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  • Regional Technology Specialist (Memphis, TN / AR) - Johnson & Johnson MedTech, Electrophysiology

    8427-Janssen Cilag Manufacturing Legal Entity

    Support associate job in Memphis, TN

    At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at ******************* Job Function: MedTech Sales Job Sub Function: Capital Sales -- MedTech (Commission) Job Category: Professional All Job Posting Locations: Arkansas (Any City), Memphis, Tennessee, United States of America Job Description: We are searching for the best talent for Regional Technology Specialist to be in Memphis, TN / AR. About Cardiovascular Fueled by innovation at the intersection of biology and technology, we're developing the next generation of smarter, less invasive, more personalized treatments. Are you passionate about improving and expanding the possibilities of Cardiovascular? Ready to join a team that's reimagining how we heal? Our Cardiovascular team develops leading solutions for heart recovery, electrophysiology, and stroke. You will join a proud heritage of continually elevating standards of care for stroke, heart failure and atrial fibrillation (AFib) patients. Your unique talents will help patients on their journey to wellness. Learn more at *******************/medtech As the Regional Technology Specialist, you will: Be an integral part of J&J MedTech Electrophysiology US Field Sales & Service group reporting to a New Technology Manager (NTM), and closely partnering with, the Regional Business Director (RBDs) and Territory Managers (TMs). Under the general direction of the manager and in accordance with all applicable federal, state and local laws/regulations and Corporate Johnson & Johnson, procedures and guidelines, you will focus on: Assessing and increasing the clinical competency development for the assigned workgroup's field organization, and assessing team members' clinical skills, identifying internal or external resources to fill training gaps and monitor/track improvement to a level of certification and beyond. Launching new technologies; and have accountability for achieving geographically aligned business objectives. Through this support, they will be a strategic partner to implement emerging education related to new technologies, organizational directives and to quantifiably improve their workgroup's level of clinical competence. The end result should be that Electrophysiology personnel are recognized as best in industry for their commercial, technical and clinical competencies and that new technology is introduced flawlessly. May also be accountable to provide technical and clinical product support to Electrophysiology (EP) physicians and laboratory staff for electrophysiology diagnostic and therapeutic catheters and systems to enable practitioners to perform advanced cardiac ablation procedures. Build and maintain mutually beneficial relationships with physicians & EP laboratory staff in order to identify and foster interest in new products or product indications to grow and develop the company's product and technology utilization. Partner with Territory Managers, Field Service Engineers and Field Management to ensure alignment and coordination of activities to meet business objectives. Work in coordination with the NTM and Global Education & Training team to accurately assess the clinical skills of assigned electrophysiology clinical team members and establish a prioritized clinical development plan leading to continual growth and business goal attainment. Facilitate the development of the assigned electrophysiology clinical team members to meet the requirements of the certification and ongoing clinical development process. Develop & execute a workgroup-wide certification plan that brings 100% of the group to the targeted level and accurately assesses the clinical skills of assigned per diem clinical support and manages them through the per diem certification process. Measure, and is accountable, to quantifiable learning and growth in their assigned workgroup. Partner with Sales and Service leaders to execute content for emerging and targeted areas of growth. Partner with various stakeholders including Sales, Marketing and Global Education and Training to execute continual education of all sales and clinical field personnel. Provide expert clinical product and technical assistance and training to physicians and EP/IC Lab Staff on the effective use of electrophysiology systems and catheter equipment (e.g., The CARTO System and all appropriate software modules) during case procedures within an assigned geography, and in a manner that leads to meeting and exceeding business goals. Educate assigned customers on all electrophysiology products to optimize effective usage by providing technical and clinical information and in-service training. Share best practices to increase value for customers. Use and coach aligned workgroups on consultative selling techniques to identify potential sales opportunities within the account. Create awareness of electrophysiology solutions and facilitates Territory Manager (TM) and Clinical Account Specialist (CAS) contact with the key decision makers to drive incremental business. Drive collaboration and maintains consistent, open lines of communication across the assigned responsibilities with the local team/Pod (i.e. TM and other CAS), as well as the support team (i.e. other EP/Ultrasound CAS, FSE, RBD/KAM) and other internal and external partners. Develop and share best practices with US Field Sales and Service colleagues and internal partners. Develop and grow mutually beneficial customer relationships within and beyond the EP/IC lab, including, but not limited to physicians, nurses and technicians, clinical and hospital administrators and staff. Stay current on company products instructions for use (IFU), best practices and technical troubleshooting, as well as relevant scientific clinical literature and new product information. Prioritize and appropriately respond to requests in a high-stress environment. Maintain composure and problem-solving focus during stressful interactions. Engage in diagnostic dialogue with multiple internal and external business partners and stakeholders. Formulate solutions based on dialogue and input gained during session. Respond daily to requests by email and voicemail from customers, practitioners and partners. Perform administrative work, including CAS Field Visit Letters, training summaries, account documentation, compliance training requirements, expense reporting, and Company system input. As required, respond to requests for case support to customers for the operation and use of electrophysiology equipment. Set appointments, present clinical and technical information, and be present to ensure optimal equipment usage. Communicate with counterparts, supervisor, and business partners to ensure efficiency and open lines of communications. Maintains Safe Fleet standards according to Company guidelines. Communicate business related issues or opportunities to the next management level. Ensure subordinates follow all Company guidelines related to Health, Safety and Environmental practices and that all resources needed to do so are available and in good condition. Ensure personal and Company compliance with all Federal, State, local and Company regulations, policies, and procedures. Perform other duties assigned as needed. Required Qualifications: A minimum of a bachelor's degree, or 5 years of relevant professional work experience. Excellent oral (including group presentations) and written communication skills, as well as solid organizational and time management abilities. Do you have a valid driver's license issued in the United States? Must be willing and able to travel up to 70% overnight locally, regionally, and nationally. Preferred Qualifications: Certification in cardiology technology (E.g. IBHRE, RCES), for EP and clinical experience. Managerial / supervisory experience. Live in the assigned geography. Strong computer skills, including proficiency with Microsoft Office products Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants' needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via *******************/contact-us/careers . internal employees contact AskGS to be directed to your accommodation resource. At Johnson & Johnson, we want every candidate to feel supported throughout the hiring process. Our goal is to make the experience clear, fair, and respectful of your time. Here's What You Can Expect Application review: We'll carefully review your CV to see how your skills and experience align with the role. Getting to know you: If there's a good match, you'll be invited to complete a short-recorded video interview, giving you the chance to share more about yourself. If successful, a recruiter will also reach out by phone to walk you through the process and answer any questions. Interviews with the team: If you move forward, you'll meet with the hiring manager (and possibly others on the team) in one or two interview rounds, depending on the role. Staying informed: We know waiting can be hard, so our recruitment team will keep you updated and make sure you know what to expect at each step. Final steps: For successful candidates, you will need to complete country-specific checks before starting your new role. We will help guide you through these. At the end of the process, we'll also invite you to share feedback in a short survey - your input helps us continue improving the experience for future candidates. Thank you for considering a career with Johnson & Johnson. We're excited to learn more about you and wish you the best of luck in the process! #RPONA Required Skills: Preferred Skills: Brand Positioning Strategy, Communication, Competitive Landscape Analysis, Compliance Management, Customer Centricity, Customer Experience Management, Incentive Policy, Procedures, and Quotas, Industry Analysis, Market Opportunity Assessment, Problem Solving, Profit and Loss (P&L) Management, Project Management, Sales Prospecting, Strategic Sales Planning, Strategic Thinking, Sustainable Procurement, Vendor Selection
    $60k-95k yearly est. Auto-Apply 15d ago
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  • Pathology Support

    Pathgroup 4.4company rating

    Support associate job in Memphis, TN

    This position is responsible for various duties supporting lab procedures including accessioning tissue specimen. ESSENTIAL FUNCTIONS: Accession all tissue specimens and make cassettes. Assist pathologist and pathologist assistants in cutting room. Perform frozen sections (location dependent). Properly hang tissue on the processors. Responsible for determining/selecting specimens for grossing. Photograph specimens (Polaroid, digital, and 35 mm). Prepare tissue to be sent out for further testing such as Lymphoma Phenotyping, Quantitative Iron studies, etc. Operate the Faxitron machine for specimen radiographs. Check campus surgery schedules for probable frozen sections, collect specimens from all campus surgery locations ensuring they are properly listed, and check the surgery board for add cases, cancels, and late specimens (location dependent). Records the number of cases daily, maintains the log of decal specimens, and keeps quality control charts on equipment in the accession and cutting room. Prepare routine solutions, maintain an inventory of supplies and store in proper location and keep a clean work area. Responsible for proper disposal and handling of hazardous waste to include xylene recycling (i.e. xylene, reagent alcohol, formaldehyde, B5) and dispose of specimens according to procedures. Perform routine maintenance on cryostats, both in house and in outlying hospitals (location dependent). Run Quality Control reports, extracting data into monthly reports to Anatomic Pathology. (location dependent) Receive incoming calls and answer questions about reports/handling tissue. (location dependent) Review procedure manuals and stay current with procedural changes that have occurred. Exercise all laboratory safety precautions and adhere to lab procedures as stated in procedure manuals. Perform all job responsibilities in alignment with the industry's best security practices and regulatory guidelines to protect the confidentiality, integrity, and availability of protected health information and other sensitive company data. Must be familiar with and abide by the Corporate Compliance Program and all Corporate policies, including the Privacy and Security policies.
    $28k-36k yearly est. 1h ago
  • Mission Support Specialist

    Department of Homeland Security 4.5company rating

    Support associate job in Memphis, TN

    Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of Field Operations, New Orleans Field office, located in Memphis, Tennessee and Mobile, Alabama. Additional selections may be made to include other organizational divisions and/or units within the duty location(s) listed above. Summary Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of Field Operations, New Orleans Field office, located in Memphis, Tennessee and Mobile, Alabama. Additional selections may be made to include other organizational divisions and/or units within the duty location(s) listed above. Overview Help Accepting applications Open & closing dates 01/16/2026 to 01/22/2026 Salary $61,722 to - $97,087 per year Pay scale & grade GS 9 - 11 Locations Mobile, AL 1 vacancy Memphis, TN 2 vacancies Remote job No Telework eligible No Travel Required Occasional travel - You may be expected to travel for this position. Relocation expenses reimbursed No Appointment type Permanent Work schedule Full-time Service Competitive Promotion potential 11 Job family (Series) * 0301 Miscellaneous Administration And Program Supervisory status No Security clearance Not Required Drug test No Financial disclosure No Bargaining unit status Yes Announcement number OFO-IMP-12858167-CAS Control number 854304200 This job is open to Help Internal to an agency Current federal employees of the hiring agency that posted the job announcement. Career transition (CTAP, ICTAP, RPL) Federal employees whose job, agency or department was eliminated and are eligible for priority over other applicants. Clarification from the agency Current U.S. Customs and Border Protection employees who are currently working in a permanent competitive service position; Career Transition Assistance Plan CBP employees. Duties Help This position will allow you to use your expertise in administration to provide advisory and technical services to CBP. This position starts at a salary of $61,722.00 (GS-09, Step 1) to $97,087.00 (GS-11, Step 10) Salary listed reflects the rest of U.S. scale and, if applicable, will be adjusted to meet the locality pay or cost of living expenses of the duty location upon selection. In this position, you will strengthen the Department's ability to protect the homeland by becoming a valuable member of a team of administrative professionals. Your job will include: * Determining the most effective and efficient approach to meet customer requirements. * Assessing situations that are complicated by conflicting and/or incomplete data, requiring general problem solving to isolate issues. * Participating in complex studies and projects designed to develop broader expertise in the assigned specialty area(s) * Evaluating and analyzing relevant facts to develop legally and/or factually supportable positions. * Defining issues or problems in terms that are compatible with appropriate laws, policies, or regulations. GS Salary: Visit this link to view the locality pay tables by geographic area. If you do not see your geographic area listed, select the "Rest of United States" pay table. Some positions fall under a special pay rate depending on the series, grade level and location of the position.Please visit this link to view special pay rate charts. Requirements Help Conditions of employment * You must be a U.S. Citizen to apply for this position * Males born after 12/31/1959 must be registered with Selective Service * Primary U.S. residency for at least three of the last five years (additional details below) * All pre-employment processes will be conducted in English * You may be required to pass a background investigation * CBP follows the DHS Drug-Free Workplace Plan for drug testing procedures. * As an employee of CBP, you will be joining a workforce that is dedicated to accomplishing our mission while maintaining the trust of our Nation by strictly adhering to all government ethics standards. Your conduct will be subject to the ethics rules applicable to all Executive Branch employees, and to CBP employees specifically, as well as the criminal conflict of interest statutes. Once you enter on duty, these rules include obtaining approval for outside employment or business activity, to ensure such employment or business activity is not prohibited and does not interfere or conflict with performance of your official duties. Please review further details via the following link. * DHS uses E-Verify, an internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify including your rights and responsibilities. * Bargaining Unit: This is a bargaining unit covered position, represented under the National Treasury Employees Unions - NTEU. For local chapter contact information see Chapter Websites - National Treasury Employees Union - NTEU Qualifications Experience: You qualify for the GS-09 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as: * Assisting with planning to gather and interpret information and data for problems, issues, and unusual circumstances. * Assisting with identifying ways to improve or enhance current services and to ensure that such services meet management's business objectives. * Assisting with reconciling conflicting incomplete information. * Helping to identify and extract additional pertinent information required. Experience: You qualify for the GS-11 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as: * Conducting detailed planning to gather and interpret information and data for complex problems, issues, and unusual circumstances. * Determining the most effective and efficient approach to meet customer requirements. * Identifying ways to improve or enhance current services and to ensure that such services meet management's business objectives. * Participating in analyzing the effects of changes in law and regulations as they pertain to management services. * Identifying and clarifying problems and order to propose recommendations. NOTE: Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible. Please see the "Required Documents" section below for additional resume requirements. Education Substitution: GS-9: Successful completion of a Master's or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree in any field, or a L.L.B. or J.D. from an accredited college or university may substitute for experience required at this level. This education must demonstrate the knowledge, skills, and abilities necessary to do the work. Check with your school to determine how many credit hours comprise two years of graduate education. If that information is not available, use 36 semester or 54 quarter hours. You are required to submit proof of your claim. GS-11: Successful completion of Ph.D. or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree or LL.M. from an accredited college or university may substitute for the experience required at this level. This education must demonstrate the knowledge, skills, and abilities necessary to do the work. Check with your school to determine how many credits comprise three years of graduate education. If that information is not available, use 54 semester or 81 quarter hours. You are required to submit proof of your claim. Combining Education and Experience: Combinations of successfully completed post-high school education and experience may be used to meet total qualification requirements for the grade levels specified in the table, and may be computed by first determining the applicant's total qualifying experience as a percentage of the experience required for the grade level; then determining the applicant's education as a percentage of the education required for the grade level; and then adding the two percentages. The total percentages must equal at least 100 percent to qualify an applicant for that grade level. Only graduate education in excess of the amount required for the next lower grade level may be used to qualify applicants for positions at grades GS-9 and GS-11. More information on this qualification standard is located here. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. You must: * Meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process; and * Meet all applicable Time in Grade requirements (current federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the federal service) by 01/22/2026. The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office. Background Investigation: U.S. Customs and Border Protection (CBP) is a federal law enforcement agency that requires all applicants to undergo a thorough background investigation prior to employment in order to promote the agency's core values of vigilance, service to country, and integrity. During the screening and/or background investigation process, you will be asked questions regarding any felony criminal convictions or current felony charges, the use of illegal drugs (e.g., marijuana, cocaine, heroin, LSD, methamphetamines, ecstasy), and the use of non-prescribed controlled substances including any experimentation, possession, sale, receipt, manufacture, cultivation, production, transfer, shipping, trafficking, or distribution of controlled substances. For additional information on the preemployment process, review the following link: Applicant Resources | CBP Careers Residency: There is a residency requirement for all applicants not currently employed by CBP. Individuals are required to have physically resided in the United States or its protectorates (as declared under international law) for at least three of the last five years. If you do not meet the residency requirement and you have been physically located in a foreign location for more than two of the last five years, you may request an exception to determine if you are eligible for a residency waiver by meeting one or more of the following conditions: * Working for the U.S. Government as a federal civilian or as a member of the military * A dependent who was authorized to accompany a federal civilian or member of the military who was working for the U.S. government * Participation in a study abroad program sponsored by a U.S. affiliated college or university * Working as a contractor, intern, consultant or volunteer supporting the U.S. government Probationary Period: All employees new to the federal government must serve a one year probationary period during the first year of his/her initial permanent federal appointment to determine fitness for continued employment. Current and former federal employees may be required to serve or complete a probationary period. Agency Career Transition Assistance Program (CTAP) Eligibles: If you have never worked for the federal government, you are not CTAP eligible. View information about CTAP eligibilityon OPM's Career Transition Resources website. You must submit the supporting documents listed under the Required Documents section of this announcement. To be considered well qualified under CTAP, you must be rated at a minimum score of 85 for this position. Education Please see the Qualifications and Required Documents sections for more information if education is applicable to this position. Additional information Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments, if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here. Positions with known promotion potential do not guarantee promotion, nor is the promise of promotion implied. Please view the video "Protecting America 24/7" to learn more about CBP's Office of Field Operations. The Department of Homeland Security encourages persons with disabilities to apply, to include persons with intellectual, severe physical or psychiatric disabilities, as defined by 5 CFR § 213.3102(u), and/or Disabled Veterans with a compensable service-connected disability of 30 percent or more as defined by 5 CFR § 315.707. Veterans, Peace Corps/VISTA volunteers, and persons with disabilities possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission. If you are a member of one of these groups, you may not have to compete with the public for federal jobs. To determine your eligibility for non-competitive appointment and to understand the required documentation, click on the links above or contact the Servicing Human Resources Office listed at the bottom of this announcement. Expand Hide additional information Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. How you will be evaluated You will be evaluated for this job based on how well you meet the qualifications above. Applicants will only be considered for the Eligibilities for which they claim in the job questionnaire AND must provide the supporting documentation. Applicants will not be considered for Eligibilities for which they did not claim, regardless of the documentation submitted with the application. ******************************************************** You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position. You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics). To be considered for this position, you must complete all required steps in the process. In addition to the application and application questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. The USA Hire Assessment will be used to assess the following general competencies: * Attention to Detail * Customer Service * Decision Making * Flexibility * Integrity/Honesty * Interpersonal Skills * Learning * Reading * Reasoning * Self-Management * Stress Tolerance * Teamwork If you are best qualified, you may be referred to the hiring manager for consideration and may be contacted for an interview. As a part of the interview process, additional selection criteria may be administered by the hiring manager. Preview ******************************************************** In order to be considered for this position, you must complete all required steps in the process. In addition to the application and application questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on the online assessment may also result in your removal from consideration. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. Required documents Required Documents Help * Your resume: A resume describing your job-related qualifications is required and will be used for the purpose of reviewing your qualifications and determining what training, if any, would be required when placed. A resume in English is required. It must contain your full legal name, address, phone number, complete work history including a detailed description of your duties, the dates you performed those duties (MM/DD/YY), your hours worked per week, job title, as well as series, grade, and salary (if applicable). For additional required items, see the link. *Note- It is recommended that you upload your resume as a PDF instead of a Word document to ensure document quality. Ensure that your uploaded resume is not a password protected document, to include Office 365 passwords. Your resume must only be two pages or less and uploaded under the document type - Resume. No additional document types will be reviewed as part of your resume, only the most recently uploaded version of your resume will be reviewed. * Your responses to the job questionnaire: ******************************************************** * Your responses to the USA Hire Competency Based Assessment * Are you a current or former federal employee? ALL CURRENT AND FORMER FEDERAL EMPLOYEES MUST SUBMIT THE MOST RECENT COPY OF THEIR SF-50 (Notification of Personnel Action) showing competitive status: Tenure 1 or 2 in Block 24 and Position Occupied 1 in Block 34. Additionally, applicants should also submit a SF-50 reflecting the highest grade held on a permanent basis in the competitive service or the full performance level of your current position, whichever is higher, AND an SF-50 to support having met the time-in-grade requirement of having served 52 weeks at the grade level (or equivalent) below the grade level(s) for this position. Current CBP Employees are encouraged, but not required, to submit an SF-50(s) for CBP experience; however, additional SF-50(s) are required when using federal experience outside of CBP to receive credit towards the requirements above. Examples of appropriate SF-50s include promotions, within-grade increases, and accessions. * Are you qualifying based on education? Submit a copy of your college transcript (unofficial is acceptable at this time; however, official copies will be required prior to entrance on duty) or a list of coursework with hours completed provided from the institution. Do notsubmit transcripts as a PDF Portfolio. Education must be from an institution accredited by an agency recognized by the U.S. Department of Education. Education obtained from a foreign university or college is not creditable unless it has been evaluated by an organization that specializes in interpretation of education credentials. Note: If submitting documentation of an evaluation, transcripts are still required. For a listing of some accrediting agencies see NACES | Credentials Evaluations Provided by NACES Members. See ********************************************************************* for more information. * Note: If submitting documentation of an evaluation, transcripts are still required. For a listing of some accrediting agencies see NACES | Credentials Evaluations Provided by NACES Members. See ********************************************************************* for more information. * Are you claiming special priority selection rights under the Agency Career Transition Assistance Program (CTAP)? You must submit a separation notice; your most recent SF-50 (noting your current position, grade level and duty location); a copy of your most recent performance rating; an agency certification that you cannot be placed after injury compensation has been terminated; an OPM notification that your disability annuity has been terminated; or a Military Department of National Guard Bureau notification that you are retired under 5 U.S.C. 8337(h) or 8456. * Are you a current or former political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee? Submit a copy of your initial and termination SF-50s, along with a statement that provides the following information regarding your most recent political appointment. * If you are requesting a reasonable accommodation to the USA Hire Competency Based Assessments, submit documentation to support your request, including the Reasonable Accommodation Request Form found here. * You may be asked to provide a copy of your recent performance appraisal and/or incentive awards. * Due weight will be given to performance appraisals and incentive awards in merit promotion selection decisions in accordance with 5 CFR 335.103(b)(3). If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
    $61.7k-97.1k yearly 3d ago
  • Clinical Support Lead (PIP)

    Maximus 4.3company rating

    Support associate job in Memphis, TN

    Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care. The Clinical Support Lead is required to assist the PIP Clinical Lead in performance managing performance management advice and feedback to the Supply Chain Partners to supply a quality professional service to standards of service delivery and performance indicators consistent with contract needs. Clinical Support Leads ensure professional standards are maintained in all medical work through audit, feedback and Support. Essential Duties and Responsibilities * Jointly supporting all HPs with SDM, ensuring each HP has an appropriate support actions and clear progression path. Able to identify trends and risks from available MI. * Providing structured support for new entrants in line with business need. Providing analysis and clinical intervention to support HPs through their journey to approval. To monitor audit grade run. To complete competency assessment as needed, and to ensure all relevant dates and information are provided to audit support team to share with DWP at approval stage. * Ensuring all HPs complete required CME and mandatory training in a timely manner. * To ensure that all HPs are up to date with CPD and have a detailed understanding of any changes relating to PIPAG & DWP guidance to enable effective cascade within the HP community, and provide governance to ensure this is taking place effectively. * To ensure quality assurance for every clinical task relevant to their team - assessment, audit, SREL, advice, rework. To ensure regular checks are completed and an action plan of support implemented as needed. * To complete audit/assessment/advice as determined by the business need. * To maintain personal approval in specific discipline i.e. completing F2F assessments and audit within the required time frame. Key contacts & Relationships Internal Service Delivery Manager RSDMs/CDMs Head of PIP Clinical & Operations Audit CSLs Trainers External Stakeholder meetings as required Engagement with DWP as and when required Qualifications & Experience Essential Qualified health professional (nurse, occupational therapist, physiotherapist, paramedic) Competent Disability Analyst Worked as a competent health professional for a minimum of 1 year Approval and consistent performance in key PIP tasks Able to deliver productivity and quality standards agreed between the Maximus and the Department Enjoy helping others and building relationships, being cooperative and patient, fostering a culture of customer and client focus Creating and executing action plans to drive performance improvement Able to coach and inspire HPs Able to build strong working relationships, influencing and empowering others to make pro-active decisions Enjoy working on practical and technical tasks, investigating or observing situations to identify and implement solutions Performance driven with strong performance management to drive continuous improvement Display confidence and a calm and steady presence to effectively manages difficult situations Desirable Experience in a supervisory or leadership role with strong performance focus Experience of working within a multidisciplinary team and build positive working relationships with both clinical, operational and support services Individual Competencies Essential Able to collate trends and analyse MI to create and action relevant support plans. To be able to respond proactively to devise solutions at a team level to support performance of the contract. Able to apply professional skills and manage own professional competence and accountability, in accordance with the appropriate governing body Code of Conduct Complies with all applicable continuous professional development requirements Able to effectively develop and support HPs to improve maintain performance standards Able to ensure that professional practice standards and "best practice" are maintained in all areas of work Flexible and adaptable Able to understand and respond proactively to changing customer needs Able to collaborate effectively with wide variety of needs to drive a performance culture Able to communicate effectively verbally and in writing, adapt communication to audience needs, and able to interact constructively with a range of audiences Able to drive innovation, and identify ideas and solutions to benefit the wider business Travel Requirements As required throughout region EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal well-being and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long-term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for an interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process. Minimum Salary £ 42,500.00 Maximum Salary £ 42,500.00
    $42k-78k yearly est. 7d ago
  • Field Support Specialist

    Tremco Illbruck

    Support associate job in Memphis, TN

    BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD! Tremco Construction Products Group brings together Roofing & Building Maintenance, Commercial Sealants, Waterproofing divisions, Tremco Barrier Solutions Inc., Dryvit, Nudura and Willseal brands, Prebuck LLC, Weatherproofing Technologies, Inc., Weatherproofing Technologies Canada and PureAir Control Services, Inc. Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technology sites, and employ more than 2,700 people across North America. If you're looking for a place to build a career and a life, with great benefits, advancement opportunity, technology, people and a commitment to a sustainable future, you've found it with us. Tremco Roofing and Building Maintenance is currently searching for a Field Support Specialist. The Field Support Specialist works closely with the Commercial Roofing Sales Representative to support and increase the sales activity in the region. Maintains accounts through prospecting, closing, and providing solid market presence including serving customers. Developing Business * Preparing and/or distributing marketing materials * Inspection and evaluation of the property * Preparing roof drawings and sketches * Preparing scope of work documents * Preparing proposals * Attending sales calls * Pricing patch and repair jobs * Providing technical expertise * Attending meetings with the architect, contractor and/or owner Managing Accounts * Identifying, analyzing, resolving problems * Preparing reports to owners regarding the condition of roofs. * Project site visits to monitor installation of Tremco roofing products * Identification of any aspect of installation that does not comply with specifications * Review and resolve concerns of architects, contractors and owners regarding Tremco's installation instructions * Coordinating visits with contractors * Preparing reports on progress and problems for the Sales Representative. * QA/ QA+ inspections * Tremcare Gold Service (periodic visual inspection with minor repairs being addressed where detected on Tremco warranted roofs only). * Identifying and troubleshooting problems arising during installation and the lifecycle of the roof May occasionally perform patch and repair work for small leaks that can be performed quickly after identifying the leak and other infrequent, limited physical labor. May also perform minor maintenance (caulking, flashing touch up, applying small amounts of mastic, removing debris, etc.) to prevent potential leaks. Other Work * This work may include but is not limited to: * Conducting diagnostic infra-red scans of roofs * Taking photographs * Preparing CADD drawings * Delivering or picking up samples, documents or small products from/to architects, owners and contractors. Education and/or Experience: * Minimum: Associates degree or equivalent from two-year college or technical school; or combination of education and experience. * Must have a minimum of two to three years of related hands-on experience and/or training in a similar role. * Prior sales and/or customer related experience in roofing industry required. Qualifications: * Thorough understanding and application of roofing and waterproofing contracting standards. * Experience with MS Word, Excel and familiarity with CADD * Excellent written and verbal communication skills. * Excellent interpersonal and organizational skills. * Ability to build relationships and deliver exceptional customer service. * Good analytical, troubleshooting, and problem-solving skills. * Ability to read, analyze and interpret general business and technical information, e.g. professional journals and periodicals, technical procedures, or governmental regulations. * Ability to draft reports, business correspondence and similar documents. * Ability to effectively present information and respond to questions from customers, contractors, and architects. * Ability to communicate business and technical information (e.g. information relating to status of projects, remediation plans, and customer concerns) to Sales Representative. Intermediate skills: ability to calculate figures and amounts such as discounts, interest, commissions, proportions, area, circumference and volume. Benefits: Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Commission, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.
    $34k-57k yearly est. Auto-Apply 29d ago
  • Part-Time Relationship Support Representative - Private/Commercial Banking (20 -25 hours)

    Independent Bank 4.3company rating

    Support associate job in Germantown, TN

    This position requires strong commitment to quality customer service to our Private Banking and Commercial clients. This is a part-time position that will work 20 - 25 hours per week. Customer Service: provide accurate and responsive support to clients and relationship managers. Key role in retention of valuable customers. Administrative Support: work closely with relationship managers and manager of wholesale banking group to fulfill administrative requirements phones, scheduling, typing, filing, and other duties as required. Bank products/operations: will maintain working knowledge of bank products and operational systems. Facilitate opening accounts, processing transactions, and resolving problems. Will include responding to client questions and requests with alternative solutions. Loan Support: lend support through reviews and comprehension of commercial and consumer loan documents. This will include loans, advances, payments, and any other maintenance requirements for the loan portfolio. Cash Management: primarily responsible for the day to day customer management of business on-line banking system. To include customer support, technical troubleshooting, and product maintenance. Should have knowledge base of cash management products, ACH networks, wire processing, data reporting, and security procedures. Must adhere to all Bank policies, procedures and all compliance regulations. QUALIFICATIONS Prior banking experience is preferred, and the ideal candidate must be proficient in Microsoft Word and Excel. 2+ years of prior customer service skills. High school diploma or equivalent. Good typing, administrative and organizational skills. Good written and oral communication skills. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, gender stereo typing, and age. Independent Bank is an EO/AA Employer M/F/Vets/Disabled
    $29k-33k yearly est. 60d+ ago
  • Property Support

    Makowsky Ringel Greenberg

    Support associate job in Memphis, TN

    Makowsky Ringel Greenberg is seeking experienced leasing and/or apartment management professionals for a full-time property support position. Property support personnel move to different apartment communities within the corporate portfolio to fill in when a position is open or when a permanent staff member is on leave. Depending on the assignment, they may be operating as a property manager, assistant manager, or leasing consultant. This position's work schedule changes depending on the assignment; Saturday hours may be required. Responsibilities include, but are not limited to: Leasing Promote positive image of the apartment community Resident relations and retention Management and administration Requirements High school diploma or equivalent Two years of multifamily property management, leasing experience, or customer service preferred Ability to work a flexible schedule with some Saturday work as required by the assigned position Strong verbal and written communication skills Have reliable transportation, a valid drivers license, and proof of insurance Must pass credit check, background check and drug screening Benefits Competitive salary Performance bonus program Medical, dental, and vision insurance Short- and long-term disability insurance Company-paid life insurance Other insurance options available at group rates Apartment discounts Paid holidays and paid time off 401(k) and Profit-Sharing Plan
    $34k-54k yearly est. Auto-Apply 60d+ ago
  • Online Support

    Workoo Technologies

    Support associate job in Memphis, TN

    Our team are the only 100% union label supplementary advantages firm on the planet. With a client foundation that features over 40,000 alliances and organizations internationally, our company've focused on offering both supplemental as well as long-lasting benefits to tireless loved ones for over 60 years. Daily activities feature Inbound as well as outbound calling, establishing consultations, conducting discussions to members of unions that request our benefits, simple personal computer knowledge, finishing the necessary paperwork, quality assurance, and also leadership development. Credentials: Really good verbal interaction skill-sets Possess exceptional client association and interaction capabilities Upbeat & beneficial mindset with fantastic energy Interacts successfully with individuals and also teams Maintains good customer connections Customer Service and/or Consumer Sales experience chosen Interacts successfully along with all amounts of management as well as staff members Team player Legally licensed to operate in the US/Canada/UK Benefits: Total Benefits 100% remote control work Adaptable job schedule along with possibility to function coming from property Weekly wages and also performance-based regular monthly incentives Possibility to earn a totally free vacation for you as well as a guest to the Bahamas, Cancun, Sin City, and also other exciting places for an annual provider event
    $34k-54k yearly est. 60d+ ago
  • Intercultural Support Coordinator

    Catholic Diocese of Memphis 4.1company rating

    Support associate job in Memphis, TN

    Part-time Description The Catholic Diocese of Memphis is seeking a mission-driven Part-Time Intercultural Support Coordinator to help build unity in diversity across our culturally rich and vibrant diocesan community. This role fosters intercultural understanding, supports pastoral needs, and strengthens collaboration among various cultural groups, including African American, Vietnamese, Polish, Filipino, Korean, and Native American communities. Rooted in the Church's mission of evangelization, this position works to build communion through relationship-building, cultural education, and intentional engagement at both parish and diocesan levels. Key Responsibilities: Promote mutual respect, dialogue, and collaboration among the diocese's culturally diverse communities. Build a strong network of leaders from various cultural backgrounds to foster unity and shared mission. Partner with the Council for African American Catholic Ministry and other cultural organizations to implement national pastoral plans and encourage participation. Advance racial and cultural harmony through pastoral care, workshops, and education initiatives. Support language access and cultural competency training for clergy, parish staff, and lay leaders. Develop and deliver workshops on intercultural ministry and evangelization tailored to community needs. Recruit, train, and coordinate culturally sensitive presenters for events at the parish and diocesan level. Maintain ongoing communication with pastors, clergy, and lay leaders to assess and respond to pastoral needs. Work collaboratively with other coordinators to support diocesan outreach and faith formation efforts. Requirements Practicing Roman Catholic in good standing, with a passion for evangelization and cultural inclusion. Experience in ministry or education involving diverse cultural or immigrant communities. Fluency in English required; knowledge of additional languages is a strong asset. Understanding of cultural dynamics within the Catholic Church and sensitivity to immigrant experiences. Excellent interpersonal, communication, and organizational skills. Experience coordinating events, facilitating workshops, and working with volunteers or leaders. Ability to collaborate effectively with clergy, parish staff, and lay leaders across diverse settings. Flexibility to work evenings or weekends as needed.
    $32k-42k yearly est. 60d+ ago
  • Certified Peer Support Specialist

    Health Connect America 3.4company rating

    Support associate job in Senatobia, MS

    Join Our Impactful Team at Health Connect America! Before you get started on your journey with Health Connect America, take some time to learn more about us. At Health Connect America, all services are guided by a unified, trauma-informed approach. Across every program, we are committed to providing compassionate, client-centered care that fosters healing and growth. Our services are delivered by clinically trained staff, grounded in a therapeutic mindset and informed by research and evidence-based practices at every level of care. Health Connect America and its affiliate brands are leaders in providing mental and behavioral health services to children, families, and adults across the nation. We provide our services directly to those in need whether that be within a person's home, their community, or in one of our office settings. Health Connect America is honored to be a part of the communities we serve and the clients we walk alongside as they embark on a journey to self-improvement and more fulfilling lives. At Health Connect America, we are dedicated to making meaningful connections every day through creating quality, affordable opportunities for individuals and families to achieve their greatest potential in a safe, positive living environment. Come make a difference and grow with us! Our Brands Responsibilities The Peer Support Specialist provides peer support services to assigned clients. Use personal recovery experience as a tool. Provide family and community education. Serve as a role model and mentor. Provide support and encouragement to peers. Navigate/link individuals to community resources such as housing, social services, education and employment assistance, health services, etc. Lead recovery education and activities. Develop a Wellness Recovery Action Plan (WRAP) that focuses on strategies for reaching personal goals, crisis planning, and relapse prevention. Facilitate peer support groups. Provide opportunities for socialization in the community. Provide outreach to people who have frequent inpatient hospitalizations. Provide outreach to people who have failed to engage with the behavioral health system. Assist individuals to develop and implement a person-centered individual service plan. Support individuals through the intake process. Educate individuals on changes in health care reform. Help individuals understand their benefits. Help individuals who seek SSI/SSDI benefits by taking them through the SOAR process. Support people through discharge. Follow up after discharge (in-person, when needed). Empower others by helping them identify their strengths, support, resources and skills. Work as a wraparound facilitator (MS Only). Provide case management and coordination of services to assist other workers/staff on the case. Qualifications Must be at least 18 years old. Must have a mental health condition and/or substance use disorder, must be in recovery, must be open minded, and must be willing to share personal experiences with mental illness/substance use publicly. Must be a High School Graduate or have GED. Must have a valid driver's license in state of employment with a safe driving record. Must have successfully completed state specific Peer Specialist training and exam. Be Well with HCA: We recognize the importance of self-care and work/life balance. We offer flexibility in scheduling and provide all employees access to our Employee Assistance Program (EAP), which includes 8 mental health counseling sessions annually. Full-time HCA employees enjoy paid time off, paid holidays, and a comprehensive benefits package that includes medical, dental, vision, and other voluntary insurance products. Additional benefits include: Access to a Health Navigator Health Savings Account with company contribution Dependent Daycare Flexible Spending Account Health Reimbursement Account 401(k) Retirement Plan Benefits Hub Tickets at Work Join a team where your contributions truly make a difference in the lives of others. Apply now to be part of our dynamic and supportive community at Health Connect America! Employment at Health Connect America and it's companies is contingent upon meeting the requirements of a comprehensive background investigation prior to joining our team. Health Connect America and its companies are an Equal Opportunity Employer and consider applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, state, or local law. For more information on Equal Opportunity, please click here Equal Employment Opportunity Posters
    $33k-42k yearly est. Auto-Apply 60d+ ago
  • People Technology Specialist

    Aurecon

    Support associate job in Manila, AR

    Just imagine your future with us… At Aurecon we see the future through a very different lens. Do you? Innovation, eminence and digital are at the heart of everything we do. Are you excited about the future? Are you driven by the opportunity to work on some of the most challenging and complex projects around the world and to learn from the best? We are. Diversity is at the core of everything we do. We work together to create a culture based on respect, trust and inclusiveness. Our differences are what fuel our creativity. The People Technology Specialist contributes to the successful execution of assigned tasks in HR system projects and continuous improvement activities. They support documentation, testing, and day-to-day technical enablement. What will you do? We know the work we do is vital in assisting Aurecon's business globally. Here are the key things you will do to 'bring ideas to life'. Strategy & Leadership: * Execute assigned tasks that align with team and project goals. Continuous Improvement: * Stay informed about emerging trends and best practices in People technology and continuous improvement methodologies. * Project Management: Support system testing, documentation, and release rollouts. Stakeholder Collaboration: * Respond to stakeholder queries and assist with training and support. UAT & Testing: * Execute test scripts, document defects, and assist in solution validation. Automation & AI: * Execute and support automation efforts Knowledge Management: * Supports documentation Risk & Compliance Supports compliance checks. Technology Enablement: * Administer and enhance existing Workday configurations, ensuring they align with current business processes and HR requirements Firstly, strong sense of responsibility, flexibility, and adaptability to varying request. Demonstrate excellent time management and organizational skills. And as part of a new team, you will have the opportunity to shape this role and have input into how we evolve it over time to WOW our employees and make an even bigger impact on the world. You will also need the following capabilities: Qualifications (Required) * 2+ years of experience supporting HR systems, ideally with hands on exposure to Workday. * Experience supporting or coordinating system testing, UAT, and release activities. * Exposure to HR processes and policies, preferably in a corporate or enterprise environment. * Prior involvement in automation or digital process improvement initiatives is beneficial. * Experience working with cross-functional teams, including HR, IT, and vendors. * Strong attention to detail and collaboration skills. Essential Skills and Experience * Proficient understanding of HR processes. * Good Workday functional knowledge. * Hands-on experience with HR systems and data management. * Experience in UAT execution. * Familiarity with data privacy. * Ability to follow structured workflows and SOPs. * Strong attention to detail and accuracy. * Workday certification or equivalent training (desirable) * Experience in handling data update in Workday. * Documentation skills process for user guides (desirable) At Aurecon, we know every career adventure is unique. That's why our benefits are designed to support you and your family - at every stage. * Flexibility - 1x every fortnight reporting in the office * Wellbeing - we priorities your health * Recognition - your impact matters * Family - support for modern families and carers * Community - give back through volunteering days * Career development - learn, lead and shape your career Our Aurecon Attributes describe the types of people we bring together for clients. We don't expect you to have all eight of the attributes, but one that is unique to you. Finally, we value that each of our team members brings something different to Aurecon. We look for people who have had a broad range of experiences throughout their career and can demonstrate how they have worked as part of a team to bring ideas to life. Does that sound like you? About us We've re-imagined engineering. Aurecon is an engineering and infrastructure advisory company, but not as you know it! For a start, our clients' ideas drive what we do. Drawing on our deep pool of expertise, we co-create innovative solutions with our clients to some of the world's most complex challenges. And through a range of unique creative processes and skills, we work to re-imagine, shape and design a better future. We listen deeply and intently, which helps us see opportunities, possibilities and potential that others can't. Think engineering. Think again. Want to know more? You can learn more about what it's like to work at Aurecon by visiting the careers section of our website. If you are intrigued or excited by what you have read, then we want to hear from you. Apply now!
    $58k-93k yearly est. Auto-Apply 60d+ ago
  • Care Support Coordinator - Full Time - Midtown

    West Cancer Center 3.7company rating

    Support associate job in Memphis, TN

    Job Title: Care Support Coordinator About Us At West Cancer Center, we are dedicated to providing compassionate, patient-centered care while advancing groundbreaking research. Our team fosters collaboration, innovation, and professional growth, ensuring that every role contributes to making a difference in patients' lives. Join us in our mission to provide comprehensive support to those navigating the challenges of cancer treatment. Position Overview As a Care Support Coordinator, you will play a crucial role in guiding patients through the healthcare system, helping them overcome barriers to care while minimizing fragmentation. This position involves working closely with patients, families, and supportive care teams within West Cancer Center, as well as community resources, to ensure seamless coordination of care. The ideal candidate will have a passion for patient advocacy, strong organizational skills, and the ability to collaborate across departments to enhance patient outcomes. Key Responsibilities Guide high-risk patients to ensure they receive timely and coordinated care, reducing the risk of poor outcomes, loss to follow-up, and unplanned ER visits or hospital admissions Identify barriers to care and connect patients with appropriate supportive care disciplines and community resources Work closely with the Care Support team to minimize fragmentation of care Follow up with patients regarding referrals and available assistance programs Maintain a comprehensive list of patient resources within the clinic and community Assist patients and families with navigating insurance forms and financial assistance programs Collaborate with financial assistance teams to ensure patients are enrolled in support programs Address Social Determinants of Health (SDOH), including transportation, food access, and housing, through referrals and resource coordination Coordinate with outside transportation services to assist patients in attending their appointments Provide education on patient portal access to improve patient engagement Maintain accurate and thorough documentation in the EMR system Assist with internal patient transfers to ensure a smooth care experience Maintain professionalism, confidentiality, and compliance with all clinic safety policies and procedures Participate in staff meetings, training, and orientation of new employees as needed Qualifications Education & Experience Bachelor's degree in social work with experience in a healthcare setting (preferred but not required) At least two years of healthcare experience working directly with patients Skills & Abilities Strong organizational and follow-up skills Excellent verbal and written communication skills Ability to identify and address barriers to care Proficiency in EMR systems, word processing, and email applications Strong problem-solving skills and the ability to prioritize tasks in a fast-paced environment Ability to work independently while also collaborating in a multidisciplinary team Ability to assess and address Social Determinants of Health (SDOH) such as transportation, food security, and housing Why West Cancer Center is a Great Place to Work Meaningful Impact: Play a direct role in supporting patients through one of the most challenging times of their lives. Collaborative Culture: Work alongside a multidisciplinary team of dedicated professionals committed to improving cancer care. Professional Development: Benefit from ongoing training, educational resources, and growth opportunities. Mission-Driven Environment: Be part of an organization guided by compassion, integrity, and innovation. No nights, weekends, or holidays. Comprehensive benefits package. Join Us Take the next step in your career and become part of a team that is making a real difference. If you're passionate about patient care, community support, and collaborative healthcare, we encourage you to apply. Join West Cancer Center as a Care Support Coordinator today!
    $30k-36k yearly est. Auto-Apply 12d ago
  • French Bilingual IT Support Associate

    Compass Experience Labs

    Support associate job in Manila, AR

    MEET COMPASS We are a full service BPO that partners with brands to power growth through exceptional customer experience Our founders were trailblazers in the eComm industry When they couldnt find a customer service partner that was as innovative as they were they built it Many companies view their customer care as a cost center but we believe it can be so much more If you delight the customer listen to their feedback and use their insights to gather data about products and offerings customer care can have a strategic role in growing a business Role Expectations Act as the primary point of contact for US based employees of a Quick Service Mexican Grill providing technical support for store devices POS systems hardware printers scanners network troubleshooting and all company systems Perform remote troubleshooting through diagnostic techniques and pertinent questions Documents incidents and resolutions and provides updates to the knowledge base where applicable Provide excellent customer service to internal team members inbound voice calls & backoffice offline work while troubleshooting & resolving issues within scope & procedures Qualifications 1 2 years of at least Tech Level 2 experience within BPO setting IT service desk experience is a plus Strong technical proficiency in hardware and networking Good understanding of security best practices in a regulated business Experience with network troubleshooting tools such as Prisma Fusion New Era PuTTY Switch IP Calculator CMC etc is highly preferred Experience in POS troubleshooting is an edge ALOHA experience is a plus Ability to speak read and write in both French and English Must have at least 1 year work experience as French Bilingual in BPO or customer service industry Language proficiency is B2 For non native speakers a valid language certification is required For foreign nationals Permanent Residence Identification PR ID is required Exceptional English communication skills written and spoken Technology Requirements A licensed Windows computer with a serial number is the only computer we will accept for this position We do not allow customized or jailbroken homemade devices Applicants must have strong wired internet connection to support systems and possess a Windows Computer with a working webcam All agents must have a working camera to be used during training sessions and 11 conversation Agents must have a working headset with a microphone speakers are not permitted for us while on calls Agents must be willing to have Crowdstrike be installed in their personal computerlaptop All agents will be required to install third party software in order to run the screen capture module Screen Capture Module l Microsoft Windows Installer 20 or later l Microsoft Visual C 2019 Redistributable 32 bit l Microsoft NET Framework 462or 47x All agents will be required to download DUO Mobile on their mobile phones for multi factor authentication Download and upload speed must be at least 25 MBPS with latency RTT of
    $34k-58k yearly est. 31d ago
  • Helper / Support Specialists

    Big League Movers

    Support associate job in Memphis, TN

    On Deck Deliveries is in search of Support Specialists who embody our principle of being the "Hardest Worker In The Room." This role is crucial for ensuring timely, safe, and customer-focused delivery services. Our Support Specialists are the backbone of our operation, responsible for not just transporting items, but also for assembly, installation, and maintaining the highest levels of customer service. Benefits We take care of our full time employees, once qualified, by providing: Retirement plan - 401k (3% Match) Health benefits - 99% of individual employee PTO Benefits - (Based on PTO schedule per company handbook) Qualifications 21 years of age or older Authorized to work in the United States Valid driver's license and clean driving record Ability to pass background check, MVR, DOT Physical and drug screen Ability to safely lift and maneuver heavy items 100+ pounds. Strong problem-solving abilities and a customer-focused attitude. Two years delivery experience Must have a smartphone Ability to use smart phone or device for routing and electronic proof of deliveries (PODs) Be committed to ongoing training to improve processes Responsibilities Efficiently load and unload trucks, ensuring proper handling to prevent damage. Accurately scan inbound and outbound items to maintain inventory records and shipment accuracy. Maintain warehouse organization and cleanliness, ensuring a safe and efficient work environment. Assist with delivery routes on Saturdays as needed, supporting drivers with navigation and logistics. Manage and dispose of debris responsibly, keeping work areas clean and hazard-free. Guide delivery routes as needed, ensuring efficiency and timely arrivals. Coordinate with dispatch for pre-call tracking management, ensuring smooth operations. Prepare deliveries in advance, verifying item accuracy and readiness for shipment. Conduct pre- and post-job verification, ensuring deliveries meet company and customer expectations. Provide exceptional customer service, addressing concerns and ensuring satisfaction.
    $29k-48k yearly est. 60d+ ago
  • IT Security Associate

    Apidel Technologies 4.1company rating

    Support associate job in Memphis, TN

    is Contract to Hire and Open to Remote PRIMARY PURPOSE: To troubleshoot various securityincidents across the organization. To assist with providing feedback andresolution to mitigate future security shortfalls. ESSENTIAL FUNCTIONS and RESPONSIBILITIES Assists with detection, monitoring, and resolution of securityincidents. Administers various IT Security tools and applications. Assists ITgroups and business units as necessary in troubleshooting compatibility issuesbetween security tools and business or productivity programs. Assists managementin investigating IT or cyber-security events and suggests resolution. Providesfeedback and suggestions to improve IT Security processes and procedures. Worksclosely with project managers to meet and complete project milestonesaccurately and on time. ADDITIONAL FUNCTIONS and RESPONSIBILITIES Performsother duties as assigned. Supports the organization\'s quality program(s).Travels as required. QUALIFICATIONS EDUCATION & LICENSING Bachelor\'s degree from anaccredited college or university preferred. Major in information systems orcomputer science preferred. Experience Three (3) years of related experience orequivalent combination of education and experience required to includetransmission control protocol/internet protocol (TCP/IP) services or networksexperience. Experience with various operating systems, desktop productivitysoftware, and network topologies highly preferred. Skills & Knowledge Basic knowledge of the security confidentiality,integrity, and availability (CIA) Triad Basic knowledge of security informationand events management (SIEM) solutions. Ability to work with a broad range of security tools andnew technologies Ability to handle confidential sensitive information withintegrity Excellent oral and written communication skills,including presentation skills PC literate, including Microsoft Office products Analytical and interpretive skills Excellent interpersonal skills Ability to work in a team environment Ability to meet or exceed Performance Competencies WORK ENVIRONMENT When applicable and appropriate,consideration will be given to reasonable accommodations. Mental: Clear andconceptual thinking ability; excellent judgment, troubleshooting, problemsolving, analysis, and discretion; ability to handle work-related stress; abilityto handle multiple priorities simultaneously; and ability to meet deadlines Physical: Computer keyboarding, travel as required Auditory/Visual: Hearing,vision and talking NOTE: Credit security clearance, confirmed via abackground credit check, is required for this position. The statementscontained in this document are intended to describe the general nature andlevel of work being performed by a colleague assigned to this description. Theyare not intended to constitute a comprehensive list of functions, duties, orlocal variances. Management retains the discretion to add or to change theduties of the position at any time.
    $42k-62k yearly est. 11d ago
  • Administrative Support

    Global Channel Management

    Support associate job in Memphis, TN

    Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job. Qualifications CALENDARING SCHEDULING TRAVEL EXPENSE REPORTS Additional Information $17hr 6 months
    $17 hourly 60d+ ago
  • Technical Client Support Advisor (Oracle SQL & Unix)

    Finastra 4.3company rating

    Support associate job in Manila, AR

    Who are we? At Finastra, we are a dynamic global provider of open finance software solutions, dedicated to expanding access to financial services. Our innovative applications span Lending, Payments, Treasury and Capital Markets, and Universal Banking. Proudly serving over 8,000 customers, including 45 of the world's top 50 banks, we aim to boost financial inclusion for all. Join us and be part of a vibrant company that embraces diverse perspectives, and is committed to doing well by doing good. ORACLE and UNIX Technical Support consultants required for vendor to the investment banking arena, to work on their highly technical application support desk. Providing support to many of the largest financial institutions across the world, the analyst will provide detailed communication back to the client and track the case through to its resolution. This will involve detailed investigation of application log files and database outputs, as well as understanding the operation of the code in conjunction with the developers. This position will provide candidates with excellent experience in the investment banking sector. Key Responsibilities: * Client facing role dealing with any problems incurred with production, development or UAT systems. * Administrating the open cases for all the banks, tracking responses and ensuring issues are prioritized correctly and resolved speedily. * Responsible for maintaining a good relationship with clients and maintaining weekly or monthly conference calls where necessary. * Issue investigation and resolution, including the identification of issues with code, documentation and user errors. * Providing on-site assistance to clients that require additional application training, system health checks, application installations or consultancy. * Opportunities to expand the role into implementation projects, sales support, consultancy/training provision and development. Essential Skills: * Must possess a Bachelor's Degree * Excellent communication skills * Issue identification and troubleshooting * Strong Oracle / SQL knowledge * Ability to read code * UNIX, including scripting Desirable Skills: * Application is built on C++, Java and Oracle Tuxedo, so this is an advantage * Knowledge of banking software, banking operations, foreign exchange, payments or CLS (Continuous Link Settlements) is useful, but not essential We are proud to offer a range of incentives to our employees worldwide. These benefits are available to everyone, regardless of grade, and reflect the values we uphold: * Flexibility: Enjoy unlimited vacation, based on your location and business priorities. Hybrid working arrangements, and inclusive policies such as paid time off for voting, bereavement, and sick leave. * Well-being: Access Confidential one-on-one therapy through our Employee Assistance Program, find support from our network of Wellbeing Champions and Gather Groups, and a calendar of monthly events and initiatives designed to help you thrive - Inside and Outside of work. * Medical, life & disability insurance, retirement plan, lifestyle and other benefits* * ESG: Benefit from paid time off for volunteering and donation matching. * DEI: Participate in multiple DE&I groups for open involvement (e.g., Count Me In, Culture@Finastra, Proud@Finastra, Disabilities@Finastra, Women@Finastra). * Career Development: Access online learning and accredited courses through our Skills & Career Navigator tool. * Recognition: Be part of our global recognition program, Finastra Celebrates, and contribute to regular employee surveys to help shape Finastra and foster a culture where everyone is engaged and empowered to perform at their best. * Specific benefits may vary by location. At Finastra, each individual is unique, bringing their own ideas, thoughts, cultural beliefs, backgrounds, and experiences together. We learn from one another, embrace and celebrate our differences, and create an environment where everyone feels safe to be themselves. Be unique, be exceptional, and help us make a difference at Finastra!
    $65k-87k yearly est. Auto-Apply 13d ago
  • Peer Support Specialist - MYPAC - Olive Branch, MS

    Canopy Careers 4.1company rating

    Support associate job in Olive Branch, MS

    Founded in 1912 as an adoption agency, Canopy Children's Solutions is Mississippi's most comprehensive nonprofit provider of children's behavioral health, educational, and social service solutions. Canopy employs a diverse group of mission-driven individuals committed to honoring the voice of Mississippi children and families. Being an integral part of the Canopy team involves committing to the Core Values that drive our organization forward: The voice of our children and families always comes first Relationships matter and our differences make us stronger We take great joy in service to others Our families and our communities deserve our very best Canopy has been designated a Great Place to Work for the fifth consecutive year, and is one of only eight companies in Mississippi to qualify for this certification in 2024-2025. Canopy's employees are charged with building a healthy work culture within their teams, that focus on trust, and the collective goal of helping kids thrive and families to overcome extraordinary challenges. Peer Support Specialist - Position Overview The responsibility of the Peer Support Specialist is to serve as a representative of, and advocate for, youth and their families with behavioral health treatment needs who are youth of the MYPAC, PMHC, and Day Treatment. The Peer support specialist is also responsible for supporting families' emotional well being with empathy and personal experiences of overcoming challenges to help families have hope. The Peer Support Specialist is responsible for maintaining communication among families, the community, Child Protective Services and clinic staff. He/She will also provide information to assist and support educational and training initiatives for family members. Job Responsibilities Advocates, represents, supports and assists youth and their families. Assists in creating and sustaining a family-driven approach. Provides families with information, advocacy skills and related activities. Provides psycho-education group sessions for families as needed. Assists families in crisis with appropriate referrals and supports. Links families to information and resources on behavioral health systems. Assists families in resolving complaints and concerns about Canopy Children's Solutions system of care. Identifies and develops potential leaders as well as developing own leadership abilities. Required Qualifications The Certified Parent/Caregiver Peer Support Specialist is a biological parent, adoptive parent, or relative caregiver with permanent legal custody who is raising or has raised a child with an emotional, social, behavioral, and /or substance use disability; and whose child has received services from a children/youth mental health provider. The Specialist will provide support and guidance to parents/caregivers in navigating the child serving systems and advocating with them to help their child/youth. Must possess at least a High School Diploma or GED equivalent. Must also be able to successfully complete the Department of Mental Health Certified Peer Specialist trainings and certification exam for certification as a Peer Support Specialist (CPSS). You will be required to make application for certification within the first 30 days of employment. Must have the ability to listen to and problem solve with families individually or in a group setting. Must have excellent organizational skills, experience in diverse communication styles and the ability to work with teams. Must be dependable. Must have a positive attitude.
    $31k-47k yearly est. 55d ago
  • Tier One Technical Support Agent

    Eroad Ltd.

    Support associate job in Manila, AR

    We are seeking a dedicated and customer-focused Technical Support Representative to join our support team for Eroad NZ, a leading provider of telematics technology. This role involves handling inbound and outbound calls, managing support cases, and assisting customers with technical issues related to vehicle tracking, mapping, installation, and system usage. Key Responsibilities: * Provide first-level technical support via phone, email, and case management systems. * Assist customers with troubleshooting telematics devices, software, and installation concerns. * Accurately log, track, and update support cases in the system. * Collaborate with Tier 2 and Tier 3 support teams to escalate and resolve complex issues. * Ensure timely and consistent communication with customers regarding case status and resolution timelines. * Follow established support workflows and contribute to process improvements. * Maintain a high level of product knowledge to deliver effective support. * Meet performance metrics including response time, resolution time, and customer satisfaction. Qualifications: * At least 1 year of experience in a technical support or call center role. * Strong communication skills in English, both verbal and written. * Basic understanding of telematics, GPS tracking, or fleet management systems is a plus. * Ability to work in a fast-paced, customer-focused environment. * Familiarity with ticketing systems and CRM tools. * Willingness to work flexible shifts, including weekends or holidays if required. Preferred Skills: * Experience supporting telematics platforms. * Knowledge of vehicle installation processes and mapping systems. * Strong problem-solving and analytical skills. * Team-oriented with a proactive attitude.
    $22k-31k yearly est. Auto-Apply 2d ago
  • Maintenance Support - 1st shift

    Teknor Apex Company 4.4company rating

    Support associate job in Brownsville, TN

    Responsibilities - Support Maintenance: * Understand and follow all safety procedures including Lockout/Tagout, PPE, writing IWIs and Coaching. * Support large and small painting, floor coating, and lubrication projects by working within a team environment to achieve the department's goals. * Support all departments by performing odd jobs, including but not limited to, hanging tarps for roof leaks, checking roof drains, installing ceiling tiles, and applying ice melt to walkways during the winter, etc. * Safely operate a forklift, scissor lift and boom lift. * Respond to emergencies within a timely manner. * Must have basic computer skills in order to source out supplies. * Will be required to work overtime during the week and weekends as needed. * Must be able complete training required by TATN. * Complete daily assignments within a timely manner. * Communicate and promote a positive environment for customers and team members. Responsibilities - Lubrication: * Apply proper amounts and types of oil / grease to keep equipment running efficiently and effectively. * Maintain proper level of oil, grease, and filters, and re-order those supplies as needed. * Learn to navigate and maintain the facility's lubrication program (LubeIt) and perform lubrication tasks as directed by the software. * Change filters on production and air handling equipment. * Must be able to lift and place multiple empty 55-gallon drums onto the drum rack daily. * Load empty 55-gallon drums into a trailer using a forklift. * Maintain the cleanliness of the oil pad by pressure washing and keeping all items organized. Skill/Educational Requirements: * High School education or equivalent or One (1) year at TA/Tennessee Company. Essential Physical Requirements of the Job: * Be able to lift 50 pounds multiple times a day as needed. * Must be able to climb ladders. Teknor Apex is an equal opportunity employer and does not discriminate against any protected status under state or federal laws. Must be 18 years of age or older to work at Teknor Apex.
    $37k-45k yearly est. 49d ago

Learn more about support associate jobs

How much does a support associate earn in Bartlett, TN?

The average support associate in Bartlett, TN earns between $22,000 and $64,000 annually. This compares to the national average support associate range of $26,000 to $83,000.

Average support associate salary in Bartlett, TN

$37,000
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