Dispatcher jobs at Sunrun - 36 jobs

Prevailing Wage Coordinator & Dispatcher
SMA America 4.9
Remote
Why Work at SMA America At SMA America, we believe in Energy that Changes . Since 1981, we've been developing innovative solar technology that simplifies, secures, and enhances the performance of photovoltaic systems - all while pushing the boundaries of what's possible in clean energy. But we're not just transforming power - we're empowering people. We've built a culture where bold ideas are welcomed, collaboration is second nature, and your career growth truly matters. With our Rocklin, CA headquarters as the hub, we offer a hybrid work model, competitive benefits, and a team-driven environment where your impact is seen and felt. Whether you're a sales expert, service pro, or engineering innovator, if you're ready to join a purpose-driven team committed to shaping the future of energy - we'd love to meet you. POSTITION OVERVIEW The Prevailing Wage Coordinator & Dispatcher provides dispatching support and maintains compliance with prevailing wage projects. This position includes scheduling Field Service Labor for both internal Field Service Engineers and external Service Providers to support SMA Americas Warranty and Non-Warranty service requirements. PRIMARY DUTIES / RESPONSIBILITIES Provides accurate Prevailing Wage determination, checks warranty dates, views prior Field Service Headcount before dispatching service cases, and requests an Apprentice when required. Assigns Prevailing Wage service repair activities to SMA Field Service Engineers and Service Providers via Salesforce Planning Board. Monitors daily service activities for new cases, aligns both parts and field resources to meet customer service repair activities. Create reports in Salesforce and Monday.com databases to coordinate dispatch records for all Service Prevailing Wage Projects to ensure compliance. Coordinates with Prevailing Wage Program Manager to provide monthly records of all Warranty Service, Blue Note, and Commissioning cases. Works directly with the Regional Competency Center Technical team to ensure customer needs are met, Field Service Resources are prepared for service assignments and manufacturers have been notified of the failure. Responsible for communication and alignment of customer's availability while scheduling SMA service calls. Participate in Prevailing Wage audits. Verifies service repair activities in the external queue to ensure service providers (contractors) submit all required documentation, including completed service reports per SMA and supplier's requirements, and the scheduling of used part pickups. Monitors part order transfers from Salesforce to SAP and debug system errors and/or report system errors to developer. Ensures warranty claims and escalations are completed with SMA's suppliers. Work closely with the Prevailing Wage Program Manager, Prevailing Wage Payroll, Medium Voltage Dispatch, Blue Notes, Commissioning, and other internal teams. Other duties as may be required or assigned. REQUIRED QUALIFICATIONS Associate's degree in business, logistics, technical field or equivalent combination of education and experience. Experience working with Field Service teams is preferred. Experience in Renewable Energy, Medium Voltage and/or Energy Distribution Industries is desired. Prevailing Wage knowledge or certification is preferred. SAP System and Salesforce Ticketing System training. Basic office skills and associated software including Microsoft Office Suite and other basic office software. PREFERRED QUALIFICATIONS Ability to manage and prioritize multiple program requirements. Experience with Customer Service Ticketing systems. Excellent customer service skills. Proficiency in the English language, both written and verbal, is required. Ability to resolve operational complications and an attitude of thinking outside of the box is required. Knowledge of SMA's product line is strongly preferred. Proficiency with Microsoft Office Suite (Word, PowerPoint, and Excel) is required. Attention to detail and a high level of accuracy are required. Experience working in SAP, Salesforce and Monday.com preferred. Strong verbal and written communication skills are required. WE OFFER Salary Range: $30.00 - $34.75 per hour, depending on experience and qualifications Comprehensive benefits including health, dental and vision coverage (including $0 premium options) 401(k) plan with company match Opportunities for professional development and training Inclusive, collaborative, and innovative work environment Our EEO Policy We are an equal opportunity employer and we make our employment decisions on the basis of merit and without regard to one's race, color, creed, sex (includes gender, pregnancy, childbirth and related medical conditions), gender identity, religion, marital status, age (over 40), national origin or ancestry, physical or mental disability (includes HIV/Aids), medical condition (cancer, genetic characteristics), veteran's status, sexual orientation, or any other consideration made unlawful by law. In accordance with applicable law protecting qualified individuals with known disabilities, SMA will attempt to reasonably accommodate qualified applicants with known disabilities, unless doing so would create an undue hardship on SMA. Any qualified applicant with a disability who believes he or she requires an accommodation in order to perform the essential functions of the job for which he or she is applying should identify the accommodation(s) needed in the application. Our Privacy Policy During your job application or recruitment process with us: (a) SMA may collect your personal information directly from you, such as when you submit your application and resume on our online portal or when you have job interviews with us. We may also obtain your personal information from third parties, including but not limited to your former employers, background or employment check service providers or third-party recruiters; and, (b) SMA may use or process applicants' personal information for relevant purposes including but not limited to general communications with you, identity verification, background or employment checks, determination of eligibility, and making hiring decisions. For successful job applicants who become SMA's staff, we may retain and integrate your personal information collected during the recruitment process into your records at SMA. For unsuccessful job applicants, [SMA may retain your application for internal records or for future recruitment purposes]. If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act of 2018, as amended including by the California Privacy Rights Act of 2020, and its implementing regulations (the “CCPA”). This Company Personnel and Covered Individuals Privacy Notice for California Residents issued by SMA is applicable to you and explains your CCPA rights and our collection, use or disclosure of your personal information. If you have any question regarding our privacy policy, please contact us at US_DataPrivacy@sma-america.com
$30-34.8 hourly Auto-Apply 3d ago

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Dispatcher
Suburban Propane 4.5
Minoa, NY jobs
We are currently looking for a Dispatcher (Distribution Center) to play a pivotal role in ensuring the efficient delivery of propane to our customers across diverse geographical areas and climates. As a Dispatcher, your primary responsibility will include assigning and scheduling Drivers for both daily and weekly propane deliveries. Responsibilities Identify and recommend customer specific routing and demand forecasting changes Assist Customer Service Centers (CSCs) with the resolution of delivery inquiries and issues from customers Assist with the delivery process by addressing and correcting skipped orders, inaccurate directions, propane tank obstructions, etc. Ensure timely, consistent and open lines of communication between the Distribution Center, CSCs, Drivers and customers Adapt to rapid and significant changes in workload due to weather, road conditions and other factors influencing the delivery fleet Provide general administrative support as required (i.e. drafting internal communications, filing and relaying processes/procedures) Why join the Suburban Propane team? Because we care about the physical, mental, and financial wellbeing of our employees and provide them with competitive pay plus incentive potential and an outstanding benefits package including: Medical, dental, and vision (eligibility after just 30 days of employment) Paid time off that increases with tenure A 401(k) with company match and immediate vesting A new employee training program and many opportunities for continued learning and career development Disability and life insurance Employee recognition program Generous tuition assistance program Propane discounts For eligibility, the number of days provided under our PTO plan, and other information about benefits please visit: ****************************************** . $18.00 - $22.58 an hour (dependent on experience) This position may be eligible for overtime pay based on business needs. Qualifications Minimum of 3 years of dispatching or related experience Minimum of a High School diploma or GED preferred Knowledge of fuel distribution concepts, practices and procedures including related government regulations Solid computer skills including Microsoft Office, data entry and the ability to run and analyze reports Ability to multi-task and prioritize assignments in a team environment Suburban Propane Partners, L.P. ("Suburban Propane") is a publicly traded master limited partnership listed on the New York Stock Exchange. Headquartered in Whippany, New Jersey, Suburban Propane has been in the customer service business since 1928 and is a nationwide distributor of propane, renewable propane, renewable natural gas ("RNG"), fuel oil and related products and services, as well as a marketer of natural gas and electricity and producer of and investor in low carbon fuel alternatives, servicing the energy needs of approximately 1 million residential, commercial, governmental, industrial and agricultural customers through approximately 700 locations across 42 states. Suburban Propane is supported by three core pillars: (1) Suburban Commitment - showcasing Suburban Propane's nearly 100-year legacy, and ongoing commitment to the highest standards for dependability, flexibility, and reliability that underscores Suburban Propane's commitment to excellence in customer service; (2) SuburbanCares - highlighting continued dedication to giving back to local communities across Suburban Propane's national footprint; and (3) Go Green with Suburban Propane - promoting the clean burning and versatile nature of propane and renewable propane as a bridge to a green energy future and investing in the next generation of innovative, renewable energy alternatives. For additional information on Suburban Propane, please visit ************************ It's an amazing time to become a part of our team as we expand our national footprint and make strides toward a sustainable, clean energy future! Applications will be accepted until the position is filled. As part of our pre-employment hiring process, background checks and drug screens are performed. For more information about our hiring process, please visit: **************************************************** At Suburban Propane, we know that our strength comes from our diverse and inclusive team of employees who make a difference in the communities we serve across the country every day. As an Equal Opportunity Employer, we consider all applicants for employment without regard to an individual's age, sex, sexual orientation, gender identity, race, color, creed, religion, national origin or ancestry, citizenship, marital status, familial status, physical or mental disability, handicap, military or veteran status, genetic information, pregnancy, or any other category protected under federal, state or local law, regulation, or ordinance. In line with these values, Suburban Propane considers all qualified applicants, including those with criminal histories, in a manner consistent with applicable laws. To that end, the Company welcomes such applicants in accordance with the California Fair Chance Act, the Los Angeles City Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and the San Francisco Fair Chance Ordinance. Philadelphia applicants can review information pertaining to Philadelphia's Fair Criminal Record Screening Standards Ordinance here: ************************************************************* We can recommend jobs specifically for you! Click here to get started.
$18-22.6 hourly Auto-Apply 6d ago
Resource Management Dispatcher
Southern Company 4.5
Glen Ellyn, IL jobs
Dispatcher I We are looking for a reliable Dispatcher to provide effective and efficient scheduling and routing of emergency and non-emergency work to field technicians. Provide excellent customer service with inbound customer inquiries as well as outbound follow-up calls. Responsible for creating and maintaining a positive customer experience while running an efficient operation providing best in class service. The Dispatcher is responsible for setting up the technician's workload assignments, monitoring those assignments, and supporting the Field Technicians and the Call Centers. Must be able to respond to inquiries quickly and accurately to best utilize resources. REPRESENTATIVE DUTIES AND RESPONSIBILITIES: + Monitors emergency and non-emergency orders to ensure orders are routed and completed by the appointed time including emergency locates. + Routes filler work to field service personnel by dispatching work orders via Mobile Data and/or Radio; by date and compliance deadline. + Evaluates field service routes; provides optimized routes for various field service personnel; adjusts field service personnel allocations based on quantity and severity of workload, and availability of resources. + Monitors field personnel efficiency throughout the day and makes recommendations to Resource Management Supervision based on findings. + Assigns, dispatches, and tracks emergency orders to ensure compliance to standards. + Gathers information for Pre-Notice of Incident (NOI) Reports; routes to Public Service Commission (PSC), Utility Protection Center (UPC), Community Affairs and Safety, Security & Corporate Compliance, STS). + Assists Sr. Dispatcher during mass outages to obtain information and coordinate activities of field service personnel. + Complete the 2pm route review to determine the need for overtime to complete remaining workload and report findings to the service center Point of Contact. + Verifies completion of previous day's orders; investigates and takes action on incomplete orders. + Assists field service personnel (e.g., checks account histories, meter status, premise conditions, appliance type and quantity, Meter Order Field Reading (MOFR), Shut Off for Non-Payment (SONP) orders, pending, why-noted orders). + Assists Customer Service Representatives (CSRs) with Estimated Time of Arrivals (ETAs) and technical questions; interprets codes and clarifies field service personnel comments. + Understand the basics fundamentals of Sentinel and the forecasting model. EDUCATION AND EXPERIENCE: Required: * Required BS/BA or Equivalent work experience * Minimum of 6 months dispatching/scheduling experience SKILLS: Required: * MS Word, Excel - intermediate proficiency. * MS Access, Outlook - basic proficiency. * Influencing. * Operator Qualified in accordance with Company Plan. * Problem Solving. Preferred: * Spanish - fluent. WORKING CONDITIONS/PHYSICAL REQUIREMENTS: * Rotating shifts * Nights * Weekends * Holiday work * Overtime work About Southern Company Gas Southern Company Gas is a wholly owned subsidiary of Atlanta-based Southern Company (NYSE:SO), America's premier energy company. Southern Company Gas serves approximately 4.2 million natural gas utility customers through its regulated distribution companies in four states and approximately 600,000 retail customers through its companies that market natural gas. Other nonutility businesses include investments in interstate pipelines and ownership and operation of natural gas storage facilities. For more information, visit southerncompanygas.com . Southern Company (NYSE: SO ) is a leading energy provider serving 9 million customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy solutions provider with national capabilities, a fiber optics network and telecommunications services. Through an industry-leading commitment to innovation, resilience and sustainability, we are taking action to meet customers' and communities' needs while advancing our goal of net-zero greenhouse gas emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture has been recognized by a variety of organizations, earning the company awards and recognitions that reflect Our Values and dedication to service. To learn more, visit *********************** . Southern Company invests in the well-being of its employees and their families through a comprehensive total rewards strategy that includes competitive base salary, annual incentive awards for eligible employees and health, welfare and retirement benefits designed to support physical, financial, and emotional/social well-being. This position may also be eligible for additional compensation, such as an incentive program, with the amount of any bonus/awards subject to the terms and conditions of the applicable incentive plan(s). A summary of the benefits offered for this position can be found here **************************************************** . Additional and specific details about total compensation and beneﬁts will also be provided during the hiring process. Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law. Job Identification: 16578 Job Category: Customer Service Job Schedule: Full time Company: Nicor Gas Pay Range: 57,668.00 - 84,579.00 USD Hourly: Base salary varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, and at the time of this posting, this is the reasonable salary range for this role.
$34k-44k yearly est. 1d ago
Resource Management Dispatcher
Southern Company 4.5
Glen Ellyn, IL jobs
Dispatcher I We are looking for a reliable Dispatcher to provide effective and efficient scheduling and routing of emergency and non-emergency work to field technicians. Provide excellent customer service with inbound customer inquiries as well as outbound follow-up calls. Responsible for creating and maintaining a positive customer experience while running an efficient operation providing best in class service. The Dispatcher is responsible for setting up the technician's workload assignments, monitoring those assignments, and supporting the Field Technicians and the Call Centers. Must be able to respond to inquiries quickly and accurately to best utilize resources. REPRESENTATIVE DUTIES AND RESPONSIBILITIES: Monitors emergency and non-emergency orders to ensure orders are routed and completed by the appointed time including emergency locates. Routes filler work to field service personnel by dispatching work orders via Mobile Data and/or Radio; by date and compliance deadline. Evaluates field service routes; provides optimized routes for various field service personnel; adjusts field service personnel allocations based on quantity and severity of workload, and availability of resources. Monitors field personnel efficiency throughout the day and makes recommendations to Resource Management Supervision based on findings. Assigns, dispatches, and tracks emergency orders to ensure compliance to standards. Gathers information for Pre-Notice of Incident (NOI) Reports; routes to Public Service Commission (PSC), Utility Protection Center (UPC), Community Affairs and Safety, Security & Corporate Compliance, STS). Assists Sr. Dispatcher during mass outages to obtain information and coordinate activities of field service personnel. Complete the 2pm route review to determine the need for overtime to complete remaining workload and report findings to the service center Point of Contact. Verifies completion of previous day's orders; investigates and takes action on incomplete orders. Assists field service personnel (e.g., checks account histories, meter status, premise conditions, appliance type and quantity, Meter Order Field Reading (MOFR), Shut Off for Non-Payment (SONP) orders, pending, why-noted orders). Assists Customer Service Representatives (CSRs) with Estimated Time of Arrivals (ETAs) and technical questions; interprets codes and clarifies field service personnel comments. Understand the basics fundamentals of Sentinel and the forecasting model. EDUCATION AND EXPERIENCE: Required: • Required BS/BA or Equivalent work experience • Minimum of 6 months dispatching/scheduling experience SKILLS: Required: • MS Word, Excel - intermediate proficiency. • MS Access, Outlook - basic proficiency. • Influencing. • Operator Qualified in accordance with Company Plan. • Problem Solving. Preferred: • Spanish - fluent. WORKING CONDITIONS/PHYSICAL REQUIREMENTS: • Rotating shifts • Nights • Weekends • Holiday work • Overtime work
$34k-44k yearly est. Auto-Apply 1d ago
DISPATCHER OVERNIGHT
Dennis k Burke Inc. 4.1
Taunton, MA jobs
We don't just offer a job, we offer an opportunity! Great benefits, great team environment, at a growing successful company. Schedule: Thursday, Friday Saturday 4:30pm-4:30am and every other Wednesday 4:30pm-4:30am Will perform a variety of assignments relating to scheduling a large fleet of fuel trucks and drivers. Includes Resolution of transportation and customer conflicts, orders, and balances of inventory and cost control. This is a high function position in a fast paced, frequently changing environment. This position requires continuous phone and computer work. Primary Duties and Responsibilities Schedule or dispatch drivers to appropriate locations, according to customer requests, specifications, and needs, using radios or telephones. Confer with customers or supervising personnel to address questions, problems, and requests for service or equipment. Monitor personnel or equipment locations and utilization to coordinate service and schedules. Receive or prepare work orders. Relay work orders, messages, or information to or from work crews, supervisors, or field inspectors using telephones or the computer. Record and maintain files or records of customer requests, work or services performed, charges, expenses, inventory, and other dispatch information. Prepare daily work and run schedules. Determine types or amounts of equipment, vehicles, materials, or personnel required according to work orders or specifications. Advise personnel about traffic problems, such as construction areas, accidents, congestion, weather conditions, or other hazards. Arrange for necessary repairs to restore service and schedules. Reading and analyzing current market conditions and product pricing to maximize cost efficiency Education and Skills Requirements High School Diploma, or equivalent 2+ years of prior dispatch experience Fluent Knowledge of Microsoft Office, with familiarity of Access, or other similar database software Able to work independently, as well as work with the Team Ability to multi-task, prioritize and strong attention to detail are required Physical Requirements Able to lift up to 25 lbs. occasionally Able to bend, stand, walk, sit Dexterity of hands and fingers to operate a computer including keyboard, mouse, and other office equipment
$32k-41k yearly est. Auto-Apply 18d ago
Dispatcher Overnight
Dennis K Burke Inc. 4.1
Taunton, MA jobs
We don't just offer a job, we offer an opportunity! Great benefits, great team environment, at a growing successful company. Schedule: Thursday, Friday Saturday 4:30pm-4:30am and every other Wednesday 4:30pm-4:30am Job Summary: Will perform a variety of assignments relating to scheduling a large fleet of fuel trucks and drivers. Includes Resolution of transportation and customer conflicts, orders, and balances of inventory and cost control. This is a high function position in a fast paced, frequently changing environment. This position requires continuous phone and computer work. Primary Duties and Responsibilities Schedule or dispatch drivers to appropriate locations, according to customer requests, specifications, and needs, using radios or telephones. Confer with customers or supervising personnel to address questions, problems, and requests for service or equipment. Monitor personnel or equipment locations and utilization to coordinate service and schedules. Receive or prepare work orders. Relay work orders, messages, or information to or from work crews, supervisors, or field inspectors using telephones or the computer. Record and maintain files or records of customer requests, work or services performed, charges, expenses, inventory, and other dispatch information. Prepare daily work and run schedules. Determine types or amounts of equipment, vehicles, materials, or personnel required according to work orders or specifications. Advise personnel about traffic problems, such as construction areas, accidents, congestion, weather conditions, or other hazards. Arrange for necessary repairs to restore service and schedules. Reading and analyzing current market conditions and product pricing to maximize cost efficiency Education and Skills Requirements High School Diploma, or equivalent 2+ years of prior dispatch experience Fluent Knowledge of Microsoft Office, with familiarity of Access, or other similar database software Able to work independently, as well as work with the Team Ability to multi-task, prioritize and strong attention to detail are required Physical Requirements Able to lift up to 25 lbs. occasionally Able to bend, stand, walk, sit Dexterity of hands and fingers to operate a computer including keyboard, mouse, and other office equipment Thursday, Friday Saturday 4:30pm-4:30am and every other Wednesday 4:30pm-4:30am
$32k-41k yearly est. Auto-Apply 16d ago
Transport Dispatcher
Suburban Propane 4.5
New Jersey jobs
We are looking for a motivated Transport Dispatcher. As a Transport Dispatcher, you will be responsible for preparing and effectively communicating the economic dispatch of product to each retail location, and ensuring each location is supplied with an appropriate amount of product daily. When you join Suburban Propane, you become a part of a fast-paced and dynamic company that has been serving its employees and customers for nearly 100 years. You join an organization with a strong sense of community that values safety, customer satisfaction, training and development, and teamwork. **Responsibilities** + Coordinates propane supply logistics - meeting monthly contract volumes by balancing with locational needs to maintain seasonal storage levels + Collect and evaluate reports to determine source selection based on contract requirements and cost to deliver + Ensures transport delivered locations never run out of propane by using all available loading opportunities available and keeping locations informed on delivery status when applicable. + Analyzes and inputs data utilizing SAP and Microsoft Office products (i.e. truck loads, locations and load information) + Communicates with various internal groups (Product Supply, Fuel Accounting, Accounts Payable, etc.) + Coordinates with internal rail dispatch where applicable + Cross trains for and handles duties of other Product Supply Employees in cases of temporary absence + Builds relationships with Customer Service Centers (CSCs), third party carrier and supplier personnel + Handles administrative duties as requested by Management **Must be on call 24 hours per day and 7 days per week.** **Why join the Suburban Propane team?** Because we care about the physical, mental, and financial wellbeing of our employees and provide them with competitive pay plus incentive potential and an outstanding benefits package including: + Medical, dental, and vision (eligibility after just 30 days of employment) + Paid time off that increases with tenure + A 401(k) with company match and immediate vesting + A new employee training program and many opportunities for continued learning and career development + Disability and life insurance + Employee recognition program + Generous tuition assistance program + Propane discounts, and more! $57,884 - $72,355 annually (dependent on experience) For eligibility and a full list of our benefit offerings please visit: ****************************************** . **Qualifications** + Bachelor's Degree preferred + Transportation dispatch experience helpful but not necessary + Basic knowledge of computer concepts including Microsoft Office. + Ability to make economic decisions. + Understands or is willing to learn fuel delivery concepts and practices **As part of our pre-employment hiring process, background checks and drug screens are performed.** **Applications will be accepted until the position is filled.** Suburban Propane Partners, L.P. ("Suburban Propane") is a publicly traded master limited partnership listed on the New York Stock Exchange. Headquartered in Whippany, New Jersey, Suburban Propane has been in the customer service business since 1928 and is a nationwide distributor of propane, renewable propane, renewable natural gas ("RNG"), fuel oil and related products and services, as well as a marketer of natural gas and electricity and producer of and investor in low carbon fuel alternatives, servicing the energy needs of approximately 1 million residential, commercial, governmental, industrial and agricultural customers through approximately 700 locations across 42 states. Suburban Propane is supported by three core pillars: (1) **_Suburban Commitment_** - showcasing Suburban Propane's nearly 100-year legacy, and ongoing commitment to the highest standards for dependability, flexibility, and reliability that underscores Suburban Propane's commitment to excellence in customer service; (2) **_SuburbanCares_** - highlighting continued dedication to giving back to local communities across Suburban Propane's national footprint; and (3) **_Go Green with Suburban Propane_** - promoting the clean burning and versatile nature of propane and renewable propane as a bridge to a green energy future and investing in the next generation of innovative, renewable energy alternatives. For additional information on Suburban Propane, please visit *********************** . _It's an amazing time to become a part of our team as we expand our national footprint and_ _make strides toward a sustainable, clean energy future!_ **Applications will be accepted until the position is filled.** **As part of our pre-employment hiring process, background checks and drug screens are performed.** **For more information about our hiring process, please visit:** ******************************************************** _At Suburban Propane, we know that our strength comes from our diverse and inclusive team of employees who make a difference in the communities we serve across the country every day. As an Equal Opportunity Employer, we consider all applicants for employment without regard to an individual's age, sex, sexual orientation, gender identity, race, color, creed, religion, national origin or ancestry, citizenship, marital status, familial status, physical or mental disability, handicap, military or veteran status, genetic information, pregnancy, or any other category protected under federal, state or local law, regulation, or ordinance._ _In line with these values, Suburban Propane considers all qualified applicants, including those with criminal histories, in a manner consistent with applicable laws. To that end, the Company welcomes such applicants in accordance with the California Fair Chance Act, the Los Angeles City Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and the San Francisco Fair Chance Ordinance. Philadelphia applicants can review information pertaining to Philadelphia's Fair Criminal Record Screening Standards Ordinance here:_ ************************************************************* (************************************************************* ) Email to a friend **Need help finding the right job?** We can recommend jobs specifically for you! **Job Location** _US-NJ-Whippany_ **Posted Date** _2 months ago_ _(11/18/2025 11:04 AM)_ **_Job ID_** _2025-16977_ **_Category_** _Operations Administrative_ **_Position Type_** _Full-time Regular_
$57.9k-72.4k yearly 60d ago
Transport Dispatcher
Suburban Propane 4.5
New Jersey jobs
We are looking for a motivated Transport Dispatcher. As a Transport Dispatcher, you will be responsible for preparing and effectively communicating the economic dispatch of product to each retail location, and ensuring each location is supplied with an appropriate amount of product daily. When you join Suburban Propane, you become a part of a fast-paced and dynamic company that has been serving its employees and customers for nearly 100 years. You join an organization with a strong sense of community that values safety, customer satisfaction, training and development, and teamwork. Responsibilities Coordinates propane supply logistics - meeting monthly contract volumes by balancing with locational needs to maintain seasonal storage levels Collect and evaluate reports to determine source selection based on contract requirements and cost to deliver Ensures transport delivered locations never run out of propane by using all available loading opportunities available and keeping locations informed on delivery status when applicable. Analyzes and inputs data utilizing SAP and Microsoft Office products (i.e. truck loads, locations and load information) Communicates with various internal groups (Product Supply, Fuel Accounting, Accounts Payable, etc.) Coordinates with internal rail dispatch where applicable Cross trains for and handles duties of other Product Supply Employees in cases of temporary absence Builds relationships with Customer Service Centers (CSCs), third party carrier and supplier personnel Handles administrative duties as requested by Management Must be on call 24 hours per day and 7 days per week. Why join the Suburban Propane team? Because we care about the physical, mental, and financial wellbeing of our employees and provide them with competitive pay plus incentive potential and an outstanding benefits package including: Medical, dental, and vision (eligibility after just 30 days of employment) Paid time off that increases with tenure A 401(k) with company match and immediate vesting A new employee training program and many opportunities for continued learning and career development Disability and life insurance Employee recognition program Generous tuition assistance program Propane discounts, and more! $57,884 - $72,355 annually (dependent on experience) For eligibility and a full list of our benefit offerings please visit: ****************************************** . Qualifications Bachelor's Degree preferred Transportation dispatch experience helpful but not necessary Basic knowledge of computer concepts including Microsoft Office. Ability to make economic decisions. Understands or is willing to learn fuel delivery concepts and practices As part of our pre-employment hiring process, background checks and drug screens are performed. Applications will be accepted until the position is filled. Suburban Propane Partners, L.P. ("Suburban Propane") is a publicly traded master limited partnership listed on the New York Stock Exchange. Headquartered in Whippany, New Jersey, Suburban Propane has been in the customer service business since 1928 and is a nationwide distributor of propane, renewable propane, renewable natural gas ("RNG"), fuel oil and related products and services, as well as a marketer of natural gas and electricity and producer of and investor in low carbon fuel alternatives, servicing the energy needs of approximately 1 million residential, commercial, governmental, industrial and agricultural customers through approximately 700 locations across 42 states. Suburban Propane is supported by three core pillars: (1) Suburban Commitment - showcasing Suburban Propane's nearly 100-year legacy, and ongoing commitment to the highest standards for dependability, flexibility, and reliability that underscores Suburban Propane's commitment to excellence in customer service; (2) SuburbanCares - highlighting continued dedication to giving back to local communities across Suburban Propane's national footprint; and (3) Go Green with Suburban Propane - promoting the clean burning and versatile nature of propane and renewable propane as a bridge to a green energy future and investing in the next generation of innovative, renewable energy alternatives. For additional information on Suburban Propane, please visit ************************ It's an amazing time to become a part of our team as we expand our national footprint and make strides toward a sustainable, clean energy future! Applications will be accepted until the position is filled. As part of our pre-employment hiring process, background checks and drug screens are performed. For more information about our hiring process, please visit: **************************************************** At Suburban Propane, we know that our strength comes from our diverse and inclusive team of employees who make a difference in the communities we serve across the country every day. As an Equal Opportunity Employer, we consider all applicants for employment without regard to an individual's age, sex, sexual orientation, gender identity, race, color, creed, religion, national origin or ancestry, citizenship, marital status, familial status, physical or mental disability, handicap, military or veteran status, genetic information, pregnancy, or any other category protected under federal, state or local law, regulation, or ordinance. In line with these values, Suburban Propane considers all qualified applicants, including those with criminal histories, in a manner consistent with applicable laws. To that end, the Company welcomes such applicants in accordance with the California Fair Chance Act, the Los Angeles City Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and the San Francisco Fair Chance Ordinance. Philadelphia applicants can review information pertaining to Philadelphia's Fair Criminal Record Screening Standards Ordinance here: *************************************************************
$57.9k-72.4k yearly Auto-Apply 42d ago
Transport Dispatcher
Suburban Propane 4.5
New Jersey jobs
We are looking for a motivated Transport Dispatcher. As a Transport Dispatcher, you will be responsible for preparing and effectively communicating the economic dispatch of product to each retail location, and ensuring each location is supplied with an appropriate amount of product daily. When you join Suburban Propane, you become a part of a fast-paced and dynamic company that has been serving its employees and customers for nearly 100 years. You join an organization with a strong sense of community that values safety, customer satisfaction, training and development, and teamwork. Responsibilities Coordinates propane supply logistics - meeting monthly contract volumes by balancing with locational needs to maintain seasonal storage levels Collect and evaluate reports to determine source selection based on contract requirements and cost to deliver Ensures transport delivered locations never run out of propane by using all available loading opportunities available and keeping locations informed on delivery status when applicable. Analyzes and inputs data utilizing SAP and Microsoft Office products (i.e. truck loads, locations and load information) Communicates with various internal groups (Product Supply, Fuel Accounting, Accounts Payable, etc.) Coordinates with internal rail dispatch where applicable Cross trains for and handles duties of other Product Supply Employees in cases of temporary absence Builds relationships with Customer Service Centers (CSCs), third party carrier and supplier personnel Handles administrative duties as requested by Management Must be on call 24 hours per day and 7 days per week. Why join the Suburban Propane team? Because we care about the physical, mental, and financial wellbeing of our employees and provide them with competitive pay plus incentive potential and an outstanding benefits package including: Medical, dental, and vision (eligibility after just 30 days of employment) Paid time off that increases with tenure A 401(k) with company match and immediate vesting A new employee training program and many opportunities for continued learning and career development Disability and life insurance Employee recognition program Generous tuition assistance program Propane discounts, and more! $57,884 - $72,355 annually (dependent on experience) For eligibility and a full list of our benefit offerings please visit: ****************************************** . Qualifications Bachelor's Degree preferred Transportation dispatch experience helpful but not necessary Basic knowledge of computer concepts including Microsoft Office. Ability to make economic decisions. Understands or is willing to learn fuel delivery concepts and practices As part of our pre-employment hiring process, background checks and drug screens are performed. Applications will be accepted until the position is filled. Suburban Propane Partners, L.P. ("Suburban Propane") is a publicly traded master limited partnership listed on the New York Stock Exchange. Headquartered in Whippany, New Jersey, Suburban Propane has been in the customer service business since 1928 and is a nationwide distributor of propane, renewable propane, renewable natural gas ("RNG"), fuel oil and related products and services, as well as a marketer of natural gas and electricity and producer of and investor in low carbon fuel alternatives, servicing the energy needs of approximately 1 million residential, commercial, governmental, industrial and agricultural customers through approximately 700 locations across 42 states. Suburban Propane is supported by three core pillars: (1) Suburban Commitment - showcasing Suburban Propane's nearly 100-year legacy, and ongoing commitment to the highest standards for dependability, flexibility, and reliability that underscores Suburban Propane's commitment to excellence in customer service; (2) SuburbanCares - highlighting continued dedication to giving back to local communities across Suburban Propane's national footprint; and (3) Go Green with Suburban Propane - promoting the clean burning and versatile nature of propane and renewable propane as a bridge to a green energy future and investing in the next generation of innovative, renewable energy alternatives. For additional information on Suburban Propane, please visit ************************ It's an amazing time to become a part of our team as we expand our national footprint and make strides toward a sustainable, clean energy future! Applications will be accepted until the position is filled. As part of our pre-employment hiring process, background checks and drug screens are performed. For more information about our hiring process, please visit: **************************************************** At Suburban Propane, we know that our strength comes from our diverse and inclusive team of employees who make a difference in the communities we serve across the country every day. As an Equal Opportunity Employer, we consider all applicants for employment without regard to an individual's age, sex, sexual orientation, gender identity, race, color, creed, religion, national origin or ancestry, citizenship, marital status, familial status, physical or mental disability, handicap, military or veteran status, genetic information, pregnancy, or any other category protected under federal, state or local law, regulation, or ordinance. In line with these values, Suburban Propane considers all qualified applicants, including those with criminal histories, in a manner consistent with applicable laws. To that end, the Company welcomes such applicants in accordance with the California Fair Chance Act, the Los Angeles City Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and the San Francisco Fair Chance Ordinance. Philadelphia applicants can review information pertaining to Philadelphia's Fair Criminal Record Screening Standards Ordinance here: ************************************************************* We can recommend jobs specifically for you! Click here to get started.
$57.9k-72.4k yearly Auto-Apply 60d+ ago
Home Comfort - Commercial Fuels Dispatcher
Mirabito Holdings 4.2
Binghamton, NY jobs
Home Comfort & Commercial Fuels (HCCF) Dispatcher Reports to: HCCF Director of Liquid Distribution Status: Fulltime, exempt ESSENTIAL FUNCTIONS - Responsibilities include and are not limited to: Execute the everyday dispatching of Delivery Drivers within the designated market. Oversee the delivery drivers schedule and forecast workload. Consistently provide outstanding customer service and a positive reputation within the community. Maintain customer database to ensure current information. Manage and maintain daily exception report. Provide clear and concise communications with department managers, employees and customers. Efficiently learn and utilize industry specific software. Promote a culture of safety through daily communication, trainings, information/knowledge to employees. This includes about environmental safety measures and procedures; making sure employees follow all DOT, environmental, and company compliance 100% of the time. Identify and manage through issues and ensure immediate action is taken to resolve the issue. Utilize various in-truck technologies to help increase delivery efficiency and ensure safety standards are being met. Manage and maintain vehicle maintenance records and the timely service of designated equipment to ensure that all vehicles adhere to company policies and procedures. Must be able to remain in a stationary position 90% of the time. Adhere to company policies and procedures 100% of the time. Provide oneself with a reliable means of transportation to and from work and the ability to be reached by telephone. Seasonal “On-Call” during peak times of business. RESPONSIBILITIES - Responsibilities include and are not limited to: Schedule and coordinate all delivery calls as calls are received. Create dispatch tickets for all delivery requests and respond to all messages left overnight. Dispatch Drivers and debrief them after completion of each shift. Take incoming customer calls and dispatch in a timely manner - including after hours and weekends. Maintain the on-call schedule for the drivers when applicable. Ensure the appropriate use of company resources and assets. Perform work functions within all safety guidelines at all times. Report to work with minimal absenteeism or tardiness. Attend job related training and informational seminars as requested/provided. Perform other job related activities and special projects as assigned. Ensure that all pre and post trip inspections and compliance measures are being done in accordance with State, Federal and companywide policies where applicable. Comply with company dress code 100% of the time. Maintain confidentiality 100% of the time in regards to customer and company information. QUALIFICATIONS - Qualifications include and are not limited to: Must be self-motivated, self-starter, results driven individual with a high degree of accuracy and attention to detail. Proficiency in Microsoft Office Suite. Ability to multitask and manage stressful situations. 2-5 years industry specific experience preferred but not required. Possess a high school/vocational school diploma or G.E.D. and related certification. Possess a valid driver's license and ability to obtain a valid CDL with additional endorsements preferred but not required.
$35k-45k yearly est. 2d ago
Dispatcher 1- Amarillo, TX
Atmos Energy 4.7
Amarillo, TX jobs
This Dispatch role requires availability for a rotating schedule spanning 7:00 AM to 11:30 PM, with occasional holiday shifts. THIS JOB DESCRIPTION DOES NOT ATTEMPT TO LIST ALL OF THE DUTIES THAT ARE OR MAY BE PERFORMED IN THIS POSITION 1. Plans, communicates, and dispatches work orders, emergency line locates, and pipeline encroachment locates to the appropriate resources in a timely manner. (30%) 2. Receives and responds to customer emergency calls. Dispatches orders to ensure responsiveness to natural gas and other potential emergency situations, exercising caution and adhering to standardized processes. (30%) 3. Maintains a collaborative relationship with other departments across the enterprise to facilitate the appropriate and timely resolution of customer needs. Responds to requests from customer service and field operations employees regarding work orders. (20%) 4. Exercises independent decision-making in high pressure situations. Manages stringent deadlines. Processes transactions based on designated level of authority. Recognizes when it is appropriate to refer issues to other departments or to other levels of authority. (15%) 5. Assists with construction, service, compliance orders and pipeline safety items as directed by the Customer Service Organization and/or Regulated Utility Operations. Including scheduling or assigned construction/compliance orders. Dispatches enterprise construction crews to emergency situations. (5%) MINIMUM REQUIREMENTS Educational/Experience Level: Requires a high school diploma or equivalent and three years of experience in a customer service, customer call center, dispatch operations or closely related environment. Communication Skills: Requires the ability to communicate with internal and/or external customers in order to obtain and/or provide basic types of factual information. Numeric Skills: Requires the ability to perform basic addition, subtraction, multiplication and division. Computer Skills: Requires computer skills for data entry, reference and/or retrieval tasks. Prefer experience with billing and/or dispatching systems. Soft Skills: Ability to apply soft skills to customer interactions. Work Conditions: Works in an indoor environment. Requires occasionally performing activities including, but not limited to, bending, stooping, grasping, reaching, twisting, turning and/or lifting. Requires sitting for long periods of time. Other Requirements: This position is subject to shift work and to 24 hours/7 days a week operations. May be required to hold stand-by duty, holidays, weekends, emergency call outs and occasional extended hours. As a Safety-Sensitive position, pre and post employment screenings, including but not limited to drug testing as outlined by the Department of Transportation (DOT) and Pipeline & Hazardous Materials Safety Administration (PHMSA) are required. Atmos Energy Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status. At Atmos Energy, we enjoy an employee-focused culture with rewarding work, competitive pay, work-life balance, inclusion and diversity, and excellent benefits. Atmos Energy offers benefit eligibility on the first day of employment and they include: Company-Provided Benefits Holidays and Paid Time Off Parental Leave Retirement Savings Plan (Matching and Fixed Annual Company Contribution) Annual Bonus Opportunity Employee Assistance Program Short-Term and Long-Term Disability Plans Basic Life Insurance Health Savings Account (HSA) Company Contribution with HDHP Employee Assistance Program Wellness Programs LifeLock Identity Theft Protection Paid Training Linked-In Learning Voluntary Benefits Retirement Savings Plan Medical Insurance and Prescription Drug Coverage Dental Insurance Vision Insurance Employee/Dependent Life Insurance Employee/Dependent Accidental Death & Dismemberment Insurance Healthcare, Dependent Care and Limited Purpose Flexible Spending Accounts Top Employer Recognitions America's Best Employers - Forbes Magazine The 100 Most Trustworthy Companies in America - Forbes Magazine Top Places to Work - Dallas Morning News Best Places to Work - Mississippi Business Journal Best Place to Learn - Dallas Chapter of the American Society for Training and Development (ASTD) Job Family: Dispatch
$37k-43k yearly est. Auto-Apply 3d ago
Clerical & Dispatch Support Position
Al Warren Oil 3.7
Chicago, IL jobs
General Essential Duties & ResponsibilitiesClerical Responsibilities Manage a high volume of incoming calls each day, directing inquiries to the appropriate departments and resolving issues when possible Accurately enter driver and customer information into multiple company systems and platforms. Remain attentive to the window and assist drivers, customers, and staff. Generate and proofread order entries for accuracy; correct any discrepancies.Perform clerical duties such as photocopying, filing, typing, faxing, and scanning. Communicate and distribute supplier and cost information to the appropriate departments.Provide backup assistance to coworkers as needed. Dispatch Support Responsibilities Provide prompt and attentive support to drivers and customers, responding to requests via phone, email, and in-person communication. Assist in scheduling daily fuel, lubricant, and DEF deliveries. Communicate load details, delivery instructions, and updates to drivers as needed. Monitor delivery statuses through GPS and dispatch systems; help ensure on-time service. Maintain accurate documentation for dispatch activities, delivery confirmations, and order records. Support driver coordination during peak times, route adjustments, customer changes, or emergencies. Work closely with operations, accounting, and sales to ensure smooth daily workflow. Assist in maintaining compliance with DOT, OSHA, and internal safety policies. Provide excellent customer service when handling inquiries related to orders and deliveries. Qualifications & Skills Experience in customer service, scheduling, dispatching, or administrative roles. Proficiency in Microsoft Office (Excel, Outlook, Word, etc.). High level of computer literacy; ability to work within multiple systems at once. Strong communication and organizational skills. Ability to create and maintain organized filing systems. Ability to multitask in a fast-paced, deadline-driven environment. Strict attention to detail and accuracy. Knowledge of Chicago-area geography or transportation operations is a plus. Education & Experience High School Diploma or Equivalent required. Prior data entry or clerical experience preferred. 2+ years of order entry, administrative, or dispatch-related experience helpful. Benefits Medical insurance through BlueCross BlueShield. Dental & Vision coverage provided by Guardian. Employer-provided Life and AD&D insurance ($25,000 coverage). Up to 20 days of paid Vacation and PTO in your first year. 401(k) plan with company match - fully vested on Day 1. A supportive, family-oriented workplace where your hard work is appreciated.
$28k-34k yearly est. 44d ago
Clerical & Dispatch Support Position
Al Warren Oil Company Inc. 3.7
Chicago, IL jobs
Job Description Since 1948, Al Warren Oil Company has delivered reliability, integrity, and performance as a leading supplier of fuel, lubricants, and DEF solutions across the Midwest. Family-owned and operated, we pride ourselves on exceptional service, safety, and long-standing customer partnerships. We are seeking a detail-oriented Clerical & Dispatch Support Specialist to join our Chicago Terminal team. This hybrid role blends traditional clerical responsibilities with supporting our dispatch team to ensure efficient scheduling, accurate order processing, and seamless coordination of daily fuel and lubricant deliveries. If you thrive in a fast-paced environment, are highly organized, and enjoy supporting both administrative and operational functions, this is the position for you. General Essential Duties & Responsibilities Clerical Responsibilities Manage a high volume of incoming calls each day, directing inquiries to the appropriate departments and resolving issues when possible. Accurately enter driver and customer information into multiple company systems and platforms. Remain attentive to the window and assist drivers, customers, and staff. Generate and proofread order entries for accuracy; correct any discrepancies. Perform clerical duties such as photocopying, filing, typing, faxing, and scanning. Communicate and distribute supplier and cost information to the appropriate departments. Provide backup assistance to coworkers as needed. Dispatch Support Responsibilities Provide prompt and attentive support to drivers and customers, responding to requests via phone, email, and in-person communication. Assist in scheduling daily fuel, lubricant, and DEF deliveries. Communicate load details, delivery instructions, and updates to drivers as needed. Monitor delivery statuses through GPS and dispatch systems; help ensure on-time service. Maintain accurate documentation for dispatch activities, delivery confirmations, and order records. Support driver coordination during peak times, route adjustments, customer changes, or emergencies. Work closely with operations, accounting, and sales to ensure smooth daily workflow. Assist in maintaining compliance with DOT, OSHA, and internal safety policies. Provide excellent customer service when handling inquiries related to orders and deliveries. Requirements Qualifications & Skills Experience in customer service, scheduling, dispatching, or administrative roles. Proficiency in Microsoft Office (Excel, Outlook, Word, etc.). High level of computer literacy; ability to work within multiple systems at once. Strong communication and organizational skills. Ability to create and maintain organized filing systems. Ability to multitask in a fast-paced, deadline-driven environment. Strict attention to detail and accuracy. Knowledge of Chicago-area geography or transportation operations is a plus. Benefits Medical insurance through BlueCross BlueShield. Dental & Vision coverage provided by Guardian. Employer-provided Life and AD&D insurance ($25,000 coverage). Up to 20 days of paid Vacation and PTO in your first year. 401(k) plan with company match - fully vested on Day 1. A supportive, family-oriented workplace where your hard work is appreciated.
$28k-34k yearly est. 6d ago
Clerical & Dispatch Support Position
Al Warren Oil Company 3.7
Chicago, IL jobs
Since 1948, Al Warren Oil Company has delivered reliability, integrity, and performance as a leading supplier of fuel, lubricants, and DEF solutions across the Midwest. Family-owned and operated, we pride ourselves on exceptional service, safety, and long-standing customer partnerships. We are seeking a detail-oriented Clerical & Dispatch Support Specialist to join our Chicago Terminal team. This hybrid role blends traditional clerical responsibilities with supporting our dispatch team to ensure efficient scheduling, accurate order processing, and seamless coordination of daily fuel and lubricant deliveries. If you thrive in a fast-paced environment, are highly organized, and enjoy supporting both administrative and operational functions, this is the position for you. General Essential Duties & Responsibilities Clerical Responsibilities Manage a high volume of incoming calls each day, directing inquiries to the appropriate departments and resolving issues when possible. Accurately enter driver and customer information into multiple company systems and platforms. Remain attentive to the window and assist drivers, customers, and staff. Generate and proofread order entries for accuracy; correct any discrepancies. Perform clerical duties such as photocopying, filing, typing, faxing, and scanning. Communicate and distribute supplier and cost information to the appropriate departments. Provide backup assistance to coworkers as needed. Dispatch Support Responsibilities Provide prompt and attentive support to drivers and customers, responding to requests via phone, email, and in-person communication. Assist in scheduling daily fuel, lubricant, and DEF deliveries. Communicate load details, delivery instructions, and updates to drivers as needed. Monitor delivery statuses through GPS and dispatch systems; help ensure on-time service. Maintain accurate documentation for dispatch activities, delivery confirmations, and order records. Support driver coordination during peak times, route adjustments, customer changes, or emergencies. Work closely with operations, accounting, and sales to ensure smooth daily workflow. Assist in maintaining compliance with DOT, OSHA, and internal safety policies. Provide excellent customer service when handling inquiries related to orders and deliveries. Requirements Qualifications & Skills Experience in customer service, scheduling, dispatching, or administrative roles. Proficiency in Microsoft Office (Excel, Outlook, Word, etc.). High level of computer literacy; ability to work within multiple systems at once. Strong communication and organizational skills. Ability to create and maintain organized filing systems. Ability to multitask in a fast-paced, deadline-driven environment. Strict attention to detail and accuracy. Knowledge of Chicago-area geography or transportation operations is a plus. Benefits Medical insurance through BlueCross BlueShield. Dental & Vision coverage provided by Guardian. Employer-provided Life and AD&D insurance ($25,000 coverage). Up to 20 days of paid Vacation and PTO in your first year. 401(k) plan with company match - fully vested on Day 1. A supportive, family-oriented workplace where your hard work is appreciated.
$28k-34k yearly est. Auto-Apply 5d ago
Dispatcher 1- Plano, TX
Atmos Energy 4.7
Plano, TX jobs
This Dispatch role requires availability for a rotating schedule spanning 7:00 AM to 11:30 PM, with occasional holiday shifts. THIS JOB DESCRIPTION DOES NOT ATTEMPT TO LIST ALL OF THE DUTIES THAT ARE OR MAY BE PERFORMED IN THIS POSITION 1. Plans, communicates, and dispatches work orders, emergency line locates, and pipeline encroachment locates to the appropriate resources in a timely manner. (30%) 2. Receives and responds to customer emergency calls. Dispatches orders to ensure responsiveness to natural gas and other potential emergency situations, exercising caution and adhering to standardized processes. (30%) 3. Maintains a collaborative relationship with other departments across the enterprise to facilitate the appropriate and timely resolution of customer needs. Responds to requests from customer service and field operations employees regarding work orders. (20%) 4. Exercises independent decision-making in high pressure situations. Manages stringent deadlines. Processes transactions based on designated level of authority. Recognizes when it is appropriate to refer issues to other departments or to other levels of authority. (15%) 5. Assists with construction, service, compliance orders and pipeline safety items as directed by the Customer Service Organization and/or Regulated Utility Operations. Including scheduling or assigned construction/compliance orders. Dispatches enterprise construction crews to emergency situations. (5%) MINIMUM REQUIREMENTS Educational/Experience Level: Requires a high school diploma or equivalent and three years of experience in a customer service, customer call center, dispatch operations or closely related environment. Communication Skills: Requires the ability to communicate with internal and/or external customers in order to obtain and/or provide basic types of factual information. Numeric Skills: Requires the ability to perform basic addition, subtraction, multiplication and division. Computer Skills: Requires computer skills for data entry, reference and/or retrieval tasks. Prefer experience with billing and/or dispatching systems. Soft Skills: Ability to apply soft skills to customer interactions. Work Conditions: Works in an indoor environment. Requires occasionally performing activities including, but not limited to, bending, stooping, grasping, reaching, twisting, turning and/or lifting. Requires sitting for long periods of time. Other Requirements: This position is subject to shift work and to 24 hours/7 days a week operations. May be required to hold stand-by duty, holidays, weekends, emergency call outs and occasional extended hours. As a Safety-Sensitive position, pre and post employment screenings, including but not limited to drug testing as outlined by the Department of Transportation (DOT) and Pipeline & Hazardous Materials Safety Administration (PHMSA) are required. Atmos Energy Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status. At Atmos Energy, we enjoy an employee-focused culture with rewarding work, competitive pay, work-life balance, inclusion and diversity, and excellent benefits. Atmos Energy offers benefit eligibility on the first day of employment and they include: Company-Provided Benefits Holidays and Paid Time Off Parental Leave Retirement Savings Plan (Matching and Fixed Annual Company Contribution) Annual Bonus Opportunity Employee Assistance Program Short-Term and Long-Term Disability Plans Basic Life Insurance Health Savings Account (HSA) Company Contribution with HDHP Employee Assistance Program Wellness Programs LifeLock Identity Theft Protection Paid Training Linked-In Learning Voluntary Benefits Retirement Savings Plan Medical Insurance and Prescription Drug Coverage Dental Insurance Vision Insurance Employee/Dependent Life Insurance Employee/Dependent Accidental Death & Dismemberment Insurance Healthcare, Dependent Care and Limited Purpose Flexible Spending Accounts Top Employer Recognitions America's Best Employers - Forbes Magazine The 100 Most Trustworthy Companies in America - Forbes Magazine Top Places to Work - Dallas Morning News Best Places to Work - Mississippi Business Journal Best Place to Learn - Dallas Chapter of the American Society for Training and Development (ASTD) Job Family: Dispatch
$37k-43k yearly est. Auto-Apply 3d ago
Service Dispatch Supervisor
Meenan Oil Co LP 4.0
Hopewell Junction, NY jobs
As a Service Dispatch Supervisor, you will be the one our customers and dispatchers rely on to get service when they need it! You will oversee work orders to Service Technicians in response to customer requests. The Dispatch Supervisor is responsible for scheduling, organizing, and planning daily, weekly and monthly workload schedules and must be able to effectively coach employee's to be accountable for their daily Job responsibilities. Responsibilities include: Oversee scheduling service calls and ensuring dispatchers provide work orders for Service Technicians according to urgency. Review jobs in service monitor to ensure they are dispatched and assigned as required in a timely fashion. Ensure dispatchers call customers in advance when techs are running late and or in transit. Oversee that dispatchers are assigning next days' work before their shift ends. Understand each technician and their skill set. Review scheduled work based on technician's availability. Communicate with other Dispatchers, Service Technicians and other departments. Requirements: 4 year degree preferred. Minimum of 5 years dispatch experience preferred. 2 -3 years supervisory experience. Strong written and verbal communication skills. Computer proficiency. As a Service Dispatch Supervisor, you will be part of an evolving organization that built its reputation on providing our customers with the best possible service. Our employees are, of course, one of the main keys to our continued success, and so, we are committed to your professional development. As we continue to grow, we will need more good people just like you, and you will find opportunities for advancement to roles of greater responsibility with us. Your hard work and professional dedication will be rewarded with a competitive compensation and benefits package, including: * Medical coverage * Dental coverage * 401(k) * Plus more! Build a rewarding career with an industry leader! Apply now! We are proud to be an equal opportunity employer and are committed to a drug and alcohol free environment.
$37k-52k yearly est. 1d ago
Dispatcher
Burrtec 4.2
Santa Clarita, CA jobs
Burrtec is a well-established refuse and recycling collection company serving over 15 municipalities throughout Southern California and employing more than 1,400 full-time employees. Burrtec continues to grow through company acquisitions and successful bid proposals. Burrtec is a family-owned company that firmly believes the key element to our success is knowing how important each employee is to the organization. We have the following position at the Santa Clarita Hauling division: DISPATCHER Responds to incoming radio calls made by drivers and dispatches calls through proper channels. SALARY RANGE: $24.30/hour - $25.80/hour ESSENTIAL DUTIES: Maintain communication with the Drivers in the field to ensure quality customer service. Communicate with the Route Supervisor regarding Driver or Dispatch problems. Assure that all daily activities and assignments are completed on a timely and or scheduled basis. Work closely with Customer Service Call Center to resolve issues and ensure quality customer service. Assist Drivers with any questions regarding service or work orders. Responsible for dispatching calls through proper channels. Dispatch roll-offs Contact customers regarding problems in servicing the account. Dispatch service calls as defined by work orders. Update and maintain front sheets. Perform other duties as assigned by management. Handle incoming service orders, direct drivers, and resolve service issues. Work with route managers and the service department to optimize routes. Dispatch drivers to calls as they are received, using information on customer needs, drivers' locations and loads, and daily factors to balance cost and speed of response. Field incoming calls from customers or the customer service department, managing pick-up or container delivery requests and ensuring same-day service. Initiate outbound calls to customers while drivers are on-site/location, resolving pick-up and other issues. Troubleshoots and resolves potential delivery and pick-up problems before they result in service issues. Ensure same-day service on missed pick-ups by coordinating driver movement in the field. Assist in determining the daily level of driver staffing to provide the best mix of responsiveness and productivity. Identify and plan deployment for increases/decreases in route volumes, shifting resources in response to seasonal and other fluctuations. Record and document information and distribute it to appropriate departments, including route information, driver productivity information, sales and service issues and opportunities, safety issues, and problem stops. Ensure accuracy and thoroughness of pick-up, container delivery, service, and driver records. KNOWLEDGE SKILLS AND ABILITIES: Ability to communicate effectively. Ability to effectively interface with drives and customers. Strong organizational and multitasking abilities with excellent attention to detail. Effective communication skills, both verbal and written. Ability to work in a fast-paced environment, prioritize tasks, and make quick decisions under pressure. Knowledge of safety regulations, compliance standards, and best practices in waste management operations. QUALIFICATIONS: A minimum of one year experience in dispatching, logistics, or a similar role required Waste management or transportation industry preferred Proficiency in computer systems, Microsoft Office (Excel, Outlook) Minimum of one year of experience in data entry is required. PHYSICAL: Standing and/or sitting for prolonged periods of time - up to 8 hours or more per day Manual dexterity and vision sufficient to operate a personal computer for long periods of time without experiencing abnormal hand, wrist or eye strain. Hearing sufficient to understand conversations, both in person and on the telephone. WORKING CONDITIONS: The work area is primarily in an office setting and may have fluorescent lighting and air conditioning. We offer competitive wages and an excellent benefits package, including a 401k, 100% paid medical/dental/life insurance, holidays/vacation, and PSL.
$24.3-25.8 hourly Auto-Apply 47d ago
Dispatcher
Burrtec 4.2
Santa Clarita, CA jobs
Job DescriptionBurrtec is a well-established refuse and recycling collection company serving over 15 municipalities throughout Southern California and employing more than 1,400 full-time employees. Burrtec continues to grow through company acquisitions and successful bid proposals. Burrtec is a family-owned company that firmly believes the key element to our success is knowing how important each employee is to the organization. We have the following position at the Santa Clarita Hauling division: DISPATCHER Responds to incoming radio calls made by drivers and dispatches calls through proper channels. SALARY RANGE: $24.30/hour - $25.80/hour ESSENTIAL DUTIES: Maintain communication with the Drivers in the field to ensure quality customer service. Communicate with the Route Supervisor regarding Driver or Dispatch problems. Assure that all daily activities and assignments are completed on a timely and or scheduled basis. Work closely with Customer Service Call Center to resolve issues and ensure quality customer service. Assist Drivers with any questions regarding service or work orders. Responsible for dispatching calls through proper channels. Dispatch roll-offs Contact customers regarding problems in servicing the account. Dispatch service calls as defined by work orders. Update and maintain front sheets. Perform other duties as assigned by management. Handle incoming service orders, direct drivers, and resolve service issues. Work with route managers and the service department to optimize routes. Dispatch drivers to calls as they are received, using information on customer needs, drivers' locations and loads, and daily factors to balance cost and speed of response. Field incoming calls from customers or the customer service department, managing pick-up or container delivery requests and ensuring same-day service. Initiate outbound calls to customers while drivers are on-site/location, resolving pick-up and other issues. Troubleshoots and resolves potential delivery and pick-up problems before they result in service issues. Ensure same-day service on missed pick-ups by coordinating driver movement in the field. Assist in determining the daily level of driver staffing to provide the best mix of responsiveness and productivity. Identify and plan deployment for increases/decreases in route volumes, shifting resources in response to seasonal and other fluctuations. Record and document information and distribute it to appropriate departments, including route information, driver productivity information, sales and service issues and opportunities, safety issues, and problem stops. Ensure accuracy and thoroughness of pick-up, container delivery, service, and driver records. KNOWLEDGE SKILLS AND ABILITIES: Ability to communicate effectively. Ability to effectively interface with drives and customers. Strong organizational and multitasking abilities with excellent attention to detail. Effective communication skills, both verbal and written. Ability to work in a fast-paced environment, prioritize tasks, and make quick decisions under pressure. Knowledge of safety regulations, compliance standards, and best practices in waste management operations. QUALIFICATIONS: A minimum of one year experience in dispatching, logistics, or a similar role required Waste management or transportation industry preferred Proficiency in computer systems, Microsoft Office (Excel, Outlook) Minimum of one year of experience in data entry is required. PHYSICAL: Standing and/or sitting for prolonged periods of time - up to 8 hours or more per day Manual dexterity and vision sufficient to operate a personal computer for long periods of time without experiencing abnormal hand, wrist or eye strain. Hearing sufficient to understand conversations, both in person and on the telephone. WORKING CONDITIONS: The work area is primarily in an office setting and may have fluorescent lighting and air conditioning. We offer competitive wages and an excellent benefits package, including a 401k, 100% paid medical/dental/life insurance, holidays/vacation, and PSL.
$24.3-25.8 hourly 17d ago
Operations Scheduling/Dispatch (9707)
Conco Services 4.2
La Porte, TX jobs
Conco Services LLC is looking for an Operations Scheduling/ Logistics for our La Porte, TX location. With hundreds of people working around the world, the Conco team is global, diverse and passionate about delivering quality products and services to our customers. In condenser cleaning, nondestructive testing, leak detection, water-jet cleaning and many more service lines. Conco offers a wide variety of opportunities on which to build a valuable and rewarding career! At Conco we offer competitive salary, health, vision, and dental coverage, 401K, and great opportunities for advancement. If you're looking for employment with a long-recognized company throughout the Power Generation & Petro-Chemical Industries with over 100 years' experience, you have found it! This position will be responsible for coordinating closely with our corporate operations team, manufacturing, and crew supervisors with responsibilities including but not limited to: Essential Functions and Responsibilities Evaluate sales plans/job history to effectively determine viability of scheduled jobs-resolve discrepancies with plans vs. actual job. Communicate with Technicians/Supervisors on availability, travel, timecards, job information, daily updates, on-site issues, etc. Prepare Technicians/Supervisors in regard to travel, safety and job requirements and expectations, etc. Assign personnel to meet job requirements taking into consideration size of unit, job requirements, access ability, experience, etc. Create and organize hardcopy job files for quick/future reference, and update scheduling board. Coordinate with HR on possible job requirements, such as drug screening, training, documentation, etc. Track and coordinate shipments of job packets to ensure efficient submission. Act as line of communication from salesman/client to Conco for all expectations, requirements, scheduling, etc. Deliver questions or concerns from plant contacts to salesmen-If unable to reach appropriate salesman, deal with issue personally. Confirm all jobs are performed to Conco standards with both customer and crew. Coordinate job schedule with Travel and make travel arrangements when Travel is out of the office. Coordinate with manufacturing and equipment to ensure items are available, as well as come back in acceptable condition. Distribute storage unit information to Supervisors, schedule annual/follow up visits to maintain stock and repair equipment; Alternating weeks/weekends on call. Log all changes, downtime or anything that may results in pricing changes on the dashboard. Adhere to Employee & Supervisors Responsibilities section set forth in Conco's Safety Policies & Procedure Manual. Skills Strong attention to detail. Ability to work with vendors, customers and employees. Must have knowledge of production scheduling and shop operations. This position requires a highly organized individual who is self-motivated with the ability to motivate others. Must be able to manage multiple tasks and/or priorities and easily adapt to changing situations. Solid knowledge of computer applications including Microsoft Outlook, Word, Excel. Ability to work independently & in team environment with an appropriate sense of urgency and accuracy under pressure Attributes. Oral Comprehension & Expression The ability to communicate, listen and understand information and direction through spoken words and sentences. Written Comprehension & Expression The ability to read, write and understand information and ideas. Speech Clarity The ability to speak clearly so others can understand. Reasoning The ability to apply common sense understanding to carry out instruction and the ability to deal with problems involving concrete variables in standardized situations. Synergy: The ability to work with others to meet the needs and mission of Conco as a whole. Qualifications Experience & Education 2-4 year business degree preferred. Scheduling/dispatch experience required. Valid Drivers License with a good driving record. Must be authorized to work within the United States. An equivalent combination of experience and training that provides the required knowledge, skills and abilities. Physical Requirements Ability to lift and/or move materials up to 25 lbs. Crouching, kneeling, crawling, climbing, balancing, lifting, carrying, pushing, pulling, reaching, twisting, squatting, driving, sitting or standing (particularly for long periods of time). Flexible schedule overtime required, regularly scheduled on-call evening and weekend coverage. Physically submit to periodic drug, background and clearance screenings.
$37k-46k yearly est. 2d ago
Service Dispatcher
Meenan Oil Co LP 4.0
Hopewell Junction, NY jobs
Are you interested in taking your career to the next step with an industry leader? Do you have a knack for scheduling, organizing, and planning? Then we have a job for you! We are a leading home services provider and due to our continued growth we are looking for responsible and reliable individuals to serve as Service Dispatchers. As a Service Dispatcher, you will be the person our customers rely on to get service when they need it! You will prepare records and distribute work orders to Service Technicians in response to customer requests using our scheduling and mapping technology. We offer competitive compensation, benefits for full time roles as well as overtime opportunities. You may also find room for advancement with us. If this sounds like the kind of career move you've been wanting to make and you meet our qualifications, we want to talk with you! Responsibilities: As a Service Dispatcher, you will use your communication and active listening skills to devise the most efficient solutions. Specific duties include: Scheduling service calls and providing work orders for Service Technicians according to urgency Reviewing jobs in the service monitor to ensure they are dispatched and assigned as required Communicating with other Dispatchers, Service Technicians and other departments Requirements: As a Service Dispatcher, you must be pleasant, professional and possess the ability to function equally well both independently and in a team environment. You must also be highly detail-oriented and focused with a flexible and adaptable nature. It is also important that you display excellent verbal and written communication, interpersonal and active listening skills as well as the ability to interact effectively with both customers and coworkers. Specific qualifications include: High School Diploma or Equivalent 1 -2 years prior dispatch experience preferred Prior experience in a customer service setting a plus Proven problem solving skills Ability to work well in a fast paced environment Proficiency with the MS Office Suite, MS Outlook and Web navigation Benefits: As a Service Dispatcher, you will be part of an evolving organization that built its reputation on providing our customers with the best possible service. Our employees are, of course, one of the main keys to our continued success and so, we are committed to your professional development. In addition, you may find opportunities for advancement to roles of greater responsibility with us. Your hard work and professional dedication will be rewarded with a competitive compensation and benefits package, including: · Medical coverage (F/T staff) · Dental coverage (F/T staff) ·Retirement Savings ·Plus more! Build a rewarding career with an industry leader! Apply now! We are proud to be an equal opportunity employer, and are committed to a drug and alcohol-free workplace.
$29k-37k yearly est. 1d ago

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