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  • Customer Growth Strategist - Financial Services

    Accenture 4.7company rating

    San Diego, CA jobs

    We Are Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we help our clients operate at the speed of life through the unlimited potential of imagination, technology and intelligence. Visit us at: ********************** Role Purpose * Support the development and delivery of customer-led growth strategies by identifying opportunities, validating ideas, and contributing to market launch planning. Consultants work closely with Managers and client teams to turn insights into market-ready propositions. Key Responsibilities Conduct research and analysis on customer needs, market trends, and competitive activity. Execute rapid testing protocols with real and synthetic customers to validate concepts. Synthesize findings into actionable recommendations for prioritization and launch. Collaborate with design, product, and marketing functions to shape propositions. Assist in building business cases for high-priority growth opportunities. What Success Looks Like Producing insight and recommendations that directly shape client growth decisions. Effectively applying proprietary methods to accelerate and de-risk validation. Building skills in structured problem-solving and client engagement. Qualification Basic Qualifications: * 3+ years in strategy consulting, corporate innovation, or customer insight roles focusing on customer growth for the financial services industry. Preferred Qualifications: Demonstrated consulting experience with client-facing delivery. MBA or relevant innovation program experience a plus. Strong research and analysis skills. Exposure to concept testing, prototyping, or agile product/service development. Excellent communication and collaboration skills. Understanding of AI/ GenAI Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We anticipate this job posting will be posted on 01/24/2026 and open for at least 3 days. Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here: U.S. Employee Benefits | Accenture Role Location Annual Salary Range California $70,350 to $196,000 Cleveland $59,100 to $156,800 Colorado $63,800 to $169,300 District of Columbia $68,000 to $180,300 Illinois $59,100 to $169,300 Maryland $63,800 to $169,300 Massachusetts $63,800 to $180,300 Minnesota $63,800 to $169,300 New York $66,300 to $196,000 New Jersey $68,000 to $196,000 Washington $80,200 to $180,300 Locations
    $48k-61k yearly est. 3d ago
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  • Customer Growth Strategist - Financial Services

    Accenture 4.7company rating

    San Diego, CA jobs

    We Are Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we help our clients operate at the speed of life through the unlimited potential of imagination, technology and intelligence. Visit us at: ********************** Role Purpose + Support the development and delivery of customer-led growth strategies by identifying opportunities, validating ideas, and contributing to market launch planning. Consultants work closely with Managers and client teams to turn insights into market-ready propositions. Key Responsibilities + Conduct research and analysis on customer needs, market trends, and competitive activity. + Execute rapid testing protocols with real and synthetic customers to validate concepts. + Synthesize findings into actionable recommendations for prioritization and launch. + Collaborate with design, product, and marketing functions to shape propositions. + Assist in building business cases for high-priority growth opportunities. What Success Looks Like + Producing insight and recommendations that directly shape client growth decisions. + Effectively applying proprietary methods to accelerate and de-risk validation. + Building skills in structured problem-solving and client engagement. Basic Qualifications: + 3+ years in strategy consulting, corporate innovation, or customer insight roles focusing on customer growth for the financial services industry. Preferred Qualifications: + Demonstrated consulting experience with client-facing delivery. + MBA or relevant innovation program experience a plus. + Strong research and analysis skills. + Exposure to concept testing, prototyping, or agile product/service development. + Excellent communication and collaboration skills. + Understanding of AI/ GenAI Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. (************************************************************ Role Location Annual Salary Range California $63,800 to $196,000 Cleveland $59,100 to $156,800 Colorado $63,800 to $169,300 District of Columbia $68,000 to $180,300 Illinois $59,100 to $169,300 Maryland $63,800 to $169,300 Massachusetts $63,800 to $180,300 Minnesota $63,800 to $169,300 New York/New Jersey $59,100 to $196,000 Washington $68,000 to $180,300 Requesting an Accommodation Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at **************** or send us an email or speak with your recruiter. Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Equal Opportunity Statement (******************************************************************************************************************************************** Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities. Accenture is committed to providing veteran employment opportunities to our service men and women. Other Employment Statements Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information. California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
    $46k-64k yearly est. 8d ago
  • Remote Healthcare Customer Service Representative

    Alorica 4.1company rating

    Humble, TX jobs

    **Customer Service Representative ** **Employment Type:** "Full-time" **Supporting:** "Healthcare" **About Us ** We're the largest minority-owned CX provider, delivering digital-first, people-centered experiences for some of the world's most respected brands. For over 25 years, we've been helping businesses solve their toughest customer experience challenges-and we do it better than anyone else. As a Top Place to Work, we're serious about creating an environment where people show up as their genuine selves. Which means when you succeed, we all do. **Here's What the Job Really Looks Like** You're a natural problem-solver who's good with people. You know how to listen to what someone's really asking for (not just what they're saying), and you can explain solutions in a way that makes sense. You stay calm under pressure, you're detail-oriented enough to keep information accurate, and you genuinely care about leaving customers better off than when they reached out. If that sounds like you, this role is a great fit. **How You'll Make an Impact** + Guide customers through questions, concerns, or challenges they encounter while using the product or service + Listen actively to understand the root of the issue and provide clear, effective solutions + Record detailed call information for auditing, reporting, and follow-up purposes + Maintain and update customer records to ensure accurate and current information + Identify opportunities to introduce customers to new or enhanced services that meet their needs + Provide recommendations and guidance in a way that adds value and enhances the overall customer experience **What'll Set You Up for Success** **Required:** + High school diploma or GED + 6+ months of customer service or sales experience preferred + Work at home environment is in a private residence and matches the address listed on file + Comfortable working with company-issued equipment such as a webcam if applicable. + An Internet/Broadband Internet Connection such as DSL or Cable only. We do not accept Satellite, Dial-up or Wireless Internet connections (5G). + Your workstation must be connected directly to the Internet with proof that your ISP meets a minimum download speed of 10 Mbps and minimum upload speed of 3 Mbps. **For Internal Candidates:** + Must not be on any corrective action or performance plans + Must have held your current position for 6+ months + Must have relevant industry/program experience **Location Note:** We're currently hiring for this position in "Tucson, Arizona". **Why Alorica?** Our culture shows up in how we work together, support each other, and show up for our clients. We're bold enough to challenge how things have always been done, committed to delivering results that matter, and passionate about making customer experiences that actually work. **TIDE** is our connection group built around real conversations, shared experiences, and genuine belonging. **MLBA (Making Lives Better at Alorica)** is our employee-led nonprofit where local teams raise funds and support colleagues and communities when it matters most. We don't just talk about culture-we build it, live it, and keep making lives better every day. **What We Offer:** + Health, dental, and vision coverage with HSA options + Paid time off + Flexible pay options: daily or weekly pay + 401(k) retirement plan + Leadership development programs that really grow your career + Open access courses through Alorica Academy + Paid training and tuition reimbursement + Employee discounts on groceries, travel, insurance, phone plans, health & wellness, pet supplies, and more + Employee assistance program for personal and professional support + Additional voluntary benefits to meet your individual needs **Our Values** **Bold** - We challenge conventions and take smart risks **Relentless** - We deliver results, no matter what it takes **Connected** - We work as One Alorica because we're stronger together **True** - We show up as our authentic selves, every single day **Ready to Join Us?** If you're looking for a place where your work matters, your voice is heard, and you can build a real career, let's talk. Apply Today! **Equal Opportunity Employer - Veterans/Disabled** DISCLAIMER: The above information has been designed to indicate the general nature and level of work performed by employees in this classification. \#AloricaJobs #CallCenter #CustomerServiceJobs
    $23k-28k yearly est. 8d ago
  • Customer Service

    Apidel Technologies 4.1company rating

    Malvern, PA jobs

    Qualifications: A combination of formal education such as Bachelors Degree, Associates Degree with certifications and/or at least 2-4 years of progressive customer service experience Excellent communication skills Excels at interpersonal and relationship management skills Prior experience with the ability to successfully resolve conflict Strong ability to multi-task Some exposure to building products and/or retail industry preferred Developed systems aptitude and Microsoft Office skills SAP experience required Order Management Accept, enter, schedule and maintain orders within SAP Sales Force Order Entry Document Manager (OEDM) Understands and executes all types of order processing (EDI/Business Connections) Verify pricing Respond to inquiries, e.g. inventory availability, production schedule, technical questions, products and policies Ability to build efficient truckloads and schedules in coordination with the traffic department Verify accurate information on ship schedule/OEDM Is a high performer in the CAS Learning Path achieving agreed upon metrics and demonstrating critical behaviors Can function across all regions and in multiple business groups Understands and correctly provides direction of the Service Advantage for our customer and Sales Team. Communicates when necessary with internal departments regarding Credit and Pricing Expedites hot or special orders as agreed upon with sales and supervisor Conflict Management Properly communicates, manages and resolves customer and sales issues in a professional and empathetic manner Address and correct customer service issues, forward issues to appropriate department, continued follow-up through resolution to ensure overall customer satisfaction Collaborate with cross-functional teams to expedite orders Perform backorder coordination/shipping Maintain customer records within all software databases Communicate any schedule delays in customer orders in a timely manner Manage the Return Material Authorization (RMA) process within agreed upon policy, ensuring customer satisfaction, while ensuring guidelines and goals are achieved. Order Management & Customer Service Supply Chain Support Cross train to gain understanding of the functions within Supply Chain to effectively support the overall Siding Products Group. Provide coverage for time off, peak periods and perform at the Learning Path proficient level and as a high performer in all aspects of customer service and related cross trained function(s). Maintain customer records within all software databases Manage the Return Material Authorization (RMA) process within agreed upon policy, ensuring customer satisfaction, while ensuring guidelines and goals are achieved. Is proficient in SalesForce or equivalent computer related skillset Maintain customer records within all software databases Responsibilities: Under the supervision of the Service Center Supervisor located in Malvern, PA (this is not a remote position) or Manager the Customer Service Temp is accountable for establishing a strong customer relationship based on trust and responsiveness to deliver World Class Service to the incumbents customer base. The CST will accurately process customer orders in an efficient manner to ensure we exceed our customers expectations. Additionally, the CST will manage multi-part customer complaints/concerns and be empowered to resolve issues in a timely and professional manner. The CST is fully proficient in all aspects of the Learning Path and is knowledgeable across all lines of business and regions. The CST will adhere to policies and procedures currently in place and maintain the required level of service to our customers. The CST works within the parameters as defined by CertainTeed customer service standards and the Service Advantage guidelines. The incumbent must analyze and respond to fluctuating situations and conditions in such a manner that not only meets/exceeds the expectations of our customer, but considers the overall impact to the business. Proactively resolves customer problems/issues, exhibiting ownership for our customers. This position will run from February 2026 through at least August 2026. Demonstrates relentless customer service Flexibility in working hours 7:30am 6pm with some overtime Willingness and ability to work from home during inclement weather or emergency situations requires home phone line & internet Strong organizational skills Concise communication skills Team player Responsible Influencing Skills Highly developed interpersonal skills Unwavering personal values Intermediate excel and MS office capability Systems aptitude i.e. Sales Force/SAP Ability to multitask at a high level Preferred skills Customer Service
    $33k-39k yearly est. 8d ago
  • Customer Service Coordinator

    LHH 4.3company rating

    Charlotte, NC jobs

    LHH is seeking a Customer Service Coordinator that will be the primary point of contact for tenants, vendors, and visitors at two Class A properties in Charlotte. This position requires strong organizational skills, excellent communication, and the ability to thrive in a fast-paced environment. Key Responsibilities Serve as the first point of contact for tenants, contractors, and guests. Manage reception operations and handle inquiries promptly. Coordinate mailroom activities, including twice-daily mail runs and package notifications. Maintain service request systems and assist with preventive maintenance tracking. Support property management with scheduling, expense reports, and vendor coordination. Assist with tenant communications, event planning, and welcome materials. Ensure smooth operations across both locations and help standardize processes. Qualifications Bachelor's degree preferred. Commercial Property experience preferred. Minimum 2 years in a customer-facing role; property management experience is a plus. Strong communication and organizational skills. Proficiency in Microsoft Office Suite; Yardi experience preferred. Professional, polished, and confident demeanor. Ability to manage multiple priorities in a busy environment.
    $29k-37k yearly est. 4d ago
  • Customer Service Representative - Overnights

    Alorica, Inc. 4.1company rating

    San Antonio, TX jobs

    Position: Customer Service Representative Overnights Location: 10940 Laureate Drive, Building 1000, Suite 1900, San Antonio, TX 78249 Terms: Full-time Pay: $17/hr About Us We're the largest minority-owned CX provider, delivering digital-first, people Customer Service Representative, Customer Service, Customer Experience, Representative, Overnight, Retail
    $17 hourly 7d ago
  • Customer Service

    Appleone 4.3company rating

    Fremont, CA jobs

    Job Title: Customer Service • Great Pay UP to $28/Hr. Immediate need for Customer Service seeking to work in the Financial Services Industry/Banking. This is a great opportunity for someone who is looking for full-time hours, a great work environment and work/life balance. Description Depending on experience, you could be the next Client Service Representative. Summary: New Accounts/Customer Service: The position is required to be knowledgeable and skilled in opening new consumer accounts. Responsible for processing all new account transactions; assisting clients in their selection of various accounts and financial services; actively cross selling the products and services; maintaining and closing of all account types; performing clerical duties; promotes business for the Bank by maintaining good client relations and referring clients to appropriate staff and partners for new services. Qualifications: Customer Service: • A minimum of one year of banking teller experience is required • Beginner experience with opening consumer accounts is required • Beginner experience opening basic business accounts is preferred • Minimum of one year of strong customer relations skills and the ability to communicate and work well with employees and customers in a cooperative, positive manner • Must possess excellent judgment and the ability to accept responsibility and handle confidential information • Must be proficient in using Word, Excel, and Outlook applications and banking programs Essential Duties: Customer Service • Effectively interviews and profiles customers to recommend appropriate banking products and services • Actively takes advantage of all sales opportunities, cross-selling bank products, and services to new and existing customers, ensuring recommended products meet the customer's needs, and referring clients to appropriate staff and/or partner(s) as needed • Generates new business to assist in meeting bank profitability and branch goals • Open and support consumer and business checking, savings, CDs & IRAs • Maintains thorough knowledge of bank products and services • Maintains knowledge and stays abreast of applicable procedures, proper account titling, and required documentation • Ensures all documentation is approved and uploaded in the core system • Processes teller transactions as needed and maintains an excellent balancing record • Responds to client inquiries and requests regarding account • Adheres to Banking regulations, including but not limited to Bank Secrecy Act • Provide expedient and courteous service to all clients both in person and on the phone • Consistently models exemplary customer service • Actively listens to customers and maintains a friendly, positive, professional attitude • Proactively identify and retain \"at-risk\" customers • Look for ways to go above and beyond their expectations that makes them feel special Don't miss out on this opportunity. Apply today! Equal Opportunity Employer / Disabled / Protected Veterans The Know Your Rights poster is available here: *********************************************************************************** The pay transparency policy is available here: ******************************************************************************************** For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team. AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program. ********************************************** Contents/E-Verify_Participation_Poster_ES.pdf We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
    $28 hourly 4d ago
  • Customer Service Representative - TEMPORARY ROLE- $18/hr

    Alorica, Inc. 4.1company rating

    San Antonio, TX jobs

    Customer Service Representative Location: 10940 Laureate Dr, San Antonio, TX, Building 1000, Suite 1900, 78249 Employment Type: Full-time Supporting: Customer Care About Us We're the largest minority-owned CX provider, delivering digital-first, peopl Customer Service Representative, Customer Service, Customer Experience, Representative, Retail
    $23k-29k yearly est. 8d ago
  • Customer Service Representative - TEMPORARY ROLE - Overnights

    Alorica, Inc. 4.1company rating

    San Antonio, TX jobs

    Customer Service Representative - TEMPORAY ROLE - Overnights Location: 10940 Laureate Dr, Building 1000, Suite 1900, San Antonio, TX 78249 Employment Type: Full-time Supporting: Customer Care About Us We're the largest minority-owned CX provider, del Customer Service Representative, Customer Service, Customer Experience, Representative, Overnight, Retail
    $23k-29k yearly est. 8d ago
  • Customer Service Representative - Onsite

    Alorica, Inc. 4.1company rating

    San Antonio, TX jobs

    Customer Service Representative Onsite Location: 10940 Laureate Dr, Building 1000, Suite 1900, San Antonio, TX 78249 Employment Type: Full-time Supporting: Financial Services About Us We're the largest minority-owned CX provider, delivering digital-f Customer Service Representative, Customer Service, Customer Experience, Representative, Retail
    $23k-29k yearly est. 8d ago
  • Customer Service Representative - Sales

    Alorica, Inc. 4.1company rating

    San Antonio, TX jobs

    Customer Service Representative - Sales Location: 10940 Laureate Dr, Building 1000, Suite 1900, San Antonio, TX, 78249 Employment Type: Full-time Supporting: Sales About Us We're the largest minority-owned CX provider, delivering digital-first, peopl Customer Service Representative, Customer Service, Sales, Customer Experience, Representative, Retail
    $23k-29k yearly est. 8d ago
  • Multi-family Rep Philly

    Brainworks 4.0company rating

    Philadelphia, PA jobs

    Outside Sales Representative - Multifamily & Builder Channel (Philadelphia Region) Location: Philadelphia, King of Prussia, Bryn Mawr, West Chester, Media, Conshohocken, Cherry Hill, Moorestown, Camden About the Role: Our client is seeking a dynamic Outside Sales Representative to spearhead growth in the Philadelphia region. This role focuses on selling interior building products and supplies directly to multi-family builders and developers, offering a highly customizable experience for large-scale projects. Key Responsibilities: Develop and manage relationships with regional builders, developers, and GCs. Sell a curated portfolio of products including cabinetry, countertops, millwork, tile, and fixtures. Execute a consultative sales approach for mid-market, high-velocity projects-think apartment complexes and condos. Identify new business opportunities and drive revenue growth in a competitive market. Ideal Candidate Profile: 4+ years of outside sales experience in building materials or related sectors. Direct experience selling to builders/developers (not wholesalers or supply houses). Familiarity with multi-family construction and ability to manage complex, design-forward projects. Background with cabinetry or similar interior products strongly preferred. Why This Role? Join a company that's redefining builder partnerships with customized solutions and exceptional service. Competitive pay, benefits, and career advancement opportunities await. Ready to Apply? If you thrive in a fast-paced, relationship-driven environment and want to make an impact in the multi-family builder market, we'd love to connect. BrainWorks is a leading executive search firm that excels in delivering top-tier talent to drive sales and marketing success. Our Sales & Marketing Practice specializes in identifying high-performing professionals who can elevate your business outcomes. From mid-level managers to C-suite executives, we partner with clients across industries to place leaders in key roles, including sales, marketing, business development, and product management. BrainWorks prides itself on quality, speed, and results, powered by our proven process refined over 30 years. Partnering with BrainWorks means gaining a trusted ally who is passionate about your success. Visit us at brainworksinc.com. #LI-AG1 #LI-Remote
    $33k-53k yearly est. 8d ago
  • Family Services Consultant $5000 Hiring Bonus

    Boys Town 4.1company rating

    Spencer, IA jobs

    Looking for meaningful work that transforms lives? As an In-Home Family Services Specialist, you'll support families in their own homes-helping them build stronger relationships, develop parenting skills, and overcome challenges. Your guidance can keep families together and give children the foundation they deserve. $5000 HIRING BONUS Make a Difference in a Child's Life - Become an In-Home Family Services Specialist in Council Bluffs! Starting Pay: $20.50-$23.50/hr Full-Time Shifts: Includes early mornings, evenings, weekends, and on-call hours Hiring Bonus: $5,000! Why Work at Boys Town? At Boys Town, you're not just starting a job-you're joining a mission. We've been helping children and families thrive for over 100 years, and we want you to be part of that legacy. Here's what you can expect: Comprehensive Training - We'll prepare you with the skills and knowledge you need to succeed. Ongoing Support - You'll have a team behind you every step of the way. Career Development - Opportunities for certifications, leadership roles, and professional growth. Competitive Benefits - Tuition assistance, mental health support, retirement match, and more. Benefits You'll Enjoy Reduced or no-cost medical visits at Boys Town locations Free mental health visits with in-network providers Generous 401(k) match Tuition assistance and parenting resources Paid time off and flexible scheduling What You'll Be Doing: As an In-Home Family Services Specialist, you'll work directly with families to help them overcome challenges and build skills for long-term success. Your responsibilities will include: Providing in-home support and teaching practical skills to strengthen families. Connecting families with community resources such as schools, healthcare, and social services. Offering crisis intervention and guidance when needed. Building strong relationships with families and collaborating with professionals like teachers, doctors, and social workers. Developing service plans, monitoring progress, and maintaining accurate documentation. Who We're Looking For: Education & Experience: Bachelor's degree in human services or related field and 1 year of experience working with children and families OR (in rural Iowa) Associate's degree and 2 years of experience OR (in rural Iowa) 4 years combined education and experience Valid driver's license and reliable transportation (mileage reimbursed) Ability to work flexible hours, including evenings and weekends Bilingual skills are a plus Additional Opportunities Certification as a Parenting Instructor Facilitation of family decision-making meetings Professional development and leadership pathways Ready to make a difference and grow your career? Apply today and join a team that's changing lives every day * Other Duties: This job description incorporates the essential functions and duties required for this position. However, other duties may be required and assigned at times and as determined by a supervisor in order to meet the needs of the organization. * Serves as a role model in carrying out activities and behaviors that reflect the values and principles of the Boys Town mission. PHYSICAL REQUIREMENTS, EQUIPMENT USAGE, WORK ENVIRONMENT: * Reasonably expected to have and maintain sufficient strength, agility, and endurance to perform during stressful (physical, mental and emotional) situations encountered on the job without compromising their health and well-being or that of their fellow employees, youth, or families. Duties are performed in a variety of environments ranging from highly stressful and potentially aggressive (physical interventions, escorts, etc.) to casual and leisurely, in both indoor and outdoor settings. While performing the duties of this job, the employee is subject to outside weather conditions and maybe required to visit homes with substandard living conditions and domestic pets. Care and respect for others is more than a commitment at Boys Town - it is the foundation of who we are and what we do. At Boys Town, we cultivate a culture of belonging for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation, and delivers better business results. About Boys Town: Boys Town has been changing the way America cares for children and families since 1917. With over a century of service, our employees have helped us grow from a small boardinghouse in downtown Omaha, Nebraska, into one of the largest national child and family care organizations in the country. With the addition of Boys Town National Research Hospital in 1977, our services branched out into the health care and research fields, offering even more career opportunities to those looking to make a real difference. Our employees are our #1 supporters when it comes to achieving Boys Town's mission, which is why we are proud of their commitment to making the world a better place for children, families, patients, and communities. A unique feature for employees and their dependents enrolled in medical benefits are reduced to no cost visits for services performed by a Boys Town provider at a Boys Town location. Additional costs savings for the employee and their dependents are found in our pharmacy benefits with low to zero-dollar co-pays on certain maintenance drugs. Boys Town takes your mental health seriously with no cost mental health visits to an in-network provider. We help our employees prepare for retirement with a generous match on their 401K or 401K Roth account. Additional benefits include tuition reimbursement, parenting resources from our experts and professional development opportunities within the organization, just to name a few. Working at Boys Town is more than just a job, it is a way of life. This advertisement describes the general nature of work to be performed and does not include an exhaustive list of all duties, skills, or abilities required. Boys Town is an equal employment opportunity employer and participates in the E-Verify program. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and/or expression, national origin, age, disability, or veteran status. To request a disability-related accommodation in the application process, contact us at **************.
    $20.5-23.5 hourly 2d ago
  • Customer Growth Strategist - Financial Services

    Accenture 4.7company rating

    New York, NY jobs

    We Are Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we help our clients operate at the speed of life through the unlimited potential of imagination, technology and intelligence. Visit us at: ********************** Role Purpose * Support the development and delivery of customer-led growth strategies by identifying opportunities, validating ideas, and contributing to market launch planning. Consultants work closely with Managers and client teams to turn insights into market-ready propositions. Key Responsibilities Conduct research and analysis on customer needs, market trends, and competitive activity. Execute rapid testing protocols with real and synthetic customers to validate concepts. Synthesize findings into actionable recommendations for prioritization and launch. Collaborate with design, product, and marketing functions to shape propositions. Assist in building business cases for high-priority growth opportunities. What Success Looks Like Producing insight and recommendations that directly shape client growth decisions. Effectively applying proprietary methods to accelerate and de-risk validation. Building skills in structured problem-solving and client engagement. Qualification Basic Qualifications: * 3+ years in strategy consulting, corporate innovation, or customer insight roles focusing on customer growth for the financial services industry. Preferred Qualifications: Demonstrated consulting experience with client-facing delivery. MBA or relevant innovation program experience a plus. Strong research and analysis skills. Exposure to concept testing, prototyping, or agile product/service development. Excellent communication and collaboration skills. Understanding of AI/ GenAI Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We anticipate this job posting will be posted on 01/24/2026 and open for at least 3 days. Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here: U.S. Employee Benefits | Accenture Role Location Annual Salary Range California $70,350 to $196,000 Cleveland $59,100 to $156,800 Colorado $63,800 to $169,300 District of Columbia $68,000 to $180,300 Illinois $59,100 to $169,300 Maryland $63,800 to $169,300 Massachusetts $63,800 to $180,300 Minnesota $63,800 to $169,300 New York $66,300 to $196,000 New Jersey $68,000 to $196,000 Washington $80,200 to $180,300 Locations
    $31k-37k yearly est. 3d ago
  • Banking Representative

    Russell Tobin 4.1company rating

    Columbus, OH jobs

    Banking Financial/Operations Analyst - Contract Opportunity. Recent Grads are more than welcome! Duration: 12-month contract Pay: $19-$20/hour on W2 Full Time Are you a recent graduate in Finance, Accounting, Economics, or a related field looking to kick-start your career? We're seeking a Financial/Operations Analyst with 6 months to 2 years of experience (internships count!) to join the team of a leading investment banking firm. Ideal Candidate: ✔ Recent grad with a Bachelor's in Business (Finance, Accounting, Economics, or related). ✔ Experience or internship in banking or financial services is highly preferred. ✔ Strong analytical, communication, and organizational skills. What You'll Do: Support financial and operational processes. Handle incoming phone calls related to service inquiries on Brokerage accounts Provide accurate and efficient responses while meeting key performance metrics Support customers with: Brokerage Cash Management products and services Brokerage Online platform (client website) Mobile app assistance General account and financial-related questions Deliver professional, high-quality, and world-class customer service Work effectively in a fast-paced, team-oriented environment Multi-task and adapt quickly in a busy financial service center Why Join Us? Gain valuable experience with a leading financial institution. Plus, there's a possibility to convert to a permanent position after the contract period! Apply now to take the first step in your career!
    $19-20 hourly 5d ago
  • Family Service Consultant

    Boys Town 4.1company rating

    Las Vegas, NV jobs

    Provides in-home intervention to children and their families utilizing a skill based, solution focused model to help families adopt positive solutions to problems through the teaching of skills and behavioral techniques accessing community resources and support. MAJOR RESPONSIBILITIES & DUTIES: Provides intervention services for IHFS. * Develops and maintains effective working relationships with families and with community service resources, including medical professionals, public welfare personnel, lawyers, therapists, law enforcement staff, school officials, neighbors, and religious and youth organization representatives utilizing referral sources as necessary. * Provides screening and assessment to determine program eligibility and identifies areas to address in the service plan if applicable. * Provides training and support in the development and utilization of functional skills to families with problems and individuals associated with the families. * Assesses problems and provides care to youth and families; monitors individual and family progress in the attainment of predetermined goals providing regular review and update of service plans. * May provide outreach and prevention services to include increasing community awareness, and offering informational and educational service programs to youth and families as required. * Maintains appropriate level of direct contact with families per program requirements, and remains available to families 24/7, for crisis intervention as needed. * Provides consumers, including school personnel and others working with children served by the program, training in the management of difficult behaviors. * Promotes family self-determination by assisting family in identifying and accessing community services and resources. * Educates families on the needs of good physical health, quality medical attention and preventive health care. * Assists families in building on their spiritual and religious beliefs or practices as a source of strength to reach their goals. * Promotes culture of professionalism through role modeling and respect. * Meets with families and children at various locations; utilizes own vehicle to travel to work destinations and to transport youth as authorized. Completes administrative functions for IHFS. * Prepares and submits reports and recommendations concerning case load status, budget requests, changes in service plans, and any unusual incidents that occur in the operation of the program. * Reports any critical incidents involving family members or staff according to standard reporting guidelines. * Prepares proper documentation and service plans in a timely manner as defined by the program. * Implements feedback from supervisor. * Ensures compliance with all contractual, regulatory, program, and accrediting body standards. * Notifies supervisor of change in professional status or standing that may affect job status or program compliance including driving record, driver's license suspension, vehicle insurance cancellation, and missed mandatory training. * May be trained to become a certified Common Sense Parenting Instructor and as a certified instructor may be asked to conduct Common Sense Parenting (CSP) Courses at designated locations as assigned. KNOWLEDGE, SKILLS, AND ABILITIES: * Solid understanding of the philosophy and function of public assistance and social services systems. Knowledge of recognized interventions such as risk assessment and crisis intervention in order to address identified service needs. * Knowledge of regulatory requirements pertaining to youth care and the ability to learn, apply, and explain complex regulations and policies governing child welfare processes and services. * Ability to function independently and have flexibility, personal integrity, and the ability to work effectively with youth, staff, and support agencies. * Knowledge of community resources and service providers available in the geographical area; knowledge of the functions and services of the community organizations and related human services. * Ability to communicate with individuals at all levels in the organization and with external business contacts in an articulate, professional manner while maintaining necessary degree of confidentiality. * Computer skills in Microsoft Office. * Knowledge of Boys Town model and fidelity of care. Provides safe and effective services Adheres to policies related to safety and boundaries with service recipients. Attends safety and abuse risk management training as assigned. Adheres to procedures related to managing high-risk activities and supervising service recipients. Reports suspicious or inappropriate behaviors and policy violations. Follows mandated abuse reporting requirements. REQUIRED QUALIFICATIONS: * Bachelor's degree in Human Services or related field OR in Iowa: Associate of Arts degree in Human Services or related field plus 4 years of experience working with children and families can be substituted OR in Nebraska: A Bachelor's degree is preferred, but candidate meeting the requirements identified in the contract may be considered. Louisiana: Master's degree required. * Minimum 1 year of experience including working with children and families required. * Possess a valid driver's license with a good driving record required. * Pass an annual Motor Vehicle Registration (MVR) check required. * Ability to provide own transportation (mileage reimbursed) to complete travel requirements of the job required. * Meet auto insurance requirements established by Boys Town policy and/or State and Local laws required. * Available rotationally to provide crisis response and must be available to work non-traditional business hours including early mornings, nights, weekends, and holidays required. * Based on business need, some areas may require bilingual skills required. * May be trained to become a State Approved Family Team Decision Meeting and/or Youth Transition Decision Making Facilitator and may be asked to conduct facilitated meetings at designated locations as assigned. * Certification or licensure may be required based on Affiliate Site location, Local contracts, or Federal/State contract requirements required. PREFERRED QUALIFICATIONS: * Experience working with children and families in community-based programs or Boys Town Programs preferred. Diversity is more than a commitment at Boys Town-it is the foundation of who we are and what we do. At Boys Town, we cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation, and delivers better business results. About Boys Town: Boys Town has been changing the way America cares for children and families since 1917. With over a century of service, our employees have helped us grow from a small boardinghouse in downtown Omaha, Nebraska, into one of the largest national child and family care organizations in the country. With the addition of Boys Town National Research Hospital in 1977, our services branched out into the health care and research fields, offering even more career opportunities to those looking to make a real difference. Our employees are our #1 supporters when it comes to achieving Boys Town's mission, which is why we are proud of their commitment to making the world a better place for children, families, patients, and communities. A unique feature for employees and their dependents enrolled in medical benefits are reduced to no cost visits for services performed by a Boys Town provider at a Boys Town location. Additional costs savings for the employee and their dependents are found in our pharmacy benefits with low to zero-dollar co-pays on certain maintenance drugs. Boys Town takes your mental health seriously with no cost mental health visits to an in-network provider. We help our employees prepare for retirement with a generous match on their 401K or 401K Roth account. Additional benefits include tuition assistance, parenting resources from our experts and professional development opportunities within the organization, just to name a few. Working at Boys Town is more than just a job, it is a way of life. This advertisement describes the general nature of work to be performed and does not include an exhaustive list of all duties, skills, or abilities required. Boys Town is an equal employment opportunity employer and participates in the E-Verify program. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and/or expression, national origin, age, disability, or veteran status. To request a disability-related accommodation in the application process, contact us at **************.
    $23k-30k yearly est. 2d ago
  • Customer Service Representative

    Ascendo 4.3company rating

    Freehold, NJ jobs

    Overview: We are seeking a dedicated and customer-focused individual to join our team as a Customer Service Representative at our clients waste management company. In this role, you will be the primary point of contact for their customers, ensuring exceptional service delivery and addressing inquiries related to waste disposal services. Responsibilities: Customer Support: Handle incoming calls, emails, and inquiries from customers regarding waste disposal services. Provide accurate information about service offerings, pricing, scheduling, and service area coverage. Assist customers with placing service orders, scheduling pickups, and resolving service-related issues promptly and effectively. Problem Resolution: Investigate and resolve customer complaints regarding service interruptions, missed pickups, billing discrepancies, etc. Escalate complex issues to the appropriate department for resolution while ensuring timely follow-up with the customer. Documentation and Data Entry: Maintain accurate customer records, service logs, and documentation of interactions using our CRM system. Update customer accounts with relevant information, service changes, and billing updates. Billing and Payments: Assist customers with understanding billing statements, payment options, and account balances. Process payments, set up payment arrangements, and manage customer accounts receivable inquiries. Customer Education: Educate customers on proper waste disposal practices, recycling guidelines, and environmental stewardship initiatives. Promote company programs and services aimed at enhancing customer satisfaction and environmental sustainability. Cross-functional Collaboration: Collaborate with dispatchers, drivers, and operations teams to ensure seamless service delivery and resolve service-related issues. Communicate customer feedback and operational challenges to relevant stakeholders for continuous improvement. Requirements: Proven experience in customer service or a related field, preferably in waste management, utilities, or logistics industries. Excellent communication skills (verbal and written) with a strong customer service orientation. Ability to navigate and utilize CRM systems, databases, and basic office software (e.g., MS Office Suite). Strong problem-solving skills with the ability to handle challenging situations professionally and calmly. Detail-oriented and organized, with the ability to manage multiple tasks and prioritize workload effectively. Preferred Qualifications: Knowledge of waste management practices, recycling processes, and environmental regulations. Previous experience using waste management software or ERP systems. High school diploma or equivalent; additional education or certification in customer service or related fields is a plus. Ascendo is a certified minority owned staffing firm, and we welcome and celebrate diversity. Ascendo is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, parental status, military service or any other characteristic protected by federal, state or local law. Contact information Edward Beller
    $31k-36k yearly est. 8d ago
  • Route Service Representative (Spencer)

    Advance Services 4.3company rating

    Spencer, IA jobs

    Immediately Seeking! Route Service Representative (Spencer) Monday-Friday | Full Time | Shifts: 6:00 AM - 4:00 PM | 7:00 AM - 5:00 PM Pay $800 per week Duties include but are not limited to: Conduct laundry deliveries and pickups from customer locations Verify all systems are in order before deliveries, including pre-trip and post-trip vehicle inspections Check paperwork to ensure all deliveries are accurate Drive truck along established routes and service existing customer base Deliver cleaned uniforms, industrial items, and other rental products; pick up soiled items Load and secure laundry carts onto trucks or trailer beds, including operating lift gates Help grow customer base by upselling and cross-selling products and services Report customer feedback or vehicle issues to supervisor Maintain a clean and safe work environment Perform other duties as assigned Qualifications: Clean Motor Vehicle Record (3 years) Able to pass pre-employment requirements (drug/alcohol test, fit-for-duty test, DOT physical) Basic reading, writing, and counting skills Able to use an electronic handheld device or cell phone Strong teamwork, communication, and customer service skills Ability to manage multiple tasks in a fast-paced environment Self-motivated and able to work with limited direction Physical Skills and Abilities: Lift up to 50 lbs. unassisted and move rolling carts up to ~250 lbs. Stand, bend, stoop, squat, kneel, twist, lift, push, and walk throughout shifts Drive a delivery truck or step van safely for extended periods Work outdoors in all seasons with exposure to the elements Why work for Advance Services, Inc.: Advance Services is for and about people; we are your employment specialists Easy application process-no fees! Weekly pay Fun safety and attendance incentives Health benefits for you and your family PTO so you have time for yourself Great referral incentives Partnering with top companies in the area Apply today: Click the apply button to visit our website. Please select the Spencer, IA branch, or call our office at **************.Click the apply button to visit our website. Please select the Spencer, IA branch, or call our office at **************. Stop in and see our friendly staff at: 2512 HWY BLVD, Spencer, IA 51301 Advance Services is an equal opportunity employer.
    $800 weekly 1d ago
  • Representative, Customer Service - Skilled

    Apidel Technologies 4.1company rating

    Kalamazoo, MI jobs

    Comment: Provides customer services relating to sales, sales promotions, installations and communications. Ensures that good customer relations are maintained and customer claims and complaints are resolved fairly, effectively and in accordance with the consumer laws. Develops organization-wide initiatives to proactively inform and educate customers. Develops improvement plans in response to customer surveys. This position requires knowledge that is acquired through experience, specialized education or training. The role has clearly defined procedures and tasks as well as defined guidelines to aid in decision making. The job requires a basic understanding of work routines and procedures in own discipline. The technical procedures for this level are well defined. The job works within well-defined procedures that may involve a variety of work routines. This job typically requires a minimum of 2 or more years experience. Hours: 8:00am to 5:00pm Preferred skills Representative, Customer Service - Skilled
    $28k-35k yearly est. 8d ago
  • Client Services Support Representative

    Blitt & Gaines P.C 3.6company rating

    Saint Louis, MO jobs

    About Blitt and Gaines, P.C. Blitt and Gaines, P.C. is a leading debt collection law firm with over 30 years of experience representing most of the nation's largest financial institutions. With nine offices across Arizona, Arkansas, Illinois, Indiana, Iowa, Kansas, Missouri, Tennessee, and Wisconsin, our attorneys and support teams deliver high-quality, compliant, and ethical legal services. At the heart of our firm are people-our clients, our employees, and the partnerships we build. Guided by our philosophy-Collect Compliantly. Litigate Ethically. Lead Effectively. Exceed Expectations. Expect Excellence-we uphold integrity, respect, and fairness in every interaction. Job Title: Client Services Support Representative Job Summary: The Client Services Support Representative is responsible for reviewing assigned accounts and determining the next appropriate action in accordance with established processes, coding requirements, and client-specific workflows. This role focuses on handling closures, settlements, and special handling claims while ensuring accuracy, compliance, and timely completion of tasks. The representative will utilize review lists, training materials, and documented procedures to apply the correct coding mechanisms and move accounts through the proper workflow. The ideal candidate is detail-oriented, able to follow instructions, works well with team members, and can adapt to evolving client needs and internal process updates. Essential Duties: Review accounts from system queues, review lists, or task batches and determine the next appropriate action quickly and accurately. Apply proper coding and documentation based on established workflows for closures, settlements, and special-handling matters. Process settlement approvals, documentation updates, and follow-up actions within required timelines. Handle account closures, including verifying eligibility, confirming required documentation, and updating system statuses accordingly. Manage special-handling claims in accordance with client-specific instructions, escalation guidelines, and regulatory compliance. Follow documented procedures, training materials, and written instructions to apply coding and process steps consistently. Navigate multiple software systems, screens, and workflow tools efficiently. Maintain required accuracy, productivity, and quality benchmarks in a fast-paced, high-volume environment. Collaborate with internal teams, including operations, compliance, and management to resolve issues or clarify instructions. Communicate clearly with supervisors and management regarding discrepancies, challenges, or needed clarifications. Participate in team training sessions, cross-training, and process-improvement efforts as workflows evolve. Ensure all work is completed reliably, consistently, and within expected timeline. Knowledge, Skills and Abilities: High school diploma or equivalent required; some college preferred. Strong proficiency with computers, and Microsoft Office tools with intermediate knowledge of Microsoft Excel required. Candidates must be efficient in using Excel functions such as filters, conditional formatting, and pivot tables to review, organize, and analyze data. Ability to effectively use other Microsoft Office applications, including Outlook and Word, for daily communication and documentation. Strong typing and data-entry skills, with the ability to maintain accuracy and efficiency in a high-volume environment. Prior experience in client services, administrative support, account review, or similar detail-oriented roles preferred. Strong reliability and consistent attendance are essential. Comfort working in a fast-paced, high-volume environment with frequent updates and process changes. Ability to learn new systems, tools, and workflows quickly and apply them with confidence. Ability to follow instructions and documented procedures precisely. Effective written and verbal communication skills. Strong organizational and time-management skills. Ability to work effectively as part of a team. What We Offer: Blitt and Gaines, P.C. offers a competitive compensation and benefits package, including: Competitive base pay Paid Time Off (PTO) and Paid Holidays Comprehensive health, dental, vision, and life insurance Short-Term Disability 401(k) retirement plan Profit sharing Professional growth and advancement opportunities
    $27k-36k yearly est. 5d ago

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