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Support associate jobs in Amherst, NY

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  • INFORMATION TECHNOLOGY SPECIALIST

    Us Army 4.5company rating

    Support associate job in Buffalo, NY

    *ELIGIBLE FOR UP TO A $10K SIGNING BONUS. TALK TO YOUR RECRUITER FOR DETAILS.* Is your CV ready If so, and you are confident this is the role for you, make sure to apply asap. ABOUT THIS JOB REQUIRES AN ENLISTMENT IN THE U.S. ARMY OR ARMY RESERVE*** As an Information Technology Specialist, you'll manage, maintain, process, and troubleshoot military computer systems and operations. You'll deal with highly sensitive information and have technical skills and aptitude for programming and computer languages. You'll also be responsible for monitoring network activity, performing regular backups, and implementing data recovery plans to safeguard against disruptions or data loss. Skills you'll learn align with Computer Systems & Networks, Network Administration, Security and Information. In addition, you could earn 216 nationally recognized certifications! REQUIREMENTS 10 weeks of Basic Training 20 weeks of Advanced Individual Training U.S. Citizen 17 to 34 Years Old High School Diploma or GED Meet Tattoo Guidelines No Major Law Violations No Medical Concerns BENEFITS The Army offers a complete package of benefits that not only supports you and your family but also helps you advance in your career. Whether you serve part-time or full-time as an enlisted Soldier or Army Officer, you'll earn competitive pay with opportunities for bonuses, as well as receive health care at little to no cost. xevrcyc You could also receive money for education, student loan repayment assistance, training and certifications, housing, living expenses, and more. Paid Training and credentialing to strengthen your skillsets Monthly salary (based off pay grade and time in service) Housing and meal allowance for full-time Soldier 30 days paid annual vacation 401(K) type savings plan Full-coverage medical and dental insurance for Soldiers and immediate family member Paid tuition opportunities to continue your education Signing bonus - up to $40,000 in cash bonuses for completing training in selected Military Occupational Specialties
    $66k-95k yearly est. 1d ago
  • Warehouse Support Returns Representative

    Ivoclar Vivadent 4.4company rating

    Support associate job in Amherst, NY

    Amherst, NY The rate for this position starts at $18.00/hour, depending on experience, qualifications and location. Final compensation will be determined during the interview process To accurately identify and document customer's returned product including equipment, consumables or teeth, and follow the items throughout the process until all related documentation and work is completed. Communicate effectively all issues involving all returns and execute other tasks of warehouse support team Essential Functions: * Research, prepare and process North American customer returns, consignment returns, cost center returns and perform corresponding order entry * Efficiently and effectively identify the types and quantities of products/equipment/teeth received from customers, dealers and sales representatives * Process al show materials returns * Assist customers with return questions or direct calls to proper department or personnel * Provide support to managers by responding to specific return procedures and policies * Provide backup to other returns positions and other areas within Warehouse Support * Execute production order kitting, labeling * Perform other duties or assist in special projects as assigned by supervisor or manager * Monitor working area to maintain an acceptable level of LEAD 5S by ensuring a clean and safe work environment, keeping workstations neat, aisles and pathways clear of debris and clutter and labeling items/areas where applicable * Daily Vault counts of Alloys Secondary Functions: * Assist Receiving with product putaway * Assist with Replenishment Your Qualifications: * Minimum High School diploma required * Strong communication skills in speaking with customers, dealers and sale representatives * Attention to detail and accuracy a must * Strong computer skills required (Outlook, Word, Excel, Access, SAP, RECO, CRM- CCH, Google Docs) * Product knowledge a plus * Stong organizational skill, problem solving and multi-tasking ability required Physical Demands: * Ability to sit or stand for up to 8 hours per day, view computer monitors, and move about effectively to fulfill the essential functions of the job * Must be willing and able to work extended hours * Must be able to lift a minimum of 50 lbs. Let's achieve our goal together. If you are looking for a job where you can contribute actively, develop personally and professionally and make a lasting difference then this is the right place for you. As an international family business with a long-term perspective, we know that it is our 3500 employees that are the key to our success. Let's achieve our goal together: Making people smile. Ivoclar is committed to Equal Employment Opportunity and Affirmative Action and, as such, affirms in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, religion, color, national origin, citizenship, sex, age, veteran status, disability, genetic information, sexual orientation, gender identity or any other protected characteristic. Ivoclar will not discriminate against persons because of their disability and will make reasonable accommodations for known physical or mental limitations of qualified employees and applicants with disabilities. We will also make reasonable accommodations during the interview and selection process. Candidates must be legally authorized to work in the United States on a permanent basis. This position is not eligible for employer-based visa sponsorship now or in the future.
    $18 hourly Auto-Apply 28d ago
  • Education Support Staff, SAE

    Summit Educational Resources 4.0company rating

    Support associate job in Amherst, NY

    Join Our Team and Make a Difference Every Day Education Support Staff, SAE Pay: $24.00/hr. Schedule: Monday - Friday, 8:00 AM - 3:30 PM, 37.5 hrs./week The Summit Center is Western New York's leading provider of evidence-based services for children and adults with autism and other developmental, social, and behavioral challenges. Our team is dedicated to helping every individual we serve achieve their highest level of independence. If you're passionate about making lives better and in search of a good job with dedicated supervisors, great benefits, and a supportive environment become a #DifferenceMaker and join our team. Why Work With Us? * Fully paid school breaks (up to 8 weeks per year!) * Up to 12 days of paid time off * 14-16 paid holidays annually Fully paid breaks * Potential for annual raises and profit sharing * Tuition Reimbursement * Health, dental, and vision insurance/Medical opt-out payment (up to $1,000/year) * Employee Assistance Program: * Free mental health counseling * Free childcare referrals * Access to legal services * Grief/eldercare support * Financial planning resources Your Impact as an Education Support Staff Education Support Staff assist in the classroom under the direction of the teacher or supervising staff. Responsibilities include supporting student instruction, implementing behavior plans, and performing tasks to maintain an effective classroom environment. Must be dependable, patient, able to follow directions, work well with students and staff, and complete required documentation. * IEP Support and Instructional Assistance * Lesson Plan Support and Data Tracking * Classroom and Operational Support * Home and School Communication Support * Behavioral Plan Implementation and Crisis Intervention * Behavior Data Collection and Documentation * Adhere to The Summit Center Core Agency Values of Adaptability, Accountability, Collaboration, Integrity, Optimism, and Respect * Adhere to the Summit Center employment policies as outlined in the Employee Handbook including, but not limited to dress code, attendance, and punctuality, and Paid Time Off * Perform any other duties as requested by your supervisor * * * EDUCATION and/or EXPERIENCE: * High school diploma * Six months of direct clinical or educational experience with children or adults with developmental disabilities preferred CERTIFICATES, LICENSES, REGISTRATIONS: SCIP-R certification and Ukeru certification (to be provided by agency). WORK ENVIRONMENT: Due to the behavioral disorders of the students served at Summit Academy Enhanced, staff may be at risk of intentional or unintentional acts of aggression (e.g., hitting, kicking, and biting). The noise level in the work environment is usually moderate. The position may require local and regional travel, and the employee must be able to drive to various locations using their own vehicle. This position requires work outside of regular business hours as needed. At The Summit Center, you'll be part of a compassionate, highly trained team committed to empowering individuals to reach their full potential. Let your next job be the one that truly makes a difference. Apply now to become a #DifferenceMaker!
    $24 hourly 13d ago
  • Mission Support Specialist

    Department of Homeland Security 4.5company rating

    Support associate job in Buffalo, NY

    Organizational Location: These positions are located in the Department of Homeland Security, U.S. Immigration and Customs Enforcement, Enforcement and Removal Operations (ERO), in multiple locations as specified in this announcement.. Salary: The salary range indicated in this announcement will be adjusted to include locality payment for selected duty location. General Schedule locality pay tables may be found under Salaries & Wages. Summary Organizational Location: These positions are located in the Department of Homeland Security, U.S. Immigration and Customs Enforcement, Enforcement and Removal Operations (ERO), in multiple locations as specified in this announcement.. Salary: The salary range indicated in this announcement will be adjusted to include locality payment for selected duty location. General Schedule locality pay tables may be found under Salaries & Wages. Overview Help Accepting applications Open & closing dates 10/27/2025 to 12/31/2025 Salary $42,679 to - $67,865 per year The salary range shown is for base salary only, actual salary will be determined based on the duty location of the selectee. Pay scale & grade GS 7 - 9 Locations Many vacancies in the following locations: Anchorage, AK Birmingham, AL Gadsden, AL Mobile, AL Show morefewer locations (185) Montgomery, AL Fayetteville, AR Fort Smith, AR Little Rock, AR Texarkana, AR Eloy, AZ Florence, AZ Phoenix, AZ Tucson, AZ Yuma, AZ Adelanto, CA Bakersfield, CA Calexico, CA Camarillo, CA El Centro, CA Fresno, CA Los Angeles, CA Morgan Hill, CA Redding, CA Sacramento, CA San Bernardino, CA San Diego, CA San Francisco, CA Santa Ana, CA Santa Maria, CA Stockton, CA Alamosa, CO Aurora, CO Centennial, CO Craig, CO Durango, CO Florence, CO Frederick, CO Grand Junction, CO Hartford, CT Dover, DE Fort Myers, FL Jacksonville, FL Miami, FL Miramar, FL Orlando, FL Plantation, FL Pompano Beach, FL Stuart, FL Tallahassee, FL Tampa, FL Atlanta, GA Folkston, GA Lumpkin, GA Savannah, GA Tamuning, GU Honolulu, HI Cedar Rapids, IA Des Moines, IA Sioux City, IA Boise, ID Idaho Falls, ID Twin Falls, ID Broadview, IL Chicago, IL Rock Island, IL Indianapolis, IN Wichita, KS Bowling Green, KY Louisville, KY Alexandria, LA Baton Rouge, LA Jena, LA Lafayette, LA New Orleans, LA Oakdale, LA Winnfield, LA Burlington, MA Baltimore, MD Salisbury, MD Scarborough, ME Detroit, MI Grand Rapids, MI Fort Snelling, MN Kansas City, MO Saint Louis, MO Strafford, MO Gulfport, MS Pearl, MS Billings, MT Cary, NC Charlotte, NC Greensboro, NC Hendersonville, NC Wilmington, NC Grand Forks, ND Grand Island, NE North Platte, NE Omaha, NE Manchester, NH Elizabeth, NJ Mount Laurel, NJ Newark, NJ Albuquerque, NM Chaparral, NM Las Cruces, NM Roswell, NM Las Vegas, NV Reno, NV Batavia, NY Buffalo, NY Central Islip, NY Champlain, NY Malta, NY New York, NY Brooklyn Heights, OH Cincinnati, OH Westerville, OH Oklahoma City, OK Tulsa, OK Eugene, OR Medford, OR Portland, OR Lords Valley, PA Philadelphia, PA Philipsburg, PA Pittsburgh, PA Williamsport, PA York, PA Aguadilla, PR Guaynabo, PR Warwick, RI Charleston, SC Columbia, SC Greer, SC Sioux Falls, SD Chattanooga, TN Knoxville, TN Nashville, TN Alvarado, TX Amarillo, TX Anson, TX Athens, TX Austin, TX Big Spring, TX Conroe, TX Corpus Christi, TX Dallas, TX Del Rio, TX Edinburg, TX El Paso, TX Harlingen, TX Houston, TX Huntsville, TX Karnes City, TX Laredo, TX Livingston, TX Los Fresnos, TX Lubbock, TX Memphis, TX Midland, TX Pearsall, TX Pecos, TX Pflugerville, TX Raymondville, TX San Angelo, TX San Antonio, TX Taylor, TX Waco, TX Ogden, UT Orem, UT Saint George, UT West Valley City, UT Bowling Green, VA Chantilly, VA Harrisonburg, VA Norfolk, VA Richmond, VA Salem, VA Charlotte Amalie, VI Saint Thomas, VI Saint Albans, VT Ferndale, WA Richland, WA Seattle, WA Tacoma, WA Yakima, WA Milwaukee, WI Charleston, WV Cheyenne, WY Remote job No Telework eligible Yes-as determined by the agency policy. Travel Required Occasional travel - You may be expected to travel for this position. Relocation expenses reimbursed No Appointment type Permanent Work schedule Full-time Service Competitive Promotion potential 12 Job family (Series) * 0301 Miscellaneous Administration And Program Supervisory status No Security clearance Other Drug test Yes Position sensitivity and risk High Risk (HR) Trust determination process * Credentialing * Suitability/Fitness Financial disclosure Yes Bargaining unit status No Announcement number OPM-ERO-12821404-DHA-EKS Control number 848931200 This job is open to Help The public U.S. Citizens, Nationals or those who owe allegiance to the U.S. Career transition (CTAP, ICTAP, RPL) Federal employees whose job, agency or department was eliminated and are eligible for priority over other applicants. Clarification from the agency These positions will be filled through the Office of Personnel Management's Direct Hire Authority for the occupation and is open to all U.S. citizens. Duties Help As a Mission Support Specialist, at the full performance level you will perform the following duties: * Coordinate and perform a wide variety of administrative and management services essential to the operations of the office including, but not limited to: management information systems, telecommunications, budget, finance, procurement, human resources, training, logistics, property, space, records and files, printing and graphics, mail, travel, and office equipment; * Advise management on assigned administrative matters; * Conduct or participate in the evaluation of administrative programs, systems and methods and identify ways to improve the efficiency and effectiveness of these services at the local level; * Represent the office in dealings with vendors and organizations within the agency that have primary responsibility for these services; * Operate, manage, and oversee a fleet management program including: purchase, disposal, maintenance, budgeting, and reporting functions. Requirements Help Conditions of employment * You must be a U.S. citizen to apply for this position. * You must successfully pass a background investigation. This may include a credit check, a review of financial issues, as well as certain criminal offenses and illegal use or possession of drugs. * Selective Service: Males born after 12/31/59 must be registered or exempt from Selective Service (see ********************* * One-year probationary period may be required. * A pre-employment drug test will be required. * If you receive a conditional offer of employment for this position, you will be required to complete an Optional Form 306, Declaration for Federal Employment, and to sign and certify the accuracy of all information in your application. * DHS uses e-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. * All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choosing. * Incentives may be authorized; however, this is contingent upon funds availability. * License required: No * Pre-employment physical required: No * Bargaining Unit Position:No * Financial Disclosure: If you are hired, you may be required to complete a Confidential Financial Disclosure Report (OGE Form 450) within 30 days after appointment. * Qualification requirements must be met for those applications submitted by each cut-off date. * Complete the initial online assessments and USA Hire Assessment, if required. Qualifications Minimum Qualifications for GS-07: Specialized Experience: At least one year of specialized experience equivalent to the GS-05 level in the Federal service that included performing developmental assignments under the close guidance of a higher level specialist that provided exposure to a wide variety of management and administrative methods, techniques, and practices such as: * Compiling and updating budget data on spreadsheets; * Assisting with the preparation of requests for personnel actions; * Coordinating office moves and telephone service requirements; * Monitoring usage of government/company owned motor vehicles; * Responding to routine questions concerning administrative procedures and requirements. OR Education: One full year of graduate level education in a field which demonstrates the knowledge, skills, and abilities necessary to do the work of the position. OR Superior Academic Achievement: Successful completion of all the requirements for a bachelor's degree with Superior Academic Achievement. In order to be creditable under this provision, Superior Academic Achievement must have been gained in a curriculum that is qualifying for the position to be filled. Superior Academic Achievement is based on:(1) Class Standing - Applicants must be in the upper third of the graduating class in the college, university, or major subdivision, such as the College of Liberal Arts or the School of Business Administration, based on completed courses; OR (2) Grade-Point Average (G.P.A.) - Applicants must have a grade-point average of either (a) 3.0 or higher out of a possible 4.0 ("B" or better) as recorded on your official transcript, or as computed based on 4 years of education, or as computed based on courses completed during the final 2 years of the curriculum; or (b) 3.5 or higher out of a possible 4.0 ("B+" or better) based on the average of the required courses completed in the major field or the required courses in the major field completed during the final 2 years of the curriculum.; OR (3) Honor Society Membership - Applicants may be considered eligible based on membership in one of the approved national scholastic honor societies listed by the Association of College Honor Societies (*************************** OR Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide the total number of completed graduate semester hours (or equivalent) by 18. Add the two percentages. Minimum Qualifications for GS-09: Specialized Experience: At least one year of specialized experience equivalent to the GS-07 level in the Federal service that included experience such as: * Providing assistance to senior specialists in the evaluation and analysis of operational and administrative programs; * Assisting in the execution of administrative programs by carrying out specified portions or segments of specific projects such as updating budget data on spreadsheets and preparing routine budget requests; * Preparing requests for personnel actions; * Identifying and recommending solutions to administrative problems on established methods and procedures. OR Education: Master's or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree or LL.B. or J.D. in a field which demonstrates the knowledge, skills, and abilities necessary to do the work of the position. OR Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide the total number of completed graduate semester hours (or equivalent) beyond the first year (total graduate semester hours minus 18) by 18. Add the two percentages. All qualification requirements must be met by the cutoff dates listed under additional information. Qualification claims will be subject to verification. Do not copy and paste the duties, specialized experience, or occupational assessment questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position. NOTE: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Education If you are claiming education as any part of your qualifications for this position, you must submit an official transcript, unofficial transcript, or a list including courses, grades earned, completion dates, and quarter and semester hours earned. Special Instructions for Foreign Education: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show that the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. Failure to provide such documentation with your application will result in lost consideration. For further information, visit: ************************************************************************** Additional information THIS IS AN OPEN CONTINUOUS ANNOUNCEMENT. Applicants will be referred periodically throughout the announcement period based on the schedule below. * 1st Cut-off on 11/01/2025 * 2nd Cut-off on 12/01/2025 * Final Cut-off on 12/31/2025 Promotion Potential: When promotion potential is shown, the agency is not making a commitment and is not obligated to provide future promotions to you if you are selected. Future promotions will be dependent on your ability to perform the duties at a higher level, the continuing need for an employee assigned to the higher level, and administrative approval. Background Investigation: To ensure the accomplishment of our mission, DHS requires every employee to be reliable and trustworthy. To meet these standards, all selected applicants must undergo and successfully obtain and maintain a background investigation as a condition of placement into this position. This may include a credit check, a review of financial issues such as delinquency in the payment of debts, child support and/or tax obligations, as well as certain criminal offenses and illegal use or possession of drugs. Pursuant to Executive Order 12564, and the DHS Drug-Free Workplace Plan, ICE is committed to maintaining a drug-free workplace and, therefore, personnel in safety- or security-sensitive positions (testing designated positions) are subject to random drug testing. Moreover, other drug testing of employees (e.g., reasonable suspicion drug test) may be conducted in order to ensure a safe and healthy work environment. All applicants tentatively selected for employment at ICE are subject to pre-employment drug testing and a final offer of employment is contingent upon a negative drug test result. Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. (https://appsupport.usastaffing.gov/hc/en-us/sections/**********9652-Reasonable-Accommodation-Information) Expand Hide additional information Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Benefits: DHS offers competitive salaries and an attractive benefits package, including: health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays. Other benefits may include: flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers. DHS is committed to employee development and offers a variety of employee training and developmental opportunities. For more information, go to the DHS Careers website and select "Benefits." Disabled veteran leave will be available to any Federal employee hired on or after November 5, 2016, who is a veteran with a service-connected disability rating of 30 percent or more. A student loan repayment incentive may be available, in which case a service agreement will be required. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. How you will be evaluated You will be evaluated for this job based on how well you meet the qualifications above. You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position. You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics): * Attention to Detail * Customer Service * Decision Making * Flexibility * Integrity/Honesty * Interpersonal Skills * Learning * Reading Comprehension * Reasoning * Self-Management * Stress Tolerance * Teamwork Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on an assessment may also result in your removal from consideration. To preview the assessment questionnaire, click the following link: ******************************************************** Direct Hire Authority: These positions will be filled through the Office of Personnel Management's Direct Hire Authority. The "Rule of Three", Category Rating and Veterans Preference will not apply to this vacancy. For more information on Direct Hire Authority, please see: OPM Direct Hire Fact Sheet. Veterans: Although the Direct Hire Authority permits hiring without regard to Veterans Preference, applicants who are eligible for Veterans Preference are still encouraged to include that information in their application and submit supporting documentation (i.e. DD-214, or other substantiating documents). View information on veterans' preference. Career Transition Assistance Program: This program applies to Federal service employees whose positions have been deemed surplus or no longer needed, or employees who have been involuntarily separated from a Federal service position within the competitive service. To receive selection priority for this position, you must: 1) meet eligibility criteria for CTAP or ICTAP; 2) be rated well-qualified for the position; and 3) submit the appropriate documentation to support your CTAP or ICTAP eligibility. Well-Qualified includes those applicants whose knowledge, skills, and abilities clearly exceed the minimum qualification requirements for the position. For information on eligibility criteria and required documentation, go to: ************************************************************ Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Benefits: DHS offers competitive salaries and an attractive benefits package, including: health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays. Other benefits may include: flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers. DHS is committed to employee development and offers a variety of employee training and developmental opportunities. For more information, go to the DHS Careers website and select "Benefits." Disabled veteran leave will be available to any Federal employee hired on or after November 5, 2016, who is a veteran with a service-connected disability rating of 30 percent or more. A student loan repayment incentive may be available, in which case a service agreement will be required. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. Required documents Required Documents Help To apply for this position, you must submit a complete Application Package which includes: 1. Your resume showing relevant experience, education and training. Work experience must include: job title, duties, employer's name, employer's telephone number, employer's address, starting and ending dates (MM/YY), hours worked per week, and indicate whether or not we may contact your current supervisor. Limit your resume to two pages. Only resumes 2 pages in length will be accepted to determine eligibility and qualifications. For more information, view the following link. USAJOBS Help Center - Update your resume now so it meets new resume requirements 2. Other supporting documents (only submit if applicable to you): * Are you qualifying based on education? Submit a copy of your college transcript (unofficial is acceptable) or a list of coursework with hours completed. * Are you a veteran entitled to preference? Submit Member Copy 4 of your DD-214 or other (Certificate of Release or Discharge from Active Duty) or notice form. Those applying for 10-Point preference must fill out the SF-15 and provide an official document dated 1991 or later, from the Department of Veterans Affairs or from a branch of the Armed Forces, and/or any other associated documentation based on your preference. If applying based on eligibility under the Veterans Opportunity to Work (VOW) Act, you must submit certification from the Armed Forces that you will be discharged or released from active duty within 120 days from the date on the certification. This must indicate your dates of service, your rank, and confirm that you will be separated under honorable conditions. * Are you claiming special priority selection rights under the Career Transition Assistance Program (ICTAP/CTAP)? If so, submit all of the following: * A copy of your RIF separation notice, notice of proposed removal for failure to relocate, notice of disability annuity termination, or certification from the National Guard Bureau or Military Department that you are eligible for disability retirement; * A copy of your most recent SF-50 "Notification of Personnel Action'', noting your positions, grade level, and duty location; * A copy of your latest performance appraisal including your rating; and * Any documentation from your agency that shows your current promotion potential if applicable. * Are you a current or former political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee? Submit a copy of your applicable SF-50, along with a statement that provides the following information regarding your most recent political appointment: * Position title; * Type of appointment (Schedule A, Schedule C, Non-career SES, or Presidential Appointee); * Agency; and * Beginning and ending dates of appointment. If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
    $42.7k-67.9k yearly 49d ago
  • Service Support Specialist II

    Invitrogen Holdings

    Support associate job in Grand Island, NY

    As part of the Thermo Fisher Scientific team, you'll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world's toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer. Discover Impactful Work: All of our employees share a common set of values - Integrity, Intensity, Innovation and Involvement. Our ability to grow year after year is driven by our ability to attract, develop and retain world-class people who will thrive in our environment and share in our mission to enable our customers to make the world healthier, cleaner and safer. Join our dynamic Global Service and Support organization as a Senior Service Support Representative. In this role, you will be responsible for delivering outstanding customer experiences for our scientific instrument install base. A day in the Life: Provide customer support for Thermo Fisher Scientific instruments by answering customer inquiries. Inquires may be received via phone, email or web. Provide customer support by using all available resources, and escalate issues or problems when warranted Work collaboratively with internal teams, including sales, field, and product development, to provide support for instrument service, ensuring efficient resolution of service-related issues Participate in frequent training on instruments and continuing education on new technologies to remain at the cutting edge of scientific knowledge Accurately record pertinent information from the customer contacts in our Customer Management system. Recommend changes to knowledge databases, website, and other company-managed databases of technical information Proactively identify opportunities for process enhancements and implement improvements to enhance service quality and customer experience Contribute to team meetings Participate in additional special team or individual projects May be required to perform other related duties as opportunities arise Collect sales leads on incoming calls and emails. Minimal travel may be required for this position Keys to Success:Education Minimum of a B.S. or B.A in Life Sciences, Business or a similar field is required Experience 2+ years Prior experience in customer service or a customer-facing role is a plus Strong written and verbal communication skills Critical thinking & problem solving experience Proficiency in computer applications, including spreadsheets, databases, word processing, and internet usage Knowledge, Skills, Abilities Proven ability to quickly learn and understand new technical information Strong verbal and written communication skills with customers and colleagues Ability to prioritize effectively Excellent problem-solving and critical thinking capabilities Customer-focused attitude and strong teammate Compensation and Benefits The salary range estimated for this position based in New York is $54,000.00-$81,000.00. This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes: A choice of national medical and dental plans, and a national vision plan, including health incentive programs Employee assistance and family support programs, including commuter benefits and tuition reimbursement At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan Employees' Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount For more information on our benefits, please visit: *****************************************************
    $54k-81k yearly Auto-Apply 6d ago
  • Program Support Specialist, Day Services

    Peopleinc 3.0company rating

    Support associate job in Hamburg, NY

    Pay Range: $21-$27.41 Shift: Monday-Friday days The Program Support Specialist at day program should emphasize proactive strategies and respond to needs of each individual. The Program Support Specialist will be responsible for coaching staff to work on skills in a functional setting. Model for staff the proactive and reactive skills. Provide programmatic support to the site, staff and participants. Ensure the health, safety and well-being of individuals. ESSENTIAL FUNCTIONS/RESPONSIBILTIES Provide programmatic support where appropriate for site, staff and participants. Provide information and submits and monitors required documentation to Behavior Department on individual requiring more intensive behavior services. Create support profiles. Provides suggestions and collaboration for ongoing supports and safeguards and behavior plans as needed. Reviews training provided by the Behavior Department associated with behavior plans to staff as needed in collaboration with Senior Day Supervisor. Ensuring that the current BSP/MMP and semi-annual review is onsite Ensures fading plans from MMP's/BSP's are being followed and monitored. Reviews Therap Coaching Notes, SCIP-R Alerts, Therap RIA Alerts and Restrictive Intervention Applications (RIA) and ensures the use of this information to facilitate program planning in compliance with the Department of Behavioral Health Services Policies and Procedures. Completes monthly trending - including information from Behavior Tracking, Coaching Notes, and SCIP-R Alerts - Prepares, submits, and presents HRC packets for individuals without active BIS support Provides assistance with crisis intervention as needed to support the direct care staff Ensures supplies/supports are available to meet individual needs. Attends and participates in general staff meetings, in-service training, monthly support team meetings and other pertinent agency and community program meetings. May attend Life Plan meeting as needed. Assist in developing Day Habilitation staff action plans that will promote an individual's valued outcome, independence and ability to contribute to the community for all assigned Day Hab individuals as needed. Complies with all agency policies and procedures Responsible for communication with transport providers and providing support as needed. MINIMUM QUALIFICATIONS A./B.S. or associate's degree in psychology or behavior management related field preferred and two years of experience or combination of Education and Human Service Experience. Minimum of 2 years related experience. Ability to meet physical requirement of the position when performing the following: Standing, walking, sitting, bending stooping, squatting, kneeling and climbing. Lifting requirements of 35 lbs. Ability to lift and transfer individuals manually and mechanically as required by prescribed program plan. Ability to move, reposition and place individual in pieces of equipment. Physical agility and ability to react to emergency situation including maintaining Required certifications (i.e. SCIP, CPR) CPR certification required. Valid NYS Driver's license that meets agency policy. Medication certification preferred
    $21-27.4 hourly 60d+ ago
  • Bilingual Client Support Associate

    Col 3.9company rating

    Support associate job in Fredonia, NY

    Benefits: Competitive salary Employee discounts Flexible schedule Opportunity for advancement Training & development We are looking for someone who thrives in a welcoming, customer service-oriented environment with excellent communication skills. If you enjoy building strong relationships with clients, then look no further and apply today! Join our team as a Seasonal Client Support Associate and be the friendly face for all those who visit our offices, ensuring exceptional client experiences and providing essential support. In this role, you will actively engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times. Join our team and make a positive impact on our client's journey with us! No matter your work background or experience level, we welcome you to apply! What you need: Strong interpersonal and communication skills Experience in a fast-paced retail environment Basic computer proficiency and ability to troubleshoot Prior customer service or sales experience is preferred, but not required Willingness to learn and grow in a customer-focused role Additional Perks: Full-time and part-time positions are available Flexible Schedule Options - Work that works for you! Work Lotto (Win money for logged shifts) Low-cost benefits (healthcare, dental & vision) Teladoc (Unlimited Teladoc sessions for you and your whole household for $18 per month) Free identity theft protection Corporate discount program Free tax preparation training and PTIN registration reimbursement Referral bonus opportunities are available for referring qualified candidates Free continuing tax education Opportunities for advancement within the organization Employee referral program Medical & Prescription benefit option (eligible to participate after working 1,560 hours annually) 401k with Company Match (eligible to participate after working the first 1,000 hours) If you're looking for a rewarding opportunity to learn new skills and make an impact, apply today! Compensación: $16.00 - $17.00 per hour Working at Jackson Hewitt Jackson Hewitt is a national brand with local heart. After 40+ years and our name on over 65 million returns, we're not only committed to providing a better tax experience for the hardest-working Americans, but we also strive to change the lives in our communities for the better, too. We offer a full suite of tax preparation services and guidance. Join us. Taxes are fun (really!) At Jackson Hewitt, we're proud to offer tax training to beginners and continuing education courses for more seasoned Tax Pros. We offer on-the-job mentorships too, and we're always championing your professional success and personal goals. Enjoy a flexible schedule and work that works around you for a change. Plus, start earning extra income and learning a recession-proof life skill now. PTIN Certification: Yes Thank you for your interest in Jackson Hewitt Inc., Jackson Hewitt Technology Services, LLC, Tax Services of America, Inc., or any of its or their subsidiaries, affiliates, or related entities (collectively herein, “Jackson Hewitt” or the “Company,” but excluding independently owned and operated franchise locations). The Company is an equal employment opportunity employer and does not tolerate discrimination against or harassment of any applicant or employee on the basis of race, color, sex, religion, national origin, age, disability, or any other status protected by applicable federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. CANDIDATE ACKNOWLEDGEMENT: Tax Preparer Applicants: I understand, as a condition of employment, I must be able to obtain a Preparer Tax Identification Number (PTIN) and the IRS will conduct their own background investigation. I certify that all answers given in connection with my application(s) for employment with Jackson Hewitt Inc. and/or its wholly owned subsidiary Tax Services of America, Inc. (collectively, the “Company”) are true and complete to the best of my knowledge. I understand that a false statement, false answer, misrepresentation or omission may result in a decision not to hire me, the withdrawal of an offer of employment, or the termination of my employment with the Company, regardless of when the false or misleading information or omission is discovered. I understand that the completion of this application is a preliminary step to employment. It does not obligate the Company to offer employment to me, or for me to accept employment. This application is considered active for a period of time not to exceed (30) days. I understand that a Company representative may contact me during the application process. By providing my phone number, I consent to receive automated telephone calls and/or text messages from Jackson Hewitt and its agents regarding Jackson Hewitt employment opportunities. Message and data rates may apply. Text STOP to opt-out. By submitting an application, I certify, agree, and confirm my review and understanding, as set forth in the “Candidate Acknowledgment” set forth on the job posting.
    $16-17 hourly Auto-Apply 58d ago
  • Member Support Specialist

    Girl Scouts of Western New York Inc.

    Support associate job in Cheektowaga, NY

    Membership Support Specialist Reports To: Chief Program Officer Department: Members Support Status: Part-Time, Seasonal ABOUT GIRL SCOUTS: Are you mission-driven, looking to work in a dynamic team environment, and influence the lives of girls? If so, take the time to check out Girl Scouts of Western New York. Since 1912, Girl Scouts has empowered girls to develop the skills and the voice to become successful and productive citizens. Girl Scouting builds girls of courage, confidence and character, who make the world a better place. If you'd like to be part of this exciting, empowering, and valuable experience, we encourage you to apply. We look forward to hearing from you! POSITION SUMMARY: The Girl Scouts of Western New York (GSWNY) is seeking a dynamic and mission-driven cross-functional Membership Support Specialist to support two core operational areas: volunteer experience, and product program (cookie sales). This role is ideal for a strategic thinker and relationship builder who thrives in a fast-paced, community-focused environment. The Membership Support Specialist provides essential frontline service and logistical support to volunteers, caregivers, and staff across key program areas. The role is seasonal with the summers off (June through August). ESSENTIAL FUNCTIONS: Product Program Support Cookie Cupboard preparation, order reconciliation and distribution logistics. Respond to inquiries and provide guidance related to the Cookie Program via phone, email, or in person. Volunteer Support Support volunteer training and events (virtual and in-person) to ensure volunteers can be successful in carrying out our mission. Troubleshoot volunteer concerns and help foster a supportive community. Monitor troop health and support sustainable growth and retention strategies. Administrative & Follow-Up Process Product Program payments. Follow up with volunteers to guide them through the Girl Scout journey. Assist with assembling and distributing girl and leader's resources and materials. Monitor and answer inquiries within the CRM (Customer Relationship Management) system. Support the Council's strategic goals, mission, and ongoing commitment to diversity, equity, inclusion, and belonging as an active and engaged member of the GSWNY staff team and community. The above job description is not intended to be an all-inclusive list of duties and standards of the position. Other duties may be assigned as needed. GSWNY maintains the right to add, change or alter the functions of this position at any time. Experience & Qualifications: Girl Scouts is proud to serve a diverse community of girls and volunteers. Bilingual language skills or proficiency in one or more non-English language is always appreciated, though not required. A combination of education and experience equivalent to a Bachelor's degree in or equivalent experience in non-profit management, recruitment, project management. Proficiency in Microsoft Office Suite and comfort learning new database/CRM tools. Must be able to travel locally within the Buffalo/ Niagara region and work evenings and weekends as needed. Commitment to the mission and values of Girl Scouts, including diversity, equity, inclusion, and belonging Additional Requirements: Strong analytical skills and problem-solving abilities; interpersonal skills Ability to handle sensitive information and maintain confidentiality. Capacity to network effectively and positively represent GSWNY in the public arena. Ability to articulate organizational mission and its importance with passion and conviction, and in a manner that resonates with the listener. Commitment to diversity and ability to interact with diverse populations. Strong time management skills with ability to work independently and effectively prioritize duties and tasks in order to successfully meet and manage multiple deadlines. Excellent oral and written communication skills and the ability to communicate clearly. Proven capability to work in a collaborative, service-focused environment. Ability to meet the travel requirements of the position to conduct Council business; and If travel is required, must possess a valid driver's license, meet minimum state auto insurance requirements, and meet the insurance carrier's requirements for coverage. HOURS & TRAVEL: September through May (June-August off) 20-25 hours per week Tuesday - Thursday; nights and weekends as needed. Must be able to lift up to 25 lbs and set up materials for event booths. GIRL SCOUT MEMBERSHIP: All Employees of Girl Scouts must maintain an active, annual membership in Girl Scouts of Western New York. This membership must be renewed annually, and all newly hired employees are expected to enroll with GSWNY within the first 30 days of their employment. EQUAL OPPORTUNITY EMPLOYMENT: Girl Scouts of Western New York celebrates diversity in all forms and is committed to creating an inclusive, collaborative and supportive environment for all. All employment decisions are based qualifications, merit, performance and the needs of the organization. As an equal opportunity employer, GSWNY does not discriminate on the basis of any qualified applicant's race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, military or veteran status or any other groups or persons protected by federal, state or local law. GSWNY EQUITY COMMITMENT STATEMENT: Since our founding over 100 years ago, Girl Scouts of Western New York has been, and will continue to be, an organization rooted in gender equity and advocacy to make the world a better place. GSWNY is committed to diversity, equity, inclusion, racial justice and belonging, and strives to create and nurture inclusive experiences where all people throughout our community are confident they belong.
    $37k-61k yearly est. Auto-Apply 60d+ ago
  • Client Support Specialist

    P & A Administrative Services

    Support associate job in Williamsville, NY

    Full-time Description Are you passionate about helping people and delivering exceptional customer experiences? We're looking for a Client Support Specialist to manage and support employee benefit plans, including FSA, HRA, HSA, DCA, Parking, Transit, and Lifestyle/Wellness programs. In this role, you'll play a key part in ensuring our clients and their employees have smooth, accurate, and timely plan administration. What You'll Do Provide outstanding customer service and support to clients and participants Assist clients in understanding plan documentation and compliance requirements Collaborate with sales and new business teams to improve client experience Prepare client reports and reconcile administrative data accurately Monitor payroll files and ensure timely deposits and recordkeeping Investigate and resolve client and participant inquiries, escalating issues as needed Perform IRS non-discrimination testing and internal operational audits Maintain accurate records and keep management informed of any critical issues Support cross-functional teams to ensure seamless service delivery Requirements High school diploma or equivalent (Associate or Bachelor's preferred) Proven experience in customer service and benefit administration Prior experience with P&A services preferred Strong project management skills and ability to multitask efficiently Excellent verbal and written communication skills Ability to build strong client relationships and maintain long-term partnerships Proficiency in Microsoft Excel and other office tools Familiarity with CRM tools and client engagement strategies Salary Description $18-$22
    $41k-59k yearly est. 60d+ ago
  • Peer Support Specialist

    All Other Openings

    Support associate job in Niagara Falls, NY

    Job DescriptionDescription: Peer Support services are peer-delivered services with a rehabilitation and recovery focus. They are designed to promote skills for coping with and managing behavioral health symptoms while facilitating the utilization of natural resources and the enhancement of recovery-oriented principles. The structured, scheduled activities provided by this service emphasize the opportunity for peers to support each other in the restoration and expansion of the skills and strategies necessary to move forward in recovery. Individuals providing these services will do so through the paradigm of the shared personal experience of recovery. Peer Support services are peer-delivered services with a rehabilitation and recovery focus. They are designed to promote skills for coping with and managing behavioral health symptoms while facilitating the utilization of natural resources and the enhancement of recovery-oriented principles (e.g. hope and self-efficacy, and community living skills). Peer support uses trauma-informed, non-clinical assistance to achieve long-term recovery from a behavioral health disorder. Activities included must be intended to achieve the identified goals or objectives as set forth in the individual's individualized service plan, which delineates specific goals that are flexibly tailored to the participant and attempt to utilize community and natural supports. The intent of these activities is to assist individuals in initiating recovery, maintaining recovery, and enhancing the quality of personal and family life in long-term recovery. KEY RESPONSIBILITIES: Provide one-on-one support to help individuals set and achieve recovery-oriented goals. Assist clients in navigating community resources, benefits, and housing options. Support individuals in developing budgeting, organization, and life skills. Encourage mental health symptom management and relapse prevention strategies. Help clients explore education and employment opportunities. Foster self-sufficiency and empowerment through advocacy and mentorship. Local Travel Required Requirements: Must have a high school diploma or GED. New York State Certified Peer Specialist (NYCPS) or Certified Recovery Peer Advocate (CRPA) required. Provisional certifications accepted. Must have a Driver's License and access to private reliable transportation Personal experience with mental health recovery or substance use recovery. Strong communication, advocacy, and problem-solving skills. Ability to work independently and in diverse community settings.
    $36k-61k yearly est. 25d ago
  • 1-1 Support Specialist

    Parent Network 3.7company rating

    Support associate job in Buffalo, NY

    Parent Network of WNY has an opening for a full-time 1-on-1 Support Specialist specializing in assisting families impacted by disabilities. A strong background in mental health services is preferred. Provide support and information to families and professionals with concerns about specific disabilities, special education navigation, behavior, or community resources. Requested information is provided via phone, email, or in person. In addition, the Specialist will complete required documentation, including daily computer entries. It is essential that the candidate be a good listener, be able to work well with people, have comprehensive knowledge of community services and special education, and be able to share accurate and meaningful information. The ideal candidate will be able to effectively collaborate with schools and community organizations throughout WNY. Qualifications Bachelor's Degree (BA/BS) in education or related discipline required, a minimum of 4 years related experience, or an appropriate combination of education, human service/training, knowledge of mental health services and specific discipline-related experience. It is preferred that the candidate be the parent of an individual with special needs or be a recipient of services themselves. Preference will be given to a bilingual candidate who is proficient in Spanish. Additional Information Full time position
    $37k-56k yearly est. 5h ago
  • Production Support Associate - 1st Shift / 7am to 3:30pm / Monday to Friday

    Perry's Ice Cream 4.0company rating

    Support associate job in Akron, NY

    2 Openings! Shift 1st Shift / 7am to 3:30pm / Monday to Friday - - Additional days or overtime as required to complete the daily demands About the Role: As a core member of our production team, you will be expected to: Be responsible for adding ingredients into the ice cream Duties involve but are not limited to lifting and pouring 50-60 lb pails of sauces and/or 20-30 lb boxes of other ingredients every 3-5 minutes, general housekeeping, and packaging product Keep work area clean and in safe condition while performing other duties Assist in other areas to support the production and sanitation teams As your employer, Perry's will help you to achieve all of the above goals through feedback, education, and continuous professional development. What We're Looking For: Support the production of safe, high quality products and team member safety High School Diploma, HSE or GED required Must be a minimum of 18 years of age Be willing to be payrolled through a temporary staffing service Ability to stand and walk for extended amounts of time as well as maintain footing on wet/icy floors Ability to push, pull and lift up to 60 lbs continuously Ability to stand for the entire shift Someone with attention to detail to follow verbal and written directions Someone who is reliable, dependable, and thrives in a team environment Ability to briefly enter an extreme environment of -20 degrees at times Ability to use proper lifting and bending techniques Someone with good basic math skills Responsible for following all Good Manufacturing Procedures (GMP's) Help floor technicians and sanitation technicians when needed, especially, during change over Work Environment & Culture: Fast-paced Safety and Value Oriented Culture Safety toed boots/shoes required Why Perry's? Working with and talking about ice cream… how cool is that? Behind every bite of Cookie Dough and every scoop of Panda Paws is a passionate team bringing hard work and creative ideas to the table. For over 100 years, Perry's Ice Cream has been bringing people together to celebrate life's moments, and you can be a part of this magic. If you enjoy ice cream and collaborating with others, Perry's is the place for you! We provide a rewarding supportive environment, and are looking for enthusiastic, talented individuals to join our growing team! Plus, you get to be around ice cream. Who could ask for anything more? Pay: Base Pay Rate: $18.69/ hour - $20.76 / hour Shift Differential: $0.50 / hour Perry's Ice Cream is an Equal Opportunity Employer and drug free facility.
    $18.7-20.8 hourly Auto-Apply 60d+ ago
  • Resident Support Specialist

    Bestself Behavioral Health 4.0company rating

    Support associate job in Buffalo, NY

    FLSA Status: Non-exempt Starting rate: $18.00 Hours: Full-time, Part-Time, and Per Diem availability Renaissance Addiction Services: 920 Harlem Rd. West Seneca, NY 14224 Assists in maintaining a stable and therapeutic environment in the residence. Assists residents in learning community integration, provides exposure to supportive services and encourages participation in social, educational, vocational, psychiatric, and rehabilitative activities. Assists in household management tasks such as preparation of meals or housekeeping tasks. Oversees clients engaged in household tasks. Provides transportation for and supervision of clients who leave the facility. If assigned to night duty, the RSS is responsible for supervision of the facility, security camera monitoring and enforcement of program rules under direction of the on-call management team. Principal Duties and Responsibilities: * Facilitate peer mentoring, support and encouragement * Coordination of social and recreational activities * Oversee clients with kitchen and laundry room use * Assist with household chores when needed * Assist with meal preparation, if needed * Supervision of facility and security cameras at night * Available to work holidays and weekends Required Knowledge and Skills: * Ability to tolerate stressful and/or ambiguous work situations. * Ability to maintain flexible work schedule, especially nights, weekends and holidays. * Comfortable working within potentially unsafe environments. * Ability to identify potential crisis situations, convey this information to supervisor in a timely and appropriate manner, and follow through with directions. * Must be able to stoop, bend and lift up to 30 lbs. frequently. * Must be able to stand or sit for extended periods of time. * Must be able to climb stairs frequently. * Clean NYS driver's license Minimum Qualifications: Associates degree human service field and one year in a human service agency. OR High school diploma or equivalency and two years full time paid experience in a human service agency or health care facility. Some things you can look forward to: * Welcoming, team environment, that inspires you to thrive and be your BestSelf! * Rewarding work experience! * Generous paid time off * Flexible schedule * Various student loan forgiveness programs * Multiple and diverse health insurance options * Many other unique lifestyle & personal insurance options * Tuition reimbursement * CASAC certification tuition support * Professional license/certification renewal reimbursement * Defensive driving course reimbursement (if required for position) * Career growth and advancement opportunities * We look forward to telling you more!
    $18 hourly 33d ago
  • Endpoint Support Specialist

    Cornerstone Community Federal Credit Union 3.3company rating

    Support associate job in Lockport, NY

    As a team member of the IT Department, the Desktop Support Specialist provides Tier-1 support for the end-user desktop infrastructure, including PCs, laptops, phones, computer applications, and other infrastructure items. This position is responsible for daily HelpDesk support via phone or email under the supervision of the Director of I.T. and Systems Management. Duties include new systems roll out and local travel to branches when required. * This position is part of the Late Friday and Saturday rotation schedules. Essential Duties and Responsibilities: * Responds to employee requests for service and determines the nature and extent of support needed. * Installs, configures, maintains, and troubleshoots a wide range of software used throughout the operation. Performs hardware/software upgrades to existing computer equipment as needed. * Responds to software or hardware problem calls on site or over the phone or through the helpdesk system for users. Investigates error messages and determines resolution. Reinstalls program or replace files that are causing errors. * Provides network support for all locations which includes installing networked application software, granting access to employees, creating user groups, resetting passwords, managing shared resources, installing peripherals, configuring computer security. * Trains employees in startup, basic and advanced use of software programs including Outlook Exchange electronic mail and calendaring, Microsoft Office. May provide group training on request. * Develop job aids for tasks performed in software applications. Sets up procedures to facilitate software installation or to help users in their specific tasks. * Maintains up-to-date expertise in the operation and application of the business standard software and a working knowledge of a wide variety of commonly used hardware and software. * Assists in evaluation and testing of computer software and in planning for future needs. * May provide license tracking companywide on all centrally purchased packages such as anti-virus and office suites. * Maintain current and accurate inventory for all IT assets * Performs other related duties as required to accomplish the objectives of the position. * This position is deemed an essential position and must follow the essential employee requirements. * Complete all required training before or by the assigned deadline. * Other duties as assigned. Required Knowledge, Skills and Abilities: * Requires special technical knowledge of the techniques and procedures of software and network support for multiple users. * Must understand installation, configuration and troubleshooting processes for software, hardware, networking and accessory equipment. * Requires sufficient analytical skills to assess problems or unusual situations and develop solutions. * Prefer knowledge of how to assemble and disassemble personal computer components, including cabling. * Requires the ability to independently perform all of the duties of the position efficiently and effectively. * Must be able to install, configure, troubleshoot and maintain all of the software applications. * Must have strong communication and training skills and be able to communicate technical information to non-technical users. * Requires knowledge of basic networking switch commands, Active Directory and VMWare. * Deep understanding of how a credit union functions, and the value it brings to its members and community. This includes understanding of what a Cooperative is, as that is the business models of all credit unions. Confidentiality: Employees are required to maintain the confidentiality of all sensitive Cornerstone CFCU, member, employee, and proprietary information both during and after their employment. If an employee has a question about the confidentiality of a particular matter, they should consult with their Manager/Supervisor or Human Resources. Any violation of this rule may subject the employee to disciplinary action, up to and including termination of employment. Qualifications: * AA/AS degree in computer related field plus two years relevant experience or a BA/BS degree in computer science or related discipline; or the combination of education and experience that enables performance of all aspects of the position. * Requires experience with personal computer equipment. Preferred experience with personal computer word processing, spreadsheet, database, DOS and Windows skills. * Bondable upon initial employment and continue to be bondable throughout term of employment. Physical Requirements: The functions of the position usually performed sitting but may require some amount of time standing. Some amount of stooping, kneeling, bending, crouching, lifting, walking, carrying and other movements may be required. Tasks involving working on a computer keyboard, typewriter, calculator, cutting, labeling and taping involve extensive wrist and hand movements. All individuals are required to be able to perform these movements without significant risk of injury to themselves or others. EOE Race/Sex/Vet/Disability Cornerstone CFCU is an equal opportunity employer that complies with the laws and regulations set forth in the following EEO Is the Law poster: **************************************************************** Cornerstone CFCU is committed to diversity, and values the ways in which we are different.
    $40k-48k yearly est. 19d ago
  • Peer Support Specialist

    Venture Forthe 3.7company rating

    Support associate job in Cheektowaga, NY

    Requirements PEER SUPPORT SPECIALISTS REQUIREMENTS: New York State Certified Peer Specialist (NYCPS) or Certified Recovery Peer Advocate (CRPA) required. Provisional certifications accepted. At least 18 years of age Must identify as being actively in recovery from a mental health condition or major life disruption ( as an event or series of events that leads to interruption in one's health, home, purpose or community) and self-disclose one's mental health recovery journey Possess a high school diploma or GED Satisfactory writing ability Local Travel Required CUSTOMER SERVICE/INTERPERSONAL SKILLS Maintains appropriate office presence; Responsible and cooperative with participants/families, supervisors, fellow employees, and providers; Maintains friendly working atmosphere; Maintains professional attitude; Maintains professional appearance; Accepts constructive criticism as evidenced by appropriate changes in behavior; Utilizes established channels of communication; Recognizes, accepts and respects people as individuals; and Recognizes limitations and seeks assistance appropriately. Assists other employees where needed Venture Forthe Inc. is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of any kind: Venture Forthe, Inc. is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Salary Description $15-$17.75
    $32k-41k yearly est. 12d ago
  • Project Support Coordinator

    K&A Engineering 4.3company rating

    Support associate job in Spencerport, NY

    Job Description K&A Engineering Consulting - is a privately held company, providing comprehensive consulting, engineering and design, program/project management, construction management, and support services to power utility and industrial clients. Specializing in substation, transmission, distribution, distributed energy resources, and EPC services, we excel in solving complex challenges with precision-driven solutions. We pride ourselves on employing top talent, fostering a culture of excellence, and building meaningful relationships with clients and employees. Powered By Innovation, Passion, And Purpose. Start your K&A Career: We are seeking a highly motivated and skilled Project Support Coordinator to join our team at K&A Engineering in Spencerport, New York. In this role, you will have the opportunity to work on exciting and challenging projects that make a real impact in the energy and utility sectors. You'll be part of a dynamic, people-focused team where your expertise, ideas, and contributions will be valued and celebrated. Role Expectations: This Project Support will assist the Project Manager by handling key administrative and technical tasks, including SAP task-based routing, purchase requests, purchase orders and providing general support to different projects and programs. The day-to-day responsibilities of this resource include: Perform a wide range of analyst assignments and resolve recurring problems independently without close supervision Parse data and present in a meaningful format Analyze project financials and budgets Anticipate upcoming responsibilities or needs and use initiative appropriately Utilize SAP to: Prepare purchase requests and purchase orders Troubleshoots and resolves errors or issues with attention to detail Processes receipts, accruals, and invoices as part of the purchasing process What we're looking for: Two-Year Degree in Business related field 1-2 years' experience in construction and project management Excel, Microsoft, and PowerPoint Expertise. (Microsoft Excel utilization of pivot tables, v look-up, algorithms, and excel other functions). SAP experience preferred Administrative Background Preferred Reports to the office daily Pay Range $60,000-64,000/annually Why Join K&A? People-First Culture: We put our people at the center of everything we do, creating an environment where your professional and personal growth is a top priority. Innovation & Learning: We encourage continuous learning and invest in your development through training, mentorship, and hands-on experience. Collaborative Team Environment: We believe in the power of collaboration and working together to achieve the best outcomes for our clients and employees. Recognition & Growth: We've earned our reputation through uncompromising precision and a commitment to excellence. As an agile and fast-growing company, we offer plenty of opportunities for your career advancement and growth. Competitive Compensation & Benefits: We offer a comprehensive benefits package for eligible classified employees, including but not limited to: Medical, Dental, and Vision Insurance FSA, HSA, and Dependent Care Spending Account 401K (Traditional and Roth with Company Match) Lifestyle Spending Account (LSA) Paid Parental Leave Paid Holidays and Flexible PTO Tuition Reimbursement, Parking and Transit Reimbursement, and Pet Insurance Long-Term Disability, Short-Term Disability, and Life Insurance EAP (Employee Assistance Program) Check out our career page for more information! The salary range for this role considers a wide range of factors that are considered in making compensation decisions, including but not limited to technical ability, experience and training, licenses and certifications, and other related skillsets. The disclosed range is an estimate and has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled.
    $60k-64k yearly 10d ago
  • Mission Support Specialist

    Department of Homeland Security 4.5company rating

    Support associate job in Batavia, NY

    Organizational Location: These positions are located in the Department of Homeland Security, U.S. Immigration and Customs Enforcement, Enforcement and Removal Operations (ERO), in multiple locations as specified in this announcement.. Salary: The salary range indicated in this announcement will be adjusted to include locality payment for selected duty location. General Schedule locality pay tables may be found under Salaries & Wages. Summary Organizational Location: These positions are located in the Department of Homeland Security, U.S. Immigration and Customs Enforcement, Enforcement and Removal Operations (ERO), in multiple locations as specified in this announcement.. Salary: The salary range indicated in this announcement will be adjusted to include locality payment for selected duty location. General Schedule locality pay tables may be found under Salaries & Wages. Overview Help Accepting applications Open & closing dates 10/27/2025 to 12/31/2025 Salary $42,679 to - $67,865 per year The salary range shown is for base salary only, actual salary will be determined based on the duty location of the selectee. Pay scale & grade GS 7 - 9 Locations Many vacancies in the following locations: Anchorage, AK Birmingham, AL Gadsden, AL Mobile, AL Show morefewer locations (185) Montgomery, AL Fayetteville, AR Fort Smith, AR Little Rock, AR Texarkana, AR Eloy, AZ Florence, AZ Phoenix, AZ Tucson, AZ Yuma, AZ Adelanto, CA Bakersfield, CA Calexico, CA Camarillo, CA El Centro, CA Fresno, CA Los Angeles, CA Morgan Hill, CA Redding, CA Sacramento, CA San Bernardino, CA San Diego, CA San Francisco, CA Santa Ana, CA Santa Maria, CA Stockton, CA Alamosa, CO Aurora, CO Centennial, CO Craig, CO Durango, CO Florence, CO Frederick, CO Grand Junction, CO Hartford, CT Dover, DE Fort Myers, FL Jacksonville, FL Miami, FL Miramar, FL Orlando, FL Plantation, FL Pompano Beach, FL Stuart, FL Tallahassee, FL Tampa, FL Atlanta, GA Folkston, GA Lumpkin, GA Savannah, GA Tamuning, GU Honolulu, HI Cedar Rapids, IA Des Moines, IA Sioux City, IA Boise, ID Idaho Falls, ID Twin Falls, ID Broadview, IL Chicago, IL Rock Island, IL Indianapolis, IN Wichita, KS Bowling Green, KY Louisville, KY Alexandria, LA Baton Rouge, LA Jena, LA Lafayette, LA New Orleans, LA Oakdale, LA Winnfield, LA Burlington, MA Baltimore, MD Salisbury, MD Scarborough, ME Detroit, MI Grand Rapids, MI Fort Snelling, MN Kansas City, MO Saint Louis, MO Strafford, MO Gulfport, MS Pearl, MS Billings, MT Cary, NC Charlotte, NC Greensboro, NC Hendersonville, NC Wilmington, NC Grand Forks, ND Grand Island, NE North Platte, NE Omaha, NE Manchester, NH Elizabeth, NJ Mount Laurel, NJ Newark, NJ Albuquerque, NM Chaparral, NM Las Cruces, NM Roswell, NM Las Vegas, NV Reno, NV Batavia, NY Buffalo, NY Central Islip, NY Champlain, NY Malta, NY New York, NY Brooklyn Heights, OH Cincinnati, OH Westerville, OH Oklahoma City, OK Tulsa, OK Eugene, OR Medford, OR Portland, OR Lords Valley, PA Philadelphia, PA Philipsburg, PA Pittsburgh, PA Williamsport, PA York, PA Aguadilla, PR Guaynabo, PR Warwick, RI Charleston, SC Columbia, SC Greer, SC Sioux Falls, SD Chattanooga, TN Knoxville, TN Nashville, TN Alvarado, TX Amarillo, TX Anson, TX Athens, TX Austin, TX Big Spring, TX Conroe, TX Corpus Christi, TX Dallas, TX Del Rio, TX Edinburg, TX El Paso, TX Harlingen, TX Houston, TX Huntsville, TX Karnes City, TX Laredo, TX Livingston, TX Los Fresnos, TX Lubbock, TX Memphis, TX Midland, TX Pearsall, TX Pecos, TX Pflugerville, TX Raymondville, TX San Angelo, TX San Antonio, TX Taylor, TX Waco, TX Ogden, UT Orem, UT Saint George, UT West Valley City, UT Bowling Green, VA Chantilly, VA Harrisonburg, VA Norfolk, VA Richmond, VA Salem, VA Charlotte Amalie, VI Saint Thomas, VI Saint Albans, VT Ferndale, WA Richland, WA Seattle, WA Tacoma, WA Yakima, WA Milwaukee, WI Charleston, WV Cheyenne, WY Remote job No Telework eligible Yes-as determined by the agency policy. Travel Required Occasional travel - You may be expected to travel for this position. Relocation expenses reimbursed No Appointment type Permanent Work schedule Full-time Service Competitive Promotion potential 12 Job family (Series) * 0301 Miscellaneous Administration And Program Supervisory status No Security clearance Other Drug test Yes Position sensitivity and risk High Risk (HR) Trust determination process * Credentialing * Suitability/Fitness Financial disclosure Yes Bargaining unit status No Announcement number OPM-ERO-12821404-DHA-EKS Control number 848931200 This job is open to Help The public U.S. Citizens, Nationals or those who owe allegiance to the U.S. Career transition (CTAP, ICTAP, RPL) Federal employees whose job, agency or department was eliminated and are eligible for priority over other applicants. Clarification from the agency These positions will be filled through the Office of Personnel Management's Direct Hire Authority for the occupation and is open to all U.S. citizens. Duties Help As a Mission Support Specialist, at the full performance level you will perform the following duties: * Coordinate and perform a wide variety of administrative and management services essential to the operations of the office including, but not limited to: management information systems, telecommunications, budget, finance, procurement, human resources, training, logistics, property, space, records and files, printing and graphics, mail, travel, and office equipment; * Advise management on assigned administrative matters; * Conduct or participate in the evaluation of administrative programs, systems and methods and identify ways to improve the efficiency and effectiveness of these services at the local level; * Represent the office in dealings with vendors and organizations within the agency that have primary responsibility for these services; * Operate, manage, and oversee a fleet management program including: purchase, disposal, maintenance, budgeting, and reporting functions. Requirements Help Conditions of employment * You must be a U.S. citizen to apply for this position. * You must successfully pass a background investigation. This may include a credit check, a review of financial issues, as well as certain criminal offenses and illegal use or possession of drugs. * Selective Service: Males born after 12/31/59 must be registered or exempt from Selective Service (see ********************* * One-year probationary period may be required. * A pre-employment drug test will be required. * If you receive a conditional offer of employment for this position, you will be required to complete an Optional Form 306, Declaration for Federal Employment, and to sign and certify the accuracy of all information in your application. * DHS uses e-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. * All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choosing. * Incentives may be authorized; however, this is contingent upon funds availability. * License required: No * Pre-employment physical required: No * Bargaining Unit Position:No * Financial Disclosure: If you are hired, you may be required to complete a Confidential Financial Disclosure Report (OGE Form 450) within 30 days after appointment. * Qualification requirements must be met for those applications submitted by each cut-off date. * Complete the initial online assessments and USA Hire Assessment, if required. Qualifications Minimum Qualifications for GS-07: Specialized Experience: At least one year of specialized experience equivalent to the GS-05 level in the Federal service that included performing developmental assignments under the close guidance of a higher level specialist that provided exposure to a wide variety of management and administrative methods, techniques, and practices such as: * Compiling and updating budget data on spreadsheets; * Assisting with the preparation of requests for personnel actions; * Coordinating office moves and telephone service requirements; * Monitoring usage of government/company owned motor vehicles; * Responding to routine questions concerning administrative procedures and requirements. OR Education: One full year of graduate level education in a field which demonstrates the knowledge, skills, and abilities necessary to do the work of the position. OR Superior Academic Achievement: Successful completion of all the requirements for a bachelor's degree with Superior Academic Achievement. In order to be creditable under this provision, Superior Academic Achievement must have been gained in a curriculum that is qualifying for the position to be filled. Superior Academic Achievement is based on:(1) Class Standing - Applicants must be in the upper third of the graduating class in the college, university, or major subdivision, such as the College of Liberal Arts or the School of Business Administration, based on completed courses; OR (2) Grade-Point Average (G.P.A.) - Applicants must have a grade-point average of either (a) 3.0 or higher out of a possible 4.0 ("B" or better) as recorded on your official transcript, or as computed based on 4 years of education, or as computed based on courses completed during the final 2 years of the curriculum; or (b) 3.5 or higher out of a possible 4.0 ("B+" or better) based on the average of the required courses completed in the major field or the required courses in the major field completed during the final 2 years of the curriculum.; OR (3) Honor Society Membership - Applicants may be considered eligible based on membership in one of the approved national scholastic honor societies listed by the Association of College Honor Societies (*************************** OR Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide the total number of completed graduate semester hours (or equivalent) by 18. Add the two percentages. Minimum Qualifications for GS-09: Specialized Experience: At least one year of specialized experience equivalent to the GS-07 level in the Federal service that included experience such as: * Providing assistance to senior specialists in the evaluation and analysis of operational and administrative programs; * Assisting in the execution of administrative programs by carrying out specified portions or segments of specific projects such as updating budget data on spreadsheets and preparing routine budget requests; * Preparing requests for personnel actions; * Identifying and recommending solutions to administrative problems on established methods and procedures. OR Education: Master's or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree or LL.B. or J.D. in a field which demonstrates the knowledge, skills, and abilities necessary to do the work of the position. OR Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide the total number of completed graduate semester hours (or equivalent) beyond the first year (total graduate semester hours minus 18) by 18. Add the two percentages. All qualification requirements must be met by the cutoff dates listed under additional information. Qualification claims will be subject to verification. Do not copy and paste the duties, specialized experience, or occupational assessment questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position. NOTE: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Education If you are claiming education as any part of your qualifications for this position, you must submit an official transcript, unofficial transcript, or a list including courses, grades earned, completion dates, and quarter and semester hours earned. Special Instructions for Foreign Education: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show that the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. Failure to provide such documentation with your application will result in lost consideration. For further information, visit: ************************************************************************** Additional information THIS IS AN OPEN CONTINUOUS ANNOUNCEMENT. Applicants will be referred periodically throughout the announcement period based on the schedule below. * 1st Cut-off on 11/01/2025 * 2nd Cut-off on 12/01/2025 * Final Cut-off on 12/31/2025 Promotion Potential: When promotion potential is shown, the agency is not making a commitment and is not obligated to provide future promotions to you if you are selected. Future promotions will be dependent on your ability to perform the duties at a higher level, the continuing need for an employee assigned to the higher level, and administrative approval. Background Investigation: To ensure the accomplishment of our mission, DHS requires every employee to be reliable and trustworthy. To meet these standards, all selected applicants must undergo and successfully obtain and maintain a background investigation as a condition of placement into this position. This may include a credit check, a review of financial issues such as delinquency in the payment of debts, child support and/or tax obligations, as well as certain criminal offenses and illegal use or possession of drugs. Pursuant to Executive Order 12564, and the DHS Drug-Free Workplace Plan, ICE is committed to maintaining a drug-free workplace and, therefore, personnel in safety- or security-sensitive positions (testing designated positions) are subject to random drug testing. Moreover, other drug testing of employees (e.g., reasonable suspicion drug test) may be conducted in order to ensure a safe and healthy work environment. All applicants tentatively selected for employment at ICE are subject to pre-employment drug testing and a final offer of employment is contingent upon a negative drug test result. Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. (https://appsupport.usastaffing.gov/hc/en-us/sections/**********9652-Reasonable-Accommodation-Information) Expand Hide additional information Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Benefits: DHS offers competitive salaries and an attractive benefits package, including: health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays. Other benefits may include: flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers. DHS is committed to employee development and offers a variety of employee training and developmental opportunities. For more information, go to the DHS Careers website and select "Benefits." Disabled veteran leave will be available to any Federal employee hired on or after November 5, 2016, who is a veteran with a service-connected disability rating of 30 percent or more. A student loan repayment incentive may be available, in which case a service agreement will be required. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. How you will be evaluated You will be evaluated for this job based on how well you meet the qualifications above. You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position. You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics): * Attention to Detail * Customer Service * Decision Making * Flexibility * Integrity/Honesty * Interpersonal Skills * Learning * Reading Comprehension * Reasoning * Self-Management * Stress Tolerance * Teamwork Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on an assessment may also result in your removal from consideration. To preview the assessment questionnaire, click the following link: ******************************************************** Direct Hire Authority: These positions will be filled through the Office of Personnel Management's Direct Hire Authority. The "Rule of Three", Category Rating and Veterans Preference will not apply to this vacancy. For more information on Direct Hire Authority, please see: OPM Direct Hire Fact Sheet. Veterans: Although the Direct Hire Authority permits hiring without regard to Veterans Preference, applicants who are eligible for Veterans Preference are still encouraged to include that information in their application and submit supporting documentation (i.e. DD-214, or other substantiating documents). View information on veterans' preference. Career Transition Assistance Program: This program applies to Federal service employees whose positions have been deemed surplus or no longer needed, or employees who have been involuntarily separated from a Federal service position within the competitive service. To receive selection priority for this position, you must: 1) meet eligibility criteria for CTAP or ICTAP; 2) be rated well-qualified for the position; and 3) submit the appropriate documentation to support your CTAP or ICTAP eligibility. Well-Qualified includes those applicants whose knowledge, skills, and abilities clearly exceed the minimum qualification requirements for the position. For information on eligibility criteria and required documentation, go to: ************************************************************ Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Benefits: DHS offers competitive salaries and an attractive benefits package, including: health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays. Other benefits may include: flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers. DHS is committed to employee development and offers a variety of employee training and developmental opportunities. For more information, go to the DHS Careers website and select "Benefits." Disabled veteran leave will be available to any Federal employee hired on or after November 5, 2016, who is a veteran with a service-connected disability rating of 30 percent or more. A student loan repayment incentive may be available, in which case a service agreement will be required. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. Required documents Required Documents Help To apply for this position, you must submit a complete Application Package which includes: 1. Your resume showing relevant experience, education and training. Work experience must include: job title, duties, employer's name, employer's telephone number, employer's address, starting and ending dates (MM/YY), hours worked per week, and indicate whether or not we may contact your current supervisor. Limit your resume to two pages. Only resumes 2 pages in length will be accepted to determine eligibility and qualifications. For more information, view the following link. USAJOBS Help Center - Update your resume now so it meets new resume requirements 2. Other supporting documents (only submit if applicable to you): * Are you qualifying based on education? Submit a copy of your college transcript (unofficial is acceptable) or a list of coursework with hours completed. * Are you a veteran entitled to preference? Submit Member Copy 4 of your DD-214 or other (Certificate of Release or Discharge from Active Duty) or notice form. Those applying for 10-Point preference must fill out the SF-15 and provide an official document dated 1991 or later, from the Department of Veterans Affairs or from a branch of the Armed Forces, and/or any other associated documentation based on your preference. If applying based on eligibility under the Veterans Opportunity to Work (VOW) Act, you must submit certification from the Armed Forces that you will be discharged or released from active duty within 120 days from the date on the certification. This must indicate your dates of service, your rank, and confirm that you will be separated under honorable conditions. * Are you claiming special priority selection rights under the Career Transition Assistance Program (ICTAP/CTAP)? If so, submit all of the following: * A copy of your RIF separation notice, notice of proposed removal for failure to relocate, notice of disability annuity termination, or certification from the National Guard Bureau or Military Department that you are eligible for disability retirement; * A copy of your most recent SF-50 "Notification of Personnel Action'', noting your positions, grade level, and duty location; * A copy of your latest performance appraisal including your rating; and * Any documentation from your agency that shows your current promotion potential if applicable. * Are you a current or former political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee? Submit a copy of your applicable SF-50, along with a statement that provides the following information regarding your most recent political appointment: * Position title; * Type of appointment (Schedule A, Schedule C, Non-career SES, or Presidential Appointee); * Agency; and * Beginning and ending dates of appointment. If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
    $42.7k-67.9k yearly 49d ago
  • Peer Support Specialist

    All Other Openings

    Support associate job in Buffalo, NY

    Job DescriptionDescription: Venture Forthe is a leading health care agency in Western New York that operates on the fundamental premise that every individual has the right to make their own choices; we advocate for the needs and goals of our clients. The clinical department at Venture Forthe focuses on HCBS (Home and Community Based Services)/CORE (Community Orientation Recovery and Empowerment Services) programs under the direction of the Office of Mental Health. The goal of the CORE/HCBS program derives around the focus of increased behavioral health and addiction recovery through an outpatient system. This includes providing clients with the tools, resources, and skills they can utilize to help in their recovery journey. We can proudly say that we have helped our clients reach milestones such as obtaining a higher education degree, grow relationships with friend and family members and regain the ability to be fully independent in the community. Peer Support Specialists work closely with individuals in our program to advocate for them in their recovery journey. This includes supporting individuals with their goals and provide guidance to them in a non-clinician geared role. These individuals will work with clients in their home/community to provide this support which could look like a walk in the park or maybe getting a cup of coffee. Peers will have supervisions on either a bi weekly or weekly basis to ensure the goals of the individual are coming to fruition and ensure their own success in the role. PEER SUPPORT SPECIALIST RESPONSIIBILITIES: Advocate for clients in their recovery journey Provide individualized guidance and support to clients Support clients with their goals Complete documentation and progress notes after appointments Meet with clients in their home/community to provide support Bi weekly or weekly supervisions Participation in recovery activities (i.e., eating together at a restaurant or attend a social event (concert or recovery celebration event)). Provide support with transitional services (i.e., bridge from institutions to home, bridge from general hospitals to home, or bridge from individuals home to community). Required travel: 100% Requirements: PEER SUPPORT SPECIALISTS REQUIREMENTS: New York State Certified Peer Specialist (NYCPS) or Certified Recovery Peer Advocate (CRPA) required. Provisional certifications accepted. At least 18 years of age Must identify as being actively in recovery from a mental health condition or major life disruption ( as an event or series of events that leads to interruption in one's health, home, purpose or community) and self-disclose one's mental health recovery journey Possess a high school diploma or GED Satisfactory writing ability Local Travel Required CUSTOMER SERVICE/INTERPERSONAL SKILLS Maintains appropriate office presence; Responsible and cooperative with participants/families, supervisors, fellow employees, and providers; Maintains friendly working atmosphere; Maintains professional attitude; Maintains professional appearance; Accepts constructive criticism as evidenced by appropriate changes in behavior; Utilizes established channels of communication; Recognizes, accepts and respects people as individuals; and Recognizes limitations and seeks assistance appropriately. Assists other employees where needed Venture Forthe Inc. is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of any kind: Venture Forthe, Inc. is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment.
    $37k-61k yearly est. 3d ago
  • Production Support Associate - 3rd Shift / 11pm to 7:30am / Sunday to Thursday

    Perry's Ice Cream 4.0company rating

    Support associate job in Akron, NY

    Shift 3rd Shift / 11pm to 7:30am / Sunday to Thursday] - Additional days or overtime as required to complete the daily demands About the Role: As a core member of our production team, you will be expected to: Be responsible for adding ingredients into the ice cream Duties involve but are not limited to lifting and pouring 50-60 lb pails of sauces and/or 20-30 lb boxes of other ingredients every 3-5 minutes, general housekeeping, and packaging product Keep work area clean and in safe condition while performing other duties Assist in other areas to support the production and sanitation teams As your employer, Perry's will help you to achieve all of the above goals through feedback, education, and continuous professional development. What We're Looking For: Support the production of safe, high quality products and team member safety High School Diploma, HSE or GED required Must be a minimum of 18 years of age Be willing to be payrolled through a temporary staffing service Ability to stand and walk for extended amounts of time as well as maintain footing on wet/icy floors Ability to push, pull and lift up to 60 lbs continuously Ability to stand for the entire shift Someone with attention to detail to follow verbal and written directions Someone who is reliable, dependable, and thrives in a team environment Ability to briefly enter an extreme environment of -20 degrees at times Ability to use proper lifting and bending techniques Someone with good basic math skills Responsible for following all Good Manufacturing Procedures (GMP's) Help floor technicians and sanitation technicians when needed, especially, during change over Work Environment & Culture: Fast-paced Safety and Value Oriented Culture Safety toed boots/shoes required Why Perry's? Working with and talking about ice cream… how cool is that? Behind every bite of Cookie Dough and every scoop of Panda Paws is a passionate team bringing hard work and creative ideas to the table. For over 100 years, Perry's Ice Cream has been bringing people together to celebrate life's moments, and you can be a part of this magic. If you enjoy ice cream and collaborating with others, Perry's is the place for you! We provide a rewarding supportive environment, and are looking for enthusiastic, talented individuals to join our growing team! Plus, you get to be around ice cream. Who could ask for anything more? Pay: Base Pay Rate: $18.69/ hour - $20.76 / hour Shift Differential: $0.50 / hour Perry's Ice Cream is an Equal Opportunity Employer and drug free facility.
    $18.7-20.8 hourly Auto-Apply 60d+ ago
  • Peer Support Specialist

    Venture Forthe 3.7company rating

    Support associate job in Fredonia, NY

    Requirements Must have a high school diploma or GED. New York State Certified Peer Specialist (NYCPS) or Certified Recovery Peer Advocate (CRPA) required. Provisional certifications accepted. Must have a Driver's License and access to private reliable transportation Personal experience with mental health recovery or substance use recovery. Strong communication, advocacy, and problem-solving skills. Ability to work independently and in diverse community settings. Salary Description $15-$17.75
    $32k-41k yearly est. 12d ago

Learn more about support associate jobs

How much does a support associate earn in Amherst, NY?

The average support associate in Amherst, NY earns between $30,000 and $107,000 annually. This compares to the national average support associate range of $26,000 to $83,000.

Average support associate salary in Amherst, NY

$57,000

What are the biggest employers of Support Associates in Amherst, NY?

The biggest employers of Support Associates in Amherst, NY are:
  1. Macy's
  2. M&T Bank
  3. McKesson
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