address of the position will be at 12303 DePaul Drive Bridgetown, MO 63044_** **Job Summary:** Answers incoming calls and performs triage of inquiries. **Job Responsibilities and Requirements:** PRIMARY RESPONSIBILITIES + Responds to telephone and/or Internet inquiries from customers seeking information and/or resources following a set standard. + Collects relevant caller data to assist with measurement, tracking and reporting activities. + Track inquires, questions and answers and provide resolution. + May perform clerical or administrative duties. + Performs other duties as assigned. EDUCATION + High School diploma/GED or 10 years of work experience EXPERIENCE + No experience required PHYSICAL REQUIREMENTS + Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs. + Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements. + Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors. + Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc. + Frequent keyboard use/data entry. + Occasional bending, stooping, kneeling, squatting, twisting and gripping. + Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs. + Rare climbing. REQUIRED PROFESSIONAL LICENSE AND/OR CERTIFICATIONS + None **Department:** 8651000128 Operators - DePaul **Work Shift:** Variable Shift (United States of America) **Scheduled Weekly Hours:** 0 **Benefits:** SSM Health values our exceptional employees by offering a comprehensive benefits package to fit their needs. + **Paid Parental Leave** **:** we offer eligible team members one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE). + **Flexible Payment Options:** our voluntary benefit offered through DailyPay offers eligible hourly team members instant access to their earned, unpaid base pay (fees may apply) before payday. + **Upfront Tuition Coverage** : we provide upfront tuition coverage through FlexPath Funded for eligible team members. Explore All Benefits (****************************************** _SSM Health is an equal opportunity employer. SSM Health does not discriminate on the basis of race, color, religion, national origin, age, disability, sex, sexual orientation, gender identity,_ _pregnancy, veteran status_ **_,_** _or any other characteristic protected by applicable law. Click here to learn more. (https://www.ssmhealth.com/privacy-notices-terms-of-use/non-discrimination?\_ga=2.205***********55970.1667***********70506.1667719643)_
    $31k-36k yearly est. 60d+ ago
  • Call Center Representative (Telecom)-PRN

    SSM Health 4.7company rating

    Call center representative job at SSM Health

    **It's more than a career, it's a calling.** MO-SSM Health St. Joseph Hospital - Lake Saint Louis **Worker Type:** PRN **Job Highlights:** + **_Monday- Friday_** + **_Variable shifts -The candidate is required to have open availability and flexibility._** + **_7:00AM -3:00PM and 3:00PM-11:00PM_** + **_Call Center/ Security Dispatcher_** + **_This is a PRN role; the position is not eligible for Benefits._** + **_The role is as needed bases (minimum of 1shift per month)_** + **_The position is in the Security Department, answering incoming calls; dispatch for the Security Department; monitors fire alarms._** **Job Summary:** Answers incoming calls and performs triage of inquiries. **Job Responsibilities and Requirements:** PRIMARY RESPONSIBILITIES + Responds to telephone and/or Internet inquiries from customers seeking information and/or resources following a set standard. + Collects relevant caller data to assist with measurement, tracking and reporting activities. + Track inquires, questions and answers and provide resolution. + May perform clerical or administrative duties. + Performs other duties as assigned. EDUCATION + High School diploma/GED or 10 years of work experience EXPERIENCE + **Call Center experience required- High Volume of incoming and outgoing calls (12,000 calls a month and dispatch abut 5,000 radio calls to Security).** PHYSICAL REQUIREMENTS + Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs. + Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements. + Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors. + Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc. + Frequent keyboard use/data entry. + Occasional bending, stooping, kneeling, squatting, twisting and gripping. + Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs. + Rare climbing. REQUIRED PROFESSIONAL LICENSE AND/OR CERTIFICATIONS + None **Department:** 8651000023 Operators - St. Joes Lake St. Louis **Work Shift:** Variable Shift (United States of America) **Scheduled Weekly Hours:** 0 **Benefits:** SSM Health values our exceptional employees by offering a comprehensive benefits package to fit their needs. + **Paid Parental Leave** **:** we offer eligible team members one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE). + **Flexible Payment Options:** our voluntary benefit offered through DailyPay offers eligible hourly team members instant access to their earned, unpaid base pay (fees may apply) before payday. + **Upfront Tuition Coverage** : we provide upfront tuition coverage through FlexPath Funded for eligible team members. Explore All Benefits (****************************************** _SSM Health is an equal opportunity employer. SSM Health does not discriminate on the basis of race, color, religion, national origin, age, disability, sex, sexual orientation, gender identity,_ _pregnancy, veteran status_ **_,_** _or any other characteristic protected by applicable law. Click here to learn more. (https://www.ssmhealth.com/privacy-notices-terms-of-use/non-discrimination?\_ga=2.205***********55970.1667***********70506.1667719643)_
    $31k-36k yearly est. 26d ago
  • Call Center Representative (Telecom)-PRN

    SSM Health Saint Louis University Hospital 4.7company rating

    Call center representative job at SSM Health

    It's more than a career, it's a calling. MO-SSM Health St Clare Worker Type: PRN Job Highlights: The role is not eligible for benefits No guaranteed hours, minimum shifts are 2 shifts per month. As needed to provide coverage within the needs of the department Variable shifts- 6:30AM-6:30PM OR 6:30PM-6:30AM There is no set schedule, and the shifts are Variable shift Job Summary: Answers incoming calls and performs triage of inquiries. Job Responsibilities and Requirements: PRIMARY RESPONSIBILITIES Responds to telephone and/or Internet inquiries from customers seeking information and/or resources following a set standard. Collects relevant caller data to assist with measurement, tracking and reporting activities. Track inquires, questions and answers and provide resolution. May perform clerical or administrative duties. Performs other duties as assigned. EDUCATION High School diploma/GED or 10 years of work experience EXPERIENCE No experience required PHYSICAL REQUIREMENTS Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs. Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements. Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors. Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc. Frequent keyboard use/data entry. Occasional bending, stooping, kneeling, squatting, twisting and gripping. Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs. Rare climbing. REQUIRED PROFESSIONAL LICENSE AND/OR CERTIFICATIONS None Department: 8651000113 Operators - St. Clare St. Louis Work Shift: Variable Shift (United States of America) Scheduled Weekly Hours: 0 Benefits: SSM Health values our exceptional employees by offering a comprehensive benefits package to fit their needs. Paid Parental Leave: we offer eligible team members one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE). Flexible Payment Options: our voluntary benefit offered through DailyPay offers eligible hourly team members instant access to their earned, unpaid base pay (fees may apply) before payday. Upfront Tuition Coverage: we provide upfront tuition coverage through FlexPath Funded for eligible team members. Explore All Benefits SSM Health is an equal opportunity employer. SSM Health does not discriminate on the basis of race, color, religion, national origin, age, disability, sex, sexual orientation, gender identity, pregnancy, veteran status, or any other characteristic protected by applicable law. Click here to learn more.
    $31k-36k yearly est. Auto-Apply 2d ago
  • Call Center Representative - Switchboard - PRN

    SSM Health 4.7company rating

    Call center representative job at SSM Health

    It's more than a career, it's a calling. MO-SSM Health DePaul Hospital - St. Louis Worker Type: PRN Job Highlights: covering open shifts from vacations and leave of absences. There are no guaranteed hours or benefits. The hours you would work would be different shifts - 6:00am-2:00pm, 11:00am-8:00pm, 2:30pm-10:30pm. The address of the position will be at 12303 DePaul Drive Bridgetown, MO 63044 Job Summary: Answers incoming calls and performs triage of inquiries. Job Responsibilities and Requirements: PRIMARY RESPONSIBILITIES Responds to telephone and/or Internet inquiries from customers seeking information and/or resources following a set standard. Collects relevant caller data to assist with measurement, tracking and reporting activities. Track inquires, questions and answers and provide resolution. May perform clerical or administrative duties. Performs other duties as assigned. EDUCATION High School diploma/GED or 10 years of work experience EXPERIENCE No experience required PHYSICAL REQUIREMENTS Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs. Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements. Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors. Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc. Frequent keyboard use/data entry. Occasional bending, stooping, kneeling, squatting, twisting and gripping. Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs. Rare climbing. REQUIRED PROFESSIONAL LICENSE AND/OR CERTIFICATIONS None Department: 8651000128 Operators - DePaul Work Shift: Variable Shift (United States of America) Scheduled Weekly Hours: 0 Benefits: SSM Health values our exceptional employees by offering a comprehensive benefits package to fit their needs. Paid Parental Leave: we offer eligible team members one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE). Flexible Payment Options: our voluntary benefit offered through DailyPay offers eligible hourly team members instant access to their earned, unpaid base pay (fees may apply) before payday. Upfront Tuition Coverage: we provide upfront tuition coverage through FlexPath Funded for eligible team members. Explore All Benefits SSM Health is an equal opportunity employer. SSM Health does not discriminate on the basis of race, color, religion, national origin, age, disability, sex, sexual orientation, gender identity, pregnancy, veteran status, or any other characteristic protected by applicable law. Click here to learn more.
    $31k-36k yearly est. Auto-Apply 60d+ ago
  • Clinic Services Rep

    BJC Healthcare 4.6company rating

    Saint Louis, MO jobs

    **City/State:** Saint Louis, Missouri **Categories:** Support Services **Job Status:** Full-Time **Req ID** : 102173 **Pay Range:** $17.00 - $21.07 / hour (Salary or hourly rate is based on job qualifications and relevant work experience) **Additional Information About the Role** Barnes-Jewish Hospital has an opportunity for a Clinic Services Rep supporting OB/GYN patients. In this role, you will provide great customer service to patients via phone and in person to schedule/reschedule appointments. This position requires great customer service skills. If you enjoy helping others, this may be the opportunity for you. Come thrive with BJC HealthCare! Schedule: + Monday - Friday + Shift: 8:30a-5p + 40 hours a week + No weekends or holidays **Overview** **_Barnes-Jewish Hospital_** at Washington University Medical Center is the largest hospital in Missouri and is ranked as one of the nation's top hospitals by U.S. News & World Report. Barnes-Jewish Hospital's staff is composed of full-time academic faculty and community physicians of Washington University School of Medicine, supported by a house staff of residents, interns, fellows and other medical professionals. Recognizing its excellence in nursing care, Barnes-Jewish Hospital was the first adult hospital in Missouri to be certified as a Magnet Hospital by the American Nurses Credentialing Center. The Obstetrics/Gynecology clinic serves women from diverse socioeconomic and cultural backgrounds, the majority of whom come from the St. Louis metropolitan area. Any woman, regardless of age, is eligible to receive care in the OB-BYN Clinic. Patients are seen for routine OB-GYN care including prenatal care, well women exams, and family planning. The OB-GYN Clinic provides outpatient OB-GYN care and nursing care through health promotion, prenatal screening, diagnosis, treatment, and education. **Preferred Qualifications** **Role Purpose** Provides clerical support in an ambulatory patient care setting encompassing hospital mission, vision and values. **Responsibilities** + Coordinates patient referral procedure by management of work queues, in baskets and faxes, as well as initiates the pre-authorization process. Runs eligibility in software to confirm insurance coverage. + Provides clerical support including, but not limited to, scanning documents, preparing charts, managing e-correspondence and general inquiries. + Schedules and coordinates patient appointments with the department and other areas (radiology, procedure area, other testing) at the time of check out. + Effectively interacts and communicates with patients and families to assist them and direct them to access available resources such as financial assistance, social work, and more. **Minimum Requirements** **Education** + High School Diploma or GED **Experience** + **Supervisor Experience** + No Experience **Benefits and Legal Statement** **BJC Total Rewards** At BJC we're committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being. + Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date + Disability insurance* paid for by BJC + Annual 4% BJC Automatic Retirement Contribution + 401(k) plan with BJC match + Tuition Assistance available on first day + BJC Institute for Learning and Development + Health Care and Dependent Care Flexible Spending Accounts + Paid Time Off benefit combines vacation, sick days, holidays and personal time + Adoption assistance **To learn more, go to our** **Benefits Summary** **.** *Not all benefits apply to all jobs The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer
    $17-21.1 hourly 8d ago
  • Clinic Services Rep

    BJC Healthcare 4.6company rating

    Saint Louis, MO jobs

    Additional Information About the Role Barnes-Jewish Hospital has an opportunity for a Clinic Services Rep supporting OB/GYN patients. In this role, you will provide great customer service to patients via phone and in person to schedule/reschedule appointments. This position requires great customer service skills. If you enjoy helping others, this may be the opportunity for you. Come thrive with BJC HealthCare! Schedule: * Monday - Friday * Shift: 8:30a-5p * 40 hours a week * No weekends or holidays Overview Barnes-Jewish Hospital at Washington University Medical Center is the largest hospital in Missouri and is ranked as one of the nation's top hospitals by U.S. News & World Report. Barnes-Jewish Hospital's staff is composed of full-time academic faculty and community physicians of Washington University School of Medicine, supported by a house staff of residents, interns, fellows and other medical professionals. Recognizing its excellence in nursing care, Barnes-Jewish Hospital was the first adult hospital in Missouri to be certified as a Magnet Hospital by the American Nurses Credentialing Center. The Obstetrics/Gynecology clinic serves women from diverse socioeconomic and cultural backgrounds, the majority of whom come from the St. Louis metropolitan area. Any woman, regardless of age, is eligible to receive care in the OB-BYN Clinic. Patients are seen for routine OB-GYN care including prenatal care, well women exams, and family planning. The OB-GYN Clinic provides outpatient OB-GYN care and nursing care through health promotion, prenatal screening, diagnosis, treatment, and education. Preferred Qualifications Role Purpose Provides clerical support in an ambulatory patient care setting encompassing hospital mission, vision and values. Responsibilities * Coordinates patient referral procedure by management of work queues, in baskets and faxes, as well as initiates the pre-authorization process. Runs eligibility in software to confirm insurance coverage. * Provides clerical support including, but not limited to, scanning documents, preparing charts, managing e-correspondence and general inquiries. * Schedules and coordinates patient appointments with the department and other areas (radiology, procedure area, other testing) at the time of check out. * Effectively interacts and communicates with patients and families to assist them and direct them to access available resources such as financial assistance, social work, and more. Minimum Requirements Education * High School Diploma or GED Experience * Supervisor Experience * No Experience Benefits and Legal Statement BJC Total Rewards At BJC we're committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being. * Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date * Disability insurance* paid for by BJC * Annual 4% BJC Automatic Retirement Contribution * 401(k) plan with BJC match * Tuition Assistance available on first day * BJC Institute for Learning and Development * Health Care and Dependent Care Flexible Spending Accounts * Paid Time Off benefit combines vacation, sick days, holidays and personal time * Adoption assistance To learn more, go to our Benefits Summary. * Not all benefits apply to all jobs The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer
    $30k-34k yearly est. 7d ago

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