Information Technology/Support Technician jobs at Stemilt Growers - 39 jobs
Technical Customer Support II
Hach 4.7
Bellevue, WA jobs
Imagine yourself…
Doing meaningful work that makes an everyday impact on the world around you.
Growing your expertise and expanding your skillset with every project.
Owning your ambition and fueling your career growth.
It's possible with a role at Sea-Bird Scientific. Headquartered in Bellevue, Washington, Sea-Bird Scientific, a Veralto company, is the world's largest developer and manufacturer of products for the measurement of salinity, temperature, pressure, dissolved oxygen, fluorescence, nutrients and related oceanographic parameters in marine waters. We offer products to support best-in-class oceanography and climate science. We offer an entrepreneurial environment that is team-centered, customer-driven, quality-focused, and growth-oriented.
At Sea-Bird Scientific and Veralto, you'll be part of a unique culture and work environment where purpose meets possibility: where the work you do every day directly supports the health and sustainability of our oceans and their ecosystems, and where you'll have access to robust opportunities to deepen your skillset and develop your career.
We offer:
Professional onboarding and training options
Powerful team looking forward to working with you
Career coaching and development opportunities
Health benefits
401(k)
We are currently seeking a Technical Customer Support II, reporting to the Technical Support Manager, to provide professional, prompt, and accurate technical support to both internal and external customers for Sea-Bird Scientific products. This role serves as a primary point of contact for domestic and international customers, delivering a high level of technical support. The position is responsible for handling customer inquiries related to instrument use, troubleshooting, applications, maintenance, and best practices.
This role is part of the Applied Science Team and requires an on-site presence at our Bellevue, WA facility.
In this role, a typical day will look like:
Answering incoming telephone calls in a professional and courteous manner
Providing clear, professional technical responses to customer support requests via email or web form
Troubleshooting mechanical and electronic issues related to Sea-Bird Scientific instruments
Diagnosing and resolving software and data-related issues
Using scientific software to plot, process, and evaluate customer data
Documenting customer inquiries, quality concerns, warranty issues, and feedback in internal systems
Building and maintaining strong relationships with customers by delivering timely, effective solutions
Collaborating with internal teams to resolve customer issues and improve product support
Participating in process improvement initiatives to enhance efficiency and customer experience
Working additional hours as needed to support business needs and meet deadlines
Continuously developing and maintaining in-depth knowledge of products and applications
Delivering technical training to customers, representatives, and colleagues, both in person and remotely
Assisting in the development of written and multimedia materials for product training and user education
Provide feedback to product managers, salespersons, and engineers about product improvements
Provide support for R&D and science related projects
The essential requirements of the job include:
Bachelor's degree in a Science or Engineering-related field
(Oceanography, Environmental Science, Physics, Chemistry, Engineering, or Computer/Data Science preferred)
3-5 years experience in a customer service or technical support related field
Experience with oceanographic instrumentation or research cruises
preferred
Must have a valid driver's license and a good motor vehicle driving record
In-depth knowledge of Microsoft Office
Basic knowledge of Windows network systems and serial communications protocols
preferred
Experience with integrated systems, PLCs, or industrial applications a
plus
Communication & Analytical Skills
Communicate clearly and professionally with customers, peers, and leadership
Read, interpret, and create technical documentation and procedures
Present technical information effectively and respond to questions with confidence
Demonstrate a solid understanding of scientific and engineering terminology
Multilingual skills are a plus, particularly Mandarin
Apply strong analytical and problem-solving skills to technical and data-related challenges
Analyze measurements, convert units, and work with basic mathematical and statistical concepts (Excel)
Evaluate complex technical information to identify issues and implement practical solutions
Show curiosity, adaptability, and willingness to learn and take on new challenges
Sea-Bird Scientific is proud to part of the Water Quality segment of Veralto (NYSE: VLTO), a $5B global leader dedicated to ensuring access to clean water, safe food and medicine, and trusted essential goods. When you join Veralto's vibrant global network of 17,000 associates, you join a unique culture and work environment where purpose meets possibility: where the work you do has an everyday impact on the resources and essentials we all rely on, and where you'll have valuable opportunities to deepen your skillset, pursue your ambitions, and grow your career. Together, we're Safeguarding the World's Most Vital Resources™-and building rewarding careers along the way.
US ONLY:
The below range reflects the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future. An associate's position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs.
The compensation range for this role is $81,000 - $85,000 USD per year. This job is also eligible for Bonus Pay.
We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
US residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Veralto Corporation and all Veralto Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
The EEO posters are available here.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at applyassistance@veralto.com to request accommodation.
Unsolicited Assistance
We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at any of the Veralto companies, in any form without a valid, signed search agreement in place for the specific position, approved by Talent Acquisition, will be deemed the sole property of Veralto and its companies. No fee will be paid in the event the candidate is hired by Veralto and its companies because of the unsolicited referral.
$81k-85k yearly Auto-Apply 5d ago
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IT Help Desk Support
Riverview 4.5
Vancouver, WA jobs
You will find a lot more at Riverview Bank! Finding a place to grow, contribute and make a difference is what you will find working with us - it's about you! We are looking for team members with vision, leadership, and that special can-do spirit. Riverview Bank strongly believes in investing in our team members, and in the communities we serve.
SUMMARY
Provides computer support to employees in all departments and branches.
The pay range this position is between $21.00 and $30.00 an hour. The specific rate offered will depend on several factors including but not limited to applicant's skills and prior relevant experience. Hired candidate may be eligible for healthcare benefits, 401K plan, short term & long-term disability coverage, life insurance, vacation & sick time, educational assistance, and several holidays. Certain roles are eligible for additional rewards.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Assists users to resolve computer related problems such as inoperative hardware or software. Assist users with logon issues.
Computer hardware and software maintenance and installation.
Writes project reports and documentation for new or modified software and hardware.
Diagnose PC, LAN, WAN and data communication problems.
Performance monitoring, security, file maintenance and backup/recovery as it relates to microcomputers.
Assists department staff with application customization.
Assists with work projects such as converting to new hardware or software.
Makes recommendations for improvements in computer system.
Evaluates and tests vendor supplied software packages for compatibility with existing system, ease of use, and whether software meets user needs.
Participates in and completes training objectives with passing scores.
Follow all Riverview policies and procedures.
RELATIONSHIPS
Daily contact with Supervisor to receive direction and discuss department issues.
Daily contact with IT department staff.
Frequent contact with other departments/branches to provide assistance and support.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
Associate's degree (A. A.) or equivalent from two-year college or technical school; and one to two years related experience and/or training; or equivalent combination of education and experience.
SKILLS
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
Ability to write reports and business correspondence.
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form in a timely manner.
OTHER
Accurate data input; at least 30 wpm.
PHYSICAL DEMANDS
While performing the duties of this job, the employee is regularly required to effectively communicate via phone/video, messaging, and email. The employee is required to use computer and office equipment such as a computer, printer, copier, as well as computer software such as Microsoft Office. You may also frequently be required to occupy a workstation for long periods of time.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions
.
Riverview Bank does not accept unsolicited resumes from any third party staffing agencies and/or search firms for any job postings.
Third parties are not authorized to submit profiles, applications, or resumes to this site or to any Riverview Bank employee. Any such submissions, Riverview Bank will not be responsible for any fees related to unsolicited resume submissions without written consent from the Talent Acquisition Team. Including, but not limited to the candidate hired for a position.
$21-30 hourly 60d+ ago
Ag Technology Support
RDO Equipment Co 4.5
Pasco, WA jobs
We are seeking an Ag Technology Support Specialist to deliver exceptional phone support to our customers across our stores. In this role, you will leverage your technical expertise and problem-solving skills to help customers keep their equipment running efficiently.
$80,169+
Compensation & Benefits:
• 8% bonus potential
• Comprehensive benefits package
• Training and development, as well as opportunities to grow within the organization
Specific Duties Include:
Provide customers and locations with technical information and support when requested on equipment.
Provide superior phone support for agricultural equipment and technology, primarily John Deere product lines.
Assist customers and internal employees by troubleshooting issues and guiding them toward effective solutions.
Collaborate with a team of specialists to share knowledge and resolve complex problems.
Log and manage all customer interactions in Microsoft Dynamics, ensuring accurate case documentation and timely resolution.
Maintain a strong focus on delivering world-class customer service through quick thinking and teamwork.
Answer inbound customer calls and initiate the resolution process for equipment and technology issues.
Build strong relationships with manufacturer partners to ensure information is shared related to issues and fixes others are experiencing.
Compile, review, and disseminate technical data.
Develop a quality control system that includes metrics for tracking pertinent performance expectations.
Propose training initiatives based on information collected through phone support.
Work with the parts and service departments to help obtain technical information from OEMs.
Assist in monitoring of PIPs for the region and work with service management to ensure timely completion.
Maintain a database of technical solutions and share with service departments in the organization.
Develop and maintain a strong working relationship with store service management to create an environment that maximizes value to our customers and the organization.
Follow all safety rules and regulations while performing work assignments and adhere to all policies and procedures as specified in company manuals and as directed in the employee handbook.
Conduct self in the presence of customers and community to present a professional image of RDO Equipment Co.
Proactively seek and participate in available company-sponsored training, in an effort to develop and advance knowledge base and skill set.
Participate in all company/location driven communication efforts, including open book meetings, huddles, department meetings and other related efforts.
Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service.
Perform all other duties as assigned by management in a professional and efficient manner.
Job Requirements:
Industry experience preferred.
Spanish speaking skills a plus.
Experience and knowledge of call center operations.
Proven ability to build relationships with customers, store personnel, and management
Ability to evaluate and assess operations and respond to changing needs
Strong leadership skills
Strong communication skills (verbal and written)
Candidates must have valid work authorization and be able to work in the U.S. without company sponsorship.
$80.2k yearly 34d ago
Ag Technology Support
RDO Equipment Co 4.5
Pasco, WA jobs
We are seeking an Ag Technology Support Specialist to deliver exceptional phone support to our customers across our stores. In this role, you will leverage your technical expertise and problem-solving skills to help customers keep their equipment running efficiently.
$80,169+
Compensation & Benefits:
* 8% bonus potential
* Comprehensive benefits package
* Training and development, as well as opportunities to grow within the organization
Specific Duties Include:
* Provide customers and locations with technical information and support when requested on equipment.
* Provide superior phone support for agricultural equipment and technology, primarily John Deere product lines.
* Assist customers and internal employees by troubleshooting issues and guiding them toward effective solutions.
* Collaborate with a team of specialists to share knowledge and resolve complex problems.
* Log and manage all customer interactions in Microsoft Dynamics, ensuring accurate case documentation and timely resolution.
* Maintain a strong focus on delivering world-class customer service through quick thinking and teamwork.
* Answer inbound customer calls and initiate the resolution process for equipment and technology issues.
* Build strong relationships with manufacturer partners to ensure information is shared related to issues and fixes others are experiencing.
* Compile, review, and disseminate technical data.
* Develop a quality control system that includes metrics for tracking pertinent performance expectations.
* Propose training initiatives based on information collected through phone support.
* Work with the parts and service departments to help obtain technical information from OEMs.
* Assist in monitoring of PIPs for the region and work with service management to ensure timely completion.
* Maintain a database of technical solutions and share with service departments in the organization.
* Develop and maintain a strong working relationship with store service management to create an environment that maximizes value to our customers and the organization.
* Follow all safety rules and regulations while performing work assignments and adhere to all policies and procedures as specified in company manuals and as directed in the employee handbook.
* Conduct self in the presence of customers and community to present a professional image of RDO Equipment Co.
* Proactively seek and participate in available company-sponsored training, in an effort to develop and advance knowledge base and skill set.
* Participate in all company/location driven communication efforts, including open book meetings, huddles, department meetings and other related efforts.
* Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service.
* Perform all other duties as assigned by management in a professional and efficient manner.
Job Requirements:
* Industry experience preferred.
* Spanish speaking skills a plus.
* Experience and knowledge of call center operations.
* Proven ability to build relationships with customers, store personnel, and management
* Ability to evaluate and assess operations and respond to changing needs
* Strong leadership skills
* Strong communication skills (verbal and written)
* Candidates must have valid work authorization and be able to work in the U.S. without company sponsorship.
$80.2k yearly 32d ago
Executive Support Technician
Astreya 4.3
Seattle, WA jobs
What this Job Entails:
The Executive Support Technician provides high-touch, end-to-end technology support to the Executive Leadership Team (ELT) and their staff. This role combines deep technical expertise with exceptional customer service and communication skills to deliver a seamless and reliable technology experience for executive users.
The ideal candidate is proactive, personable, and thrives in fast-paced environments where professionalism, discretion, and attention to detail are paramount. You'll collaborate closely with executives, executive assistants, IT infrastructure, and other technology teams to anticipate needs, resolve issues, and maintain high satisfaction and trust.
Scope:
Resolves a wide range of issues in creative ways
Seasoned, experienced professional with a full understanding of their speciality
Works on problems of a diverse scope
Receives little instruction on day to day work, general instruction on new assignments
Your Roles and Responsibilities:
Deliver outstanding customer service and personalized support for all aspects of executive technology.
Provide responsive, professional technical assistance to executives and their teams across hardware, software, networking, printing, mobile devices, and collaboration tools.
Proactively monitor, maintain, and troubleshoot desktop systems, mobile devices, and network connectivity in a diverse environment to prevent disruptions.
Offer onsite and remote support for executive-level clients and their assistants, ensuring clear, confident, and courteous communication at all times. May require occasional off hours support and on-call availability is required.
Translate complex technical issues into simple, actionable explanations for both technical and non-technical audiences.
Recommend and implement tailored technology solutions that align with executive needs and preferences.
Build and maintain trusted relationships with executives, exercising discretion and professionalism with all sensitive information.
Partner with global and regional teams to support executives during travel and off-site events.
Provide on-site event support to ensure seamless technology integration during meetings, presentations, and special engagements.
Manage incidents and requests in an ITSM platform (e.g., Zendesk, ServiceNow), demonstrating accountability, follow-through, and proactive communication.
Required Qualifications/Skills:
5+ years of experience in service desk or desktop support, preferably in a fast-paced enterprise or executive environment.
Advanced proficiency in Windows 11, mac OS, Microsoft Suite, Microsoft Exchange, Active Directory, wireless and printing technologies, and mobile device management.
Strong commitment to exceptional customer service and service delivery excellence.
Demonstrated ability to communicate effectively, both verbally and in writing, with diverse audiences.
Professional presence and demeanor, with the ability to remain calm and composed under pressure.
Meticulous attention to detail, strong follow-through, and the ability to prioritize effectively.
Proven problem-solving and decision-making skills.
Industry certification (CompTIA+ or equivalent experience) preferred.
Preferred Qualifications:
Physical Demand & Work Environment:
Must have the ability to perform office-related tasks which may include prolonged sitting or standing
Must have the ability to move from place to place within an office environment
Must be able to use a computer
Must have the ability to communicate effectively
Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers
Salary Range
$62,640.00 - $104,400.00 USD (Salary)
Please note that the salary information provided herein is base pay only (gross); it does not include other forms of compensation which may or may not apply to this specific position, namely, performance-based bonuses, benefits-related payments, or other general incentives - none of which are guaranteed, may be subject to specific eligibility requirements, and are wholly within the discretion of Astreya to remit.
Further, the salary information noted above is a range that consists of a minimum and maximum rate of pay for this specific position. Where an applicant or employee is placed on this range will depend and be contingent on objective, documented work-related considerations like education, experience, certifications, licenses, preferred qualifications, among other factors.
Astreya offers comprehensive benefits to all Regular, Full-Time Employees, including:
Medical provided through Cigna (PPO, HSA, EPO options) / Medical provided through Kaiser (HMO option only) for California employees only
Dental provided through Cigna (DPPO & DHMO options)
Nationwide Vision provided through VSP
Flexible Spending Account for Health & Dependent Care
Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific)
Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera
Corporate Wellness Program
Employee Assistance Program
Wellness Days
401k Plan
Basic Life, Accidental Life, Supplemental Life Insurance
Short Term & Long Term Disability
Critical Illness, Critical Hospital, and Voluntary Accident Insurance
Tuition Reimbursement (available 6 months after start date, capped)
Paid Time Off (accrued and prorated, maximum of 120 hours annually)
Paid Holidays
Any other statutory leaves, paid time, or other fringe benefits required under state and federal law
$62.6k-104.4k yearly Auto-Apply 48d ago
Service Desk Specialist III
Astreya 4.3
Seattle, WA jobs
What this Job Entails:
The Service Desk Specialist III will support one of Astreya's key clients. The role will be responsible for troubleshooting desktop/computer and mobile device hardware and software issues while striving to deliver excellent customer service to the end-user. You need to be an eager learner and put the learning to practice in-line with company and client policies and procedures.
Scope:
Resolves a wide range of issues in creative ways
Seasoned, experienced professional with a full understanding of their specialty
Works on problems of a diverse scope
Receives little instruction on day to day work, general instruction on new assignments
Your Roles and Responsibilities:
Use of client's ticketing system to track customer issues from initial diagnosis, through troubleshooting, and into resolution or escalation.
Aid with computer and mobile hardware and software, printing, office products, electronic messaging and audio-visual technology.
Conduct troubleshooting using documented procedures and available tools as well as your own independent research.
Act as customer advocate/liaison to other support staff.
Initiate escalations as appropriate to ensure management is aware of problems that are severe in nature or that exceed documented targets.
Install and configure Computer and Mobile hardware and software in accordance with published policies/procedures.
Deploy and recover computer and peripheral equipment.
Install, configure, and support hardware, software and peripherals to end user devices.
Perform IT-related Move/Add/Change duties for all employees.
Perform IT-related setup, support, and breakdown for large meetings or convenings.
Track IT hardware assets and their respective configurations for potential reuse or retirement.
Create and document routine IT processes and procedures.
Balance the demands of daily and routine assignments with long-term projects.
Develop strong relationships with internal customers, vendors, affiliates, and peers.
Maintain physical presence at designated service locations to support the employee base.
Other duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position
Required Qualifications/Skills:
Minimum 3-5 years of Service Desk/IT Help Desk experience in an enterprise environment.
Demonstrates sound judgment in selecting methods and techniques for obtaining solutions
Ability to work independently with minimal supervision
Proactive and curious mindset
Excellent coordination skills and a team player
Ability to identify issues and escalate as needed
Strong professional interpersonal and customer service skills
Ability to resolve technical issues under pressure
Demonstrated clear and effective verbal & written communication skills.
Excellent Customer Service experience and follow through with attention to detail.
Expertise with Windows operating system, Office 365 suite and other Microsoft applications and toolsets.
Experience troubleshooting hardware and software for Android and iPhone devices in a professional office environment.
Experience with mobile phone provisioning and set up in a professional office environment.
Experience using an IT Knowledge Base and ticketing system, preferably ServiceNow.
Experience applying ITSM best practices to Incident and Service Requests management.
Knowledge of Entra ID.
Preferred Qualifications:
Apple Device Certification, Windows certifications, KCS certification, CompTIA A+, and/or other relevant certification or training.
Experience utilizing AI platforms such as Microsoft Copilot or ChatGPT in your daily work and within support scenarios with end users.
Working knowledge in the use of audio-visual equipment.
Physical Demand & Work Environment:
Must have the ability to perform office-related tasks which may include prolonged sitting or standing
Must have the ability to move from place to place within an office environment
Must be able to use a computer
Must have the ability to communicate effectively
Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers
Salary Range
$30.12 - $50.19 USD (Hourly)
Please note that the salary information provided herein is base pay only (gross); it does not include other forms of compensation which may or may not apply to this specific position, namely, performance-based bonuses, benefits-related payments, or other general incentives - none of which are guaranteed, may be subject to specific eligibility requirements, and are wholly within the discretion of Astreya to remit.
Further, the salary information noted above is a range that consists of a minimum and maximum rate of pay for this specific position. Where an applicant or employee is placed on this range will depend and be contingent on objective, documented work-related considerations like education, experience, certifications, licenses, preferred qualifications, among other factors.
Astreya offers comprehensive benefits to all Regular, Full-Time Employees, including:
Medical provided through UHC (PPO, HSA, Surest options) / Medical provided through Kaiser (HMO option only) for California employees only
Dental provided through UHC
Nationwide Vision provided by UHC
Flexible Spending Account for Health & Dependent Care
Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific)
Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera
Corporate Wellness Program provided by Goomi Group
Employee Assistance Program
Wellness Days
401k Plan
Basic and Supplemental Life Insurance
Short Term & Long Term Disability
Critical Illness, Critical Hospital, and Voluntary Accident Insurance
Tuition Reimbursement (available 6 months after start date, capped)
Paid Time Off (accrued and prorated, maximum of 120 hours annually)
Paid Holidays
Any other statutory leaves, paid time, or other ancillary benefits required under state and federal law
$30.1-50.2 hourly Auto-Apply 21d ago
HVAC RTU Field Technical Support
Lennox International 4.7
Everett, WA jobs
Who We Are Lennox International (LII) is a leading global provider of innovative climate control solutions for heating, ventilation, air conditioning, and refrigeration (HVACR) markets. Here at Lennox, we realize that our greatest assets are our employees. This is why we are committed to providing limitless opportunities for growth and development for all our employees, with a strong focus on promoting from within the organization.
Our Core Values of Integrity, Respect, and Excellence are more than just what we say, they are what we do!
What Drives Success
WHAT YOU'LL BE DOING
Under general supervision, develops and delivers training courses for training customers or technical employees in the installation, maintenance and repair of HVAC products.
* Troubleshoot technical inquiries.
* Identifies customer needs.Investigates and resolves technical inquiries.
* Assists in developing, testing, and maintaining courses and materials used in training.
* Assists in establishing course content and student learning objectives.
* May prepare course syllabus, lesson plans, and student manuals, and coordinate the development of training aids.
* Reviews problem areas and identifies training needs.
* Develops criteria for evaluating the effectiveness of training activities.
* Updates course materials on a continuous basis to ensure timeliness and relevance.
* Conducts training using all methods of delivery.
* Up to 60 to 80% travel in the West Region in Arizona, New Mexico, Colorado, Oregan, Idaho, etc. (Mountain or West Coast)
What We Are Looking For
WHAT WE ARE LOOKING FOR
* Requires a high school diploma or an equivalent combination of education and experience.
* Prefer a two-year college degree, HVAC degree, or equivalent.
* Requires at least 1 year of relevant training experience in addition to at least 5 years of technical experience.Advanced knowledge of assigned products and the application of diagnostic techniques and service aids.
* Knowledge and ability to apply learning theories to classroom situations.
* Developed presentation skills using a variety of technologies.
* Strong verbal and written communication skills required.
* An individual must possess some sales ability, along with a track record of fostering strong customer relationships.
* Proficient in the use of Microsoft Office, including Word, Excel, PowerPoint, and Outlook.
* Proficient in leading WebEx meetings.
What We Offer
Compensation: This is a salaried exempt role. The starting salary range for this role and market is between $68,800k to $90,300k annually. Factors that may affect starting salary include geography/market and the skills, education, experience, and other qualifications of the successful candidate. Employees in this role are also eligible for an annual bonus in accordance with the terms of the Company's applicable plan. Employees in this role are not eligible for overtime.
Benefits: Subject to applicable eligibility requirements, the following benefits are offered for this role: tuition reimbursement; medical, dental, and vision insurance; prescription drug coverage; 401(k) retirement plan; short-term disability insurance; 8 weeks paid birthing leave; 2 weeks paid bonding leave; life and long-term disability insurance.
Depending on date of hire, and subject to applicable eligibility requirements, new employees in this role also receive up to: 12 days paid time off, 2 paid well-being days, 1 paid volunteer day, 12 paid holidays, and 3 floating holidays per year.
Our Culture: At Lennox, our Core Values of Integrity, respect, and excellence are ingrained in the fabric of the organization. They define our culture - which is about how we do business and how we treat others. Lennox is not just a workplace; we are a global community that values each team member's contributions. As an equal opportunity employer, we are committed to recruiting, developing, and retaining talented individuals from diverse backgrounds, ensuring that everyone has the opportunity to succeed and contribute to our ongoing growth and success. At Lennox, you'll take pride in our brands, knowing you are part of something special. Come, stay, and grow with us!
Disclaimers: The compensation and benefits information is accurate as of the date of this posting. Lennox reserves the right to modify this information at any time, with or without notice, subject to applicable law.
#LI-JC1
$29k-35k yearly est. Auto-Apply 38d ago
HVAC RTU Field Technical Support
Lennox International 4.7
Everett, WA jobs
Who We Are
Lennox International (LII) is a leading global provider of innovative climate control solutions for heating, ventilation, air conditioning, and refrigeration (HVACR) markets.
Here at Lennox, we realize that our greatest assets are our employees. This is why we are committed to providing limitless opportunities for growth and development for all our employees, with a strong focus on promoting from within the organization.
Our Core Values of Integrity, Respect, and Excellence are more than just what we say, they are what we do!
What Drives Success
WHAT YOU'LL BE DOING
Under general supervision, develops and delivers training courses for training customers or technical employees in the installation, maintenance and repair of HVAC products.
Troubleshoot technical inquiries.
Identifies customer needs.Investigates and resolves technical inquiries.
Assists in developing, testing, and maintaining courses and materials used in training.
Assists in establishing course content and student learning objectives.
May prepare course syllabus, lesson plans, and student manuals, and coordinate the development of training aids.
Reviews problem areas and identifies training needs.
Develops criteria for evaluating the effectiveness of training activities.
Updates course materials on a continuous basis to ensure timeliness and relevance.
Conducts training using all methods of delivery.
Up to 60 to 80% travel in the West Region in Arizona, New Mexico, Colorado, Oregan, Idaho, etc. (Mountain or West Coast)
What We Are Looking For
WHAT WE ARE LOOKING FOR
Requires a high school diploma or an equivalent combination of education and experience.
Prefer a two-year college degree, HVAC degree, or equivalent.
Requires at least 1 year of relevant training experience in addition to at least 5 years of technical experience.
Advanced knowledge of assigned products and the application of diagnostic techniques and service aids.
Knowledge and ability to apply learning theories to classroom situations.
Developed presentation skills using a variety of technologies.
Strong verbal and written communication skills required.
An individual must possess some sales ability, along with a track record of fostering strong customer relationships.
Proficient in the use of Microsoft Office, including Word, Excel, PowerPoint, and Outlook.
Proficient in leading WebEx meetings.
What We Offer
Compensation: This is a salaried exempt role. The starting salary range for this role and market is between $68,800k to $90,300k annually. Factors that may affect starting salary include geography/market and the skills, education, experience, and other qualifications of the successful candidate. Employees in this role are also eligible for an annual bonus in accordance with the terms of the Company's applicable plan. Employees in this role are not eligible for overtime.
Benefits: Subject to applicable eligibility requirements, the following benefits are offered for this role: tuition reimbursement; medical, dental, and vision insurance; prescription drug coverage; 401(k) retirement plan; short-term disability insurance; 8 weeks paid birthing leave; 2 weeks paid bonding leave; life and long-term disability insurance.
Depending on date of hire, and subject to applicable eligibility requirements, new employees in this role also receive up to: 12 days paid time off, 2 paid well-being days, 1 paid volunteer day, 12 paid holidays, and 3 floating holidays per year.
Our Culture: At Lennox, our Core Values of Integrity, respect, and excellence are ingrained in the fabric of the organization. They define our culture - which is about how we do business and how we treat others. Lennox is not just a workplace; we are a global community that values each team member's contributions. As an equal opportunity employer, we are committed to recruiting, developing, and retaining talented individuals from diverse backgrounds, ensuring that everyone has the opportunity to succeed and contribute to our ongoing growth and success. At Lennox, you'll take pride in our brands, knowing you are part of something special. Come, stay, and grow with us!
Disclaimers: The compensation and benefits information is accurate as of the date of this posting. Lennox reserves the right to modify this information at any time, with or without notice, subject to applicable law.
#LI-JC1
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$29k-35k yearly est. Auto-Apply 23d ago
IT Service Analyst II
KP 3.7
Renton, WA jobs
KP LLC is more than just a company. We have stood the test of time for over 90 years by combining our traditional services with the latest online technology. We continue to build on this foundation, growing our team with the same core values that made us who we are.
KP is looking for a IT Service Analyst II at our Renton, WA location. If you're seeking a meaningful role where you can make a real difference, we welcome you to jump aboard and join our dynamic team! The IT Service Analyst II is self-motivated, resourceful, understands the value of documentation and standards, and can collaborate exceptionally across teams.? In addition to providing amazing customer service, the IT Service Analyst II will be responsible for leveraging technology to streamline and automate activities like hardware and software provisioning, as well as responding to and resolving end-user tickets.?
Essential Duties and Responsibilities:
Advanced troubleshooting of hardware, software and networking issues, in collaboration with our technology vendors
Advanced hands-on experience triaging issues, quickly resolving issues and escalating to higher-level resources accordingly
Manage asset inventory for software and hardware
Triage and resolve inbound incidents and service requests, and serve as an escalation point for technical issues
Respond/resolve end-user issues according to the SLA
Identify ways to improve our current processes
Create/update IT specific and end-user facing support documentation, FAQs, KBs, etc.
Participate in on-call and triage rotations
Other duties as requested or assigned
Requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily and possess the following knowledge, skills and abilities. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education, Experience and Training (Knowledge):
Bachelor's Degree/Bachelor's Seeking with Technical Competencies and 3 years of industry experience OR 5 years of industry experience
Skills and abilities:
Strong written, verbal communication, and collaboration skills are a must
Must have experience working within an ITIL service management platform, including asset management
Must have experience working with and troubleshooting Active Directory, Entra ID, DNS, DHCP and Group Policy Objects (GPOs)
Experience working with and troubleshooting Office 365 and the Modern Workplace
Experience with imaging and zero-touch deployment technologies
Experience troubleshooting and supporting Windows computers
Experience with scripting and automation tools
Experience creating and following change control processes; familiarity with ITIL.
Experience in supporting infrastructure in regulated environments
Experience working in a manufacturing environment is highly desirable
Certificates and Licenses: Applicable industry certifications (Microsoft, A+, HDI, etc.)
We take pride in fostering a positive work-life balanced environment. Our employees currently enjoy company benefits such as:
Competitive Pay
11 Paid Company Holidays
Paid Time Off
Full benefits - Medical, Dental, Vision, Life Insurance and Disability
401(k) Plan with Company Match
Salary Description $25.00-$33.00/Hr
$25-33 hourly 50d ago
IT Procurement Specialist
Clio 3.9
Vancouver, WA jobs
Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely. We are transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice.
Summary:
We're seeking an experienced IT Procurement Specialist to manage sourcing, negotiations and contract management of technology products and services. We are looking for someone to join our IT team out of one of our hub locations (Burnaby or Toronto). All hub-based Clions are expected to be in the office for a minimum of twice per week on one of our Anchor Days.
Who you are:
You're a tech savvy, detail oriented professional who thrives in a fast paced environment and enjoys building relationships with suppliers and internal teams. You bring a proactive, strategic mindset to every challenge, driving cost optimization, quality and efficiency across all aspects of procurement.
What your team does:
Procurement at Clio is driven to redefine what procurement can be, an engine of innovation, partnership, and purpose that fuels organizational success. As true collaborators and trusted partners, we work hand-in-hand with Clio teams and suppliers through visionary sourcing, world-class vendor relationships, and seamless cooperation to turn every purchase into a step toward a brighter future for Clio.
What you'll work on:
* Delivering world-class IT procurement support to #TeamClio around the globe.
* Manage the complete procurement lifecycle for IT software, hardware and services in addition to other procurement categories.
* Evaluate supplier pricing, bids and contracts to ensure best value and compliance with organizational policies and regulatory requirements.
* Driving technical best practices by advocating for IT throughout the procurement process.
* Collaborating with organization management and department leaders to assess short-term and long-term procurement needs.
* Working with SaaS platform stakeholders to understand requirements for prospective SaaS platforms, highlighting risks, and ensuring compliance with established policies and industry best practices.
* Negotiating pricing and commercial terms for procurement contracts.
* Develop and maintain supplier relationships and performance metrics.
* Maintaining accurate inventory of contracts through asset management tools.
* Track contract renewals, subscriptions and agreements.
* Creating and maintaining documentation to standardize processes within the IT Team.
* Actively contribute feedback to enhance procurement processes and drive continuous improvement across teams.
What you bring:
* 3-5 years of experience working in procurement, sourcing or supply chain management with a focus on IT procurement.
* Proven ability to manage the end to end procurement cycle, from requisition to contract and supplier management.
* Excellent communication and stakeholder management skills with a proactive, solutions-oriented approach.
* Familiarity with SaaS authentication & provisioning protocols.
* Strong analytical skills with the ability to interpret data and identify cost-savings opportunities.
* Proficiency with procurement or ERP systems (e.g. Coupa, SAP, Oracle, Ariba, etc).
* Demonstrate a keen interest in improving your craft by using AI
Relevant Experience:
* Bachelor's degree in Business Administration, Supply Chain Management, Information Technology, Finance or a related field.
Bonus points if you have:
* Demonstrated experience managing and negotiating recurring SaaS contracts.
* Experience working in environments with 2500+ endpoints.
* Experience redlining MSAs, terms, etc.
* Experience negotiating sales deals.
* Managed major SaaS platform transitions, migrations, and implementations.
* Experience managing SaaS tools like Slack, Zoom, Confluence, Microsoft Office, Adobe, 1Password, Salesforce, GSuite, Github, Asana.
This is a new role.
What you will find here:
Compensation is one of the main components of Clio's Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture.
Some highlights of our Total Rewards program include:
* Competitive, equitable salary with top-tier health benefits, dental, and vision insurance
* Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, Dublin and Sydney) to be in office min. twice per week.
* Flexible time off policy, with an encouraged 20 days off per year.
* $2000 annual counseling benefit
* RRSP matching and RESP contribution
* Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years
The expected salary range* for this role is $79,600 to $93,600 to $107,600 CAD. There are a separate set of salary bands for other regions based on local currency.
* Our salary bands are designed to reflect the range of skills and experience needed for the position and to allow room for growth at Clio. For experienced individuals, we typically hire at or around the midpoint of the band. The top portion of the salary band is reserved for employees who demonstrate sustained high performance and impact at Clio. Those who are new to the role may join below the midpoint and develop their skills over time. The final offer amount for this role will be dependent on geographical region, applicable experience, and skillset of the candidate.
Diversity, Inclusion, Belonging and Equity (DIBE) & Accessibility
Our team shows up as their authentic selves, and are united by our mission. We are dedicated to diversity, equity and inclusion. We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from. We believe that different perspectives, skills, backgrounds, and experiences result in higher-performing teams and better innovation. We are committed to equal employment and we encourage candidates from all backgrounds to apply.
Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.
Learn more about our culture at clio.com/careers
We're a Human and High Performing AI company, meaning we use artificial intelligence to improve all of our operations. In recruitment, AI helps us streamline the process for greater efficiency. However, we've built our systems to ensure that a human always reviews AI-generated output, and we never make automated hiring decisions.
Disclaimer: We only communicate with candidates through ****************** email addresses.
$79.6k-93.6k yearly Auto-Apply 31d ago
Support Technician
The Rockridge Group 3.8
Spokane, WA jobs
Job Description_____________________________________________________________________________________ JOB TITLE: Engineering Support Technician DEPARTMENT: Engineering-Digital Division REPORTS TO: Director, Engineering FACILITY: Spokane, Washington _____________________________________________________________________________________JOB SUMMARY: This position is responsible for all aspects of support of the LED Digital Billboard Network. Primary task is to offer phone support for all technical issues related to the digital billboard network for operation groups across the country. May also require travel for installation of new Digital Billboards. Involved in producing product documentation and tracking failure reports. Production of system drawings and other technical documents as required. ESSENTIAL FUNCTIONS:
Provide support for incoming technical calls.
Troubleshooting failures over the phone with operations personnel.
Travel to various locations to assist in the installation of Digital Billboards.
Basic understanding of computer networking. Ability to perform network management tasks.
Excellent phone and interpersonal skills.
Ability to follow complex instructions through to completion, with minimal supervision.
Be able to assist in special projects assigned by management.
Ability to keep company information confidential.
Must work in a professional and efficient manner.
Must be able to climb and work at heights.
PHYSICAL/MENTAL DEMANDS, ENVIRONMENT: Sitting, walking, standing, kneeling, lifting, speaking, hearing, reading, carrying a minimum of 45 lbs., multiple concurrent tasks, frequent interruptions, verbal and written communication, detailed work and confidentiality. Perform duties in a timely manner while unsupervised. MINIMUM QUALIFICATIONS:
Computer skills required: MS Office Suite (Outlook, Word, Excel, Access), AutoCAD a plus.
Excellent phone skills.
Computer networking skills.
Very detail oriented.
Excellent verbal, written and interpersonal communication skills.
Analytical/problem solving skills.
Ability to prioritize/handle assignments and deadlines.
Ability to handle the tasks associated with a fast-paced environment.
Non-standard work hours.
Spanish as a second language helpful.
Must pass background check.
Must be able to be Climb Certified.
$33k-41k yearly est. 27d ago
Printer Tech Support - Team Lead - SMIT - onsite in Bremerton, WA
CDW 4.6
Washington jobs
At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It's why we're coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we're headed. We're proud to share our story and Make Amazing Happen at CDW.
Service Management, Integration, and Transport (SMIT) is one the largest IT services program for the Navy and U.S. Marine Corps (USMC), supporting approximately 400,000 seats around the world. Under SMIT, the SMIT contractor will provide enterprise services to the Marine Corps Enterprise Network (MCEN), Navy-Marine Corps Internet (NMCI), and OCONUS Navy Enterprise Network (ONE-Net) including transport, datacenter, network operations, service desk, cybersecurity, and managed services. CDW-G will be supporting the SMIT contractor in several of these service areas.
This role will support the SMIT Program under our subcontract with Leidos Corporation. The SMIT Program is a multi-year program expected to run at least September 2028. The Field System Administrator Team Lead (TL) provides support to the Program Team as well as fulfills the role of TL. The TL is accountable for establishing and maintaining team best practices while advocating successful process adoption throughout the organization under the overall guidance of the Regional Field Manager, Program Manager and Deputy Program Manager. The TL will be efficient in the day-to-day operations as well as mentor, train and support other team members of their team as required. They will be assigned an Area of Responsibility (AOR), with a primary Navy Facility designated by the Sr Field Manager and the Program Office. This facility will serve as their office where there are expected to report daily. This role does not have the ability to work remotely or work from home.
Key Areas of Responsibility
Evaluate technician's cases daily
Complete daily reports and schedules
Ensure Service Connect, Help Desk and Value Add Service SLA's and quality are being met
Return/Answer customer calls upon request during peak volume times
First point of escalation/contact for technicians to include technical training or procedural including editing contact information about tools and resources
Evaluate customer survey results with technicians, provide input to management
Provide general support activities for Print devices (primarily) and Video Teleconferencing (VTC) equipment in an enterprise environment, including:
Installation
Configuration
Testing
Troubleshooting (onsite and via phone)
Repair
Proactively manage Service Tickets and update service-related activities in a timely manner
Lead, implement, and troubleshoot complex and specialized Print and VTC projects consisting of one to potentially dozens of devices in one or multiple locations across the assigned Area of Responsibility (AOR)
Oversee the remote implementation and troubleshooting of complex and specialized Print and VTC projects consisting of one to potentially dozens of devices in one or multiple remote locations outside the AOR
Serve as company liaison with client and vendors (uniformed and civilian personnel) on administrative and technical matters
Interpret clients' needs and work toward resolution
Responsible for addressing escalated break/fix issues, establishing and maintaining communication with the customer, management, and other relevant third-parties, and updating Service Ticket status in a timely manner
Consult with leadership to identify inventory stocking levels and reorder points of the repair parts and spare device inventory
Advise customer of changes in hardware or software that is determined to be incompatible, unapproved, or non-standard.
Manage to metrics to ensure SLA compliance
Maintain customer relationships
Lead and facilitate the development of common practices
Other responsibilities required for the success of the program
This role may require travel 25% of the time outside the assigned AOR.
Required Qualifications
Active DOD Secret Clearance
Security+ Certification
High School Diploma or equivalent
5-10+ years of leadership and IT Technical experience
Intermediate understanding of the appropriate physical hardware
Ability to balance multiple priorities simultaneously and adapt to the changing needs of the business while meeting deadlines
Solid verbal and written communication skills with the ability to effectively communicate technical information to a non-technical audience
Ability to understand, remember, and communicate routine, factual information
Ability to compose materials such as detailed reports, work-related manuals
Preferred Qualifications
Bachelor's Degree in IT related field
5-10+ years of experience working with an OEM or Third-Party provider of printer repair services
Printer Certifications (HP, Xerox)
Comprehensive knowledge of print service offerings
A+ or Network+ certifications
Pay range: $34/hr - $41.20/hr depending on experience and skill set
This role includes an additional $4.93/hour Health and Welfare allowance
Benefits overview: *****************************
Salary ranges may be subject to geographic differentials
We make technology work so people can do great things.
CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive.
CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.
$34 hourly Auto-Apply 60d+ ago
IT System Administrator - Berlin
Acme Corporation 4.6
Washington jobs
The IT Administrator will be a part of the CYREN IT Team, providing user support, and assisting with installation and maintenance of the CYREN global IT Infrastructure
Responsibilities:
Administration and maintenance of a heterogeneous IT infrastructure, with Windows Clients, Linux Servers and Microsoft Infrastructure (AD, DNS, DHCP, Exchange, Lync)
Manage installation, configuration, setup, testing, troubleshooting, documentation, and decommissioning of servers and associated equipment and hardware (First & Second Level-Support to the user during their daily work)
Perform system backups and restoration of systems as required in accordance with the CYREN policies and procedures
Perform configuration management, testing and troubleshooting of all systems
Provide the necessary expertise to ensure all system nodes and supporting networks are maintained in an operational state
Recommend organization-wide standards and best practices including developing policies and procedures
Provide status updates and reports as needed
Rollout and maintain PCs/Notebooks/Servers
Requirements:
At least 7 years of experience with user support / system administration
Very good knowledge of Microsoft Windows Environments: Windows Clients, Office 2010/2013, Windows Server 2008/2012, Infrastructure Services (Active Directory, DNS, DHCP, WINS, GPO, Exchange, Lync, SharePoint)
Extensive knowledge of server, PC and associated equipment (printers, VOIP phone devices)
Experience with various software products (i.e., Symantec Backup Exec or NetBackup, McAfee)
Excellent interpersonal and verbal communication skills
Must be flexible and be a “team player”
Preferred experience, but not required:
Configure/integrate/maintain Linux systems in Microsoft environments
Configure/integrate/maintain network equipment (e.g. Cisco, Juniper, Lancom, Checkpoint) and Storage Area Network (SAN)/Network Area Storage (NAS)
Software packaging and automated rollout/OS Installation
Education:
Finished apprenticeship in the IT area
Other:
Fluent German and English -oral and written communication skills
Position Overview
The IT Administrator will be a part of the CYREN IT Team, providing user support, and assisting with installation and maintenance of the CYREN global IT Infrastructure
Responsibilities:
Administration and maintenance of a heterogeneous IT infrastructure, with Windows Clients, Linux Servers and Microsoft Infrastructure (AD, DNS, DHCP, Exchange, Lync)
Manage installation, configuration, setup, testing, troubleshooting, documentation, and decommissioning of servers and associated equipment and hardware (First & Second Level-Support to the user during their daily work)
Perform system backups and restoration of systems as required in accordance with the CYREN policies and procedures
Perform configuration management, testing and troubleshooting of all systems
Provide the necessary expertise to ensure all system nodes and supporting networks are maintained in an operational state
Recommend organization-wide standards and best practices including developing policies and procedures
Provide status updates and reports as needed
Rollout and maintain PCs/Notebooks/Servers
Requirements:
At least 7 years of experience with user support / system administration
Very good knowledge of Microsoft Windows Environments: Windows Clients, Office 2010/2013, Windows Server 2008/2012, Infrastructure Services (Active Directory, DNS, DHCP, WINS, GPO, Exchange, Lync, SharePoint)
Extensive knowledge of server, PC and associated equipment (printers, VOIP phone devices)
Experience with various software products (i.e., Symantec Backup Exec or NetBackup, McAfee)
Excellent interpersonal and verbal communication skills
Must be flexible and be a “team player”
Preferred experience, but not required:
Configure/integrate/maintain Linux systems in Microsoft environments
Configure/integrate/maintain network equipment (e.g. Cisco, Juniper, Lancom, Checkpoint) and Storage Area Network (SAN)/Network Area Storage (NAS)
Software packaging and automated rollout/OS Installation
Education:
Finished apprenticeship in the IT area
Other:
Fluent German and English -oral and written communication skills
$72k-96k yearly est. 60d+ ago
Technical Specialist - VRF/DLS
Ferguson Enterprises 4.1
Fife, WA jobs
Job Posting:
Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers' complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in.
Ferguson is currently seeking the right individual to fill an immediate need for a HVAC Category Sales Specialist.
This position will be based at a location within (city, state / territory). Travel within the territory will be required, as needed, based on project and training demands.
Responsibilities
Brand Champion- Knowledgeable and eager to serve
Knowledgeable in Ductless, VRF and Unitary Products a plus
Assist sales team in conducting sales calls and customer visits and serve as the product subject matter authority. This includes being the lead authority to educate fellow associates with commercial knowledge and application. Expectation is to spend 65%+ out in the field developing and progressing the commercial and residential initiative. Rule of thumb for time allocation: 1/3 with customers, 1/3 developing associates and 1/3 with vendor and strategy related tasks.
Responsible for technical training, content creation, application, layout, and design assistance related to residential and commercial systems (multiple types)
Act as the subject matter authority on multi-family ductless and VRF systems
Collaborate with Team on sales opportunities within the Design/Build Market, such as replacement of unitary and package equipment, “Value Engineering” projects, or projects that completely bypass the Plan and Spec channel.
Complete site visits and project follow up during construction and start-up.
Responsible for technical install and service training- VRF, Ductless, Crossover, application training- VRF, Ductless
Assist Ductless/VRF Ferguson Team, Territory Managers, Area Sales Managers and assist with pre and post job walks, design review, training, and startups when necessary for contractor projects
Works well independently- A self-starter that is confident without direction
TEAM Player- Committed to team play, collaboration, content creation
Liaison between our commercial quotation center and manager input, feedback and follow-up
Qualifications
5 years technical experience with ductless and VRF and VRF start up experience
Experience working directly with contractors, developers, or building owners.
Excellent business leadership skills, ambitious self-initiative, ability to multi-task
Organizational skills and the ability to work with fellow associates
Computer savvy and ability to navigate common software (e.g. Word, Excel, PowerPoint, PowerBI; etc.) and be proficient at using Web based applications
Installation management, service team management, consultive sales a plus
Must have technical installation and technician background and experience
Comfortable using factory design technology and systems
Works well individually or in collaborative team environment
At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more!
-
Pay Range:
-
$9,366.67 - $15,733.34
-
Estimated Ranges displayed are Monthly for Salaried roles
OR
Hourly for all other roles.
-
This role is Bonus or Incentive Plan eligible.
-
Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements.
-
The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.
Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity.
Equal Employment Opportunity and Reasonable Accommodation Information
$51k-69k yearly est. Auto-Apply 7d ago
Technical Specialist - VRF/DLS
Ferguson Enterprises 4.1
Kirkland, WA jobs
Job Posting:
Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers' complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in.
Ferguson is currently seeking the right individual to fill an immediate need for a HVAC Category Sales Specialist.
This position will be based at a location within (city, state / territory). Travel within the territory will be required, as needed, based on project and training demands.
Responsibilities
Brand Champion- Knowledgeable and eager to serve
Knowledgeable in Ductless, VRF and Unitary Products a plus
Assist sales team in conducting sales calls and customer visits and serve as the product subject matter authority. This includes being the lead authority to educate fellow associates with commercial knowledge and application. Expectation is to spend 65%+ out in the field developing and progressing the commercial and residential initiative. Rule of thumb for time allocation: 1/3 with customers, 1/3 developing associates and 1/3 with vendor and strategy related tasks.
Responsible for technical training, content creation, application, layout, and design assistance related to residential and commercial systems (multiple types)
Act as the subject matter authority on multi-family ductless and VRF systems
Collaborate with Team on sales opportunities within the Design/Build Market, such as replacement of unitary and package equipment, “Value Engineering” projects, or projects that completely bypass the Plan and Spec channel.
Complete site visits and project follow up during construction and start-up.
Responsible for technical install and service training- VRF, Ductless, Crossover, application training- VRF, Ductless
Assist Ductless/VRF Ferguson Team, Territory Managers, Area Sales Managers and assist with pre and post job walks, design review, training, and startups when necessary for contractor projects
Works well independently- A self-starter that is confident without direction
TEAM Player- Committed to team play, collaboration, content creation
Liaison between our commercial quotation center and manager input, feedback and follow-up
Qualifications
5 years technical experience with ductless and VRF and VRF start up experience
Experience working directly with contractors, developers, or building owners.
Excellent business leadership skills, ambitious self-initiative, ability to multi-task
Organizational skills and the ability to work with fellow associates
Computer savvy and ability to navigate common software (e.g. Word, Excel, PowerPoint, PowerBI; etc.) and be proficient at using Web based applications
Installation management, service team management, consultive sales a plus
Must have technical installation and technician background and experience
Comfortable using factory design technology and systems
Works well individually or in collaborative team environment
At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more!
-
Pay Range:
-
$9,366.67 - $15,733.34
-
Estimated Ranges displayed are Monthly for Salaried roles
OR
Hourly for all other roles.
-
This role is Bonus or Incentive Plan eligible.
-
Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements.
-
The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.
Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity.
Equal Employment Opportunity and Reasonable Accommodation Information
$51k-69k yearly est. Auto-Apply 5d ago
PC Tech - Training
OPC Pest Service 4.1
Covington, WA jobs
Want to Join the Best in Pest? Go Pro with Orkin. As an Orkin Pro, you'll be the professional delivering on the promise of a safe place to live, work, and play behind pest control's best-known brand. Be part of a purpose-driven team with a reputation built on almost 125 years of a service-minded approach to providing peace of mind where people value it most: their home.
It's more than a job-it's a career with growth potential and benefits that go beyond the basics. And with Orkin's award-winning training program, we'll give you all the tools and technology you need to succeed. That means no industry experience required to start and build a career as an Orkin expert.
Plus, if there's one thing we know at Orkin, it's that pests keep coming back, and that makes our industry recession-resistant.
You can count on a career with the Best in Pests where you'll work alongside a team that values safety, professionalism, empathy, integrity and innovation in pursuit of our mission to deliver the peace of mind only an Orkin Pro can provide.
Responsibilities
The Orkin Pro commits to safely and professionally providing the highest level of protection and service to their customers on a designated service route. Their career starts with in-depth, award-winning training that prepares them with the skills needed to succeed in the responsibility of daily route operations, scheduling, issue diagnosis and treatment planning. With each customer, Orkin Pros work to understand problems and do the right thing to resolve them.
You will...
* Complete our award-winning training to learn the skills and knowledge required to serve our customers
* Prioritize safety in all responsibilities
* Follow a route schedule and daily operation schedule within an assigned territory and ensure timely and safe arrival at each customer's location
* Operate a company vehicle safely and ensure cleanliness of the vehicle and equipment
* Conduct yourself with the utmost professionalism and integrity with customers and coworkers
* Serve as a problem solver for each customer with empathy by listening to and understanding their needs and utilizing Orkin Pro expertise to recommend the most efficient and innovative solution
* Meet with customers in their businesses or homes to explain actions taken, ensure satisfaction, and discuss additional services that would give them peace of mind about their pest management
* Inspect the interior and exterior of the customer's property-don't worry, we teach you how!
* Communicate with customers to explain actions taken, ensure satisfaction, and discuss additional services that would give them peace of mind about their pest management program
* Complete all required service-related documentation in a handheld device provided for speed and accuracy
We Offer...
* Competitive earnings starting at $19 to $23 per hour, including a company vehicle with gas card upon route assignment
* Extensive paid training up front and on an ongoing basis to support continuous improvement; no prior pest control experience is required
* Career opportunities to grow and advance in the company and improve compensation
* Competitive pay with commission opportunity
* Company vehicle and gas card
* Comprehensive benefits package including medical, dental, vision & life insurance
* 401(k) plan with company match, employee stock purchase program
* Paid time off
* Employee discounts, tuition reimbursement and dependent scholarship awards
Why Orkin?
* You are interested in an opportunity with career potential in a reliable, recession-resistant industry
* You have a service-oriented mindset that leads you to build loyalty and trust with customers
* You hold yourself responsible to commitments
* You value being part of a team
* You want to keep learning, improving and developing as a leader
* You want to join a company that supports the community
* You want a career with a purpose at a mission-driven company that values
* Safety
* Professionalism
* Empathy
* Integrity
* Innovation
Qualifications
Minimum Requirements:
* No Experience Required - we'll train you to be a Pro!
* High School Diploma or equivalent required
* Valid driver's license required
* Ability to obtain the appropriate pesticide license within the first 90 days of employment (company paid)
* Ability to work in the field independently, manage route-based assignments and interact with our great customers inside their businesses and/or homes
What will my work environment be like?
Candidates must meet physical job requirements and safely perform the job duties with or without accommodations:
* Safely use a ladder within the manufacturer's weight capacity
* Occasionally lift and carry up to 50 lbs.
* Safely access crawl spaces, attics, confined spaces, roof tops, etc. including the ability to climb or balance and stoop, kneel, crouch, or crawl.
* Wear personal protective equipment (PPE) which sometimes requires an OSHA-compliant respirator
* Willing to work in different types of weather conditions
Orkin is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer
Minimum Requirements:
* No Experience Required - we'll train you to be a Pro!
* High School Diploma or equivalent required
* Valid driver's license required
* Ability to obtain the appropriate pesticide license within the first 90 days of employment (company paid)
* Ability to work in the field independently, manage route-based assignments and interact with our great customers inside their businesses and/or homes
What will my work environment be like?
Candidates must meet physical job requirements and safely perform the job duties with or without accommodations:
* Safely use a ladder within the manufacturer's weight capacity
* Occasionally lift and carry up to 50 lbs.
* Safely access crawl spaces, attics, confined spaces, roof tops, etc. including the ability to climb or balance and stoop, kneel, crouch, or crawl.
* Wear personal protective equipment (PPE) which sometimes requires an OSHA-compliant respirator
* Willing to work in different types of weather conditions
Orkin is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer
The Orkin Pro commits to safely and professionally providing the highest level of protection and service to their customers on a designated service route. Their career starts with in-depth, award-winning training that prepares them with the skills needed to succeed in the responsibility of daily route operations, scheduling, issue diagnosis and treatment planning. With each customer, Orkin Pros work to understand problems and do the right thing to resolve them.
You will...
* Complete our award-winning training to learn the skills and knowledge required to serve our customers
* Prioritize safety in all responsibilities
* Follow a route schedule and daily operation schedule within an assigned territory and ensure timely and safe arrival at each customer's location
* Operate a company vehicle safely and ensure cleanliness of the vehicle and equipment
* Conduct yourself with the utmost professionalism and integrity with customers and coworkers
* Serve as a problem solver for each customer with empathy by listening to and understanding their needs and utilizing Orkin Pro expertise to recommend the most efficient and innovative solution
* Meet with customers in their businesses or homes to explain actions taken, ensure satisfaction, and discuss additional services that would give them peace of mind about their pest management
* Inspect the interior and exterior of the customer's property-don't worry, we teach you how!
* Communicate with customers to explain actions taken, ensure satisfaction, and discuss additional services that would give them peace of mind about their pest management program
* Complete all required service-related documentation in a handheld device provided for speed and accuracy
We Offer...
* Competitive earnings starting at $19 to $23 per hour, including a company vehicle with gas card upon route assignment
* Extensive paid training up front and on an ongoing basis to support continuous improvement; no prior pest control experience is required
* Career opportunities to grow and advance in the company and improve compensation
* Competitive pay with commission opportunity
* Company vehicle and gas card
* Comprehensive benefits package including medical, dental, vision & life insurance
* 401(k) plan with company match, employee stock purchase program
* Paid time off
* Employee discounts, tuition reimbursement and dependent scholarship awards
Why Orkin?
* You are interested in an opportunity with career potential in a reliable, recession-resistant industry
* You have a service-oriented mindset that leads you to build loyalty and trust with customers
* You hold yourself responsible to commitments
* You value being part of a team
* You want to keep learning, improving and developing as a leader
* You want to join a company that supports the community
* You want a career with a purpose at a mission-driven company that values
* Safety
* Professionalism
* Empathy
* Integrity
* Innovation
$19-23 hourly 2d ago
IT/OT Superintendent
Kinross Gold 4.6
Republic, WA jobs
Discover a rewarding career opportunity at Kinross in the stunning rural landscapes of Washington State. Recognized for our leadership in low-impact mine development and nationally acclaimed for our reclamation and closure practices, our team has produced gold from six different deposits in the region since 1990. Currently the operation is managing an exciting multi-year pipeline of projects and is looking to build our team to effectively deliver results.
Job Summary
Under the direction of the General Manager, the incumbent will be responsible for overseeing the planning, implementation, and maintenance of all information and operational technology systems across Kettle River Operations. (KRO) This role ensures the secure, reliable, and efficient operation of networked systems. The superintendent leads a team of IT and OT professionals and plays a key role in technology strategy, cybersecurity, and compliance.
Essential Functions
* Oversee IT/OT infrastructure including PLCs, SCADA systems, DCS, HMI, and industrial networks (Ethernet/IP, Modbus, Profibus) (servers, workstations, networking, cloud services).
* Ensure OT systems are integrated with minimal disruption to operations and safety-critical systems.
* Maintain high availability and reliability of control systems supporting mine haulage, processing plants, and utilities.
* Manage site-wide communication systems, including VoIP, radio, Wi-Fi, and fiber networks.
* Ensure data integrity, system backups, disaster recovery planning, and business continuity.
* Implement cybersecurity controls to protect both IT and OT assets from cyber threats (NIST, ISO 27001, etc.).
* Work closely with corporate cybersecurity teams to monitor threats and conduct vulnerability assessments.
* Ensure compliance with industry regulations (e.g., MSHA, ISO, IEC) and corporate standards.
* Manage and prioritize IT/OT capital and operational projects, including network upgrades, system migrations, and automation enhancements.
* Create and manage budgets, procurement plans, and vendor contracts.
* Evaluate emerging technologies for continuous improvement and digital transformation opportunities.
* Oversee the IT/OT team, including system administrators, network engineers, and automation specialists.
* Develop and maintain site-specific IT/OT strategies aligned with corporate goals and regulatory requirements.
* Coordinate with all heads of department to align technology initiatives with production needs.
* Punctuality and regular attendance are required.
* Perform other duties as assigned.
Qualifications and Skills
* A bachelor's degree in Information Technology, or a related field is preferred
* PMP, CISSP, or similar certifications are an asset.
* 10 years of experience in IT/OT roles with at least 3 years of leadership capacity.
* Experience in mining, industrial, or construction environments.
* Strong understanding of industrial control systems (ICS), industrial networking, and system integration.
* Proven ability to lead cross-functional teams in a high-pressure industrial environment.
* Strong analytical, problem-solving, and decision-making skills.
* Excellent communication skills with the ability to convey complex technical concepts to non-technical stakeholders.
* Capability to work in both office and field environments.
* Valid driver's license and authorized to work in the US.
Health, Safety, and Environmental Requirements
* Adheres to all safety and environmental considerations.
* Has a strong commitment to safe working practices.
* Wears Personal Protective Equipment at all times while in the production environment.
* Is alert and observes, corrects, and reports unsafe conditions.
* Follows operating procedures and complies with all regulatory requirements.
Kinross Leadership Practices
* Creates an environment where nothing is more important than every employee returning home safe and healthy every day.
* Creates an environment in which people are unfailingly treated with respect
* Fosters the talent and potential of all employees by enabling them to grow, develop, and make a difference in the organization.
* Demonstrates that leadership in the areas of environmental performance and community and stakeholder relations is fundamental to the way we plan and manage our business.
* Holds self and others accountable for the decisions, commitments, and behaviors required to deliver outstanding results.
* Uses judgment to manage business complexities, prioritize and balance conflicting demands to make timely decisions that best advance Kinross strategy.
* Builds and brings teams and people together to achieve organizational goals. Models' humility by going beyond self-interest for the good of the group.
* Understands the economic implications of decisions and consistently uses all resources effectively and efficiently to maximize shareholder value.
* Relentlessly champions, develops and embeds best practices.
Kinross Competencies
* Strategic Effectiveness
Developing and communicating rigorous and creative business strategies that drive sustainable value.
* External Engagement
Understanding and building relationships with external parties that strengthen and sustain competitive advantage.
* Business Focus
Applying commercial rigor and discipline to all business decisions and customer relationships.
* Living the Kinross Values
Aligning behavior, decisions, and actions with Kinross values and principles.
This description is a general statement of required major duties and responsibilities performed on a regular and continuous basis. It does not exclude other duties as assigned.
Reporting Relationships
Currently reporting to General Manager, and will report to Business Support Manager.
Language Requirements
English
Compensation Data
Salary Range: $120,000 - $130,000
* Medical, dental, and vision insurance
* 401k with match
* Paid time off
* Stock purchase option
* Basic life insurance
* Short Term Incentive
Kinross is a Canadian-based global senior gold mining company with operations and projects in the United States, Brazil, Mauritania, Chile, and Canada. Our focus on delivering value is based on our core principles of responsible mining, operational excellence, disciplined growth and balance sheet strength. Kinross maintains listings on the Toronto Stock Exchange (symbol:K) and the New York Stock Exchange (symbol:KGC).
$120k-130k yearly 48d ago
Applicator Tech
Lamb Weston 4.4
Washington jobs
Title: Applicator TechLocation: Paterson, WAJob Requisition ID: Req-259713Time Type: Full time
You've probably enjoyed our fries without even knowing it! As a leading manufacturer in our industry, and public Fortune 500 company, we inspire and bring people together with foods they love and trust. Our customer base includes international food service providers, restaurants, and households in over 100 countries around the world.
A highly innovative global corporation with a start-up mindset, we empower every individual to make a genuine difference. You'll gain access to hands-on training to fuel your growth and success, explore opportunities for new solutions, and you'll join a winning team of 10,000+ people all dedicated to raising the bar - together.
If you have a strong drive for results, a desire to help us bring the world together through our fries, and are ready for a fresh challenge, we want to hear from you.
Summary
The Applicator's responsibilities include but are not limited to delivery of fertilizer to fields, water run fertilizer applications, overseeing all Fertigation activities and maintenance of all Fertilizer equipment.
Job Description
Job Responsibilities:
Actively participate in Company Safety and Good Manufacturing Practice Programs.
Fertigation: Applies water run liquid fertilizer
In-Furrow: Mixes and applies fertilizer and/or pesticides at planting or cultivation that is applied directly to the furrow
Spraying: Mixes and applies a fertilizer and/or pesticide to roadsides, around buildings, or other areas, which includes backpack sprayers, road sprayers, etc.
Calibration: Calibrates fertilizer and/or pesticide delivery systems, such as fertilizer delivery systems on planters, seed treatment applications, or in-furrow pesticide applications
Equipment Maintenance: Repairs and maintains all fertigation equipment, including any fabrication or installation of new equipment
Housekeeping: Cleaning and maintaining vehicles and areas such as shop area, chemical storage areas, containment areas and airstrips.
Pesticide Delivery: Delivers pesticides to airstrip, ground rigs, costumers, circles, etc.
Cross Training: Cross-trained on the following positions - Operator, Truck Driver, Soil Sampler, and Mix Man
Basic & Preferred Qualifications
(Minimum qualifications required to successfully perform the job or be considered)
Education/ Certifications: (Required & Preferred)
High School Diploma or Equivalent or 3 years related experience and/or training; or equivalent combination of education and experience.
Skills and Experience:
A Washington State Commercial Pesticide License, with all categories pertaining to the agricultural business preferred or private applicator license.
Clean MVR (Motor Vehicle Record)
Physical Environment/Demands:
Ability to lift up to 50 pounds and to stand, walk, bend, stoop, twist and turn frequently.
Exposed to an outdoor environment that varies from hot too cold in temperature and all weather elements.
Regular exposure to outdoor farming environments during the workday, including loud noise, excessive heat, cold, wet, slippery conditions, dirt, fumes, smoke, odors, and allergens.
Ability to do repetitious arm, wrist and hand movements required for job actions and procedures.
Must be able to work with hands and arms overhead, and to work in or under the equipment.
Requires manual dexterity, overall coordination and good balance to work both at ground level and in high places to perform job duties. Ability to operate work related equipment
Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
Climbing to various heights via stairs or ladders to access equipment.
Employees must be able to perform the essential functions of the position satisfactorily. If requested, reasonable accommodation will be made to enable employees with disabilities to perform the essential functions of the job, absent undue hardship.
Valid Driver's License and driving record that meets Lamb Weston Driving Standards
Industry-Competitive Benefits
Coupled with our compensation and bonus incentive programs, our benefits deliver rewards that are market competitive. Some of the most attractive elements of our benefit programs include:
Health Insurance Benefits - Medical, Dental, Vision
Flexible Spending Accounts for Health and Dependent Care, and Health Reimbursement Accounts
Well-being programs including companywide events and a wellness incentive program
Paid Time Off
Financial Wellness - Industry leading 401(k) plan with generous company contributions, Financial Planning Services, Employee Stock purchase program, and Health Savings Accounts, Life and Accident insurance
Family-Friendly Employee events
Employee Assistance Program services - mental health and other concierge type services
Benefits may vary based on location, job role/level, job status, and/or the terms of any applicable collective bargaining agreements.
Anticipated Close Date
The anticipated close date is a good faith estimate for when this job will be closed. Some jobs may be unposted or filled earlier or later than the Anticipated Close Date depending on interview processes and business needs.Anticipated Close Date: 02/12/2026
Pay Transparency
In compliance with applicable state and local laws, Lamb Weston has opted to include a reasonable estimate of the compensation for this role. This compensation is specific to this position and takes into account a number of variables. Actual compensation may be higher or lower in the range based on various factors, including, but not limited to a candidate's work location, job duties, experience and expertise. A reasonable hourly estimate for this role is listed below.Pay Rate or Range: $21.25
Equal Opportunity Employer
Lamb Weston is an Equal Opportunity Employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status or any other protected factor under federal, state or local law
$21.3 hourly Auto-Apply 8d ago
Azure Infrastructure & Network Specialist
Astreya 4.3
Seattle, WA jobs
Subject Matter Expert in Commercial & Industrial IoT Systems
System Health & Operational Oversight
Serve as the primary technical authority ensuring all IoT systems remain healthy, secure, and fully operational.
Validate the functionality and performance of third-party systems and dashboards without directly monitoring them.
Coordinate resolution efforts with internal teams and external vendors when issues are identified.
Maintain visibility into system status and ensure alignment with service level agreements (SLAs).
Azure Enterprise Applications & SSO Optimization
Manage and optimize enterprise applications hosted on Microsoft Azure.
Enhance application performance, security, and integration across platforms.
Implement and refine Single Sign-On (SSO) solutions to streamline user access and improve security posture.
Automation & Operational Efficiency
Design and deploy automation strategies to reduce manual tasks and improve system reliability.
Automate workflows for system health monitoring, lifecycle upgrades, and program management.
Improve resource utilization and minimize human error through intelligent automation.
Smart Building Systems Management (Commercial & Industrial)
Oversee a wide range of smart building technologies and IoT-enabled systems used in commercial and industrial environments.
Ensure systems are optimized for performance, energy efficiency, and user experience.
Monitor occupancy, environmental conditions, and system usage through data validation and partner collaboration.
Collaborate with partners and vendors to implement and maintain integrated building solutions that align with operational goals.
Technical Support & Issue Resolution
Provide Tier-level technical support in both pre- and post-implementation environments.
Troubleshoot and resolve system/device issues across global deployments.
Develop and maintain Knowledge Base Articles (KBAs), RACI charts, and workflow documentation.
Lifecycle & Preventative Maintenance Coordination
Conduct technical assessments to evaluate system performance and compliance.
Recommend system improvements to enhance scalability and efficiency.
Coordinate with vendors and field teams to execute preventative maintenance and minimize downtime.
Standards, Training & Documentation
Deliver technical presentations and training sessions to internal teams and stakeholders.
Create and maintain comprehensive documentation, including user guides and troubleshooting manuals.
Serve as the final approver for global knowledge base content, ensuring accuracy and consistency.
Global Project Management
Lead global IoT projects from planning through execution, ensuring alignment with business objectives.
Coordinate cross-functional teams, manage budgets, and communicate with stakeholders.
Identify risks, implement mitigation strategies, and track performance metrics to ensure project success.
Clearly describe and create the project scope, including deliverables, boundaries, constraints, and assumption.
Develop, manage, and monitor project schedules to ensure tasks and milestones are completed on time.
Required Qualifications:
Proven experience with Microsoft Azure and enterprise application management.
Strong understanding of SSO technologies and identity management.
In-depth knowledge of Azure DevOps for managing code repositories, pipelines, and deployment workflows.
Proficiency in Microsoft Power BI for data visualization, reporting, and operational insights.
Demonstrated success in implementing automation tools and strategies.
Hands-on experience with commercial and industrial smart building systems and IoT technologies.
Excellent troubleshooting skills and experience supporting global systems.
Strong communication and presentation skills, with the ability to train and mentor others.
Experience managing global projects, including budgeting, stakeholder engagement, and risk management.
Salary Range
$108,360.00 - $135,450.00 USD (Salary)
Please note that the salary information provided herein is base pay only (gross); it does not include other forms of compensation which may or may not apply to this specific position, namely, performance-based bonuses, benefits-related payments, or other general incentives - none of which are guaranteed, may be subject to specific eligibility requirements, and are wholly within the discretion of Astreya to remit.
Further, the salary information noted above is a range that consists of a minimum and maximum rate of pay for this specific position. Where an applicant or employee is placed on this range will depend and be contingent on objective, documented work-related considerations like education, experience, certifications, licenses, preferred qualifications, among other factors.
Astreya offers comprehensive benefits to all Regular, Full-Time Employees, including:
Medical provided through Cigna (PPO, HSA, EPO options) / Medical provided through Kaiser (HMO option only) for California employees only
Dental provided through Cigna (DPPO & DHMO options)
Nationwide Vision provided through VSP
Flexible Spending Account for Health & Dependent Care
Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific)
Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera
Corporate Wellness Program
Employee Assistance Program
Wellness Days
401k Plan
Basic Life, Accidental Life, Supplemental Life Insurance
Short Term & Long Term Disability
Critical Illness, Critical Hospital, and Voluntary Accident Insurance
Tuition Reimbursement (available 6 months after start date, capped)
Paid Time Off (accrued and prorated, maximum of 120 hours annually)
Paid Holidays
Any other statutory leaves, paid time, or other fringe benefits required under state and federal law
$108.4k-135.5k yearly Auto-Apply 60d+ ago
Azure Infrastructure & Network Specialist
Astreya 4.3
Seattle, WA jobs
Serve as a technical advisor and subject matter expert for global smart‑building portfolio, with a focus on secure IoT/OT networking, Azure integration, identity/SSO, and operational resilience. You will not implement changes directly; instead, you will triage issues, guide
architecture and security decisions, lead risk‑mitigation strategies, and
equip internal teams and partners through documentation, training, and
governance.
Key Responsibilities
IoT/OT Network & Security Advisory
- Technical triage: Rapidly assess questions or incidents to distinguish
network vs. device vs. cloud causes; recommend next steps and owners.
- Advise on segmentation, encryption, and firewall policies for IoT/OT
environments; define guardrails that balance safety, availability, and
security.
- Design secure dataflow patterns (edge → gateways → cloud) and
certificate/credential handling approaches appropriate for constrained OT
devices.
- Produce risk assessments and mitigation plans for new integrations,
vendor connections, and inter‑site traffic; track risks to closure.
Azure Platform & Enterprise Integration (Advisory)
- Guide solution patterns across Azure IoT Hub, Device Provisioning
Service (DPS), IoT Edge, Azure Digital Twins, and related
telemetry/analytics services.
- Advise on identity and SSO using Microsoft Entra ID (Azure AD) and
modern auth flows; define least‑privilege controls and conditional access
guardrails.
- Define secure onboarding and offboarding patterns for devices and
applications; recommend resilience/failover and rollback strategies.
Smart Building Systems Oversight
- Provide technical insight into BAS/BMS, Environmental, People Density,
occupancy, parking, digital signage and other Commercial & Industrial IoT
systems and their integration with Azure IoT platforms.
- Validate data integrity and performance through telemetry reviews,
dashboards, and controlled tests; recommend tuning, buffering, and retry
patterns.
- Deliver stakeholder presentations that explain how building systems
map to network and cloud architectures, highlighting operational and
security implications.
Troubleshooting, Triage & Escalation
- Act as a Tier‑3 escalation point for complex IoT/OT connectivity and
platform issues; perform deep diagnostics (logs, packet captures,
edge/cloud traces).
- Lead root cause analysis (RCA) and write clear post‑incident reports
with preventive actions, ownership, and timelines.
- Run knowledge‑transfer sessions and post‑incident reviews to build
field/vendor capabilities and reduce repeat occurrences.
Lifecycle & Preventative Maintenance
- Support lifecycle planning for firmware, certificates/keys, controller
upgrades, and network segmentation milestones.
- Partner with field teams and vendors to align preventative maintenance
with uptime/SLA and security objectives; recommend proactive risk‑reduction
actions.
Standards, Training & Documentation
- Define onboarding requirements for IoT/OT solutions (compliance
checks, service mapping, ops readiness).
- Own and maintain KBAs, runbooks, RACIs, workflows, and architecture
patterns; ensure global applicability and version control.
- Create and deliver training modules and technical presentations for
networking, operations, and app teams, measure adoption.
Global Project Support & Governance
- Contribute to project scope, risk identification, acceptance criteria,
and Key Performance Indicator (KPI) Objective and Key Results (OKR)
definitions for global rollouts.
- Facilitate risk workshops and status readouts; provide executive‑level
presentations on readiness, risk posture, and remediation progress.
- Coordinate across security, networking, facilities, and vendor teams
to maintain alignment and accountability.
Onsite Technical Liaison (Hybrid)
- Attend onsite tests, commissioning events, device reviews, and vendor
alignment meetings; provide real‑time triage and decision support.
- Capture onsite findings and convert them into updated standards,
patterns, and training content.
Qualifications
- IoT/OT networking, firewalls, and encryption: Strong grasp of routing,
segmentation, VPNs/proxies, TLS/PKI, and secure edge‑to‑cloud patterns.
- Azure IoT expertise: Practical advisory experience across IoT Hub,
DPS, IoT Edge, Azure Digital Twins, and telemetry/analytics pipelines.
- Identity & SSO: Hands‑on advisory experience with Microsoft Entra ID
(Azure AD), modern auth (OIDC/SAML/OAuth2), and least‑privilege access
patterns.
- Troubleshooting & RCA: Demonstrated ability to lead deep diagnostics
and produce clear, actionable RCAs with preventive controls.
- Smart building Information Gathering systems: Working knowledge
Environmental, People Density, Parking and other various experiences.
- Risk mitigation & governance: Ability to produce risk registers,
mitigation plans, acceptance criteria, and track to closure.
- Enablement skills: Excellent documentation, training, and presentation
skills; ability to influence global stakeholders in a hybrid environment.
Salary Range
$108,360.00 - $135,450.00 USD (Salary)
Please note that the salary information provided herein is base pay only (gross); it does not include other forms of compensation which may or may not apply to this specific position, namely, performance-based bonuses, benefits-related payments, or other general incentives - none of which are guaranteed, may be subject to specific eligibility requirements, and are wholly within the discretion of Astreya to remit.
Further, the salary information noted above is a range that consists of a minimum and maximum rate of pay for this specific position. Where an applicant or employee is placed on this range will depend and be contingent on objective, documented work-related considerations like education, experience, certifications, licenses, preferred qualifications, among other factors.
Astreya offers comprehensive benefits to all Regular, Full-Time Employees, including:
Medical provided through Cigna (PPO, HSA, EPO options) / Medical provided through Kaiser (HMO option only) for California employees only
Dental provided through Cigna (DPPO & DHMO options)
Nationwide Vision provided through VSP
Flexible Spending Account for Health & Dependent Care
Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific)
Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera
Corporate Wellness Program
Employee Assistance Program
Wellness Days
401k Plan
Basic Life, Accidental Life, Supplemental Life Insurance
Short Term & Long Term Disability
Critical Illness, Critical Hospital, and Voluntary Accident Insurance
Tuition Reimbursement (available 6 months after start date, capped)
Paid Time Off (accrued and prorated, maximum of 120 hours annually)
Paid Holidays
Any other statutory leaves, paid time, or other fringe benefits required under state and federal law