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  • MA Float Clinical Support Team Full-Time Days

    Saint Alphonsus Health System 4.0company rating

    Support associate job in Boise, ID

    *Employment Type:* Full time *Shift:* Day Shift *Description:* At Saint Alphonsus Health System, we are looking for people who are living out their calling. We want you to be passionate about coming to work, and challenged to achieve your potential. Living by these virtues, we pride ourselves on exceptional service and the highest quality of care.The Saint Alphonsus Medical Group (SAMG) is now hiring for a motivated and efficient Medical Assistant for our Clinical Support Team as a Float*!* Position Summary & Highlights: * MAs in the Clinical Support Team work at a variety of primary care and specialty clinics throughout the Treasure Valley, from Boise to Ontario, OR, that are needing staffing assistance. * The float position offers a great deal of variety and is a great way to learn about all of the different service areas and specialties of the Saint Alphonsus Medical Group. * Please make sure you meet the minimum qualifications below before applying. CNA certification does not count towards MA certification. MA experience or schooling is required. What You Will Do: * You will work in a team environment to promote a positive experience in patient care with compassion and kindness. * You will perform duties under the Medical Assistant scope of practice based on clinics' needs. * You will support and work under the supervision of the Physician and/or Advanced Practice Provider. Clinical oversight is provided by the RN Supervisor, Lead Nurse and/or SAMG Nursing Administration. * You will support efficient clinic flow along side a variety of Providers, Clinical Support and Front office staff and communicate accurately and positively with team members. Work Schedule Information: * These are full-time positions, 40 hours per week. * Work shifts could be 5 - 8's, 4 - 10's, or 3 - 12's. * Work schedules will vary based on staffing needs in the clinics, but are around the hours of 7:00am - 5:00pm or later. * Availability is needed primarily Monday - Friday with an occasional weekend and holiday coverage needed. * These positions qualify for pay differentials. Learn more about Saint Alphonsus Medical Group clinics: [ Minimum Qualifications*:* * High School Diploma or equivalent required at hire. * MA certification required within 90 days of hire from one of the following Saint Alphonsus approved agencies: * American Association of Medical Assistants (CMA) * American Medical Technologists (RMA) * National Healthcare Association (CCMA) * National Center for Competency Testing (NCMA) * National Association of Health Professionals (NRCMA) * American Medical Certification Association (CMAC) * National Phlebotomy Certification Examination (NPCE MA) * New Graduates: 1) MA certificate of completion required from an accredited program or school. 2) Completion of either a 100-hour MA externship or 6 months MA experience in lieu of the externship hours even with MA certification. * Medical Assistant with Experience: 1 Year of MA experience OR Current MA Certification OR obtain or renew certification within 90 days from hire from approved credentialing agencies listed above. * Basic Life Support for Healthcare providers certification from either AHA, ARC or the Military Training Network is required at hire. * *Obtaining the MA certification typically requires completing an MA Program or working as a Medical Assistant for at least 1 year. See each of the credentialing organization sites for additional details. EMT and CNA certifications will not count towards an MA certification. Why Saint Alphonsus? When Saint Alphonsus takes care of you, you can take better care of our patients. We foster personal and professional growth and offer opportunities that empower our colleagues to develop their careers. Our belief in work-life balance compliments the natural beauty, diverse landscapes, and outdoor recreation lifestyle that is unique to Idaho and Oregon. * We offer market-competitive pay, generous PTO, and multiple options for comprehensive benefits that begin on day one. * Benefits for your future include retirement planning and matching, college savings plans for your family, and multiple life insurance plans that can change as your needs develop. * We are proud to offer Employee Assistance Programs, tuition reimbursement, and educational opportunities to help you learn and grow. Visit [******************************** Therapist PRN) to learn more! Saint Alphonsus Facility Information: Saint Alphonsus Health System is a faith-based ministry and not-for-profit health system serving Idaho, Oregon, and northern Nevada communities. The health system boasts 4 hospitals, 609 licensed beds, and 73 clinic locations. Through innovative technologies, compassionate staff, and healing environments, Saint Alphonsus' goal is to improve the health and well-being of people by emphasizing care that is patient-centered, physician-led, innovative, and community-based. * Forbes America's Best Large Employers 2025; * Top 15 Health Systems in the country by IBM Watson Health; * The region's most advanced Trauma Center (Level II); * Commission on Cancer Accredited Program through demonstrating an uncompromising commitment to improving patient survival and quality of life. *Our Commitment * Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
    $26k-31k yearly est. 2d ago
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  • Specialist Software Support

    Anywhere Real State Inc.

    Support associate job in Boise, ID

    The Resware Administrator (RA) plays a critical role in the continuous process improvement efforts at TitleOne. The RA interprets and applies operations, leadership, and administrative personnel's requirements. The RA implements, modifies, and trains through Resware the Company's primary production software. The RA has a variety of duties including user administration, setup configuration, workflow analysis, action list management, document management, and report development. RA is responsible for coordination of all activities regarding the efficient use of Resware. Essential duties and responsibilities include the following. Other duties may be assigned. Lead, research, develop, and deploys new/reengineered organizational processes and on-going programs that utilize ResWare. Works closely with Title and Escrow operational teams to improve Resware operational efforts; eliminate waste and variation in processes; assist with tests and experiments to improve processes. Manage partner process and data in Resware. Activity may include modifying partner access permissions, ensuring data quality, partner clean up and proper use of partners within Resware. Monitor, review, and modify ResWare basic configuration to optimize set up. This includes a variety of features including, but not exclusive to: Office/business, file numbers, user role groups, users, action lists, file permissions, search data, curative types, recording data, premiums, CD fees, templates, email templates and accounting. Perform user maintenance and administration including adding, deleting, and modifying users and user groups. Coordinate other technical needs and requirements with IT. Coordinate Resware team including Power Users to ensure help desk requests are addressed in a quality and timely manner. Provide ResWare team with advance information and training on changes to application. Manage new application release implementation to include testing, documentation, communication, training, and implementation. Facilitate and manage projects for strategic application enhancement implementation. Analyze and interpret operational requirements into scopes of work and communicate to developer for changes. Develop strategic ideas/solutions/and roadmaps related to ResWare and operational efficiency. Coordinates technology integrations with third-party vendors, monitors the quality thereof, and maintains the relationship with those vendors. Qualifications/Experience: High school diploma and/or GED Must possess strong analytical skills and effective interpersonal and communication skills to interact with a wide range of users having different levels of computer expertise. Able to work independently and efficiently to meet deadlines. Able to promptly answer support related email, phone calls and other electronic communications. Self motivated, detail-oriented and organized. Experience troubleshooting and supporting software systems/solutions Excellent communication (oral and written), interpersonal, organizational, and presentation skills. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand and walk. The employee is frequently required to lift up to 10 pounds. The employee is occasionally required to lift up to 25 pounds.
    $41k-66k yearly est. Auto-Apply 20d ago
  • Specialist Software Support

    Anywhere, Inc. 3.7company rating

    Support associate job in Boise, ID

    The Resware Administrator (RA) plays a critical role in the continuous process improvement efforts at TitleOne. The RA interprets and applies operations, leadership, and administrative personnel's requirements. The RA implements, modifies, and trains through Resware the Company's primary production software. The RA has a variety of duties including user administration, setup configuration, workflow analysis, action list management, document management, and report development. RA is responsible for coordination of all activities regarding the efficient use of Resware. Essential duties and responsibilities include the following. Other duties may be assigned. Lead, research, develop, and deploys new/reengineered organizational processes and on-going programs that utilize ResWare. Works closely with Title and Escrow operational teams to improve Resware operational efforts; eliminate waste and variation in processes; assist with tests and experiments to improve processes. Manage partner process and data in Resware. Activity may include modifying partner access permissions, ensuring data quality, partner clean up and proper use of partners within Resware. Monitor, review, and modify ResWare basic configuration to optimize set up. This includes a variety of features including, but not exclusive to: Office/business, file numbers, user role groups, users, action lists, file permissions, search data, curative types, recording data, premiums, CD fees, templates, email templates and accounting. Perform user maintenance and administration including adding, deleting, and modifying users and user groups. Coordinate other technical needs and requirements with IT. Coordinate Resware team including Power Users to ensure help desk requests are addressed in a quality and timely manner. Provide ResWare team with advance information and training on changes to application. Manage new application release implementation to include testing, documentation, communication, training, and implementation. Facilitate and manage projects for strategic application enhancement implementation. Analyze and interpret operational requirements into scopes of work and communicate to developer for changes. Develop strategic ideas/solutions/and roadmaps related to ResWare and operational efficiency. Coordinates technology integrations with third-party vendors, monitors the quality thereof, and maintains the relationship with those vendors. Qualifications/Experience: High school diploma and/or GED Must possess strong analytical skills and effective interpersonal and communication skills to interact with a wide range of users having different levels of computer expertise. Able to work independently and efficiently to meet deadlines. Able to promptly answer support related email, phone calls and other electronic communications. Self motivated, detail-oriented and organized. Experience troubleshooting and supporting software systems/solutions Excellent communication (oral and written), interpersonal, organizational, and presentation skills. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand and walk. The employee is frequently required to lift up to 10 pounds. The employee is occasionally required to lift up to 25 pounds.
    $45k-61k yearly est. Auto-Apply 20d ago
  • Enterprise Service Desk Specialist Senior

    Kaztronix 3.8company rating

    Support associate job in Boise, ID

    Conduct operations in support of the Enterprise Service Desk. Execute scripts and answer calls. Troubleshoot, resolve, and/or escalate technical issues. Open and close tickets. Correlate events and incidents for management of Information Technology (IT) Services. Experience in IT customer service including two (2) years of IT ticketing system experience and one (1) year of experience in remote desk takeover tools and usage. Experience meeting service level goals and targets. Must possess a certification in a process-based platform including programs equal to ITIL, HDI, CoBIT, Lean Six, Six Sigma, etc. Kaztronix is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, sex, age, religion, disability, veteran status or any other consideration made unlawful by federal, state or local laws. In addition, all human resource actions in such areas as compensation, employee benefits, transfers, layoffs, training and development are to be administered objectively, without regard to race, color, religion, age, sex, national origin, disability, veteran status or any other consideration made unlawful by federal, state or local laws. By applying to the position, you acknowledge that your information will be used by Kaztronix in processing your application.
    $35k-47k yearly est. 60d+ ago
  • Implementation Support Coordinator

    Psi Services 4.5company rating

    Support associate job in Boise, ID

    **Title:** Implementation Support Coord. **Salary:** $65K **About PSI** We are PSI Services. We power world leading tests. Delivered with trusted science and the very best test taker experience. PSI supports test-takers on their journey to pursuing dreams and gaining certifications that are important to them. They believe that their dreams are worth working for; that their dreams are worth the effort. And we believe that too. This is our core purpose, to empower people to achieve their dreams. We do this by being the best provider of workforce solutions, which foster both technology and science to deliver the best solutions for our test takers. We are searching for top talent to join our PSI team and help grow our products and services. We have a creative, supportive and inclusive culture where we empower people in their careers to be their authentic self and make the most of their great talent. At PSI, we are committed to helping people meet their potential and we believe that promoting diversity, equity and inclusion is critical to our success. That's why you'll find these ideals are intrinsic to our company culture and applied throughout the employee lifecycle. Learn more about what we do at: ************************* **About the Role** The Implementation Support Coordinator at PSI supports the business through daily operational, technical, and quality assurance tasks related to the client intake process for AI Content Generation and Test Prep implementations. This role ensures that every client project enters implementation fully validated, documented, and ready for execution in collaboration with internal teams and external partners. The Implementation Support Coordinator reports to the Vice President of Learning and Test Prep Revenue. This is a full-time permanent position, flexible from Monday to Friday during typical office hours, and can be performed remotely. **Role Responsibilities** + Manage the client intake process, including reviewing and tracking all deliverables (blueprints, source materials, sample items, branding assets, subscription details, developer credentials). + Organize and upload files within SharePoint and other designated structures, ensuring consistent naming conventions and correct folder placement. + Validate intake deliverables for completeness, file format, and version control, following established standards and playbooks. + Help update and version intake documentation and presentation templates to reflect client branding, scope, and current status. + Serve as the first internal line of quality assurance for initial app or content builds, reviewing functionality, layout, accessibility, branding alignment, and metadata accuracy. + Log and track QA findings, ensuring all issues are documented and corrected prior to client handoff. + Attend and contribute to weekly coordination meetings, preparing and sending call summaries and tracking assigned actions. + Respond promptly to internal and external communications, escalating blockers or unresolved questions as needed. + Collaborate with cross-functional teams to align intake and QA schedules with implementation milestones. + Support lessons-learned documentation by highlighting recurring issues or areas for process improvement. **Knowledge, Skills and Experience Requirements** + High school diploma or equivalent required; Bachelor's degree preferred. + 1+ years' experience in client management, project coordination, quality assurance, or a related field. + Experience with project management processes and tools (e.g., Monday, Airtable, SharePoint) preferred. + Demonstrated ability to manage technical documentation and version control. **Benefits & Culture** At PSI, our culture is to be transparent and fair. That's why all of our roles have been benchmarked at a competitive rate against the local market they are based in. To be transparent all of our adverts now include the salary so you can see if we align with your expectations when looking for your next role. In addition to a competitive salary, we offer a comprehensive benefits package and supportive culture when you join us. This includes: + 401k/Pension/Retirement Plan - with country specific employer % + Enhanced PTO/Annual Leave + Medical insurance - country specific + Dental, Vision, Life and Short Term Disability for US + Flexible Spending Accounts - for the US + Medical Cashback plan covering vision, dental and income protection for UK + Employee Assistance Programme + Commitment and understanding of work/life balance + Dedicated DE&I group that drive core people initiatives + A culture of embracing wellness, including regular global initiatives + Access to supportive and professional mechanisms to help you plan for your future + Volunteer Day and a culture of giving back to our community and industry through volunteering opportunities Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.
    $65k yearly 3d ago
  • System Support Representative

    E. L. Blake, Inc.

    Support associate job in Boise, ID

    Job Description E.L. Blake Inc. in Boise, ID is seeking a full-time System Support Representative to join our team. If you thrive in high-stakes environments and love solving complex technical challenges, this is your opportunity to play a vital role in mission success. Apply today and take the next step in your career! As our System Support Representative, you'll earn a competitive salary of $70,000-$120,000 annually. We're also proud to offer top-tier benefits and perks, including: Health Dental Vision Life insurance 401(k) with company match Growth opportunities Responsible time off (RTO) policy THE TYPE OF SYSTEM SUPPORT REPRESENTATIVE WE'RE LOOKING FOR We're searching for someone who can meet the following qualifications: U.S. citizen with an active DoD Secret security clearance Bachelor's degree in information technology, computer science, or a related field OR 4+ years of relevant IT work experience CompTIA Security+ certification (or ability to obtain within 6 months) Ability to support and maintain IT systems in an operational environment Strong troubleshooting and documenting skills Effective communication skills Prior USAF or DoD mission-planning experience, familiarity with military aviation operations, secure IT environments, knowledge of mission-planning software and mapping tools, strong organizational skills, the ability to manage multiple priorities, and experience working independently while supporting a team are preferred. WHAT IT'S LIKE TO BE OUR SYSTEM SUPPORT REPRESENTATIVE This is a full-time position, Monday through Friday, 8 AM to 5 PM, where it is sometimes necessary to remain flexible regarding unit needs. In this role, you'll be the trusted technical backbone of mission planning operations. Your day will involve maintaining and optimizing mission planning systems, troubleshooting hardware and software issues, managing critical data, and collaborating with teams to ensure readiness for training, exercises, and real-world contingencies. ABOUT E.L. BLAKE INC. At E.L. Blake Inc., everything we do is rooted in collaboration, flexibility, and team empowerment! For over 12 years, our verified service-disabled, veteran-owned, and small disadvantaged business has been providing clients in the federal and public sectors with streamlined technical and business management services. Our specialty is training management for overseas deployments, helping mission planners and aircrew members plan and prepare for upcoming missions.. Every team member plays a part in shaping our impactful projects, and we invest heavily in employee development. If you're ready to make a difference while growing alongside industry leaders, reach out today! Join E.L. Blake Inc. and become part of a team where your skills make a real difference. Apply today and take the first step toward a rewarding career in mission-critical support! Our initial application process is fast, simple, and mobile-friendly, so you can get started anytime, anywhere. Your future begins now! Job Posted by ApplicantPro
    $27k-33k yearly est. 20d ago
  • Specialist Software Support

    Anywhere Real Estate

    Support associate job in Meridian, ID

    The Resware Administrator (RA) plays a critical role in the continuous process improvement efforts at TitleOne. The RA interprets and applies operations, leadership, and administrative personnel's requirements. The RA implements, modifies, and trains through Resware the Company's primary production software. The RA has a variety of duties including user administration, setup configuration, workflow analysis, action list management, document management, and report development. RA is responsible for coordination of all activities regarding the efficient use of Resware. **Essential duties and responsibilities include the following.** Other duties may be assigned. Lead, research, develop, and deploys new/reengineered organizational processes and on-going programs that utilize ResWare. Works closely with Title and Escrow operational teams to improve Resware operational efforts; eliminate waste and variation in processes; assist with tests and experiments to improve processes. Manage partner process and data in Resware. Activity may include modifying partner access permissions, ensuring data quality, partner clean up and proper use of partners within Resware. Monitor, review, and modify ResWare basic configuration to optimize set up. This includes a variety of features including, but not exclusive to: Office/business, file numbers, user role groups, users, action lists, file permissions, search data, curative types, recording data, premiums, CD fees, templates, email templates and accounting. Perform user maintenance and administration including adding, deleting, and modifying users and user groups. Coordinate other technical needs and requirements with IT. Coordinate Resware team including Power Users to ensure help desk requests are addressed in a quality and timely manner. Provide ResWare team with advance information and training on changes to application. Manage new application release implementation to include testing, documentation, communication, training, and implementation. Facilitate and manage projects for strategic application enhancement implementation. Analyze and interpret operational requirements into scopes of work and communicate to developer for changes. Develop strategic ideas/solutions/and roadmaps related to ResWare and operational efficiency. Coordinates technology integrations with third-party vendors, monitors the quality thereof, and maintains the relationship with those vendors. **Qualifications/Experience:** High school diploma and/or GED Must possess strong analytical skills and effective interpersonal and communication skills to interact with a wide range of users having different levels of computer expertise. Able to work independently and efficiently to meet deadlines. Able to promptly answer support related email, phone calls and other electronic communications. Self motivated, detail-oriented and organized. Experience troubleshooting and supporting software systems/solutions Excellent communication (oral and written), interpersonal, organizational, and presentation skills. **Physical Demands:** The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand and walk. The employee is frequently required to lift up to 10 pounds. The employee is occasionally required to lift up to 25 pounds. TitleOne, a title and escrow company, is committed to making a difference for our team members and the communities in which we live. We enrich our team members' lives by providing a fun and energetic team environment while offering opportunities for growth and advancement. Our industry-leading, innovative and legendary service delivers confidence and peace of mind to real estate professionals and consumers throughout the Northwest. We are committed to impacting our communities through the giving of our time and financial resources. TitleOne is a subsidiary of Anywhere Real Estate Inc. Anywhere Real Estate Inc. (************************ **(NYSE: HOUS) is moving real estate to what's next.** Home to some of the most recognized brands in real estate Better Homes and Gardens Real Estate (*********************** , Century 21 (*************************** , Coldwell Banker (******************************** , Coldwell Banker Commercial (****************************** , Corcoran (************************** , ERA (********************* , and Sotheby's International Realty (*********************************** , we fulfill our purpose to empower everyone's next move through our leading integrated services, which include franchise, brokerage, relocation, and title and settlement businesses, as well as mortgage and title insurance underwriter minority owned joint ventures. Anywhere supports nearly 1 million home sale transactions annually and our portfolio of industry-leading brands turns houses into homes in more than 118 countries and territories across the world. **At Anywhere, we are empowering everyone's next move - your career included.** What differentiates us is our scale, expertise, network, and unique business model that positions us as a trusted advisor throughout every stage of the real estate transaction. **We pursue talent** - strategic thinkers who are eager to always find a better way, relentlessly focus on talent, obsess about growth, and achieve exceptional results. **We value our people-first culture,** which thrives on empowerment, innovation, and cross-company collaboration as we keep moving the world forward, together. Read more about our company culture and values in our annual Impact Report (********************************************************************** . We are proud of our award-winning culture and are consistently recognized as an employer of choice by various organizations including: + Great Place to Work + Forbes World's Best Employers + Newsweek World's Most Trustworthy Companies + Ethisphere World's Most Ethical Companies EEO Statement: EOE including disability/veteran
    $41k-66k yearly est. 20d ago
  • Specialist Software Support

    Anywhere Integrated Services

    Support associate job in Meridian, ID

    The Resware Administrator (RA) plays a critical role in the continuous process improvement efforts at TitleOne. The RA interprets and applies operations, leadership, and administrative personnel's requirements. The RA implements, modifies, and trains through Resware the Company's primary production software. The RA has a variety of duties including user administration, setup configuration, workflow analysis, action list management, document management, and report development. RA is responsible for coordination of all activities regarding the efficient use of Resware. Essential duties and responsibilities include the following. Other duties may be assigned. Lead, research, develop, and deploys new/reengineered organizational processes and on-going programs that utilize ResWare. Works closely with Title and Escrow operational teams to improve Resware operational efforts; eliminate waste and variation in processes; assist with tests and experiments to improve processes. Manage partner process and data in Resware. Activity may include modifying partner access permissions, ensuring data quality, partner clean up and proper use of partners within Resware. Monitor, review, and modify ResWare basic configuration to optimize set up. This includes a variety of features including, but not exclusive to: Office/business, file numbers, user role groups, users, action lists, file permissions, search data, curative types, recording data, premiums, CD fees, templates, email templates and accounting. Perform user maintenance and administration including adding, deleting, and modifying users and user groups. Coordinate other technical needs and requirements with IT. Coordinate Resware team including Power Users to ensure help desk requests are addressed in a quality and timely manner. Provide ResWare team with advance information and training on changes to application. Manage new application release implementation to include testing, documentation, communication, training, and implementation. Facilitate and manage projects for strategic application enhancement implementation. Analyze and interpret operational requirements into scopes of work and communicate to developer for changes. Develop strategic ideas/solutions/and roadmaps related to ResWare and operational efficiency. Coordinates technology integrations with third-party vendors, monitors the quality thereof, and maintains the relationship with those vendors. Qualifications/Experience: High school diploma and/or GED Must possess strong analytical skills and effective interpersonal and communication skills to interact with a wide range of users having different levels of computer expertise. Able to work independently and efficiently to meet deadlines. Able to promptly answer support related email, phone calls and other electronic communications. Self motivated, detail-oriented and organized. Experience troubleshooting and supporting software systems/solutions Excellent communication (oral and written), interpersonal, organizational, and presentation skills. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand and walk. The employee is frequently required to lift up to 10 pounds. The employee is occasionally required to lift up to 25 pounds.
    $41k-66k yearly est. Auto-Apply 20d ago
  • Territory Support Specialist (Field/Travel)

    Vontier

    Support associate job in Boise, ID

    The Territory Support Specialist (TSS) plays a vital role in defining and securing legal route locations by conducting thorough territory surveys for new franchisees. This position requires strong communication skills to engage and encourage shop owners, service managers, etc. to welcome Matco services into their locations. Additionally, the TSS identifies potential new territories in high-growth and expansion areas, helping to market opportunities for future franchisees aspiring to achieve successful business ownership. **Key Responsibilities:** + Conduct comprehensive surveys of designated territories to identify potential opportunities for new franchise development as well as support existing franchisees. + Meet with shop owners and managers to gather relevant information and determine the eligibility of prospective stops within the territory. + Analyze data collected during surveys to provide actionable insights and recommendations for franchise expansion. + Build and maintain positive relationships with franchisees, shop owners, and managers to facilitate smooth communication and collaboration. + Prepare detailed reports summarizing findings from territory surveys and eligibility assessments. + Collaborate with the franchise sales team to align territory plans with overall business objectives. **WHO YOU ARE (Qualifications)** + Strong interpersonal and communication skills to effectively engage with shop owners and managers. + Ability to conduct detailed surveys and analyze geographic and business data. + Self-motivated with excellent organizational skills and attention to detail. + Previous experience in franchise development, sales, or territory management is a plus. + Valid driver's license and willingness to travel within assigned territories. + The position requires approximately 90% overnight travel. + Must Live within 30 miles of an Airport + High School Diploma Required. The base compensation for this position is $50,000 per annum. Your actual base salary will be determined based upon numerous factors which may include relevant experience, skills, location (labor market data), credentials (education, certifications), and internal equity. Vontier partners with you and your family on your health and wellness journey. Visit VontierBenefits.com to view our benefits. We offer a premium suite of health and wellness programs for you and your family, including medical, dental, vision, disability and life insurance. With programs for family planning from Maven Clinic to managing diabetes like Livongo, coverage for women's health, support for adult and elder care, paid parental leave, a generous 401(k) plan with matching company contributions, and more. Vontier is here for all stages of life. We also offer paid time off up to 120 hours, 12 paid holidays (including 4 floating holidays) per year and paid sick leave.* **Disclaimer:** The salary, other compensation, and benefits information is accurate as of the date of this posting. Sick leave amount may vary based on state or local laws applicable to the applicant's geographic location. The Company reserves the right to modify this information at any time, subject to applicable law. **WHO IS MATCO** Matco Tools, a wholly owned subsidiary of Vontier Corporation, is a distributor of quality professional automotive equipment, tools, and toolboxes. Matco began operation in 1946 and, since 1979, has sold products directly to professional mechanics, enthusiasts, and those who value quality tools through a network of independent franchised mobile distributors who operate in all 50 states, Puerto Rico, and Canada. Products are also sold to central purchasing operations and other institutional customers through industrial sales representatives and via the internet. Matco is a franchising company, a distribution company, a financing company, a manufacturer of industry leading toolboxes, and a leading supplier of automotive technology solutions employing approximately 600 associates in the United States, Puerto Rico and Canada. For more information on Matco Tools, visit ****************** . **BENEFITS** Annual bonuses/incentives (depending on position) Immediate company benefits (medical, dental, vision, life, etc.) 401k with company match 401k defined contribution after 1 year of service High level of employee engagement Walking path Dress for your day - every day casual/jeans Employee discounts 15 days vacation + 3 floating holidays + 10 paid holidays Paid maternity & paternity leave Tuition reimbursement Student loan payment assistance Annual Day of Caring for employees to volunteer Discounts on tools Annual team building events **WHO IS VONTIER** Vontier (NYSE: VNT) is a global industrial technology company uniting productivity, automation and multi-energy technologies to meet the needs of a rapidly evolving, more connected mobility ecosystem. Leveraging leading market positions, decades of domain expertise and unparalleled portfolio breadth, Vontier enables the way the world moves - delivering smart, safe and sustainable solutions to our customers and the planet. Vontier has a culture of continuous improvement and innovation built upon the foundation of the Vontier Business System and embraced by colleagues worldwide. Additional information about Vontier is available on the Company's website at *************** . **At Vontier, we empower you to steer your career in the direction of success with a dynamic, innovative, and inclusive environment.** Our commitment to personal growth, work-life balance, and collaboration fuels a culture where your contributions drive meaningful change. We provide the roadmap for continuous learning, allowing creativity to flourish and ideas to accelerate into impactful solutions that contribute to a sustainable future. Join our community of passionate people who work together to navigate challenges and seize opportunities. At Vontier, you are not on this journey alone-we are dedicated to equipping you with the tools and support needed to fuel your innovation, lead with impact, and thrive both personally and professionally. **Together, let's enable the way the world moves!** "Vontier companies are equal employment employers and evaluate qualified applicants without regard to race, color, national origin, religion, ancestry, sex (including pregnancy, childbirth and related medical conditions), age, marital status, sexual orientation, gender identity or expression, and other characteristics protected by law."
    $50k yearly 60d+ ago
  • Air Force Modeling and Simulation Support Services (AFMS3) Program Staff

    Serco 4.2company rating

    Support associate job in Boise, ID

    Andrews AFB, Maryland, US New Jersey, US Anchorage, Alaska, US Aurora Buckley AFB, Colorado, US Boise, Idaho, US Orlando, Florida, US Other 12793 Full-Time Ability to obtain a U.S. Department of Defense (DoD) Secret security clearance Yes - May Consider Full Time Teleworking for this position $95604.6 - $191209.2 **Position Description & Qualifications** **Position Description & Qualifications** Serco is excited to begin support for the **Air Force Modeling and Simulation Support Services** (AFMS3) contract. The primary purpose of this contract is to ensure that the Department of the Air Force (DAF), Department of Defense (DoD), and External Partner Agencies maintain cutting-edge Modeling and Simulation (M&S) capabilities that are secure, interoperable, and efficient. The contractor will provide comprehensive support and innovative solutions that enable the continuous evolution and enhancement of M&S systems, ensuring that the DAF and DoD can effectively prepare for and execute their missions with the highest level of readiness and lethality. **We are looking for current incumbents to apply now! We are excited for you to discover your place on our Serco Team.** As a pivotal component of the AFMS3 team, you'll work alongside a dedicated team of M&S professionals committed to enhancing DoD operational readiness through advanced network communications systems. Serco has exciting opportunities for candidates with varying experience to significantly impact warfighter readiness and operational effectiveness. AFMS3 consists of diverse opportunities, including the following areas of expertise: + Program & Project Management + Cybersecurity & Information Assurance + Systems & Network Engineering + Software & Cloud Development + Modeling & Simulation (M&S) + Instructional Design & Training + Operations & Exercise Support Subject Matter Experts (SMEs) + Data Science & Analytics + Security & Intelligence + Simulation & Instructor Operators + Configuration & Systems Administration + Business & Financial Operations + Support Services & Administration + Science, Research & Innovation CONUS Sites Include: + Anchorage, AK + Andrews AFB, DC + Atlantic City ANGB, NJ + Boise, ID + Buckley SFB, CO + Columbus AFB, MS + Des Moines, IA + Duluth ANGB, MN + Hurlburt Field, FL + Joint Base Elmendorf- Richardson, AK + Joint Base Pearl Harbor-Hickam, HI + Kirtland AFB, NM + Langley AFB, VA + Laughlin AFB, TX + McGhee Tyson AB, TN + Mesa, AZ + National Capital Region & Pentagon, Washington, D.C. + O'Fallon, IL USA + Orlando, FL + Pensacola, FL + Randolph AFB, TX + San Antonio, TX + San Diego, CA + Scott AFB, IL + Seattle, WA + Tinker AFB, Midwest City, OK + Toledo ANGB, OH + Tulsa ANGB, OK + Vance AFB, OK + Wright Patterson AFB, OH + Remote / Hybrid locations OCONUS Sites Include: + Einsiedlerhof AS, Germany + Osan AB, Republic of Korea To be successful in this role you will have: + U.S. citizenship + Ability to obtain a U.S. Department of Defense (DoD) security clearance (Secret or higher may be required for some roles) + Bachelor's degree (or additional years of relevant experience in technical, engineering, cybersecurity, or program management fields in lieu of degree) + Prior experience supporting AFMS, or other DoD M&S programs is strongly desired Submissions to this requisition may be shared with our subcontractor partners on the Serco AFMS3 Team. Positions supporting AFMS3 offer a challenging and rewarding opportunity for those passionate about significantly impacting warfighter readiness. If you are interested in supporting and working with our personnel across the globe on a passionate, talented, and diverse Serco team- then submit your application now for immediate consideration. It only takes a few minutes and could change your career! Military Veterans and Spouses encouraged to apply! **Serco Inc. is using this posting for the purpose of building a talent pipeline of qualified candidates for future anticipated growth. This position is not a funded/active opening. Should the position become funded/active, qualified candidates will be invited to re-apply to the updated posting.** **Company Overview** Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco's 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters. To review Serco benefits please visit: ************************************************ . If you require an accommodation with the application process please email: ******************** or call the HR Service Desk at ************, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email. Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice. Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email ********************* . Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. **Pay Transparency** Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance-so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements. Salary range: The range for this position can be found at the top of this posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities. Benefits - Comprehensible benefits for full-time employees (part-time employees receive a limited package tailored to their role): + Medical, dental, and vision insurance + Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract + 401(k) plan that includes employer matching funds + Tuition reimbursement program + Life insurance and disability coverage + Optional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection + Birth, adoption, parental leave benefits + Employee Assistance Plan To review all Serco benefits please visit: ******************************************* . Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco's external (or internal) career site. If an applicant has any concerns with job posting compliance, please send an email to: ******************** .
    $29k-35k yearly est. Easy Apply 5d ago
  • Transportation Support Specialist

    Boise State University

    Support associate job in Boise, ID

    Job Summary/Basic Function: Provides a variety of high level program support functions; reviews and processes documents; determines and explains compliance with laws, rules, regulations and policies and takes appropriate action; maintains a manual or computerized records system; performs related work. Department Overview: Boise State University's Department of Public Safety is responsible for more than "people safety." In addition to university Security, our team includes the university's Emergency Management Department, Transportation (Shuttle buses and the Cycle Learning Center) and Parking, and Integrated Security Technology. Department of Public Safety employees are responsible for the safety of everyone on campus through a variety of programs. We believe in supporting our team members in all roles of their life. We offer flexible scheduling, competitive pay rates, meaningful and impactful work, and healthy teams. Public Safety will encourage you to take time doing what is most important to you, whether that is spending time with family, traveling, or increasing your education. We want the best employees. If you are a high performer who's gotten lost at other organizations who just don't seem to get it, come meet us. We are different and always seeking ways to improve. Apply and let us prove it! Level Scope: Applies skills and job knowledge in area of specialization; may adapt procedures, operations, techniques, tools, materials, and/or equipment to meet needs of area of specialization; may work on non-routine tasks; resolves issues/makes working decisions within area of specialization or responsibility with minimal supervision. Essential Functions: General Duties ● Extensive research, analysis, problem solving, and greater use of judgment in determining an appropriate course of action. Considerable latitude in interpreting and applying laws and regulations and determining if programmatic requirements have been met. Generally have expertise in a single program area. Typically performing minimal clerical support, the focus of the positions is on record keeping. ● Gather information, make decisions, resolve problems, and respond to inquiries. Utilize independent judgment and discretion as to the methods, policies, and procedures used to complete assignments. Conduct involved searches which may require accessing and selecting multiple information sources or contacting clients, vendors, or outside sources to obtain information. Perform specialized support, with extensive in-depth knowledge of the program. ● Generally review, evaluate, approve, and process records and/or documents; determine acceptability; explain requirements, processes, and procedures to customers; manipulate and update manual and/or computerized records systems; and develop reports. ● May supervise other support staff or have leadwork responsibilities. Public Safety Standard Employee Responsibilities ● Ensures customer service for the entire Department and campus community. ● Engages in Departmental problem-solving for organizational issues; makes recommendations for departmental efficiencies and advancement. ● Plans and coordinates a variety of special administrative projects and assignments. ● Renews job knowledge by reading professional journals, participating in educational opportunities, and belonging to professional organizations. ● Represents the Department and the Division in select working groups, committees, and partnerships, both internal and external to the University. ● Engages the entire campus community through workshops and training programs, designed to enhance the student experience and the safety and security of all community members Parking and Traffic Operations ● Verify parking permits, ownership, and registration of vehicles, operate two-way portable radio, and check tow and lost/stolen permit lists. ● Close or open facilities, including but not limited to: locking the doors, ensuring that all safes are locked/unlocked, monitors are off/on, and lighting is off/on before making sure doors are open or shut and locked. May perform other duties as needed. Knowledge, Skills, Abilities: ● Knowledge of: supervisory practices; financial record keeping; bookkeeping practices; payroll methods. ● Experience: using spreadsheet software; storing, retrieving, and compiling information in a report format using database software; reviewing high school or college transcripts; using word processing software to create and modify documents; transcribing tapes into written format, OR, willing to learn this skill; working with sensitive or restricted data; using MS Excel and MS Access software; monitoring or tracking grants or contracts. ● Working knowledge of the AIMS parking platform. Minimum Qualifications: Experience: monitoring a records system to identify and correct errors; researching a variety of sources to resolve problems; interpreting, explaining and applying regulations, laws, or complex policies to carry out assignments; entering and retrieving data using a computerized records system. Preferred Qualifications: ● Minimum of a high school diploma or equivalent required. ● At least one year of experience using a point of sale system and handling and balancing financial transactions. ● At least one year of experience working in the capacity of a collections agent to collect past due or unpaid debt. ● At least one year of experience monitoring a records system to identify and correct errors. ● At least one year of experience working in a college or university setting. Salary and Benefits: Salary of $18.30/hr. Boise State University provides a best-in-class benefits package, including (but not limited to): * 12 paid holidays AND the University is closed between Christmas and New Year's (requires use of 3 vacation days) * Between 12-24 annual paid vacation days for full-time Professional and Classified staff depending on position type and years of service * 10.76% University contribution to your ORP retirement fund (Professional and Faculty employees) * 11.96% University contribution to your PERSI retirement fund (Classified employees) * Excellent medical, dental and other health-related insurance coverages * Tuition fee waiver benefits for employees, spouses and their dependents * See our full benefits page for more information! Required Application Materials: To be considered for the position, please submit the following material: ● Resume with employment history (including dates of employment) ● Cover Letter indicating your interest and qualifications for the position ● 3 Professional References About Us: Nestled along the Boise River and steps from the state capitol, Boise State University fosters a vibrant and welcoming academic environment that fuels student and employee success. We're a trailblazing institution, nationally recognized for our innovative spirit and commitment to positive impact on Idaho and beyond. Boise State is proud to be recognized by Forbes as the only Idaho employer listed in the top 100 of all national midsize and large employers. We're building a thriving community of faculty and staff whose unique skills, experiences, and perspectives come together to create a rich and rewarding academic experience. Applications from all backgrounds are welcomed. Learn more about Boise State and living in Idaho's Treasure Valley at ********************************* Advertised: January 13, 2026 Mountain Standard Time Applications close: January 28, 2026 11:55 PM Mountain Standard Time
    $18.3 hourly 6d ago
  • Support Specialist I

    Paylocity 4.3company rating

    Support associate job in Meridian, ID

    Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it's career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us! This is a 100% in-office role based at our Schaumburg, IL location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours. Position Overview: The Support Specialist I plays a pivotal role within our organization, acting as the front-line support and dedicated resource for Paylocity client employee product users. In this role, you will receive, prioritize, document, and actively resolve client requests, ensuring the highest level of customer satisfaction. As a Support Specialist I, you will administer both technical and non-technical support, building crucial relationships across departments to address client needs promptly and effectively. This position requires a combination of technical expertise, strong customer service skills, and the ability to apply critical thinking to troubleshoot and resolve client inquiries. Responsibilities: The primary duties of the Support Specialist include, but are not limited to: * Administer Technical and Non-Technical Support: Provide comprehensive support to clients, addressing their technical and non-technical queries with efficiency and professionalism. * Interdepartmental Collaboration: Establish strong working relationships within and across departments to effectively prioritize client needs, communicate project status, and manage timing expectations. * Scope Determination: Analyze client requirements to determine the scope of their needs, ensuring a clear understanding of their objectives. * Problem Solving: Utilize critical thinking and problem-solving skills to troubleshoot and resolve client questions, striving for prompt and accurate solutions. * Data Gathering and Evaluation: Gather pertinent data, identify options, and recommend courses of action to achieve client objectives. * Customer Service Excellence: Demonstrate exceptional customer service skills in all interactions with clients, ensuring their needs are met to their satisfaction. Requirements: * High School Diploma or Equivalent * 1+ years demonstrated Client/Customer Service experience. * Intermediate computer skills with the ability to utilize multiple resources while in tandem advising live on calls. * Familiarity and comfort with web-based applications * Intermediate experience with Microsoft Office, especially Microsoft Excel. * Basic project management abilities specifically related to managing high volume client requests and solutions. * Willingness to work overtime as needed, particularly during the Fall/Winter open enrollment season. Preferred Skills: * Bachelor's degree in related field * Call Center Experience * Bi-lingual Fluency Spanish and English * Healthcare and welfare benefits concepts * Demonstrated High-Volume Customer/Client first call resolution Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. We embrace and encourage our employees' differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact accessibility@paylocity.com. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The pay range for this position is $20 - $25/hr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position offers a full range of benefits outlined here.opens in a new tab This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via ******************************* in a new tab
    $20-25 hourly 13d ago
  • Support Specialist - Central Y Kids - Central Elementary

    Treasure Valley Family YMCA 4.1company rating

    Support associate job in Boise, ID

    At the Y, we believe every child is of promise and deserves the opportunity to discover who they are and what they can achieve. The Treasure Valley Family YMCA's Child Development programs support children in their ongoing growth to ensure that they are ready for the next educational milestone, whether that be preschool, kindergarten, middle school, or high school. The Support Specialist is responsible for supporting the Coordinator and creating a friendly, helpful, positive atmosphere for everyone who enters the Y program through providing leadership and implementing program, safety and engagement activities. Work Location: 1415 5th St S, Nampa ID 83651 Responsibilities: * Work closely with the Coordinator to ensure Program operations are consistent with approved Leading Practices which includes legal obligations, licensing requirements, child abuse prevention, marketing strategies, and Y policies and procedures. * Assist in Supervising Child Development staff, including hiring, onboarding, role-modeling, coaching, scheduling, and on-going development. * Fulfill all job requirements from the Child Development School Age or Early Childhood Teacher job description when assigned. * Functions as a point person in handling and resolving concerns and informs supervisors. Qualifications: * Must be 18 years of age or older. * High School Diploma or equivalent is required. * Associate degree is preferred. * Minimum 1 year working with children is required. * Minimum 6 months of management experience is preferred. Schedule: This is a part-time position at 25 hours per week. The schedule requirements 2:00pm-3:15pm Monday-Thursday (CACFP - Food Program) 3:15pm-6:00pm Monday-Thursday (Afterschool Program) 7:45am-1:00pm Fridays (School's Out Program) Summer hours are available, but location is TBD. Welcoming and Inclusion: At the Y, we welcome everyone whose behavior adheres to our core values of caring, honesty, respect, and responsibility. We advance our cause by building a stronger and more equitable community where everyone has the opportunity to learn, grow, thrive, and reach their full potential with dignity. The Y is a force for building bridges among all people-regardless of ability, age, birthplace, cultural background, ethnicity, faith, gender, gender identity, ideology, income, race, or sexual orientation. The Y is for all. How To Apply: External candidates must complete an online application. If you have any questions regarding the position, please visit our website at ******************* or contact ********************. All current and previous YMCA staff must apply through their UKG account, and updated resume and cover letter is recommended.
    $23k-31k yearly est. Easy Apply 13d ago
  • Support Coordinator

    Witco

    Support associate job in Caldwell, ID

    Supported employment services Coordinator. Witco is looking for a Support Coordinator to direct a team of Job Coaches providing vocational employment services to people with disabilities employed in the community. Witco partners with Vocational Rehabilitation Services and others to serve the needs of people requiring employment support due to disability. Services range from evaluations, job placement and follow along, to on-site support ensuring job duties are completed efficiently and employer/employee communication is in place. Support Coordinators are instrumental in directing the day-to-day logistics and scheduling functions to Direct Support staff. This is an ideal position for someone with a passion for serving our community and the ability to lead, direct, and inspire others. ESSENTIAL DUTIES Supervises, trains, and leads a team of job coaches serving a caseload of clients working in the local community. Participates in the interviewing, selection, and hiring of Direct Support Professionals. Provides coaching coverage as scheduled. Drafts weekly schedules for team to ensure coverage for client needs. Coordinates client coverage for call-ins, staff vacations, and other needs. Develop strategies to implement comprehensive person-centered plans designed to achieve the desires of the person served. Draft comprehensive reports reflecting outcome of services provided. Recommend changes to services and plans as required or appropriate. QUALIFICATIONS High School diploma or GED Excellent verbal and written communication. Self-motivated, outgoing, and enthusiastic. Ability to lead and inspire others. Computer Scheduling and communications proficiency. Patience, compassion, empathy, and a desire to see others succeed. Prior experience working with individuals with intellectual or developmental disabilities, in social work, or providing supported employment is preferred. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. EOE/M/F/Vet/Disability Must complete an obtain clearance for Criminal History, with fingerprinting, employment references, and pre-hire drug screen required.
    $33k-46k yearly est. 21d ago
  • Adult Crisis Center Peer Support Specialist/ Safety Monitor - PT

    Clarvida

    Support associate job in Caldwell, ID

    at Clarvida - Idaho Clarvida's success is built on the strength of our people: individuals who bring the right skills and a deep commitment to our mission of improving lives and communities. Our employees are empowered to bring their full potential to the table, ensuring long-term success for our team and those we serve. Adult Peer Support Specialist As an Adult Peer Support Specialist, you'll provide support to clients who are experiencing an acute mental health crisis. By sharing your lived experience to help promote recovery and resiliency, this position encourages hope, wellness, and self-advocacy to clients within a crisis center setting. Maintains the safety and security of the center by conducting client and visitor check-ins and discharge, communicating with staff on shift, and providing assistance by connecting callers to the appropriate staff. Perks of this position: $18-$19/hour 25 hours a week (daytime, evening, weekend shifts available) Overnight pay differential Consistent hours and pay Stability and growth opportunities of working with a national agency What we're looking for: Peer support certificate issued by the Idaho Department of Health and Welfare- If not certified, please see below** High School Diploma or GED Ability to pass background checks, including Enhanced Fingerprinting with ID DHW. ** If you are not Peer Support certified: Please visit the department Idaho Department of Health and Welfare website (link provided below) and read about the requirements to become peer support certified. If you meet the requirements and are interested in becoming certified please submit a cover letter along with your resume letting us know you are interested in becoming certified. We can provide a screening questioner and may be able to offer assistance with training costs if you are hired with the understanding that you will become certified. Please visit the department Idaho Department of Health and Welfare website (link provided below) and read about the requirements to become peer support certified. If you meet the requirements and are interested in becoming certified please submit a cover letter along with your resume letting us know you are interested in becoming certified. We can provide a screening questioner and may be able to offer assistance with training costs if you are hired with the understanding that you will become certified. Please visit the department Idaho Department of Health and Welfare website (link provided below) and read about the requirements to become peer support certified. If you meet the requirements and are interested in becoming certified please submit a cover letter along with your resume letting us know you are interested in becoming certified. We can provide a screening questioner and may be able to offer assistance with training costs if you are hired with the understanding that you will become certified. (The link below can be copied and pasted into your browser search bar, it will take you to Idaho Department of Health and Welfare website where it has more information about the certification process) ******************************************************************************************************************* What we offer: Full Time Employees: Paid vacation days that increase with tenure Separate sick leave that rolls over each year Up to 10 Paid holidays* Medical, Dental, Vision benefit plan options DailyPay- Access to your daily earnings without waiting for payday* Training, Development and Continuing Education Credits for licensure requirements All Employees: 401K Free licensure supervision Employee Assistance program Pet Insurance Perks @Clarvida- national discounts on shopping, travel, Verizon, and entertainment Mileage reimbursement* Company cellphone *benefits may vary based on Position/State/County Application Deadline: Applications will be reviewed on a rolling basis until the position is filled. If you're #readytowork we are #readytohire! Now hiring! Not the job you're looking for? Clarvida has a variety of positions in various locations; please go to ******************************************** To Learn More About Us: Clarvida @ ************************************************** Clarvida is an equal opportunity employer with a commitment to diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, veteran status or any other protected characteristic. "We encourage job seekers to be vigilant against fraudulent recruitment activities that are on the rise across the healthcare industry. Communication about legitimate Clarvida job opportunities will only come from an authorized Clarvida.com email address, from a [email protected] email, or a personal LinkedIn account that is associated with a Clarvida.com email address."
    $18-19 hourly Auto-Apply 60d+ ago
  • IS Support Specialist III

    Coop Shared Services, LLC

    Support associate job in Nampa, ID

    ESSENTIAL JOB FUNCTIONS AND STANDARDS: Function: The position of I.S. Support Specialist III is of great significance to Valley Wide Cooperative. The I.S. Support Specialist III oversees the daily operations of the I.S Service Desk team and will report to the I.S. Operations Manager. This role will ensure timely and effective technical support for end-users across the organization. It will combine hands-on technical expertise with leadership responsibilities, including staff supervision, performance management, and service improvement initiatives. This person will act as a liaison between the support team and other I.S departments to maintain operational continuity and enhance user satisfaction. Job Summary: These are the basic requirements of the position and must be performed competently. Supervise and mentor I.S. Support Specialists, including training, and assisting in performance evaluations. Monitor workload distribution and ensure coverage for service desk operations, including on-call rotations. Foster a collaborative and customer-focused team culture. Oversee ticketing system operations: ensure proper logging, categorization, prioritization, and resolution of incidents and service requests. Escalate unresolved or high-impact issues to appropriate technical teams. Track metrics and generate reports on service desk performance. Provide advanced support for hardware, software, and network-related issues. Guide team members in resolving complex technical problems. Ensure compliance with internal security and access protocols. Maintain and improve internal knowledge base articles and troubleshooting guides. Document recurring issues and resolutions to streamline support processes. Promote knowledge sharing across the team. Supervise tracking and documentation of I.S assets including hardware, software, and loaner devices. Ensure proper decommissioning and replacement of obsolete equipment. Identify opportunities for process improvement and implement best practices. Coordinate training sessions for team development and onboarding. Stay current with emerging technologies and company policies. ESSENTIAL JOB QUALIFICATIONS/PREREQUISITES: Associate or Bachelor's degree in Information Technology, Computer Science, or related field preferred. 2+ years of related work experience in Information Technology preferred. Prior supervisory or team lead experience. Strong communication skills; ability to communicate professionally with managers, supervisors, employees, customers, vendors, and the public. Ability to make appropriate decisions and execute them according to policy. Ability to determine the order of need and task priority based on importance. Exhibit a professional and positive image.
    $28k-41k yearly est. Auto-Apply 37d ago
  • Non-Aviation Programs & Readiness (NPR) Support (Contingent Upon Award)

    B3H 3.8company rating

    Support associate job in Mountain Home Air Force Base, ID

    This Task Order supports Combat Air Forces (CAF) Command and Control, Intelligence Surveillance and Reconnaissance (C2ISR) and Rescue squadrons in locations in Air Combat Command (ACC), USINDOPACOM and USEUCOM locations. C2ISR and Rescue Squadron Operations Support consist of seven major areas each with multiple tasks and subtasks. We support assigned active duty aircrew to fulfill requirements for achieving/maintaining aircraft mission qualification in their assigned weapon system by providing the expertise. The objective of this task order is to provide in-garrison active C2ISR and Rescue squadrons with functional support for typical additional duties assigned to squadron personnel, such as Scheduling, Non-Aviation Programs & Readiness, Training, Mobility, Stan/Eval, Information System Security Officer, and support for EFB managers. This Position Is Contingent Upon Award Fall 2025 B3H is a leader in building winning DoD and corporate teams. B3H provides the full spectrum of strategic planning, program management, acquisitions management, systems engineering & integration, cost analysis, training, systems requirements analysis, and instructional system design for the DoD. B3H delivers quality performance with complete government visibility and control. Corporate headquarters are in Fort Walton Beach, Florida. Responsibilities Serve as the primary point of contact (POC) to the squadron commander/director for administrative support programs (i.e., task management, health care program, fitness program, safety program, Automated Data Processing Equipment (ADPE) accounts, security program, supply program, and civilian timecard program).Use and prepare documents IAW AFIs/AFMANs and local wing unit SOPS. Serve as subject matter expert (SME) for all mandated administrative support programs listed in Subtask 3.9.1. Ensure unit program compliance with regulations, laws, policies, and squadron commander directives.Design communication plans to publicize unit program requirements, policies, and procedures.Serve as a unit liaison to the military and civilian personnel offices, which includes having access to military personnel programs such as Military Personnel Data System (MilPDS), Base Level Service Delivery Model (BLSDM), and Personnel Records Display Application (PRDA). Establish controls and suspense dates and monitor that required actions/responses are made within deadlines.Prepare and submit paperwork (i.e., timesheets, travel orders, file plans, and supply requisitions), in coordination with the unit commander. Qualifications Minimum of one (1) year of experience working in a squadron-level or higher commanders, directors, etc. support staff. B3H Corporation is an equal opportunity employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
    $30k-40k yearly est. Auto-Apply 60d+ ago
  • Representative 1, Technical Support

    Viapath

    Support associate job in Fruitland, ID

    ViaPath is seeking Technical Support Representatives - Tier 1 to join our team in our Tech Support department. The Technical Support Representative 1 is the first line of technical support and will be responsible for answering and resolving technical support issues that our customers are encountering with ViaPath products. We are seeking candidates who thrive in a fast-faced environment that deals with highly complex products. The ideal candidate will be team oriented, able to work on multiple tasks simultaneously, exude excellent research and communication skills, and be able to document thoroughly. Position will be based at the ViaPath office located in Fruitland, ID. Shift will be Monday - Friday, 8:00AM - 5:00PM Central or 2:30PM - 11:30PM Central. Responsibilities Serve as an Ambassador for ViaPath Answer customer phone calls, assist callers with a variety of issues over the phone, including software and hardware troubleshooting Provide technical support of ViaPath products for customers, business partners, and internal employees Accurately document & record technical support calls and events (Call receipt, documentation entry, tracking, follow-up, escalations and reporting) in ticket and tracking software applications Open/Work problem issues and proactive tickets as escalated from other team members. Escalate those issues that cannot be resolved using current knowledge to the next level Communicate with the customers and give them a comfort level that their issue is being properly addressed Participate in technical aspects of installation and upgrade projects for new and existing customers, working with both on-site technicians, customers, partners and end-user customer personnel Test/setup/troubleshoot of client software installations, test platforms, and equipment Other duties as assigned such as inmate request handling, data entry, etc. On-call work is required upon completion of training based on rotation Qualifications High School Diploma or GED Minimum of 6 months to 1 year of experience in a high-volume Technical Support, Helpdesk, or Technical Call Center setting Proficient in the use and basic troubleshooting of industry standard software packages including but not limited to: Microsoft Office (Word, Excel, Outlook, etc.) required Browsers: Internet Explorer, Google Chrome, Apple Safari required Remote connectivity tools such as VPN, RDP, VNC is desired Android OS / iOS Troubleshooting is desired Linux knowledge/troubleshooting is desired SQL experience desired ServiceNow is highly desired Exceptional listener and communicator; Strong verbal and written communications skills Ability to work in a fast-paced environment and multi-task on work assignments Strong organizational skills Able to work independently and in a team environment Excellent research and documentation skills Ability and interest to learn proprietary systems Schedules may vary based on business need Additional Information ViaPath is committed to providing equal employment opportunities to all qualified individuals and to maintaining a workplace free from discrimination and harassment. Employment decisions are based on individual merit, qualifications, performance, and business needs. In accordance with applicable federal, state, and local laws, ViaPath does not discriminate or permit harassment against any employee or applicant based on any characteristic protected by law. ViaPath's commitment applies to the fullest extent required by federal, state, and local laws applicable to its contracts and operations. Benefits Overview ViaPath is committed to supporting the health, well-being, and security of our employees. Eligible full-time employees have access to a comprehensive benefits package that includes: Medical, Dental & Vision Insurance - Multiple plan options designed to support a variety of coverage needs. Health Saving Accounts (HSA) and Flexible Spending Accounts (FSA) - Employer provided contribution to the HSA for eligible medical plans. Healthcare and dependent care spending accounts available. Flexible Time Off (FTO) - Including vacation and sick time Company Holidays Retirement Plan (401(k)) - Traditional and Roth 401(k) options available including employer matching contributions. Life & Disability Insurance - Company-paid basic life insurance and short-term disability; additional voluntary coverage available. Employee Assistance Program (EAP) - Free, confidential support for personal, financial, and family matters. Additional Well-Being Resources - Includes access to Care.com, Calm, Active&Fit, Telavet, LegalShield, and other lifestyle resources and discounted services. Eligibility for certain benefits may depend on employee status, work location, and applicable plan documents. Benefits and terms are subject to change. The information above provides a brief summary of our benefit programs. Actual coverage details are governed by the official plan documents, which control in the event of conflict. ViaPath reserves the right to modify or terminate any benefit program at any time.
    $30k-35k yearly est. Auto-Apply 8d ago
  • Residential Support Professional

    Vineyard Family, Inc.

    Support associate job in Ontario, OR

    Job DescriptionBenefits: 401(k) matching Opportunity for advancement Training & development Our residential support professionals (RSP) help to enable individuals with intellectual/developmental disabilities to achieve their desired quality of life. You will provide continuous care and supports to children in a home environment by assisting in developing the skills needed to live as autonomously as possible while maintaining safety while utilizing client centered supports. Essential Duties and Responsibilities: The Residential Support Professional is responsible for providing direct care for Intellectual/Developmentally Disabled children with behavior challenges and medical conditions. Duties include but are not limited to: Medication administration Performing nurse delegated tasks Provide assistance with activities of daily living/personal cares Prepare meals according to physician ordered diet plans Assist clients in eating according to ISP/NCP (If applicable) Accurate documentation in accordance with company policies and OARs Knowledge of and implementation of BSP Knowledge of and implementation of ISP and other related client support plans/documents Individualized engagement with creative in-home activities Promoting physical and emotional safety Promoting autonomy as safety allows Accompany clients on outings for community involvement Accompany clients on medical appointments Responding to medical emergencies as needed Responding to behavioral crisis Teaching and encourage positive coping skills in accordance with individualized support plans aimed at family reunification Obtaining client vital signs Facilitating schoolwork and virtual learning All other duties as assigned Soft Skill Job Standards Communicate appropriately with supervisor, co-workers, residents, family members, customers and the public treating all people with dignity and respect, role modeling the treatment of all people with warmth, empathy and genuineness with respect and sensitivity for their privacy, rights, culture, ethnic, religious and lifestyle differences. Represents professionally at all times, conducting self in a manner that demonstrates a full awareness of role as an R Home, inc. representative to co-workers, residents, family members, customers, business partners and the public. Respond to internal and external customers in a timely and proactive manner, understanding that the customers include individuals who are our clients, family members, employees, volunteers, business partners, members of the community etc. Triage emails, voice mails and organizes schedules so that residents and family receive priority service. Provides a dependable method of contact and is quickly responsive when contacted Dependable in remembering meetings, arriving on time or notifying people of inability to do so. Demonstrates a sense of urgency and ability to prioritize, reliably using good judgment Willing to try new things and learn from mistakes. Reliability distinguishes decisions that can be made independently from those requiring team or Director input. Consistently disseminates relevant information about corporate decisions in a detailed and positive manner Advocates for large scale goals and objectives that benefit the corporation rather any specific member or location exclusively Works to implement team decisions and supports team members regardless of personal differences Assumes positive intent on the part of others. Accepts responsibility for own actions and communications, acknowledging interpersonal and program feedback thoughtfully
    $21k-32k yearly est. 23d ago
  • Support Specialist I

    Paylocity 4.3company rating

    Support associate job in Meridian, ID

    Job DescriptionDescription: Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it's career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us! This is a 100% in-office role based at our Schaumburg, IL location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours. Position Overview: The Support Specialist I plays a pivotal role within our organization, acting as the front-line support and dedicated resource for Paylocity client employee product users. In this role, you will receive, prioritize, document, and actively resolve client requests, ensuring the highest level of customer satisfaction. As a Support Specialist I, you will administer both technical and non-technical support, building crucial relationships across departments to address client needs promptly and effectively. This position requires a combination of technical expertise, strong customer service skills, and the ability to apply critical thinking to troubleshoot and resolve client inquiries. Responsibilities: The primary duties of the Support Specialist include, but are not limited to: · Administer Technical and Non-Technical Support: Provide comprehensive support to clients, addressing their technical and non-technical queries with efficiency and professionalism. · Interdepartmental Collaboration: Establish strong working relationships within and across departments to effectively prioritize client needs, communicate project status, and manage timing expectations. · Scope Determination: Analyze client requirements to determine the scope of their needs, ensuring a clear understanding of their objectives. · Problem Solving: Utilize critical thinking and problem-solving skills to troubleshoot and resolve client questions, striving for prompt and accurate solutions. · Data Gathering and Evaluation: Gather pertinent data, identify options, and recommend courses of action to achieve client objectives. · Customer Service Excellence: Demonstrate exceptional customer service skills in all interactions with clients, ensuring their needs are met to their satisfaction. Requirements: · High School Diploma or Equivalent · 1+ years demonstrated Client/Customer Service experience. · Intermediate computer skills with the ability to utilize multiple resources while in tandem advising live on calls. · Familiarity and comfort with web-based applications · Intermediate experience with Microsoft Office, especially Microsoft Excel. · Basic project management abilities specifically related to managing high volume client requests and solutions. · Willingness to work overtime as needed, particularly during the Fall/Winter open enrollment season. Preferred Skills: · Bachelor's degree in related field · Call Center Experience · Bi-lingual Fluency Spanish and English · Healthcare and welfare benefits concepts · Demonstrated High-Volume Customer/Client first call resolution Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. We embrace and encourage our employees' differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact ***************************. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The pay range for this position is $20 - $25/hr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position offers a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via ************************** Requirements:
    $20-25 hourly 18d ago

Learn more about support associate jobs

How much does a support associate earn in Boise, ID?

The average support associate in Boise, ID earns between $27,000 and $89,000 annually. This compares to the national average support associate range of $26,000 to $83,000.

Average support associate salary in Boise, ID

$50,000

What are the biggest employers of Support Associates in Boise, ID?

The biggest employers of Support Associates in Boise, ID are:
  1. Chico's FAS
  2. Ohana Outreach Financial
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