Support associate jobs in Bethlehem, PA - 168 jobs

Part-Time Position Available - Join Our Team! Are you looking for a rewarding part-time job? We're hiring! Whether you're a student, a working professional seeking extra income, or someone looking to re-enter the workforce, this role could be perfect for you. What You'll Do: Assist various departments with tasks as needed Deliver materials to job sites, supporting field operations Maintain cleanliness and organization in the office Conduct water testing as required Receive and manage inventory, ensuring proper storage and documentation Provide excellent support to team members and customers Help ensure an efficient and positive work environment Requirements: A valid driver's license Ability to lift 50 pounds Shift hours are 10am-3pm Monday through Friday Friendly and motivated individuals who enjoy working with people Strong communication and teamwork skills Ability to adapt to different tasks and work independently Prior experience is a plus but not required Perks of Joining Us: Competitive hourly pay Supportive team environment Opportunity for growth Gain valuable work experience across multiple departments Interested? Apply today!

Job Description2nd Shift Operations Support Associate Needed in Allentown, PA! Schedule: Monday- Friday 4pm-12am (Weekend as needed) Training: Train on 1st shift the first few weeks 6am-2pmJob type: Temp to perm Payrate: $20.40 Responsibilities: Perform all job duties in accordance with established safety standards and company policies. Operate all material handling equipment efficiently and safely following successful completion of required training. Conduct daily maintenance inspections on assigned equipment and operate machinery in a way that reduces wear and maintenance costs. Stock, remove, and transport raw materials, finished goods, cartons, and other materials across all departments while minimizing damage and loss. Identify and properly handle various materials and maintain organized storage areas according to plant location requirements. Utilize proper stacking and storage techniques to ensure safety and product integrity. Load and unload trucks, complete required paperwork and data entry, and move materials to designated storage locations. Verify inventory accuracy by checking tags, labels, product counts, and item numbers. Requirements: Proven experience as a Material Handler, Warehouse Associate, or similar role. Ability to stand or walk for extended periods and safely bend, lift, and move materials weighing 50 lbs or more. Ability to perform effectively in a fastpaced and occasionally highpressure environment. Strong teamwork and communication skills with a willingness to support team objectives. Excellent timemanagement skills with a demonstrated ability to meet deadlines. Willingness to work six days per week, including overtime and weekends as needed.

The Client Services Support Specialist plays a critical internal role in supporting the execution of direct marketing campaigns. This position works exclusively with internal teams, including Client Services, Production, Warehouse, Content Development, and Finance, to ensure jobs are produced, mailed, and reported accurately and on schedule. The ideal candidate will demonstrate exceptional attention to detail, strong organizational skills, and the ability to communicate clearly and effectively with internal teams. This role requires a high degree of accuracy, quality, and accountability throughout the job-from material receipt through end\-of job reconciliation. Essential Functions: Job Setup, Samples, and Quality Control: Prepare physical and digital samples of mail packages for review and production, including cutting, folding, inserting, and assembly. Measure package attributes (size, weight) and accurately record specifications in control systems. Create sample packages with clear visual instructions for production teams. Verify address placement, barcode clearance, and personalization accuracy on all panels. Review Ready\-to\-Mail (RTM) packages for quality, ensuring proper cuts, folds, print, and coding. Perform secondary reviews of job instructions to confirm accuracy and adherence to client specifications. Job Instructions and Internal Documentation: Create, review, and update detailed job instructions in internal systems for lettershop and production teams. Generate support documents, sample instructions, and RTM documentation to ensure correct job execution. Verify drop schedules for accuracy regarding quantities, mail class, mail dates, and permits. Material and Production Coordination: · Log daily material deliveries from Bills of Lading (BOLs) received from the warehouse. · Ensure materials are delivered on time and in the correct quantities. · Verify that envelopes and components meet specifications, escalating discrepancies. · Collaborate with Client Services, Production, Warehouse, and Content teams to resolve issues and keep schedules on track. Mail Tracking and Reconciliation · Track mail statements to ensure mailing activity meets job schedules and client expectations. · Follow up with internal departments when mail statements or confirmations are delayed or missing. · Perform end\-of\-job postage reconciliation by kit and total job, ensuring accuracy of quantities, tiers, and costs. · Assist with reporting and documentation related to mailing activity and job completion. End\-of\-Job Reporting and Disposition: Verify post\-mail material counts with the warehouse to ensure accuracy. Prepare and follow up on material disposition reports for timely resolution. Generate internal and client reports related to postage, reconciliations, production, invoicing, and inventory. Additional Responsibilities: Works toward continuous improvement and expertise in Direct Mail. Complies with company policies and procedures. Promotes company values and culture. · Work a modified schedule as needed. Carry out additional tasks as assigned. Requirements Essential: · Attention to detail, consistently delivering accurate and error\-free work · Excellent written and verbal communication skills to facilitate effective collaboration within teams · Ability to follow detailed instructions and uphold quality standards in a fast\-paced production environment · Strong organizational skills, effective time management, and prioritization of tasks · Comfortable working with physical materials, samples, and production documentation · Proficient in using internal job tracking systems and standard office tools such as Excel, PDFs, and shared directories · Capable of working independently while supporting multiple internal teams · Willingness to take on responsibilities and challenges. · Reliability and dependability. · Highest quality standards for own work. · Ability to adapt easily in rapidly growing operations. Preferred: · Experience in direct marketing, print production, lettershop, or mailing operations · Familiarity with postal requirements, mail classes, and production workflows · Experience with job control or production management systems · High school diploma or equivalent required. Bachelor's or an Associate's degree in business or any other related study preferred. · Two or more years of experience working in a product support, project coordination, client services, or similar role is desired. · This position is an on\-site role with no remote or work\-from\-home opportunities. · This position may require lifting materials or mail products to 25 lbs. Benefits *New Associates become eligible for benefits the 1 st of the month following 60 days! · Medical (2 plan designs to choose from) · Dental · Vision · Life & Disability Insurance Options · 401K with employer match program "}}],"is Mobile":false,"iframe":"true","job Type":"Full time","apply Name":"Apply Now","zsoid":"7664089","FontFamily":"Verdana, Geneva, sans\-serif","job OtherDetails":[{"field Label":"Job Opening ID","uitype":111,"value":"1725"},{"field Label":"Industry","uitype":2,"value":"Manufacturing"},{"field Label":"Work Experience","uitype":2,"value":"0\-1year"},{"field Label":"City","uitype":1,"value":"Kutztown"},{"field Label":"State\/Province","uitype":1,"value":"Pennsylvania"},{"field Label":"Zip\/Postal Code","uitype":1,"value":"19530"}],"header Name":"Client Services Support Specialist","widget Id":"***********2507263","is JobBoard":"false","user Id":"***********7977117","attach Arr":[],"custom Template":"3","is CandidateLoginEnabled":false,"job Id":"***********5010365","FontSize":"12","google IndexUrl":"https:\/\/jetsonmarketing.zohorecruit.com\/recruit\/ViewJob.na?digest=1fThyoUByVYN0ffKhmmG4yx.YGJ4HazbT410IKox0n0\-&embedsource=Google","location":"Kutztown","embedsource":"CareerSite","indeed CallBackUrl":"https:\/\/recruit.zoho.com\/recruit\/JBApplyAuth.do","logo Id":"56l1h542958d**********1be979ea727807b"}

Harbortouch offers a full range of merchant services, supplying POS systems, electronic cash registers and credit card processing terminals. As one of the largest and most reputable payment processors in the United States, Harbortouch currently handles the merchant accounts for over 110,000 business locations and processes in excess of $9 billion annually , with those numbers continually increasing. We are looking for unique, hands on, and forward looking individuals who are enthusiastic for creating an experience our clients will remember. Job Description A Technical Support representative is expected to work with customers to identify credit card terminal problems. They should achieve resolution by analyzing call logs to notice common trends and underlying problems and by applying a logical thought process to the trouble shooting they are performing based on the training they have been given. They should support interactions with customers through multi messaging campaigns such as email, tickets, phone, task systems, and chat systems. These interactions should be coordinated and real time. Representatives are also expected to acquire an in depth understanding of the software and equipment customers are using accompanied by good interpersonal and customer service skills. Qualifications Responsibilities: Research and resolve credit card terminal issues and questions from our merchants and our Independent Sales Representatives. Listening attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer Improve terminal performance by identifying problems; recommending changes Diagnose customer issues through process of elimination by asking probing questions Provide customers with efficient and courteous service. Provide resolution by identifying problems; researching answers & guiding merchants through corrective steps Receive & resolve inbound calls, emails, chats, tasks, & Tickets Make follow up outbound calls to customers Skills Needed : Experience working with credit card terminals, POS equipment, registers, touch screens, and scanners is a plus. Excellent listening, written, and verbal communication skills Strong problem solving skills with proficient attention to detail Must be able to handle multiple tasks at once in a fast paced call center environment Interact and coordinate with other departments to resolve customer issues Ability to adapt to and implement change Creative and forward thinking Proficient in relevant computer applications Bilingual (English/Spanish) is a plus, but not required 2+ years Customer Service/ Technical Support experience preferred, but not required Experience in the banking or credit card processing industry preferred, but not require Required Education and Experience High school diploma or equivalent is required Knowledge of customer service core principles and practices Familiarity with the Microsoft Office Suite Additional Information All your information will be kept confidential according to EEO guidelines. Our Culture: We are in search of individuals that share our values: Passion for the work, Understanding, Inventing, Building, Discipline, Learning, and Respect and Teamwork. We are foodies, and we are into fitness. We have outdoor patios for eating and interacting with teams from other divisions. Our Allentown campus holds 3 buildings and over 300 employees. In the spirit of learning and developing, we offer our employees access to various educational resources.

Job DescriptionBenefits: Competitive salary Flexible schedule Training & development This position is located in a quiet area of Quakertown, PA and is not accessible by public transportation. Reliable transportation and comfort with the commute are required. Please review travel time before applying. Enhanced Part-Time DSP Role This is a specialized Direct Support Professional position supporting an autistic young adult as part of an established behavioral team. Enhanced pay reflects required credentials, ABA-informed practice, and accountability. Pay & Schedule $30.00$35.00/hour (Enhanced Rate) Weekdays: 12:00pm - 5:00pm & 4:00 PM9:00 PM (flexible selection) Optional flexible weekend hours About the Role You will provide structured in-home and community support to an autistic young adult who is pleasant, engaging, and enjoyable to work with. She enjoys reading, has a great sense of humor, and does best with predictable routines, structure, and technology-supported strategies. This role is ideal for someone who values consistency, follows plans carefully, and enjoys meaningful one-to-one work. Responsibilities Implement strategies outlined in the Positive Behavioral Support Plan (PBSP) Provide structured support in home and community settings Collect and document behavioral and progress data accurately Assist with Activities of Daily Living (ADLs) as needed Use positive reinforcement aligned with ABA principles Communicate with the behavioral team and family as required Required Qualifications Applicants must hold at least one of the following: Registered Behavior Technician (RBT) NADD Certification Board Certified Assistant Behavior Analyst (BCaBA) Bachelors, Masters, or Doctoral degree in Psychology, Education, Special Education, Counseling, Social Work, or Gerontology Certified Nursing Assistant (CNA) Additional Requirements: Experience supporting adults with Autism Familiarity with ABA principles PA background checks and drug screening Valid drivers license and reliable transportation Apply through CareerPlug or email your resume and a brief note to ********************** We are an Equal Opportunity Employer and value diversity and inclusion.

As a member of the ShipBob Team, you will... Grow with an Ownership Mindset: We champion continuous learning and proactive innovation. Team members are encouraged to identify challenges and take ownership of initiatives that drive merchant, company and personal growth. By tackling complex problems and exploring creative solutions, you won't just follow a playbook, you'll be actively building the future of ShipBob. Collaborate with Peers and Leaders Alike: ShipBob values collaboration and support, where team members and leaders alike are committed to helping each other succeed. We all set high standards and understand the importance of transparency at all levels. We've created an environment where trust, open communication, and mutual respect motivate our teams to reach new heights. Experience a High-Performance Culture and Clear Purpose: Our commitment to delivering results creates a goal-driven, high-performance culture where everyone is empowered to contribute to our mission with a clear understanding of their direct impact and accountability. We measure success in tangible ways, allowing each team member to see the positive outcomes of their work and celebrate shared victories. Hours/Shift: 8:00am-4:30pm Monday-Friday Location: 2900 Broadhead Road, Bethlehem, PA 18020 Role Description: The Onsite Merchant Support Specialist helps to monitor and complete inventory control related activities for all ShipBob merchants at our partner fulfillment centers. As the sole ShipBob representative onsite, they partner directly with leadership and associates to resolve any merchant concerns or requests. At ShipBob, it is imperative to provide a great merchant experience while supporting our fulfillment center partners and developing scalable operations. This role reports to the Manager, SFN Quality. The backup for this role is the Manager, SFN Quality. What you'll do: Run daily cycle counting and inventory control processes according to written SOP's utilizing partner resources. Investigate inventory discrepancies reported by the Merchant Support team and report significant discrepancies to the OSS Area Manager and the Operations Manager onsite. Perform physical location checks to ensure quality and reconcile inventory variances within a 24-hour SLA. Determine root cause of inventory adjustments and lead efforts to correct. Perform audits or other actions requested by merchants within the site. Respond and resolve merchant facing requests via ticketing system around inventory related issues within 2-hour SLA. Vocalize concerns around inventory practices to OSS Area Manager and Operations Manager helping to identify areas of opportunity in day-to-day processes. Communicate updates and relay important operational information about merchants directly to OSS Area Manager. Present weekly performance reports during business review with leaders from partner fulfillment center. Comply with all food safety and compliance policies and regulations. This role includes responsibility for ensuring products are handled, stored, and distributed in a manner that maintains their safety, quality, and legality. Team members are expected to follow all standard operating procedures, report any concerns related to product condition or integrity, support traceability through accurate record-keeping, and contribute to a culture of continuous improvement and product safety awareness. Other duties/responsibilities as necessary. What you'll bring to the table: 2+ years of experience with ICQA processes in a 3PL or warehousing environment. Proficiency with Warehouse Management System software. Experience using an RF Scanner preferred. Demonstrated ability to work independently without direct supervision on-site. Possesses effective written and verbal communication skills; displays reading comprehension skills. Experience communicating directly with customers or vendors preferred. Excellent time-management and prioritization skills. Excellent attention to detail. Strong interpersonal skills, ability to maintain a professional demeanor and build rapport with team members. Comfortable in a fast-paced and highly adaptive environment. Ability to lift 50 lbs. without any health limitations. Able to stand and walk continuously during and up to an 8-10hr shift or more based on business needs. Able to bend, stoop, reach above, and push/pull frequently. Perks & Benefits: Medical, Dental, Vision & Basic Life Insurance Paid Maternity/Parental Leave Program Flexible Time Off Program Paid Sick Leave Wellness Days (1 day/quarter) 401K Match Comprehensive Benefits Package >>> ******************************** See Our High-Performing Culture >>> Check us out on Instagram (@lifeatshipbob) ShipBob believes in transparency while providing a competitive total compensation package with a pay for performance approach. The full base pay range for this position in our compensation architecture is $37,613 - $62,688. In addition to base salary, this role includes the opportunity to be eligible for participation in the Company's discretionary bonus plan based on Company's plans and in accordance with Company's policies. We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence; therefore, we encourage people from all backgrounds to apply to our positions. About You: The work we do at ShipBob is both challenging and rigorous, which means our environment isn't the right fit for everyone, and that's okay. We welcome energetic high performers who thrive in a dynamic, collaborative, results-driven environment. We value individuals who embrace accountability and humility, push boundaries, and are motivated by challenging work. Every team member, no matter their role or tenure, is expected to roll up their sleeves and tackle the complex problems we face in today's global supply chain. Learn more about our core values and how we perform at a high level in our day-to-day work on our Culture page (********************************culture/). About Us: ShipBob is a leading global supply chain and fulfillment technology platform designed for SMB and Mid-Market ecommerce merchants to provide them access to best-in-class capabilities and to deliver a delightful shopper experience. Merchants can outsource their entire fulfillment operations, utilize ShipBob's proprietary warehouse management system for in-house fulfillment, or take advantage of a hybrid solution across ShipBob's dozens of fulfillment center network in the United States, Canada, United Kingdom, Europe, and Australia. ShipBob is backed by leading investors like Menlo Ventures, Bain Capital Ventures, Hyde Park Venture Partners, and SoftBank Vision Fund 2, and is one of the fastest-growing tech companies headquartered in Chicago. ShipBob provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. There is no deadline to apply for this position, as ShipBob accepts applications on an ongoing basis.

Benefits: Competitive salary Employee discounts Flexible schedule Opportunity for advancement Training & development We are looking for someone who thrives in a welcoming, customer service-oriented environment with excellent communication skills. If you enjoy building strong relationships with clients, then look no further and apply today! Join our team as a Seasonal Client Support Associate and be the friendly face for all those who visit our offices, ensuring exceptional client experiences and providing essential support. In this role, you will actively engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times. Join our team and make a positive impact on our client's journey with us! No matter your work background or experience level, we welcome you to apply! What you need: Strong interpersonal and communication skills Experience in a fast-paced retail environment Basic computer proficiency and ability to troubleshoot Prior customer service or sales experience is preferred, but not required Willingness to learn and grow in a customer-focused role Additional Perks: Full-time and part-time positions are available Flexible Schedule Options - Work that works for you! Work Lotto (Win money for logged shifts) Low-cost benefits (healthcare, dental & vision) Teladoc (Unlimited Teladoc sessions for you and your whole household for $18 per month) Free identity theft protection Corporate discount program Free tax preparation training and PTIN registration reimbursement Referral bonus opportunities are available for referring qualified candidates Free continuing tax education Opportunities for advancement within the organization Employee referral program Medical & Prescription benefit option (eligible to participate after working 1,560 hours annually) 401k with Company Match (eligible to participate after working the first 1,000 hours) If you're looking for a rewarding opportunity to learn new skills and make an impact, apply today! Compensation: $14.00 - $16.00 per hour Working at Jackson Hewitt Jackson Hewitt is a national brand with local heart. After 40+ years and our name on over 65 million returns, we're not only committed to providing a better tax experience for the hardest-working Americans, but we also strive to change the lives in our communities for the better, too. We offer a full suite of tax preparation services and guidance. Join us. Taxes are fun (really!) At Jackson Hewitt, we're proud to offer tax training to beginners and continuing education courses for more seasoned Tax Pros. We offer on-the-job mentorships too, and we're always championing your professional success and personal goals. Enjoy a flexible schedule and work that works around you for a change. Plus, start earning extra income and learning a recession-proof life skill now. PTIN Certification: Yes Thank you for your interest in Jackson Hewitt Inc., Jackson Hewitt Technology Services, LLC, Tax Services of America, Inc., or any of its or their subsidiaries, affiliates, or related entities (collectively herein, “Jackson Hewitt” or the “Company,” but excluding independently owned and operated franchise locations). The Company is an equal employment opportunity employer and does not tolerate discrimination against or harassment of any applicant or employee on the basis of race, color, sex, religion, national origin, age, disability, or any other status protected by applicable federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. CANDIDATE ACKNOWLEDGEMENT: Tax Preparer Applicants: I understand, as a condition of employment, I must be able to obtain a Preparer Tax Identification Number (PTIN) and the IRS will conduct their own background investigation. I certify that all answers given in connection with my application(s) for employment with Jackson Hewitt Inc. and/or its wholly owned subsidiary Tax Services of America, Inc. (collectively, the “Company”) are true and complete to the best of my knowledge. I understand that a false statement, false answer, misrepresentation or omission may result in a decision not to hire me, the withdrawal of an offer of employment, or the termination of my employment with the Company, regardless of when the false or misleading information or omission is discovered. I understand that the completion of this application is a preliminary step to employment. It does not obligate the Company to offer employment to me, or for me to accept employment. This application is considered active for a period of time not to exceed (30) days. I understand that a Company representative may contact me during the application process. By providing my phone number, I consent to receive automated telephone calls and/or text messages from Jackson Hewitt and its agents regarding Jackson Hewitt employment opportunities. Message and data rates may apply. Text STOP to opt-out. By submitting an application, I certify, agree, and confirm my review and understanding, as set forth in the “Candidate Acknowledgment” set forth on the job posting.

Administrative Support - Compliance Department (Temporary) A local health network is seeking Administrative Support to assist with a temporary, 3-month project. Responsibilities & Requirements: Provide general administrative support to the compliance team Proficiency in Excel, Outlook, and Microsoft Teams required Prior HR or administrative experience preferred Ability to work Monday-Friday, 8:00 AM-5:00 PM Details: Duration: Approximately 3 months Pay: $20/hour This is a great opportunity to gain experience within a healthcare compliance environment while supporting an essential team. If interested, apply directly through the HTSS website or email resume to ********************

Practice Support SpecialistChanging people's lives is the business we are in. Is that something you want to be a part of? The role of Practice Support Specialist is pivotal to our firm. Our advisors rely on our PSS to ensure our clients receive the service we promise them! If you want to be a strategic partner to your colleagues and provide a high-level service to your clients, this role is the perfect fit for you. What will I be doing? As a Practice Support Specialist, you will support new business processing for multiple Financial Professionals and their businesses. You will provide an elite level of service for all lines of business to the advisor and their clients. A passion for serving others, establishing rapport, and building relationships with internal partners and external clients is pivotal to success in this role. ROLES AND RESPONSIBILITIES•Ownership of the processing and workflow for insurance and investments•Data entry for insurance and investment applications, including life, disability income, fixed annuities, variable annuities, mutual funds, wealth management, and brokerage accounts•Prepare application bundles via DocuSign for advisors and clients•Act as liaison between advisor and Home Office to resolve any outstanding items and accelerate fulfillment of requirements•Consistently strive for 100% accuracy of paperwork and data entry to decrease cycle times•Follow up on Medical Exams, Attending Physician Statements, and investment-related service requests as needed•Track and update cases to review weekly with contracted advisors and provide weekly status reports to advisor and Managing Partner on unit case progress•Maintain a digital file of notes on approved CRM•Work on special projects as needed•Participate in trainings to educate advisors on best practices for new business to increase productivity and increase retention SKILLSETS•Self-starter with the ability to work independently and problem-solve in a fast-paced environment•Ability to handle multiple priorities with a sense of urgency, professionalism, and confidentiality•High level of efficiency with attention to detail•Outgoing with excellent interpersonal skills and passion for collaboration and results•Interest in learning financial concepts and strategies What are the requirements and qualifications? •To qualify, you must be a US Citizen or permanent resident.•Knowledge of one or more financial products (Mutual Funds, Investments, Annuity, Life) and supporting systems preferred•One or more years of customer service experience•Ability to effectively communicate both verbally and in writing•Proficient with Microsoft Office, including Excel, SharePoint, and Adobe Acrobat Compensation And Benefits•W2 employee with base salary and bonus potential•Reimbursement for FINRA licensing fees

ADP is hiring a Resolution Support Specialist I. In this position you will respond to requests for research and issue resolution that require research time to resolve, thereby allowing front line associates to be available to clients. In addition you will work on special projects that support client satisfaction and retention. To succeed in this role, you must be comfortable working in a fast based environment where adaptability, responsiveness, and empathy are must-haves. Over the phone and in writing, your communication style is clear and easy for our clients and internal partners to understand and act on. You will need to balance your workload, handle back-to-back inquires, and use solid decision making to determine the best path to resolution. You take the initiative to seek answers, solutions, and positive outcomes for both the client and ADP. You must have the ability to flex and adapt in this role. You thrive in an environment where you set priorities, organize your day, multi-task, change direction, and provide prompt follow-up. At ADP we are driven by your success. We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow, we support you all the way. If success motivates you, you belong at ADP. We strive for every interaction to be driven by our CORE values: Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, & Social Responsibility. RESPONSIBILITIES: You adhere to a daily schedule and organize yourself to deal with a high volume of different tasks. Receives requests for research and issue resolution via phone, email or queue. Determines appropriate corrective action to resolve issues and minimize impact to clients. Managing your own caseload and follow up, while adhering to internal SLAs for response times. Performs duties of inbound Client Service Representative or Sales Support Specialist during peak periods. Helps onboard new clients with a focus on driving positive client satisfaction surveys Performs proactive check-ins with clients via email and phone calls. Successfully navigates through all systems and properly utilizes each system to its full potential i.e. Omni, Tops, CEH, DBAL, PES, Plan Sponsor Website, Admin Web, RUN. Utilizes de-escalations skill to resolve issues, escalating them to management when appropriate. Suggests and implements procedural and process changes for achieving team goals/performance functions. Building rapport, establishing trust and shining with professionalism on every interaction Aptitude to grasp new concepts or tools by actively learning. Makes decisions based on available resources, constraints and organizational values. You should be available to work overtime hours during peak times Performs other related duties as assigned

ADP is hiring a Resolution Support Specialist I. In this position you will respond to requests for research and issue resolution that require research time to resolve, thereby allowing front line associates to be available to clients. In addition you will work on special projects that support client satisfaction and retention. To succeed in this role, you must be comfortable working in a fast based environment where adaptability, responsiveness, and empathy are must-haves. Over the phone and in writing, your communication style is clear and easy for our clients and internal partners to understand and act on. You will need to balance your workload, handle back-to-back inquires, and use solid decision making to determine the best path to resolution. You take the initiative to seek answers, solutions, and positive outcomes for both the client and ADP. You must have the ability to flex and adapt in this role. You thrive in an environment where you set priorities, organize your day, multi-task, change direction, and provide prompt follow-up. At ADP we are driven by your success. We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow, we support you all the way. If success motivates you, you belong at ADP. We strive for every interaction to be driven by our CORE values: Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, & Social Responsibility. RESPONSIBILITIES: You adhere to a daily schedule and organize yourself to deal with a high volume of different tasks. Receives requests for research and issue resolution via phone, email or queue. Determines appropriate corrective action to resolve issues and minimize impact to clients. Managing your own caseload and follow up, while adhering to internal SLAs for response times. Performs duties of inbound Client Service Representative or Sales Support Specialist during peak periods. Helps onboard new clients with a focus on driving positive client satisfaction surveys Performs proactive check-ins with clients via email and phone calls. Successfully navigates through all systems and properly utilizes each system to its full potential i.e. Omni, Tops, CEH, DBAL, PES, Plan Sponsor Website, Admin Web, RUN. Utilizes de-escalations skill to resolve issues, escalating them to management when appropriate. Suggests and implements procedural and process changes for achieving team goals/performance functions. Building rapport, establishing trust and shining with professionalism on every interaction Aptitude to grasp new concepts or tools by actively learning. Makes decisions based on available resources, constraints and organizational values. You should be available to work overtime hours during peak times Performs other related duties as assigned

Job Description We are seeking qualified candidates for the Peer Support Specialist position. The position is responsible for providing peer support services and therapeutic interactions designed to promote empowerment, self-determination, understanding, coping skills, and resilience through mentoring and service coordination supports. Assist program participants with mental illnesses in regaining control over their own lives and their own recovery process. Other responsibilities include the following: • In collaboration with the team, provide program participants with counseling and support to identify self-determined goals. • Serve as a mentor to program participants to promote hope and empowerment in their recovery process. • Act as an informal educator to other team members to facilitate understanding and empathy for each person's unique and subjective experience and perceptions. • Collaborate with the team to promote a team culture in which self-determination and decision-making in recovery planning are supported. • Assist program participants in identifying, understanding, and combating stigma and discrimination associated with mental illness and develop strategies to reduce self-stigma. • Serve as the liaison between the team and client-run programs such as self-help groups and drop-in centers. Qualifications: • Ideal candidates will have a High school diploma or GED with one year of paid or volunteer work, or any combination of experience, education, or training that would provide the level of knowledge, skill, and ability required. • A person who is self-identified as having met the criteria for serious mental illness as defined in the Mental Health Bulletin (OMH-94-04) who utilizes or has utilized mental health and/or co-occurring services and has been trained and certified to help her/his peer identify and achieve specific self-determined goals. • Must be a certified Peer Specialist certified by a PA State-approved entity. • Demonstrates knowledge of recovery/wellness principles and ability to model and mentor the recovery process and demonstrate effective coping skills. • Valid driver's license with an acceptable driving record required. Scope: • Frequent interactions with peers who are at different stages of recovery. • May be required to assist with crisis intervention in emergencies in an ancillary/supportive role, educating and supporting peers in the development and implementation of WRAP and Advanced Directives. • Requires the ability to lift, carry, fold, kneel, stack, stoop, and bend, which may include direct intervention with clients. • Possess manual dexterity and fine motor skills. • Light lifting and/or carrying, not to exceed 25 lbs. • Local travel required, including transporting program participants. • Flexibility in scheduling and available to do 24-hour on-call coverage.Horizon House offers competitive compensation and a comprehensive benefits package, including medical and dental coverage, nine paid holidays, generous paid time off, a retirement savings plan, a tax-sheltered annuity, tuition reimbursement, and opportunities for advancement. To be considered an applicant for this position, please complete the pre-employment application by going to ********************** Horizon House is an Equal Opportunity Employer

Behavioral Health Associates (BHA) is an educational organization. We offer an academic learning environment integrated with behavior support services for students diagnosed with emotional/behavioral disorders to empower the students in overcoming challenges and creating new stories in their lives. We currently have openings for Autistic Educational Support Staff. POSITION GOAL Under the direction of the program director, assist certified teacher in reinforcing instruction to individuals or small groups of students and is responsible for behavior-analytic interventions to reduce problem solving behavior, remediation of skill deficits, as well as monitoring and reporting student progress. This position will also perform a variety of clerical duties in support of the academic program and other related duties as required. ESSENTIAL DUTIES AND RESPONSIBILITIES Support and maintain classroom policies. Tutor individuals or small groups of students, reinforcing instruction as directed by the teacher. Assist in the administering and scoring a variety of tests according to student performance and behavior. Perform routine clerical duties; operate classroom and office equipment including computers, copy machines, and other equipment. Provide support to the teacher by setting up work areas, displays and exhibits, operating audio-visual equipment, operating educational training equipment and distributing and collecting paper and supplies. Assist students by providing proper examples, emotional support, a friendly attitude, and general guidance. Use contingencies of reinforcement (e.g., conditioned/unconditioned reinforcement, continuous/intermittent schedules) as directed by the teacher/mental health staff in the room. Direct group activities of students assigned; assist in monitoring students as directed. Confer, as needed, with teachers concerning programs and materials to meet student needs. Assist students as they develop and maintain skills to improve their daily-living and social skills. Notice and communicate instances that might affect the client's behavior (e.g., illness, relocation). Participate in meetings and in-service training programs as assigned. Assist in academic and behavioral charting, establishing classroom rules, and enforcing the TALID System. Implement the behavior plan and document observable and measurable behavioral goal data. QUALIFICATIONS High School Diploma. Paraeducator experience from a previous school or agency is preferred. Experience in working with children/students with ASD is beneficial, but not required. Utilizes effective written and oral expression. Basic computer literacy. BENEFITS Full Time Paid Leave for Sick and Personal Days Days Off During School Holidays and Breaks Paid Year Round Choice of Two Medical Plans, Dental, Vision and Voluntary Life Insurance Company Paid: Group Life Insurance and Employee Assistance Program Retirement Plan with Company Match up to 3% of your Annual Salary Tuition Reimbursement When applying to this position, please include a completed BHA Employment Application, letter of interest, resume, and current clearances. Click Here to complete BHA's Employment Application for Support Staff (Non-Teaching Positions) BHA is committed to a diverse and inclusive workplace. BHA is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age or other legally protected status.

Extended School Year Student Assistants K-12 student assistants substitutes as needed. Description-Program provides support for instruction to students to maintain identified maintenance of reading, writing, math and social skill IEP specific goals for students K-12. High school diploma required. The program runs June 29-July 30 every Monday, Tuesday, Wednesday, and Thursday from 8:30AM-12:00PM for students and 8:15AM-12:15PM for staff. Compensation will be TBD per contract. Duties Include: ESY Special education assistants provide functional and academic support to students under the direction of the special education teacher. This includes Supporting the adaptive/functional and self-help skills of students. Supporting special education teachers in the implementation of the instructional teaching content delivered per IEP identified skills/needs. Communicating and collaborating with students, staff, and other professionals during the program. Taking data as directed by the special education teacher to support the communicating of student maintenance of skills. Implement student positive behavior support plans Support the adaptive/functional needs of students. Participate in any training to support student needs. ADA Compliance: Reasonable accommodations may be made to enable individuals with disabilities to perform the functions of this position. Physical Requirements: Sedentary Light work Medium work Heavy work Very heavy work Sedentary: involves sitting most of the time. Incumbents should be able to exert up to 10 lbs of force occasionally, and/or a negligible amount of force constantly to lift, carry, push, pull or move objects. Light work: If the use of arm and/or leg control requires exertion of forces greater than that for sedentary work and the individual sits most of the time, the job is rated for light work. The incumbent should be able to exert up to 20 lbs of force occasionally, and/or up to 10 lbs of force frequently, and/or a negligible amount of force constantly to move objects. Medium work: The incumbent should be able to exert up to 50 lbs of force occasionally, and/or up to 20 lbs of force frequently, and/or up to 10 lbs of force constantly to move objects. Heavy work: The incumbent should be able to exert up to 100 lbs of force occasionally, and/or up to 50 lbs of force frequently, and/or up to 20 lbs of force constantly to move objects. Very heavy work: The incumbent should be able to exert in excess of 100 lbs of force occasionally, and in excess of 50 lbs of force frequently, and in excess of 20 lbs of force constantly to move objects. Program Information: Location: TBD

Job DescriptionSalary: $18/hr Part-Time Position Available Join Our Team! Are you looking for a rewarding part-time job? Were hiring! Whether you're a student, a working professional seeking extra income, or someone looking to re-enter the workforce, this role could be perfect for you. What Youll Do: Assist various departments with tasks as needed Deliver materials to job sites, supporting field operations Maintain cleanliness and organization in the office Conduct water testing as required Receive and manage inventory, ensuring proper storage and documentation Provide excellent support to team members and customers Help ensure an efficient and positive work environment Requirements: A valid drivers license Ability to lift 50 pounds Shift hours are 10am-3pm Monday through Friday Friendly and motivated individuals who enjoy working with people Strong communication and teamwork skills Ability to adapt to different tasks and work independently Prior experience is a plus but not required Perks of Joining Us: Competitive hourly pay Supportive team environment Opportunity for growth Gain valuable work experience across multiple departments Interested? Apply today!

Harbortouch offers a full range of merchant services, supplying POS systems, electronic cash registers and credit card processing terminals. As one of the largest and most reputable payment processors in the United States, Harbortouch currently handles the merchant accounts for over 110,000 business locations and processes in excess of $9 billion annually , with those numbers continually increasing. We are looking for unique, hands on, and forward looking individuals who are enthusiastic for creating an experience our clients will remember. Job Description A POS Support Representative is expected to work with customers to identify POS system related problems and advise them on solution. They should achieve resolution by analyzing call logs to notice common trends and underlying problems and by applying a logical thought process to the trouble shooting they are performing based on the training they have been given. They should support interactions with customers through multi messaging campaigns such as email, tickets, phone, task systems, and chat systems. These interactions should be coordinated and real time. Representatives are also expected to acquire an in depth understanding of the software and equipment customers are using accompanied by good interpersonal and customer service skills. Qualifications Responsibilities: Research and resolve Point of Sale terminal issues and questions from our merchants and our Independent Sales Representatives. Ability to listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer Ø Improve terminal performance by identifying problems; recommending changes Ø Diagnose customer issues through process of elimination by asking probing questions Provide customers with efficient and courteous service. Provide resolution by identifying problems; researching answers & guiding merchants through corrective steps Receive & resolve inbound calls, emails, chats, tasks, & tickets Make follow up outbound calls to customers to ensure their issues are resolved completely Required Skills : Ø Experience working with credit card terminals, POS equipment, registers, touch screens, and scanners is a plus. Ø Excellent listening, written, and verbal communication skills Ø Strong problem solving skills with proficient attention to detail Ø Must be able to handle multiple tasks at once in a fast paced inbound call center environment Ø Interact and coordinate with other departments to resolve customer issues Ø Ability to adapt to and implement change Ø Creative and forward thinking Ø Proficient in relevant computer applications Experience with one of the following is required: Windows NT, 2000, 2003, XP Preferred Skills: An A+ certification is beneficial. We are always looking for candidates that have an IT degree or in pursuit of one. Bilingual (English/Spanish) is a plus 2+ years Customer Service/ Technical Support experience preferred Experience in the banking or credit card processing industry preferred Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description As a member of the ShipBob Team, you will... Grow with an Ownership Mindset: We champion continuous learning and proactive innovation. Team members are encouraged to identify challenges and take ownership of initiatives that drive merchant, company and personal growth. By tackling complex problems and exploring creative solutions, you won't just follow a playbook, you'll be actively building the future of ShipBob. Collaborate with Peers and Leaders Alike: ShipBob values collaboration and support, where team members and leaders alike are committed to helping each other succeed. We all set high standards and understand the importance of transparency at all levels. We've created an environment where trust, open communication, and mutual respect motivate our teams to reach new heights. Experience a High-Performance Culture and Clear Purpose: Our commitment to delivering results creates a goal-driven, high-performance culture where everyone is empowered to contribute to our mission with a clear understanding of their direct impact and accountability. We measure success in tangible ways, allowing each team member to see the positive outcomes of their work and celebrate shared victories. Hours/Shift: 8:00am-4:30pm Monday-Friday Location: 2900 Broadhead Road, Bethlehem, PA 18020 Role Description: The Onsite Merchant Support Specialist helps to monitor and complete inventory control related activities for all ShipBob merchants at our partner fulfillment centers. As the sole ShipBob representative onsite, they partner directly with leadership and associates to resolve any merchant concerns or requests. At ShipBob, it is imperative to provide a great merchant experience while supporting our fulfillment center partners and developing scalable operations. This role reports to the Manager, SFN Quality. The backup for this role is the Manager, SFN Quality. What you'll do: Run daily cycle counting and inventory control processes according to written SOP's utilizing partner resources. Investigate inventory discrepancies reported by the Merchant Support team and report significant discrepancies to the OSS Area Manager and the Operations Manager onsite. Perform physical location checks to ensure quality and reconcile inventory variances within a 24-hour SLA. Determine root cause of inventory adjustments and lead efforts to correct. Perform audits or other actions requested by merchants within the site. Respond and resolve merchant facing requests via ticketing system around inventory related issues within 2-hour SLA. Vocalize concerns around inventory practices to OSS Area Manager and Operations Manager helping to identify areas of opportunity in day-to-day processes. Communicate updates and relay important operational information about merchants directly to OSS Area Manager. Present weekly performance reports during business review with leaders from partner fulfillment center. Comply with all food safety and compliance policies and regulations. This role includes responsibility for ensuring products are handled, stored, and distributed in a manner that maintains their safety, quality, and legality. Team members are expected to follow all standard operating procedures, report any concerns related to product condition or integrity, support traceability through accurate record-keeping, and contribute to a culture of continuous improvement and product safety awareness. Other duties/responsibilities as necessary. What you'll bring to the table: 2+ years of experience with ICQA processes in a 3PL or warehousing environment. Proficiency with Warehouse Management System software. Experience using an RF Scanner preferred. Demonstrated ability to work independently without direct supervision on-site. Possesses effective written and verbal communication skills; displays reading comprehension skills. Experience communicating directly with customers or vendors preferred. Excellent time-management and prioritization skills. Excellent attention to detail. Strong interpersonal skills, ability to maintain a professional demeanor and build rapport with team members. Comfortable in a fast-paced and highly adaptive environment. Ability to lift 50 lbs. without any health limitations. Able to stand and walk continuously during and up to an 8-10hr shift or more based on business needs. Able to bend, stoop, reach above, and push/pull frequently. Perks & Benefits: Medical, Dental, Vision & Basic Life Insurance Paid Maternity/Parental Leave Program Flexible Time Off Program Paid Sick Leave Wellness Days (1 day/quarter) 401K Match Comprehensive Benefits Package >>> ******************************** See Our High-Performing Culture >>> Check us out on Instagram (@lifeatshipbob) ShipBob believes in transparency while providing a competitive total compensation package with a pay for performance approach. The full base pay range for this position in our compensation architecture is $37,613 - $62,688. In addition to base salary, this role includes the opportunity to be eligible for participation in the Company's discretionary bonus plan based on Company's plans and in accordance with Company's policies. We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence; therefore, we encourage people from all backgrounds to apply to our positions. About You: The work we do at ShipBob is both challenging and rigorous, which means our environment isn't the right fit for everyone, and that's okay. We welcome energetic high performers who thrive in a dynamic, collaborative, results-driven environment. We value individuals who embrace accountability and humility, push boundaries, and are motivated by challenging work. Every team member, no matter their role or tenure, is expected to roll up their sleeves and tackle the complex problems we face in today's global supply chain. Learn more about our core values and how we perform at a high level in our day-to-day work on our Culture page (********************************culture/). About Us: ShipBob is a leading global supply chain and fulfillment technology platform designed for SMB and Mid-Market ecommerce merchants to provide them access to best-in-class capabilities and to deliver a delightful shopper experience. Merchants can outsource their entire fulfillment operations, utilize ShipBob's proprietary warehouse management system for in-house fulfillment, or take advantage of a hybrid solution across ShipBob's dozens of fulfillment center network in the United States, Canada, United Kingdom, Europe, and Australia. ShipBob is backed by leading investors like Menlo Ventures, Bain Capital Ventures, Hyde Park Venture Partners, and SoftBank Vision Fund 2, and is one of the fastest-growing tech companies headquartered in Chicago. ShipBob provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. There is no deadline to apply for this position, as ShipBob accepts applications on an ongoing basis.

Job DescriptionPractice Support SpecialistChanging people's lives is the business we are in. Is that something you want to be a part of? The role of Practice Support Specialist is pivotal to our firm. Our advisors rely on our PSS to ensure our clients receive the service we promise them! If you want to be a strategic partner to your colleagues and provide a high-level service to your clients, this role is the perfect fit for you. What will I be doing? As a Practice Support Specialist, you will support new business processing for multiple Financial Professionals and their businesses. You will provide an elite level of service for all lines of business to the advisor and their clients. A passion for serving others, establishing rapport, and building relationships with internal partners and external clients is pivotal to success in this role. ROLES AND RESPONSIBILITIES•Ownership of the processing and workflow for insurance and investments•Data entry for insurance and investment applications, including life, disability income, fixed annuities, variable annuities, mutual funds, wealth management, and brokerage accounts•Prepare application bundles via DocuSign for advisors and clients•Act as liaison between advisor and Home Office to resolve any outstanding items and accelerate fulfillment of requirements•Consistently strive for 100% accuracy of paperwork and data entry to decrease cycle times•Follow up on Medical Exams, Attending Physician Statements, and investment-related service requests as needed•Track and update cases to review weekly with contracted advisors and provide weekly status reports to advisor and Managing Partner on unit case progress•Maintain a digital file of notes on approved CRM•Work on special projects as needed•Participate in trainings to educate advisors on best practices for new business to increase productivity and increase retention SKILLSETS•Self-starter with the ability to work independently and problem-solve in a fast-paced environment•Ability to handle multiple priorities with a sense of urgency, professionalism, and confidentiality•High level of efficiency with attention to detail•Outgoing with excellent interpersonal skills and passion for collaboration and results•Interest in learning financial concepts and strategies What are the requirements and qualifications? •To qualify, you must be a US Citizen or permanent resident.•Knowledge of one or more financial products (Mutual Funds, Investments, Annuity, Life) and supporting systems preferred•One or more years of customer service experience•Ability to effectively communicate both verbally and in writing•Proficient with Microsoft Office, including Excel, SharePoint, and Adobe Acrobat Compensation And Benefits•W2 employee with base salary and bonus potential•Reimbursement for FINRA licensing fees

Behavioral Health Associates (BHA) is an educational organization. We offer an academic learning environment integrated with behavior support services for students diagnosed with emotional/behavioral disorders to empower the students in overcoming challenges and creating new stories in their lives. We currently have an anticipated opening for an Autistic Educational Support Staff at our new Polk Academy Location, located at: 630 Interchange Road Kresgeville, PA 18058 POSITION GOAL Under the direction of the program director, assist certified teacher in reinforcing instruction to individuals or small groups of students and is responsible for behavior-analytic interventions to reduce problem solving behavior, remediation of skill deficits, as well as monitoring and reporting student progress. This position will also perform a variety of clerical duties in support of the academic program and other related duties as required. ESSENTIAL DUTIES AND RESPONSIBILITIES Support and maintain classroom policies. Tutor individuals or small groups of students, reinforcing instruction as directed by the teacher. Assist in the administering and scoring a variety of tests according to student performance and behavior. Perform routine clerical duties; operate classroom and office equipment including computers, copy machines, and other equipment. Provide support to the teacher by setting up work areas, displays and exhibits, operating audio-visual equipment, operating educational training equipment and distributing and collecting paper and supplies. Assist students by providing proper examples, emotional support, a friendly attitude, and general guidance. Use contingencies of reinforcement (e.g., conditioned/unconditioned reinforcement, continuous/intermittent schedules) as directed by the teacher/mental health staff in the room. Direct group activities of students assigned; assist in monitoring students as directed. Confer, as needed, with teachers concerning programs and materials to meet student needs. Assist students as they develop and maintain skills to improve their daily-living and social skills. Notice and communicate instances that might affect the client's behavior (e.g., illness, relocation). Participate in meetings and in-service training programs as assigned. Assist in academic and behavioral charting, establishing classroom rules, and enforcing the TALID System. Implement the behavior plan and document observable and measurable behavioral goal data. QUALIFICATIONS High School Diploma. Paraeducator experience from a previous school or agency is preferred. Experience in working with children/students with ASD is beneficial, but not required. Utilizes effective written and oral expression. Basic computer literacy. BENEFITS Full Time Paid Leave for Sick and Personal Days Days Off During School Holidays and Breaks Paid Year Round Choice of Two Medical Plans, Dental, Vision and Voluntary Life Insurance Company Paid: Group Life Insurance and Employee Assistance Program Retirement Plan with Company Match up to 3% of your Annual Salary Tuition Reimbursement When applying to this position, please include a completed BHA Employment Application, letter of interest, resume, and current clearances. Click Here to complete BHA's Employment Application for Support Staff (Non-Teaching Positions) BHA is committed to a diverse and inclusive workplace. BHA is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age or other legally protected status.